HUMAN RESOURCE MANAGEMENT

UNIT I - Review
VIDEO…
Human Resource Management (HRM)
Explained:
Everything you Need to Know

https://youtu.be/aPEUKLxxh_k

Class Discussion
 LEARNING OUTCOMES
1. Explain what is human resource management.
2. State how HRM relates to the management process.
3. Review functions of HRM in an organization.
4. Give reasons for the importance of HRM to an
employer/organization and to the employees.
5. Assess how changes in the global economy are
impacting the HRM functions
6. Review laws, regulations or policies that affect the work
environment, employees and employer’s relationships.
7. Research five (5) new and emerging trends in HRM in
the work environment. (Student)
8. Explore careers in HR.
Human Resource Management at Work
• What Is Human Resource Management (HRM)?
 The process of acquiring, training, appraising, and compensating
employees, and of attending to their labour relations, health and
safety, and fairness concerns.

• Organization
 People with formally assigned roles who work together to
achieve the organization’s goals.

• Manager
 The person responsible for accomplishing the organization’s
goals, and who does so by managing the efforts of the
organization’s people.
 The Management Process

Planning

Controlling Organizing

Leading Staffing
Human Resource Management Processes

Human Resource
Planning

Recruitment & Career Development

Selection & Training

Human
Resource
Management
Health and Safety
(HRM) Appraisal
Wellness

Labour Relations Compensation

Additional Functions of HRM
• Conducting job analyses
• Talent Management
• Planning labour needs and recruiting job candidates
• Orienting and training new employees
• Managing wages and salaries
• Providing incentives and benefits
• Communicating
• Building employee commitment
Basic HR Concepts
• The objective of managing:
Getting results

• HR creates value by engaging in activities

that produce the employee behaviors that
the organization needs to achieve its
strategic goals.
HR DEPARTMENT

• To support managers’ HR responsibilities

• Help the organization to meet its objectives by designing

HR programs

• Managers and the HR Department need to work together

9
CHALLENGES IN HRM

10
ENVIRONMENTAL
CHALLENGES
• Rapid change
• Work force diversity
• Globalization
• Legislation
• Evolving Work and Family Roles
• Skills shortages and the Rise of the Service Sector

11
ORGANIZATIONAL
CHALLENGES
• Competitive position: cost, quality, distinctive capabilities
• Decentralization
• Downsizing
• Organizational restructuring
• Self-managed work teams
• Small businesses
• Organizational culture
• Technology
• Outsourcing

12
INDIVIDUAL CHALLENGES

• Matching people and organization

• Ethical dilemmas and social responsibility
• Productivity
• Empowerment
• Brain drain
• Job insecurity

13
Trends in the Nature of Work

Changes in How We Work

High-Tech Service Knowledge Work

Jobs Jobs and Human Capital
 Trends Shaping Human Resource
Management

Globalization
and Competition
Trends

Indebtedness
(“Leverage”) and Technological
Deregulation Trends
Trends in HR
Management
Workforce and
Trends in the
Demographic
Nature of Work
Trends

Economic
Challenges and
Trends
TABLE 1–2 Some Technological Applications to Support HR

Technology How Used by HR

Application service providers ASPs provide software application, for instance, for processing
(ASPs) and technology employment applications. The ASPs host and manage the services
outsourcing for the employer from their own remote computers

Web portals Employers use these, for instance, to enable employees to sign up
for and manage their own benefits packages and to update their
personal information

Streaming desktop video Used, for instance, to facilitate distance learning and training or to
provide corporate information to employees quickly and
inexpensively

Internet- and network- Used to track employees’ Internet and e-mail activities or to monitor
monitoring software their performance

Electronic signatures Legally valid e-signatures that employers use to more expeditiously
obtain signatures for applications and record keeping

Electronic bill presentment Used, for instance, to eliminate paper checks and to facilitate
and payment payments to employees and suppliers

Data warehouses and Help HR managers monitor their HR systems. For example, they
computerized analytical make it easier to assess things like cost per hire, and to compare
programs current employees’ skills with the firm’s projected strategic needs
Establishing Human Resource Information
Systems (HRIS)
• What is it?

• Why use it?

• Benefits?

• Drawbacks?
HR INFORMATION SYSTEM
• Systems used to collect, record, store, analyze and
retrieve data concerning an organization’s human
resources

• Contains computer hardware and software applications

that work together to help managers make HR decisions
HR INFORMATION SYSTEM
• Employees

• Applicant tracking

• Skills inventory

• Payroll

• Benefits administration
HRIS SECURITY AND PRIVACY
• Limit access to HRIS by controlling access to the
computer and its data files

• Use passwords and special codes

• Grant permission to access employees information only

on a need-to-know basis

• Develop polices and guidelines

• Allow employees to examine their personal records

Managing Ethics
• Ethics
 Standards that someone uses to decide
what his or her conduct should be

• HRM-related Ethical Issues

 Workplace safety
 Security of employee records
 Employee theft
 Employee privacy rights
LABOUR LAWS
AND ENFORCEMENT
Jamaican Labour Laws:
• Employee (Termination and Redundancy Payments) Act
(1974)

• Holidays with pay Act. (1973), Minimum Wage Act (1974)

• Labour Relations and Industrial Disputes Act (LRIDA)

(1975)

• National Insurance Act (1973), Workmen’s’ Compensation

Act (1973)
• Pension Reform
 Human Resource Specialties

Recruiter

Labour relations
specialist EEO coordinator
Human
Resource
Specialties
Training specialist Job analyst

Compensation
manager
 Sources

• Dessler, Gary. (2008). Human Resource Management, (11

edition) NJ: Pearson/Prentice Hall Inc.

• Human Resource Management Association of Jamaica

(HRMAJ) http://www.hrmaj.org/