Dell Latitude 3301

Setup and specifications guide

Regulatory Model: P114G

Regulatory Type: P114G001
September 2021
Rev. A0f
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2019 -2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
 Contents

Chapter 1: Set up your computer................................................................................................... 5

Chapter 2: Create a USB recovery drive for Windows.................................................................... 7

Chapter 3: Chassis........................................................................................................................ 8
Display view...........................................................................................................................................................................8
Left view................................................................................................................................................................................ 8
Right view..............................................................................................................................................................................9
Palmrest view....................................................................................................................................................................... 9
Bottom view..........................................................................................................................................................................9
Keyboard shortcuts........................................................................................................................................................... 10

Chapter 4: Technical specifications.............................................................................................. 11

System information............................................................................................................................................................ 11
Processor............................................................................................................................................................................. 12
Memory.................................................................................................................................................................................12
Storage................................................................................................................................................................................. 12
System board connectors................................................................................................................................................ 13
Media card-reader............................................................................................................................................................. 13
Audio..................................................................................................................................................................................... 13
Video card............................................................................................................................................................................ 14
Camera..................................................................................................................................................................................14
Wireless................................................................................................................................................................................ 14
Ports and connectors........................................................................................................................................................14
Display...................................................................................................................................................................................15
Keyboard.............................................................................................................................................................................. 15
Touchpad............................................................................................................................................................................. 16
Fingerprint reader (FPR)—optional.............................................................................................................................. 16
Operating system...............................................................................................................................................................16
Battery.................................................................................................................................................................................. 17
Power adapter.....................................................................................................................................................................17
Sensor and control specifications.................................................................................................................................. 18
Dimensions and weight..................................................................................................................................................... 18
Computer environment.....................................................................................................................................................18
Security................................................................................................................................................................................ 19
Security Software.............................................................................................................................................................. 19

Chapter 5: Software....................................................................................................................20
Downloading Windows drivers....................................................................................................................................... 20

Chapter 6: System setup............................................................................................................. 21

BIOS overview.................................................................................................................................................................... 21
Entering BIOS setup program......................................................................................................................................... 21
Boot menu............................................................................................................................................................................21

Contents 3
 Navigation keys..................................................................................................................................................................22
One time boot menu......................................................................................................................................................... 22
System setup options.......................................................................................................................................................22
General options............................................................................................................................................................ 22
System information..................................................................................................................................................... 23
Video...............................................................................................................................................................................24
Security.......................................................................................................................................................................... 24
Passwords..................................................................................................................................................................... 25
Secure boot.................................................................................................................................................................. 25
Intel Software Guard Extensions.............................................................................................................................26
Performance................................................................................................................................................................. 26
Power management.................................................................................................................................................... 27
Wireless..........................................................................................................................................................................28
POST behavior............................................................................................................................................................. 28
Virtualization support................................................................................................................................................. 29
Maintenance screen....................................................................................................................................................29
System logs...................................................................................................................................................................29
SupportAssist System Resolution........................................................................................................................... 30
Updating the BIOS............................................................................................................................................................ 30
Updating the BIOS in Windows................................................................................................................................30
Updating the BIOS in Linux and Ubuntu................................................................................................................ 30
Updating the BIOS using the USB drive in Windows.......................................................................................... 31
Updating the BIOS from the F12 One-Time boot menu..................................................................................... 31
System and setup password...........................................................................................................................................32
Assigning a system setup password....................................................................................................................... 32
Deleting or changing an existing system setup password.................................................................................32
Clearing BIOS (System Setup) and System passwords.......................................................................................... 33

Chapter 7: Getting help............................................................................................................... 34

Contacting Dell...................................................................................................................................................................34

4 Contents
 1
Set up your computer
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.

2. Finish Windows system setup.

Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
● Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
● If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
● On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Dell apps Details

Dell Product Registration

Register your computer with Dell.

Dell Help & Support

Access help and support for your computer.

Set up your computer 5

 Table 1. Locate Dell apps (continued)
Dell apps Details

SupportAssist
Proactively checks the health of your computer’s hardware
and software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.

Dell Update
Updates your computer with critical fixes and important
device drivers as they become available.

Dell Digital Delivery

Download software applications including software that is
purchased but not preinstalled on your computer.

4. Create recovery drive for Windows.

NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see Create a USB recovery drive for Windows.

