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Communication Skills Unit 4

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65 views9 pages

Communication Skills Unit 4

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UNIT-IV

INTERVIEW SKILLS &


TTTTTTTIT
GIVING PRESENTATIONS
Points to be covered in this topic
INTERVIEW SKILLS
OTHEPURPOSE OF INTERVIEW

ODO's OF AN INTERVIEW
ODONT's OF AN INTERVIEW

GIVING PRESENTATION
ODEALING WITH FEARS

O PLANNINGYOUR PRESENTATION

OSTRUCTURING YOUR PRESENTATION


ODELIVERING YOUR PRESENTATION

OTECHNIQUES OF DELIVERY
OINTERVIEW SKILLS
The Purpose of the Interview
One of the major forms of oral communication is the purpose of an
interview or the objective of the interview. It is possible to conduct
interviewsfor many reasons. These are the purposes of interviews:
1. Advising: By conducting an interview, the interviewer can provide
necessary advice to the interviewee or to a concerned third party.
2. Increasing understanding: Interviews can enhance the understanding
of the parties on a variety of topics.
All parties in an interview exchange their views, opinions, and
suggestions during the open discussion session.
As a result of the openness of the interview, the concerned parties can
better understand one another and minimize miscommunication.
Measuring stress: An important purpose of an interview is to gauge
employee stress.
An interviewee is put through difficulties to test how he reacts to
stressful situations as part of a stress interview.
It is commonly used when selecting candidates for jobs in which a
person must be capable of handling difficult situations without
losing their temper.
4. Finding out the best candidate: During an employment interview, the
goal is to select the most suitable candidate out of the potential
dates. To determine the candidate's qualifications, several
candidates.
questions will be askedto him or her during the interview.
* DO's of an interview
Dress appropriately for the industry on the
sideof being conservative to show you take
the interview seriously. Your personal
grooming and cleanliness should be
impeccable.
Arrive early; 10 minutes prior to the interview start time [or earlier if
theevent or employer instructs you to do so].
Treat other people you encounter with courtesy and respect. Their
opinions of youmight be solicited during hiring decisions.
Offer a firm handshake, make eye contact, and have a
friendly expression when you are greeted by your
interviewer.
Listen to be sure you understand your interviewer's name and the correct
pronunciation.
Even when your interviewer gives you a first and last name, address your
interviewer by title (Ms., Mr, Dr) and last name, until invited to do
otherwise.
Maintain good eye contact during the interview.
Sit stillinyour seat; avoid fidgeting and slouching.
Respond to questions and back up your statements about yourself with
specific examples whenever possible.
Ask for clarification ifyou don't understand aquestion.
Be thorough in your responses, while being concise in your wording.
Be honest and be yourself your best professional self. Dishonesty gets
discovered and is grounds for withdrawing job offers and for firing. You
want a good match between yourself and your employer. If you get hired
by acting like someone other than yourself, you and your employer will
both be unhappy.
Exhibit a positive attitude. The interviewer is evaluating you as a potential
co-worker:.Behave like someone youwould want towork with.
Have intelligent questions prepared to ask the interviewer. Having
done your research about the employer in advance, ask questions which
youdid not find answered in your research.
After the interview, make notes right away so you don't forget critical
details.

Write a thank-you letter to your interviewer promptly.


DONT's of an interview
Don't be late.
Don't ask about other applicants.
Don't request salary information.
Don't smoke, Don't chew gum/eat life savers, etc.
Don't slouch
C
Don't criticize previous employers, professors, etc.
Don't dress inappropriately. (You must dress to fit in.)
Don't dominate the conversation.
Don't makeexcuses. (Give reasons instead.)
Don't ramble (make your point and stop talking,)
Don't ask obvious or inappropriate questions (about vacation,sick leave,
etc.)
Don't be aggressive. (Be assertive.)
DON"T cross your arms
DONT play with your hair
Playing with your hair or touching your face will not only distract from
what you're saying, it may also suggest that you're nervous, or worse, that
youcare more about how your hair looks than you do about the job.
Don'tspeak over the interviewer- It is important to be a good listener as
well as a good talker. It shows that you are respectful and have strong
interpersonal skills.
OGIVING PRESENTATION
$ Dealingwith fears
Fear of public speaking is a common form of anxiety. It can range from slight
nervousness to paralyzing fear and panic. These steps may help:
Know your topic :The better you understand what you're talking about
and less likely you'll make a mistake or get off track
Practice, and then practice some more: Practice your complete
presentation several times. Do it for some people you're comfortable with
and ask for feedback Consider making a video of your presentation so
youcan watch it and see opportunities for improvement.
Challenge specific worries: When you're afraid of something list your
specific worries. Then directly challenge them by identifying probable
and alternative outcomes and any objective evidence that supports each
worry or the likelihood that your feared outcomes will happen.
Visualize your success: Imagine that your presentation will go well.
Positive thoughts can help decrease some of your negativity about your
social performance and relieve some anxiety.
Do some deep breathing: This can be very calming. Take two or more
deep, slow breaths before you get up to the podium and during your
speech.
Focus on your material, not on your audience: People mainly pay
attention to new information not how it's presented. If audience
members do notice that you're nervous, they may root for you and want
your presentationtobe a success.
Don't fear amoment of silence: If you lose track of what you're saying or
start to feel nervous and your mind goes blank, it may seem like you've
been silent for an eternity. In reality, it's probably only a few seconds.
Even ifit's longer, it's likely your audience won't mind a pause to consider
what you've been saying. Just take a few slow,deep breaths.
& Planning your presentation
Careful planning is required for a successful presentation. Plan a successful
presentation by following these steps:

