Student name: Diego Fernando Pérez Lucena

Student ID: 8843403 Date Completed: 24/07/2022

Declaration:

I, the student mentioned above, confirm that by submitting this assessment (and any additional attachment associated with
it), to Insight Academy:

o I have not plagiarised any other person's work. Except where appropriately acknowledged, this assignment is my own
work, has been expressed in my own words, and has not previously been submitted for assessment.

o If working in a group, where group work is allowed in an assessment task, I actively participated in group work and
submitted my assessment individually as required.

o I confirm that I have read and understood the assessment requirements for this block.

o I confirm that I am aware of the learning support provided by Insight Academy, and I am willing to access that support
if needed.

o I understand the right to re-assessment and the right to appeal the decisions made in the assessment.

o I do understand and accept the consequences of academic misconduct, according to Insight Academy's Policies and
Procedures.

Student Signature:

Assessment Workbook

Module 3
Contents
Module 3 3
Task 1 – Knowledge Questionnaire 10
Question 1 10
Question 2 10
Question 3 10
Question 4 10
Question 5 11
Task 2-6 Scenario 12
Task 2 – Embed diversity into team plans and operations 15
Task 2.1 Work plans 15
Task 2.1.1 Team Charter 15
Task 2.1.2 Action Plans 16
Task 2.1.3 Individual work plans 17
Task 2.1.4 Processes to accommodate diversity 18
Task 2.1.5 Communication plan 19
Task 2.2 Peer Review 19
Task 2.3 Team analysis 21
Task 3– Support development of a diverse workforce 21
Task 3.1 Reflection, evaluation and action 21
Task 3.1.1 Communication 21
Task 3.1.2 Biases and assumptions 22
Task 3.1.3 Provide support and access to diversity services 22
Task 4– Establish benefits of workforce diversity 22
Task 5– Final presentation 23
Task 6– Wrap Up 25

Assessment Workbook – Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 2 of 38
Module 3

<Insight to add specific instructions and policy and procedures>

Task summary and instructions

This Assessment Workbook has been designed to evaluate your competency in the following
unit of competency:

BSBLDR521 - Lead the development of diverse workforces

https://training.gov.au/Training/Details/BSBLDR521

IMPORTANT NOTE
The assessment for the above unit has been contextualised to prepare project
managers to create a highly effective and productive work environment using the
diversity of talent, abilities, backgrounds and mindsets as a canvas.

To complete this workbook satisfactorily:

You must be able to demonstrate knowledge of:

● legislation, regulation and business policies and procedures relevant to diversity in the
workplace
● types of diverse individuals and groups in the workplace

● strategies, tools and techniques for integrating and engaging a diverse workforce

● potential impacts of gender, race, age, disability, sexual orientation, form of work
engagement and flexible work arrangements on workforce engagement
● benefits of having a diverse workforce and barriers to inclusive engagement.

You must demonstrate the ability to complete the tasks outlined in the following elements
and performance criteria:

1. Establish benefits of workforce diversity

1.1 Identify benefits of diversity in business and workplace contexts
1.2 Qualify and quantify the source of workforce diversity
1.3 Identify legislation and organisational policies and procedures that relate to workplace
diversity
1.4 Identify opportunities and barriers to inclusive engagement
2. Embed diversity into team plans and operations
2.1 Develop work plans to accommodate diversity
2.2 Confirm that work plans incorporate contributions from diverse workforce members
2.3 Adjust plans and operations to align with relevant diversity legislation and
organisational policies and procedures
2.4 Design processes to incorporate and maximise the benefits of diversity

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Task summary and instructions
3. Support development of a diverse workforce
3.1 Apply communication processes and behaviours according to diversity work plans and
processes
3.2 Identify biases and assumptions in communication and behaviour of self and others
and adjust, as required
3.3 Provide workplace support and access to diversity services

The language, literacy, numeracy and employment skills that are essential to
performance but not explicit in the performance criteria, and which you must demonstrate
the ability to complete, are:

Writing
● Develops texts dealing with complex ideas and concepts using specialised and detailed
language to convey explicit information

Self-management
● Analyses the implications of legislation, policy and other organisational responsibilities in
carrying out own role

Teamwork
● Implements communication strategies and behaviours for a diverse range of colleagues to
build rapport and foster strong relationships
● Identifies strengths and limitations of own interpersonal skills and attitudes and addresses
areas that would benefit from further development

Planning and organising

● Takes responsibility for developing and implementing plans and processes to achieve
organisational objectives, seeking feedback and advice, as required
● Uses analytical processes to identify workforce diversity issues and evaluate options to
address them

You must demonstrate evidence of the ability to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, and to:

● lead the development of at least one diverse workforce.

In the course of the above, you must:

● identify diversity within a team based workforce and outline opportunities and barriers to
inclusive engagement of individuals
● promote the benefits of diversity within the workplace and identify the business benefits
of incorporating diversity into planning and operations
● develop a work plan that integrates a diverse workforce, adjusting the plan and
operations to meet legislation, regulations and policy
● structure continuous feedback and review processes into team activities.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 4 of 38
 Task summary and instructions

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the
conditions are typical of those in a working environment in this industry.

This includes access to:

● legislation and regulations related to workforce diversity
● workplace policies and procedures related to working with diversity
● interaction with others.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational
education and training legislation, frameworks and/or standards.