6 Set up your computer

 2
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a
minimum capacity of 16 GB is required to create the recovery drive.

NOTE: This process may take up to an hour to complete.

NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for
latest instructions.
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your
product's Service Manual at www.dell.com/support/manuals.

Create a USB recovery drive for Windows 7

 3
Chassis
This chapter illustrates the multiple chassis views along with the ports and connectors and also explains the FN hot key
combinations.
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view
• Keyboard shortcuts

Display view
1. Left microphone 2. Camera
3. Camera-status light 4. Right microphone
5. LCD panel

Left view

1. Power connector port

2. Status light
3. HDMI port
4. USB 3.1 Gen1 Type-C port with Display port 1.2
5. microSD card slot

8 Chassis
Right view

1. Headset port
2. USB 3.1 Gen 1 port

1. uSIM card tray (Black PC only)

2. Universal audio jack (headset/microphone combo)
3. USB 3.1 Gen 1

Palmrest view
1. Power button with optional fingerprint reader
2. Keyboard
3. Touchpad

Bottom view
1. Service Tag label
2. Speakers

Chassis 9
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts
remain the same across all language configurations.

Table 2. List of keyboard shortcuts

Keys Description
Fn + Esc Toggle Fn-key lock

Fn + F1 Mute audio

Fn + F2 Decrease volume

Fn + F3 Increase volume

Fn + F4 Play / Pause
Fn + F5 Turn on/off keyboard backlight

Fn + F6 Decrease brightness

Fn + F7 Increase brightness

Fn + F8 Switch to external display

Fn + F10 Print screen

Fn + F11 Home

Fn + 12 End

Fn + Ctrl Open application menu

10 Chassis
 4
Technical specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information about the configuration of your computer, go to Help and Support in your Windows
operating system and select the option to view information about your computer.

Topics:
• System information
• Processor
• Memory
• Storage
• System board connectors
• Media card-reader
• Audio
• Video card
• Camera
• Wireless
• Ports and connectors
• Display
• Keyboard
• Touchpad
• Fingerprint reader (FPR)—optional
• Operating system
• Battery
• Power adapter
• Sensor and control specifications
• Dimensions and weight
• Computer environment
• Security
• Security Software

System information
Table 3. System information
Feature Specifications

Chipset Integrated in the processor

DRAM bus width 64-bit

FLASH EPROM 32 MB

PCIe bus Up to Gen3

External bus frequency Up to 8 GT/s

Technical specifications 11
Processor
NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by
region/country.

Table 4. Processor specifications

Type UMA Graphics

8th Gen Intel Core i7-8565U processor (8 MB cache, 4 core count/ 8 threads, Intel UHD Graphics 620
Up to 4.6 GHz, 15 W TDP)
8th Gen Intel Core i5-8365U processor (6 MB cache, 4 core count/ 8 threads, Intel UHD Graphics 620
Up to 4.1 GHz, 15 W TDP)
8th Gen Intel Core i5-8265U processor (6 MB cache, 4 core count/ 8 threads, Intel UHD Graphics 620
Up to 3.9 GHz, 15 W TDP)
8th Gen Intel Core i3-8145U processor (4 MB cache, 2 core count/ 4 threads, Intel UHD Graphics 620
Up to 3.5 GHz, 15 W TDP)

Memory
Table 5. Memory specifications
Feature Specifications

Minimum memory configuration 4 GB

Maximum memory configuration 16 GB

Number of slots Soldered down

Memory options ● 4 GB
● 8 GB
● 16 GB

Type LPDDR3

Speed 2133 MHz

Storage
Table 6. Storage specifications
Type Form factor Interface Capacity

Primary Storage ● M.2 2230 SSD ● Class 35 ● Up to 512 GB

● M.2 2280 SSD ● Class 40 ● Up to 512 GB

Secondary Storage M.2 2230 Class 35 Up to 512 GB (Black PC

WLAN configuration only,
uses the WWAN M.2 slot)

12 Technical specifications
System board connectors
Table 7. System board connectors
Feature Specifications

M.2 Connectors ● One M.2 2230 hybrid Key-E connector

● One M.2 2280 Key-M connector
● One M.2 3042 Key-B connector
● One M.2 2230 Key-E connector
● One M.2 2280 Key-E connector
● One M.2 3042 Key-B connector

