Power Systems


System reference codes (1xxx - Axxx)

Power Systems


System reference codes (1xxx - Axxx)

 Note
Before using this information and the product it supports, read the information in “Notices,” on page 1063, “Safety notices”
on page vii, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide,
Z125–5823.

This edition applies to IBM Power Systems™ servers that contain the POWER6® processor and to all associated
models.
© Copyright IBM Corporation 2007, 2009.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety notices . . . . . . . . . . . vii Chapter 24. (266F) Reference codes 177

Chapter 1. System reference codes Chapter 25. (2689) Reference codes 179
(1xxx - Axxx) overview . . . . . . . . 1
Block replacement of FRUs . . . . . . . . . 1 Chapter 26. (2742) Reference codes 185

Chapter 2. (1000) Reference codes . . . 3 Chapter 27. (2743) Reference codes 187

Chapter 3. (1100) Reference codes . . . 23 Chapter 28. (2744) Reference codes 189

Chapter 4. (1400) Reference codes . . . 45 Chapter 29. (2745) Reference codes 191

Chapter 5. (1401) Reference codes . . . 69 Chapter 30. (2746) Reference codes 193

Chapter 6. (169C) Reference codes 117 Chapter 31. (2749) Reference codes 195

Chapter 7. (1750) Reference codes 121 Chapter 32. (2757) Reference codes 207

Chapter 8. (198B) Reference codes 123 Chapter 33. (2760) Reference codes 215

Chapter 9. (198C) Reference codes 127 Chapter 34. (2763) Reference codes 217

Chapter 10. (198D) Reference codes 131 Chapter 35. (2767) Reference codes 225

Chapter 11. (198E) Reference codes 135 Chapter 36. (2768) Reference codes 237

Chapter 12. (19A1) Reference codes 139 Chapter 37. (2771) Reference codes 249

Chapter 13. (19A3) Reference codes 143 Chapter 38. (2772) Reference codes 251

Chapter 14. (19B0) Reference codes 147 Chapter 39. (2780) Reference codes 253

Chapter 15. (19B1) Reference codes 151 Chapter 40. (2782) Reference codes 261

Chapter 16. (19B3) Reference codes 155 Chapter 41. (2787) Reference codes 269

Chapter 17. (19B5) Reference codes 159 Chapter 42. (2793) Reference codes 271

Chapter 18. (19B7) Reference codes 163 Chapter 43. (2805) Reference codes 273

Chapter 19. (2058) Reference codes 167 Chapter 44. (280D) Reference codes 275

Chapter 20. (2105) Reference codes 169 Chapter 45. (280E) Reference codes 277

Chapter 21. (2107) Reference codes 171 Chapter 46. (2838) Reference codes 279

Chapter 22. (266D) Reference codes 173 Chapter 47. (283C) Reference codes 281

Chapter 23. (266E) Reference codes 175 Chapter 48. (283D) Reference codes 283

© Copyright IBM Corp. 2007, 2009 iii

Chapter 49. (2842) Reference codes 285 Chapter 76. (3592) Reference codes 437

Chapter 50. (2843) Reference codes 297 Chapter 77. (4320) Reference codes 443

Chapter 51. (2844) Reference codes 309 Chapter 78. (4322) Reference codes 447

Chapter 52. (2847) Reference codes 321 Chapter 79. (4323) Reference codes 451

Chapter 53. (2849) Reference codes 325 Chapter 80. (4325) Reference codes 455

Chapter 54. (284B) Reference codes 327 Chapter 81. (4326) Reference codes 459

Chapter 55. (2875) Reference codes 339 Chapter 82. (4327) Reference codes 463

Chapter 56. (2876) Reference codes 341 Chapter 83. (4328) Reference codes 467

Chapter 57. (2890) Reference codes 343 Chapter 84. (433B) Reference codes 471

Chapter 58. (2892) Reference codes 349 Chapter 85. (433C) Reference codes 475

Chapter 59. (28B9) Reference codes 357 Chapter 86. (433D) Reference codes 479

Chapter 60. (28CB) Reference codes 359 Chapter 87. (4685) Reference codes 483

Chapter 61. (28CC) Reference codes 361 Chapter 88. (4758) Reference codes 489

Chapter 62. (293C) Reference codes 363 Chapter 89. (4764) Reference codes 491

Chapter 63. (293D) Reference codes 365 Chapter 90. (4765) Reference codes 493

Chapter 64. (297D) Reference codes 367 Chapter 91. (4812) Reference codes 495

Chapter 65. (2A39) Reference codes 369 Chapter 92. (506D) Reference codes 499

Chapter 66. (2B6C) Reference codes 371 Chapter 93. (506E) Reference codes 501

Chapter 67. (2BBE) Reference codes 373 Chapter 94. (509A) Reference codes 503

Chapter 68. (2BD6) Reference codes 375 Chapter 95. (509D) Reference codes 505

Chapter 69. (2BD8) Reference codes 377 Chapter 96. (50A4) Reference codes 507

Chapter 70. (2BD9) Reference codes 379 Chapter 97. (5619) Reference codes 509

Chapter 71. (2BE0) Reference codes 395 Chapter 98. (5638) Reference codes 515

Chapter 72. (2BE1) Reference codes 411 Chapter 99. (5675) Reference codes 521

Chapter 73. (2BE2) Reference codes 427 Chapter 100. (5700) Reference codes 527

Chapter 74. (3494) Reference codes 429 Chapter 101. (5701) Reference codes 529

Chapter 75. (3580) Reference codes 431 Chapter 102. (5702) Reference codes 531

iv System reference codes (1xxx - Axxx)

Chapter 103. (5703) Reference codes 543 Chapter 130. (5768) Reference codes 753

Chapter 104. (5704) Reference codes 551 Chapter 131. (576A) Reference codes 755

Chapter 105. (5706) Reference codes 553 Chapter 132. (576B) Reference codes 757

Chapter 106. (5707) Reference codes 555 Chapter 133. (576C) Reference codes 761

Chapter 107. (5708) Reference codes 557 Chapter 134. (576D) Reference codes 763

Chapter 108. (5709) Reference codes 561 Chapter 135. (576E) Reference codes 765

Chapter 109. (570B) Reference codes 569 Chapter 136. (5774) Reference codes 767

Chapter 110. (571A) Reference codes 581 Chapter 137. (577D) Reference codes 771

Chapter 111. (571B) Reference codes 591 Chapter 138. (57B3) Reference codes 775

Chapter 112. (571E) Reference codes 601 Chapter 139. (57B7) Reference codes 791

Chapter 113. (571F) Reference codes 611 Chapter 140. (57B8) Reference codes 795

Chapter 114. (572A) Reference codes 621 Chapter 141. (57C7) Reference codes 811

Chapter 115. (572B) Reference codes 637 Chapter 142. (57CD) Reference codes 827

Chapter 116. (572C) Reference codes 653 Chapter 143. (57CF) Reference codes 843

Chapter 117. (572F) Reference codes 669 Chapter 144. (57FC) Reference codes 859

Chapter 118. (573A) Reference codes 685 Chapter 145. (57FF) Reference codes 863

Chapter 119. (573B) Reference codes 687 Chapter 146. (58B0) Reference codes 873

Chapter 120. (573C) Reference codes 689 Chapter 147. (58B2) Reference codes 877

Chapter 121. (573D) Reference codes 691 Chapter 148. (58B3) Reference codes 881

Chapter 122. (573E) Reference codes 701 Chapter 149. (58B4) Reference codes 885

Chapter 123. (5746) Reference codes 711 Chapter 150. (58B5) Reference codes 889

Chapter 124. (574E) Reference codes 717 Chapter 151. (58B6) Reference codes 893

Chapter 125. (574F) Reference codes 733 Chapter 152. (5907) Reference codes 897

Chapter 126. (5755) Reference codes 737 Chapter 153. (6258) Reference codes 903

Chapter 127. (575B) Reference codes 743 Chapter 154. (6279) Reference codes 909

Chapter 128. (575C) Reference codes 747 Chapter 155. (6320) Reference codes 915

Chapter 129. (5767) Reference codes 751 Chapter 156. (6321) Reference codes 919

Contents v
Chapter 157. (632B) Reference codes 923 Chapter 173. (6714) Reference codes 997

Chapter 158. (632C) Reference codes 925 Chapter 174. (6717) Reference codes 1001

Chapter 159. (6330) Reference codes 927 Chapter 175. (6718) Reference codes 1005

Chapter 160. (6331) Reference codes 931 Chapter 176. (6719) Reference codes 1009

Chapter 161. (6333) Reference codes 935 Chapter 177. (6A59) Reference codes 1013

Chapter 162. (6336) Reference codes 939 Chapter 178. (6B25) Reference codes 1015

Chapter 163. (6337) Reference codes 943 Chapter 179. (7207) Reference codes 1017

Chapter 164. (6382) Reference codes 947 Chapter 180. (A1xx) Reference codes 1023

Chapter 165. (6383) Reference codes 953 Chapter 181. (A2xx) Reference codes 1025

Chapter 166. (6384) Reference codes 959 Chapter 182. (A6xx) Reference codes 1027

Chapter 167. (6386) Reference codes 965 Chapter 183. (A7xx) Reference codes 1057

Chapter 168. (6387) Reference codes 971 Chapter 184. (AAxx) Reference codes 1061

Chapter 169. (63A0) Reference codes 977 Appendix. Notices . . . . . . . . . 1063

Trademarks . . . . . . . . . . . . . 1064
Chapter 170. (63A1) Reference codes 983 Electronic emission notices . . . . . . . . 1065
Class A Notices . . . . . . . . . . . 1065
Terms and conditions . . . . . . . . . 1069
Chapter 171. (6607) Reference codes 989

Chapter 172. (6713) Reference codes 993

vi System reference codes (1xxx - Axxx)

Safety notices
Safety notices may be printed throughout this guide:
v DANGER notices call attention to a situation that is potentially lethal or
extremely hazardous to people.
v CAUTION notices call attention to a situation that is potentially hazardous to
people because of some existing condition.
v Attention notices call attention to the possibility of damage to a program,
device, system, or data.

World Trade safety information

Several countries require the safety information contained in product publications

to be presented in their national languages. If this requirement applies to your
country, a safety information booklet is included in the publications package
shipped with the product. The booklet contains the safety information in your
national language with references to the U.S. English source. Before using a U.S.
English publication to install, operate, or service this product, you must first
become familiar with the related safety information in the booklet. You should also
refer to the booklet any time you do not clearly understand any safety information
in the U.S. English publications.

German safety information

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.

Laser safety information

IBM® servers can use I/O cards or features that are fiber-optic based and that
utilize lasers or LEDs.

Laser compliance

All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR
Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in
compliance with IEC 60825 as a class 1 laser product. Consult the label on each
part for laser certification numbers and approval information.

CAUTION:
This product might contain one or more of the following devices: CD-ROM
drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1
laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of the controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
(C026)

© Copyright IBM Corp. 2007, 2009 vii

 CAUTION:
Data processing environments can contain equipment transmitting on system
links with laser modules that operate at greater than Class 1 power levels. For
this reason, never look into the end of an optical fiber cable or open receptacle.
(C027)

CAUTION:
This product contains a Class 1M laser. Do not view directly with optical
instruments. (C028)

CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following information: laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments, and avoid direct exposure
to the beam. (C030)

Power and cabling information for NEBS (Network

Equipment-Building System) GR-1089-CORE

The following comments apply to the IBM servers that have been designated as
conforming to NEBS (Network Equipment-Building System) GR-1089-CORE:

The equipment is suitable for installation in the following:

v Network telecommunications facilities
v Locations where the NEC (National Electrical Code) applies

The intrabuilding ports of this equipment are suitable for connection to

intrabuilding or unexposed wiring or cabling only. The intrabuilding ports of this
equipment must not be metallically connected to the interfaces that connect to the
OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in
GR-1089-CORE) and require isolation from the exposed OSP cabling. The addition
of primary protectors is not sufficient protection to connect these interfaces
metallically to OSP wiring.

Note: All Ethernet cables must be shielded and grounded at both ends.

The ac-powered system does not require the use of an external surge protection
device (SPD).

The dc-powered system employs an isolated DC return (DC-I) design. The DC

battery return terminal shall not be connected to the chassis or frame ground.

viii System reference codes (1xxx - Axxx)

Chapter 1. System reference codes (1xxx - Axxx) overview
Reference codes are diagnostics aids that help you find solutions to system
problems.

Reference codes are diagnostic aids that help you determine the source of a
hardware or operating system problem. Using a reference code enables you to find
the solution to fix the problem. To use reference codes effectively, you must use
them in conjunction with other service and support procedures.

Note: System reference codes (SRCs) often indicate failing items. Some failing
items are required to be exchanged in groups until the problem is solved. Other
failing items are flagged as mandatory exchange and must be exchanged before the
service action is complete, even if the problem appears to have been repaired. For
more information, see “Block replacement of FRUs.”

Block replacement of FRUs

Sometimes, multiple field replaceable units (FRUs) or procedures are called out for
replacement by an SRC listed in the service action log (SAL). Each FRU or
procedure has a priority, and procedures are always in priority order, from highest
to lowest priority. Follow the steps below:
1. Perform all high priority or mandatory FRU replacements or procedures at the
same time (as a block).
2. If the problem persists after performing the high priority FRU replacements or
procedures, then perform the medium priority FRU replacements or procedures
one at a time, unless a medium grouping priority is associated with the FRUs
or procedures that are called out in the SRC. A medium grouping priority,
shown with an A, B, or C, means that you need to perform all the FRU
replacements or procedures in that group at the same time (as a block).
3. Finally, if the problem still persists after performing the medium priority FRU
replacements or procedures, then perform the low priority FRU replacements or
procedures one at a time.

The priorities of performing the FRU replacements or procedures are shown in the
following ways, depending on how you view the SAL.SRC:
v Advanced System Management Interface (ASMI): The ASMI shows a priority
with each callout in the log.
v Control panel: The control panel shows one of the following priorities with each
callout:
– H = High
– M = Medium
– MA = Medium group A
– MB = Medium group B
– MC = Medium group C
– L = Low
v Hardware Management Console (HMC): In the Service Focal Point on the HMC,
the view of the problem data for a serviceable event displays the FRU
replacement priority as High, Medium, and so on.

© Copyright IBM Corp. 2007, 2009 1

 v Service action log: In the SAL, the Part Action for the FRU in the view of the
event shows the replacement priority.

2 System reference codes (1xxx - Axxx)

Chapter 2. (1000) Reference codes
100000A0 100000A0 10001502 10001502
Explanation: SPCN BATs in process Explanation: Power supply failure
Response: No action required. This reference code is Response: Follow the instructions for the items listed
logged for information only. If this reference code is in the FRU List.
present for more than 1 minute, follow the instructions
Failing Item:
for the items listed in the FRU List.
v PWRSPLY
Failing Item:
v TWRCARD
v TWRCARD
v CBLALL

100000AA 100000AA
10001503 10001503
Explanation: Download in process
Explanation: Power supply failure
Response: No action required. This reference code is
Response: Follow the instructions for the items listed
logged for information only.
in the FRU List.
Failing Item:
100000AC 100000AC
v PWRSPLY
Explanation: Detected AC loss
v TWRCARD
Response: If system powers on normally or stays
powered on after AC power failure, no replacement of
10001507 10001507
parts may be needed. If parts are replaced, follow the
instructions for the items listed in the FRU List. Explanation: Power supply plugging ID error
Failing Item: Response: Follow the instructions for the items listed
v ACMODUL in the FRU List.
Failing Item:
100000AD 100000AD v PWRSPLY
Explanation: A reset of the service processor caused v VPDPART
the system to power off.
10001510 10001510
10001500 10001500 Explanation: Detected AC loss
Explanation: Detected AC loss Response: Before replacing any parts, verify that the
Response: Before replacing any parts, verify that the AC input voltage is correct. Follow the instructions for
AC input voltage is correct, follow the instructions for the items listed in the FRU List.
the items listed in the FRU List. Problem determination: No additional problem
Failing Item: determination.
v PWRSPLY Failing Item:
v TWRCARD v PWRSPLY
v TWRCARD
10001501 10001501
Explanation: Power supply failure 10001511 10001511

Response: Follow the instructions for the items listed Explanation: Power supply failure
in the FRU List. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v PWRSPLY Failing Item:
v TWRCARD v PWRSPLY

© Copyright IBM Corp. 2007, 2009 3

10001512 • 10001524

v TWRCARD
10001520 10001520
Explanation: Detected AC loss
10001512 10001512
Response: Before replacing any parts, verify that the
Explanation: Power supply failure
AC input voltage is correct, follow the instructions for
Response: Follow the instructions for the items listed the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v PWRSPLY
v PWRSPLY v TWRCARD
v TWRCARD
v CBLALL 10001521 10001521
Explanation: Power supply failure
10001513 10001513
Response: Follow the instructions for the items listed
Explanation: Power supply failure in the FRU List.
Response: Follow the instructions for the items listed Failing Item:
in the FRU List.
v PWRSPLY
Failing Item: v TWRCARD
v PWRSPLY
v TWRCARD 10001522 10001522
Explanation: Power supply failure
10001514 10001514
Response: Follow the instructions for the items listed
Explanation: Power supply failure in the FRU List.
Response: Follow the instructions for the items listed Failing Item:
in the FRU List.
v PWRSPLY
Failing Item: v TWRCARD
v PWRSPLY v CBLALL
v TWRCARD
10001523 10001523
10001516 10001516
Explanation: Power supply failure
Explanation: No power supplies are present
Response: Follow the instructions for the items listed
Response: The required power supplies are not in the FRU List.
installed. Follow the instructions for the items listed in
Failing Item:
the FRU List.
v PWRSPLY
Failing Item:
v TWRCARD
v PWRSPLY
v TWRCARD
10001524 10001524
Explanation: Power supply failure
10001517 10001517
Response: Follow the instructions for the items listed
Explanation: Power supply failure
in the FRU List.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v PWRSPLY
Failing Item:
v TWRCARD
v PWRSPLY
v VPDPART
v TWRCARD

4 System reference codes (1xxx - Axxx)

 10001526 • 10001B03

10001526 10001526 10001533 10001533

Explanation: No power supplies present Explanation: Power supply failure
Response: The required power supplies are not Response: Follow the instructions for the items listed
installed. Follow the instructions for the items listed in in the FRU List.
the FRU List.
Failing Item:
Failing Item: v PWRSPLY
v PWRSPLY v TWRCARD
v TWRCARD
10001601 10001601
10001527 10001527
Explanation: Power supply missing
Explanation: Power supply failure
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v PWRSPLY
v PWRSPLY
v TWRCARD 10001602 10001602
Explanation: Power supply missing
10001530 10001530
Response: Follow the instructions for the items listed
Explanation: Detected AC loss in the FRU List.
Response: Before replacing any parts, verify that the Failing Item:
AC input voltage is correct. Follow the instructions for
v PWRSPLY
the items listed in the FRU List.
Failing Item:
10001B01 10001B01
v PWRSPLY
Explanation: Load fault on the +12V bus
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
10001531 10001531
Failing Item:
Explanation: Power supply failure
v PWR1900
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Failing Item:
10001B02 10001B02
v PWRSPLY
Explanation: Load fault on the +5V bus
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
10001532 10001532
Failing Item:
Explanation: Power supply failure
v PWR1900
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Failing Item:
10001B03 10001B03
v PWRSPLY
Explanation: Load fault on the +3.3V bus
v TWRCARD
v CBLALL Response: Follow the instructions for the items listed
in the FRU List.
Failing Item:
v PWR1900
v TWRCARD

Chapter 2. (1000) Reference codes 5

10001B04 • 10002609

Failing Item:
10001B04 10001B04
v PGDPART
Explanation: Load fault on the -12V bus
Response: Follow the instructions for the items listed 10002605 10002605
in the FRU List.
Explanation: Power-good fault
Failing Item:
Response: Follow the instructions for the items listed
v PWR1900
in the FRU List.
v TWRCARD
Failing Item:
v PWR1900
10001B18 10001B18
v TWRCARD
Explanation: Load fault on the +1.5V bus
Response: Follow the instructions for the items listed 10002606 10002606
in the FRU List.
Explanation: Power-good fault
Failing Item:
Response: Follow the instructions for the items listed
v PWR1900
in the FRU List.
Failing Item:
10001DA0 10001DA0
v PWR1900
Explanation: I/O planar SPCN fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
10002607 10002607
Failing Item:
Explanation: Power-good fault
v PWR1900
Response: Follow the instructions for the items listed
in the FRU List.
10001F02 10001F02
Failing Item:
Explanation: SPCN trace information saved
v PWR1900
Response: No action required. This reference code is v TWRCARD
logged for information only.

10002608 10002608
10002600 10002600
Explanation: Power-good fault
Explanation: Power-good fault
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item:
v PWR1900
v PGDPART
v TWRCARD

10002601 10002601
10002609 10002609
Explanation: Power-good fault
Explanation: Power-good fault
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed
in the FRU List.
in the FRU List.
Failing Item:
Failing Item:
v PGDPART
v PWR1900
v TWRCARD
10002603 10002603
Explanation: Power-good fault
Response: Follow the instructions for the items listed
in the FRU List.

6 System reference codes (1xxx - Axxx)

 10002612 • 10003110

Failing Item:
10002612 10002612
v I2CBUS
Explanation: Optical Converter 5V Fault
v TWRCARD
Response: The SPCN detected a fault on the SPCN
card optical converter 5V. Follow the instructions for
10003105 10003105
the items listed in the FRU List.
Explanation: I2C bus 5 communication fault
Failing Item:
v CBLALL Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Failing Item:
10003100 10003100 v I2CBUS
v TWRCARD
Explanation: I2C bus controller communication fault
Response: Follow the instructions for the items listed
10003106 10003106
in the FRU List.
Explanation: I2C bus 6 communication fault
Failing Item:
v I2CBUS Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Failing Item:
10003101 10003101 v I2CBUS
v TWRCARD
Explanation: I2C bus 1 communication fault
Response: Follow the instructions for the items listed
1000310A 1000310A
in the FRU List.
Explanation: I2C bus SPCN VPD communication fault
Failing Item:
v I2CBUS Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Failing Item:
10003102 10003102 v I2CBUS
v TWRCARD
Explanation: I2C bus 2 communication fault
Response: Follow the instructions for the items listed
1000310B 1000310B
in the FRU List.
Explanation: I2C bus SPCN VPD communication fault
Failing Item:
v I2CBUS Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Failing Item:
10003103 10003103 v I2CBUS
v TWRCARD
Explanation: I2C bus 3 communication fault
Response: Follow the instructions for the items listed
10003110 10003110
in the FRU List.
Explanation: I2C bus DASD backplane 1
Failing Item:
communication fault
v I2CBUS
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Failing Item:
10003104 10003104
v I2CBUS
Explanation: I2C bus 4 communication fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 2. (1000) Reference codes 7

10003111 • 10003124

10003111 10003111 10003116 10003116

Explanation: I2C bus DASD backplane 2 Explanation: I2C bus fan local controller
communication fault communication fault
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v I2CBUS v I2CBUS
v TWRCARD v TWRCARD

10003112 10003112 10003118 10003118

Explanation: I2C bus DASD backplane 3 Explanation: I2C bus SPCN VPD communication fault
communication fault
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v I2CBUS
v I2CBUS v TWRCARD
v TWRCARD
10003121 10003121
10003113 10003113
Explanation: I2C bus 2 communication fault
Explanation: I2C bus adapter communication fault
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v I2CBUS
v I2CBUS v TWRCARD
v TWRCARD
10003122 10003122
10003114 10003114
Explanation: I2C bus SPCN VPD communication fault
Explanation: I2C bus PCI backplane communication
Response: Follow the instructions for the items listed
fault
in the FRU List.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v I2CBUS
Failing Item:
v TWRCARD
v I2CBUS
v TWRCARD
10003123 10003123
Explanation: I2C bus SPCN VPD communication fault
10003115 10003115
Response: Follow the instructions for the items listed
Explanation: I2C bus panel communication fault
in the FRU List.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v I2CBUS
Failing Item:
v TWRCARD
v I2CBUS
v TWRCARD
10003124 10003124
Explanation: I2C bus SPCN VPD communication fault
Response: Follow the instructions for the items listed
in the FRU List.

8 System reference codes (1xxx - Axxx)

 10003125 • 10003149

Failing Item:
10003144 10003144
v I2CBUS
Explanation: DCA0 I2C multiplexer (MUX) error
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
10003125 10003125
Failing Item:
Explanation: I2C bus SPCN VPD communication fault
v PWRSPLY
Response: Follow the instructions for the items listed
in the FRU List.
10003145 10003145
Failing Item:
Explanation: DCA0 I2C error
v I2CBUS
v TWRCARD Response: Follow the instructions for the items listed
in the FRU List.

10003140 10003140 Failing Item:

v PWRSPLY
Explanation: Midplane VPD I2C error
v I2CBUS
Response: Follow the instructions for the items listed
in the FRU List.
10003146 10003146
Failing Item:
Explanation: DCA0 I2C fan 1 fault
v I2CBUS
v PWRSPLY Response: Follow the instructions for the items listed
in the FRU List.

10003141 10003141 Failing Item:

v I2CBUS
Explanation: Conduit I2C error
v PWRSPLY
Response: Follow the instructions for the items listed
in the FRU List.
10003147 10003147
Failing Item:
Explanation: DCA0 I2C fan 2 fault
v I2CBUS
v PWRSPLY Response: Follow the instructions for the items listed
in the FRU List.

10003142 10003142 Failing Item:

v I2CBUS
Explanation: DASD backplane VPD I2C error
v PWRSPLY
Response: Follow the instructions for the items listed
in the FRU List.
10003148 10003148
Failing Item:
Explanation: Port card 1 I2C error
v I2CBUS
v PWRSPLY Response: Follow the instructions for the items listed
in the FRU List.

10003143 10003143 Failing Item:

v I2CBUS
Explanation: Planar I2C error
v PWRSPLY
Response: Follow the instructions for the items listed
in the FRU List.
10003149 10003149
Failing Item:
Explanation: Port card 2 I2C error
v I2CBUS
v PWRSPLY Response: Follow the instructions for the items listed
in the FRU List.
Failing Item:
v I2CBUS

Chapter 2. (1000) Reference codes 9

1000314A • 10006003

v PWRSPLY v I2CBUS
v PWRSPLY
1000314A 1000314A
Explanation: Port card 3 I2C error 10004600 10004600

Response: Follow the instructions for the items listed Explanation: UPS Interface Failure
in the FRU List. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v I2CBUS Failing Item:
v PWRSPLY v UPSUNIT
v TWRCARD
1000314B 1000314B
Explanation: Port card 4 I2C error 10004601 10004601

Response: Follow the instructions for the items listed Explanation: UPS Interface Failure
in the FRU List. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v I2CBUS Failing Item:
v PWRSPLY v UPSUNIT
v TWRCARD
10003154 10003154
Explanation: DCA1 I2C multiplexer (MUX) error 10006000 10006000

Response: Follow the instructions for the items listed Explanation: Midplane VPD error
in the FRU List. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v PWRSPLY Failing Item:
v VPDPART
10003155 10003155
Explanation: DCA1 I2C error 10006001 10006001

Response: Follow the instructions for the items listed Explanation: Conduit card VPD data error
in the FRU List. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v PWRSPLY Failing Item:
v I2CBUS v VPDPART

10003156 10003156 10006002 10006002

Explanation: DCA1 I2C fan 1 fault Explanation: DASD backplane VPD data error
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v I2CBUS v VPDPART
v PWRSPLY
10006003 10006003
10003157 10003157 Explanation: I/O planar InfiniBand cable short
Explanation: DCA1 I2C fan 2 fault Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List. Failing Item:
Failing Item: v CBLALL

10 System reference codes (1xxx - Axxx)

 10006004 • 1000720A

10006004 10006004 1000600B 1000600B

Explanation: Chip fault Explanation: Port card 3 VPD error
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v VPDPART v VPDPART

10006006 10006006 1000600C 1000600C

Explanation: DCA0 VPD UFM, or flash error Explanation: Port card 4 VPD error
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v PWRSPLY v VPDPART

10006007 10006007 10006016 10006016

Explanation: Hypervisor persistent data error Explanation: DCA1 VPD UFM, or flash error
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v NEXTLVL v PWRSPLY

10006008 10006008 10007208 10007208

Explanation: The hypervisor persistent data was Explanation: DCA0 ambient temperature warning
cleared
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v AMBTEMP
v NEXTLVL
10007209 10007209
10006009 10006009
Explanation: DCA0 ambient temperature error
Explanation: Port card 1 VPD error
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v AMBTEMP
v VPDPART
1000720A 1000720A
1000600A 1000600A
Explanation: I/O chip ambient temperature warning
Explanation: Port card 2 VPD error
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List.
Failing Item:
Failing Item: v AMBTEMP
v VPDPART

Chapter 2. (1000) Reference codes 11

1000720B • 10007621

1000720B 1000720B 10007603 10007603

Explanation: I/O chip ambient temperature error Explanation: DCA1: fan 2 fault
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Failing Item: Failing Item:
v AMBTEMP v AIRMOVR

10007218 10007218 10007610 10007610

Explanation: DCA1: ambient temperature warning Explanation: Fan Fault
Response: Follow the instructions for the items listed Response: The Fan is operating at the wrong speed.
in the FRU List. Follow the instructions for the items listed in the FRU
List.
Failing Item:
v AMBTEMP Failing Item:
v AIRMOVR
10007219 10007219 v TWRCARD

Explanation: DCA1: ambient temperature error

10007611 10007611
Response: Follow the instructions for the items listed
in the FRU List. Explanation: Fan missing error

Failing Item: Response: A problem was detected with a Fan which

can be caused by a Fan not being installed. Install Fan
v AMBTEMP
if missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
10007600 10007600
Failing Item:
Explanation: DCA0: fan 1 fault v AIRMOVR
Response: Follow the instructions for the items listed v TWRCARD
in the FRU List.
Failing Item: 10007620 10007620
v AIRMOVR Explanation: Fan Fault
Response: The Fan is operating at the wrong speed.
10007601 10007601 Follow the instructions for the items listed in the FRU
Explanation: DCA0: fan 2 fault List.

Response: Follow the instructions for the items listed Failing Item:
in the FRU List. v AIRMOVR
Failing Item: v TWRCARD
v AIRMOVR
10007621 10007621
10007602 10007602 Explanation: Fan missing error
Explanation: DCA1: fan 1 fault Response: A problem was detected with a Fan which
can be caused by a Fan not being installed. Install Fan
Response: Follow the instructions for the items listed if missing, replace if already installed. Follow the
in the FRU List. instructions for the items listed in the FRU List.
Failing Item: Failing Item:
v AIRMOVR v AIRMOVR
v TWRCARD

12 System reference codes (1xxx - Axxx)

 10007630 • 10008752

10007630 10007630 10007651 10007651

Explanation: Fan Fault Explanation: Fan missing error
Response: The Fan is operating at the wrong speed. Response: Follow the instructions for the items listed
Follow the instructions for the items listed in the FRU in the FRU List.
List.
Failing Item:
Failing Item: v AIRMOVR
v AIRMOVR v TWRCARD
v TWRCARD
10008400 10008400
10007631 10007631
Explanation: Configuration ID decode failure
Explanation: Fan missing error
Response: Follow the instructions for the items listed
Response: A problem was detected with a Fan which in the FRU List.
can be caused by a Fan not being installed. Install Fan
Failing Item:
if missing, replace if already installed. Follow the
instructions for the items listed in the FRU List. v PWR1917
v TWRCARD
Failing Item:
v AIRMOVR
10008402 10008402
v TWRCARD
Explanation: Unable to Collect VPD
10007640 10007640 Response: Follow the instructions for the items listed
in the FRU List.
Explanation: Fan Fault
Failing Item:
Response: The Fan is operating at the wrong speed.
Follow the instructions for the items listed in the FRU v VPDPART
List. v TWRCARD
Failing Item:
v AIRMOVR 1000840D 1000840D
v TWRCARD Explanation: Configuration ID decode failure
Response: Follow the instructions for the items listed
10007641 10007641 in the FRU List.
Explanation: Fan missing error Failing Item:
Response: A problem was detected with a Fan which v IDPART
can be caused by a Fan not being installed. Install Fan v TWRCARD
if missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
1000840E 1000840E
Failing Item:
Explanation: Configuration ID decode failure
v AIRMOVR
v TWRCARD Response: Follow the instructions for the items listed
in the FRU List.

10007650 10007650 Failing Item:

v IDPART
Explanation: Fan Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
10008752 10008752
Failing Item:
Explanation: DCA0 firmware download failed
v AIRMOVR
v TWRCARD Response: No action required. This reference code is
logged for information only.

Chapter 2. (1000) Reference codes 13

10008753 • 10009002

10008753 10008753 10008940 10008940

Explanation: DCA1 firmware download failed Explanation: External Netfinity Server R485
Communication fault
Response: No action required. This reference code is
logged for information only. Response: Follow the instructions for the items listed
in the FRU List.
10008756 10008756 Failing Item:
Explanation: DCA0 firmware download has started. v TWRCARD
v CBLALL
Response: No action required. This reference code is
logged for information only.
10008941 10008941
10008757 10008757 Explanation: External Netfinity Server R485
Communication fault
Explanation: DCA1 firmware download has started.
Response: Follow the instructions for the items listed
Response: No action required. This reference code is
in the FRU List.
logged for information only.
Failing Item:
10008758 10008758 v TWRCARD
v CBLALL
Explanation: DCA firmware download has ended.
Response: No action required. This reference code is
10008942 10008942
logged for information only.
Explanation: External Netfinity Server R485
Communication fault
10008910 10008910
Response: Follow the instructions for the items listed
Explanation: External Netfinity Server 3.3V fault
in the FRU List.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v TWRCARD
Failing Item:
v CBLALL
v ALTMANL
v TWRCARD
10008943 10008943
Explanation: External Netfinity Server R485
10008920 10008920
Communication fault
Explanation: External Netfinity server power-good
Response: Follow the instructions for the items listed
fault
in the FRU List.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v TWRCARD
Failing Item:
v CBLALL
v TWRCARD
v ALTMANL
10008A00 10008A00
Explanation: IO power control changed to another
10008930 10008930
system unit
Explanation: Integrated Netfinity Adapter fault
Response: No action required. This reference code is
Response: Follow the instructions for the items listed logged for information only.
in the FRU List.
Failing Item: 10009002 10009002
v TWRCARD Explanation: Received a bad return code
Response: The SPCN firmware has detected a
condition that may require attention. Check error log
for other errors that may have been reported at the

14 System reference codes (1xxx - Axxx)

 10009012 • 1000901B

same time as this condition was reported. If this SRC

10009016 10009016
persists contact next level of support.
Explanation: A command to an SPCN node was
rejected.
10009012 10009012
Response: No action required. This reference code is
Explanation: Address not valid.
logged for information only.
Response: LIC command had a frame address that
was not valid. Exchange the SPCN frame-to-frame
10009018 10009018
cables to the failing frame. Follow the instructions for
the items listed in the FRU List. Explanation: An invalid modifier was found in a
command.
Failing Item:
v TWRCARD Response: Informational message: This status is used
by the slave, rack and CEC to identify invalid
v CBLALL
command modifier values in commands directed to the
node. An APX command will be rejected by the CEC
10009013 10009013 without transmission on the network if the modifier
field contains an invalid address. The information
Explanation: Invalid Node Address. found in this error log entry may be used by product
Response: The address in the SPCN command does engineering to debug system power control network
not match the secondary nodes assigned address. (SPCN) failures.
Exchange the failing items for the SPCN node reporting
the error. Follow the instructions for the items listed in 10009019 10009019
the FRU List.
Explanation: An invalid command was encountered.
Failing Item:
v TWRCARD Response: Informational message: The command is
not valid for transmission on the network. The
v CBLALL following conditions are detected by the CEC node
during hypervisor command processing. The command
10009014 10009014 is rejected directly by the CEC node for the following
reasons:
Explanation: A command has an invalid address
v The command from the hypervisor was not defined.
mode.
v The RPF or RPN command from the hypervisor
Response: A command from the system unit specified specified R = 0. (Programming cannot power the
a unit address of D or E or had a frame address of 00. system off via this mechanism).
Exchange the failing items in the system unit. Follow
v The LSP subset command (0x'1X') was not addressed
the instructions for the items listed in the FRU List.
to a specific node.
Failing Item: v The APX command was not addressed to
v AJDG301 RRRR=01-3FFF, UU=0.
v TWRCARD v A QSX command was not addressed to RRRR=0 ,
UU=D.
10009015 10009015
The information found in this error log entry may be
Explanation: An invalid rack command was used by product engineering to debug system power
encountered. control network (SPCN) failures.
Response: Informational message: The command is
invalid for the addressed rack and has not been 1000901B 1000901B
executed. This status is also returned if the address
Explanation: A CEC port addressing problem was
mode is not valid for the command. The information
found.
found in this error log entry may be used by product
engineering to debug system power control network Response: Informational message: This status is
(SPCN) failures. inserted by the primary rack on broadcast commands
to identify the location of the CEC node. This response
is returned to node specific commands addressed to the
CEC node using the CEC physical RRRRUU value. The
CEC cannot be addressed with this address. The
information found in this error log entry may be used

Chapter 2. (1000) Reference codes 15

10009021 • 10009035

by product engineering to debug system power control the failure. Follow the instructions for the items listed
network (SPCN) failures. in the FRU List.
Failing Item:
10009021 10009021 v TWRCARD
Explanation: A command to an SPCN node was
rejected. 1000902D 1000902D
Response: No action required. This reference code is Explanation: Addressed frame is not in SPCN
logged for information only. configuration table.
Response: The addressed frame is not in the SPCN
10009022 10009022 configuration table. No action required. This reference
Explanation: Addressed Unit not in frame. code is logged for information only.

Response: The addressed unit does not exist in the

addressed frame. No action required. This reference 10009031 10009031
code is logged for information only. Explanation: Frame-to-Frame Communications Failure
Response: The SPCN detected a BCC error on a
10009023 10009023 transmission from another frame. The transmission is
Explanation: Addressed Unit exists, but the frame is attempted again. No action required. This reference
powered off. code is logged for error analysis only.

Response: The addressed unit is in a frame that is

powered off. No action required. This reference code is 10009032 10009032
logged for information only. Explanation: SPCN Communications Failure, unit to
rack.
10009024 10009024 Response: The frame detected a BCC error on a
Explanation: SPCN Licensed Internal Code not valid. transmission from a secondary node to the frame. The
transmission is attempted again. No action required.
Response: The Licensed Internal Code in one of the This reference code is logged for error analysis only.
secondary nodes is not valid. The code will be
reloaded. No action required. This reference code is
logged for error analysis only. 10009033 10009033
Explanation: SPCN Communications Failure, rack to
10009025 10009025 unit.

Explanation: SPCN Licensed Internal Code is not Response: A secondary node detected a BCC error on
valid. a transmission from the frame. The transmission is
attempted again. No action required. This reference
Response: The Licensed Internal Code in one of the code is logged for error analysis only.
frames is not valid. The code will be reloaded. No
action required. This reference code is logged for error
analysis only. 10009034 10009034
Explanation: Unsupported Packet Size
10009028 10009028 Response: The receiving node detected a packet
Explanation: SPCN Licensed Internal Code is not exceeding 70 bytes. The frame can also return this code
valid. if a secondary node returns more than 10 bytes to a
PAS command. No action required. This reference code
Response: The Licensed Internal Code in the primary is logged for error analysis only.
node is not valid. The code will be reloaded. No action
required. This reference code is logged for error
analysis only. 10009035 10009035
Explanation: Secondary SPCN node timeout.
10009029 10009029 Response: A secondary SPCN node did not respond
Explanation: SPCN VPD Damaged to a command. The command was attempted again and
failed. No action required. This reference code is logged
Response: The VPD record in the EEPROM has bad for error analysis only.
data. Exchange the failing items for the node reporting

16 System reference codes (1xxx - Axxx)

 10009036 • 100090F0

Failing Item:
10009036 10009036
v TWRCARD
Explanation: Frame Timeout
Response: One or more frames did not respond to a 10009047 10009047
command. The command is attempted again. No action
required. This reference code is logged for error Explanation: QDS Block Sequence Error
analysis only. Response: The Block Sequence number is wrong. The
download was stopped. Follow the instructions for the
1000903B 1000903B items listed in the FRU List.

Explanation: Invalid Packet Length for data sent. Failing Item:

v TWRCARD
Response: The number of bytes sent or received does
not match the number of bytes specified in the
command. No action required. This reference code is 10009048 10009048
logged for error analysis only.
Explanation: The SPCN ROS and EEPROM LIC is not
compatible.
10009041 10009041
Response: The LIC levels in the nodes ROS and
Explanation: Invalid Load Type EEPROM are not compatible. Exchange the failing
items for the failing node. Follow the instructions for
Response: The down load was successful, but the
the items listed in the FRU List.
wrong type of Licensed Internal Code was loaded. The
operation was attempted again but was not successful. Failing Item:
Exchange the failing items for the node reporting the v TWRCARD
fault. Follow the instructions for the items listed in the
FRU List. v AJDG301

Failing Item:
10009080 10009080
v AJDG301
v TWRCARD Explanation: Undefined Status Code
Response: An SPCN node returned an unknown
10009042 10009042 status code. Exchange the failing SPCN node. Follow
the instructions for the items listed in the FRU List.
Explanation: EEPROM Failure
Failing Item:
Response: The EEPROM in an SPCN node cannot be v TWRCARD
written successfully. Exchange the SPCN node reported
in the failure. Follow the instructions for the items v SYSBKPL
listed in the FRU List.
Failing Item: 10009088 10009088

v TWRCARD Explanation: A problem was found in the SPCN

firmware.
10009043 10009043 Response: Informational message: A problem was
found in the SPCN firmware. The information found in
Explanation: Download Failure this error log entry may be used by product
Response: The Licensed Internal Code download to engineering to debug system power control network
an SPCN node was completed but was not successful. (SPCN) failures.
Exchange the failing SPCN node. Follow the
instructions for the items listed in the FRU List. 100090F0 100090F0
Failing Item: Explanation: A frame was dropped from the SPCN
v TWRCARD configuration.
Response: A frame was dropped from the SPCN
10009046 10009046 configuration. This is usually caused by a loss of ac
power or a problem with the frame-to-frame cable.
Explanation: QDS Packet Sequence Error
Follow the instructions for the items listed in the FRU
Response: The Packet Sequence number is wrong. The List.
download was stopped. Follow the instructions for the
Failing Item:
items listed in the FRU List.

Chapter 2. (1000) Reference codes 17

100090F1 • 10009109

v PWR1907 v TWRCARD
v TWRCARD
v CBLALL 10009104 10009104
Explanation: Download Completion Timeout
100090F1 100090F1
Response: An SPCN node failed to leave the
Explanation: A frame was added to the SPCN download state. Exchange the failing SPCN node.
configuration. Follow the instructions for the items listed in the FRU
List.
Response: No action required. This reference code is
logged for information only. Failing Item:
v TWRCARD
100090F2 100090F2
Explanation: Slave disappeared 10009105 10009105

Response: A slave was dropped from the SPCN Explanation: Load Damaged Timeout
configuration. This is usually caused by a loss of ac Response: An SPCN node failed to enter the
power. If this SRC is logged during a concurrent operational state. Exchange the failing SPCN node.
maintenance operation, it is informational only and can Follow the instructions for the items listed in the FRU
be ignored. List.
Failing Item:
100090F3 100090F3
v TWRCARD
Explanation: Slave reappeared
Response: No action required. This reference code is 10009106 10009106
logged for information only.
Explanation: An SPCN LID was not found.
Response: No action required. This reference code is
10009101 10009101
logged for information only.
Explanation: VLIC-SPCN Timeout
Response: A Licensed Internal Code timeout occurred. 10009107 10009107
The SPCN failed to respond to a Licensed Internal
Explanation: An SPCN microcode download is
Code command. Follow the instructions for the items
required.
listed in the FRU List.
Response: No action required. This reference code is
Failing Item:
logged for error analysis only.
v TWRCARD

10009108 10009108
10009102 10009102
Explanation: A status change occurred in one of the
Explanation: Assign Permanent Address command SPCN nodes.
failure
Response: No action required. This reference code is
Response: A node failed to perform an Assign logged for information only.
Permanent Address command. Follow the instructions
for the items listed in the FRU List.
10009109 10009109
Failing Item:
Explanation: Licensed Internal Code part number is
v TWRCARD
not correct.
Response: The AROS part number field was not
10009103 10009103
updated to the correct level after the system attempted
Explanation: Download Initialize Timeout to load new Licensed Internal Code. Follow the
instructions for the items listed in the FRU List.
Response: An SPCN node failed to enter the
download state after an Initialize for Download Failing Item:
command. Exchange the failing SPCN node. Follow the v TWRCARD
instructions for the items listed in the FRU List.
Failing Item:

18 System reference codes (1xxx - Axxx)

 1000910A • 1000911B

v TWRCARD
1000910A 1000910A
Explanation: RIO Download Required
10009115 10009115
Response: No action required. This reference code is
Explanation: SPCN Command rejected by the
logged for information only.
firmware.
Response: The service processor rejected an SPCN
1000910B 1000910B
command from the Licensed Internal Code. No action
Explanation: Maximum number of retries exceeded required. This reference code is logged for information
only.
Response: No action required. This reference code is
logged for information only.
10009116 10009116
10009111 10009111 Explanation: SPCN - Control Panel interface failure.
Explanation: SPCN is too large for hypervisor. Response: The SPCN to control panel interface is not
working.
Response: There are more nodes in the network than
the hypervisor can service. Go to System Configuration
in ASMI . Under Configure I/O Enclosures select Clear 10009117 10009117
Inactive Enclosures. If the error persists follow the
Explanation: SPCN - Control Panel interface is now
instructions for the items listed in the FRU List.
working.
Failing Item:
Response: The SPCN to control panel interface is now
v AJDG301 working. No action required. This reference code is
logged for information only.
10009112 10009112
Explanation: Primary SPCN node is reporting load 10009118 10009118
damaged. Explanation: Hypervisor out of memory
Response: The Licensed Internal Code for the primary Response: Follow the instructions for the items listed
SPCN node is damaged. The reload failed because the in the FRU List.
code could not be found. Follow the instructions for the
items listed in the FRU List. Failing Item:
v AJDG301
Failing Item:
v TWRCARD
10009119 10009119

10009113 10009113 Explanation: NVRAM Write Failed

Explanation: Secondary SPCN node is reporting load Response: Follow the instructions for the items listed
damaged. in the FRU List.

Response: The Licensed Internal Code for the Failing Item:

secondary SPCN node is damaged. The reload failed v TWRCARD
because the code could not be found. Follow the
instructions for the items listed in the FRU List.
1000911A 1000911A
Failing Item:
Explanation: Too many racks attached
v TWRCARD
Response: Reduce the number of racks to maximum
configuration on the system.
10009114 10009114
Explanation: Frame SPCN node is reporting load 1000911B 1000911B
damaged.
Explanation: SPCN CEC node code failure
Response: The Licensed Internal Code for a SPCN
node is damaged. The reload failed because the code Response: Follow the instructions for the items listed
could not be found. Follow the instructions for the in the FRU List.
items listed in the FRU List.
Failing Item:
Failing Item: v AJDG301

Chapter 2. (1000) Reference codes 19

1000911C • 10009138

1000911C 1000911C 10009133 10009133

Explanation: Two nodes have same VPD Explanation: Bad PCI Correlation Problem
Response: Follow the instructions for the items listed Response: PCI bus not matched. Follow the
in the FRU List. instructions for the items listed in the FRU list. If this
SRC is logged during a concurrent maintenance
Failing Item:
operation, it is informational only and can be ignored.
v VPDPART
Failing Item:
v CBLALL
1000911D 1000911D
Explanation: RIO Download Failure
10009134 10009134
Response: Follow the instructions for the items listed
Explanation: PCI bus VPD error
in the FRU List.
Response: Check Error Log for B700 xxxx Reference
Failing Item:
Codes.
v TWRCARD
v SI_CARD
10009135 10009135
Explanation: Open SPCN Loop
1000911E 1000911E
Response: Follow the instructions for the items listed
Explanation: Temporary VPD written
in the FRU list. If this SRC is logged during a
Response: Follow the instructions for the items listed concurrent maintenance operation, it is informational
in the FRU List. only and can be ignored.

Failing Item: Failing Item:

v PWRVPD v CBLALL
v TWRCARD
1000911F 1000911F
Explanation: CEC not found 10009136 10009136

Response: Call your next level of support. Explanation: The manually started download was
interrupted

10009120 10009120 Response: Needs to be Manually restarted

Explanation: Duplicate backplane VPD

10009137 10009137
Response: Follow the instructions for the items listed
in the FRU List. Explanation: Bad PCI Correlation Problem

Failing Item: Response: SPCN node not matched. Follow the

instructions for the items listed in the FRU list. If this
v SYSBKPL SRC is logged during a concurrent maintenance
operation, it is informational only and can be ignored.
10009131 10009131 Failing Item:
Explanation: Invalid XM Return Code v CBLALL
Response: No action required. Logged for error
analysis only. 10009138 10009138
Explanation: Bad Location Code
10009132 10009132
Response: Follow the instructions for the items listed
Explanation: Node contains temporary VPD in the FRU List.
Response: Follow the instructions for the items listed Failing Item:
in the FRU List. v CBLALL
Failing Item:
v PWRVPD

20 System reference codes (1xxx - Axxx)

 10009139 • 1000CB15

Failing Item:
10009139 10009139
v TWRCARD
Explanation: Open SPCN loop resolved
Response: No action required. This reference code is
logged for information only.

1000913A 1000913A
Explanation: RIO download sent retry
Response: No action required. This reference code is
logged for information only.

1000913B 1000913B
Explanation: Go to ASMi to start a download
manually
Response: Follow the instructions for the items listed
in the FRU List.
Failing Item:
v PWR1907

100091DD 100091DD
Explanation: All SPCN Downloads Complete
Response: No action required. This reference code is
logged for information only.

100091DE 100091DE
Explanation: RIO Download Complete
Response: No action required. This reference code is
logged for information only.

100091FB 100091FB
Explanation: Write VPD on next IPL
Response: No action required. This reference code is
logged for information only.

1000C62E 1000C62E
Explanation: Polling error
Response: An SPCN frame-to-frame communication
failure was detected. Follow the instructions for the
items listed in the FRU List.
Failing Item:
v TWRCARD
v CBLALL

1000CB15 1000CB15
Explanation: EEPROM Failure.
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 2. (1000) Reference codes 21

22 System reference codes (1xxx - Axxx)
Chapter 3. (1100) Reference codes
Explanation: Power supply failure
110000AC 110000AC
Response: Follow the instructions for the items listed
Explanation: Detected AC loss
in the FRU List.
Response: If system powers on normally or stays
Problem determination: No additional problem
powered on after AC power failure, no replacement of
determination.
parts may be needed. Follow the instructions for the
items listed in the FRU List. Failing Item:
Problem determination: No additional problem v PWRSPLY
determination. v TWRCARD
Failing Item: v CBLALL
v ACMODUL
11001513 11001513
110000AD 110000AD Explanation: Power supply failure
Explanation: A reset of the service processor caused Response: Follow the instructions for the items listed
the system to power off. in the FRU List.
Response: Follow the instructions for the items listed Problem determination: No additional problem
in the FRU List. determination.
Problem determination: No additional problem Failing Item:
determination. v PWRSPLY
Failing Item: v TWRCARD
v TWRCARD
11001514 11001514
11001510 11001510 Explanation: Power supply failure
Explanation: Detected AC loss Response: Follow the instructions for the items listed
Response: Before replacing any parts, verify that the in the FRU List.
AC input voltage is correct. Follow the instructions for Problem determination: No additional problem
the items listed in the FRU List. determination.
Problem determination: No additional problem Failing Item:
determination.
v PWRSPLY
Failing Item: v TWRCARD
v PWRSPLY
v TWRCARD 1100151E 1100151E
Explanation: The power supply fan on Un-E1
11001511 11001511 experienced a short stoppage, but recovered. The
Explanation: Power supply failure power supply should be replaced as soon as possible
before the fan fails permanently.
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
Failing Item:
v PWRSPLY
v PWRSPLY
v TWRCARD
v TWRCARD

11001512 11001512

© Copyright IBM Corp. 2007, 2009 23

1100151F • 1100152F

1100151F 1100151F 11001523 11001523

Explanation: The power supply fan on Un-E1 failed. Explanation: Power supply failure
The power supply should be replaced as soon as
Response: Follow the instructions for the items listed
possible.
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU List.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v PWRSPLY
Failing Item:
v TWRCARD
v PWRSPLY
v TWRCARD
11001524 11001524
Explanation: Power supply failure
11001520 11001520
Response: Follow the instructions for the items listed
Explanation: Detected AC loss
in the FRU List.
Response: Before replacing any parts, verify that the
Problem determination: No additional problem
AC input voltage is correct. Follow the instructions for
determination.
the items listed in the FRU List.
Failing Item:
Problem determination: No additional problem
determination. v PWRSPLY
v TWRCARD
Failing Item:
v PWRSPLY
1100152E 1100152E
v TWRCARD
Explanation: The power supply fan on Un-E2
experienced a short stoppage, but recovered. The
11001521 11001521
power supply should be replaced as soon as possible
Explanation: Power supply failure before the fan fails permanently.
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Problem determination: No additional problem Problem determination: No additional problem
determination. determination.
Failing Item: Failing Item:
v PWRSPLY v PWRSPLY
v TWRCARD v TWRCARD

11001522 11001522 1100152F 1100152F

Explanation: Power supply failure Explanation: The power supply fan on Un-E2 failed.
The power supply should be replaced as soon as
Response: Follow the instructions for the items listed
possible.
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU List.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v PWRSPLY
Failing Item:
v TWRCARD
v PWRSPLY
v CBLALL
v TWRCARD

24 System reference codes (1xxx - Axxx)

 11001611 • 11001633

Failing Item:
11001611 11001611
v PWR1918
Explanation: Regulator 1 Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11001623 11001623
Problem determination: No additional problem
Explanation: Regulator 2 Domain Fault
determination.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v PWR1918
Problem determination: No additional problem
v TWRCARD
determination.
Failing Item:
11001612 11001612
v PWR1918
Explanation: Regulator 1 Communication Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11001631 11001631
Problem determination: No additional problem
Explanation: Regulator 3 Fault
determination.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v PWR1918
Problem determination: No additional problem
v TWRCARD
determination.
Failing Item:
11001613 11001613
v PWR1918
Explanation: Regulator 1 Domain Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11001632 11001632
Problem determination: No additional problem
Explanation: Regulator 3 Communication Fault
determination.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v PWR1918
Problem determination: No additional problem
v TWRCARD
determination.
Failing Item:
11001621 11001621
v PWR1918
Explanation: Regulator 2 Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11001633 11001633
Problem determination: No additional problem
Explanation: Regulator 3 Domain Fault
determination.
Response: Follow the instructions for the items listed
Failing Item:
in the FRU List.
v PWR1918
Problem determination: No additional problem
v TWRCARD
determination.
Failing Item:
11001622 11001622
v PWR1918
Explanation: Regulator 2 Communication Fault
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination.

Chapter 3. (1100) Reference codes 25

110016F1 • 11001B06

Problem determination: No additional problem

110016F1 110016F1
determination.
Explanation: No power supplies detected in drawer
number 1
11001B01 11001B01
Response: Perform the following in order:
Explanation: Level 1 load fault (+12V)
v Check for system firmware updates; apply if
available. Response: Follow the instructions for the items listed
in the FRU List.
v Replace the primary service processor.
v Replace the backplane in the failing drawer. Problem determination: No additional problem
determination.
v Replace all of the power supplies in the failing
drawer. Failing Item:
Problem determination: No additional problem v PWR1900
determination.
11001B02 11001B02
110016F2 110016F2 Explanation: Load fault on the +5V bus
Explanation: No power supplies detected in drawer Response: Follow the instructions for the items listed
number 2 in the FRU List.
Response: Perform the following in order: Problem determination: No additional problem
v Check for system firmware updates; apply if determination.
available.
Failing Item:
v Replace the primary service processor.
v PWR1900
v Replace the backplane in the failing drawer.
v TWRCARD
v Replace all of the power supplies in the failing
drawer.
11001B03 11001B03
Problem determination: No additional problem
determination. Explanation: Load fault on the +3.3V bus
Response: Follow the instructions for the items listed
110016F3 110016F3 in the FRU List.
Explanation: No power supplies detected in drawer Problem determination: No additional problem
number 3 determination.
Response: Perform the following in order: Failing Item:
v Check for system firmware updates; apply if v PWR1900
available. v TWRCARD
v Replace the primary service processor.
v Replace the backplane in the failing drawer. 11001B05 11001B05
v Replace all of the power supplies in the failing
Explanation: Load fault on the +1.8V bus
drawer.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU List.
determination.
Problem determination: No additional problem
determination.
110016F4 110016F4
Failing Item:
Explanation: No power supplies detected in drawer
number 4 v PWR1904
v TWRCARD
Response: Perform the following in order:
v Check for system firmware updates; apply if
available. 11001B06 11001B06
v Replace the primary service processor. Explanation: Load fault on the +2.5V bus
v Replace the backplane in the failing drawer. Response: Follow the instructions for the items listed
v Replace all of the power supplies in the failing in the FRU List.
drawer.

26 System reference codes (1xxx - Axxx)

 11001B0A • 11001D60

Problem determination: No additional problem

11001C12 11001C12
determination.
Explanation: Regulator Level 2 Load Fault (1.8)
Failing Item:
v PWR1904 Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11001B0A 11001B0A
Failing Item:
Explanation: Load Fault on the +12V/-12v bus
v PWR1904
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11001C13 11001C13
determination.
Explanation: Regulator Level 2 Load Fault (1.2A)
Failing Item:
v PWR1904 Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11001B0F 11001B0F
Failing Item:
Explanation: Load Fault on the +1.2V bus
v PWR1904
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11001C14 11001C14
determination.
Explanation: Regulator Level 2 Load Fault (1.25)
Failing Item:
v PWR1904 Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11001C10 11001C10
Failing Item:
Explanation: Regulator Level 1 Load Fault (1.1A)
v PWR1904
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11001C15 11001C15
determination.
Explanation: Regulator Level 2 Load Fault (1.2B)
Failing Item:
v PWR1904 Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11001C11 11001C11
Failing Item:
Explanation: Regulator Level 2 Load Fault (1.1B)
v PWR1904
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11001D60 11001D60
determination.
Explanation: RIO adapter card 1 softswitch fault
Failing Item:
v PWR1904 Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.

Chapter 3. (1100) Reference codes 27

11001D63 • 11002613

Failing Item: Problem determination: No additional problem

v SI_CARD determination.
v TWRCARD Failing Item:
v PGDPART
11001D63 11001D63
Explanation: RIO adapter card 2 softswitch fault 11002602 11002602

Response: Follow the instructions for the items listed Explanation: Power Good Fault
in the FRU List. Response: Follow the instructions for the items listed
Problem determination: No additional problem in the FRU List.
determination. Problem determination: No additional problem
Failing Item: determination.
v SI_CARD Failing Item:
v TWRCARD v PWR1918
v TWRCARD
11001D68 11001D68
Explanation: HEA adapter card 2 softswitch fault 11002603 11002603

Response: Follow the instructions for the items listed Explanation: Power Good Fault
in the FRU List. Response: Follow the instructions for the items listed
Problem determination: No additional problem in the FRU List.
determination. Problem determination: No additional problem
determination.
11001F01 11001F01 Failing Item:
Explanation: TMS limit reached - log only v PGDPART
Response: No action required. This reference code is
logged for information only. 11002610 11002610
Problem determination: No additional problem Explanation: A power signal failure has been detected
determination.
Response: Follow the instructions for the items listed
in the FRU List.
11001F02 11001F02
Problem determination: No additional problem
Explanation: SPCN trace information saved determination.
Response: No action required. This reference code is Failing Item:
logged for information only. v SYSBKPL
Problem determination: No additional problem
determination. 11002611 11002611
Explanation: A power signal failure has been detected
11001F03 11001F03
Response: Follow the instructions for the items listed
Explanation: Invalid TMS or location code; log only. in the FRU List.
Response: No action required. This reference code is Problem determination: No additional problem
logged for information only. determination.
Problem determination: No additional problem Failing Item:
determination.
v SYSBKPL

11002600 11002600
11002613 11002613
Explanation: Power Good Fault
Explanation: 100V check fault
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed
in the FRU List.
in the FRU List.

28 System reference codes (1xxx - Axxx)

 11002614 • 1100262A

Problem determination: No additional problem

11002624 11002624
determination.
Explanation: 5.0V power-good input fault
Failing Item:
v CBLALL Response: Follow the instructions for the items listed
in the FRU List.
v SYSBKPL
Problem determination: No additional problem
determination.
11002614 11002614
Explanation: The power supplies are mismatched; one
11002625 11002625
is ac, and one is dc.
Explanation: 3.3V power-good input fault
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
v PWRSPLY Failing Item:
v PWR1918
11002620 11002620
11002626 11002626
Explanation: 12V power-good input fault
Explanation: 2.5V power-good input fault
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
v SYSBKPL Failing Item:
v PWR1918
11002622 11002622
11002627 11002627
Explanation: 1.52V power-good input fault
Explanation: GX slot 1 pgood fault.
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
v PWR1918
11002629 11002629

11002623 11002623 Explanation: P_GOOD fault on the I/O backplane.

Explanation: 1.8V power-good input fault Response: Follow the instructions for the items listed
in the FRU List.
Response: Follow the instructions for the items listed
in the FRU List. Problem determination: No additional problem
determination.
Problem determination: No additional problem
determination. Failing Item:
v SYSBKPL
Failing Item:
v PWR1918
1100262A 1100262A
Explanation: GX slot 2 pgood fault.
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 3. (1100) Reference codes 29

1100262B • 11002635

Problem determination: No additional problem v SYSBKPL

determination.
11002630 11002630
1100262B 1100262B
Explanation: Processor 2 P7_VRM pgood fault
Explanation: P_GOOD fault on the I/O backplane. (pluggable)
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Problem determination: No additional problem Problem determination: No additional problem
determination. determination.
Failing Item:
v SYSBKPL 11002632 11002632
Explanation: Processor 1 VRM2 array power-good
1100262C 1100262C fault

Explanation: DASD 5V regulator P_GOOD fault. Response: Follow the instructions for the items listed
in the FRU List.
Response: Follow the instructions for the items listed
in the FRU List. Problem determination: No additional problem
determination.
Problem determination: No additional problem
determination. Failing Item:
v PWR1918
Failing Item:
v ANYPROC
v PWR1918
v SYSBKPL

1100262D 1100262D
11002633 11002633
Explanation: P_GOOD fault on the I/O backplane.
Explanation: Processor 1 1.2V VRM power-good fault
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
Failing Item:
v SYSBKPL
v PWR1918
v SYSBKPL
1100262E 1100262E
Explanation: P_GOOD fault on the I/O backplane.
11002634 11002634
Response: Follow the instructions for the items listed
Explanation: Processor 1 1.8V VRM or processor 1
in the FRU List.
power-good fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU List.
Failing Item:
Problem determination: No additional problem
v SYSBKPL determination.
Failing Item:
1100262F 1100262F
v ANYPROC
Explanation: P_GOOD fault on the I/O backplane. v SYSBKPL
Response: Follow the instructions for the items listed
in the FRU List. 11002635 11002635
Problem determination: No additional problem Explanation: VRM fault on the processor card.
determination.
Response: Follow the instructions for the items listed
Failing Item: in the FRU List.

30 System reference codes (1xxx - Axxx)

 11002636 • 1100264C

Problem determination: No additional problem Response: Follow the instructions for the items listed
determination. in the FRU List.
Failing Item: Problem determination: No additional problem
v PWR1918 determination.
Failing Item:
11002636 11002636 v PWR1918
Explanation: VRM fault on the processor card. v ANYPROC
v SYSBKPL
Response: Follow the instructions for the items listed
in the FRU List.
11002643 11002643
Problem determination: No additional problem
determination. Explanation: Processor 2 1.8V VRM or processor 2
power-good fault
Failing Item:
v PWR1918 Response: Follow the instructions for the items listed
in the FRU List.

1100263A 1100263A Problem determination: No additional problem

determination.
Explanation: Memory card 1 pgood fault.
Failing Item:
Response: Follow the instructions for the items listed
v ANYPROC
in the FRU List.
v SYSBKPL
Problem determination: No additional problem
determination.
11002645 11002645

1100263B 1100263B Explanation: VRM fault on the processor card.

Explanation: Memory card 1 pgood fault. Response: Follow the instructions for the items listed
in the FRU List.
Response: Follow the instructions for the items listed
in the FRU List. Problem determination: No additional problem
determination.
Problem determination: No additional problem
determination. Failing Item:
v PWR1918
1100263C 1100263C
1100264A 1100264A
Explanation: Memory card 1 pgood fault.
Explanation: Memory card 2 pgood fault.
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
11002640 11002640
1100264B 1100264B
Explanation: Processor 1 P7_VRM pgood fault
(pluggable) Explanation: Memory card 2 pgood fault.
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Problem determination: No additional problem Problem determination: No additional problem
determination. determination.

11002642 11002642 1100264C 1100264C

Explanation: Processor 2 VRM2 array power-good Explanation: Memory card 2 pgood fault.
fault
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 3. (1100) Reference codes 31

11002650 • 11002662

Problem determination: No additional problem

1100265A 1100265A
determination.
Explanation: Memory card 3 pgood fault.
11002650 11002650 Response: Follow the instructions for the items listed
in the FRU List.
Explanation: Processor 3 VRM 1A or 1B power-good
fault Problem determination: No additional problem
determination.
Response: Follow the instructions for the items listed
in the FRU List.
1100265B 1100265B
Problem determination: No additional problem
determination. Explanation: Memory card 3 pgood fault.
Failing Item: Response: Follow the instructions for the items listed
v PWR1918 in the FRU List.
v ANYPROC Problem determination: No additional problem
v SYSBKPL determination.

11002652 11002652 1100265C 1100265C

Explanation: Processor 3 VRM2 array power-good Explanation: Memory card 3 pgood fault.
fault Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed in the FRU List.
in the FRU List. Problem determination: No additional problem
Problem determination: No additional problem determination.
determination.
Failing Item: 11002660 11002660
v PWR1918 Explanation: Processor 4 VRM 1A or 1B power-good
v ANYPROC fault
v SYSBKPL Response: Follow the instructions for the items listed
in the FRU list.
11002653 11002653 Problem determination: No additional problem
determination.
Explanation: Processor 3 1.2V VRM power-good fault
Failing Item:
Response: Follow the instructions for the items listed
in the FRU list. v PWR1918
v ANYPROC
Problem determination: No additional problem
determination. v SYSBKPL

Failing Item:
11002662 11002662
v PWR1918
v SYSBKPL Explanation: Processor 4 VRM2 array power-good
fault

11002654 11002654 Response: Follow the instructions for the items listed
in the FRU list.
Explanation: Processor 3 1.8V VRM or processor 3
power-good fault Problem determination: No additional problem
determination.
Response: Follow the instructions for the items listed
in the FRU list. Failing Item:
v PWR1918
Problem determination: No additional problem
determination. v ANYPROC
v SYSBKPL
Failing Item:
v ANYPROC
v SYSBKPL

32 System reference codes (1xxx - Axxx)

 11002663 • 11002703

Problem determination: No additional problem

11002663 11002663
determination.
Explanation: Processor 4 1.2V VRM power-good fault
Response: Follow the instructions for the items listed 11002691 11002691
in the FRU list.
Explanation: Processor 1 and 2 VSN pgood fault.
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU List.
Failing Item:
Problem determination: No additional problem
v PWR1918 determination.
v SYSBKPL
11002700 11002700
11002664 11002664
Explanation: VRM fault on the processor card.
Explanation: Processor 4 1.8V VRM failed or processor
Response: Follow the instructions for the items listed
4 power-good fault
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU list.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v PWR1918
Failing Item:
v ANYPROC
11002701 11002701
v SYSBKPL
Explanation: VRM fault on the processor card.

1100266A 1100266A Response: Follow the instructions for the items listed
in the FRU List.
Explanation: Memory card 4 pgood fault.
Problem determination: No additional problem
Response: Follow the instructions for the items listed determination.
in the FRU List.
Failing Item:
Problem determination: No additional problem
v PWR1918
determination.

11002702 11002702
1100266B 1100266B
Explanation: VRM fault on the DASD backplane.
Explanation: Memory card 4 pgood fault.
Response: Follow the instructions for the items listed
Response: Follow the instructions for the items listed
in the FRU List.
in the FRU List.
Problem determination: No additional problem
Problem determination: No additional problem
determination.
determination.
Failing Item:
1100266C 1100266C v PWR1918

Explanation: Memory card 4 pgood fault.

11002703 11002703
Response: Follow the instructions for the items listed
in the FRU List. Explanation: VRM fault on the DASD backplane.

Problem determination: No additional problem Response: Follow the instructions for the items listed
determination. in the FRU List.
Problem determination: No additional problem
11002690 11002690 determination.

Explanation: Processor 1 and 2 VDDA pgood fault. Failing Item:

v PWR1918
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 3. (1100) Reference codes 33

11002704 • 11004600

11002704 11002704 11003114 11003114

Explanation: VRM fault on the I/O backplane. Explanation: Service processor I2C failure
Response: Follow the instructions for the items listed Response: Follow the instructions for the items listed
in the FRU List. in the FRU List.
Problem determination: No additional problem Problem determination: No additional problem
determination. determination.
Failing Item: Failing Item:
v SYSBKPL v I2CBUS
v SYSBKPL
11002705 11002705 v TWRCARD
Explanation: VRM fault on the I/O backplane.
11003116 11003116
Response: Follow the instructions for the items listed
in the FRU List. Explanation: I2C failure: blower control chip
Problem determination: No additional problem Response: Follow the instructions for the items listed
determination. in the FRU List.
Failing Item: Problem determination: No additional problem
v SYSBKPL determination.
Failing Item:
11002800 11002800 v SYSBKPL
Explanation: The system was automatically shut down
because the top cover was removed. 11003120 11003120
Response: Follow the instructions for the items listed Explanation: VRM failure
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem in the FRU list in the error log entry.
determination.
Problem determination: No additional problem
Failing Item: determination.
v LDSWTCH
11004201 11004201
11003100 11003100 Explanation: UPS reported: utility failure signal is on
Explanation: Service processor I2C failure Response: No action required. This reference code is
Response: Follow the instructions for the items listed logged for information only.
in the FRU list. Problem determination: No additional problem
Problem determination: No additional problem determination.
determination.
Failing Item: 11004203 11004203
v I2CBUS Explanation: UPS reported: battery low signal is on
v TWRCARD Response: No action required. This reference code is
logged for information only.
11003105 11003105 Problem determination: No additional problem
Explanation: Service processor I2C failure. determination.

Response: Follow the instructions for the items listed

in the FRU List. 11004600 11004600

Problem determination: No additional problem Explanation: UPS interface failure

determination. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v TWRCARD

34 System reference codes (1xxx - Axxx)

 11004601 • 11007202

Problem determination: No additional problem

11007110 11007110
determination.
Explanation: Power supply failure
Failing Item:
v UPSUNIT Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11004601 11004601
Failing Item:
Explanation: UPS interface failure
v PWRSPLY
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11007120 11007120
determination.
Explanation: Power supply failure
Failing Item:
v UPSUNIT Response: Follow the instructions for the items listed
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11005000 11005000
Failing Item:
Explanation: Service processor fail over failed due to
configuration mismatch v PWRSPLY
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11007200 11007200
Problem determination: No additional problem
determination. Explanation: The system is located at an altitude
greater than 4000 meters (13,120 feet). This is outside
Failing Item:
the range of the system specifications.
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11005001 11005001
Problem determination: No additional problem
Explanation: Service processor fail over failed due to determination.
configuration mismatch
Failing Item:
Response: Follow the instructions for the items listed
v ALTTUDE
in the FRU List.
Problem determination: No additional problem
11007201 11007201
determination.
Explanation: Ambient temperature is out of range
Failing Item:
v TWRCARD Response: Follow the procedure for the items listed in
the FRU List.

11005010 11005010 Problem determination: No additional problem

determination.
Explanation: SPCN ports not present. mismatch
Failing Item:
Response: Follow the instructions for the items listed
v AMBTEMP
in the FRU List.
Problem determination: No additional problem
11007202 11007202
determination.
Explanation: Ambient temperature is back in range
Failing Item:
v CBLALL Response: Follow the procedure for the items listed in
the FRU List.
Problem determination: No additional problem
determination.

Chapter 3. (1100) Reference codes 35

11007203 • 11007222

Failing Item: Problem determination: No additional problem

v AMBBACK determination.
Failing Item:
11007203 11007203 v AMBTMP1
Explanation: Ambient temperature exceeded limit
11007212 11007212
Response: The system will shut down in 15 minutes.
Follow the instructions for the items listed in the FRU Explanation: Ambient temperature is back in range
List.
Response: Ambient temperature has returned to
Problem determination: No additional problem nominal.
determination.
Problem determination: No additional problem
Failing Item: determination.
v AMBTEMP Failing Item:
v AMBTMP2
11007204 11007204
Explanation: Ambient temperature is back in range 11007220 11007220
Response: Follow the procedure for the items listed in Explanation: The system is located at an altitude that
the FRU List. is outside the range of the system performance
specification, and the thermal/power management
Problem determination: No additional problem
firmware may reduce performance in heavy workload
determination.
situations.
Failing Item:
Response: The system is located at an altitude that is
v AMBBACK within the range of the system specification, but the
thermal/power management firmware may reduce
11007205 11007205 performance due to the altitude.

Explanation: Ambient temperature exceeded limit Problem determination: No additional problem

determination.
Response: The system will shut down in 20 seconds.
Follow the instructions for the items listed in the FRU Failing Item:
list. v ALTPERF

Problem determination: No additional problem

determination. 11007221 11007221

Failing Item: Explanation: The ambient temperature is outside the

v AMBTEMP range of the system performance specification, and the
thermal/power management firmware may reduce
performance in heavy workload situations.
11007207 11007207
Response: The ambient temperature is outside the
Explanation: Ambient temperature has dropped below range of the system performance specification, and the
the low temperature limit. thermal/power management firmware may reduce
performance in heavy workload situations.
Response: Follow the instructions for the items listed
in the FRU List. Problem determination: No additional problem
determination.
Problem determination: No additional problem
determination. Failing Item:
Failing Item: v AMBPERF
v AMBTEMP
11007222 11007222
11007211 11007211 Explanation: The ambient temperature is back in
range.
Explanation: Ambient temperature is out of range
Response: No action required. This reference code is
Response: Ambient temperature is above nominal for
logged for information only.
CPU performance. Follow the instructions for the items
listed in the FRU List.

36 System reference codes (1xxx - Axxx)

 11007610 • 11007641

Problem determination: No additional problem

11007630 11007630
determination.
Explanation: A fan is operating at the wrong speed.
Follow the instructions for the items listed in the FRU
11007610 11007610
list.
Explanation: Fan fault
Response: Follow the instructions for the items listed
Response: The fan is operating at the wrong speed. in the FRU List.
Follow the instructions for the items listed in the FRU
Problem determination: No additional problem
List.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v AIRMOVR
Failing Item:
v TWRCARD
v AIRMOVR
v TWRCARD
11007631 11007631
Explanation: A problem was detected with a fan
11007611 11007611
which can be caused by a fan not being installed.
Explanation: Fan missing error Install the fan if it is missing; replace it if already
installed. Follow the instructions for the items listed in
Response: A problem was detected with a fan which the FRU list.
can be caused by a fan not being installed. Install fan if
missing, replace if already installed. Follow the Response: Follow the instructions for the items listed
instructions for the items listed in the FRU List. in the FRU List.

Problem determination: No additional problem Problem determination: No additional problem

determination. determination.

Failing Item: Failing Item:

v AIRMOVR v AIRMOVR
v TWRCARD v TWRCARD

11007620 11007620 11007640 11007640

Explanation: Fan fault Explanation: A fan is operating at the wrong speed.

Follow the instructions for the items listed in the FRU
Response: The fan is operating at the wrong speed. list.
Follow the instructions for the items listed in the FRU
List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
v AIRMOVR Failing Item:

v TWRCARD v AIRMOVR
v TWRCARD
11007621 11007621
11007641 11007641
Explanation: Fan missing error
Explanation: A problem was detected with a fan
Response: A problem was detected with a fan which which can be caused by a fan not being installed.
can be caused by a fan not being installed. Install fan if Install the fan if it is missing; replace it if already
missing, replace if already installed. Follow the installed. Follow the instructions for the items listed in
instructions for the items listed in the FRU List. the FRU list.
Problem determination: No additional problem Response: Follow the instructions for the items listed
determination. in the FRU List.
Failing Item: Problem determination: No additional problem
v AIRMOVR determination.
v TWRCARD Failing Item:

Chapter 3. (1100) Reference codes 37

11007650 • 110076A1

v AIRMOVR Problem determination: No additional problem

v TWRCARD determination.
Failing Item:
11007650 11007650 v AIRMOVR
Explanation: A fan is operating at the wrong speed. v TWRCARD
Follow the instructions for the items listed in the FRU
list. 11007670 11007670
Response: Follow the instructions for the items listed Explanation: A fan is operating at the wrong speed.
in the FRU List. Follow the instructions for the items listed in the FRU
Problem determination: No additional problem list.
determination. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v AIRMOVR Problem determination: No additional problem
v TWRCARD determination.
Failing Item:
11007651 11007651 v AIRMOVR
Explanation: A problem was detected with a fan v TWRCARD
which can be caused by a fan not being installed.
Install the fan if it is missing; replace it if already 11007671 11007671
installed. Follow the instructions for the items listed in
the FRU list. Explanation: A problem was detected with a fan
which can be caused by a fan not being installed.
Response: Follow the instructions for the items listed Install the fan if it is missing; replace it if already
in the FRU List. installed. Follow the instructions for the items listed in
Problem determination: No additional problem the FRU list.
determination. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v AIRMOVR Problem determination: No additional problem
v TWRCARD determination.
Failing Item:
11007660 11007660 v AIRMOVR
Explanation: A fan is operating at the wrong speed. v TWRCARD
Follow the instructions for the items listed in the FRU
list. 110076A0 110076A0
Response: Follow the instructions for the items listed Explanation: A problem was detected with a fan.
in the FRU List. Follow the instructions for the items listed in the FRU
Problem determination: No additional problem list.
determination. Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v AIRMOVR Problem determination: No additional problem
v TWRCARD determination.
Failing Item:
11007661 11007661 v AIRMOVR
Explanation: A problem was detected with a fan v TWRCARD
which can be caused by a fan not being installed.
Install the fan if it is missing; replace it if already 110076A1 110076A1
installed. Follow the instructions for the items listed in
the FRU list. Explanation: A problem was detected with a fan
which can be caused by a fan not being installed.
Response: Follow the instructions for the items listed Install the fan if it is missing; replace it if already
in the FRU List.

38 System reference codes (1xxx - Axxx)

 110076B0 • 11008405

installed. Follow the instructions for the items listed in Problem determination: No additional problem
the FRU list. determination.
Response: Follow the instructions for the items listed
in the FRU List. 11008400 11008400
Problem determination: No additional problem Explanation: No VPD was found due to invalid
determination. bypass
Failing Item: Response: Follow the instructions for the items listed
v AIRMOVR in the FRU List.
v TWRCARD Problem determination: No additional problem
determination.
110076B0 110076B0 Failing Item:
Explanation: A problem was detected with a fan. v AJDG301
Follow the instructions for the items listed in the FRU
list. 11008402 11008402
Response: Follow the instructions for the items listed Explanation: Unable to collect VPD
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem in the FRU List.
determination.
Problem determination: No additional problem
Failing Item: determination.
v AIRMOVR
Failing Item:
v TWRCARD
v VPDPART
v TWRCARD
110076B1 110076B1
Explanation: A problem was detected with a fan 11008404 11008404
which can be caused by a fan not being installed.
Install the fan if it is missing; replace it if already Explanation: Processor unit VPD mismatch
installed. Follow the instructions for the items listed in Response: Follow the instructions for the items listed
the FRU list. in the FRU List.
Response: Follow the instructions for the items listed Problem determination: No additional problem
in the FRU List. determination.
Problem determination: No additional problem Failing Item:
determination.
v VPDPART
Failing Item: v TWRCARD
v AIRMOVR
v TWRCARD 11008405 11008405
Explanation: Processor unit VPD mismatch
110076C0 110076C0
Response: Follow the instructions for the items listed
Explanation: Fan fault on a GX++ adapter card in the FRU List.
Response: Follow the instructions for the items listed Problem determination: No additional problem
in the FRU List. determination.
Problem determination: No additional problem Failing Item:
determination.
v VPDPART
v TWRCARD
110076C1 110076C1
Explanation: Fan fault on a GX++ adapter card
Response: Follow the instructions for the items listed
in the FRU List.

Chapter 3. (1100) Reference codes 39

11008406 • 11008442

Failing Item:
11008406 11008406
v ANYPROC
Explanation: Processor unit VPD mismatch
Response: Follow the instructions for the items listed 11008416 11008416
in the FRU List.
Explanation: Invalid processor 4 VPD
Problem determination: No additional problem
determination. Response: Follow the instructions for the items listed
in the FRU List.
Failing Item:
Problem determination: No additional problem
v VPDPART
determination.
v TWRCARD
Failing Item:
v ANYPROC
11008409 11008409
Explanation: No processor installed
11008423 11008423
Response: Follow the instructions for the items listed
Explanation: No processor VPD
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU List.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v VPDPART
Failing Item:
v TWRCARD
v VPDPART
v TWRCARD
11008413 11008413
Explanation: Invalid processor VPD
11008424 11008424
Response: Follow the instructions for the items listed
Explanation: No processor VPD
in the FRU List.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU List.
determination.
Problem determination: No additional problem
Failing Item:
determination.
v VPDPART
Failing Item:
v TWRCARD
v VPDPART
v TWRCARD
11008414 11008414
Explanation: Invalid processor VPD
11008442 11008442
Response: Follow the instructions for the items listed
Explanation: An attempt was made to enable
in the FRU List.
TurboMode, but one or more processor cards in the
Problem determination: No additional problem system is not TurboMode-capable.
determination.
Response: Follow the instructions for the items listed
Failing Item: in the FRU List.
v VPDPART Problem determination: No additional problem
v TWRCARD determination.
Failing Item:
11008415 11008415 v VPDPART
Explanation: Invalid processor 3 VPD
Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination.

40 System reference codes (1xxx - Axxx)

 11008443 • 11008456

Failing Item:
11008443 11008443
v PWRSPLY
Explanation: A drawer was added to a system that
v TWRCARD
has TurboMode enabled, but the newly-added drawer
is not TurboMode-capable.
11008453 11008453
Response: Follow the instructions for the items listed
in the FRU List. Explanation: There is an extra processor voltage
regulator in the system.
Problem determination: No additional problem
determination. Response: Follow the instructions for the items listed
in the FRU List.
Failing Item:
v VPDPART Problem determination: No additional problem
determination.

11008444 11008444 Failing Item:

v PWR1918
Explanation: A TurboMode register failed.
v TWRCARD
Response: Follow the instructions for the items listed
in the FRU List.
11008454 11008454
Problem determination: No additional problem
determination. Explanation: A fan is installed at location Un-A3 in a
single-socket system. This configuration is not valid.
Failing Item:
Response: Follow the instructions for the items listed
v VPDPART
in the FRU List.
Problem determination: No additional problem
11008450 11008450
determination.
Explanation: SPCN configuration mismatch
Failing Item:
Response: Follow the instructions for the items listed v PWR1918
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11008455 11008455
Failing Item:
Explanation: Power supply missing
v PWR1918
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11008451 11008451
determination.
Explanation: SPCN configuration mismatch
Failing Item:
Response: Follow the instructions for the items listed v PWRSPLY
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.
11008456 11008456
Failing Item:
Explanation: Power supply missing
v PWR1918
Response: Follow the instructions for the items listed
v TWRCARD
in the FRU List.
Problem determination: No additional problem
11008452 11008452
determination.
Explanation: Wrong power supply installed.
Failing Item:
Response: Follow the instructions for the items listed v PWRSPLY
in the FRU List.
v TWRCARD
Problem determination: No additional problem
determination.

Chapter 3. (1100) Reference codes 41

11008457 • 11008710

v TWRCARD
11008457 11008457
Explanation: The wrong processor VRMs are installed
110084A3 110084A3
in the system; high-power VRMs are required.
Explanation: Invalid service processor card VPD
Response: Follow the instructions for the items listed
in the FRU List. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
Failing Item:
v PWR1918 Failing Item:
v TWRCARD v VPDPART
v TWRCARD
11008460 11008460
110084A4 110084A4
Explanation: All PWR nodes guarded
Explanation: Service processor card mismatch.
Response: No action required. This reference code is
logged for information only. Response: Follow the instructions for the items listed
in the FRU List.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
11008480 11008480 Failing Item:
Explanation: The DIMM or DIMM controller ID data v VPDPART
is missing or corrupt. v TWRCARD
Response: No action required. This reference code is
logged for information only. 11008700 11008700
Problem determination: No additional problem Explanation: BPC A lost input power
determination.
Response: Follow the instructions for the items listed
Failing Item: in the FRU list.
v FSPSP04 Problem determination: No additional problem
determination.
110084A1 110084A1 Failing Item:
Explanation: Invalid power distribution backplane v PWR2402
VPD
Response: Follow the instructions for the items listed 11008701 11008701
in the FRU List.
Explanation: BPC B lost input power
Problem determination: No additional problem
determination. Response: Follow the instructions for the items listed
in the FRU list.
Failing Item:
Problem determination: No additional problem
v VPDPART determination.
Failing Item:
110084A2 110084A2
v PWR2402
Explanation: Power distribution backplane mismatch
Response: Follow the instructions for the items listed 11008710 11008710
in the FRU List.
Explanation: DCA 1 UART communication fault
Problem determination: No additional problem
determination. Response: Follow the instructions for the items listed
in the FRU list.
Failing Item:
Problem determination: No additional problem
v VPDPART determination.

42 System reference codes (1xxx - Axxx)

 11008711 • 1100871E

Problem determination: No additional problem

11008711 11008711
determination.
Explanation: DCA 2 UART communication fault
Response: Follow the instructions for the items listed 11008718 11008718
in the FRU list.
Explanation: DCA 10 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008712 11008712
determination.
Explanation: DCA 3 UART communication fault
Response: Follow the instructions for the items listed 1100871A 1100871A
in the FRU list.
Explanation: DCA 11 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008713 11008713
determination.
Explanation: DCA 4 UART communication fault
Response: Follow the instructions for the items listed 1100871B 1100871B
in the FRU list.
Explanation: DCA 12 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008714 11008714
determination.
Explanation: DCA 5 UART communication fault
Response: Follow the instructions for the items listed 1100871C 1100871C
in the FRU list.
Explanation: DCA 13 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008715 11008715
determination.
Explanation: DCA 6 UART communication fault
Response: Follow the instructions for the items listed 1100871D 1100871D
in the FRU list.
Explanation: DCA 14 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008716 11008716
determination.
Explanation: DCA 7 UART communication fault
Response: Follow the instructions for the items listed 1100871E 1100871E
in the FRU list.
Explanation: DCA 15 UART communication fault
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008717 11008717
determination.
Explanation: DCA 8 UART communication fault
Response: Follow the instructions for the items listed
in the FRU list.

Chapter 3. (1100) Reference codes 43

1100871F • 11008741

1100871F 1100871F 11008732 11008732

Explanation: DCA 16 UART communication fault Explanation: BPC critical fault; there's a CEC cage ID
mismatch due to a cabling error.
Response: Follow the instructions for the items listed
in the FRU list. Response: Follow the instructions for the items listed
in the FRU list.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.
11008720 11008720
11008733 11008733
Explanation: BPC A Ethernet communication fault
Explanation: BPC critical fault; no nodes are present
Response: Follow the instructions for the items listed
to power on.
in the FRU list.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU list.
determination.
Problem determination: No additional problem
determination.
11008721 11008721
Explanation: BPC B Ethernet communication fault
11008734 11008734
Response: Follow the instructions for the items listed
Explanation: BPC fault; service processor error log
in the FRU list.
collection failed.
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008724 11008724
determination.
Explanation: BPC A machine type/model/serial
number mismatch
11008735 11008735
Response: Follow the instructions for the items listed
Explanation: Service processor fault; no BPC IP
in the FRU list.
addresses were found.
Problem determination: No additional problem
Response: Follow the instructions for the items listed
determination.
in the FRU list.
Problem determination: No additional problem
11008725 11008725
determination.
Explanation: BPC B machine type/model/serial
number mismatch
11008740 11008740
Response: Follow the instructions for the items listed
Explanation: BPC A failed to reach standby.
in the FRU list.
Response: Follow the instructions for the items listed
Problem determination: No additional problem
in the FRU list.
determination.
Problem determination: No additional problem
determination.
11008731 11008731
Explanation: BPC critical fault; none of the nodes in
11008741 11008741
the system can be powered on.
Explanation: BPC B failed to reach standby.
Response: Follow the instructions for the items listed
in the FRU list. Response: Follow the instructions for the items listed
in the FRU list.
Problem determination: No additional problem
determination. Problem determination: No additional problem
determination.

44 System reference codes (1xxx - Axxx)

Chapter 4. (1400) Reference codes
The bulk power subsystem reference codes are issued from the 24-inch power
subsystem and are meant to be serviced through the Service focal point application
on the Hardware Management Console (HMC). This list of (1400) reference codes
is included here for informational use only.

Note: Serviceable actions for the following SRCs require that you use the Service
focal point application on the HMC to access more specific information, including
isolation procedures, MAPs, and instruction on how to remove and replace parts.

Explanation: Air Moving Device number four is

14000058 14000058
defective.
Explanation: There is a problem with the BPJ. See
Failing Item:
Power fault reason for details.
v MDAA-4
Failing Item:
v MSAA-4
v BPJ-A

14000064 14000064
14000059 14000059
Explanation: Air Moving Device number five is
Explanation: There is a problem with the BPJ. See defective.
Power fault reason for details.
Failing Item:
Failing Item:
v MDAA-5
v BPJ-B
v MSAA-5

14000060 14000060
14000065 14000065
Explanation: Air Moving Device number one is
Explanation: Air Moving Device number six is
defective.
defective.
Failing Item:
Failing Item:
v MDAA-1
v MDAA-6
v MSAA-1
v MSAA-6

14000061 14000061
14000072 14000072
Explanation: Air Moving Device number two is
Explanation: The ambient room temperature is out of
defective.
specification. The sensors are located in the EPO panel
Failing Item: and read/converted by the BPC. The byte 3 value
v MDAA-2 indicates the temperature threshold.
v MSAA-2 Failing Item:
v NOT_A_BPA_FRU
14000062 14000062
Explanation: Air Moving Device number three is 14000078 14000078
defective. Explanation: Logic on a PU book has reached a
Failing Item: warning level. Next level of support should be notified
of potential problem.
v MDAA-3
v MSAA-3
14000079 14000079

14000063 14000063 Explanation: All DCAs have detected a critical logic

over temperature in the called PU enclosure.

© Copyright IBM Corp. 2007, 2009 45

1400007D • 14000107

Failing Item:
140000F2 140000F2
v ANY-NODE
Explanation: The temperature sensed in a PU book is
approaching a critical level. Next level of support
1400007D 1400007D should be notified of potential problem.
Explanation: LGA shorts test has failed.
Failing Item: 140000F3 140000F3
v MCM1 Explanation: The temperature sensed in a PU book
v MCM2 has returned to normal. Next level of support should
be notified of potential problem.
v ANY-NODE

140000F4 140000F4
1400007E 1400007E
Explanation: The room temperature sensed at the
Explanation: There is a problem with sensed and UEPO switch has returned to normal. Next level of
passed configuration of the MCMs that are installed in support should be notified of potential problem.
the system.

14000101 14000101
14000081 14000081
Explanation: The voltage on voltage level 1 has
Explanation: The input power to BPA A has been lost reached the warning undervoltage limit for the
or partially lost. specified cage or drawer.
Failing Item:
v BPR-1A 14000102 14000102
v BPR-2A Explanation: The voltage on voltage level 2 has
v BPR-3A reached the warning undervoltage limit for the
v CBL-PWRC-BPE-A-PWR specified cage or drawer.
v BPC-A
v BPE-BOARD-A 14000103 14000103
Explanation: The voltage on voltage level 3 has
14000082 14000082 reached the warning undervoltage limit for the
specified cage or drawer.
Explanation: The input power to BPA B has been lost
or partially lost.
14000104 14000104
Failing Item:
Explanation: The voltage on voltage level 4 has
v BPR-1B
reached the warning undervoltage limit for the
v BPR-2B specified cage or drawer.
v BPR-3B
v CBL-PWRC-BPE-B-PWR 14000105 14000105
v BPC-B
Explanation: The voltage on voltage level 5 has
v BPE-BOARD-B reached the warning undervoltage limit for the
specified cage or drawer.
140000F0 140000F0
Explanation: The temperature sensed in a PU book 14000106 14000106
has reached a warning level. Next level of support Explanation: The voltage on voltage level 6 has
should be notified of potential problem. reached the warning undervoltage limit for the
specified cage or drawer.
140000F1 140000F1
Explanation: The temperature sensed in a PU book 14000107 14000107
has returned to normal from a warning level. Next Explanation: The voltage on voltage level 7 has
level of support should be notified of potential reached the warning undervoltage limit for the
problem. specified cage or drawer.

46 System reference codes (1xxx - Axxx)

 14000108 • 14000307

14000108 14000108 14000207 14000207

Explanation: The voltage on voltage level 8 has Explanation: The voltage on voltage level 7 has
reached the warning undervoltage limit for the reached the warning over voltage limit for the specified
specified cage or drawer. cage or drawer.

14000109 14000109 14000208 14000208

Explanation: The voltage on the standby level has Explanation: The voltage on voltage level 8 has
reached the warning undervoltage limit for the reached the warning over voltage limit for the specified
specified cage or drawer. cage or drawer.

14000135 14000135 14000209 14000209

Explanation: There has been an internal bulk power Explanation: The voltage on the standby level has
software error. reached the warning over voltage limit for the specified
cage or drawer.
Failing Item:
v NOT_A_BPA_FRU
14000301 14000301

14000201 14000201 Explanation: An over current condition has been

detected on voltage level 1 for the specified cage or
Explanation: The voltage on voltage level 1 has drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000302 14000302

14000202 14000202 Explanation: An over current condition has been

detected for voltage level 2 for the specified cage or
Explanation: The voltage on voltage level 2 has drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000303 14000303

14000203 14000203 Explanation: An over current condition has been

detected for voltage level 3 for the specified cage or
Explanation: The voltage on voltage level 3 has drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000304 14000304

14000204 14000204 Explanation: An over current condition has been

detected for voltage level 4 level for the specified cage
Explanation: The voltage on voltage level 4 has or drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000305 14000305

14000205 14000205 Explanation: An over current condition has been

detected for voltage level 5 for the specified cage or
Explanation: The voltage on voltage level 5 has drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000306 14000306

14000206 14000206 Explanation: An over current condition has been

detected for voltage level 6 for the specified cage or
Explanation: The voltage on voltage level 6 has drawer.
reached the warning over voltage limit for the specified
cage or drawer.
14000307 14000307
Explanation: An over current condition has been
detected for voltage level 7 for the specified cage or
drawer.

Chapter 4. (1400) Reference codes 47

14000308 • 14001309

14000308 14000308 14000409 14000409

Explanation: An over current condition has been Explanation: An over voltage condition has been
detected for voltage level 8 for the specified cage or detected for the standby level on the specified cage or
drawer. drawer.

14000309 14000309 14001081 14001081

Explanation: An over current condition has been Explanation: The VPD in CEC main storage can not
detected for the standby voltage level for the specified be accessed or has a problem that is preventing the
cage or drawer. CEC from powering on.
Failing Item:
14000401 14000401 v FRUVPDMEMORY
Explanation: An over voltage condition has been
detected for voltage level 1 for the specified cage or 14001082 14001082
drawer.
Explanation: VPD resolution failure in the cage or
drawer.
14000402 14000402
Failing Item:
Explanation: An over voltage condition has been
v FRUVPDBUS
detected for voltage level 2 for the specified cage or
drawer.
14001301 14001301
14000403 14000403 Explanation: The DASD backplane is defective.
Explanation: An over voltage condition has been
detected for voltage level 3 for the specified cage or 14001302 14001302
drawer.
Explanation: The IO planar is defective.

14000404 14000404
14001304 14001304
Explanation: An over voltage condition has been
detected for voltage level 4 for the specified cage or Explanation: This is a defective DASD on Backplane
drawer. one.

14000405 14000405 14001305 14001305

Explanation: An over voltage condition has been Explanation: This is a defective DASD on Backplane
detected for voltage level 5 for the specified cage or two.
drawer.
14001306 14001306
14000406 14000406 Explanation: This is a defective DASD on Backplane
Explanation: An over voltage condition has been three.
detected for voltage level 6 for the specified cage or
drawer. 14001307 14001307
Explanation: This is a defective DASD on Backplane
14000407 14000407 four.
Explanation: An over voltage condition has been
detected for voltage level 7 for the specified cage or 14001308 14001308
drawer.
Explanation: This is a switch riser card.

14000408 14000408
14001309 14001309
Explanation: An over voltage condition has been
detected for voltage level 8 specified cage or drawer. Explanation: This is a switch planer card.