Task summary and instructions

What is this Task 1 – Knowledge Questionnaire
assessment
about? This assessment task is a written questionnaire with a mix of objective and
subjective questions.

This is an open book task – you can use your learning materials as
reference.

The questionnaire is designed to meet the knowledge required to meet the

individual unit requirements safely and effectively.

The written questions may use a range of 'instructional words',

such as 'outline' or 'list'. These words will guide you as to how you should
answer the question. Some questions will also tell you how many answers
you need to give – for example, 'Describe three (3) provisions of…'.

Your assessor will be looking for demonstrated evidence of your ability to

answer the questions satisfactorily, follow instructions, conduct online
research and review real or simulated business documentation as
instructed.

Task 2 – Embed diversity into the team plans and operations

Form a project team with 4-5 classmates.

The trainer and assessor (coach) will provide a project scenario to the
class at the beginning of the term.

This task comprises of the following assessment methods:

o Product-based
o Direct observation of Role-Play

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 5 of 38
 Task summary and instructions
o Case Study/Scenario

You are required to address the following:

● Task 2.1 Work Plans

o Develop work plans to support workforce diversity
● Task 2.2 Peer Review
o Ask for a Peer Review of work plans
● Task 2.3 Team Analysis
o Analyse and evaluate diversity in the project team

Although the assessment requires group collaboration to simulate a work

environment, the assessment submission is individual, and it will be
marked as such.
Task 3 - Support development of a diverse workforce

This assessment task builds on Task 2.

This task comprises of the following assessment methods:

o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)

You are required to address the following:

● Task 3.1 Reflection, evaluation and action

o Reflect and evaluate communication, and biases and assumptions
o Determine support for project team about diversity services

This is an individual task.

Task 4 - Establish benefits of workforce diversity

This assessment task builds on Task 2,3,4.

This task comprises of the following assessment methods:

o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)

You are required to address the following:

● Task 4 Establish benefits of workforce diversity

o Provide evidence of project completion

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 6 of 38
 Task summary and instructions
Although the assessment requires group collaboration to simulate a work
environment, the assessment submission is individual, and it will be
marked as such.
Task 5 – Final presentation

This assessment task builds on Task 4.

This task comprises of the following assessment methods:

o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)

You are required to address the following:

● Final presentation
o Prepare, deliver and evaluate a presentation about project work

Although the assessment requires group collaboration to simulate a work

environment, the assessment submission is individual, and it will be
marked as such.
Task 6 – Wrap Up
This assessment task builds on Task 2,3,4, and 5.

This task comprises of the following assessment methods:

o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)

You are required to address the following:

● Wrap Up
o Provide feedback on teamwork
o Provide evidence of teamwork

Although the assessment requires group collaboration to simulate a work

environment, the assessment submission is individual, and it will be
marked as such.
Suggested It is advisable to complete the assessment progressively.
Assessment Please refer to the submission dates provided in the Learning Management
Schedule System.
A suggested progressive completion schedule is provided below.
Week 1 Task 1
Complete the knowledge questionnaire progressively as the
content of the unit is covered during the term.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 7 of 38
 Task summary and instructions
Task 2
o Review assessment requirements and form the project
team
Week 2 Task 2
o Develop the Action Plans
o Start working on the project deliverables
Week 3 Task 2
o Develop the Team Charter
o Develop individual work plans
o Continue working on the project deliverables
Week 4 Task 2
o Develop processes to support diversity
o Develop the communication plan
o Continue working on the project deliverables
Week 5 Task 2
o Peer Review
o Team Analysis
o Continue working on the project deliverables
Week 6 Task 3
o Reflection and evaluation – communication
o Reflection and evaluation – biases and assumptions
o Reflection and evaluation – support and access to
diversity services
Week 7 Task 4
o Complete project deliverables

Task 5
o Prepare presentation for week 8

Week 8 Task 5
o Deliver the final presentation
o Reflect on the presentation

Task 6
o Provide feedback about team members' work
o Evaluate own work
o Provide evidence of teamwork

Finalise and submit the Assessment Workbook.

What do I ● submit the completed assessment tasks, according to instructions,
need to do to
complete this ● complete the tasks as instructed and present them in a professional
task manner,
satisfactorily?
● use your own words and reference sources appropriately,

● meet the word count where required,

● use the scenario provided by the trainer and assessor,

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 8 of 38
 Task summary and instructions

● use the templates provided where required,

● for your performance to be deemed satisfactory in this assessment

task, you must satisfactorily complete all parts of the assessment tasks
and address all of the assessment criteria,
● if part of the assessment tasks is not satisfactorily completed, you will
be asked to complete further assessment to demonstrate satisfactory
performance.

