Marketing Cloud Email Specialist 9
Marketing Cloud Email Specialist 9
Marketing Cloud Email Specialist 9
https://www.2passeasy.com/dumps/Marketing-Cloud-Email-Specialist/
NEW QUESTION 1
A marketing team wants to create an automation that can take a population, evaluate its subscriber data, and send a series ofemails. The emails received may
vary based on each subscriber’s engagement with previous emails in the automation.
Which tool should a team with no SQL knowledge or support use?
A. Predictive Email
B. Scheduled Email Sends
C. Automation Studio
D. Journey Builder
Answer: D
NEW QUESTION 2
Northern Trail Outfitters wants to create a landing page that contains subscriber information passed to it from email links on the page. They use a Smart Capture
form to capture email addresses, reply dates, and responses from subscribers.
Mow should their data extension be set up?
A. Create a data extension with email address asthe Primary Key and reply date and response fields as nullable.
B. Create a data extension with email address, reply date, and response fields as nullable.
C. Create a data extension with email address, reply date, and response fields as non-nullable.
D. Create a data extension with email address as non-nullable; reply date and response fields as nullable.
Answer: C
NEW QUESTION 3
A marketer send an early engagement email to contact who have not opened or clicked emails in the last month. This email contains a call to action promoting the
recipient to click
here to keep receiving our emails. In which two ways can the marketer determine who clicks on the CTA?Choose two answers.
A. select the user clicks the overview tab in the inbox activity section
B. select the URL id for the URL or tracking the alias from the job links tab.
C. select the click activity bar chart from the email overview of the click activitytab
D. select the URL or tracking alias from the link view tab of the click activity tab.
Answer: AD
NEW QUESTION 4
A marketing associate wants to ensure that an emailwill be delivered to a subscribers' inbox. What tool can the associate use to scan the subject line and the body
of the email message for words and phrases that would be flagged by spam filters?
A. Content detective
B. Link detective
C. Email Validation
D. Send Preview
Answer: A
NEW QUESTION 5
Northern Trail Outfitters is looking at using Journey Builder rather than Automation Studio to send emails. What are three benefits of using Journey Builder?
Choose 3 answers
Answer: CDE
NEW QUESTION 6
Northern Trail Outfitters (NTO) sent an email with a Conversion Tracking Link that links to a promotion page in the NTO website. How can the marketing team
review conversions for a specific email send?
Answer: B
NEW QUESTION 7
How are the test audiences for an A/B test selected? (Choose 2)
C. The system randomly places target subscribers into the selected audiences
D. The test administrator selects a percentage or a fixed number of target subscribers from the total for each audience
Answer: CD
NEW QUESTION 8
Northern Train Outfitters wants the From Name on the monthly Newsletter to come from a specific User who is set up in the Marketing Cloud. Which feature would
be used to set up this From Name selection?
A. Sender Profile
B. Content information
C. Can-SPAM classification
D. Delivery Profile
Answer: C
NEW QUESTION 9
What do you create in Marketing Cloud to test the Distributed Marketing setup in Sales Cloud?
Answer: C
NEW QUESTION 10
Northern Trail Outfitters uses HTML emails that haveheaders and footers coded into the email. What tool can the marketer use to control default headers and
footers on email sends?
A. AMPscript Lookups
B. Dynamic Content
C. Sender Profile
D. Delivery Profile
Answer: A
NEW QUESTION 10
A marketer is about to introduce Content Builder to the entire Northern Trail Outfitters' marketing team. Which three considerations should the marketing team
keep in mind as they begin using Content Builder?
Choose 3 answers
Answer: ACD
NEW QUESTION 11
NTO wants to reuse a skiing promotional advertisement used in one of last winter's email campaigns. Which three methods in Content Builder can be used to
locate the promotional advertisement? Choose 3 answers
Answer: ABE
Explanation:
https://www.dummies.com/business/marketing/find-content-salesforce-marketing-cloud-content-builder/
NEW QUESTION 13
An email marketer is writing the next send's subject line. What can the marketer do to make the subject line more effective? (Choose 2)
Answer: AB
NEW QUESTION 15
A marketer wants to create an email that will look great on both a desktop computer and a mobile device. However the marketer is not familiar with writing code for
responsive design and does not have available resources to design the email. Which template can the marketer choose when creating an email?