48 System reference codes (1xxx - Axxx)

 14001A11 • 14001B14

v BPCA-PORT-4
14001A11 14001A11
Explanation: A communication fault between BPC A
14001A95 14001A95
and the load on port J01 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC A and the load on its port J05.
v BPCA-PORT-1
Failing Item:
v BPCA-PORT-5
14001A14 14001A14
Explanation: A communication fault between BPC A
14001A96 14001A96
and the load on port J04 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC A and the load on its port J06.
v BPCA-PORT-4
Failing Item:
v BPCA-PORT-6
14001A15 14001A15
Explanation: A communication fault between BPC A
14001A97 14001A97
and the load on port J05 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC A and the load on its port J07.
v BPCA-PORT-5
Failing Item:
v BPCA-PORT-7
14001A16 14001A16
Explanation: A communication fault between BPC A
14001A98 14001A98
and the load on port J06 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC A and the load on its port J08.
v BPCA-PORT-6
Failing Item:
v BPCA-PORT-8
14001A17 14001A17
Explanation: A communication fault between BPC A
14001A99 14001A99
and the load on port J07 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC A and the load on its port J09.
v BPCA-PORT-7
Failing Item:
v BPCA-PORT-9
14001A18 14001A18
Explanation: A communication fault between BPC A
14001B11 14001B11
and the load on port J08 has been detected.
Explanation: A communication fault between BPC B
Failing Item:
and the load on port J01 has been detected.
v BPCA-PORT-8
Failing Item:
v BPCB-PORT-1
14001A19 14001A19
Explanation: A communication fault between BPC A
14001B14 14001B14
and the load on port J09 has been detected.
Explanation: A communication fault between BPC B
Failing Item:
and the load on port J04 has been detected.
v BPCA-PORT-9
Failing Item:
v BPCB-PORT-4
14001A94 14001A94
Explanation: An over current has been detected on
350V between BPC A and the load on its port J04.
Failing Item:

Chapter 4. (1400) Reference codes 49

14001B15 • 14002054

v BPCB-PORT-6
14001B15 14001B15
Explanation: A communication fault between BPC B
14001B97 14001B97
and the load on port J05 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC B and the load on its port J07.
v BPCB-PORT-5
Failing Item:
v BPCB-PORT-7
14001B16 14001B16
Explanation: A communication fault between BPC B
14001B98 14001B98
and the load on port J06 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC B and the load on its port J08.
v BPCB-PORT-6
Failing Item:
v BPCB-PORT-8
14001B17 14001B17
Explanation: A communication fault between BPC B
14001B99 14001B99
and the load on port J07 has been detected.
Explanation: An over current has been detected on
Failing Item:
350V between BPC B and the load on its port J09.
v BPCB-PORT-7
Failing Item:
v BPCB-PORT-9
14001B18 14001B18
Explanation: A communication fault between BPC B
14002051 14002051
and the load on port J08 has been detected.
Explanation: DCA number one is defective.
Failing Item:
v BPCB-PORT-8 Failing Item:
v DCA-01
14001B19 14001B19
14002052 14002052
Explanation: A communication fault between BPC B
and the load on port J09 has been detected. Explanation: DCA number two is defective.
Failing Item: Failing Item:
v BPCB-PORT-9 v DCA-02

14001B94 14001B94 14002053 14002053

Explanation: An over current has been detected on Explanation: DCA number three is defective.
350V between BPC B and the load on its port J04.
Failing Item:
Failing Item: v DCA-03
v BPCB-PORT-4
14002054 14002054
14001B95 14001B95
Explanation: The bulk power fan is defective in
Explanation: An over current has been detected on BPA-A.
350V between BPC B and the load on its port J05.
Failing Item:
Failing Item: v BPF-A
v BPCB-PORT-5 v BPC-A

14001B96 14001B96
Explanation: An over current has been detected on
350V between BPC B and the load on its port J06.
Failing Item:

50 System reference codes (1xxx - Axxx)

 14002055 • 1400209A

14002055 14002055 14002093 14002093

Explanation: The bulk power fan is defective in Explanation: BPA-A BPR-1 is defective.
BPA-B.
Failing Item:
Failing Item: v BPR-1A
v BPF-B v BPC-A
v BPC-B v BPD-1A
v BPD-2A
14002069 14002069 v BPD-3A
Explanation: All DCAs reported 'No airflow in cage' - v IBF-1A
Make sure that there are no blocked or dirty air inlet or v BPE-BOARD-A
filters. Verify that all unused logic positions are filled
with filler books and that all 'circulation flaps' inside
affected Air Moving Enclosure are not blocked. 14002095 14002095
Explanation: BPA-A has reported an over-current on
14002070 14002070 the 350VDC bulk.

Explanation: A BPA has reported 'No airflow in cage' - Failing Item:

Make sure that there are no blocked or dirty air inlet or v BPR-1A
filters. Verify that all unused logic positions are filled v BPD-1A
with filler books and that the BPF on the A-side has a
cover over it / BPF on B-side does not. v BPC-A
v BPD-2A
Failing Item:
v BPD-3A
v NOT_A_BPA_FRU
v BPR-2A
v BPR-3A
14002071 14002071
v BPE-BOARD-A
Explanation: A BPA has reported 'No airflow in cage'-
Make sure that there are no blocked or dirty air inlet or
filters. Verify that all unused logic positions are filled 14002096 14002096
with filler books and that the BPF on the A-side has a Explanation: The BPC in BPA-A is defective.
cover over it / BPF on B-side does not.
Failing Item:
Failing Item:
v BPC-A
v NOT_A_BPA_FRU

14002097 14002097
14002073 14002073
Explanation: BPD-1 is defective in BPA-A.
Explanation: BPR-1A located in BPA-A has reported
an 'Over Temperature' Make sure that the Air inlets are Failing Item:
not blocked / filler books installed in empty locations v BPD-1A
and no heat source is located near the BPR ASM. v BPC-A
Failing Item:
v BPR-1A 1400209A 1400209A
Explanation: Communication error btween BPC A and
14002074 14002074 BPR 1A.
Explanation: BPR-1B located in BPA-B has reported an Failing Item:
'Over Temperature' Make sure that the Air inlets are v BPR-1A
not blocked / filler books installed in empty locations
v BPC-A
and no heat source is located near the BPR ASM.
v BPE-BOARD-A
Failing Item:
v BPR-1B

Chapter 4. (1400) Reference codes 51

1400209B • 140020B5

v BPD-2A
1400209B 1400209B
v BPD-3A
Explanation: Communication error btween BPC A and
v IBF-2A
BPR 2A.
v BPE-BOARD-A
Failing Item:
v BPR-2A
140020A5 140020A5
v BPC-A
Explanation: BPR-1A has reported an over-current on
v BPE-BOARD-A
the 350VDC bulk.
Failing Item:
1400209C 1400209C
v BPR-1A
Explanation: Communication error btween BPC A and
v BPD-1A
BPR 3A.
v BPC-A
Failing Item:
v BPD-2A
v BPR-3A
v BPD-3A
v BPC-A
v BPR-2A
v BPE-BOARD-A
v BPR-3A
v BPE-BOARD-A
1400209D 1400209D
Explanation: Communication error btween BPC B and 140020A6 140020A6
BPR 1B.
Explanation: The BPC in BPA-B is defective.
Failing Item:
Failing Item:
v BPR-1B
v BPC-B
v BPC-B
v BPE-BOARD-B
140020A7 140020A7

1400209E 1400209E Explanation: BPD-2 is defective in BPA-A.

Explanation: Communication error btween BPC B and Failing Item:

BPR 2B. v BPD-2A
Failing Item: v BPC-A
v BPR-2B
v BPC-B 140020B3 140020B3
v BPE-BOARD-B Explanation: BPA-A BPR-3 is defective.
Failing Item:
1400209F 1400209F v BPR-3A
Explanation: Communication error btween BPC B and v BPC-A
BPR 3B. v BPD-1A
Failing Item: v BPD-2A
v BPR-3B v BPD-3A
v BPC-B v IBF-3A
v BPE-BOARD-B v BPE-BOARD-A

140020A3 140020A3 140020B5 140020B5

Explanation: BPA-A BPR-2 is defective. Explanation: BPR-2A has reported an over-current on
the 350VDC bulk.
Failing Item:
v BPR-2A Failing Item:
v BPC-A v BPR-2A
v BPD-1A v BPD-1A

52 System reference codes (1xxx - Axxx)

 140020B7 • 14002195

v BPC-A
14002152 14002152
v BPD-2A
Explanation: DCA number two is defective.
v BPD-3A
v BPR-1A Failing Item:
v BPR-3A v DCA-12
v BPE-BOARD-A
14002153 14002153
140020B7 140020B7 Explanation: DCA number three is defective.
Explanation: BPD-3 is defective in BPA-A. Failing Item:
Failing Item: v DCA-13
v BPD-3A
v BPC-A 14002173 14002173
Explanation: BPR-2A located in BPA-A has reported
140020B9 140020B9 an 'Over Temperature' Make sure that the Air inlets are
not blocked / filler books installed in empty locations
Explanation: The EPO panel or the cable between and no heat source is located near the BPR ASM.
both BPCs and EPO panel is defective.
Failing Item:
Failing Item:
v BPR-2A
v EPO-SWITCH
v CBL-BPCA-EPO
14002174 14002174
v CBL-BPCB-EPO
Explanation: BPR-2B located in BPA-B has reported an
v BPC-A
'Over Temperature' Make sure that the Air inlets are
v BPC-B not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM.
140020C1 140020C1 Failing Item:
Explanation: The UEPO switch on the BPC A-side is v BPR-2B
defective or in the BYPASS posistion. Switch to the
NORMAL posistion.
14002193 14002193
Failing Item:
Explanation: BPA-B BPR-1 is defective.
v BPC-A
Failing Item:
v BPR-1B
140020C5 140020C5
v BPC-B
Explanation: BPR-3A has reported an over-current on
v BPD-1B
the 350VDC bulk.
v BPD-2B
Failing Item:
v BPD-3B
v BPR-3A
v IBF-1B
v BPD-1A
v BPE-BOARD-B
v BPC-A
v BPD-2A
14002195 14002195
v BPD-3A
Explanation: BPA-B has reported an over-current on
v BPR-1A
the 350VDC bulk.
v BPR-2A
Failing Item:
v BPE-BOARD-A
v BPR-1B
v BPD-1B
14002151 14002151
v BPC-B
Explanation: DCA number one is defective.
v BPD-2B
Failing Item: v BPD-3B
v DCA-11 v BPR-2B

Chapter 4. (1400) Reference codes 53

14002197 • 14002253

v BPR-3B v BPR-1B
v BPE-BOARD-B v BPR-3B
v BPE-BOARD-B
14002197 14002197
Explanation: BPD-1 is defective in BPA-B. 140021B7 140021B7

Failing Item: Explanation: BPD-3 is defective in BPA-B.

v BPD-1B Failing Item:
v BPC-B v BPD-3B
v BPC-B
140021A3 140021A3
Explanation: BPA-B BPR-2 is defective. 140021C1 140021C1

Failing Item: Explanation: The UEPO switch on the BPC B-side is

defective or in the BYPASS posistion. Switch to the
v BPR-2B
NORMAL posistion.
v BPC-B
Failing Item:
v BPD-1B
v BPC-B
v BPD-2B
v BPD-3B
140021C5 140021C5
v IBF-2B
v BPE-BOARD-B Explanation: BPR-3B has reported an over-current on
the 350VDC bulk.

140021A7 140021A7 Failing Item:

v BPR-3B
Explanation: BPD-2 is defective in BPA-B.
v BPD-1B
Failing Item:
v BPC-B
v BPD-2B
v BPD-2B
v BPC-B
v BPD-3B
v BPR-1B
140021B3 140021B3
v BPR-2B
Explanation: BPA-B BPR-3 is defective. v BPE-BOARD-B
Failing Item:
v BPR-3B 14002251 14002251
v BPC-B Explanation: DCA number one is defective.
v BPD-1B
Failing Item:
v BPD-2B
v DCA-21
v BPD-3B
v IBF-3B
14002252 14002252
v BPE-BOARD-B
Explanation: DCA number two is defective.

140021B5 140021B5 Failing Item:

v DCA-22
Explanation: BPR-2B has reported an over-current on
the 350VDC bulk.
14002253 14002253
Failing Item:
v BPR-2B Explanation: DCA number three is defective.
v BPD-1B Failing Item:
v BPC-B v DCA-23
v BPD-2B
v BPD-3B

54 System reference codes (1xxx - Axxx)

 14002273 • 14002A13

14002273 14002273 14002A0A 14002A0A

Explanation: BPR-3A located in BPA-A has reported Explanation: A communication fault between the BPC
an 'Over Temperature' Make sure that the Air inlets are (BPA-A) and BPD 1A has been detected.
not blocked / filler books installed in empty locations
Failing Item:
and no heat source is located near the BPR ASM.
v BPD-1A
Failing Item:
v BPC-A
v BPR-3A
v BPE-BOARD-A

14002274 14002274
14002A0B 14002A0B
Explanation: BPR-3B located in BPA-B has reported an
Explanation: A communication fault between the BPC
'Over Temperature' Make sure that the Air inlets are
(BPA-A) and BPD 2A has been detected.
not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM. Failing Item:
Failing Item: v BPD-2A
v BPR-3B v BPC-A
v BPE-BOARD-A
14002351 14002351
14002A0C 14002A0C
Explanation: DCA number one is defective.
Explanation: A communication fault between the BPC
Failing Item:
(BPA-A) and BPD 3A has been detected.
v DCA-31
Failing Item:
v BPD-3A
14002352 14002352
v BPC-A
Explanation: DCA number two is defective.
v BPE-BOARD-A
Failing Item:
v DCA-32 14002A10 14002A10
Explanation: A communication fault between the BPD
14002353 14002353 1A and the load on port J00 has been detected.
Explanation: DCA number three is defective. Failing Item:
Failing Item: v BPD1A-PORT-0
v DCA-33
14002A11 14002A11
140024A5 140024A5 Explanation: A communication fault between the BPD
Explanation: BPR-1B has reported an over-current on 1A and the load on port J01 has been detected.
the 350VDC bulk. Failing Item:
Failing Item: v BPD1A-PORT-1
v BPR-1B
v BPD-1B 14002A12 14002A12
v BPC-B Explanation: A communication fault between the BPD
v BPD-2B 1A and the load on port J02 has been detected.
v BPD-3B Failing Item:
v BPR-2B v BPD1A-PORT-2
v BPR-3B
v BPE-BOARD-B 14002A13 14002A13
Explanation: A communication fault between the BPD
1A and the load on port J03 has been detected.
Failing Item:

Chapter 4. (1400) Reference codes 55

14002A14 • 14002A28

v BPD1A-PORT-3
14002A21 14002A21
Explanation: A communication fault between the BPD
14002A14 14002A14
2A and the load on port J01 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J04 has been detected.
v BPD2A-PORT-0
Failing Item:
v BPD1A-PORT-4
14002A22 14002A22
Explanation: A communication fault between the BPD
14002A15 14002A15
2A and the load on port J02 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J05 has been detected.
v BPD2A-PORT-2
Failing Item:
v BPD1A-PORT-5
14002A23 14002A23
Explanation: A communication fault between the BPD
14002A16 14002A16
2A and the load on port J03 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J06 has been detected.
v BPD2A-PORT-3
Failing Item:
v BPD1A-PORT-6
14002A24 14002A24
Explanation: A communication fault between the BPD
14002A17 14002A17
2A and the load on port J04 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J07 has been detected.
v BPD2A-PORT-4
Failing Item:
v BPD1A-PORT-7
14002A25 14002A25
Explanation: A communication fault between the BPD
14002A18 14002A18
2A and the load on port J05 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J08 has been detected.
v BPD2A-PORT-5
Failing Item:
v BPD1A-PORT-8
14002A26 14002A26
Explanation: A communication fault between the BPD
14002A19 14002A19
2A and the load on port J06 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J09 has been detected.
v BPD2A-PORT-6
Failing Item:
v BPD1A-PORT-9
14002A27 14002A27
Explanation: A communication fault between the BPD
14002A20 14002A20
2A and the load on port J07 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J00 has been detected.
v BPD2A-PORT-7
Failing Item:
v BPD2A-PORT-0
14002A28 14002A28
Explanation: A communication fault between the BPD
2A and the load on port J08 has been detected.
Failing Item:

56 System reference codes (1xxx - Axxx)

 14002A29 • 14002A91

v BPD2A-PORT-8
14002A36 14002A36
Explanation: A communication fault between the BPD
14002A29 14002A29
3A and the load on port J06 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J09 has been detected.
v BPD3A-PORT-6
Failing Item:
v BPD2A-PORT-9
14002A37 14002A37
Explanation: A communication fault between the BPD
14002A30 14002A30
3A and the load on port J07 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3A and the load on port J00 has been detected.
v BPD3A-PORT-7
Failing Item:
v BPD3A-PORT-0
14002A38 14002A38
Explanation: A communication fault between the BPD
14002A31 14002A31
3A and the load on port J08 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3A and the load on port J01 has been detected.
v BPD3A-PORT-8
Failing Item:
v BPD3A-PORT-1
14002A39 14002A39
Explanation: A communication fault between the BPD
14002A32 14002A32
3A and the load on port J08 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3A and the load on port J02 has been detected.
v BPD3A-PORT-9
Failing Item:
v BPD3A-PORT-2
14002A81 14002A81
Explanation: A communication fault between (BPA-A)
14002A33 14002A33
BPC and (BPA-B) BPC.
Explanation: A communication fault between the BPD
Failing Item:
3A and the load on port J03 has been detected.
v BPC-B
Failing Item:
v BPR-1B
v BPD3A-PORT-3
v BPC-A
v CBL-NET-BPCA-BPCB
14002A34 14002A34
Explanation: A communication fault between the BPD 14002A90 14002A90
3A and the load on port J04 has been detected.
Explanation: An over current has been detected on
Failing Item: 350V between BPD 1A and the load on its port J00.
v BPD3A-PORT-4
Failing Item:
v BPD1A-PORT-0
14002A35 14002A35
Explanation: A communication fault between the BPD 14002A91 14002A91
3A and the load on port J05 has been detected.
Explanation: An over current has been detected on
Failing Item: 350V between BPD 1A and the load on its port J01.
v BPD3A-PORT-5
Failing Item:
v BPD1A-PORT-1

Chapter 4. (1400) Reference codes 57

14002A92 • 14002AA6

v BPD1A-PORT-9
14002A92 14002A92
Explanation: An over current has been detected on
14002AA0 14002AA0
350V between BPD 1A and the load on its port J02.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J00.
v BPD1A-PORT-2
Failing Item:
v BPD2A-PORT-0
14002A93 14002A93
Explanation: An over current has been detected on
14002AA1 14002AA1
350V between BPD 1A and the load on its port J03.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J01.
v BPD1A-PORT-3
Failing Item:
v BPD2A-PORT-0
14002A94 14002A94
Explanation: An over current has been detected on
14002AA2 14002AA2
350V between BPD 1A and the load on its port J04.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J02.
v BPD1A-PORT-4
Failing Item:
v BPD2A-PORT-2
14002A95 14002A95
Explanation: An over current has been detected on
14002AA3 14002AA3
350V between BPD 1A and the load on its port J05.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J03.
v BPD1A-PORT-5
Failing Item:
v BPD2A-PORT-3
14002A96 14002A96
Explanation: An over current has been detected on
14002AA4 14002AA4
350V between BPD 1A and the load on its port J06.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J04.
v BPD1A-PORT-6
Failing Item:
v BPD2A-PORT-4
14002A97 14002A97
Explanation: An over current has been detected on
14002AA5 14002AA5
350V between BPD 1A and the load on its port J07.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J05.
v BPD1A-PORT-7
Failing Item:
v BPD2A-PORT-5
14002A98 14002A98
Explanation: An over current has been detected on
14002AA6 14002AA6
350V between BPD 1A and the load on its port J08.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J06.
v BPD1A-PORT-8
Failing Item:
v BPD2A-PORT-6
14002A99 14002A99
Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J09.
Failing Item:

58 System reference codes (1xxx - Axxx)

 14002AA7 • 14002B0B

v BPD3A-PORT-4
14002AA7 14002AA7
Explanation: An over current has been detected on
14002AB5 14002AB5
350V between BPD 2A and the load on its port J07.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J05.
v BPD2A-PORT-7
Failing Item:
v BPD3A-PORT-5
14002AA8 14002AA8
Explanation: An over current has been detected on
14002AB6 14002AB6
350V between BPD 2A and the load on its port J08.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J06.
v BPD2A-PORT-8
Failing Item:
v BPD3A-PORT-6
14002AA9 14002AA9
Explanation: An over current has been detected on
14002AB7 14002AB7
350V between BPD 2A and the load on its port J08.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J07.
v BPD2A-PORT-9
Failing Item:
v BPD3A-PORT-7
14002AB0 14002AB0
Explanation: An over current has been detected on
14002AB8 14002AB8
350V between BPD 3A and the load on its port J00.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J08.
v BPD3A-PORT-0
Failing Item:
v BPD3A-PORT-8
14002AB1 14002AB1
Explanation: An over current has been detected on
14002AB9 14002AB9
350V between BPD 3A and the load on its port J01.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J09.
v BPD3A-PORT-1
Failing Item:
v BPD3A-PORT-9
14002AB2 14002AB2
Explanation: An over current has been detected on
14002B0A 14002B0A
350V between BPD 3A and the load on its port J02.
Explanation: A communication fault between the BPC
Failing Item:
(BPA-B) and BPD 1B has been detected.
v BPD3A-PORT-2
Failing Item:
v BPD-1B
14002AB3 14002AB3
v BPC-B
Explanation: An over current has been detected on
v BPE-BOARD-B
350V between BPD 3A and the load on its port J03.
Failing Item:
14002B0B 14002B0B
v BPD3A-PORT-3
Explanation: A communication fault between the BPC
(BPA-B) and BPD 2B has been detected.
14002AB4 14002AB4
Failing Item:
Explanation: An over current has been detected on
v BPD-2B
350V between BPD 3A and the load on its port J04.
v BPC-B
Failing Item:
v BPE-BOARD-B

Chapter 4. (1400) Reference codes 59

14002B0C • 14002B23

14002B0C 14002B0C 14002B16 14002B16

Explanation: A communication fault between the BPC Explanation: A communication fault between the BPD
(BPA-B) and BPD 3B has been detected. 1B and the load on port J06 has been detected.
Failing Item: Failing Item:
v BPD-3B v BPD1B-PORT-6
v BPC-B
v BPE-BOARD-B 14002B17 14002B17
Explanation: A communication fault between the BPD
14002B10 14002B10 1B and the load on port J07 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J00 has been detected. v BPD1B-PORT-7
Failing Item:
v BPD1B-PORT-0 14002B18 14002B18
Explanation: A communication fault between the BPD
14002B11 14002B11 1B and the load on port J08 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J01 has been detected. v BPD1B-PORT-8
Failing Item:
v BPD1B-PORT-1 14002B19 14002B19
Explanation: A communication fault between the BPD
14002B12 14002B12 1B and the load on port J09 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J02 has been detected. v BPD1B-PORT-9
Failing Item:
v BPD1B-PORT-2 14002B20 14002B20
Explanation: A communication fault between the BPD
14002B13 14002B13 2B and the load on port J00 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J03 has been detected. v BPD2B-PORT-0
Failing Item:
v BPD1B-PORT-3 14002B21 14002B21
Explanation: A communication fault between the BPD
14002B14 14002B14 2B and the load on port J01 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J04 has been detected. v BPD2B-PORT-1
Failing Item:
v BPD1B-PORT-4 14002B22 14002B22
Explanation: A communication fault between the BPD
14002B15 14002B15 2B and the load on port J02 has been detected.
Explanation: A communication fault between the BPD Failing Item:
1B and the load on port J05 has been detected. v BPD2B-PORT-2
Failing Item:
v BPD1B-PORT-5 14002B23 14002B23
Explanation: A communication fault between the BPD
2B and the load on port J03 has been detected.
Failing Item:

60 System reference codes (1xxx - Axxx)

 14002B24 • 14002B38

v BPD2B-PORT-3
14002B31 14002B31
Explanation: A communication fault between the BPD
14002B24 14002B24
3B and the load on port J01 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J04 has been detected.
v BPD3B-PORT-1
Failing Item:
v BPD2B-PORT-4
14002B32 14002B32
Explanation: A communication fault between the BPD
14002B25 14002B25
3B and the load on port J02 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J05 has been detected.
v BPD3B-PORT-2
Failing Item:
v BPD2B-PORT-5
14002B33 14002B33
Explanation: A communication fault between the BPD
14002B26 14002B26
3B and the load on port J03 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J06 has been detected.
v BPD3B-PORT-3
Failing Item:
v BPD2B-PORT-6
14002B34 14002B34
Explanation: A communication fault between the BPD
14002B27 14002B27
3B and the load on port J04 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J07 has been detected.
v BPD3B-PORT-4
Failing Item:
v BPD2B-PORT-7
14002B35 14002B35
Explanation: A communication fault between the BPD
14002B28 14002B28
3B and the load on port J05 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J08 has been detected.
v BPD3B-PORT-5
Failing Item:
v BPD2B-PORT-8
14002B36 14002B36
Explanation: A communication fault between the BPD
14002B29 14002B29
3B and the load on port J06 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J09 has been detected.
v BPD3B-PORT-6
Failing Item:
v BPD2B-PORT-9
14002B37 14002B37
Explanation: A communication fault between the BPD
14002B30 14002B30
3B and the load on port J07 has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3B and the load on port J00 has been detected.
v BPD3B-PORT-7
Failing Item:
v BPD3B-PORT-0
14002B38 14002B38
Explanation: A communication fault between the BPD
3B and the load on port J08 has been detected.
Failing Item:

Chapter 4. (1400) Reference codes 61

14002B39 • 14002BA2

v BPD3B-PORT-8
14002B95 14002B95
Explanation: An over current has been detected on
14002B39 14002B39
350V between BPD 1B and the load on its port J05.
Explanation: A communication fault between the BPD
Failing Item:
3B and the load on port J08 has been detected.
v BPD1B-PORT-5
Failing Item:
v BPD3B-PORT-9
14002B96 14002B96
Explanation: An over current has been detected on
14002B81 14002B81
350V between BPD 1B and the load on its port J06.
Explanation: A communication fault between (BPA-B)
Failing Item:
BPC and (BPA-A) BPC.
v BPD1B-PORT-6
Failing Item:
v BPC-A
14002B97 14002B97
v BPR-1A
Explanation: An over current has been detected on
v BPC-B
350V between BPD 1B and the load on its port J07.
v CBL-NET-BPCB-BPCA
Failing Item:
v BPD1B-PORT-7
14002B90 14002B90
Explanation: An over current has been detected on
14002B98 14002B98
350V between BPD 1B and the load on its port J00.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J08.
v BPD1B-PORT-0
Failing Item:
v BPD1B-PORT-8
14002B91 14002B91
Explanation: An over current has been detected on
14002B99 14002B99
350V between BPD 1B and the load on its port J01.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J09.
v BPD1B-PORT-1
Failing Item:
v BPD1B-PORT-9
14002B92 14002B92
Explanation: An over current has been detected on
14002BA0 14002BA0
350V between BPD 1B and the load on its port J02.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J00.
v BPD1B-PORT-2
Failing Item:
v BPD2B-PORT-0
14002B93 14002B93
Explanation: An over current has been detected on
14002BA1 14002BA1
350V between BPD 1B and the load on its port J03.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J01.
v BPD1B-PORT-3
Failing Item:
v BPD2B-PORT-1
14002B94 14002B94
Explanation: An over current has been detected on
14002BA2 14002BA2
350V between BPD 1B and the load on its port J04.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J02.
v BPD1B-PORT-4
Failing Item:

62 System reference codes (1xxx - Axxx)

 14002BA3 • 14002BB7

v BPD2B-PORT-2
14002BB0 14002BB0
Explanation: An over current has been detected on
14002BA3 14002BA3
350V between BPD 3B and the load on its port J00.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J03.
v BPD3B-PORT-0
Failing Item:
v BPD2B-PORT-3
14002BB1 14002BB1
Explanation: An over current has been detected on
14002BA4 14002BA4
350V between BPD 3B and the load on its port J01.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J04.
v BPD3B-PORT-1
Failing Item:
v BPD2B-PORT-4
14002BB2 14002BB2
Explanation: An over current has been detected on
14002BA5 14002BA5
350V between BPD 3B and the load on its port J02.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J05.
v BPD3B-PORT-2
Failing Item:
v BPD2B-PORT-5
14002BB3 14002BB3
Explanation: An over current has been detected on
14002BA6 14002BA6
350V between BPD 3B and the load on its port J03.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J06.
v BPD3B-PORT-3
Failing Item:
v BPD2B-PORT-6
14002BB4 14002BB4
Explanation: An over current has been detected on
14002BA7 14002BA7
350V between BPD 3B and the load on its port J04.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J07.
v BPD3B-PORT-4
Failing Item:
v BPD2B-PORT-7
14002BB5 14002BB5
Explanation: An over current has been detected on
14002BA8 14002BA8
350V between BPD 3A and the load on its port J05.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J08.
v BPD3B-PORT-5
Failing Item:
v BPD2B-PORT-8
14002BB6 14002BB6
Explanation: An over current has been detected on
14002BA9 14002BA9
350V between BPD 3B and the load on its port J06.
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J09.
v BPD3B-PORT-6
Failing Item:
v BPD2B-PORT-9
14002BB7 14002BB7
Explanation: An over current has been detected on
350V between BPD 3B and the load on its port J07.
Failing Item:

Chapter 4. (1400) Reference codes 63

14002BB8 • 1400301B

v BPD3B-PORT-7 v BPR-1B
v CBL-IBF1B
14002BB8 14002BB8 v BPC-B
Explanation: An over current has been detected on v BPE-BOARD-B
350V between BPD 3B and the load on its port J08.
Failing Item: 14003018 14003018
v BPD3B-PORT-8 Explanation: BPC-A side detects that IBF-1A is
disconnected. (IBF is connected to BPA-A BPR-1A)
14002BB9 14002BB9 Failing Item:
Explanation: An over current has been detected on v BPR-1A
350V between BPD 3B and the load on its port J09. v IBF-1A
Failing Item: v CBL-IBF1A
v BPD3B-PORT-9 v BPC-A
v BPE-BOARD-A
14003000 14003000
14003019 14003019
Explanation: BPC A side has detected unmatched
FRUs in the same CageID. Check P/Ns and codelevel Explanation: BPC-B side detects that IBF-1B is
of the Power FRUs in the cage. disconnected. (IBF is connected to BPA-B BPR-1B)
Failing Item:
14003005 14003005 v BPR-1B
Explanation: BPC A side has detected miscabling to v IBF-1B
DCA port. Correct cabling error. v CBL-IBF1B
v BPC-B
14003006 14003006 v BPE-BOARD-B
Explanation: BPC A side detects cabling order to a
DCA different than to the other DCAs (This BPA sides 1400301A 1400301A
view). Check and correct cable plugging.
Explanation: BPA-A side detects that IBF-1A has
dropped below a usable level. The system may power
14003007 14003007 off soon. The IBF will be charged after power is
Explanation: BPC A side detects cabling order to a restored. (IBF is connected to BPA-A BPR-1A)
MDA different than to the other MDAs (This BPA sides Failing Item:
view). Check and correct cable plugging.
v IBF-1A
v BPR-1A
14003014 14003014
v BPC-A
Explanation: BPC-A side detects that IBF-1A is v BPE-BOARD-A
defective. (IBF is connected to BPA-A BPR-1A)
Failing Item: 1400301B 1400301B
v IBF-1A
Explanation: BPA-B side detects that IBF-1B has
v BPR-1A dropped below a usable level. The system may power
v CBL-IBF1A off soon. The IBF will be charged after power is
v BPC-A restored. (IBF is connected to BPA-B BPR-1B)
v BPE-BOARD-A Failing Item:
v IBF-1B
14003015 14003015 v BPR-1B
Explanation: BPC-B side detects that IBF-1B is v BPC-B
defective. (IBF is connected to BPA-B BPR-1B) v BPE-BOARD-B
Failing Item:
v IBF-1B

64 System reference codes (1xxx - Axxx)

 1400301C • 1400311B

v BPR-2B
1400301C 1400301C
v CBL-IBF2B
Explanation: BPA-A side detects that IBF-1A has been
v BPC-B
charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-A BPR-1A) v BPE-BOARD-B

Failing Item:
14003118 14003118
v IBF-1A
Explanation: BPC-A side detects that IBF-2A is
disconnected. (IBF is connected to BPA-A BPR-2A)
1400301D 1400301D
Failing Item:
Explanation: BPA-B side detects that IBF-1B has been
charged to normal capcity. The IBF is available to again v BPR-2A
to provide power. (IBF is connected to BPA-B BPR-1B) v IBF-2A
Failing Item: v CBL-IBF2A
v IBF-1B v BPC-A
v BPE-BOARD-A
14003090 14003090
14003119 14003119
Explanation: BPC B side has detected unmatched
FRUs in the same CageID. Check P/Ns and codelevel Explanation: BPC-B side detects that IBF-2B is
of the Power FRUs in the cage. disconnected. (IBF is connected to BPA-B BPR-2B)
Failing Item:
14003095 14003095 v BPR-2B
Explanation: BPC B side has detected miscabling to v IBF-2B
DCA port. Correct cabling error. v CBL-IBF2B
v BPC-B
14003096 14003096 v BPE-BOARD-B
Explanation: BPC B side detects cabling order to a
DCA different than to the other DCAs (This BPA sides 1400311A 1400311A
view). Check and correct cable plugging.
Explanation: BPA-A side detects that IBF-2A has
dropped below a usable level. The system may power
14003097 14003097 off soon. The IBF will be charged after power is
Explanation: BPC A side detects cabling order to a restored. (IBF is connected to BPA-A BPR-2A)
MDA different than to the other MDAs (This BPA sides Failing Item:
view). Check and correct cable plugging.
v IBF-2A
v BPR-2A
14003114 14003114
v BPC-A
Explanation: BPC-A side detects that IBF-2A is v BPE-BOARD-A
defective. (IBF is connected to BPA-A BPR-2A)
Failing Item: 1400311B 1400311B
v IBF-2A
Explanation: BPA-A side detects that IBF-2A has
v BPR-2A dropped below a usable level. The system may power
v CBL-IBF2A off soon. The IBF will be charged after power is
v BPC-A restored. (IBF is connected to BPA-A BPR-2A)
v BPE-BOARD-A Failing Item:
v IBF-2B
14003115 14003115 v BPR-2B
Explanation: BPC-B side detects that IBF-2B is v BPC-B
defective. (IBF is connected to BPA-B BPR-2B) v BPE-BOARD-B
Failing Item:
v IBF-2B

Chapter 4. (1400) Reference codes 65

1400311C • 1400321D

1400311C 1400311C 14003219 14003219

Explanation: BPA-A side detects that IBF-2A has been Explanation: BPC-B side detects that IBF-3B is
charged to normal capcity. The IBF is available to again disconnected. (IBF is connected to BPA-B BPR-3B)
to provide power. (IBF is connected to BPA-A BPR-2A)
Failing Item:
Failing Item: v BPR-3B
v IBF-2A v IBF-3B
v CBL-IBF3B
1400311D 1400311D v BPC-B
Explanation: BPA-B side detects that IBF-2B has been v BPE-BOARD-B
charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-B BPR-2B)
1400321A 1400321A
Failing Item:
Explanation: BPA-A side detects that IBF-3A has
v IBF-2B dropped below a usable level. The system may power
off soon. The IBF will be charged after power is
14003214 14003214 restored. (IBF is connected to BPA-A BPR-3A)

Explanation: BPC-A side detects that IBF-3A is Failing Item:

defective. (IBF is connected to BPA-A BPR-3A) v IBF-3A
Failing Item: v BPR-3A
v IBF-3A v BPC-A
v BPR-3A v BPE-BOARD-A
v CBL-IBF3A
v BPC-A 1400321B 1400321B
v BPE-BOARD-A Explanation: BPA-B side detects that IBF-3B has
dropped below a usable level. The system may power
off soon. The IBF will be charged after power is
14003215 14003215
restored. (IBF is connected to BPA-B BPR-3B)
Explanation: BPC-B side detects that IBF-3B is
Failing Item:
defective. (IBF is connected to BPA-B BPR-3B)
v IBF-3B
Failing Item:
v BPR-3B
v IBF-3B
v BPC-B
v BPR-3B
v BPE-BOARD-B
v CBL-IBF3B
v BPC-B
1400321C 1400321C
v BPE-BOARD-B
Explanation: BPA-A side detects that IBF-3A has been
charged to normal capcity. The IBF is available to again
14003218 14003218 to provide power. (IBF is connected to BPA-A BPR-3A)
Explanation: BPC-A side detects that IBF-3A is Failing Item:
disconnected. (IBF is connected to BPA-A BPR-3A)
v IBF-3A
Failing Item:
v BPR-3A 1400321D 1400321D
v IBF-3A
Explanation: BPA-B side detects that IBF-3B has been
v CBL-IBF3A charged to normal capcity. The IBF is available to again
v BPC-A to provide power. (IBF is connected to BPA-B BPR-3B)
v BPE-BOARD-A Failing Item:
v IBF-3B

66 System reference codes (1xxx - Axxx)

 14004001 • 14008135

14004001 14004001 14008132 14008132

Explanation: The Auto-Code-Download (ACDL) of the Explanation: A send secure vpd command was
power subsystem encountered an error. received - Informational SRC.
Failing Item: Failing Item:
v NOT_A_BPA_FRU v NOT_A_BPA_FRU

14004002 14004002 14008133 14008133

Explanation: The frame MTMS was not resolved by Explanation: A TMS (60) was received - Informational
HMC standby. Contact next level of support for SRC.
assistance.
Failing Item:
Failing Item: v NOT_A_BPA_FRU
v NOT_A_BPA_FRU
14008134 14008134
14004003 14004003
Explanation: This contains an ACDL log -
Explanation: The BPC has found duplicate Mailbox IP Informational SRC.
addresses on Network A. Contact next level of support
Failing Item:
for assistance.
v NOT_A_BPA_FRU
Failing Item:
v NOT_A_BPA_FRU
14008135 14008135
Explanation: There has been an internal bulk power
14004004 14004004
software error. This is an informational reference code.
Explanation: The BPC has found duplicate Mailbox IP
Failing Item:
addresses on Network B. Contact next level of support
for assistance. v NOT_A_BPA_FRU

Failing Item:
v NOT_A_BPA_FRU

14004005 14004005
Explanation: A DHCP address was not assigned on
Network A. Contact next level of support for
assistance.
Failing Item:
v NOT_A_BPA_FRU

14008130 14008130
Explanation: CAGE P/T Fru recovery. Cage in power
recovery mode for information only.

14008131 14008131
Explanation: The UEPO switch has been used-This is
an informational SRC.
Failing Item:
v NOT_A_BPA_FRU

Chapter 4. (1400) Reference codes 67

68 System reference codes (1xxx - Axxx)
Chapter 5. (1401) Reference codes
The bulk power subsystem reference codes are issued from the 24-inch power
subsystem and are meant to be serviced through the Service focal point application
on the Hardware Management Console (HMC). This list of (1401) reference codes
is included here for informational use only.

Note: Serviceable actions for the following SRCs require that you use the Service
focal point application on the HMC to access more specific information, including
isolation procedures, MAPs, and instruction on how to remove and replace parts.

14010058 14010058 14010063 14010063

Explanation: Water Moving Device number one is Explanation: Air Moving Device number four is
defective. defective.
Failing Item: Failing Item:
v MDAW-1 v MDAA-4
v MWU-1 v MSAA-4

14010059 14010059 14010072 14010072

Explanation: Water Moving Device number two is Explanation: The ambient room temperature is out of
defective. specification (to hot). The sensors are located in the
EPO panel and read/converted by the BPC.
Failing Item:
v MDAW-2 Failing Item:
v MWU-2 v NOT_A_BPA_FRU

14010060 14010060 14010073 14010073

Explanation: Air Moving Device number one is Explanation: The ambient room temperature is out of
defective. specification (to cold). The sensors are located in the
EPO panel and read/converted by the BPC.
Failing Item:
Failing Item:
v MDAA-1
v NOT_A_BPA_FRU
v MSAA-1

14010074 14010074
14010061 14010061
Explanation: The chilled input water to MWU1 is out
Explanation: Air Moving Device number two is
of specification (to cold) or there is an issue with flow.
defective.
If unable to correct contact IBM support.
Failing Item:
Failing Item:
v MDAA-2
v NOT_A_BPA_FRU
v MSAA-2

14010075 14010075
14010062 14010062
Explanation: The chilled input water to MWU2 is out
Explanation: Air Moving Device number three is of specification (to cold) or there is an issue with flow.
defective. If unable to correct contact IBM support.
Failing Item: Failing Item:
v MDAA-3 v NOT_A_BPA_FRU
v MSAA-3

© Copyright IBM Corp. 2007, 2009 69

14010076 • 14010082

14010076 14010076 1401007D 1401007D

Explanation: The chilled input water to MWU1 is out Explanation: A fault has been detected on MCM4 in
of specification (to Hot) or there is an issue with flow. the PU book indicated in failure information. See
If unable to correct contact IBM support. Power fault reason code for further information and
contact next level of support.
Failing Item:
v NOT_A_BPA_FRU Failing Item:
v MCM4
14010077 14010077
1401007E 1401007E
Explanation: The chilled input water to MWU2 is out
of specification (to Hot) or there is an issue with flow. Explanation: There is a problem with sensed and
If unable to correct contact IBM support. passed configuration of the MCMs that are installed in
the system.
Failing Item:
v NOT_A_BPA_FRU
1401007F 1401007F

14010078 14010078 Explanation: LGA shorts test has failed.

Explanation: Logic on a PU book has reached a Failing Item:

warning level. Next level of support should be notified v MCM1
of potential problem. v MCM2
v ANY-NODE
14010079 14010079
Explanation: All DCAs have detected a critical logic 14010080 14010080
over temperature in the called PU enclosure.
Explanation: All DCAs in CEC assembly have
Failing Item: recieved bad voltage settings from VPD. Contact next
v ANY-NODE level of support for resolution of this issue. The
affected hardware will not power on.

1401007A 1401007A
14010081 14010081
Explanation: A fault has been detected on MCM1 in
the PU book indicated in failure information. See Explanation: Input power to BPA A has been lost or
Power fault reason code for further information and partially lost.
contact next level of support. Failing Item:
Failing Item: v BPR-1A
v MCM1 v BPR-2A
v BPR-3A
1401007B 1401007B v CBL-PWRC-BPE-A1-PWR
Explanation: A fault has been detected on MCM2 in v BPC-A
the PU book indicated in failure information. See v BPE-BOARD-A
Power fault reason code for further information and
contact next level of support.
14010082 14010082
Failing Item:
Explanation: The input power to BPA B has been lost
v MCM2 or partially lost.
Failing Item:
1401007C 1401007C
v BPR-1B
Explanation: A fault has been detected on MCM3 in v BPR-2B
the PU book indicated in failure information. See
v BPR-3B
Power fault reason code for further information and
contact next level of support. v CBL-PWRC-BPE-B1-PWR
v BPC-B
Failing Item:
v BPE-BOARD-B
v MCM3

70 System reference codes (1xxx - Axxx)

 14010083 • 14010105

14010083 14010083 140100F4 140100F4

Explanation: Input power to BPA A has been lost or Explanation: The room temperature sensed at the
partially lost. UEPO switch has returned to normal. Next level of
support should be notified of potential problem.
Failing Item:
v BPR-4A
140100F5 140100F5
v BPR-5A
v BPR-6A Explanation: The input water temperature sensed by
MWU1 has returned to normal. IBM support should be
v CBL-PWRC-BPE-A2-PWR
notified of potential problem if this occurs without
v BPC-A cause being identified.
v BPE-BOARD-A
140100F6 140100F6
14010084 14010084
Explanation: The input water temperature sensed by
Explanation: Input power to BPA A has been lost or MWU2 has returned to normal. IBM support should be
partially lost. notified of potential problem if this occurs without
cause being identified.
Failing Item:
v BPR-4B
14010100 14010100
v BPR-5B
v BPR-6B Explanation: The voltage on voltage level 0 has
reached the warning undervoltage limit for the
v CBL-PWRC-BPE-B2-PWR specified cage or drawer.
v BPC-B
v BPE-BOARD-B 14010101 14010101
Explanation: The voltage on voltage level 1 has
14010085 14010085 reached the warning undervoltage limit for the
Explanation: The thermal sensor(s) on a PU book has specified cage or drawer.
indicated a thermal problem and one or more DCAs
have turned off. Notify next level of support for further 14010102 14010102
action.
Explanation: The voltage on voltage level 2 has
reached the warning undervoltage limit for the
140100F0 140100F0 specified cage or drawer.
Explanation: The temperature sensed in a PU book
has reached a warning level. Next level of support 14010103 14010103
should be notified of potential problem.
Explanation: The voltage on voltage level 3 has
reached the warning undervoltage limit for the
140100F1 140100F1 specified cage or drawer.
Explanation: The temperature sensed in a PU book
has returned to normal from a warning level. Next 14010104 14010104
level of support should be notified of potential
problem. Explanation: The voltage on voltage level 4 has
reached the warning undervoltage limit for the
specified cage or drawer.
140100F2 140100F2
Explanation: The temperature sensed in a PU book is 14010105 14010105
approaching a critcal level. Next level of support
should be notified of potential problem. Explanation: The voltage on voltage level 5 has
reached the warning undervoltage limit for the
specified cage or drawer.
140100F3 140100F3
Explanation: The temperature sensed in a PU book
has returned to normal. Next level of support should
be notified of potential problem.

Chapter 5. (1401) Reference codes 71

14010106 • 14010125

14010106 14010106 14010116 14010116

Explanation: The voltage on voltage level 6 has Explanation: The voltage on voltage level 16 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010107 14010107 14010117 14010117

Explanation: The voltage on voltage level 7 has Explanation: The voltage on voltage level 17 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010108 14010108 14010118 14010118

Explanation: The voltage on voltage level 8 has Explanation: The voltage on voltage level 18 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010109 14010109 14010119 14010119

Explanation: The voltage on voltage level 9 has Explanation: The voltage on voltage level 19 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010110 14010110 14010120 14010120

Explanation: The voltage on voltage level 10 has Explanation: The voltage on voltage level 20 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010111 14010111 14010121 14010121

Explanation: The voltage on voltage level 11 has Explanation: The voltage on voltage level 21 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010112 14010112 14010122 14010122

Explanation: The voltage on voltage level 12 has Explanation: The voltage on voltage level 22 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010113 14010113 14010123 14010123

Explanation: The voltage on voltage level 13 has Explanation: The voltage on voltage level 23 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010114 14010114 14010124 14010124

Explanation: The voltage on voltage level 14 has Explanation: The voltage on voltage level 24 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010115 14010115 14010125 14010125

Explanation: The voltage on voltage level 15 has Explanation: The voltage on voltage level 25 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

72 System reference codes (1xxx - Axxx)

 14010126 • 14010145

v NOT_A_BPA_FRU
14010126 14010126
Explanation: The voltage on voltage level 26 has
14010136 14010136
reached the warning undervoltage limit for the
specified cage or drawer. Explanation: A PU book has entered throttling mode.

14010127 14010127 14010137 14010137

Explanation: The voltage on voltage level 27 has Explanation: The voltage on voltage level 37 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010128 14010128 14010138 14010138

Explanation: The voltage on voltage level 28 has Explanation: The voltage on voltage level 38 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010129 14010129 14010139 14010139

Explanation: The voltage on voltage level 29 has Explanation: The voltage on voltage level 39 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010130 14010130 14010140 14010140

Explanation: The voltage on voltage level 30 has Explanation: The voltage on voltage level 40 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010131 14010131 14010141 14010141

Explanation: The voltage on voltage level 31 has Explanation: The voltage on voltage level 41 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010132 14010132 14010142 14010142

Explanation: The voltage on voltage level 32 has Explanation: The voltage on voltage level 42 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010133 14010133 14010143 14010143

Explanation: The voltage on voltage level 33 has Explanation: The voltage on voltage level 43 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010134 14010134 14010144 14010144

Explanation: The voltage on voltage level 34 has Explanation: The voltage on voltage level 44 has
reached the warning undervoltage limit for the reached the warning undervoltage limit for the
specified cage or drawer. specified cage or drawer.

14010135 14010135 14010145 14010145

Explanation: There has been an internal bulk power Explanation: The voltage on voltage level 45 has
software error. reached the warning undervoltage limit for the
specified cage or drawer.
Failing Item:

Chapter 5. (1401) Reference codes 73

14010146 • 14010201

14010146 14010146 14010162 14010162

Explanation: The voltage on voltage level 46 has Explanation: DCA 1's Air Moving Device number
reached the warning undervoltage limit for the three is defective.
specified cage or drawer.
Failing Item:
v MSAA-3
14010147 14010147
v IO_DCA-01
Explanation: The voltage on voltage level 47 has v IO_DCA-02
reached the warning undervoltage limit for the
v MIDPLANE
specified cage or drawer.

14010163 14010163
14010148 14010148
Explanation: DCA 2's Air Moving Device number one
Explanation: The voltage on voltage level 48 has
is defective.
reached the warning undervoltage limit for the
specified cage or drawer. Failing Item:
v MSAA-4
14010149 14010149 v IO_DCA-01
Explanation: The voltage on voltage level 49 has v IO_DCA-02
reached the warning undervoltage limit for the v MIDPLANE
specified cage or drawer.
14010164 14010164
14010150 14010150
Explanation: DCA 2's Air Moving Device number two
Explanation: The voltage on voltage level 35 has is defective.
reached the warning undervoltage limit for the
specified cage or drawer. Failing Item:
v MSAA-5
14010151 14010151 v IO_DCA-01
v IO_DCA-02
Explanation: The voltage on voltage level 36 has
reached the warning undervoltage limit for the v MIDPLANE
specified cage or drawer.
14010165 14010165
14010160 14010160 Explanation: DCA 2's Air Moving Device number
Explanation: DCA 1's Air Moving Device number one three is defective.
is defective. Failing Item:
Failing Item: v MSAA-6
v MSAA-1 v IO_DCA-01
v IO_DCA-01 v IO_DCA-02
v IO_DCA-02 v MIDPLANE
v MIDPLANE
14010200 14010200
14010161 14010161 Explanation: The voltage on voltage level 0 has
Explanation: DCA 1's Air Moving Device number two reached the warning over voltage limit for the specified
is defective. cage or drawer.

Failing Item:
14010201 14010201
v MSAA-2
v IO_DCA-01 Explanation: The voltage on voltage level 1 has
reached the warning over voltage limit for the specified
v IO_DCA-02 cage or drawer.
v MIDPLANE

74 System reference codes (1xxx - Axxx)

 14010202 • 14010221

14010202 14010202 14010212 14010212

Explanation: The voltage on voltage level 2 has Explanation: The voltage on voltage level 12 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010203 14010203 14010213 14010213

Explanation: The voltage on voltage level 3 has Explanation: The voltage on voltage level 13 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010204 14010204 14010214 14010214

Explanation: The voltage on voltage level 4 has Explanation: The voltage on voltage level 14 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010205 14010205 14010215 14010215

Explanation: The voltage on voltage level 5 has Explanation: The voltage on voltage level 15 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010206 14010206 14010216 14010216

Explanation: The voltage on voltage level 6 has Explanation: The voltage on voltage level 16 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010207 14010207 14010217 14010217

Explanation: The voltage on voltage level 7 has Explanation: The voltage on voltage level 17 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010208 14010208 14010218 14010218

Explanation: The voltage on voltage level 8 has Explanation: The voltage on voltage level 18 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010209 14010209 14010219 14010219

Explanation: The voltage on voltage level 8 has Explanation: The voltage on voltage level 19 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010210 14010210 14010220 14010220

Explanation: The voltage on voltage level 10 has Explanation: The voltage on voltage level 20 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010211 14010211 14010221 14010221

Explanation: The voltage on voltage level 11 has Explanation: The voltage on voltage level 21 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

Chapter 5. (1401) Reference codes 75

14010222 • 14010241

14010222 14010222 14010232 14010232

Explanation: The voltage on voltage level 22 has Explanation: The voltage on voltage level 32 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010223 14010223 14010233 14010233

Explanation: The voltage on voltage level 23 has Explanation: The voltage on voltage level 33 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010224 14010224 14010234 14010234

Explanation: The voltage on voltage level 24 has Explanation: The voltage on voltage level 34 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010225 14010225 14010235 14010235

Explanation: The voltage on voltage level 25 has Explanation: The voltage on voltage level 35 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010226 14010226 14010236 14010236

Explanation: The voltage on voltage level 26 has Explanation: The voltage on voltage level 36 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010227 14010227 14010237 14010237

Explanation: The voltage on voltage level 27 has Explanation: The voltage on voltage level 37 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010228 14010228 14010238 14010238

Explanation: The voltage on voltage level 28 has Explanation: The voltage on voltage level 38 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010229 14010229 14010239 14010239

Explanation: The voltage on voltage level 29 has Explanation: The voltage on voltage level 39 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010230 14010230 14010240 14010240

Explanation: The voltage on voltage level 30 has Explanation: The voltage on voltage level 40 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

14010231 14010231 14010241 14010241

Explanation: The voltage on voltage level 31 has Explanation: The voltage on voltage level 41 has
reached the warning over voltage limit for the specified reached the warning over voltage limit for the specified
cage or drawer. cage or drawer.

76 System reference codes (1xxx - Axxx)

 14010242 • 14010265

14010242 14010242 14010261 14010261

Explanation: The voltage on voltage level 42 has Explanation: DCA 1's Air Moving Device number two
reached the warning over voltage limit for the specified is defective.
cage or drawer.
Failing Item:
v MSAA-2
14010243 14010243
v IO_DCA-02
Explanation: The voltage on voltage level 43 has v IO_DCA-01
reached the warning over voltage limit for the specified
v MIDPLANE
cage or drawer.

14010262 14010262
14010244 14010244
Explanation: DCA 1's Air Moving Device number
Explanation: The voltage on voltage level 44 has
three is defective.
reached the warning over voltage limit for the specified
cage or drawer. Failing Item:
v MSAA-3
14010245 14010245 v IO_DCA-02
Explanation: The voltage on voltage level 45 has v IO_DCA-01
reached the warning over voltage limit for the specified v MIDPLANE
cage or drawer.
14010263 14010263
14010246 14010246
Explanation: DCA 2's Air Moving Device number one
Explanation: The voltage on voltage level 46 has is defective.
reached the warning over voltage limit for the specified
cage or drawer. Failing Item:
v MSAA-4
14010247 14010247 v IO_DCA-02
v IO_DCA-01
Explanation: The voltage on voltage level 47 has
reached the warning over voltage limit for the specified v MIDPLANE
cage or drawer.
14010264 14010264
14010248 14010248 Explanation: DCA 2's Air Moving Device number two
Explanation: The voltage on voltage level 48 has is defective.
reached the warning over voltage limit for the specified Failing Item:
cage or drawer.
v MSAA-5
v IO_DCA-02
14010249 14010249
v IO_DCA-01
Explanation: The voltage on voltage level 49 has v MIDPLANE
reached the warning over voltage limit for the specified
cage or drawer.
14010265 14010265

14010260 14010260 Explanation: DCA 2's Air Moving Device number

three is defective.
Explanation: DCA 1's Air Moving Device number one
is defective. Failing Item:
v MSAA-6
Failing Item:
v IO_DCA-02
v MSAA-1
v IO_DCA-01
v IO_DCA-02
v MIDPLANE
v IO_DCA-01
v MIDPLANE

Chapter 5. (1401) Reference codes 77

14010300 • 14010319

14010300 14010300 14010310 14010310

Explanation: An over current condition has been Explanation: An over current condition has been
detected on voltage level 0 for the specified cage or detected for voltage level 10 for the specified cage or
drawer. drawer.

14010301 14010301 14010311 14010311

Explanation: An over current condition has been Explanation: An over current condition has been
detected on voltage level 1 for the specified cage or detected for voltage level 11 for the specified cage or
drawer. drawer.

14010302 14010302 14010312 14010312

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 2 for the specified cage or detected for voltage level 12 for the specified cage or
drawer. drawer.

14010303 14010303 14010313 14010313

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 3 for the specified cage or detected for voltage level 13 for the specified cage or
drawer. drawer.

14010304 14010304 14010314 14010314

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 4 level for the specified cage detected for voltage level 14 for the specified cage or
or drawer. drawer.

14010305 14010305 14010315 14010315

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 5 for the specified cage or detected for voltage level 15 for the specified cage or
drawer. drawer.

14010306 14010306 14010316 14010316

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 6 for the specified cage or detected for voltage level 16 for the specified cage or
drawer. drawer.

14010307 14010307 14010317 14010317

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 7 for the specified cage or detected for voltage level 17 for the specified cage or
drawer. drawer.

14010308 14010308 14010318 14010318

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 8 for the specified cage or detected for voltage level 18 for the specified cage or
drawer. drawer.

14010309 14010309 14010319 14010319

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 9 for the specified cage or detected for voltage level 19 for the specified cage or
drawer. drawer.

78 System reference codes (1xxx - Axxx)

 14010320 • 14010339

14010320 14010320 14010330 14010330

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 20 for the specified cage or detected for voltage level 30 for the specified cage or
drawer. drawer.

14010321 14010321 14010331 14010331

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 21 for the specified cage or detected for voltage level 31 for the specified cage or
drawer. drawer.

14010322 14010322 14010332 14010332

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 22 for the specified cage or detected for voltage level 32 for the specified cage or
drawer. drawer.

14010323 14010323 14010333 14010333

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 13 for the specified cage or detected for voltage level 33 for the specified cage or
drawer. drawer.

14010324 14010324 14010334 14010334

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 24 for the specified cage or detected for voltage level 34 for the specified cage or
drawer. drawer.

14010325 14010325 14010335 14010335

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 25 for the specified cage or detected for voltage level 35 for the specified cage or
drawer. drawer.

14010326 14010326 14010336 14010336

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 26 for the specified cage or detected for voltage level 36 for the specified cage or
drawer. drawer.

14010327 14010327 14010337 14010337

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 27 for the specified cage or detected for voltage level 37 for the specified cage or
drawer. drawer.

14010328 14010328 14010338 14010338

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 28 for the specified cage or detected for voltage level 38 for the specified cage or
drawer. drawer.

14010329 14010329 14010339 14010339

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 29 for the specified cage or detected for voltage level 39 for the specified cage or
drawer. drawer.

Chapter 5. (1401) Reference codes 79

14010340 • 14010365

14010340 14010340 14010349 14010349

Explanation: An over current condition has been Explanation: An over current condition has been
detected for voltage level 40 for the specified cage or detected for voltage level 49 for the specified cage or
drawer. drawer.
Failing Item:
14010341 14010341 v FRULEVEL49
Explanation: An over current condition has been
detected for voltage level 41 for the specified cage or 14010360 14010360
drawer.
Explanation: DCA 1's Air Moving Device number one
is defective.
14010342 14010342
Failing Item:
Explanation: An over current condition has been
v MSAA-1
detected for voltage level 42 for the specified cage or
drawer. v IO_DCA-01

14010343 14010343 14010361 14010361

Explanation: An over current condition has been Explanation: DCA 2's Air Moving Device number one
detected for voltage level 43 for the specified cage or is defective.
drawer. Failing Item:
v MSAA-2
14010344 14010344 v IO_DCA-01
Explanation: An over current condition has been
detected for voltage level 44 for the specified cage or 14010362 14010362
drawer.
Explanation: DCA 1's Air Moving Device number
three is defective.
14010345 14010345
Failing Item:
Explanation: An over current condition has been
detected for voltage level 45 for the specified cage or v MSAA-3
drawer. v IO_DCA-01

14010346 14010346 14010363 14010363

Explanation: An over current condition has been Explanation: DCA 2's Air Moving Device number one
detected for voltage level 46 for the specified cage or is defective.
drawer.
Failing Item:
v MSAA-4
14010347 14010347
v IO_DCA-02
Explanation: An over current condition has been
detected for voltage level 47 for the specified cage or
14010364 14010364
drawer.
Explanation: DCA 2's Air Moving Device number two
is defective.
14010348 14010348
Failing Item:
Explanation: An over current condition has been
detected for voltage level 48 for the specified cage or v MSAA-5
drawer. v IO_DCA-02
Failing Item:
v FRULEVEL48 14010365 14010365
Explanation: DCA 2's Air Moving Device number
three is defective.
Failing Item:

80 System reference codes (1xxx - Axxx)

 14010400 • 14010419

v MSAA-6
14010409 14010409
v IO_DCA-02
Explanation: An over voltage condition has been
detected for voltage level 9 specified cage or drawer.
14010400 14010400
Explanation: An over voltage condition has been 14010410 14010410
detected for voltage level 0 for the specified cage or
drawer. Explanation: An over voltage condition has been
detected for voltage level 10 specified cage or drawer.

14010401 14010401
14010411 14010411
Explanation: An over voltage condition has been
detected for voltage level 1 for the specified cage or Explanation: An over voltage condition has been
drawer. detected for voltage level 11 specified cage or drawer.

14010402 14010402 14010412 14010412

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 2 for the specified cage or detected for voltage level 12 specified cage or drawer.
drawer.
14010413 14010413
14010403 14010403 Explanation: An over voltage condition has been
Explanation: An over voltage condition has been detected for voltage level 13 specified cage or drawer.
detected for voltage level 3 for the specified cage or
drawer. 14010414 14010414
Explanation: An over voltage condition has been
14010404 14010404 detected for voltage level 14 for the specified cage or
Explanation: An over voltage condition has been drawer.
detected for voltage level 4 for the specified cage or
drawer. 14010415 14010415
Explanation: An over voltage condition has been
14010405 14010405 detected for voltage level 15 for the specified cage or
Explanation: An over voltage condition has been drawer.
detected for voltage level 5 for the specified cage or
drawer. 14010416 14010416
Explanation: An over voltage condition has been
14010406 14010406 detected for voltage level 16 for the specified cage or
Explanation: An over voltage condition has been drawer.
detected for voltage level 6 for the specified cage or
drawer. 14010417 14010417
Explanation: An over voltage condition has been
14010407 14010407 detected for voltage level 17 for the specified cage or
Explanation: An over voltage condition has been drawer.
detected for voltage level 7 for the specified cage or
drawer. 14010418 14010418
Explanation: An over voltage condition has been
14010408 14010408 detected for voltage level 18 specified cage or drawer.
Explanation: An over voltage condition has been
detected for voltage level 8 specified cage or drawer. 14010419 14010419
Explanation: An over voltage condition has been
detected for voltage level 19 specified cage or drawer.

Chapter 5. (1401) Reference codes 81

14010420 • 14010441

14010420 14010420 14010431 14010431

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 20 specified cage or drawer. detected for voltage level 31 specified cage or drawer.

14010421 14010421 14010432 14010432

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 21 specified cage or drawer. detected for voltage level 32 specified cage or drawer.

14010422 14010422 14010433 14010433

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 22 specified cage or drawer. detected for voltage level 33 specified cage or drawer.

14010423 14010423 14010434 14010434

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 23 specified cage or drawer. detected for voltage level 34 for the specified cage or
drawer.
14010424 14010424
14010435 14010435
Explanation: An over voltage condition has been
detected for voltage level 24 for the specified cage or Explanation: An over voltage condition has been
drawer. detected for voltage level 35 for the specified cage or
drawer.
14010425 14010425
14010436 14010436
Explanation: An over voltage condition has been
detected for voltage level 25 for the specified cage or Explanation: An over voltage condition has been
drawer. detected for voltage level 36 for the specified cage or
drawer.
14010426 14010426
14010437 14010437
Explanation: An over voltage condition has been
detected for voltage level 26 for the specified cage or Explanation: An over voltage condition has been
drawer. detected for voltage level 37 for the specified cage or
drawer.
14010427 14010427
14010438 14010438
Explanation: An over voltage condition has been
detected for voltage level 27 for the specified cage or Explanation: An over voltage condition has been
drawer. detected for voltage level 38 specified cage or drawer.

14010428 14010428 14010439 14010439

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 28 specified cage or drawer. detected for voltage level 39 specified cage or drawer.

14010429 14010429 14010440 14010440

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 29 specified cage or drawer. detected for voltage level 40 specified cage or drawer.

14010430 14010430 14010441 14010441

Explanation: An over voltage condition has been Explanation: An over voltage condition has been
detected for voltage level 30 specified cage or drawer. detected for voltage level 41 specified cage or drawer.

82 System reference codes (1xxx - Axxx)

 14010442 • 1401130A

14010442 14010442 14011082 14011082

Explanation: An over voltage condition has been Explanation: VPD resolution failure in the cage or
detected for voltage level 42 specified cage or drawer. drawer.
Failing Item:
14010443 14010443 v FRUVPDBUS
Explanation: An over voltage condition has been
detected for voltage level 43 specified cage or drawer. 14011301 14011301
Explanation: The DASD backplane is defective.
14010444 14010444
Explanation: An over voltage condition has been 14011302 14011302
detected for voltage level 44 for the specified cage or
drawer. Explanation: The IO planar is defective.

14010445 14010445 14011304 14011304

Explanation: An over voltage condition has been Explanation: This is a defective DASD on Backplane
detected for voltage level 45 for the specified cage or one.
drawer.
14011305 14011305
14010446 14010446 Explanation: This is a defective DASD on Backplane
Explanation: An over voltage condition has been two.
detected for voltage level 46 for the specified cage or
drawer. 14011306 14011306
Explanation: This is a defective DASD on Backplane
14010447 14010447 three.
Explanation: An over voltage condition has been
detected for voltage level 47 for the specified cage or 14011307 14011307
drawer.
Explanation: This is a defective DASD on Backplane
four.
14010448 14010448
Explanation: An over voltage condition has been 14011308 14011308
detected for voltage level 48 specified cage or drawer.
Explanation: This is a switch riser card.
Failing Item:
v FRULEVEL48
14011309 14011309

14010449 14010449 Explanation: This is a switch PLANAR card.

Explanation: An over voltage condition has been

detected for voltage level 49 specified cage or drawer. 1401130A 1401130A

Failing Item: Explanation: An error has been detected on the TRES

planar one.
v FRULEVEL49
Failing Item:
14011081 14011081 v PLANAR1
v IO_DCA-01
Explanation: The VPD in CEC main storage can not
be accessed or has a problem that is preventing the v IO_DCA-02
CEC from powering on. v MIDPLANE
Failing Item:
v FRUVPDMEMORY

Chapter 5. (1401) Reference codes 83

1401130B • 14011315

v CONDUIT
1401130B 1401130B
v IO_DCA-02
Explanation: An error has been detected on the TRES
v IO_DCA-01
planar two.
v MIDPLANE
Failing Item:
v PLANAR2
14011311 14011311
v IO_DCA-01
Explanation: An error has been detected on the
v IO_DCA-02
conduit card.
v MIDPLANE
Failing Item:
v DASDBACKPLANE
1401130C 1401130C
Explanation: An error has been detected on the TRES
14011312 14011312
planar one.
Explanation: An error has been detected on the
Failing Item:
conduit card.
v PLANAR1
Failing Item:
v IO_DCA-02
v DASDBACKPLANE
v IO_DCA-01
v IO_DCA-01
v MIDPLANE
v IO_DCA-02
v MIDPLANE
1401130D 1401130D
v CONDUIT
Explanation: An error has been detected on the TRES
planar two.
14011313 14011313
Failing Item:
Explanation: An error has been detected on the
v PLANAR2
conduit card.
v IO_DCA-02
Failing Item:
v IO_DCA-01
v DASDBACKPLANE
v MIDPLANE
v IO_DCA-02
v IO_DCA-01
1401130E 1401130E
v MIDPLANE
Explanation: An error has been detected on the
v CONDUIT
conduit card.
Failing Item:
14011314 14011314
v CONDUIT
Explanation: An error has been detected on the
conduit card one.
1401130F 1401130F
Failing Item:
Explanation: An error has been detected on the
v PORTCARD1
conduit card.
Failing Item:
14011315 14011315
v CONDUIT
Explanation: An error has been detected on the
v IO_DCA-01
conduit card one.
v IO_DCA-02
Failing Item:
v MIDPLANE
v PORTCARD1
v IO_DCA-01
14011310 14011310
v IO_DCA-02
Explanation: An error has been detected on the
v MIDPLANE
conduit card.
v CONDUIT
Failing Item:
v DASDBACKPLANE

84 System reference codes (1xxx - Axxx)

 14011316 • 1401131F

14011316 14011316 1401131B 1401131B

Explanation: An error has been detected on the Explanation: An error has been detected on the
conduit card one. conduit card three.
Failing Item: Failing Item:
v PORTCARD1 v PORTCARD3
v IO_DCA-02 v IO_DCA-01
v IO_DCA-01 v IO_DCA-02
v MIDPLANE v MIDPLANE
v CONDUIT v CONDUIT
v DASDBACKPLANE v DASDBACKPLANE

14011317 14011317 1401131C 1401131C

Explanation: An error has been detected on the Explanation: An error has been detected on the
conduit card two. conduit card three.
Failing Item: Failing Item:
v PORTCARD2 v PORTCARD3
v IO_DCA-02
14011318 14011318 v IO_DCA-01
Explanation: An error has been detected on the v MIDPLANE
conduit card two. v CONDUIT
Failing Item: v DASDBACKPLANE
v PORTCARD2
v IO_DCA-01 1401131D 1401131D
v IO_DCA-02 Explanation: An error has been detected on the
v MIDPLANE conduit card four.
v CONDUIT Failing Item:
v DASDBACKPLANE v PORTCARD4

14011319 14011319 1401131E 1401131E

Explanation: An error has been detected on the Explanation: An error has been detected on the
conduit card two. conduit card four.
Failing Item: Failing Item:
v PORTCARD2 v PORTCARD4
v IO_DCA-02 v IO_DCA-01
v IO_DCA-01 v IO_DCA-02
v MIDPLANE v MIDPLANE
v CONDUIT v CONDUIT
v DASDBACKPLANE v DASDBACKPLANE

1401131A 1401131A 1401131F 1401131F

Explanation: An error has been detected on the Explanation: An error has been detected on the
conduit card three. conduit card four.
Failing Item: Failing Item:
v PORTCARD3 v PORTCARD4
v IO_DCA-02
v IO_DCA-01
v MIDPLANE

Chapter 5. (1401) Reference codes 85

14012051 • 140120B9

v CONDUIT
14012058 14012058
v DASDBACKPLANE
Explanation: A Plug ID error has been detected on
DCA1
14012051 14012051
Failing Item:
Explanation: DCA number one is defective.
v IO_DCA-01
Failing Item: v MIDPLANE
v IO_DCA-01
14012059 14012059
14012052 14012052
Explanation: A Plug ID error has been detected on
Explanation: DCA number two is defective. DCA2

Failing Item: Failing Item:

v IO_DCA-02 v IO_DCA-02
v MIDPLANE
14012054 14012054
Explanation: The bulk power fan is defective in 1401205A 1401205A
BPA-A. Explanation: A defective TRES midplane has been
Failing Item: detected.

v BPF-A Failing Item:

v BPC-A v MIDPLANE

14012055 14012055 1401205B 1401205B

Explanation: The bulk power fan is defective in Explanation: A defective TRES midplane has been
BPA-B. detected.

Failing Item: Failing Item:

v BPF-B v MIDPLANE
v BPC-B v IO_DCA-01
v IO_DCA-02
14012056 14012056
Explanation: A local I2C failure has been detected on 1401205C 1401205C
DCA1 Explanation: A defective TRES midplane has been
Failing Item: detected.

v IO_DCA-01 Failing Item:

v IO_DCA-02 v MIDPLANE
v MIDPLANE v IO_DCA-02
v IO_DCA-01
14012057 14012057
Explanation: A local I2C failure has been detected on 14012069 14012069
DCA2 Explanation: All DCAs reported 'No airflow in cage' -
Failing Item: Make sure that there are no blocked or dirty air inlet or
filters. Verify that all unused logic positions are filled
v IO_DCA-02 with filler books and that all 'circulation flaps' inside
v IO_DCA-01 affected Air Moving Enclosure are not blocked.
v MIDPLANE
140120B9 140120B9
Explanation: The EPO panel or the cable between
both BPCs and EPO panel is defective.
Failing Item:

86 System reference codes (1xxx - Axxx)

 140120C1 • 1401221A

v EPO-SWITCH v BPCA-PORT-10-B
v CBL-BPCA-EPO
v CBL-BPCB-EPO 140121AC 140121AC
v BPC-A Explanation: A communication fault between BPC A
v BPC-B and the load on port J10 (C) has been detected.
Failing Item:
140120C1 140120C1 v BPCA-PORT-10-C
Explanation: The UEPO switch on the BPC A-side is
defective or in the BYPASS posistion. Switch to the 140121BB 140121BB
NORMAL posistion.
Explanation: A communication fault between BPC A
Failing Item: and the load on port J11 (B) has been detected.
v BPC-A
Failing Item:
v BPCA-PORT-11-B
140120C2 140120C2
Explanation: The BPC on the A-side has detected an 140121BC 140121BC
open UEPO loop.
Explanation: A communication fault between BPC A
Failing Item: and the load on port J11 (C) has been detected.
v EPO-SWITCH
Failing Item:
v BPC-A
v BPCA-PORT-11-C
v BPR-1A
v BPR-2A
140121C1 140121C1
v BPR-3A
Explanation: The UEPO switch on the BPC B-side is
v CBL-BPCA-EPO
defective or in the BYPASS posistion. Switch to the
v BPE-BOARD-A NORMAL posistion.
Failing Item:
1401218A 1401218A
v BPC-B
Explanation: A communication fault between BPC A
and the load on port J08 (A) has been detected.
140121C2 140121C2
Failing Item:
Explanation: The BPC on the B-side has detected an
v BPCA-PORT-08-A open UEPO loop.
Failing Item:
1401219A 1401219A
v EPO-SWITCH
Explanation: A communication fault between BPC A v BPC-B
and the load on port J09 (A) has been detected.
v BPR-1B
Failing Item: v BPR-2B
v BPCA-PORT-09-A v BPR-3B
v CBL-BPCB-EPO
140121AA 140121AA v BPE-BOARD-B
Explanation: A communication fault between BPC A
and the load on port J10 (A) has been detected. 1401221A 1401221A
Failing Item: Explanation: A communication fault between the BPD
v BPCA-PORT-10-A 1A and the load on port J01 (A) has been detected.
Failing Item:
140121AB 140121AB v BPD1A-PORT-01-A
Explanation: A communication fault between BPC A
and the load on port J10 (B) has been detected.
Failing Item:

Chapter 5. (1401) Reference codes 87

1401222A • 1401229C

1401222A 1401222A 1401227B 1401227B

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
1A and the load on port J02 (A) has been detected. 1A and the load on port J07 (B) has been detected.
Failing Item: Failing Item:
v BPD1A-PORT-02-A v BPD1A-PORT-07-B

1401223A 1401223A 1401227C 1401227C

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
1A and the load on port J03 (A) has been detected. 1A and the load on port J07 (C) has been detected.
Failing Item: Failing Item:
v BPD1A-PORT-03-A v BPD1A-PORT-07-C

1401224A 1401224A 1401228A 1401228A

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
1A and the load on port J04 (A) has been detected. 1A and the load on port J08 (A) has been detected.
Failing Item: Failing Item:
v BPD1A-PORT-04-A v BPD1A-PORT-08-A

14012251 14012251 1401228B 1401228B

Explanation: DCA number one is defective. Explanation: A communication fault between the BPD
1A and the load on port J08 (B) has been detected.
Failing Item:
v P2_CEC_DCA-01 Failing Item:
v BPD1A-PORT-08-B
14012252 14012252
1401228C 1401228C
Explanation: DCA number two is defective.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J08 (C) has been detected.
v P2-CEC-DCA_02
Failing Item:
v BPD1A-PORT-08-C
1401225A 1401225A
Explanation: A communication fault between the BPD
1401229A 1401229A
1A and the load on port J05 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J09 (A) has been detected.
v BPD1A-PORT-05-A
Failing Item:
v BPD1A-PORT-09-A
1401226A 1401226A
Explanation: A communication fault between the BPD
1401229B 1401229B
1A and the load on port J06 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J09 (B) has been detected.
v BPD1A-PORT-06-A
Failing Item:
v BPD1A-PORT-09-B
1401227A 1401227A
Explanation: A communication fault between the BPD
1401229C 1401229C
1A and the load on port J07 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J09 (C) has been detected.
v BPD1A-PORT-07-A
Failing Item:

88 System reference codes (1xxx - Axxx)

 140122AA • 1401230A

v BPD1A-PORT-09-C
14012305 14012305
Explanation: A leak has been detectected on water
140122AA 140122AA
cooling system one.
Explanation: A communication fault between the BPD
Failing Item:
1A and the load on port J10 (A) has been detected.
v MWU-1
Failing Item:
v MDAW-1
v BPD1A-PORT-10-A
v MWU-2
v MDAW-2
140122AB 140122AB
Explanation: A communication fault between the BPD 14012306 14012306
1A and the load on port J10 (B) has been detected.
Explanation: A leak has been detectected on water
Failing Item: cooling system two.
v BPD1A-PORT-10-B
Failing Item:
v MWU-2
140122AC 140122AC
v MDAW-2
Explanation: A communication fault between the BPD v MWU-1
1A and the load on port J10 (C) has been detected.
v MDAW-1
Failing Item:
v BPD1A-PORT-10-C 14012307 14012307
Explanation: A valve problem has been detectected on
14012301 14012301 water cooling system one.
Explanation: Water cooling system one has failed to Failing Item:
adequately cool.
v MDAW-1
Failing Item: v MWU-VALVE-1
v MDAW-1
v MWU-1 14012308 14012308
Explanation: A valve problem has been detectected on
14012302 14012302 water cooling system two.
Explanation: Water cooling system two has failed to Failing Item:
adequately cool.
v MDAW-2
Failing Item: v MWU-VALVE-2
v MDAW-2
v MWU-2 14012309 14012309
Explanation: A Problem has been detectected on the
14012303 14012303 fill and drain tool.
Explanation: A problem with water supply has been Failing Item:
be detected on water cooling system one.
v MDA-FD-A
Failing Item: v FDT-A
v MDAW-1
v MWU-1 1401230A 1401230A
Explanation: A Problem has been detectected on the
14012304 14012304 fill and drain tool.
Explanation: A problem with water supply has been Failing Item:
be detected on water cooling system one.
v MDA-FD-B
Failing Item: v FDT-B
v MDAW-2
v MWU-2

Chapter 5. (1401) Reference codes 89

1401230B • 1401238A

v BPD2A-PORT-04-A
1401230B 1401230B
Explanation: A Problem has been detectected on the
14012351 14012351
fill and drain tool.
Explanation: DCA number one is defective.
Failing Item:
v FDT-A Failing Item:
v P3_CEC_DCA-01
1401230C 1401230C
14012352 14012352
Explanation: A Problem has been detectected on the
fill and drain tool. Explanation: DCA number two is defective.
Failing Item: Failing Item:
v FDT-B v P3-CEC-DCA_02

1401230D 1401230D 1401235A 1401235A

Explanation: A Problem has been detectected on the Explanation: A communication fault between the BPD
fill and drain tool. 2A and the load on port J05 (A) has been detected.
Failing Item: Failing Item:
v MDA-FD-A v BPD2A-PORT-05-A

1401230E 1401230E 1401236A 1401236A

Explanation: A Problem has been detectected on the Explanation: A communication fault between the BPD
fill and drain tool. 2A and the load on port J06 (A) has been detected.
Failing Item: Failing Item:
v MDA-FD-B v BPD2A-PORT-06-A

1401231A 1401231A 1401237A 1401237A

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
2A and the load on port J01 (A) has been detected. 2A and the load on port J07 (A) has been detected.
Failing Item: Failing Item:
v BPD2A-PORT-01-A v BPD2A-PORT-07-A

1401232A 1401232A 1401237B 1401237B

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
2A and the load on port J02 (A) has been detected. 2A and the load on port J07 (B) has been detected.
Failing Item: Failing Item:
v BPD2A-PORT-02-A v BPD2A-PORT-07-B

1401233A 1401233A 1401237C 1401237C

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
2A and the load on port J03 (A) has been detected. 2A and the load on port J07 (C) has been detected.
Failing Item: Failing Item:
v BPD2A-PORT-03-A v BPD2A-PORT-07-C

1401234A 1401234A 1401238A 1401238A

Explanation: A communication fault between the BPD Explanation: A communication fault between the BPD
2A and the load on port J04 (A) has been detected. 2A and the load on port J08 (A) has been detected.
Failing Item: Failing Item:

90 System reference codes (1xxx - Axxx)

 1401238B • 14012551

v BPD2A-PORT-08-A
140123AC 140123AC
Explanation: A communication fault between the BPD
1401238B 1401238B
2A and the load on port J10 (C) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J08 (B) has been detected.
v BPD2A-PORT-10-C
Failing Item:
v BPD2A-PORT-08-B
1401241A 1401241A
Explanation: A communication fault between the BPD
1401238C 1401238C
3A and the load on port J01 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J08 (C) has been detected.
v BPD3A-PORT-01-A
Failing Item:
v BPD2A-PORT-08-C
1401242A 1401242A
Explanation: A communication fault between the BPD
1401239A 1401239A
3A and the load on port J02 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J09 (A) has been detected.
v BPD3A-PORT-02-A
Failing Item:
v BPD2A-PORT-09-A
1401243A 1401243A
Explanation: A communication fault between the BPD
1401239B 1401239B
3A and the load on port J03 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J09 (B) has been detected.
v BPD3A-PORT-03-A
Failing Item:
v BPD2A-PORT-09-B
1401244A 1401244A
Explanation: A communication fault between the BPD
1401239C 1401239C
3A and the load on port J04 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2A and the load on port J09 (C) has been detected.
v BPD3A-PORT-04-A
Failing Item:
v BPD2A-PORT-09-C
14012451 14012451
Explanation: DCA number one is defective.
140123AA 140123AA
Failing Item:
Explanation: A communication fault between the BPD
2A and the load on port J10 (A) has been detected. v P4_CEC_DCA-01

Failing Item:
14012452 14012452
v BPD2A-PORT-10-A
Explanation: DCA number two is defective.
140123AB 140123AB Failing Item:
Explanation: A communication fault between the BPD v P4_CEC_DCA-02
2A and the load on port J10 (B) has been detected.
Failing Item: 14012551 14012551
v BPD2A-PORT-10-B Explanation: DCA number one is defective.
Failing Item:
v P5_CEC_DCA-01

Chapter 5. (1401) Reference codes 91

14012552 • 14012A06

14012552 14012552 14012A01 14012A01

Explanation: DCA number two is defective. Explanation: A communication fault between (BPA-A)
BPC and (BPA-B) BPC.
Failing Item:
v P5_CEC_DCA-02 Failing Item:
v BPCA-PORT-01
14012651 14012651
14012A02 14012A02
Explanation: DCA number one is defective.
Explanation: A communication fault between the BPC
Failing Item:
(BPA-A) and BPD 1A has been detected.
v P6_CEC_DCA-01
Failing Item:
v BPD-1A
14012652 14012652
v BPC-A
Explanation: DCA number two is defective.
v BPE-BOARD-A
Failing Item:
v P6_CEC_DCA-02 14012A03 14012A03
Explanation: A communication fault between the BPC
14012751 14012751 (BPA-A) and BPD 2A has been detected.
Explanation: DCA number one is defective. Failing Item:
Failing Item: v BPD-2A
v P7_CEC_DCA-01 v BPC-A
v BPE-BOARD-A
14012752 14012752
Explanation: DCA number two is defective. 14012A04 14012A04

Failing Item: Explanation: A communication fault between the BPC

(BPA-A) and BPD 3A has been detected.
v P7_CEC_DCA-02
Failing Item:
14012851 14012851 v BPD-3A
v BPC-A
Explanation: DCA number one is defective.
v BPE-BOARD-A
Failing Item:
v P8_CEC_DCA-01 14012A05 14012A05
Explanation: Communication error btween BPC A and
14012852 14012852 BPR 1A.
Explanation: DCA number two is defective. Failing Item:
Failing Item: v BPR-1A
v P8_CEC_DCA-02 v BPC-A
v BPE-BOARD-A
14012951 14012951
Explanation: DCA number one is defective. 14012A06 14012A06

Failing Item: Explanation: Communication error btween BPC A and

BPR 2A.
v P9_CEC_DCA-01
Failing Item:
14012952 14012952 v BPR-2A
v BPC-A
Explanation: DCA number two is defective.
v BPE-BOARD-A
Failing Item:
v P9_CEC_DCA-02

92 System reference codes (1xxx - Axxx)

 14012A07 • 14012A13

14012A07 14012A07 14012A10 14012A10

Explanation: Communication error btween BPC A and Explanation: BPA-A has reported an over-current on
BPR 3A. the 350VDC bulk.
Failing Item: Failing Item:
v BPR-3A v BPR-1A
v BPC-A v BPD-1A
v BPE-BOARD-A v BPC-A
v BPD-2A
14012A08 14012A08 v BPR-2A
Explanation: Communication error btween BPC A and v BPR-3A
BPR 4A. v BPE-BOARD-A
Failing Item:
v BPR-4A 14012A11 14012A11
v BPC-A Explanation: BPR-1A has reported an over-current on
v BPE-BOARD-A the 350VDC bulk.
Failing Item:
14012A09 14012A09 v BPR-1A
Explanation: Communication error btween BPC A and v BPD-1A
BPR 5A. v BPC-A
Failing Item: v BPD-2A
v BPR-5A v BPR-2A
v BPC-A v BPR-3A
v BPE-BOARD-A v BPE-BOARD-A

14012A0A 14012A0A 14012A12 14012A12

Explanation: Communication error btween BPC A and Explanation: BPR-2A has reported an over-current on
BPR 6A. the 350VDC bulk.

Failing Item: Failing Item:

v BPR-6A v BPR-2A
v BPC-A v BPD-1A
v BPE-BOARD-A v BPC-A
v BPD-2A
14012A0B 14012A0B v BPR-1A
v BPR-3A
Explanation: Communication error btween BPC A and
BPH A. v BPE-BOARD-A

Failing Item:
14012A13 14012A13
v BPCA-PORT-02
Explanation: BPR-3A has reported an over-current on
the 350VDC bulk.
14012A0C 14012A0C
Failing Item:
Explanation: Communication error btween BPC A and
BPH B. v BPR-3A
v BPD-1A
Failing Item:
v BPC-A
v BPCA-PORT-03
v BPD-2A
v BPR-1A
v BPR-2A
v BPE-BOARD-A

Chapter 5. (1401) Reference codes 93

14012A14 • 14012A26

14012A14 14012A14 14012A21 14012A21

Explanation: BPR-4A has reported an over-current on Explanation: BPR-1A located in BPA-A has reported
the 350VDC bulk. an 'Over Temperature' Make sure that the Air inlets are
not blocked / filler books installed in empty locations
Failing Item:
and no heat source is located near the BPR ASM.
v BPR-4A
Failing Item:
v BPD-1A
v BPR-1A
v BPC-A
v BPD-2A
14012A22 14012A22
v BPR-5A
v BPR-6A Explanation: BPR-2A located in BPA-A has reported
an 'Over Temperature' Make sure that the Air inlets are
v BPE-BOARD-A
not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM.
14012A15 14012A15
Failing Item:
Explanation: BPR-5A has reported an over-current on v BPR-2A
the 350VDC bulk.
Failing Item: 14012A23 14012A23
v BPR-5A
Explanation: BPR-3A located in BPA-A has reported
v BPD-1A an 'Over Temperature' Make sure that the Air inlets are
v BPC-A not blocked / filler books installed in empty locations
v BPD-2A and no heat source is located near the BPR ASM.

v BPR-4A Failing Item:

v BPR-6A v BPR-3A
v BPE-BOARD-A
14012A24 14012A24
14012A16 14012A16 Explanation: BPR-4A located in BPA-A has reported
Explanation: BPR-6A has reported an over-current on an 'Over Temperature' Make sure that the Air inlets are
the 350VDC bulk. not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM.
Failing Item:
Failing Item:
v BPR-6A
v BPR-4A
v BPD-1A
v BPC-A
14012A25 14012A25
v BPD-2A
v BPR-4A Explanation: BPR-5A located in BPA-A has reported
an 'Over Temperature' Make sure that the Air inlets are
v BPR-5A not blocked / filler books installed in empty locations
v BPE-BOARD-A and no heat source is located near the BPR ASM.
Failing Item:
14012A20 14012A20 v BPR-5A
Explanation: A BPA has reported 'No airflow in cage' -
Make sure that there are no blocked or dirty air inlet or 14012A26 14012A26
filters. Verify that all unused logic positions are filled
with filler books and that the BPF on the A-side has a Explanation: BPR-6A located in BPA-A has reported
cover over it / BPF on B-side does not. an 'Over Temperature' Make sure that the Air inlets are
not blocked / filler books installed in empty locations
Failing Item: and no heat source is located near the BPR ASM.
v NOT_A_BPA_FRU
Failing Item:
v BPR-6A

94 System reference codes (1xxx - Axxx)

 14012A31 • 14012A44

Failing Item:
14012A31 14012A31
v IBF-5A
Explanation: BPA-A side detects that IBF-1A has
v BPR-5A
dropped below a usable level. The system may power
off soon. The IBF will be charged after power is v BPC-A
restored. (IBF is connected to BPA-A BPR-1A) v BPE-BOARD-A
Failing Item:
v IBF-1A 14012A36 14012A36
v BPR-1A Explanation: BPA-A side detects that IBF-6A has
v BPC-A dropped below a usable level. The system may power
off soon. The IBF will be charged after power is
v BPE-BOARD-A
restored. (IBF is connected to BPA-A BPR-6A)
Failing Item:
14012A32 14012A32
v IBF-6A
Explanation: BPA-A side detects that IBF-2A has
v BPR-6A
dropped below a usable level. The system may power
off soon. The IBF will be charged after power is v BPC-A
restored. (IBF is connected to BPA-A BPR-2A) v BPE-BOARD-A
Failing Item:
v IBF-2A 14012A41 14012A41
v BPR-2A Explanation: BPA-A side detects that IBF-1A has been
v BPC-A charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-A BPR-1A)
v BPE-BOARD-A
Failing Item:
14012A33 14012A33 v IBF-1A

Explanation: BPA-A side detects that IBF-3A has

dropped below a usable level. The system may power 14012A42 14012A42
off soon. The IBF will be charged after power is Explanation: BPA-A side detects that IBF-2A has been
restored. (IBF is connected to BPA-A BPR-3A) charged to normal capcity. The IBF is available to again
Failing Item: to provide power. (IBF is connected to BPA-A BPR-2A)
v IBF-3A Failing Item:
v BPR-3A v IBF-2A
v BPC-A
v BPE-BOARD-A 14012A43 14012A43
Explanation: BPA-A side detects that IBF-3A has been
14012A34 14012A34 charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-A BPR-3A)
Explanation: BPA-A side detects that IBF-4A has
dropped below a usable level. The system may power Failing Item:
off soon. The IBF will be charged after power is v IBF-3A
restored. (IBF is connected to BPA-A BPR-4A)
Failing Item: 14012A44 14012A44
v IBF-4A
Explanation: BPA-A side detects that IBF-4A has been
v BPR-4A charged to normal capcity. The IBF is available to again
v BPC-A to provide power. (IBF is connected to BPA-A BPR-4A)
v BPE-BOARD-A Failing Item:
v IBF-4A
14012A35 14012A35
Explanation: BPA-A side detects that IBF-5A has
dropped below a usable level. The system may power
off soon. The IBF will be charged after power is
restored. (IBF is connected to BPA-A BPR-5A)

Chapter 5. (1401) Reference codes 95

14012A45 • 14012B02

14012A45 14012A45 14012A54 14012A54

Explanation: BPA-A side detects that IBF-5A has been Explanation: BPC-A side detects that IBF-4A is
charged to normal capcity. The IBF is available to again disconnected. (IBF is connected to BPA-A BPR-4A)
to provide power. (IBF is connected to BPA-A BPR-5A)
Failing Item:
Failing Item: v BPR-4A
v IBF-5A v IBF-4A
v CBL-IBF4A
14012A46 14012A46 v BPC-A
Explanation: BPA-A side detects that IBF-6A has been v BPE-BOARD-A
charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-A BPR-6A)
14012A55 14012A55
Failing Item:
Explanation: BPC-A side detects that IBF-5A is
v IBF-6A disconnected. (IBF is connected to BPA-A BPR-5A)
Failing Item:
14012A51 14012A51
v BPR-5A
Explanation: BPC-A side detects that IBF-1A is v IBF-5A
disconnected. (IBF is connected to BPA-A BPR-1A)
v CBL-IBF5A
Failing Item: v BPC-A
v BPR-1A v BPE-BOARD-A
v IBF-1A
v CBL-IBF1A 14012A56 14012A56
v BPC-A
Explanation: BPC-A side detects that IBF-6A is
v BPE-BOARD-A disconnected. (IBF is connected to BPA-A BPR-6A)
Failing Item:
14012A52 14012A52
v BPR-6A
Explanation: BPC-A side detects that IBF-2A is v IBF-6A
disconnected. (IBF is connected to BPA-A BPR-2A)
v CBL-IBF6A
Failing Item: v BPC-A
v BPR-2A v BPE-BOARD-A
v IBF-2A
v CBL-IBF2A 14012A85 14012A85
v BPC-A
Explanation: The B-side BPC has detected that the
v BPE-BOARD-A cross feed from the A-side has failed.
Failing Item:
14012A53 14012A53
v BPCA-PORT-07
Explanation: BPC-A side detects that IBF-2A is
disconnected. (IBF is connected to BPA-A BPR-2A)
14012B01 14012B01
Failing Item:
Explanation: A communication fault between (BPA-B)
v BPR-3A BPC and (BPA-A) BPC.
v IBF-3A
Failing Item:
v CBL-IBF3A
v BPCB-PORT-01
v BPC-A
v BPE-BOARD-A
14012B02 14012B02
Explanation: A communication fault between the BPC
(BPA-B) and BPD 1B has been detected.
Failing Item:

96 System reference codes (1xxx - Axxx)

 14012B03 • 14012B10

v BPD-1B
14012B08 14012B08
v BPC-B
Explanation: Communication error btween BPC B and
v BPE-BOARD-B
BPR 4B.
Failing Item:
14012B03 14012B03
v BPR-4B
Explanation: A communication fault between the BPC
v BPC-B
(BPA-B) and BPD 2B has been detected.
v BPE-BOARD-B
Failing Item:
v BPD-2B
14012B09 14012B09
v BPC-B
Explanation: Communication error btween BPC B and
v BPE-BOARD-B
BPR 5B.
Failing Item:
14012B04 14012B04
v BPR-5B
Explanation: A communication fault between the BPC
v BPC-B
(BPA-B) and BPD 3B has been detected.
v BPE-BOARD-B
Failing Item:
v BPD-3B
14012B0A 14012B0A
v BPC-B
Explanation: Communication error btween BPC B and
v BPE-BOARD-B
BPR 6B.
Failing Item:
14012B05 14012B05
v BPR-6B
Explanation: Communication error btween BPC B and
v BPC-B
BPR 1B.
v BPE-BOARD-B
Failing Item:
v BPR-1B
14012B0B 14012B0B
v BPC-B
Explanation: Communication error btween BPC B and
v BPE-BOARD-B
BPH B.
Failing Item:
14012B06 14012B06
v BPCB-PORT-02
Explanation: Communication error btween BPC B and
BPR 2B.
14012B0C 14012B0C
Failing Item:
Explanation: Communication error btween BPC B and
v BPR-2B
BPH A.
v BPC-B
Failing Item:
v BPE-BOARD-B
v BPCB-PORT-03

14012B07 14012B07
14012B10 14012B10
Explanation: Communication error btween BPC B and
BPR 3B. Explanation: BPA-A has reported an over-current on
the 350VDC bulk.
Failing Item:
Failing Item:
v BPR-3B
v BPR-1A
v BPC-B
v BPD-1A
v BPE-BOARD-B
v BPC-A
v BPD-2A
v BPR-2A
v BPR-3A

Chapter 5. (1401) Reference codes 97

14012B11 • 14012B22

v BPE-BOARD-A v BPR-6B
v BPE-BOARD-B
14012B11 14012B11
Explanation: BPR-1B has reported an over-current on 14012B15 14012B15
the 350VDC bulk. Explanation: BPR-5B has reported an over-current on
Failing Item: the 350VDC bulk.
v BPR-1B Failing Item:
v BPD-1B v BPR-5B
v BPC-B v BPD-1B
v BPD-2B v BPC-B
v BPR-2B v BPD-2B
v BPR-3B v BPR-4B
v BPE-BOARD-B v BPR-6B
v BPE-BOARD-B
14012B12 14012B12
Explanation: BPR-2B has reported an over-current on 14012B16 14012B16
the 350VDC bulk. Explanation: BPR-6B has reported an over-current on
Failing Item: the 350VDC bulk.
v BPR-2B Failing Item:
v BPD-1B v BPR-6B
v BPC-B v BPD-1B
v BPD-2B v BPC-B
v BPR-1B v BPD-2B
v BPR-3B v BPR-4B
v BPE-BOARD-B v BPR-5B
v BPE-BOARD-B
14012B13 14012B13
Explanation: BPR-3B has reported an over-current on 14012B20 14012B20
the 350VDC bulk. Explanation: A BPA has reported 'No airflow in cage' -
Failing Item: Make sure that there are no blocked or dirty air inlet or
filters. Verify that all unused logic positions are filled
v BPR-3B
with filler books and that the BPF on the A-side has a
v BPD-1B cover over it / BPF on B-side does not.
v BPC-B
Failing Item:
v BPD-2B
v NOT_A_BPA_FRU
v BPR-1B
v BPR-2B
14012B21 14012B21
v BPE-BOARD-B
Explanation: BPR-1B located in BPA-B has reported an
'Over Temperature' Make sure that the Air inlets are
14012B14 14012B14 not blocked / filler books installed in empty locations
Explanation: BPR-4A has reported an over-current on and no heat source is located near the BPR ASM.
the 350VDC bulk. Failing Item:
Failing Item: v BPR-1B
v BPR-4B
v BPD-1B 14012B22 14012B22
v BPC-B Explanation: BPR-2B located in BPA-B has reported an
v BPD-2B 'Over Temperature' Make sure that the Air inlets are
v BPR-5B not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM.

