ELEVATE PLLC Master Intake Spreadsheet-5

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Riley Claims Consultants, Inc.

STATUS
1st Choice Adjuster Filed
1st Priority Public Adjusters Merged
A-1 Quality Restoration II LLC Appraisal
A&H Public Adjusters, Corp Settled
305 Mold LLC FOR CANCELLATION
Adjuster Group CANCELLED
Adjuster Group LLC Mediation
Advanced Restoration & Removal PENDING LIEN
Advantage PA
American Veterans Restoration
Apex Roofing And Restoration, L.L.C.
Air Quality Assessors of Florida
AW
A Wiseman Restoration
Bay Area PA
BICA
Biohome Restorations Corp
Bio-Restoration
Castilla Roofing Inc.
Century PA
CLERS RESPONSE TEAM, INC.
DRI AIR
Dry Hi-Tec
Dry Patrol
Dry Solution Express
Dry-N-Pro
E-Z Restoration
ECC
Elevate Roofing & Exteriors, Inc
Elite Claims Consultants
EM Claims Services
Empire Pro
ER Restoration
Excelsior Public Adjusting Services
Firehouse Adjusters
First Service CGC, Inc.
Five Star Roofing & Construction, Inc.
Florida PA
Fox Adjusters
Florida Public Adjusting
Full House
Go Florida Roofing
Guard Your Claim, Inc.
Handy Dany LLC
Image Management and Construction, Llc (Sam Garby)
Infinity EMS
Integrity Roofing & Gutters
Integrity
Integrity Restoration
Jeff Yehoshua
JPJ Services LLC
KMG Public Adjusters
Laurencio & Associates, LLC
Legal Helper
LMR Public Adjusters
Mark Porter
Master of Repair LLC
Massey Construction Group, Inc.
Maximum Insurance Adjusters, Inc
Mike Rizzo
Mold Details Corporation
Mold Advisor
Morgan & Morgan / Litify
National Plumbing, Inc.
New York Quartz, LLC
Ngage
Noble PA
Now Restoration
Optimum Public Adjusters, Inc.
PICC
Platinum PA
Premium Home Services, LLC
Projekt Property Restoration, Inc.
Public Adjusters of South Florida, LLC
Quintessa
Rapid Restoration Recovery
Red's Restoration LLC
RestoPro 770
Restor Force LLC
Restopro777 Inc.
Restoration 911
Restoration First Services
Restoration Xpress
Restoredry LLC
Riley Claims Consultants, Inc.
Roof Plex
Roofing & Reconstruction Contractors Of America, L.L.C.
RWB Pro Roofing
SafePack
Saldamando Law Firm, PA
Sam Garby
Samantha Herring
Sandy Giel
Seacoast Consulting, LLC
Servxpress Restorations
SFR Services LLC
Shrink Wrap Industries
Soflo Environmental
SOS Rapid Response Restoration Services
South Florida Injury Center
South Florida's Best Home Inspection
Sparrowood
Speedy Restoration Services LLC
Stellar Adjusting
Sunrise Public Adjusters
Sunrise Restoration 1 LLC
Sunshine Public Adjusters
Tarp & Restoration Geeks Corp
Tim Culhane
Total Care Restoration
Universal Claims Adjuster
United Claims Adjuster
United Damage Adjusters LLC
Victory Roofing
Visionary Roofing
Vicsar Property Solutions
Vreeland Roofing, Inc.
Whisler Law Firm
WSantos Public Adjustering
PRE-SUIT MEDIATIONS
Case Name Case Manager NIL Expiration
Mediation Deadline
Rissler, Daniel and Rissler, Theresa Daniel 1/27/2023 4/27/2023
Gambino, Rosario and Gambino, Tina Patricia 2/7/2023 5/8/2023
Breeden, Katherine (CLM 243857) Juan 2/16/2023 5/17/2023
Kilayko, Jimmy and Kilayko, Priscilla (Hurricane Ian) Will/Mary 2/20/2023 5/21/2023
Putnam, Michael and Putnam, Cleir Patricia 2/20/2023 5/21/2023
Plante, April Patricia 2/21/2023 5/22/2023
Dixon, Darryl (Hurricane Ian) Will/Mary 2/24/2023 5/25/2023
Brooks, Olivia Daniel 3/1/2023 5/30/2023
Scavuzzo, Pierre & Guthrie, Robert (CLM 51665) Juan 3/2/2023 5/31/2023
Breeden, Katherine (CLM 242313) Juan 2003/8/23 6/6/2023
Rodriguez, Alexis & Martinez, Silma (Hurricane Ian) Juan 3/9/2023 6/7/2023
Bruno, Nicholas & Claudia Patricia 3/14/2023 6/12/2023
Colbert, William & Katherin Santiago 3/15/2023 6/13/2023
Rubenzer, William and Zahinesh Daniel 3/16/2023 6/14/2023
Smith, Ken and Linda Daniel 3/21/2023 6/19/2023
Kurjan, Laura Juan 3/21/2023 6/19/2023
Brown, Stephanie & Michael Daniel 3/22/2023 6/20/2023
Baldwin, Mark and Peggy Patricia 3/22/2023 6/20/2023
Marcum, Curtis & Alysia ("Hurricane Ian) Daniel 3/24/2023 6/22/2023
Swan, Ronald Daniel 3/27/2023 6/25/2023
Dressel, Charles v. Universal Santiago 4/3/2023 7/2/2023
Higgs, Joette Daniel 4/11/2023 7/10/2023
Celestin, Byrline and Franz Santiago 4/12/2023 7/11/2023
D'Alessandro, Marie & Martin, Denise - Shower pan leak Patricia 4/19/2023 7/18/2023
Hall, Kevin & Leigh Ann Juan 4/21/2023 7/20/2023
Soto, Aniceto Santiago 5/3/2023 8/1/2023
Clausen, John & Mary Santiago 5/3/2023 8/1/2023
Casey, Gary & Stuart, Patricia Juan 5/4/2023 8/2/2023
Lukens, Steven & Ruth (Bay Area PA) Juan 5/8/2023 8/6/2023
Mourgis, George & Maria Will/Mary 5/11/2023 8/9/2023
Miller, David Will/Mary 5/17/2023 8/15/2023
Vespa, Robert & Weaver, Karen (Ian Hurricane) Will/Mary 5/26/2023 8/24/2023
Kirkpatrick, George and Victoria Patricia 6/7/2023 9/5/2023
Acton, Gordon Santiago 7/6/2023 10/4/2023
Heider, Stacy (Hurricane Ian) Will/Mary 6/28/2023 9/26/2023
Hoffer, Jeffrey WIlliam and Hoffer, Tracy Daniel N/A N/A
Sadai, Kewlie Juan 9/15/2023 12/14/2023
Cox, James & Renee Santiago 9/15/2023 12/14/2023
Bryce,Allan & Mariann Santiago 9/22/2023 12/18/2023
Ramirez, Juan & Jazmin Santiago
Haessler, Thorsten Daniel
Francisco Robert
Kennedy, Calderon
& Hagen, Patricia (Elite) v. Cypress Daniel 12/18/2023 03/18/2024
Daniel
Morrissey, Tina v. UPC (FIGA) Daniel 04/19/2024 07/18/2024
Gary M. Smith and Julie Smith Danel 05/02/2024 07/31/2024
Notes
UPC/FIGA matter
Mediation occurred on 4/27
Mediation occurred on 5/2/2023
offer of 98k
Mediation scheduled for 5/23/2023
filed
filed
sent email to PW and JJ to merge as of 5/30
mediation completed - settling with MB
mediation scheduled for 6/13/2023 - being rescheduled
43k offer where client seems to have accepted - also mediation noticed for 6/15; JJ merged
JJ merged
JJ merged
Mediation occurred.
Settled
Merged
Mediation scheduled for 5/23/2023
JJ merged
PENDING MERGE
PENDING MERGE

dates were provided but we will merge and file


SETTLED
Settlement being rescinded - PW notified
SETTLED
Settled at mediation
Mediation scheduled for 06/12/2023
SETTLED
SETTLED

Settled at mediation
10/5: emailed IC to f/u with DFS regarding scheduling
mediation scheduled for 11/13 at 2pm
2nd mediation request sent 9/25/2023
10/3: waiting for Giancarlo's response if I can coordinate scheduling mediation
10/5: client available 10/11 at 12:30pm // waiting for confirmation from other parties
Settled at mediation
Case is in litigation with Justin Warren
REFERRAL DATE OF LOSS
Resende Da Roche, Melina Ferraz AW
DEBORAH SEAY 9/29/2021
Deirdre Carasco Smith
CARNARD JOHNSON 6/6/2021
KALIAH MCGOWAN 3/1/2022
JAMES PAPE 10/31/2020
KYRIE MCGOWAN 3/1/2022
BETREONNAH CORNISH 5/15/2022
KEITH BRODER 4/26/2022
AMYSLEN GARCIA 4/11/2022
MARGARET PAINTER FOX 6/4/2021
MITCHELL SLUSHER 9/27/2020
VALERIE VINSON 10/23/2020
KAVI MAYORGA 2/23/2021
KELLY MCCONNELL 12/11/2020
MICHAEL MCQOUWN 11/10/2020
MYLOSH VORKAPICH 12/29/2021
ASIAMEIK MAYO 4/4/2021
MARIA MOXEY 12/6/2020
DENA SEIF 2/18/2022
HOWARD SEIF 2/18/2022
WYNETTA JORDAN 4/4/2021
SHAKIRA WILLIAMS 7/17/2022
Ana Nunez
Luz Ruiz
Linda Vega & Fabricio Vega
Luma Pollard
Ohlman, Kathleen (Vaccine)
Pinheiro, Viviane AW 06/02/2023
STATUS
New Case - Waiting for docs
COLLECTING R&B - WENT TO DIF FIRM
Client taking case to another firm
SETTLED - DISTRIBUTION PROCESS
SETTLED - WAITING FOR SIGNED RELEASE
SETTLED - WAITING FOR RELEASE FROM INS
SETTLED - FINALIZING LIENS
DEMAND SENT - WAITING FOR OFFER
COLLECTING R&B
DEMAND READY
MEDPAY DEMAND SENT - WAITING FOR OFFER
REDUCTION PROCESS

TREATING
TREATING
TREATING
DEMAND READY
DEMAND SENT - WAITING FOR OFFER
MEDPAY DEMAND SENT - WAITING FOR OFFER
TREATING
TREATING
MEDPAY DEMAND SENT - WAITING FOR OFFER
COLLECTING DOCUMENT FROM INSURANCE

TREATING
NOTE
Dara's Referral - CLOSED CASE AS CLIENTS CASE IS TO RISKY
Collecting Medical Records and Bills
Greg's case / Client taking case to another firm
Disbursement Docs on process
Waiting for signed release from client | Will draft closing statement
Waiting for Release
Finalizing HI Lien
As per WR, we might drop this case - No response from the other party regarding the settlement
Collecting Medical Records and Bills
Will draft demand with Tax Returns
Waiting for an offer due date 11/13
reduction on process
Need to review with JD - for next step
Treating with PT
Getting MMI
Getting MMI
Will resend counter offer with new demand with Loss of wages
Counter offer sent, waiting for new offer
Waiting for an offer - Update: By end of next week
Treating with PT
Treating with PT
Waiting for an offer - Due date: 11/04
Getting full policy from insurance
Greg's case
Greg's case
Greg's case
Greg's case
Flu Vaccine Injuries /Paralyzed 3 quarters of body - entire left side /Transverse Militis LETM

Dara's Referral
NAME CLIENT REFERRAL
Cassandra Vaughn (Shrink) RestoPro 770 Vicsar Property Solutions
Melissa Paper (Shrink) RestoPro 770 Vicsar Property Solutions
Melissa Paper (D&R) RestoPro 770 Vicsar Property Solutions
Jessica & Joshua Valdes (Shrink) RestoPro 770 Vicsar Property Solutions
Pierre Lebrun (Shrink) RestoPro 770 Vicsar Property Solutions
Pierre Lebrun (D&R) RestoPro 770 Vicsar Property Solutions
Claudia Zornosa (Shrink) RestoPro 770 Vicsar Property Solutions
Arthur Johnson RestoPro 770 Vicsar Property Solutions
Adrian Perez Rodriguez and Maylin Camacho
Romero RestoPro 770 Vicsar Property Solutions
Anselmo Garcia Izquiedro and Ramona Brito RestoPro 770 Vicsar Property Solutions
Gaston Mendieta RestoPro 770 Vicsar Property Solutions
Jimmy Gardner (Shrink) RestoPro 770 Vicsar Property Solutions
Jimmy Gardner (D&R) RestoPro 770 Vicsar Property Solutions
Elda Olivera and Roberto Abreu RestoPro 770 Vicsar Property Solutions
Hugo Barnett RestoPro 770 Vicsar Property Solutions
Diana Bustos RestoPro 770 Vicsar Property Solutions
Irving & Doris Uncyk RestoPro 770 Vicsar Property Solutions
Justin Hiemer (Tarp) RestoPro 770 Vicsar Property Solutions
Justin Hiemer (D&R) RestoPro 770 Vicsar Property Solutions
Senondieu Lorilus (Tarp) RestoPro 770 Vicsar Property Solutions
Senondieu Lorilus (D&R) RestoPro 770 Vicsar Property Solutions
Senondieu Lorilus (Removal/Disposal/New Tarp) RestoPro 770 Vicsar Property Solutions
Marcela Bernard (Tarp) RestoPro 770 Vicsar Property Solutions
Marcela Bernard (Removal/Disposal) RestoPro 770 Vicsar Property Solutions
Leyder Castellanos (Tarp) RestoPro 770 Vicsar Property Solutions
Leyder Castellanos (D&R) RestoPro 770 Vicsar Property Solutions
Nelson Angulo RestoPro 770 Vicsar Property Solutions
Amari Severino (Tarp) RestoPro 770 Vicsar Property Solutions
CLAIM MANAGER STATUS Payments
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas Undisputer $4,300
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas $500
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas $255.25
JJ Rosas $255.25
JJ Rosas NONE
JJ Rosas NONE
JJ Rosas
NOTES

