01 Introductions, Goals & Methodology

02 Engagement Overview
Typical Kickoff
Agenda 03 Timeline

04 Activities Overview

05 Scheduling & Next Steps

Delivery Team
Identifying your implementation points of contact

Engagement Manager Data Consultant

[EM Name] [Consultant Name]

Project Level Oversight Technical go-to and lead trainer

Client Team
Identifying the key people on your team

Executive Sponsor Development Team Business Lead Project Manager

Looker’s Delivery Methodology
Our focused approach, centered around three pillars,
ensures that implementations are results-driven

Business Outcomes Technology Delivery Data Culture

Connect with current business Build necessary artifacts on Develop a strategic plan to train
goals by identifying the right use a well-designed architecture and enable the team and manage
cases to deliver measurable value with a solid warehouse and continuous adoption
security infrastructure
Understanding Your Environment
Aligning expectations for a successful engagement

Offerings Expertise Vision Capacity

What did you buy? Who will do the work now How do you plan to use How quickly do you want
and in the future? Looker within your to move?
business?
Sample Project Hours Breakdown
[These will vary from project to project]

Key Project Phases

5% Project Planning & Strategy 10% Admin & Best Practice Guidance
25% Model Development 15% Enablement
25% Content Development 10% Project Management
10% Validation & Iteration
 A: Priority Use Case Agreed
B: Development Team Enabled
Key Project Tasks & Milestones C: 1st Dashboard Iteration Released
D: Business Users Working with Looker
Sample timeline for a small engagement E: 1st Use Case Released

Plan Build Launch Grow

Customer Success Process
Use Case Iteration & Verification E
Business User Training D
Use Case Build Out C
Developer Enablement B
Business Planning A

01 02 03 04 05 06 07 08 09 10 11 12 13
weeks
Day 1 Day 30 Day 60 Day 75 Day 90
Plan - Planning session
Before you can begin building out your Looker model you’ll want to align on your
core deliverables. This 1 hour planning and strategy session will provide a clear
roadmap for development.

Attendees Goals
● Key Business Stakeholders ● Detail your primary use cases

● LookML Developers/Database Administrators ● Map out the data sources you’ll be working with

● Looker Consultant ● Prioritize your KPIs/metrics

● Looker Engagement Manager ● Articulate plan for development process

Plan - LookML Foundations Webinar
The first step in building Looker. Sessions are approximately 2 hours long.
They are offered online each Thursday

Attendees Goals
● Customer Developers & Administrators Introduce the development team to:

● Looker Professional Services Consultant ● LookML Concepts

● Creating Custom Dimensions

● Creating Measures

● Building Explores

● Explore Design Principles

Build - Model & Content Development
Your Looker expert will take the lead in the development of your model
and accelerate your time to value.

Goals
This work can include but is not limited to: ● Development of Reports (“Looks”)
and Dashboards
● Administration of Looker
● Report Feedback sessions
● LookML model build for priority metrics
● Transition of work completed /
● Suggestions for performance tuning, knowledge will be provided for each model
if necessary or dashboard created
Build - Development and Quality Check
One-on-one review for LookML development.

Attendees Goals
● Key Business Stakeholders ● Review of in-progress and completed development

● LookML Developers/Database Administrators ● Answer open questions

● Web Developers ● Unblock Looker Consultant, if necessary

● Looker Professional Services Consultant ● Data validation from customer

● Provide feedback
Launch - User Training
Introduce end users to Looker and their data model. This 2-hour training will be
customized to your data. There is also the option of doing train-the-trainer style.

Attendees Goals
● Customer Business Users - explorers and Familiarize users with:
viewers (5-15)
● The user interface and Folders
● Customer Developers as SMEs
● How to access and interact with saved analysis
● Looker Professional Services Consultant
● Dimensions, measures, filters and pivots for
exploring data

● Scheduling and sharing features

● Advanced sessions will cover dashboard features

Launch - Knowledge Transfer
Project handoff and review of work completed throughout the engagement.

Attendees Goals
● LookML Developers/Database Administrators ● Technical walkthrough of LookML code

● Web Developers ● Walk through of access control and permission

management solution
● Looker Professional Services Consultant
● Review project handover document

● Address outstanding questions

● Flag any dependencies, outstanding issues,

and possible edge cases
Additional Support
How else can we help?

Department of
Training User Guide Office Hours
Customer Love
Online, live and Getting started videos Different topics are Ad hoc support via live
self-paced options Help center covered each month. chat within Looker, 24/5
Documentation Sessions are
Community currently virtual.
Certification
Next Steps
1. Register and attend LookML
Foundations Webinar.

2. Schedule planning session.

3. Schedule bi-weekly sync.