98 System reference codes (1xxx - Axxx)

 14012B23 • 14012B36

Failing Item:
14012B32 14012B32
v BPR-2B
Explanation: BPA-B side detects that IBF-2B has
dropped below a usable level. The system may power
14012B23 14012B23 off soon. The IBF will be charged after power is
Explanation: BPR-3B located in BPA-B has reported an restored. (IBF is connected to BPA-B BPR-2B)
'Over Temperature' Make sure that the Air inlets are Failing Item:
not blocked / filler books installed in empty locations
v IBF-2B
and no heat source is located near the BPR ASM.
v BPR-2B
Failing Item:
v BPC-B
v BPR-3B
v BPE-BOARD-B

14012B24 14012B24
14012B33 14012B33
Explanation: BPR-4B located in BPA-B has reported an
Explanation: BPA-B side detects that IBF-3B has
'Over Temperature' Make sure that the Air inlets are
dropped below a usable level. The system may power
not blocked / filler books installed in empty locations
off soon. The IBF will be charged after power is
and no heat source is located near the BPR ASM.
restored. (IBF is connected to BPA-B BPR-3B)
Failing Item:
Failing Item:
v BPR-4B
v IBF-3B
v BPR-3B
14012B25 14012B25
v BPC-B
Explanation: BPR-5B located in BPA-B has reported an v BPE-BOARD-B
'Over Temperature' Make sure that the Air inlets are
not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM. 14012B34 14012B34

Failing Item: Explanation: BPA-A side detects that IBF-4B has

dropped below a usable level. The system may power
v BPR-5B
off soon. The IBF will be charged after power is
restored. (IBF is connected to BPA-A BPR-4A)
14012B26 14012B26
Failing Item:
Explanation: BPR-6B located in BPA-A has reported an v IBF-4B
'Over Temperature' Make sure that the Air inlets are
v BPR-4B
not blocked / filler books installed in empty locations
and no heat source is located near the BPR ASM. v BPC-B
v BPE-BOARD-B
Failing Item:
v BPR-6B
14012B35 14012B35

14012B31 14012B31 Explanation: BPA-B side detects that IBF-5B has

dropped below a usable level. The system may power
Explanation: BPA-B side detects that IBF-1B has off soon. The IBF will be charged after power is
dropped below a usable level. The system may power restored. (IBF is connected to BPA-B BPR-5B)
off soon. The IBF will be charged after power is
restored. (IBF is connected to BPA-B BPR-1B) Failing Item:
v IBF-5B
Failing Item:
v BPR-5B
v IBF-1B
v BPC-B
v BPR-1B
v BPE-BOARD-B
v BPC-B
v BPE-BOARD-B
14012B36 14012B36
Explanation: BPA-B side detects that IBF-6B has
dropped below a usable level. The system may power
off soon. The IBF will be charged after power is
restored. (IBF is connected to BPA-B BPR-6B)

Chapter 5. (1401) Reference codes 99

14012B41 • 14012B55

Failing Item:
14012B51 14012B51
v IBF-6B
Explanation: BPC-B side detects that IBF-1B is
v BPR-6B
disconnected. (IBF is connected to BPA-B BPR-1B)
v BPC-B
Failing Item:
v BPE-BOARD-B
v BPR-1B
v IBF-1B
14012B41 14012B41
v CBL-IBF1B
Explanation: BPA-B side detects that IBF-1B has been
v BPC-B
charged to normal capcity. The IBF is available to again
to provide power. (IBF is connected to BPA-B BPR-1B) v BPE-BOARD-B

Failing Item:
14012B52 14012B52
v IBF-1B
Explanation: BPC-B side detects that IBF-2B is
disconnected. (IBF is connected to BPA-B BPR-2B)
14012B42 14012B42
Failing Item:
Explanation: BPA-B side detects that IBF-2B has been
charged to normal capcity. The IBF is available to again v BPR-2B
to provide power. (IBF is connected to BPA-B BPR-2B) v IBF-2B
Failing Item: v CBL-IBF2B
v IBF-2B v BPC-B
v BPE-BOARD-B
14012B43 14012B43
14012B53 14012B53
Explanation: BPA-B side detects that IBF-3B has been
charged to normal capcity. The IBF is available to again Explanation: BPC-B side detects that IBF-3B is
to provide power. (IBF is connected to BPA-B BPR-3B) disconnected. (IBF is connected to BPA-B BPR-3B)
Failing Item: Failing Item:
v IBF-3B v BPR-3B
v IBF-3B
14012B44 14012B44 v CBL-IBF3B
Explanation: BPA-B side detects that IBF-4B has been v BPC-B
charged to normal capcity. The IBF is available to again v BPE-BOARD-B
to provide power. (IBF is connected to BPA-B BPR-4B)
Failing Item: 14012B54 14012B54
v IBF-4B Explanation: BPC-B side detects that IBF-4B is
disconnected. (IBF is connected to BPA-B BPR-4B)
14012B45 14012B45 Failing Item:
Explanation: BPA-B side detects that IBF-5B has been v BPR-4B
charged to normal capcity. The IBF is available to again v IBF-4B
to provide power. (IBF is connected to BPA-B BPR-5B)
v CBL-IBF4B
Failing Item: v BPC-B
v IBF-5B v BPE-BOARD-B

14012B46 14012B46 14012B55 14012B55

Explanation: BPA-A side detects that IBF-6A has been Explanation: BPC-B side detects that IBF-5B is
charged to normal capcity. The IBF is available to again disconnected. (IBF is connected to BPA-B BPR-5B)
to provide power. (IBF is connected to BPA-A BPR-6A)
Failing Item:
Failing Item:
v BPR-5B
v IBF-6B
v IBF-5B
v CBL-IBF5B

100 System reference codes (1xxx - Axxx)

 14012B56 • 140131AC

v BPC-B
14013095 14013095
v BPE-BOARD-B
Explanation: BPC B side has detected miscabling to
DCA port. Correct cabling error.
14012B56 14012B56
Explanation: BPC-B side detects that IBF-6B is 14013096 14013096
disconnected. (IBF is connected to BPA-B BPR-6B)
Explanation: BPC B side detects cabling order to a
Failing Item: DCA different than to the other DCAs (This BPA sides
v BPR-6B view). Check and correct cable plugging.
v IBF-6B
v CBL-IBF6B 14013097 14013097
v BPC-B Explanation: BPC A side detects cabling order to a
v BPE-BOARD-B MDA different than to the other MDAs (This BPA sides
view). Check and correct cable plugging.
14012B85 14012B85
1401318A 1401318A
Explanation: The A-side BPC has detected that the
cross feed from the B-side has failed. Explanation: A communication fault between BPC B
and the load on port J08 (A) has been detected.
Failing Item:
v BPCB-PORT-07 Failing Item:
v BPCB-PORT-08-A
14012C51 14012C51
1401319A 1401319A
Explanation: DCA number one is defective.
Explanation: A communication fault between BPC B
Failing Item: and the load on port J09 (A) has been detected.
v IH_DCA-01
Failing Item:
v BPCB-PORT-09-A
14013000 14013000
Explanation: BPC A side has detected unmatched 140131AA 140131AA
FRUs in the same CageID. Check P/Ns and codelevel
of the Power FRUs in the cage. Explanation: A communication fault between BPC B
and the load on port J10 (A) has been detected.
14013005 14013005 Failing Item:
Explanation: BPC A side has detected miscabling to v BPCB-PORT-10-A
DCA port. Correct cabling error.
140131AB 140131AB
14013006 14013006 Explanation: A communication fault between BPC B
Explanation: BPC A side detects cabling order to a and the load on port J10 (B) has been detected.
DCA different than to the other DCAs (This BPA sides Failing Item:
view). Check and correct cable plugging.
v BPCB-PORT-10-B

14013007 14013007
140131AC 140131AC
Explanation: BPC A side detects cabling order to a
Explanation: A communication fault between BPC B
MDA different than to the other MDAs (This BPA sides
and the load on port J10 (C) has been detected.
view). Check and correct cable plugging.
Failing Item:
14013090 14013090 v BPCB-PORT-10-C

Explanation: BPC B side has detected unmatched

FRUs in the same CageID. Check P/Ns and codelevel
of the Power FRUs in the cage.

Chapter 5. (1401) Reference codes 101

140131BB • 1401329A

v BPD1B-PORT-06-A
140131BB 140131BB
Explanation: A communication fault between BPC B
1401327A 1401327A
and the load on port J11 (B) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J07 (A) has been detected.
v BPCB-PORT-11-B
Failing Item:
v BPD1B-PORT-07-A
140131BC 140131BC
Explanation: A communication fault between BPC B
1401327B 1401327B
and the load on port J11 (C) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J07 (B) has been detected.
v BPCB-PORT-11-C
Failing Item:
v BPD1B-PORT-07-B
1401321A 1401321A
Explanation: A communication fault between the BPD
1401327C 1401327C
1B and the load on port J01 has been detected (A).
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J07 (C) has been detected.
v BPD1B-PORT-01-A
Failing Item:
v BPD1B-PORT-07-C
1401322A 1401322A
Explanation: A communication fault between the BPD
1401328A 1401328A
1B and the load on port J02 has been detected (A).
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J08 (A) has been detected.
v BPD1B-PORT-02-A
Failing Item:
v BPD1B-PORT-08-A
1401323A 1401323A
Explanation: A communication fault between the BPD
1401328B 1401328B
1B and the load on port J03 has been detected (A).
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J08 (B) has been detected.
v BPD1B-PORT-03-A
Failing Item:
v BPD1B-PORT-08-B
1401324A 1401324A
Explanation: A communication fault between the BPD
1401328C 1401328C
1B and the load on port J04 has been detected (A).
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J08 (C) has been detected.
v BPD1B-PORT-04-A
Failing Item:
v BPD1B-PORT-08-C
1401325A 1401325A
Explanation: A communication fault between the BPD
1401329A 1401329A
1B and the load on port J05 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
1B and the load on port J09 (A) has been detected.
v BPD1B-PORT-05-A
Failing Item:
v BPD1B-PORT-09-A
1401326A 1401326A
Explanation: A communication fault between the BPD
1B and the load on port J06 (A) has been detected.
Failing Item:

102 System reference codes (1xxx - Axxx)

 1401329B • 1401338A

v BPD2B-PORT-03-A
1401329B 1401329B
Explanation: A communication fault between the BPD
1401334A 1401334A
1B and the load on port J09 (B) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J04 (A) has been detected.
v BPD1B-PORT-09-B
Failing Item:
v BPD2B-PORT-04-A
1401329C 1401329C
Explanation: A communication fault between the BPD
1401335A 1401335A
1B and the load on port J09 (C) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J05 (A) has been detected.
v BPD1B-PORT-09-C
Failing Item:
v BPD2B-PORT-05-A
140132AA 140132AA
Explanation: A communication fault between the BPD
1401336A 1401336A
1B and the load on port J10 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J06 (A) has been detected.
v BPD1B-PORT-10-A
Failing Item:
v BPD2B-PORT-06-A
140132AB 140132AB
Explanation: A communication fault between the BPD
1401337A 1401337A
1B and the load on port J10 (B) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J07 (A) has been detected.
v BPD1B-PORT-10-B
Failing Item:
v BPD2B-PORT-07-A
140132AC 140132AC
Explanation: A communication fault between the BPD
1401337B 1401337B
1B and the load on port J10 (C) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J07 (B) has been detected.
v BPD1B-PORT-10-C
Failing Item:
v BPD2B-PORT-07-B
1401331A 1401331A
Explanation: A communication fault between the BPD
1401337C 1401337C
2B and the load on port J01 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J07 (C) has been detected.
v BPD2B-PORT-01-A
Failing Item:
v BPD2B-PORT-07-C
1401332A 1401332A
Explanation: A communication fault between the BPD
1401338A 1401338A
2B and the load on port J02 (A) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
2B and the load on port J08 (A) has been detected.
v BPD2B-PORT-02-A
Failing Item:
v BPD2B-PORT-08-A
1401333A 1401333A
Explanation: A communication fault between the BPD
2B and the load on port J03 (A) has been detected.
Failing Item:

Chapter 5. (1401) Reference codes 103

1401338B • 14014004

v BPD3B-PORT-01-A
1401338B 1401338B
Explanation: A communication fault between the BPD
1401342A 1401342A
2B and the load on port J08 (B) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3B and the load on port J02 (A) has been detected.
v BPD2B-PORT-08-B
Failing Item:
v BPD3B-PORT-02-A
1401338C 1401338C
Explanation: A communication fault between the BPD
1401343A 1401343A
2B and the load on port J08 (C) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3B and the load on port J03 (A) has been detected.
v BPD2B-PORT-08-C
Failing Item:
v BPD3B-PORT-03-A
1401339B 1401339B
Explanation: A communication fault between the BPD
1401344A 1401344A
2B and the load on port J09 (B) has been detected.
Explanation: A communication fault between the BPD
Failing Item:
3B and the load on port J04 (A) has been detected.
v BPD2B-PORT-09-B
Failing Item:
v BPD3B-PORT-04-A
1401339C 1401339C
Explanation: A communication fault between the BPD
14014001 14014001
2B and the load on port J09 (C) has been detected.
Explanation: The Auto-Code-Download (ACDL) of the
Failing Item:
power subsystem encountered an error. Contact next
v BPD2B-PORT-09-C level of support for assistance.
Failing Item:
140133AA 140133AA
v NOT_A_BPA_FRU
Explanation: A communication fault between the BPD
2B and the load on port J10 (A) has been detected.
14014002 14014002
Failing Item:
Explanation: The frame MTMS was not resolved by
v BPD2B-PORT-10-A HMC. Contact next level of support for assistance.
Failing Item:
140133AB 140133AB
v NOT_A_BPA_FRU
Explanation: A communication fault between the BPD
2B and the load on port J10 (B) has been detected.
14014003 14014003
Failing Item:
Explanation: The BPC has found duplicate Mailbox IP
v BPD2B-PORT-10-B addresses on Network A. Contact next level of support
for assistance.
140133AC 140133AC Failing Item:
Explanation: A communication fault between the BPD v NOT_A_BPA_FRU
2B and the load on port J10 (C) has been detected.
Failing Item: 14014004 14014004
v BPD2B-PORT-10-C Explanation: The BPC has found duplicate Mailbox IP
addresses on Network B. Contact next level of support
1401341A 1401341A for assistance.

Explanation: A communication fault between the BPD Failing Item:

3B and the load on port J01 (A) has been detected. v NOT_A_BPA_FRU
Failing Item:

104 System reference codes (1xxx - Axxx)

 14014005 • 1401525A

14014005 14014005 140151AC 140151AC

Explanation: A DHCP address was not assigned on Explanation: An over current has been detected on
Network A. Contact next level of support for 350V between BPC A and the load on its port J10 C.
assistance.
Failing Item:
Failing Item: v BPCA-PORT-10-C
v NOT_A_BPA_FRU
140151BB 140151BB
14014006 14014006
Explanation: An over current has been detected on
Explanation: The Flash that is loaded on BPC A and B 350V between BPC A and the load on its port J11 (B).
do not match. Contact next level of support for
Failing Item:
assistance.
v BPCA-PORT-11-B
Failing Item:
v NOT_A_BPA_FRU
140151BC 140151BC
Explanation: An over current has been detected on
14014007 14014007
350V between BPC A and the load on its port J11 (C).
Explanation: A Power redundancy command was run
Failing Item:
and produced this log. This is not an error and contains
informationthat development would use to investigate v BPCA-PORT-11-C
system FRU redundancy problems.
Failing Item: 1401521A 1401521A
v NOT_A_BPA_FRU Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J01 (A).
1401518A 1401518A Failing Item:
Explanation: An over current has been detected on v BPD1A-PORT-01-A
350V between BPC A and the load on its port J08 (A).
Failing Item: 1401522A 1401522A
v BPCA-PORT-08-A Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J02 (A).
1401519A 1401519A Failing Item:
Explanation: An over current has been detected on v BPD1A-PORT-02-A
350V between BPC A and the load on its port J09 (A).
Failing Item: 1401523A 1401523A
v BPCA-PORT-09-A Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J03 (A).
140151AA 140151AA Failing Item:
Explanation: An over current has been detected on v BPD1A-PORT-03-A
350V between BPC A and the load on its port J10 (A).
Failing Item: 1401524A 1401524A
v BPCA-PORT-10-A Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J04 (A).
140151AB 140151AB Failing Item:
Explanation: An over current has been detected on v BPD1A-PORT-04-A
350V between BPC A and the load on its port J10 (B).
Failing Item: 1401525A 1401525A
v BPCA-PORT-10-B Explanation: An over current has been detected on
350V between BPD 1A and the load on its port J05 (A).
Failing Item:

Chapter 5. (1401) Reference codes 105

1401526A • 1401532A

v BPD1A-PORT-05-A
1401529A 1401529A
Explanation: An over current has been detected on
1401526A 1401526A
350V between BPD 1A and the load on its port J09 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J06 (A).
v BPD1A-PORT-09-A
Failing Item:
v BPD1A-PORT-06-A
1401529B 1401529B
Explanation: An over current has been detected on
1401527A 1401527A
350V between BPD 1A and the load on its port J09 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J07 (A).
v BPD1A-PORT-09-B
Failing Item:
v BPD1A-PORT-07-A
1401529C 1401529C
Explanation: An over current has been detected on
1401527B 1401527B
350V between BPD 1A and the load on its port J09 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J07 (B).
v BPD1A-PORT-09-C
Failing Item:
v BPD1A-PORT-07-B
140152AA 140152AA
Explanation: An over current has been detected on
1401527C 1401527C
350V between BPD 1A and the load on its port J10 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J07 (C).
v BPD1A-PORT-10-A
Failing Item:
v BPD1A-PORT-07-C
140152AB 140152AB
Explanation: An over current has been detected on
1401528A 1401528A
350V between BPD 1A and the load on its port J10 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J08 (A).
v BPD1A-PORT-10-B
Failing Item:
v BPD1A-PORT-08-A
140152AC 140152AC
Explanation: An over current has been detected on
1401528B 1401528B
350V between BPD 1A and the load on its port J10 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J08 (B).
v BPD1A-PORT-10-C
Failing Item:
v BPD1A-PORT-08-B
1401531A 1401531A
Explanation: An over current has been detected on
1401528C 1401528C
350V between BPD 2A and the load on its port J01 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1A and the load on its port J08 (C).
v BPD2A-PORT-01-A
Failing Item:
v BPD1A-PORT-08-C
1401532A 1401532A
Explanation: An over current has been detected on
350V between BPD 2A and the load on its port J02 (A).
Failing Item:

106 System reference codes (1xxx - Axxx)

 1401533A • 140153AB

v BPD2A-PORT-02-A
1401538A 1401538A
Explanation: An over current has been detected on
1401533A 1401533A
350V between BPD 2A and the load on its port J08 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J03 (A).
v BPD2A-PORT-08-A
Failing Item:
v BPD2A-PORT-03-A
1401538B 1401538B
Explanation: An over current has been detected on
1401534A 1401534A
350V between BPD 2A and the load on its port J08 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J04 (A).
v BPD2A-PORT-08-B
Failing Item:
v BPD2A-PORT-04-A
1401538C 1401538C
Explanation: An over current has been detected on
1401535A 1401535A
350V between BPD 2A and the load on its port J08 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J05 (A).
v BPD2A-PORT-08-C
Failing Item:
v BPD2A-PORT-05-A
1401539A 1401539A
Explanation: An over current has been detected on
1401536A 1401536A
350V between BPD 2A and the load on its port J09 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J06 (A).
v BPD2A-PORT-09-A
Failing Item:
v BPD2A-PORT-06-A
1401539B 1401539B
Explanation: An over current has been detected on
1401537A 1401537A
350V between BPD 2A and the load on its port J09 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J07 (A).
v BPD2A-PORT-09-B
Failing Item:
v BPD2A-PORT-07-A
1401539C 1401539C
Explanation: An over current has been detected on
1401537B 1401537B
350V between BPD 2A and the load on its port J09 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J07 (B).
v BPD2A-PORT-09-C
Failing Item:
v BPD2A-PORT-07-B
140153AA 140153AA
Explanation: An over current has been detected on
1401537C 1401537C
350V between BPD 2A and the load on its port J10 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J07 (C).
v BPD2A-PORT-10-A
Failing Item:
v BPD2A-PORT-07-C
140153AB 140153AB
Explanation: An over current has been detected on
350V between BPD 2A and the load on its port J10 (B).
Failing Item:

Chapter 5. (1401) Reference codes 107

140153AC • 1401623A

v BPD2A-PORT-10-B
140161AA 140161AA
Explanation: An over current has been detected on
140153AC 140153AC
350V between BPC B and the load on its port J10 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J10 (C).
v BPCB-PORT-10-A
Failing Item:
v BPD2A-PORT-10-C
140161AB 140161AB
Explanation: An over current has been detected on
1401541A 1401541A
350V between BPC B and the load on its port J10 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J01 (A).
v BPCB-PORT-10-B
Failing Item:
v BPD3A-PORT-01-A
140161AC 140161AC
Explanation: An over current has been detected on
1401542A 1401542A
350V between BPC B and the load on its port J10 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J02 (A).
v BPCB-PORT-10-C
Failing Item:
v BPD3A-PORT-02-A
140161BB 140161BB
Explanation: An over current has been detected on
1401543A 1401543A
350V between BPC B and the load on its port J11 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 3A and the load on its port J03 (A).
v BPCB-PORT-11-B
Failing Item:
v BPD3A-PORT-03-A
140161BC 140161BC
Explanation: An over current has been detected on
1401544A 1401544A
350V between BPC B and the load on its port J11 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2A and the load on its port J04 (A).
v BPCB-PORT-11-C
Failing Item:
v BPD3A-PORT-04-A
1401621A 1401621A
Explanation: An over current has been detected on
1401618A 1401618A
350V between BPD 1B and the load on its port J01 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPC B and the load on its port J08 (A).
v BPD1B-PORT-01-A
Failing Item:
v BPCB-PORT-08-A
1401622A 1401622A
Explanation: An over current has been detected on
1401619A 1401619A
350V between BPD 1B and the load on its port J02 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPC B and the load on its port J09 (A).
v BPD1B-PORT-02-A
Failing Item:
v BPCB-PORT-09-A
1401623A 1401623A
Explanation: An over current has been detected on
350V between BPD 1B and the load on its port J03 (A).
Failing Item:

108 System reference codes (1xxx - Axxx)

 1401624A • 140162AC

v BPD1B-PORT-03-A
1401628B 1401628B
Explanation: An over current has been detected on
1401624A 1401624A
350V between BPD 1B and the load on its port J08 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J04 (A).
v BPD1B-PORT-08-B
Failing Item:
v BPD1B-PORT-04-A
1401628C 1401628C
Explanation: An over current has been detected on
1401625A 1401625A
350V between BPD 1B and the load on its port J08 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J05 (A).
v BPD1B-PORT-08-C
Failing Item:
v BPD1B-PORT-05-A
1401629A 1401629A
Explanation: An over current has been detected on
1401626A 1401626A
350V between BPD 1B and the load on its port J09 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J06 (A).
v BPD1B-PORT-09-A
Failing Item:
v BPD1B-PORT-06-A
1401629B 1401629B
Explanation: An over current has been detected on
1401627A 1401627A
350V between BPD 1B and the load on its port J09 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J07 (A).
v BPD1B-PORT-09-B
Failing Item:
v BPD1B-PORT-07-A
1401629C 1401629C
Explanation: An over current has been detected on
1401627B 1401627B
350V between BPD 1B and the load on its port J09 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J07 (B).
v BPD1B-PORT-09-C
Failing Item:
v BPD1B-PORT-07-B
140162AA 140162AA
Explanation: An over current has been detected on
1401627C 1401627C
350V between BPD 1B and the load on its port J10 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J07 (C).
v BPD1B-PORT-10-A
Failing Item:
v BPD1B-PORT-07-C
140162AB 140162AB
Explanation: An over current has been detected on
1401628A 1401628A
350V between BPD 1B and the load on its port J10 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 1B and the load on its port J08 (A).
v BPD1B-PORT-10-B
Failing Item:
v BPD1B-PORT-08-A
140162AC 140162AC
Explanation: An over current has been detected on
350V between BPD 1B and the load on its port J10 (C).
Failing Item:

Chapter 5. (1401) Reference codes 109

1401631A • 1401639C

v BPD1B-PORT-10-C
1401637B 1401637B
Explanation: An over current has been detected on
1401631A 1401631A
350V between BPD 2B and the load on its port J07 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J01 (A).
v BPD2B-PORT-07-B
Failing Item:
v BPD2B-PORT-01-A
1401637C 1401637C
Explanation: An over current has been detected on
1401632A 1401632A
350V between BPD 2B and the load on its port J07 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J02 (A).
v BPD2B-PORT-07-C
Failing Item:
v BPD2B-PORT-02-A
1401638A 1401638A
Explanation: An over current has been detected on
1401633A 1401633A
350V between BPD 2B and the load on its port J08 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J03 (A).
v BPD2B-PORT-08-A
Failing Item:
v BPD2B-PORT-03-A
1401638B 1401638B
Explanation: An over current has been detected on
1401634A 1401634A
350V between BPD 2B and the load on its port J07 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J04 (A).
v BPD2B-PORT-08-B
Failing Item:
v BPD2B-PORT-04-A
1401638C 1401638C
Explanation: An over current has been detected on
1401635A 1401635A
350V between BPD 2B and the load on its port J07 (C).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J05 (A).
v BPD2B-PORT-08-C
Failing Item:
v BPD2B-PORT-05-A
1401639A 1401639A
Explanation: An over current has been detected on
1401636A 1401636A
350V between BPD 2B and the load on its port J09 (A).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J06 (A).
v BPD2B-PORT-09-A
Failing Item:
v BPD2B-PORT-06-A
1401639B 1401639B
Explanation: An over current has been detected on
1401637A 1401637A
350V between BPD 2B and the load on its port J09 (B).
Explanation: An over current has been detected on
Failing Item:
350V between BPD 2B and the load on its port J07 (A).
v BPD2B-PORT-09-B
Failing Item:
v BPD2B-PORT-07-A
1401639C 1401639C
Explanation: An over current has been detected on
350V between BPD 2B and the load on its port J07 (C).
Failing Item:

110 System reference codes (1xxx - Axxx)

 140163AA • 14017096

v BPD2B-PORT-09-C
14017091 14017091
Explanation: The BPC in BPA-A is defective.
140163AA 140163AA
Failing Item:
Explanation: An over current has been detected on
350V between BPD 2B and the load on its port J10 (A). v BPC-A

Failing Item:
14017092 14017092
v BPD2B-PORT-10-A
Explanation: BPD-1 is defective in BPA-A.
140163AB 140163AB Failing Item:
Explanation: An over current has been detected on v BPD-1A
350V between BPD 2B and the load on its port J07 (B). v BPC-A
Failing Item:
v BPD2B-PORT-10-B 14017093 14017093
Explanation: BPD-2 is defective in BPA-A.
140163AC 140163AC Failing Item:
Explanation: An over current has been detected on v BPD-2A
350V between BPD 2B and the load on its port J10 (C). v BPC-A
Failing Item:
v BPD2B-PORT-10-C 14017094 14017094
Explanation: BPD-3 is defective in BPA-A.
1401641A 1401641A
Failing Item:
Explanation: An over current has been detected on v BPD-3A
350V between BPD 3B and the load on its port J01 (A).
v BPC-A
Failing Item:
v BPD3B-PORT-01-A 14017095 14017095
Explanation: BPA-A BPR-1 is defective.
1401642A 1401642A
Failing Item:
Explanation: An over current has been detected on
v BPR-1A
350V between BPD 3B and the load on its port J02 (A).
v BPC-A
Failing Item:
v BPD-1A
v BPD3B-PORT-02-A
v BPD-2A
v IBF-1A
1401643A 1401643A
v BPE-BOARD-A
Explanation: An over current has been detected on
350V between BPD 3B and the load on its port J03 (A).
14017096 14017096
Failing Item:
Explanation: BPA-A BPR-2 is defective.
v BPD3B-PORT-03-A
Failing Item:
v BPR-2A
1401644A 1401644A
v BPC-A
Explanation: An over current has been detected on
v BPD-1A
350V between BPD 3B and the load on its port J04 (A).
v BPD-2A
Failing Item:
v IBF-2A
v BPD3B-PORT-04-A
v BPE-BOARD-A

Chapter 5. (1401) Reference codes 111

14017097 • 140170A5

14017097 14017097 140170A1 140170A1

Explanation: BPA-A BPR-3 is defective. Explanation: BPC-A side detects that IBF-1A is
defective. (IBF is connected to BPA-A BPR-1A)
Failing Item:
v BPR-3A Failing Item:
v BPC-A v IBF-1A
v BPD-1A v BPR-1A
v BPD-2A v CBL-IBF1A
v IBF-3A v BPC-A
v BPE-BOARD-A v BPE-BOARD-A

14017098 14017098 140170A2 140170A2

Explanation: BPA-A BPR-4 is defective. Explanation: BPC-A side detects that IBF-2A is
defective. (IBF is connected to BPA-A BPR-2A)
Failing Item:
Failing Item:
v BPR-4A
v IBF-2A
v BPC-A
v BPR-2A
v BPD-1A
v CBL-IBF2A
v BPD-2A
v BPC-A
v BPE-BOARD-A
v BPE-BOARD-A

14017099 14017099
140170A3 140170A3
Explanation: BPA-A BPR-5 is defective.
Explanation: BPC-A side detects that IBF-3A is
Failing Item: defective. (IBF is connected to BPA-A BPR-3A)
v BPR-5A
Failing Item:
v BPC-A
v IBF-3A
v BPD-1A
v BPR-3A
v BPD-2A
v CBL-IBF3A
v BPE-BOARD-A
v BPC-A
v BPE-BOARD-A
1401709A 1401709A
Explanation: BPA-A BPR-6 is defective. 140170A4 140170A4
Failing Item: Explanation: BPC-A side detects that IBF-4A is
v BPR-6A defective. (IBF is connected to BPA-A BPR-4A)
v BPC-A Failing Item:
v BPD-1A v IBF-4A
v BPD-2A v BPR-4A
v BPE-BOARD-A v CBL-IBF4A
v BPC-A
1401709B 1401709B v BPE-BOARD-A
Explanation: BPA-A BPH is defective.
Failing Item: 140170A5 140170A5

v BPH-A Explanation: BPC-A side detects that IBF-5A is

v BPC-A defective. (IBF is connected to BPA-A BPR-5A)
Failing Item:
v IBF-5A
v BPR-5A
v CBL-IBF5A

112 System reference codes (1xxx - Axxx)

 140170A6 • 1401719A

v BPC-A
14017196 14017196
v BPE-BOARD-A
Explanation: BPA-B BPR-2 is defective.

140170A6 140170A6 Failing Item:

v BPR-2B
Explanation: BPC-A side detects that IBF-6A is
defective. (IBF is connected to BPA-A BPR-6A) v BPC-B
v BPD-1B
Failing Item:
v BPD-2B
v IBF-6A
v IBF-2B
v BPR-6A
v BPE-BOARD-B
v CBL-IBF6A
v BPC-A
14017197 14017197
v BPE-BOARD-A
Explanation: BPA-B BPR-3 is defective.
14017191 14017191 Failing Item:
Explanation: The BPC in BPA-B is defective. v BPR-3B
v BPC-B
Failing Item:
v BPD-1B
v BPC-B
v BPD-2B
v IBF-3B
14017192 14017192
v BPE-BOARD-B
Explanation: BPD-1 is defective in BPA-B.
Failing Item: 14017198 14017198
v BPD-1B
Explanation: BPA-B BPR-4 is defective.
v BPC-B
Failing Item:
v BPR-4B
14017193 14017193
v BPC-B
Explanation: BPD-2 is defective in BPA-B.
v BPD-1B
Failing Item: v BPD-2B
v BPD-2B v BPE-BOARD-B
v BPC-B
14017199 14017199
14017194 14017194
Explanation: BPA-B BPR-5 is defective.
Explanation: BPD-3 is defective in BPA-B.
Failing Item:
Failing Item: v BPR-5B
v BPD-3B v BPC-B
v BPC-B v BPD-1B
v BPD-2B
14017195 14017195 v BPE-BOARD-B
Explanation: BPA-B BPR-1 is defective.
Failing Item: 1401719A 1401719A

v BPR-1B Explanation: BPA-B BPR-6 is defective.

v BPC-B Failing Item:
v BPD-1B v BPR-6B
v BPD-2B v BPC-B
v IBF-1B v BPD-1B
v BPE-BOARD-B v BPD-2B
v BPE-BOARD-B

Chapter 5. (1401) Reference codes 113

1401719B • 14018130

1401719B 1401719B 140171A5 140171A5

Explanation: BPA-B BPH is defective. Explanation: BPC-B side detects that IBF-5B is
defective. (IBF is connected to BPA-B BPR-5B)
Failing Item:
v BPH-B Failing Item:
v BPC-B v IBF-5B
v BPR-5B
140171A1 140171A1 v CBL-IBF5B
v BPC-B
Explanation: BPC-B side detects that IBF-1B is
defective. (IBF is connected to BPA-B BPR-1B) v BPE-BOARD-B

Failing Item:
140171A6 140171A6
v IBF-1B
v BPR-1B Explanation: BPC-B side detects that IBF-6B is
defective. (IBF is connected to BPA-B BPR-6B)
v CBL-IBF1B
v BPC-B Failing Item:
v BPE-BOARD-B v IBF-6B
v BPR-6B
140171A2 140171A2 v CBL-IBF6B
v BPC-B
Explanation: BPC-B side detects that IBF-2B is
defective. (IBF is connected to BPA-B BPR-2B) v BPE-BOARD-B

Failing Item:
14018072 14018072
v IBF-2B
v BPR-2B Explanation: BPA-A has reported a temperature
warning in cage - Make sure that there are no
v CBL-IBF2B
blocked/dirty air inlet or filters. Verify that all unused
v BPC-B logic positions are filled with filler books and that the
v BPE-BOARD-B BPF on the A-side has a cover over it / BPF on B-side
does not.

140171A3 140171A3
14018073 14018073
Explanation: BPC-B side detects that IBF-3B is
defective. (IBF is connected to BPA-B BPR-3B) Explanation: BPA-B has reported a temperature
warning in cage - Make sure that there are no
Failing Item: blocked/dirty air inlet or filters. Verify that all unused
v IBF-3B logic positions are filled with filler books and that the
v BPR-3B BPF on the A-side has a cover over it / BPF on B-side
does not.
v CBL-IBF3B
v BPC-B
140180C3 140180C3
v BPE-BOARD-B
Explanation: A-side BPC detects that the room UEPO
is in bypass. Verify the room UEPO loop is enabled.
140171A4 140171A4
Failing Item:
Explanation: BPC-B side detects that IBF-4B is
defective. (IBF is connected to BPA-B BPR-4B) v EPO-SWITCH
v BPC-A
Failing Item:
v CBL-BPCA-EPO
v IBF-4B
v BPR-4B
14018130 14018130
v CBL-IBF4B
v BPC-B Explanation: CAGE P/T Fru recovery. Cage in power
recovery mode for information only.
v BPE-BOARD-B

114 System reference codes (1xxx - Axxx)

 14018131 • 14019999

v MDA-FD-B
14018131 14018131
Explanation: The UEPO switch has been used-This is
14019999 14019999
an informational SRC.
Explanation: A bulk power logg has been created by
Failing Item:
an external command to BPA. Most likely this came
v NOT_A_BPA_FRU from a support personal will investigating a problem. It
is not a problem by itself and is for information
14018132 14018132 collecting only.

Explanation: A send secure vpd command was Failing Item:

received - Informational SRC. v NOT_A_BPA_FRU
Failing Item:
v NOT_A_BPA_FRU

14018133 14018133
Explanation: A TMS (60) was received - Informational
SRC.
Failing Item:
v NOT_A_BPA_FRU

14018134 14018134
Explanation: This contains an ACDL log -
Informational SRC.
Failing Item:
v NOT_A_BPA_FRU

14018135 14018135
Explanation: There has been an internal bulk power
software error. This is an informational reference code.
Failing Item:
v NOT_A_BPA_FRU

14018136 14018136
Explanation: A PU book has entered throttling mode.
This is an informational reference code.

140181C3 140181C3
Explanation: B-side BPC detects that the room UEPO
is in bypass. Verify the room UEPO loop is enabled.
Failing Item:
v EPO-SWITCH
v BPC-B
v CBL-BPCB-EPO

14018888 14018888
Explanation: Informational message: a DCA in a T24
drawer has recovered. No service action is required.
Failing Item:

Chapter 5. (1401) Reference codes 115

116 System reference codes (1xxx - Axxx)
Chapter 6. (169C) Reference codes
v SASEXP
169C102E 169C102E
Explanation: Out of alternate sectors for disk storage
169C3109 169C3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
169C3002 169C3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
169C310C 169C310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
169C3010 169C3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 169C310D 169C310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

169C3020 169C3020 169C3110 169C3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
169C3029 169C3029
Explanation: A device replacement has occurred 169C3130 169C3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
169C3100 169C3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
169C34FF 169C34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 117

169C4041 • 169CFFF9

Response: No action required. This reference code is

169C70DD 169C70DD
logged for information only.
Explanation: System log entry only, no service action
required
169C4041 169C4041
Explanation: Incomplete multipath connection
169CFFF3 169CFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

169CFFF4 169CFFF4
169C4060 169C4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
169CFFF5 169CFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
169C4061 169C4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

169C4100 169C4100
169CFFF6 169CFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
169CFFF7 169CFFF7
169C7000 169C7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

169C7001 169C7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 169CFFF9 169CFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

118 System reference codes (1xxx - Axxx)

 169CFFFA • 169CFFFE

event does not appear in a serviceable event view, no

169CFFFE 169CFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
169CFFFA 169CFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

169CFFFB 169CFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

169CFFFC 169CFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

169CFFFD 169CFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 6. (169C) Reference codes 119

120 System reference codes (1xxx - Axxx)
Chapter 7. (1750) Reference codes
Explanation: IOP timed out a disk command
17503002 17503002
Failing Item:
Explanation: Addressed device is not responding
v FCDEV
Failing Item:
v FCINTF
v FCPORT
v FCIOA
v FCDEV
v OPT_CLN
v FCIOA
v FCINTF
17503160 17503160
v OPT_CLN
Explanation: The volume in use is no longer
accessible
17503010 17503010
Response: The storage subsystem configuration was
Explanation: Disk device returned wrong response to changed, causing the volume in use to no longer be
IOP accessible.
Failing Item: Failing Item:
v FCDEV v FCDEV
v FCIOA
v OPT_CLN 17503161 17503161
Explanation: The volume in use is no longer
17503020 17503020 accessible.
Explanation: Storage subsystem configuration error Response: Storage subsystem copy services functions
Response: If an MES is being installed, verify the have caused the volume in use to no longer be
configuration. accessible.

Failing Item: Failing Item:

v FCDEV v FCDEV
v FCIOA
v OPT_CLN 175034FF 175034FF
Explanation: Format in progress
17503029 17503029 Response: The device indicated that a format is in
Explanation: This SRC is surfaced when the IOP progress. When the format is complete, the device
detects that a device has changed Serial numbers. A should be useable. No action is required. This reference
device replacement has occurred. code is logged for information only.

Response: No action required. This reference code is

logged for information only. 1750FFF3 1750FFF3
Explanation: Disk media format bad
17503100 17503100 Failing Item:
Explanation: Fibre Channel interface error occurred v FCDEV
Failing Item:
v FCINTF 1750FFF4 1750FFF4
v FCDEV Explanation: Disk device problem
v FCIOA Failing Item:
v OPT_CLN v FCDEV

17503109 17503109 1750FFF5 1750FFF5

© Copyright IBM Corp. 2007, 2009 121

1750FFF6 • 1750FFFE

Explanation: Disk sector read error

Failing Item:
v FCDEV

1750FFF6 1750FFF6
Explanation: Disk device detected recoverable error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV

1750FFFA 1750FFFA
Explanation: Disk device wrong response was
recovered by the IOP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV
v FCIOA
v OPT_CLN

1750FFFE 1750FFFE
Explanation: Temporary Fibre Channel interface error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCINTF
v FCDEV
v FCIOA
v OPT_CLN

122 System reference codes (1xxx - Axxx)

Chapter 8. (198B) Reference codes
v SASEXP
198B102E 198B102E
Explanation: Out of alternate sectors for disk storage
198B3109 198B3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
198B3002 198B3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
198B310C 198B310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
198B3010 198B3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 198B310D 198B310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

198B3020 198B3020 198B3110 198B3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
198B3029 198B3029
Explanation: A device replacement has occurred 198B3130 198B3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
198B3100 198B3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
198B34FF 198B34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 123

198B4041 • 198BFFF9

Response: No action required. This reference code is

198B70DD 198B70DD
logged for information only.
Explanation: System log entry only, no service action
required
198B4041 198B4041
Explanation: Incomplete multipath connection
198BFFF3 198BFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

198BFFF4 198BFFF4
198B4060 198B4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
198BFFF5 198BFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
198B4061 198B4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

198B4100 198B4100
198BFFF6 198BFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
198BFFF7 198BFFF7
198B7000 198B7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

198B7001 198B7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 198BFFF9 198BFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

124 System reference codes (1xxx - Axxx)

 198BFFFA • 198BFFFE

event does not appear in a serviceable event view, no

198BFFFE 198BFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
198BFFFA 198BFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

198BFFFB 198BFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

198BFFFC 198BFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

198BFFFD 198BFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 8. (198B) Reference codes 125

126 System reference codes (1xxx - Axxx)
Chapter 9. (198C) Reference codes
v SASEXP
198C102E 198C102E
Explanation: Out of alternate sectors for disk storage
198C3109 198C3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
198C3002 198C3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
198C310C 198C310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
198C3010 198C3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 198C310D 198C310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

198C3020 198C3020 198C3110 198C3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
198C3029 198C3029
Explanation: A device replacement has occurred 198C3130 198C3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
198C3100 198C3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
198C34FF 198C34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 127

198C4041 • 198CFFF9

Response: No action required. This reference code is

198C70DD 198C70DD
logged for information only.
Explanation: System log entry only, no service action
required
198C4041 198C4041
Explanation: Incomplete multipath connection
198CFFF3 198CFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

198CFFF4 198CFFF4
198C4060 198C4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
198CFFF5 198CFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
198C4061 198C4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

198C4100 198C4100
198CFFF6 198CFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
198CFFF7 198CFFF7
198C7000 198C7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

198C7001 198C7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 198CFFF9 198CFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

128 System reference codes (1xxx - Axxx)

 198CFFFA • 198CFFFE

event does not appear in a serviceable event view, no

198CFFFE 198CFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
198CFFFA 198CFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

198CFFFB 198CFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

198CFFFC 198CFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

198CFFFD 198CFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 9. (198C) Reference codes 129

130 System reference codes (1xxx - Axxx)
Chapter 10. (198D) Reference codes
v SASEXP
198D102E 198D102E
Explanation: Out of alternate sectors for disk storage
198D3109 198D3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
198D3002 198D3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
198D310C 198D310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
198D3010 198D3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 198D310D 198D310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

198D3020 198D3020 198D3110 198D3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
198D3029 198D3029
Explanation: A device replacement has occurred 198D3130 198D3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
198D3100 198D3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
198D34FF 198D34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 131

198D4041 • 198DFFF9

Response: No action required. This reference code is

198D70DD 198D70DD
logged for information only.
Explanation: System log entry only, no service action
required
198D4041 198D4041
Explanation: Incomplete multipath connection
198DFFF3 198DFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

198DFFF4 198DFFF4
198D4060 198D4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
198DFFF5 198DFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
198D4061 198D4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

198D4100 198D4100
198DFFF6 198DFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
198DFFF7 198DFFF7
198D7000 198D7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

198D7001 198D7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 198DFFF9 198DFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

132 System reference codes (1xxx - Axxx)

 198DFFFA • 198DFFFE

event does not appear in a serviceable event view, no

198DFFFE 198DFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
198DFFFA 198DFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

198DFFFB 198DFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

198DFFFC 198DFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

198DFFFD 198DFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 10. (198D) Reference codes 133

134 System reference codes (1xxx - Axxx)
Chapter 11. (198E) Reference codes
v SASEXP
198E102E 198E102E
Explanation: Out of alternate sectors for disk storage
198E3109 198E3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
198E3002 198E3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
198E310C 198E310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
198E3010 198E3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 198E310D 198E310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

198E3020 198E3020 198E3110 198E3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
198E3029 198E3029
Explanation: A device replacement has occurred 198E3130 198E3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
198E3100 198E3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
198E34FF 198E34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 135

198E4041 • 198EFFF9

Response: No action required. This reference code is

198E70DD 198E70DD
logged for information only.
Explanation: System log entry only, no service action
required
198E4041 198E4041
Explanation: Incomplete multipath connection
198EFFF3 198EFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

198EFFF4 198EFFF4
198E4060 198E4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
198EFFF5 198EFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
198E4061 198E4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

198E4100 198E4100
198EFFF6 198EFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
198EFFF7 198EFFF7
198E7000 198E7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

198E7001 198E7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 198EFFF9 198EFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

136 System reference codes (1xxx - Axxx)

 198EFFFA • 198EFFFE

event does not appear in a serviceable event view, no

198EFFFE 198EFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
198EFFFA 198EFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

198EFFFB 198EFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

198EFFFC 198EFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

198EFFFD 198EFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 11. (198E) Reference codes 137

138 System reference codes (1xxx - Axxx)
Chapter 12. (19A1) Reference codes
v SASEXP
19A1102E 19A1102E
Explanation: Out of alternate sectors for disk storage
19A13109 19A13109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19A13002 19A13002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19A1310C 19A1310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19A13010 19A13010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19A1310D 19A1310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19A13020 19A13020 19A13110 19A13110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19A13029 19A13029
Explanation: A device replacement has occurred 19A13130 19A13130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19A13100 19A13100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19A134FF 19A134FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 139

19A14041 • 19A1FFF9

Response: No action required. This reference code is

19A170DD 19A170DD
logged for information only.
Explanation: System log entry only, no service action
required
19A14041 19A14041
Explanation: Incomplete multipath connection
19A1FFF3 19A1FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19A1FFF4 19A1FFF4
19A14060 19A14060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19A1FFF5 19A1FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19A14061 19A14061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19A14100 19A14100
19A1FFF6 19A1FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19A1FFF7 19A1FFF7
19A17000 19A17000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19A17001 19A17001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19A1FFF9 19A1FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

140 System reference codes (1xxx - Axxx)

 19A1FFFA • 19A1FFFE

event does not appear in a serviceable event view, no

19A1FFFE 19A1FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19A1FFFA 19A1FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19A1FFFB 19A1FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19A1FFFC 19A1FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19A1FFFD 19A1FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 12. (19A1) Reference codes 141

142 System reference codes (1xxx - Axxx)
Chapter 13. (19A3) Reference codes
v SASEXP
19A3102E 19A3102E
Explanation: Out of alternate sectors for disk storage
19A33109 19A33109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19A33002 19A33002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19A3310C 19A3310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19A33010 19A33010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19A3310D 19A3310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19A33020 19A33020 19A33110 19A33110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19A33029 19A33029
Explanation: A device replacement has occurred 19A33130 19A33130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19A33100 19A33100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19A334FF 19A334FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 143

19A34041 • 19A3FFF9

Response: No action required. This reference code is

19A370DD 19A370DD
logged for information only.
Explanation: System log entry only, no service action
required
19A34041 19A34041
Explanation: Incomplete multipath connection
19A3FFF3 19A3FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19A3FFF4 19A3FFF4
19A34060 19A34060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19A3FFF5 19A3FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19A34061 19A34061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19A34100 19A34100
19A3FFF6 19A3FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19A3FFF7 19A3FFF7
19A37000 19A37000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19A37001 19A37001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19A3FFF9 19A3FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

144 System reference codes (1xxx - Axxx)

 19A3FFFA • 19A3FFFE

event does not appear in a serviceable event view, no

19A3FFFE 19A3FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19A3FFFA 19A3FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19A3FFFB 19A3FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19A3FFFC 19A3FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19A3FFFD 19A3FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 13. (19A3) Reference codes 145

146 System reference codes (1xxx - Axxx)
Chapter 14. (19B0) Reference codes
v SASEXP
19B0102E 19B0102E
Explanation: Out of alternate sectors for disk storage
19B03109 19B03109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19B03002 19B03002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19B0310C 19B0310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19B03010 19B03010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19B0310D 19B0310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19B03020 19B03020 19B03110 19B03110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19B03029 19B03029
Explanation: A device replacement has occurred 19B03130 19B03130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19B03100 19B03100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19B034FF 19B034FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 147

19B04041 • 19B0FFF9

Response: No action required. This reference code is

19B070DD 19B070DD
logged for information only.
Explanation: System log entry only, no service action
required
19B04041 19B04041
Explanation: Incomplete multipath connection
19B0FFF3 19B0FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19B0FFF4 19B0FFF4
19B04060 19B04060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19B0FFF5 19B0FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19B04061 19B04061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19B04100 19B04100
19B0FFF6 19B0FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19B0FFF7 19B0FFF7
19B07000 19B07000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19B07001 19B07001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19B0FFF9 19B0FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

148 System reference codes (1xxx - Axxx)

 19B0FFFA • 19B0FFFE

event does not appear in a serviceable event view, no

19B0FFFE 19B0FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19B0FFFA 19B0FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19B0FFFB 19B0FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19B0FFFC 19B0FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19B0FFFD 19B0FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 14. (19B0) Reference codes 149

150 System reference codes (1xxx - Axxx)
Chapter 15. (19B1) Reference codes
v SASEXP
19B1102E 19B1102E
Explanation: Out of alternate sectors for disk storage
19B13109 19B13109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19B13002 19B13002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19B1310C 19B1310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19B13010 19B13010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19B1310D 19B1310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19B13020 19B13020 19B13110 19B13110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19B13029 19B13029
Explanation: A device replacement has occurred 19B13130 19B13130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19B13100 19B13100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19B134FF 19B134FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 151

19B14041 • 19B1FFF9

Response: No action required. This reference code is

19B170DD 19B170DD
logged for information only.
Explanation: System log entry only, no service action
required
19B14041 19B14041
Explanation: Incomplete multipath connection
19B1FFF3 19B1FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19B1FFF4 19B1FFF4
19B14060 19B14060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19B1FFF5 19B1FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19B14061 19B14061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19B14100 19B14100
19B1FFF6 19B1FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19B1FFF7 19B1FFF7
19B17000 19B17000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19B17001 19B17001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19B1FFF9 19B1FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

152 System reference codes (1xxx - Axxx)

 19B1FFFA • 19B1FFFE

event does not appear in a serviceable event view, no

19B1FFFE 19B1FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19B1FFFA 19B1FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19B1FFFB 19B1FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19B1FFFC 19B1FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19B1FFFD 19B1FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 15. (19B1) Reference codes 153

154 System reference codes (1xxx - Axxx)
Chapter 16. (19B3) Reference codes
v SASEXP
19B3102E 19B3102E
Explanation: Out of alternate sectors for disk storage
19B33109 19B33109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19B33002 19B33002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19B3310C 19B3310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19B33010 19B33010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19B3310D 19B3310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19B33020 19B33020 19B33110 19B33110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19B33029 19B33029
Explanation: A device replacement has occurred 19B33130 19B33130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19B33100 19B33100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19B334FF 19B334FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 155

19B34041 • 19B3FFF9

Response: No action required. This reference code is

19B370DD 19B370DD
logged for information only.
Explanation: System log entry only, no service action
required
19B34041 19B34041
Explanation: Incomplete multipath connection
19B3FFF3 19B3FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19B3FFF4 19B3FFF4
19B34060 19B34060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19B3FFF5 19B3FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19B34061 19B34061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19B34100 19B34100
19B3FFF6 19B3FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19B3FFF7 19B3FFF7
19B37000 19B37000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19B37001 19B37001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19B3FFF9 19B3FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

156 System reference codes (1xxx - Axxx)

 19B3FFFA • 19B3FFFE

event does not appear in a serviceable event view, no

19B3FFFE 19B3FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19B3FFFA 19B3FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19B3FFFB 19B3FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19B3FFFC 19B3FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19B3FFFD 19B3FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 16. (19B3) Reference codes 157

158 System reference codes (1xxx - Axxx)
Chapter 17. (19B5) Reference codes
v SASEXP
19B5102E 19B5102E
Explanation: Out of alternate sectors for disk storage
19B53109 19B53109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19B53002 19B53002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19B5310C 19B5310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19B53010 19B53010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19B5310D 19B5310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19B53020 19B53020 19B53110 19B53110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19B53029 19B53029
Explanation: A device replacement has occurred 19B53130 19B53130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19B53100 19B53100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19B534FF 19B534FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 159

19B54041 • 19B5FFF9

Response: No action required. This reference code is

19B570DD 19B570DD
logged for information only.
Explanation: System log entry only, no service action
required
19B54041 19B54041
Explanation: Incomplete multipath connection
19B5FFF3 19B5FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19B5FFF4 19B5FFF4
19B54060 19B54060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19B5FFF5 19B5FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19B54061 19B54061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19B54100 19B54100
19B5FFF6 19B5FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19B5FFF7 19B5FFF7
19B57000 19B57000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19B57001 19B57001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19B5FFF9 19B5FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

160 System reference codes (1xxx - Axxx)

 19B5FFFA • 19B5FFFE

event does not appear in a serviceable event view, no

19B5FFFE 19B5FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19B5FFFA 19B5FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19B5FFFB 19B5FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19B5FFFC 19B5FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19B5FFFD 19B5FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 17. (19B5) Reference codes 161

162 System reference codes (1xxx - Axxx)
Chapter 18. (19B7) Reference codes
v SASEXP
19B7102E 19B7102E
Explanation: Out of alternate sectors for disk storage
19B73109 19B73109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
19B73002 19B73002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
19B7310C 19B7310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
19B73010 19B73010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 19B7310D 19B7310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

19B73020 19B73020 19B73110 19B73110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
19B73029 19B73029
Explanation: A device replacement has occurred 19B73130 19B73130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
19B73100 19B73100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
19B734FF 19B734FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 163

19B74041 • 19B7FFF9

Response: No action required. This reference code is

19B770DD 19B770DD
logged for information only.
Explanation: System log entry only, no service action
required
19B74041 19B74041
Explanation: Incomplete multipath connection
19B7FFF3 19B7FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

19B7FFF4 19B7FFF4
19B74060 19B74060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
19B7FFF5 19B7FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
19B74061 19B74061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

19B74100 19B74100
19B7FFF6 19B7FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
19B7FFF7 19B7FFF7
19B77000 19B77000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

19B77001 19B77001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 19B7FFF9 19B7FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

164 System reference codes (1xxx - Axxx)

 19B7FFFA • 19B7FFFE

event does not appear in a serviceable event view, no

19B7FFFE 19B7FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
19B7FFFA 19B7FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

19B7FFFB 19B7FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

19B7FFFC 19B7FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

19B7FFFD 19B7FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 18. (19B7) Reference codes 165

166 System reference codes (1xxx - Axxx)
Chapter 19. (2058) Reference codes
2058B990 2058B990
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v FI00130
v IOP
v MA_BRDG

© Copyright IBM Corp. 2007, 2009 167

168 System reference codes (1xxx - Axxx)
Chapter 20. (2105) Reference codes
Explanation: IOP timed out a disk command
21053002 21053002
Failing Item:
Explanation: Addressed device is not responding
v FCDEV
Failing Item:
v FCINTF
v FCPORT
v FCIOA
v FCDEV
v OPT_CLN
v FCIOA
v FCINTF
21053160 21053160
v OPT_CLN
Explanation: The volume in use is no longer
accessible
21053010 21053010
Response: The storage subsystem configuration was
Explanation: Disk device returned wrong response to changed, causing the volume in use to no longer be
IOP accessible.
Failing Item: Failing Item:
v FCDEV v FCDEV
v FCIOA
v OPT_CLN 21053161 21053161
Explanation: The volume in use is no longer
21053020 21053020 accessible.
Explanation: Storage subsystem configuration error Response: Storage subsystem copy services functions
Response: If an MES is being installed, verify the have caused the volume in use to no longer be
configuration. accessible.

Failing Item: Failing Item:

v FCDEV v FCDEV
v FCIOA
v OPT_CLN 210534FF 210534FF
Explanation: Format in progress
21053029 21053029 Response: The device indicated that a format is in
Explanation: This SRC is surfaced when the IOP progress. When the format is complete, the device
detects that a device has changed Serial numbers. A should be useable. No action is required. This reference
device replacement has occurred. code is logged for information only.

Response: No action required. This reference code is

logged for information only. 2105FFF3 2105FFF3
Explanation: Disk media format bad
21053100 21053100 Failing Item:
Explanation: Fibre Channel interface error occurred v FCDEV
Failing Item:
v FCINTF 2105FFF4 2105FFF4
v FCDEV Explanation: Disk device problem
v FCIOA Failing Item:
v OPT_CLN v FCDEV

21053109 21053109 2105FFF5 2105FFF5

© Copyright IBM Corp. 2007, 2009 169

2105FFF6 • 2105FFFE

Explanation: Disk sector read error

Failing Item:
v FCDEV

2105FFF6 2105FFF6
Explanation: Disk device detected recoverable error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV

2105FFFA 2105FFFA
Explanation: Disk device wrong response was
recovered by the IOP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV
v FCIOA
v OPT_CLN

2105FFFE 2105FFFE
Explanation: Temporary Fibre Channel interface error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCINTF
v FCDEV
v FCIOA
v OPT_CLN

170 System reference codes (1xxx - Axxx)

Chapter 21. (2107) Reference codes
Explanation: IOP timed out a disk command
21073002 21073002
Failing Item:
Explanation: Addressed device is not responding
v FCDEV
Failing Item:
v FCINTF
v FCPORT
v FCIOA
v FCDEV
v OPT_CLN
v FCIOA
v FCINTF
21073160 21073160
v OPT_CLN
Explanation: The volume in use is no longer
accessible
21073010 21073010
Response: The storage subsystem configuration was
Explanation: Disk device returned wrong response to changed, causing the volume in use to no longer be
IOP accessible.
Failing Item: Failing Item:
v FCDEV v FCDEV
v FCIOA
v OPT_CLN 21073161 21073161
Explanation: The volume in use is no longer
21073020 21073020 accessible.
Explanation: Storage subsystem configuration error Response: Storage subsystem copy services functions
Response: If an MES is being installed, verify the have caused the volume in use to no longer be
configuration. accessible.

Failing Item: Failing Item:

v FCDEV v FCDEV
v FCIOA
v OPT_CLN 210734FF 210734FF
Explanation: Format in progress
21073029 21073029 Response: The device indicated that a format is in
Explanation: This SRC is surfaced when the IOP progress. When the format is complete, the device
detects that a device has changed Serial numbers. A should be useable. No action is required. This reference
device replacement has occurred. code is logged for information only.

Response: No action required. This reference code is

logged for information only. 2107FFF3 2107FFF3
Explanation: Disk media format bad
21073100 21073100 Failing Item:
Explanation: Fibre Channel interface error occurred v FCDEV
Failing Item:
v FCINTF 2107FFF4 2107FFF4
v FCDEV Explanation: Disk device problem
v FCIOA Failing Item:
v OPT_CLN v FCDEV

21073109 21073109 2107FFF5 2107FFF5

© Copyright IBM Corp. 2007, 2009 171

2107FFF6 • 2107FFFE

Explanation: Disk sector read error

Failing Item:
v FCDEV

2107FFF6 2107FFF6
Explanation: Disk device detected recoverable error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV

2107FFFA 2107FFFA
Explanation: Disk device wrong response was
recovered by the IOP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCDEV
v FCIOA
v OPT_CLN

2107FFFE 2107FFFE
Explanation: Temporary Fibre Channel interface error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v FCINTF
v FCDEV
v FCIOA
v OPT_CLN

172 System reference codes (1xxx - Axxx)

Chapter 22. (266D) Reference codes
266DA001 266DA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

266DB9B0 266DB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 173

174 System reference codes (1xxx - Axxx)
Chapter 23. (266E) Reference codes
266EA001 266EA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

266EB9B0 266EB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 175

176 System reference codes (1xxx - Axxx)
Chapter 24. (266F) Reference codes
266FA001 266FA001 266FB9B0 266FB9B0
Explanation: I/O adapter Licensed Internal Code error Explanation: I/O adapter hardware error detected
detected
Failing Item:
Failing Item: v IOA
v AJDG301 v AJDG301

266FB904 266FB904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

266FB934 266FB934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

266FB940 266FB940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

266FB941 266FB941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

266FB942 266FB942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 177

178 System reference codes (1xxx - Axxx)
Chapter 25. (2689) Reference codes
v AJDGP01
26890A17 26890A17
Explanation: A permanent I/O processor failure
26893006 26893006
occurred
Explanation: An I/O adapter failure occurred.
Failing Item:
v IOA Failing Item:
v AJDG301 v IOA
v AJDGP01 v ANYBUS

26890A22 26890A22 26893080 26893080

Explanation: Adapter card storage error Explanation: I/O adapter Licensed Internal Code
failed.
Failing Item:
Failing Item:
v AJDGP01
v AJDGP01
v AJDG301
v IOA
26893081 26893081

26891307 26891307 Explanation: I/O adapter error; logged only.

Explanation: I/O adapter resource not available.

26893084 26893084
Failing Item:
Explanation: An I/O adapter failure occurred.
v AJDGP01
v AJDG301 Failing Item:
v AJDGP01
26891310 26891310 v IOA

Explanation: I/O adapter resource not available.

26893087 26893087
Response: The INA processor error log is being filled
faster than the errors are being reported to the system. Explanation: I/O adapter resource not available.
Check other errors reported to the system and correct Failing Item:
them.
v AJDGP01
Failing Item: v AJDG301
v IOA v NTUSER
v AJDGP01
26896070 26896070
26893000 26893000
Explanation: An I/O adapter failure occurred.
Explanation: An I/O adapter failure occurred.
Failing Item:
Failing Item: v IOA
v IOA
v AJDGP01 26896071 26896071
Explanation: I/O adapter Licensed Internal Code
26893001 26893001 failed.
Explanation: I/O adapter Licensed Internal Code Failing Item:
failed.
v AJDGP01
Failing Item:
v IOA 26896072 26896072

© Copyright IBM Corp. 2007, 2009 179

26896075 • 26896228

Explanation: I/O adapter Licensed Internal Code

26896210 26896210
failed.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v AJDGP01
Failing Item:
v IOA
v NETSERV
v AJDGP01
26896075 26896075
Explanation: I/O adapter resource not available.
26896222 26896222
Failing Item:
Explanation: A permanent I/O processor failure
v AJDGP01 occurred
Failing Item:
26896083 26896083
v AJDGP01
Explanation: I/O adapter Licensed Internal Code v IOA
failed.
Failing Item: 26896223 26896223
v AJDGP01
Explanation: A permanent I/O processor failure
v IOA occurred
Failing Item:
26896085 26896085
v IOA
Explanation: I/O adapter Licensed Internal Code v AJDGP01
failed.
Failing Item: 26896225 26896225
v AJDGP01
Explanation: A permanent I/O processor failure
v IOA occurred
Failing Item:
26896201 26896201
v AJDGP01
Explanation: A permanent I/O processor failure v AJDG301
occurred
v IOA
Failing Item:
v IOA 26896226 26896226
v AJDGP01
Explanation: I/O processor card detected device error
Failing Item:
26896202 26896202
v AJDG301
Explanation: I/O processor Licensed Internal Code
v AS4NTDD
error
Failing Item:
26896227 26896227
v AJDGP01
Explanation: A HostLAN error was detected
v IOA
Failing Item:
26896203 26896203 v NTUSER
v AJDGP01
Explanation: A permanent I/O processor failure
occurred v IOA

Failing Item:
26896228 26896228
v NETSERV
v IOA Explanation: Windows initiated a warm boot
v AJDGP01 Failing Item:
v AJDGP01

180 System reference codes (1xxx - Axxx)

 26896501 • 2689653B

v IOA
26896534 26896534
Explanation: A Virtual SCSI error was detected.
26896501 26896501
Failing Item:
Explanation: A Windows fatal error occurred
v AS4NTDD
Failing Item:
v AJDGP01
v IOA
v NTOPSYS
v AJDGP01

26896535 26896535
26896502 26896502
Explanation: A Virtual SCSI error was detected.
Explanation: A Windows fatal error occurred
Failing Item:
Failing Item:
v NTUSER
v AJDGP01
v NTDEVDR
v IOA
v AJDGP01

26896530 26896530
26896538 26896538
Explanation: A Virtual SCSI error was detected.
Explanation: A Virtual SCSI error was detected.
Failing Item:
Failing Item:
v NTVSCSI
v NTVSCSI
v NTOPSYS
v NTOPSYS

26896531 26896531
26896539 26896539
Explanation: A Virtual SCSI error was detected.
Explanation: A Virtual SCSI error was detected.
Failing Item:
Failing Item:
v NTVSCSI
v NTVSCSI
v AS4NTDD
v AS4NTDD
v NTOPSYS
v NTOPSYS
v AJDGP01
v AJDGP01

26896532 26896532
2689653A 2689653A
Explanation: A Virtual SCSI error was detected.
Explanation: A Virtual SCSI error was detected.
Failing Item:
Failing Item:
v NTOPSYS
v NTOPSYS
v AJDGP01
v AJDGP01
v AS4NTDD
v AS4NTDD

26896533 26896533
2689653B 2689653B
Explanation: A Virtual SCSI error was detected.
Explanation: A Virtual SCSI error was detected.
Failing Item:
Failing Item:
v NTUSER
v NTUSER
v NTOPSYS
v NTOPSYS
v AS4NTDD
v AS4NTDD

Chapter 25. (2689) Reference codes 181

2689653C • 26898301

v NTVSCSI
2689653C 2689653C
Explanation: A Virtual SCSI error was detected.
26896544 26896544
Failing Item:
Explanation: A Virtual SCSI error was detected.
v AS4NTDD
Failing Item:
v AJDGP01
v NTVSCSI
v NTOPSYS
v NTOPSYS

2689653D 2689653D
26896580 26896580
Explanation: A Virtual SCSI error was detected.
Explanation: A Windows fatal error occurred
Failing Item:
Failing Item:
v NTUSER
v DISKIMG
v NTDEVDR
v IOA
v AJDGP01
v AJDGP01

2689653F 2689653F
26896590 26896590
Explanation: A Virtual SCSI error was detected.
Explanation: A Netfinity Server error was detected
Failing Item:
v NTDEVDR
268965B0 268965B0
v NTOPSYS
Explanation: A HostLAN error was detected
v AJDG301
Failing Item:
26896540 26896540 v NTLANDD
v NTOPSYS
Explanation: A Virtual SCSI error was detected.
Failing Item:
268965B1 268965B1
v NTVSCSI
Explanation: A HostLAN error was detected
v AJDGP01
v AJDG301 Failing Item:
v NTLANDD
26896541 26896541 v NTOPSYS
v AJDG301
Explanation: A permanent I/O processor failure
occurred
268965B2 268965B2
Failing Item:
v IOA Explanation: A HostLAN error was detected
v AJDGP01 Failing Item:
v NTDEVDR
26896542 26896542 v NTOPSYS
Explanation: Licensed Internal Code error detected. v AJDG301

Failing Item:
26898301 26898301
v AJDG301
v AJDGP01 Explanation: An I/O adapter failure occurred.
Failing Item:
26896543 26896543 v AJDGP01
Explanation: A Windows fatal error occurred v IOA

Failing Item:
v NTOPSYS

182 System reference codes (1xxx - Axxx)

 2689B3B1 • 2689B4BF

2689B3B1 2689B3B1 2689B3B9 2689B3B9

Explanation: A permanent I/O processor failure Explanation: A permanent I/O processor failure
occurred occurred
Failing Item: Failing Item:
v IOA v IOA

2689B3B2 2689B3B2 2689B3E0 2689B3E0

Explanation: A permanent I/O processor failure Explanation: I/O processor detected a fault condition
occurred
Failing Item:
Failing Item: v IOA
v IOA
2689B3E1 2689B3E1
2689B3B3 2689B3B3
Explanation: An I/O adapter failure occurred.
Explanation: A permanent I/O processor failure
Failing Item:
occurred
v IOA
Failing Item:
v IOA
2689B4B0 2689B4B0
Explanation: I/O adapter hardware error detected
2689B3B4 2689B3B4
Failing Item:
Explanation: A permanent I/O processor failure
occurred v IOA

Failing Item:
2689B4B1 2689B4B1
v IOA
Explanation: A Netfinity Server error was detected
2689B3B5 2689B3B5 Failing Item:
Explanation: A permanent I/O processor failure v NETSERV
occurred v AJDGP01
Failing Item:
v IOA 2689B4B9 2689B4B9
Explanation: An I/O adapter failure occurred.
2689B3B6 2689B3B6 Failing Item:
Explanation: A permanent I/O processor failure v IOA
occurred
Failing Item: 2689B4BC 2689B4BC
v IOA Explanation: A Netfinity Server error was detected
Failing Item:
2689B3B7 2689B3B7
v NETSERV
Explanation: A permanent I/O processor failure
occurred
2689B4BF 2689B4BF
Failing Item:
Explanation: A Netfinity Server error was detected
v IOA
Failing Item:
2689B3B8 2689B3B8 v NSCABLE

Explanation: An I/O adapter failure occurred.

Failing Item:
v IOA

Chapter 25. (2689) Reference codes 183

2689B904 • 2689BE00

2689B904 2689B904
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v IOA

2689B935 2689B935
Explanation: Incompatible hardware detected.
Failing Item:
v AJDGP01
v IOA

2689B960 2689B960
Explanation: I/O processor Licensed Internal Code
error
Failing Item:
v AJDGP01
v IOA

2689BE00 2689BE00
Explanation: An I/O adapter failure occurred.
Failing Item:
v AJDGP01
v IOA

184 System reference codes (1xxx - Axxx)

Chapter 26. (2742) Reference codes
2742A001 2742A001
Explanation: Communications I/O adapter software
error or failure configuring hardware.
Failing Item:
v NEXTLVL

2742B940 2742B940
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDGP01
v MA_BRDG

2742B941 2742B941
Explanation: One of the ports on the IOA has failed.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 185

186 System reference codes (1xxx - Axxx)
Chapter 27. (2743) Reference codes
2743B950 2743B950
Explanation: Licensed Internal Code error
Failing Item:
v AJDGP01
v FI00718
v FI00719

2743B951 2743B951
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

© Copyright IBM Corp. 2007, 2009 187

188 System reference codes (1xxx - Axxx)
Chapter 28. (2744) Reference codes
2744B904 2744B904
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2744B920 2744B920
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00718
v FI00719

2744B921 2744B921
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2744B934 2744B934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

© Copyright IBM Corp. 2007, 2009 189

190 System reference codes (1xxx - Axxx)
Chapter 29. (2745) Reference codes
2745B904 2745B904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2745B934 2745B934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

2745B940 2745B940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2745B941 2745B941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

2745B942 2745B942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 191

192 System reference codes (1xxx - Axxx)
Chapter 30. (2746) Reference codes
2746B904 2746B904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2746B934 2746B934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

2746B940 2746B940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2746B941 2746B941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

2746B942 2746B942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 193

194 System reference codes (1xxx - Axxx)
Chapter 31. (2749) Reference codes
Response: The I/O processor error log is being filled
27490A17 27490A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 27491317 27491317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
27490A22 27490A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2749102E 2749102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

27492200 27492200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
27491306 27491306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
27492201 27492201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 27492202 27492202
Explanation: Removable media error during IPL
27491307 27491307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 27493000 27493000
Explanation: A permanent I/O processor failure
27491310 27491310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 195

27493001 • 27493084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
27493001 27493001
Explanation: Not valid condition in I/O Processor 27493022 27493022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
27493002 27493002 v STORIOA
Explanation: Addressed device failed to respond to
selection 27493023 27493023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
27493006 27493006
Explanation: System bus error 27493080 27493080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

27493020 27493020 27493081 27493081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 27493084 27493084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
27493021 27493021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

196 System reference codes (1xxx - Axxx)

 27493087 • 27493121

27493087 27493087 27493103 27493103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
27493100 27493100
Explanation: I/O processor card detected interface 27493109 27493109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
27493101 27493101
27493110 27493110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

27493102 27493102
27493120 27493120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 27493121 27493121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 31. (2749) Reference codes 197

27493122 • 27493205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 27493143 27493143
Explanation: I/O Processor detected that the bus is
27493122 27493122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27493150 27493150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
27493123 27493123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27493151 27493151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
27493136 27493136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
27493200 27493200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
27493140 27493140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

27493141 27493141 27493203 27493203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27493205 27493205
Explanation: Disk sector read error
27493142 27493142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

198 System reference codes (1xxx - Axxx)

 27493215 • 27496076

27493215 27493215 27493600 27493600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
27493601 27493601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

27493250 27493250
27496070 27496070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
27496071 27496071

27493300 27493300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
27496072 27496072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
27493400 27493400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
27496073 27496073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

27496075 27496075
27493401 27493401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

27496076 27496076
27493501 27493501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 31. (2749) Reference codes 199

27496081 • 27498007

27496081 27496081 27498000 27498000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
27496082 27496082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
27498002 27498002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
27496083 27496083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
27498004 27498004
Explanation: Voltage drop detected on I/O processor
27496085 27496085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
27498005 27498005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
27496200 27496200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

27496201 27496201 27498007 27498007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
27496602 27496602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

200 System reference codes (1xxx - Axxx)

 27498010 • 27498151

is required. This reference code is logged for

27498010 27498010
information only.
Explanation: A permanent cache adapter card failure
occurred.
27498133 27498133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 27498140 27498140
Explanation: IOA detected recoverable device bus
27498011 27498011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 27498141 27498141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 27498145 27498145
Explanation: A recoverable I/O processor error
27498100 27498100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 27498146 27498146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
27498130 27498130
v FI01105
Explanation: IOA detected recoverable device bus
error
27498150 27498150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
27498131 27498131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
27498151 27498151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
27498132 27498132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 31. (2749) Reference codes 201

27498155 • 27499008

27498155 27498155 27498301 27498301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
27498156 27498156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 27498400 27498400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
27498157 27498157 v AJDGP01
Explanation: I/O adapter card error
27499000 27499000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 27499001 27499001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 27499002 27499002
Explanation: I/O processor card detected device error
27498200 27498200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
27498300 27498300
Explanation: I/O processor card or Licensed Internal 27499008 27499008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

202 System reference codes (1xxx - Axxx)

 27499009 • 27499028

27499009 27499009 27499022 27499022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

27499010 27499010 27499023 27499023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

27499011 27499011 27499024 27499024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

27499012 27499012 27499025 27499025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 27499026 27499026
v CACHE Explanation: Array not functional due to present
hardware configuration.
27499013 27499013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 27499027 27499027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
27499020 27499020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 27499028 27499028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
27499021 27499021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 31. (2749) Reference codes 203

27499029 • 27499081

27499029 27499029 27499051 27499051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2749902F 2749902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
27499052 27499052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
27499030 27499030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 27499053 27499053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
27499031 27499031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
27499040 27499040
Explanation: Array protection temporarily suspended 27499054 27499054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
27499041 27499041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

27499081 27499081
27499050 27499050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

204 System reference codes (1xxx - Axxx)

 27499082 • 2749B3B9

27499082 27499082 2749B3B2 2749B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2749B3B3 2749B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
27499090 27499090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2749B3B4 2749B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2749B3B5 2749B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
27499091 27499091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2749B3B6 2749B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2749B3B7 2749B3B7

27499092 27499092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2749B3B8 2749B3B8

2749B3B1 2749B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2749B3B9 2749B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 31. (2749) Reference codes 205

2749B3E0 • 2749FF6D

v IOP
2749BE00 2749BE00
Explanation: I/O processor detected a fault condition
2749B3E0 2749B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2749B3E1 2749B3E1
2749FF3D 2749FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2749B410 2749B410
2749FF6D 2749FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2749B411 2749B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2749B412 2749B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2749B935 2749B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

206 System reference codes (1xxx - Axxx)

Chapter 32. (2757) Reference codes
v STORIOA
27571310 27571310
Explanation: I/O processor resource not available
27573023 27573023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
27573006 27573006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 27573100 27573100
Explanation: I/O processor card detected interface
27573020 27573020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
27573101 27573101
27573021 27573021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

27573022 27573022 27573102 27573102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 207

27573103 • 27573151

v FI01140 v SVCDOCS
v DEVBPLN
27573140 27573140
27573103 27573103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
27573141 27573141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27573120 27573120
Explanation: I/O Processor detected that the bus is 27573142 27573142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
27573143 27573143
27573121 27573121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 27573150 27573150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27573122 27573122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 27573151 27573151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27573123 27573123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

208 System reference codes (1xxx - Axxx)

 27573400 • 27578133

27573400 27573400 27578009 27578009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 27578012 27578012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
27573401 27573401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
27578100 27578100
27573501 27573501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
27578130 27578130
27573600 27573600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
27573601 27573601
Explanation: System log entry only, no service action
27578131 27578131
required
Explanation: IOA detected recoverable device bus
error
27578008 27578008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
27578132 27578132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 27578133 27578133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 32. (2757) Reference codes 209

27578140 • 27579000

27578140 27578140 27578155 27578155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
27578141 27578141
Explanation: IOA detected recoverable device error 27578156 27578156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
27578145 27578145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 27578157 27578157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
27578146 27578146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
27578150 27578150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 27578200 27578200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
27578151 27578151 v IOP

Explanation: I/O processor Licensed Internal Code

error 27579000 27579000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

210 System reference codes (1xxx - Axxx)

 27579001 • 27579028

27579001 27579001 27579021 27579021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

27579002 27579002 27579022 27579022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 27579023 27579023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
27579008 27579008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 27579024 27579024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
27579009 27579009 v IOPIP22
Explanation: Call your next level of support for
assistance 27579025 27579025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
27579010 27579010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 27579026 27579026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
27579011 27579011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 27579027 27579027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
27579020 27579020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 27579028 27579028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 32. (2757) Reference codes 211

27579029 • 27579053

move all devices in an array to another IOP that

27579041 27579041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
27579029 27579029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
27579042 27579042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
2757902F 2757902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
27579050 27579050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
27579030 27579030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 27579051 27579051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
27579031 27579031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
27579032 27579032
Explanation: A disk unit in a RAID array is missing 27579052 27579052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
27579053 27579053
27579040 27579040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

212 System reference codes (1xxx - Axxx)

 27579054 • 2757FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 27579090 27579090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
27579054 27579054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
27579091 27579091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
27579071 27579071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
27579072 27579072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 27579092 27579092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
27579073 27579073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 27579093 27579093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
27579081 27579081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 2757B934 2757B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
27579082 27579082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 2757FF3D 2757FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 32. (2757) Reference codes 213

2757FF6D

v ANYBRDG

2757FF6D 2757FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

214 System reference codes (1xxx - Axxx)

Chapter 33. (2760) Reference codes
2760B950 2760B950
Explanation: Licensed Internal Code error
Failing Item:
v AJDGP01
v FI00718
v FI00719

2760B951 2760B951
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

© Copyright IBM Corp. 2007, 2009 215

216 System reference codes (1xxx - Axxx)
Chapter 34. (2763) Reference codes
v STORIOA
27631310 27631310
Explanation: I/O processor resource not available
27633023 27633023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
27633006 27633006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 27633100 27633100
Explanation: I/O processor card detected interface
27633020 27633020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
27633101 27633101
27633021 27633021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

27633022 27633022 27633102 27633102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 217

27633103 • 27633151

v FI01140 v SVCDOCS
v DEVBPLN
27633140 27633140
27633103 27633103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
27633141 27633141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27633120 27633120
Explanation: I/O Processor detected that the bus is 27633142 27633142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
27633143 27633143
27633121 27633121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 27633150 27633150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27633122 27633122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 27633151 27633151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27633123 27633123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

218 System reference codes (1xxx - Axxx)

 27633400 • 27638133

27633400 27633400 27638009 27638009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 27638012 27638012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
27633401 27633401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
27638100 27638100
27633501 27633501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
27638130 27638130
27633600 27633600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
27633601 27633601
Explanation: System log entry only, no service action
27638131 27638131
required
Explanation: IOA detected recoverable device bus
error
27638008 27638008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
27638132 27638132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 27638133 27638133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 34. (2763) Reference codes 219

27638140 • 27639000

27638140 27638140 27638155 27638155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
27638141 27638141
Explanation: IOA detected recoverable device error 27638156 27638156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
27638145 27638145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 27638157 27638157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
27638146 27638146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
27638150 27638150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 27638200 27638200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
27638151 27638151 v IOP

Explanation: I/O processor Licensed Internal Code

error 27639000 27639000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

220 System reference codes (1xxx - Axxx)

 27639001 • 27639028

27639001 27639001 27639021 27639021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

27639002 27639002 27639022 27639022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 27639023 27639023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
27639008 27639008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 27639024 27639024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
27639009 27639009 v IOPIP22
Explanation: Call your next level of support for
assistance 27639025 27639025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
27639010 27639010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 27639026 27639026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
27639011 27639011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 27639027 27639027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
27639020 27639020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 27639028 27639028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 34. (2763) Reference codes 221

27639029 • 27639053

move all devices in an array to another IOP that

27639041 27639041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
27639029 27639029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
27639042 27639042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
2763902F 2763902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
27639050 27639050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
27639030 27639030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 27639051 27639051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
27639031 27639031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
27639032 27639032
Explanation: A disk unit in a RAID array is missing 27639052 27639052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
27639053 27639053
27639040 27639040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

222 System reference codes (1xxx - Axxx)

 27639054 • 2763FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 27639090 27639090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
27639054 27639054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
27639091 27639091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
27639071 27639071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
27639072 27639072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 27639092 27639092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
27639073 27639073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 27639093 27639093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
27639081 27639081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 2763B934 2763B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
27639082 27639082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 2763FF3D 2763FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 34. (2763) Reference codes 223

2763FF6D

v ANYBRDG

2763FF6D 2763FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

224 System reference codes (1xxx - Axxx)

Chapter 35. (2767) Reference codes
Response: The I/O processor error log is being filled
27670A17 27670A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 27671317 27671317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
27670A22 27670A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2767102E 2767102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

27672200 27672200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
27671306 27671306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
27672201 27672201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 27672202 27672202
Explanation: Removable media error during IPL
27671307 27671307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 27673000 27673000
Explanation: A permanent I/O processor failure
27671310 27671310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 225

27673001 • 27673084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
27673001 27673001
Explanation: Not valid condition in I/O Processor 27673022 27673022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
27673002 27673002 v STORIOA
Explanation: Addressed device failed to respond to
selection 27673023 27673023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
27673006 27673006
Explanation: System bus error 27673080 27673080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

27673020 27673020 27673081 27673081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 27673084 27673084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
27673021 27673021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

226 System reference codes (1xxx - Axxx)

 27673087 • 27673121

27673087 27673087 27673103 27673103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
27673100 27673100
Explanation: I/O processor card detected interface 27673109 27673109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
27673101 27673101
27673110 27673110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

27673102 27673102
27673120 27673120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 27673121 27673121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 35. (2767) Reference codes 227

27673122 • 27673205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 27673143 27673143
Explanation: I/O Processor detected that the bus is
27673122 27673122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27673150 27673150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
27673123 27673123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27673151 27673151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
27673136 27673136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
27673200 27673200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
27673140 27673140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

27673141 27673141 27673203 27673203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27673205 27673205
Explanation: Disk sector read error
27673142 27673142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

228 System reference codes (1xxx - Axxx)

 27673215 • 27676076

27673215 27673215 27673600 27673600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
27673601 27673601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

27673250 27673250
27676070 27676070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
27676071 27676071

27673300 27673300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
27676072 27676072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
27673400 27673400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
27676073 27676073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

27676075 27676075
27673401 27673401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

27676076 27676076
27673501 27673501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 35. (2767) Reference codes 229

27676081 • 27678007

27676081 27676081 27678000 27678000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
27676082 27676082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
27678002 27678002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
27676083 27676083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
27678004 27678004
Explanation: Voltage drop detected on I/O processor
27676085 27676085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
27678005 27678005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
27676200 27676200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

27676201 27676201 27678007 27678007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
27676602 27676602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

230 System reference codes (1xxx - Axxx)

 27678010 • 27678151

is required. This reference code is logged for

27678010 27678010
information only.
Explanation: A permanent cache adapter card failure
occurred.
27678133 27678133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 27678140 27678140
Explanation: IOA detected recoverable device bus
27678011 27678011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 27678141 27678141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 27678145 27678145
Explanation: A recoverable I/O processor error
27678100 27678100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 27678146 27678146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
27678130 27678130
v FI01105
Explanation: IOA detected recoverable device bus
error
27678150 27678150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
27678131 27678131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
27678151 27678151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
27678132 27678132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 35. (2767) Reference codes 231

27678155 • 27679008

27678155 27678155 27678301 27678301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
27678156 27678156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 27678400 27678400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
27678157 27678157 v AJDGP01
Explanation: I/O adapter card error
27679000 27679000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 27679001 27679001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 27679002 27679002
Explanation: I/O processor card detected device error
27678200 27678200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
27678300 27678300
Explanation: I/O processor card or Licensed Internal 27679008 27679008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

232 System reference codes (1xxx - Axxx)

 27679009 • 27679028

27679009 27679009 27679022 27679022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

27679010 27679010 27679023 27679023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

27679011 27679011 27679024 27679024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

27679012 27679012 27679025 27679025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 27679026 27679026
v CACHE Explanation: Array not functional due to present
hardware configuration.
27679013 27679013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 27679027 27679027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
27679020 27679020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 27679028 27679028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
27679021 27679021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 35. (2767) Reference codes 233

27679029 • 27679081

27679029 27679029 27679051 27679051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2767902F 2767902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
27679052 27679052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
27679030 27679030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 27679053 27679053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
27679031 27679031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
27679040 27679040
Explanation: Array protection temporarily suspended 27679054 27679054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
27679041 27679041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

27679081 27679081
27679050 27679050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

234 System reference codes (1xxx - Axxx)

 27679082 • 2767B3B9

27679082 27679082 2767B3B2 2767B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2767B3B3 2767B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
27679090 27679090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2767B3B4 2767B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2767B3B5 2767B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
27679091 27679091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2767B3B6 2767B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2767B3B7 2767B3B7

27679092 27679092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2767B3B8 2767B3B8

2767B3B1 2767B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2767B3B9 2767B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 35. (2767) Reference codes 235

2767B3E0 • 2767FF6D

v IOP
2767BE00 2767BE00
Explanation: I/O processor detected a fault condition
2767B3E0 2767B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2767B3E1 2767B3E1
2767FF3D 2767FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2767B410 2767B410
2767FF6D 2767FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2767B411 2767B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2767B412 2767B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2767B935 2767B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

236 System reference codes (1xxx - Axxx)

Chapter 36. (2768) Reference codes
Response: The I/O processor error log is being filled
27680A17 27680A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 27681317 27681317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
27680A22 27680A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2768102E 2768102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

27682200 27682200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
27681306 27681306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
27682201 27682201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 27682202 27682202
Explanation: Removable media error during IPL
27681307 27681307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 27683000 27683000
Explanation: A permanent I/O processor failure
27681310 27681310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 237

27683001 • 27683084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
27683001 27683001
Explanation: Not valid condition in I/O Processor 27683022 27683022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
27683002 27683002 v STORIOA
Explanation: Addressed device failed to respond to
selection 27683023 27683023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
27683006 27683006
Explanation: System bus error 27683080 27683080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

27683020 27683020 27683081 27683081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 27683084 27683084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
27683021 27683021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

238 System reference codes (1xxx - Axxx)

 27683087 • 27683121

27683087 27683087 27683103 27683103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
27683100 27683100
Explanation: I/O processor card detected interface 27683109 27683109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
27683101 27683101
27683110 27683110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

27683102 27683102
27683120 27683120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 27683121 27683121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 36. (2768) Reference codes 239

27683122 • 27683205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 27683143 27683143
Explanation: I/O Processor detected that the bus is
27683122 27683122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27683150 27683150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
27683123 27683123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 27683151 27683151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
27683136 27683136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
27683200 27683200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
27683140 27683140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

27683141 27683141 27683203 27683203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27683205 27683205
Explanation: Disk sector read error
27683142 27683142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

240 System reference codes (1xxx - Axxx)

 27683215 • 27686076

27683215 27683215 27683600 27683600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
27683601 27683601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

27683250 27683250
27686070 27686070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
27686071 27686071

27683300 27683300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
27686072 27686072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
27683400 27683400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
27686073 27686073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

27686075 27686075
27683401 27683401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

27686076 27686076
27683501 27683501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 36. (2768) Reference codes 241

27686081 • 27688007

27686081 27686081 27688000 27688000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
27686082 27686082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
27688002 27688002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
27686083 27686083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
27688004 27688004
Explanation: Voltage drop detected on I/O processor
27686085 27686085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
27688005 27688005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
27686200 27686200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

27686201 27686201 27688007 27688007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
27686602 27686602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

242 System reference codes (1xxx - Axxx)

 27688010 • 27688151

is required. This reference code is logged for

27688010 27688010
information only.
Explanation: A permanent cache adapter card failure
occurred.
27688133 27688133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 27688140 27688140
Explanation: IOA detected recoverable device bus
27688011 27688011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 27688141 27688141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 27688145 27688145
Explanation: A recoverable I/O processor error
27688100 27688100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 27688146 27688146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
27688130 27688130
v FI01105
Explanation: IOA detected recoverable device bus
error
27688150 27688150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
27688131 27688131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
27688151 27688151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
27688132 27688132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 36. (2768) Reference codes 243

27688155 • 27689008

27688155 27688155 27688301 27688301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
27688156 27688156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 27688400 27688400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
27688157 27688157 v AJDGP01
Explanation: I/O adapter card error
27689000 27689000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 27689001 27689001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 27689002 27689002
Explanation: I/O processor card detected device error
27688200 27688200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
27688300 27688300
Explanation: I/O processor card or Licensed Internal 27689008 27689008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

244 System reference codes (1xxx - Axxx)

 27689009 • 27689028

27689009 27689009 27689022 27689022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

27689010 27689010 27689023 27689023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

27689011 27689011 27689024 27689024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

27689012 27689012 27689025 27689025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 27689026 27689026
v CACHE Explanation: Array not functional due to present
hardware configuration.
27689013 27689013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 27689027 27689027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
27689020 27689020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 27689028 27689028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
27689021 27689021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 36. (2768) Reference codes 245

27689029 • 27689081

27689029 27689029 27689051 27689051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2768902F 2768902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
27689052 27689052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
27689030 27689030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 27689053 27689053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
27689031 27689031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
27689040 27689040
Explanation: Array protection temporarily suspended 27689054 27689054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
27689041 27689041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

27689081 27689081
27689050 27689050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

246 System reference codes (1xxx - Axxx)

 27689082 • 2768B3B9

27689082 27689082 2768B3B2 2768B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2768B3B3 2768B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
27689090 27689090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2768B3B4 2768B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2768B3B5 2768B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
27689091 27689091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2768B3B6 2768B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2768B3B7 2768B3B7

27689092 27689092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2768B3B8 2768B3B8

2768B3B1 2768B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2768B3B9 2768B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 36. (2768) Reference codes 247

2768B3E0 • 2768FF6D

v IOP
2768BE00 2768BE00
Explanation: I/O processor detected a fault condition
2768B3E0 2768B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2768B3E1 2768B3E1
2768FF3D 2768FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2768B410 2768B410
2768FF6D 2768FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2768B411 2768B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2768B412 2768B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2768B935 2768B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

248 System reference codes (1xxx - Axxx)

Chapter 37. (2771) Reference codes
2771B904 2771B904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2771B934 2771B934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

2771B940 2771B940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2771B941 2771B941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

2771B942 2771B942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 249

250 System reference codes (1xxx - Axxx)
Chapter 38. (2772) Reference codes
2772B904 2772B904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2772B934 2772B934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

2772B940 2772B940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2772B941 2772B941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

2772B942 2772B942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 251

252 System reference codes (1xxx - Axxx)
Chapter 39. (2780) Reference codes
v STORIOA
27801310 27801310
Explanation: I/O processor resource not available
27803023 27803023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
27803006 27803006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 27803100 27803100
Explanation: I/O processor card detected interface
27803020 27803020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
27803101 27803101
27803021 27803021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

27803022 27803022 27803102 27803102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 253

27803103 • 27803151

v FI01140 v SVCDOCS
v DEVBPLN
27803140 27803140
27803103 27803103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
27803141 27803141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27803120 27803120
Explanation: I/O Processor detected that the bus is 27803142 27803142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
27803143 27803143
27803121 27803121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 27803150 27803150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27803122 27803122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 27803151 27803151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27803123 27803123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

254 System reference codes (1xxx - Axxx)

 27803400 • 27808133

27803400 27803400 27808009 27808009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 27808012 27808012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
27803401 27803401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
27808100 27808100
27803501 27803501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
27808130 27808130
27803600 27803600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
27803601 27803601
Explanation: System log entry only, no service action
27808131 27808131
required
Explanation: IOA detected recoverable device bus
error
27808008 27808008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
27808132 27808132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 27808133 27808133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 39. (2780) Reference codes 255

27808140 • 27809000

27808140 27808140 27808155 27808155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
27808141 27808141
Explanation: IOA detected recoverable device error 27808156 27808156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
27808145 27808145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 27808157 27808157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
27808146 27808146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
27808150 27808150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 27808200 27808200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
27808151 27808151 v IOP

Explanation: I/O processor Licensed Internal Code

error 27809000 27809000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

256 System reference codes (1xxx - Axxx)

 27809001 • 27809028

27809001 27809001 27809021 27809021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

27809002 27809002 27809022 27809022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 27809023 27809023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
27809008 27809008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 27809024 27809024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
27809009 27809009 v IOPIP22
Explanation: Call your next level of support for
assistance 27809025 27809025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
27809010 27809010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 27809026 27809026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
27809011 27809011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 27809027 27809027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
27809020 27809020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 27809028 27809028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 39. (2780) Reference codes 257

27809029 • 27809053

move all devices in an array to another IOP that

27809041 27809041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
27809029 27809029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
27809042 27809042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
2780902F 2780902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
27809050 27809050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
27809030 27809030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 27809051 27809051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
27809031 27809031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
27809032 27809032
Explanation: A disk unit in a RAID array is missing 27809052 27809052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
27809053 27809053
27809040 27809040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

258 System reference codes (1xxx - Axxx)

 27809054 • 2780FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 27809090 27809090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
27809054 27809054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
27809091 27809091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
27809071 27809071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
27809072 27809072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 27809092 27809092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
27809073 27809073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 27809093 27809093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
27809081 27809081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 2780B934 2780B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
27809082 27809082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 2780FF3D 2780FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 39. (2780) Reference codes 259

2780FF6D

v ANYBRDG

2780FF6D 2780FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

260 System reference codes (1xxx - Axxx)

Chapter 40. (2782) Reference codes
v STORIOA
27821310 27821310
Explanation: I/O processor resource not available
27823023 27823023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
27823006 27823006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 27823100 27823100
Explanation: I/O processor card detected interface
27823020 27823020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
27823101 27823101
27823021 27823021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

27823022 27823022 27823102 27823102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 261

27823103 • 27823151

v FI01140 v SVCDOCS
v DEVBPLN
27823140 27823140
27823103 27823103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
27823141 27823141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
27823120 27823120
Explanation: I/O Processor detected that the bus is 27823142 27823142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
27823143 27823143
27823121 27823121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 27823150 27823150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27823122 27823122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 27823151 27823151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
27823123 27823123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

262 System reference codes (1xxx - Axxx)

 27823400 • 27828133

27823400 27823400 27828009 27828009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 27828012 27828012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
27823401 27823401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
27828100 27828100
27823501 27823501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
27828130 27828130
27823600 27823600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
27823601 27823601
Explanation: System log entry only, no service action
27828131 27828131
required
Explanation: IOA detected recoverable device bus
error
27828008 27828008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
27828132 27828132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 27828133 27828133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 40. (2782) Reference codes 263

27828140 • 27829000

27828140 27828140 27828155 27828155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
27828141 27828141
Explanation: IOA detected recoverable device error 27828156 27828156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
27828145 27828145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 27828157 27828157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
27828146 27828146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
27828150 27828150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 27828200 27828200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
27828151 27828151 v IOP

Explanation: I/O processor Licensed Internal Code

error 27829000 27829000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

264 System reference codes (1xxx - Axxx)

 27829001 • 27829028

27829001 27829001 27829021 27829021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

27829002 27829002 27829022 27829022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 27829023 27829023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
27829008 27829008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 27829024 27829024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
27829009 27829009 v IOPIP22
Explanation: Call your next level of support for
assistance 27829025 27829025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
27829010 27829010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 27829026 27829026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
27829011 27829011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 27829027 27829027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
27829020 27829020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 27829028 27829028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 40. (2782) Reference codes 265

27829029 • 27829053

move all devices in an array to another IOP that

27829041 27829041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
27829029 27829029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
27829042 27829042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
2782902F 2782902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
27829050 27829050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
27829030 27829030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 27829051 27829051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
27829031 27829031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
27829032 27829032
Explanation: A disk unit in a RAID array is missing 27829052 27829052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
27829053 27829053
27829040 27829040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

266 System reference codes (1xxx - Axxx)

 27829054 • 2782FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 27829090 27829090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
27829054 27829054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
27829091 27829091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
27829071 27829071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
27829072 27829072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 27829092 27829092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
27829073 27829073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 27829093 27829093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
27829081 27829081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 2782B934 2782B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
27829082 27829082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 2782FF3D 2782FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 40. (2782) Reference codes 267