Evidence You must ensure that you have completed and submitted all the
Summary following:

● Answered ALL questions in the Knowledge Questionnaire as instructed

● References

Complete the following in Task 2:

● Team Charter in Task 2.1.1

● 2 x Action Plans in Task 2.1.2

● Individual work plans x # of team members in Task 2.1.3

● 2 x processes in Task 2.1.4

● Communication Plan in Task 2.1.5

● Completed Peer-Review in Task 2.2

● Team Analysis in Task 2.3

Complete the following in Task 3:

● Reflection and evaluation – communication in Task 3.1.1

● Reflection and evaluation – biases and assumptions in Task 3.1.2

● Reflection and evaluation – support and access to diversity services in

Task 3.1.3

Complete the following in Task 4:

● Evidence of project completion x 5 in Task 4

Complete the following in Task 5:

● PowerPoint presentation in Task 5

● Presentation Plan in Task 5

● Reflection – final presentation in Task 5

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 9 of 38
 Task summary and instructions
Complete the following in Task 6:
● Feedback on team members in Task 6

● Self-evaluation in Task 6

● Evidence of teamwork in Task 6

Resources and • Computer with Internet access
equipment • Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided by the trainer and assessor
• Relevant policies and procedures as provided
• Templates as provided
Assessment Please refer to the Marking Sheet.
Outcome and
Feedback

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 10 of 38
 Task 1 – Knowledge Questionnaire
Answer all the questions below:

Question 1

Identify and briefly describe:

● Two (2) legislation and regulations

● Two (2) organisational policies and procedures that are relevant to diversity in the workplace

Outline
(40-80 words)
Work Health and Safety Work health and safety is the management of risks to the
health and safety of everyone in your workplace. This
includes the health and safety of anyone who does work for
you as well as your customers, visitors, and suppliers.
Racial discrimination act It promotes equality between people of different backgrounds
and protects people from unfair treatment or denigration
based on their race, colour, descent, or national or ethnic
origin.
Workplace gender equality The goal of gender equality is to offer equal opportunities and
outcomes to people from different gender. Workplace gender
equality will be achieved when people are able to access and
enjoy equal rewards, resources, and opportunities regardless
of gender.
Disability Discrimination Act It makes disability discrimination unlawful and promotes
equal rights, equal opportunity, and equal access for people
with disabilities. In the workplace, the act covers all areas of
employment and makes it unlawful for a person to be
discriminated against because of their disability

Question 2

Identify and describe three (3) types of diverse individuals and groups in the workplace.

Types of diverse individuals Description

and groups in the workplace (30-50 words)
Behaviour and Ethnodiversity Everyone has their own unique behaviours due to patterns
they develop throughout their lives, often as a result of an
individual's background, family, friends, and culture. This is
an important element of diversity to recognize because while
a behaviour may seem ordinary or unremarkable to you, to
someone else it may seem rude, odd or inappropriate.
National Origin Regardless of where a person may currently be living, the
country where one is born can provide a set of cultural
attributes that one may carry with them for their entire life.
From religious beliefs to personal character and much more,

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 11 of 38
 Types of diverse individuals Description
and groups in the workplace (30-50 words)
a person’s national origin can define many things about them
that they may carry with them for life.
Age At any given time, several generations are employed in the
workforce. Each has its own distinct differences defined by
the time people were born and the unique social, political,
and economic changes that occurred during their upbringing.

Question 3

Identify a positive and/or negative impact of gender, race, age, disability, sexual orientation,
employee engagement and flexible work arrangements on the workforce.

Impact
Gender Creating a diverse gender workforce will impact positively how
stakeholders perceive the inclusiveness of the company.
Race Will improve competitiveness, taking into account different points of
views and skills.
Age It will impact the experience of the company by having a diverse
range of age workforce. Perfect balance between performance and
experience.
Disability It helps the company reach a wider market of customers and clients.
And make the company facilities, procedures, products, and services
greatly accessible for everyone.
Sexual Orientation This is an aspect shouldn´t be asked, however it is important to train
workforce about it to create a diver and inclusive workplace.
Employee engagement It is important to engage the workforce equally and accordingly
different skills so the company can be more productive.
Flexible work This is important to create a work-life balance, crucially important
arrangements when different religions are involve in the company.

Question 4

Identify four (4) benefits and four (4) barriers to inclusive engagement.

Benefits Barriers
New perspectives and innovation. Bias in the workforce.
Increased employee engagement and trust Bullying from managers and colleagues
Stronger business results and profits Selective talent pipeline
Leadership involvement Tolerance in the team

Question 5

Outline three (3) strategies, tools and/or techniques for integrating and engaging a diverse
workforce.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 12 of 38
 Strategies, tools and/or Outline (40-80 words/item)
techniques for integrating
and engaging a diverse
workforce
Team Buildings This is the best way to integrate diverse teams, with different
activities such as role plays, integration games, strategy and
inclusive teamworks allow team to interact effectively and
know much better their colleagues.
Strategies to make Accessible for This is a widely known tool to be integrated in several
Disabled (Dyslexie Font) processes and communications to make them inclusive to
people with disabilities. Makes the documents easier to read
and understand for them.
Reduce Language Barrier and This is one of the main strategies a company should
improve communication implement within is diverse and inclusive approach, it is vital
approach. to make people heard and represented.
Task 2-6 Scenario

You have been engaged as a Project Manager by XYZ Pty Ltd trading as InnoStar Business
Incubator Centre (IBI).

The Project Manager will lead a team of 3-5 individuals to develop information and promotional
material about diversity in the workplace.

You will work in simulated work conditions and use appropriate management and leadership
techniques to bring the project to completion in a diverse work environment.

You will work in a team of 3-5 students, playing the project manager's role (PM) in turns so that all
students in the group will have the opportunity to manage and lead the group.

The coach will play the CEO's role, project sponsor, in the simulated work environment.