Restoration First Services - TURN DOWN


Air Quality Assessors of Florida -TURN DOWN
Master of Repair LLC -TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
TURN DOWN
NAME REFERRAL CLAIM MANAGER SIGNED CONTRACT
Durst, Barbara Ann Apex Roofing And Restoration, Daniel 24-Jun-2022
L.L.C.
Meade, Val and Meade, Josefa First Service CGC, Inc. Daniel 3-Oct-2022
Negron, Jonuel and Negron, Licia Apex Roofing And Restoration,
(Hurricane Ian) L.L.C. Juan
Allen, Christopher First Service CGC, Inc. Santiago 3-Oct-2022
Bruggisser, David Go Florida Roofing Santiago 12/15/2022
signatures of
Apex Roofing And Restoration, Insureds on other
Kilayko, Jimmy and Kilayko, Priscilla L.L.C. Santiago
Kilayko, Jimmy and Kilayko, Priscilla Apex Roofing And Restoration, pages of the
Santiago 5-Oct-2022
(Hurricane Ian) L.L.C.
Frustaci, Alana Apex Roofing And Restoration, Daniel
L.L.C.
Young, Michael and Young, Laura Apex Roofing And Restoration,
(Hurricane Ian) L.L.C. Daniel 4-Oct-2022
Young, Michael and Young, Laura Apex Roofing And Restoration, Daniel 6/3/2022, 6/2/2022
L.L.C.
Durst, Barbara Ann Apex Roofing And Restoration, Daniel 24-Jun-2022
L.L.C.
Meade, Val and Meade, Josefa First Service CGC, Inc. Daniel 3-Oct-2022
Negron, Jonuel and Negron, Licia Apex Roofing And Restoration, Juan
(Hurricane Ian) L.L.C.
Allen, Christopher First Service CGC, Inc. Santiago 3-Oct-2022
Bruggisser, David Go Florida Roofing Santiago 12/15/2022
signatures of
Kilayko, Jimmy and Kilayko, Priscilla Apex Roofing And Restoration, Santiago Insureds on other
L.L.C. pages of the
Kilayko, Jimmy and Kilayko, Priscilla Apex Roofing And Restoration, Santiago 5-Oct-2022
(Hurricane Ian) L.L.C.
Apex Roofing And Restoration,
Frustaci, Alana L.L.C. Daniel
Young, Michael and Young, Laura Apex Roofing And Restoration, Daniel 4-Oct-2022
(Hurricane Ian) L.L.C.
Young, Michael and Young, Laura Apex Roofing And Restoration, Daniel 6/3/2022, 6/2/2022
L.L.C.
Carlson, Frank and Carlson, Vivian v. Apex Roofing And Restoration,
State Farm Florida L.L.C. Juan 10/25/2022 - FC
Plautz, Robin and Plautz, David Apex Roofing And Restoration,
(Hurricane Ian) v. UPC L.L.C. Juan 6-Oct-2022
Draper, Joseph & Christine (Ian) v. AW Santiago 27-Oct-2022
Tower Hill
Knight, Ena v. Universal WSantos Public Adjustering Daniel 08/09/2023
Stevens, Norman and Stevens, Apex Roofing And Restoration,
Norma v. UPC (FIGA) L.L.C. Daniel 05/06/2022
Apex Roofing And Restoration, Santiago 13-Oct-2022
Williams, Nathaniel and Williams, AnnL.L.C.
Lockhart, Raymonde & Darryl v. First Go Florida Roofing Santiago 1/6/2023
Protective
Ashworth, David and Diane v. Typtap Go Florida Roofing Santiago 12/9/2022
Williams, Nathaniel and Williams, Apex Roofing And Restoration, Santiago 13-Oct-2022
Annie v. State Farm L.L.C.
Cov.D
LOR SENT ESTIMATE eter. NIL SENT NIL EXP STATUS
Y Y Y PENDING LIEN
Y Y Y PENDING LIEN
Y Y N PENDING LIEN
Y Y N PENDING LIEN
Y Y Y 02/22/2023 8-Mar-2023 PENDING LIEN
Y Y Y PENDING LIEN
Y Y Y 10-Feb-2022 20-Feb-2022 PENDING LIEN
N N N PENDING LIEN
Y Y Y 9-Feb-2023 23-Feb-2023 PENDING LIEN
Y Y Y 9-Feb-2023 2/23/2023 PENDING LIEN
Y Y Y PENDING LIEN
Y Y Y PENDING LIEN
Y Y N PENDING LIEN
Y Y N PENDING LIEN
Y Y Y 02/22/2023 8-Mar-2023 PENDING LIEN
Y Y Y PENDING LIEN
Y Y Y 10-Feb-2022 20-Feb-2022 PENDING LIEN
N N N PENDING LIEN
Y Y Y 9-Feb-2023 23-Feb-2023 PENDING LIEN
Y Y Y 9-Feb-2023 2/23/2023 PENDING LIEN
Y Y Y 28-Feb-2023 14-Mar-2023 PENDING LIEN
Y Y N PENDING LIEN
Y N Y PENDING LIEN
Y Y Y 20-Dec-2023 8-Jan-2024 PENDING LIEN
Y Y Y 10-Jan-2023 23-Jan-2023 PENDING LIEN
Y N N PENDING LIEN
Y Y Y 6-Feb-2023 ### PENDING LIEN
Y Y Y 27-Mar-2023 10-Apr-2023 PENDING LIEN
Y N Y PENDING LIEN
NOTES
CANCELLATION REVIEW: NOT Approved to close out. client stated with Apex they did not want any
of our services and her son, an attorney, will sue if we contact her again. HOWEVER, there is an
EBC expense (5/3/2023)
Sent email to CM following up lien email & cancellation as of 3/23/2023
10/27: Received email from Carrier saying Policy was non-renewed on 09/14/2022 // 12/8: EBC
estimate recvd (MB) // CASE REVIEW: NOT COVERED BY POLICY SINCE THE INSUREDS DID NOT
11/13
RENEWPending lien interest. 06/02 Lien interest of $600 sent to IC. CANCELLATION REVIEW:
WITH ASI.
Approve to close out. No email on file, First Service client, no retainer signed, and previously had
convo lien
11/13 withinterest.
a CM confirming theyClient
09/14 FIGA. settled
toldwith ICthat
Seth (MHhe4/18/2023)
wants to cancel with us and with Go
Florida Roofing. We sent a lien interest letter
11/13 lien interest. Letter sent. 10/11 Client requested cancellation. Braden and Paris are on it
11/13 lien interest. Letter sent. 10/11 Client requested cancellation. He did not take a 98k offer
after Mediation. Braden and Paris are on it
Carrier is in receivership. To be closed. Status is cancelled as per the Apex Airtable tracker on
10/26/2022. // Pending Lien Letter
response. // (HOLD LITIGATION) sent email to Paris how to proceed
Pending
NIL filed follow up NIL
// 02/17: withresponse,
the insured if they
carrier want do
invoked proceed ////Called
reinspection. Readyclient - nostill
for Suit, answer,
waitngsent
the NIL
response for IAN // (HOLD LITIGATION) sent email to Paris how to proceed // Called client - no
CANCELLATION
answer, sent VMREVIEW:
// ClientNOT
doesApproved
not wantto toclose out.with
proceed client stated with Apex they did not want any
litgation
of our services and her son, an attorney, will sue if we contact her again. HOWEVER, there is an
EBC expense (5/3/2023)
Sent email to CM following up lien email & cancellation as of 3/23/2023
10/27: Received email from Carrier saying Policy was non-renewed on 09/14/2022 // 12/8: EBC
estimate recvd (MB) // CASE REVIEW: NOT COVERED BY POLICY SINCE THE INSUREDS DID NOT
11/13
RENEWPending lien interest. 06/02 Lien interest of $600 sent to IC. CANCELLATION REVIEW:
WITH ASI.
Approve to close out. No email on file, First Service client, no retainer signed, and previously had
convo withinterest.
11/13 lien a CM confirming theyClient
09/14 FIGA. settled
toldwith ICthat
Seth (MHhe4/18/2023)
wants to cancel with us and with Go
Florida Roofing. We sent a lien interest letter
11/13 lien interest. Letter sent. 10/11 Client requested cancellation. Braden and Paris are on it
11/13 lien interest. Letter sent. 10/11 Client requested cancellation. He did not take a 98k offer
after Mediation. Braden and Paris are on it
Carrier is in receivership. To be closed. Status is cancelled as per the Apex Airtable tracker on
10/26/2022. // Pending Lien Letter
response. // (HOLD LITIGATION) sent email to Paris how to proceed
Pending
NIL filed follow up NIL
// 02/17: withresponse,
the insured if they
carrier want do
invoked proceed ////Called
reinspection. Readyclient - nostill
for Suit, answer,
waitngsent
the NIL
response for IAN // (HOLD LITIGATION) sent email to Paris how to proceed // Called client - no
answer,NIL
03/07: sent VM // Client
Response does- not
received want
Carrier to proceed
stands with
by denial //litgation
5/3: client wants to close claim, Will to
speak to client
12/15: EBC estimate received - MB- UPC CASE 10/10 case settled and close by the client and figa,
we need to get paid for our fees, Dara is handling this case
04/05 Lien interest sent to TH
with an offer for $10k, however client wants more money but no going to litigation, currently
waiting for Paris' instruction, Client does not want to pay the invoices. //OK- do a note in mycase
was resolved
that client and want
doesn’t closeduswith his insurance,
working the file goingthat there isBut
forward. nodon’t
needturn
to pursue
it down.the legal
That way if
process - 02/20 // Cancelation protocol completed
05/02 Paris and Jay approved TOR but Settlement must process 6K presuit check
09/15 Appraisal award for $59k. Jay waived ELS fees and requested payment only for Dave.
04/05 Client requested TOR. We have a lien interest on this claim
05/02 Paris and Jay approved TOR but Settlement must process 6K presuit check
DARA NOTES 10.12.23

CL requeste cancelation, Braden and Paris discussing next steps


CL requeste cancelation, Braden and Paris discussing next steps
LIen letter needs to be sent to the client
Daniel to f/u with CL and wanted to renew policy with USAA. needs to call them to see how they are
doing
Daniel to f/u with CL and wanted to renew policy with USAA. needs to call them to see how they are
doing

CL requeste cancelation, Braden and Paris discussing next steps


CL requeste cancelation, Braden and Paris discussing next steps
LIen letter needs to be sent to the client
Daniel to f/u with CL and wanted to renew policy with USAA. needs to call them to see how they are
doing
Daniel to f/u with CL and wanted to renew policy with USAA. needs to call them to see how they are
doing
cancelation-- need to send drop letters, sent lien interest letters
settled and closed behind our back, did we send a lien letter-- need to send a lien to client

IC wants reinspection and no contact client-- need to send out a contact letter and try to skip trace and
have the referral source
CL unresponsive. reach
Daniel out Kat to send a CL contact letter. Kat to draft. skip trace them to
to email
see if they have an alternative phone