2782FF6D

v ANYBRDG

2782FF6D 2782FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

268 System reference codes (1xxx - Axxx)

Chapter 41. (2787) Reference codes
Failing Item:
27871310 27871310
v FCDEV
Explanation: I/O processor or I/O adapter resource
v FCINTF
not available
v ANYFC
Response: The I/O processor or I/O adapter error log
v FCIOA
is being filled faster than the errors are being reported
to the system. Check other errors reported to the v OPT_CLN
system and correct them.
278734FF 278734FF
27873020 27873020 Explanation: Format in progress
Explanation: I/O processor detected a configuration Response: The device indicated that a format is in
error progress. When the format is complete, the device
Response: Either too many devices or the wrong kind should be useable. No action is required. This reference
of devices have been configured under the IOA. code is logged for information only.
Change the configuration.
Failing Item: 27878130 27878130
v SVCDOCS Explanation: Recovered Fibre Channel interface error
Response: No action required. This reference code is
27873100 27873100 logged for information only.
Explanation: I/O processor card detected interface
error. 27878140 27878140
Failing Item: Explanation: Recovered Fibre Channel interface error
v FCINTF Response: No action required. This reference code is
v ANYFC logged for information only.
v FCIOA
v OPT_CLN 27878141 27878141
Explanation: IOA detected recoverable device error
27873120 27873120
Response: No action required. This reference code is
Explanation: I/O processor detected a port failure. logged for information only.
Failing Item:
v FCPORT 27878145 27878145
v FCIOA Explanation: A recoverable I/O processor error
v FCDEV occurred.
v OPT_CLN Failing Item:
v FCIOA
27873140 27873140 v OPT_CLN
Explanation: I/O Processor detected that a port is
now operational 27878146 27878146
Response: This reference code and the 3120 reference Explanation: Disk device detected recoverable error
code that occurred before it require no service action,
since the port is now operational. Failing Item:
v FCDEV
27873400 27873400
27878150 27878150
Explanation: I/O processor card detected device error

© Copyright IBM Corp. 2007, 2009 269

27878151 • 2787FF3D

Explanation: A permanent I/O processor failure IPL the I/O processor, see Debug the resource. If an
occurred I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v FCIOA Failing Item:
v ANYBRDG v SVCDOCS
v OPT_CLN
2787FF3D 2787FF3D
27878151 27878151 Explanation: Recovered IOA error
Explanation: I/O processor Licensed Internal Code Failing Item:
error v FCIOA
Failing Item: v ANYBRDG
v AJDGP01 v OPT_CLN
v FCIOA
v IOP
v OPT_CLN

27878155 27878155
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

27878156 27878156
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

27879091 27879091
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and
IPL the I/O processor, see Debug the resource. If an
I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v SVCDOCS

27879092 27879092
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and

270 System reference codes (1xxx - Axxx)

Chapter 42. (2793) Reference codes
2793A001 2793A001
Explanation: Communications I/O adapter software
error or failure configuring hardware.
Failing Item:
v NEXTLVL

2793B940 2793B940
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDGP01
v MA_BRDG

2793B941 2793B941
Explanation: One of the ports on the IOA has failed.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 271

272 System reference codes (1xxx - Axxx)
Chapter 43. (2805) Reference codes
2805A001 2805A001
Explanation: Communications I/O adapter software
error or failure configuring hardware.
Failing Item:
v NEXTLVL

2805B940 2805B940
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDGP01
v MA_BRDG

2805B941 2805B941
Explanation: One of the ports on the IOA has failed.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 273

274 System reference codes (1xxx - Axxx)
Chapter 44. (280D) Reference codes
Failing Item:
280D1310 280D1310
v FCDEV
Explanation: I/O processor or I/O adapter resource
v FCINTF
not available
v ANYFC
Response: The I/O processor or I/O adapter error log
v FCIOA
is being filled faster than the errors are being reported
to the system. Check other errors reported to the v OPT_CLN
system and correct them.
280D34FF 280D34FF
280D3020 280D3020 Explanation: Format in progress
Explanation: I/O processor detected a configuration Response: The device indicated that a format is in
error progress. When the format is complete, the device
Response: Either too many devices or the wrong kind should be useable. No action is required. This reference
of devices have been configured under the IOA. code is logged for information only.
Change the configuration.
Failing Item: 280D8130 280D8130
v SVCDOCS Explanation: Recovered Fibre Channel interface error
Response: No action required. This reference code is
280D3100 280D3100 logged for information only.
Explanation: I/O processor card detected interface
error. 280D8140 280D8140
Failing Item: Explanation: Recovered Fibre Channel interface error
v FCINTF Response: No action required. This reference code is
v ANYFC logged for information only.
v FCIOA
v OPT_CLN 280D8141 280D8141
Explanation: IOA detected recoverable device error
280D3120 280D3120
Response: No action required. This reference code is
Explanation: I/O processor detected a port failure. logged for information only.
Failing Item:
v FCPORT 280D8145 280D8145
v FCIOA Explanation: A recoverable I/O processor error
v FCDEV occurred.
v OPT_CLN Failing Item:
v FCIOA
280D3140 280D3140 v OPT_CLN
Explanation: I/O Processor detected that a port is
now operational 280D8146 280D8146
Response: This reference code and the 3120 reference Explanation: Disk device detected recoverable error
code that occurred before it require no service action,
since the port is now operational. Failing Item:
v FCDEV
280D3400 280D3400
280D8150 280D8150
Explanation: I/O processor card detected device error

© Copyright IBM Corp. 2007, 2009 275

280D8151 • 280DFF3D

Explanation: A permanent I/O processor failure IPL the I/O processor, see Debug the resource. If an
occurred I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v FCIOA Failing Item:
v ANYBRDG v SVCDOCS
v OPT_CLN
280DFF3D 280DFF3D
280D8151 280D8151 Explanation: Recovered IOA error
Explanation: I/O processor Licensed Internal Code Failing Item:
error v FCIOA
Failing Item: v ANYBRDG
v AJDGP01 v OPT_CLN
v FCIOA
v IOP
v OPT_CLN

280D8155 280D8155
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

280D8156 280D8156
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

280D9091 280D9091
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and
IPL the I/O processor, see Debug the resource. If an
I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v SVCDOCS

280D9092 280D9092
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and

276 System reference codes (1xxx - Axxx)

Chapter 45. (280E) Reference codes
Failing Item:
280E1310 280E1310
v FCDEV
Explanation: I/O processor or I/O adapter resource
v FCINTF
not available
v ANYFC
Response: The I/O processor or I/O adapter error log
v FCIOA
is being filled faster than the errors are being reported
to the system. Check other errors reported to the v OPT_CLN
system and correct them.
280E34FF 280E34FF
280E3020 280E3020 Explanation: Format in progress
Explanation: I/O processor detected a configuration Response: The device indicated that a format is in
error progress. When the format is complete, the device
Response: Either too many devices or the wrong kind should be useable. No action is required. This reference
of devices have been configured under the IOA. code is logged for information only.
Change the configuration.
Failing Item: 280E8130 280E8130
v SVCDOCS Explanation: Recovered Fibre Channel interface error
Response: No action required. This reference code is
280E3100 280E3100 logged for information only.
Explanation: I/O processor card detected interface
error. 280E8140 280E8140
Failing Item: Explanation: Recovered Fibre Channel interface error
v FCINTF Response: No action required. This reference code is
v ANYFC logged for information only.
v FCIOA
v OPT_CLN 280E8141 280E8141
Explanation: IOA detected recoverable device error
280E3120 280E3120
Response: No action required. This reference code is
Explanation: I/O processor detected a port failure. logged for information only.
Failing Item:
v FCPORT 280E8145 280E8145
v FCIOA Explanation: A recoverable I/O processor error
v FCDEV occurred.
v OPT_CLN Failing Item:
v FCIOA
280E3140 280E3140 v OPT_CLN
Explanation: I/O Processor detected that a port is
now operational 280E8146 280E8146
Response: This reference code and the 3120 reference Explanation: Disk device detected recoverable error
code that occurred before it require no service action,
since the port is now operational. Failing Item:
v FCDEV
280E3400 280E3400
280E8150 280E8150
Explanation: I/O processor card detected device error

© Copyright IBM Corp. 2007, 2009 277

280E8151 • 280EFF3D

Explanation: A permanent I/O processor failure IPL the I/O processor, see Debug the resource. If an
occurred I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v FCIOA Failing Item:
v ANYBRDG v SVCDOCS
v OPT_CLN
280EFF3D 280EFF3D
280E8151 280E8151 Explanation: Recovered IOA error
Explanation: I/O processor Licensed Internal Code Failing Item:
error v FCIOA
Failing Item: v ANYBRDG
v AJDGP01 v OPT_CLN
v FCIOA
v IOP
v OPT_CLN

280E8155 280E8155
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

280E8156 280E8156
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

280E9091 280E9091
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and
IPL the I/O processor, see Debug the resource. If an
I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v SVCDOCS

280E9092 280E9092
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and

278 System reference codes (1xxx - Axxx)

Chapter 46. (2838) Reference codes
2838B904 2838B904
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2838B930 2838B930
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00718
v FI00719

2838B931 2838B931
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2838B933 2838B933
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 279

280 System reference codes (1xxx - Axxx)
Chapter 47. (283C) Reference codes
283C1511 283C1511 283C3109 283C3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

283C1515 283C1515 283C7611 283C7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 283C7614 283C7614
Explanation: A fatal error occurred on fan 1
283C1521 283C1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 283C7621 283C7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

283C1525 283C1525 283C7624 283C7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 283C7631 283C7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
283C3002 283C3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 283C7634 283C7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 281

283C8401 • 283CFFF4

283C8401 283C8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

283C8404 283C8404
Explanation: System log entry only, no service action
required

283CFFF4 283CFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

282 System reference codes (1xxx - Axxx)

Chapter 48. (283D) Reference codes
283D1511 283D1511 283D3109 283D3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

283D1515 283D1515 283D7611 283D7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 283D7614 283D7614
Explanation: A fatal error occurred on fan 1
283D1521 283D1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 283D7621 283D7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

283D1525 283D1525 283D7624 283D7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 283D7631 283D7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
283D3002 283D3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 283D7634 283D7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 283

283D8401 • 283DFFF4

283D8401 283D8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

283D8404 283D8404
Explanation: System log entry only, no service action
required

283DFFF4 283DFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

284 System reference codes (1xxx - Axxx)

Chapter 49. (2842) Reference codes
Response: The I/O processor error log is being filled
28420A17 28420A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 28421317 28421317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
28420A22 28420A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2842102E 2842102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

28422200 28422200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
28421306 28421306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
28422201 28422201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 28422202 28422202
Explanation: Removable media error during IPL
28421307 28421307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 28423000 28423000
Explanation: A permanent I/O processor failure
28421310 28421310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 285

28423001 • 28423084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
28423001 28423001
Explanation: Not valid condition in I/O Processor 28423022 28423022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
28423002 28423002 v STORIOA
Explanation: Addressed device failed to respond to
selection 28423023 28423023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
28423006 28423006
Explanation: System bus error 28423080 28423080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

28423020 28423020 28423081 28423081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 28423084 28423084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
28423021 28423021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

286 System reference codes (1xxx - Axxx)

 28423087 • 28423121

28423087 28423087 28423103 28423103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
28423100 28423100
Explanation: I/O processor card detected interface 28423109 28423109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
28423101 28423101
28423110 28423110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

28423102 28423102
28423120 28423120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 28423121 28423121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 49. (2842) Reference codes 287

28423122 • 28423205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 28423143 28423143
Explanation: I/O Processor detected that the bus is
28423122 28423122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28423150 28423150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
28423123 28423123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28423151 28423151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
28423136 28423136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
28423200 28423200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
28423140 28423140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

28423141 28423141 28423203 28423203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
28423205 28423205
Explanation: Disk sector read error
28423142 28423142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

288 System reference codes (1xxx - Axxx)

 28423215 • 28426076

28423215 28423215 28423600 28423600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
28423601 28423601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

28423250 28423250
28426070 28426070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
28426071 28426071

28423300 28423300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
28426072 28426072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
28423400 28423400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
28426073 28426073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

28426075 28426075
28423401 28423401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

28426076 28426076
28423501 28423501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 49. (2842) Reference codes 289

28426081 • 28428007

28426081 28426081 28428000 28428000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
28426082 28426082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
28428002 28428002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
28426083 28426083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
28428004 28428004
Explanation: Voltage drop detected on I/O processor
28426085 28426085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
28428005 28428005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
28426200 28426200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

28426201 28426201 28428007 28428007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
28426602 28426602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

290 System reference codes (1xxx - Axxx)

 28428010 • 28428151

is required. This reference code is logged for

28428010 28428010
information only.
Explanation: A permanent cache adapter card failure
occurred.
28428133 28428133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 28428140 28428140
Explanation: IOA detected recoverable device bus
28428011 28428011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 28428141 28428141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 28428145 28428145
Explanation: A recoverable I/O processor error
28428100 28428100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 28428146 28428146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
28428130 28428130
v FI01105
Explanation: IOA detected recoverable device bus
error
28428150 28428150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
28428131 28428131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
28428151 28428151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
28428132 28428132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 49. (2842) Reference codes 291

28428155 • 28429008

28428155 28428155 28428301 28428301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
28428156 28428156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 28428400 28428400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
28428157 28428157 v AJDGP01
Explanation: I/O adapter card error
28429000 28429000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 28429001 28429001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 28429002 28429002
Explanation: I/O processor card detected device error
28428200 28428200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
28428300 28428300
Explanation: I/O processor card or Licensed Internal 28429008 28429008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

292 System reference codes (1xxx - Axxx)

 28429009 • 28429028

28429009 28429009 28429022 28429022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

28429010 28429010 28429023 28429023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

28429011 28429011 28429024 28429024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

28429012 28429012 28429025 28429025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 28429026 28429026
v CACHE Explanation: Array not functional due to present
hardware configuration.
28429013 28429013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 28429027 28429027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
28429020 28429020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 28429028 28429028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
28429021 28429021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 49. (2842) Reference codes 293

28429029 • 28429081

28429029 28429029 28429051 28429051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2842902F 2842902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
28429052 28429052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
28429030 28429030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 28429053 28429053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
28429031 28429031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
28429040 28429040
Explanation: Array protection temporarily suspended 28429054 28429054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
28429041 28429041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

28429081 28429081
28429050 28429050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

294 System reference codes (1xxx - Axxx)

 28429082 • 2842B3B9

28429082 28429082 2842B3B2 2842B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2842B3B3 2842B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
28429090 28429090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2842B3B4 2842B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2842B3B5 2842B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
28429091 28429091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2842B3B6 2842B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2842B3B7 2842B3B7

28429092 28429092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2842B3B8 2842B3B8

2842B3B1 2842B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2842B3B9 2842B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 49. (2842) Reference codes 295

2842B3E0 • 2842FF6D

v IOP
2842BE00 2842BE00
Explanation: I/O processor detected a fault condition
2842B3E0 2842B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2842B3E1 2842B3E1
2842FF3D 2842FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2842B410 2842B410
2842FF6D 2842FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2842B411 2842B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2842B412 2842B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2842B935 2842B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

296 System reference codes (1xxx - Axxx)

Chapter 50. (2843) Reference codes
Response: The I/O processor error log is being filled
28430A17 28430A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 28431317 28431317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
28430A22 28430A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2843102E 2843102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

28432200 28432200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
28431306 28431306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
28432201 28432201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 28432202 28432202
Explanation: Removable media error during IPL
28431307 28431307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 28433000 28433000
Explanation: A permanent I/O processor failure
28431310 28431310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 297

28433001 • 28433084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
28433001 28433001
Explanation: Not valid condition in I/O Processor 28433022 28433022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
28433002 28433002 v STORIOA
Explanation: Addressed device failed to respond to
selection 28433023 28433023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
28433006 28433006
Explanation: System bus error 28433080 28433080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

28433020 28433020 28433081 28433081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 28433084 28433084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
28433021 28433021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

298 System reference codes (1xxx - Axxx)

 28433087 • 28433121

28433087 28433087 28433103 28433103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
28433100 28433100
Explanation: I/O processor card detected interface 28433109 28433109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
28433101 28433101
28433110 28433110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

28433102 28433102
28433120 28433120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 28433121 28433121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 50. (2843) Reference codes 299

28433122 • 28433205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 28433143 28433143
Explanation: I/O Processor detected that the bus is
28433122 28433122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28433150 28433150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
28433123 28433123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28433151 28433151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
28433136 28433136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
28433200 28433200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
28433140 28433140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

28433141 28433141 28433203 28433203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
28433205 28433205
Explanation: Disk sector read error
28433142 28433142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

300 System reference codes (1xxx - Axxx)

 28433215 • 28436076

28433215 28433215 28433600 28433600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
28433601 28433601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

28433250 28433250
28436070 28436070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
28436071 28436071

28433300 28433300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
28436072 28436072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
28433400 28433400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
28436073 28436073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

28436075 28436075
28433401 28433401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

28436076 28436076
28433501 28433501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 50. (2843) Reference codes 301

28436081 • 28438007

28436081 28436081 28438000 28438000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
28436082 28436082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
28438002 28438002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
28436083 28436083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
28438004 28438004
Explanation: Voltage drop detected on I/O processor
28436085 28436085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
28438005 28438005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
28436200 28436200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

28436201 28436201 28438007 28438007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
28436602 28436602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

302 System reference codes (1xxx - Axxx)

 28438010 • 28438151

is required. This reference code is logged for

28438010 28438010
information only.
Explanation: A permanent cache adapter card failure
occurred.
28438133 28438133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 28438140 28438140
Explanation: IOA detected recoverable device bus
28438011 28438011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 28438141 28438141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 28438145 28438145
Explanation: A recoverable I/O processor error
28438100 28438100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 28438146 28438146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
28438130 28438130
v FI01105
Explanation: IOA detected recoverable device bus
error
28438150 28438150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
28438131 28438131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
28438151 28438151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
28438132 28438132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 50. (2843) Reference codes 303

28438155 • 28439008

28438155 28438155 28438301 28438301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
28438156 28438156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 28438400 28438400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
28438157 28438157 v AJDGP01
Explanation: I/O adapter card error
28439000 28439000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 28439001 28439001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 28439002 28439002
Explanation: I/O processor card detected device error
28438200 28438200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
28438300 28438300
Explanation: I/O processor card or Licensed Internal 28439008 28439008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

304 System reference codes (1xxx - Axxx)

 28439009 • 28439028

28439009 28439009 28439022 28439022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

28439010 28439010 28439023 28439023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

28439011 28439011 28439024 28439024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

28439012 28439012 28439025 28439025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 28439026 28439026
v CACHE Explanation: Array not functional due to present
hardware configuration.
28439013 28439013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 28439027 28439027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
28439020 28439020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 28439028 28439028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
28439021 28439021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 50. (2843) Reference codes 305

28439029 • 28439081

28439029 28439029 28439051 28439051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2843902F 2843902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
28439052 28439052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
28439030 28439030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 28439053 28439053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
28439031 28439031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
28439040 28439040
Explanation: Array protection temporarily suspended 28439054 28439054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
28439041 28439041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

28439081 28439081
28439050 28439050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

306 System reference codes (1xxx - Axxx)

 28439082 • 2843B3B9

28439082 28439082 2843B3B2 2843B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2843B3B3 2843B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
28439090 28439090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2843B3B4 2843B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2843B3B5 2843B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
28439091 28439091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2843B3B6 2843B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2843B3B7 2843B3B7

28439092 28439092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2843B3B8 2843B3B8

2843B3B1 2843B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2843B3B9 2843B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 50. (2843) Reference codes 307

2843B3E0 • 2843FF6D

v IOP
2843BE00 2843BE00
Explanation: I/O processor detected a fault condition
2843B3E0 2843B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2843B3E1 2843B3E1
2843FF3D 2843FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2843B410 2843B410
2843FF6D 2843FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2843B411 2843B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2843B412 2843B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2843B935 2843B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

308 System reference codes (1xxx - Axxx)

Chapter 51. (2844) Reference codes
Response: The I/O processor error log is being filled
28440A17 28440A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 28441317 28441317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
28440A22 28440A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

2844102E 2844102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

28442200 28442200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
28441306 28441306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
28442201 28442201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 28442202 28442202
Explanation: Removable media error during IPL
28441307 28441307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 28443000 28443000
Explanation: A permanent I/O processor failure
28441310 28441310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 309

28443001 • 28443084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
28443001 28443001
Explanation: Not valid condition in I/O Processor 28443022 28443022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
28443002 28443002 v STORIOA
Explanation: Addressed device failed to respond to
selection 28443023 28443023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
28443006 28443006
Explanation: System bus error 28443080 28443080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

28443020 28443020 28443081 28443081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 28443084 28443084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
28443021 28443021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

310 System reference codes (1xxx - Axxx)

 28443087 • 28443121

28443087 28443087 28443103 28443103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
28443100 28443100
Explanation: I/O processor card detected interface 28443109 28443109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
28443101 28443101
28443110 28443110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

28443102 28443102
28443120 28443120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 28443121 28443121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 51. (2844) Reference codes 311

28443122 • 28443205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 28443143 28443143
Explanation: I/O Processor detected that the bus is
28443122 28443122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28443150 28443150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
28443123 28443123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 28443151 28443151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
28443136 28443136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
28443200 28443200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
28443140 28443140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

28443141 28443141 28443203 28443203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
28443205 28443205
Explanation: Disk sector read error
28443142 28443142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

312 System reference codes (1xxx - Axxx)

 28443215 • 28446076

28443215 28443215 28443600 28443600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
28443601 28443601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

28443250 28443250
28446070 28446070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
28446071 28446071

28443300 28443300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
28446072 28446072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
28443400 28443400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
28446073 28446073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

28446075 28446075
28443401 28443401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

28446076 28446076
28443501 28443501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 51. (2844) Reference codes 313

28446081 • 28448007

28446081 28446081 28448000 28448000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
28446082 28446082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
28448002 28448002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
28446083 28446083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
28448004 28448004
Explanation: Voltage drop detected on I/O processor
28446085 28446085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
28448005 28448005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
28446200 28446200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

28446201 28446201 28448007 28448007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
28446602 28446602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

314 System reference codes (1xxx - Axxx)

 28448010 • 28448151

is required. This reference code is logged for

28448010 28448010
information only.
Explanation: A permanent cache adapter card failure
occurred.
28448133 28448133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 28448140 28448140
Explanation: IOA detected recoverable device bus
28448011 28448011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 28448141 28448141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 28448145 28448145
Explanation: A recoverable I/O processor error
28448100 28448100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 28448146 28448146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
28448130 28448130
v FI01105
Explanation: IOA detected recoverable device bus
error
28448150 28448150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
28448131 28448131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
28448151 28448151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
28448132 28448132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 51. (2844) Reference codes 315

28448155 • 28449008

28448155 28448155 28448301 28448301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
28448156 28448156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 28448400 28448400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
28448157 28448157 v AJDGP01
Explanation: I/O adapter card error
28449000 28449000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 28449001 28449001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 28449002 28449002
Explanation: I/O processor card detected device error
28448200 28448200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
28448300 28448300
Explanation: I/O processor card or Licensed Internal 28449008 28449008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

316 System reference codes (1xxx - Axxx)

 28449009 • 28449028

28449009 28449009 28449022 28449022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

28449010 28449010 28449023 28449023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

28449011 28449011 28449024 28449024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

28449012 28449012 28449025 28449025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 28449026 28449026
v CACHE Explanation: Array not functional due to present
hardware configuration.
28449013 28449013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 28449027 28449027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
28449020 28449020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 28449028 28449028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
28449021 28449021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 51. (2844) Reference codes 317

28449029 • 28449081

28449029 28449029 28449051 28449051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
2844902F 2844902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
28449052 28449052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
28449030 28449030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 28449053 28449053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
28449031 28449031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
28449040 28449040
Explanation: Array protection temporarily suspended 28449054 28449054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
28449041 28449041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

28449081 28449081
28449050 28449050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

318 System reference codes (1xxx - Axxx)

 28449082 • 2844B3B9

28449082 28449082 2844B3B2 2844B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 2844B3B3 2844B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
28449090 28449090 v IOP
Explanation: Disk unit has been modified after the
last known status. 2844B3B4 2844B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 2844B3B5 2844B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
28449091 28449091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 2844B3B6 2844B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
2844B3B7 2844B3B7

28449092 28449092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
2844B3B8 2844B3B8

2844B3B1 2844B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
2844B3B9 2844B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 51. (2844) Reference codes 319

2844B3E0 • 2844FF6D

v IOP
2844BE00 2844BE00
Explanation: I/O processor detected a fault condition
2844B3E0 2844B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

2844B3E1 2844B3E1
2844FF3D 2844FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

2844B410 2844B410
2844FF6D 2844FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
2844B411 2844B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

2844B412 2844B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

2844B935 2844B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

320 System reference codes (1xxx - Axxx)

Chapter 52. (2847) Reference codes
Response: The Licensed Internal Code found a
28470A17 28470A17
condition that should not have occurred.
Explanation: A permanent I/O processor failure
Failing Item:
occurred
v IOP
Failing Item:
v AJDGP01
v IOP
v MA_BRDG
28473002 28473002
v AJDGP01
Explanation: Addressed device is not responding
v AJDG301
Failing Item:
28470A22 28470A22 v FCPORT
v FCDEV
Explanation: I/O processor detected a storage transfer
error v FCIOA
v FCINTF
Failing Item:
v OPT_CLN
v AJDGP01
v AJDG301
28473006 28473006
v IOP
v MA_BRDG Explanation: System bus error
Failing Item:
28471307 28471307 v IOP
Explanation: I/O processor resource not available v ANYBUS
v FCIOA
Failing Item:
v OPT_CLN
v AJDGP01
v AJDG301
28473080 28473080

28471310 28471310 Explanation: I/O processor Licensed Internal Code

error
Explanation: I/O processor resource not available
Failing Item:
Response: The I/O processor error log is being filled
v AJDGP01
faster than the errors are being reported to the system.
Check other errors reported to the system and correct
them. 28473081 28473081
Explanation: System log entry only, no service action
28473000 28473000 required
Explanation: A permanent I/O processor failure
occurred 28473084 28473084
Failing Item: Explanation: I/O processor card or Licensed Internal
v FCIOA Code error
v IOP Response: A microprocessor exception occurred on the
v MA_BRDG I/O processor.
v OPT_CLN Failing Item:
v AJDGP01
28473001 28473001 v IOP
Explanation: Not valid condition in I/O Processor v FCIOA
Licensed Internal Code v MA_BRDG

© Copyright IBM Corp. 2007, 2009 321

28473087 • 28476081

v OPT_CLN
28473501 28473501
Explanation: I/O processor Licensed Internal Code
28473087 28473087
error
Explanation: I/O processor resource not available
Failing Item:
Response: The Licensed Internal Code could not v AJDGP01
allocate resources on the I/O processor card.
v IOP
Failing Item:
v AJDGP01 28476070 28476070
v AJDG301
Explanation: A permanent I/O processor failure
v FCIOA occurred
v OPT_CLN
Failing Item:
v IOP
28473100 28473100
Explanation: I/O processor card detected interface 28476071 28476071
error
Explanation: I/O processor Licensed Internal Code
Failing Item: error
v FCINTF
Failing Item:
v ANYFC
v AJDGP01
v FCIOA
v OPT_CLN
28476072 28476072
Explanation: I/O processor Licensed Internal Code
28473109 28473109
error
Explanation: I/O processor timed out a device
Failing Item:
command
v AJDGP01
Failing Item:
v IOP
v FCDEV
v FCINTF
28476075 28476075
v FCIOA
Explanation: I/O processor resource not available
v OPT_CLN
Failing Item:
28473120 28473120 v AJDGP01

Explanation: I/O processor detected a port failure

28476076 28476076
Failing Item:
Explanation: I/O processor card detected media error
v FCPORT
v FCIOA Failing Item:
v FCDEV v AJDG301
v OPT_CLN v AJDGP01
v FCDEV
28473200 28473200
28476081 28476081
Explanation: A disk device reported a failure
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FCDEV
Failing Item:
v FCIOA
v AJDGP01
v IOP
v IOP
v OPT_CLN

322 System reference codes (1xxx - Axxx)

 28476082 • 28478301

v ANYBRDG
28476082 28476082
v OPT_CLN
Explanation: I/O processor Licensed Internal Code
error
28478155 28478155
Failing Item:
Explanation: A permanent I/O processor failure
v AJDGP01
occurred
v IOP
Failing Item:
v AJDGP01
28476083 28476083
v FCIOA
Explanation: I/O processor Licensed Internal Code
v OPT_CLN
error
Failing Item:
28478156 28478156
v AJDGP01
Explanation: A permanent I/O processor failure
v IOP
occurred
Failing Item:
28476085 28476085
v AJDGP01
Explanation: I/O processor Licensed Internal Code
v FCIOA
error
v OPT_CLN
Failing Item:
v AJDGP01
28478200 28478200
v IOP
Explanation: I/O processor Licensed Internal Code
v MA_BRDG
error
Failing Item:
28476200 28476200
v AJDGP01
Explanation: A permanent IOA hardware error
v IOP
occurred
Failing Item:
28478300 28478300
v FCIOA
Explanation: I/O processor card or Licensed Internal
v OPT_CLN
Code error
Response: A microprocessor exception occurred on the
28476201 28476201
I/O processor.
Explanation: IOA LID is not valid
Failing Item:
Failing Item: v FCIOA
v AJDGP01 v IOP
v AJDGP01
28478100 28478100 v OPT_CLN
Explanation: I/O processor Licensed Internal Code
error 28478301 28478301
Failing Item: Explanation: Not valid condition in I/O Processor
v AJDGP01 Licensed Internal Code
v IOP Response: The Licensed Internal Code found a
condition that should not have occurred.
28478150 28478150 Failing Item:
Explanation: A permanent I/O processor failure v FCIOA
occurred v AJDGP01
Failing Item: v IOP
v FCIOA v OPT_CLN

Chapter 52. (2847) Reference codes 323

2847B3B1 • 2847BE00

v IOP
2847B3B1 2847B3B1
Explanation: A permanent I/O processor failure
2847B3E0 2847B3E0
occurred
Explanation: I/O processor detected a fault condition
Failing Item:
v IOP Failing Item:
v IOP
2847B3B2 2847B3B2 v MA_BRDG

Explanation: A permanent I/O processor failure

occurred 2847B3E1 2847B3E1

Failing Item: Explanation: I/O processor detected a fault condition

v IOP Failing Item:
v IOP
2847B3B3 2847B3B3 v MA_BRDG
Explanation: A permanent I/O processor failure
occurred 2847B935 2847B935
Failing Item: Explanation: Unknown hardware detected
v IOP Failing Item:
v FCIOA
2847B3B4 2847B3B4 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred v MA_BRDG
Failing Item: v OPT_CLN
v IOP
2847BE00 2847BE00
2847B3B5 2847B3B5 Explanation: I/O processor detected a fault condition
Explanation: A permanent I/O processor failure Failing Item:
occurred
v AJDGP01
Failing Item: v IOP
v IOP v FCIOA
v MA_BRDG
2847B3B6 2847B3B6 v OPT_CLN
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOP

2847B3B7 2847B3B7
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOP

2847B3B8 2847B3B8
Explanation: Multi-adapter Bridge error detected
Failing Item:
v MA_BRDG

324 System reference codes (1xxx - Axxx)

Chapter 53. (2849) Reference codes
2849B904 2849B904
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2849B930 2849B930
Explanation: I/O adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00718
v FI00719

2849B931 2849B931
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2849B933 2849B933
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 325

326 System reference codes (1xxx - Axxx)
Chapter 54. (284B) Reference codes
Response: The I/O processor error log is being filled
284B0A17 284B0A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 284B1317 284B1317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
284B0A22 284B0A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

284B102E 284B102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

284B2200 284B2200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
284B1306 284B1306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
284B2201 284B2201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 284B2202 284B2202
Explanation: Removable media error during IPL
284B1307 284B1307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 284B3000 284B3000
Explanation: A permanent I/O processor failure
284B1310 284B1310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 327

284B3001 • 284B3084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
284B3001 284B3001
Explanation: Not valid condition in I/O Processor 284B3022 284B3022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
284B3002 284B3002 v STORIOA
Explanation: Addressed device failed to respond to
selection 284B3023 284B3023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
284B3006 284B3006
Explanation: System bus error 284B3080 284B3080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

284B3020 284B3020 284B3081 284B3081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 284B3084 284B3084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
284B3021 284B3021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

328 System reference codes (1xxx - Axxx)

 284B3087 • 284B3121

284B3087 284B3087 284B3103 284B3103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
284B3100 284B3100
Explanation: I/O processor card detected interface 284B3109 284B3109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
284B3101 284B3101
284B3110 284B3110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

284B3102 284B3102
284B3120 284B3120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 284B3121 284B3121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 54. (284B) Reference codes 329

284B3122 • 284B3205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 284B3143 284B3143
Explanation: I/O Processor detected that the bus is
284B3122 284B3122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 284B3150 284B3150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
284B3123 284B3123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 284B3151 284B3151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
284B3136 284B3136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
284B3200 284B3200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
284B3140 284B3140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

284B3141 284B3141 284B3203 284B3203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
284B3205 284B3205
Explanation: Disk sector read error
284B3142 284B3142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

330 System reference codes (1xxx - Axxx)

 284B3215 • 284B6076

284B3215 284B3215 284B3600 284B3600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
284B3601 284B3601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

284B3250 284B3250
284B6070 284B6070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
284B6071 284B6071

284B3300 284B3300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
284B6072 284B6072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
284B3400 284B3400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
284B6073 284B6073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

284B6075 284B6075
284B3401 284B3401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

284B6076 284B6076
284B3501 284B3501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 54. (284B) Reference codes 331

284B6081 • 284B8007

284B6081 284B6081 284B8000 284B8000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
284B6082 284B6082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
284B8002 284B8002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
284B6083 284B6083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
284B8004 284B8004
Explanation: Voltage drop detected on I/O processor
284B6085 284B6085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
284B8005 284B8005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
284B6200 284B6200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

284B6201 284B6201 284B8007 284B8007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
284B6602 284B6602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

332 System reference codes (1xxx - Axxx)

 284B8010 • 284B8151

is required. This reference code is logged for

284B8010 284B8010
information only.
Explanation: A permanent cache adapter card failure
occurred.
284B8133 284B8133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 284B8140 284B8140
Explanation: IOA detected recoverable device bus
284B8011 284B8011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 284B8141 284B8141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 284B8145 284B8145
Explanation: A recoverable I/O processor error
284B8100 284B8100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 284B8146 284B8146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
284B8130 284B8130
v FI01105
Explanation: IOA detected recoverable device bus
error
284B8150 284B8150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
284B8131 284B8131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
284B8151 284B8151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
284B8132 284B8132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 54. (284B) Reference codes 333

284B8155 • 284B9008

284B8155 284B8155 284B8301 284B8301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
284B8156 284B8156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 284B8400 284B8400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
284B8157 284B8157 v AJDGP01
Explanation: I/O adapter card error
284B9000 284B9000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 284B9001 284B9001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 284B9002 284B9002
Explanation: I/O processor card detected device error
284B8200 284B8200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
284B8300 284B8300
Explanation: I/O processor card or Licensed Internal 284B9008 284B9008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

334 System reference codes (1xxx - Axxx)

 284B9009 • 284B9028

284B9009 284B9009 284B9022 284B9022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

284B9010 284B9010 284B9023 284B9023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

284B9011 284B9011 284B9024 284B9024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

284B9012 284B9012 284B9025 284B9025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 284B9026 284B9026
v CACHE Explanation: Array not functional due to present
hardware configuration.
284B9013 284B9013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 284B9027 284B9027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
284B9020 284B9020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 284B9028 284B9028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
284B9021 284B9021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 54. (284B) Reference codes 335

284B9029 • 284B9081

284B9029 284B9029 284B9051 284B9051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
284B902F 284B902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
284B9052 284B9052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
284B9030 284B9030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 284B9053 284B9053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
284B9031 284B9031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
284B9040 284B9040
Explanation: Array protection temporarily suspended 284B9054 284B9054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
284B9041 284B9041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

284B9081 284B9081
284B9050 284B9050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

336 System reference codes (1xxx - Axxx)

 284B9082 • 284BB3B9

284B9082 284B9082 284BB3B2 284BB3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 284BB3B3 284BB3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
284B9090 284B9090 v IOP
Explanation: Disk unit has been modified after the
last known status. 284BB3B4 284BB3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 284BB3B5 284BB3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
284B9091 284B9091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 284BB3B6 284BB3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
284BB3B7 284BB3B7

284B9092 284B9092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
284BB3B8 284BB3B8

284BB3B1 284BB3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
284BB3B9 284BB3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 54. (284B) Reference codes 337

284BB3E0 • 284BFF6D

v IOP
284BBE00 284BBE00
Explanation: I/O processor detected a fault condition
284BB3E0 284BB3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

284BB3E1 284BB3E1
284BFF3D 284BFF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

284BB410 284BB410
284BFF6D 284BFF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
284BB411 284BB411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

284BB412 284BB412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

284BB935 284BB935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

338 System reference codes (1xxx - Axxx)

Chapter 55. (2875) Reference codes
v DISKPWR
28751511 28751511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
28753002 28753002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
28751515 28751515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 28753109 28753109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 28757614 28757614
Explanation: A fatal error occurred on fan 1
28751521 28751521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
28757624 28757624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
28751525 28751525
28757634 28757634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 28757644 28757644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 339

28758404 • 2875FFF4

28758404 28758404
Explanation: System log entry only, no service action
required

2875FFF4 2875FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

340 System reference codes (1xxx - Axxx)

Chapter 56. (2876) Reference codes
v DISKPWR
28761511 28761511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
28763002 28763002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
28761515 28761515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 28763109 28763109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 28767614 28767614
Explanation: A fatal error occurred on fan 1
28761521 28761521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
28767624 28767624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
28761525 28761525
28767634 28767634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 28767644 28767644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 341

28768404 • 2876FFF4

28768404 28768404
Explanation: System log entry only, no service action
required

2876FFF4 2876FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

342 System reference codes (1xxx - Axxx)

Chapter 57. (2890) Reference codes
Failing Item:
28900A17 28900A17
v IOP
Explanation: A permanent I/O processor failure
v AJDGP01
occurred
Failing Item:
28903006 28903006
v IOP
Explanation: An I/O adapter failure occurred.
v MA_BRDG
v AJDG301 Failing Item:
v AJDGP01 v IOP
v ANYBUS
28900A22 28900A22
28903080 28903080
Explanation: Adapter card storage error
Explanation: I/O adapter Licensed Internal Code
Failing Item:
failed.
v AJDGP01
Failing Item:
v AJDG301
v AJDGP01
v IOP
v MA_BRDG
28903081 28903081

28901307 28901307 Explanation: I/O adapter error; logged only.

Explanation: I/O adapter resource not available.

28903084 28903084
Failing Item:
Explanation: An I/O adapter failure occurred.
v AJDGP01
v AJDG301 Failing Item:
v AJDGP01
28901310 28901310 v IOP
v IOA
Explanation: I/O adapter resource not available.
v MA_BRDG
Response: The INS processor error log is being filled
faster than the errors are being reported to the system.
Check other errors reported to the system and correct 28903087 28903087
them. Explanation: I/O adapter resource not available.
Failing Item: Failing Item:
v IOP v AJDGP01
v AJDGP01 v AJDG301
v NTUSER
28903000 28903000 v IOA
Explanation: An I/O adapter failure occurred.
Failing Item: 28906070 28906070
v IOP Explanation: An I/O adapter failure occurred.
v AJDGP01 Failing Item:
v IOP
28903001 28903001
Explanation: I/O adapter Licensed Internal Code 28906071 28906071
failed.

© Copyright IBM Corp. 2007, 2009 343

28906072 • 28906226

Explanation: I/O adapter Licensed Internal Code

28906210 28906210
failed.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v AJDGP01
Failing Item:
v AJDGP01
28906072 28906072
Explanation: I/O adapter Licensed Internal Code
28906221 28906221
failed.
Explanation: I/O processor resource not available
Failing Item:
v AJDGP01 Failing Item:
v IOP v AJDG301

28906075 28906075 28906222 28906222

Explanation: I/O adapter resource not available. Explanation: A permanent I/O processor failure
occurred
Failing Item:
Failing Item:
v AJDGP01
v AJDGP01
v IOP
28906083 28906083
Explanation: I/O adapter Licensed Internal Code
28906223 28906223
failed.
Explanation: A permanent I/O processor failure
Failing Item:
occurred
v AJDGP01
Failing Item:
v IOP
v IOP
v AJDGP01
28906085 28906085
Explanation: I/O adapter Licensed Internal Code
28906224 28906224
failed.
Explanation: A permanent I/O processor failure
Failing Item:
occurred
v AJDGP01
Failing Item:
v IOP
v DISKIMG
v MA_BRDG
v AJDGP01
v IOP
28906201 28906201
v MEMORY
Explanation: A permanent I/O processor failure
occurred
28906225 28906225
Failing Item:
Explanation: A permanent I/O processor failure
v IOP
occurred
v AJDGP01
Failing Item:
v AJDGP01
28906202 28906202
v AJDG301
Explanation: I/O processor Licensed Internal Code
v IOP
error
Failing Item:
28906226 28906226
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Failing Item:
v AJDG301

344 System reference codes (1xxx - Axxx)

 28906227 • 2890653A

v AS4NTDD v AJDGP01
v AS4NTDD
28906227 28906227
Explanation: A HostLAN error was detected 28906533 28906533

Failing Item: Explanation: A Virtual SCSI error was detected.

v NTUSER Failing Item:
v AJDGP01 v NTUSER
v IOP v NTOPSYS
v AS4NTDD
28906228 28906228
Explanation: Windows initiated a warm boot 28906534 28906534

Failing Item: Explanation: A Virtual SCSI error was detected.

v AJDGP01 Failing Item:
v IOP v AS4NTDD
v AJDGP01
28906501 28906501 v NTOPSYS
Explanation: A Windows fatal error occurred
28906535 28906535
Failing Item:
v IOP Explanation: A Virtual SCSI error was detected.
v AJDGP01 Failing Item:
v NTUSER
28906502 28906502 v NTDEVDR
Explanation: A Windows fatal error occurred v AJDGP01

Failing Item:
28906538 28906538
v AJDGP01
v IOP Explanation: A Virtual SCSI error was detected.
Failing Item:
28906530 28906530 v NTVSCSI
Explanation: A Virtual SCSI error was detected. v NTOPSYS

Failing Item:
28906539 28906539
v NTVSCSI
v NTOPSYS Explanation: A Virtual SCSI error was detected.
Failing Item:
28906531 28906531 v NTVSCSI
Explanation: A Virtual SCSI error was detected. v AS4NTDD
v NTOPSYS
Failing Item:
v AJDGP01
v NTVSCSI
v AS4NTDD
2890653A 2890653A
v NTOPSYS
v AJDGP01 Explanation: A Virtual SCSI error was detected.
Failing Item:
28906532 28906532 v NTOPSYS
Explanation: A Virtual SCSI error was detected. v AJDGP01
v AS4NTDD
Failing Item:
v NTOPSYS

Chapter 57. (2890) Reference codes 345

2890653B • 28908301

2890653B 2890653B 28906542 28906542

Explanation: A Virtual SCSI error was detected. Explanation: Licensed Internal Code error detected.
Failing Item: Failing Item:
v NTUSER v AJDG301
v NTOPSYS v AJDGP01
v AS4NTDD
28906543 28906543
2890653C 2890653C Explanation: A Windows fatal error occurred
Explanation: A Virtual SCSI error was detected. Failing Item:
Failing Item: v NTOPSYS
v AS4NTDD v NTVSCSI
v AJDGP01
v NTOPSYS 28906580 28906580
Explanation: A Windows fatal error occurred
2890653D 2890653D
Failing Item:
Explanation: A Virtual SCSI error was detected. v DISKIMG
Failing Item: v IOP
v NTUSER v AJDGP01
v NTDEVDR
v AJDGP01 289065B0 289065B0
Explanation: A HostLAN error was detected
2890653F 2890653F
Failing Item:
Explanation: A Virtual SCSI error was detected. v NTLANDD
Failing Item: v NTOPSYS
v NTDEVDR
v NTOPSYS 289065B1 289065B1
v AJDG301 Explanation: A HostLAN error was detected
Failing Item:
28906540 28906540
v NTLANDD
Explanation: A Virtual SCSI error was detected. v NTOPSYS
Failing Item: v AJDG301
v NTVSCSI
v AJDGP01 289065B2 289065B2
v AJDG301 Explanation: A HostLAN error was detected
Failing Item:
28906541 28906541
v NTDEVDR
Explanation: A permanent I/O processor failure v NTOPSYS
occurred
v AJDG301
Failing Item:
v IOP 28908301 28908301
v AJDGP01
Explanation: An I/O adapter failure occurred.
Failing Item:
v AJDGP01
v IOP

346 System reference codes (1xxx - Axxx)

 2890B3B1 • 2890B4B4

v IOP
2890B3B1 2890B3B1
Explanation: A permanent I/O processor failure
2890B3B9 2890B3B9
occurred
Explanation: A permanent I/O processor failure
Failing Item:
occurred
v IOP
Failing Item:
v IOP
2890B3B2 2890B3B2
Explanation: A permanent I/O processor failure
2890B3E0 2890B3E0
occurred
Explanation: I/O processor detected a fault condition
Failing Item:
v IOP Failing Item:
v IOP
2890B3B3 2890B3B3 v MA_BRDG

Explanation: A permanent I/O processor failure

occurred 2890B3E1 2890B3E1

Failing Item: Explanation: An I/O adapter failure occurred.

v IOP Failing Item:
v IOP
2890B3B4 2890B3B4 v MA_BRDG
Explanation: A permanent I/O processor failure
occurred 2890B4B0 2890B4B0
Failing Item: Explanation: I/O adapter hardware error detected
v IOP Failing Item:
v IOP
2890B3B5 2890B3B5
Explanation: A permanent I/O processor failure 2890B4B1 2890B4B1
occurred
Explanation: I/O adapter hardware error detected
Failing Item:
Failing Item:
v IOP
v IOP
v MEMORY
2890B3B6 2890B3B6
Explanation: A permanent I/O processor failure 2890B4B2 2890B4B2
occurred
Explanation: Incompatible hardware detected.
Failing Item:
v IOP Failing Item:
v IOP
2890B3B7 2890B3B7
2890B4B3 2890B4B3
Explanation: A permanent I/O processor failure
occurred Explanation: Incompatible hardware detected.

Failing Item: Failing Item:

v IOP v IOA

2890B3B8 2890B3B8 2890B4B4 2890B4B4

Explanation: Multi-adapter bridge error detected. Explanation: I/O adapter hardware error detected

Failing Item: Failing Item:

v MA_BRDG v IOP

Chapter 57. (2890) Reference codes 347

2890B4B5 • 2890BE00

v IOA v MA_BRDG
v MEMORY
2890B960 2890B960
2890B4B5 2890B4B5 Explanation: I/O processor Licensed Internal Code
Explanation: An I/O adapter failure occurred. error

Failing Item: Failing Item:

v AJDGP01 v AJDGP01
v IOP v IOP
v IOA
2890B4B8 2890B4B8
2890B961 2890B961
Explanation: Adapter card storage error
Explanation: An error was detected on one of the
Failing Item:
attached adapter cards.
v MEMORY
Failing Item:
v IOP
v IOA
v IOP
2890B4B9 2890B4B9
v AJDGP01
Explanation: An I/O adapter failure occurred.
Failing Item: 2890BE00 2890BE00
v IOP
Explanation: An I/O adapter failure occurred.
Failing Item:
2890B4BC 2890B4BC
v AJDGP01
Explanation: I/O adapter error; logged only.
v IOP
Failing Item: v IOA
v IOP v MA_BRDG
v IOA

2890B4BE 2890B4BE
Explanation: Adapter card storage error
Failing Item:
v MEMORY
v IOP

2890B904 2890B904
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v IOP

2890B935 2890B935
Explanation: Incompatible hardware detected.
Failing Item:
v IOA
v AJDGP01
v IOP

348 System reference codes (1xxx - Axxx)

Chapter 58. (2892) Reference codes
Failing Item:
28920A17 28920A17
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
28923000 28923000
Failing Item:
Explanation: An I/O adapter failure occurred.
v IOP
v MA_BRDG Failing Item:
v AJDG301 v IOP
v AJDGP01 v AJDGP01

28920A22 28920A22 28923001 28923001

Explanation: Adapter card storage error Explanation: I/O adapter Licensed Internal Code
failed.
Failing Item:
Failing Item:
v AJDGP01
v IOP
v AJDG301
v AJDGP01
v IOP
v MA_BRDG
28923006 28923006

28921307 28921307 Explanation: An I/O adapter failure occurred.

Explanation: I/O adapter resource not available. Failing Item:

v IOP
Failing Item:
v ANYBUS
v AJDGP01
v AJDG301
28923080 28923080

28921310 28921310 Explanation: I/O adapter Licensed Internal Code

failed.
Explanation: I/O adapter resource not available.
Failing Item:
Response: The INS processor error log is being filled
v AJDGP01
faster than the errors are being reported to the system.
Check other errors reported to the system and correct
them. 28923081 28923081
Failing Item: Explanation: I/O adapter error; logged only.
v IOP
v AJDGP01 28923084 28923084
Explanation: An I/O adapter failure occurred.
28921317 28921317
Failing Item:
Explanation: I/O processor card error v AJDGP01
Response: Display the Service Action Log entry for v IOP
this SRC. If the Failing Item indicates to replace v IOA
hardware, then replace hardware. If the Failing Item
indicates SVCDOCS, then do NOT replace hardware. v MA_BRDG
This is a recoverable error. If the resource is not
operable, use Hardware Service Manager to re-IPL the 28923087 28923087
resource. Perform the VRYCFG command to Vary On
the NWSD. Explanation: I/O adapter resource not available.
Failing Item:

© Copyright IBM Corp. 2007, 2009 349

28926070 • 28926223

v AJDGP01
28926201 28926201
v AJDG301
Explanation: A permanent I/O processor failure
v NTUSER
occurred
v IOA
Failing Item:
v IOP
28926070 28926070
v AJDGP01
Explanation: An I/O adapter failure occurred.
Failing Item: 28926202 28926202
v IOP
Explanation: I/O processor Licensed Internal Code
error
28926071 28926071
Failing Item:
Explanation: I/O adapter Licensed Internal Code v AJDGP01
failed.
v IOP
Failing Item:
v AJDGP01 28926204 28926204
Explanation: I/O adapter failure due to a thermal
28926072 28926072 condition
Explanation: I/O adapter Licensed Internal Code Failing Item:
failed.
v IOP
Failing Item:
v AJDGP01 28926210 28926210
v IOP
Explanation: I/O processor Licensed Internal Code
error
28926075 28926075
Failing Item:
Explanation: I/O adapter resource not available. v AJDGP01
Failing Item:
v AJDGP01 28926221 28926221
Explanation: I/O processor resource not available
28926083 28926083
Failing Item:
Explanation: I/O adapter Licensed Internal Code v AJDG301
failed.
Failing Item: 28926222 28926222
v AJDGP01
Explanation: A permanent I/O processor failure
v IOP occurred
Failing Item:
28926085 28926085
v AJDGP01
Explanation: I/O adapter Licensed Internal Code v IOP
failed.
Failing Item: 28926223 28926223
v AJDGP01
Explanation: A permanent I/O processor failure
v IOP occurred
v MA_BRDG
Failing Item:
v IOP
v AJDGP01

350 System reference codes (1xxx - Axxx)

 28926224 • 28926535

28926224 28926224 28926502 28926502

Explanation: A permanent I/O processor failure Explanation: A Windows fatal error occurred
occurred
Failing Item:
Failing Item: v AJDGP01
v DISKIMG v IOP
v AJDGP01
v IOP 28926530 28926530
v MEMORY
Explanation: A Virtual SCSI error was detected.
Failing Item:
28926225 28926225
v NTVSCSI
Explanation: A permanent I/O processor failure
v NTOPSYS
occurred
Failing Item:
28926531 28926531
v AJDGP01
Explanation: A Virtual SCSI error was detected.
v AJDG301
v IOP Failing Item:
v NTVSCSI
28926226 28926226 v AS4NTDD
v NTOPSYS
Explanation: I/O processor card detected device error
v AJDGP01
Failing Item:
v AJDG301
28926532 28926532
v AS4NTDD
Explanation: A Virtual SCSI error was detected.

28926227 28926227 Failing Item:

v NTOPSYS
Explanation: A HostLAN error was detected
v AJDGP01
Failing Item:
v AS4NTDD
v NTUSER
v AJDGP01
28926533 28926533
v IOP
Explanation: A Virtual SCSI error was detected.

28926228 28926228 Failing Item:

v NTUSER
Explanation: Windows initiated a warm boot
v NTOPSYS
Failing Item:
v AS4NTDD
v AJDGP01
v IOP
28926534 28926534
Explanation: A Virtual SCSI error was detected.
28926501 28926501
Failing Item:
Explanation: A Windows fatal error occurred
v AS4NTDD
Failing Item:
v AJDGP01
v IOP
v NTOPSYS
v AJDGP01

28926535 28926535
Explanation: A Virtual SCSI error was detected.
Failing Item:
v NTUSER

Chapter 58. (2892) Reference codes 351

28926538 • 289265B0

v NTDEVDR
2892653F 2892653F
v AJDGP01
Explanation: A Virtual SCSI error was detected.

28926538 28926538 Failing Item:

v NTDEVDR
Explanation: A Virtual SCSI error was detected.
v NTOPSYS
Failing Item:
v AJDG301
v NTVSCSI
v NTOPSYS
28926540 28926540
Explanation: A Virtual SCSI error was detected.
28926539 28926539
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTVSCSI
Failing Item:
v AJDGP01
v NTVSCSI
v AJDG301
v AS4NTDD
v NTOPSYS
28926541 28926541
v AJDGP01
Explanation: A permanent I/O processor failure
occurred
2892653A 2892653A
Failing Item:
Explanation: A Virtual SCSI error was detected.
v IOP
Failing Item: v AJDGP01
v NTOPSYS
v AJDGP01 28926542 28926542
v AS4NTDD
Explanation: Licensed Internal Code error detected.
Failing Item:
2892653B 2892653B
v AJDG301
Explanation: A Virtual SCSI error was detected.
v AJDGP01
Failing Item:
v NTUSER 28926543 28926543
v NTOPSYS
Explanation: A Windows fatal error occurred
v AS4NTDD
Failing Item:
v NTOPSYS
2892653C 2892653C
v NTVSCSI
Explanation: A Virtual SCSI error was detected.
Failing Item: 28926580 28926580
v AS4NTDD
Explanation: A Windows fatal error occurred
v AJDGP01
Failing Item:
v NTOPSYS
v DISKIMG
v IOP
2892653D 2892653D
v AJDGP01
Explanation: A Virtual SCSI error was detected.
Failing Item: 289265B0 289265B0
v NTUSER
Explanation: A HostLAN error was detected
v NTDEVDR
Failing Item:
v AJDGP01
v NTLANDD
v NTOPSYS

352 System reference codes (1xxx - Axxx)

 289265B1 • 2892B3E1

289265B1 289265B1 2892B3B5 2892B3B5

Explanation: A HostLAN error was detected Explanation: A permanent I/O processor failure
occurred
Failing Item:
v NTLANDD Failing Item:
v NTOPSYS v IOP
v AJDG301
2892B3B6 2892B3B6
289265B2 289265B2 Explanation: A permanent I/O processor failure
occurred
Explanation: A HostLAN error was detected
Failing Item:
Failing Item:
v IOP
v NTDEVDR
v NTOPSYS
2892B3B7 2892B3B7
v AJDG301
Explanation: A permanent I/O processor failure
occurred
28928301 28928301
Failing Item:
Explanation: An I/O adapter failure occurred.
v IOP
Failing Item:
v AJDGP01
2892B3B8 2892B3B8
v IOP
Explanation: Multi-adapter bridge error detected.

2892B3B1 2892B3B1 Failing Item:

v MA_BRDG
Explanation: A permanent I/O processor failure
occurred v IOP

Failing Item:
2892B3B9 2892B3B9
v IOP
Explanation: A permanent I/O processor failure
occurred
2892B3B2 2892B3B2
Failing Item:
Explanation: A permanent I/O processor failure
occurred v IOP

Failing Item:
2892B3E0 2892B3E0
v IOP
Explanation: I/O processor detected a fault condition
2892B3B3 2892B3B3 Failing Item:
Explanation: A permanent I/O processor failure v IOP
occurred v MA_BRDG
Failing Item:
v IOP 2892B3E1 2892B3E1
Explanation: An I/O adapter failure occurred.
2892B3B4 2892B3B4 Failing Item:
Explanation: A permanent I/O processor failure v IOP
occurred v MA_BRDG
Failing Item:
v IOP

Chapter 58. (2892) Reference codes 353

2892B4B0 • 2892B961

2892B4B0 2892B4B0 2892B4BC 2892B4BC

Explanation: I/O adapter hardware error detected Explanation: I/O adapter error; logged only.
Failing Item: Failing Item:
v IOP v IOP
v IOA
2892B4B1 2892B4B1
Explanation: I/O adapter hardware error detected 2892B4BE 2892B4BE

Failing Item: Explanation: Adapter card storage error

v IOP Failing Item:
v MEMORY v MEMORY
v IOP
2892B4B2 2892B4B2
Explanation: Incompatible hardware detected. 2892B904 2892B904

Failing Item: Explanation: A permanent I/O processor failure

occurred
v IOP
Failing Item:
2892B4B3 2892B4B3 v AJDGP01
v IOP
Explanation: Incompatible hardware detected.
Failing Item:
2892B935 2892B935
v IOA
Explanation: Incompatible hardware detected.

2892B4B4 2892B4B4 Failing Item:

v IOA
Explanation: I/O adapter hardware error detected
v AJDGP01
Failing Item:
v IOP
v IOP
v MA_BRDG
v IOA
v MEMORY
2892B960 2892B960
Explanation: I/O processor Licensed Internal Code
2892B4B5 2892B4B5
error
Explanation: An I/O adapter failure occurred.
Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP v IOA

2892B4B8 2892B4B8 2892B961 2892B961

Explanation: Adapter card storage error Explanation: An error was detected on one of the
Failing Item: attached adapter cards.

v MEMORY Failing Item:

v IOP v IOA
v IOP
2892B4B9 2892B4B9 v AJDGP01
Explanation: An I/O adapter failure occurred.
Failing Item:
v IOP

354 System reference codes (1xxx - Axxx)

 2892BE00

2892BE00 2892BE00
Explanation: An I/O adapter failure occurred.
Failing Item:
v AJDGP01
v IOP
v IOA
v MA_BRDG

Chapter 58. (2892) Reference codes 355

356 System reference codes (1xxx - Axxx)
Chapter 59. (28B9) Reference codes
28B91511 28B91511 28B93109 28B93109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

28B91515 28B91515 28B97611 28B97611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 28B97614 28B97614
Explanation: A fatal error occurred on fan 1
28B91521 28B91521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 28B97621 28B97621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

28B91525 28B91525 28B97624 28B97624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 28B97631 28B97631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
28B93002 28B93002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 28B97634 28B97634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 357

28B98401 • 28B9FFF4

28B98401 28B98401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

28B98404 28B98404
Explanation: System log entry only, no service action
required

28B9FFF4 28B9FFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

358 System reference codes (1xxx - Axxx)

Chapter 60. (28CB) Reference codes
28CB1511 28CB1511 28CB3109 28CB3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

28CB1515 28CB1515 28CB7611 28CB7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 28CB7614 28CB7614
Explanation: A fatal error occurred on fan 1
28CB1521 28CB1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 28CB7621 28CB7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

28CB1525 28CB1525 28CB7624 28CB7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 28CB7631 28CB7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
28CB3002 28CB3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 28CB7634 28CB7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 359

28CB8401 • 28CBFFF4

28CB8401 28CB8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

28CB8404 28CB8404
Explanation: System log entry only, no service action
required

28CBFFF4 28CBFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

360 System reference codes (1xxx - Axxx)

Chapter 61. (28CC) Reference codes
28CC1511 28CC1511 28CC3109 28CC3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

28CC1515 28CC1515 28CC7611 28CC7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 28CC7614 28CC7614
Explanation: A fatal error occurred on fan 1
28CC1521 28CC1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 28CC7621 28CC7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

28CC1525 28CC1525 28CC7624 28CC7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 28CC7631 28CC7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
28CC3002 28CC3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 28CC7634 28CC7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 361

28CC8401 • 28CCFFF4

28CC8401 28CC8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

28CC8404 28CC8404
Explanation: System log entry only, no service action
required

28CCFFF4 28CCFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

362 System reference codes (1xxx - Axxx)

Chapter 62. (293C) Reference codes
v DISKPWR
293C1511 293C1511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
293C3002 293C3002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
293C1515 293C1515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 293C3109 293C3109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 293C7614 293C7614
Explanation: A fatal error occurred on fan 1
293C1521 293C1521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
293C7624 293C7624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
293C1525 293C1525
293C7634 293C7634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 293C7644 293C7644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 363

293C8404 • 293CFFF4

293C8404 293C8404
Explanation: System log entry only, no service action
required

293CFFF4 293CFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

364 System reference codes (1xxx - Axxx)

Chapter 63. (293D) Reference codes
v DISKPWR
293D1511 293D1511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
293D3002 293D3002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
293D1515 293D1515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 293D3109 293D3109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 293D7614 293D7614
Explanation: A fatal error occurred on fan 1
293D1521 293D1521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
293D7624 293D7624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
293D1525 293D1525
293D7634 293D7634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 293D7644 293D7644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 365

293D8404 • 293DFFF4

293D8404 293D8404
Explanation: System log entry only, no service action
required

293DFFF4 293DFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

366 System reference codes (1xxx - Axxx)

Chapter 64. (297D) Reference codes
v DISKPWR
297D1511 297D1511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
297D3002 297D3002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
297D1515 297D1515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 297D3109 297D3109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 297D7614 297D7614
Explanation: A fatal error occurred on fan 1
297D1521 297D1521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
297D7624 297D7624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
297D1525 297D1525
297D7634 297D7634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 297D7644 297D7644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 367

297D8404 • 297DFFF4

297D8404 297D8404
Explanation: System log entry only, no service action
required

297DFFF4 297DFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

368 System reference codes (1xxx - Axxx)

Chapter 65. (2A39) Reference codes
v DISKPWR
2A391511 2A391511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
2A393002 2A393002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
2A391515 2A391515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 2A393109 2A393109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 2A397614 2A397614
Explanation: A fatal error occurred on fan 1
2A391521 2A391521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
2A397624 2A397624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
2A391525 2A391525
2A397634 2A397634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 2A397644 2A397644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 369

2A398404 • 2A39FFF4

2A398404 2A398404
Explanation: System log entry only, no service action
required

2A39FFF4 2A39FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

370 System reference codes (1xxx - Axxx)

Chapter 66. (2B6C) Reference codes
2B6CB904 2B6CB904
Explanation: I/O Adapter Licensed Internal Code
failed
Failing Item:
v AJDGP01
v FI00719

2B6CB934 2B6CB934
Explanation: Incompatible hardware detected.
Failing Item:
v FI00719
v FI00718

2B6CB940 2B6CB940
Explanation: I/O adapter hardware error detected.
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

2B6CB941 2B6CB941
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

2B6CB942 2B6CB942
Explanation: One half of I/O adapter failed.
Failing Item:
v FI00719
v FI00718
v AJDGP01

© Copyright IBM Corp. 2007, 2009 371

372 System reference codes (1xxx - Axxx)
Chapter 67. (2BBE) Reference codes
v DISKPWR
2BBE1511 2BBE1511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
2BBE3002 2BBE3002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
2BBE1515 2BBE1515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 2BBE3109 2BBE3109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 2BBE7614 2BBE7614
Explanation: A fatal error occurred on fan 1
2BBE1521 2BBE1521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
2BBE7624 2BBE7624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
2BBE1525 2BBE1525
2BBE7634 2BBE7634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 2BBE7644 2BBE7644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 373

2BBE8404 • 2BBEFFF4

2BBE8404 2BBE8404
Explanation: System log entry only, no service action
required

2BBEFFF4 2BBEFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

374 System reference codes (1xxx - Axxx)

Chapter 68. (2BD6) Reference codes
v DISKPWR
2BD61511 2BD61511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
2BD63002 2BD63002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
2BD61515 2BD61515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 2BD63109 2BD63109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 2BD67614 2BD67614
Explanation: A fatal error occurred on fan 1
2BD61521 2BD61521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
2BD67624 2BD67624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
2BD61525 2BD61525
2BD67634 2BD67634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 2BD67644 2BD67644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 375

2BD68404 • 2BD6FFF4

2BD68404 2BD68404
Explanation: System log entry only, no service action
required

2BD6FFF4 2BD6FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

376 System reference codes (1xxx - Axxx)

Chapter 69. (2BD8) Reference codes
v DISKPWR
2BD81511 2BD81511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
2BD83002 2BD83002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
2BD81515 2BD81515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 2BD83109 2BD83109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 2BD87614 2BD87614
Explanation: A fatal error occurred on fan 1
2BD81521 2BD81521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
2BD87624 2BD87624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
2BD81525 2BD81525
2BD87634 2BD87634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 2BD87644 2BD87644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 377

2BD88404 • 2BD8FFF4

2BD88404 2BD88404
Explanation: System log entry only, no service action
required

2BD8FFF4 2BD8FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

378 System reference codes (1xxx - Axxx)

Chapter 70. (2BD9) Reference codes
v The dual battery charger and carrier card. To
2BD91310 2BD91310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
2BD93000 2BD93000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BD93020 2BD93020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP4150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BD93100 2BD93100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP4150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 2BD93140 2BD93140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 2BD93202 2BD93202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BD93400 2BD93400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Response: For card type 2BE1 (feature RAID
embedded IOAs) read the following: When working enablement card for embedded IOA) read the
the FRUs from the serviceable event or the failing item following: When working the FRUs from the
list here, the embedded storage adapters (STORIOA) serviceable event or the failing item list here, the
have two physical parts: embedded storage adapter (STORIOA) has three
physical parts:
v The embedded storage adapter on the DASD
backplane. 1. The embedded storage adapter on the I/O
backplane.
2. The RAID enablement card.

© Copyright IBM Corp. 2007, 2009 379

2BD93401 • 2BD94060

3. The Battery charger and carrier card.

2BD94010 2BD94010
See symbolic FRU FEATCRD for the location codes of Explanation: Configuration error
the FRUs if they are not listed in the serviceable event
Response: Incorrect connection between cascaded
or if you are working the failing item list here.
enclosures.
Failing Item:
Failing Item:
v SIP4150
v SIP3142
v FI02112
v STORIOA
2BD94020 2BD94020
v SASCABL
Explanation: Configuration error

2BD93401 2BD93401 Response: Number of connections exceed I/O adapter

design limits.
Explanation: Device backplane problem
Failing Item:
Failing Item:
v SIP3143
v SASEXP
v DEVBPLN
2BD94030 2BD94030
Explanation: Configuration error
2BD93405 2BD93405
Response: Incorrect multipath connection.
Explanation: An error occurred during task
initialization for a removable media device. This SRC is Failing Item:
logged when an error occurs and the removable media v SIP4144
device driver cannot determine the device type or
model.
2BD94040 2BD94040
Response: Perform the following:
Explanation: Configuration error
v Check the Product Activity Log for other entries that
indicate interface problems and work those Response: Incomplete multipath connection between
problems. I/O adapter and enclosure.
v Check the device firmware level and apply the latest Failing Item:
PTFs.
v SIP4144
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
have gathered. 2BD94041 2BD94041

Problem determination: IPL the IOP to retry the Explanation: Incomplete multipath connection
device identification process. If the error persists then
Response: Incomplete multipath connection between
contact your service provider.
device backplane and device.
Failing Item:
Failing Item:
v PTFSRCH
v SIP3146

2BD934FF 2BD934FF
2BD94050 2BD94050
Explanation: Format in progress
Explanation: Enclosure does not support required
Response: No action required. This reference code is multipath function
logged for information only.
Failing Item:
v SIP3148
2BD93601 2BD93601
Explanation: System log entry only. No service action 2BD94060 2BD94060
required.
Explanation: Multipath redundancy level reduced
Response: A redundant disk unit connection has
failed.
Failing Item:

380 System reference codes (1xxx - Axxx)

 2BD94061 • 2BD94150

v SIP4153
2BD94150 2BD94150
v SASCABL
Explanation: I/O adapter detected PCI bus error
v SASEXP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
2BD94061 2BD94061
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.

Response: A redundant disk unit connection has been If you are working with one of the card types below,
restored. No service action is required. the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
2BD94070 2BD94070
Card type 2BE1 (feature RAID enablement card for
Explanation: System log entry only. No service action embedded IOA) read the following: When working the
required. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
2BD94100 2BD94100 three physical parts:
v The embedded storage adapter on the I/O
Explanation: Device bus fabric error
backplane.
Response: For card type 2BE1 (feature RAID v The RAID enablement card.
enablement card for embedded IOA) read the
v The Battery charger and carrier card.
following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has three See symbolic FRU FEATCRD for the location codes of
physical parts: the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
1. The embedded storage adapter on the I/O
backplane.
Card type 57CB (embedded IOA with 2BCF battery
2. The RAID enablement card. card for embedded IOA) read the following: When
3. The Battery charger and carrier card. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
See symbolic FRU FEATCRD for the location codes of (STORIOA) has two physical parts:
the FRUs if they are not listed in the serviceable event v The embedded storage adapter on the I/O
or if you are working the failing item list here. backplane.
Failing Item: v The Battery charger and carrier card.
v SIP4152
See symbolic FRU FEATCRD for the location codes of
v SASCABL the FRUs if they are not listed in the serviceable event
v SASEXP or if you are working the failing item list here.
v DEVBPLN
v STORIOA Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v FI01105 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
2BD94101 2BD94101 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Temporary device bus fabric error
v The embedded storage adapter on the DASD
Failing Item: backplane.
v SIP4152 v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
2BD94110 2BD94110
symbolic FRU CACHBAT.
Explanation: Unsupported enclosure function detected
See symbolic FRU FEATCRD for the location code of
Failing Item:
the dual battery charger and carrier card if it is not
v SIP3145 listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

Chapter 70. (2BD9) Reference codes 381

2BD94160 • 2BD98008

v BACKPLN See symbolic FRU FEATCRD for the location code of

v STORIOA the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
2BD94160 2BD94160
Failing Item:
Explanation: I/O adapter detected and recovered a
v BACKPLN
PCI bus error
v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no 2BD98008 2BD98008
service action is required. Explanation: A permanent cache battery pack failure
If you are working with one of the card types below, occurred
the adapter has mulitple physical parts. Choose the Response: Under a certain configuration, this SRC
card type to identify the physical parts of the storage may not represent an error that requires a service
adapter. action. Depending on the configuration of the system,
Card type 2BE1 (feature RAID enablement card for the Storage IOA may have been altered and/or the
embedded IOA) read the following: When working the Storage IOA Cache may have been disabled to allow
FRUs from the serviceable event or the failing item list attachment of OEM Storage that emulates a Load
here, the embedded storage adapter (STORIOA) has Source drive. If this is the case, this error will be posted
three physical parts: each time the IOA is IPLed and it can be ignored.
v The embedded storage adapter on the I/O If you are working with one of the card types below,
backplane. the adapter has mulitple physical parts. Choose the
v The RAID enablement card. card type to identify the physical parts of the storage
adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v The Battery charger and carrier card.

v The embedded storage adapter on the I/O

See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card) read the following: When working the FRUs from
or if you are working the failing item list here. the serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has two
Card type 57CF (embedded IOAs on DASD backplane physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD
the FRUs if they are not listed in the serviceable event
backplane.
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card) read
symbolic FRU CACHBAT. the following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapters (STORIOA) have two
physical parts:

382 System reference codes (1xxx - Axxx)

 2BD98009 • 2BD98146

v The embedded storage adapter on the DASD Card type 57CF (embedded IOAs on DASD backplane
backplane. with 2BC2 dual battery charger and carrier card for the
v The dual battery charger and carrier card. To embedded IOAs) read the following: When working
determine which battery is connected to which the FRUs from the serviceable event or the failing item
embedded IOA use the bus number of the IOA with list here, the embedded storage adapters (STORIOA)
symbolic FRU CACHBAT. have two physical parts:
v The embedded storage adapter on the DASD
See symbolic FRU FEATCRD for the location code of backplane.
the dual battery charger and carrier card if it is not v The dual battery charger and carrier card. To
listed in the serviceable event or if you are working the determine which battery is connected to which
failing item list here. embedded IOA use the bus number of the IOA with
Failing Item: symbolic FRU CACHBAT.

v CACHBAT
See symbolic FRU FEATCRD for the location code of
v STORIOA the dual battery charger and carrier card if it is not
v FEATCRD listed in the serviceable event or if you are working the
failing item list here.

2BD98009 2BD98009 Failing Item:

Explanation: Impending cache battery pack failure v PTFSRCH

v STORIOA
Failing Item:
v CACHBAT
2BD98130 2BD98130

2BD98100 2BD98100 Explanation: IOA detected recoverable device bus

error
Explanation: Licensed Internal Code error
Response: If this event appears in a serviceable event
Response: If you are working with one of the card view, work with the failing item list found there. If this
types below, the adapter has mulitple physical parts. event does not appear in a serviceable event view, no
Choose the card type to identify the physical parts of service action is required.
the storage adapter.
Failing Item:
Card type 2BE1 (feature RAID enablement card for v SIP4150
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has 2BD98140 2BD98140
three physical parts:
Explanation: IOA detected recoverable device bus
v The embedded storage adapter on the I/O error
backplane.
Response: If this event appears in a serviceable event
v The RAID enablement card.
view, work with the failing item list found there. If this
v The Battery charger and carrier card. event does not appear in a serviceable event view, no
service action is required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v SIP4150

Card type 57CB (embedded IOA with 2BCF battery 2BD98141 2BD98141
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
Response: No action is required. This reference code
(STORIOA) has two physical parts:
is logged for information only.
v The embedded storage adapter on the I/O
backplane.
2BD98146 2BD98146
v The Battery charger and carrier card.
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
Failing Item:
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v FI01105

Chapter 70. (2BD9) Reference codes 383

2BD98150 • 2BD98151

See symbolic FRU FEATCRD for the location code of

2BD98150 2BD98150
the dual battery charger and carrier card if it is not
Explanation: A permanent failure occurred listed in the serviceable event or if you are working the
failing item list here.
Response: Under a certain configuration, this SRC
may not represent an error that requires a service Failing Item:
action. Depending on the configuration of the system, v STORIOA
the Storage IOA may have been altered and/or the
v ANYBRDG
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted 2BD98151 2BD98151
each time the IOA is IPLed and it can be ignored.
Explanation: Licensed Internal Code error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If you are working with one of the card
card type to identify the physical parts of the storage types below, the adapter has mulitple physical parts.
adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

384 System reference codes (1xxx - Axxx)

 2BD98155 • 2BD98156

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

2BD98155 2BD98155 2BD98156 2BD98156

Explanation: A permanent failure occurred Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

Chapter 70. (2BD9) Reference codes 385

2BD98157 • 2BD98300

See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v PTFSRCH v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BD98157 2BD98157
See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error
the dual battery charger and carrier card if it is not
Response: The FRU list in the Service Action Log will listed in the serviceable event or if you are working the
vary based on the conditions this event was logged for. failing item list here.

Display the Service Action Log entry for this SRC. If Failing Item:
the Failing Item indicates an I/O adapter, then replace v SVCDOCS
the I/O adapter. If the Failing Item indicates
v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated 2BD98300 2BD98300
with this I/O adapter. Other resources attached to the
Explanation: IOA hardware error or PCI bus error
virtual I/O processor may then need to be Varied On.
Response: If you are working with one of the card
If you are replacing the I/O adapter and you are
types below, the adapter has mulitple physical parts.
working with one of the card types below, the adapter
Choose the card type to identify the physical parts of
has mulitple physical parts. Choose the card type to
the storage adapter.
identify the physical parts of the storage adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has
three physical parts:
three physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
embedded IOAs) read the following: When working

386 System reference codes (1xxx - Axxx)

 2BD98301 • 2BD98302

the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

2BD98301 2BD98301 2BD98302 2BD98302

Explanation: Not valid condition in Licensed Internal Explanation: Missing Licensed Internal Code
Code Response: Ensure that the code necessary to support
Response: If you are working with one of the card this I/O adapter is loaded.
types below, the adapter has mulitple physical parts. If you are working with one of the card types below,
Choose the card type to identify the physical parts of the adapter has mulitple physical parts. Choose the
the storage adapter. card type to identify the physical parts of the storage
Card type 2BE1 (feature RAID enablement card for adapter.
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the

Chapter 70. (2BD9) Reference codes 387

2BD98400 • 2BD99010

Card type 57CF (embedded IOAs on DASD backplane failing item list here, the embedded storage adapter
with 2BC2 dual battery charger and carrier card for the (STORIOA) has two physical parts:
embedded IOAs) read the following: When working v The embedded storage adapter on the I/O
the FRUs from the serviceable event or the failing item backplane.
list here, the embedded storage adapters (STORIOA)
v The Battery charger and carrier card.
have two physical parts:
v The embedded storage adapter on the DASD See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The dual battery charger and carrier card. To or if you are working the failing item list here.
determine which battery is connected to which
embedded IOA use the bus number of the IOA with Card type 57CF (embedded IOAs on DASD backplane
symbolic FRU CACHBAT. with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v SVCDOCS v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BD98400 2BD98400
See symbolic FRU FEATCRD for the location code of
Explanation: Licensed Internal Code error
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v PTFSRCH failing item list here.
Failing Item:
2BD98404 2BD98404 v FI01105
Explanation: System log entry only. No service action v STORIOA
required.
2BD99001 2BD99001
2BD99000 2BD99000 Explanation: Device configuration error
Explanation: Device error Failing Item:
Response: If you are working with one of the card v NEXTLVL
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BD99002 2BD99002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BD99008 2BD99008
backplane. Explanation: I/O card does not support functions
v The RAID enablement card. expected by devices
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BD99010 2BD99010
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Failing Item:

388 System reference codes (1xxx - Axxx)

 2BD99011 • 2BD99031

v SIP3120
2BD99026 2BD99026
Explanation: Disk unit not found at required physical
2BD99011 2BD99011
location
Explanation: Cache data belongs to devices other than
Response: A previously exposed disk unit in an array
those attached
was not found at the required physical location.
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

2BD99020 2BD99020
2BD99027 2BD99027
Explanation: Two or more disk units missing from
Explanation: Array not functional due to parity out of
RAID-5 or RAID-6 array
synchronization
Failing Item:
Response: Array is or would become exposed and
v SIP3111 parity data is out of synchronization
Failing Item:
2BD99021 2BD99021
v SIP3113
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
2BD99028 2BD99028
Failing Item:
Explanation: Maximum number of functional arrays
v SIP3111 has been exceeded
Response: Reduce the number of arrays on this I/O
2BD99022 2BD99022 adapter. Either move all the devices in an array to
Explanation: Two or more disk units missing from another I/O adapter that supports arrays, or stop an
RAID-5 or RAID-6 array array on this I/O adapter.

Failing Item: Failing Item:

v SIP3111 v SVCDOCS

2BD99023 2BD99023 2BD99029 2BD99029

Explanation: One or more array members not in Explanation: Maximum number of functional array
required physical locations members has been exceeded

Failing Item: Response: Contact your next level of support.

v SIP3112 Failing Item:

v NEXTLVL
2BD99024 2BD99024
Explanation: Array member physical location conflicts 2BD99030 2BD99030
with another array Explanation: Array no longer protected due to
Failing Item: missing or failed disk unit

v NEXTLVL Failing Item:

v SIP3110
2BD99025 2BD99025 v FI02112
Explanation: Incompatible device
2BD99031 2BD99031
Response: An incompatible device is at the physical
location of the device which is causing the array to be Explanation: Automatic rebuild initiated for array
exposed.
Response: Either a previous rebuild was interrupted
Failing Item: and was automatically restarted, or a hot spare disk
v SIP3110 unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.
v FI02112

Chapter 70. (2BD9) Reference codes 389

2BD99032 • 2BD99075

Failing Item:
2BD99032 2BD99032
v NEXTLVL
Explanation: A disk unit in an array is missing or
failed
2BD99054 2BD99054
Response: The array is still protected, but the disk
unit should be replaced. Explanation: IOA resources not available due to
previous problems
Failing Item:
Failing Item:
v SIP3110
v SIP3121
v FI02112

2BD99070 2BD99070
2BD99040 2BD99040
Explanation: System log entry only. No service action
Explanation: Re-synchronization of array parity was
required.
initiated
Response: No action required.
2BD99071 2BD99071
Explanation: Link from IOA to auxiliary or remote
2BD99041 2BD99041
IOA is operational
Explanation: Background array parity check detected
Response: No service action required.
and corrected errors
Response: Call your next level of support to report
2BD99072 2BD99072
the problem.
Explanation: Link from IOA to auxiliary or remote
Failing Item:
IOA is non-operational
v NEXTLVL
Response: No service action required.

2BD99042 2BD99042
2BD99073 2BD99073
Explanation: Background parity check corrected errors
on disk unit Explanation: Multiple I/O adapters connected in a not
valid configuration
Response: Call your next level of support to report
the problem. Failing Item:
v SIP4140
Failing Item:
v NEXTLVL
2BD99074 2BD99074

2BD99050 2BD99050 Explanation: Multiple I/O adapters connected in a not

valid configuration
Explanation: Required cache data not found for one or
more disk units Response: Multiple I/O adapters not capable of
similar functions or controlling the same set of devices.
Failing Item:
Failing Item:
v SIP3131
v SIP4141

2BD99051 2BD99051
2BD99075 2BD99075
Explanation: Cache data exists for one or more
missing or failed devices Explanation: Incomplete multipath connection
between IOA and remote IOA
Failing Item:
Failing Item:
v SIP3132
v SIP4149

2BD99052 2BD99052
Explanation: Cache data exists for one or more
modified devices
Response: Contact your next level of support.

390 System reference codes (1xxx - Axxx)

 2BD99076 • 2BD99082

Failing Item:
2BD99076 2BD99076
v FI01105
Explanation: Missing auxiliary IOA or remote IOA
v STORIOA
Failing Item:
v SIP4147 2BD99082 2BD99082
Explanation: Device error
2BD99081 2BD99081
Response: If you are working with one of the card
Explanation: Device error types below, the adapter has mulitple physical parts.
Response: If you are working with one of the card Choose the card type to identify the physical parts of
types below, the adapter has mulitple physical parts. the storage adapter.
Choose the card type to identify the physical parts of Card type 2BE1 (feature RAID enablement card for
the storage adapter. embedded IOA) read the following: When working the
Card type 2BE1 (feature RAID enablement card for FRUs from the serviceable event or the failing item list
embedded IOA) read the following: When working the here, the embedded storage adapter (STORIOA) has
FRUs from the serviceable event or the failing item list three physical parts:
here, the embedded storage adapter (STORIOA) has v The embedded storage adapter on the I/O
three physical parts: backplane.
v The embedded storage adapter on the I/O v The RAID enablement card.
backplane. v The Battery charger and carrier card.
v The RAID enablement card.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Card type 57CB (embedded IOA with 2BCF battery working the FRUs from the serviceable event or the
card for embedded IOA) read the following: When failing item list here, the embedded storage adapter
working the FRUs from the serviceable event or the (STORIOA) has two physical parts:
failing item list here, the embedded storage adapter v The embedded storage adapter on the I/O
(STORIOA) has two physical parts: backplane.
v The embedded storage adapter on the I/O v The Battery charger and carrier card.
backplane.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Card type 57CF (embedded IOAs on DASD backplane embedded IOAs) read the following: When working
with 2BC2 dual battery charger and carrier card for the the FRUs from the serviceable event or the failing item
embedded IOAs) read the following: When working list here, the embedded storage adapters (STORIOA)
the FRUs from the serviceable event or the failing item have two physical parts:
list here, the embedded storage adapters (STORIOA) v The embedded storage adapter on the DASD
have two physical parts: backplane.
v The embedded storage adapter on the DASD v The dual battery charger and carrier card. To
backplane. determine which battery is connected to which
v The dual battery charger and carrier card. To embedded IOA use the bus number of the IOA with
determine which battery is connected to which symbolic FRU CACHBAT.
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
See symbolic FRU FEATCRD for the location code of listed in the serviceable event or if you are working the
the dual battery charger and carrier card if it is not failing item list here.
listed in the serviceable event or if you are working the Failing Item:
failing item list here.

Chapter 70. (2BD9) Reference codes 391

2BD99083 • 2BD9FF3D

v FI01105
2BD99500 2BD99500
v STORIOA
Explanation: Internal program error in driver code.

2BD99083 2BD99083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
2BD99903 2BD99903
2BD99084 2BD99084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
2BD9C000 2BD9C000
2BD99090 2BD99090 Explanation: System log entry only. No service action
required.
Explanation: Disk unit has been modified after the
last known status. Response: No action is required. This reference code
is logged for information only.
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this
I/O adapter. Other resources attached to the virtual 2BD9C402 2BD9C402
I/O processor may then need to be Varied On.
Explanation: Licensed Internal Code error
If any reference codes are surfaced, use the new
Response: Ask your next level of support for
reference code to resolve the problem.
assistance.
If you cannot resolve the problem, contact your next
Failing Item:
level of support.
v PTFSRCH
Failing Item:
v SVCDOCS
2BD9FF3D 2BD9FF3D
Explanation: I/O adapter detected a recoverable error
2BD99091 2BD99091
Response: If you are working with one of the card
Explanation: Incorrect hardware configuration change
types below, the adapter has mulitple physical parts.
detected
Choose the card type to identify the physical parts of
Response: Use Hardware Service Manager to re-IPL the storage adapter.
the virtual I/O processor that is associated with this
Card type 2BE1 (feature RAID enablement card for
I/O adapter. Other resources attached to the virtual
embedded IOA) read the following: When working the
I/O processor may then need to be Varied On.
FRUs from the serviceable event or the failing item list
If any reference codes are surfaced, use the new here, the embedded storage adapter (STORIOA) has
reference code to resolve the problem. three physical parts:
If you cannot resolve the problem, contact your next v The embedded storage adapter on the I/O
level of support. backplane.
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
2BD99092 2BD99092 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Disk unit requires initialization before
use.
Card type 57CB (embedded IOA with 2BCF battery
Failing Item: card for embedded IOA) read the following: When
v SIP3134 working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

392 System reference codes (1xxx - Axxx)

 2BD9FF3D

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 70. (2BD9) Reference codes 393

394 System reference codes (1xxx - Axxx)
Chapter 71. (2BE0) Reference codes
v The dual battery charger and carrier card. To
2BE01310 2BE01310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
2BE03000 2BE03000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BE03020 2BE03020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP4150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BE03100 2BE03100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP4150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 2BE03140 2BE03140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 2BE03202 2BE03202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BE03400 2BE03400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Response: For card type 2BE1 (feature RAID
embedded IOAs) read the following: When working enablement card for embedded IOA) read the
the FRUs from the serviceable event or the failing item following: When working the FRUs from the
list here, the embedded storage adapters (STORIOA) serviceable event or the failing item list here, the
have two physical parts: embedded storage adapter (STORIOA) has three
physical parts:
v The embedded storage adapter on the DASD
backplane. 1. The embedded storage adapter on the I/O
backplane.
2. The RAID enablement card.

© Copyright IBM Corp. 2007, 2009 395

2BE03401 • 2BE04060

3. The Battery charger and carrier card.

2BE04010 2BE04010
See symbolic FRU FEATCRD for the location codes of Explanation: Configuration error
the FRUs if they are not listed in the serviceable event
Response: Incorrect connection between cascaded
or if you are working the failing item list here.
enclosures.
Failing Item:
Failing Item:
v SIP4150
v SIP3142
v FI02112
v STORIOA
2BE04020 2BE04020
v SASCABL
Explanation: Configuration error

2BE03401 2BE03401 Response: Number of connections exceed I/O adapter

design limits.
Explanation: Device backplane problem
Failing Item:
Failing Item:
v SIP3143
v SASEXP
v DEVBPLN
2BE04030 2BE04030
Explanation: Configuration error
2BE03405 2BE03405
Response: Incorrect multipath connection.
Explanation: An error occurred during task
initialization for a removable media device. This SRC is Failing Item:
logged when an error occurs and the removable media v SIP4144
device driver cannot determine the device type or
model.
2BE04040 2BE04040
Response: Perform the following:
Explanation: Configuration error
v Check the Product Activity Log for other entries that
indicate interface problems and work those Response: Incomplete multipath connection between
problems. I/O adapter and enclosure.
v Check the device firmware level and apply the latest Failing Item:
PTFs.
v SIP4144
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
have gathered. 2BE04041 2BE04041

Problem determination: IPL the IOP to retry the Explanation: Incomplete multipath connection
device identification process. If the error persists then
Response: Incomplete multipath connection between
contact your service provider.
device backplane and device.
Failing Item:
Failing Item:
v PTFSRCH
v SIP3146

2BE034FF 2BE034FF
2BE04050 2BE04050
Explanation: Format in progress
Explanation: Enclosure does not support required
Response: No action required. This reference code is multipath function
logged for information only.
Failing Item:
v SIP3148
2BE03601 2BE03601
Explanation: System log entry only. No service action 2BE04060 2BE04060
required.
Explanation: Multipath redundancy level reduced
Response: A redundant disk unit connection has
failed.
Failing Item:

396 System reference codes (1xxx - Axxx)

 2BE04061 • 2BE04150

v SIP4153
2BE04150 2BE04150
v SASCABL
Explanation: I/O adapter detected PCI bus error
v SASEXP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
2BE04061 2BE04061
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.

Response: A redundant disk unit connection has been If you are working with one of the card types below,
restored. No service action is required. the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
2BE04070 2BE04070
Card type 2BE1 (feature RAID enablement card for
Explanation: System log entry only. No service action embedded IOA) read the following: When working the
required. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
2BE04100 2BE04100 three physical parts:
v The embedded storage adapter on the I/O
Explanation: Device bus fabric error
backplane.
Response: For card type 2BE1 (feature RAID v The RAID enablement card.
enablement card for embedded IOA) read the
v The Battery charger and carrier card.
following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has three See symbolic FRU FEATCRD for the location codes of
physical parts: the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
1. The embedded storage adapter on the I/O
backplane.
Card type 57CB (embedded IOA with 2BCF battery
2. The RAID enablement card. card for embedded IOA) read the following: When
3. The Battery charger and carrier card. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
See symbolic FRU FEATCRD for the location codes of (STORIOA) has two physical parts:
the FRUs if they are not listed in the serviceable event v The embedded storage adapter on the I/O
or if you are working the failing item list here. backplane.
Failing Item: v The Battery charger and carrier card.
v SIP4152
See symbolic FRU FEATCRD for the location codes of
v SASCABL the FRUs if they are not listed in the serviceable event
v SASEXP or if you are working the failing item list here.
v DEVBPLN
v STORIOA Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v FI01105 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
2BE04101 2BE04101 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Temporary device bus fabric error
v The embedded storage adapter on the DASD
Failing Item: backplane.
v SIP4152 v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
2BE04110 2BE04110
symbolic FRU CACHBAT.
Explanation: Unsupported enclosure function detected
See symbolic FRU FEATCRD for the location code of
Failing Item:
the dual battery charger and carrier card if it is not
v SIP3145 listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

Chapter 71. (2BE0) Reference codes 397

2BE04160 • 2BE08008

v BACKPLN See symbolic FRU FEATCRD for the location code of

v STORIOA the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
2BE04160 2BE04160
Failing Item:
Explanation: I/O adapter detected and recovered a
v BACKPLN
PCI bus error
v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no 2BE08008 2BE08008
service action is required. Explanation: A permanent cache battery pack failure
If you are working with one of the card types below, occurred
the adapter has mulitple physical parts. Choose the Response: Under a certain configuration, this SRC
card type to identify the physical parts of the storage may not represent an error that requires a service
adapter. action. Depending on the configuration of the system,
Card type 2BE1 (feature RAID enablement card for the Storage IOA may have been altered and/or the
embedded IOA) read the following: When working the Storage IOA Cache may have been disabled to allow
FRUs from the serviceable event or the failing item list attachment of OEM Storage that emulates a Load
here, the embedded storage adapter (STORIOA) has Source drive. If this is the case, this error will be posted
three physical parts: each time the IOA is IPLed and it can be ignored.
v The embedded storage adapter on the I/O If you are working with one of the card types below,
backplane. the adapter has mulitple physical parts. Choose the
v The RAID enablement card. card type to identify the physical parts of the storage
adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v The Battery charger and carrier card.

v The embedded storage adapter on the I/O

See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card) read the following: When working the FRUs from
or if you are working the failing item list here. the serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has two
Card type 57CF (embedded IOAs on DASD backplane physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD
the FRUs if they are not listed in the serviceable event
backplane.
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card) read
symbolic FRU CACHBAT. the following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapters (STORIOA) have two
physical parts:

398 System reference codes (1xxx - Axxx)

 2BE08009 • 2BE08146

v The embedded storage adapter on the DASD Card type 57CF (embedded IOAs on DASD backplane
backplane. with 2BC2 dual battery charger and carrier card for the
v The dual battery charger and carrier card. To embedded IOAs) read the following: When working
determine which battery is connected to which the FRUs from the serviceable event or the failing item
embedded IOA use the bus number of the IOA with list here, the embedded storage adapters (STORIOA)
symbolic FRU CACHBAT. have two physical parts:
v The embedded storage adapter on the DASD
See symbolic FRU FEATCRD for the location code of backplane.
the dual battery charger and carrier card if it is not v The dual battery charger and carrier card. To
listed in the serviceable event or if you are working the determine which battery is connected to which
failing item list here. embedded IOA use the bus number of the IOA with
Failing Item: symbolic FRU CACHBAT.

v CACHBAT
See symbolic FRU FEATCRD for the location code of
v STORIOA the dual battery charger and carrier card if it is not
v FEATCRD listed in the serviceable event or if you are working the
failing item list here.

2BE08009 2BE08009 Failing Item:

Explanation: Impending cache battery pack failure v PTFSRCH

v STORIOA
Failing Item:
v CACHBAT
2BE08130 2BE08130

2BE08100 2BE08100 Explanation: IOA detected recoverable device bus

error
Explanation: Licensed Internal Code error
Response: If this event appears in a serviceable event
Response: If you are working with one of the card view, work with the failing item list found there. If this
types below, the adapter has mulitple physical parts. event does not appear in a serviceable event view, no
Choose the card type to identify the physical parts of service action is required.
the storage adapter.
Failing Item:
Card type 2BE1 (feature RAID enablement card for v SIP4150
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has 2BE08140 2BE08140
three physical parts:
Explanation: IOA detected recoverable device bus
v The embedded storage adapter on the I/O error
backplane.
Response: If this event appears in a serviceable event
v The RAID enablement card.
view, work with the failing item list found there. If this
v The Battery charger and carrier card. event does not appear in a serviceable event view, no
service action is required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v SIP4150

Card type 57CB (embedded IOA with 2BCF battery 2BE08141 2BE08141
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
Response: No action is required. This reference code
(STORIOA) has two physical parts:
is logged for information only.
v The embedded storage adapter on the I/O
backplane.
2BE08146 2BE08146
v The Battery charger and carrier card.
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
Failing Item:
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v FI01105

Chapter 71. (2BE0) Reference codes 399

2BE08150 • 2BE08151

See symbolic FRU FEATCRD for the location code of

2BE08150 2BE08150
the dual battery charger and carrier card if it is not
Explanation: A permanent failure occurred listed in the serviceable event or if you are working the
failing item list here.
Response: Under a certain configuration, this SRC
may not represent an error that requires a service Failing Item:
action. Depending on the configuration of the system, v STORIOA
the Storage IOA may have been altered and/or the
v ANYBRDG
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted 2BE08151 2BE08151
each time the IOA is IPLed and it can be ignored.
Explanation: Licensed Internal Code error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If you are working with one of the card
card type to identify the physical parts of the storage types below, the adapter has mulitple physical parts.
adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

400 System reference codes (1xxx - Axxx)

 2BE08155 • 2BE08156

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

2BE08155 2BE08155 2BE08156 2BE08156

Explanation: A permanent failure occurred Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

Chapter 71. (2BE0) Reference codes 401

2BE08157 • 2BE08300

See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v PTFSRCH v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BE08157 2BE08157
See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error
the dual battery charger and carrier card if it is not
Response: The FRU list in the Service Action Log will listed in the serviceable event or if you are working the
vary based on the conditions this event was logged for. failing item list here.