The organisational chart for IBI is presented below:

CEO

CFO Project Manager

Marketing and
IT Administration HR
Communication

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 13 of 38
The departmental teams are as follows:

CEO and Founder Taylor Herbert

CFO Duncan White

Marketing and Marketing Manager – Silvia Trades

Communication
2 x marketing and communication officers

1 x social media officer

1 x public relations and partnership officer

Duties include:

● Brand management

● Marketing strategy and implementation

● Social Media management

● Media liaison

● Partnership with colleges, universities and businesses

● Communication management

● Customer Relationship Management

HR HR Lead – Robert Jamison

Duties include:

● Recruitment, selection and induction of staff

● Provision of guidance to management on HR related matters

● Staff performance management in collaboration with management

Administration Administration Manager – Samuel Been

2 x Customer Service Officers

2 x Admin Officers

Duties include:

● Administration

● Admin support to CFO and CEO

● Customer Service

● Front Desk

IT IT Lead – Barbara Green

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 14 of 38
 1 x IT officer

● Installation and maintenance of computer network system

● Website maintenance

● Cybersecurity

● Installing and configuring software, systems, networks, printers and

scanners

Project Manager Duties Include:

● Support entrepreneurs with concept development

● Provide project management expertise to entrepreneurs

● Train entrepreneurs in project management practices

● Provide expertise in Design Sprint

Every team will have to:

● Set up the team

● Embed diversity into team plans and operations

● Support the development of the diverse team

● Create an inclusive work environment

● Complete the assigned project according to requirements

The CEO has asked the team to complete the following:

Video A video about the benefits of diversity in business and the

workplace context to use as a training material for the start-ups
working at IBI.

(3-5 minutes)

Brochure An engaging brochure about:

● Source of workforce diversity

● Legislation and organisational policies and procedures related

to workplace diversity

to distribute to IBI staff as part of their induction program.

Animated video An animated video about opportunities and barriers to inclusive

engagement in the workplace to use as training material for the
start-ups working at IBI.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 15 of 38
 (3-5 minutes)

Business proposal A business proposal document (1-2 pages) to present to the CEO
document about how to improve workplace support and access to diversity
services.

Promotional material Promotional material (format of choice) to promote a specific

diversity type in the workplace.

Please liaise with your coach at the beginning of the term.

Please liaise with your coach to ensure you use free tools to complete the work above.

Complete the following:

Form a team of 4-5 students who will work in collaboration during this term.

Please note that, although the assessment requires collaborative work to simulate real work
conditions, assessment submission is individual, and it will be marked as such.

Please take turns in covering the role of Project Manager in the team.

Record the name of the students in the team below:

Student Full Name

Juan Martin Garcia Salazar

Diego Fernando Perez Lucena

Darshana Jayawardane Kalinga

Harpreet Na

The coach will validate that the students listed above are all part of the team (Refer to the Marking
Sheet).

Task 2 – Embed diversity into team plans and operations

Complete the following:

Task 2.1 Work plans

Work in collaboration with the team and complete the following.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
Page 16 of 38
Task 2.1.1 Team Charter

Develop a Team Charter focusing on collaboration, inclusion and mutual respect.

Template 1 – Team Charter

Team Charter
<Team Name/Department>
Project Title Project 4Diversity P4D
Project Create consciousness in the company about diversity at the workplace and its
Purpose and benefits. Through this project there are going to be create a collaborative and
Vision inclusive environment so it can be excel all the benefits of diversity. Each area
in the company will be prepare to embrace new team members with no
Why are we
delivering this conditions.
project?
Project Everyone benefits from this project, both the employees and the company.
Benefits When an employee feels good in the company, that his opinion counts and that
he is valued, his productivity increases, bringing with it better performance.
Who benefits from Increasing performance within each area will lead to a greater company
the project? How?
success.

Project As members of this team we want to achieve all the goals proposed for the
success project, with outstanding quality in the work done and professionalism. Once
all stakeholders have accomplished all their expectations, we as a team, will
What does project consider all our efforts to be successful.
success look like?

The project will be successful when all company directors include in their
procedures and operations diversity and inclusive techniques to maximise the
performance of the diverse team.
Teamwork One of the main challenges in the teamwork is the time, each person has
different projects and totally changing schedules, however, all team members
What are the are committed to give their best and have enough time to dedicate to this
challenges of
teamwork? project.
How can we All team members have different backgrounds, this does not mean that this is
successfully work
together?
a bad thing, however, we all have different perspectives which allows us to see
the project from different points of view.
With proper communication, all challenges can be resolved, respecting the
opinions of others and always reaching the best possible agreement.
Team Values Responsibility to the team
Proactivity
4-5 team values Organisation
Communication
Motivation
Ground rules Be punctual with the progress of the project
Respect other members of the group
4-5 ground rules Be clear about the role of each person in the team
Give and receive recommendations from other team members.
Ground 1. Effective communication
norms 2. Active listening
3. Commitment
4-5 ground norms 4. Punctuality
5. Ability teamwork

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Team Charter
<Team Name/Department>
6. Encourage to give and receive feedback
7. Problem-Solving.
8. Clear Objectives understanding
9. Focus on achieving common goals
10. Strategic Planning

Working Ready to Start Work:

agreement
Done/Completed:
● What does
'ready' to start Processes, Practices, Technology
work mean?
● What does Sefl-organise
'done/completed
' mean?
● What processes,
work practices
and technology
will we use?
● How will work
be self-
organised?

Task 2.1.2 Action Plans

1. Develop an action plan to complete the project work.

Ensure that the plan incorporates contributions from all team members and aligns with relevant
diversity legislation and organisational policies and procedures.
Add additional rows as needed.