Answer: C
NEW QUESTION 18
Northern Trail Outfitters (NTO) plans to launch an email campaign. They have two data extensions. The Mountain Manor Campaign data extension will contain the
sending audience for this campaign and includesfields for Email Address, Full Name, Loyalty Member ID, and Loyalty Member Status. NTO will be using
AMPscript to reference data in a second, nonsendable data extension named Loyalty Member.
Which field on the Mountain Manor Campaign data extension shouldbe created as a Primary Key to create unique relationships with the Loyalty Member Profile
data extension?
A. Loyalty Member ID
B. Loyalty Member Status
C. Full Name
D. Email Address
Answer: A
NEW QUESTION 22
A 15-person management team wants to review test emails in Content Builder prior to live deployment based on content that is personalized for them but is clearly
noted as a testemail.
How should a marketer accomplish this task without compromising the email content?
A. Create a list composed of the management team, prepend Test" to the Subject, and use the Send Flow to send the email to the list.
B. Find each individual with Subscriber Preview and Test Send to each individual Recipient.
C. Create a data extension composed of the management team, create a User-Initiated Send Definition, select the email, prepend "Test" to theSubject, select the
data extension, and send the email.
D. Create a Test data extension composed of the management team and Test Send to the Test data extension.
Answer: C
NEW QUESTION 26
An email marketing team has been tasked with building a new email that pulls in personalized content based on customers' preferences. The team has decided to
create dynamic rules to accomplish this setup. What are the four elements that are required for the creation of a dynamic content rule?
Answer: A
NEW QUESTION 29
A marketing team wants to send an email to an audience on a weekly basis. The team receives multiple files each week that need to be imported and joined to
build the target audience for the email.
Which tool should be used to execute this process?
A. Filter Activity
B. Data Extract Activity
C. Automation Studio
D. Journey Builder
Answer: C
NEW QUESTION 33
NTO completed a data review process and discovered their data extensions folders contain hundreds of filtered data extensions which are never used. What tool
could NTO use to alleviate the number offiltered audience that are related for sending?
Answer: C
NEW QUESTION 34
Northern Trail Outfitters (NTO) needs to use a point-and-click tool to test segmentation rules and verify that theD18912E1457D5D1DDCBD40AB3BF70D5D
correct subscribers are included in the segment. NTO will need to automate the refreshing of the segment
once it is tested.
Which two tools should be used to test and configure the segment? (Choose two.)
A. Data Filter
B. Filter Activity
C. SQL Query Activity
D. FilteredGroup
Answer: BD
NEW QUESTION 36
How is Primary Key used?
Answer: C
NEW QUESTION 40
Northern Trail Outfitters (NTO) has a small catalog of items featured in company emails. The NTO marketingD18912E1457D5D1DDCBD40AB3BF70D5D
team manages what images, copy, suggested items, and call-to-actionare used with each item in this catalog within a database. This data is saved into a data
extension in Marketing Cloud and then called into the emails dynamically.
Each time a change is made to the content, a new, updated file is dropped on NTO’s SFTP. Aproof email is then sent to business stakeholders for final approval.
Using Automation Studio, how can NTO ensure that the catalog stays up-to-date?
A. Create a scheduled automation to import the file, and send proof emails each morning when changes were detected.
B. Create a scheduled automation that runs every 15 minutes to import the file multiple times a day.
C. Create a file drop automation to import the file when placed on the specified directory on the Enhanced SFTP.
D. Create an API-driven process to put the data directly into the data extension when any data is changed.
Answer: A
NEW QUESTION 44
As part of a weekly email automation, a client needs to segment data in a Data Extension. Which activity is designed to address this scenario?