Media card-reader
Table 8. Media-card reader specifications
Feature Specifications

Type MicroSD Card - supports up to 2 TB

Audio
Table 9. Audio specifications
Feature Specifications

Controller Realtek ALC3204 with Waves MaxxAudio Pro

Stereo conversion 24-bit DAC (Digital-to-Analog) and ADC (Analog-to-Digital)

Type HD Audio

Speakers Two

Interface Internal:
● Intel HDA (high-definition audio)
External:
● 7.1 channel output via HDMI
● Digital microphone input on camera module
● Headset combo jack (stereo headphones/microphone-in)

Internal speaker amplifier Integrated in ALC3204 (Class-D 2 W)

External volume controls Media-control shortcut keys

Speaker output: Average: 2 W

Peak: 2.5 W

Microphone Digital-array microphones

Technical specifications 13
Video card
Table 10. Video card specifications
Controller Type CPU Dependency Graphics Capacity Maximum resolution
memory type

Integrated Intel ® UMA/integrated ● Intel Core LPDDR3 (Shared Up to 8 GB HDMI 1.4 for external
UHD Graphics 620 only i7-8565U CPU with system (Shared with output support
● Intel Core memory) system memory)
i5-8365U CPU
● Intel Core
i5-8265U CPU
● Intel Core
i3-8145U CPU

Camera
Table 11. Camera specifications
Feature Specifications

Camera Type 2.7mm, 4-element lens, HD RGB camera

Resolution Still image: 0.92 megapixel

Video: 1280 x 720 (HD) at 30 fps

Diagonal viewing angle 74.9 degrees

Sensor type CMOS sensor technology

Wireless
Table 12. Wireless specifications
Feature Specifications
WLAN ● Intel Dual Band Wireless AC 9560 Wi-Fi (802.11ac) 2x2 + Bluetooth 5.0 (Bluetooth
Optional)
● Intel Dual Band Wireless AC 9462 Wi-Fi (802.11ac) 1x1 + Bluetooth 5.0

WWAN Intel XMM 7360 LTE-Advanced, Cat 9

Ports and connectors

Table 13. Ports and connectors
Feature Specifications

Memory card reader 1 x MicroSD 3.0 Card Reader

SIM card reader 1 x uSim Card Tray (Black PC Only)

USB ● 1 x USB Type C 3.1 Gen 1 w/ Power Delivery & DisplayPort

1.2
● 1 x USB 3.1 Gen 1

14 Technical specifications
Table 13. Ports and connectors (continued)
Feature Specifications

Audio 1 x Universal Audio Jack (Headset/Mic combo)

Video 1 x HDMI 1.4

Others ● 1 x DC-in, 4.5mm barrel

● 1 x Optional Touch Fingerprint Reader in Power Button

Display
Table 14. Display specifications
Feature Specifications

Type Full High Definition (FHD) High Definition (HD)

Height (Active area) 165.24 mm (6.50 in) 165.20 mm (6.50 in)

Width (Active area) 293.76 mm (11.60 in) 293.83 mm (11.60 in)

Diagonal 337.04 mm (13.30 in) 337.09 mm (13.30 in)

Pixels Per Inch (PPI) 166 118

Contrast ratio 400:1 400:1

Luminance/Brightness (typical) 300 nits 220 nits

Refresh rate 60 Hz 60 Hz

Horizontal viewing angle (min) +/- 80 degrees +/- 45 degrees

Vertical viewing angle (min) +/- 80 degrees Upper 15 degrees, lower 35 degrees

Power consumption (max) 4.6 W 4.5 W

Keyboard
Table 15. Keyboard specifications
Feature Specifications

Number of keys ● United states and Canada : 81 keys

● United Kingdom : 82 Keys
● Japan : 85 keys

Size ● X= 18.70 mm key pitch

● Y= 18.05 mm key pitch

Backlit keyboard Optional (backlit and Non-backlit)

Layout QWERTY

Technical specifications 15
Touchpad
Table 16. Touchpad specifications
Feature Specifications

Resolution 1920 x 1080

Dimensions ● Width : 105 mm (4.13 in.)

● Height : 65 mm (2.56 in.)