Do you have any knowledge of it? Why are you presenting this? Why are
you presenting it? To whom are you presenting it?
Learn more about your topic by researching it, and then use examples
and statistics to support your argument.
Organize your thoughts. Outline your argument.
Draft your paper.
Plan any visual aids you would like your audience to see, such as
PowerPoint slides or any activities you would like them to participate in
Be sure to practice! Your presentation shouldn't be exceedingly long, so
make sure youedit it if necessary.

* Structuring your presentation


Organizing a presentation properly with a beginning, middle, and end is key.
1. BEGINNING

Agood presentation starts from the beginning! The first fewseconds of your
presentation are a chance for you to grab the audience's attention and start
things off right.
Make your presentation memorable. You can use an attention-getting
statement. You can use a variety of techniques to grab your audience's
attention, such as asking a provocative question, drawing an intriguing
picture, providing a real-life story or example related to your topic, sharing
a shocking statistic, sharing an inspiring quote, and playinga video.
Let's begin by introducing ourselves and the topic we will be discussing
Submit a brief outline of your presentation.
2. BODY

Organize your thoughts in a logical sequence


If you are moving from one point to another, you should make sure your
audience isaware of it.
Provide examples to support what you are saying
3. CONCLUSION
Provide a summary of the main points
For now, please don't provide any additional information, but if you
have any additional questions, please share them immediately.
As you conclude your presentation, you should inform your audience.
End your presentation without saying, "that's it!" or apologizing for it.
Invite questions from the audience and thank them for listening

Delivering your presentation


1. Be aware of your non-verbal communication. Use body language that
showsCONFIDENCE!
Have good posture
Smile and act relaxed. It will make you look and feel more
confident.

Make eye contact with your audience instead of reading off your
notes the entire time.

Avoid distracting behaviors, like chewing gum or fidgeting.


Watch for nervous gestures, such as rocking, or tapping.
Make sure to dress appropriately for your profession.
Add expression to your talk with quick and energetic hand and
arm movements. Make your movements unpredictable in order to
keep the audience's attention.
2. Take time to think during your presentation! People have a tendency
tospeak more quickly under pressure.
3. Make an effort to slow your pace and include pauses. Speaking slower
will also help you avoid excessive verbal fillers like "ummm" or
"ahhhh".

4. Pay attention to your volume. Think about projecting your voice to the
back of the classroom sothat everyone can hear what you have to say.
5. Try to speak clearly so that your audience can easily understand your
words.

6. Voice is important to use your voice effectively to improve your delivery.


The most effective speaking voices are friendly, natural, and
enthusiastic. Here are a fewguidelines for developing a great speaking
7. Makesure your voice has a variety of pitches (highs and lows) to avoid
monotony. Be careful not to change the pitch too much, however, since it
may sound unnatural.
8. You should speak loud enough so that everyone can hear you, but you
should vary your voice volume to maintain interest and emphasize
important points.
9. Appearance refers to the speaker's dress and grooming. - Don't wear
anything potentially distracting- Wearing clothing as a presentation aid
Take appearance cues from audience - When in doubt dress conservative

* Techniques of delivery
There are 4 methods that include:
1. Proper speaking
2. Manuscript presentations
3. Extemporaneous presentations
4. Memorized speaking

Manuscript speaking is reading a presentation from a written text. It is


rarely done wellenough to be interesting.
Memorized speaking is delivering presentation word-for-word from
memory without using notes.
Impromptu speaking, off-the-cuff, is delivering apresentation without
advance preparation.
Extemporaneous speaking is speaking from a written or memorized
outline without having memorized the exact wording. This method is
preferred by most audiences.
Guidelines

Use a full-content preparation outline when rehearsing presentation.


Prepare abbreviated delivery outline and speaking notes.
Do not try tomnemorize your message.
As youdeliver a presentation, adapt it to your audience.

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