Display the Service Action Log entry for this SRC. If Failing Item:
the Failing Item indicates an I/O adapter, then replace v SVCDOCS
the I/O adapter. If the Failing Item indicates
v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated 2BE08300 2BE08300
with this I/O adapter. Other resources attached to the
Explanation: IOA hardware error or PCI bus error
virtual I/O processor may then need to be Varied On.
Response: If you are working with one of the card
If you are replacing the I/O adapter and you are
types below, the adapter has mulitple physical parts.
working with one of the card types below, the adapter
Choose the card type to identify the physical parts of
has mulitple physical parts. Choose the card type to
the storage adapter.
identify the physical parts of the storage adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has
three physical parts:
three physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
embedded IOAs) read the following: When working

402 System reference codes (1xxx - Axxx)

 2BE08301 • 2BE08302

the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

2BE08301 2BE08301 2BE08302 2BE08302

Explanation: Not valid condition in Licensed Internal Explanation: Missing Licensed Internal Code
Code Response: Ensure that the code necessary to support
Response: If you are working with one of the card this I/O adapter is loaded.
types below, the adapter has mulitple physical parts. If you are working with one of the card types below,
Choose the card type to identify the physical parts of the adapter has mulitple physical parts. Choose the
the storage adapter. card type to identify the physical parts of the storage
Card type 2BE1 (feature RAID enablement card for adapter.
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the

Chapter 71. (2BE0) Reference codes 403

2BE08400 • 2BE09010

Card type 57CF (embedded IOAs on DASD backplane failing item list here, the embedded storage adapter
with 2BC2 dual battery charger and carrier card for the (STORIOA) has two physical parts:
embedded IOAs) read the following: When working v The embedded storage adapter on the I/O
the FRUs from the serviceable event or the failing item backplane.
list here, the embedded storage adapters (STORIOA)
v The Battery charger and carrier card.
have two physical parts:
v The embedded storage adapter on the DASD See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The dual battery charger and carrier card. To or if you are working the failing item list here.
determine which battery is connected to which
embedded IOA use the bus number of the IOA with Card type 57CF (embedded IOAs on DASD backplane
symbolic FRU CACHBAT. with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v SVCDOCS v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BE08400 2BE08400
See symbolic FRU FEATCRD for the location code of
Explanation: Licensed Internal Code error
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v PTFSRCH failing item list here.
Failing Item:
2BE08404 2BE08404 v FI01105
Explanation: System log entry only. No service action v STORIOA
required.
2BE09001 2BE09001
2BE09000 2BE09000 Explanation: Device configuration error
Explanation: Device error Failing Item:
Response: If you are working with one of the card v NEXTLVL
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BE09002 2BE09002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BE09008 2BE09008
backplane. Explanation: I/O card does not support functions
v The RAID enablement card. expected by devices
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BE09010 2BE09010
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Failing Item:

404 System reference codes (1xxx - Axxx)

 2BE09011 • 2BE09031

v SIP3120
2BE09026 2BE09026
Explanation: Disk unit not found at required physical
2BE09011 2BE09011
location
Explanation: Cache data belongs to devices other than
Response: A previously exposed disk unit in an array
those attached
was not found at the required physical location.
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

2BE09020 2BE09020
2BE09027 2BE09027
Explanation: Two or more disk units missing from
Explanation: Array not functional due to parity out of
RAID-5 or RAID-6 array
synchronization
Failing Item:
Response: Array is or would become exposed and
v SIP3111 parity data is out of synchronization
Failing Item:
2BE09021 2BE09021
v SIP3113
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
2BE09028 2BE09028
Failing Item:
Explanation: Maximum number of functional arrays
v SIP3111 has been exceeded
Response: Reduce the number of arrays on this I/O
2BE09022 2BE09022 adapter. Either move all the devices in an array to
Explanation: Two or more disk units missing from another I/O adapter that supports arrays, or stop an
RAID-5 or RAID-6 array array on this I/O adapter.

Failing Item: Failing Item:

v SIP3111 v SVCDOCS

2BE09023 2BE09023 2BE09029 2BE09029

Explanation: One or more array members not in Explanation: Maximum number of functional array
required physical locations members has been exceeded

Failing Item: Response: Contact your next level of support.

v SIP3112 Failing Item:

v NEXTLVL
2BE09024 2BE09024
Explanation: Array member physical location conflicts 2BE09030 2BE09030
with another array Explanation: Array no longer protected due to
Failing Item: missing or failed disk unit

v NEXTLVL Failing Item:

v SIP3110
2BE09025 2BE09025 v FI02112
Explanation: Incompatible device
2BE09031 2BE09031
Response: An incompatible device is at the physical
location of the device which is causing the array to be Explanation: Automatic rebuild initiated for array
exposed.
Response: Either a previous rebuild was interrupted
Failing Item: and was automatically restarted, or a hot spare disk
v SIP3110 unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.
v FI02112

Chapter 71. (2BE0) Reference codes 405

2BE09032 • 2BE09075

Failing Item:
2BE09032 2BE09032
v NEXTLVL
Explanation: A disk unit in an array is missing or
failed
2BE09054 2BE09054
Response: The array is still protected, but the disk
unit should be replaced. Explanation: IOA resources not available due to
previous problems
Failing Item:
Failing Item:
v SIP3110
v SIP3121
v FI02112

2BE09070 2BE09070
2BE09040 2BE09040
Explanation: System log entry only. No service action
Explanation: Re-synchronization of array parity was
required.
initiated
Response: No action required.
2BE09071 2BE09071
Explanation: Link from IOA to auxiliary or remote
2BE09041 2BE09041
IOA is operational
Explanation: Background array parity check detected
Response: No service action required.
and corrected errors
Response: Call your next level of support to report
2BE09072 2BE09072
the problem.
Explanation: Link from IOA to auxiliary or remote
Failing Item:
IOA is non-operational
v NEXTLVL
Response: No service action required.

2BE09042 2BE09042
2BE09073 2BE09073
Explanation: Background parity check corrected errors
on disk unit Explanation: Multiple I/O adapters connected in a not
valid configuration
Response: Call your next level of support to report
the problem. Failing Item:
v SIP4140
Failing Item:
v NEXTLVL
2BE09074 2BE09074

2BE09050 2BE09050 Explanation: Multiple I/O adapters connected in a not

valid configuration
Explanation: Required cache data not found for one or
more disk units Response: Multiple I/O adapters not capable of
similar functions or controlling the same set of devices.
Failing Item:
Failing Item:
v SIP3131
v SIP4141

2BE09051 2BE09051
2BE09075 2BE09075
Explanation: Cache data exists for one or more
missing or failed devices Explanation: Incomplete multipath connection
between IOA and remote IOA
Failing Item:
Failing Item:
v SIP3132
v SIP4149

2BE09052 2BE09052
Explanation: Cache data exists for one or more
modified devices
Response: Contact your next level of support.

406 System reference codes (1xxx - Axxx)

 2BE09076 • 2BE09082

Failing Item:
2BE09076 2BE09076
v FI01105
Explanation: Missing auxiliary IOA or remote IOA
v STORIOA
Failing Item:
v SIP4147 2BE09082 2BE09082
Explanation: Device error
2BE09081 2BE09081
Response: If you are working with one of the card
Explanation: Device error types below, the adapter has mulitple physical parts.
Response: If you are working with one of the card Choose the card type to identify the physical parts of
types below, the adapter has mulitple physical parts. the storage adapter.
Choose the card type to identify the physical parts of Card type 2BE1 (feature RAID enablement card for
the storage adapter. embedded IOA) read the following: When working the
Card type 2BE1 (feature RAID enablement card for FRUs from the serviceable event or the failing item list
embedded IOA) read the following: When working the here, the embedded storage adapter (STORIOA) has
FRUs from the serviceable event or the failing item list three physical parts:
here, the embedded storage adapter (STORIOA) has v The embedded storage adapter on the I/O
three physical parts: backplane.
v The embedded storage adapter on the I/O v The RAID enablement card.
backplane. v The Battery charger and carrier card.
v The RAID enablement card.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Card type 57CB (embedded IOA with 2BCF battery working the FRUs from the serviceable event or the
card for embedded IOA) read the following: When failing item list here, the embedded storage adapter
working the FRUs from the serviceable event or the (STORIOA) has two physical parts:
failing item list here, the embedded storage adapter v The embedded storage adapter on the I/O
(STORIOA) has two physical parts: backplane.
v The embedded storage adapter on the I/O v The Battery charger and carrier card.
backplane.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Card type 57CF (embedded IOAs on DASD backplane embedded IOAs) read the following: When working
with 2BC2 dual battery charger and carrier card for the the FRUs from the serviceable event or the failing item
embedded IOAs) read the following: When working list here, the embedded storage adapters (STORIOA)
the FRUs from the serviceable event or the failing item have two physical parts:
list here, the embedded storage adapters (STORIOA) v The embedded storage adapter on the DASD
have two physical parts: backplane.
v The embedded storage adapter on the DASD v The dual battery charger and carrier card. To
backplane. determine which battery is connected to which
v The dual battery charger and carrier card. To embedded IOA use the bus number of the IOA with
determine which battery is connected to which symbolic FRU CACHBAT.
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
See symbolic FRU FEATCRD for the location code of listed in the serviceable event or if you are working the
the dual battery charger and carrier card if it is not failing item list here.
listed in the serviceable event or if you are working the Failing Item:
failing item list here.

Chapter 71. (2BE0) Reference codes 407

2BE09083 • 2BE0FF3D

v FI01105
2BE09500 2BE09500
v STORIOA
Explanation: Internal program error in driver code.

2BE09083 2BE09083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
2BE09903 2BE09903
2BE09084 2BE09084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
2BE0C000 2BE0C000
2BE09090 2BE09090 Explanation: System log entry only. No service action
required.
Explanation: Disk unit has been modified after the
last known status. Response: No action is required. This reference code
is logged for information only.
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this
I/O adapter. Other resources attached to the virtual 2BE0C402 2BE0C402
I/O processor may then need to be Varied On.
Explanation: Licensed Internal Code error
If any reference codes are surfaced, use the new
Response: Ask your next level of support for
reference code to resolve the problem.
assistance.
If you cannot resolve the problem, contact your next
Failing Item:
level of support.
v PTFSRCH
Failing Item:
v SVCDOCS
2BE0FF3D 2BE0FF3D
Explanation: I/O adapter detected a recoverable error
2BE09091 2BE09091
Response: If you are working with one of the card
Explanation: Incorrect hardware configuration change
types below, the adapter has mulitple physical parts.
detected
Choose the card type to identify the physical parts of
Response: Use Hardware Service Manager to re-IPL the storage adapter.
the virtual I/O processor that is associated with this
Card type 2BE1 (feature RAID enablement card for
I/O adapter. Other resources attached to the virtual
embedded IOA) read the following: When working the
I/O processor may then need to be Varied On.
FRUs from the serviceable event or the failing item list
If any reference codes are surfaced, use the new here, the embedded storage adapter (STORIOA) has
reference code to resolve the problem. three physical parts:
If you cannot resolve the problem, contact your next v The embedded storage adapter on the I/O
level of support. backplane.
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
2BE09092 2BE09092 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Disk unit requires initialization before
use.
Card type 57CB (embedded IOA with 2BCF battery
Failing Item: card for embedded IOA) read the following: When
v SIP3134 working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

408 System reference codes (1xxx - Axxx)

 2BE0FF3D

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 71. (2BE0) Reference codes 409

410 System reference codes (1xxx - Axxx)
Chapter 72. (2BE1) Reference codes
v The dual battery charger and carrier card. To
2BE11310 2BE11310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
2BE13000 2BE13000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BE13020 2BE13020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP4150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BE13100 2BE13100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP4150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 2BE13140 2BE13140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 2BE13202 2BE13202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BE13400 2BE13400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Response: For card type 2BE1 (feature RAID
embedded IOAs) read the following: When working enablement card for embedded IOA) read the
the FRUs from the serviceable event or the failing item following: When working the FRUs from the
list here, the embedded storage adapters (STORIOA) serviceable event or the failing item list here, the
have two physical parts: embedded storage adapter (STORIOA) has three
physical parts:
v The embedded storage adapter on the DASD
backplane. 1. The embedded storage adapter on the I/O
backplane.
2. The RAID enablement card.

© Copyright IBM Corp. 2007, 2009 411

2BE13401 • 2BE14060

3. The Battery charger and carrier card.

2BE14010 2BE14010
See symbolic FRU FEATCRD for the location codes of Explanation: Configuration error
the FRUs if they are not listed in the serviceable event
Response: Incorrect connection between cascaded
or if you are working the failing item list here.
enclosures.
Failing Item:
Failing Item:
v SIP4150
v SIP3142
v FI02112
v STORIOA
2BE14020 2BE14020
v SASCABL
Explanation: Configuration error

2BE13401 2BE13401 Response: Number of connections exceed I/O adapter

design limits.
Explanation: Device backplane problem
Failing Item:
Failing Item:
v SIP3143
v SASEXP
v DEVBPLN
2BE14030 2BE14030
Explanation: Configuration error
2BE13405 2BE13405
Response: Incorrect multipath connection.
Explanation: An error occurred during task
initialization for a removable media device. This SRC is Failing Item:
logged when an error occurs and the removable media v SIP4144
device driver cannot determine the device type or
model.
2BE14040 2BE14040
Response: Perform the following:
Explanation: Configuration error
v Check the Product Activity Log for other entries that
indicate interface problems and work those Response: Incomplete multipath connection between
problems. I/O adapter and enclosure.
v Check the device firmware level and apply the latest Failing Item:
PTFs.
v SIP4144
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
have gathered. 2BE14041 2BE14041

Problem determination: IPL the IOP to retry the Explanation: Incomplete multipath connection
device identification process. If the error persists then
Response: Incomplete multipath connection between
contact your service provider.
device backplane and device.
Failing Item:
Failing Item:
v PTFSRCH
v SIP3146

2BE134FF 2BE134FF
2BE14050 2BE14050
Explanation: Format in progress
Explanation: Enclosure does not support required
Response: No action required. This reference code is multipath function
logged for information only.
Failing Item:
v SIP3148
2BE13601 2BE13601
Explanation: System log entry only. No service action 2BE14060 2BE14060
required.
Explanation: Multipath redundancy level reduced
Response: A redundant disk unit connection has
failed.
Failing Item:

412 System reference codes (1xxx - Axxx)

 2BE14061 • 2BE14150

v SIP4153
2BE14150 2BE14150
v SASCABL
Explanation: I/O adapter detected PCI bus error
v SASEXP
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
2BE14061 2BE14061
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.

Response: A redundant disk unit connection has been If you are working with one of the card types below,
restored. No service action is required. the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
2BE14070 2BE14070
Card type 2BE1 (feature RAID enablement card for
Explanation: System log entry only. No service action embedded IOA) read the following: When working the
required. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
2BE14100 2BE14100 three physical parts:
v The embedded storage adapter on the I/O
Explanation: Device bus fabric error
backplane.
Response: For card type 2BE1 (feature RAID v The RAID enablement card.
enablement card for embedded IOA) read the
v The Battery charger and carrier card.
following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has three See symbolic FRU FEATCRD for the location codes of
physical parts: the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
1. The embedded storage adapter on the I/O
backplane.
Card type 57CB (embedded IOA with 2BCF battery
2. The RAID enablement card. card for embedded IOA) read the following: When
3. The Battery charger and carrier card. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
See symbolic FRU FEATCRD for the location codes of (STORIOA) has two physical parts:
the FRUs if they are not listed in the serviceable event v The embedded storage adapter on the I/O
or if you are working the failing item list here. backplane.
Failing Item: v The Battery charger and carrier card.
v SIP4152
See symbolic FRU FEATCRD for the location codes of
v SASCABL the FRUs if they are not listed in the serviceable event
v SASEXP or if you are working the failing item list here.
v DEVBPLN
v STORIOA Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v FI01105 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
2BE14101 2BE14101 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Temporary device bus fabric error
v The embedded storage adapter on the DASD
Failing Item: backplane.
v SIP4152 v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
2BE14110 2BE14110
symbolic FRU CACHBAT.
Explanation: Unsupported enclosure function detected
See symbolic FRU FEATCRD for the location code of
Failing Item:
the dual battery charger and carrier card if it is not
v SIP3145 listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

Chapter 72. (2BE1) Reference codes 413

2BE14160 • 2BE18008

v BACKPLN See symbolic FRU FEATCRD for the location code of

v STORIOA the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
2BE14160 2BE14160
Failing Item:
Explanation: I/O adapter detected and recovered a
v BACKPLN
PCI bus error
v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no 2BE18008 2BE18008
service action is required. Explanation: A permanent cache battery pack failure
If you are working with one of the card types below, occurred
the adapter has mulitple physical parts. Choose the Response: Under a certain configuration, this SRC
card type to identify the physical parts of the storage may not represent an error that requires a service
adapter. action. Depending on the configuration of the system,
Card type 2BE1 (feature RAID enablement card for the Storage IOA may have been altered and/or the
embedded IOA) read the following: When working the Storage IOA Cache may have been disabled to allow
FRUs from the serviceable event or the failing item list attachment of OEM Storage that emulates a Load
here, the embedded storage adapter (STORIOA) has Source drive. If this is the case, this error will be posted
three physical parts: each time the IOA is IPLed and it can be ignored.
v The embedded storage adapter on the I/O If you are working with one of the card types below,
backplane. the adapter has mulitple physical parts. Choose the
v The RAID enablement card. card type to identify the physical parts of the storage
adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v The Battery charger and carrier card.

v The embedded storage adapter on the I/O

See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card) read the following: When working the FRUs from
or if you are working the failing item list here. the serviceable event or the failing item list here, the
embedded storage adapter (STORIOA) has two
Card type 57CF (embedded IOAs on DASD backplane physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD
the FRUs if they are not listed in the serviceable event
backplane.
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card) read
symbolic FRU CACHBAT. the following: When working the FRUs from the
serviceable event or the failing item list here, the
embedded storage adapters (STORIOA) have two
physical parts:

414 System reference codes (1xxx - Axxx)

 2BE18009 • 2BE18146

v The embedded storage adapter on the DASD Card type 57CF (embedded IOAs on DASD backplane
backplane. with 2BC2 dual battery charger and carrier card for the
v The dual battery charger and carrier card. To embedded IOAs) read the following: When working
determine which battery is connected to which the FRUs from the serviceable event or the failing item
embedded IOA use the bus number of the IOA with list here, the embedded storage adapters (STORIOA)
symbolic FRU CACHBAT. have two physical parts:
v The embedded storage adapter on the DASD
See symbolic FRU FEATCRD for the location code of backplane.
the dual battery charger and carrier card if it is not v The dual battery charger and carrier card. To
listed in the serviceable event or if you are working the determine which battery is connected to which
failing item list here. embedded IOA use the bus number of the IOA with
Failing Item: symbolic FRU CACHBAT.

v CACHBAT
See symbolic FRU FEATCRD for the location code of
v STORIOA the dual battery charger and carrier card if it is not
v FEATCRD listed in the serviceable event or if you are working the
failing item list here.

2BE18009 2BE18009 Failing Item:

Explanation: Impending cache battery pack failure v PTFSRCH

v STORIOA
Failing Item:
v CACHBAT
2BE18130 2BE18130

2BE18100 2BE18100 Explanation: IOA detected recoverable device bus

error
Explanation: Licensed Internal Code error
Response: If this event appears in a serviceable event
Response: If you are working with one of the card view, work with the failing item list found there. If this
types below, the adapter has mulitple physical parts. event does not appear in a serviceable event view, no
Choose the card type to identify the physical parts of service action is required.
the storage adapter.
Failing Item:
Card type 2BE1 (feature RAID enablement card for v SIP4150
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has 2BE18140 2BE18140
three physical parts:
Explanation: IOA detected recoverable device bus
v The embedded storage adapter on the I/O error
backplane.
Response: If this event appears in a serviceable event
v The RAID enablement card.
view, work with the failing item list found there. If this
v The Battery charger and carrier card. event does not appear in a serviceable event view, no
service action is required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v SIP4150

Card type 57CB (embedded IOA with 2BCF battery 2BE18141 2BE18141
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
Response: No action is required. This reference code
(STORIOA) has two physical parts:
is logged for information only.
v The embedded storage adapter on the I/O
backplane.
2BE18146 2BE18146
v The Battery charger and carrier card.
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
Failing Item:
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v FI01105

Chapter 72. (2BE1) Reference codes 415

2BE18150 • 2BE18151

See symbolic FRU FEATCRD for the location code of

2BE18150 2BE18150
the dual battery charger and carrier card if it is not
Explanation: A permanent failure occurred listed in the serviceable event or if you are working the
failing item list here.
Response: Under a certain configuration, this SRC
may not represent an error that requires a service Failing Item:
action. Depending on the configuration of the system, v STORIOA
the Storage IOA may have been altered and/or the
v ANYBRDG
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted 2BE18151 2BE18151
each time the IOA is IPLed and it can be ignored.
Explanation: Licensed Internal Code error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If you are working with one of the card
card type to identify the physical parts of the storage types below, the adapter has mulitple physical parts.
adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane. v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

416 System reference codes (1xxx - Axxx)

 2BE18155 • 2BE18156

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

2BE18155 2BE18155 2BE18156 2BE18156

Explanation: A permanent failure occurred Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

Chapter 72. (2BE1) Reference codes 417

2BE18157 • 2BE18300

See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v PTFSRCH v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BE18157 2BE18157
See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error
the dual battery charger and carrier card if it is not
Response: The FRU list in the Service Action Log will listed in the serviceable event or if you are working the
vary based on the conditions this event was logged for. failing item list here.

Display the Service Action Log entry for this SRC. If Failing Item:
the Failing Item indicates an I/O adapter, then replace v SVCDOCS
the I/O adapter. If the Failing Item indicates
v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated 2BE18300 2BE18300
with this I/O adapter. Other resources attached to the
Explanation: IOA hardware error or PCI bus error
virtual I/O processor may then need to be Varied On.
Response: If you are working with one of the card
If you are replacing the I/O adapter and you are
types below, the adapter has mulitple physical parts.
working with one of the card types below, the adapter
Choose the card type to identify the physical parts of
has mulitple physical parts. Choose the card type to
the storage adapter.
identify the physical parts of the storage adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has
three physical parts:
three physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The RAID enablement card.
v The RAID enablement card.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O
backplane.
backplane.
v The Battery charger and carrier card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
embedded IOAs) read the following: When working

418 System reference codes (1xxx - Axxx)

 2BE18301 • 2BE18302

the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

2BE18301 2BE18301 2BE18302 2BE18302

Explanation: Not valid condition in Licensed Internal Explanation: Missing Licensed Internal Code
Code Response: Ensure that the code necessary to support
Response: If you are working with one of the card this I/O adapter is loaded.
types below, the adapter has mulitple physical parts. If you are working with one of the card types below,
Choose the card type to identify the physical parts of the adapter has mulitple physical parts. Choose the
the storage adapter. card type to identify the physical parts of the storage
Card type 2BE1 (feature RAID enablement card for adapter.
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the

Chapter 72. (2BE1) Reference codes 419

2BE18400 • 2BE19010

Card type 57CF (embedded IOAs on DASD backplane failing item list here, the embedded storage adapter
with 2BC2 dual battery charger and carrier card for the (STORIOA) has two physical parts:
embedded IOAs) read the following: When working v The embedded storage adapter on the I/O
the FRUs from the serviceable event or the failing item backplane.
list here, the embedded storage adapters (STORIOA)
v The Battery charger and carrier card.
have two physical parts:
v The embedded storage adapter on the DASD See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The dual battery charger and carrier card. To or if you are working the failing item list here.
determine which battery is connected to which
embedded IOA use the bus number of the IOA with Card type 57CF (embedded IOAs on DASD backplane
symbolic FRU CACHBAT. with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
See symbolic FRU FEATCRD for the location code of the FRUs from the serviceable event or the failing item
the dual battery charger and carrier card if it is not list here, the embedded storage adapters (STORIOA)
listed in the serviceable event or if you are working the have two physical parts:
failing item list here. v The embedded storage adapter on the DASD
Failing Item: backplane.
v SVCDOCS v The dual battery charger and carrier card. To
determine which battery is connected to which
v STORIOA
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
2BE18400 2BE18400
See symbolic FRU FEATCRD for the location code of
Explanation: Licensed Internal Code error
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v PTFSRCH failing item list here.
Failing Item:
2BE18404 2BE18404 v FI01105
Explanation: System log entry only. No service action v STORIOA
required.
2BE19001 2BE19001
2BE19000 2BE19000 Explanation: Device configuration error
Explanation: Device error Failing Item:
Response: If you are working with one of the card v NEXTLVL
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
2BE19002 2BE19002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 2BE19008 2BE19008
backplane. Explanation: I/O card does not support functions
v The RAID enablement card. expected by devices
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 2BE19010 2BE19010
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the Failing Item:

420 System reference codes (1xxx - Axxx)

 2BE19011 • 2BE19031

v SIP3120
2BE19026 2BE19026
Explanation: Disk unit not found at required physical
2BE19011 2BE19011
location
Explanation: Cache data belongs to devices other than
Response: A previously exposed disk unit in an array
those attached
was not found at the required physical location.
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

2BE19020 2BE19020
2BE19027 2BE19027
Explanation: Two or more disk units missing from
Explanation: Array not functional due to parity out of
RAID-5 or RAID-6 array
synchronization
Failing Item:
Response: Array is or would become exposed and
v SIP3111 parity data is out of synchronization
Failing Item:
2BE19021 2BE19021
v SIP3113
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
2BE19028 2BE19028
Failing Item:
Explanation: Maximum number of functional arrays
v SIP3111 has been exceeded
Response: Reduce the number of arrays on this I/O
2BE19022 2BE19022 adapter. Either move all the devices in an array to
Explanation: Two or more disk units missing from another I/O adapter that supports arrays, or stop an
RAID-5 or RAID-6 array array on this I/O adapter.

Failing Item: Failing Item:

v SIP3111 v SVCDOCS

2BE19023 2BE19023 2BE19029 2BE19029

Explanation: One or more array members not in Explanation: Maximum number of functional array
required physical locations members has been exceeded

Failing Item: Response: Contact your next level of support.

v SIP3112 Failing Item:

v NEXTLVL
2BE19024 2BE19024
Explanation: Array member physical location conflicts 2BE19030 2BE19030
with another array Explanation: Array no longer protected due to
Failing Item: missing or failed disk unit

v NEXTLVL Failing Item:

v SIP3110
2BE19025 2BE19025 v FI02112
Explanation: Incompatible device
2BE19031 2BE19031
Response: An incompatible device is at the physical
location of the device which is causing the array to be Explanation: Automatic rebuild initiated for array
exposed.
Response: Either a previous rebuild was interrupted
Failing Item: and was automatically restarted, or a hot spare disk
v SIP3110 unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.
v FI02112

Chapter 72. (2BE1) Reference codes 421

2BE19032 • 2BE19075

Failing Item:
2BE19032 2BE19032
v NEXTLVL
Explanation: A disk unit in an array is missing or
failed
2BE19054 2BE19054
Response: The array is still protected, but the disk
unit should be replaced. Explanation: IOA resources not available due to
previous problems
Failing Item:
Failing Item:
v SIP3110
v SIP3121
v FI02112

2BE19070 2BE19070
2BE19040 2BE19040
Explanation: System log entry only. No service action
Explanation: Re-synchronization of array parity was
required.
initiated
Response: No action required.
2BE19071 2BE19071
Explanation: Link from IOA to auxiliary or remote
2BE19041 2BE19041
IOA is operational
Explanation: Background array parity check detected
Response: No service action required.
and corrected errors
Response: Call your next level of support to report
2BE19072 2BE19072
the problem.
Explanation: Link from IOA to auxiliary or remote
Failing Item:
IOA is non-operational
v NEXTLVL
Response: No service action required.

2BE19042 2BE19042
2BE19073 2BE19073
Explanation: Background parity check corrected errors
on disk unit Explanation: Multiple I/O adapters connected in a not
valid configuration
Response: Call your next level of support to report
the problem. Failing Item:
v SIP4140
Failing Item:
v NEXTLVL
2BE19074 2BE19074

2BE19050 2BE19050 Explanation: Multiple I/O adapters connected in a not

valid configuration
Explanation: Required cache data not found for one or
more disk units Response: Multiple I/O adapters not capable of
similar functions or controlling the same set of devices.
Failing Item:
Failing Item:
v SIP3131
v SIP4141

2BE19051 2BE19051
2BE19075 2BE19075
Explanation: Cache data exists for one or more
missing or failed devices Explanation: Incomplete multipath connection
between IOA and remote IOA
Failing Item:
Failing Item:
v SIP3132
v SIP4149

2BE19052 2BE19052
Explanation: Cache data exists for one or more
modified devices
Response: Contact your next level of support.

422 System reference codes (1xxx - Axxx)

 2BE19076 • 2BE19082

Failing Item:
2BE19076 2BE19076
v FI01105
Explanation: Missing auxiliary IOA or remote IOA
v STORIOA
Failing Item:
v SIP4147 2BE19082 2BE19082
Explanation: Device error
2BE19081 2BE19081
Response: If you are working with one of the card
Explanation: Device error types below, the adapter has mulitple physical parts.
Response: If you are working with one of the card Choose the card type to identify the physical parts of
types below, the adapter has mulitple physical parts. the storage adapter.
Choose the card type to identify the physical parts of Card type 2BE1 (feature RAID enablement card for
the storage adapter. embedded IOA) read the following: When working the
Card type 2BE1 (feature RAID enablement card for FRUs from the serviceable event or the failing item list
embedded IOA) read the following: When working the here, the embedded storage adapter (STORIOA) has
FRUs from the serviceable event or the failing item list three physical parts:
here, the embedded storage adapter (STORIOA) has v The embedded storage adapter on the I/O
three physical parts: backplane.
v The embedded storage adapter on the I/O v The RAID enablement card.
backplane. v The Battery charger and carrier card.
v The RAID enablement card.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Card type 57CB (embedded IOA with 2BCF battery working the FRUs from the serviceable event or the
card for embedded IOA) read the following: When failing item list here, the embedded storage adapter
working the FRUs from the serviceable event or the (STORIOA) has two physical parts:
failing item list here, the embedded storage adapter v The embedded storage adapter on the I/O
(STORIOA) has two physical parts: backplane.
v The embedded storage adapter on the I/O v The Battery charger and carrier card.
backplane.
v The Battery charger and carrier card. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
See symbolic FRU FEATCRD for the location codes of or if you are working the failing item list here.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Card type 57CF (embedded IOAs on DASD backplane embedded IOAs) read the following: When working
with 2BC2 dual battery charger and carrier card for the the FRUs from the serviceable event or the failing item
embedded IOAs) read the following: When working list here, the embedded storage adapters (STORIOA)
the FRUs from the serviceable event or the failing item have two physical parts:
list here, the embedded storage adapters (STORIOA) v The embedded storage adapter on the DASD
have two physical parts: backplane.
v The embedded storage adapter on the DASD v The dual battery charger and carrier card. To
backplane. determine which battery is connected to which
v The dual battery charger and carrier card. To embedded IOA use the bus number of the IOA with
determine which battery is connected to which symbolic FRU CACHBAT.
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
See symbolic FRU FEATCRD for the location code of listed in the serviceable event or if you are working the
the dual battery charger and carrier card if it is not failing item list here.
listed in the serviceable event or if you are working the Failing Item:
failing item list here.

Chapter 72. (2BE1) Reference codes 423

2BE19083 • 2BE1FF3D

v FI01105
2BE19500 2BE19500
v STORIOA
Explanation: Internal program error in driver code.

2BE19083 2BE19083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
2BE19903 2BE19903
2BE19084 2BE19084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
2BE1C000 2BE1C000
2BE19090 2BE19090 Explanation: System log entry only. No service action
required.
Explanation: Disk unit has been modified after the
last known status. Response: No action is required. This reference code
is logged for information only.
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this
I/O adapter. Other resources attached to the virtual 2BE1C402 2BE1C402
I/O processor may then need to be Varied On.
Explanation: Licensed Internal Code error
If any reference codes are surfaced, use the new
Response: Ask your next level of support for
reference code to resolve the problem.
assistance.
If you cannot resolve the problem, contact your next
Failing Item:
level of support.
v PTFSRCH
Failing Item:
v SVCDOCS
2BE1FF3D 2BE1FF3D
Explanation: I/O adapter detected a recoverable error
2BE19091 2BE19091
Response: If you are working with one of the card
Explanation: Incorrect hardware configuration change
types below, the adapter has mulitple physical parts.
detected
Choose the card type to identify the physical parts of
Response: Use Hardware Service Manager to re-IPL the storage adapter.
the virtual I/O processor that is associated with this
Card type 2BE1 (feature RAID enablement card for
I/O adapter. Other resources attached to the virtual
embedded IOA) read the following: When working the
I/O processor may then need to be Varied On.
FRUs from the serviceable event or the failing item list
If any reference codes are surfaced, use the new here, the embedded storage adapter (STORIOA) has
reference code to resolve the problem. three physical parts:
If you cannot resolve the problem, contact your next v The embedded storage adapter on the I/O
level of support. backplane.
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
2BE19092 2BE19092 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Disk unit requires initialization before
use.
Card type 57CB (embedded IOA with 2BCF battery
Failing Item: card for embedded IOA) read the following: When
v SIP3134 working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

424 System reference codes (1xxx - Axxx)

 2BE1FF3D

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 72. (2BE1) Reference codes 425

426 System reference codes (1xxx - Axxx)
Chapter 73. (2BE2) Reference codes
Failing Item:
2BE21511 2BE21511
v SASEXP
Explanation: A non-fatal error occurred on power
v SASCABL
supply 1
v STORIOA
Failing Item:
v DEVBPLN
v DISKPWR
v DEVBPLN
2BE27614 2BE27614
v SASEXP
Explanation: A fatal error occurred on fan 1

2BE21515 2BE21515 Failing Item:

v DISKFAN
Explanation: A fatal error occurred on power supply 1
Failing Item:
2BE27624 2BE27624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
2BE21521 2BE21521
2BE27634 2BE27634
Explanation: A non-fatal error occurred on power
supply 2 Explanation: A fatal error occurred on fan 3
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DEVBPLN
v SASEXP 2BE27644 2BE27644
Explanation: A fatal error occurred on fan 4
2BE21525 2BE21525
Failing Item:
Explanation: A fatal error occurred on power supply 2 v DISKFAN
Failing Item:
v DISKPWR 2BE28404 2BE28404
v DEVBPLN Explanation: System log entry only, no service action
v SASEXP required

2BE23002 2BE23002 2BE2FFF4 2BE2FFF4

Explanation: Addressed device backplane failed to Explanation: Device backplane problem
respond to selection
Failing Item:
Failing Item: v SASEXP
v SASEXP v SASCABL
v SASCABL v STORIOA
v STORIOA v DEVBPLN
v DEVBPLN

2BE23109 2BE23109
Explanation: I/O adapter timed out a device
backplane command

© Copyright IBM Corp. 2007, 2009 427

428 System reference codes (1xxx - Axxx)
Chapter 74. (3494) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs that you find in the serviceable
event view. If you cannot locate an error log in the serviceable event view that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the 3494 Library Manager console for error indications. Refer to the 3494
service information to resolve any error indications.
3. Attempt the failing operation again.
4. Does the operation complete successfully?
Yes: The problem has been corrected. This ends the procedure.
No: Look at the 4 rightmost characters of the Data display for Function 11,
which represents the unit reference code. Find the unit reference code in the
following table.

v LIB3494
34942301 34942301
Explanation: Library device failure
34942307 34942307
Response: Library attachment facility equipment
Explanation: Library device failure
check.
Response: Library vision failure.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a Use the 3494 Tape Library Dataserver Maintenance
"LIBRARY PROBLEM - NO ERROR MESSAGE." Information and follow the procedures for analyzing a
"LIBRARY PROBLEM - NO ERROR MESSAGE."
Failing Item:
v LIB3494 Failing Item:
v LIB3494
34942303 34942303
34942308 34942308
Explanation: Library device failure
Explanation: Library device failure
Response: Device control unit and library manager
Licensed Internal Code are incompatible. Response: Library manager equipment check.
Use the 3494 Tape Library Dataserver Maintenance Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a Information and follow the procedures for analyzing a
"LIBRARY PROBLEM - NO ERROR MESSAGE." "LIBRARY MANAGER HARDWARE PROBLEM"
Failing Item: Failing Item:
v LIB3494 v LIB3494

34942306 34942306 34942309 34942309

Explanation: Library device failure Explanation: Library device failure
Response: Library vision failure. Response: Library equipment check.
Use the 3494 Tape Library Dataserver Maintenance Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a Information and follow the procedures for analyzing a
"LIBRARY PROBLEM - NO ERROR MESSAGE." "LIBRARY PROBLEM - NO ERROR MESSAGE."
Failing Item:

© Copyright IBM Corp. 2007, 2009 429

34942310 • 34942321

Failing Item:
v LIB3494

34942310 34942310
Explanation: Library device requires operator
intervention
Response: Put the library into pause mode and
perform the intervention indicated on the library
manager console.

34942311 34942311
Explanation: Library device requires operator
intervention
Response: Put the library into pause mode and
perform the intervention indicated on the library
manager console.

34942319 34942319
Explanation: Tape unit failure
Response: Use the tape unit service information to
analyze the failure.
Failing Item:
v FI00851

34942321 34942321
Explanation: Library enclosure environmental alert
was detected.
Response: Use the 3494 Tape Library Dataserver
Maintenance Information and follow the procedures for
analyzing a "LIBRARY PROBLEM - NO ERROR
MESSAGE."
Failing Item:
v LIB3494

430 System reference codes (1xxx - Axxx)

Chapter 75. (3580) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

35803000 35803000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
35803202 35803202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 35809100 35809100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
35803400 35803400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
35809020 35809020
v FI01112

© Copyright IBM Corp. 2007, 2009 431

35809101 • 35809201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
35809101 35809101
Explanation: Fibre Channel interface error detected 35809200 35809200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
35809201 35809201
Explanation: Tape unit command timeout
35809102 35809102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
35809103 35809103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

432 System reference codes (1xxx - Axxx)

 35809202 • 35809304

35809202 35809202 35809300 35809300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
35809301 35809301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
35809302 35809302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
35809210 35809210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 35809303 35809303
Explanation: Gateway device failure
35809211 35809211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
35809304 35809304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
35809220 35809220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 75. (3580) Reference codes 433

35809310 • 35809802

35809310 35809310 35809355 35809355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
35809320 35809320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
35809321 35809321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
35809500 35809500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
35809350 35809350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 35809501 35809501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 35809800 35809800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
35809351 35809351
Explanation: Tape with excessive error rate was 35809801 35809801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
35809802 35809802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

434 System reference codes (1xxx - Axxx)

 35809803 • 3580FFF6

35809803 35809803 35809901 35809901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
35809902 35809902
35809804 35809804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
35809903 35809903
logged for information only.
Explanation: Tape device information logged
35809805 35809805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
3580FFF6 3580FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
35809810 35809810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

35809899 35809899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

35809900 35809900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 75. (3580) Reference codes 435

436 System reference codes (1xxx - Axxx)
Chapter 76. (3592) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

35923000 35923000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
35923202 35923202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 35929100 35929100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
35923400 35923400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
35929020 35929020
v FI01112

© Copyright IBM Corp. 2007, 2009 437

35929101 • 35929201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
35929101 35929101
Explanation: Fibre Channel interface error detected 35929200 35929200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
35929201 35929201
Explanation: Tape unit command timeout
35929102 35929102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
35929103 35929103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

438 System reference codes (1xxx - Axxx)

 35929202 • 35929304

35929202 35929202 35929300 35929300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
35929301 35929301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
35929302 35929302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
35929210 35929210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 35929303 35929303
Explanation: Gateway device failure
35929211 35929211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
35929304 35929304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
35929220 35929220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 76. (3592) Reference codes 439

35929310 • 35929802

35929310 35929310 35929355 35929355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
35929320 35929320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
35929321 35929321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
35929500 35929500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
35929350 35929350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 35929501 35929501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 35929800 35929800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
35929351 35929351
Explanation: Tape with excessive error rate was 35929801 35929801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
35929802 35929802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

440 System reference codes (1xxx - Axxx)

 35929803 • 3592FFF6

35929803 35929803 35929901 35929901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
35929902 35929902
35929804 35929804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
35929903 35929903
logged for information only.
Explanation: Tape device information logged
35929805 35929805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
3592FFF6 3592FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
35929810 35929810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

35929899 35929899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

35929900 35929900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 76. (3592) Reference codes 441

442 System reference codes (1xxx - Axxx)
Chapter 77. (4320) Reference codes
Response:
4320102E 4320102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43203002 43203002
v FI01140
Explanation: Addressed device failed to respond to
selection
43203109 43203109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43203010 43203010
43203110 43203110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43203020 43203020 v FI01140
Explanation: Storage subsystem configuration error
43203130 43203130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43203029 43203029 43203131 43203131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43203100 43203100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 443

43207000 • 4320FFFA

43207000 43207000 4320FFF5 4320FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43207001 43207001
Explanation: Temporary disk data error
4320FFF6 4320FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43207003 43207003
Explanation: Device format error
4320FFF7 4320FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43207004 43207004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4320FFF8 4320FFF8
432070DD 432070DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4320FFF2 4320FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4320FFF9 4320FFF9

4320FFF3 4320FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4320FFF4 4320FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4320FFFA 4320FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

444 System reference codes (1xxx - Axxx)

 4320FFFB • 4320FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4320FFFB 4320FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4320FFFE 4320FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 77. (4320) Reference codes 445

446 System reference codes (1xxx - Axxx)
Chapter 78. (4322) Reference codes
Response:
4322102E 4322102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43223002 43223002
v FI01140
Explanation: Addressed device failed to respond to
selection
43223109 43223109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43223010 43223010
43223110 43223110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43223020 43223020 v FI01140
Explanation: Storage subsystem configuration error
43223130 43223130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43223029 43223029 43223131 43223131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43223100 43223100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 447

43227000 • 4322FFFA

43227000 43227000 4322FFF5 4322FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43227001 43227001
Explanation: Temporary disk data error
4322FFF6 4322FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43227003 43227003
Explanation: Device format error
4322FFF7 4322FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43227004 43227004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4322FFF8 4322FFF8
432270DD 432270DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4322FFF2 4322FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4322FFF9 4322FFF9

4322FFF3 4322FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4322FFF4 4322FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4322FFFA 4322FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

448 System reference codes (1xxx - Axxx)

 4322FFFB • 4322FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4322FFFB 4322FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4322FFFE 4322FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 78. (4322) Reference codes 449

450 System reference codes (1xxx - Axxx)
Chapter 79. (4323) Reference codes
Response:
4323102E 4323102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43233002 43233002
v FI01140
Explanation: Addressed device failed to respond to
selection
43233109 43233109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43233010 43233010
43233110 43233110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43233020 43233020 v FI01140
Explanation: Storage subsystem configuration error
43233130 43233130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43233029 43233029 43233131 43233131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43233100 43233100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 451

43237000 • 4323FFFA

43237000 43237000 4323FFF5 4323FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43237001 43237001
Explanation: Temporary disk data error
4323FFF6 4323FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43237003 43237003
Explanation: Device format error
4323FFF7 4323FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43237004 43237004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4323FFF8 4323FFF8
432370DD 432370DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4323FFF2 4323FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4323FFF9 4323FFF9

4323FFF3 4323FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4323FFF4 4323FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4323FFFA 4323FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

452 System reference codes (1xxx - Axxx)

 4323FFFB • 4323FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4323FFFB 4323FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4323FFFE 4323FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 79. (4323) Reference codes 453

454 System reference codes (1xxx - Axxx)
Chapter 80. (4325) Reference codes
Response:
4325102E 4325102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43253002 43253002
v FI01140
Explanation: Addressed device failed to respond to
selection
43253109 43253109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43253010 43253010
43253110 43253110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43253020 43253020 v FI01140
Explanation: Storage subsystem configuration error
43253130 43253130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43253029 43253029 43253131 43253131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43253100 43253100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 455

43257000 • 4325FFFA

43257000 43257000 4325FFF5 4325FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43257001 43257001
Explanation: Temporary disk data error
4325FFF6 4325FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43257003 43257003
Explanation: Device format error
4325FFF7 4325FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43257004 43257004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4325FFF8 4325FFF8
432570DD 432570DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4325FFF2 4325FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4325FFF9 4325FFF9

4325FFF3 4325FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4325FFF4 4325FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4325FFFA 4325FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

456 System reference codes (1xxx - Axxx)

 4325FFFB • 4325FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4325FFFB 4325FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4325FFFE 4325FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 80. (4325) Reference codes 457

458 System reference codes (1xxx - Axxx)
Chapter 81. (4326) Reference codes
Response:
4326102E 4326102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43263002 43263002
v FI01140
Explanation: Addressed device failed to respond to
selection
43263109 43263109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43263010 43263010
43263110 43263110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43263020 43263020 v FI01140
Explanation: Storage subsystem configuration error
43263130 43263130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43263029 43263029 43263131 43263131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43263100 43263100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 459

43267000 • 4326FFFA

43267000 43267000 4326FFF5 4326FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43267001 43267001
Explanation: Temporary disk data error
4326FFF6 4326FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43267003 43267003
Explanation: Device format error
4326FFF7 4326FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43267004 43267004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4326FFF8 4326FFF8
432670DD 432670DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4326FFF2 4326FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4326FFF9 4326FFF9

4326FFF3 4326FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4326FFF4 4326FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4326FFFA 4326FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

460 System reference codes (1xxx - Axxx)

 4326FFFB • 4326FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4326FFFB 4326FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4326FFFE 4326FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 81. (4326) Reference codes 461

462 System reference codes (1xxx - Axxx)
Chapter 82. (4327) Reference codes
Response:
4327102E 4327102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43273002 43273002
v FI01140
Explanation: Addressed device failed to respond to
selection
43273109 43273109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43273010 43273010
43273110 43273110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43273020 43273020 v FI01140
Explanation: Storage subsystem configuration error
43273130 43273130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43273029 43273029 43273131 43273131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43273100 43273100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 463

43277000 • 4327FFFA

43277000 43277000 4327FFF5 4327FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43277001 43277001
Explanation: Temporary disk data error
4327FFF6 4327FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43277003 43277003
Explanation: Device format error
4327FFF7 4327FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43277004 43277004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4327FFF8 4327FFF8
432770DD 432770DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4327FFF2 4327FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4327FFF9 4327FFF9

4327FFF3 4327FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4327FFF4 4327FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4327FFFA 4327FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

464 System reference codes (1xxx - Axxx)

 4327FFFB • 4327FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4327FFFB 4327FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4327FFFE 4327FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 82. (4327) Reference codes 465

466 System reference codes (1xxx - Axxx)
Chapter 83. (4328) Reference codes
Response:
4328102E 4328102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
43283002 43283002
v FI01140
Explanation: Addressed device failed to respond to
selection
43283109 43283109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

43283010 43283010
43283110 43283110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
43283020 43283020 v FI01140
Explanation: Storage subsystem configuration error
43283130 43283130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

43283029 43283029 43283131 43283131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

43283100 43283100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 467

43287000 • 4328FFFA

43287000 43287000 4328FFF5 4328FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43287001 43287001
Explanation: Temporary disk data error
4328FFF6 4328FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
43287003 43287003
Explanation: Device format error
4328FFF7 4328FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
43287004 43287004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
4328FFF8 4328FFF8
432870DD 432870DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
4328FFF2 4328FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
4328FFF9 4328FFF9

4328FFF3 4328FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
4328FFF4 4328FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 4328FFFA 4328FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

468 System reference codes (1xxx - Axxx)

 4328FFFB • 4328FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

4328FFFB 4328FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

4328FFFE 4328FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 83. (4328) Reference codes 469

470 System reference codes (1xxx - Axxx)
Chapter 84. (433B) Reference codes
v SASEXP
433B102E 433B102E
Explanation: Out of alternate sectors for disk storage
433B3109 433B3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
433B3002 433B3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
433B310C 433B310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
433B3010 433B3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 433B310D 433B310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

433B3020 433B3020 433B3110 433B3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
433B3029 433B3029
Explanation: A device replacement has occurred 433B3130 433B3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
433B3100 433B3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
433B34FF 433B34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 471

433B4041 • 433BFFF9

Response: No action required. This reference code is

433B70DD 433B70DD
logged for information only.
Explanation: System log entry only, no service action
required
433B4041 433B4041
Explanation: Incomplete multipath connection
433BFFF3 433BFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

433BFFF4 433BFFF4
433B4060 433B4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
433BFFF5 433BFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
433B4061 433B4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

433B4100 433B4100
433BFFF6 433BFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
433BFFF7 433BFFF7
433B7000 433B7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

433B7001 433B7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 433BFFF9 433BFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

472 System reference codes (1xxx - Axxx)

 433BFFFA • 433BFFFE

event does not appear in a serviceable event view, no

433BFFFE 433BFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
433BFFFA 433BFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

433BFFFB 433BFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

433BFFFC 433BFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

433BFFFD 433BFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 84. (433B) Reference codes 473

474 System reference codes (1xxx - Axxx)
Chapter 85. (433C) Reference codes
v SASEXP
433C102E 433C102E
Explanation: Out of alternate sectors for disk storage
433C3109 433C3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
433C3002 433C3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
433C310C 433C310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
433C3010 433C3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 433C310D 433C310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

433C3020 433C3020 433C3110 433C3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
433C3029 433C3029
Explanation: A device replacement has occurred 433C3130 433C3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
433C3100 433C3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
433C34FF 433C34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 475

433C4041 • 433CFFF9

Response: No action required. This reference code is

433C70DD 433C70DD
logged for information only.
Explanation: System log entry only, no service action
required
433C4041 433C4041
Explanation: Incomplete multipath connection
433CFFF3 433CFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

433CFFF4 433CFFF4
433C4060 433C4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
433CFFF5 433CFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
433C4061 433C4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

433C4100 433C4100
433CFFF6 433CFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
433CFFF7 433CFFF7
433C7000 433C7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

433C7001 433C7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 433CFFF9 433CFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

476 System reference codes (1xxx - Axxx)

 433CFFFA • 433CFFFE

event does not appear in a serviceable event view, no

433CFFFE 433CFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
433CFFFA 433CFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

433CFFFB 433CFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

433CFFFC 433CFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

433CFFFD 433CFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 85. (433C) Reference codes 477

478 System reference codes (1xxx - Axxx)
Chapter 86. (433D) Reference codes
v SASEXP
433D102E 433D102E
Explanation: Out of alternate sectors for disk storage
433D3109 433D3109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
433D3002 433D3002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
433D310C 433D310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
433D3010 433D3010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 433D310D 433D310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

433D3020 433D3020 433D3110 433D3110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
433D3029 433D3029
Explanation: A device replacement has occurred 433D3130 433D3130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
433D3100 433D3100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
433D34FF 433D34FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 479

433D4041 • 433DFFF9

Response: No action required. This reference code is

433D70DD 433D70DD
logged for information only.
Explanation: System log entry only, no service action
required
433D4041 433D4041
Explanation: Incomplete multipath connection
433DFFF3 433DFFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

433DFFF4 433DFFF4
433D4060 433D4060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
433DFFF5 433DFFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
433D4061 433D4061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

433D4100 433D4100
433DFFF6 433DFFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
433DFFF7 433DFFF7
433D7000 433D7000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

433D7001 433D7001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 433DFFF9 433DFFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

480 System reference codes (1xxx - Axxx)

 433DFFFA • 433DFFFE

event does not appear in a serviceable event view, no

433DFFFE 433DFFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
433DFFFA 433DFFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

433DFFFB 433DFFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

433DFFFC 433DFFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

433DFFFD 433DFFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 86. (433D) Reference codes 481

482 System reference codes (1xxx - Axxx)
Chapter 87. (4685) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

46853000 46853000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
46853202 46853202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 46859100 46859100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
46853400 46853400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
46859020 46859020
v FI01112

© Copyright IBM Corp. 2007, 2009 483

46859101 • 46859201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
46859101 46859101
Explanation: Fibre Channel interface error detected 46859200 46859200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
46859201 46859201
Explanation: Tape unit command timeout
46859102 46859102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
46859103 46859103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

484 System reference codes (1xxx - Axxx)

 46859202 • 46859304

46859202 46859202 46859300 46859300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
46859301 46859301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
46859302 46859302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
46859210 46859210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 46859303 46859303
Explanation: Gateway device failure
46859211 46859211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
46859304 46859304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
46859220 46859220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 87. (4685) Reference codes 485

46859310 • 46859802

46859310 46859310 46859355 46859355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
46859320 46859320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
46859321 46859321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
46859500 46859500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
46859350 46859350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 46859501 46859501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 46859800 46859800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
46859351 46859351
Explanation: Tape with excessive error rate was 46859801 46859801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
46859802 46859802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

486 System reference codes (1xxx - Axxx)

 46859803 • 4685FFF6

46859803 46859803 46859901 46859901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
46859902 46859902
46859804 46859804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
46859903 46859903
logged for information only.
Explanation: Tape device information logged
46859805 46859805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
4685FFF6 4685FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
46859810 46859810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

46859899 46859899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

46859900 46859900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 87. (4685) Reference codes 487

488 System reference codes (1xxx - Axxx)
Chapter 88. (4758) Reference codes
4758B990 4758B990
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v FI00130
v IOP
v MA_BRDG

4758B991 4758B991
Explanation: Tampering of cryptographic card
suspected.
Failing Item:
v IOA
v FI00130
v IOP

4758B992 4758B992
Explanation: Operating voltage and/or temperature
range limits exceeded.
Response: Correct any conditions in the physical
environment which may have caused the voltage
and/or temperature out-of-range error on the 4758
adapter card. After the conditions have been corrected,
vary off and then vary back on the 4758 device
description associated with the 4758 adapter card.
Failing Item:
v CARDTMP

© Copyright IBM Corp. 2007, 2009 489

490 System reference codes (1xxx - Axxx)
Chapter 89. (4764) Reference codes
4764B990 4764B990
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

4764B991 4764B991
Explanation: Tampering of cryptographic card
suspected.
Failing Item:
v IOA
v AJDG301

4764B992 4764B992
Explanation: Operating voltage and/or temperature
range limits exceeded.
Response: Correct any conditions in the physical
environment which may have caused the voltage
and/or temperature out-of-range error on the 4764 /
4765 adapter card. After the conditions have been
corrected, vary off and then vary back on the 4764 /
4765 device description associated with the 4764 / 4765
adapter card.
Failing Item:
v CARDTMP

© Copyright IBM Corp. 2007, 2009 491

492 System reference codes (1xxx - Axxx)
Chapter 90. (4765) Reference codes
4765B990 4765B990
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

4765B991 4765B991
Explanation: Tampering of cryptographic card
suspected.
Failing Item:
v IOA
v AJDG301

4765B992 4765B992
Explanation: Operating voltage and/or temperature
range limits exceeded.
Response: Correct any conditions in the physical
environment which may have caused the voltage
and/or temperature out-of-range error on the 4764 /
4765 adapter card. After the conditions have been
corrected, vary off and then vary back on the 4764 /
4765 device description associated with the 4764 / 4765
adapter card.
Failing Item:
v CARDTMP

© Copyright IBM Corp. 2007, 2009 493

494 System reference codes (1xxx - Axxx)
Chapter 91. (4812) Reference codes
Failing Item:
48126201 48126201
v IOA
Explanation: A permanent I/O processor failure
v FI00730
occurred
Failing Item:
48126225 48126225
v IOA
Explanation: A permanent I/O processor failure
v FI00730
occurred
Failing Item:
48126202 48126202
v FI00730
Explanation: I/O processor Licensed Internal Code
v AJDG301
error
v IOA
Failing Item:
v FI00730
48126226 48126226
v IOA
Explanation: A Virtual SCSI error was detected.

48126204 48126204 Failing Item:

v AJDG301
Explanation: I/O adapter failure due to a thermal
condition v AS4NTDD
v FI00584
Failing Item:
v IOA
48126227 48126227

48126210 48126210 Explanation: Windows initiated a warm boot

Explanation: I/O processor Licensed Internal Code Failing Item:

error v NTUSER
Failing Item: v FI00730
v FI00730 v IOA

48126221 48126221 48126228 48126228

Explanation: I/O processor resource not available Explanation: Windows initiated a warm boot

Failing Item: Failing Item:

v AJDG301 v FI00730
v DISKIMG v IOA

48126222 48126222 48126501 48126501

Explanation: A permanent I/O processor failure Explanation: A Windows fatal error occurred
occurred Failing Item:
Failing Item: v IOA
v FI00730 v FI00730
v IOA
48126502 48126502
48126223 48126223 Explanation: A Windows fatal error occurred
Explanation: A permanent I/O processor failure Failing Item:
occurred
v FI00730

© Copyright IBM Corp. 2007, 2009 495

48126530 • 4812653D

v IOA
48126538 48126538
Explanation: A Virtual SCSI error was detected.
48126530 48126530
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTVSCSI
Failing Item:
v NTOPSYS
v NTVSCSI
v NTOPSYS
48126539 48126539
Explanation: A Virtual SCSI error was detected.
48126531 48126531
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTVSCSI
Failing Item:
v AS4NTDD
v NTVSCSI
v NTOPSYS
v AS4NTDD
v FI00730
v NTOPSYS
v FI00730
4812653A 4812653A
Explanation: A Virtual SCSI error was detected.
48126532 48126532
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTOPSYS
Failing Item:
v FI00730
v NTOPSYS
v AS4NTDD
v FI00730
v AS4NTDD
4812653B 4812653B
Explanation: A Virtual SCSI error was detected.
48126533 48126533
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTUSER
Failing Item:
v NTOPSYS
v NTUSER
v AS4NTDD
v NTOPSYS
v AS4NTDD
4812653C 4812653C
Explanation: A Virtual SCSI error was detected.
48126534 48126534
Failing Item:
Explanation: A Virtual SCSI error was detected.
v AS4NTDD
Failing Item:
v FI00730
v AS4NTDD
v NTOPSYS
v FI00730
v NTOPSYS
4812653D 4812653D
Explanation: A Virtual SCSI error was detected.
48126535 48126535
Failing Item:
Explanation: A Virtual SCSI error was detected.
v NTUSER
Failing Item:
v NTDEVDR
v NTUSER
v FI00730
v NTDEVDR
v FI00730

496 System reference codes (1xxx - Axxx)

 4812653F • 4812B4BE

4812653F 4812653F 4812B4B0 4812B4B0

Explanation: A Virtual SCSI error was detected. Explanation: I/O adapter hardware error detected
Failing Item: Failing Item:
v NTDEVDR v IOA
v NTOPSYS
v AJDG301 4812B4B1 4812B4B1
Explanation: I/O adapter hardware error detected
48126540 48126540
Failing Item:
Explanation: A Virtual SCSI error was detected. v IOA
Failing Item: v MEMORY
v NTVSCSI
v FI00730 4812B4B4 4812B4B4
v AJDG301 Explanation: I/O adapter hardware error detected
Failing Item:
48126541 48126541
v IOA
Explanation: A permanent I/O processor failure v MEMORY
occurred
Failing Item: 4812B4B5 4812B4B5
v IOA
Explanation: An I/O adapter failure occurred.
v FI00730
Failing Item:
v FI00730
48126542 48126542
v IOA
Explanation: Licensed Internal Code error detected.
Failing Item: 4812B4B8 4812B4B8
v AJDG301
Explanation: Adapter card storage error
v FI00730
Failing Item:
v MEMORY
48126543 48126543
v IOA
Explanation: A Windows fatal error occurred
Failing Item: 4812B4B9 4812B4B9
v NTOPSYS
Explanation: An I/O adapter failure occurred.
v NTVSCSI
Failing Item:
v IOA
48126580 48126580
Explanation: A Windows fatal error occurred
4812B4BC 4812B4BC
Failing Item:
Explanation: I/O adapter error; logged only.
v NTOPSYS
Failing Item:
v NTVSCSI
v IOA
v DISKIMG
v IOA
4812B4BE 4812B4BE
v FI00730
Explanation: Adapter card storage error
Failing Item:
v MEMORY
v IOA

Chapter 91. (4812) Reference codes 497

4812B904 • 4812B960

4812B904 4812B904
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v FI00730
v IOA

4812B960 4812B960
Explanation: I/O processor Licensed Internal Code
error
Failing Item:
v FI00730
v IOP

498 System reference codes (1xxx - Axxx)

Chapter 92. (506D) Reference codes
506D1511 506D1511 506D3109 506D3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

506D1515 506D1515 506D7611 506D7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 506D7614 506D7614
Explanation: A fatal error occurred on fan 1
506D1521 506D1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 506D7621 506D7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

506D1525 506D1525 506D7624 506D7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 506D7631 506D7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
506D3002 506D3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 506D7634 506D7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 499

506D8401 • 506DFFF4

506D8401 506D8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

506D8404 506D8404
Explanation: System log entry only, no service action
required

506DFFF4 506DFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

500 System reference codes (1xxx - Axxx)

Chapter 93. (506E) Reference codes
506E1511 506E1511 506E3109 506E3109
Explanation: A non-fatal error occurred on power Explanation: I/O adapter timed out a device
supply 1 backplane command
Failing Item: Failing Item:
v DISKPWR v DEVBPLN
v DISKFAN v STORIOA
v FI01106 v FI01140
v DEVBPLN v FI01106

506E1515 506E1515 506E7611 506E7611

Explanation: A fatal error occurred on power supply 1 Explanation: A fatal error occurred on redundant fan
1
Failing Item:
v DISKPWR Failing Item:
v DISKFAN v DISKFAN
v FI01106
v DEVBPLN 506E7614 506E7614
Explanation: A fatal error occurred on fan 1
506E1521 506E1521 Failing Item:
Explanation: A non-fatal error occurred on power v DISKFAN
supply 2
Failing Item: 506E7621 506E7621
v DISKPWR Explanation: A fatal error occurred on redundant fan
v DISKFAN 2
v FI01106 Failing Item:
v DEVBPLN v DISKFAN

506E1525 506E1525 506E7624 506E7624

Explanation: A fatal error occurred on power supply 2 Explanation: A fatal error occurred on fan 2
Failing Item: Failing Item:
v DISKPWR v DISKFAN
v DISKFAN
v FI01106 506E7631 506E7631
v DEVBPLN
Explanation: A fatal error occurred on redundant fan
3
506E3002 506E3002
Failing Item:
Explanation: Addressed device backplane failed to v DISKFAN
respond to selection
Failing Item: 506E7634 506E7634
v DEVBPLN
Explanation: A fatal error occurred on fan 3
v STORIOA
Failing Item:
v FI01140
v DISKFAN
v FI01106

© Copyright IBM Corp. 2007, 2009 501

506E8401 • 506EFFF4

506E8401 506E8401
Explanation: Removable media power fault
Failing Item:
v DEVBPLN

506E8404 506E8404
Explanation: System log entry only, no service action
required

506EFFF4 506EFFF4
Explanation: Device backplane problem
Failing Item:
v DEVBPLN
v STORIOA
v FI01140
v FI01106

502 System reference codes (1xxx - Axxx)

Chapter 94. (509A) Reference codes
v DISKPWR
509A1511 509A1511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
509A3002 509A3002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
509A1515 509A1515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 509A3109 509A3109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 509A7614 509A7614
Explanation: A fatal error occurred on fan 1
509A1521 509A1521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
509A7624 509A7624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
509A1525 509A1525
509A7634 509A7634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 509A7644 509A7644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 503

509A8404 • 509AFFF4

509A8404 509A8404
Explanation: System log entry only, no service action
required

509AFFF4 509AFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

504 System reference codes (1xxx - Axxx)

Chapter 95. (509D) Reference codes
v SASCABL
509D1511 509D1511
v STORIOA
Explanation: A non-fatal error occurred on power
supply 1
Failing Item:
v DISKPWR
v SASEXP

509D1515 509D1515
Explanation: A fatal error occurred on power supply 1
Failing Item:
v DISKPWR
v SASEXP

509D3002 509D3002
Explanation: Addressed device backplane failed to
respond to selection
Failing Item:
v SASEXP
v SASCABL
v STORIOA

509D3109 509D3109
Explanation: I/O adapter timed out a device
backplane command
Failing Item:
v SASEXP
v SASCABL
v STORIOA

509D7614 509D7614
Explanation: A fatal error occurred on fan 1
Failing Item:
v DISKFAN

509D8404 509D8404
Explanation: System log entry only, no service action
required

509DFFF4 509DFFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP

© Copyright IBM Corp. 2007, 2009 505

506 System reference codes (1xxx - Axxx)
Chapter 96. (50A4) Reference codes
v DISKPWR
50A41511 50A41511
v DEVBPLN
Explanation: A non-fatal error occurred on power
v SASEXP
supply 1
Failing Item:
50A43002 50A43002
v DISKPWR
Explanation: Addressed device backplane failed to
v DEVBPLN
respond to selection
v SASEXP
Failing Item:
v SASEXP
50A41515 50A41515
v SASCABL
Explanation: A fatal error occurred on power supply 1
v STORIOA
Problem determination: This SRC can be the result of v DEVBPLN
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply
that detected the problem are in the FRU list of the 50A43109 50A43109
serviceable event. Before starting a repair action for this Explanation: I/O adapter timed out a device
problem verify that utility power, BBU or UPS to the backplane command
unit was not interrupted at the time the SRC was
logged. If there was an interruption to power at about Failing Item:
the same time then no service is required and this v SASEXP
problem can be closed.
v SASCABL
Failing Item: v STORIOA
v DISKPWR v DEVBPLN
v DEVBPLN
v SASEXP 50A47614 50A47614
Explanation: A fatal error occurred on fan 1
50A41521 50A41521
Failing Item:
Explanation: A non-fatal error occurred on power
v DISKFAN
supply 2
Failing Item:
50A47624 50A47624
v DISKPWR
Explanation: A fatal error occurred on fan 2
v DEVBPLN
v SASEXP Failing Item:
v DISKFAN
50A41525 50A41525
50A47634 50A47634
Explanation: A fatal error occurred on power supply 2
Explanation: A fatal error occurred on fan 3
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power Failing Item:
to the I/O storage unit. The unit and power supply v DISKFAN
that detected the problem are in the FRU list of the
serviceable event. Before starting a repair action for this
problem verify that utility power, BBU or UPS to the 50A47644 50A47644
unit was not interrupted at the time the SRC was Explanation: A fatal error occurred on fan 4
logged. If there was an interruption to power at about
the same time then no service is required and this Failing Item:
problem can be closed. v DISKFAN
Failing Item:

© Copyright IBM Corp. 2007, 2009 507

50A48404 • 50A4FFF4

50A48404 50A48404
Explanation: System log entry only, no service action
required

50A4FFF4 50A4FFF4
Explanation: Device backplane problem
Failing Item:
v SASEXP
v SASCABL
v STORIOA
v DEVBPLN

508 System reference codes (1xxx - Axxx)

Chapter 97. (5619) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

56193000 56193000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
56193202 56193202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 56199100 56199100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
56193400 56193400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
56199020 56199020
v FI01112

© Copyright IBM Corp. 2007, 2009 509

56199101 • 56199201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
56199101 56199101
Explanation: Fibre Channel interface error detected 56199200 56199200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
56199201 56199201
Explanation: Tape unit command timeout
56199102 56199102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
56199103 56199103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

510 System reference codes (1xxx - Axxx)

 56199202 • 56199304

56199202 56199202 56199300 56199300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
56199301 56199301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
56199302 56199302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
56199210 56199210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 56199303 56199303
Explanation: Gateway device failure
56199211 56199211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
56199304 56199304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
56199220 56199220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 97. (5619) Reference codes 511

56199310 • 56199802

56199310 56199310 56199355 56199355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
56199320 56199320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
56199321 56199321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
56199500 56199500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
56199350 56199350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 56199501 56199501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 56199800 56199800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
56199351 56199351
Explanation: Tape with excessive error rate was 56199801 56199801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
56199802 56199802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

512 System reference codes (1xxx - Axxx)

 56199803 • 5619FFF6

56199803 56199803 56199901 56199901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
56199902 56199902
56199804 56199804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
56199903 56199903
logged for information only.
Explanation: Tape device information logged
56199805 56199805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5619FFF6 5619FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
56199810 56199810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

56199899 56199899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

56199900 56199900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 97. (5619) Reference codes 513

514 System reference codes (1xxx - Axxx)
Chapter 98. (5638) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

56383000 56383000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
56383202 56383202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 56389100 56389100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
56383400 56383400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
56389020 56389020
v FI01112

© Copyright IBM Corp. 2007, 2009 515

56389101 • 56389201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
56389101 56389101
Explanation: Fibre Channel interface error detected 56389200 56389200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
56389201 56389201
Explanation: Tape unit command timeout
56389102 56389102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
56389103 56389103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

516 System reference codes (1xxx - Axxx)

 56389202 • 56389304

56389202 56389202 56389300 56389300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
56389301 56389301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
56389302 56389302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
56389210 56389210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 56389303 56389303
Explanation: Gateway device failure
56389211 56389211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
56389304 56389304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
56389220 56389220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 98. (5638) Reference codes 517

56389310 • 56389802

56389310 56389310 56389355 56389355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
56389320 56389320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
56389321 56389321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
56389500 56389500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
56389350 56389350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 56389501 56389501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 56389800 56389800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
56389351 56389351
Explanation: Tape with excessive error rate was 56389801 56389801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
56389802 56389802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

518 System reference codes (1xxx - Axxx)

 56389803 • 5638FFF6

56389803 56389803 56389901 56389901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
56389902 56389902
56389804 56389804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
56389903 56389903
logged for information only.
Explanation: Tape device information logged
56389805 56389805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5638FFF6 5638FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
56389810 56389810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

56389899 56389899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

56389900 56389900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 98. (5638) Reference codes 519

520 System reference codes (1xxx - Axxx)
Chapter 99. (5675) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

56753000 56753000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
56753202 56753202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 56759100 56759100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
56753400 56753400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
56759020 56759020
v FI01112

© Copyright IBM Corp. 2007, 2009 521

56759101 • 56759201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
56759101 56759101
Explanation: Fibre Channel interface error detected 56759200 56759200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
56759201 56759201
Explanation: Tape unit command timeout
56759102 56759102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
56759103 56759103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

522 System reference codes (1xxx - Axxx)

 56759202 • 56759304

56759202 56759202 56759300 56759300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
56759301 56759301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
56759302 56759302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
56759210 56759210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 56759303 56759303
Explanation: Gateway device failure
56759211 56759211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
56759304 56759304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
56759220 56759220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 99. (5675) Reference codes 523

56759310 • 56759802

56759310 56759310 56759355 56759355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
56759320 56759320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
56759321 56759321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
56759500 56759500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
56759350 56759350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 56759501 56759501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 56759800 56759800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
56759351 56759351
Explanation: Tape with excessive error rate was 56759801 56759801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
56759802 56759802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

524 System reference codes (1xxx - Axxx)

 56759803 • 5675FFF6

56759803 56759803 56759901 56759901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
56759902 56759902
56759804 56759804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
56759903 56759903
logged for information only.
Explanation: Tape device information logged
56759805 56759805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5675FFF6 5675FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
56759810 56759810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

56759899 56759899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

56759900 56759900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 99. (5675) Reference codes 525

526 System reference codes (1xxx - Axxx)
Chapter 100. (5700) Reference codes
5700A001 5700A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5700B9A0 5700B9A0
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

5700B9B0 5700B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDG301
v MA_BRDG

© Copyright IBM Corp. 2007, 2009 527

528 System reference codes (1xxx - Axxx)
Chapter 101. (5701) Reference codes
5701A001 5701A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5701B9A0 5701B9A0
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v FI00718
v AJDGP01
v MA_BRDG

5701B9B0 5701B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDG301
v MA_BRDG

© Copyright IBM Corp. 2007, 2009 529

530 System reference codes (1xxx - Axxx)
Chapter 102. (5702) Reference codes
Response: The I/O processor error log is being filled
57020A17 57020A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 57021317 57021317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
57020A22 57020A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

5702102E 5702102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

57022200 57022200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
57021306 57021306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
57022201 57022201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 57022202 57022202
Explanation: Removable media error during IPL
57021307 57021307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 57023000 57023000
Explanation: A permanent I/O processor failure
57021310 57021310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 531

57023001 • 57023084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
57023001 57023001
Explanation: Not valid condition in I/O Processor 57023022 57023022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
57023002 57023002 v STORIOA
Explanation: Addressed device failed to respond to
selection 57023023 57023023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
57023006 57023006
Explanation: System bus error 57023080 57023080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

57023020 57023020 57023081 57023081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 57023084 57023084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
57023021 57023021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

532 System reference codes (1xxx - Axxx)

 57023087 • 57023121

57023087 57023087 57023103 57023103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
57023100 57023100
Explanation: I/O processor card detected interface 57023109 57023109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
57023101 57023101
57023110 57023110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

57023102 57023102
57023120 57023120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 57023121 57023121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 102. (5702) Reference codes 533

57023122 • 57023205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 57023143 57023143
Explanation: I/O Processor detected that the bus is
57023122 57023122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 57023150 57023150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
57023123 57023123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 57023151 57023151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
57023136 57023136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
57023200 57023200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
57023140 57023140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

57023141 57023141 57023203 57023203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
57023205 57023205
Explanation: Disk sector read error
57023142 57023142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

534 System reference codes (1xxx - Axxx)

 57023215 • 57026076

57023215 57023215 57023600 57023600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
57023601 57023601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

57023250 57023250
57026070 57026070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
57026071 57026071

57023300 57023300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
57026072 57026072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
57023400 57023400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
57026073 57026073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

57026075 57026075
57023401 57023401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

57026076 57026076
57023501 57023501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 102. (5702) Reference codes 535

57026081 • 57028007

57026081 57026081 57028000 57028000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
57026082 57026082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
57028002 57028002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
57026083 57026083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
57028004 57028004
Explanation: Voltage drop detected on I/O processor
57026085 57026085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
57028005 57028005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
57026200 57026200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

57026201 57026201 57028007 57028007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
57026602 57026602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

536 System reference codes (1xxx - Axxx)

 57028010 • 57028151

is required. This reference code is logged for

57028010 57028010
information only.
Explanation: A permanent cache adapter card failure
occurred.
57028133 57028133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 57028140 57028140
Explanation: IOA detected recoverable device bus
57028011 57028011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 57028141 57028141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 57028145 57028145
Explanation: A recoverable I/O processor error
57028100 57028100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 57028146 57028146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
57028130 57028130
v FI01105
Explanation: IOA detected recoverable device bus
error
57028150 57028150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
57028131 57028131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
57028151 57028151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
57028132 57028132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 102. (5702) Reference codes 537

57028155 • 57029008

57028155 57028155 57028301 57028301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
57028156 57028156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 57028400 57028400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
57028157 57028157 v AJDGP01
Explanation: I/O adapter card error
57029000 57029000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 57029001 57029001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 57029002 57029002
Explanation: I/O processor card detected device error
57028200 57028200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
57028300 57028300
Explanation: I/O processor card or Licensed Internal 57029008 57029008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

538 System reference codes (1xxx - Axxx)

 57029009 • 57029028

57029009 57029009 57029022 57029022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

57029010 57029010 57029023 57029023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

57029011 57029011 57029024 57029024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

57029012 57029012 57029025 57029025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 57029026 57029026
v CACHE Explanation: Array not functional due to present
hardware configuration.
57029013 57029013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 57029027 57029027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
57029020 57029020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 57029028 57029028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
57029021 57029021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 102. (5702) Reference codes 539

57029029 • 57029081

57029029 57029029 57029051 57029051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
5702902F 5702902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
57029052 57029052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
57029030 57029030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 57029053 57029053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
57029031 57029031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
57029040 57029040
Explanation: Array protection temporarily suspended 57029054 57029054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
57029041 57029041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

57029081 57029081
57029050 57029050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

540 System reference codes (1xxx - Axxx)

 57029082 • 5702B3B9

57029082 57029082 5702B3B2 5702B3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 5702B3B3 5702B3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
57029090 57029090 v IOP
Explanation: Disk unit has been modified after the
last known status. 5702B3B4 5702B3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 5702B3B5 5702B3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
57029091 57029091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 5702B3B6 5702B3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
5702B3B7 5702B3B7

57029092 57029092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
5702B3B8 5702B3B8

5702B3B1 5702B3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
5702B3B9 5702B3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 102. (5702) Reference codes 541

5702B3E0 • 5702FF6D

v IOP
5702BE00 5702BE00
Explanation: I/O processor detected a fault condition
5702B3E0 5702B3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

5702B3E1 5702B3E1
5702FF3D 5702FF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

5702B410 5702B410
5702FF6D 5702FF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
5702B411 5702B411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

5702B412 5702B412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

5702B935 5702B935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

542 System reference codes (1xxx - Axxx)

Chapter 103. (5703) Reference codes
v STORIOA
57031310 57031310
Explanation: I/O processor resource not available
57033023 57033023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
57033006 57033006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 57033100 57033100
Explanation: I/O processor card detected interface
57033020 57033020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
57033101 57033101
57033021 57033021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

57033022 57033022 57033102 57033102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 543

57033103 • 57033151

v FI01140 v SVCDOCS
v DEVBPLN
57033140 57033140
57033103 57033103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
57033141 57033141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
57033120 57033120
Explanation: I/O Processor detected that the bus is 57033142 57033142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
57033143 57033143
57033121 57033121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 57033150 57033150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
57033122 57033122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 57033151 57033151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
57033123 57033123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

544 System reference codes (1xxx - Axxx)

 57033400 • 57038133

57033400 57033400 57038009 57038009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 57038012 57038012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
57033401 57033401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
57038100 57038100
57033501 57033501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
57038130 57038130
57033600 57033600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
57033601 57033601
Explanation: System log entry only, no service action
57038131 57038131
required
Explanation: IOA detected recoverable device bus
error
57038008 57038008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
57038132 57038132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 57038133 57038133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 103. (5703) Reference codes 545

57038140 • 57039000

57038140 57038140 57038155 57038155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
57038141 57038141
Explanation: IOA detected recoverable device error 57038156 57038156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
57038145 57038145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 57038157 57038157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
57038146 57038146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
57038150 57038150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 57038200 57038200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
57038151 57038151 v IOP

Explanation: I/O processor Licensed Internal Code

error 57039000 57039000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

546 System reference codes (1xxx - Axxx)

 57039001 • 57039028

57039001 57039001 57039021 57039021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

57039002 57039002 57039022 57039022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 57039023 57039023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
57039008 57039008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 57039024 57039024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
57039009 57039009 v IOPIP22
Explanation: Call your next level of support for
assistance 57039025 57039025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
57039010 57039010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 57039026 57039026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
57039011 57039011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 57039027 57039027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
57039020 57039020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 57039028 57039028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 103. (5703) Reference codes 547

57039029 • 57039053

move all devices in an array to another IOP that

57039041 57039041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
57039029 57039029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
57039042 57039042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
5703902F 5703902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
57039050 57039050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
57039030 57039030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 57039051 57039051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
57039031 57039031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
57039032 57039032
Explanation: A disk unit in a RAID array is missing 57039052 57039052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
57039053 57039053
57039040 57039040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

548 System reference codes (1xxx - Axxx)

 57039054 • 5703FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 57039090 57039090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
57039054 57039054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
57039091 57039091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
57039071 57039071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
57039072 57039072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 57039092 57039092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
57039073 57039073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 57039093 57039093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
57039081 57039081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 5703B934 5703B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
57039082 57039082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 5703FF3D 5703FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 103. (5703) Reference codes 549

5703FF6D

v ANYBRDG

5703FF6D 5703FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

550 System reference codes (1xxx - Axxx)

Chapter 104. (5704) Reference codes
Failing Item:
57041310 57041310
v FCDEV
Explanation: I/O processor or I/O adapter resource
v FCINTF
not available
v ANYFC
Response: The I/O processor or I/O adapter error log
v FCIOA
is being filled faster than the errors are being reported
to the system. Check other errors reported to the v OPT_CLN
system and correct them.
570434FF 570434FF
57043020 57043020 Explanation: Format in progress
Explanation: I/O processor detected a configuration Response: The device indicated that a format is in
error progress. When the format is complete, the device
Response: Either too many devices or the wrong kind should be useable. No action is required. This reference
of devices have been configured under the IOA. code is logged for information only.
Change the configuration.
Failing Item: 57048130 57048130
v SVCDOCS Explanation: Recovered Fibre Channel interface error
Response: No action required. This reference code is
57043100 57043100 logged for information only.
Explanation: I/O processor card detected interface
error. 57048140 57048140
Failing Item: Explanation: Recovered Fibre Channel interface error
v FCINTF Response: No action required. This reference code is
v ANYFC logged for information only.
v FCIOA
v OPT_CLN 57048141 57048141
Explanation: IOA detected recoverable device error
57043120 57043120
Response: No action required. This reference code is
Explanation: I/O processor detected a port failure. logged for information only.
Failing Item:
v FCPORT 57048145 57048145
v FCIOA Explanation: A recoverable I/O processor error
v FCDEV occurred.
v OPT_CLN Failing Item:
v FCIOA
57043140 57043140 v OPT_CLN
Explanation: I/O Processor detected that a port is
now operational 57048146 57048146
Response: This reference code and the 3120 reference Explanation: Disk device detected recoverable error
code that occurred before it require no service action,
since the port is now operational. Failing Item:
v FCDEV
57043400 57043400
57048150 57048150
Explanation: I/O processor card detected device error

© Copyright IBM Corp. 2007, 2009 551

57048151 • 5704FF3D

Explanation: A permanent I/O processor failure IPL the I/O processor, see Debug the resource. If an
occurred I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v FCIOA Failing Item:
v ANYBRDG v SVCDOCS
v OPT_CLN
5704FF3D 5704FF3D
57048151 57048151 Explanation: Recovered IOA error
Explanation: I/O processor Licensed Internal Code Failing Item:
error v FCIOA
Failing Item: v ANYBRDG
v AJDGP01 v OPT_CLN
v FCIOA
v IOP
v OPT_CLN

57048155 57048155
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

57048156 57048156
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v AJDGP01
v FCIOA
v OPT_CLN

57049091 57049091
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and
IPL the I/O processor, see Debug the resource. If an
I/O processor reset and I/O processor IPL does not
resolve the problem, contact your next level of support.
Failing Item:
v SVCDOCS

57049092 57049092
Explanation: Incorrect hardware configuration change
has been detected.
Response: Reset the I/O processor and then IPL the
I/O processor. For information about how to reset and

552 System reference codes (1xxx - Axxx)

Chapter 105. (5706) Reference codes
5706A001 5706A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5706B9B0 5706B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDGP01

© Copyright IBM Corp. 2007, 2009 553

554 System reference codes (1xxx - Axxx)
Chapter 106. (5707) Reference codes
5707A001 5707A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5707B9B0 5707B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDGP01

© Copyright IBM Corp. 2007, 2009 555

556 System reference codes (1xxx - Axxx)
Chapter 107. (5708) Reference codes
Failing Item:
57081310 57081310
v PTFSRCH
Explanation: I/O adapter resource not available
Response: The I/O adapter error log is being filled 57088008 57088008
faster than the errors are being reported to the system.
Check other errors reported to the system and correct Explanation: A permanent cache battery pack failure
them. occurred
Response: NOTE: Under a certain configuration, this
57083006 57083006 SRC may not represent an error that requires a service
action. Depending on the configuration of the system,
Explanation: System bus error the Storage IOA may have been altered and/or the
Response: Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Failing Item: Source drive. If this is the case, this error will be posted
v AUXIOA each time the IOA is IPLed and it can be ignored.
v ANYBRDG Failing Item:
v IOP v CACHBAT
v AUXIOA
57083100 57083100
Explanation: Interface error 57088009 57088009

Response: Error occurred on SCSI bus 0. Explanation: Impending cache battery pack failure

Failing Item: Response:

v AUXCBL Failing Item:
v AUXIOA v CACHBAT
v PRIMIOA
57088130 57088130
57083101 57083101
Explanation: IOA detected recoverable SCSI bus error
Explanation: Interface error
Response: An error occurred on SCSI bus 0. No action
Response: Error occurred on SCSI bus 1. is required. This reference code is logged for
information only.
Failing Item:
v AUXCBL
57088131 57088131
v AUXIOA
v PRIMIOA Explanation: IOA detected recoverable SCSI bus error
Response: An error occurred on SCSI bus 1. No action
57083400 57083400 is required. This reference code is logged for
information only.
Explanation: SCSI resource error
Response: 57088140 57088140
Failing Item: Explanation: IOA detected recoverable SCSI bus error
v AUXCBL Response: No action is required. This reference code
v PRIMIOA is logged for information only.

57086075 57086075 57088141 57088141

Explanation: I/O processor resource not available Explanation: IOA detected recoverable SCSI resource
error
Response:

© Copyright IBM Corp. 2007, 2009 557

57088145 • 57089055

Response: No action is required. This reference code

57088157 57088157
is logged for information only.
Explanation: I/O adapter card temporary error
57088145 57088145 Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then
Explanation: A recoverable error occurred
replace the I/O adapter. If the Failing Item indicates
Response: SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
Failing Item: I/O processor that the I/O adapter is attached to:
v AUXIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
57088150 57088150 the IOP. Other resources attached to the IOP may then
need to be Varied On.
Explanation: A permanent failure occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this
RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service
attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 57088300 57088300
Failing Item: Explanation: IOA hardware or PCI bus error
v AUXIOA Response:
v ANYBRDG
Failing Item:
v AUXIOA
57088151 57088151
v ANYBRDG
Explanation: Licensed Internal Code error v PTFSRCH
Response:
Failing Item: 57088301 57088301

v PTFSRCH Explanation: Not valid condition in Licensed Internal

v AUXIOA Code
Response:
57088155 57088155 Failing Item:
Explanation: A permanent failure occurred v PTFSRCH

Response: v AUXIOA

Failing Item:
57088302 57088302
v PTFSRCH
v AUXIOA Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
57088156 57088156 this I/O adapter is loaded.

Explanation: A permanent failure occurred Failing Item:

v SVCDOCS
Response:
v AUXIOA
Failing Item:
v PTFSRCH 57089055 57089055
v AUXIOA
Explanation: Write cache data is available for attached
storage IOA
Response: No service action required.

558 System reference codes (1xxx - Axxx)

 57089071 • 5708FF3D

57089071 57089071
Explanation: Link from IOA to auxiliary cache IOA
went operational
Response: No service action required.

57089072 57089072
Explanation: Link from IOA to auxiliary cache IOA
went non-operational
Response: No service action required.

57089073 57089073
Explanation: Disconnected, incompatible, or
non-operational storage IOA
Response:
Failing Item:
v IOPIP41

5708FF3D 5708FF3D
Explanation: I/O adapter detected recoverable error
Response:
Failing Item:
v AUXIOA
v ANYBRDG

Chapter 107. (5708) Reference codes 559

560 System reference codes (1xxx - Axxx)
Chapter 108. (5709) Reference codes
v STORIOA
57091310 57091310
Explanation: I/O processor resource not available
57093023 57093023
Response: The I/O processor error log is being filled
Explanation: I/O processor detected a SCSI bus
faster than the errors are being reported to the system.
configuration error
Check other errors reported to the system and correct
them. Response: Error occurred on SCSI bus 3.
Failing Item:
57093006 57093006 v IOPIP17
Explanation: System bus error v USER
Failing Item: v FI01107
v IOP v STORIOA
v ANYBUS
v STORIOA 57093100 57093100
Explanation: I/O processor card detected interface
57093020 57093020 error

Explanation: I/O processor detected a SCSI bus Response: Error occurred on SCSI bus 0.
configuration error Failing Item:
Response: Error occurred on SCSI bus 0. v IOPIP13
Failing Item: v FI01107
v IOPIP17 v STORIOA
v USER v FI01140
v FI01107 v DEVBPLN
v STORIOA
57093101 57093101
57093021 57093021 Explanation: I/O processor card detected interface
error
Explanation: I/O processor detected a SCSI bus
configuration error Response: Error occurred on SCSI bus 1.
Response: Error occurred on SCSI bus 1. Failing Item:
Failing Item: v IOPIP13
v IOPIP17 v FI01107
v USER v STORIOA
v FI01107 v FI01140
v STORIOA v DEVBPLN

57093022 57093022 57093102 57093102

Explanation: I/O processor detected a SCSI bus Explanation: I/O processor card detected interface
configuration error error

Response: Error occurred on SCSI bus 2. Response: Error occurred on SCSI bus 2.

Failing Item: Failing Item:

v IOPIP17 v IOPIP13
v USER v FI01107
v FI01107 v STORIOA

© Copyright IBM Corp. 2007, 2009 561

57093103 • 57093151

v FI01140 v SVCDOCS
v DEVBPLN
57093140 57093140
57093103 57093103 Explanation: I/O Processor detected that the bus is
Explanation: I/O processor card detected interface now operational
error Response: This reference code and the 3120 reference
Response: Error occurred on SCSI bus 3. code that occurred before it require no service action,
since SCSI bus 0 is now operational.
Failing Item:
v IOPIP13
57093141 57093141
v FI01107
Explanation: I/O Processor detected that the bus is
v STORIOA
now operational
v FI01140
Response: This reference code and the 3121 reference
v DEVBPLN
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
57093120 57093120
Explanation: I/O Processor detected that the bus is 57093142 57093142
not operational
Explanation: I/O Processor detected that the bus is
Response: A device was added to SCSI bus 0 of the now operational
I/O Adapter and caused the bus to become not
Response: This reference code and the 3122 reference
operational. Remove the device.
code that occurred before it require no service action,
Failing Item: since SCSI bus 2 is now operational.
v SVCDOCS
57093143 57093143
57093121 57093121 Explanation: I/O Processor detected that the bus is
Explanation: I/O Processor detected that the bus is now operational
not operational Response: This reference code and the 3123 reference
Response: A device was added to SCSI bus 1 of the code that occurred before it require no service action,
I/O Adapter and caused the bus to become not since SCSI bus 3 is now operational.
operational. Remove the device.
Failing Item: 57093150 57093150

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
57093122 57093122 Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 0 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item: 57093151 57093151

v SVCDOCS Explanation: I/O processor detected a SCSI bus

configuration error
57093123 57093123 Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Explanation: I/O Processor detected that the bus is SCSI bus 1 configuration.
not operational
Failing Item:
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not v SVCDOCS
operational. Remove the device.
Failing Item:

562 System reference codes (1xxx - Axxx)

 57093400 • 57098133

57093400 57093400 57098009 57098009

Explanation: I/O processor card detected device error Explanation: Impending cache battery pack failure
Failing Item: Failing Item:
v FI02112 v CACHBAT
v STORIOA
v FI01106 57098012 57098012
v DEVTERM Explanation: Attached read cache devices exceed
v FI01140 capacity supported by IOA
Response: Reduce the number of read caches on the
57093401 57093401 IOA.
Explanation: Device backplane problem Failing Item:
Failing Item: v SVCDOCS
v DEVBPLN
57098100 57098100
57093501 57093501 Explanation: I/O processor Licensed Internal Code
error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v AJDGP01
v AJDGP01 v IOP
v IOP
57098130 57098130
57093600 57093600 Explanation: IOA detected recoverable device bus
error
Explanation: System log entry only, no service action
required Response: An error occurred on SCSI bus 0. No action
is required. This reference code is logged for
information only.
57093601 57093601
Explanation: System log entry only, no service action
57098131 57098131
required
Explanation: IOA detected recoverable device bus
error
57098008 57098008
Response: An error occurred on SCSI bus 1. No action
Explanation: A permanent cache battery pack failure
is required. This reference code is logged for
occurred
information only.
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
57098132 57098132
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: IOA detected recoverable device bus
Storage IOA Cache may have been disabled to allow error
attachment of OEM Storage that emulates a Load
Response: An error occurred on SCSI bus 2. No action
Source drive. If this is the case, this error will be posted
is required. This reference code is logged for
each time the IOA is IPLed and it can be ignored.
information only.
Failing Item:
v CACHBAT 57098133 57098133
v STORIOA
Explanation: IOA detected recoverable device bus
error
Response: An error occurred on SCSI bus 3. No action
is required. This reference code is logged for
information only.

Chapter 108. (5709) Reference codes 563

57098140 • 57099000

57098140 57098140 57098155 57098155

Explanation: IOA detected recoverable device bus Explanation: A permanent I/O processor failure
error occurred
Response: No action is required. This reference code Failing Item:
is logged for information only. v AJDGP01
v STORIOA
57098141 57098141
Explanation: IOA detected recoverable device error 57098156 57098156
Response: No action is required. This reference code Explanation: A permanent I/O processor failure
is logged for information only. occurred
Failing Item:
57098145 57098145 v AJDGP01
Explanation: A recoverable I/O processor error v STORIOA
occurred.
Failing Item: 57098157 57098157
v STORIOA Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
57098146 57098146 this SRC. If the Failing Item indicates I/O adapter, then
Explanation: Disk device detected recoverable error replace the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
Failing Item: is a recoverable error. Perform the following for the
v FI01105 I/O processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
57098150 57098150 are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
Explanation: A permanent I/O processor failure need to be Varied On.
occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 57098200 57098200

Failing Item: Explanation: I/O processor Licensed Internal Code

error
v STORIOA
v ANYBRDG Failing Item:
v AJDGP01
57098151 57098151 v IOP

Explanation: I/O processor Licensed Internal Code

error 57099000 57099000

Failing Item: Explanation: I/O processor card detected device error

v AJDGP01 Failing Item:
v STORIOA v FI01105
v STORIOA

564 System reference codes (1xxx - Axxx)

 57099001 • 57099028

57099001 57099001 57099021 57099021

Explanation: I/O processor card detected device Explanation: Array not functional due to present
configuration error hardware configuration.
Failing Item: Failing Item:
v IOPIP33 v IOPIP20

57099002 57099002 57099022 57099022

Explanation: I/O processor card detected device error Explanation: Array not functional due to present
hardware configuration.
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOPIP22
v STORIOA
v FI01140 57099023 57099023
v BACKPLN Explanation: Array not functional due to present
v FI01106 hardware configuration.
Failing Item:
57099008 57099008 v IOPIP22
Explanation: I/O card does not support functions
expected by devices 57099024 57099024
Failing Item: Explanation: Array not functional due to present
v IOPIP25 hardware configuration.
Failing Item:
57099009 57099009 v IOPIP22
Explanation: Call your next level of support for
assistance 57099025 57099025
Failing Item: Explanation: Disk unit is not supported at its physical
v SVCDOCS location.
Failing Item:
57099010 57099010 v IOPIP21
Explanation: Cache data associated with attached
devices cannot be found 57099026 57099026
Failing Item: Explanation: Array not functional due to present
v IOPIP31 hardware configuration.
Failing Item:
57099011 57099011 v IOPIP22
Explanation: Cache data belongs to devices other than
those attached 57099027 57099027
Failing Item: Explanation: Array not functional due to present
v IOPIP32 hardware configuration.
Failing Item:
57099020 57099020 v IOPIP34
Explanation: Array not functional due to present
hardware configuration. 57099028 57099028
Failing Item: Explanation: Incorrect hardware configuration change
v IOPIP20 has been detected.
Response: Reduce the number of arrays on IOP. Either

Chapter 108. (5709) Reference codes 565

57099029 • 57099053

move all devices in an array to another IOP that

57099041 57099041
supports arrays, or stop an array on this IOP.
Explanation: Background array parity check detected
Failing Item:
and corrected errors
v SVCDOCS
Response: Call your next level of support to report
the problem.
57099029 57099029
Failing Item:
Explanation: Incorrect hardware configuration change
v AJDGP01
has been detected.
Response: Contact your next level of support.
57099042 57099042
Failing Item:
Explanation: An array parity error has been detected
v SVCDOCS and corrected
Response: Call your next level of support to report
5709902F 5709902F the problem.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v NEXTLVL
Response: This entry contains additional array
information for 90xx reference codes when the array
57099050 57099050
contains more than 10 array members. Use the 90xx
entry that occurred at the same time as this reference Explanation: Required cache data cannot be located
code as the starting point for this problem. for a disk unit.
Failing Item:
57099030 57099030 v IOPIP30
Explanation: Array no longer protected due to
missing or failed disk unit 57099051 57099051
Failing Item: Explanation: IOP cache data exists for a missing or
v IOPIP21 failed device.
Response: If all configured units are missing, a 9054
57099031 57099031 reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
Explanation: Automatic rebuild initiated for array
reference code.
Response: Either a previous rebuild was interrupted
Otherwise, perform the procedure indicated in the
and was automatically restarted, or a hot spare disk
failing item list.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v IOPIP27
57099032 57099032
Explanation: A disk unit in a RAID array is missing 57099052 57099052
or failed Explanation: Cache data exists for device that has
Response: The array is still protected, but the disk been modified.
unit should be replaced. Response: Contact your next level of support.
Failing Item: Failing Item:
v FI02112 v SVCDOCS
v IOPIP21
57099053 57099053
57099040 57099040
Explanation: IOP resources not available due to
Explanation: Array protection temporarily suspended previous problems.
Response: No action required. Protection will be Response: Take action on other IOP reference codes
automatically restarted. which have surfaced.
If you cannot get to SST or DST, and cannot perform a

566 System reference codes (1xxx - Axxx)

 57099054 • 5709FF3D

type A or B IPL, perform a type D IPL from removable v BACKPLN

media. Look for Product Activity Log entries for other v FI01106
IOP reference codes and take action on them.
Failing Item: 57099090 57099090
v SVCDOCS
Explanation: Disk unit has been modified after the
last known status.
57099054 57099054
Response: Re-IPL the system. If any reference codes
Explanation: IOP resources not available due to are surfaced, use the new reference code to resolve the
previous problems. problem.
Response: Power off the system and remove all new If you cannot resolve the problem, contact your next
or replacement disk units. IPL the system to DST. If level of support.
you cannot perform a type A or B IPL, perform a type
Failing Item:
D IPL from removable media.
v SVCDOCS
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
57099091 57099091
Failing Item:
Explanation: Incorrect hardware configuration change
v SVCDOCS
has been detected.
Response: Re-IPL the system. If any reference codes
57099071 57099071
are surfaced, use the new reference code to resolve the
Explanation: Link from IOA to auxiliary cache IOA problem.
went operational
If you cannot resolve the problem, contact your next
Response: No service action required. level of support.
Failing Item:
57099072 57099072 v SVCDOCS
Explanation: Link from IOA to auxiliary cache IOA
went non-operational 57099092 57099092
Response: No service action required. Explanation: Disk unit requires initialization before
use.
57099073 57099073 Failing Item:
Explanation: Incompatible or non-operational v IOPIP26
auxiliary cache IOA attached
Failing Item: 57099093 57099093
v IOPIP40 Explanation: Read cache device not in correct format
Response: Contact your next level of support.
57099081 57099081
Failing Item:
Explanation: I/O processor card detected device error
v SVCDOCS
Failing Item:
v FI01105 5709B934 5709B934
v STORIOA
Explanation: Incompatible hardware detected.
Failing Item:
57099082 57099082
v STORIOA
Explanation: I/O processor card detected device error
Failing Item: 5709FF3D 5709FF3D
v IOPIP16
Explanation: I/O adapter detected recoverable error
v FI01105
Failing Item:
v STORIOA
v STORIOA
v FI01140

Chapter 108. (5709) Reference codes 567

5709FF6D

v ANYBRDG

5709FF6D 5709FF6D
Explanation: I/O processor detected a recoverable
system bus error
Failing Item:
v IOP
v ANYBUS

568 System reference codes (1xxx - Axxx)

Chapter 109. (570B) Reference codes
Response: The I/O processor error log is being filled
570B0A17 570B0A17
faster than the errors are being reported to the system.
Explanation: A permanent I/O processor failure Check other errors reported to the system and correct
occurred them.
Failing Item:
v IOP 570B1317 570B1317
v MA_BRDG Explanation: I/O processor card error
v AJDGP01 Response: Display the Service Action Log entry for
v AJDG301 this SRC. If the Failing Item indicates IOP, then replace
the IOP. If the Failing Item indicates SVCDOCS, then
do NOT replace the IOP. This is a recoverable error.
570B0A22 570B0A22
Perform the following:
Explanation: I/O processor detected a storage transfer
1. If the I/O Processor is not operable and disk units
error
are attached, use Hardware Service Manager to re-IPL
Failing Item: the IOP. Other resources attached to the IOP may then
v AJDGP01 need to be Varied On.

v AJDG301 2. If disk units are not attached, perform the VRYCFG

v IOP RESET(*YES) command to reset the IOP and Vary On
attached resources.
v MA_BRDG
Failing Item:

570B102E 570B102E v SVCDOCS

Explanation: Out of alternate sectors for disk storage

570B2200 570B2200
Failing Item:
Explanation: I/O processor Licensed Internal Code
v FI01105 error
Failing Item:
570B1306 570B1306
v AJDGP01
Explanation: I/O processor card or Licensed Internal
Code error
570B2201 570B2201
Response: A microprocessor exception occurred on the
I/O processor. Explanation: Removable media error during IPL

Failing Item: Failing Item:

v AJDGP01 v USER

v IOP v FI01105

v FI01104
v BACKPLN 570B2202 570B2202
Explanation: Removable media error during IPL
570B1307 570B1307 Failing Item:
Explanation: I/O processor resource not available v FI00022
Failing Item: v FI01105
v AJDGP01
v AJDG301 570B3000 570B3000
Explanation: A permanent I/O processor failure
570B1310 570B1310 occurred

Explanation: I/O processor resource not available Failing Item:

© Copyright IBM Corp. 2007, 2009 569

570B3001 • 570B3084

v FI01101 v IOPIP17
v IOP v USER
v MA_BRDG v FI01107
v STORIOA
570B3001 570B3001
Explanation: Not valid condition in I/O Processor 570B3022 570B3022
Licensed Internal Code Explanation: I/O processor detected a SCSI bus
Response: The Licensed Internal Code found a configuration error
condition that should not have occurred. Response: Error occurred on SCSI bus 2.
Failing Item: Failing Item:
v IOP v IOPIP17
v AJDGP01 v USER
v FI01107
570B3002 570B3002 v STORIOA
Explanation: Addressed device failed to respond to
selection 570B3023 570B3023
Failing Item: Explanation: I/O processor detected a SCSI bus
v IOPIP16 configuration error
v FI01105 Response: Error occurred on SCSI bus 3.
v STORIOA
Failing Item:
v FI01140
v IOPIP17
v FI01141
v USER
v FI01106
v FI01107
v STORIOA
570B3006 570B3006
Explanation: System bus error 570B3080 570B3080
Failing Item: Explanation: I/O processor Licensed Internal Code
v IOP error
v ANYBUS Failing Item:
v FI01101 v AJDGP01

570B3020 570B3020 570B3081 570B3081

Explanation: I/O processor detected a SCSI bus Explanation: System log entry only, no service action
configuration error required
Response: Error occurred on SCSI bus 0.
Failing Item: 570B3084 570B3084
v IOPIP17 Explanation: I/O processor card or Licensed Internal
v USER Code error
v FI01107 Response: A microprocessor exception occurred on the
v STORIOA I/O processor.
Failing Item:
570B3021 570B3021 v AJDGP01
Explanation: I/O processor detected a SCSI bus v IOP
configuration error v FI01104
Response: Error occurred on SCSI bus 1. v MA_BRDG

Failing Item:

570 System reference codes (1xxx - Axxx)

 570B3087 • 570B3121

570B3087 570B3087 570B3103 570B3103

Explanation: I/O processor resource not available Explanation: I/O processor card detected interface
error
Response: The Licensed Internal Code could not
allocate resources on the I/O processor card. Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v AJDGP01 v IOPIP13
v AJDG301 v FI01107
v IOACNFG v STORIOA
v FI01104 v FI01140
v DEVBPLN
570B3100 570B3100
Explanation: I/O processor card detected interface 570B3109 570B3109
error Explanation: I/O processor timed out a device
Response: Error occurred on SCSI bus 0. command

Failing Item: Failing Item:

v IOPIP13 v IOPIP16
v FI01107 v FI01105
v STORIOA v STORIOA
v FI01140 v FI01140
v DEVBPLN v BACKPLN
v FI01106
570B3101 570B3101
570B3110 570B3110
Explanation: I/O processor card detected interface
error Explanation: I/O processor card detected interface
error
Response: Error occurred on SCSI bus 1.
Failing Item:
Failing Item:
v IOPIP16
v IOPIP13
v FI01105
v FI01107
v STORIOA
v STORIOA
v FI01140
v FI01140
v BACKPLN
v DEVBPLN
v FI01106

570B3102 570B3102
570B3120 570B3120
Explanation: I/O processor card detected interface
error Explanation: I/O Processor detected that the bus is
not operational
Response: Error occurred on SCSI bus 2.
Response: A device was added to SCSI bus 0 of the
Failing Item: I/O Adapter and caused the bus to become not
v IOPIP13 operational. Remove the device.
v FI01107 Failing Item:
v STORIOA v SVCDOCS
v FI01140
v DEVBPLN 570B3121 570B3121
Explanation: I/O Processor detected that the bus is
not operational
Response: A device was added to SCSI bus 1 of the
I/O Adapter and caused the bus to become not

Chapter 109. (570B) Reference codes 571

570B3122 • 570B3205

operational. Remove the device. since SCSI bus 2 is now operational.