signed LOP and hired another roofer that did the job, cancelation fee needed. Expired NIL and 40k offer CL
was considering and Jay communicated with CL directly; case ready for suit unless client wants 40k; Fl
Roofing askedneed
cancelation-- cancelation feetoisfollow
in writing 20%. Otherwise
up, Juan toready
followfor
up.suit
Please call them and try to smooth it over
and if they are insistent on canceling tell them we need it in writing
sent charing lien letter/liened file-- need separate tab with these cases
sent charing lien letter/liened file-- need separate tab with these cases
Santiago to draft drop lettter; but needs to get the firing in writing
Daniel to draft NIL
atty wants to validate the coverage they paid on the ian claim -- CL is unresponsive, Grabel
wants more info from client
cancelation and CL is unresponsive, asked Kat a contact letter. contact letters that she never responded.
Ahmed to draft contact letter
Santiago to follow up with Dave to make sure he was paid so we can close out the case
needs to be assigned to a lawyer, 40k offer on the case but roof already replaced, needs to pay the 20%
cancelation fee and we settle the case
Santiago send him an email asking for him to fire us in writing
NAME REFERRAL CLAIMS MANAGER AOB SIGNED ESTIMATE DEMAND EXP DEMAND LOR SENT Cov.Deter. NIL SENT NIL EXP SENT TO VALID OR NOTES Dara Notes 11.20.23
LETTER SENT DATE SERVER INVALID AOB No one wrote a drop letter to the client nor did they inform the
A-1 Quality Restoration II LLC d/b/a A-1 Quality Restoration a/a/o together ), otherwise call insureds to find out status of insureds underlying claim to pursue direct rep and add the AOB claim" // PENDING ATTY ADVISE IF WE
Chaya Sara Gurewicz (Re-filed Complaint) v. Citizens Property
A-1 Quality Restoration II LLC Daniel 25-Aug-2021 Y 29-Nov-2021 13-Dec-2021
SHOULD RE-FILE // We AOB client of the dismissal. We can either 1) have CL resign new
$10,000.00 and also theneed
limit to speak
(sub limit)tofor
Manny
mold to see if he wants
$10,000.00 on thisto refile/ //
claim. NewShould we send
LOR was sent -new LOR?
11/17 / Demand
/ Pending CD letter was sentletter
and payment withto
aob and estimate
confirm payment // Daniel
AOB andto have
f/u with
themcarrier.
createDaniel
a newsent updated
estimate and LOR last week
exchange sameand
day
A-1 Quality Restoration II LLC d/b/a A-1 Quality Restoration a/a/o
Garey Gale A-1 Quality Restoration II LLC Daniel 3-Feb-2022 Y 10/10/2023 Sent follow up email - 03/12 // Call scheduled with the adjuster for 04/15 at 2pm // Need to confirm payment with A-1 QR // Email sent to A-1 Quality f/u email requesting and payment letter with payment letter
CARRIER IN v. Johnson & Johnson
RECEIVERSHIP Preferred
-- A-1 Quality Financing,II Inc.
Restoration LLC d/b/a A-1 Restoration
A-1 Quality Restoration II LLC Daniel 2-Nov-2021 Y 1-Mar-2022 15-Mar-2022 AOB DATE IStoDIFFERENT
confirm payment
TO THE ESTIMATE // Email sent to Manny - Confirming payments - 03/12 // Email sent to Manny - Confirming payments - 04/11 // Check Adjuster issued. on vacation until 11.27; Daniel to draft NIL, St Johns FIGA
Quality Restoration a/a/o Susan Finocchio St. Johns Insurance
Company, Inc. KKPT-1 LLC [3460 Depew Ave.] (A-1 Quality) v.
#000001003001 12/07/2021 $9,250.00 case
Gable Holdings A-1 Quality Restoration II LLC Daniel No Retainer Y Y N 1/11 / AOB is valid -11/20 estimate sent and followed up with the carrier to get any offer. - Pending CD // case has already been settled for an 11K payment split into two waiting for adjuster info, claim opened but no coverage
Underwriters at Lloyd's, London Requested checks, one for 9k and one for 2k by the insurance that was represented by an attorney named Schilling & Silvers, PLLC. there is a release in the file determination
Gable Holdings KKPT-1 LLC [4326 Florida 70] (A-1 Quality) v. A-1 Quality Restoration II LLC Daniel No Retainer Y Y N 1/11 / AOB is valid -11/20 estimate sent and followed up with the carrier to get any offer. - Pending CD // case has already been settled for an 11K payment split into two waiting for adjuster info, claim opened but no coverage
Underwriters at Lloyd's, London Requested
ongoing checks, one for 9k and one for 2k by the insurance that was represented by an attorney named Schilling & Silvers, PLLC. there is a release in the file determination
Gable Holdings KKPT-1 LLC [120 S Pasco Ave] (A-1 Quality) v. AOB is valid -11/20 estimate sent and followed up with the carrier to get any offer. - Pending CD - 04/02 // Next step send a Demand Letter // Demand Letter sent waiting for adjuster info, claim opened but no coverage
A-1 Quality Restoration II LLC Daniel No Retainer Y Y N dispute
Scottsdale Insurance Company
between
- 06/04 determination
Clers Response Team, Inc (Reiss,Clemens) v. Peoples Trust Insurance
Company v. Peoples Trust Insurance Company
CLERS RESPONSE TEAM, INC. Daniel Y 03/19 Two invoices for a total $12,104.12. Must send total demand // Demand letter sent on 04/01 // Response to our demand - Standing on Denial need to draft the NIL, dont have the AOB, Juan requested it
CLERS RESPONSE TEAM, INC. Santiago Y Y 06/04 Our firm recevied two disputed checks. One for $5,161.13 and $120. Settlement to process. Total demand invoices are $11,359.03
short pay, sent presuit payment, awaitign to arrive, see if we go for
Clers Response Team, Inc (Wood, Ronald & Nicky) v. Slide Insurance more, if so, draft NIL
CLERS RESPONSE TEAM, INC. Daniel Y Case Assigned to Juan 10/13 (JJ) AOB IS VALID - 11/20 FIGA TEAM needs to open claim and send LOR - NO CD // Still under review // Still not open - 04/11 // Sent claim opened and LOR sent, FIGA case, no coverage determination
Clers Response Team, Inc (Corgan, Peter & Sheryl) v. UPC (FIGA) Demand
Case Letterto
Assigned sent to10/13
Juan the supervisor
(JJ) 11/2004/22 //Settlement
estimate Offer from
sent and followed upFIGA
with-the
$3,500.00 // Email
carrier to sent
get any sent11/20
offer. to JJ how to proceed
estimate with
sent and settlement
followed offerthe carrier to get
up with yet. Need to call FIGA to see who is assigned
Clers Response Team, Inc (Sanders, Tommy) v. Kin Insurance CLERS RESPONSE TEAM, INC. Daniel Y any offer. - NO CD // I called Kin and they said that they do not recognize the AOB, that it is invalid. // Demand letter sent to the carrier - no response yet // Follow
no coverage determination, next step would be NIL but we will try
Case Assigned
up email sent -to Juan 10/13 (JJ) AOB DATE IS DIFFERENT TO THE ESTIMATE DATE - 11/20 estimate sent and followed up with the carrier to get any offer. - NO CD //
06/04 to get an offer from the adjuster
Clers Response Team, Inc (Kraft, Eric) v. Tower Hill Insurance CLERS RESPONSE TEAM, INC. Daniel THE ADJUSTER IS OFFERING $3,391.16. TO SETTLE THE CLAIM // Payment of $2835 on 12/24 confirmed just for O&P and labor minimums // Mitigation invoices are
AOB likely invalid, no coverage determination, next step would be
pending - need to follow up // Requested mitigation invoices to Clers NIL but
says we will
insured try tothe
signed getrelease
an offer
infrom
May the
2023adjuster
and we got it in Oct
Clers Response Team, Inc (Cook, John) v. Heritage Insurance
Company
CLERS RESPONSE TEAM, INC. Santiago Y N 03/19 As per the Carrier insured pursued this claim and got paid // There is a released signed but carrier will refuse to provide a copy 2023. Adjustesr refused to sign release. Juan to send email to
Clers with
short the abovesent
pay estimate information for them
to the carrier to contact
and need thethe
to draft Insured
NIL for
CLERS RESPONSE TEAM, INC. Santiago Y 06/04 F/u on total demand of $6,396.53 emailed to the DA as settlement offer
Clers Response Team, Inc (Aviles, Denice) v. Chubb Insurance Called the adjuster, he was not available - sent VM - 11/20 / Estimate sent and followed up with the carrier to get any offer - 11/21 //No offer yet, sent email to the this case
CLERS RESPONSE TEAM, INC. Daniel 18-Jan-2023 Y Y adjuster // The insured signed a release with her PA, VETERAN CLAIM ADJUSTERS INC - already requested a copy ofe the release / We need to confirm the amount request coverage determination from adjuster
Clers Response Team, Inc (Huff, Linda) v. Slide Insurance FIGA UPC Claimcopy
- Requested Irish to//send LOR -received
11/20 / AOB DATE IS DIFFERENT TO THE ESTIMATE
and Requested of the release. Release // Email sent to Clers to confirm payment / DATE
05/11////LOR sentup
Follow onemail
11/20//
sentNo offer yet, sent email to the
- 06/04 need FIGA adjuster assigned, will work it even though AOb may be
CLERS RESPONSE TEAM, INC. Daniel 10-Jan-2023 Y adjuster // This claim has already been resolved with an executed release on 11/02/2023 for $100k // Email sent to Clers to confirm payment - 04/11 // follow up
sent / LOR sent to the carrier -11/20 / Received denial letter on 11/30 // Received denial letter on 12/11 // Demand Letter sent - 04/01 / No response yet // invalid
Clers Response Team, Inc (Choyke,Tyler) v. UPC (FIGA) Valid
emailAOB waiting for adjuster info, claim opened but no coverage
Clers Response Team, Inc (Blair, David) v. AAA Insurance CLERS RESPONSE TEAM, INC. Daniel 18-Jan-2023 Y Y Follow up email sent - 04/22 // Email sent to Clers to confirm settlement offer - 05/15 // Clers accepted offer of $2,974.68, waitig for JJ's instruction how to
proceed, sinceinwe determination
invalid // UPC made a payment of 15K on 01/23 // Update from
Case created MCneed to Claim
- FIGA confirm if there is aIrish
/ Requested retainer signed
to open fromFIGA
file with Clers- 11/20 // Demand Letter sent - 04/01 //No offer yet, sent email to the adjuster //
Clers Response Team, Inc (James, Thomas) v. UPC (FIGA) CLERS RESPONSE TEAM, INC. Daniel 10-Feb-2023 Y Y
Confirmation from Settlements - They received the check - 05/15 // Clers stated that the settled the case on their own Clers: That I do not know, but we did receive an offer from them
Clers Response Team, Inc (Duckett, Bill) v. Security First Insurance Valid AOB - LOR sent to the carrier - 10/18 // Called the carrier and they provided me the correct email, resend LOR- 11/20 //No offer yet, sent email to the last week
waiting forfor $2500 info,
adjuster and responded
claim openedwithbut
ournoown offer of 3350 to
coverage
CLERS RESPONSE TEAM, INC. Daniel 10-Feb-2023 Y Y
Company D/B/A Security First Florida adjuster // Received request from Clers to close the file // // Claim was settled on April 3, 2023 by a different lawfirm determination
Clers Response Team, Inc (Bickle, Talya) v. UPC (FIGA) CLERS RESPONSE TEAM, INC. Santiago N N 03/19 No adjuster assigned 02/23 FIGA claim opened
FIGA case, requested FIGA team to open. Santiago to get adjuster
assigned and get offer
CLERS RESPONSE TEAM, INC. Santiago Y Y 06/04 Settled for 8,5k. Check processed and sent to us
Amended LOR with corrected claim number, get FIGA adjuster info
Clers Response Team, Inc (Steinmiller, Janet) v. Allstate again bc didnt save
Clers Response Team, Inc (Gupta, Daena) v. American IntegritCLERS RESPONSE TEAM, INC. Santiago Y N 06/04 f/u on total demand of $4,090.61 sent to IC. No adjuster assigned. Send invoice and request payment -- making an initial demand
04/15 Insured pursuing this claim with different law firm in litigation. I sent email to DA instructing we must be included on any settlement check as there's an
Clers Response Team, Inc (Turner, Cara) v. Kin Insurance CLERS RESPONSE TEAM, INC. Santiago Y N
outstanding invoice from our client Santiago needs to get desk adjuster info, they dont have it yet