Video A video about the benefits of diversity in business and the

workplace context to use as a training material for the start-ups
working at IBI. (3-5 minutes)
1. Find out free of charge tools to create the video.
2. Where we are going to get the content (Images, videos,
music). It has to be free of charge.
3. Write down the dialog to create the video.
4. Record that voice
5. Editing the video in the app.
6. Review of the video and final changes.

Brochure An engaging brochure about:

● Source of workforce diversity

● Legislation and organisational policies and procedures related

to workplace diversity
to distribute to IBI staff as part of their induction program.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 1. Find information relevant to include in the brochure
including legislations
2. organise information
3. plan communication strategy
4. Align image to the branding manual
5. Create Brochures
6. Review and do final changes.
Animated video An animated video about opportunities and barriers to inclusive
engagement in the workplace to use as training material for the
start-ups working at IBI. (3-5 minutes)
● Identify how the animated video will be made.
● Find out the free tools to create the video.
● Write the dialogue to create the video.
● Edit the video in the application.
● Review the video and make final changes.
Business proposal A business proposal document (1-2 pages) to present to the CEO
document about how to improve workplace support and access to diversity
services.
● Define the Problem
● present our Solution
● Define our deliverables and success criteria
● state our plan
● outline our project schedule and budget
● submit it to the coe
● if needed edit/proofread proposal
Promotional material Promotional material (format of choice) to promote a specific
diversity type in the workplace.
Promotional Banners:
● Design the type of banner
● Search for the information to be displayed
● Decide what we want to make known with this promotion
● Review the final banner
What are the types of diversity? - Workable
What Are the 4 Types of Diversity in the Workplace? (alliant.edu)
Please liaise with your coach at the beginning of the term.

Template 2 – Action Plan

Action Responsibility Timeframe Resources KPIs

needed (one/action)
Find out free of Juan Garcia 2 days Laptop Planned vs Actual
charge tools to Internet Hours

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Action Responsibility Timeframe Resources KPIs
needed (one/action)
create the video. Phone Free apps/total apps
found within the
timeframe.
Where we are Diego Perez 2 days Laptop Planned vs Actual
going to get the Internet Hours
content (Images, Phone Free apps/total apps
videos, music). It Cloud/hard found within the
has to be free of storage timeframe.
charge.
Plan de video and Juan Garcia 2 days Laptop Milestone on time %
content with the Internet
team Phone
Cloud/hard
storage
Write down the Harpreet Na 3 days Laptop On-time completion %
dialog to create the Internet Planned Value
video. Phone
Information
regarding the
topic
Record that voice Darshan 2 days Laptop Planned vs Actual
Jayawardane Internet hours
Phone Milestone on time %
voice recorder Planned Value
cloud/hard
storage
Editing the video in Diego Perez 8 days Laptop On-time completion %
the app. Internet Planned vs Actual
Phone hours
Content from the Planned Value
other teams Adjustments to
Apps access schedule
where to get
resources
Review of the Juan Garcia 2 days Laptop Planned value
video and final Internet On-time completion %
changes. Phone Planned vs Actual
App access Hours.

Find information Harpreet Na 2 days Laptop Planned vs Actual

relevant to include Internet hours
in the brochure Phone Milestone on time %
including Cloud/hard Planned Value

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Action Responsibility Timeframe Resources KPIs
needed (one/action)
legislations storage
organise Diego Perez 1 day Laptop On-time completion %
information and Internet Planned vs Actual
create a sketch Phone hours
Canva Planned Value
Adjustments to
schedule
plan Juan Garcia 1 day Laptop On-time completion %
communication Internet Planned Value
strategy Phone
Align image to the Juan Garcia 1 day Laptop Milestone on time %
branding manual Internet
Phone
Create Brochures Darshan 3 days Laptop planned hours
Jayawardane Internet Actual hours
Phone done with in the time
Canva frame
Review and do Harpreet Na 1 day Laptop compare gap between
final changes. Internet planned vs Actual
Phone hours

Identify how the Diego Perez 2 days Laptop Planned vs Actual

animated video will Internet Hours
be made. Phone Free apps/total apps
found within the
timeframe.

Design the type of Juan Garcia 3 days Laptop set the time for design
banner Internet banner
Canva calculate all the hours
Search for the Harpreet Na 2 day Laptop must be done with in
information to be Internet the planned hours
displayed Phone
Decide what we Darshan 2 days Laptop what using for
want to make Jayawardane Internet promotion.
known with this Phone create a certain time
promotion period
Review the final Diego Perez 2 days Laptop compare with planned
banner Internet hours vs Actual hours
Phone On-time completion %

2. Develop an action plan to support, promote and champion diversity in the team.Consider how
you can create an inclusive and engaging work environment.
Ensure that the plan incorporates contributions from all team members and aligns with relevant
diversity legislation and organisational policies and procedures.