Failing Item:
v SVCDOCS 570B3143 570B3143
Explanation: I/O Processor detected that the bus is
570B3122 570B3122 now operational

Explanation: I/O Processor detected that the bus is Response: This reference code and the 3123 reference
not operational code that occurred before it require no service action,
since SCSI bus 3 is now operational.
Response: A device was added to SCSI bus 2 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 570B3150 570B3150

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
570B3123 570B3123
SCSI bus 0 configuration.
Explanation: I/O Processor detected that the bus is
Failing Item:
not operational
v SVCDOCS
Response: A device was added to SCSI bus 3 of the
I/O Adapter and caused the bus to become not
operational. Remove the device. 570B3151 570B3151

Failing Item: Explanation: I/O processor detected a SCSI bus

configuration error
v SVCDOCS
Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
570B3136 570B3136
SCSI bus 1 configuration.
Explanation: The removable media device is assigned
Failing Item:
elsewhere
v SVCDOCS
Failing Item:
v USER
570B3200 570B3200
v FI01105
Explanation: A tape/CD or disk device reported a
failure
570B3140 570B3140
Failing Item:
Explanation: I/O Processor detected that the bus is
v FI01105
now operational
v STORIOA
Response: This reference code and the 3120 reference
v IOP
code that occurred before it require no service action,
since SCSI bus 0 is now operational. v MEDIA

570B3141 570B3141 570B3203 570B3203

Explanation: I/O Processor detected that the bus is Explanation: Disk media format bad
now operational Failing Item:
Response: This reference code and the 3121 reference v FI01105
code that occurred before it require no service action,
since SCSI bus 1 is now operational.
570B3205 570B3205
Explanation: Disk sector read error
570B3142 570B3142
Response: Disk unit data may need to be reloaded,
Explanation: I/O Processor detected that the bus is
but the disk unit does not need to be replaced.
now operational
Failing Item:
Response: This reference code and the 3122 reference
code that occurred before it require no service action, v FI01105

572 System reference codes (1xxx - Axxx)

 570B3215 • 570B6076

570B3215 570B3215 570B3600 570B3600

Explanation: Disk sector read error Explanation: System log entry only, no service action
required
Response: Disk unit data may need to be reloaded,
but the disk unit does not need to be replaced.
570B3601 570B3601
Failing Item:
v FI01105 Explanation: System log entry only, no service action
required

570B3250 570B3250
570B6070 570B6070
Explanation: Disk unit requires initialization before
use. Explanation: A permanent I/O processor failure
occurred
Response: Perform a D-IPL and work on errors found
in the log. Failing Item:
v IOP
Failing Item:
v USER
570B6071 570B6071

570B3300 570B3300 Explanation: I/O processor Licensed Internal Code

error
Explanation: Storage unit detected a media problem
Failing Item:
Failing Item:
v AJDGP01
v IOPIP01
v MEDIA
570B6072 570B6072
v FI00121
Explanation: I/O processor Licensed Internal Code
v FI01141
error
Failing Item:
570B3400 570B3400
v AJDGP01
Explanation: I/O processor card detected device error
v IOP
Response: NOTE: If external devices are attached
check EXTSCSI and DEVTERM first.
570B6073 570B6073
Failing Item:
Explanation: IPL device not ready
v FI02112
Failing Item:
v STORIOA
v MEDIA
v FI01106
v FI01105
v DEVTERM
v USER
v FI01140

570B6075 570B6075
570B3401 570B3401
Explanation: I/O processor resource not available
Explanation: Device backplane problem
Failing Item:
Failing Item:
v AJDGP01
v DEVBPLN

570B6076 570B6076
570B3501 570B3501
Explanation: I/O processor card detected media error
Explanation: I/O processor Licensed Internal Code
error Failing Item:
Failing Item: v MEDIA
v AJDGP01 v AJDGP01
v IOP v FI01105

Chapter 109. (570B) Reference codes 573

570B6081 • 570B8007

570B6081 570B6081 570B8000 570B8000

Explanation: I/O processor Licensed Internal Code Explanation: A permanent IOP or cache adapter card
error failure occurred.
Failing Item: Response: DO NOT replace both FRUs at the same
v AJDGP01 time. Exchange the FRUs one at a time in the order
shown.
v IOP
Failing Item:
570B6082 570B6082 v STORIOA
v CACHE
Explanation: I/O processor Licensed Internal Code
error
570B8002 570B8002
Failing Item:
v AJDGP01 Explanation: A permanent cache adapter card failure
occurred.
v IOP
Response: DO NOT replace both FRUs at the same
time. Exchange the FRUs one at a time in the order
570B6083 570B6083
shown.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v CACHE
Failing Item:
v STORIOA
v AJDGP01
v IOP
570B8004 570B8004
Explanation: Voltage drop detected on I/O processor
570B6085 570B6085
5 volt power supply.
Explanation: I/O processor Licensed Internal Code
Failing Item:
error
v FI01141
Failing Item:
v STORIOA
v AJDGP01
v IOP
570B8005 570B8005
v MA_BRDG
Explanation: A recoverable IOP or cache adapter card
error occurred.
570B6200 570B6200
Response: DO NOT replace both FRUs at the same
Explanation: A permanent IOA hardware error time. Exchange the FRUs one at a time in the order
occurred shown.
Failing Item: Failing Item:
v FCIOA v STORIOA
v OPT_CLN v CACHE

570B6201 570B6201 570B8007 570B8007

Explanation: IOA LID is not valid Explanation: A recoverable cache adapter card error
Failing Item: occurred.

v AJDGP01 Response: DO NOT replace both FRUs at the same

time. Exchange the FRUs one at a time in the order
shown.
570B6602 570B6602
Failing Item:
Explanation: An I/O processor Licensed Internal Code
error occurred. v CACHE
v STORIOA
Failing Item:
v AJDGP01

574 System reference codes (1xxx - Axxx)

 570B8010 • 570B8151

is required. This reference code is logged for

570B8010 570B8010
information only.
Explanation: A permanent cache adapter card failure
occurred.
570B8133 570B8133
Response: The cache adapter card may be missing,
Explanation: IOA detected recoverable device bus
broken or incompatible.
error
DO NOT replace both FRUs at the same time.
Response: An error occurred on SCSI bus 3. No action
Exchange the FRUs one at a time in the order shown.
is required. This reference code is logged for
Failing Item: information only.
v CACHE
v STORIOA 570B8140 570B8140
Explanation: IOA detected recoverable device bus
570B8011 570B8011 error
Explanation: A permanent cache adapter card failure Response: No action is required. This reference code
occurred. is logged for information only.
Response: The cache adapter card may be missing,
broken or incompatible. 570B8141 570B8141
DO NOT replace both FRUs at the same time. Explanation: IOA detected recoverable device error
Exchange the FRUs one at a time in the order shown.
Response: No action is required. This reference code
Failing Item: is logged for information only.
v CACHE
v STORIOA 570B8145 570B8145
Explanation: A recoverable I/O processor error
570B8100 570B8100 occurred.
Explanation: I/O processor Licensed Internal Code Failing Item:
error v STORIOA
Failing Item:
v AJDGP01 570B8146 570B8146
v IOP Explanation: Disk device detected recoverable error
Failing Item:
570B8130 570B8130
v FI01105
Explanation: IOA detected recoverable device bus
error
570B8150 570B8150
Response: An error occurred on SCSI bus 0. No action
Explanation: A permanent I/O processor failure
is required. This reference code is logged for
occurred
information only.
Failing Item:
570B8131 570B8131 v STORIOA
v ANYBRDG
Explanation: IOA detected recoverable device bus
error
570B8151 570B8151
Response: An error occurred on SCSI bus 1. No action
is required. This reference code is logged for Explanation: I/O processor Licensed Internal Code
information only. error
Failing Item:
570B8132 570B8132 v AJDGP01
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: An error occurred on SCSI bus 2. No action

Chapter 109. (570B) Reference codes 575

570B8155 • 570B9008

570B8155 570B8155 570B8301 570B8301

Explanation: A permanent I/O processor failure Explanation: Not valid condition in I/O Processor
occurred Licensed Internal Code
Failing Item: Response: The Licensed Internal Code found a
v AJDGP01 condition that should not have occurred.
v STORIOA Failing Item:
v FI01101
570B8156 570B8156 v AJDGP01
Explanation: A permanent I/O processor failure v IOP
occurred
Failing Item: 570B8400 570B8400
v AJDGP01 Explanation: I/O processor Licensed Internal Code
v STORIOA error
Failing Item:
570B8157 570B8157 v AJDGP01
Explanation: I/O adapter card error
570B9000 570B9000
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then Explanation: I/O processor card detected device error
replace the I/O adapter. If the Failing Item indicates
Failing Item:
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the v FI01105
I/O processor that the I/O adapter is attached to: v STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL 570B9001 570B9001
the IOP. Other resources attached to the IOP may then
need to be Varied On. Explanation: I/O processor card detected device
configuration error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On Failing Item:
attached resources. v IOPIP33
Failing Item:
v SVCDOCS 570B9002 570B9002
Explanation: I/O processor card detected device error
570B8200 570B8200 Failing Item:
Explanation: I/O processor Licensed Internal Code v IOPIP16
error v FI01105
Failing Item: v STORIOA
v AJDGP01 v FI01140
v IOP v BACKPLN
v FI01106
570B8300 570B8300
Explanation: I/O processor card or Licensed Internal 570B9008 570B9008
Code error Explanation: I/O card does not support functions
Response: A microprocessor exception occurred on the expected by devices
I/O processor. Failing Item:
Failing Item: v IOPIP25
v STORIOA
v IOP
v AJDGP01

576 System reference codes (1xxx - Axxx)

 570B9009 • 570B9028

570B9009 570B9009 570B9022 570B9022

Explanation: Call your next level of support for Explanation: Array not functional due to present
assistance hardware configuration.
Failing Item: Failing Item:
v SVCDOCS v IOPIP22

570B9010 570B9010 570B9023 570B9023

Explanation: Cache data associated with attached Explanation: Array not functional due to present
devices cannot be found hardware configuration.
Failing Item: Failing Item:
v IOPIP31 v IOPIP22

570B9011 570B9011 570B9024 570B9024

Explanation: Cache data belongs to devices other than Explanation: Array not functional due to present
those attached hardware configuration.
Failing Item: Failing Item:
v IOPIP32 v IOPIP22

570B9012 570B9012 570B9025 570B9025

Explanation: IOP requires a cache adapter card but Explanation: Disk unit is not supported at its physical
cannot find it. location.
Response: The cache adapter card is missing or Failing Item:
broken. v IOPIP21
Failing Item:
v IOPIP29 570B9026 570B9026
v CACHE Explanation: Array not functional due to present
hardware configuration.
570B9013 570B9013 Failing Item:
Explanation: The IOP and attached cache adapter card v IOPIP22
are not compatible.
Failing Item: 570B9027 570B9027
v IOPIP19 Explanation: Array not functional due to present
hardware configuration.
570B9020 570B9020 Failing Item:
Explanation: Array not functional due to present v IOPIP34
hardware configuration.
Failing Item: 570B9028 570B9028
v IOPIP20 Explanation: Incorrect hardware configuration change
has been detected.
570B9021 570B9021 Response: Reduce the number of arrays on IOP. Either
Explanation: Array not functional due to present move all devices in an array to another IOP that
hardware configuration. supports arrays, or stop an array on this IOP.

Failing Item: Failing Item:

v IOPIP20 v SVCDOCS

Chapter 109. (570B) Reference codes 577

570B9029 • 570B9081

570B9029 570B9029 570B9051 570B9051

Explanation: Incorrect hardware configuration change Explanation: IOP cache data exists for a missing or
has been detected. failed device.
Response: Contact your next level of support. Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
Failing Item:
If so, perform the action indicated for the 9054
v SVCDOCS reference code.
Otherwise, perform the procedure indicated in the
570B902F 570B902F failing item list.
Explanation: Array addendum Product Activity Log Failing Item:
entry
v IOPIP27
Response: This entry contains additional array
information for 90xx reference codes when the array
570B9052 570B9052
contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as Explanation: Cache data exists for device that has
the starting point for this problem. been modified.
Failing Item:
570B9030 570B9030 v IOPIP28
Explanation: Array no longer protected due to
missing or failed disk unit 570B9053 570B9053
Failing Item: Explanation: IOP resources not available due to
v IOPIP21 previous problems.
Response: Take action on other IOP reference codes
570B9031 570B9031 which have surfaced.
Explanation: Automatic rebuild initiated for array If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Response: Either a previous rebuild was interrupted
media. Look for Product Activity Log entries for other
and was automatically restarted, or a hot spare disk
IOP reference codes and take action on them.
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them. Failing Item:
v SVCDOCS
570B9040 570B9040
Explanation: Array protection temporarily suspended 570B9054 570B9054

Response: No action required. Protection will be Explanation: IOP resources not available due to
automatically restarted. previous problems.
Response: Power off the system and remove all new
570B9041 570B9041 or replacement disk units. IPL the system to DST. If
you cannot perform a type A or B IPL, perform a type
Explanation: Background array parity check detected D IPL from removable media.
and corrected errors
Look for Product Activity Log entries for other IOP
Response: Call your next level of support to report reference codes and take action on them.
the problem.
Failing Item:
Failing Item:
v SVCDOCS
v AJDGP01

570B9081 570B9081
570B9050 570B9050
Explanation: I/O processor card detected device error
Explanation: Required cache data cannot be located
for a disk unit. Failing Item:
v FI01105
Failing Item:
v STORIOA
v IOPIP30

578 System reference codes (1xxx - Axxx)

 570B9082 • 570BB3B9

570B9082 570B9082 570BB3B2 570BB3B2

Explanation: I/O processor card detected device error Explanation: A permanent I/O processor failure
occurred
Failing Item:
v IOPIP16 Failing Item:
v FI01105 v IOP
v STORIOA
v FI01140 570BB3B3 570BB3B3
v BACKPLN Explanation: A permanent I/O processor failure
v FI01106 occurred
Failing Item:
570B9090 570B9090 v IOP
Explanation: Disk unit has been modified after the
last known status. 570BB3B4 570BB3B4
Response: Re-IPL the system. If any reference codes Explanation: A permanent I/O processor failure
are surfaced, use the new reference code to resolve the occurred
problem.
Failing Item:
If you cannot resolve the problem, contact your next v IOP
level of support.
Failing Item: 570BB3B5 570BB3B5
v SVCDOCS
Explanation: A permanent I/O processor failure
occurred
570B9091 570B9091
Failing Item:
Explanation: Incorrect hardware configuration change v IOP
has been detected.
Response: Re-IPL the system. If any reference codes 570BB3B6 570BB3B6
are surfaced, use the new reference code to resolve the
problem. Explanation: A permanent I/O processor failure
occurred
If you cannot resolve the problem, contact your next
level of support. Failing Item:
v IOP
Failing Item:
v SVCDOCS
570BB3B7 570BB3B7

570B9092 570B9092 Explanation: A permanent I/O processor failure

occurred
Explanation: Disk unit requires initialization before
use. Failing Item:
v IOP
Failing Item:
v IOPIP26
570BB3B8 570BB3B8

570BB3B1 570BB3B1 Explanation: Multi-adapter Bridge error detected

Explanation: A permanent I/O processor failure Failing Item:

occurred v MA_BRDG
Failing Item: v IOP
v IOP
570BB3B9 570BB3B9
Explanation: A permanent I/O processor failure
occurred
Failing Item:

Chapter 109. (570B) Reference codes 579

570BB3E0 • 570BFF6D

v IOP
570BBE00 570BBE00
Explanation: I/O processor detected a fault condition
570BB3E0 570BB3E0
Failing Item:
Explanation: I/O processor detected a fault condition
v AJDGP01
Failing Item:
v IOP
v IOP
v FI01104
v MA_BRDG
v MA_BRDG

570BB3E1 570BB3E1
570BFF3D 570BFF3D
Explanation: I/O processor detected a fault condition
Explanation: I/O adapter detected recoverable error
Failing Item:
Failing Item:
v IOP
v STORIOA
v MA_BRDG
v ANYBRDG

570BB410 570BB410
570BFF6D 570BFF6D
Explanation: A permanent I/O processor failure
Explanation: I/O processor detected a recoverable
occurred
system bus error
Failing Item:
Failing Item:
v STORIOA
v IOP
v ANYBUS
570BB411 570BB411
Explanation: A permanent I/O processor failure
occurred
Failing Item:
v STORIOA

570BB412 570BB412
Explanation: Tape/CD or disk bus interface error
occurred
Failing Item:
v IOPIP16
v FI01107
v FI01140
v STORIOA
v DEVTERM

570BB935 570BB935
Explanation: Unknown hardware detected
Failing Item:
v FI01101
v AJDGP01
v IOP
v MA_BRDG

580 System reference codes (1xxx - Axxx)

Chapter 110. (571A) Reference codes
Failing Item:
571A1310 571A1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
571A3023 571A3023
571A3000 571A3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
571A3006 571A3006 v STORIOA
Explanation: System bus error
571A3100 571A3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
571A3020 571A3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
571A3101 571A3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
571A3021 571A3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
571A3102 571A3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
571A3022 571A3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 581

571A3103 • 571A3200

v STORIOA
571A3140 571A3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
571A3103 571A3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 571A3141 571A3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 571A3142 571A3142
Explanation: Bus is operational
571A3120 571A3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 571A3143 571A3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
571A3121 571A3121
Explanation: Bus is not operational 571A3150 571A3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571A3122 571A3122
Explanation: Bus is not operational 571A3151 571A3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571A3123 571A3123
Explanation: Bus is not operational 571A3200 571A3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

582 System reference codes (1xxx - Axxx)

 571A3202 • 571A4150

571A3202 571A3202 571A3501 571A3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
571A3400 571A3400
Explanation: Device error 571A3601 571A3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
571A4150 571A4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
571A3401 571A3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
571A3405 571A3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
571A34FF 571A34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 110. (571A) Reference codes 583

571A4160 • 571A8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
571A4160 571A4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
571A8008 571A8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 571A8009 571A8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
571A8100 571A8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 571A8130 571A8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

584 System reference codes (1xxx - Axxx)

 571A8131 • 571A8157

is required. This reference code is logged for

571A8150 571A8150
information only.
Explanation: A permanent failure occurred
571A8131 571A8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

571A8132 571A8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 571A8151 571A8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
571A8133 571A8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
571A8155 571A8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
571A8140 571A8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 571A8156 571A8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
571A8141 571A8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
571A8157 571A8157
Explanation: I/O adapter card error
571A8145 571A8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
571A8146 571A8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 110. (571A) Reference codes 585

571A8300 • 571A9020

v SVCDOCS
571A9002 571A9002
Explanation: Device error
571A8300 571A8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
571A8301 571A8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
571A9008 571A9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

571A8302 571A8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
571A9009 571A9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

571A8400 571A8400
571A9010 571A9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
571A8404 571A8404
v IOPIP31
Explanation: System log entry only. No service action
required.
571A9011 571A9011

571A9000 571A9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

571A9020 571A9020
571A9001 571A9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

586 System reference codes (1xxx - Axxx)

 571A9021 • 571A9031

571A9021 571A9021 571A9027 571A9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

571A9022 571A9022 571A9028 571A9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
571A9023 571A9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571A9029 571A9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
571A9024 571A9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571A902F 571A902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
571A9025 571A9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 571A9030 571A9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
571A9026 571A9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 571A9031 571A9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 110. (571A) Reference codes 587

571A9032 • 571A9072

Otherwise, perform the procedure indicated in the

571A9032 571A9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 571A9052 571A9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

571A9040 571A9040
571A9053 571A9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
571A9041 571A9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
571A9054 571A9054
571A9042 571A9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
571A9050 571A9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
571A9071 571A9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

571A9051 571A9051 571A9072 571A9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

588 System reference codes (1xxx - Axxx)

 571A9073 • 571AFF3D

571A9073 571A9073 571A9092 571A9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

571A9081 571A9081 571A9500 571A9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
571A9902 571A9902
571A9082 571A9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
571A9903 571A9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
571AC000 571AC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
571A9090 571A9090
Explanation: Disk unit has been modified after the 571AC100 571AC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
571AC402 571AC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
571A9091 571A9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 571AFF3D 571AFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 110. (571A) Reference codes 589

571AFF6D

571AFF6D 571AFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

590 System reference codes (1xxx - Axxx)

Chapter 111. (571B) Reference codes
Failing Item:
571B1310 571B1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
571B3023 571B3023
571B3000 571B3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
571B3006 571B3006 v STORIOA
Explanation: System bus error
571B3100 571B3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
571B3020 571B3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
571B3101 571B3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
571B3021 571B3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
571B3102 571B3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
571B3022 571B3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 591

571B3103 • 571B3200

v STORIOA
571B3140 571B3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
571B3103 571B3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 571B3141 571B3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 571B3142 571B3142
Explanation: Bus is operational
571B3120 571B3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 571B3143 571B3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
571B3121 571B3121
Explanation: Bus is not operational 571B3150 571B3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571B3122 571B3122
Explanation: Bus is not operational 571B3151 571B3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571B3123 571B3123
Explanation: Bus is not operational 571B3200 571B3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

592 System reference codes (1xxx - Axxx)

 571B3202 • 571B4150

571B3202 571B3202 571B3501 571B3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
571B3400 571B3400
Explanation: Device error 571B3601 571B3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
571B4150 571B4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
571B3401 571B3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
571B3405 571B3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
571B34FF 571B34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 111. (571B) Reference codes 593

571B4160 • 571B8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
571B4160 571B4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
571B8008 571B8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 571B8009 571B8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
571B8100 571B8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 571B8130 571B8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

594 System reference codes (1xxx - Axxx)

 571B8131 • 571B8157

is required. This reference code is logged for

571B8150 571B8150
information only.
Explanation: A permanent failure occurred
571B8131 571B8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

571B8132 571B8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 571B8151 571B8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
571B8133 571B8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
571B8155 571B8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
571B8140 571B8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 571B8156 571B8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
571B8141 571B8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
571B8157 571B8157
Explanation: I/O adapter card error
571B8145 571B8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
571B8146 571B8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 111. (571B) Reference codes 595

571B8300 • 571B9020

v SVCDOCS
571B9002 571B9002
Explanation: Device error
571B8300 571B8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
571B8301 571B8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
571B9008 571B9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

571B8302 571B8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
571B9009 571B9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

571B8400 571B8400
571B9010 571B9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
571B8404 571B8404
v IOPIP31
Explanation: System log entry only. No service action
required.
571B9011 571B9011

571B9000 571B9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

571B9020 571B9020
571B9001 571B9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

596 System reference codes (1xxx - Axxx)

 571B9021 • 571B9031

571B9021 571B9021 571B9027 571B9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

571B9022 571B9022 571B9028 571B9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
571B9023 571B9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571B9029 571B9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
571B9024 571B9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571B902F 571B902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
571B9025 571B9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 571B9030 571B9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
571B9026 571B9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 571B9031 571B9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 111. (571B) Reference codes 597

571B9032 • 571B9072

Otherwise, perform the procedure indicated in the

571B9032 571B9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 571B9052 571B9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

571B9040 571B9040
571B9053 571B9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
571B9041 571B9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
571B9054 571B9054
571B9042 571B9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
571B9050 571B9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
571B9071 571B9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

571B9051 571B9051 571B9072 571B9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

598 System reference codes (1xxx - Axxx)

 571B9073 • 571BFF3D

571B9073 571B9073 571B9092 571B9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

571B9081 571B9081 571B9500 571B9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
571B9902 571B9902
571B9082 571B9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
571B9903 571B9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
571BC000 571BC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
571B9090 571B9090
Explanation: Disk unit has been modified after the 571BC100 571BC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
571BC402 571BC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
571B9091 571B9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 571BFF3D 571BFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 111. (571B) Reference codes 599

571BFF6D

571BFF6D 571BFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

600 System reference codes (1xxx - Axxx)

Chapter 112. (571E) Reference codes
Failing Item:
571E1310 571E1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
571E3023 571E3023
571E3000 571E3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
571E3006 571E3006 v STORIOA
Explanation: System bus error
571E3100 571E3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
571E3020 571E3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
571E3101 571E3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
571E3021 571E3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
571E3102 571E3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
571E3022 571E3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 601

571E3103 • 571E3200

v STORIOA
571E3140 571E3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
571E3103 571E3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 571E3141 571E3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 571E3142 571E3142
Explanation: Bus is operational
571E3120 571E3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 571E3143 571E3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
571E3121 571E3121
Explanation: Bus is not operational 571E3150 571E3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571E3122 571E3122
Explanation: Bus is not operational 571E3151 571E3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571E3123 571E3123
Explanation: Bus is not operational 571E3200 571E3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

602 System reference codes (1xxx - Axxx)

 571E3202 • 571E4150

571E3202 571E3202 571E3501 571E3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
571E3400 571E3400
Explanation: Device error 571E3601 571E3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
571E4150 571E4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
571E3401 571E3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
571E3405 571E3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
571E34FF 571E34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 112. (571E) Reference codes 603

571E4160 • 571E8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
571E4160 571E4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
571E8008 571E8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 571E8009 571E8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
571E8100 571E8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 571E8130 571E8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

604 System reference codes (1xxx - Axxx)

 571E8131 • 571E8157

is required. This reference code is logged for

571E8150 571E8150
information only.
Explanation: A permanent failure occurred
571E8131 571E8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

571E8132 571E8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 571E8151 571E8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
571E8133 571E8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
571E8155 571E8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
571E8140 571E8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 571E8156 571E8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
571E8141 571E8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
571E8157 571E8157
Explanation: I/O adapter card error
571E8145 571E8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
571E8146 571E8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 112. (571E) Reference codes 605

571E8300 • 571E9020

v SVCDOCS
571E9002 571E9002
Explanation: Device error
571E8300 571E8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
571E8301 571E8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
571E9008 571E9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

571E8302 571E8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
571E9009 571E9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

571E8400 571E8400
571E9010 571E9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
571E8404 571E8404
v IOPIP31
Explanation: System log entry only. No service action
required.
571E9011 571E9011

571E9000 571E9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

571E9020 571E9020
571E9001 571E9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

606 System reference codes (1xxx - Axxx)

 571E9021 • 571E9031

571E9021 571E9021 571E9027 571E9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

571E9022 571E9022 571E9028 571E9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
571E9023 571E9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571E9029 571E9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
571E9024 571E9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571E902F 571E902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
571E9025 571E9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 571E9030 571E9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
571E9026 571E9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 571E9031 571E9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 112. (571E) Reference codes 607

571E9032 • 571E9072

Otherwise, perform the procedure indicated in the

571E9032 571E9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 571E9052 571E9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

571E9040 571E9040
571E9053 571E9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
571E9041 571E9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
571E9054 571E9054
571E9042 571E9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
571E9050 571E9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
571E9071 571E9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

571E9051 571E9051 571E9072 571E9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

608 System reference codes (1xxx - Axxx)

 571E9073 • 571EFF3D

571E9073 571E9073 571E9092 571E9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

571E9081 571E9081 571E9500 571E9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
571E9902 571E9902
571E9082 571E9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
571E9903 571E9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
571EC000 571EC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
571E9090 571E9090
Explanation: Disk unit has been modified after the 571EC100 571EC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
571EC402 571EC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
571E9091 571E9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 571EFF3D 571EFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 112. (571E) Reference codes 609

571EFF6D

571EFF6D 571EFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

610 System reference codes (1xxx - Axxx)

Chapter 113. (571F) Reference codes
Failing Item:
571F1310 571F1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
571F3023 571F3023
571F3000 571F3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
571F3006 571F3006 v STORIOA
Explanation: System bus error
571F3100 571F3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
571F3020 571F3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
571F3101 571F3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
571F3021 571F3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
571F3102 571F3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
571F3022 571F3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 611

571F3103 • 571F3200

v STORIOA
571F3140 571F3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
571F3103 571F3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 571F3141 571F3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 571F3142 571F3142
Explanation: Bus is operational
571F3120 571F3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 571F3143 571F3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
571F3121 571F3121
Explanation: Bus is not operational 571F3150 571F3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571F3122 571F3122
Explanation: Bus is not operational 571F3151 571F3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
571F3123 571F3123
Explanation: Bus is not operational 571F3200 571F3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

612 System reference codes (1xxx - Axxx)

 571F3202 • 571F4150

571F3202 571F3202 571F3501 571F3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
571F3400 571F3400
Explanation: Device error 571F3601 571F3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
571F4150 571F4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
571F3401 571F3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
571F3405 571F3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
571F34FF 571F34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 113. (571F) Reference codes 613

571F4160 • 571F8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
571F4160 571F4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
571F8008 571F8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 571F8009 571F8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
571F8100 571F8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 571F8130 571F8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

614 System reference codes (1xxx - Axxx)

 571F8131 • 571F8157

is required. This reference code is logged for

571F8150 571F8150
information only.
Explanation: A permanent failure occurred
571F8131 571F8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

571F8132 571F8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 571F8151 571F8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
571F8133 571F8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
571F8155 571F8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
571F8140 571F8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 571F8156 571F8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
571F8141 571F8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
571F8157 571F8157
Explanation: I/O adapter card error
571F8145 571F8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
571F8146 571F8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 113. (571F) Reference codes 615

571F8300 • 571F9020

v SVCDOCS
571F9002 571F9002
Explanation: Device error
571F8300 571F8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
571F8301 571F8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
571F9008 571F9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

571F8302 571F8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
571F9009 571F9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

571F8400 571F8400
571F9010 571F9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
571F8404 571F8404
v IOPIP31
Explanation: System log entry only. No service action
required.
571F9011 571F9011

571F9000 571F9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

571F9020 571F9020
571F9001 571F9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

616 System reference codes (1xxx - Axxx)

 571F9021 • 571F9031

571F9021 571F9021 571F9027 571F9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

571F9022 571F9022 571F9028 571F9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
571F9023 571F9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571F9029 571F9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
571F9024 571F9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
571F902F 571F902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
571F9025 571F9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 571F9030 571F9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
571F9026 571F9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 571F9031 571F9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 113. (571F) Reference codes 617

571F9032 • 571F9072

Otherwise, perform the procedure indicated in the

571F9032 571F9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 571F9052 571F9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

571F9040 571F9040
571F9053 571F9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
571F9041 571F9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
571F9054 571F9054
571F9042 571F9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
571F9050 571F9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
571F9071 571F9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

571F9051 571F9051 571F9072 571F9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

618 System reference codes (1xxx - Axxx)

 571F9073 • 571FFF3D

571F9073 571F9073 571F9092 571F9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

571F9081 571F9081 571F9500 571F9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
571F9902 571F9902
571F9082 571F9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
571F9903 571F9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
571FC000 571FC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
571F9090 571F9090
Explanation: Disk unit has been modified after the 571FC100 571FC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
571FC402 571FC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
571F9091 571F9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 571FFF3D 571FFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 113. (571F) Reference codes 619

571FFF6D

571FFF6D 571FFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

620 System reference codes (1xxx - Axxx)

Chapter 114. (572A) Reference codes
v The dual battery charger and carrier card. To
572A1310 572A1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
572A3000 572A3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
572A3020 572A3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 572A3100 572A3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 572A3140 572A3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 572A3202 572A3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 572A3400 572A3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
572A3401 572A3401

© Copyright IBM Corp. 2007, 2009 621

572A3405 • 572A4070

Explanation: Device backplane problem

572A4030 572A4030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
572A3405 572A3405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 572A4040 572A4040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 572A4041 572A4041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 572A4050 572A4050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
572A34FF 572A34FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 572A4060 572A4060
Explanation: Multipath redundancy level reduced
572A3601 572A3601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
572A4010 572A4010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
572A4061 572A4061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
572A4020 572A4020
Explanation: Configuration error 572A4070 572A4070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

622 System reference codes (1xxx - Axxx)

 572A4100 • 572A4160

v The embedded storage adapter on the I/O

572A4100 572A4100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
572A4101 572A4101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
572A4110 572A4110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
572A4150 572A4150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 572A4160 572A4160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 114. (572A) Reference codes 623

572A8008 • 572A8100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
572A8008 572A8008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 572A8009 572A8009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 572A8100 572A8100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

624 System reference codes (1xxx - Axxx)

 572A8130 • 572A8150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
572A8140 572A8140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 572A8141 572A8141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 572A8146 572A8146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 572A8150 572A8150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
572A8130 572A8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 114. (572A) Reference codes 625

572A8151 • 572A8155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

572A8151 572A8151 572A8155 572A8155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

626 System reference codes (1xxx - Axxx)

 572A8156 • 572A8157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

572A8156 572A8156 572A8157 572A8157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 114. (572A) Reference codes 627

572A8300 • 572A8301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
572A8300 572A8300
Explanation: IOA hardware error or PCI bus error 572A8301 572A8301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

628 System reference codes (1xxx - Axxx)

 572A8302 • 572A8400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
572A8302 572A8302
572A8400 572A8400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 114. (572A) Reference codes 629

572A8404 • 572A9021

v FI01105
572A8404 572A8404
v STORIOA
Explanation: System log entry only. No service action
required.
572A9001 572A9001

572A9000 572A9000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572A9002 572A9002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
572A9008 572A9008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
572A9010 572A9010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 572A9011 572A9011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
572A9020 572A9020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 572A9021 572A9021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

630 System reference codes (1xxx - Axxx)

 572A9022 • 572A9040

572A9022 572A9022 572A9028 572A9028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
572A9023 572A9023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
572A9029 572A9029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
572A9024 572A9024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
572A9030 572A9030

572A9025 572A9025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
572A9031 572A9031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
572A9026 572A9026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 572A9032 572A9032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
572A9027 572A9027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
572A9040 572A9040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 114. (572A) Reference codes 631

572A9041 • 572A9081

572A9041 572A9041 572A9071 572A9071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 572A9072 572A9072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
572A9042 572A9042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 572A9073 572A9073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

572A9050 572A9050 572A9074 572A9074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
572A9051 572A9051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 572A9075 572A9075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
572A9052 572A9052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 572A9076 572A9076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

572A9054 572A9054 572A9081 572A9081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
572A9070 572A9070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

632 System reference codes (1xxx - Axxx)

 572A9082 • 572A9084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

572A9082 572A9082 572A9083 572A9083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572A9084 572A9084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 114. (572A) Reference codes 633

572A9090 • 572AFF3D

572A9090 572A9090 572AC402 572AC402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 572AFF3D 572AFF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
572A9091 572A9091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
572A9092 572A9092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
572A9500 572A9500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
572A9903 572A9903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
572AC000 572AC000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

634 System reference codes (1xxx - Axxx)

 572AFF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 114. (572A) Reference codes 635

636 System reference codes (1xxx - Axxx)
Chapter 115. (572B) Reference codes
v The dual battery charger and carrier card. To
572B1310 572B1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
572B3000 572B3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
572B3020 572B3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 572B3100 572B3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 572B3140 572B3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 572B3202 572B3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 572B3400 572B3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
572B3401 572B3401

© Copyright IBM Corp. 2007, 2009 637

572B3405 • 572B4070

Explanation: Device backplane problem

572B4030 572B4030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
572B3405 572B3405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 572B4040 572B4040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 572B4041 572B4041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 572B4050 572B4050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
572B34FF 572B34FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 572B4060 572B4060
Explanation: Multipath redundancy level reduced
572B3601 572B3601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
572B4010 572B4010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
572B4061 572B4061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
572B4020 572B4020
Explanation: Configuration error 572B4070 572B4070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

638 System reference codes (1xxx - Axxx)

 572B4100 • 572B4160

v The embedded storage adapter on the I/O

572B4100 572B4100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
572B4101 572B4101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
572B4110 572B4110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
572B4150 572B4150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 572B4160 572B4160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 115. (572B) Reference codes 639

572B8008 • 572B8100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
572B8008 572B8008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 572B8009 572B8009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 572B8100 572B8100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

640 System reference codes (1xxx - Axxx)

 572B8130 • 572B8150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
572B8140 572B8140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 572B8141 572B8141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 572B8146 572B8146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 572B8150 572B8150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
572B8130 572B8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 115. (572B) Reference codes 641

572B8151 • 572B8155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

572B8151 572B8151 572B8155 572B8155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

642 System reference codes (1xxx - Axxx)

 572B8156 • 572B8157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

572B8156 572B8156 572B8157 572B8157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 115. (572B) Reference codes 643

572B8300 • 572B8301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
572B8300 572B8300
Explanation: IOA hardware error or PCI bus error 572B8301 572B8301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

644 System reference codes (1xxx - Axxx)

 572B8302 • 572B8400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
572B8302 572B8302
572B8400 572B8400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 115. (572B) Reference codes 645

572B8404 • 572B9021

v FI01105
572B8404 572B8404
v STORIOA
Explanation: System log entry only. No service action
required.
572B9001 572B9001

572B9000 572B9000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572B9002 572B9002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
572B9008 572B9008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
572B9010 572B9010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 572B9011 572B9011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
572B9020 572B9020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 572B9021 572B9021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

646 System reference codes (1xxx - Axxx)

 572B9022 • 572B9040

572B9022 572B9022 572B9028 572B9028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
572B9023 572B9023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
572B9029 572B9029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
572B9024 572B9024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
572B9030 572B9030

572B9025 572B9025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
572B9031 572B9031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
572B9026 572B9026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 572B9032 572B9032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
572B9027 572B9027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
572B9040 572B9040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 115. (572B) Reference codes 647

572B9041 • 572B9081

572B9041 572B9041 572B9071 572B9071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 572B9072 572B9072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
572B9042 572B9042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 572B9073 572B9073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

572B9050 572B9050 572B9074 572B9074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
572B9051 572B9051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 572B9075 572B9075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
572B9052 572B9052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 572B9076 572B9076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

572B9054 572B9054 572B9081 572B9081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
572B9070 572B9070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

648 System reference codes (1xxx - Axxx)

 572B9082 • 572B9084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

572B9082 572B9082 572B9083 572B9083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572B9084 572B9084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 115. (572B) Reference codes 649

572B9090 • 572BFF3D

572B9090 572B9090 572BC402 572BC402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 572BFF3D 572BFF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
572B9091 572B9091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
572B9092 572B9092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
572B9500 572B9500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
572B9903 572B9903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
572BC000 572BC000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

650 System reference codes (1xxx - Axxx)

 572BFF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 115. (572B) Reference codes 651

652 System reference codes (1xxx - Axxx)
Chapter 116. (572C) Reference codes
v The dual battery charger and carrier card. To
572C1310 572C1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
572C3000 572C3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
572C3020 572C3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 572C3100 572C3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 572C3140 572C3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 572C3202 572C3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 572C3400 572C3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
572C3401 572C3401

© Copyright IBM Corp. 2007, 2009 653

572C3405 • 572C4070

Explanation: Device backplane problem

572C4030 572C4030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
572C3405 572C3405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 572C4040 572C4040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 572C4041 572C4041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 572C4050 572C4050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
572C34FF 572C34FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 572C4060 572C4060
Explanation: Multipath redundancy level reduced
572C3601 572C3601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
572C4010 572C4010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
572C4061 572C4061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
572C4020 572C4020
Explanation: Configuration error 572C4070 572C4070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

654 System reference codes (1xxx - Axxx)

 572C4100 • 572C4160

v The embedded storage adapter on the I/O

572C4100 572C4100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
572C4101 572C4101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
572C4110 572C4110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
572C4150 572C4150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 572C4160 572C4160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 116. (572C) Reference codes 655

572C8008 • 572C8100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
572C8008 572C8008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 572C8009 572C8009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 572C8100 572C8100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

656 System reference codes (1xxx - Axxx)

 572C8130 • 572C8150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
572C8140 572C8140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 572C8141 572C8141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 572C8146 572C8146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 572C8150 572C8150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
572C8130 572C8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 116. (572C) Reference codes 657

572C8151 • 572C8155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

572C8151 572C8151 572C8155 572C8155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

658 System reference codes (1xxx - Axxx)

 572C8156 • 572C8157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

572C8156 572C8156 572C8157 572C8157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 116. (572C) Reference codes 659

572C8300 • 572C8301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
572C8300 572C8300
Explanation: IOA hardware error or PCI bus error 572C8301 572C8301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

660 System reference codes (1xxx - Axxx)

 572C8302 • 572C8400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
572C8302 572C8302
572C8400 572C8400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 116. (572C) Reference codes 661

572C8404 • 572C9021

v FI01105
572C8404 572C8404
v STORIOA
Explanation: System log entry only. No service action
required.
572C9001 572C9001

572C9000 572C9000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572C9002 572C9002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
572C9008 572C9008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
572C9010 572C9010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 572C9011 572C9011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
572C9020 572C9020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 572C9021 572C9021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

662 System reference codes (1xxx - Axxx)

 572C9022 • 572C9040

572C9022 572C9022 572C9028 572C9028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
572C9023 572C9023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
572C9029 572C9029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
572C9024 572C9024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
572C9030 572C9030

572C9025 572C9025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
572C9031 572C9031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
572C9026 572C9026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 572C9032 572C9032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
572C9027 572C9027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
572C9040 572C9040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 116. (572C) Reference codes 663

572C9041 • 572C9081

572C9041 572C9041 572C9071 572C9071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 572C9072 572C9072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
572C9042 572C9042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 572C9073 572C9073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

572C9050 572C9050 572C9074 572C9074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
572C9051 572C9051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 572C9075 572C9075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
572C9052 572C9052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 572C9076 572C9076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

572C9054 572C9054 572C9081 572C9081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
572C9070 572C9070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

664 System reference codes (1xxx - Axxx)

 572C9082 • 572C9084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

572C9082 572C9082 572C9083 572C9083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572C9084 572C9084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 116. (572C) Reference codes 665

572C9090 • 572CFF3D

572C9090 572C9090 572CC402 572CC402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 572CFF3D 572CFF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
572C9091 572C9091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
572C9092 572C9092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
572C9500 572C9500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
572C9903 572C9903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
572CC000 572CC000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

666 System reference codes (1xxx - Axxx)

 572CFF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 116. (572C) Reference codes 667

668 System reference codes (1xxx - Axxx)
Chapter 117. (572F) Reference codes
v The dual battery charger and carrier card. To
572F1310 572F1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
572F3000 572F3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
572F3020 572F3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 572F3100 572F3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 572F3140 572F3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 572F3202 572F3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 572F3400 572F3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
572F3401 572F3401

© Copyright IBM Corp. 2007, 2009 669

572F3405 • 572F4070

Explanation: Device backplane problem

572F4030 572F4030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
572F3405 572F3405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 572F4040 572F4040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 572F4041 572F4041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 572F4050 572F4050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
572F34FF 572F34FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 572F4060 572F4060
Explanation: Multipath redundancy level reduced
572F3601 572F3601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
572F4010 572F4010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
572F4061 572F4061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
572F4020 572F4020
Explanation: Configuration error 572F4070 572F4070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

670 System reference codes (1xxx - Axxx)

 572F4100 • 572F4160

v The embedded storage adapter on the I/O

572F4100 572F4100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
572F4101 572F4101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
572F4110 572F4110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
572F4150 572F4150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 572F4160 572F4160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 117. (572F) Reference codes 671

572F8008 • 572F8100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
572F8008 572F8008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 572F8009 572F8009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 572F8100 572F8100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

672 System reference codes (1xxx - Axxx)

 572F8130 • 572F8150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
572F8140 572F8140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 572F8141 572F8141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 572F8146 572F8146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 572F8150 572F8150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
572F8130 572F8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 117. (572F) Reference codes 673

572F8151 • 572F8155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

572F8151 572F8151 572F8155 572F8155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

674 System reference codes (1xxx - Axxx)

 572F8156 • 572F8157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

572F8156 572F8156 572F8157 572F8157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 117. (572F) Reference codes 675

572F8300 • 572F8301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
572F8300 572F8300
Explanation: IOA hardware error or PCI bus error 572F8301 572F8301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

676 System reference codes (1xxx - Axxx)

 572F8302 • 572F8400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
572F8302 572F8302
572F8400 572F8400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 117. (572F) Reference codes 677

572F8404 • 572F9021

v FI01105
572F8404 572F8404
v STORIOA
Explanation: System log entry only. No service action
required.
572F9001 572F9001

572F9000 572F9000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572F9002 572F9002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
572F9008 572F9008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
572F9010 572F9010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 572F9011 572F9011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
572F9020 572F9020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 572F9021 572F9021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

678 System reference codes (1xxx - Axxx)

 572F9022 • 572F9040

572F9022 572F9022 572F9028 572F9028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
572F9023 572F9023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
572F9029 572F9029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
572F9024 572F9024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
572F9030 572F9030

572F9025 572F9025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
572F9031 572F9031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
572F9026 572F9026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 572F9032 572F9032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
572F9027 572F9027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
572F9040 572F9040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 117. (572F) Reference codes 679

572F9041 • 572F9081

572F9041 572F9041 572F9071 572F9071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 572F9072 572F9072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
572F9042 572F9042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 572F9073 572F9073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

572F9050 572F9050 572F9074 572F9074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
572F9051 572F9051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 572F9075 572F9075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
572F9052 572F9052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 572F9076 572F9076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

572F9054 572F9054 572F9081 572F9081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
572F9070 572F9070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

680 System reference codes (1xxx - Axxx)

 572F9082 • 572F9084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

572F9082 572F9082 572F9083 572F9083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 572F9084 572F9084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 117. (572F) Reference codes 681

572F9090 • 572FFF3D

572F9090 572F9090 572FC402 572FC402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 572FFF3D 572FFF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
572F9091 572F9091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
572F9092 572F9092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
572F9500 572F9500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
572F9903 572F9903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
572FC000 572FC000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

682 System reference codes (1xxx - Axxx)

 572FFF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 117. (572F) Reference codes 683

684 System reference codes (1xxx - Axxx)
Chapter 118. (573A) Reference codes
573AA001 573AA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

573AB9B0 573AB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 685

686 System reference codes (1xxx - Axxx)
Chapter 119. (573B) Reference codes
573BA6D9 573BA6D9
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v FI00722
v AJDG301

573BA6E3 573BA6E3
Explanation: Ethernet adapter or network device
cabling error.
Failing Item:
v FI00722
v UJE40
v IOA

573BB100 573BB100
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

573BB200 573BB200
Explanation: I/O adapter hardware error detected
Failing Item:
v AJDG301
v IOA

573BB300 573BB300
Explanation: An I/O adapter hardware error was
detected.
Response: Work the Failing Item list from the
serviceable event view if it is available, otherwise use
this Failing Item list.
Problem determination: Varying off and then varying
on the resource may resolve the problem. If that does
not resolve the problem then have the service provider
work the problem.
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 687

688 System reference codes (1xxx - Axxx)
Chapter 120. (573C) Reference codes
573CA6D9 573CA6D9
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v FI00722
v AJDG301

573CA6E3 573CA6E3
Explanation: Ethernet adapter or network device
cabling error.
Failing Item:
v FI00722
v UJE40
v IOA

573CB100 573CB100
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

573CB200 573CB200
Explanation: I/O adapter hardware error detected
Failing Item:
v AJDG301
v IOA

573CB300 573CB300
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 689

690 System reference codes (1xxx - Axxx)
Chapter 121. (573D) Reference codes
Failing Item:
573D1310 573D1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
573D3023 573D3023
573D3000 573D3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
573D3006 573D3006 v STORIOA
Explanation: System bus error
573D3100 573D3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
573D3020 573D3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
573D3101 573D3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
573D3021 573D3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
573D3102 573D3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
573D3022 573D3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 691

573D3103 • 573D3200

v STORIOA
573D3140 573D3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
573D3103 573D3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 573D3141 573D3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 573D3142 573D3142
Explanation: Bus is operational
573D3120 573D3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 573D3143 573D3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
573D3121 573D3121
Explanation: Bus is not operational 573D3150 573D3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
573D3122 573D3122
Explanation: Bus is not operational 573D3151 573D3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
573D3123 573D3123
Explanation: Bus is not operational 573D3200 573D3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

692 System reference codes (1xxx - Axxx)

 573D3202 • 573D4150

573D3202 573D3202 573D3501 573D3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
573D3400 573D3400
Explanation: Device error 573D3601 573D3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
573D4150 573D4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
573D3401 573D3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
573D3405 573D3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
573D34FF 573D34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 121. (573D) Reference codes 693

573D4160 • 573D8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
573D4160 573D4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
573D8008 573D8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 573D8009 573D8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
573D8100 573D8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 573D8130 573D8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

694 System reference codes (1xxx - Axxx)

 573D8131 • 573D8157

is required. This reference code is logged for

573D8150 573D8150
information only.
Explanation: A permanent failure occurred
573D8131 573D8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

573D8132 573D8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 573D8151 573D8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
573D8133 573D8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
573D8155 573D8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
573D8140 573D8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 573D8156 573D8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
573D8141 573D8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
573D8157 573D8157
Explanation: I/O adapter card error
573D8145 573D8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
573D8146 573D8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 121. (573D) Reference codes 695

573D8300 • 573D9020

v SVCDOCS
573D9002 573D9002
Explanation: Device error
573D8300 573D8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
573D8301 573D8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
573D9008 573D9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

573D8302 573D8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
573D9009 573D9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

573D8400 573D8400
573D9010 573D9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
573D8404 573D8404
v IOPIP31
Explanation: System log entry only. No service action
required.
573D9011 573D9011

573D9000 573D9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

573D9020 573D9020
573D9001 573D9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

696 System reference codes (1xxx - Axxx)

 573D9021 • 573D9031

573D9021 573D9021 573D9027 573D9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

573D9022 573D9022 573D9028 573D9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
573D9023 573D9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
573D9029 573D9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
573D9024 573D9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
573D902F 573D902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
573D9025 573D9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 573D9030 573D9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
573D9026 573D9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 573D9031 573D9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 121. (573D) Reference codes 697

573D9032 • 573D9072

Otherwise, perform the procedure indicated in the

573D9032 573D9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 573D9052 573D9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

573D9040 573D9040
573D9053 573D9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
573D9041 573D9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
573D9054 573D9054
573D9042 573D9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
573D9050 573D9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
573D9071 573D9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

573D9051 573D9051 573D9072 573D9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

698 System reference codes (1xxx - Axxx)

 573D9073 • 573DFF3D

573D9073 573D9073 573D9092 573D9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

573D9081 573D9081 573D9500 573D9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
573D9902 573D9902
573D9082 573D9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
573D9903 573D9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
573DC000 573DC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
573D9090 573D9090
Explanation: Disk unit has been modified after the 573DC100 573DC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
573DC402 573DC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
573D9091 573D9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 573DFF3D 573DFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 121. (573D) Reference codes 699

573DFF6D

573DFF6D 573DFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

700 System reference codes (1xxx - Axxx)

Chapter 122. (573E) Reference codes
Failing Item:
573E1310 573E1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
573E3023 573E3023
573E3000 573E3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
573E3006 573E3006 v STORIOA
Explanation: System bus error
573E3100 573E3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
573E3020 573E3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
573E3101 573E3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
573E3021 573E3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
573E3102 573E3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
573E3022 573E3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 701

573E3103 • 573E3200

v STORIOA
573E3140 573E3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
573E3103 573E3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 573E3141 573E3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 573E3142 573E3142
Explanation: Bus is operational
573E3120 573E3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 573E3143 573E3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
573E3121 573E3121
Explanation: Bus is not operational 573E3150 573E3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
573E3122 573E3122
Explanation: Bus is not operational 573E3151 573E3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
573E3123 573E3123
Explanation: Bus is not operational 573E3200 573E3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

702 System reference codes (1xxx - Axxx)

 573E3202 • 573E4150

573E3202 573E3202 573E3501 573E3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
573E3400 573E3400
Explanation: Device error 573E3601 573E3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
573E4150 573E4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
573E3401 573E3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
573E3405 573E3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
573E34FF 573E34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 122. (573E) Reference codes 703

573E4160 • 573E8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
573E4160 573E4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
573E8008 573E8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 573E8009 573E8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
573E8100 573E8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 573E8130 573E8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

704 System reference codes (1xxx - Axxx)

 573E8131 • 573E8157

is required. This reference code is logged for

573E8150 573E8150
information only.
Explanation: A permanent failure occurred
573E8131 573E8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

573E8132 573E8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 573E8151 573E8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
573E8133 573E8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
573E8155 573E8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
573E8140 573E8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 573E8156 573E8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
573E8141 573E8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
573E8157 573E8157
Explanation: I/O adapter card error
573E8145 573E8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
573E8146 573E8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 122. (573E) Reference codes 705

573E8300 • 573E9020

v SVCDOCS
573E9002 573E9002
Explanation: Device error
573E8300 573E8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
573E8301 573E8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
573E9008 573E9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

573E8302 573E8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
573E9009 573E9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

573E8400 573E8400
573E9010 573E9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
573E8404 573E8404
v IOPIP31
Explanation: System log entry only. No service action
required.
573E9011 573E9011

573E9000 573E9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

573E9020 573E9020
573E9001 573E9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

706 System reference codes (1xxx - Axxx)

 573E9021 • 573E9031

573E9021 573E9021 573E9027 573E9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

573E9022 573E9022 573E9028 573E9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
573E9023 573E9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
573E9029 573E9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
573E9024 573E9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
573E902F 573E902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
573E9025 573E9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 573E9030 573E9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
573E9026 573E9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 573E9031 573E9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 122. (573E) Reference codes 707

573E9032 • 573E9072

Otherwise, perform the procedure indicated in the

573E9032 573E9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 573E9052 573E9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

573E9040 573E9040
573E9053 573E9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
573E9041 573E9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
573E9054 573E9054
573E9042 573E9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
573E9050 573E9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
573E9071 573E9071
Response:
Explanation: Link from IOA to auxiliary cache IOA
Failing Item: went operational
v IOPIP30 Response: No service action required.

573E9051 573E9051 573E9072 573E9072

Explanation: Cache data exists for a missing or failed Explanation: Link from IOA to auxiliary cache IOA
device went non-operational
Response: If all configured units are missing, a 9054 Response: No service action required.
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

708 System reference codes (1xxx - Axxx)

 573E9073 • 573EFF3D

573E9073 573E9073 573E9092 573E9092

Explanation: Incompatible or non-operational Explanation: Disk unit requires initialization before
auxiliary cache IOA attached use.
Response: Response:
Failing Item: Failing Item:
v IOPIP40 v IOPIP26

573E9081 573E9081 573E9500 573E9500

Explanation: Device error Explanation: Internal program error in driver code.
Failing Item: Failing Item:
v FI01105 v PTFSRCH
v STORIOA
573E9902 573E9902
573E9082 573E9082 Explanation: System log entry only. No service action
Explanation: Device error required.

Response:
573E9903 573E9903
Failing Item:
Explanation: Tape device information was logged.
v IOPIP16
Informational event, no service required.
v FI01105
v STORIOA
573EC000 573EC000
v FI01140
Explanation: System log entry only. No service action
v BACKPLN
required.
v FI01106
Response: No action is required. This reference code
is logged for information only.
573E9090 573E9090
Explanation: Disk unit has been modified after the 573EC100 573EC100
last known status.
Explanation: System log entry only. No service action
Response: Re-IPL the system. If any reference codes required.
are surfaced, use the new reference code to resolve the
problem. Response: No action is required. This reference code
is logged for information only.
If you cannot resolve the problem, contact your next
level of support.
573EC402 573EC402
Failing Item:
Explanation: Licensed Internal Code error
v SVCDOCS
Response: Ask your next level of support for
assistance.
573E9091 573E9091
Failing Item:
Explanation: Incorrect hardware configuration change
detected v PTFSRCH

Response: Re-IPL the system. If any reference codes

are surfaced, use the new reference code to resolve the 573EFF3D 573EFF3D
problem. Explanation: I/O adapter detected a recoverable error
If you cannot resolve the problem, contact your next Failing Item:
level of support.
v STORIOA
Failing Item: v ANYBRDG
v SVCDOCS

Chapter 122. (573E) Reference codes 709

573EFF6D

573EFF6D 573EFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

710 System reference codes (1xxx - Axxx)

Chapter 123. (5746) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

57463000 57463000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
57463202 57463202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 57469100 57469100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
57463400 57463400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
57469020 57469020
v FI01112

© Copyright IBM Corp. 2007, 2009 711

57469101 • 57469201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
57469101 57469101
Explanation: Fibre Channel interface error detected 57469200 57469200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
57469201 57469201
Explanation: Tape unit command timeout
57469102 57469102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
57469103 57469103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

712 System reference codes (1xxx - Axxx)

 57469202 • 57469304

57469202 57469202 57469300 57469300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
57469301 57469301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
57469302 57469302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
57469210 57469210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 57469303 57469303
Explanation: Gateway device failure
57469211 57469211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
57469304 57469304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
57469220 57469220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 123. (5746) Reference codes 713

57469310 • 57469802

57469310 57469310 57469355 57469355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
57469320 57469320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
57469321 57469321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
57469500 57469500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
57469350 57469350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 57469501 57469501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 57469800 57469800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
57469351 57469351
Explanation: Tape with excessive error rate was 57469801 57469801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
57469802 57469802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

714 System reference codes (1xxx - Axxx)

 57469803 • 5746FFF6

57469803 57469803 57469901 57469901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
57469902 57469902
57469804 57469804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
57469903 57469903
logged for information only.
Explanation: Tape device information logged
57469805 57469805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5746FFF6 5746FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
57469810 57469810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

57469899 57469899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

57469900 57469900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 123. (5746) Reference codes 715

716 System reference codes (1xxx - Axxx)
Chapter 124. (574E) Reference codes
v The dual battery charger and carrier card. To
574E1310 574E1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
574E3000 574E3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
574E3020 574E3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 574E3100 574E3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 574E3140 574E3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 574E3202 574E3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 574E3400 574E3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
574E3401 574E3401

© Copyright IBM Corp. 2007, 2009 717

574E3405 • 574E4070

Explanation: Device backplane problem

574E4030 574E4030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
574E3405 574E3405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 574E4040 574E4040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 574E4041 574E4041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 574E4050 574E4050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
574E34FF 574E34FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 574E4060 574E4060
Explanation: Multipath redundancy level reduced
574E3601 574E3601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
574E4010 574E4010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
574E4061 574E4061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
574E4020 574E4020
Explanation: Configuration error 574E4070 574E4070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

718 System reference codes (1xxx - Axxx)

 574E4100 • 574E4160

v The embedded storage adapter on the I/O

574E4100 574E4100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
574E4101 574E4101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
574E4110 574E4110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
574E4150 574E4150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 574E4160 574E4160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 124. (574E) Reference codes 719

574E8008 • 574E8100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
574E8008 574E8008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 574E8009 574E8009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 574E8100 574E8100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

720 System reference codes (1xxx - Axxx)

 574E8130 • 574E8150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
574E8140 574E8140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 574E8141 574E8141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 574E8146 574E8146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 574E8150 574E8150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
574E8130 574E8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 124. (574E) Reference codes 721

574E8151 • 574E8155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

574E8151 574E8151 574E8155 574E8155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

722 System reference codes (1xxx - Axxx)

 574E8156 • 574E8157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

574E8156 574E8156 574E8157 574E8157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 124. (574E) Reference codes 723

574E8300 • 574E8301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
574E8300 574E8300
Explanation: IOA hardware error or PCI bus error 574E8301 574E8301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

724 System reference codes (1xxx - Axxx)

 574E8302 • 574E8400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
574E8302 574E8302
574E8400 574E8400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 124. (574E) Reference codes 725

574E8404 • 574E9021

v FI01105
574E8404 574E8404
v STORIOA
Explanation: System log entry only. No service action
required.
574E9001 574E9001

574E9000 574E9000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 574E9002 574E9002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
574E9008 574E9008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
574E9010 574E9010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 574E9011 574E9011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
574E9020 574E9020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 574E9021 574E9021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

726 System reference codes (1xxx - Axxx)

 574E9022 • 574E9040

574E9022 574E9022 574E9028 574E9028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
574E9023 574E9023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
574E9029 574E9029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
574E9024 574E9024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
574E9030 574E9030

574E9025 574E9025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
574E9031 574E9031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
574E9026 574E9026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 574E9032 574E9032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
574E9027 574E9027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
574E9040 574E9040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 124. (574E) Reference codes 727

574E9041 • 574E9081

574E9041 574E9041 574E9071 574E9071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 574E9072 574E9072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
574E9042 574E9042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 574E9073 574E9073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

574E9050 574E9050 574E9074 574E9074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
574E9051 574E9051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 574E9075 574E9075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
574E9052 574E9052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 574E9076 574E9076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

574E9054 574E9054 574E9081 574E9081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
574E9070 574E9070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

728 System reference codes (1xxx - Axxx)

 574E9082 • 574E9084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

574E9082 574E9082 574E9083 574E9083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 574E9084 574E9084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 124. (574E) Reference codes 729

574E9090 • 574EFF3D

574E9090 574E9090 574EC402 574EC402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 574EFF3D 574EFF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
574E9091 574E9091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
574E9092 574E9092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
574E9500 574E9500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
574E9903 574E9903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
574EC000 574EC000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

730 System reference codes (1xxx - Axxx)

 574EFF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 124. (574E) Reference codes 731

732 System reference codes (1xxx - Axxx)
Chapter 125. (574F) Reference codes
Failing Item:
574F1310 574F1310
v PTFSRCH
Explanation: I/O adapter resource not available
Response: The I/O adapter error log is being filled 574F8008 574F8008
faster than the errors are being reported to the system.
Check other errors reported to the system and correct Explanation: A permanent cache battery pack failure
them. occurred
Response: NOTE: Under a certain configuration, this
574F3006 574F3006 SRC may not represent an error that requires a service
action. Depending on the configuration of the system,
Explanation: System bus error the Storage IOA may have been altered and/or the
Response: Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Failing Item: Source drive. If this is the case, this error will be posted
v AUXIOA each time the IOA is IPLed and it can be ignored.
v ANYBRDG Failing Item:
v IOP v CACHBAT
v AUXIOA
574F3100 574F3100
Explanation: Interface error 574F8009 574F8009

Response: Error occurred on SCSI bus 0. Explanation: Impending cache battery pack failure

Failing Item: Response:

v AUXCBL Failing Item:
v AUXIOA v CACHBAT
v PRIMIOA
574F8130 574F8130
574F3101 574F3101
Explanation: IOA detected recoverable SCSI bus error
Explanation: Interface error
Response: An error occurred on SCSI bus 0. No action
Response: Error occurred on SCSI bus 1. is required. This reference code is logged for
information only.
Failing Item:
v AUXCBL
574F8131 574F8131
v AUXIOA
v PRIMIOA Explanation: IOA detected recoverable SCSI bus error
Response: An error occurred on SCSI bus 1. No action
574F3400 574F3400 is required. This reference code is logged for
information only.
Explanation: SCSI resource error
Response: 574F8140 574F8140
Failing Item: Explanation: IOA detected recoverable SCSI bus error
v AUXCBL Response: No action is required. This reference code
v PRIMIOA is logged for information only.

574F6075 574F6075 574F8141 574F8141

Explanation: I/O processor resource not available Explanation: IOA detected recoverable SCSI resource
error
Response:

© Copyright IBM Corp. 2007, 2009 733

574F8145 • 574F9055

Response: No action is required. This reference code

574F8157 574F8157
is logged for information only.
Explanation: I/O adapter card temporary error
574F8145 574F8145 Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then
Explanation: A recoverable error occurred
replace the I/O adapter. If the Failing Item indicates
Response: SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
Failing Item: I/O processor that the I/O adapter is attached to:
v AUXIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
574F8150 574F8150 the IOP. Other resources attached to the IOP may then
need to be Varied On.
Explanation: A permanent failure occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this
RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service
attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 574F8300 574F8300
Failing Item: Explanation: IOA hardware or PCI bus error
v AUXIOA Response:
v ANYBRDG
Failing Item:
v AUXIOA
574F8151 574F8151
v ANYBRDG
Explanation: Licensed Internal Code error v PTFSRCH
Response:
Failing Item: 574F8301 574F8301

v PTFSRCH Explanation: Not valid condition in Licensed Internal

v AUXIOA Code
Response:
574F8155 574F8155 Failing Item:
Explanation: A permanent failure occurred v PTFSRCH

Response: v AUXIOA

Failing Item:
574F8302 574F8302
v PTFSRCH
v AUXIOA Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
574F8156 574F8156 this I/O adapter is loaded.

Explanation: A permanent failure occurred Failing Item:

v SVCDOCS
Response:
v AUXIOA
Failing Item:
v PTFSRCH 574F9055 574F9055
v AUXIOA
Explanation: Write cache data is available for attached
storage IOA
Response: No service action required.

734 System reference codes (1xxx - Axxx)

 574F9071 • 574FFF3D

574F9071 574F9071
Explanation: Link from IOA to auxiliary cache IOA
went operational
Response: No service action required.

574F9072 574F9072
Explanation: Link from IOA to auxiliary cache IOA
went non-operational
Response: No service action required.

574F9073 574F9073
Explanation: Disconnected, incompatible, or
non-operational storage IOA
Response:
Failing Item:
v IOPIP41

574FFF3D 574FFF3D
Explanation: I/O adapter detected recoverable error
Response:
Failing Item:
v AUXIOA
v ANYBRDG

Chapter 125. (574F) Reference codes 735

736 System reference codes (1xxx - Axxx)
Chapter 126. (5755) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

57553000 57553000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
57553202 57553202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 57559100 57559100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
57553400 57553400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
57559020 57559020
v FI01112

© Copyright IBM Corp. 2007, 2009 737

57559101 • 57559201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
57559101 57559101
Explanation: Fibre Channel interface error detected 57559200 57559200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
57559201 57559201
Explanation: Tape unit command timeout
57559102 57559102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
57559103 57559103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

738 System reference codes (1xxx - Axxx)

 57559202 • 57559304

57559202 57559202 57559300 57559300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
57559301 57559301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
57559302 57559302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
57559210 57559210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 57559303 57559303
Explanation: Gateway device failure
57559211 57559211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
57559304 57559304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
57559220 57559220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 126. (5755) Reference codes 739

57559310 • 57559802

57559310 57559310 57559355 57559355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
57559320 57559320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
57559321 57559321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
57559500 57559500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
57559350 57559350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 57559501 57559501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 57559800 57559800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
57559351 57559351
Explanation: Tape with excessive error rate was 57559801 57559801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
57559802 57559802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

740 System reference codes (1xxx - Axxx)

 57559803 • 5755FFF6

57559803 57559803 57559901 57559901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
57559902 57559902
57559804 57559804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
57559903 57559903
logged for information only.
Explanation: Tape device information logged
57559805 57559805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5755FFF6 5755FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
57559810 57559810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

57559899 57559899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

57559900 57559900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 126. (5755) Reference codes 741

742 System reference codes (1xxx - Axxx)
Chapter 127. (575B) Reference codes
Failing Item:
575B1310 575B1310
v PTFSRCH
Explanation: I/O adapter resource not available
Response: The I/O adapter error log is being filled 575B8008 575B8008
faster than the errors are being reported to the system.
Check other errors reported to the system and correct Explanation: A permanent cache battery pack failure
them. occurred
Response: NOTE: Under a certain configuration, this
575B3006 575B3006 SRC may not represent an error that requires a service
action. Depending on the configuration of the system,
Explanation: System bus error the Storage IOA may have been altered and/or the
Response: Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Failing Item: Source drive. If this is the case, this error will be posted
v AUXIOA each time the IOA is IPLed and it can be ignored.
v ANYBRDG Failing Item:
v IOP v CACHBAT
v AUXIOA
575B3100 575B3100
Explanation: Interface error 575B8009 575B8009

Response: Error occurred on SCSI bus 0. Explanation: Impending cache battery pack failure

Failing Item: Response:

v AUXCBL Failing Item:
v AUXIOA v CACHBAT
v PRIMIOA
575B8130 575B8130
575B3101 575B3101
Explanation: IOA detected recoverable SCSI bus error
Explanation: Interface error
Response: An error occurred on SCSI bus 0. No action
Response: Error occurred on SCSI bus 1. is required. This reference code is logged for
information only.
Failing Item:
v AUXCBL
575B8131 575B8131
v AUXIOA
v PRIMIOA Explanation: IOA detected recoverable SCSI bus error
Response: An error occurred on SCSI bus 1. No action
575B3400 575B3400 is required. This reference code is logged for
information only.
Explanation: SCSI resource error
Response: 575B8140 575B8140
Failing Item: Explanation: IOA detected recoverable SCSI bus error
v AUXCBL Response: No action is required. This reference code
v PRIMIOA is logged for information only.

575B6075 575B6075 575B8141 575B8141

Explanation: I/O processor resource not available Explanation: IOA detected recoverable SCSI resource
error
Response:

© Copyright IBM Corp. 2007, 2009 743

575B8145 • 575B9055

Response: No action is required. This reference code

575B8157 575B8157
is logged for information only.
Explanation: I/O adapter card temporary error
575B8145 575B8145 Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then
Explanation: A recoverable error occurred
replace the I/O adapter. If the Failing Item indicates
Response: SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
Failing Item: I/O processor that the I/O adapter is attached to:
v AUXIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
575B8150 575B8150 the IOP. Other resources attached to the IOP may then
need to be Varied On.
Explanation: A permanent failure occurred
2. If disk units are not attached, perform the VRYCFG
Response: NOTE: Under a certain configuration, this
RESET(*YES) command to reset the IOP and Vary On
SRC may not represent an error that requires a service
attached resources.
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Failing Item:
Storage IOA Cache may have been disabled to allow v SVCDOCS
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. 575B8300 575B8300
Failing Item: Explanation: IOA hardware or PCI bus error
v AUXIOA Response:
v ANYBRDG
Failing Item:
v AUXIOA
575B8151 575B8151
v ANYBRDG
Explanation: Licensed Internal Code error v PTFSRCH
Response:
Failing Item: 575B8301 575B8301

v PTFSRCH Explanation: Not valid condition in Licensed Internal

v AUXIOA Code
Response:
575B8155 575B8155 Failing Item:
Explanation: A permanent failure occurred v PTFSRCH

Response: v AUXIOA

Failing Item:
575B8302 575B8302
v PTFSRCH
v AUXIOA Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
575B8156 575B8156 this I/O adapter is loaded.

Explanation: A permanent failure occurred Failing Item:

v SVCDOCS
Response:
v AUXIOA
Failing Item:
v PTFSRCH 575B9055 575B9055
v AUXIOA
Explanation: Write cache data is available for attached
storage IOA
Response: No service action required.

744 System reference codes (1xxx - Axxx)

 575B9071 • 575BFF3D

575B9071 575B9071
Explanation: Link from IOA to auxiliary cache IOA
went operational
Response: No service action required.

575B9072 575B9072
Explanation: Link from IOA to auxiliary cache IOA
went non-operational
Response: No service action required.

575B9073 575B9073
Explanation: Disconnected, incompatible, or
non-operational storage IOA
Response:
Failing Item:
v IOPIP41

575BFF3D 575BFF3D
Explanation: I/O adapter detected recoverable error
Response:
Failing Item:
v AUXIOA
v ANYBRDG

Chapter 127. (575B) Reference codes 745

746 System reference codes (1xxx - Axxx)
Chapter 128. (575C) Reference codes
Failing Item:
575C1310 575C1310
v BACKPLN
Explanation: I/O adapter resource not available
v AUXIOA
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
575C8008 575C8008
Check other errors reported to the system and correct
them. Explanation: A permanent cache battery pack failure
occurred
575C3100 575C3100 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: Device bus interface error occurred
action. Depending on the configuration of the system,
Failing Item: the Storage IOA may have been altered and/or the
v AUXIOA Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
v PRIMIOA
Source drive. If this is the case, this error will be posted
v BACKPLN each time the IOA is IPLed and it can be ignored.
Failing Item:
575C3400 575C3400
v CACHBAT
Explanation: Unknown resource error v AUXIOA
Failing Item:
v PRIMIOA 575C8009 575C8009
v AUXIOA Explanation: Impending cache battery pack failure
v BACKPLN
Failing Item:
v CACHBAT
575C4101 575C4101
Explanation: Temporary device bus fabric error 575C8100 575C8100
Failing Item: Explanation: Licensed Internal Code error
v SIP3152
Failing Item:
v PTFSRCH
575C4150 575C4150
v AUXIOA
Explanation: I/O adapter detected PCI bus error
Response: If this event appears in a serviceable event 575C8130 575C8130
view, work with the failing item list found there. If this
Explanation: I/O adapter detected recoverable bus
event does not appear in a serviceable event view, no
error
service action is required.
Response: If this event appears in a serviceable event
Failing Item:
view, work with the failing item list found there. If this
v BACKPLN event does not appear in a serviceable event view, no
v AUXIOA service action is required.
Failing Item:
575C4160 575C4160 v PRIMIOA
Explanation: I/O adapter detected and recovered a v AUXIOA
PCI bus error v BACKPLN
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 575C8140 575C8140
event does not appear in a serviceable event view, no
service action is required.

© Copyright IBM Corp. 2007, 2009 747

575C8150 • 575C9072

Explanation: I/O adapter detected recoverable bus SVCDOCS, then do NOT replace the I/O adapter. This
error is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated
Response: If this event appears in a serviceable event
with this I/O adapter.
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Failing Item:
service action is required. v SVCDOCS
Failing Item:
v PRIMIOA 575C8300 575C8300
v AUXIOA Explanation: IOA hardware or PCI bus error
v BACKPLN
Failing Item:
v AUXIOA
575C8150 575C8150
v ANYBRDG
Explanation: A permanent failure occurred v PTFSRCH
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service 575C8301 575C8301
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: Not valid condition in Licensed Internal
Storage IOA Cache may have been disabled to allow Code
attachment of OEM Storage that emulates a Load Failing Item:
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. v PTFSRCH
v AUXIOA
Failing Item:
v AUXIOA
575C8302 575C8302
v ANYBRDG
Explanation: Missing Licensed Internal Code
575C8151 575C8151 Response: Ensure that the code necessary to support
this I/O adapter is loaded.
Explanation: Licensed Internal Code error
Failing Item:
Failing Item:
v SVCDOCS
v PTFSRCH
v AUXIOA
v AUXIOA

575C9055 575C9055
575C8155 575C8155
Explanation: Write cache data is available for attached
Explanation: A permanent failure occurred storage IOA
Failing Item: Response: No service action required.
v PTFSRCH
v AUXIOA 575C9071 575C9071
Explanation: Link from IOA to auxiliary cache IOA
575C8156 575C8156 went operational
Explanation: A permanent failure occurred Response: No service action required.
Failing Item:
v PTFSRCH 575C9072 575C9072
v AUXIOA Explanation: Link from IOA to auxiliary cache IOA
went non-operational
575C8157 575C8157 Response: No service action required.
Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then
replace the I/O adapter. If the Failing Item indicates

748 System reference codes (1xxx - Axxx)

 575C9073 • 575CFF3D

575C9073 575C9073
Explanation: Multiple I/O adapters connected in a not
valid configuration
Failing Item:
v SIP3140

575C9076 575C9076
Explanation: Missing remote I/O adapter
Failing Item:
v SIP3147
v PRIMIOA
v AUXIOA
v BACKPLN

575CFF3D 575CFF3D
Explanation: I/O adapter detected recoverable error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v AUXIOA
v ANYBRDG

Chapter 128. (575C) Reference codes 749

750 System reference codes (1xxx - Axxx)
Chapter 129. (5767) Reference codes
5767A001 5767A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5767B9B0 5767B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDGP01

© Copyright IBM Corp. 2007, 2009 751

752 System reference codes (1xxx - Axxx)
Chapter 130. (5768) Reference codes
5768A001 5768A001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDGP01

5768B9B0 5768B9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDGP01

© Copyright IBM Corp. 2007, 2009 753

754 System reference codes (1xxx - Axxx)
Chapter 131. (576A) Reference codes
576AA001 576AA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

576AB9B0 576AB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 755

756 System reference codes (1xxx - Axxx)
Chapter 132. (576B) Reference codes
v FCPORT
576B3020 576B3020
v FCIOA
Explanation: Configuration error on port 0
v FCDEV
Response: Too many devices have been configured on v OPT_CLN
port 0. Change the configuration.
Failing Item: 576B3140 576B3140
v SVCDOCS
Explanation: Port 0 is now operational
Response: This reference code and the 3120 reference
576B3021 576B3021
code that occurred before it require no service action,
Explanation: Configuration error on port 1 since the port is now operational.
Response: Too many devices have been configured on
port 1. Change the configuration. 576B3141 576B3141
Failing Item: Explanation: Port 1 is now operational
v SVCDOCS Response: This reference code and the 3121 reference
code that occurred before it require no service action,
576B3100 576B3100 since the port is now operational.

Explanation: Interface error on port 0

576B3400 576B3400
Failing Item:
Explanation: Device error
v FCINTF
v ANYFC Failing Item:
v FCIOA v FCDEV
v OPT_CLN v FCINTF
v ANYFC
576B3101 576B3101 v FCIOA
v OPT_CLN
Explanation: Interface error on port 1
Failing Item:
576B3405 576B3405
v FCINTF
Explanation: An error occurred during task
v ANYFC
initialization for a removable media device. This SRC is
v FCIOA logged when an error occurs and the removable media
v OPT_CLN device driver cannot determine the device type or
model.

576B3120 576B3120 Response: Perform the following:

Explanation: A port failure was detected on port 0 v Check the Product Activity Log for other entries that
indicate interface problems and work those
Failing Item: problems.
v FCPORT v Check the device firmware level and apply the latest
v FCIOA PTFs.
v FCDEV v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
v OPT_CLN
have gathered.
Problem determination: IPL the IOP to retry the
576B3121 576B3121
device identification process. If the error persists then
Explanation: A port failure was detected on port 1 contact your service provider.
Failing Item: Failing Item:

© Copyright IBM Corp. 2007, 2009 757

576B34FF • 576BB402

v PTFSRCH
576B8300 576B8300
Explanation: IOA hardware error or PCI bus error
576B34FF 576B34FF
Failing Item:
Explanation: Format in progress
v FCIOA
Response: The device indicated that a format is in
v ANYBRDG
progress. When the format is complete, the device
should be usable. No action is required. This reference v PTFSRCH
code is logged for information only. v OPT_CLN

576B4150 576B4150 576B8301 576B8301

Explanation: I/O adapter detected PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Failing Item:
event does not appear in a serviceable event view, no v PTFSRCH
service action is required.
v FCIOA
Failing Item: v OPT_CLN
v BACKPLN
v FCIOA 576B8302 576B8302
Explanation: Missing Licensed Internal Code
576B8100 576B8100
Response: Ensure that the code necessary to support
Explanation: Licensed Internal Code error this I/O adapter is loaded.
Failing Item: Failing Item:
v PTFSRCH v SVCDOCS
v FCIOA v FCIOA
v OPT_CLN
576B8130 576B8130
Explanation: Recovered Fibre Channel interface error 576B9500 576B9500
on port 0
Explanation: Internal program error in driver code.
Response: No action required. This reference code is
Failing Item:
logged for information only.
v PTFSRCH

576B8131 576B8131
576B9903 576B9903
Explanation: Recovered Fibre Channel interface error
on port 1 Explanation: Tape device information was logged.
Informational event, no service required.
Response: No action required. This reference code is
logged for information only.
576BB000 576BB000

576B8150 576B8150 Explanation: System log entry only, no service action

required
Explanation: A permanent I/O adapter failure
occurred Response: No action is required. This reference code
is logged for information only.
Failing Item:
v FCIOA
576BB402 576BB402
v ANYBRDG
Explanation: Licensed Internal Code error
v OPT_CLN
Failing Item:
v PTFSRCH

758 System reference codes (1xxx - Axxx)

 576BC000 • 576BC402

576BC000 576BC000
Explanation: System log entry only, no service action
required
Response: No action is required. This reference code
is logged for information only.

576BC402 576BC402
Explanation: Licensed Internal Code error
Failing Item:
v PTFSRCH

Chapter 132. (576B) Reference codes 759

760 System reference codes (1xxx - Axxx)
Chapter 133. (576C) Reference codes
576CA001 576CA001
Explanation: Communications I/O adapter software
error or failure configuring hardware.
Failing Item:
v NEXTLVL

576CB940 576CB940
Explanation: I/O adapter hardware error detected
Failing Item:
v FI00719
v AJDGP01
v MA_BRDG

576CB941 576CB941
Explanation: One of the ports on the IOA has failed.
Failing Item:
v FI00719
v AJDGP01

© Copyright IBM Corp. 2007, 2009 761

762 System reference codes (1xxx - Axxx)
Chapter 134. (576D) Reference codes
576DA001 576DA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

576DB9B0 576DB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 763

764 System reference codes (1xxx - Axxx)
Chapter 135. (576E) Reference codes
576EA001 576EA001
Explanation: I/O adapter Licensed Internal Code error
detected
Failing Item:
v AJDG301

576EB9B0 576EB9B0
Explanation: I/O adapter hardware error detected
Failing Item:
v IOA
v AJDG301

© Copyright IBM Corp. 2007, 2009 765

766 System reference codes (1xxx - Axxx)
Chapter 136. (5774) Reference codes
v FCPORT
57743020 57743020
v FCIOA
Explanation: Configuration error on port 0
v FCDEV
Response: Too many devices have been configured on v OPT_CLN
port 0. Change the configuration.
Failing Item: 57743140 57743140
v SVCDOCS
Explanation: Port 0 is now operational
Response: This reference code and the 3120 reference
57743021 57743021
code that occurred before it require no service action,
Explanation: Configuration error on port 1 since the port is now operational.
Response: Too many devices have been configured on
port 1. Change the configuration. 57743141 57743141
Failing Item: Explanation: Port 1 is now operational
v SVCDOCS Response: This reference code and the 3121 reference
code that occurred before it require no service action,
57743100 57743100 since the port is now operational.

Explanation: Interface error on port 0

57743400 57743400
Failing Item:
Explanation: Device error
v FCINTF
v ANYFC Failing Item:
v FCIOA v FCDEV
v OPT_CLN v FCINTF
v ANYFC
57743101 57743101 v FCIOA
v OPT_CLN
Explanation: Interface error on port 1
Failing Item:
57743405 57743405
v FCINTF
Explanation: An error occurred during task
v ANYFC
initialization for a removable media device. This SRC is
v FCIOA logged when an error occurs and the removable media
v OPT_CLN device driver cannot determine the device type or
model.

57743120 57743120 Response: Perform the following:

Explanation: A port failure was detected on port 0 v Check the Product Activity Log for other entries that
indicate interface problems and work those
Failing Item: problems.
v FCPORT v Check the device firmware level and apply the latest
v FCIOA PTFs.
v FCDEV v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
v OPT_CLN
have gathered.
Problem determination: IPL the IOP to retry the
57743121 57743121
device identification process. If the error persists then
Explanation: A port failure was detected on port 1 contact your service provider.
Failing Item: Failing Item:

© Copyright IBM Corp. 2007, 2009 767

577434FF • 5774B402

v PTFSRCH
57748300 57748300
Explanation: IOA hardware error or PCI bus error
577434FF 577434FF
Failing Item:
Explanation: Format in progress
v FCIOA
Response: The device indicated that a format is in
v ANYBRDG
progress. When the format is complete, the device
should be usable. No action is required. This reference v PTFSRCH
code is logged for information only. v OPT_CLN

57744150 57744150 57748301 57748301

Explanation: I/O adapter detected PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Failing Item:
event does not appear in a serviceable event view, no v PTFSRCH
service action is required.
v FCIOA
Failing Item: v OPT_CLN
v BACKPLN
v FCIOA 57748302 57748302
Explanation: Missing Licensed Internal Code
57748100 57748100
Response: Ensure that the code necessary to support
Explanation: Licensed Internal Code error this I/O adapter is loaded.
Failing Item: Failing Item:
v PTFSRCH v SVCDOCS
v FCIOA v FCIOA
v OPT_CLN
57748130 57748130
Explanation: Recovered Fibre Channel interface error 57749500 57749500
on port 0
Explanation: Internal program error in driver code.
Response: No action required. This reference code is
Failing Item:
logged for information only.
v PTFSRCH

57748131 57748131
57749903 57749903
Explanation: Recovered Fibre Channel interface error
on port 1 Explanation: Tape device information was logged.
Informational event, no service required.
Response: No action required. This reference code is
logged for information only.
5774B000 5774B000

57748150 57748150 Explanation: System log entry only, no service action

required
Explanation: A permanent I/O adapter failure
occurred Response: No action is required. This reference code
is logged for information only.
Failing Item:
v FCIOA
5774B402 5774B402
v ANYBRDG
Explanation: Licensed Internal Code error
v OPT_CLN
Failing Item:
v PTFSRCH

768 System reference codes (1xxx - Axxx)

 5774C000 • 5774C402

5774C000 5774C000
Explanation: System log entry only, no service action
required
Response: No action is required. This reference code
is logged for information only.

5774C402 5774C402
Explanation: Licensed Internal Code error
Failing Item:
v PTFSRCH

Chapter 136. (5774) Reference codes 769

770 System reference codes (1xxx - Axxx)
Chapter 137. (577D) Reference codes
v FCPORT
577D3020 577D3020
v FCIOA
Explanation: Configuration error on port 0
v FCDEV
Response: Too many devices have been configured on v OPT_CLN
port 0. Change the configuration.
Failing Item: 577D3140 577D3140
v SVCDOCS
Explanation: Port 0 is now operational
Response: This reference code and the 3120 reference
577D3021 577D3021
code that occurred before it require no service action,
Explanation: Configuration error on port 1 since the port is now operational.
Response: Too many devices have been configured on
port 1. Change the configuration. 577D3141 577D3141
Failing Item: Explanation: Port 1 is now operational
v SVCDOCS Response: This reference code and the 3121 reference
code that occurred before it require no service action,
577D3100 577D3100 since the port is now operational.

Explanation: Interface error on port 0

577D3400 577D3400
Failing Item:
Explanation: Device error
v FCINTF
v ANYFC Failing Item:
v FCIOA v FCDEV
v OPT_CLN v FCINTF
v ANYFC
577D3101 577D3101 v FCIOA
v OPT_CLN
Explanation: Interface error on port 1
Failing Item:
577D3405 577D3405
v FCINTF
Explanation: An error occurred during task
v ANYFC
initialization for a removable media device. This SRC is
v FCIOA logged when an error occurs and the removable media
v OPT_CLN device driver cannot determine the device type or
model.

577D3120 577D3120 Response: Perform the following:

Explanation: A port failure was detected on port 0 v Check the Product Activity Log for other entries that
indicate interface problems and work those
Failing Item: problems.
v FCPORT v Check the device firmware level and apply the latest
v FCIOA PTFs.
v FCDEV v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
v OPT_CLN
have gathered.
Problem determination: IPL the IOP to retry the
577D3121 577D3121
device identification process. If the error persists then
Explanation: A port failure was detected on port 1 contact your service provider.
Failing Item: Failing Item:

© Copyright IBM Corp. 2007, 2009 771

577D34FF • 577DB402

v PTFSRCH
577D8300 577D8300
Explanation: IOA hardware error or PCI bus error
577D34FF 577D34FF
Failing Item:
Explanation: Format in progress
v FCIOA
Response: The device indicated that a format is in
v ANYBRDG
progress. When the format is complete, the device
should be usable. No action is required. This reference v PTFSRCH
code is logged for information only. v OPT_CLN

577D4150 577D4150 577D8301 577D8301

Explanation: I/O adapter detected PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Failing Item:
event does not appear in a serviceable event view, no v PTFSRCH
service action is required.
v FCIOA
Failing Item: v OPT_CLN
v BACKPLN
v FCIOA 577D8302 577D8302
Explanation: Missing Licensed Internal Code
577D8100 577D8100
Response: Ensure that the code necessary to support
Explanation: Licensed Internal Code error this I/O adapter is loaded.
Failing Item: Failing Item:
v PTFSRCH v SVCDOCS
v FCIOA v FCIOA
v OPT_CLN
577D8130 577D8130
Explanation: Recovered Fibre Channel interface error 577D9500 577D9500
on port 0
Explanation: Internal program error in driver code.
Response: No action required. This reference code is
Failing Item:
logged for information only.
v PTFSRCH

577D8131 577D8131
577D9903 577D9903
Explanation: Recovered Fibre Channel interface error
on port 1 Explanation: Tape device information was logged.
Informational event, no service required.
Response: No action required. This reference code is
logged for information only.
577DB000 577DB000

577D8150 577D8150 Explanation: System log entry only, no service action

required
Explanation: A permanent I/O adapter failure
occurred Response: No action is required. This reference code
is logged for information only.
Failing Item:
v FCIOA
577DB402 577DB402
v ANYBRDG
Explanation: Licensed Internal Code error
v OPT_CLN
Failing Item:
v PTFSRCH

772 System reference codes (1xxx - Axxx)

 577DC000 • 577DC402

577DC000 577DC000
Explanation: System log entry only, no service action
required
Response: No action is required. This reference code
is logged for information only.