Clers Response Team, Inc (Williams, Richard) v. Edison Insurance


CLERS RESPONSE TEAM, INC. Santiago Y N 11/14 IC said AOB is not valid and refused to talk to us. 7k tarp invoice Send invoice and request payment -- making an initial demand
Safe Pack (Cara Turner) v. Kin SafePack Santiago Y N 04/15 Insured pursuing this claim with different law firm in litigation. I sent email to DA instructing we must be included on any settlement check as there's an AOB likely invalid, no coverage determination, next step would be
outstanding invoice from
Spoke with adjuster, our client
we shared our contact information, he will be sending us the CD and payment letter - 11/20 // Recieved payment letter, a payment of $14,849 NIL
theybut wethe
paid willclient
try todirectly
get an when
offer from
they the
hadadjuster
a valid LOR. need to go
Safe Pack (a/a/o Ginnie Sheppard) v. American Integrity SafePack Daniel 5-Apr-2023 Y Y was issured to SafePack on 09/12 / Our estimate is for 17,920 // Next validate with SafePAck if they recieved that payment // Payment fo 14k was made directly to the carrier and ask 1) if they had an LOr on file why the check went
the client // Confirmation - They received the payment Need
to theproof,
client Santiago
directly andis going to request
2) if the shecashed
cehck was highlight the policy to
Safe Pack (Karpinski, Katherine) v. Slide SafePack Santiago 24-Feb-2023 Y Y Y 12/27 We received undisputed checks for $3,7k. Total demand is 22k. DA requested copy of the AOB contract refered, award letter for proof of what was paid on teh claim and
to whom
Safe Pack (a/a/o Katz, Ronald) v. UPC (FIGA) - Hurricane Ian SafePack Santiago Y Y 02/07 Settled by Justin for 55,000 case stayed until March 2023
SafePack (Morris, Bill) v. American Integrity SafePack Santiago Y 11/21 DA said mold policy limits are exhausted. We have an invoice of contents services for $12,066.95 AOB likely invalid, no coverage determination, next step would be
NIL but we will try to get an offer from the adjuster
Safe Pack LLC (Anderman, Arthur) v. Universal Property
SafePack Santiago Y Y 03/21 40k offer received. Justin on it need to send it to Paris to assign an attorney
SafePack (Malone, Edward) v. Frontline SafePack Santiago Y 06/04 total demand resent to IC
SafePack (a/o/o Frederick, Tomas & Mirna) v. Heritage - Hurricane SafePack Santiago Y Y N 06/04 Followed up via email with IC. Adjuster is unresponsive. I called on 11/03 and they said they can't provide info since claim is in litigation. I emailed them Case is in lit and they cannot answer their request -- Santiago to
Ian requesting updated point of contact. We had an offer for 11,3k that MB worked on before he left. Estimate is 15k. MG reassigned request
stand oncase number
denial. and
Do we county
draft an NIL? Ready for valid AOB anlaysis
SafePack (Bennet, Rachel & Linda) v. Citizens - Hurricane Ian SafePack Santiago Y Y 06/04 DA said Coverage A is exhausted, I replied saying these invoices are Coverage C to see if we send an NIL; they paid the Insured and not the AOB
company
Short payl. Do we draft an NIL? Ready for valid AOB anlaysis to see
SafePack (Puls, Ronald) v. UPC (FIGA) SafePack Santiago 05/30 40k payment received as an error on FIGA's end. FIGA did not respond to our requests to ammend it
if we send an NIL; they paid the Insured and not the AOB company
SafePack (Kalafut, Patricia) v. AAA SafePack Santiago INVALID 04/19 SafePack was paid with appraisal check. We did not get involved
INVALID AOB
SafePack (Lenhart, Sally) v. Edison SafePack Daniel Y INVALID MISSING ITEMIZED ESTIMATE LOR sent to the carrier - 03/14 - Received policy - 03/21
INVALID
MISSINGAOB PROVE OF SENDING CLIENT AND CARRIER NOTICE OF AOB - Demand Letter Sent - 04/02 // No response yet // Follow up email sent
SafePack (Beaudin,Kathleen) v. Citizens SafePack Daniel Y INVALID MISSING ITEMIZED ESTIMATE LOR sent to the carrier - 03/14
INVALID AOB
MISSING PROVE OF SENDING CLIENT AND CARRIER NOTICE OF AOB - Demand Letter Sent - 04/02 // No response yet // Follow up email sent
SafePack (Reiss, Clemens) v. Peoples Trust SafePack Santiago INVALID MISSING ITEMIZED ESTIMATE
INVALID
MISSINGAOB PROVE OF SENDING CLIENT AND CARRIER NOTICE OF AOB
SafePack (Harrison,Julie) v. American Integrity SafePack Santiago INVALID MISSING ITEMIZED ESTIMATE
MISSING ITEMIZED
MISSING PROVE OFESTIMATE
SENDING CLIENT AND CARRIER NOTICE OF AOB Received Policy - 03/21 // Carrier requested revised estimate,
SafePack (Wyant,Lisa) v. Florida Peninsula SafePack Daniel Y INVALID MISSINGAOB
INVALID PROVE OF SENDING CLIENT AND CARRIER NOTICE OF AOB - Demand Letter Sent - 04/02 // Email from the carrier - Standing on Denial -04/05 / Received deadline to submit the request docs is 04/01
SafePack (Cajina, Gema) v. Slide SafePack Santiago INVALID MISSING ITEMIZED ESTIMATE
INVALID AOB
MISSING PROVE OF SENDING CLIENT AND CARRIER NOTICE OF AOB
SafePack (Steinmiller, Janet) v. Allstate SafePack Daniel Y INVALID MISSING ITEMIZED ESTIMATE
05/09 Settled for 8,5k. Waiting for client to sign the release // Response from the carrier - they ara making an offer of 2,500
Safepack (Susan Burgress) v. People's Trust SafePack JJ PENDING This case has no docs in MC // Last note are that this case was being worked by Matt Berman
Sent follow up email to the carrier to request CD - 11/19 // I called American integirty, to request adjuster information, and the assigned adjuster is no longer Request to assign an adjuster, need to f/u with carrier again to get
DriAir Restoration (a/a/o Comrie, Ronald & Crenshaw, Lollie) v.
DRI AIR Daniel 16-Oct-2022 Y Y N active, so today they sent the request for reassignment to a new adjuster. - 11/20 // Sent follow up email - 03/12 // Demand Letter sent - 04/12 // Sandy confirmed
American Integrity - Hurricane Ian
that he has everything he needs from us, and that around Thursday or Friday she will come to us with an offer. - 04/16 // Received denial letter - 05/02 new adjuster
DriAir Restoration (a/a/o Barnard, Andrew) v. Tower Hill - Hurricane DRI AIR Santiago Y 09/25/2023 06/04 followed up with prior law firm and requested confirmation that they are no longer handling the case.
reached out to adj and need withdraw letter from prior atty. can
Ian call and see if they are repping. Santiago to call
AOB IS VALID 11/17 estimate sent to heritage and followed up with the carrier to get any offer - CD DENAIL - Need to draft NIL // FOLLOW UP WITH THE CARRIER
DriAir Restoration (a/a/o Bill, Chris) v. Heritage - Hurricane Ian DRI AIR Daniel 19-Oct-2022 Y Y
TO GET AN OFFER (ESTIMATE SENT) - 04/11 // Need to send demand letter // Need to confirm with Seth // Demand Letter sent coverage determination denial, Juan to draft the NILs
DriAir Restoration (a/a/o Nadoroski, Daniel) v. Florida Peninsula - DRI AIR Daniel 10-Jul-2023 Y Y Waiting from adjuster to provide CD, last follow up was on 10/09 / estimate sent and followed up with the carrier to get any offer - 11/20 need coverage determination but constructive denial, need to prep
Hurricane Ian Ajduster was not available - Received CD underpaid- 01/15 // Need to send Demand Letter // Demand Letter sent - 04/22 // Follow up sent NIL
Handy Dany LLC a/a/o Fritz Compere v. Assurant Handy Dany LLC Santiago 19-Jan-2022 Y 26-Sep-2022 10-Oct-2022 11/15/2023
04/11 Lien interest invoice sent to insurance company, as insured is pursuing claim directly with different lawfirm. Attorney said AOB is not valid because cost per Santiago to f/u with adjuster, they said this claim is already in
unit (estimate)
AOB is dated after
IS VALID10/10/2022 aob's
- LOR SENTsignature. The invoice
- 11/21 estimate sentisand
dated 1 day before
followed up withsignature andtoestimate
the carrier 1 day- after.
get any offer Adjuster said that handy dany signed a relaease for litigation.
Juan Request
to login the case
to Whisler number
mycase to see 1) if we have a retainer 2) if
Handy Dany LLC a/a/o Joseph Bronstein and Shirley Bronstein v. ICAT Handy Dany LLC Daniel 24-May-2022 Y Y $6,431.45 on 08/02/2022 // Send email to Daniel Rosenberg to conifirm payment - 03/28 / Need to contact back the carrier and request to reissue the check - we have a general release and 3) if we have a settlement check. if
Handy Dany LLC a/a/o Dina Bronstein v. Universal Property & 04/09DATE
AOB // Email sent to Handy
IS DIFFERENT Dany
TO THE to confirm
ESTIMATE payment
DATE - 05/30
/ Pending PW to review -11/20 LOR SENT // Waiting for CD // Requested settlement offer to the carrier - 04/10 // not we approach the clinet and ask for the general release
Casualty Insurance Company Handy Dany LLC Daniel 27-Jan-2022 Y 23-Sep-2022 7-Oct-2022 Demand Letter sent to the carrier - 05/30
Handy Dany LLC a/a/o Marie Faustin v. Universal Property & AOB IS VALID 10/11 LOR sent - 11/17 estimate sent and followed up with the carrier to get any offer - No CD // Need to send Demand Letter // Demand letter sent -
Casualty Insurance Company Handy Dany LLC Daniel 1-Feb-2022 Y 8-Sep-2022 22-Sep-2022 Y 05/30
Now Restoration (Santos, Anibelka) v. American Integrity Now Restoration Daniel 13-Oct-2022 Y N/A N/A Y PW APPROVED TO CLOSE. - 2 claims settled together? Giancarlo to respond
Now Restoration Daniel
the AOB is create a valid AOB so there is nothing more we can do for them. waiting for adjuster info, claim opened but no coverage
Now Restoration (Pai, Thomas) v. Universal invalid, he determination; AOB is invalid
CARRIER IN RECEIVERSHIP -- Projekt Property Restoration, Inc. a/a/o
Projekt Property Restoration, Inc. Daniel 12-Nov-2021 Y CovDet and Policy not on file. CARRIER IN RECEIVERSHIP. // Claim was settled by Joey for $9.644 and check was sent to the client on 11/06
Case settled, call client to see where the check is and if they
Jasmine Mitchell (Claim WEFL22010014) v. Weston (FIGA) CovDet and Policy not on file. LOR sent 8/11/2022, no response. // 9/16/2022 - AS PER ATTY JOE: Tried to reach the adjuster to obtain information about the endorsed it and sent it back
Projekt Property Restoration, Inc. a/a/o Joann Kitchen v. American Projekt Property Restoration, Inc. Daniel 25-May-2022 Y coverage decision, but was unsuccessful. Left a message to be called back. - AOD DATE IS DIFFERENT TO THE ESTIMATE DATE - no CD // Next step: send a demand
AOB likely invalid, no coverage determination, next step would be
Security Insurance Company
leter // Demand NIL but we will try to get an offer from the adjuster
Projekt Property Restoration, Inc. a/a/o Lavern Williams v. State Projekt Property Restoration, Inc. Daniel 17-Jun-2022 Y 10/03/2022 - LORletter
sentsent - 04/12
to carrier // Response
- 11/20 received
estimate - standing
sent and followedonupdenial
with the carrier to get any offer. - AOB DATE IS DIFFERENT TO THE ESTIMATE DATE - CD AOB likely invalid, coverage determination was a denial, need to
Farm Florida Insurance Company denail // Need to send demand letter // Demand Letter sent - 04/22 // Follow up email sent try to
Full get offer
tender or NIL
for 10k for mold, mold estimate for 14k. waiting on
WLF $2,215.00
Red's Restoration LLC a/a/o Deborah Porter v. Citizens Red's Restoration LLC Daniel 23-Nov-2021 Y 28-Jun-2022 12-Jul-2022
**check received by Red's Restoration $7,785.00 check reissued from citizens. will not be waiting on release as it is
a full tender.
Santiago to f/u with adjuster, they said this claim is already in
Red's Restoration LLC a/a/o Fritz Compere v. Assurant Red's Restoration LLC Santiago 3-Mar-2022 Y 26-Sep-2022 10-Oct-2022 11/15/2023 01/10 OC said AOB is not valid because cost per unit (estimate) is dated after aob's signature
Requested estimate and invoices to Red's Restoration (it looks like the invoice was mentioned in an email sent to Grey, but I do not have access to that original litigation. Request the case number
Red's Restoration (a/a/o Horne, Jassette) v. Citizens Red's Restoration LLC Daniel email since it was only sent to Grey Diaz.) - 11/20 / invoices received - 03/10 // Next setp need to send Demand letter // Demand letter sent - 04/12 // Follow email
need estimate and invoices. was originaly sent to Grey Diaz, we
sent - -05/30 need those docs to move forward. Daniel will need to call
Roofing & Reconstruction Contractors of America, L.L.C. a/a/o Daniel Roofing & Reconstruction Contractors Santiago 12-Nov-2021 Y 11/17 Claim docs need to be organized. His son, Daniel is taking over the property and the claim. Grey Diaz confirming with RRCA that insured has taken possession Ahmed to organize the file so we may review; make it high
Bolan v. &
Roofing State Farm FloridaContractors
Reconstruction Insurance Company
of America, L.L.C. a/a/o Of America, L.L.C. of the property
11/17 Claim docsand if a to
need willbeisorganized.
available. CovDet not on file, Policy on file. Carrier's response to NIL: none. 10/10/2022 - AS PER ATTY DRAKE: AOB is probably not priority-- confused with Appleton
Monique and Leonard Appleton v. People's Trust Insurance
Roofing & Reconstruction Contractors Santiago 13-Feb-2022 Y 6-Jun-2022 20-Jun-2022 valid since estimate dated a few days after AOB signing and not signed by HO. Also have the issue with them electing their own repair. Need more documentation
Ahmed to organize the file so we may review; make it high
Company
Of America, L.L.C.
on the request for PTIC inspection and assessment. And HO position on how they want to move forward. priority-- confised with Bolan
MOLD ADVISOR, LLC (RICHARD, JEAN) (MOLD) VS ST JOHNS Daniel
INSURANCE COMPANY, INC Mold Advisor AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 04/11 // Follow up email sent to FIGA
MOLD ADVISOR, LLC A/A/O EICHLER, SANDRA (MOLD) VS ST JOHNS Daniel
INSURANCE COMPANY, INC Mold Advisor AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 03/06 // AOB - Email to adjuster requesting payment of invoice - 04/11 // Follow up email sent to FIGA Adjuster
MOLD ADVISOR, LLC A/A/O LIBBY, PHILIP & CARON (MOLD
Mold Advisor Daniel AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 04/29 // Sent invoices to FIGA
ASSESSMENT) VS ST JOHNS INSURANCE COMPANY, INC
SEACOAST CONSULTING, LLC A/A/O LEGON AMORES, JUSTO AND Daniel
GLADYS (AC LEAK) VS CAPITOL PREFERRED INSURANCE COMPANY Seacoast Consulting, LLC AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 03/06// Claim settled - Payment Confirmation - $3,363.73 dated on 1/19/2021
AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 04/29 // Settlement Offer from FIGA for 10k - 04/29
DRY HI-TEC AAO CHAVEZ, YERANDY (TARP) V UNITED PROPERTY & Dry Hi-Tec
CASUALTY INSURANCE COMPANY
Daniel 10k Offer
BIOHOME RESTORATIONS CORP. A/A/O ANG, TERESA V. UNITED Biohome Restorations Corp Daniel "AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 03/06 // however the insured signed and executed a release // Next step need to
PROPERTY & CASUALTY INSURANCE COMPANY confirm the payment // Payment received from UPC for $10k // Email sent to Biohome Restorations to confirm payment - 04/29 // follow up email sent to Biohome
DRY HI-TEC A/A/O SOKOLOV, STANISLAV (MOLD ASSESSMENT) VS
Dry Hi-Tec Daniel AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 04/11 // Call scheduled with the adjuster for 04/19 at 3pm // No answer - 06/04
UNITEDADVISOR
MOLD PROPERTYLLC&A/A/O
CASUALTY INSURANCE
SOKOLOV, COMPANY
STANISLAV (MOLD
ASSESSMENT) VS UNITED PROPERTY & CASUALTY INSURANCE Mold Advisor Daniel AOB assigned to Daniel 02/29 (JJ) / Requested FIGA adjuster a settlement offer - 04/11 // Call scheduled with the adjuster for 04/19 at 3pm // No answer - 06/04
TARP & RESTORATION GEEKS CORP A/A/O MENDEZ, JOMARY
COMPANY
(KITCHEN) VS AVATAR PROPERTY & CASUALTY INSURANCE Tarp & Restoration Geeks Corp Santiago 03/14 Client settled directly with FIGA for $2,5k
COMPANY
MOLD DETAILS CORPORATION A/A/O POU, MARTHA (MOLD) VS Mold Details Corporation Santiago 03/11 Closed by Dara. There is no DOL information. Referral does not have it either
AVATAR PROPERTY
BIOHOME & CASUALTY
RESTORATIONS INSURANCE
CORP A/A/O CALIXTOCOMPANY
RODRIGUEZ
(KITCHEN) VS AVATAR PROPERTY & CASUALTY INSURANCE Biohome Restorations Corp Santiago 06/04 5,5k release sent to Jose to be signed by the client
COMPANY
DRY HI-TEC AAO CHAVEZ, YERANDY (WATER MITIGATION) V UNITED Dry Hi-Tec Santiago 06/04 10k offer received. I informed Paris
PROPERTY & CASUALTY INSURANCE COMPANY
BIOHOME RESTORATIONS CORP. A/A/O ANG, TERESA V. UNITED
Biohome Restorations Corp Santiago AOB assigned to Santiago 02/29 (JJ)
PROPERTY & CASUALTY INSURANCE COMPANY
305 Mold LLC ((Mcfarlane, Garrett & Kelly Dantas) v. Slide 305 Mold LLC Santiago AOB assigned to Santiago 03/05 (JJ)
Restor Force LLC Santiago Case assigend to Santiago - Please look over it
Restor Force LLC (Roman, Carmen) v. FIGA (UPC)
Now Restoration (Miller, Veronica) v. Safe Point Now Restoration Santiago 15-Apr-2021 Y N/A N/A Y Merged AOB IS VALID DOL 11/11/2020 / Pending PW to review - 10/11 LOR SENT 11/17 estimate sent and followed up with the carrier to get any offer - cd denail
REFERRAL CLAIM MANAGER
Morales, Ruel v. State Farm Apex Roofing And Restoration, Daniel
L.L.C.
Rodriguez, Angela v. Citizens Universal Claims Adjuster Daniel
Apex Roofing And Restoration,
Reynolds, Ronald and Reynolds, Jane v. Wilshire L.L.C. Santiago
Tudor, Mark v. ASI Integrity Restoration JJ Rosas
Gorman, Richard v. Castle Key Sparrowood Santiago
Emerson, Paul Sparrowood Santiago
Makowski, Sharon Sparrowood Santiago
Sparrowood Of Lee Condominium Association Inc c/o Whisler Law Firm Santiago
My Town Communities (7406055483)
Sparrowood Of Lee Condominium Association Inc c/o
My Town Communities (7406055487) Whisler Law Firm Santiago
Sparrowood Of Lee Condominium Association Inc c/o Whisler Law Firm Santiago
My Town Communities
Sparrowood (7406055491)
Of Lee Condominium Association Inc c/o
My Town Communities (AMC-28425-08) v. American Whisler Law Firm Santiago
Coastal
Duffy, Diane v. Allstate Insurance Company Integrity Restoration Daniel
Beach Villas LLC (Non Hurricane) v. Lexington Morgan & Morgan / Litify Daniel
Kotler, Jonathan and Kotler, Jackline v. Citizens United Damage Adjusters LLC Daniel
Gentile, Claudina v. Universal WSantos Public Adjustering Santiago
Morrissey, Tina v. UPC (FIGA) First Service CGC, Inc. Daniel
Vitalus, Celiamise v. American Traditions Century PA Daniel
Scarlato, Giuseppe and Scarlato, Maria v. UPC f/k/a
Family Security (FIGA) First Service CGC, Inc. Daniel
Muzio, John v. UPC Apex Roofing And Restoration,
L.L.C. Santiago
Viveiros, Sandra, Slack Jr, Elmer and Lisa, Mary v. Apex Roofing And Restoration,
Citizens, DOL 7.20.21, non Ian claim L.L.C. Santiago
Apex Roofing And Restoration,
Raul Guilloty / Nickel, Andrea v. State Farm L.L.C. Santiago
Raul Guilloty / Nickel, Andrea (Hurricane Ian) v. State Apex Roofing And Restoration, Santiago
Farm L.L.C.
Blajain, Marilena & Gregory (Integrity Restoration) v.
Olympus Insurance Integrity Restoration Santiago
Montecer, Cheryl v. UPC (FIGA) Noble PA Santiago
Tucker, Troy & Linda v. UPC (FIGA) Noble PA Santiago
Apex Roofing And Restoration,
Fox, Michael v. Family Security (FIGA) L.L.C. Daniel
Hawkins, Mose & Lesia AW Daniel
Grooms, Robert & Rosemary v. Slide AW Daniel
Mejia, Teodoro v. American Security PICC Daniel
Mejia, Teodoro (Broken Pipe Bathroom(Hall) v. PICC Daniel
American Security
Jeppesen, Robert and Jeppesen, Frances (MOLD Whisler Law Firm Santiago
CLAIM) v. UPC (FIGA)
Prince, Kasha v. Farmers Advanced Restoration & Removal Santiago
Prince, Kasha - Master Bedroom v. Farmers v. Advanced Restoration & Removal Santiago
Farmers
Bio, Roseanna & Audino, Adriana v. Citizens Full House Santiago
Toussaint, James v. Assurant Full House Santiago
Toussaint, James (AW) v. Monarch AW Santiago
Leger, Cindy & Patricia v. Heritage AW Santiago
Orchard, Robert & Robin (Noble PA) v. FIGA (UPC) Noble PA Santiago
Sheldon, David Integrity Restoration Daniel
Parnell, Patricia (Christin,Branch) v. Fl. Family
Insurance Integrity Restoration Santiago
Prior, Carole Integrity Restoration Santiago
Greenblatt, Jared & Andrea Full House Santiago
Kleck, Lynn Integrity Restoration Santiago
Proctor, Samantha Integrity Restoration Daniel
Integrity Restoration Daniel
Allen, Susan (Integrity Restoration) v. Universal
Spratling, Rufus Integrity Restoration Santiago
Casper, Mark Integrity Restoration Daniel
Munsell, Carol Integrity Restoration Daniel
Joyce Spratt Adjuster Group LLC Santiago
SIGNED CONTRACT LOR SENT ESTIMATE Cov.Deter. NIL SENT NIL EXP STATUS
20-Jun-2022 Y Y Y 14-Sep-2022 28-Sep-2022 Appraisal
09/21/2023 Y Y Y 6-Nov-2023 21-Nov-2023 Appraisal
6/8/2022 - RR //
6/13/2022 - JR Y Y Y Appraisal
05/27/2022 Y Y Y 18-Jul-2022 1-Aug-2022 Appraisal
11/29/2022 Y N Y
11/29/2022 Y Y N
12/15/22 Y N Y
12-Oct-2022 Y N N
12-Oct-2022 Y N N
12-Oct-2022 Y N N
10/11/2022 Y N N
FOR
09/06/2023 Y Y Y CANCELLATION
6-May-2022 Y Y N 14-Jun-2023 28-Jun-2023 FOR
CANCELLATION
3-Mar-2022 Y Y Y 23-Jan-2024 7-Feb-2024 FOR
CANCELLATION
FOR
08/04/2023 Y Y N 22-Apr-2024 7-May-2024 CANCELLATION
6-Oct-2022 Y Y Y 20-Jan-2023 6-Feb-2023 Merged
4/12/2021 Y Y Y 9-Jan-2023 24-Jan-2023 Merged
3-Oct-2022 Y Y Y 5-Apr-2024 22-Apr-2024 Merged
25-Mar-2022 Y Y Y 3-Jun-2024 18-Jun-2024 Merged
6/10/2022 - ML,
6/12/2022 - ES , Y Y Y 25-Jul-2022 8-Aug-2022 Merged
8/23/2022 - SV
2-Oct-2022 Y Y Y 29-Dec-2022 12-Jan-2023 Merged