Table 17. Supported gestures

Supported gestures Windows 10
Cursor moving Supported
Clicking/ tapping Supported
Click and drag Supported
2-finger scroll Supported
2-finger Pinch/ Zoom Supported
2-finger tap (Right Clicking) Supported
3-finger tap (Invoke Cortana) Supported
3-finger swipe up (See all open windows) Supported
3-finger swipe down (Show the desktop) Supported
3-finger swipe right or left (Switch between open windows) Supported
4-finger tap (Invoke Action Center) Supported
4-finger swipe right or left (Switch virtual desktops) Supported

Fingerprint reader (FPR)—optional

Table 18. Fingerprint reader specifications
Feature Specifications

Type FPR in power button

Sensor technology Capacitive

Sensor resolution 500 ppi

Sensor area 4.06 mm x 3.25 mm

Operating system
Table 19. Operating system
Feature Specifications

Operating systems supported ● Windows 10 Home (64 bit)

● Windows 10 Professional (64bit)
● Ubuntu 16.04 LTS 64-bit

16 Technical specifications
Battery
Table 20. Battery
Feature Specifications

Type ● 4-cell "smart" lithium-ion (45 WHr)

● 4-cell "smart" lithium-ion (52 WHr)

Dimension Width 4.30 mm (0.17 in.)

Depth 257.60 mm (10.17 in.)
Height 97.04 mm (3.82 in.)

Weight (maximum) 0.22 kg (0.49 lb)

Voltage 7.60 VDC

Life span 300 discharge/charge cycles

Charging time when the computer is off 4 hours (when the computer is off)
(approximate)

Operating time Varies depending on operating conditions and can significantly reduce under certain
power-intensive conditions.

Temperature range: Operating 0°C to 35°C (32°F to 95°F)

Temperature range: Storage -40°C to 65°C (-40°F to 149°F)

Coin-cell battery CR-2032

NOTE: It is recommended that you use a Dell coin-cell battery for your
computer. Dell does not provide warranty coverage for problems caused
by using accessories, parts, or components not supplied by Dell.

Power adapter
Table 21. Power adapter specifications
Feature Specifications

Type 65 W E4 65 W Type C

External diameter (mm) 4.50 mm

Internal diameter (mm) 2.90 mm

Input Voltage 100 VAC - 240 VAC 100 VAC - 240 VAC

Input current (maximum) 1.6 A /1.7 A 1.7 A

Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz

Output current 3.34 A (continuous) ● 20 V/3.25 A (continuous)

● 15 V/3 A (continuous)
● 9.0 V/3 A (continuous)
● 5.0 V/3 A (continuous)
Rated output voltage 19.50 VDC 20 VDC/15 VDC/9 VDC/5 VDC
Weight 0.29 kg (0.64 lbs) 0.22 kg (0.48 lbs)

Technical specifications 17
Table 21. Power adapter specifications (continued)
Feature Specifications

Adapter size Dimensions Dimensions

In Inches: 1.10 x 1.90 x 4.30 In Inches: 1.1 x 2.0 x 4.4
In mm: 28 x 47 x 108 In mm: 28 x 51 x 112

Temperature range (Operating) 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)

Storage (Operating) -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

Sensor and control specifications

Table 22. Sensor and control specifications
Specifications
1. Free fall sensor on motherboard
2. Hall Effect Sensor (Detects when the lid is closed)

Dimensions and weight

Table 23. Dimensions and weight
Feature Specifications

Height 16.80 mm / 0.66 in.(PC)

14.90 mm / 0.59 in.(Al)

Width 307.6mm / 12.11 in.(PC)

307.6mm / 12.11 in.(Al)

Depth 204.50 mm / 8.05 in.(PC)

204.50 mm / 8.05 in.(Al)

Weight ● 1.18 kg / 2.61 lb (PC)

● 1.17 kg / 2.59 lb (Al)

Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 24. Computer environment

Operating Storage

Temperature range 0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum) 10% to 90% (non-condensing) 10% to 95% (non-condensing)

Vibration (maximum) 0.66 GRMS 1.30 GRMS

Shock (maximum) 110 G† 160 G‡

Altitude (maximum) –15.2 m to 3048 m (–50 ft to 10,000 ft) N/A

18 Technical specifications
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.

Security
Table 25. Security
Feature Specifications

Trusted Platform Module (TPM) 2.0 Integrated on the system board

Firmware TPM Optional

Windows Hello Support Yes, optional fingerprint on power button

FIPS 140-2 certification for TPM Yes

Fingerprint Reader Only Touch Fingerprint reader in power button tied to Control vault
3