(5-6 key actions)

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 Template 2 – Action Plan

Action Responsibility Timeframe Resources KPIs

needed (one/action)
include workplace People service ongoing Employee record Pay comparison
diversity principle Branch/Manage programme Laptop
in leadership and rs s
management are
programmes developed
and
reviewed
developing HR Ongoing Recruitment Maximise the
recruitment Manager/Gener Documents promotional figures
process to al Manager Internet focus on the
maximise induction recruitment figures
employment programme
opportunities for record
Indigenous people
and those with a
disabilities

Monitor on an All Managers Ongoing HR employee focus on the

annual basis in report recruitment figures
staffing profile for laptop Pay comparison
gender balance
Encourage all HR Ongoing laptop Check all the
employees and Department/ internet employment
particularly service Access database engagement figures
members of department comparing customer
diversity groups to diversity percentage
update the
Company Data
base
Encourage all All Managers On going in Employee focus on the
managers to work new database recruitment figures
closely with new recruitment System Access Pay comparison
recruits to identify s laptop Exit interviews
issues early commence mobile
Ensure All All departments 3 months funds comparison employee
employees with a special engagement figures
Disability have consultancy Comparing Employee
access to the mobile retention figures ns
necessary Laptop Exit employee figures
equipment and
ergonomic items to
actively participate
in the work place

Task 2.1.3 Individual work plans

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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Individual Task

Meet with the individual team members and help them develop individual work plans:

● Two key goals based on project goals, role and responsibilities

● One key goal focused on supporting the creation of an inclusive work environment in the project
team
● Two training needs to be based based on the operational needs of the project

● One training need related to knowledge and skills to champion, enhance and support diversity in
the work environment

Please assume that you have been given an overall budget of $8,000 for the team's professional
development.

Template 3 – Individual Work Plan

Project Team Member Name: Darshana Jayawardane Kalinga

Date: 20/06/2022
Project Manager: <your name>

Goal Actions/Tasks KPI Review

A culturally Pathway Monitor and Seniors are doing well in developing

diverse opportunities report on diversity programmes
Workforce progress in
increasing
cultural diversity
in senior roles
Professional Provide targeted Training is very good but need to be
Development training to focus
support staff to more on culturally diverse
deliver service to communities.
culturally diverse
communities

Training Goal Training Budget Comments

Plan Develop the Languages 1500 reduce the cost
Diversity in the Programmes

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 Project Team Member Name: Darshana Jayawardane Kalinga
Date: 20/06/2022
Project Manager: <your name>

Company
Participating 2500 Try to participate
Multicultural every one
Programmes
Introducing 1000 Need to little bit
teamwork targets higher standard

Project Team Member Name: Diego Fernando Perez Lucena

Date: 20/06/2022
Project Manager: <your name>

Goal Actions/Tasks KPI Review

Developing Leadership and Appointing leader

the Leadership ownership who can develop,
follow and the
respect culturally
diverse
communities

Training Goal Training Budget Comments

Plan Leadership and Organising 2000
ownership who can diversity events
deliver the cultural to excel teams.
diversity
Develop

Project Team Member Name: Juan Martin Garcia Salazar

Date: 20/06/2022
Project Manager: <your name>

Goal Actions/Tasks KPI Review

Information Program policy and Use Available

Building service delivery demographic and
service data on
cultural diversity
Knowledge Capture collect whole of
and Sharing department
cultural diversity
success stories
and share on

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Project Team Member Name: Juan Martin Garcia Salazar
Date: 20/06/2022
Project Manager: <your name>

internal platforms

Training Goal Training Budget Comments

Plan Gathering Whole of -
Information in
company and the
Employers

Project Team Member Name: Harpreet Na

Date: 20/06/2022

Project Manager: <your name>

Goal Actions/Tasks KPI Review

Training Goal Training Budget Comments

Plan

Task 2.1.4 Processes to accommodate diversity

Develop two processes to incorporate and maximise the benefits of diversity in the project team.

Process 1

During the meeting with the team and stakeholders, there is going to be recorded what we called
an “idea-keeper” where the idea is to consider and discuss each member’s idea regarding the
project. So, the team member will feel included and heard, and will encourage them to nurture
the project planning and execution. Then, as long as each member is collaborating with the
project there will be a more understanding of skills, knowledge and commitment that will
eventually help to delegate efficiently several tasks.

Process 2

During all communications, each has to be reviewed in order to include the usability of Common
language, so the team will have easy access and understanding of the process. Then when
delegating activities it is important to allow and consider some time flexibility aligned with cultural

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 believes and trying to find a work life balance.

Task 2.1.5 Communication plan

Develop a communication plan to support work plans and ensure that all involved in the process
feel included and respected.

(4-5 stakeholder groups or individuals)

Template 4 - Communication Plan

Stakeholder Internal Role and Communication Communication format

Group or (I) responsibilities needs and frequency
Individual External
(E)

Example: I Manages the company ● Progress reports ● Weekly progress reports

CEO
● Issues ● Fortnightly meetings

● Risk management ● Ad-hoc communication about

issues and risks
Sponsor/Client E Owner of the Budget of the project weekly project summary
project cost and income budget report
earned value
Project I Manage the Operation and Monthly/Weekly project
Manager Project Strategic plans Summary
Project duration Current Activity Reports
Project progress Progress Reports
Project team I Delivering the When to execute the who/Does/What/When to
project following project Do list
Manager What is assigned to
Instruction team member
CFO I Controlling When need funds Monthly/Weekly Budget
Finance What will be the P/L sheet
Future Value NPV Sheet
Regarding Profit and Expenses, receipt.
loss invoices and vouchers

Task 2.2 Peer Review

Ask another project team to review your work in Task 2.1 and evaluate it based on the following
criteria:

● Effectiveness of the work plans to guide project work and ensure successful completion of the
project
● Efficacy of communication plan

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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● Relevance of individual training plans to achieve work and diversity goals

● Alignment of the work plans with relevant diversity legislation and policy and procedures

● Effectiveness of processes to incorporate and maximise the benefits of diversity in the project
team

Provide the other project team with the peer-review form below (Template 5) to document their
evaluation. Provide a copy of the completed peer-review form with your submission.