12-21-2022 Y Y Y 10-Jun-2024 24-Jun-2024 Merged


17-Feb-2021 Merged
09/28/2023 Y Y Y 17-May-2024 5-Jun-2024 Merged
01/05/2024 Y Y Y 18-Apr-2024 6-May-2024 Merged
6-Oct-2022 Y Y Y 31-May-2024 11-Jun-2024 Merged
11/28/2022 Y Y Y 4-Jun-2024 19-Jun-2024 Merged
12/13/2023 Y N Y
05/21/2023 Y Y Y 12-Jul-2023 27-Jul-2023
June 11, 2023 Y Y Y 12-Jul-2023 27-Jul-2023
21-Jun-2022 Y Y Y 4-Jun-2024 19-Jun-2024
11/21/2023 Y N Y
11/27/2023 Y N Y

01/29/2024 Y Y N
03/14/2024 Y N Y
02/21/2024 Y Y Y
03/19/2024 Y Y Y
11/01/2023 Y Y Y
03/20/2024 Y N Y
11/30/2023 Y Y N
04/03/2024 Y Y Y
06/04/2024 N N N
07/12/2023 Y Y Y
Y Y
06/04/2024 Y N N
27/04/2024 Y Y Y
11/04/2024 Y Y Y
NOTES
the roof, this has been requested by Dave -10/16//Pictures were sent to Dave -
11/03 // Still waiting for umpire panel date / Last follow up on 12/13 / Sent update
status email
Umpire PaneltoConfirmed
the insuredfor- 01/29
06/05 //
at Appraisal
1PM EST /Award received
Received from Dave
confirmation - 04/10
from Dave //
-
05/30 Apex
10/30 // Called client
hasn't for friendly
talked reminder
to the client since -March
06/04 2022 07/20 Paris instructed to
wait until carrier communicates regarding appraisal. Clients are not interested in
moving forward
APPRAISAL INVOKED -Pending continuance as per PW
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
Justin is handling all Sparrowood claims without intake's assistance needed
the client has to send us in writing that he is not firing in order to proceed with the
cancellation - 01/11
Review from Paris) // Assigened to Justin to complete pre-suit policy conditions and
get into
paid suit, wants
// UDA // justin
toconsidering turndown
seek recoverable - 03/25 // IfNIL
depreciation// thewas
client
fileddoes
andnot sharea
receved
denial as NIL Response// Client does not want to go to litigation // Spoke with UDA
adjuster and he
Client doesn’t requested
want to close
to pursue. Needthe
tofile, since
close. theto
Santi client has one
call her beenmore
unresponsive
time to
make sure she doesn’t want to pursue.06/06
06/06 has
Client -FIGA invoked
another DFSinmediation.
claim appraisal.FIGA must
Client schedule
hasn’t mediation
sent back by July 21
the settlement
statement on the appraisal case. We’re waiting to conclude the appraisal on the
other claim
Insured before
is ready we move
to go. But heforward
has an with thiswho
ex-wife claim.
is a06/06
policyholder. Maybe we just
file for the husband for now. 06/06
NIL filed 2 days ago. Client happy with progress 06/06
02/21 IC paid for the roof on other claim (Ian). Paris said we will send turndown for
06/06
this oneThere
onceisIananmoney
Ian claim and non-Ian
is disbursed claim.
- not Guilloty
disbursed yetpassed away. His wife
as of 06/05
Andrea is having a tough time getting the PR of the Estate docs. Older loss on hold
until she gets those docs. But wife may be an Insured under the Ian claim so we may
be able to proceed with that one. Santi drafted NIL. Santi will get copy of the policy
for
06/05theNIL
Iandraft
claim.sent to Paris
Case was merged sent to Paris for approval and never filed // Signed contract
Justin relayed 60k offer to client. FIGA requested a re-inspection. Santi to work on sch
Joey about to settle pre-suit for 45k. 06/06
06/06 We just did NIL. FIGA requested inspection. Need to complete inspection by
June 18
06/06 Just filed NIL. Waiting for response.
Full House working on estimate. Once completed, we will do the NIL 06/06
Insured does not want to file suit. He wants to settle pre-suit. Giancarlo working on
pre-suit settlement for both claims. 06/06
Insured does not want to file suit. He wants to settle pre-suit. Giancarlo working on
pre-suit settlement for both claims. 06/06
NIL served 2 days ago. Waiting for response.06/06
06/06 Estimate requested from FH
06/06 Estimate requested from FH
06/05 Retainer unsigned after 4 follow ups. I informed FH
Full House referral. 8 different claims, total mess. But Santi said the Assurant case is
OKnot.
or to move forward.
Monarch 06/06it is with FIGA. FIGA is saying it is with Monarch. Claim
is saying
number missing. Santi to hunt down the claim number (call John to see if he has it)
and then do NILs against both Monarch and FIGA. And if each one blames the other,
06/06 NIL draft sent to Paris
Santi sent NIL draft to Dara. Dara in process of reviewing. 06/06
Integrity referral. Dan sent NIL draft for Paris to review 06/06
ntegrity referral. We don’t have an estimate. Client not using Integrity. Santi trying
to see if client has an estimate from new contractor but client is unresponsive. Santi
will keep trying to get a hold of the client 06/06
Integrity referral. Santi working on drafting constructive denial NIL. 06/06
06/07 NIL draft sent to Paris
Signed contract yesterday. Santi working on collecting file from Integrity. 06/06
Integrity referred client with signed contract. Dan spoke to client yesterday.
Working on collecting file from Integrity. 06/06
Client has not signed contract we have not been in contact. Dan to call Dakota and
let her know we need to be in contact with the Insured. 06/06
Signed yesterday. Santi collecting file.06/06
We have signed retainer, complete file but client is non-responsive. Dan wants to
speak with client first before completing NIL to verify prior payments, etc. 06/06
Signed retainer. Don’t have denial letter but client said claim was denied. Just
received invoices. Dan preparing NIL 06/06 // NIL Draft sent to Paris - 06/07
06/07 Client still deciding. Will follow up in a week or so
DARA NOTES 10.12.23 DARA NOTES 11.13.23
Still negotiating with OA with no further update, Daniel to reach to
further update, Daniel to reach to Dave to ask when this is going to umpire; Daniel to follow up with Dave
Dave to ask when this is going to who claim,
was out that week;
new apprasial lastDaniel
week, to follow up
apprasial letter sent to client with
dave's info and sent dave the file. Waiting on dave to pick up the claim
stated they didnt want to move Wait on carrier communication per paris, CL does not want to move
forward with claim; if they dont know fowrard -- need to be fired in writing

Sparrowood condo claims, need Sparrowood condo claims, need update from Justin
update from Justin
Sparrowood condo claims, need
update from Justin Sparrowood condo claims, need update from Justin
Sparrowood condo claims, need Sparrowood condo claims, need update from Justin
update from Justin
Sparrowood condo claims, need Sparrowood condo claims, need update from Justin
update from Justin
Sparrowood condo claims, need
update from Justin Sparrowood condo claims, need update from Justin
Sparrowood condo claims, need Sparrowood condo claims, need update from Justin
update from Justin
Sparrowood condo claims, need Sparrowood condo claims, need update from Justin
updateto
Daniel from
draftJustin
NIL, awaiting mitigation
invoices (temp repair invoices) that authorized to share this file to our firm. CL already signed up with us,
see
Danielwhat we can provide and a short but they signed before it was shared to us. Told her the client has to
requested
list to the client. Emailed Paris to see if assigned the claim to justin to complete a presuit policy condition to
reached
we can fileoutsuit;
to Whisler
Danile totomake
get roofer
sure get into
need suit. Justin
insured requested
approval notice
to recover the with docs fromalready
depreciation. the CL without
followed
invoice to show they paid over ACV up wtih insured. Juan needs to f/u with the insured on Nov 1, and PA
value
Santiago neeeds to f/u with coverage f/u with him
Adjuster as proof
wants well. Juan needsoftoprevious
of repairs f/u to get that want
claim, info to see that the
determination****
NIL drafted, ready to serve. Will have previous was repaired, waiting on the CL, Santiago to reach out to CL
to train Kat on how to serve NILs for Paris to review NIL UPC
UPC other claim in apprasial; CL wants to see if she gets from money to see
JJ needs to merge and draft the if she can get her chimney; doesnt want to move forward with lit if she
complaint
Juan to calland
FirstParis to approve
Service to get the gets enough from claim 1
receipts, First Service unresponsive to Paris to review UPC NIL, FIGA
email. NILnever
needsretained),
to be drafted Paris put claim on hold but I don’t see why. CL settled Ian claim
(we were wants to without us (we were never retained), wants to move forward with non-
move
Ian forward
claim with non-Ian
is in appraisal, this claim—ok
one is ripe Ian claim—ok to move forward? See we can settle in FIGA presuit
for suit—OK to file suit? NIL filed and Paris wants to wait on this one until the other claim is finished with
Paris needs to review PR doc to see if apprasial
they
we may stand on denial
move forward; no need to file Paris needs to review PR doc to see if we may move forward; no need
suggestion of death; appraisal case-- to file suggestion of death; appraisal case-- need that document and
need that document and need to need to review to send to Dave for apprasial, Santiago to f/u with Paris
awaiting
review tothe sendPRtoletter
Davefrom clienet but today
for apprasial got PR document, need paris/dara to review
we need to do the NIL

Santiago to send to FIGA team. need counter offer from Justin for FIGA adj

attempting to settle; UPC case Giancarlo settled this case last TH for 5k. Giancarlo sent breakdown to
automatically stayed until March 2024 settlement on TH of last week