Security Software
Table 26. Security Software specifications
Specifications

Dell Client Command Suite

Optional Dell Data Security and Management Software

● Dell Endpoint Security Suite Enterprise
● Dell Data Guardian
● Dell Encryption Enterprise
● Dell Encryption Personal
● Dell Threat Defense
● MozyPro or MozyEnterprise
● RSA NetWitness Endpoint
● RSA SecurID Access
● VMware Workspace ONE
● Absolute Endpoint Visibility and Control

Technical specifications 19
 5
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
• Downloading Windows drivers

Downloading Windows drivers

1. Turn on the notebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4. Click Drivers and Downloads.

5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your notebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.

20 Software
 6
System setup
System setup enables you to manage your tabletdesktopnotebook hardware and specify BIOS level options. From the System
setup, you can:
● Change the NVRAM settings after you add or remove hardware
● View the system hardware configuration
● Enable or disable integrated devices
● Set performance and power management thresholds
● Manage your computer security
Topics:
• BIOS overview
• Entering BIOS setup program
• Boot menu
• Navigation keys
• One time boot menu
• System setup options
• Updating the BIOS
• System and setup password
• Clearing BIOS (System Setup) and System passwords

BIOS overview
The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter,
keyboard, mouse, and printer.

Entering BIOS setup program

1. Turn on your computer.
2. Press F2 immediately to enter the BIOS setup program.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Then,
turn off your computer and try again.

Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system.
Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable
devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics
for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:
● UEFI Boot:
○ Windows Boot Manager
● Other Options:
○ BIOS Setup
○ BIOS Flash Update
○ Diagnostics
○ Change Boot Mode Settings

System setup 21
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart
the system.

Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.

One time boot menu

To enter one time boot menu, turn on your computer, and then press F12 immediately.
NOTE: It is recommended to shutdown the computer if it is on.

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options
are:
● Removable Drive (if available)
● STXXXX Drive (if available)
NOTE: XXX denotes the SATA drive number.
● Optical Drive (if available)
● SATA Hard Drive (if available)
● Diagnostics
The boot sequence screen also displays the option to access the System Setup screen.

System setup options

NOTE: Depending on the tabletcomputerlaptop and its installed devices, the items listed in this section may or may not
appear.

General options
Table 27. General
Option Description
System Information Displays the following information:
● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership
Tag, Ownership Date, Manufacture Date, Express Service Code and the Signed
Firmware Update.
● Battery Information: Displays the battery status health and whether the AC adapter is
installed.
● Processor Information: Displays Processor Type, Core Count, Processor ID, Current
Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache,
Processor L3 Cache, Microcode Version, HT Capable, and 64-Bit Technology.
● Memory Information: Displays Memory Installed, Memory Available, Memory Speed,
Memory Channel Mode, Memory Technology

22 System setup
Table 27. General (continued)
Option Description
● Device Information: Displays Pass Through MAC Address, Video Controller, Video
BIOS Version, Video Memory, Panel type, Native Resolution, Audio Controller,
Wi-Fi Device, Cellular Device and Bluetooth Device.
Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system
from the devices specified in this list.
Advanced Boot Options Allows you to select the Legacy Option ROMs option, when in UEFI boot mode. By default,
no option is selected.
● Enable Attempt Legacy Boot
UEFI Boot Path Security This option controls whether or not the system will prompt the user to enter the Admin
password when booting a UEFI boot path from the F12 Boot Menu.
● Always, Except Internal HDD—Default
● Always
● Never

System information
Table 28. System Configuration
Option Description
Date/Time Allows you to set the date and time settings. Changes to the system date and time take
effect immediately.
Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system
startup. The Enable Smart Reporting option is disabled by default.
Audio Allows you to enable or disable the integrated audio controller. The option Enable Audio is
selected by default.
● Enable Microphone
● Enable Internal Speaker
Both the options are selected by default.

USB Configuration Allows you to enable or disable the integrated USB controller for:
● Enable USB Boot Support
● Enable External USB Port
All the options are enabled by default.

SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
● Disabled = The SATA controllers are hidden
● AHCI = SATA is configured for AHCI mode
● RAID ON = SATA is configured to support RAID mode (selected by default)
Drives Allows you to enable or disable the various drives on-board:
● M.2 PCIe SSD-0/SATA-0 (enabled by default)
● M.2 PCIe SSD-1/SATA-1 (enabled by default)
Miscellaneous Devices Allows you to enable or disable the following devices:
● Enable Camera (enabled by default)
● Enable Secure Digital (SD) Card (enabled by default)
● Secure Digital (SD) Card Boot
Keyboard Illumination Allows you to change the keyboard illumination settings:
● Disabled

System setup 23
Table 28. System Configuration (continued)
Option Description
● Dim
● Bright (enabled by default)
Keyboard Backlight Timeout on Allows you to set the timeout value for the keyboard backlight when an AC adaptor is
AC plugged into the system:
● 5 seconds
● 10 seconds (enabled by default)
● 15 seconds
● 30 seconds
● 1 minute
● 5 minutes
● 15 minutes
● Never
Keyboard Backlight Timeout on Allows you to set the timeout value for the keyboard backlight when the system is running
Battery only on battery power:
● 5 seconds
● 10 seconds (enabled by default)
● 15 seconds
● 30 seconds
● 1 minute
● 5 minutes
● 15 minutes
● Never

Video
Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The
LCD brightness is independent for battery and AC adapter. It can be set using the slider.

EcoPower(enabled by default)

Security
Table 29. Security
Option Description
Enable Admin Setup Lockout OFF(enabled by default)

Password Bypass This option lets you bypass the System (Boot) Password and the internal hard drive
password prompts during a system restart.
● Disabled — Always prompt for the system and internal hard drive password when they
are set. This option is enabled by default.
● Reboot Bypass — Bypass the password prompts on Restarts (warm boots).
NOTE: The system will always prompt for the system and internal hard drive passwords
when powered on from the off state (a cold boot). Also, the system will always prompt
for passwords on any module bay hard drives that may be present.

Non-Admin Password Change This option lets you determine whether changes to the System and Hard Disk passwords are
permitted when an administrator password is set.
Allow Non-Admin Password Changes - This option is enabled by default.

24 System setup
Table 29. Security (continued)
Option Description
Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator
password is set.
UEFI Capsule Firmware This option controls whether this system allows BIOS updates via UEFI capsule update
Updates packages. This option is selected by default. Disabling this option will block BIOS updates
from services such as Microsoft Windows Update and Linux Vendor Firmware Service
(LVFS)
Absolute This field allows you to Enable, Disable, or Permanently Disable the BIOS module interface of
the optional Absolute Persistence Module service from Absolute® Software.
The options are:
● Enabled - This option is enabled by default.
● Disabled
● Permanently Disable Absolute
TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating
system.
● TPM On (default)
● PPI Bypass for Enable Commands (default)
● PPI Bypass for Disable Commands
● PPI Bypass for Clear Commands
● Attestation Enable (default)
● Key Storage Enable (default)
● SHA-256 (default)
● TPM Enabled(default)
Intel SGX Software Guard Extensions (SGX) provide a secured environment for running code/storing
sensitive information in the context of the main OS.
Software Control(enabled by default)

SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections. This
option is not set by default.

Passwords
Table 30. Passwords
Option Description
Enable Strong Passwords Enforces stricter rules for admin and system passwords.
Password Configuration Allows you to set the minimum and maximum number of characters allowed for admin and
system passwords.
Admin Password Allows you to set, change or delete the administrator password.
System Password Allows you to reset the system password.
Enable Master Password Lockout Disabled(default)

Secure boot
Table 31. Secure Boot
Option Description
Enable Secure Boot Allows you to enable or disable Secure Boot feature
● Secure Boot Enable

System setup 25
Table 31. Secure Boot (continued)
Option Description

This option is selected by default.

Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of
UEFI driver signatures.
● Deployed Mode (default)
● Audit Mode
Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
The Enable Custom Mode option is disabled by default. The options are:
● PK (default)
● KEK
● db
● dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
The options are:
● Save to File- Saves the key to a user-selected file
● Replace from File- Replaces the current key with a key from a user-selected file
● Append from File- Adds a key to the current database from a user-selected file
● Delete- Deletes the selected key
● Reset All Keys- Resets to default setting
● Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the
keys will restore to default settings.