Please note, apply suggested improvements before submitting your assessment.

Template 5 – Peer Review Form

Students Student Names: Juan Martin Garcia Salazar

Providing
Feedback
Date of the peer- 20/06/2022
review
Criteria Feedback Comments
Positive feedback and areas to
improve/update/
refine/complete.

Effectiveness of the work Strongly agree Juan oversaw the videos, he effectively
plans to guide project work Agree followed the work plan and attached to
and ensure successful Neutral the lineaments.
completion of the project Disagree
Strongly disagree

Efficacy of communication Strongly agree Juan communicated effectively with the

plan Agree rest of the team members. He had to
Neutral collaborate with a diverse team with
Disagree members form other cultures where he
Strongly disagree knew how to communicate properly.

Relevance of individual Strongly agree He found relevant training to achieve the

training plans to achieve Agree goals properly. However, there is more
work and diversity goals Neutral need of training regarding diversity.
Disagree
Strongly disagree

Alignment of the work Juan was aligned with all relevant

plans with relevant Strongly agree legislation.
diversity legislation and Agree
policy and procedures Neutral
Disagree

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Students Student Names: Juan Martin Garcia Salazar
Providing
Feedback
Date of the peer- 20/06/2022
review
Criteria Feedback Comments
Positive feedback and areas to
improve/update/
refine/complete.

Strongly disagree

Further comments.
He did an excellent job during the course of the project. He managed properly the team when he
was a Project manager in charge, showing up some great leadership skills.

Task 2.3 Team analysis

Individual task

Provide an analysis and evaluation of the quality and quantity of source of workforce diversity in the
project team.

Consider factors such as:

● Type of diversity

● Work arrangements

● Skills and experience

● Attributes

(100-150 words)

Certainly, the team was formed by members form diverse background. Two form South America
and the other two form Asia. At the beginning the communication was an issue mainly because of
the domain of the language. However, there was created an organized way to bring together the
team and start planning the project, delegating tasks according to skills, experience, and
workload. Later in the team we had an issue of commitment and accountability with one of the
members, where if there was developed a stronger communications strategy, it would not have
affected the team.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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Task 3– Support development of a diverse workforce

Complete the following:

Task 3.1 Reflection, evaluation, and action

Individual Task

Task 3.1.1 Communication

Reflect on the communication processes and behaviours in the project team. Evaluate how they
met diversity work plans and needs:

● Were they effective?

● What can be improved?

● What lessons did you learn?

● What would you do differently?

Summarise your reflection and evaluation in the space provided below.

(80-120 words)

The communication strategy was effective at the beginning of the project, it was enough to make
the activities completed and work smoothly through the planning and executing of the project.
However, there was a lack fo commitment from one of the members, where made difficult flow
up and check out the progress of some tasks. Certainly, in this case que communication strategy
was insufficient to avoid and impact in the final project, where it would have delivered with
greater quality otherwise.

Task 3.1.2 Biases and assumptions

Reflect on your work and the work of others in the project team. Identify biases and assumptions in
communication and behaviours of yourself and others. Determine how you can improve by
adjusting behaviour and communication.

Summarise your reflection and evaluation in the table below.

Identified biases and assumptions in How to improve

communication and behaviours
Self-evaluation Assume they know because I know Better listening skills and
always ask first
Darshan Courtesy bias Be more direct and create
rapport
Juan Confirmation biased and unrealistic Be more open to listening to

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Identified biases and assumptions in How to improve
communication and behaviours
promises others
Harpreet Could not identify Could not identify

Task 3.1.3 Provide support and access to diversity services

Reflect on your role as project leader:

● How did you provide support and access to diversity services to team members? Provide an
example in your response.

Summarise your reflection in the space provided below.

(50-100 words)

When I was project leader, I made sure all the documents where available for all members and
were written in a way that was easy to understand. Opened new communication channels to
share experiences and concerns. These strategies were kept during the whole project and widely
used by the menbers.

Task 4– Establish benefits of workforce diversity

k 3–

Provide evidence of project completion.

Evidence can be copied and pasted in this document or provided as a separate document with your
assessment.

Deliverable Evidence

How the evidence is provided.

Video https://youtu.be/jCOUiVnQh-Y

Brochure ATTACHED

Animated video https://youtu.be/BTXek2W-7KI

https://youtu.be/xpr3YyBfANs

Business proposal ATTACHED

document

Promotional material ATTACHED

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 Task 5– Final presentation
a divers
In collaboration with the team, prepare a final presentation to deliver in week 8.

You will present your project deliverables.

All team members must assist with the preparation of the presentation, and all team members must
present.

Before the presentation

1. Develop a PP presentation to address the following:

● Aim of the project

● Presentation of each deliverable

● Lessons learned

● Q&A with the audience

Consider:

● 6-10 Slides

● Duration of the presentation: 15 minutes

● Q& A: 15 minutes

● You will have to submit the PP with your assessment

2. Prepare any other presentation material as needed.

You will present to an audience comprised of your classmates, the coach, as well as other
stakeholders such as the expert (client).