Ins didnt sign the retainer, but should sign today


tryying to settle, ready for suit, not yet
merged, awaiting Giancarlo CL wants 15k in pocket as insured doesnt want to file lawsuit
tryying to settle, ready for suit, not yet CL wants 15k in pocket as insured doesnt want to file lawsuit
merged, awaiting Giancarlo
Santiago to call FIGA to see if they Need to reopen FIGA and get a new adjuster. FIGA team must open
assigned an adjuster the claim
DARA NOTES 6.5.2024, IGNORE 2-16
SIGNED
eck REFERRAL CLAIM MANAGER CONTRACT
Horneck, Martin (Flood) v. First Protective Full House Santiago 1/17/2023
Turenne, Ninekema Integrity Restoration Santiago 12/28/2023
Schapiro, Pablo (AW) v. Tower Hill AW Santiago 02/27/2024
Somers,
Tran, Charles
Chuong & Nguyen, Bich Thao v. ECC Daniel 01/16/2024
Citizens Full House Santiago 01/26/2024
Larson, Gary & Irene v. Florida Peninsula Full House Daniel 01/21/2023
Romero, Pedro v. Citizens (5567) AW Daniel 02/14/2024
Wiatr, Kamil v. Florida Peninsula Elite Claims Consultants Santiago 02/23/2024
Campbell, Hugh Elite Claims Consultants Daniel 02/19/2024
Snyder, Jon v. American Integrity Elite Claims Consultants Santiago 01/09/2024
Amin, Magdi & Elmahdi, Fadwa (Apex) v. ASI Apex Roofing And Restoration, Daniel 21/11/2022
Preferred Insurance Corp. L.L.C.
Stokes, Jacquelyn v. American Security PICC Santiago 11/30/2023
Messelt, Patrick and Sara v. UPC (FIGA) Go Florida Roofing Santiago 3/3/2023
Stewart, William Marvin v. FIGA Noble PA Daniel 11/16/2023
Croyle, Keri (Hurricane Ian) v. UPC (FIGA) Whisler Law Firm Daniel 20-Oct-2022
Everett, John & Dawn v. UPC (FIGA) Go Florida Roofing Daniel 1/6/2023
Joseph, Roseline v. UPC (FIGA) AW Daniel 02/24/2023
York, Carl & Tracie v. UPC (FIGA) Full House Santiago ###
Apex Roofing And Restoration, DA //
Arno, David and Arno, Juli v. UPC (FIGA) L.L.C. Santiago 5/10/2022 - JA
Lawson, Will v. United Property Elevate Roofing & Exteriors, Inc Daniel 03/13/2023
Davila, Juan (Hurricane Ian) v. UPC (FIGA) Whisler Law Firm Daniel 11/20/2022
Allegra, Leicia v. UPC (FIGA) Noble PA Daniel 07/27/2023
Gorman, Wendy and Gorman, James v. UPC First Service CGC, Inc. Daniel 3-Oct-2022
(FIGA)
Lazar, MIke Full House Santiago 03/25/2024
Mazmanian, Jean Full House Daniel 04/11/2024
Gordon, Ivan & Gloria Full House Santiago 03/27/2024
Metelus, Rebecca (WSantos)(Kitchen) v. WSantos Public Adjustering Daniel 09/29/2023
Citizens
Apex Roofing And Restoration,
Kilayko, Reynold v. FIGA (UPC) - Hurricane Ian L.L.C. Santiago 5-Oct-2022
Nagle, Jean v. UPC (FIGA) Noble PA Santiago 12/04/2023
Lombard, Nate and Moirissa v. UPC Elevate Roofing & Exteriors, Inc Daniel 01/30/23
Millien, Jean and Millien, Elisabeth v. UPC Apex Roofing And Restoration, 5/9/2022 - EM,
(FIGA) L.L.C. Santiago 6/2/2022 - JM
Caveny, Kenneth & Jessica v. American Advanced Restoration & Removal Santiago 12/2/2023
Federici, Robert v. UPC (FIGA) Noble PA Santiago 10/26/2023
Goldberg, Glenn & Andrea v. FIGA (UPC) Noble PA Daniel 02/16/2024
Higgins, Kay E v. UPC Go Florida Roofing Santiago 1/31/2023
Smith, Gary v. UPC (FIGA) Noble PA Daniel 11/10/2023
Wood, Donna & Robert v. American
Integrity
Wood, Donna & Robert v. American United Claims Adjuster Daniel 17/04/2024
Integrity (4188) United Claims Adjuster Daniel 17/04/2024
Fischer, Nils & Gabriella (Noble PA) v. Noble PA Santiago 09/21/2023
FIGA/UPC
Kirschner, Lewis v. Citizens Full House Santiago 10/26/2023
Guild, Barbara Full House Daniel 03/26/2024
Grigorie-Gal, Andreea v. UPC (FIGA) Noble PA Santiago 09/19/2023
Mayfield,Gary & Elizabeth Elite Claims Consultants Santiago 03/05/2024
Lang, Phally v. State Farm Integrity Restoration Santiago 09/27/2023
Metzler, Vincent Noble PA Daniel 04/03/2024
Colon, Henry Full House Daniel 03/27/2024
Oskorep, Eric v. UPC (FIGA) Noble PA Daniel 11/16/2023
Ehret, Michelle Noble PA Daniel 02/29/2024
Tornabe, Jesse v. UPC (FIGA) Noble PA Daniel 10/30/2023
Loretta, Tommaso & Rose Marie v. Frontline AW Santiago 01/18/2023
Conley, Charles Apex Roofing And Restoration, Santiago 11/07/2022
L.L.C.
Penszki, Laszlo & Seres, Andrea v. UPC (FIGA) Noble PA Santiago 02/01/2024
Volmar, Jean & Marie Full House Daniel 21/05/2024
FOR JJ USED
LOR SENT ESTIMATE Cov.Deter. NIL SENT NIL EXP STATUS ONLY (NOS)
Y Y Y Filed
Y Y Y 18-Jan-2024 2-Feb-2024 Filed Y
Y Y Y 13-Mar-2024 28-Mar-2024 Filed Y
Y Y Y 28-Feb-2024 14-Mar-2024 Filed Y
Y Y Y 8-Mar-2024 25-Mar-2024 Filed Y
Y Y Y 28-Feb-2024 14-Mar-2024 Filed Y
Y Y Y 8-Mar-2024 25-Mar-2024 Filed Y
Y Y Y 19-Mar-2024 3-Apr-2024 Filed Y
Y Y Y 27-Feb-2024 12-Mar-2024 Filed Y
Y Y Y 27-Feb-2024 12-Mar-2024 Filed Y
Y Y Y Filed Y
Y Y Y 1-Apr-2024 16-Apr-2024 Filed Y
Y Y Y 5-Oct-2023 23-Oct-2023 Filed Y
Y 15-Mar-2024 29-Mar-2024 Filed Y
Y Y Y 8-Apr-2024 23-Apr-2024 Filed Y
Y Y Y 1-Mar-2023 15-Mar-2023 Filed Y
Y Y N 3-Apr-2024 17-Apr-2024 Filed Y
Y Y Y 1-Apr-2024 17-Apr-2024 Filed Y
Y Y Y 9-Apr-2024 24-Apr-2024 Filed Y
Filed Y
Y Y N Filed Y
Y Y Y 5-Apr-2024 26-Apr-2024 Filed Y
Y Y Y 5-Apr-2024 19-Apr-2024 Filed Y
Y Y Y 15-Apr-2024 30-Apr-2024 Filed Y
Y N Y 17-Apr-2024 2-May-2024 Filed Y
Y Y Y 17-Apr-2024 2-May-2024 Filed Y
Y Y Y 17-Apr-2024 2-May-2024 Filed Y
Y Y N 18-Apr-2024 6-May-2024 Filed Y
Y Y Y 16-Apr-2024 2-May-2024 Filed Y
Y Y N 8-Apr-2024 23-Apr-2024 Filed Y
Y Y Y 16-Apr-2024 2-May-2024 Filed Y
Y Y Y 16-Apr-2024 1-May-2024 Filed Y
Y Y Y 17-Apr-2024 3-May-2024 Filed Y
Y Y Y 19-Apr-2024 3-May-2024 Filed Y
Y Y Y 5-May-2024 23-May-2024 Filed Y
Y Y Y 18-Apr-2024 2-May-2024 Filed Y
Y Y Y 7-May-2024 22-May-2024 Filed Y
Y Y Y 24-Apr-2024 9-May-2024 Filed Y
Y Y Y 17-Apr-2024 3-May-2024 Filed Y
Y Y Y 11-Apr-2024 26-Apr-2024 Filed Y
Y Y Y 15-Apr-2024 30-Apr-2024 Filed Y
Y Y N 3-May-2024 21-May-2024 Filed Y
Y Y Y 10-Apr-2024 25-Apr-2024 Filed Y
Y Y Y 17-Apr-2024 2-May-2024 Filed Y
Y Y Y Filed Y
Y Y Y 1-Apr-2024 16-Apr-2024 Filed Y
Y 16-Apr-2024 2-May-2024 Filed Y
Y Y Y Filed Y
Y Y Y 9-Apr-2024 24-Apr-2024 Filed
Y Y Y 20-Feb-2024 6-Mar-2024 Filed
Y Y Y 17-May-2024 4-Jun-2024 Filed
Y Y Y 17-May-2024 4-Jun-2024 Filed
Y Y Y 23-May-2024 10-Jun-2024 Filed
NOTES
In suit. Justin handling. Remove from spreadsheet.
Case Filed 03/27/2024
Case Filed 04/01/2024
Case Filed 04/01/2024
Case Filed 04/01/2024
Case Filed 04/01/2024
Case Filed 04/01/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/22/2024
Case Filed 04/25/2024
Case Filed 04/25/2024
Case Filed 04/23/2024
Case Filed 04/26/2024
Case Filed 05/03/2024
Case Filed 05/03/2024
Case Filed 05/07/2024
Case Filed 04/26/2024
Case Filed 04/26/2024
Case Filed 05/09/2024
Case Filed 05/09/2024
Case Filed 05/09/2024
Case Filed 05/09/2024
Case Filed 05/08/2024
Case Filed 05/07/2024
Case Filed 05/01/2024
Case Filed 05/08/2024
Case Filed 05/09/2024
Case Filed 05/13/2024
Case Filed 05/13/2024
Case Filed 05/13/2024
Case Filed 05/13/2024
Case Filed 05/22/2024
Case Filed 05/21/2024
Case Filed 05/13/2024
Case Filed 05/21/2024
Case Filed 05/21/2024
Case Filed 05/08/2024
Case Filed 05/22/2024
Case Filed 05/09/2024
Case Filed 05/22/2024
Case Filed 05/28/2024
Case Filed 05/20/2024
Case Filed 05/29/2024
Case Filed 06/04/2024
Case Filed 06/04/2024
Case Filed 06/06/2024
Case Filed 06/06/2024
Case Filed 06/10/2024
Justin's flood claim
Noble PA
AW
Apex Roofing And Restoration, L.L.C.
Noble PA
Daniel
Santiago
Santiago
Santiago
10/30/2023
01/18/2023
11/07/2022
02/01/2024
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
9-Apr-2024
20-Feb-2024
17-May-2024
17-May-2024
24-Apr-2024
6-Mar-2024
4-Jun-2024
4-Jun-2024
Merged
Merged
Merged
Case assigned to Juan 10/24/ (JJ) Welcome email done - Retainer sent // follow up call, no answer sent VM 11/13 // NIL
Draft sent to Paris on 01/05 // NIL sent to Paris to be approved for filing - 01/05 // NIL filed -04/09 // they are making an
offer of $50k // Inspection was set on 05/30. We are waiting for the inspection report - 05/31 // Deadline for a new offer
06/03, then is ready
06/03 Mediation for suitParis approved to be filed, client is ok
impasse.
06/06 ready to File suit on June 6
NIL expired. Santi to call client to make sure they are good on filing suit. 06/06
CLAIM SIGNED
NAME REFERRAL MANAGERS CONTRACT
Garcia, Maria v. Castle Key Apex Roofing And Restoration, Daniel 6-Jun-2022
L.L.C.
Pierre, Marvin Jean and Innocent, Christina Whisler Law Firm Daniel 3-Oct-2022
v. Citizens
McQueen, Robert and Judith v. First
Protective Go Florida Roofing Daniel 29-Mar-2023
Talbot, Jimmy v. Citizens Go Florida Roofing Daniel 07/07/2023
Dennis, Saundreka and Dennis, Johnny Apex Roofing And Restoration, SD - 10/25/2022
(Hurricane Ian) v. Citizens L.L.C. Santiago
Grochowski, Thaddeus v. First Protective Go Florida Roofing Santiago 3/6/2023
LaFroscia, Robert "Bob" v. First Protective Go Florida Roofing Santiago ###
Newlin, Jerome v. State Farm Bay Area PA Santiago 05/16/2023
Apex Roofing And Restoration,
Viveiros, Sandra (Hurricane Ian) v. Citizens L.L.C. Santiago 12/15/2022
Cimaglia, Frank & Marie v. First Protective Go Florida Roofing Santiago 1/3/2023
Fontana, Mario & Roberta v. First Protective Elevate Roofing & Exteriors, Inc Santiago 9/12/2022
Aparicio, Boris and Aparicio, Fanny v. UPC Apex Roofing And Restoration,
(FIGA)" L.L.C. Daniel 7/20/2022 - FA
Hunt, Jason and Hunt, Chanel (Hurricane Apex Roofing And Restoration, Daniel 5-Oct-2022
Ian) v. UPC (FIGA) L.L.C.
St Fleurose, Denise & Hensot (Claim Century PA Daniel 01/04/2023
22FL00164120) v. UPC (FIGA)
St Fleurose, Denise and St Fleurose, Hensot
(Claim 22FL00164121) v. UPC (FIGA) Century PA Daniel 01/04/2023
Rissler, Daniel and Rissler, Theresa v. UPC First Service CGC, Inc. Daniel 4-Oct-2022
(FIGA)
Ali, Mohammed and Snider, Dolores First Service CGC, Inc. Daniel 6-Oct-2022
(Hurricane Ian) v. UPC (FIGA)
Eccles, Angela and Eccles, Ronald (Hurricane Apex Roofing And Restoration,
Ian) v. UPC (FIGA) L.L.C. Daniel April 3, 2023
Laforce, Katy (Hurricane Ian) v. UPC (FIGA) Apex Roofing And Restoration, Santiago 10/7/2022
L.L.C.
Blandon, Benito v. UPC (FIGA) Go Florida Roofing Daniel March 16, 2023
Putnam, Michael and Putnam, Cleir v.
American Integrity A-1 Quality Restoration II LLC Daniel 7-Oct-2022
Noriega, Jorge & Maritza (Ian) v. Citizens AW Santiago 09/14/2023
Five Star Roofing &
Levangie,Daniel
O'Grady, Rossana andv.Scott,
Citizens
Mitchell Construction, Inc. Santiago 06/27/2023
DO -
(Hurricane Ian) v. American Security First Service CGC, Inc. Daniel 10/28/2022
Sherman, Robert and Rookey, Michelle Apex Roofing And Restoration,
(Hurricane Ian) v. ASI L.L.C. Santiago 2022/1/9
Laird, Roy and Laird, Margaret v. ASI First Service CGC, Inc. Santiago 11-Oct-2022
Waters, Connie and Ewell, Susan (Hurricane Whisler Law Firm Daniel 4-Oct-2022
Ian) v. Family Security (FIGA)
Healey, Beth & Phillip (FIGA) Firehouse Adjusters Daniel 01/26/2024
Kiswah, Veronica v. ASI Preferred Apex Roofing And Restoration, Daniel 11-May-2022
L.L.C.
Spratt, Ben and Rainwater, Mandie Full House Daniel 02/18/2023
v. Citizens
McCormack, Randall and Deborah v.
Monarch Go Florida Roofing Daniel 22-Mar-2023
Calderon, Francisco AW Daniel 09/20/2023
Herrera, Emmanuel and Herrera, Samantha Apex Roofing And Restoration, Daniel 21-Oct-2022
v. UPC (FIGA) L.L.C.
Apex Roofing And Restoration,
Lewis, Lionel v. State Farm L.L.C. Daniel 11-May-2022
Fitzgerald, James v. First Protective Elevate Roofing & Exteriors, Inc Daniel 11/10/2022
1/12/2022 //
O'Grady, Daniel and Scott, Mitchell v. First Service CGC, Inc. Daniel needs 2
American Security insureds
Wedeking, John and Wedeking, Rebecca
v. ASI Go Florida Roofing Daniel JW - 11/3/2022
Lewis, Lionel (Hurricane Ian) v. Stare Farm Apex Roofing And Restoration, Daniel 5-Oct-2022
L.L.C.
White, Steven v. ASI First Service CGC, Inc. Daniel 1-Oct-2022
Halczuk, Aldona v. Citizens Guard Your Claim, Inc. Daniel 22-01-23
Perez Jr., Jose and Perez, Dorothy Apex Roofing And Restoration,
(Hurricane Ian) v. Castle Key L.L.C. Daniel 30-Sep-2022
De La Cruz, Cesar and Rodriguez, Vanessa Guard Your Claim, Inc. Daniel 21-Oct-2022
(Windstorm) v. Citizens
Martin, Branden v. UPC (FIGA) Apex Roofing And Restoration, Daniel 9-Jun-2022
L.L.C.
Kinsey, Ralph Joselin and Junco, Maia Sunrise Restoration 1 LLC Santiago 15-Jul-2021
Bessire, Richard v. ASI Go Florida Roofing Daniel 11/02/2022
Foy, Laura & Danielle v. ASI Go Florida Roofing Daniel 1/4/2023
Stojkoski, Kristian v. Castle Key Go Florida Roofing Daniel 12/19/2022
Flegel, Joseph and Flegel, Anne v. Castle Key Apex Roofing And Restoration, Daniel 18-Oct-2022
L.L.C.
Kelly, James and Kelly, Ascension (Citizens) Apex Roofing And Restoration, Daniel 10/25/2022
L.L.C.
Vitalus, Celiamise (Hurricane Nicole) v.
American Traditions Century PA Daniel 04/18/2023
Jones, Ronald and Groh, Melody v. Fist Go Florida Roofing Daniel 04/26/2023
Protective
Brunetta, Peter J v. Citizens Integrity Restoration Daniel 06/21/2023
Horvath, Elayne v. Universal Massey Construction Group, Inc. Daniel 04/27/2023
Huff, Robyn (Full House) v. Heritage Full House Santiago
Fogel, Randy (Flood claim) v. TypTap First Service CGC, Inc. Santiago 1/12/2022
LOR SENT ESTIMATE Cov.Deter. NIL SENT NIL EXP STATUS
Y Y Y 19-Jan-2023 3-Feb-2023 Settled
Y Y Y 11-Apr-2023 25-Apr-2023 Settled
Y Y Y 18-Apr-2023 2-May-2023 Settled
Y Y Y 26-Jul-2023 10-Aug-2023 Settled
Y Y Y 22-Feb-2023 8-Mar-2023 Settled
Y Y Y 30-Oct-2023 14-Nov-2023 Settled
Y Y Y 10-Mar-2023 24-Mar-2023 Settled
Y Y Y 23-Jun-2023 10-Jul-2023 Settled
Y Y Y 7-Jul-2023 21-Jul-2023 Settled
Y Y Y 13-Feb-2023 28-Feb-2023 Settled
Y Y Y 7-Mar-2023 21-Mar-2023 Settled
Y Y Y 21-Dec-2022 4-Jan-2023 Settled
Y Y Y 1/27/2023 10-Feb-2023 Settled
Y Y Y 22-Jan-2023 3-Feb-2023 Settled
Y Y Y 22-Jan-2023 3-Feb-2023 Settled
Y Y Y 1/13/2023 1/27/2023 Settled
Y Y Y 3-Jan-2023 18-Jan-2023 Settled
N Y N Settled
Y Y Y Settled
Y Y Y Settled
Y Y 17-Oct-2023 2-Nov-2023 Settled
Y Y Y 1-Dec-2023 18-Dec-2023 Settled
Y Y N 16-Aug-2023 31-Aug-2023 Settled
Y Y Y 1-Mar-2023 15-Mar-2023 Settled
Y Y Y 7-Feb-2023 21-Feb-2023 Settled
Y Y Y 23-Dec-2022 9-Jan-2023 Settled
Y Y N 8-Apr-2024 23-Apr-2024 Settled
Y Y Y Settled
Y Y Y 26-Aug-2022 9-Sep-2022 Settled
Y Y N 7-Mar-2023 20-Mar-2023 Settled
Y Y Y 21-Apr-2023 5-May-2023 Settled
Y Y Y 1-Dec-2023 18-Dec-2023 Settled
Y Y N Settled
Y Y Y 6-Jul-2022 20-Jul-2022 Settled
Y Y Y 13-Feb-2023 28-Feb-2023 Settled
Y Y N 21-Jun-2022 5-Jul-2022 Settled
Y Y N Settled
Y Y Y 4-Apr-2023 4-18-2023 Settled
Y Y Y 12-16-22 12-26-22 Settled
Y Y Y 9-Mar-2023 23-Mar-2023 Settled
Y Y Y 3/21/2023 5-Apr-2023 Settled
Y Y N 29-Mar-2023 13-Apr-2023 Settled
Y Y Y 20-Dec-2022 3-Jan-2023 Settled
Y Y Y 7-Jun-2023 23-Jun-2023 Settled
Y Y Y 30-Jan-2023 13-Feb-2023 Settled
Y Y Y 02/23/2023 9-Mar-2023 Settled
Y Y Y 24-Mar-2023 7-Apr-2023 Settled
Y Y Y 18-Jan-2023 3-Feb-2023 Settled
Y Y Y 31-Mar-2023 14-Apr-2023 Settled
Y Y Settled
Y Y Y 23-May-2023 7-Jun-2023 Settled
Y Y Y 4-Dec-2023 19-Dec-2023 Settled
Y Y Y 24-Jan-2024 8-Feb-2024 Settled
29-Mar-2024 15-Apr-2024 Settled
Y Y Y Settled
NOTES
sent Carrier's appraiser to Dave. Inspection date is set on April 7. 05/15 - Updated insured about her case with Dave's update. Appraisal i
done, pending executed award. 06/07 received award, PDF broken. Requested another copy form appraiser. // Apraisal is done, settleme
confirm how much they are paying for the award, no answer sent him a VM/Waiting for the check // They confirmed a payment was issue
10/19 and
Check sent to
received forour office.
248k// // Leslieisconfirmed
Appraisal wewaiting
completed, have the check //from
response settlement statement
Gail if they sentthe
can make to roof
the insureds - 01/05
with $130,554.2.//Waiting for
settlement to send the Appraisal Settelemet Stament to the insured // update from settlements: Need check reissued 11/07 // check was
to the insured
Appraisal award - SETTLED
recieved, wating for the oficial number for the payment - 11/02 // We have received confirmation that the payment in th
amount of $82,940.15 on 11/09 // Tyson Draft SS - 11/30 // Update sent to the insured - 01/05 // SETTLED
02/22 I followed up with Settlement. Appraisal award ready. 36k check received.
03/07 Paid for roof during appraisal. Tarp invoices settled for 12,5k. Client negotiating tarp invoices with Florida Roofing
03/04 Appraisal award ready. Client to use Florida Roofing. Settled
03/05 Appraisal award ready. Client has questions about our fees and breakdown, I asked him to email Settlement and cc me
03/01 Appraisal award ready. 23k check issued to us. Settlement to reach out to client
04/05 Appraisal awarad check for $125k received. Client paid. Waiting on recoverable depreciation
02/07 Appraisal award check received. Difficult client. Keith handling
Litigation with Will on 2/9 ; *** UPC Claim *** sent to FIGA Team // Seth is seeking to get global new money to settle // Case settled on
11/14, SS sent to the insured on 11/27 - Pending Signature // CURRENTLY WORKING IN THE FIGA NIL DRAFT - 04/05 // NIL Drafr sent to P
READY - ***UPC claim*** // Joey sent SA questions on 10/10 for payment of $5,694.76 // This was received on 10/12 // Joey settled this
for $33,910 // Realease signature received on 12/14 // Case settled
NIL Draft sent to Paris - 12/08
NIL Draft sent to Paris - 12/08
IC invoked mediation and it was scheduled for 02/22 at 11 am ***UPC CLAM*** / Joey asked Paris for due diligence before settling, clien
wants to accept the 18k / Waiting for the check // FINAL SETTLEMENT STATEMENT was sent to the insureds on 12/06 // Still pending sign
- 01/04 // FIGA sending 2nd check for $12,000 - 02/07
10/10 case is about to be settled for 35k
Retained - UPC Claim*** emailed FIGA team. FIGA Claim opened; Joey Padilla is on both cases (Ian and non-Ian) // Reinspection is confirm
with All Claims for 10/17 at 9:30 // Sent Follow up email to FIGA Adjuster requesting an update for 10/17 reinspection - 11/10 // NIL Draft
sent to Paris - 12/07 // Client asked for $28k net - email sent to Joey // Case was settled by Joey on 01/12
02/26 FIGA. Settled for 37,8k by Braden
10/10 Extension 6 months explanation sent to the insured, working with the adjuster to get an offer // Case settled
Justin is still working on the settlement - 01/09 // Check received on 03/07 // Case settled
05/03 Appraisal award done. ELS check processed
03/11 Appraisal
$26,400.00 award
to First done.
Service ELS 5/1/24
today check processed
Received reissued check on 03/06. settlement is working on the breakdown // Case
closed in MC
05/15 Appraisal check received. Settlement reviewing
05/30 Appraisal award concluded. Client sent us personal checks. Settlement on it
"Case merged and ready for PW to review 4/4 - Ready for Suit // NIL sent to FIGA - 04/08" // FIGA is requesting an reinspection , Mia is
working scheduling the inspection // FIGA Inspection set for 04/24 at 11am // Case settled by Giancarlo - 05/03
LOR sent to FIGA on 01/26 / NIL Draft sent to Paris - 02/20 // Dec page is on the file // Dara approved the NIL // Waiting for Seth's
confirmation// Settled by Seth
Still waiting for umpire panel date / Last follow up on 01/31 // Claim was settled in presuit by Joey Padilla for $32k, releases received on
04/01 // Claim settled and closed in MC
NIL Draft sent to Paris on 03/06 // IC has invoked appraisal // Appraisal completed and send breakdown to settlements for review and
approval // We received the check on 10/26 // Received SS signed by the insureds // CASE CLOSED IN MC
Client wants to move forward with settlement - 03.07 // Joey is workig in the Settlement Due Diligence // Case settled by Joe
NIL filed 12/01 // National Fire invoking mediation in response to NIL. They have up to 3-18-24 to set mediation // Case settled for $25,0
in a pre-suit mediation. AW file. No referral source and no liens.
adjuster, stated that the difference on the O&L on the roof is the only offer she can extend for global settlement $24,897.38 // Counter o
of $65,250.00
Notes from Jill:isfedexed
in progress, validating
appraisal with Braden
ck $18,140.43 back //to
Requested counter
insured today offer approval
11/3/23, as it was to the insured not
inadvertently on 11/08 // We
endorsed byreceived
ELS whenapproval
orig sen
him. CL mailed appraisal ck $18,140.43 to me to get endorsed// Requested update to settlements - 05/30 // Waiting confirmation from
Settlements
CLIENT already
// Checks haveif the case been
already is settled
sentand if weand
to Dave canthe
close them -in05/07
Umpire MC. // Waiting confirmation from Settlements already if the case iss
and if we can close them in MC.
Settlements reissued appraisal/presuit ck $29,112.52 to insured - 05/01 // Waiting confirmation from Settlements already if the case issett
and if we can close them in MC.
It is being managed by Leslie // Check was sent and received by the insured - 02/16 // All funds were disbursed // Waiting confirmation
fromcheck
the Settlements already//if Settlement
of $13,405.84 the case issettled andthe
received if we can//close
check it in
Client MC.to send transfer mortgage paperwork to have the check reissued
need
Called client, let him know that we need the paperwork - 11/28 // It is being handled by Settlements // settlement statement is ready for
review
Fedexed and signatureck
settlement // $30,918.53
Requested update to settlements
to insured today 3/25/24 - 05/30 // Waiting
// Waiting confirmation
confirmation fromfrom Settlements
Settlements already
already if theifcase
the case issettled
issettled and ifan
can close them
We received theinstatment
MC. signed on 11/06 // It is being handled by Settlements // Update from Jill - Trust Check update
JE-Put a stop payment on check #3107 for Guard your Claim and reissued it.// Waiting confirmation from Settlements already if the case
issettled and if we can close them in MC.
up email to the adjuster // Payment was sent on 10/12, waiting confirmation from settlements // Payment was received and confirmed b
Leslie - 11/30 // update from Leslie: Waiting on APEX $$$ from Giancarlo - Next step follow up with Gian // Fedexed appraisal ck $83,510
insured, rcvd all 3 pers cks, Giancarlo/Apex cnfrd cl already paid Apex in full and owes them no addtl monies - 05/16 // Waiting confirmati
We received appraissal check - 03/29 - Settlement is working in the appraisal settlement statement // Settlement is working on disbursem
Yes still settling this. Waiting on Apex’s confirmation to cancel the LOP contract free of charge and waiting on client’s settlement authority
04/05 // NIL Draft sent to Paris on 03/27 - Policy is on the file // Case settled for $25k by Joey
05/14 Client approved settling for 12k new money.
// Check went to Client Directly - 01/18 // It is being managed by Leslie // Check received on 02/29 and sent to FR // The funds were disb
/inspection
Waiting confirmation
pending to be from Settlements
scheduled already if the case//issettled
with appraisers/Dave. Umpire and if we can
Inspection close
is set forthem in MC.5th at 11am. // Waiting for appraisal
December
award // Update sent to the insured - 01/02 // Sent follow up email to Dave - 01/05 // Waiting for payment amount from the carrier - 03/
Payment
SS sent toamount confirmed
the insured for $188,980.35.
for signature - 04/17 //-03/29 // The
SS signed andcarrier
received confirmed
on 04/30they
// Themailfunds
out the
were check to us - 04/05
deposited - 05/22////Check received
Waiting on
confirmati
from Settlements
Check received onalready if the case issettled
08/24 //Appraisal and ifsettlements
is completed, we can closeis ittaking
in MC.care of the payment process /Check received/We received the
Settlement Statement signed by the insureds // It is being managed by Leslie // update from Leslie:
Appraisal
Appraisal is completed,
checks disbursed called the carrier
- 04/05 to confirm
// Waiting payment,
confirmation fromcurrently
Settlementswaiting for payment
already letter
if the case and check
issettled and iffor
we$22,604.69 // Follow
can close them up
in MC.
email sent to the adjuster on 11/10 // Breakdown was sent to Paris foe reiview and approval - 11/29 // SS was sent to the insured on 12/0
Gian is negotiating
settlement statement the//cancellation
Check was fee withtoApex,
mailed we are
our office onstill waiting
01/15, for antoanswer.
pending confirm- with
04/05 // Sent
Leslie follow
if we up to
receive it -Gian
01/19-05/30
// Century PA sen
check to our office today - 03/06 // Appraisal Settlement Statement sent to the insured - 03/27 // Follow up email sent to Leslie - 05/03 /
Waiting for the settlement statement signed from the insured, Followed up with client if have any questions about documents sent so
can disburse check - 03/25 - Jill Webb - still no response // Fedexed appraisal ck $79,951.19 to insured - 05/17 // Waiting confirmation
NIL FILED 12/04 // Check received and confirmed by Leslie - 01/04 // settlement agreement received from the insured on 02/16 // Next s
follow
NIL up01/24/24
Filed with Jill if-the
Wecase is ready
received to closecheck
a reissued it in MC // Waiting
of $129k afterawe confirmation fromno
filed a 3rd NIL) Jillneed
if wetocan
fileclose theReceived
suit // file on MCSettlement Statement
signed from the insured on 02/08 - Waiting for settlements to complete the disburment protocol // Waiting confirmation from Jill to close
in MC
Full House client, not ours. Settled for 10k
06/05 Flood claim handled by Justin. Settled for 50k
awaitnig MM estimate; Santiago to f/u, prop inspection upcoming; need to file NIL
Have apparaisal check, Settlement to move forward
Juan to see if CL want to reject offer or file suit?
Dave sent docs to umpire, awaitng determination, did not schedule inspection
Dave to send docs to umpire, did not yet schedule inspection
Paris to review NIL