A. Import Activity
B. File Transfer Activity
C. Group Refresh
D. Query Activity
Answer: D
NEW QUESTION 47
A marketer needs to ensure that customers on a list want to be email subscribers. Additionally, the marketer wants of to minimize the number of invalid email
addresses on the list, and add a level of security when usingWeb Collect functionality. What is the optimal way to accomplish this task?
A. Add new subscribers to an automated engagement campaign, and then send a series of welcome emails based on their opens and clicks.
B. Configure to return an error message for any email address that does not conform to standard conventions.
C. Send a welcome email to subscribers within 24 hours that includes a link to the website, a link to the terms and conditions page, and a customer service
number.
D. Create a double opt-in campaign that requires subscribers to confirm their email address by clicking a link in an email they receive after subscribing via Web
Collect.
Answer: B
NEW QUESTION 52
How are publication lists used in the Marketing Cloud?
Answer: D
NEW QUESTION 56
A small company, with limited resources, has started to use Marketing Cloud. They have a single master data extension for all of their subscribers. When a
subscriber opts-in to receive communications, they will receive a monthly newsletter,weekly promotions, and a birthday email.
How should they manage unsubscribes by communication type?
A. Create suppression lists for each communication type, and associate the suppression list on the send definition.
B. Create separate data extensions foreach communication type and customize the subscription page.
C. Create a Boolean field for each communication type in the data extension and update the Profile Center.
D. Create publication lists for each communication type, and associate the publication list on the send definition.
Answer: D
NEW QUESTION 57
The Chief Marketing Officer at Northern Trail Outfitters would like to increase engagement of existing subscribers.
Which method should the team use to accomplish this goal?
Answer: D
NEW QUESTION 61
Which actions are taken when a subscriber selects the "one-click unsubscribe" link at the footer of an email sent from a list?
A. The subscriber is automatically redirected to the subscription center to unsubscribe from publications
B. The subscriber is automatically unsubscribedfrom All Subscribers at the enterprise level
C. The subscriber is automatically unsubscribed from the business unit from which the send originated
D. The subscriber is automatically unsubscribed from the list from which the send originated
Answer: A
NEW QUESTION 63
A national landscape company wants to send targeted emails to customers to remind them of their upcoming lawn treatment. Depending on the service, clients will
receive either one or two emails. The data for the campaign is in two separate data extensions. Customer Number is a Primary Key field in both data extensions.
Which tool can be used to segment the data? (Choose 2)
Answer: AD
NEW QUESTION 64
After receiving a GDPR "Right to Be Forgotten" Request from their compliance team, a marketer must remove a contact from Email Studio.
Where should this action be initiated in Marketing Cloud?
Answer: A
NEW QUESTION 67
A national public university distributed anewsletter to alumni, students, faculty, and prospective students. The university's marketing team wants to see the results
of the email campaign. Which two items of information and data about the performance of an individual send can be exported from Tracking in Email Studio?
Choose 2 answers
Answer: CD
NEW QUESTION 72
Which two subscriber audiences can be created by using Measures in a Data Filter? Choose 2 answers
Answer: AD
NEW QUESTION 75
A marketer at Northern Trail Outfitters sends a promotional offer every week to a data extension thatcontains all new subscribers from the previous week. What
would the marketer create to automate the send and save time?
Answer: C
NEW QUESTION 79
Which one in NOT an offline tactic for capture email addresses?
Answer: D
NEW QUESTION 84
A marketing team has done an audit on the file formats of marketing-related data that it receives in order to bring it into Marketing Cloud. The team found it
receives data delimited by:
• Commas
•Tabs
• Pipes
• Tilde
• Fixed widths
Which format will need to be pre-processed or parsed after import into Marketing Cloud?
A. Fixed widths
B. Pipe
C. Tab
D. Comma
Answer: D
NEW QUESTION 86
When creating a custom email with the HTML Paste Editor, which feature can be inserted into the HTML code by using the Insert Tools? (Choose 2)
Answer: AC
NEW QUESTION 89
Northern Trail Outfitters (NTO) launched a new custom Preference Center to allow customers to provide details around their personal information such as age,
gender, and outdoor sporting interests.