Intel Software Guard Extensions

Table 32. Intel Software Guard Extensions
Option Description
Intel SGX Enable This field specifies you to provide a secured environment for
running code/storing sensitive information in the context of
the main OS.
Click one of the following options:
● Disabled
● Enabled
● Software controlled—Default
Enclave Memory Size This option sets SGX Enclave Reserve Memory Size
Click one of the following options:
● 32 MB
● 64 MB
● 128 MB—Default

Performance
Table 33. Performance
Option Description
Hyper-Threading Technology Allows you to enable or disable the HyperThreading in the
processor.
● Disabled

26 System setup
Table 33. Performance (continued)
Option Description
● Enabled—Default
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of
processor.
● Enable Intel SpeedStep
This option is set by default.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of
the processor.
● Enable Intel TurboBoost
This option is set by default.

Multi Core Support This field specifies whether the process has one or all cores
enabled. The performance of some applications improves with
the additional cores.
● All—Default
● 1
C-States Control Allows you to enable or disable the additional processor sleep
states.
● C states
This option is set by default.

Power management
Option Description
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is
connected.
Default setting: Wake on AC is not selected.

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
● Disabled
● Every Day
● Weekdays
● Select Days
Default setting: Disabled

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After
you enable this option, your system runs only in battery even if the AC is attached.
● Enable peak shift—is disabled
● Set battery threshold (15% to 100%) - 15 % (enabled by default)
Battery Charge Allows you to select the charging mode for the battery. The options are:
Configuration ● Adaptive—enabled by default
● Standard—Fully charges your battery at a standard rate.
● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology.
● Primarily AC use
● Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.

System setup 27
Option Description
Advanced This option enables you to maximize the battery health. By enabling this option, your system uses the
Battery Charge standard charging algorithm and other techniques, during the non work hours to improve the battery
Configuration health.
Enable Advanced Battery Charge Mode- is disabled

Enable Intel ● Enable Intel Speed Shift Technology

Speed Shift
Default setting: Enabled
Technology
USB Wake Allows you to enable USB devices to wake the system from Standby.
Support NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
● Enable USB Wake Support
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when
triggered by a LAN signal.
● Disabled
● WLAN
Default setting: Disabled

Wireless
Option
Description
WWAN/GPS Allows to enable/disable internal WWAN/GPS device.
Enabled by default.

Wireless Device Allows you to enable or disable the internal wireless devices.
Enable ● WLAN
● Bluetooth
All the options are enabled by default.

POST behavior
Option Description
Adapter Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power
Warnings adapters.
Default setting: Enable Adapter Warnings

Extended BIOS Allows you to create an extra preboot delay. The options are:
POST Time ● 0 seconds—enabled by default.
● 5 seconds
● 10 seconds
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
● Minimal—enabled by default
● Thorough
● Auto
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their
standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary
behavior of these keys. The available options are:

28 System setup
Option Description
● Fn Lock—enabled by default
● Lock Mode Disable/Standard—enabled by default
● Lock Mode Enable/Secondary

Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.

Full Screen Logo ● Enable Full Screen Logo—not enabled

Warnings and ● Prompt on warnings and errors—enabled by default
errors ● Continue on warnings
● Continue on warnings and errors
MAC Address Replaces the external NIC MAC address with the selected MAC address from the system.
Pass-Through
● System Unique MAC Address (default option)
● Disabled

Virtualization support
Option Description
Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware
Technology capabilities provided by Intel Virtualization Technology.
Enable Intel Virtualization Technology—enabled by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities
provided by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.

Maintenance screen
Option Description
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
Service Tag Displays the Service Tag of your computer.
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user
primary hard drive or an external USB key.
● BIOS Recovery from Hard Drive—enabled by default
● Always perform integrity check—disabled by default
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next
boot' is not enabled by default. The following device is affected:
● Internal M.2 PCIe SSD
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is
enabled by default.