577DC402 577DC402
Explanation: Licensed Internal Code error
Failing Item:
v PTFSRCH

Chapter 137. (577D) Reference codes 773

774 System reference codes (1xxx - Axxx)
Chapter 138. (57B3) Reference codes
v The dual battery charger and carrier card. To
57B31310 57B31310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
57B33000 57B33000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
57B33020 57B33020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 57B33100 57B33100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 57B33140 57B33140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 57B33202 57B33202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 57B33400 57B33400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
57B33401 57B33401

© Copyright IBM Corp. 2007, 2009 775

57B33405 • 57B34070

Explanation: Device backplane problem

57B34030 57B34030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
57B33405 57B33405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 57B34040 57B34040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 57B34041 57B34041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 57B34050 57B34050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
57B334FF 57B334FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 57B34060 57B34060
Explanation: Multipath redundancy level reduced
57B33601 57B33601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
57B34010 57B34010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
57B34061 57B34061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
57B34020 57B34020
Explanation: Configuration error 57B34070 57B34070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

776 System reference codes (1xxx - Axxx)

 57B34100 • 57B34160

v The embedded storage adapter on the I/O

57B34100 57B34100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
57B34101 57B34101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
57B34110 57B34110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
57B34150 57B34150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 57B34160 57B34160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 138. (57B3) Reference codes 777

57B38008 • 57B38100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
57B38008 57B38008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 57B38009 57B38009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 57B38100 57B38100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

778 System reference codes (1xxx - Axxx)

 57B38130 • 57B38150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
57B38140 57B38140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 57B38141 57B38141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 57B38146 57B38146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 57B38150 57B38150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
57B38130 57B38130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 138. (57B3) Reference codes 779

57B38151 • 57B38155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

57B38151 57B38151 57B38155 57B38155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

780 System reference codes (1xxx - Axxx)

 57B38156 • 57B38157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

57B38156 57B38156 57B38157 57B38157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 138. (57B3) Reference codes 781

57B38300 • 57B38301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
57B38300 57B38300
Explanation: IOA hardware error or PCI bus error 57B38301 57B38301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

782 System reference codes (1xxx - Axxx)

 57B38302 • 57B38400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
57B38302 57B38302
57B38400 57B38400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 138. (57B3) Reference codes 783

57B38404 • 57B39021

v FI01105
57B38404 57B38404
v STORIOA
Explanation: System log entry only. No service action
required.
57B39001 57B39001

57B39000 57B39000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 57B39002 57B39002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
57B39008 57B39008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57B39010 57B39010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 57B39011 57B39011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
57B39020 57B39020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 57B39021 57B39021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

784 System reference codes (1xxx - Axxx)

 57B39022 • 57B39040

57B39022 57B39022 57B39028 57B39028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
57B39023 57B39023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
57B39029 57B39029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
57B39024 57B39024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
57B39030 57B39030

57B39025 57B39025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
57B39031 57B39031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
57B39026 57B39026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 57B39032 57B39032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
57B39027 57B39027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
57B39040 57B39040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 138. (57B3) Reference codes 785

57B39041 • 57B39081

57B39041 57B39041 57B39071 57B39071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 57B39072 57B39072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
57B39042 57B39042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 57B39073 57B39073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

57B39050 57B39050 57B39074 57B39074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
57B39051 57B39051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 57B39075 57B39075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
57B39052 57B39052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 57B39076 57B39076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

57B39054 57B39054 57B39081 57B39081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
57B39070 57B39070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

786 System reference codes (1xxx - Axxx)

 57B39082 • 57B39084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

57B39082 57B39082 57B39083 57B39083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 57B39084 57B39084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 138. (57B3) Reference codes 787

57B39090 • 57B3FF3D

57B39090 57B39090 57B3C402 57B3C402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 57B3FF3D 57B3FF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
57B39091 57B39091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
57B39092 57B39092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
57B39500 57B39500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
57B39903 57B39903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
57B3C000 57B3C000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

788 System reference codes (1xxx - Axxx)

 57B3FF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 138. (57B3) Reference codes 789

790 System reference codes (1xxx - Axxx)
Chapter 139. (57B7) Reference codes
Failing Item:
57B71310 57B71310
v BACKPLN
Explanation: I/O adapter resource not available
v AUXIOA
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
57B78008 57B78008
Check other errors reported to the system and correct
them. Explanation: A permanent cache battery pack failure
occurred
57B73100 57B73100 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: Device bus interface error occurred
action. Depending on the configuration of the system,
Failing Item: the Storage IOA may have been altered and/or the
v AUXIOA Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
v PRIMIOA
Source drive. If this is the case, this error will be posted
v BACKPLN each time the IOA is IPLed and it can be ignored.
Failing Item:
57B73400 57B73400
v CACHBAT
Explanation: Unknown resource error v AUXIOA
Failing Item:
v PRIMIOA 57B78009 57B78009
v AUXIOA Explanation: Impending cache battery pack failure
v BACKPLN
Failing Item:
v CACHBAT
57B74101 57B74101
Explanation: Temporary device bus fabric error 57B78100 57B78100
Failing Item: Explanation: Licensed Internal Code error
v SIP3152
Failing Item:
v PTFSRCH
57B74150 57B74150
v AUXIOA
Explanation: I/O adapter detected PCI bus error
Response: If this event appears in a serviceable event 57B78130 57B78130
view, work with the failing item list found there. If this
Explanation: I/O adapter detected recoverable bus
event does not appear in a serviceable event view, no
error
service action is required.
Response: If this event appears in a serviceable event
Failing Item:
view, work with the failing item list found there. If this
v BACKPLN event does not appear in a serviceable event view, no
v AUXIOA service action is required.
Failing Item:
57B74160 57B74160 v PRIMIOA
Explanation: I/O adapter detected and recovered a v AUXIOA
PCI bus error v BACKPLN
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 57B78140 57B78140
event does not appear in a serviceable event view, no
service action is required.

© Copyright IBM Corp. 2007, 2009 791

57B78150 • 57B79072

Explanation: I/O adapter detected recoverable bus SVCDOCS, then do NOT replace the I/O adapter. This
error is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated
Response: If this event appears in a serviceable event
with this I/O adapter.
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Failing Item:
service action is required. v SVCDOCS
Failing Item:
v PRIMIOA 57B78300 57B78300
v AUXIOA Explanation: IOA hardware or PCI bus error
v BACKPLN
Failing Item:
v AUXIOA
57B78150 57B78150
v ANYBRDG
Explanation: A permanent failure occurred v PTFSRCH
Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service 57B78301 57B78301
action. Depending on the configuration of the system,
the Storage IOA may have been altered and/or the Explanation: Not valid condition in Licensed Internal
Storage IOA Cache may have been disabled to allow Code
attachment of OEM Storage that emulates a Load Failing Item:
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored. v PTFSRCH
v AUXIOA
Failing Item:
v AUXIOA
57B78302 57B78302
v ANYBRDG
Explanation: Missing Licensed Internal Code
57B78151 57B78151 Response: Ensure that the code necessary to support
this I/O adapter is loaded.
Explanation: Licensed Internal Code error
Failing Item:
Failing Item:
v SVCDOCS
v PTFSRCH
v AUXIOA
v AUXIOA

57B79055 57B79055
57B78155 57B78155
Explanation: Write cache data is available for attached
Explanation: A permanent failure occurred storage IOA
Failing Item: Response: No service action required.
v PTFSRCH
v AUXIOA 57B79071 57B79071
Explanation: Link from IOA to auxiliary cache IOA
57B78156 57B78156 went operational
Explanation: A permanent failure occurred Response: No service action required.
Failing Item:
v PTFSRCH 57B79072 57B79072
v AUXIOA Explanation: Link from IOA to auxiliary cache IOA
went non-operational
57B78157 57B78157 Response: No service action required.
Explanation: I/O adapter card error
Response: Display the Service Action Log entry for
this SRC. If the Failing Item indicates I/O adapter, then
replace the I/O adapter. If the Failing Item indicates

792 System reference codes (1xxx - Axxx)

 57B79073 • 57B7FF3D

57B79073 57B79073
Explanation: Multiple I/O adapters connected in a not
valid configuration
Failing Item:
v SIP3140

57B79076 57B79076
Explanation: Missing remote I/O adapter
Failing Item:
v SIP3147
v PRIMIOA
v AUXIOA
v BACKPLN

57B7FF3D 57B7FF3D
Explanation: I/O adapter detected recoverable error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v AUXIOA
v ANYBRDG

Chapter 139. (57B7) Reference codes 793

794 System reference codes (1xxx - Axxx)
Chapter 140. (57B8) Reference codes
v The dual battery charger and carrier card. To
57B81310 57B81310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
57B83000 57B83000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
57B83020 57B83020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP3150
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 57B83100 57B83100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP3150

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 57B83140 57B83140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 57B83202 57B83202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 57B83400 57B83400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Failing Item:
embedded IOAs) read the following: When working v SIP3150
the FRUs from the serviceable event or the failing item v FI02112
list here, the embedded storage adapters (STORIOA)
v STORIOA
have two physical parts:
v SASCABL
v The embedded storage adapter on the DASD
backplane.
57B83401 57B83401

© Copyright IBM Corp. 2007, 2009 795

57B83405 • 57B84070

Explanation: Device backplane problem

57B84030 57B84030
Failing Item:
Explanation: Configuration error
v SASEXP
Response: Incorrect multipath connection.
v DEVBPLN
Failing Item:
57B83405 57B83405 v SIP3144

Explanation: An error occurred during task

initialization for a removable media device. This SRC is 57B84040 57B84040
logged when an error occurs and the removable media Explanation: Configuration error
device driver cannot determine the device type or
model. Response: Incomplete multipath connection between
I/O adapter and enclosure.
Response: Perform the following:
Failing Item:
v Check the Product Activity Log for other entries that
indicate interface problems and work those v SIP3144
problems.
v Check the device firmware level and apply the latest 57B84041 57B84041
PTFs.
Explanation: Incomplete multipath connection
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you Response: Incomplete multipath connection between
have gathered. device backplane and device.

Problem determination: IPL the IOP to retry the Failing Item:

device identification process. If the error persists then v SIP3146
contact your service provider.
Failing Item: 57B84050 57B84050
v PTFSRCH
Explanation: Enclosure does not support required
multipath function
57B834FF 57B834FF
Failing Item:
Explanation: Format in progress v SIP3148
Response: No action required. This reference code is
logged for information only. 57B84060 57B84060
Explanation: Multipath redundancy level reduced
57B83601 57B83601
Response: A redundant disk unit connection has
Explanation: System log entry only. No service action failed.
required.
Failing Item:
v SIP3153
57B84010 57B84010
v SASCABL
Explanation: Configuration error
v SASEXP
Response: Incorrect connection between cascaded
enclosures.
57B84061 57B84061
Failing Item:
Explanation: Multipath redundancy level increased
v SIP3142
Response: A redundant disk unit connection has been
restored. No service action is required.
57B84020 57B84020
Explanation: Configuration error 57B84070 57B84070
Response: Number of connections exceed I/O adapter Explanation: System log entry only. No service action
design limits. required.
Failing Item:
v SIP3143

796 System reference codes (1xxx - Axxx)

 57B84100 • 57B84160

v The embedded storage adapter on the I/O

57B84100 57B84100
backplane.
Explanation: Device bus fabric error v The Battery charger and carrier card.
Failing Item:
See symbolic FRU FEATCRD for the location codes of
v SIP3152
the FRUs if they are not listed in the serviceable event
v SASCABL or if you are working the failing item list here.
v SASEXP
v DEVBPLN Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v STORIOA
embedded IOAs) read the following: When working
v FI01105 the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
57B84101 57B84101 have two physical parts:
v The embedded storage adapter on the DASD
Explanation: Temporary device bus fabric error
backplane.
Failing Item: v The dual battery charger and carrier card. To
v SIP3152 determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
57B84110 57B84110
Explanation: Unsupported enclosure function detected See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item: listed in the serviceable event or if you are working the
v SIP3145 failing item list here.
Failing Item:
57B84150 57B84150 v BACKPLN
Explanation: I/O adapter detected PCI bus error v STORIOA
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this 57B84160 57B84160
event does not appear in a serviceable event view, no
service action is required. Explanation: I/O adapter detected and recovered a
PCI bus error
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the Response: If this event appears in a serviceable event
card type to identify the physical parts of the storage view, work with the failing item list found there. If this
adapter. event does not appear in a serviceable event view, no
service action is required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the If you are working with one of the card types below,
FRUs from the serviceable event or the failing item list the adapter has mulitple physical parts. Choose the
here, the embedded storage adapter (STORIOA) has card type to identify the physical parts of the storage
three physical parts: adapter.

v The embedded storage adapter on the I/O Card type 2BE1 (feature RAID enablement card for
backplane. embedded IOA) read the following: When working the
v The RAID enablement card. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v The Battery charger and carrier card. three physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. v The RAID enablement card.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter or if you are working the failing item list here.
(STORIOA) has two physical parts:

Chapter 140. (57B8) Reference codes 797

57B88008 • 57B88100

Card type 57CB (embedded IOA with 2BCF battery v The RAID enablement card.
card for embedded IOA) read the following: When v The Battery charger and carrier card.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter See symbolic FRU FEATCRD for the location codes of
(STORIOA) has two physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the I/O or if you are working the failing item list here.
backplane.
v The Battery charger and carrier card. Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from
See symbolic FRU FEATCRD for the location codes of the serviceable event or the failing item list here, the
the FRUs if they are not listed in the serviceable event embedded storage adapter (STORIOA) has two
or if you are working the failing item list here. physical parts:
v The embedded storage adapter on the I/O
Card type 57CF (embedded IOAs on DASD backplane backplane.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item See symbolic FRU FEATCRD for the location codes of
list here, the embedded storage adapters (STORIOA) the FRUs if they are not listed in the serviceable event
have two physical parts: or if you are working the failing item list here.
v The embedded storage adapter on the DASD
backplane. Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To with 2BC2 dual battery charger and carrier card) read
determine which battery is connected to which the following: When working the FRUs from the
embedded IOA use the bus number of the IOA with serviceable event or the failing item list here, the
symbolic FRU CACHBAT. embedded storage adapters (STORIOA) have two
physical parts:
See symbolic FRU FEATCRD for the location code of v The embedded storage adapter on the DASD
the dual battery charger and carrier card if it is not backplane.
listed in the serviceable event or if you are working the v The dual battery charger and carrier card. To
failing item list here. determine which battery is connected to which
Failing Item: embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
v BACKPLN
v STORIOA See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
57B88008 57B88008 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent cache battery pack failure
occurred Failing Item:
v CACHBAT
Response: Under a certain configuration, this SRC
may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v FEATCRD
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 57B88009 57B88009
Source drive. If this is the case, this error will be posted Explanation: Impending cache battery pack failure
each time the IOA is IPLed and it can be ignored.
Failing Item:
If you are working with one of the card types below,
v CACHBAT
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter. 57B88100 57B88100
Card type 2BE1 (feature RAID enablement card for Explanation: Licensed Internal Code error
embedded IOA) read the following: When working the
Response: If you are working with one of the card
FRUs from the serviceable event or the failing item list
types below, the adapter has mulitple physical parts.
here, the embedded storage adapter (STORIOA) has
Choose the card type to identify the physical parts of
three physical parts:
the storage adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for

798 System reference codes (1xxx - Axxx)

 57B88130 • 57B88150

embedded IOA) read the following: When working the v SIP3150

FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
57B88140 57B88140
three physical parts:
v The embedded storage adapter on the I/O Explanation: IOA detected recoverable device bus
backplane. error
v The RAID enablement card. Response: If this event appears in a serviceable event
v The Battery charger and carrier card. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
See symbolic FRU FEATCRD for the location codes of service action is required.
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here.
v SIP3150
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When 57B88141 57B88141
working the FRUs from the serviceable event or the
Explanation: IOA detected recoverable device error
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Response: No action is required. This reference code
v The embedded storage adapter on the I/O is logged for information only.
backplane.
v The Battery charger and carrier card. 57B88146 57B88146
Explanation: Disk device detected recoverable error
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event Failing Item:
or if you are working the failing item list here. v FI01105

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the 57B88150 57B88150
embedded IOAs) read the following: When working Explanation: A permanent failure occurred
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Response: Under a certain configuration, this SRC
have two physical parts: may not represent an error that requires a service
v The embedded storage adapter on the DASD action. Depending on the configuration of the system,
backplane. the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
v The dual battery charger and carrier card. To attachment of OEM Storage that emulates a Load
determine which battery is connected to which Source drive. If this is the case, this error will be posted
embedded IOA use the bus number of the IOA with each time the IOA is IPLed and it can be ignored.
symbolic FRU CACHBAT.
If you are working with one of the card types below,
See symbolic FRU FEATCRD for the location code of the adapter has mulitple physical parts. Choose the
the dual battery charger and carrier card if it is not card type to identify the physical parts of the storage
listed in the serviceable event or if you are working the adapter.
failing item list here. Card type 2BE1 (feature RAID enablement card for
Failing Item: embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
v PTFSRCH
here, the embedded storage adapter (STORIOA) has
v STORIOA three physical parts:
v The embedded storage adapter on the I/O
57B88130 57B88130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
See symbolic FRU FEATCRD for the location codes of
view, work with the failing item list found there. If this
the FRUs if they are not listed in the serviceable event
event does not appear in a serviceable event view, no
or if you are working the failing item list here.
service action is required.
Failing Item:

Chapter 140. (57B8) Reference codes 799

57B88151 • 57B88155

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v STORIOA v PTFSRCH
v ANYBRDG v STORIOA

57B88151 57B88151 57B88155 57B88155

Explanation: Licensed Internal Code error Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

800 System reference codes (1xxx - Axxx)

 57B88156 • 57B88157

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

57B88156 57B88156 57B88157 57B88157

Explanation: A permanent failure occurred Explanation: I/O adapter card error
Response: If you are working with one of the card Response: The FRU list in the Service Action Log will
types below, the adapter has mulitple physical parts. vary based on the conditions this event was logged for.
Choose the card type to identify the physical parts of
Display the Service Action Log entry for this SRC. If
the storage adapter.
the Failing Item indicates an I/O adapter, then replace
Card type 2BE1 (feature RAID enablement card for the I/O adapter. If the Failing Item indicates
embedded IOA) read the following: When working the SVCDOCS, then do NOT replace the I/O adapter. This
FRUs from the serviceable event or the failing item list is a recoverable error. Use Hardware Service Manager
here, the embedded storage adapter (STORIOA) has to re-IPL the virtual I/O processor that is associated
three physical parts: with this I/O adapter. Other resources attached to the
v The embedded storage adapter on the I/O virtual I/O processor may then need to be Varied On.
backplane. If you are replacing the I/O adapter and you are
v The RAID enablement card. working with one of the card types below, the adapter
v The Battery charger and carrier card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
See symbolic FRU FEATCRD for the location codes of Card type 2BE1 (feature RAID enablement card for
the FRUs if they are not listed in the serviceable event embedded IOA) read the following: When working the
or if you are working the failing item list here. FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 140. (57B8) Reference codes 801

57B88300 • 57B88301

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v SVCDOCS v STORIOA
v STORIOA v ANYBRDG
v PTFSRCH
57B88300 57B88300
Explanation: IOA hardware error or PCI bus error 57B88301 57B88301

Response: If you are working with one of the card Explanation: Not valid condition in Licensed Internal
types below, the adapter has mulitple physical parts. Code
Choose the card type to identify the physical parts of Response: If you are working with one of the card
the storage adapter. types below, the adapter has mulitple physical parts.
Card type 2BE1 (feature RAID enablement card for Choose the card type to identify the physical parts of
embedded IOA) read the following: When working the the storage adapter.
FRUs from the serviceable event or the failing item list Card type 2BE1 (feature RAID enablement card for
here, the embedded storage adapter (STORIOA) has embedded IOA) read the following: When working the
three physical parts: FRUs from the serviceable event or the failing item list

802 System reference codes (1xxx - Axxx)

 57B88302 • 57B88400

here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v PTFSRCH Failing Item:
v STORIOA v SVCDOCS
v STORIOA
57B88302 57B88302
57B88400 57B88400
Explanation: Missing Licensed Internal Code
Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support
this I/O adapter is loaded. Failing Item:
If you are working with one of the card types below, v PTFSRCH
the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the

Chapter 140. (57B8) Reference codes 803

57B88404 • 57B89021

v FI01105
57B88404 57B88404
v STORIOA
Explanation: System log entry only. No service action
required.
57B89001 57B89001

57B89000 57B89000 Explanation: Device configuration error

Explanation: Device error Failing Item:

v NEXTLVL
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 57B89002 57B89002
the storage adapter.
Explanation: Device error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v NEXTLVL
here, the embedded storage adapter (STORIOA) has
three physical parts:
57B89008 57B89008
v The embedded storage adapter on the I/O
backplane. Explanation: I/O card does not support functions
expected by devices
v The RAID enablement card.
v The Battery charger and carrier card. Failing Item:
v SIP3130
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57B89010 57B89010
or if you are working the failing item list here.
Explanation: Cache data associated with attached
Card type 57CB (embedded IOA with 2BCF battery devices cannot be found
card for embedded IOA) read the following: When
Failing Item:
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v SIP3120
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O 57B89011 57B89011
backplane.
Explanation: Cache data belongs to devices other than
v The Battery charger and carrier card. those attached

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v NEXTLVL
or if you are working the failing item list here.
57B89020 57B89020
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Explanation: Two or more disk units missing from
embedded IOAs) read the following: When working RAID-5 or RAID-6 array
the FRUs from the serviceable event or the failing item
Failing Item:
list here, the embedded storage adapters (STORIOA)
have two physical parts: v SIP3111
v The embedded storage adapter on the DASD
backplane. 57B89021 57B89021
v The dual battery charger and carrier card. To Explanation: Two or more disk units missing from
determine which battery is connected to which RAID-5 or RAID-6 array
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Failing Item:
v SIP3111
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:

804 System reference codes (1xxx - Axxx)

 57B89022 • 57B89040

57B89022 57B89022 57B89028 57B89028

Explanation: Two or more disk units missing from Explanation: Maximum number of functional arrays
RAID-5 or RAID-6 array has been exceeded
Failing Item: Response: Reduce the number of arrays on this I/O
v SIP3111 adapter. Either move all the devices in an array to
another I/O adapter that supports arrays, or stop an
array on this I/O adapter.
57B89023 57B89023
Failing Item:
Explanation: One or more array members not in
v SVCDOCS
required physical locations
Failing Item:
57B89029 57B89029
v SIP3112
Explanation: Maximum number of functional array
members has been exceeded
57B89024 57B89024
Response: Contact your next level of support.
Explanation: Array member physical location conflicts
with another array Failing Item:
v NEXTLVL
Failing Item:
v NEXTLVL
57B89030 57B89030

57B89025 57B89025 Explanation: Array no longer protected due to

missing or failed disk unit
Explanation: Incompatible device
Failing Item:
Response: An incompatible device is at the physical
v SIP3110
location of the device which is causing the array to be
exposed. v FI02112

Failing Item:
57B89031 57B89031
v SIP3110
v FI02112 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
57B89026 57B89026 and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
Explanation: Disk unit not found at required physical for other reference codes and take action on them.
location
Response: A previously exposed disk unit in an array 57B89032 57B89032
was not found at the required physical location.
Explanation: A disk unit in an array is missing or
Failing Item: failed
v NEXTLVL
Response: The array is still protected, but the disk
unit should be replaced.
57B89027 57B89027
Failing Item:
Explanation: Array not functional due to parity out of v SIP3110
synchronization
v FI02112
Response: Array is or would become exposed and
parity data is out of synchronization
57B89040 57B89040
Failing Item:
Explanation: Re-synchronization of array parity was
v SIP3113 initiated
Response: No action required.

Chapter 140. (57B8) Reference codes 805

57B89041 • 57B89081

57B89041 57B89041 57B89071 57B89071

Explanation: Background array parity check detected Explanation: Link from IOA to auxiliary or remote
and corrected errors IOA is operational
Response: Call your next level of support to report Response: No service action required.
the problem.
Failing Item: 57B89072 57B89072
v NEXTLVL Explanation: Link from IOA to auxiliary or remote
IOA is non-operational
57B89042 57B89042 Response: No service action required.
Explanation: Background parity check corrected errors
on disk unit 57B89073 57B89073
Response: Call your next level of support to report Explanation: Multiple I/O adapters connected in a not
the problem. valid configuration
Failing Item: Failing Item:
v NEXTLVL v SIP3140

57B89050 57B89050 57B89074 57B89074

Explanation: Required cache data not found for one or Explanation: Multiple I/O adapters connected in a not
more disk units valid configuration
Failing Item: Response: Multiple I/O adapters not capable of
v SIP3131 similar functions or controlling the same set of devices.
Failing Item:
57B89051 57B89051 v SIP3141
Explanation: Cache data exists for one or more
missing or failed devices 57B89075 57B89075
Failing Item: Explanation: Incomplete multipath connection
v SIP3132 between IOA and remote IOA
Failing Item:
57B89052 57B89052 v SIP3149
Explanation: Cache data exists for one or more
modified devices 57B89076 57B89076
Response: Contact your next level of support. Explanation: Missing auxiliary IOA or remote IOA
Failing Item: Failing Item:
v NEXTLVL v SIP3147

57B89054 57B89054 57B89081 57B89081

Explanation: IOA resources not available due to Explanation: Device error
previous problems
Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
v SIP3121 Choose the card type to identify the physical parts of
the storage adapter.
57B89070 57B89070 Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
Explanation: System log entry only. No service action
FRUs from the serviceable event or the failing item list
required.
here, the embedded storage adapter (STORIOA) has
three physical parts:

806 System reference codes (1xxx - Axxx)

 57B89082 • 57B89084

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v FI01105 v FI01105
v STORIOA v STORIOA

57B89082 57B89082 57B89083 57B89083

Explanation: Device error Explanation: System log entry only. No service action
required.
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of 57B89084 57B89084
the storage adapter.
Explanation: System log entry only. No service action
Card type 2BE1 (feature RAID enablement card for required.
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:

Chapter 140. (57B8) Reference codes 807

57B89090 • 57B8FF3D

57B89090 57B89090 57B8C402 57B8C402

Explanation: Disk unit has been modified after the Explanation: Licensed Internal Code error
last known status.
Response: Ask your next level of support for
Response: Use Hardware Service Manager to re-IPL assistance.
the virtual I/O processor that is associated with this
Failing Item:
I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On. v PTFSRCH

If any reference codes are surfaced, use the new

reference code to resolve the problem. 57B8FF3D 57B8FF3D

If you cannot resolve the problem, contact your next Explanation: I/O adapter detected a recoverable error
level of support. Response: If you are working with one of the card
Failing Item: types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v SVCDOCS
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
57B89091 57B89091
embedded IOA) read the following: When working the
Explanation: Incorrect hardware configuration change FRUs from the serviceable event or the failing item list
detected here, the embedded storage adapter (STORIOA) has
three physical parts:
Response: Use Hardware Service Manager to re-IPL
the virtual I/O processor that is associated with this v The embedded storage adapter on the I/O
I/O adapter. Other resources attached to the virtual backplane.
I/O processor may then need to be Varied On. v The RAID enablement card.
If any reference codes are surfaced, use the new v The Battery charger and carrier card.
reference code to resolve the problem.
See symbolic FRU FEATCRD for the location codes of
If you cannot resolve the problem, contact your next the FRUs if they are not listed in the serviceable event
level of support. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SVCDOCS
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
57B89092 57B89092 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: Disk unit requires initialization before
use. v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v SIP3134
See symbolic FRU FEATCRD for the location codes of
57B89500 57B89500 the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Explanation: Internal program error in driver code.
Failing Item: Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
v PTFSRCH
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
57B89903 57B89903 list here, the embedded storage adapters (STORIOA)
have two physical parts:
Explanation: Tape device information was logged.
Informational event, no service required. v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
57B8C000 57B8C000 determine which battery is connected to which
Explanation: System log entry only. No service action embedded IOA use the bus number of the IOA with
required. symbolic FRU CACHBAT.

Response: No action is required. This reference code

is logged for information only.

808 System reference codes (1xxx - Axxx)

 57B8FF3D

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA
v ANYBRDG

Chapter 140. (57B8) Reference codes 809

810 System reference codes (1xxx - Axxx)
Chapter 141. (57C7) Reference codes
v The dual battery charger and carrier card. To
57C71310 57C71310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
57C73000 57C73000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
57C73020 57C73020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP4050
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 57C73100 57C73100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP4050

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 57C73140 57C73140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 57C73202 57C73202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 57C73400 57C73400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Response: If you are working with one of the card
embedded IOAs) read the following: When working types below, the adapter has mulitple physical parts.
the FRUs from the serviceable event or the failing item Choose the card type to identify the physical parts of
list here, the embedded storage adapters (STORIOA) the storage adapter.
have two physical parts: Card type 57CB (embedded IOA with 2BCF battery
v The embedded storage adapter on the DASD card). When working the FRUs from the serviceable
backplane. event or the failing item list here, the embedded
storage adapter (STORIOA) has two physical parts:

© Copyright IBM Corp. 2007, 2009 811

57C73401 • 57C74041

v The embedded storage adapter on the I/O contact your service provider.
backplane.
Failing Item:
v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event 57C734FF 57C734FF
or if you are working the failing item list here.
Explanation: Format in progress
Card type 57CF (embedded IOAs on DASD backplane Response: No action required. This reference code is
with 2BC2 dual battery charger and carrier card). When logged for information only.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapters
57C73601 57C73601
(STORIOA) have two physical parts:
v The embedded storage adapter on the DASD Explanation: System log entry only. No service action
backplane. required.
v The dual battery charger and carrier card. To
determine which battery is connected to which 57C74010 57C74010
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Explanation: Configuration error
Response: Incorrect connection between cascaded
See symbolic FRU FEATCRD for the location code of enclosures.
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Failing Item:
failing item list here. v SIP3142
Failing Item:
v SIP4050 57C74020 57C74020

v FI02112 Explanation: Configuration error

v STORIOA Response: Number of connections exceed I/O adapter
v SASCABL design limits.
Failing Item:
57C73401 57C73401 v SIP3143
Explanation: Device backplane problem
Failing Item: 57C74030 57C74030

v SASEXP Explanation: Configuration error

v DEVBPLN Response: Incorrect multipath connection.
Failing Item:
57C73405 57C73405
v SIP4044
Explanation: An error occurred during task
initialization for a removable media device. This SRC is
57C74040 57C74040
logged when an error occurs and the removable media
device driver cannot determine the device type or Explanation: Configuration error
model.
Response: Incomplete multipath connection between
Response: Perform the following: I/O adapter and enclosure.
v Check the Product Activity Log for other entries that Failing Item:
indicate interface problems and work those
v SIP4044
problems.
v Check the device firmware level and apply the latest
PTFs. 57C74041 57C74041
v Check for LIC logs with major code 2E00. Contact Explanation: Incomplete multipath connection
your next level of support with the information you
have gathered. Response: Incomplete multipath connection between
device backplane and device.
Problem determination: IPL the IOP to retry the
device identification process. If the error persists then Failing Item:

812 System reference codes (1xxx - Axxx)

 57C74050 • 57C74150

v SIP3146 v The embedded storage adapter on the DASD

backplane.
57C74050 57C74050 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Enclosure does not support required embedded IOA use the bus number of the IOA with
multipath function symbolic FRU CACHBAT.
Failing Item:
See symbolic FRU FEATCRD for the location code of
v SIP3148
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57C74060 57C74060 failing item list here.

Explanation: Multipath redundancy level reduced Failing Item:

Response: A redundant disk unit connection has v SIP4052

failed. v SASCABL

Failing Item: v SASEXP

v SIP4053 v DEVBPLN

v SASCABL v STORIOA

v SASEXP v FI01105

57C74061 57C74061 57C74101 57C74101

Explanation: Multipath redundancy level increased Explanation: Temporary device bus fabric error

Response: A redundant disk unit connection has been Failing Item:

restored. No service action is required. v SIP4052

57C74070 57C74070 57C74110 57C74110

Explanation: System log entry only. No service action Explanation: Unsupported enclosure function detected
required.
Failing Item:
v SIP3145
57C74100 57C74100
Explanation: Device bus fabric error 57C74150 57C74150
Response: If you are working with one of the card Explanation: I/O adapter detected PCI bus error
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Response: If this event appears in a serviceable event
the storage adapter. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Card type 57CB (embedded IOA with 2BCF battery service action is required.
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the If you are working with one of the card types below,
failing item list here, the embedded storage adapter the adapter has mulitple physical parts. Choose the
(STORIOA) has two physical parts: card type to identify the physical parts of the storage
adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for
v The Battery charger and carrier card. embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
See symbolic FRU FEATCRD for the location codes of here, the embedded storage adapter (STORIOA) has
the FRUs if they are not listed in the serviceable event three physical parts:
or if you are working the failing item list here. v The embedded storage adapter on the I/O
backplane.
Card type 57CF (embedded IOAs on DASD backplane v The RAID enablement card.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:

Chapter 141. (57C7) Reference codes 813

57C74160 • 57C78008

See symbolic FRU FEATCRD for the location codes of v The RAID enablement card.
the FRUs if they are not listed in the serviceable event v The Battery charger and carrier card.
or if you are working the failing item list here.
See symbolic FRU FEATCRD for the location codes of
Card type 57CB (embedded IOA with 2BCF battery the FRUs if they are not listed in the serviceable event
card for embedded IOA) read the following: When or if you are working the failing item list here.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter Card type 57CB (embedded IOA with 2BCF battery
(STORIOA) has two physical parts: card for embedded IOA) read the following: When
v The embedded storage adapter on the I/O working the FRUs from the serviceable event or the
backplane. failing item list here, the embedded storage adapter
v The Battery charger and carrier card. (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of backplane.
the FRUs if they are not listed in the serviceable event v The Battery charger and carrier card.
or if you are working the failing item list here.
See symbolic FRU FEATCRD for the location codes of
Card type 57CF (embedded IOAs on DASD backplane the FRUs if they are not listed in the serviceable event
with 2BC2 dual battery charger and carrier card for the or if you are working the failing item list here.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
v The dual battery charger and carrier card. To have two physical parts:
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
Failing Item: the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
v BACKPLN
failing item list here.
v STORIOA
Failing Item:
v BACKPLN
57C74160 57C74160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
57C78008 57C78008
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Explanation: A permanent cache battery pack failure
event does not appear in a serviceable event view, no occurred
service action is required. Response: Under a certain configuration, this SRC
If you are working with one of the card types below, may not represent an error that requires a service
the adapter has mulitple physical parts. Choose the action. Depending on the configuration of the system,
card type to identify the physical parts of the storage the Storage IOA may have been altered and/or the
adapter. Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has If you are working with one of the card types below,
three physical parts: the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
v The embedded storage adapter on the I/O
adapter.
backplane.

814 System reference codes (1xxx - Axxx)

 57C78009 • 57C78100

Card type 2BE1 (feature RAID enablement card for

57C78100 57C78100
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list Explanation: Licensed Internal Code error
here, the embedded storage adapter (STORIOA) has
Response: If you are working with one of the card
three physical parts:
types below, the adapter has mulitple physical parts.
v The embedded storage adapter on the I/O Choose the card type to identify the physical parts of
backplane. the storage adapter.
v The RAID enablement card.
Card type 2BE1 (feature RAID enablement card for
v The Battery charger and carrier card. embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
See symbolic FRU FEATCRD for the location codes of here, the embedded storage adapter (STORIOA) has
the FRUs if they are not listed in the serviceable event three physical parts:
or if you are working the failing item list here.
v The embedded storage adapter on the I/O
backplane.
Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from v The RAID enablement card.
the serviceable event or the failing item list here, the v The Battery charger and carrier card.
embedded storage adapter (STORIOA) has two
physical parts: See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the I/O the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the
the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter
or if you are working the failing item list here.
(STORIOA) has two physical parts:

Card type 57CF (embedded IOAs on DASD backplane v The embedded storage adapter on the I/O
with 2BC2 dual battery charger and carrier card) read backplane.
the following: When working the FRUs from the v The Battery charger and carrier card.
serviceable event or the failing item list here, the
embedded storage adapters (STORIOA) have two See symbolic FRU FEATCRD for the location codes of
physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the DASD or if you are working the failing item list here.
backplane.
Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To
with 2BC2 dual battery charger and carrier card for the
determine which battery is connected to which
embedded IOAs) read the following: When working
embedded IOA use the bus number of the IOA with
the FRUs from the serviceable event or the failing item
symbolic FRU CACHBAT.
list here, the embedded storage adapters (STORIOA)
have two physical parts:
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not v The embedded storage adapter on the DASD
listed in the serviceable event or if you are working the backplane.
failing item list here. v The dual battery charger and carrier card. To
determine which battery is connected to which
Failing Item:
embedded IOA use the bus number of the IOA with
v CACHBAT symbolic FRU CACHBAT.
v STORIOA
v FEATCRD See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57C78009 57C78009 failing item list here.
Explanation: Impending cache battery pack failure Failing Item:
Failing Item: v PTFSRCH
v CACHBAT v STORIOA

Chapter 141. (57C7) Reference codes 815

57C78130 • 57C78151

v The embedded storage adapter on the I/O

57C78130 57C78130
backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error
v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this See symbolic FRU FEATCRD for the location codes of
event does not appear in a serviceable event view, no the FRUs if they are not listed in the serviceable event
service action is required. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SIP4050 card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
57C78140 57C78140 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: IOA detected recoverable device bus
v The embedded storage adapter on the I/O
error
backplane.
Response: If this event appears in a serviceable event v The Battery charger and carrier card.
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no See symbolic FRU FEATCRD for the location codes of
service action is required. the FRUs if they are not listed in the serviceable event
Failing Item: or if you are working the failing item list here.
v SIP4050
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
57C78141 57C78141 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
Explanation: IOA detected recoverable device error
list here, the embedded storage adapters (STORIOA)
Response: No action is required. This reference code have two physical parts:
is logged for information only. v The embedded storage adapter on the DASD
backplane.
57C78146 57C78146 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Disk device detected recoverable error
embedded IOA use the bus number of the IOA with
Failing Item: symbolic FRU CACHBAT.
v FI01105
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
57C78150 57C78150 listed in the serviceable event or if you are working the
Explanation: A permanent failure occurred failing item list here.

Response: Under a certain configuration, this SRC Failing Item:

may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v ANYBRDG
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 57C78151 57C78151
Source drive. If this is the case, this error will be posted Explanation: Licensed Internal Code error
each time the IOA is IPLed and it can be ignored.
Response: If you are working with one of the card
If you are working with one of the card types below, types below, the adapter has mulitple physical parts.
the adapter has mulitple physical parts. Choose the Choose the card type to identify the physical parts of
card type to identify the physical parts of the storage the storage adapter.
adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for embedded IOA) read the following: When working the
embedded IOA) read the following: When working the FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has three physical parts:
three physical parts:

816 System reference codes (1xxx - Axxx)

 57C78155 • 57C78156

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

57C78155 57C78155 57C78156 57C78156

Explanation: A permanent failure occurred Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:

Chapter 141. (57C7) Reference codes 817

57C78157

v The embedded storage adapter on the I/O If you are replacing the I/O adapter and you are
backplane. working with one of the card types below, the adapter
v The RAID enablement card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v The Battery charger and carrier card.

v The embedded storage adapter on the I/O

See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card for embedded IOA) read the following: When
or if you are working the failing item list here. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD
the FRUs if they are not listed in the serviceable event
backplane.
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT. embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not have two physical parts:
listed in the serviceable event or if you are working the
v The embedded storage adapter on the DASD
failing item list here.
backplane.
Failing Item: v The dual battery charger and carrier card. To
v PTFSRCH determine which battery is connected to which
v STORIOA embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

57C78157 57C78157 See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
Response: The FRU list in the Service Action Log will failing item list here.
vary based on the conditions this event was logged for.
Failing Item:
Display the Service Action Log entry for this SRC. If v SVCDOCS
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated
with this I/O adapter. Other resources attached to the
virtual I/O processor may then need to be Varied On.

818 System reference codes (1xxx - Axxx)

 57C78300 • 57C78301

57C78300 57C78300 57C78301 57C78301

Explanation: IOA hardware error or PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. Response: If you are working with one of the card
Choose the card type to identify the physical parts of types below, the adapter has mulitple physical parts.
the storage adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

Chapter 141. (57C7) Reference codes 819

57C78302 • 57C79000

57C78302 57C78302 57C78400 57C78400

Explanation: Missing Licensed Internal Code Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support Failing Item:
this I/O adapter is loaded. v PTFSRCH
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the 57C78404 57C78404
card type to identify the physical parts of the storage
adapter. Explanation: System log entry only. No service action
required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list 57C79000 57C79000
here, the embedded storage adapter (STORIOA) has Explanation: Device error
three physical parts:
v The embedded storage adapter on the I/O Response: If you are working with one of the card
backplane. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v The RAID enablement card. the storage adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
See symbolic FRU FEATCRD for the location codes of
FRUs from the serviceable event or the failing item list
the FRUs if they are not listed in the serviceable event
here, the embedded storage adapter (STORIOA) has
or if you are working the failing item list here.
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter v The Battery charger and carrier card.
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card for embedded IOA) read the following: When
or if you are working the failing item list here. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item v The Battery charger and carrier card.
list here, the embedded storage adapters (STORIOA)
have two physical parts: See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT. embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not have two physical parts:
listed in the serviceable event or if you are working the v The embedded storage adapter on the DASD
failing item list here. backplane.
Failing Item: v The dual battery charger and carrier card. To
determine which battery is connected to which
v SVCDOCS
embedded IOA use the bus number of the IOA with
v STORIOA symbolic FRU CACHBAT.

820 System reference codes (1xxx - Axxx)

 57C79001 • 57C79027

See symbolic FRU FEATCRD for the location code of

57C79022 57C79022
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Explanation: Two or more disk units missing from
failing item list here. RAID-5 or RAID-6 array
Failing Item: Failing Item:
v FI01105 v SIP3111
v STORIOA
57C79023 57C79023
57C79001 57C79001 Explanation: One or more array members not in
Explanation: Device configuration error required physical locations

Failing Item: Failing Item:

v NEXTLVL v SIP3112

57C79002 57C79002 57C79024 57C79024

Explanation: Device error Explanation: Array member physical location conflicts

with another array
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57C79008 57C79008
57C79025 57C79025
Explanation: I/O card does not support functions
expected by devices Explanation: Incompatible device

Failing Item: Response: An incompatible device is at the physical

location of the device which is causing the array to be
v SIP3130
exposed.
Failing Item:
57C79010 57C79010
v SIP3110
Explanation: Cache data associated with attached
v FI02112
devices cannot be found
Failing Item:
57C79026 57C79026
v SIP3120
Explanation: Disk unit not found at required physical
location
57C79011 57C79011
Response: A previously exposed disk unit in an array
Explanation: Cache data belongs to devices other than was not found at the required physical location.
those attached
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57C79027 57C79027
57C79020 57C79020
Explanation: Array not functional due to parity out of
Explanation: Two or more disk units missing from synchronization
RAID-5 or RAID-6 array
Response: Array is or would become exposed and
Failing Item: parity data is out of synchronization
v SIP3111
Failing Item:
v SIP3113
57C79021 57C79021
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
Failing Item:
v SIP3111

Chapter 141. (57C7) Reference codes 821

57C79028 • 57C79070

57C79028 57C79028 57C79041 57C79041

Explanation: Maximum number of functional arrays Explanation: Background array parity check detected
has been exceeded and corrected errors
Response: Reduce the number of arrays on this I/O Response: Call your next level of support to report
adapter. Either move all the devices in an array to the problem.
another I/O adapter that supports arrays, or stop an
Failing Item:
array on this I/O adapter.
v NEXTLVL
Failing Item:
v SVCDOCS
57C79042 57C79042
Explanation: Background parity check corrected errors
57C79029 57C79029
on disk unit
Explanation: Maximum number of functional array
Response: Call your next level of support to report
members has been exceeded
the problem.
Response: Contact your next level of support.
Failing Item:
Failing Item: v NEXTLVL
v NEXTLVL
57C79050 57C79050
57C79030 57C79030
Explanation: Required cache data not found for one or
Explanation: Array no longer protected due to more disk units
missing or failed disk unit
Failing Item:
Failing Item: v SIP3131
v SIP3110
v FI02112 57C79051 57C79051
Explanation: Cache data exists for one or more
57C79031 57C79031 missing or failed devices
Explanation: Automatic rebuild initiated for array Failing Item:
Response: Either a previous rebuild was interrupted v SIP3132
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
57C79052 57C79052
for other reference codes and take action on them.
Explanation: Cache data exists for one or more
modified devices
57C79032 57C79032
Response: Contact your next level of support.
Explanation: A disk unit in an array is missing or
failed Failing Item:
Response: The array is still protected, but the disk v NEXTLVL
unit should be replaced.
Failing Item: 57C79054 57C79054
v SIP3110 Explanation: IOA resources not available due to
v FI02112 previous problems
Failing Item:
57C79040 57C79040 v SIP3121
Explanation: Re-synchronization of array parity was
initiated 57C79070 57C79070
Response: No action required. Explanation: System log entry only. No service action
required.

822 System reference codes (1xxx - Axxx)

 57C79071 • 57C79082

v The embedded storage adapter on the I/O

57C79071 57C79071
backplane.
Explanation: Link from IOA to auxiliary or remote v The RAID enablement card.
IOA is operational
v The Battery charger and carrier card.
Response: No service action required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57C79072 57C79072
or if you are working the failing item list here.
Explanation: Link from IOA to auxiliary or remote
IOA is non-operational Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Response: No service action required.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
57C79073 57C79073 (STORIOA) has two physical parts:
Explanation: Multiple I/O adapters connected in a not v The embedded storage adapter on the I/O
valid configuration backplane.
v The Battery charger and carrier card.
Failing Item:
v SIP4040 See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57C79074 57C79074 or if you are working the failing item list here.

Explanation: Multiple I/O adapters connected in a not Card type 57CF (embedded IOAs on DASD backplane
valid configuration with 2BC2 dual battery charger and carrier card for the
Response: Multiple I/O adapters not capable of embedded IOAs) read the following: When working
similar functions or controlling the same set of devices. the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
Failing Item: have two physical parts:
v SIP4041 v The embedded storage adapter on the DASD
backplane.
57C79075 57C79075 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Incomplete multipath connection embedded IOA use the bus number of the IOA with
between IOA and remote IOA symbolic FRU CACHBAT.
Failing Item:
v SIP4049 See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57C79076 57C79076 failing item list here.
Explanation: Missing auxiliary IOA or remote IOA Failing Item:
Failing Item: v FI01105
v SIP4047 v STORIOA

57C79081 57C79081 57C79082 57C79082

Explanation: Device error Explanation: Device error

Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.

Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:

Chapter 141. (57C7) Reference codes 823

57C79083 • 57C7C000

v The embedded storage adapter on the I/O

57C79090 57C79090
backplane.
v The RAID enablement card. Explanation: Disk unit has been modified after the
last known status.
v The Battery charger and carrier card.
Response: Use Hardware Service Manager to re-IPL
See symbolic FRU FEATCRD for the location codes of the virtual I/O processor that is associated with this
the FRUs if they are not listed in the serviceable event I/O adapter. Other resources attached to the virtual
or if you are working the failing item list here. I/O processor may then need to be Varied On.
If any reference codes are surfaced, use the new
Card type 57CB (embedded IOA with 2BCF battery reference code to resolve the problem.
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the If you cannot resolve the problem, contact your next
failing item list here, the embedded storage adapter level of support.
(STORIOA) has two physical parts:
Failing Item:
v The embedded storage adapter on the I/O
v SVCDOCS
backplane.
v The Battery charger and carrier card.
57C79091 57C79091
See symbolic FRU FEATCRD for the location codes of Explanation: Incorrect hardware configuration change
the FRUs if they are not listed in the serviceable event detected
or if you are working the failing item list here.
Response: Use Hardware Service Manager to re-IPL
Card type 57CF (embedded IOAs on DASD backplane the virtual I/O processor that is associated with this
with 2BC2 dual battery charger and carrier card for the I/O adapter. Other resources attached to the virtual
embedded IOAs) read the following: When working I/O processor may then need to be Varied On.
the FRUs from the serviceable event or the failing item If any reference codes are surfaced, use the new
list here, the embedded storage adapters (STORIOA) reference code to resolve the problem.
have two physical parts:
If you cannot resolve the problem, contact your next
v The embedded storage adapter on the DASD
level of support.
backplane.
v The dual battery charger and carrier card. To Failing Item:
determine which battery is connected to which v SVCDOCS
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
57C79092 57C79092
See symbolic FRU FEATCRD for the location code of Explanation: Disk unit requires initialization before
the dual battery charger and carrier card if it is not use.
listed in the serviceable event or if you are working the
Failing Item:
failing item list here.
v SIP3134
Failing Item:
v FI01105
57C79500 57C79500
v STORIOA
Explanation: Internal program error in driver code.

57C79083 57C79083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
57C79903 57C79903
57C79084 57C79084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
57C7C000 57C7C000
Explanation: System log entry only. No service action
required.
Response: No action is required. This reference code
is logged for information only.

824 System reference codes (1xxx - Axxx)

 57C7C402 • 57C7FF3D

See symbolic FRU FEATCRD for the location code of

57C7C402 57C7C402
the dual battery charger and carrier card if it is not
Explanation: Licensed Internal Code error listed in the serviceable event or if you are working the
failing item list here.
Response: Ask your next level of support for
assistance. Failing Item:
Failing Item: v STORIOA
v PTFSRCH v ANYBRDG

57C7FF3D 57C7FF3D
Explanation: I/O adapter detected a recoverable error
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

Chapter 141. (57C7) Reference codes 825

826 System reference codes (1xxx - Axxx)
Chapter 142. (57CD) Reference codes
that detected the problem are in the FRU list of the
57CD1310 57CD1310
serviceable event. Before starting a repair action for this
Explanation: I/O adapter resource not available problem verify that utility power, BBU or UPS to the
unit was not interrupted at the time the SRC was
Response: The I/O adapter error log is being filled
logged. If there was an interruption to power at about
faster than the errors are being reported to the system.
the same time then no service is required and this
Check other errors reported to the system and correct
problem can be closed.
them.
Failing Item:
57CD1511 57CD1511 v DISKPWR
v DEVBPLN
Explanation: A non-fatal error occurred on power
supply 1 v SASEXP

Failing Item:
57CD3000 57CD3000
v DISKPWR
v DEVBPLN Explanation: A permanent failure occurred
v SASEXP Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
57CD1515 57CD1515
the storage adapter.
Explanation: A fatal error occurred on power supply 1
Card type 2BE1 (feature RAID enablement card for
Problem determination: This SRC can be the result of embedded IOA) read the following: When working the
a loss of utility power, battery back up or UPS power FRUs from the serviceable event or the failing item list
to the I/O storage unit. The unit and power supply here, the embedded storage adapter (STORIOA) has
that detected the problem are in the FRU list of the three physical parts:
serviceable event. Before starting a repair action for this v The embedded storage adapter on the I/O
problem verify that utility power, BBU or UPS to the backplane.
unit was not interrupted at the time the SRC was
v The RAID enablement card.
logged. If there was an interruption to power at about
the same time then no service is required and this v The Battery charger and carrier card.
problem can be closed.
See symbolic FRU FEATCRD for the location codes of
Failing Item: the FRUs if they are not listed in the serviceable event
v DISKPWR or if you are working the failing item list here.
v DEVBPLN
Card type 57CB (embedded IOA with 2BCF battery
v SASEXP
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
57CD1521 57CD1521 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: A non-fatal error occurred on power
supply 2 v The embedded storage adapter on the I/O
backplane.
Failing Item:
v The Battery charger and carrier card.
v DISKPWR
v DEVBPLN See symbolic FRU FEATCRD for the location codes of
v SASEXP the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

57CD1525 57CD1525 Card type 57CF (embedded IOAs on DASD backplane

Explanation: A fatal error occurred on power supply 2 with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
Problem determination: This SRC can be the result of
a loss of utility power, battery back up or UPS power
to the I/O storage unit. The unit and power supply

© Copyright IBM Corp. 2007, 2009 827

57CD3002 • 57CD3405

the FRUs from the serviceable event or the failing item

57CD3140 57CD3140
list here, the embedded storage adapters (STORIOA)
have two physical parts: Explanation: System log entry only. No service action
v The embedded storage adapter on the DASD required.
backplane.
v The dual battery charger and carrier card. To 57CD3202 57CD3202
determine which battery is connected to which
Explanation: Storage subsystem configuration error
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Response: The device is not supported in the current
configuration. An I/O processor might be required.
See symbolic FRU FEATCRD for the location code of
Failing Item:
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the v SVCDOCS
failing item list here.
Failing Item: 57CD3400 57CD3400
v STORIOA Explanation: Unknown resource error
v ANYBRDG Failing Item:
v SIP3150
57CD3002 57CD3002 v FI02112
Explanation: Addressed device backplane failed to v STORIOA
respond to selection v SASCABL
Failing Item:
v SASEXP 57CD3401 57CD3401
v SASCABL Explanation: Device backplane problem
v STORIOA
Failing Item:
v DEVBPLN
v SASEXP
v DEVBPLN
57CD3020 57CD3020
Explanation: Storage subsystem configuration error 57CD3405 57CD3405
Failing Item: Explanation: An error occurred during task
v SIP3150 initialization for a removable media device. This SRC is
logged when an error occurs and the removable media
device driver cannot determine the device type or
57CD3100 57CD3100
model.
Explanation: Device bus interface error occurred
Response: Perform the following:
Failing Item: v Check the Product Activity Log for other entries that
v SIP3150 indicate interface problems and work those
problems.
57CD3109 57CD3109 v Check the device firmware level and apply the latest
PTFs.
Explanation: I/O adapter timed out a device
v Check for LIC logs with major code 2E00. Contact
backplane command
your next level of support with the information you
Failing Item: have gathered.
v SASEXP Problem determination: IPL the IOP to retry the
v SASCABL device identification process. If the error persists then
v STORIOA contact your service provider.

v DEVBPLN Failing Item:

v PTFSRCH

828 System reference codes (1xxx - Axxx)

 57CD34FF • 57CD4110

57CD34FF 57CD34FF 57CD4050 57CD4050

Explanation: Format in progress Explanation: Enclosure does not support required
multipath function
Response: No action required. This reference code is
logged for information only. Failing Item:
v SIP3148
57CD3601 57CD3601
Explanation: System log entry only. No service action 57CD4060 57CD4060
required. Explanation: Multipath redundancy level reduced
Response: A redundant disk unit connection has
57CD4010 57CD4010 failed.
Explanation: Configuration error Failing Item:
Response: Incorrect connection between cascaded v SIP3153
enclosures. v SASCABL
Failing Item: v SASEXP
v SIP3142
57CD4061 57CD4061
57CD4020 57CD4020 Explanation: Multipath redundancy level increased
Explanation: Configuration error Response: A redundant disk unit connection has been
Response: Number of connections exceed I/O adapter restored. No service action is required.
design limits.
Failing Item: 57CD4070 57CD4070
v SIP3143 Explanation: System log entry only. No service action
required.
57CD4030 57CD4030
57CD4100 57CD4100
Explanation: Configuration error
Explanation: Device bus fabric error
Response: Incorrect multipath connection.
Failing Item:
Failing Item:
v SIP3152
v SIP3144
v SASCABL
v SASEXP
57CD4040 57CD4040
v DEVBPLN
Explanation: Configuration error
v STORIOA
Response: Incomplete multipath connection between v FI01105
I/O adapter and enclosure.
Failing Item: 57CD4101 57CD4101
v SIP3144
Explanation: Temporary device bus fabric error
Failing Item:
57CD4041 57CD4041
v SIP3152
Explanation: Incomplete multipath connection
Response: Incomplete multipath connection between 57CD4110 57CD4110
device backplane and device.
Explanation: Unsupported enclosure function detected
Failing Item:
Failing Item:
v SIP3146
v SIP3145

Chapter 142. (57CD) Reference codes 829

57CD4150 • 57CD4160

v BACKPLN
57CD4150 57CD4150
v STORIOA
Explanation: I/O adapter detected PCI bus error
Response: If this event appears in a serviceable event 57CD4160 57CD4160
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: I/O adapter detected and recovered a
service action is required. PCI bus error

If you are working with one of the card types below, Response: If this event appears in a serviceable event
the adapter has mulitple physical parts. Choose the view, work with the failing item list found there. If this
card type to identify the physical parts of the storage event does not appear in a serviceable event view, no
adapter. service action is required.

Card type 2BE1 (feature RAID enablement card for If you are working with one of the card types below,
embedded IOA) read the following: When working the the adapter has mulitple physical parts. Choose the
FRUs from the serviceable event or the failing item list card type to identify the physical parts of the storage
here, the embedded storage adapter (STORIOA) has adapter.
three physical parts: Card type 2BE1 (feature RAID enablement card for
v The embedded storage adapter on the I/O embedded IOA) read the following: When working the
backplane. FRUs from the serviceable event or the failing item list
v The RAID enablement card. here, the embedded storage adapter (STORIOA) has
three physical parts:
v The Battery charger and carrier card.
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of backplane.
the FRUs if they are not listed in the serviceable event v The RAID enablement card.
or if you are working the failing item list here. v The Battery charger and carrier card.

Card type 57CB (embedded IOA with 2BCF battery See symbolic FRU FEATCRD for the location codes of
card for embedded IOA) read the following: When the FRUs if they are not listed in the serviceable event
working the FRUs from the serviceable event or the or if you are working the failing item list here.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: Card type 57CB (embedded IOA with 2BCF battery
v The embedded storage adapter on the I/O card for embedded IOA) read the following: When
backplane. working the FRUs from the serviceable event or the
v The Battery charger and carrier card. failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
See symbolic FRU FEATCRD for the location codes of v The embedded storage adapter on the I/O
the FRUs if they are not listed in the serviceable event backplane.
or if you are working the failing item list here. v The Battery charger and carrier card.

Card type 57CF (embedded IOAs on DASD backplane See symbolic FRU FEATCRD for the location codes of
with 2BC2 dual battery charger and carrier card for the the FRUs if they are not listed in the serviceable event
embedded IOAs) read the following: When working or if you are working the failing item list here.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) Card type 57CF (embedded IOAs on DASD backplane
have two physical parts: with 2BC2 dual battery charger and carrier card for the
v The embedded storage adapter on the DASD embedded IOAs) read the following: When working
backplane. the FRUs from the serviceable event or the failing item
v The dual battery charger and carrier card. To list here, the embedded storage adapters (STORIOA)
determine which battery is connected to which have two physical parts:
embedded IOA use the bus number of the IOA with v The embedded storage adapter on the DASD
symbolic FRU CACHBAT. backplane.
v The dual battery charger and carrier card. To
See symbolic FRU FEATCRD for the location code of determine which battery is connected to which
the dual battery charger and carrier card if it is not embedded IOA use the bus number of the IOA with
listed in the serviceable event or if you are working the symbolic FRU CACHBAT.
failing item list here.
Failing Item:

830 System reference codes (1xxx - Axxx)

 57CD7614 • 57CD8100

See symbolic FRU FEATCRD for the location code of

57CD8009 57CD8009
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Explanation: Impending cache battery pack failure
failing item list here.
Failing Item:
Failing Item: v CACHBAT
v BACKPLN
v STORIOA 57CD8100 57CD8100
Explanation: Licensed Internal Code error
57CD7614 57CD7614
Response: If you are working with one of the card
Explanation: A fatal error occurred on fan 1 types below, the adapter has mulitple physical parts.
Failing Item: Choose the card type to identify the physical parts of
the storage adapter.
v DISKFAN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
57CD7624 57CD7624
FRUs from the serviceable event or the failing item list
Explanation: A fatal error occurred on fan 2 here, the embedded storage adapter (STORIOA) has
three physical parts:
Failing Item:
v The embedded storage adapter on the I/O
v DISKFAN backplane.
v The RAID enablement card.
57CD8008 57CD8008 v The Battery charger and carrier card.
Explanation: A permanent cache battery pack failure
occurred See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
Response: NOTE 1: Under a certain configuration, this or if you are working the failing item list here.
SRC may not represent an error that requires a service
action. Depending on the configuration of the system,
Card type 57CB (embedded IOA with 2BCF battery
the Storage IOA may have been altered and/or the
card for embedded IOA) read the following: When
Storage IOA Cache may have been disabled to allow
working the FRUs from the serviceable event or the
attachment of OEM Storage that emulates a Load
failing item list here, the embedded storage adapter
Source drive. If this is the case, this error will be posted
(STORIOA) has two physical parts:
each time the IOA is IPLed and it can be ignored.
NOTE 2: For card type 2BE1 (feature RAID enablement v The embedded storage adapter on the I/O
card for embedded IOA) see the following paragraph. backplane.
When working the FRUs from the serviceable event or v The Battery charger and carrier card.
the failing item list below, the embedded storage
adapter (STORIOA) has three physical parts: See symbolic FRU FEATCRD for the location codes of
1. The embedded storage adapter on the I/O the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
2. The RAID enablement card.
Card type 57CF (embedded IOAs on DASD backplane
3. The Battery charger and carrier interposer card. with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
See symbolic FRU STORIOA for the location codes of the FRUs from the serviceable event or the failing item
the FRUs if they are not listed in the serviceable event list here, the embedded storage adapters (STORIOA)
or if you are working the failing item list below. have two physical parts:
Failing Item: v The embedded storage adapter on the DASD
v CACHBAT backplane.
v STORIOA v The dual battery charger and carrier card. To
determine which battery is connected to which
v FEATCRD
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of

the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
failing item list here.

Chapter 142. (57CD) Reference codes 831

57CD8130 • 57CD8151

Failing Item: embedded IOA) read the following: When working the
v PTFSRCH FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
v STORIOA
three physical parts:
v The embedded storage adapter on the I/O
57CD8130 57CD8130 backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this See symbolic FRU FEATCRD for the location codes of
event does not appear in a serviceable event view, no the FRUs if they are not listed in the serviceable event
service action is required. or if you are working the failing item list here.

Failing Item: Card type 57CB (embedded IOA with 2BCF battery
v SIP3150 card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
57CD8140 57CD8140
(STORIOA) has two physical parts:
Explanation: IOA detected recoverable device bus v The embedded storage adapter on the I/O
error backplane.
Response: If this event appears in a serviceable event v The Battery charger and carrier card.
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no See symbolic FRU FEATCRD for the location codes of
service action is required. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Failing Item:
v SIP3150 Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
57CD8141 57CD8141 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
Explanation: IOA detected recoverable device error list here, the embedded storage adapters (STORIOA)
Response: No action is required. This reference code have two physical parts:
is logged for information only. v The embedded storage adapter on the DASD
backplane.

57CD8146 57CD8146 v The dual battery charger and carrier card. To

determine which battery is connected to which
Explanation: Disk device detected recoverable error embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Failing Item:
v FI01105 See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
57CD8150 57CD8150 listed in the serviceable event or if you are working the
failing item list here.
Explanation: A permanent failure occurred
Failing Item:
Response: Under a certain configuration, this SRC
v STORIOA
may not represent an error that requires a service
action. Depending on the configuration of the system, v ANYBRDG
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow 57CD8151 57CD8151
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted Explanation: Licensed Internal Code error
each time the IOA is IPLed and it can be ignored.
Response: If you are working with one of the card
If you are working with one of the card types below, types below, the adapter has mulitple physical parts.
the adapter has mulitple physical parts. Choose the Choose the card type to identify the physical parts of
card type to identify the physical parts of the storage the storage adapter.
adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for embedded IOA) read the following: When working the

832 System reference codes (1xxx - Axxx)

 57CD8155 • 57CD8156

FRUs from the serviceable event or the failing item list here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has three physical parts:
three physical parts: v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O backplane.
backplane. v The RAID enablement card.
v The RAID enablement card. v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
See symbolic FRU FEATCRD for the location codes of the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event or if you are working the failing item list here.
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
Card type 57CB (embedded IOA with 2BCF battery card for embedded IOA) read the following: When
card for embedded IOA) read the following: When working the FRUs from the serviceable event or the
working the FRUs from the serviceable event or the failing item list here, the embedded storage adapter
failing item list here, the embedded storage adapter (STORIOA) has two physical parts:
(STORIOA) has two physical parts: v The embedded storage adapter on the I/O
v The embedded storage adapter on the I/O backplane.
backplane. v The Battery charger and carrier card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
See symbolic FRU FEATCRD for the location codes of the FRUs if they are not listed in the serviceable event
the FRUs if they are not listed in the serviceable event or if you are working the failing item list here.
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
Card type 57CF (embedded IOAs on DASD backplane with 2BC2 dual battery charger and carrier card for the
with 2BC2 dual battery charger and carrier card for the embedded IOAs) read the following: When working
embedded IOAs) read the following: When working the FRUs from the serviceable event or the failing item
the FRUs from the serviceable event or the failing item list here, the embedded storage adapters (STORIOA)
list here, the embedded storage adapters (STORIOA) have two physical parts:
have two physical parts: v The embedded storage adapter on the DASD
v The embedded storage adapter on the DASD backplane.
backplane. v The dual battery charger and carrier card. To
v The dual battery charger and carrier card. To determine which battery is connected to which
determine which battery is connected to which embedded IOA use the bus number of the IOA with
embedded IOA use the bus number of the IOA with symbolic FRU CACHBAT.
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
See symbolic FRU FEATCRD for the location code of the dual battery charger and carrier card if it is not
the dual battery charger and carrier card if it is not listed in the serviceable event or if you are working the
listed in the serviceable event or if you are working the failing item list here.
failing item list here.
Failing Item:
Failing Item: v PTFSRCH
v PTFSRCH v STORIOA
v STORIOA
57CD8156 57CD8156
57CD8155 57CD8155
Explanation: A permanent failure occurred
Explanation: A permanent failure occurred
Response: If you are working with one of the card
Response: If you are working with one of the card types below, the adapter has mulitple physical parts.
types below, the adapter has mulitple physical parts. Choose the card type to identify the physical parts of
Choose the card type to identify the physical parts of the storage adapter.
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for embedded IOA) read the following: When working the
embedded IOA) read the following: When working the FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list

Chapter 142. (57CD) Reference codes 833

57CD8157

here, the embedded storage adapter (STORIOA) has with this I/O adapter. Other resources attached to the
three physical parts: virtual I/O processor may then need to be Varied On.
v The embedded storage adapter on the I/O If you are replacing the I/O adapter and you are
backplane. working with one of the card types below, the adapter
v The RAID enablement card. has mulitple physical parts. Choose the card type to
v The Battery charger and carrier card. identify the physical parts of the storage adapter.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter v The RAID enablement card.
(STORIOA) has two physical parts: v The Battery charger and carrier card.
v The embedded storage adapter on the I/O
backplane. See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card.
or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of

Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event
card for embedded IOA) read the following: When
or if you are working the failing item list here.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working v The embedded storage adapter on the I/O
the FRUs from the serviceable event or the failing item backplane.
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
v The embedded storage adapter on the DASD See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which
Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with
with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of
list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not
have two physical parts:
listed in the serviceable event or if you are working the
failing item list here. v The embedded storage adapter on the DASD
backplane.
Failing Item:
v The dual battery charger and carrier card. To
v PTFSRCH determine which battery is connected to which
v STORIOA embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

57CD8157 57CD8157
See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
Response: The FRU list in the Service Action Log will failing item list here.
vary based on the conditions this event was logged for.
Failing Item:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace v SVCDOCS
the I/O adapter. If the Failing Item indicates v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated

834 System reference codes (1xxx - Axxx)

 57CD8300 • 57CD8301

57CD8300 57CD8300 57CD8301 57CD8301

Explanation: IOA hardware error or PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. Response: If you are working with one of the card
Choose the card type to identify the physical parts of types below, the adapter has mulitple physical parts.
the storage adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

Chapter 142. (57CD) Reference codes 835

57CD8302 • 57CD9000

57CD8302 57CD8302 57CD8400 57CD8400

Explanation: Missing Licensed Internal Code Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support Failing Item:
this I/O adapter is loaded. v PTFSRCH
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the 57CD8404 57CD8404
card type to identify the physical parts of the storage
adapter. Explanation: System log entry only. No service action
required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list 57CD9000 57CD9000
here, the embedded storage adapter (STORIOA) has Explanation: Device error
three physical parts:
v The embedded storage adapter on the I/O Response: If you are working with one of the card
backplane. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v The RAID enablement card. the storage adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
See symbolic FRU FEATCRD for the location codes of
FRUs from the serviceable event or the failing item list
the FRUs if they are not listed in the serviceable event
here, the embedded storage adapter (STORIOA) has
or if you are working the failing item list here.
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter v The Battery charger and carrier card.
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card for embedded IOA) read the following: When
or if you are working the failing item list here. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item v The Battery charger and carrier card.
list here, the embedded storage adapters (STORIOA)
have two physical parts: See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT. embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not have two physical parts:
listed in the serviceable event or if you are working the v The embedded storage adapter on the DASD
failing item list here. backplane.
Failing Item: v The dual battery charger and carrier card. To
determine which battery is connected to which
v SVCDOCS
embedded IOA use the bus number of the IOA with
v STORIOA symbolic FRU CACHBAT.

836 System reference codes (1xxx - Axxx)

 57CD9001 • 57CD9027

See symbolic FRU FEATCRD for the location code of

57CD9022 57CD9022
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Explanation: Two or more disk units missing from
failing item list here. RAID-5 or RAID-6 array
Failing Item: Failing Item:
v FI01105 v SIP3111
v STORIOA
57CD9023 57CD9023
57CD9001 57CD9001 Explanation: One or more array members not in
Explanation: Device configuration error required physical locations

Failing Item: Failing Item:

v NEXTLVL v SIP3112

57CD9002 57CD9002 57CD9024 57CD9024

Explanation: Device error Explanation: Array member physical location conflicts

with another array
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57CD9008 57CD9008
57CD9025 57CD9025
Explanation: I/O card does not support functions
expected by devices Explanation: Incompatible device

Failing Item: Response: An incompatible device is at the physical

location of the device which is causing the array to be
v SIP3130
exposed.
Failing Item:
57CD9010 57CD9010
v SIP3110
Explanation: Cache data associated with attached
v FI02112
devices cannot be found
Failing Item:
57CD9026 57CD9026
v SIP3120
Explanation: Disk unit not found at required physical
location
57CD9011 57CD9011
Response: A previously exposed disk unit in an array
Explanation: Cache data belongs to devices other than was not found at the required physical location.
those attached
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57CD9027 57CD9027
57CD9020 57CD9020
Explanation: Array not functional due to parity out of
Explanation: Two or more disk units missing from synchronization
RAID-5 or RAID-6 array
Response: Array is or would become exposed and
Failing Item: parity data is out of synchronization
v SIP3111
Failing Item:
v SIP3113
57CD9021 57CD9021
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
Failing Item:
v SIP3111

Chapter 142. (57CD) Reference codes 837

57CD9028 • 57CD9070

57CD9028 57CD9028 57CD9041 57CD9041

Explanation: Maximum number of functional arrays Explanation: Background array parity check detected
has been exceeded and corrected errors
Response: Reduce the number of arrays on this I/O Response: Call your next level of support to report
adapter. Either move all the devices in an array to the problem.
another I/O adapter that supports arrays, or stop an
Failing Item:
array on this I/O adapter.
v NEXTLVL
Failing Item:
v SVCDOCS
57CD9042 57CD9042
Explanation: Background parity check corrected errors
57CD9029 57CD9029
on disk unit
Explanation: Maximum number of functional array
Response: Call your next level of support to report
members has been exceeded
the problem.
Response: Contact your next level of support.
Failing Item:
Failing Item: v NEXTLVL
v NEXTLVL
57CD9050 57CD9050
57CD9030 57CD9030
Explanation: Required cache data not found for one or
Explanation: Array no longer protected due to more disk units
missing or failed disk unit
Failing Item:
Failing Item: v SIP3131
v SIP3110
v FI02112 57CD9051 57CD9051
Explanation: Cache data exists for one or more
57CD9031 57CD9031 missing or failed devices
Explanation: Automatic rebuild initiated for array Failing Item:
Response: Either a previous rebuild was interrupted v SIP3132
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
57CD9052 57CD9052
for other reference codes and take action on them.
Explanation: Cache data exists for one or more
modified devices
57CD9032 57CD9032
Response: Contact your next level of support.
Explanation: A disk unit in an array is missing or
failed Failing Item:
Response: The array is still protected, but the disk v NEXTLVL
unit should be replaced.
Failing Item: 57CD9054 57CD9054
v SIP3110 Explanation: IOA resources not available due to
v FI02112 previous problems
Failing Item:
57CD9040 57CD9040 v SIP3121
Explanation: Re-synchronization of array parity was
initiated 57CD9070 57CD9070
Response: No action required. Explanation: System log entry only. No service action
required.

838 System reference codes (1xxx - Axxx)

 57CD9071 • 57CD9082

v The embedded storage adapter on the I/O

57CD9071 57CD9071
backplane.
Explanation: Link from IOA to auxiliary or remote v The RAID enablement card.
IOA is operational
v The Battery charger and carrier card.
Response: No service action required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57CD9072 57CD9072
or if you are working the failing item list here.
Explanation: Link from IOA to auxiliary or remote
IOA is non-operational Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Response: No service action required.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
57CD9073 57CD9073 (STORIOA) has two physical parts:
Explanation: Multiple I/O adapters connected in a not v The embedded storage adapter on the I/O
valid configuration backplane.
v The Battery charger and carrier card.
Failing Item:
v SIP3140 See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57CD9074 57CD9074 or if you are working the failing item list here.

Explanation: Multiple I/O adapters connected in a not Card type 57CF (embedded IOAs on DASD backplane
valid configuration with 2BC2 dual battery charger and carrier card for the
Response: Multiple I/O adapters not capable of embedded IOAs) read the following: When working
similar functions or controlling the same set of devices. the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
Failing Item: have two physical parts:
v SIP3141 v The embedded storage adapter on the DASD
backplane.
57CD9075 57CD9075 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Incomplete multipath connection embedded IOA use the bus number of the IOA with
between IOA and remote IOA symbolic FRU CACHBAT.
Failing Item:
v SIP3149 See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57CD9076 57CD9076 failing item list here.
Explanation: Missing auxiliary IOA or remote IOA Failing Item:
Failing Item: v FI01105
v SIP3147 v STORIOA

57CD9081 57CD9081 57CD9082 57CD9082

Explanation: Device error Explanation: Device error

Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.

Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:

Chapter 142. (57CD) Reference codes 839

57CD9083 • 57CDC000

v The embedded storage adapter on the I/O

57CD9090 57CD9090
backplane.
v The RAID enablement card. Explanation: Disk unit has been modified after the
last known status.
v The Battery charger and carrier card.
Response: Use Hardware Service Manager to re-IPL
See symbolic FRU FEATCRD for the location codes of the virtual I/O processor that is associated with this
the FRUs if they are not listed in the serviceable event I/O adapter. Other resources attached to the virtual
or if you are working the failing item list here. I/O processor may then need to be Varied On.
If any reference codes are surfaced, use the new
Card type 57CB (embedded IOA with 2BCF battery reference code to resolve the problem.
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the If you cannot resolve the problem, contact your next
failing item list here, the embedded storage adapter level of support.
(STORIOA) has two physical parts:
Failing Item:
v The embedded storage adapter on the I/O
v SVCDOCS
backplane.
v The Battery charger and carrier card.
57CD9091 57CD9091
See symbolic FRU FEATCRD for the location codes of Explanation: Incorrect hardware configuration change
the FRUs if they are not listed in the serviceable event detected
or if you are working the failing item list here.
Response: Use Hardware Service Manager to re-IPL
Card type 57CF (embedded IOAs on DASD backplane the virtual I/O processor that is associated with this
with 2BC2 dual battery charger and carrier card for the I/O adapter. Other resources attached to the virtual
embedded IOAs) read the following: When working I/O processor may then need to be Varied On.
the FRUs from the serviceable event or the failing item If any reference codes are surfaced, use the new
list here, the embedded storage adapters (STORIOA) reference code to resolve the problem.
have two physical parts:
If you cannot resolve the problem, contact your next
v The embedded storage adapter on the DASD
level of support.
backplane.
v The dual battery charger and carrier card. To Failing Item:
determine which battery is connected to which v SVCDOCS
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
57CD9092 57CD9092
See symbolic FRU FEATCRD for the location code of Explanation: Disk unit requires initialization before
the dual battery charger and carrier card if it is not use.
listed in the serviceable event or if you are working the
Failing Item:
failing item list here.
v SIP3134
Failing Item:
v FI01105
57CD9500 57CD9500
v STORIOA
Explanation: Internal program error in driver code.

57CD9083 57CD9083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
57CD9903 57CD9903
57CD9084 57CD9084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
57CDC000 57CDC000
Explanation: System log entry only. No service action
required.
Response: No action is required. This reference code
is logged for information only.

840 System reference codes (1xxx - Axxx)

 57CDC402 • 57CDFFF4

See symbolic FRU FEATCRD for the location code of

57CDC402 57CDC402
the dual battery charger and carrier card if it is not
Explanation: Licensed Internal Code error listed in the serviceable event or if you are working the
failing item list here.
Response: Ask your next level of support for
assistance. Failing Item:
Failing Item: v STORIOA
v PTFSRCH v ANYBRDG

57CDFF3D 57CDFF3D 57CDFFF4 57CDFFF4

Explanation: I/O adapter detected a recoverable error Explanation: Device backplane problem

Response: If you are working with one of the card Failing Item:
types below, the adapter has mulitple physical parts. v SASEXP
Choose the card type to identify the physical parts of v SASCABL
the storage adapter.
v STORIOA
Card type 2BE1 (feature RAID enablement card for v DEVBPLN
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

Chapter 142. (57CD) Reference codes 841

842 System reference codes (1xxx - Axxx)
Chapter 143. (57CF) Reference codes
v The dual battery charger and carrier card. To
57CF1310 57CF1310
determine which battery is connected to which
Explanation: I/O adapter resource not available embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
Response: The I/O adapter error log is being filled
faster than the errors are being reported to the system.
See symbolic FRU FEATCRD for the location code of
Check other errors reported to the system and correct
the dual battery charger and carrier card if it is not
them.
listed in the serviceable event or if you are working the
failing item list here.
57CF3000 57CF3000
Failing Item:
Explanation: A permanent failure occurred v STORIOA
Response: If you are working with one of the card v ANYBRDG
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
57CF3020 57CF3020
the storage adapter.
Explanation: Storage subsystem configuration error
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Failing Item:
FRUs from the serviceable event or the failing item list v SIP4050
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O 57CF3100 57CF3100
backplane. Explanation: Device bus interface error occurred
v The RAID enablement card.
Failing Item:
v The Battery charger and carrier card.
v SIP4050

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event 57CF3140 57CF3140
or if you are working the failing item list here.
Explanation: System log entry only. No service action
required.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the 57CF3202 57CF3202
failing item list here, the embedded storage adapter
Explanation: Storage subsystem configuration error
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O Response: The device is not supported in the current
backplane. configuration. An I/O processor might be required.
v The Battery charger and carrier card. Failing Item:
v SVCDOCS
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. 57CF3400 57CF3400
Explanation: Unknown resource error
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Response: If you are working with one of the card
embedded IOAs) read the following: When working types below, the adapter has mulitple physical parts.
the FRUs from the serviceable event or the failing item Choose the card type to identify the physical parts of
list here, the embedded storage adapters (STORIOA) the storage adapter.
have two physical parts: Card type 57CB (embedded IOA with 2BCF battery
v The embedded storage adapter on the DASD card). When working the FRUs from the serviceable
backplane. event or the failing item list here, the embedded
storage adapter (STORIOA) has two physical parts:

© Copyright IBM Corp. 2007, 2009 843

57CF3401 • 57CF4041

v The embedded storage adapter on the I/O contact your service provider.
backplane.
Failing Item:
v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event 57CF34FF 57CF34FF
or if you are working the failing item list here.
Explanation: Format in progress
Card type 57CF (embedded IOAs on DASD backplane Response: No action required. This reference code is
with 2BC2 dual battery charger and carrier card). When logged for information only.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapters
57CF3601 57CF3601
(STORIOA) have two physical parts:
v The embedded storage adapter on the DASD Explanation: System log entry only. No service action
backplane. required.
v The dual battery charger and carrier card. To
determine which battery is connected to which 57CF4010 57CF4010
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. Explanation: Configuration error
Response: Incorrect connection between cascaded
See symbolic FRU FEATCRD for the location code of enclosures.
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Failing Item:
failing item list here. v SIP3142
Failing Item:
v SIP4050 57CF4020 57CF4020

v FI02112 Explanation: Configuration error

v STORIOA Response: Number of connections exceed I/O adapter
v SASCABL design limits.
Failing Item:
57CF3401 57CF3401 v SIP3143
Explanation: Device backplane problem
Failing Item: 57CF4030 57CF4030

v SASEXP Explanation: Configuration error

v DEVBPLN Response: Incorrect multipath connection.
Failing Item:
57CF3405 57CF3405
v SIP4044
Explanation: An error occurred during task
initialization for a removable media device. This SRC is
57CF4040 57CF4040
logged when an error occurs and the removable media
device driver cannot determine the device type or Explanation: Configuration error
model.
Response: Incomplete multipath connection between
Response: Perform the following: I/O adapter and enclosure.
v Check the Product Activity Log for other entries that Failing Item:
indicate interface problems and work those
v SIP4044
problems.
v Check the device firmware level and apply the latest
PTFs. 57CF4041 57CF4041
v Check for LIC logs with major code 2E00. Contact Explanation: Incomplete multipath connection
your next level of support with the information you
have gathered. Response: Incomplete multipath connection between
device backplane and device.
Problem determination: IPL the IOP to retry the
device identification process. If the error persists then Failing Item:

844 System reference codes (1xxx - Axxx)

 57CF4050 • 57CF4150

v SIP3146 v The embedded storage adapter on the DASD

backplane.
57CF4050 57CF4050 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Enclosure does not support required embedded IOA use the bus number of the IOA with
multipath function symbolic FRU CACHBAT.
Failing Item:
See symbolic FRU FEATCRD for the location code of
v SIP3148
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57CF4060 57CF4060 failing item list here.

Explanation: Multipath redundancy level reduced Failing Item:

Response: A redundant disk unit connection has v SIP4052

failed. v SASCABL

Failing Item: v SASEXP

v SIP4053 v DEVBPLN

v SASCABL v STORIOA

v SASEXP v FI01105

57CF4061 57CF4061 57CF4101 57CF4101

Explanation: Multipath redundancy level increased Explanation: Temporary device bus fabric error

Response: A redundant disk unit connection has been Failing Item:

restored. No service action is required. v SIP4052

57CF4070 57CF4070 57CF4110 57CF4110

Explanation: System log entry only. No service action Explanation: Unsupported enclosure function detected
required.
Failing Item:
v SIP3145
57CF4100 57CF4100
Explanation: Device bus fabric error 57CF4150 57CF4150
Response: If you are working with one of the card Explanation: I/O adapter detected PCI bus error
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Response: If this event appears in a serviceable event
the storage adapter. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Card type 57CB (embedded IOA with 2BCF battery service action is required.
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the If you are working with one of the card types below,
failing item list here, the embedded storage adapter the adapter has mulitple physical parts. Choose the
(STORIOA) has two physical parts: card type to identify the physical parts of the storage
adapter.
v The embedded storage adapter on the I/O
backplane. Card type 2BE1 (feature RAID enablement card for
v The Battery charger and carrier card. embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
See symbolic FRU FEATCRD for the location codes of here, the embedded storage adapter (STORIOA) has
the FRUs if they are not listed in the serviceable event three physical parts:
or if you are working the failing item list here. v The embedded storage adapter on the I/O
backplane.
Card type 57CF (embedded IOAs on DASD backplane v The RAID enablement card.
with 2BC2 dual battery charger and carrier card for the v The Battery charger and carrier card.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:

Chapter 143. (57CF) Reference codes 845

57CF4160 • 57CF8008

See symbolic FRU FEATCRD for the location codes of v The RAID enablement card.
the FRUs if they are not listed in the serviceable event v The Battery charger and carrier card.
or if you are working the failing item list here.
See symbolic FRU FEATCRD for the location codes of
Card type 57CB (embedded IOA with 2BCF battery the FRUs if they are not listed in the serviceable event
card for embedded IOA) read the following: When or if you are working the failing item list here.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter Card type 57CB (embedded IOA with 2BCF battery
(STORIOA) has two physical parts: card for embedded IOA) read the following: When
v The embedded storage adapter on the I/O working the FRUs from the serviceable event or the
backplane. failing item list here, the embedded storage adapter
v The Battery charger and carrier card. (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
See symbolic FRU FEATCRD for the location codes of backplane.
the FRUs if they are not listed in the serviceable event v The Battery charger and carrier card.
or if you are working the failing item list here.
See symbolic FRU FEATCRD for the location codes of
Card type 57CF (embedded IOAs on DASD backplane the FRUs if they are not listed in the serviceable event
with 2BC2 dual battery charger and carrier card for the or if you are working the failing item list here.
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
v The dual battery charger and carrier card. To have two physical parts:
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
Failing Item: the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
v BACKPLN
failing item list here.
v STORIOA
Failing Item:
v BACKPLN
57CF4160 57CF4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
57CF8008 57CF8008
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Explanation: A permanent cache battery pack failure
event does not appear in a serviceable event view, no occurred
service action is required. Response: Under a certain configuration, this SRC
If you are working with one of the card types below, may not represent an error that requires a service
the adapter has mulitple physical parts. Choose the action. Depending on the configuration of the system,
card type to identify the physical parts of the storage the Storage IOA may have been altered and/or the
adapter. Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has If you are working with one of the card types below,
three physical parts: the adapter has mulitple physical parts. Choose the
card type to identify the physical parts of the storage
v The embedded storage adapter on the I/O
adapter.
backplane.

846 System reference codes (1xxx - Axxx)

 57CF8009 • 57CF8100

Card type 2BE1 (feature RAID enablement card for

57CF8100 57CF8100
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list Explanation: Licensed Internal Code error
here, the embedded storage adapter (STORIOA) has
Response: If you are working with one of the card
three physical parts:
types below, the adapter has mulitple physical parts.
v The embedded storage adapter on the I/O Choose the card type to identify the physical parts of
backplane. the storage adapter.
v The RAID enablement card.
Card type 2BE1 (feature RAID enablement card for
v The Battery charger and carrier card. embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
See symbolic FRU FEATCRD for the location codes of here, the embedded storage adapter (STORIOA) has
the FRUs if they are not listed in the serviceable event three physical parts:
or if you are working the failing item list here.
v The embedded storage adapter on the I/O
backplane.
Card type 57CB (embedded IOA with 2BCF battery
card) read the following: When working the FRUs from v The RAID enablement card.
the serviceable event or the failing item list here, the v The Battery charger and carrier card.
embedded storage adapter (STORIOA) has two
physical parts: See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the I/O the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
v The Battery charger and carrier card.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
See symbolic FRU FEATCRD for the location codes of
working the FRUs from the serviceable event or the
the FRUs if they are not listed in the serviceable event
failing item list here, the embedded storage adapter
or if you are working the failing item list here.
(STORIOA) has two physical parts:

Card type 57CF (embedded IOAs on DASD backplane v The embedded storage adapter on the I/O
with 2BC2 dual battery charger and carrier card) read backplane.
the following: When working the FRUs from the v The Battery charger and carrier card.
serviceable event or the failing item list here, the
embedded storage adapters (STORIOA) have two See symbolic FRU FEATCRD for the location codes of
physical parts: the FRUs if they are not listed in the serviceable event
v The embedded storage adapter on the DASD or if you are working the failing item list here.
backplane.
Card type 57CF (embedded IOAs on DASD backplane
v The dual battery charger and carrier card. To
with 2BC2 dual battery charger and carrier card for the
determine which battery is connected to which
embedded IOAs) read the following: When working
embedded IOA use the bus number of the IOA with
the FRUs from the serviceable event or the failing item
symbolic FRU CACHBAT.
list here, the embedded storage adapters (STORIOA)
have two physical parts:
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not v The embedded storage adapter on the DASD
listed in the serviceable event or if you are working the backplane.
failing item list here. v The dual battery charger and carrier card. To
determine which battery is connected to which
Failing Item:
embedded IOA use the bus number of the IOA with
v CACHBAT symbolic FRU CACHBAT.
v STORIOA
v FEATCRD See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57CF8009 57CF8009 failing item list here.
Explanation: Impending cache battery pack failure Failing Item:
Failing Item: v PTFSRCH
v CACHBAT v STORIOA

Chapter 143. (57CF) Reference codes 847

57CF8130 • 57CF8151

v The embedded storage adapter on the I/O

57CF8130 57CF8130
backplane.
Explanation: IOA detected recoverable device bus v The RAID enablement card.
error
v The Battery charger and carrier card.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this See symbolic FRU FEATCRD for the location codes of
event does not appear in a serviceable event view, no the FRUs if they are not listed in the serviceable event
service action is required. or if you are working the failing item list here.
Failing Item:
Card type 57CB (embedded IOA with 2BCF battery
v SIP4050 card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
57CF8140 57CF8140 failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
Explanation: IOA detected recoverable device bus
v The embedded storage adapter on the I/O
error
backplane.
Response: If this event appears in a serviceable event v The Battery charger and carrier card.
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no See symbolic FRU FEATCRD for the location codes of
service action is required. the FRUs if they are not listed in the serviceable event
Failing Item: or if you are working the failing item list here.
v SIP4050
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
57CF8141 57CF8141 embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
Explanation: IOA detected recoverable device error
list here, the embedded storage adapters (STORIOA)
Response: No action is required. This reference code have two physical parts:
is logged for information only. v The embedded storage adapter on the DASD
backplane.
57CF8146 57CF8146 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Disk device detected recoverable error
embedded IOA use the bus number of the IOA with
Failing Item: symbolic FRU CACHBAT.
v FI01105
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
57CF8150 57CF8150 listed in the serviceable event or if you are working the
Explanation: A permanent failure occurred failing item list here.

Response: Under a certain configuration, this SRC Failing Item:

may not represent an error that requires a service v STORIOA
action. Depending on the configuration of the system, v ANYBRDG
the Storage IOA may have been altered and/or the
Storage IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load 57CF8151 57CF8151
Source drive. If this is the case, this error will be posted Explanation: Licensed Internal Code error
each time the IOA is IPLed and it can be ignored.
Response: If you are working with one of the card
If you are working with one of the card types below, types below, the adapter has mulitple physical parts.
the adapter has mulitple physical parts. Choose the Choose the card type to identify the physical parts of
card type to identify the physical parts of the storage the storage adapter.
adapter.
Card type 2BE1 (feature RAID enablement card for
Card type 2BE1 (feature RAID enablement card for embedded IOA) read the following: When working the
embedded IOA) read the following: When working the FRUs from the serviceable event or the failing item list
FRUs from the serviceable event or the failing item list here, the embedded storage adapter (STORIOA) has
here, the embedded storage adapter (STORIOA) has three physical parts:
three physical parts:

848 System reference codes (1xxx - Axxx)

 57CF8155 • 57CF8156

v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The RAID enablement card. v The RAID enablement card.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: (STORIOA) has two physical parts:
v The embedded storage adapter on the I/O v The embedded storage adapter on the I/O
backplane. backplane.
v The Battery charger and carrier card. v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) list here, the embedded storage adapters (STORIOA)
have two physical parts: have two physical parts:
v The embedded storage adapter on the DASD v The embedded storage adapter on the DASD
backplane. backplane.
v The dual battery charger and carrier card. To v The dual battery charger and carrier card. To
determine which battery is connected to which determine which battery is connected to which
embedded IOA use the bus number of the IOA with embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT. symbolic FRU CACHBAT.

See symbolic FRU FEATCRD for the location code of See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the listed in the serviceable event or if you are working the
failing item list here. failing item list here.
Failing Item: Failing Item:
v PTFSRCH v PTFSRCH
v STORIOA v STORIOA

57CF8155 57CF8155 57CF8156 57CF8156

Explanation: A permanent failure occurred Explanation: A permanent failure occurred
Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.
Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:

Chapter 143. (57CF) Reference codes 849

57CF8157

v The embedded storage adapter on the I/O If you are replacing the I/O adapter and you are
backplane. working with one of the card types below, the adapter
v The RAID enablement card. has mulitple physical parts. Choose the card type to
identify the physical parts of the storage adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
See symbolic FRU FEATCRD for the location codes of embedded IOA) read the following: When working the
the FRUs if they are not listed in the serviceable event FRUs from the serviceable event or the failing item list
or if you are working the failing item list here. here, the embedded storage adapter (STORIOA) has
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v The Battery charger and carrier card.

v The embedded storage adapter on the I/O

See symbolic FRU FEATCRD for the location codes of
backplane.
the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card for embedded IOA) read the following: When
or if you are working the failing item list here. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA) v The Battery charger and carrier card.
have two physical parts:
See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD
the FRUs if they are not listed in the serviceable event
backplane.
or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT. embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not have two physical parts:
listed in the serviceable event or if you are working the
v The embedded storage adapter on the DASD
failing item list here.
backplane.
Failing Item: v The dual battery charger and carrier card. To
v PTFSRCH determine which battery is connected to which
v STORIOA embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

57CF8157 57CF8157 See symbolic FRU FEATCRD for the location code of
Explanation: I/O adapter card error the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
Response: The FRU list in the Service Action Log will failing item list here.
vary based on the conditions this event was logged for.
Failing Item:
Display the Service Action Log entry for this SRC. If v SVCDOCS
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates v STORIOA
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Use Hardware Service Manager
to re-IPL the virtual I/O processor that is associated
with this I/O adapter. Other resources attached to the
virtual I/O processor may then need to be Varied On.

850 System reference codes (1xxx - Axxx)

 57CF8300 • 57CF8301

57CF8300 57CF8300 57CF8301 57CF8301

Explanation: IOA hardware error or PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. Response: If you are working with one of the card
Choose the card type to identify the physical parts of types below, the adapter has mulitple physical parts.
the storage adapter. Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the Card type 2BE1 (feature RAID enablement card for
FRUs from the serviceable event or the failing item list embedded IOA) read the following: When working the
here, the embedded storage adapter (STORIOA) has FRUs from the serviceable event or the failing item list
three physical parts: here, the embedded storage adapter (STORIOA) has
v The embedded storage adapter on the I/O three physical parts:
backplane. v The embedded storage adapter on the I/O
v The RAID enablement card. backplane.
v The Battery charger and carrier card. v The RAID enablement card.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Card type 57CB (embedded IOA with 2BCF battery
working the FRUs from the serviceable event or the card for embedded IOA) read the following: When
failing item list here, the embedded storage adapter working the FRUs from the serviceable event or the
(STORIOA) has two physical parts: failing item list here, the embedded storage adapter
v The embedded storage adapter on the I/O (STORIOA) has two physical parts:
backplane. v The embedded storage adapter on the I/O
v The Battery charger and carrier card. backplane.
v The Battery charger and carrier card.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event See symbolic FRU FEATCRD for the location codes of
or if you are working the failing item list here. the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.
Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the Card type 57CF (embedded IOAs on DASD backplane
embedded IOAs) read the following: When working with 2BC2 dual battery charger and carrier card for the
the FRUs from the serviceable event or the failing item embedded IOAs) read the following: When working
list here, the embedded storage adapters (STORIOA) the FRUs from the serviceable event or the failing item
have two physical parts: list here, the embedded storage adapters (STORIOA)
v The embedded storage adapter on the DASD have two physical parts:
backplane. v The embedded storage adapter on the DASD
v The dual battery charger and carrier card. To backplane.
determine which battery is connected to which v The dual battery charger and carrier card. To
embedded IOA use the bus number of the IOA with determine which battery is connected to which
symbolic FRU CACHBAT. embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not See symbolic FRU FEATCRD for the location code of
listed in the serviceable event or if you are working the the dual battery charger and carrier card if it is not
failing item list here. listed in the serviceable event or if you are working the
failing item list here.
Failing Item:
v STORIOA Failing Item:
v ANYBRDG v PTFSRCH
v PTFSRCH v STORIOA

Chapter 143. (57CF) Reference codes 851

57CF8302 • 57CF9000

57CF8302 57CF8302 57CF8400 57CF8400

Explanation: Missing Licensed Internal Code Explanation: Licensed Internal Code error
Response: Ensure that the code necessary to support Failing Item:
this I/O adapter is loaded. v PTFSRCH
If you are working with one of the card types below,
the adapter has mulitple physical parts. Choose the 57CF8404 57CF8404
card type to identify the physical parts of the storage
adapter. Explanation: System log entry only. No service action
required.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list 57CF9000 57CF9000
here, the embedded storage adapter (STORIOA) has Explanation: Device error
three physical parts:
v The embedded storage adapter on the I/O Response: If you are working with one of the card
backplane. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
v The RAID enablement card. the storage adapter.
v The Battery charger and carrier card.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
See symbolic FRU FEATCRD for the location codes of
FRUs from the serviceable event or the failing item list
the FRUs if they are not listed in the serviceable event
here, the embedded storage adapter (STORIOA) has
or if you are working the failing item list here.
three physical parts:
Card type 57CB (embedded IOA with 2BCF battery v The embedded storage adapter on the I/O
card for embedded IOA) read the following: When backplane.
working the FRUs from the serviceable event or the v The RAID enablement card.
failing item list here, the embedded storage adapter v The Battery charger and carrier card.
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O See symbolic FRU FEATCRD for the location codes of
backplane. the FRUs if they are not listed in the serviceable event
v The Battery charger and carrier card. or if you are working the failing item list here.

See symbolic FRU FEATCRD for the location codes of Card type 57CB (embedded IOA with 2BCF battery
the FRUs if they are not listed in the serviceable event card for embedded IOA) read the following: When
or if you are working the failing item list here. working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
Card type 57CF (embedded IOAs on DASD backplane (STORIOA) has two physical parts:
with 2BC2 dual battery charger and carrier card for the v The embedded storage adapter on the I/O
embedded IOAs) read the following: When working backplane.
the FRUs from the serviceable event or the failing item v The Battery charger and carrier card.
list here, the embedded storage adapters (STORIOA)
have two physical parts: See symbolic FRU FEATCRD for the location codes of
v The embedded storage adapter on the DASD the FRUs if they are not listed in the serviceable event
backplane. or if you are working the failing item list here.
v The dual battery charger and carrier card. To
determine which battery is connected to which Card type 57CF (embedded IOAs on DASD backplane
embedded IOA use the bus number of the IOA with with 2BC2 dual battery charger and carrier card for the
symbolic FRU CACHBAT. embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
See symbolic FRU FEATCRD for the location code of list here, the embedded storage adapters (STORIOA)
the dual battery charger and carrier card if it is not have two physical parts:
listed in the serviceable event or if you are working the v The embedded storage adapter on the DASD
failing item list here. backplane.
Failing Item: v The dual battery charger and carrier card. To
determine which battery is connected to which
v SVCDOCS
embedded IOA use the bus number of the IOA with
v STORIOA symbolic FRU CACHBAT.