In which two ways should NTO honor customers’ preferences when creating emails? (Choose two.)
A. Create dynamic rules based on customers’ preferences in order to send specific content.
B. Use AMPscript to dynamically pull in content associated with customers’ preferences.D18912E1457D5D1DDCBD40AB3BF70D5D
C. Send customers one email per preference choice to ensure customers receive what they want.
D. Create emails to include all preference options so that customers don’t miss any content.
Answer: AB
NEW QUESTION 94
A marketer sent a promotional email to contacts who recently attended a trade show. The data extension used for the send contained 3,100 records. The delivery
rate on the send was lower than anticipated. After viewing tracking information, she determined many email addresses were problematic.
Which send tracking metric provides the bounce description "Address is non-existent at the domain?
A. Soft Bounce
B. Blocked Bounce
C. Hard Bounce
D. Undeliverable
Answer: C
NEW QUESTION 95
A national landscaping company wants to send targeted emails tocustomers to remind them of their upcoming lawn treatment. Depending on the service,
customers will receive either one or two emails. The data for the campaign is in two separate data extensions. Customer Number is a Primary Key field in both
dataextensions. Which two tools could be used to segment the data? (Choose two.)
Answer: BD
NEW QUESTION 97
Northern Trail Outfitters has a list of Platinum members containing 50,000 subscribers and a LifetimeMember list containing 20,000 subscribers; 7,000 subscribers
in the Lifetime Member list also exist in the Platinum Member list.
An email was deployed to the Platinum members, but the marketing team would now like to send the same email to the Lifetime Member list.
Which feature should be used when sending the second email to ensure the 7,000 subscribers that exist on both lists do NOT receive the same email twice?