Still negotiating with OA with no further update, Daniel to reach to Dave to ask when this is going to umpire
got appraisal award, but still waiting on appraisal check
Daniel to f/u with Joey to see if the clients want to settle the case
CL signed retainer, LOR sent. requested IC dec page and coverage determination
attempting to settle; UPC case automatically stayed until March 2024
Appraisal case awaiting check from IC for final payment
Dave coordinating umpire dates
Appraisal completed, awaitng disbursement -- Daniel to f/u to see where the appraisal award checks are as we havent gotten them and it
been over
Daniel, a month
Florida Roofing needs to do the roof. Ask her to confirm there are no tarping invoices. Daniel made a mistake and included the
available breakdown amount to her so now they are getting greedy. We dont know what the roofing authroity is as Gail wants the full
breakdown
waiting for payment letter and check from IC
appraisal completed, no checks received, need to follow up with IC
settlement needs to send settlement statement to the insured
awaiting checks and settlement to prep closing statement
Dave coordinating umpire dates; ask him when they are goign to have the umpire dates
Joey working on settling next week; automatic stay extended until March 2024
NIL Filed, CL wants at least 13500.00 on this, need to be reassigned or file suit
Bessire, Richard v. ASI
Foy, Laura & Danielle v. ASI
Stojkoski, Kristian v. Castle Key
Flegel, Joseph and Flegel, Anne v. Castle Key
Kelly, James and Kelly, Ascension (Citizens)
Vitalus, Celiamise (Hurricane Nicole) v. American Traditions
Jones, Ronald and Groh, Melody v. Fist Protective
Brunetta, Peter J v. Citizens
Horvath, Elayne v. Universal

Fogel, Randy (Flood claim) v. TypTap


waiting on coverage det4ermination, Santiago to f/u with adjuster, 12.24.23 is their deadline to respond
apprasal awarded, we have the check, settlement dept to move forward
Joey working to settle the case and trying ot contact the adjuster but no response. Cl doesnt want to go into lit
need explanation from Dave as to why the CL needs to pay to the umpire first, Juan needs to call Dave to figure it out
working on scheduling this reinspection. Dave gave dates last week. F/u with dave to see if umpire is going to schedule the inspection
FIGA case, NIL was sent to Paris for review, UPC case

Still negotiating with OA with no further update, Daniel to reach to Dave to ask when this is going to umpire; Daniel to follow up with Dav
who was out that week
got check from carrier Oct 26; settlement needs to draft the closing statement
Joey is going to follow up with the CL. Doenst think we should file suit and good offer, Daniel to follow up for a couple weeks
Estimate is pending from MM, inspection was on 11.10.23
CL approved that a counter offer for this case; we need to makea counter offer. Braden is out of the office
received mailed back the apprasial check back endorse it
trying to do a desk review via zoom from Dave and the appraisal, need dates from Dave
havemt recieved check back from the client, need endorsement back. CL is waiting to hear the final number from the second suit
he case is with Paris as per my finding, and we're awaiting his directions. Nothing has been dispatched yet. - update from Tyson
Ian claim, settlement received check, settlement needs to transfer mortgage paperwork-- Daniel to follow up re that, last mortgage statem
should have that info
check was mailed to Whisler law firm address-- sent to Leslie and waiting on them, waiting on settlement to get back to them. Will it forw
to this address?
closing statement recieved, awaiting check disbursement
payment was issued last month, forwarded that email from leslie and waiting with confirmation from her
Dave coordinating umpire dates; ask him when they are goign to have the umpire dates; Daniel needs to follow up with Dave
Daniel to draft NIL; CL doesnt want to settle it for a month, 12.23.23, CL doesnt want to move forward with litigation so hold off
NIL Filed, CL wants at least 13500.00 on this, need to be reassigned or file suit
Go Florida Roofing
Go Florida Roofing
Go Florida Roofing
Apex Roofing And Restoration, L.L.C.
Apex Roofing And Restoration, L.L.C.
Century PA
Go Florida Roofing
Integrity Restoration
Massey Construction Group, Inc.