System logs
Option Description
Power Events Allows you to view and clear the System Setup (Power) events.
● Keep (default)
● Clear

System setup 29
Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
● Keep (default)
● Clear
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
● Keep (default)
● Clear

SupportAssist System Resolution

Option Description
Auto OS Allows you to control the automatic boot flow for SupportAssist System. Options are:
Recovery ● Off
Threshold ● 1
● 2 (Enabled by default)
● 3
SupportAssist Allows you to recover the SupportAssist OS Recovery (Disabled Enabledby default)
OS Recovery

Updating the BIOS

Updating the BIOS in Windows
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, see Knowledge Article: https://
www.dell.com/support/article/sln153694
1. Go to www.dell.com/support.
2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search.
NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You
can also use the product ID or manually browse for your computer model.

3. Click Drivers & Downloads. Expand Find drivers.

4. Select the operating system installed on your computer.
5. In the Category drop-down list, select BIOS.
6. Select the latest version of BIOS, and click Download to download the BIOS file for your computer.
7. After the download is complete, browse the folder where you saved the BIOS update file.
8. Double-click the BIOS update file icon and follow the on-screen instructions.
For more information, see knowledge base article 000124211 at www.dell.com/support.

Updating the BIOS in Linux and Ubuntu

To update the system BIOS on a computer that is installed with Linux or Ubuntu, see the knowledge base article 000131486 at
www.dell.com/support.

30 System setup
Updating the BIOS using the USB drive in Windows
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, see Knowledge Article: https://
www.dell.com/support/article/sln153694
1. Follow the procedure from step 1 to step 6 in Updating the BIOS in Windows to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information, see the knowledge base article 000145519 at www.dell.com/support.
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press F12 .
6. Select the USB drive from the One Time Boot Menu.
7. Type the BIOS setup program filename and press Enter.
The BIOS Update Utility appears.
8. Follow the on-screen instructions to complete the BIOS update.

Updating the BIOS from the F12 One-Time boot menu

Update your computer BIOS using the BIOS update.exe file that is copied to a FAT32 USB drive and booting from the F12
One-Time boot menu.
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the
system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an
unnecessary operating system re-install. For more information on this subject, see Knowledge Article: https://
www.dell.com/support/article/sln153694
BIOS Update
You can run the BIOS update file from Windows using a bootable USB drive or you can also update the BIOS from the F12
One-Time boot menu on the computer.
Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12
One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the
BIOS supports this BIOS update option.

NOTE: Only computers with BIOS Flash Update option in the F12 One-Time boot menu can use this function.

Updating from the One-Time boot menu

To update your BIOS from the F12 One-Time boot menu, you need the following:
● USB drive formatted to the FAT32 file system (key does not have to be bootable)
● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive
● AC power adapter that is connected to the computer
● Functional computer battery to flash the BIOS
Perform the following steps to perform the BIOS update flash process from the F12 menu:
CAUTION: Do not turn off the computer during the BIOS update process. The computer may not boot if you turn
off your computer.
1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer.
2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys
then press Enter.
The flash BIOS menu is displayed.
3. Click Flash from file.
4. Select external USB device.
5. Select the file and double-click the flash target file, and then click Submit.

System setup 31
6. Click Update BIOS. The computer restarts to flash the BIOS.
7. The computer will restart after the BIOS update is completed.

System and setup password

Table 34. System and setup password
Password type Description
System password Password that you must enter to log in to your system.
Setup password Password that you must enter to access and make changes to
the BIOS settings of your computer.

You can create a system password and a setup password to secure your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system setup password

You can assign a new System or Admin Password only when the status is in Not Set.
To enter the system setup, press F12 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
● A password can have up to 32 characters.
● At least one special character: ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | }
● Numbers 0 through 9.
● Upper case letters from A to Z.
● Lower case letters from a to z.
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and save the changes as prompted by the pop-up message.
5. Press Y to save the changes.
The computer restarts.

Deleting or changing an existing system setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing
System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is
Locked.
To enter the System Setup, press F12 immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, update, or delete the existing system password, and press Enter or Tab.
4. Select Setup Password, update, or delete the existing setup password, and press Enter or Tab.
NOTE: If you change the System and/or Setup password, reenter the new password when prompted. If you delete the
System and/or Setup password, confirm the deletion when prompted.

5. Press Esc and a message prompts you to save the changes.

32 System setup
6. Press Y to save the changes and exit from System Setup.
The computer restarts.

Clearing BIOS (System Setup) and System passwords

To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell.
NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying
Windows or your application.

System setup 33
 7
Getting help
Topics:
• Contacting Dell

Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.

34 Getting help