A. Suppression List
B. Exclusion Script
C. Domain Exclusion List
D. Exclusion List
Answer: B
Answer: C
Answer: BC
Answer: C
Answer: D
A. Audience Builder
B. Drag and Drop Segmentation
C. Query Activity
D. Guided Send
Answer: B
Answer: BDE
A. Responsive Design
B. Desktop-centnc Design
C. Static Design
D. Mobile-aware Design
Answer: D
Answer: D
A. Playbooks/Journey builder
B. Guided Send
C. Triggered Emails
D. Automation Studio
Answer: D
Answer: D
Answer: D
A. List Detective
B. Preview andtest
C. Send Flow
D. Test Send
Answer: B
Answer: A
Answer: D
Answer: B
A. Automation Studio
B. Playbooks
C. Data Extract Activity
D. Filter Activity
Answer: C
Answer: AB
A. Email all unsubscribed customers asking for them to opt into email again
B. Purchase subscriber lists from a reputable data company
C. Ask customers to opt-in at time of purchase online by creating an account
D. Askcustomers to text their email address to a short code to opt-in
E. Create a Facebook lead capturing form to gain opt-ins
Answer: BDE
Answer: B
B. Audience Builder
C. Filters
D. Send Flow
Answer: C
A. Subscriber Group
B. Send Log
C. Data Filter
D. Web Collect
Answer: D
Answer: C
A. Hyperlinks
B. Subject Line
C. From Name
D. Send Count
Answer: BC
A. Personalization Strings
B. Profile Mappin
C. AMPscript
D. Dynamic Content
Answer: CD
A. Create a Filter Activity in Automation Studio to combine the two data extensions.
B. Build a Group based on a Data Filter to combinethe two data extensions.
C. Export both data extensions and import into a new data extension.
D. Populate a data extension using an SQL Query Activity in Automation Studio.
Answer: C
A. Data Filters
B. Measures
C. Data Views
D. All ofthe above
Answer: C
A. Filter Activity
B. Data Filter
C. Synchronized Data
D. Query Activity
Answer: B
Answer: AC
Answer: A
A. create a data extension with email address, reply date and response fields as non-null able
B. crate a data extension with email address reply date and responsefields as null able
C. createthe data extension with email address as the primary key and reply date and response fields as nullable
D. create a dataextension with email address as non-nullable and reply date and response fields as nullable
Answer: A
A. Pipe
B. Other
C. Comma
D. Fixed Length
E. Tab
Answer: BCE
A. SQL Query Activity > Data Extract Activity > File Transfer Activity
B. Filter Activity > SQL Query Activity > File Transfer Activity
C. Rlter Activity > File Transfer Activity > Data Extract Activity
D. Data Extract Activity > SQL Query Activity > File Transfer Activity
Answer: A
Answer: B
A. Create a version of the email that does not include the unsubscribe link.
B. Deselect the option to Enable System Generated Links in the Test Send.
C. Send to a Test Data Extension via the Send Flow.
D. Send the marketing team a link to the Subscriber Preview of the email.
Answer: C
Answer: C
Answer: AD
A. Spam Check
B. Validate
C. Content Detective
D. Subscriber Preview
Answer: C
A. Shared Emails
B. Shared Portfolio Items
C. Shared Data Extensions
D. Shared Publication Lists
Answer: D
Answer: D
A. Test Send
B. User-Initiated Email
C. Send Flow
D. Triggered Email
Answer: D
A. Content Builder
B. Template Editor
C. Paste HTML
D. Mobile Template Editor
Answer: ABC
Answer: CD
A. Delivery Profile
B. Send Definition
C. Send Classification
D. Sender Profile
Answer: A
A. Random Group
B. Filtered Data Extension
C. Standard Data Extension populated by a Query
D. Filtered Group
Answer: BD
A. Delivery profiles
B. Sender profile
C. Profile attributes
D. send flow
Answer: B
A. List unsubscribe
B. Profile attributes
C. Publication lists
D. Suppression lists
Answer: C
A. Footer
B. Email Body
C. Envelope Content
D. Link Content
Answer: C
Answer: B
A. Web Paste
B. Text only
C. Template Based
D. HTML Paste
Answer: D
A. Create a Filter Activity that selects the Pref1-Tech Data Filter, and then add the Filter Activity to anAutomation
B. Create a filtered Data Extension Activity that selects the Pref1-Tech Data Filter, and then add the Filtered Data Extension Activity to an Automation
C. Set a refresh schedule on a new filtered data extension, and select the Pref1-Techdata filter
D. Add the Pref1-Tech Data Filter to an Automation
Answer: B
Answer: D
A. create and AP drivento put the data directly into data extension when any data is changed.
B. create a schedule automation that runsevery 15 min to import the filemultiple times a day.
C. create a file drop automation to import the files when placed on the specific directory on the…. FTP.
D. create a schedule automation to import the file and send two email each time when changes were detected.
Answer: C
A. Sender Profile
B. Send Classification
C. Delivery Profile
D. Send Definition
Answer: C
Answer: D
A. Use the Import Activity to overwrite the records in the data extension.
B. Use the Import Wizard to add new records into the data extension.
C. Use the Import Wizard to overwrite the records in the data extension.
D. Use the Import Activity to add new recordsinto the data extension.
Answer: A
A. Data Filter
B. Data Extension
C. Import Activity
D. Tracking
Answer: A
A. System Preferences
B. Subscriber Key
C. Subscriber Attributes
D. Primary Key
Answer: B
A. confirm that each contentarea specified in the dynamic content rules existed.
B. Identify phrases like click here or free that could be marked as spam
C. ensure subscriber status at the time of send subscribe or bounced.
D. ensure subscriber have not subscribed or are undeliverable.
Answer: A
Answer: CD
Answer: BD
Answer: ABE
Explanation:
efinitions
Triggered Send Definition - A triggered email is a message that Marketing Cloud sends to an individual subscriber in response to a subscriber action. For example,
sending a confirmation message after acustomer makes a purchase is a triggered email.