They will ask you questions about any of the topics listed for the presentation. Ensure that you are
ready to engage with the audience and answer questions.

Remember to submit the PP with the rest of your assessment.

The coach will evaluate your performance during the presentation and provide feedback in the
marking sheet.

If you are absent from class, it is your responsibility to make alternative arrangements with the
trainer and assessor to present. You can reschedule only once.

3. Prepare a presentation plan using Template 6

Template 6 –Presentation Plan

Structure of the Presentation

presentation. Aim
Business plan
Videos

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

Insight Academy of Education Pty Ltd RTO #41393 CRICOS # 03467G
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 Banners
Brochure
Lessons learned
Information and data
needs.
Decide the tone, structure, Friendly but serious tone, formal presentation.
style of communication
and presentation,
adequate to the target
audience
Strategy to make the As smooth as possible, just one change of screens while
presentation engaging and presenting the videos.
fun.
Presentation material ATTACHED
Tasks to prepare and Darshan Diego Juan Harpreet
deliver the presentation. Presentation
Add additional rows if Aim
needed. Business
plan
Videos
Banners
Brochure
Lessons

During the presentation

● Welcome the audience

● Introduce the team

● Present

● Engage the audience

4. Evaluate the presentation

Individual task
● Reflect on the final presentation:
o Was the presentation engaging?
o How did the audience respond?
o How did you engage the audience? Provide an example.
o What did you do well? What could you improve?

(50-100 words)

Summarise your reflection in the space provided below.

It was an exceptionally smooth presentation considering the videos were not uploaded
directly to the slides. At the end we need more engagement and participation from the team

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 members. The audience responded well to the presentation, however we need to work more
in how to engage more the audience.

Task 6– Wrap Up
e

Complete the following wrap up tasks:

1. Feedback to team members

Individual task

● Evaluate the performance of your team members during this term.

● Complete the feedback forms below, providing qualitative feedback against each evaluation
factor.
● Consider what each team member did well and what they could improve,

Juan Martin Garcia Salazar

Factors Qualitative feedback
(30-50 words/factor)
Commitment, reliability and punctuality. He was punctual during most of the
meetings, he missed a couple but with
justification.
Active participation in group work. He participated actively during the group
work
Contribution to planning, organisation and Well contribution to planning, when he was
strategising of group work. project leader he organised and lead the
group work.
Leadership, communication, conflict He was a good leader, however didn’t have
resolution and feedback. any chance to validate his conflict resolutions
skills.
Decision-making, problem-solving, issue During the course of the activities he faced a
resolution. couple of situations where he was creative
and showed up his skills.
Ability to support and enhance an inclusive He had all the ability to help the team to be
work environment. more inclusive.

Darshana Jayawardane Kalinga

Factors Qualitative feedback

(30-50 words/factor)
Commitment, reliability and punctuality. He was punctual during most of the
meetings, he missed a couple but with

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 Darshana Jayawardane Kalinga

justification.
Active participation in group work. He participated actively during the group
work
Contribution to planning, organisation and Well contribution to planning, when he was
strategising of group work. project leader he organised and lead the
group work.
Leadership, communication, conflict He was a good leader, however didn’t have
resolution and feedback. any chance to validate his conflict resolutions
skills.
Decision-making, problem-solving, issue During the course of the activities he faced a
resolution. couple of situations where he was creative
and showed up his skills.
Ability to support and enhance an inclusive He had all the ability to help the team to be
work environment. more inclusive.

Harpreet Na
Factors Qualitative feedback
(30-50 words/factor)
Commitment, reliability and punctuality. He was punctual during most of the
meetings, he missed a couple but with
justification. He needed more commitment.
Active participation in group work. Evident lack of participation.
Contribution to planning, organisation and
strategising of group work.
Leadership, communication, conflict
resolution and feedback.
Decision-making, problem-solving, issue
resolution.
Ability to support and enhance an inclusive
work environment.

2. Self-evaluation

Self-evaluate your performance in teamwork.

Individual task

Diego Fernando Pérez Lucena

Factors Qualitative feedback
(30-50 words/factor)
Commitment, reliability and punctuality. I missed a couple of meetings but with
justification.
Active participation in group work. I participated actively during the group work
Contribution to planning, organisation and Well contribution to planning, when I was
strategising of group work. project leader I organised and lead the group

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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 Diego Fernando Pérez Lucena
work.
Leadership, communication, conflict I was a good leader, however didn’t have any
resolution and feedback. chance to validate my conflict resolutions
skills.
Decision-making, problem-solving, issue During the course of the activities I faced a
resolution. couple of situations where he was creative
and showed up his skills.
Ability to support and enhance an inclusive He had all the ability to help the team to be
work environment. more inclusive.

Your performance as a Project Manager. When I was project leader, I made sure all
Provide two examples of when you played the documents where available for all
the Project Manager in simulated work members and were written in a way that was
conditions in your self-feedback. easy to understand. Opened new
(50-100 words) communication channels to share experiences
and concerns. These strategies were kept
during the whole project and widely used by
the members.

3. Evidence

Provide evidence of teamwork:

● Team communication

● Work progress and tracking

(6-8 evidence such as screenshots and pictures)

Document the evidence in the space provided below.

Assessment Workbook _ Module 3 BSB50820 Diploma of Project Management

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