Encouraging manager and analytical problem-solver with talents for team
building, leading and motivating, as well as excellent customer relations aptitude
and relationship-building skills. Proficient in using independent decision-making
skills and sound judgment to positively impact company success. Dedicated to
applying training, monitoring and morale-building abilities to enhance employee
engagement and boost performance.
Work History
2023-05 - Reliance Retail Limited , Banswada
Gaurav Store Manager- Pre Opening
Current
Staff recruitment & staff training.
Saxena Making the snag list on the daily basis.
Coordination with project team, category & supply chain.
Operation Manager Drove and maintained solid operational processes, inventory
management and inventory rationalization.
Supported store opening by setting up office space,
Skills equipment and POS systems.
Provided informal coaching and support, assisting and
Preopening supporting store associates in sales and customer service.
Evaluated success of training programs and recommended
Advanced
improvements to upper management to enhance
Purchasing and product effectiveness.
sourcing Oversaw, trained and encouraged store personnel, promoting
culture of efficiency and performance.
Inventory management Developed and executed performance management
programs to increase employee engagement and
Sales forecasting
productivity.
Project implementation
2021-05 - Reliance Retail Limited , Kota
Budget Management 2023-04 Store Manager
Employee training New store setup coordination with project team, category &
supply chain.
Data organization Staff recruitment & staff training.
Develop business strategies to raise our customers' pool,
Project implementation
expand store traffic and optimize profitability.
Fire & Safety Meet sales goals by training, motivating, mentoring and
providing feedback to sales staff.
Property Maintenance
Complete store administration and ensure compliance with
policies and procedures.
Relationship building and Be a shining example of well behavior and high performance.
management Coached sales associates in product specifications, sales
incentives, and selling techniques, significantly increasing
Shift Management
customer satisfaction ratings.
Rotated merchandise and displays to feature new products
and promotions.
Software Managed inventory control, cash control, and store opening
and closing procedures.
SAP Maximized sales and minimized shrinkage.
IDS Implemented business strategies, increasing revenue and
Opera software effectively targeting new markets.
MS Office.. Observed each employee's individual strengths and initiated
mentoring program to improve areas of weakness.
Advanced
2018-09 - Inox Leisure Ltd., Kota
2021-04 Head of the department
Keeping up to date with up and coming films and
Languages productions. Planning well in advanced.
Interviewing, employing and training staff.
English Organizing the repair and maintenance of the building,
seating and equipment.
Proficient
Making sure that the cinema or theatre is profitable, keeping
Hindi accounts, balancing the budget and negotiating funding if
needed.
Proficient Responsible for cleanliness, orderliness and appearance of the
entire cinema.
Prepare Annual Housekeeping Budget.
Maintain par stock of guest supplies, cleaning supplies, linen
and uniform.
2014-05 - Effotel Hotel by Sayaji , Indore
2018-09 Executive – Pre opening
Lead, hire, and train hotel housekeeping staff.
Planning maintenance work, events and room bookings.
Meeting guests and responding to complaints and queries.
Ensuring compliance with health and safety legislation.
Monitor cleanliness of all guest rooms and public areas daily.
Budget buildup, take inventory, and ensure there is a stock of
adequate cleaning supplies
Document areas cleaned by room attendants and report any
issues such as room damage or maintenance requests to the
front office
Ensure all cleaning equipment are working .
Contact
2013-01 - The Oberoi , Gurgaon
Address 2014-03 Team Leader
5-C-24 M.N Ext. Kota,
Managing the day-to-day activities of the team.
Rajasthan 324009
Motivating & training the team to achieve organizational
Phone goals.
9461147069 Developing and implementing a timeline to achieve targets.
E-mail Delegating tasks to team members.
[email protected] Empowering team members with skills to improve their
om confidence, product knowledge, and communication skills.
Creating a pleasant working environment that inspires the
LinkedIn
team.
https://www.linkedin.com/i
n/gaurav-saxena- 2012-01 - The Lalit, Jaipur
8b8437a9 2012-12 Guest Service Assistant –Pre opening
Work as a pre-opening team member.
2010-07 - Le Meridien, Jaipur
2011-11 Guest Service Assistant
Work as a house keeping operation associate & service desk
handler.
Education
2007-03 - 3 Year Diploma: Hospitality Management
2010-05 THE HOTEL SCHOOL, American Hotel & Lodging Association
(AH&LA – Jaipur, Rajasthan )
Industrial Training of 22 weeks at HOTEL UMED BHAVAN
PALACE, Kota, (ITC- WELCOME HERITAGE).
2010-03 - Bachelor of art
2012-04 VARDHMAN UNIVERSITY kota.
2006-03 - 12th science, Kendriya Vidyalaya - Kota
2007-04
Participated in INTEL SCIENCE TALENT DICSCOVERY FAIR .
2003-03 - 10th, Kendriya Vidyalaya - Kota
2004-04 Participated in national science exhibition organized by NCRT
& project was published in NCRT BOOK.
Participated in INTEL SCIENCE TALENT DICSCOVERY FAIR.
Participated in cricket & kho-kho at K.V.S. REGIONAL LEVEL.