User Initiated Send - In Email Studio, create a user-initiated email message interaction to send to a user-initiated subscriber list or data extension in your program.
A user-defined email message interactionoccurs when you manually start the send, while a triggered message interaction occurs in response to an action or API
call. To put it in simpler words (TL/DR):
Triggered Send Definition - hit by API/Smart Capture to instantly send a 1:1 message. Usually used for Transactional messages (receipt, shipping, etc) and inside
of Journies.
User Initiated Send - a 1:Many job that mimics a manual Guided Send, but is preset to allow a single click execution or to allow for repeatable scheduling inside of
anAutomation. (e.g. Monthly newsletter, daily update email, etc.)
A. Group
B. Data Filter
C. Data Extension
D. Audience
E. List
Answer: AE
A. ImportActivity
B. Import Wizard
C. API
D. Query Activity
Answer: ABC
A. Enhanced FTP
B. File Transfer
C. Data Loader
D. Encrypted FTP
Answer: A
A. 5 business days
B. 30 calendar days
C. 10 business days
D. 24 hours
Answer: C
A. Send email during the holiday season when new senders are less likely to be detected
B. Send email to a minimum of 35,000 subscribers per ISP per day
C. Send email to ISPs that have been notified of the new sender
D. Send email to the most active and engaged customers
Answer: D
Answer: ADE
A. Filter Activity
B. Data Filter
C. SQL Query
D. Filtered Group
Answer: A
A. Custom Workflow
B. Multi-Team Workflow
C. Two-Step Workflow
D. Standard Workflow
Answer: B
A. File Transfer
B. Data Loader
C. Enhanced SFTP
D. Encrypted SFTP
Answer: C
A. Make the First Name and Last name columns Primary Keys
B. Ensure the Nullable property is unchecked for the First Name and LastName columns
C. Check the Nullable property for the First Name and Last Name columns
D. Set up a default value for the column
Answer: B
Answer: B
Answer: E
Answer: B
Answer: AC
Answer: A
Answer: A
A. Individually share each asset with the other business unit in Content Builder.
B. Move the content into the Shared Content folder in Content Builder.
C. Create and share a new folder for the assets in Content Builder.
D. Switch to Classic Content to move the assets into the Shared Content folder.
Answer: B
A. Wait Activity
B. Send Email
C. Triggered Send
D. Transfer File Activity
E. A/B Test Send Activity
Answer: ABD
Answer: A
A. Create an automation to begin when information changes on a store object using a workflow rule
B. Create a file drop automationto initiate when the store’s data extension is updated via import
C. Create a scheduled automation to import the file on a recurring basis with store information
D. Create a file drop automation to import the file when placed on the specified directory onthe EnhancedFTP
Answer: A
Answer: ADE
A. Scheduled Automation > SQL Query Activity > File Transfer Activity
B. File Drop Automation > Data Extract Activity > File Transfer Activity
C. Scheduled Automation > Data Extract Activity > File Transfer Activity
D. File Drop Automation > SQL Query Activity > File Transfer Activity
Answer: B
A. Content Builder
B. Content Detective
C. Inbox Preview
D. Triggered Send
Answer: B
Explanation:
https://help.salesforce.com/articleView?id=mc_es_content_detective.htm&type=5
A. Emails can be formatted for desktop and mobile without extra coding.
B. One template can only be used for one email, maintaining brand standards.
C. HTML developers are needed to build templates, but not emails.
D. Templates provide the ability to create email messages using content blocks.
Answer: AD
A. Import Activity
B. File Transfer Activity
C. Group Refresh
D. Query Activity
Answer: C
A. SubscriberKey allows an email address to appear multiple times in a list or All Subscribers when populated with a value other than an email address
B. Subscriber Key is mapped to a field in a sendable data extension when defining a Send Relationship
C. SubscriberKey and Primary Key are interchangeable terms
D. Subscriber Key is a unique identifier for a subscriber, and can be populated with an email address or another unique value
E. Subscriber Key determines what update types will be available when importing data
Answer: ABD
Answer: AD
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