First Service CGC, Inc.


Daniel
Daniel
Daniel
Daniel
Daniel
Daniel
Daniel
Daniel
Daniel

Santiago
11/02/2022
1/4/2023
12/19/2022
18-Oct-2022
10/25/2022
04/18/2023
04/26/2023
06/21/2023
04/27/2023

1/12/2022
Y
Y
Y
Y
Y
Y
Y
Y
Y

Y
Y
Y
Y
Y
Y
Y
Y
Y
Y

Y
Y
Y
Y
Y
Y

Y
Y
Y

Y
30-Jan-2023
02/23/2023
24-Mar-2023
18-Jan-2023
31-Mar-2023

23-May-2023
4-Dec-2023
24-Jan-2024
13-Feb-2023
9-Mar-2023
7-Apr-2023
3-Feb-2023
14-Apr-2023

7-Jun-2023
19-Dec-2023
8-Feb-2024
Settled
Settled
Settled
Settled
Settled
Settled
Settled
Settled
Settled

Settled
// Check went to Client Directly - 01/18 // It is being managed by Leslie // Check received on 02/29 and sent to FR // The funds were disb
/inspection
Waiting confirmation
pending to be from Settlements
scheduled already if the case//issettled
with appraisers/Dave. Umpire and if we can
Inspection close
is set forthem in MC.5th at 11am. // Waiting for appraisal
December
award // Update sent to the insured - 01/02 // Sent follow up email to Dave - 01/05 // Waiting for payment amount from the carrier - 03/
Payment
SS sent toamount confirmed
the insured for $188,980.35.
for signature - 04/17 //-03/29 // The
SS signed andcarrier
received confirmed
on 04/30they
// Themailfunds
out the
were check to us - 04/05
deposited - 05/22////Check received
Waiting on
confirmati
from Settlements
Check received onalready if the case issettled
08/24 //Appraisal and ifsettlements
is completed, we can closeis ittaking
in MC.care of the payment process /Check received/We received the
Settlement Statement signed by the insureds // It is being managed by Leslie // update from Leslie:
Appraisal
Appraisal is completed,
checks disbursed called the carrier
- 04/05 to confirm
// Waiting payment,
confirmation fromcurrently
Settlementswaiting for payment
already letter
if the case and check
issettled and iffor
we$22,604.69 // Follow
can close them up
in MC.
email sent to the adjuster on 11/10 // Breakdown was sent to Paris foe reiview and approval - 11/29 // SS was sent to the insured on 12/0
Gian is negotiating
settlement statement the//cancellation
Check was fee withtoApex,
mailed we are
our office onstill waiting
01/15, for antoanswer.
pending confirm- with
04/05 // Sent
Leslie follow
if we up to
receive it -Gian
01/19-05/30
// Century PA sen
check to our office today - 03/06 // Appraisal Settlement Statement sent to the insured - 03/27 // Follow up email sent to Leslie - 05/03 /
Waiting for the settlement statement signed from the insured, Followed up with client if have any questions about documents sent so
can disburse check - 03/25 - Jill Webb - still no response // Fedexed appraisal ck $79,951.19 to insured - 05/17 // Waiting confirmation
NIL FILED 12/04 // Check received and confirmed by Leslie - 01/04 // settlement agreement received from the insured on 02/16 // Next s
follow
NIL up01/24/24
Filed with Jill if-the
Wecase is ready
received to closecheck
a reissued it in MC // Waiting
of $129k afterawe confirmation fromno
filed a 3rd NIL) Jillneed
if wetocan
fileclose theReceived
suit // file on MCSettlement Statement
signed from the insured on 02/08 - Waiting for settlements to complete the disburment protocol // Waiting confirmation from Jill to close
in MC

06/05 Flood claim handled by Justin. Settled for 50k


CLAIM SIGNED
NAME REFERRAL MANAGERS CONTRACT
Draper, Joseph & Christine (Ian) v. Tower Hill AW Santiago 27-Oct-2022
Stevens, Norman and Stevens, Norma v. UPC Apex Roofing And Daniel 05/06/2022
(FIGA) Restoration, L.L.C.
Song, Ruijiang (Claim CDP-00120952), non-
Ian v. American Integrity First Service CGC, Inc. Daniel 27-Apr-2022
Song, Ruijiang (Claim CDP-00120956), non- First Service CGC, Inc. Daniel 27-Apr-2022
Ian v. American Integrity
Jackson, Andra Integrity Restoration Daniel
Song, Ruijiang (Claim CDP-00120952), non-
Ian v. American Integrity First Service CGC, Inc. Daniel 27-Apr-2022
Song, Ruijiang (Claim CDP-00120956), non- First Service CGC, Inc. Daniel 27-Apr-2022
Ian v. American Integrity
Wood, Donna & Robert v. American Integrity United Claims Adjuster Daniel
Jackson, Andra Integrity Restoration Daniel
Wood, Donna & Robert v. American Integrity United Claims Adjuster Daniel
(4188)
Tracy, Bill (Wind) v. Tower Hill AW Santiago
Tracy, Bill (Flood) v. Tower Hill AW Santiago
Lucarini, Paul v. UPC (FIGA) Noble PA Daniel 10/27/2023
Buttrum, Howard & Beatrice v. Universal United Damage Adjusters LLC Daniel 01/26/2023
Gordon, Mark & Charmagne (Ian) v. Heritage AW Santiago 21-Oct-2022
Realina, Randall and Realina, Jerlyn Apex Roofing And Santiago
(Hurricane Ian) v. State Farm Restoration, L.L.C.
Realina, Randall and Realina, Jerlyn (Claim 59- Apex Roofing And Santiago 6/6/2022 - RR //
28R1-04T) v. State Farm Restoration, L.L.C. 6/6/2022 - JR
Rancman, David Full House Daniel
Brown, Iris J. v. American Integrity United Claims Adjuster Santiago
Weber, Louise v. Heritage AW Daniel May 11, 2023
Lopez Argenal, Fidel v. Citizens Full House Santiago
LOR SENT ESTIMATE Cov.Deter. NIL SENT NIL EXP STATUS
Y N Y CANCELLED
Y Y Y 10-Jan-2023 23-Jan-2023 CANCELLED
Y Y Y 16-Dec-2022 3-Jan-2023 CANCELLED
Y Y Y 20-Jan-2023 6-Feb-2023 CANCELLED
CANCELLED
Y Y Y 16-Dec-2022 3-Jan-2023 CANCELLED
Y Y Y 20-Jan-2023 6-Feb-2023 CANCELLED
CANCELLED
CANCELLED
CANCELLED
CANCELLED
CANCELLED
Y Y N CANCELLED
Y Y Y 9-Mar-2023 23-Mar-2023 CANCELLED
Y Y Y 8-May-2023 22-May-2023 CANCELLED
N N N CANCELLED
Y N Y CANCELLED
CANCELLED
CANCELLED
Y Y Y 6-Jun-2023 21-Jun-2023 CANCELLED
CANCELLED
NOTES
04/05 Lien interest sent to TH
offer to Ian. // Settlement Offer - $3,000 // Contact lletter was mailed - 10/25 // No answer sent sms - 02/15 // The
client mentions that everything was resolved and closed with his insurance, that there is no need to pursue the legal
READY 10/10 The insured did not sign retainer for his Ian claim, Paris said we are not losing money filing this case into
suit // Client is unresponsive // Cancelation protocol completed
READY // 02/17: NIL response carrier offered $3,500.00. 10/10 The insured did not sign retainer for his Ian claim, Paris
said we are not losing money filing this case into suit // Client is unresponsive // Cancelation protocol completed
Case assiged to Daniel 02/27 (JJ) // Called client no answer // Retainer sent // Follow up call scheduled for 03/11 //
No Answer - 03/22 - Cancelation protocol completed
READY 10/10 The insured did not sign retainer for his Ian claim, Paris said we are not losing money filing this case into
suit // Client is unresponsive // Cancelation protocol completed
READY // 02/17: NIL response carrier offered $3,500.00. 10/10 The insured did not sign retainer for his Ian claim, Paris
said we
does notare nottolosing
want money
pay 33% filing
of our this10%
plus caseofinto suit //adjuster,
his public Client is unresponsive // to
says he will talk Cancelation protocol
UDA and follow upcompleted
in 30 days by
03/20 - 02/20 // He mentioned that he received a check for 11k but that he was not going to cash it, he mentioned that
he was
Case going to
assiged to Daniel
make a02/27
decision
(JJ)in//the next client
Called few days whether//to
no answer hire us sent
Retainer or not. 03/08 //
// Follow upNo
callanswer - sentforVM
scheduled - //
03/11
No
CaseAnswer
assiged- 03/22 - Cancelation
to Daniel (JJ) 03/29/24 protocol completed
// Retainer and welcome email sent // Called client, no answer - 02/19 // Client
does not want to pay 33% of our plus 10% of his public adjuster, says he will talk to UDA and follow up in 30 days by
03/20 - 02/20 // No answer - sent VM - 04/05 // Cancelation protocol completed
04/08 Drop letter sent. Never signed our retainer after +3 follow ups
04/08toDrop
email letter sent.
the adjuster Never
// There signed
is no offersour
till retainer afterreport
the engineer +3 follow ups
is in. // Next step: request engineer's report with
FIGA, and ask for it in writing (we need CD) to proceed NIL Ask if there is additional money
NIL
Sentresponse,
follow upcarrier using
email to thethe supplemental
adjuster - 02/09 //claim argument
NIL draft in Paris
sent to this response // The
- 02/12 /// We requested
client doesthe
notexecutor
have theofPRthe
estate,
estate to file suit // Sent follow up email - 11/10, she confirmed she has the document, made a second request to share
the docDrop
04/08 // Requested
letter sent.the
Weexecutor of the
don't owe the estate
claim, to the client
there's - StillAOB
a signed no response
with His and Hers Roofing. Dara and Seth
approved closing
05/30 Waiting on client's written confirmation to terminate representation
05/30 Waiting on client's written confirmation to terminate representation
25/40 // Paris approved to send 20/33 / Retainer sent for signature // The client confirmed that he received the
retainer, however he mentions that yesterday he received a message from John notifying him that they will be able to
settle with the insurance company, that he will wait to hear from John first before signing with us. // Cancellation Email
04/05 3rd follow up. No answer. Retainer resent
the client and the client wants to settle for the 10k. She does not want to continue with the litigation. She wants to take the money and
will list the property for sale. // Case is closed in MC
TOR SENT AND CASE CLOSED 06/06
CL unresponsive. Daniel to email Kat to send a CL contact letter. Kat to draft. skip trace them to see if they have an
alternative phone
ready to suit, Paris hold to see if they settle Ian claims, Juan to keep following up with Insureds, Juan to write contact
letter
ready to suit, Paris hold to see if they settle Ian claims, Juan to keep following up with Insureds and write contact letter

ready to suit, Paris hold to see if they settle Ian claims, Juan to keep following up with Insureds, Juan to write contact
letter
ready to suit, Paris hold to see if they settle Ian claims, Juan to keep following up with Insureds and write contact letter

dead client, dealing with daughter. waiting to provide executor of state (Personal Representative). We are waiting for
the daughter to get that information
Need confirmation not to pursue claim; need to send a drop letter due to prior AOB signed who owns the claim

Unresponsive client, need client letter for contact (Kat)

awaiting CL response re accepting settlement or not


Santiago to draft drop lettter; but needs to get the firing in writing
Sent client contact last month and updated the phone number. trying to settle previous claim. atty wants to validate
the coverage they paid on the ian claim -- CL is unresponsive, Grabel wants more info from client
need to send contact letter, Ahmed to draft
need to send contact letter, Ahmed to draft

need to send contact letter, Ahmed to draft


need to send contact letter, Ahmed to draft

FIGA adjuster assigned no offer on the table. this guy owns the house but the mother was the one paying the insurance
premium and the policy is in her name
spoke to CIndy Sullivan, daugther, the PR. we need that doc, Daniel to f/u with her
Santiago to send me an email on this so i can follow up with SEth and see why he has faiiled to respond
need to send a contact letter, Ahmed needs to do this
Unresponsive client, need client letter for contact (Kat). will send to Ahmed

got NIL offer response with 10k settlement, Giancarlo wants the 10k and sell the house, Giancarlo to settle
NAME CLAIMS MANAGER CLAIM MANAGER AOB SIGNED
Ribalta, Blanca G IQ Restoration LLC
Gandica, Rocio IQ Restoration LLC
Alvarado, Jhon IQ Restoration LLC
Acevedo, Jose IQ Restoration LLC
Acevedo, Jose (4220) IQ Restoration LLC
Hernandez, Pablo R. IQ Restoration LLC
Diaz, Patricia IQ Restoration LLC
Almosa Seara, Frank R IQ Restoration LLC
Vivas-Oconnor, Abdon IQ Restoration LLC
Rivero, Abel IQ Restoration LLC
Antoine, Henry IQ Restoration LLC
Melendez, Andres IQ Restoration LLC
Davis, Holly Lowe & John IQ Restoration LLC
Pavet, Jose IQ Restoration LLC
Braker, Luz IQ Restoration LLC
Castro, Aldo & Virginia IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
IQ Restoration LLC
DEMAND EXP DEMAND
ESTIMATE LOR SENT Cov.Deter. NIL SENT NIL EXP
LETTER SENT DATE
VALID OR SENT TO
NOTES
INVALID AOB SERVER

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