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“Opportunities we create it.” Never give up! You’re born to be a better person.
Common Interview Questions
1. Tell me about yourself? (Personal Information- Educational Background- Work Experience - Others *May includes hobbies, interests or reason for applying*) 2. Not written/included in your resume? (Nickname - Others) 3. How do you see yourself 3-5 years from now? Still working with the company, but possibly having bigger responsibilities like handling agents. 4. How long do you see yourself working? As long the company needs my service. 5. Reason for leaving? Retirement. 6. Short term goal? To have a stable job 7. Long term goal? To stay with a job, and be promoted or be able to have a higher role with the company 8. Why do you want to work as an agent? This Job can provide stability, career growth, and good benefits 9. Why should I hire you? Any positive attitude towards work 10. Why should I not hire you? You should not hire me if you don’t like persons that (any positive attitude) or There’s no reason for you not to hire me because I ma (any positive attitude) 11. What is your strength? Any positive attitude towards work 12. What is your weakness? Too positive attitude (ex. Workaholic, Perfection or too honest) or Things that could not affect work (Fears or phobias) 13. Persistent? Determined in doing a task 14. Precise? Doing things perfect or right 15. Perseverance? Determined despite of difficulties or delay in achieving success 16. Effective? Successful in producing a desired or intended result 17. Efficient? Ability to work in maximum productivity with minimum wasted effort or resources 18. Successful? Yes. (As a bread winner, mother, father, brother/sister, and son/daughter) 19. Overqualified? No. But qualified (explained buy adding what make you qualified) 20. Perfect? No. But trying to be one. And learning from mistakes and use it to improve self 21. What makes you qualified for this position? (Same as answering why should I hire you) 22. How can you handle irate customer? Listen - Apologize - Empathize - Give solution 23. How can you relate your course/work to call center? Call center is more of providing customer service, same as my course wherein we also provide customer service thru face to face interaction. 24. How can you deal with stress? (Listening to music, playing games or doing your hobbies) 25. What has been your biggest professional disappointment? Mention something that was beyond your control but show acceptance and no negative feelings 26. What would your previous supervisor say about you? Provide any positive attitude 27. Tell me about a problem you had with supervisor? None 28. What motivates you to do your best on the job? Challenge, Achievements, and recognition 29. What do you know about the company? Try to read about the company or same answer with what is BPO 30. What irritates you about co-worker? None. Or explain how you were able to resolve and overcome it