852 System reference codes (1xxx - Axxx)

 57CF9001 • 57CF9027

See symbolic FRU FEATCRD for the location code of

57CF9022 57CF9022
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the Explanation: Two or more disk units missing from
failing item list here. RAID-5 or RAID-6 array
Failing Item: Failing Item:
v FI01105 v SIP3111
v STORIOA
57CF9023 57CF9023
57CF9001 57CF9001 Explanation: One or more array members not in
Explanation: Device configuration error required physical locations

Failing Item: Failing Item:

v NEXTLVL v SIP3112

57CF9002 57CF9002 57CF9024 57CF9024

Explanation: Device error Explanation: Array member physical location conflicts

with another array
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57CF9008 57CF9008
57CF9025 57CF9025
Explanation: I/O card does not support functions
expected by devices Explanation: Incompatible device

Failing Item: Response: An incompatible device is at the physical

location of the device which is causing the array to be
v SIP3130
exposed.
Failing Item:
57CF9010 57CF9010
v SIP3110
Explanation: Cache data associated with attached
v FI02112
devices cannot be found
Failing Item:
57CF9026 57CF9026
v SIP3120
Explanation: Disk unit not found at required physical
location
57CF9011 57CF9011
Response: A previously exposed disk unit in an array
Explanation: Cache data belongs to devices other than was not found at the required physical location.
those attached
Failing Item:
Failing Item:
v NEXTLVL
v NEXTLVL

57CF9027 57CF9027
57CF9020 57CF9020
Explanation: Array not functional due to parity out of
Explanation: Two or more disk units missing from synchronization
RAID-5 or RAID-6 array
Response: Array is or would become exposed and
Failing Item: parity data is out of synchronization
v SIP3111
Failing Item:
v SIP3113
57CF9021 57CF9021
Explanation: Two or more disk units missing from
RAID-5 or RAID-6 array
Failing Item:
v SIP3111

Chapter 143. (57CF) Reference codes 853

57CF9028 • 57CF9070

57CF9028 57CF9028 57CF9041 57CF9041

Explanation: Maximum number of functional arrays Explanation: Background array parity check detected
has been exceeded and corrected errors
Response: Reduce the number of arrays on this I/O Response: Call your next level of support to report
adapter. Either move all the devices in an array to the problem.
another I/O adapter that supports arrays, or stop an
Failing Item:
array on this I/O adapter.
v NEXTLVL
Failing Item:
v SVCDOCS
57CF9042 57CF9042
Explanation: Background parity check corrected errors
57CF9029 57CF9029
on disk unit
Explanation: Maximum number of functional array
Response: Call your next level of support to report
members has been exceeded
the problem.
Response: Contact your next level of support.
Failing Item:
Failing Item: v NEXTLVL
v NEXTLVL
57CF9050 57CF9050
57CF9030 57CF9030
Explanation: Required cache data not found for one or
Explanation: Array no longer protected due to more disk units
missing or failed disk unit
Failing Item:
Failing Item: v SIP3131
v SIP3110
v FI02112 57CF9051 57CF9051
Explanation: Cache data exists for one or more
57CF9031 57CF9031 missing or failed devices
Explanation: Automatic rebuild initiated for array Failing Item:
Response: Either a previous rebuild was interrupted v SIP3132
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
57CF9052 57CF9052
for other reference codes and take action on them.
Explanation: Cache data exists for one or more
modified devices
57CF9032 57CF9032
Response: Contact your next level of support.
Explanation: A disk unit in an array is missing or
failed Failing Item:
Response: The array is still protected, but the disk v NEXTLVL
unit should be replaced.
Failing Item: 57CF9054 57CF9054
v SIP3110 Explanation: IOA resources not available due to
v FI02112 previous problems
Failing Item:
57CF9040 57CF9040 v SIP3121
Explanation: Re-synchronization of array parity was
initiated 57CF9070 57CF9070
Response: No action required. Explanation: System log entry only. No service action
required.

854 System reference codes (1xxx - Axxx)

 57CF9071 • 57CF9082

v The embedded storage adapter on the I/O

57CF9071 57CF9071
backplane.
Explanation: Link from IOA to auxiliary or remote v The RAID enablement card.
IOA is operational
v The Battery charger and carrier card.
Response: No service action required.
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57CF9072 57CF9072
or if you are working the failing item list here.
Explanation: Link from IOA to auxiliary or remote
IOA is non-operational Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When
Response: No service action required.
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
57CF9073 57CF9073 (STORIOA) has two physical parts:
Explanation: Multiple I/O adapters connected in a not v The embedded storage adapter on the I/O
valid configuration backplane.
v The Battery charger and carrier card.
Failing Item:
v SIP4040 See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57CF9074 57CF9074 or if you are working the failing item list here.

Explanation: Multiple I/O adapters connected in a not Card type 57CF (embedded IOAs on DASD backplane
valid configuration with 2BC2 dual battery charger and carrier card for the
Response: Multiple I/O adapters not capable of embedded IOAs) read the following: When working
similar functions or controlling the same set of devices. the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
Failing Item: have two physical parts:
v SIP4041 v The embedded storage adapter on the DASD
backplane.
57CF9075 57CF9075 v The dual battery charger and carrier card. To
determine which battery is connected to which
Explanation: Incomplete multipath connection embedded IOA use the bus number of the IOA with
between IOA and remote IOA symbolic FRU CACHBAT.
Failing Item:
v SIP4049 See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
listed in the serviceable event or if you are working the
57CF9076 57CF9076 failing item list here.
Explanation: Missing auxiliary IOA or remote IOA Failing Item:
Failing Item: v FI01105
v SIP4047 v STORIOA

57CF9081 57CF9081 57CF9082 57CF9082

Explanation: Device error Explanation: Device error

Response: If you are working with one of the card Response: If you are working with one of the card
types below, the adapter has mulitple physical parts. types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of Choose the card type to identify the physical parts of
the storage adapter. the storage adapter.

Card type 2BE1 (feature RAID enablement card for Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has here, the embedded storage adapter (STORIOA) has
three physical parts: three physical parts:

Chapter 143. (57CF) Reference codes 855

57CF9083 • 57CFC000

v The embedded storage adapter on the I/O

57CF9090 57CF9090
backplane.
v The RAID enablement card. Explanation: Disk unit has been modified after the
last known status.
v The Battery charger and carrier card.
Response: Use Hardware Service Manager to re-IPL
See symbolic FRU FEATCRD for the location codes of the virtual I/O processor that is associated with this
the FRUs if they are not listed in the serviceable event I/O adapter. Other resources attached to the virtual
or if you are working the failing item list here. I/O processor may then need to be Varied On.
If any reference codes are surfaced, use the new
Card type 57CB (embedded IOA with 2BCF battery reference code to resolve the problem.
card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the If you cannot resolve the problem, contact your next
failing item list here, the embedded storage adapter level of support.
(STORIOA) has two physical parts:
Failing Item:
v The embedded storage adapter on the I/O
v SVCDOCS
backplane.
v The Battery charger and carrier card.
57CF9091 57CF9091
See symbolic FRU FEATCRD for the location codes of Explanation: Incorrect hardware configuration change
the FRUs if they are not listed in the serviceable event detected
or if you are working the failing item list here.
Response: Use Hardware Service Manager to re-IPL
Card type 57CF (embedded IOAs on DASD backplane the virtual I/O processor that is associated with this
with 2BC2 dual battery charger and carrier card for the I/O adapter. Other resources attached to the virtual
embedded IOAs) read the following: When working I/O processor may then need to be Varied On.
the FRUs from the serviceable event or the failing item If any reference codes are surfaced, use the new
list here, the embedded storage adapters (STORIOA) reference code to resolve the problem.
have two physical parts:
If you cannot resolve the problem, contact your next
v The embedded storage adapter on the DASD
level of support.
backplane.
v The dual battery charger and carrier card. To Failing Item:
determine which battery is connected to which v SVCDOCS
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.
57CF9092 57CF9092
See symbolic FRU FEATCRD for the location code of Explanation: Disk unit requires initialization before
the dual battery charger and carrier card if it is not use.
listed in the serviceable event or if you are working the
Failing Item:
failing item list here.
v SIP3134
Failing Item:
v FI01105
57CF9500 57CF9500
v STORIOA
Explanation: Internal program error in driver code.

57CF9083 57CF9083 Failing Item:

v PTFSRCH
Explanation: System log entry only. No service action
required.
57CF9903 57CF9903
57CF9084 57CF9084 Explanation: Tape device information was logged.
Informational event, no service required.
Explanation: System log entry only. No service action
required.
57CFC000 57CFC000
Explanation: System log entry only. No service action
required.
Response: No action is required. This reference code
is logged for information only.

856 System reference codes (1xxx - Axxx)

 57CFC402 • 57CFFF3D

See symbolic FRU FEATCRD for the location code of

57CFC402 57CFC402
the dual battery charger and carrier card if it is not
Explanation: Licensed Internal Code error listed in the serviceable event or if you are working the
failing item list here.
Response: Ask your next level of support for
assistance. Failing Item:
Failing Item: v STORIOA
v PTFSRCH v ANYBRDG

57CFFF3D 57CFFF3D
Explanation: I/O adapter detected a recoverable error
Response: If you are working with one of the card
types below, the adapter has mulitple physical parts.
Choose the card type to identify the physical parts of
the storage adapter.
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
FRUs from the serviceable event or the failing item list
here, the embedded storage adapter (STORIOA) has
three physical parts:
v The embedded storage adapter on the I/O
backplane.
v The RAID enablement card.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CB (embedded IOA with 2BCF battery

card for embedded IOA) read the following: When
working the FRUs from the serviceable event or the
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts:
v The embedded storage adapter on the I/O
backplane.
v The Battery charger and carrier card.

See symbolic FRU FEATCRD for the location codes of

the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here.

Card type 57CF (embedded IOAs on DASD backplane

with 2BC2 dual battery charger and carrier card for the
embedded IOAs) read the following: When working
the FRUs from the serviceable event or the failing item
list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The embedded storage adapter on the DASD
backplane.
v The dual battery charger and carrier card. To
determine which battery is connected to which
embedded IOA use the bus number of the IOA with
symbolic FRU CACHBAT.

Chapter 143. (57CF) Reference codes 857

858 System reference codes (1xxx - Axxx)
Chapter 144. (57FC) Reference codes
v FCPORT
57FC3020 57FC3020
v FCIOA
Explanation: Configuration error on port 0
v FCDEV
Response: Too many devices have been configured on v OPT_CLN
port 0. Change the configuration.
Failing Item: 57FC3140 57FC3140
v SVCDOCS
Explanation: Port 0 is now operational
Response: This reference code and the 3120 reference
57FC3021 57FC3021
code that occurred before it require no service action,
Explanation: Configuration error on port 1 since the port is now operational.
Response: Too many devices have been configured on
port 1. Change the configuration. 57FC3141 57FC3141
Failing Item: Explanation: Port 1 is now operational
v SVCDOCS Response: This reference code and the 3121 reference
code that occurred before it require no service action,
57FC3100 57FC3100 since the port is now operational.

Explanation: Interface error on port 0

57FC3400 57FC3400
Failing Item:
Explanation: Device error
v FCINTF
v ANYFC Failing Item:
v FCIOA v FCDEV
v OPT_CLN v FCINTF
v ANYFC
57FC3101 57FC3101 v FCIOA
v OPT_CLN
Explanation: Interface error on port 1
Failing Item:
57FC3405 57FC3405
v FCINTF
Explanation: An error occurred during task
v ANYFC
initialization for a removable media device. This SRC is
v FCIOA logged when an error occurs and the removable media
v OPT_CLN device driver cannot determine the device type or
model.

57FC3120 57FC3120 Response: Perform the following:

Explanation: A port failure was detected on port 0 v Check the Product Activity Log for other entries that
indicate interface problems and work those
Failing Item: problems.
v FCPORT v Check the device firmware level and apply the latest
v FCIOA PTFs.
v FCDEV v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
v OPT_CLN
have gathered.
Problem determination: IPL the IOP to retry the
57FC3121 57FC3121
device identification process. If the error persists then
Explanation: A port failure was detected on port 1 contact your service provider.
Failing Item: Failing Item:

© Copyright IBM Corp. 2007, 2009 859

57FC34FF • 57FCB402

v PTFSRCH
57FC8300 57FC8300
Explanation: IOA hardware error or PCI bus error
57FC34FF 57FC34FF
Failing Item:
Explanation: Format in progress
v FCIOA
Response: The device indicated that a format is in
v ANYBRDG
progress. When the format is complete, the device
should be usable. No action is required. This reference v PTFSRCH
code is logged for information only. v OPT_CLN

57FC4150 57FC4150 57FC8301 57FC8301

Explanation: I/O adapter detected PCI bus error Explanation: Not valid condition in Licensed Internal
Code
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this Failing Item:
event does not appear in a serviceable event view, no v PTFSRCH
service action is required.
v FCIOA
Failing Item: v OPT_CLN
v BACKPLN
v FCIOA 57FC8302 57FC8302
Explanation: Missing Licensed Internal Code
57FC8100 57FC8100
Response: Ensure that the code necessary to support
Explanation: Licensed Internal Code error this I/O adapter is loaded.
Failing Item: Failing Item:
v PTFSRCH v SVCDOCS
v FCIOA v FCIOA
v OPT_CLN
57FC8130 57FC8130
Explanation: Recovered Fibre Channel interface error 57FC9500 57FC9500
on port 0
Explanation: Internal program error in driver code.
Response: No action required. This reference code is
Failing Item:
logged for information only.
v PTFSRCH

57FC8131 57FC8131
57FC9903 57FC9903
Explanation: Recovered Fibre Channel interface error
on port 1 Explanation: Tape device information was logged.
Informational event, no service required.
Response: No action required. This reference code is
logged for information only.
57FCB000 57FCB000

57FC8150 57FC8150 Explanation: System log entry only, no service action

required
Explanation: A permanent I/O adapter failure
occurred Response: No action is required. This reference code
is logged for information only.
Failing Item:
v FCIOA
57FCB402 57FCB402
v ANYBRDG
Explanation: Licensed Internal Code error
v OPT_CLN
Failing Item:
v PTFSRCH

860 System reference codes (1xxx - Axxx)

 57FCC000 • 57FCC402

57FCC000 57FCC000
Explanation: System log entry only, no service action
required
Response: No action is required. This reference code
is logged for information only.

57FCC402 57FCC402
Explanation: Licensed Internal Code error
Failing Item:
v PTFSRCH

Chapter 144. (57FC) Reference codes 861

862 System reference codes (1xxx - Axxx)
Chapter 145. (57FF) Reference codes
Failing Item:
57FF1310 57FF1310
v IOPIP17
Explanation: I/O adapter resource not available
v USER
Response: The I/O adapter error log is being filled v FI01107
faster than the errors are being reported to the system.
v STORIOA
Check other errors reported to the system and correct
them.
57FF3023 57FF3023
57FF3000 57FF3000 Explanation: SCSI bus configuration error
Explanation: A permanent failure occurred Response: Error occurred on SCSI bus 3.
Failing Item: Failing Item:
v FI01101 v IOPIP17
v ANYBRDG v USER
v FI01107
57FF3006 57FF3006 v STORIOA
Explanation: System bus error
57FF3100 57FF3100
Failing Item:
v FI01101 Explanation: Interface error
v ANYBRDG Response: Error occurred on SCSI bus 0.
v PTFSRCH Failing Item:
v IOPIP13
57FF3020 57FF3020 v FI01107
Explanation: SCSI bus configuration error v STORIOA
Response: Error occurred on SCSI bus 0. v FI01140
v DEVBPLN
Failing Item:
v IOPIP17
57FF3101 57FF3101
v USER
v FI01107 Explanation: Interface error
v STORIOA Response: Error occurred on SCSI bus 1.
Failing Item:
57FF3021 57FF3021 v IOPIP13
Explanation: SCSI bus configuration error v FI01107
Response: Error occurred on SCSI bus 1. v STORIOA
v FI01140
Failing Item:
v DEVBPLN
v IOPIP17
v USER
57FF3102 57FF3102
v FI01107
v STORIOA Explanation: Interface error
Response: Error occurred on SCSI bus 2.
57FF3022 57FF3022 Failing Item:
Explanation: SCSI bus configuration error v IOPIP13
Response: Error occurred on SCSI bus 2. v FI01107

© Copyright IBM Corp. 2007, 2009 863

57FF3103 • 57FF3200

v STORIOA
57FF3140 57FF3140
v FI01140
Explanation: Bus is operational
v DEVBPLN
Response: This reference code and the 3120 reference
code that occurred before it require no service action
57FF3103 57FF3103
because SCSI bus 0 is now operational.
Explanation: Interface error
Response: Error occurred on SCSI bus 3. 57FF3141 57FF3141

Failing Item: Explanation: Bus is operational

v IOPIP13 Response: This reference code and the 3121 reference
v FI01107 code that occurred before it require no service action
v STORIOA because SCSI bus 1 is now operational.

v FI01140
v DEVBPLN 57FF3142 57FF3142
Explanation: Bus is operational
57FF3120 57FF3120 Response: This reference code and the 3122 reference
Explanation: Bus is not operational code that occurred before it require no service action
because SCSI bus 2 is now operational.
Response: Adding a device to SCSI bus 0 of the I/O
Adapter caused the bus to become not operational.
Remove the device. 57FF3143 57FF3143

Failing Item: Explanation: Bus is operational

v SVCDOCS Response: This reference code and the 3123 reference

code that occurred before it require no service action
because SCSI bus 3 is now operational.
57FF3121 57FF3121
Explanation: Bus is not operational 57FF3150 57FF3150
Response: Adding a device to SCSI bus 1 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 0 at the same time. Correct the
Failing Item: SCSI bus 0 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
57FF3122 57FF3122
Explanation: Bus is not operational 57FF3151 57FF3151
Response: Adding a device to SCSI bus 2 of the I/O Explanation: SCSI bus configuration error
Adapter caused the bus to become not operational.
Remove the device. Response: Internal and external SCSI cables are
connected to SCSI bus 1 at the same time. Correct the
Failing Item: SCSI bus 1 configuration.
v SVCDOCS
Failing Item:
v SVCDOCS
57FF3123 57FF3123
Explanation: Bus is not operational 57FF3200 57FF3200
Response: Adding a device to SCSI bus 3 of the I/O Explanation: A tape/CD or disk device reported a
Adapter caused the bus to become not operational. failure
Remove the device.
Failing Item:
Failing Item:
v FI01105
v SVCDOCS
v STORIOA
v MEDIA

864 System reference codes (1xxx - Axxx)

 57FF3202 • 57FF4150

57FF3202 57FF3202 57FF3501 57FF3501

Explanation: Storage subsystem configuration error Explanation: Licensed Internal Code error
Response: The device is not supported in the current Response: The device type is either unsupported or
configuration. An I/O processor might be required. the code has not been loaded to support it.
Failing Item: Failing Item:
v SVCDOCS v FI01105
v PTFSRCH
57FF3400 57FF3400
Explanation: Device error 57FF3601 57FF3601

Response: NOTE: If external devices are attached Explanation: System log entry only. No service action
check EXTSCSI and DEVTERM first. required.

Failing Item:
57FF4150 57FF4150
v FI02112
v STORIOA Explanation: I/O adapter detected PCI bus error
v FI01106 Response: If this event appears in a serviceable event
v FI01140 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
57FF3401 57FF3401
If you are working with one of the card types below,
Explanation: Device backplane problem the adapter has mulitple physical parts. Choose the
Failing Item: card type to identify the physical parts of the storage
adapter.
v DEVBPLN
Card type 2BE1 (feature RAID enablement card for
embedded IOA) read the following: When working the
57FF3405 57FF3405 FRUs from the serviceable event or the failing item list
Explanation: An error occurred during task here, the embedded storage adapter (STORIOA) has
initialization for a removable media device. This SRC is three physical parts:
logged when an error occurs and the removable media v The embedded storage adapter on the I/O
device driver cannot determine the device type or backplane.
model. v The RAID enablement card.
Response: Perform the following: v The Battery charger and carrier card.
v Check the Product Activity Log for other entries that
indicate interface problems and work those See symbolic FRU FEATCRD for the location codes of
problems. the FRUs if they are not listed in the serviceable event
v Check the device firmware level and apply the latest or if you are working the failing item list here.
PTFs.
Card type 57CB (embedded IOA with 2BCF battery
v Check for LIC logs with major code 2E00. Contact
card for embedded IOA) read the following: When
your next level of support with the information you
working the FRUs from the serviceable event or the
have gathered.
failing item list here, the embedded storage adapter
Problem determination: IPL the IOP to retry the (STORIOA) has two physical parts:
device identification process. If the error persists then v The embedded storage adapter on the I/O
contact your service provider. backplane.
Failing Item: v The Battery charger and carrier card.
v PTFSRCH
See symbolic FRU FEATCRD for the location codes of
the FRUs if they are not listed in the serviceable event
57FF34FF 57FF34FF or if you are working the failing item list here.
Explanation: A device on this adapter is being
formatted. Wait for the formatting to complete. Card type 57CF (embedded IOAs on DASD backplane
with 2BC2 dual battery charger and carrier card for the
Failing Item: embedded IOAs) read the following: When working
v SVCDOCS

Chapter 145. (57FF) Reference codes 865

57FF4160 • 57FF8130

the FRUs from the serviceable event or the failing item Card type 57CF (embedded IOAs on DASD backplane
list here, the embedded storage adapters (STORIOA) with 2BC2 dual battery charger and carrier card for the
have two physical parts: embedded IOAs) read the following: When working
v The embedded storage adapter on the DASD the FRUs from the serviceable event or the failing item
backplane. list here, the embedded storage adapters (STORIOA)
have two physical parts:
v The dual battery charger and carrier card. To
determine which battery is connected to which v The embedded storage adapter on the DASD
embedded IOA use the bus number of the IOA with backplane.
symbolic FRU CACHBAT. v The dual battery charger and carrier card. To
determine which battery is connected to which
See symbolic FRU FEATCRD for the location code of embedded IOA use the bus number of the IOA with
the dual battery charger and carrier card if it is not symbolic FRU CACHBAT.
listed in the serviceable event or if you are working the
failing item list here. See symbolic FRU FEATCRD for the location code of
the dual battery charger and carrier card if it is not
Failing Item:
listed in the serviceable event or if you are working the
v BACKPLN failing item list here.
v STORIOA
Failing Item:
v BACKPLN
57FF4160 57FF4160
v STORIOA
Explanation: I/O adapter detected and recovered a
PCI bus error
57FF8008 57FF8008
Response: If this event appears in a serviceable event
Explanation: A permanent cache battery pack failure
view, work with the failing item list found there. If this
occurred
event does not appear in a serviceable event view, no
service action is required. Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
If you are working with one of the card types below,
action. Depending on the configuration of the system,
the adapter has mulitple physical parts. Choose the
the Storage IOA may have been altered and/or the
card type to identify the physical parts of the storage
Storage IOA Cache may have been disabled to allow
adapter.
attachment of OEM Storage that emulates a Load
Card type 2BE1 (feature RAID enablement card for Source drive. If this is the case, this error will be posted
embedded IOA) read the following: When working the each time the IOA is IPLed and it can be ignored.
FRUs from the serviceable event or the failing item list
Failing Item:
here, the embedded storage adapter (STORIOA) has
three physical parts: v CACHBAT
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The RAID enablement card. 57FF8009 57FF8009
v The Battery charger and carrier card. Explanation: Impending cache battery pack failure

See symbolic FRU FEATCRD for the location codes of Failing Item:
the FRUs if they are not listed in the serviceable event v CACHBAT
or if you are working the failing item list here.
57FF8100 57FF8100
Card type 57CB (embedded IOA with 2BCF battery
card for embedded IOA) read the following: When Explanation: Licensed Internal Code error
working the FRUs from the serviceable event or the
Failing Item:
failing item list here, the embedded storage adapter
(STORIOA) has two physical parts: v PTFSRCH
v The embedded storage adapter on the I/O v STORIOA
backplane.
v The Battery charger and carrier card. 57FF8130 57FF8130
Explanation: IOA detected recoverable device bus
See symbolic FRU FEATCRD for the location codes of
error
the FRUs if they are not listed in the serviceable event
or if you are working the failing item list here. Response: An error occurred on SCSI bus 0. No action

866 System reference codes (1xxx - Axxx)

 57FF8131 • 57FF8157

is required. This reference code is logged for

57FF8150 57FF8150
information only.
Explanation: A permanent failure occurred
57FF8131 57FF8131 Response: NOTE: Under a certain configuration, this
SRC may not represent an error that requires a service
Explanation: IOA detected recoverable device bus
action. Depending on the configuration of the system,
error
the Storage IOA may have been altered and/or the
Response: An error occurred on SCSI bus 1. No action Storage IOA Cache may have been disabled to allow
is required. This reference code is logged for attachment of OEM Storage that emulates a Load
information only. Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.

57FF8132 57FF8132 Failing Item:

Explanation: IOA detected recoverable device bus v STORIOA

error v ANYBRDG
Response: An error occurred on SCSI bus 2. No action
is required. This reference code is logged for 57FF8151 57FF8151
information only.
Explanation: Licensed Internal Code error
Failing Item:
57FF8133 57FF8133
v PTFSRCH
Explanation: IOA detected recoverable device bus
v STORIOA
error
Response: An error occurred on SCSI bus 3. No action
57FF8155 57FF8155
is required. This reference code is logged for
information only. Explanation: A permanent failure occurred
Failing Item:
57FF8140 57FF8140 v PTFSRCH
Explanation: IOA detected recoverable device bus v STORIOA
error
Response: No action is required. This reference code 57FF8156 57FF8156
is logged for information only.
Explanation: A permanent failure occurred
Failing Item:
57FF8141 57FF8141
v PTFSRCH
Explanation: IOA detected recoverable device error
v STORIOA
Response: No action is required. This reference code
is logged for information only.
57FF8157 57FF8157
Explanation: I/O adapter card error
57FF8145 57FF8145
Response: Display the Service Action Log entry for
Explanation: A recoverable error occurred
this SRC. If the Failing Item indicates an I/O adapter,
Failing Item: then replace the I/O adapter. If the Failing Item
v STORIOA indicates SVCDOCS, then do NOT replace the I/O
adapter. This is a recoverable error. Perform the
following for the I/O processor that the I/O adapter is
57FF8146 57FF8146 attached to:
Explanation: Disk device detected recoverable error 1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
Failing Item: re-IPL the IOP. Other resources attached to the IOP
v FI01105 may then need to be Varied On.
2. If disk units are not attached, perform the "VRYCFG
RESET(*YES)" command to reset the IOP and Vary
On attached resources.
Failing Item:

Chapter 145. (57FF) Reference codes 867

57FF8300 • 57FF9020

v SVCDOCS
57FF9002 57FF9002
Explanation: Device error
57FF8300 57FF8300
Response:
Explanation: IOA hardware error or PCI bus error
Failing Item:
Failing Item:
v IOPIP16
v STORIOA
v FI01105
v ANYBRDG
v STORIOA
v PTFSRCH
v FI01140
v BACKPLN
57FF8301 57FF8301
v FI01106
Explanation: Not valid condition in Licensed Internal
Code
57FF9008 57FF9008
Failing Item:
Explanation: I/O card does not support functions
v PTFSRCH
expected by devices
v STORIOA
Response:

57FF8302 57FF8302 Failing Item:

v IOPIP25
Explanation: Missing Licensed Internal Code
Response: Ensure that the code necessary to support
57FF9009 57FF9009
this I/O adapter is loaded.
Explanation: Call your next level of support for
Failing Item:
assistance
v SVCDOCS
Failing Item:
v STORIOA
v SVCDOCS

57FF8400 57FF8400
57FF9010 57FF9010
Explanation: Licensed Internal Code error
Explanation: Cache data associated with attached
Failing Item: devices cannot be found
v PTFSRCH
Response:
Failing Item:
57FF8404 57FF8404
v IOPIP31
Explanation: System log entry only. No service action
required.
57FF9011 57FF9011

57FF9000 57FF9000 Explanation: Cache data belongs to devices other than

those attached
Explanation: Device error
Response:
Failing Item:
Failing Item:
v FI01105
v IOPIP32
v STORIOA

57FF9020 57FF9020
57FF9001 57FF9001
Explanation: Array not functional due to present
Explanation: Device configuration error
hardware configuration.
Response:
Response:
Failing Item:
Failing Item:
v IOPIP33
v IOPIP20

868 System reference codes (1xxx - Axxx)

 57FF9021 • 57FF9031

57FF9021 57FF9021 57FF9027 57FF9027

Explanation: Array not functional due to present Explanation: Array not functional due to present
hardware configuration. hardware configuration.
Response: Response:
Failing Item: Failing Item:
v IOPIP20 v IOPIP34

57FF9022 57FF9022 57FF9028 57FF9028

Explanation: Array not functional due to present Explanation: Incorrect hardware configuration change
hardware configuration. detected
Response: Response: Reduce the number of arrays on this I/O
adapter. Either move all the devices in an array to
Failing Item:
another I/O adapter that supports arrays, or stop an
v IOPIP22 array on this I/O adapter.
Failing Item:
57FF9023 57FF9023
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
57FF9029 57FF9029
Response:
Explanation: Incorrect hardware configuration change
Failing Item: detected
v IOPIP22 Response: Contact your next level of support.
Failing Item:
57FF9024 57FF9024
v SVCDOCS
Explanation: Array not functional due to present
hardware configuration.
57FF902F 57FF902F
Response:
Explanation: Array addendum Product Activity Log
Failing Item: entry
v IOPIP22 Response: This entry contains additional array
information for 90xx reference codes when the array
57FF9025 57FF9025 contains more than 10 members. Use the 90xx entry
that occurred at the same time as this reference code as
Explanation: Disk unit is not supported at its physical the starting point for this problem.
location.
Response: 57FF9030 57FF9030
Failing Item: Explanation: Array no longer protected due to
v IOPIP21 missing or failed disk unit
Response:
57FF9026 57FF9026 Failing Item:
Explanation: Array not functional due to present v FI02112
hardware configuration. v IOPIP21
Response:
Failing Item: 57FF9031 57FF9031
v IOPIP22 Explanation: Automatic rebuild initiated for array
Response: Either a previous rebuild was interrupted
and was automatically restarted, or a hot spare disk
unit was used to automatically rebuild the array. Look
for other reference codes and take action on them.

Chapter 145. (57FF) Reference codes 869

57FF9032 • 57FF9071

Otherwise, perform the procedure indicated in the

57FF9032 57FF9032
failing item list.
Explanation: A disk unit in a RAID array is missing
Failing Item:
or failed
v IOPIP27
Response: The array is still protected, but the disk
unit should be replaced. Replace the device first if a
device is listed first in the Service Action Log. If a 57FF9052 57FF9052
device is not listed first in the Service Action Log then Explanation: Cache data exists for device that has
perform the procedure. been modified.
Failing Item: Response: Contact your next level of support.
v FI02112
Failing Item:
v IOPIP21
v SVCDOCS

57FF9040 57FF9040
57FF9053 57FF9053
Explanation: Array protection temporarily suspended
Explanation: IOA resources not available due to
Response: No action required. Protection will be previous problems
automatically restarted.
Response: Take action on other reference codes which
have surfaced.
57FF9041 57FF9041
If you cannot get to SST or DST, and cannot perform a
Explanation: Background array parity check detected type A or B IPL, perform a type D IPL from removable
and corrected errors media. Look for Product Activity Log entries for other
reference codes and take action on them.
Response: Call your next level of support to report
the problem. Failing Item:
Failing Item: v SVCDOCS
v PTFSRCH
57FF9054 57FF9054
57FF9042 57FF9042 Explanation: IOA resources not available due to
previous problems
Explanation: An array parity error has been detected
and corrected Response: Power off the system and remove all new
or replacement disk units. IPL the system to DST. If
Response: Call your next level of support to report
you cannot perform a type A or B IPL, perform a type
the problem.
D IPL from removable media.
Failing Item:
Look for Product Activity Log entries for other
v NEXTLVL reference codes and take action on them.
Failing Item:
57FF9050 57FF9050
v SVCDOCS
Explanation: Required cache data cannot be located
for a disk unit.
57FF9070 57FF9070
Response:
Explanation: System log entry only. No service action
Failing Item: required.
v IOPIP30
57FF9071 57FF9071
57FF9051 57FF9051 Explanation: Link from IOA to auxiliary cache IOA
Explanation: Cache data exists for a missing or failed went operational
device Response: No service action required.
Response: If all configured units are missing, a 9054
reference code may appear in the product activity log.
If so, perform the action indicated for the 9054
reference code.

870 System reference codes (1xxx - Axxx)

 57FF9072 • 57FFC402

If you cannot resolve the problem, contact your next

57FF9072 57FF9072
level of support.
Explanation: Link from IOA to auxiliary cache IOA
Failing Item:
went non-operational
v SVCDOCS
Response: No service action required.

57FF9092 57FF9092
57FF9073 57FF9073
Explanation: Disk unit requires initialization before
Explanation: Incompatible or non-operational use.
auxiliary cache IOA attached
Response:
Response:
Failing Item:
Failing Item:
v IOPIP26
v IOPIP40

57FF9500 57FF9500
57FF9081 57FF9081
Explanation: Internal program error in driver code.
Explanation: Device error
Failing Item:
Failing Item:
v PTFSRCH
v FI01105
v STORIOA
57FF9902 57FF9902
Explanation: System log entry only. No service action
57FF9082 57FF9082
required.
Explanation: Device error
Response: 57FF9903 57FF9903
Failing Item: Explanation: Tape device information was logged.
v IOPIP16 Informational event, no service required.
v FI01105
v STORIOA 57FFC000 57FFC000
v FI01140 Explanation: System log entry only. No service action
v BACKPLN required.
v FI01106 Response: No action is required. This reference code
is logged for information only.
57FF9090 57FF9090
57FFC100 57FFC100
Explanation: Disk unit has been modified after the
last known status. Explanation: System log entry only. No service action
required.
Response: Re-IPL the system. If any reference codes
are surfaced, use the new reference code to resolve the Response: No action is required. This reference code
problem. is logged for information only.
If you cannot resolve the problem, contact your next
level of support. 57FFC402 57FFC402
Failing Item: Explanation: Licensed Internal Code error
v SVCDOCS Response: Ask your next level of support for
assistance.
57FF9091 57FF9091 Failing Item:
Explanation: Incorrect hardware configuration change v PTFSRCH
detected
Response: Re-IPL the system. If any reference codes
are surfaced, use the new reference code to resolve the
problem.

Chapter 145. (57FF) Reference codes 871

57FFFF3D • 57FFFF6D

57FFFF3D 57FFFF3D
Explanation: I/O adapter detected a recoverable error
Failing Item:
v STORIOA
v ANYBRDG

57FFFF6D 57FFFF6D
Explanation: Recoverable system bus error
Failing Item:
v STORIOA
v ANYBRDG
v PTFSRCH

872 System reference codes (1xxx - Axxx)

Chapter 146. (58B0) Reference codes
v SASEXP
58B0102E 58B0102E
Explanation: Out of alternate sectors for disk storage
58B03109 58B03109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B03002 58B03002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B0310C 58B0310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B03010 58B03010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B0310D 58B0310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B03020 58B03020 58B03110 58B03110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B03029 58B03029
Explanation: A device replacement has occurred 58B03130 58B03130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B03100 58B03100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B034FF 58B034FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 873

58B04041 • 58B0FFF9

Response: No action required. This reference code is

58B070DD 58B070DD
logged for information only.
Explanation: System log entry only, no service action
required
58B04041 58B04041
Explanation: Incomplete multipath connection
58B0FFF3 58B0FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B0FFF4 58B0FFF4
58B04060 58B04060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B0FFF5 58B0FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B04061 58B04061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B04100 58B04100
58B0FFF6 58B0FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B0FFF7 58B0FFF7
58B07000 58B07000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B07001 58B07001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B0FFF9 58B0FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

874 System reference codes (1xxx - Axxx)

 58B0FFFA • 58B0FFFE

event does not appear in a serviceable event view, no

58B0FFFE 58B0FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B0FFFA 58B0FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B0FFFB 58B0FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B0FFFC 58B0FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B0FFFD 58B0FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 146. (58B0) Reference codes 875

876 System reference codes (1xxx - Axxx)
Chapter 147. (58B2) Reference codes
v SASEXP
58B2102E 58B2102E
Explanation: Out of alternate sectors for disk storage
58B23109 58B23109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B23002 58B23002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B2310C 58B2310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B23010 58B23010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B2310D 58B2310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B23020 58B23020 58B23110 58B23110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B23029 58B23029
Explanation: A device replacement has occurred 58B23130 58B23130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B23100 58B23100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B234FF 58B234FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 877

58B24041 • 58B2FFF9

Response: No action required. This reference code is

58B270DD 58B270DD
logged for information only.
Explanation: System log entry only, no service action
required
58B24041 58B24041
Explanation: Incomplete multipath connection
58B2FFF3 58B2FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B2FFF4 58B2FFF4
58B24060 58B24060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B2FFF5 58B2FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B24061 58B24061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B24100 58B24100
58B2FFF6 58B2FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B2FFF7 58B2FFF7
58B27000 58B27000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B27001 58B27001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B2FFF9 58B2FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

878 System reference codes (1xxx - Axxx)

 58B2FFFA • 58B2FFFE

event does not appear in a serviceable event view, no

58B2FFFE 58B2FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B2FFFA 58B2FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B2FFFB 58B2FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B2FFFC 58B2FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B2FFFD 58B2FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 147. (58B2) Reference codes 879

880 System reference codes (1xxx - Axxx)
Chapter 148. (58B3) Reference codes
v SASEXP
58B3102E 58B3102E
Explanation: Out of alternate sectors for disk storage
58B33109 58B33109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B33002 58B33002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B3310C 58B3310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B33010 58B33010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B3310D 58B3310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B33020 58B33020 58B33110 58B33110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B33029 58B33029
Explanation: A device replacement has occurred 58B33130 58B33130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B33100 58B33100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B334FF 58B334FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 881

58B34041 • 58B3FFF9

Response: No action required. This reference code is

58B370DD 58B370DD
logged for information only.
Explanation: System log entry only, no service action
required
58B34041 58B34041
Explanation: Incomplete multipath connection
58B3FFF3 58B3FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B3FFF4 58B3FFF4
58B34060 58B34060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B3FFF5 58B3FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B34061 58B34061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B34100 58B34100
58B3FFF6 58B3FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B3FFF7 58B3FFF7
58B37000 58B37000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B37001 58B37001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B3FFF9 58B3FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

882 System reference codes (1xxx - Axxx)

 58B3FFFA • 58B3FFFE

event does not appear in a serviceable event view, no

58B3FFFE 58B3FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B3FFFA 58B3FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B3FFFB 58B3FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B3FFFC 58B3FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B3FFFD 58B3FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 148. (58B3) Reference codes 883

884 System reference codes (1xxx - Axxx)
Chapter 149. (58B4) Reference codes
v SASEXP
58B4102E 58B4102E
Explanation: Out of alternate sectors for disk storage
58B43109 58B43109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B43002 58B43002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B4310C 58B4310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B43010 58B43010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B4310D 58B4310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B43020 58B43020 58B43110 58B43110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B43029 58B43029
Explanation: A device replacement has occurred 58B43130 58B43130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B43100 58B43100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B434FF 58B434FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 885

58B44041 • 58B4FFF9

Response: No action required. This reference code is

58B470DD 58B470DD
logged for information only.
Explanation: System log entry only, no service action
required
58B44041 58B44041
Explanation: Incomplete multipath connection
58B4FFF3 58B4FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B4FFF4 58B4FFF4
58B44060 58B44060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B4FFF5 58B4FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B44061 58B44061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B44100 58B44100
58B4FFF6 58B4FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B4FFF7 58B4FFF7
58B47000 58B47000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B47001 58B47001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B4FFF9 58B4FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

886 System reference codes (1xxx - Axxx)

 58B4FFFA • 58B4FFFE

event does not appear in a serviceable event view, no

58B4FFFE 58B4FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B4FFFA 58B4FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B4FFFB 58B4FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B4FFFC 58B4FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B4FFFD 58B4FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 149. (58B4) Reference codes 887

888 System reference codes (1xxx - Axxx)
Chapter 150. (58B5) Reference codes
v SASEXP
58B5102E 58B5102E
Explanation: Out of alternate sectors for disk storage
58B53109 58B53109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B53002 58B53002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B5310C 58B5310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B53010 58B53010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B5310D 58B5310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B53020 58B53020 58B53110 58B53110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B53029 58B53029
Explanation: A device replacement has occurred 58B53130 58B53130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B53100 58B53100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B534FF 58B534FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 889

58B54041 • 58B5FFF9

Response: No action required. This reference code is

58B570DD 58B570DD
logged for information only.
Explanation: System log entry only, no service action
required
58B54041 58B54041
Explanation: Incomplete multipath connection
58B5FFF3 58B5FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B5FFF4 58B5FFF4
58B54060 58B54060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B5FFF5 58B5FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B54061 58B54061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B54100 58B54100
58B5FFF6 58B5FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B5FFF7 58B5FFF7
58B57000 58B57000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B57001 58B57001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B5FFF9 58B5FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

890 System reference codes (1xxx - Axxx)

 58B5FFFA • 58B5FFFE

event does not appear in a serviceable event view, no

58B5FFFE 58B5FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B5FFFA 58B5FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B5FFFB 58B5FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B5FFFC 58B5FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B5FFFD 58B5FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 150. (58B5) Reference codes 891

892 System reference codes (1xxx - Axxx)
Chapter 151. (58B6) Reference codes
v SASEXP
58B6102E 58B6102E
Explanation: Out of alternate sectors for disk storage
58B63109 58B63109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v DISKDRV
58B63002 58B63002
v STORIOA
Explanation: Addressed device failed to respond to
v SASCABL
selection
v SASEXP
Failing Item:
v DISKDRV
58B6310C 58B6310C
v STORIOA
Explanation: Device bus error.
v DEVBPLN
v SASCABL Failing Item:
v SASEXP v SIP3250
v DISKDRV
58B63010 58B63010 v STORIOA

Explanation: Disk device returned wrong response to

IOA 58B6310D 58B6310D

Failing Item: Explanation: Device bus error.

v DISKDRV Failing Item:
v STORIOA v SIP3250
v SASCABL v DISKDRV
v SASEXP v STORIOA

58B63020 58B63020 58B63110 58B63110

Explanation: Replacement device is not supported Explanation: Device bus interface error occurred
Failing Item: Failing Item:
v DISKDRV v DISKDRV
v STORIOA v STORIOA
v SASCABL v SASCABL
v SASEXP
58B63029 58B63029
Explanation: A device replacement has occurred 58B63130 58B63130

Response: No action required. This reference code is Explanation: Device Licensed Internal Code
logged for information only. Response: The device is not supported with the level
of code currently on the system. Contact your next
58B63100 58B63100 level of support.

Explanation: Device bus interface error occurred Failing Item:

v SVCDOCS
Failing Item:
v DISKDRV
58B634FF 58B634FF
v STORIOA
v SASCABL Explanation: Format in progress

© Copyright IBM Corp. 2007, 2009 893

58B64041 • 58B6FFF9

Response: No action required. This reference code is

58B670DD 58B670DD
logged for information only.
Explanation: System log entry only, no service action
required
58B64041 58B64041
Explanation: Incomplete multipath connection
58B6FFF3 58B6FFF3
Response: Incomplete multipath connection between
Explanation: Disk media format not valid
device backplane and device.
Failing Item:
Failing Item:
v DISKDRV
v SIP3146

58B6FFF4 58B6FFF4
58B64060 58B64060
Explanation: Disk device problem
Explanation: Multipath redundancy level reduced
Failing Item:
Response: A redundant disk unit connection has
failed. v DISKDRV
v STORIOA
Failing Item:
v SIP3153
58B6FFF5 58B6FFF5
v SASCABL
v SASEXP Explanation: Disk sector read error
Response: If this event appears in a serviceable event
58B64061 58B64061 view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Explanation: Multipath redundancy level increased service action is required.
Response: A redundant disk unit connection has been Failing Item:
restored. No service action is required.
v DISKDRV

58B64100 58B64100
58B6FFF6 58B6FFF6
Explanation: Device bus fabric error
Explanation: Disk device detected recoverable error
Failing Item:
Response: If this event appears in a serviceable event
v SIP3152 view, work with the failing item list found there. If this
v SASCABL event does not appear in a serviceable event view, no
v SASEXP service action is required.

v DEVBPLN Failing Item:

v STORIOA v DISKDRV
v DISKDRV
58B6FFF7 58B6FFF7
58B67000 58B67000 Explanation: Temporary disk data error
Explanation: Disk sector read error Response: If this event appears in a serviceable event
Response: No action required. This reference code is view, work with the failing item list found there. If this
logged for information only. event does not appear in a serviceable event view, no
service action is required.

58B67001 58B67001 Failing Item:

v DISKDRV
Explanation: Temporary disk data error
Response: If this event appears in a serviceable event 58B6FFF9 58B6FFF9
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Explanation: Temporary disk data error
service action is required.
Response: If this event appears in a serviceable event
Failing Item: view, work with the failing item list found there. If this
v DISKDRV

894 System reference codes (1xxx - Axxx)

 58B6FFFA • 58B6FFFE

event does not appear in a serviceable event view, no

58B6FFFE 58B6FFFE
service action is required.
Explanation: Temporary disk bus error
Failing Item:
v DISKDRV Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
58B6FFFA 58B6FFFA service action is required.
Explanation: Temporary disk bus error Failing Item:
Response: If this event appears in a serviceable event v SIP3150
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v SASCABL
v SASEXP

58B6FFFB 58B6FFFB
Explanation: SAS bus reset occurred
Response: No action required. This reference code is
logged for information only.

58B6FFFC 58B6FFFC
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

58B6FFFD 58B6FFFD
Explanation: Soft device bus error.
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v SIP3250
v DISKDRV
v STORIOA

Chapter 151. (58B6) Reference codes 895

896 System reference codes (1xxx - Axxx)
Chapter 152. (5907) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

59073000 59073000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
59073202 59073202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 59079100 59079100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
59073400 59073400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
59079020 59079020
v FI01112

© Copyright IBM Corp. 2007, 2009 897

59079101 • 59079201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
59079101 59079101
Explanation: Fibre Channel interface error detected 59079200 59079200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
59079201 59079201
Explanation: Tape unit command timeout
59079102 59079102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
59079103 59079103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

898 System reference codes (1xxx - Axxx)

 59079202 • 59079304

59079202 59079202 59079300 59079300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
59079301 59079301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
59079302 59079302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
59079210 59079210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 59079303 59079303
Explanation: Gateway device failure
59079211 59079211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
59079304 59079304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
59079220 59079220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 152. (5907) Reference codes 899

59079310 • 59079802

59079310 59079310 59079355 59079355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
59079320 59079320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
59079321 59079321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
59079500 59079500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
59079350 59079350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 59079501 59079501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 59079800 59079800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
59079351 59079351
Explanation: Tape with excessive error rate was 59079801 59079801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
59079802 59079802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

900 System reference codes (1xxx - Axxx)

 59079803 • 5907FFF6

59079803 59079803 59079901 59079901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
59079902 59079902
59079804 59079804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
59079903 59079903
logged for information only.
Explanation: Tape device information logged
59079805 59079805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
5907FFF6 5907FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
59079810 59079810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

59079899 59079899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

59079900 59079900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 152. (5907) Reference codes 901

902 System reference codes (1xxx - Axxx)
Chapter 153. (6258) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

62583000 62583000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
62583202 62583202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 62589100 62589100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
62583400 62583400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
62589020 62589020
v FI01112

© Copyright IBM Corp. 2007, 2009 903

62589101 • 62589201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
62589101 62589101
Explanation: Fibre Channel interface error detected 62589200 62589200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
62589201 62589201
Explanation: Tape unit command timeout
62589102 62589102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
62589103 62589103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

904 System reference codes (1xxx - Axxx)

 62589202 • 62589304

62589202 62589202 62589300 62589300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
62589301 62589301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
62589302 62589302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
62589210 62589210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 62589303 62589303
Explanation: Gateway device failure
62589211 62589211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
62589304 62589304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
62589220 62589220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 153. (6258) Reference codes 905

62589310 • 62589802

62589310 62589310 62589355 62589355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
62589320 62589320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
62589321 62589321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
62589500 62589500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
62589350 62589350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 62589501 62589501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 62589800 62589800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
62589351 62589351
Explanation: Tape with excessive error rate was 62589801 62589801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
62589802 62589802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

906 System reference codes (1xxx - Axxx)

 62589803 • 6258FFF6

62589803 62589803 62589901 62589901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
62589902 62589902
62589804 62589804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
62589903 62589903
logged for information only.
Explanation: Tape device information logged
62589805 62589805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6258FFF6 6258FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
62589810 62589810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

62589899 62589899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

62589900 62589900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 153. (6258) Reference codes 907

908 System reference codes (1xxx - Axxx)
Chapter 154. (6279) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

62793000 62793000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
62793202 62793202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 62799100 62799100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
62793400 62793400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
62799020 62799020
v FI01112

© Copyright IBM Corp. 2007, 2009 909

62799101 • 62799201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
62799101 62799101
Explanation: Fibre Channel interface error detected 62799200 62799200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
62799201 62799201
Explanation: Tape unit command timeout
62799102 62799102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
62799103 62799103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

910 System reference codes (1xxx - Axxx)

 62799202 • 62799304

62799202 62799202 62799300 62799300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
62799301 62799301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
62799302 62799302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
62799210 62799210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 62799303 62799303
Explanation: Gateway device failure
62799211 62799211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
62799304 62799304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
62799220 62799220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 154. (6279) Reference codes 911

62799310 • 62799802

62799310 62799310 62799355 62799355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
62799320 62799320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
62799321 62799321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
62799500 62799500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
62799350 62799350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 62799501 62799501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 62799800 62799800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
62799351 62799351
Explanation: Tape with excessive error rate was 62799801 62799801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
62799802 62799802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

912 System reference codes (1xxx - Axxx)

 62799803 • 6279FFF6

62799803 62799803 62799901 62799901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
62799902 62799902
62799804 62799804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
62799903 62799903
logged for information only.
Explanation: Tape device information logged
62799805 62799805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6279FFF6 6279FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
62799810 62799810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

62799899 62799899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

62799900 62799900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 154. (6279) Reference codes 913

914 System reference codes (1xxx - Axxx)
Chapter 155. (6320) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6320C000 6320C000
Explanation: System log entry only, no service action
6320C022 6320C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6320C002 6320C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6320C010 6320C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6320C020 6320C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 915

6320C023 • 6320C332

3. Ensure that the latest optical LIC PTFs have been

6320C210 6320C210
applied.
Explanation: Unxpected device condition
6320C023 6320C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6320C300 6320C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6320C301 6320C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6320C100 6320C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6320C302 6320C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6320C110 6320C110
Explanation: SCSI command timeout occurred 6320C303 6320C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6320C332 6320C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

916 System reference codes (1xxx - Axxx)

 6320C333 • 6320FF6D

6320C333 6320C333 6320CFF6 6320CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6320CFF7 6320CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6320C400 6320C400 6320CFFE 6320CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6320FF09 6320FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6320C402 6320C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6320FF3D 6320FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6320CFF2 6320CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6320FF6D 6320FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6320CFF4 6320CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 155. (6320) Reference codes 917

918 System reference codes (1xxx - Axxx)
Chapter 156. (6321) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6321C000 6321C000
Explanation: System log entry only, no service action
6321C022 6321C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6321C002 6321C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6321C010 6321C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6321C020 6321C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 919

6321C023 • 6321C332

3. Ensure that the latest optical LIC PTFs have been

6321C210 6321C210
applied.
Explanation: Unxpected device condition
6321C023 6321C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6321C300 6321C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6321C301 6321C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6321C100 6321C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6321C302 6321C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6321C110 6321C110
Explanation: SCSI command timeout occurred 6321C303 6321C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6321C332 6321C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

920 System reference codes (1xxx - Axxx)

 6321C333 • 6321FF6D

6321C333 6321C333 6321CFF6 6321CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6321CFF7 6321CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6321C400 6321C400 6321CFFE 6321CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6321FF09 6321FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6321C402 6321C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6321FF3D 6321FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6321CFF2 6321CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6321FF6D 6321FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6321CFF4 6321CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 156. (6321) Reference codes 921

922 System reference codes (1xxx - Axxx)
Chapter 157. (632B) Reference codes
Response: A non-recoverable error was detected while
632BCFC1 632BCFC1
reading a virtual optical volume.
Explanation: Virtual media list access problem
Check for errors on the Network File System server
Response: A virtual optical device cannot access the and resolve them. Then retry the operation. If the
file containing the list of volumes. failure reoccurs, contact your hardware service
provider.
On this partition and the Network File System server,
ensure the proper file is specified and proper authority Failing Item:
is granted. v SVCDOCS
Failing Item:
v SVCDOCS 632BCFC6 632BCFC6
Explanation: Virtual optical volume is not valid
632BCFC2 632BCFC2
Response: The file specified does not contain data that
Explanation: Error reading virtual volume list can be processed as a virtual optical volume.
Response: A non-recoverable error was detected while On the Network File System server, ensure all the files
reading the list of volumes. specified in the list of optical volumes are correct.
Check for errors on the Network File System server Failing Item:
and resolve them. Then retry the operation. If the v SVCDOCS
failure reoccurs, contact your hardware service
provider.
632BCFC7 632BCFC7
Failing Item:
Explanation: Virtual optical device detected error
v SVCDOCS
Response: A virtual optical device detected an error
reported by the Network File System server that cannot
632BCFC3 632BCFC3
be recovered.
Explanation: Virtual media volume list is not valid
Check for errors on the Network File System server
Response: The data in the list of volumes is not valid. and resolve them. Then retry the operation. If the
failure reoccurs, contact your hardware service
On the Network File System server, ensure that the
provider.
proper file is specified, that all files are entered
correctly, that there are no blank lines, and that the Failing Item:
character set used is valid. v SVCDOCS
Failing Item:
v SVCDOCS 632BCFC8 632BCFC8
Explanation: Virtual optical device error
632BCFC4 632BCFC4
Response: A virtual optical device encountered a
Explanation: Virtual optical volume access problem non-recoverable error.
Response: A virtual optical device cannot access the Contact your next level of support for assistance.
file containing the specified optical volume.
Failing Item:
On the Network File System server, ensure the proper v NEXTLVL
file is specified in the list of volumes, and that the
proper authority is granted.
Failing Item:
v SVCDOCS

632BCFC5 632BCFC5
Explanation: Error reading virtual optical volume

© Copyright IBM Corp. 2007, 2009 923

924 System reference codes (1xxx - Axxx)
Chapter 158. (632C) Reference codes
2. This is likely a secondary error. Other PAL entries
632CC000 632CC000
logged at approximately the same time as this
Explanation: System log entry only, no service action one may explain the problem (e.g., interface
required errors may have prevented identification of
device characteristics.)
Response: No action is required. This reference code
is logged for information only. 3. Ensure that the latest optical LIC PTFs have been
applied.

632CC002 632CC002
632CC023 632CC023
Explanation: SCSI Selection or Reselection timeout
occurred Explanation: Unable to determine all device
capabilities or device characteristics are not supported
Response: Refer to the hosting partition for problem with the current LIC. Writes will be blocked for this
analysis. device. If a write is attempted, the device will be
marked failed.
632CC010 632CC010 Response: No action is required. This reference code
Explanation: Undefined sense key returned by device is logged for information only.

Response: Refer to the hosting partition for problem Problem determination:

analysis. 1. If the device doesn't support writing to media, no
action is required.
632CC020 632CC020 2. If any enabling PTFs have been specified for this
device feature, verify they have been applied.
Explanation: Configuration error 3. This may be a secondary error. Other PAL entries
Response: Refer to the hosting partition for problem logged at approximately the same time as this one
analysis. may explain the problem (e.g., interface errors may
have prevented identification of device
characteristics.)
632CC022 632CC022
4. Ensure that the latest optical LIC PTFs have be
Explanation: Unable to determine all device applied.
capabilities. Reported media support may be
inaccurate. Function may be reduced.
632CC100 632CC100
Response: No action is required. This reference code
Explanation: SCSI Bus error occurred
is logged for information only.
Response: Refer to the hosting partition for problem
Problem determination:
analysis.
v If this device is a client virtual optical device
1. If no function reduction exists, no action is
632CC110 632CC110
required.
Note: Inaccuracies in media support reporting is Explanation: SCSI command timeout occurred
not likely to cause a functional problem. Response: Refer to the hosting partition for problem
2. Verify that the backing device on the server is analysis.
varied on, operational, and not in exclusive use
by another partition . Once these things are
verified, IPL the virtual IOP on the client 632CC210 632CC210
partition or vary the server partition's NWSD off Explanation: Unxpected device condition
and on.
Response: The device successfully recovered from a
3. Ensure that the latest optical LIC PTFs have been
temporary error.
applied to both the client and server partitions.
v If this device is NOT a client virtual optical device No action is required. This reference code is logged for
information only.
1. If no function reduction exists, no action is
required.

© Copyright IBM Corp. 2007, 2009 925

632CC300 • 632CFF6D

632CC300 632CC300 632CCFF2 632CCFF2

Explanation: Media or device error occurred Explanation: Device not ready - Start Unit issued
Response: Refer to the hosting partition for problem Response: The device successfully recovered from a
analysis. temporary error.
No action is required. This reference code is logged for
632CC301 632CC301 information only.
Explanation: Media or device error occurred
632CCFF4 632CCFF4
Response: Refer to the hosting partition for problem
analysis. Explanation: Internal device error occurred
Response: Refer to the hosting partition for problem
632CC302 632CC302 analysis.
Explanation: Media or device error occurred
632CCFF6 632CCFF6
Response: Refer to the hosting partition for problem
analysis. Explanation: The device successfully recovered from a
temporary error
632CC303 632CC303 Response: No action is required. This reference code
is logged for information only.
Explanation: Media had an unknown format
Response: No action required. This reference code is
632CCFF7 632CCFF7
logged for information only.
Explanation: Recovered device error
632CC333 632CC333 Response: The device successfully recovered from a
temporary error.
Explanation: Incompatible media
No action is required. This reference code is logged for
Response: Perform the following:
information only.
1. Verify that the disk has a format that is given
support.
632CCFFE 632CCFFE
2. If the format is given support, clean the disk and
attempt the failing operation again. Explanation: Recovered SCSI bus error
3. If the operation fails again with the same reference Response: The device successfully recovered from a
code, ask your media source for a replacement disk. temporary error.
No action is required. This reference code is logged for
632CC400 632CC400 information only.
Explanation: Physical link error detected by device
Response: Refer to the hosting partition for problem 632CFF3D 632CFF3D
analysis. Explanation: Recovered IOA error
Response: The device successfully recovered from a
632CC402 632CC402 temporary error.
Explanation: Licensed Internal Code program error No action is required. This reference code is logged for
occurred information only.
Response: Ask your next level of support for
assistance. 632CFF6D 632CFF6D
Failing Item: Explanation: Recovered SPD bus error
v PTFSRCH
Response: The device successfully recovered from a
temporary error.
No action is required. This reference code is logged for
information only.

926 System reference codes (1xxx - Axxx)

Chapter 159. (6330) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6330C000 6330C000
Explanation: System log entry only, no service action
6330C022 6330C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6330C002 6330C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6330C010 6330C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6330C020 6330C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 927

6330C023 • 6330C332

3. Ensure that the latest optical LIC PTFs have been

6330C210 6330C210
applied.
Explanation: Unxpected device condition
6330C023 6330C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6330C300 6330C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6330C301 6330C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6330C100 6330C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6330C302 6330C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6330C110 6330C110
Explanation: SCSI command timeout occurred 6330C303 6330C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6330C332 6330C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

928 System reference codes (1xxx - Axxx)

 6330C333 • 6330FF6D

6330C333 6330C333 6330CFF6 6330CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6330CFF7 6330CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6330C400 6330C400 6330CFFE 6330CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6330FF09 6330FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6330C402 6330C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6330FF3D 6330FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6330CFF2 6330CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6330FF6D 6330FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6330CFF4 6330CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 159. (6330) Reference codes 929

930 System reference codes (1xxx - Axxx)
Chapter 160. (6331) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6331C000 6331C000
Explanation: System log entry only, no service action
6331C022 6331C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6331C002 6331C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6331C010 6331C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6331C020 6331C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 931

6331C023 • 6331C332

3. Ensure that the latest optical LIC PTFs have been

6331C210 6331C210
applied.
Explanation: Unxpected device condition
6331C023 6331C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6331C300 6331C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6331C301 6331C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6331C100 6331C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6331C302 6331C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6331C110 6331C110
Explanation: SCSI command timeout occurred 6331C303 6331C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6331C332 6331C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

932 System reference codes (1xxx - Axxx)

 6331C333 • 6331FF6D

6331C333 6331C333 6331CFF6 6331CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6331CFF7 6331CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6331C400 6331C400 6331CFFE 6331CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6331FF09 6331FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6331C402 6331C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6331FF3D 6331FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6331CFF2 6331CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6331FF6D 6331FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6331CFF4 6331CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 160. (6331) Reference codes 933

934 System reference codes (1xxx - Axxx)
Chapter 161. (6333) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6333C000 6333C000
Explanation: System log entry only, no service action
6333C022 6333C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6333C002 6333C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6333C010 6333C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6333C020 6333C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 935

6333C023 • 6333C332

3. Ensure that the latest optical LIC PTFs have been

6333C210 6333C210
applied.
Explanation: Unxpected device condition
6333C023 6333C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6333C300 6333C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6333C301 6333C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6333C100 6333C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6333C302 6333C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6333C110 6333C110
Explanation: SCSI command timeout occurred 6333C303 6333C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6333C332 6333C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

936 System reference codes (1xxx - Axxx)

 6333C333 • 6333FF6D

6333C333 6333C333 6333CFF6 6333CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6333CFF7 6333CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6333C400 6333C400 6333CFFE 6333CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6333FF09 6333FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6333C402 6333C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6333FF3D 6333FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6333CFF2 6333CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6333FF6D 6333FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6333CFF4 6333CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 161. (6333) Reference codes 937

938 System reference codes (1xxx - Axxx)
Chapter 162. (6336) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6336C000 6336C000
Explanation: System log entry only, no service action
6336C022 6336C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6336C002 6336C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6336C010 6336C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6336C020 6336C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 939

6336C023 • 6336C332

3. Ensure that the latest optical LIC PTFs have been

6336C210 6336C210
applied.
Explanation: Unxpected device condition
6336C023 6336C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6336C300 6336C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6336C301 6336C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6336C100 6336C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6336C302 6336C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6336C110 6336C110
Explanation: SCSI command timeout occurred 6336C303 6336C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6336C332 6336C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

940 System reference codes (1xxx - Axxx)

 6336C333 • 6336FF6D

6336C333 6336C333 6336CFF6 6336CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6336CFF7 6336CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6336C400 6336C400 6336CFFE 6336CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6336FF09 6336FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6336C402 6336C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6336FF3D 6336FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6336CFF2 6336CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6336FF6D 6336FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6336CFF4 6336CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 162. (6336) Reference codes 941

942 System reference codes (1xxx - Axxx)
Chapter 163. (6337) Reference codes
An optical storage unit failure occurred.

Notes:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST)
and verify that the unit is operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that might
assist in analyzing the problem. The WRKPRB entry will provide a reference
code that can be found in the following table.

If the system is available, attempt the failing operation again with an optical media
that is known to be good. Does the operation complete successfully?
Yes: The original optical media may be defective, or the problem may be
intermittent. Attempt the failing operation again with the original optical media
to verify. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for word 1. These 8
characters are the reference code. Find the reference code in the following table.

v FI00870
6337C000 6337C000
Explanation: System log entry only, no service action
6337C022 6337C022
required
Explanation: Unable to determine all device
Response: No action is required. This reference code
capabilities. Reported media support may be
is logged for information only.
inaccurate. Function may be reduced.
Response: No action is required. This reference code
6337C002 6337C002
is logged for information only.
Explanation: SCSI Selection or Reselection timeout
Problem determination:
occurred
v If this device is a client virtual optical device
Failing Item:
1. If no function reduction exists, no action is
v FI00870 required.
v CNVTCRD Note: Inaccuracies in media support reporting is
v FI01106 not likely to cause a functional problem.
v STORIOA 2. Verify that the backing device on the server is
v MEDIA varied on, operational, and not in exclusive use
by another partition . Once these things are
v FI01141
verified, IPL the virtual IOP on the client
v FI01140 partition or vary the server partition's NWSD off
and on.
6337C010 6337C010 3. Ensure that the latest optical LIC PTFs have been
applied to both the client and server partitions.
Explanation: Undefined sense key returned by device
v If this device is NOT a client virtual optical device
Failing Item: 1. If no function reduction exists, no action is
v FI00870 required.
2. This is likely a secondary error. Other PAL entries
6337C020 6337C020 logged at approximately the same time as this
one may explain the problem (e.g., interface
Explanation: Configuration error errors may have prevented identification of
Failing Item: device characteristics.)

© Copyright IBM Corp. 2007, 2009 943

6337C023 • 6337C332

3. Ensure that the latest optical LIC PTFs have been

6337C210 6337C210
applied.
Explanation: Unxpected device condition
6337C023 6337C023 Response: The device successfully recovered from a
temporary error.
Explanation: Unable to determine all device
capabilities or device characteristics are not supported No action is required. This reference code is logged for
with the current LIC. Writes will be blocked for this information only.
device. If a write is attempted, the device will be
marked failed.
6337C300 6337C300
Response: No action is required. This reference code
Explanation: Media or device error occurred
is logged for information only.
Response: Perform the following:
Problem determination:
1. Clean the disk.
1. If the device doesn't support writing to media, no
action is required. 2. Attempt the failing operation again.
2. If any enabling PTFs have been specified for this 3. If this does not correct the problem, exchange the
device feature, verify they have been applied. failing items.
3. This may be a secondary error. Other PAL entries Failing Item:
logged at approximately the same time as this one v MEDIA
may explain the problem (e.g., interface errors may
have prevented identification of device v FI00870
characteristics.)
4. Ensure that the latest optical LIC PTFs have be 6337C301 6337C301
applied.
Explanation: Media or device error occurred
Response: Dust check encountered. The optical media
6337C100 6337C100
or the optical lens of the drive is dirty.
Explanation: SCSI Bus error occurred
Clean the optical drive and the media contained in the
Failing Item: drive.
v FI00870
v CNVTCRD 6337C302 6337C302
v FI01106 Explanation: Media or device error occurred
v STORIOA
Response: The device encountered an 'out of spare
v MEDIA sectors' condition when writing to the media. The
v FI01141 media can no longer be written to but is still readable.
v FI01140 Clean the optical drive and the media contained in the
drive.
6337C110 6337C110
Explanation: SCSI command timeout occurred 6337C303 6337C303

Failing Item: Explanation: Media had an unknown format

v FI00870 Response: No action required. This reference code is

v CNVTCRD logged for information only.

v FI01106
v STORIOA 6337C332 6337C332

v MEDIA Explanation: Media or device error occurred

v FI01141 Response: The device encountered an 'out of spare
v FI01140 sectors' condition when writing to the media. The
media can no longer be written to but is still readable.
Clean the optical drive and the media contained in the
drive.

944 System reference codes (1xxx - Axxx)

 6337C333 • 6337FF6D

6337C333 6337C333 6337CFF6 6337CFF6

Explanation: Incompatible media Explanation: Device successfully recovered from a
temporary error
Response: Perform the following:
1. Verify that the disk has a supported format. Response: No action is required. This reference code
is logged for information only.
2. If the format is supported, clean the disk and
attempt the failing operation again.
3. If the operation fails again and results in the same 6337CFF7 6337CFF7
reference code, ask your media source for a Explanation: Recovered device error
replacement disk.
Response: The device successfully recovered from a
Failing Item: temporary error.
v MEDIA
No action is required. This reference code is logged for
v FI00870 information only.

6337C400 6337C400 6337CFFE 6337CFFE

Explanation: Physical link error detected by device Explanation: Recovered SCSI bus error
Failing Item: Response: The device successfully recovered from a
v FI00870 temporary error.
v CNVTCRD No action is required. This reference code is logged for
v FI01106 information only.
v STORIOA
v FI01140 6337FF09 6337FF09
v FI01141 Explanation: Licensed Internal Code for optical device
was not upgraded
6337C402 6337C402 Response: This reference code is logged for
Explanation: Licensed Internal Code error information only.

Response: Ask your next level of support for

assistance. 6337FF3D 6337FF3D

Failing Item: Explanation: Recovered IOA error

v FI00130 Response: The device successfully recovered from a
temporary error.
6337CFF2 6337CFF2 No action is required. This reference code is logged for
information only.
Explanation: Device not ready - Start Unit issued
The device successfully recovered from a temporary
6337FF6D 6337FF6D
error.
Explanation: Recovered SPD bus error
No action is required. This reference code is logged for
information only. Response: The device successfully recovered from a
temporary error.
6337CFF4 6337CFF4 No action is required. This reference code is logged for
information only.
Explanation: Internal device error occurred
Failing Item:
v FI00870
v MEDIA

Chapter 163. (6337) Reference codes 945

946 System reference codes (1xxx - Axxx)
Chapter 164. (6382) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63823000 63823000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63823202 63823202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63829100 63829100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63823400 63823400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63829020 63829020
v FI01112

© Copyright IBM Corp. 2007, 2009 947

63829101 • 63829201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63829101 63829101
Explanation: Fibre Channel interface error detected 63829200 63829200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63829201 63829201
Explanation: Tape unit command timeout
63829102 63829102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63829103 63829103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

948 System reference codes (1xxx - Axxx)

 63829202 • 63829304

63829202 63829202 63829300 63829300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63829301 63829301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63829302 63829302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63829210 63829210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63829303 63829303
Explanation: Gateway device failure
63829211 63829211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63829304 63829304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63829220 63829220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 164. (6382) Reference codes 949

63829310 • 63829802

63829310 63829310 63829355 63829355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63829320 63829320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63829321 63829321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63829500 63829500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63829350 63829350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63829501 63829501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63829800 63829800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63829351 63829351
Explanation: Tape with excessive error rate was 63829801 63829801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63829802 63829802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

950 System reference codes (1xxx - Axxx)

 63829803 • 6382FFF6

63829803 63829803 63829901 63829901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63829902 63829902
63829804 63829804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63829903 63829903
logged for information only.
Explanation: Tape device information logged
63829805 63829805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6382FFF6 6382FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63829810 63829810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63829899 63829899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63829900 63829900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 164. (6382) Reference codes 951

952 System reference codes (1xxx - Axxx)
Chapter 165. (6383) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63833000 63833000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63833202 63833202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63839100 63839100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63833400 63833400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63839020 63839020
v FI01112

© Copyright IBM Corp. 2007, 2009 953

63839101 • 63839201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63839101 63839101
Explanation: Fibre Channel interface error detected 63839200 63839200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63839201 63839201
Explanation: Tape unit command timeout
63839102 63839102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63839103 63839103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

954 System reference codes (1xxx - Axxx)

 63839202 • 63839304

63839202 63839202 63839300 63839300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63839301 63839301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63839302 63839302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63839210 63839210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63839303 63839303
Explanation: Gateway device failure
63839211 63839211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63839304 63839304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63839220 63839220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 165. (6383) Reference codes 955

63839310 • 63839802

63839310 63839310 63839355 63839355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63839320 63839320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63839321 63839321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63839500 63839500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63839350 63839350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63839501 63839501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63839800 63839800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63839351 63839351
Explanation: Tape with excessive error rate was 63839801 63839801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63839802 63839802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

956 System reference codes (1xxx - Axxx)

 63839803 • 6383FFF6

63839803 63839803 63839901 63839901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63839902 63839902
63839804 63839804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63839903 63839903
logged for information only.
Explanation: Tape device information logged
63839805 63839805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6383FFF6 6383FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63839810 63839810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63839899 63839899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63839900 63839900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 165. (6383) Reference codes 957

958 System reference codes (1xxx - Axxx)
Chapter 166. (6384) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63843000 63843000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63843202 63843202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63849100 63849100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63843400 63843400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63849020 63849020
v FI01112

© Copyright IBM Corp. 2007, 2009 959

63849101 • 63849201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63849101 63849101
Explanation: Fibre Channel interface error detected 63849200 63849200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63849201 63849201
Explanation: Tape unit command timeout
63849102 63849102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63849103 63849103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

960 System reference codes (1xxx - Axxx)

 63849202 • 63849304

63849202 63849202 63849300 63849300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63849301 63849301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63849302 63849302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63849210 63849210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63849303 63849303
Explanation: Gateway device failure
63849211 63849211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63849304 63849304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63849220 63849220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 166. (6384) Reference codes 961

63849310 • 63849802

63849310 63849310 63849355 63849355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63849320 63849320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63849321 63849321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63849500 63849500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63849350 63849350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63849501 63849501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63849800 63849800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63849351 63849351
Explanation: Tape with excessive error rate was 63849801 63849801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63849802 63849802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

962 System reference codes (1xxx - Axxx)

 63849803 • 6384FFF6

63849803 63849803 63849901 63849901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63849902 63849902
63849804 63849804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63849903 63849903
logged for information only.
Explanation: Tape device information logged
63849805 63849805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6384FFF6 6384FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63849810 63849810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63849899 63849899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63849900 63849900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 166. (6384) Reference codes 963

964 System reference codes (1xxx - Axxx)
Chapter 167. (6386) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63863000 63863000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63863202 63863202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63869100 63869100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63863400 63863400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63869020 63869020
v FI01112

© Copyright IBM Corp. 2007, 2009 965

63869101 • 63869201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63869101 63869101
Explanation: Fibre Channel interface error detected 63869200 63869200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63869201 63869201
Explanation: Tape unit command timeout
63869102 63869102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63869103 63869103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

966 System reference codes (1xxx - Axxx)

 63869202 • 63869304

63869202 63869202 63869300 63869300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63869301 63869301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63869302 63869302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63869210 63869210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63869303 63869303
Explanation: Gateway device failure
63869211 63869211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63869304 63869304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63869220 63869220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 167. (6386) Reference codes 967

63869310 • 63869802

63869310 63869310 63869355 63869355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63869320 63869320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63869321 63869321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63869500 63869500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63869350 63869350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63869501 63869501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63869800 63869800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63869351 63869351
Explanation: Tape with excessive error rate was 63869801 63869801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63869802 63869802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

968 System reference codes (1xxx - Axxx)

 63869803 • 6386FFF6

63869803 63869803 63869901 63869901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63869902 63869902
63869804 63869804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63869903 63869903
logged for information only.
Explanation: Tape device information logged
63869805 63869805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6386FFF6 6386FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63869810 63869810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63869899 63869899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63869900 63869900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 167. (6386) Reference codes 969

970 System reference codes (1xxx - Axxx)
Chapter 168. (6387) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63873000 63873000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63873202 63873202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63879100 63879100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63873400 63873400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63879020 63879020
v FI01112

© Copyright IBM Corp. 2007, 2009 971

63879101 • 63879201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63879101 63879101
Explanation: Fibre Channel interface error detected 63879200 63879200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63879201 63879201
Explanation: Tape unit command timeout
63879102 63879102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63879103 63879103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

972 System reference codes (1xxx - Axxx)

 63879202 • 63879304

63879202 63879202 63879300 63879300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63879301 63879301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63879302 63879302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63879210 63879210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63879303 63879303
Explanation: Gateway device failure
63879211 63879211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63879304 63879304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63879220 63879220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 168. (6387) Reference codes 973

63879310 • 63879802

63879310 63879310 63879355 63879355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63879320 63879320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63879321 63879321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63879500 63879500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63879350 63879350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63879501 63879501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63879800 63879800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63879351 63879351
Explanation: Tape with excessive error rate was 63879801 63879801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63879802 63879802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

974 System reference codes (1xxx - Axxx)

 63879803 • 6387FFF6

63879803 63879803 63879901 63879901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63879902 63879902
63879804 63879804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63879903 63879903
logged for information only.
Explanation: Tape device information logged
63879805 63879805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
6387FFF6 6387FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63879810 63879810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63879899 63879899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63879900 63879900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 168. (6387) Reference codes 975

976 System reference codes (1xxx - Axxx)
Chapter 169. (63A0) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63A03000 63A03000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63A03202 63A03202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63A09100 63A09100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63A03400 63A03400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63A09020 63A09020
v FI01112

© Copyright IBM Corp. 2007, 2009 977

63A09101 • 63A09201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63A09101 63A09101
Explanation: Fibre Channel interface error detected 63A09200 63A09200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63A09201 63A09201
Explanation: Tape unit command timeout
63A09102 63A09102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63A09103 63A09103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

978 System reference codes (1xxx - Axxx)

 63A09202 • 63A09304

63A09202 63A09202 63A09300 63A09300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63A09301 63A09301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63A09302 63A09302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63A09210 63A09210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63A09303 63A09303
Explanation: Gateway device failure
63A09211 63A09211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63A09304 63A09304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63A09220 63A09220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 169. (63A0) Reference codes 979

63A09310 • 63A09802

63A09310 63A09310 63A09355 63A09355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63A09320 63A09320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63A09321 63A09321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63A09500 63A09500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63A09350 63A09350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63A09501 63A09501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63A09800 63A09800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63A09351 63A09351
Explanation: Tape with excessive error rate was 63A09801 63A09801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63A09802 63A09802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

980 System reference codes (1xxx - Axxx)

 63A09803 • 63A0FFF6

63A09803 63A09803 63A09901 63A09901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63A09902 63A09902
63A09804 63A09804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63A09903 63A09903
logged for information only.
Explanation: Tape device information logged
63A09805 63A09805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
63A0FFF6 63A0FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63A09810 63A09810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63A09899 63A09899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63A09900 63A09900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 169. (63A0) Reference codes 981

982 System reference codes (1xxx - Axxx)
Chapter 170. (63A1) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

63A13000 63A13000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
63A13202 63A13202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 63A19100 63A19100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
63A13400 63A13400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
63A19020 63A19020
v FI01112

© Copyright IBM Corp. 2007, 2009 983

63A19101 • 63A19201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
63A19101 63A19101
Explanation: Fibre Channel interface error detected 63A19200 63A19200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
63A19201 63A19201
Explanation: Tape unit command timeout
63A19102 63A19102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
63A19103 63A19103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

984 System reference codes (1xxx - Axxx)

 63A19202 • 63A19304

63A19202 63A19202 63A19300 63A19300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
63A19301 63A19301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
63A19302 63A19302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
63A19210 63A19210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 63A19303 63A19303
Explanation: Gateway device failure
63A19211 63A19211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
63A19304 63A19304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
63A19220 63A19220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 170. (63A1) Reference codes 985

63A19310 • 63A19802

63A19310 63A19310 63A19355 63A19355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
63A19320 63A19320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
63A19321 63A19321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
63A19500 63A19500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
63A19350 63A19350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 63A19501 63A19501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 63A19800 63A19800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
63A19351 63A19351
Explanation: Tape with excessive error rate was 63A19801 63A19801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
63A19802 63A19802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

986 System reference codes (1xxx - Axxx)

 63A19803 • 63A1FFF6

63A19803 63A19803 63A19901 63A19901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
63A19902 63A19902
63A19804 63A19804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
63A19903 63A19903
logged for information only.
Explanation: Tape device information logged
63A19805 63A19805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
63A1FFF6 63A1FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
63A19810 63A19810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

63A19899 63A19899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

63A19900 63A19900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 170. (63A1) Reference codes 987

988 System reference codes (1xxx - Axxx)
Chapter 171. (6607) Reference codes
Response:
6607102E 6607102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
66073002 66073002
v FI01140
Explanation: Addressed device failed to respond to
selection
66073109 66073109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

66073010 66073010
66073110 66073110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
66073020 66073020 v FI01140
Explanation: Storage subsystem configuration error
66073130 66073130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

66073029 66073029 66073131 66073131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

66073100 66073100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 989

66077000 • 6607FFFA

66077000 66077000 6607FFF5 6607FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
66077001 66077001
Explanation: Temporary disk data error
6607FFF6 6607FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
66077003 66077003
Explanation: Device format error
6607FFF7 6607FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
66077004 66077004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6607FFF8 6607FFF8
660770DD 660770DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6607FFF2 6607FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6607FFF9 6607FFF9

6607FFF3 6607FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6607FFF4 6607FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6607FFFA 6607FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

990 System reference codes (1xxx - Axxx)

 6607FFFB • 6607FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6607FFFB 6607FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6607FFFE 6607FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 171. (6607) Reference codes 991

992 System reference codes (1xxx - Axxx)
Chapter 172. (6713) Reference codes
Response:
6713102E 6713102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
67133002 67133002
v FI01140
Explanation: Addressed device failed to respond to
selection
67133109 67133109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

67133010 67133010
67133110 67133110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
67133020 67133020 v FI01140
Explanation: Storage subsystem configuration error
67133130 67133130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

67133029 67133029 67133131 67133131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

67133100 67133100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 993

67137000 • 6713FFFA

67137000 67137000 6713FFF5 6713FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67137001 67137001
Explanation: Temporary disk data error
6713FFF6 6713FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67137003 67137003
Explanation: Device format error
6713FFF7 6713FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
67137004 67137004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6713FFF8 6713FFF8
671370DD 671370DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6713FFF2 6713FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6713FFF9 6713FFF9

6713FFF3 6713FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6713FFF4 6713FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6713FFFA 6713FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

994 System reference codes (1xxx - Axxx)

 6713FFFB • 6713FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6713FFFB 6713FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6713FFFE 6713FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 172. (6713) Reference codes 995

996 System reference codes (1xxx - Axxx)
Chapter 173. (6714) Reference codes
Response:
6714102E 6714102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
67143002 67143002
v FI01140
Explanation: Addressed device failed to respond to
selection
67143109 67143109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

67143010 67143010
67143110 67143110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
67143020 67143020 v FI01140
Explanation: Storage subsystem configuration error
67143130 67143130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

67143029 67143029 67143131 67143131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

67143100 67143100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 997

67147000 • 6714FFFA

67147000 67147000 6714FFF5 6714FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67147001 67147001
Explanation: Temporary disk data error
6714FFF6 6714FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67147003 67147003
Explanation: Device format error
6714FFF7 6714FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
67147004 67147004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6714FFF8 6714FFF8
671470DD 671470DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6714FFF2 6714FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6714FFF9 6714FFF9

6714FFF3 6714FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6714FFF4 6714FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6714FFFA 6714FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

998 System reference codes (1xxx - Axxx)

 6714FFFB • 6714FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6714FFFB 6714FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6714FFFE 6714FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 173. (6714) Reference codes 999

1000 System reference codes (1xxx - Axxx)
Chapter 174. (6717) Reference codes
Response:
6717102E 6717102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
67173002 67173002
v FI01140
Explanation: Addressed device failed to respond to
selection
67173109 67173109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

67173010 67173010
67173110 67173110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
67173020 67173020 v FI01140
Explanation: Storage subsystem configuration error
67173130 67173130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

67173029 67173029 67173131 67173131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

67173100 67173100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 1001

67177000 • 6717FFFA

67177000 67177000 6717FFF5 6717FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67177001 67177001
Explanation: Temporary disk data error
6717FFF6 6717FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67177003 67177003
Explanation: Device format error
6717FFF7 6717FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
67177004 67177004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6717FFF8 6717FFF8
671770DD 671770DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6717FFF2 6717FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6717FFF9 6717FFF9

6717FFF3 6717FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6717FFF4 6717FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6717FFFA 6717FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

1002 System reference codes (1xxx - Axxx)

 6717FFFB • 6717FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6717FFFB 6717FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6717FFFE 6717FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 174. (6717) Reference codes 1003

1004 System reference codes (1xxx - Axxx)
Chapter 175. (6718) Reference codes
Response:
6718102E 6718102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
67183002 67183002
v FI01140
Explanation: Addressed device failed to respond to
selection
67183109 67183109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

67183010 67183010
67183110 67183110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
67183020 67183020 v FI01140
Explanation: Storage subsystem configuration error
67183130 67183130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

67183029 67183029 67183131 67183131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

67183100 67183100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 1005

67187000 • 6718FFFA

67187000 67187000 6718FFF5 6718FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67187001 67187001
Explanation: Temporary disk data error
6718FFF6 6718FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67187003 67187003
Explanation: Device format error
6718FFF7 6718FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
67187004 67187004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6718FFF8 6718FFF8
671870DD 671870DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6718FFF2 6718FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6718FFF9 6718FFF9

6718FFF3 6718FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6718FFF4 6718FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6718FFFA 6718FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

1006 System reference codes (1xxx - Axxx)

 6718FFFB • 6718FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6718FFFB 6718FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6718FFFE 6718FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 175. (6718) Reference codes 1007

1008 System reference codes (1xxx - Axxx)
Chapter 176. (6719) Reference codes
Response:
6719102E 6719102E
Failing Item:
Explanation: Out of alternate sectors for disk storage
v DSKIP03
Failing Item:
v DISKDRV
v DISKDRV
v STORIOA
v FI01106
67193002 67193002
v FI01140
Explanation: Addressed device failed to respond to
selection
67193109 67193109
Failing Item:
Explanation: IOA timed out a disk command
v DISKDRV
Failing Item:
v STORIOA
v DISKDRV
v BACKPLN
v STORIOA
v FI01106
v FI01106
v FI01140
v FI01140

67193010 67193010
67193110 67193110
Explanation: Disk device returned wrong response to
IOA Explanation: Disk bus interface error occurred

Failing Item: Response:

v DISKDRV Failing Item:
v STORIOA v DSKIP03
v FI01140 v STORIOA
v FI01141 v DISKDRV
v FI01106
67193020 67193020 v FI01140
Explanation: Storage subsystem configuration error
67193130 67193130
Response: If an MES is being installed, verify the
configuration. Explanation: Device Licensed Internal Code
Failing Item: Response: The device is not supported with the level
v DISKDRV of code currently on the system. Contact your next
level of support.
v FI01106
v STORIOA Failing Item:
v FI01140 v SVCDOCS

67193029 67193029 67193131 67193131

Explanation: A device replacement has occurred Explanation: Device or IOA Licensed Internal Code

Response: No action required. This reference code is Response: The device does not support a needed
logged for information only. attribute and is running with degraded performance.
Contact your next level of support.

67193100 67193100 Failing Item:

v SVCDOCS
Explanation: Tape/optical or disk bus interface error
occurred

© Copyright IBM Corp. 2007, 2009 1009

67197000 • 6719FFFA

67197000 67197000 6719FFF5 6719FFF5

Explanation: Disk sector read error Explanation: Disk sector read error
Response: No action required. This reference code is Response: If this event appears in a serviceable event
logged for information only. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67197001 67197001
Explanation: Temporary disk data error
6719FFF6 6719FFF6
Response: If this event appears in a serviceable event
Explanation: Disk device detected recoverable error
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no Response: If this event appears in a serviceable event
service action is required. view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
Failing Item:
service action is required.
v DISKDRV
Failing Item:
v DISKDRV
67197003 67197003
Explanation: Device format error
6719FFF7 6719FFF7
Response: If the disk has not been formatted by the
Explanation: Temporary disk data error
system, initialize and format the disk. See Work with
disk unit recovery. Response: No action required. This reference code is
logged for information only.
67197004 67197004 Failing Item:
Explanation: System log entry only. No service action v DISKDRV
required.
6719FFF8 6719FFF8
671970DD 671970DD Explanation: Temporary disk data error
Explanation: System log entry only, no service action Response: If this event appears in a serviceable event
required view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
6719FFF2 6719FFF2 service action is required.

Explanation: Disk motor problem Failing Item:

v DISKDRV
Failing Item:
v DISKDRV
6719FFF9 6719FFF9

6719FFF3 6719FFF3 Explanation: Temporary disk data error

Explanation: Disk media format not valid Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
Failing Item: event does not appear in a serviceable event view, no
v DISKDRV service action is required.
Failing Item:
6719FFF4 6719FFF4 v DISKDRV
Explanation: Disk device problem
Failing Item: 6719FFFA 6719FFFA

v DISKDRV Explanation: Temporary disk bus error

v STORIOA Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this

1010 System reference codes (1xxx - Axxx)

 6719FFFB • 6719FFFE

event does not appear in a serviceable event view, no

service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01140
v FI01141
v BACKPLN

6719FFFB 6719FFFB
Explanation: SCSI bus reset occurred
Response: No action required. This reference code is
logged for information only.

6719FFFE 6719FFFE
Explanation: Temporary disk bus error
Response: If this event appears in a serviceable event
view, work with the failing item list found there. If this
event does not appear in a serviceable event view, no
service action is required.
Failing Item:
v DISKDRV
v STORIOA
v FI01106
v FI01140

Chapter 176. (6719) Reference codes 1011

1012 System reference codes (1xxx - Axxx)
Chapter 177. (6A59) Reference codes
6A590AD2 6A590AD2 6A590BD1 6A590BD1
Explanation: Communications adapter card test failed Explanation: Communications adapter card test failed
Failing Item: Failing Item:
v FI00718 v FI00719
v FI00718
6A590AD3 6A590AD3
Explanation: Communications adapter card test failed 6A590BEE 6A590BEE

Failing Item: Explanation: I/O card Licensed Internal Code ended

abnormally
v FI00718
Failing Item:
6A590B25 6A590B25 v FI00719
v FI00718
Explanation: Communications adapter card test failed
Failing Item:
6A590C10 6A590C10
v FI00719
Explanation: Communications adapter card test failed
v FI00718
v FI00727 Failing Item:
v FI00719
6A590BA0 6A590BA0 v FI00718
v FI00727
Explanation: Communications adapter card test failed
Failing Item:
6A590C20 6A590C20
v FI00719
Explanation: Communications adapter card test failed
v FI00718
Failing Item:
6A590BAB 6A590BAB v FI00719
v FI00718
Explanation: Communications adapter card test failed
Failing Item:
6A590C30 6A590C30
v FI00719
Explanation: Adapter card failed modem interface test
v FI00718
Failing Item:
6A590BB0 6A590BB0 v FI00719
v FI00718
Explanation: Communications adapter card test failed
Failing Item:
6A590C40 6A590C40
v FI00719
Explanation: Synchronous-data-link-control
v FI00718
send-receive test failed
Failing Item:
6A590BD0 6A590BD0
v FI00719
Explanation: Communications adapter card test failed
v FI00718
Failing Item:
v FI00719 6A590C43 6A590C43
v FI00718

© Copyright IBM Corp. 2007, 2009 1013

6A590C50 • 6A59FFFF

Explanation: Synchronous-data-link-control
6A590C90 6A590C90
send-receive test failed
Explanation: Communications adapter card X.21 test
Failing Item:
failed
v FI00719
Failing Item:
v FI00718
v FI00719
v FI00718
6A590C50 6A590C50
Explanation: Binary synchronous control send-receive
6A590CA1 6A590CA1
test failed
Explanation: Communications adapter card test failed
Failing Item:
v FI00719 Failing Item:
v FI00718 v FI00719
v FI00718
6A590C53 6A590C53
6A590CC0 6A590CC0
Explanation: Binary synchronous control send-receive
test failed Explanation: Communications adapter card test failed
Failing Item: Failing Item:
v FI00719 v FI00719
v FI00718 v FI00718

6A590C60 6A590C60 6A595007 6A595007

Explanation: Asynchronous send-receive test failed Explanation: Diagnostic wrap test completed; no
errors detected
Failing Item:
v FI00719
6A595008 6A595008
v FI00718
Explanation: Diagnostic wrap test completed; error
was detected
6A590C63 6A590C63
Failing Item:
Explanation: Asynchronous send-receive test failed
v FI00719
Failing Item:
v DPAC
v FI00719
v FI00718
v FI00718

6A59FFFF 6A59FFFF
6A590C70 6A590C70
Explanation: User suspected problem
Explanation: Communications adapter card test failed
Failing Item:
Failing Item:
v USER
v FI00719
v FI00718

6A590C80 6A590C80
Explanation: Communications adapter card test failed
Failing Item:
v FI00719
v FI00718

1014 System reference codes (1xxx - Axxx)

Chapter 178. (6B25) Reference codes
6B253020 6B253020 6B253400 6B253400
Explanation: VIOS hosted, I/O processor detected a Explanation: VIOS hosted, I/O processor card
configuration error. detected device error.
Response: Either too many devices or the wrong kind Failing Item:
of devices have been configured under the IOA. v FCDEV
Change the configuration.
v FCINTF
Failing Item: v ANYFC
v SVCDOCS v FCIOA
v OPT_CLN
6B253100 6B253100
Explanation: VIOS hosted, I/O processor card 6B253405 6B253405
detected interface error. If this event appears in a
Explanation: An error occurred during task
serviceable event view then it requires service.
initialization for a removable media device. This SRC is
Otherwise it can be ignored.
logged when an error occurs and the removable media
This event will be logged as informational during device driver cannot determine the device type or
LPAR migrations and can be ignored. model.
Failing Item: Response: Perform the following:
v VIOSLOG v Check the Product Activity Log for other entries that
v FCINTF indicate interface problems and work those
problems.
v ANYFC
v Check the device firmware level and apply the latest
v FCIOA
PTFs.
v OPT_CLN
v Check for LIC logs with major code 2E00. Contact
your next level of support with the information you
6B253120 6B253120 have gathered.
Explanation: VIOS hosted, I/O processor detected a Problem determination: IPL the IOP to retry the
port failure. If this event appears in a serviceable event device identification process. If the error persists then
view then it requires service. Otherwise it can be contact your service provider.
ignored.
Failing Item:
This event may be logged as informational during v PTFSRCH
LPAR migrations and can be ignored.
Failing Item: 6B258100 6B258100
v FCCABLE
Explanation: VIOS hosted, recovered Fibre Channel
v FCPORT interface error
v FCIOA
Failing Item:
v VIOSLOG
v AJDGP01
v FCDEV
v OPT_CLN
6B258130 6B258130
Explanation: VIOS hosted, recovered Fibre Channel
6B253140 6B253140
interface error.
Explanation: VIOS hosted, I/O Processor detected that
Response: No action required. This reference code is
a port is now operational.
logged for information only.
Response: This reference code and the 3120 reference
code that occurred before it require no service action,
6B258301 6B258301
since the port is now operational.

© Copyright IBM Corp. 2007, 2009 1015

6B259500 • 6B259903

Explanation: VIOS hosted, unexpected fibre fhannel

error detected.
Failing Item:
v NEXTLVL

6B259500 6B259500
Explanation: Internal program error in driver code.
Failing Item:
v PTFSRCH

6B259903 6B259903
Explanation: Tape device information was logged.
Informational event, no service required.

1016 System reference codes (1xxx - Axxx)

Chapter 179. (7207) Reference codes
A tape or tape library device failure occurred.

Note: Use this table to handle reference codes that might be displayed during a
type D IPL to install the operating system. If you are not performing a type D IPL
of the operating system, consult any error logs found in the serviceable event view.
If you cannot locate an error log in the serviceable event view that corresponds
with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service
information to resolve any error indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
Yes: You have corrected the problem. This ends the procedure.
No: Look at the 8 rightmost characters of the Data display for Function 11,
which represent the reference code. Find the reference code in the following
list.

Explanation: Tape unit configuration error

72073000 72073000
Response: Before exchanging any parts, verify that the
Explanation: I/O adapter hardware error detected
following conditions are not present:
Failing Item: v Tape and DASD devices attached to an I/O
v FI01112 Processor that does not support Tape and Dasd
devices at the same time.
72073202 72073202 v An unsupported device type or model is attached.

Explanation: Tape unit configuration error Failing Item:

v TAPCNFG
Response: Before exchanging any parts, verify that the
following condition is not present: v FI00871
v The attached device type or model is only supported v PTFSRCH
on an I/O adapter that is attached to an I/O
processor. 72079100 72079100
Failing Item: Explanation: Interface error detected by system or by
v TAPCNFG tape unit
v FI00871 Response: If the attached device is an external device,
do the following before exchanging any parts:
72073400 72073400 1. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the cable.
Explanation: Device error has occurred
2. For a SCSI attached device ensure that a
Failing Item: terminating plug is attached to the device end of
v FI00872 the cable.
v DEVTERM
If the attached tape device is owned by a Virtual I/O
v FI00871
Server partition refer to Troubleshooting the Virtual
v FI01103 I/O Server to determine the parts to replace.
v FI01106
Failing Item:
v FI00871
72079020 72079020
v FI01112

© Copyright IBM Corp. 2007, 2009 1017

72079101 • 72079201

v FI00872 v FI00871
v DEVTERM v FI01112
v SASCABL
72079101 72079101
Explanation: Fibre Channel interface error detected 72079200 72079200

Response: If the attached device is an external device, Explanation: Tape unit is not responding
do the following before exchanging any parts: Response: If the attached device is an external device,
1. Ensure that the Fibre Channel cable is correctly do the following before exchanging any parts:
connected to the ports. 1. Ensure that the device is powered on.
2. Clean the Fibre Channel connectors. 2. Ensure that the signal cable is seated correctly, and
3. If there is a switch or hub attached, verify that it is that there are no bent or damaged pins on the cable.
operational. 3. For a SCSI attached device ensure that a
4. If there is a gateway device attached, refer to the terminating plug is attached to the device end of
gateway device service documentation for the SCSI cable.
additional problem analysis procedures.
5. refer to the tape device service documentation for If the attached tape device is owned by a Virtual I/O
additional problem analysis procedures. Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
If the attached tape device is owned by a Virtual I/O Failing Item:
Server partition refer to Troubleshooting the Virtual
v FI00871
I/O Server to determine the parts to replace.
v FI01112
Failing Item:
v FI00872
v FCIOA
v DEVTERM
v FCDEV
v FCCABLE
72079201 72079201
Explanation: Tape unit command timeout
72079102 72079102
Response: If the attached device is an external device,
Explanation: Gateway device detected a SCSI interface
do the following before exchanging any parts:
error
1. Ensure that the device is powered on.
Response: Use the gateway device service
2. If an interposer is required, make sure that it is
documentation to analyze the problem.
connected between the I/O processor and the SCSI
Failing Item: cable.
v FI00871 3. Ensure that the signal cable is seated correctly, and
v FCGATE that there are no bent or damaged pins on the SCSI
cable.
v FI00872
4. Ensure that a terminating plug is attached to the
v DEVTERM
device end of the SCSI cable.
5. If the attached tape device is owned by a Virtual
72079103 72079103 I/O Server partition it may be necessary to reset the
Explanation: Interface error detected by system or by virtual IOP to recover from the error.
tape unit Failing Item:
Response: If the attached device is an external tape v FI00871
device, do the following before exchanging any parts: v FI01112
1. Ensure that the SAS cable is correctly connected to v FI00872
the ports.
v DEVTERM
2. Ensure that the device has power.
v MEDIA
If the attached tape device is owned by a Virtual I/O
Server partition refer to Troubleshooting the Virtual
I/O Server to determine the parts to replace.
Failing Item:

1018 System reference codes (1xxx - Axxx)

 72079202 • 72079304

72079202 72079202 72079300 72079300

Explanation: Tape unit failed after Licensed Internal Explanation: Tape unit failure
Code was loaded
Failing Item:
Response: If the attached device is an external device, v FI00871
do the following before exchanging any parts:
1. Ensure that the device is powered on.
72079301 72079301
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI Explanation: Tape device failure, redundancy lost
cable. Response: The tape unit detected a hardware failure
3. Ensure that the SCSI cable is seated correctly, and that does not prevent the tape unit from completing the
that there are no bent or damaged pins on the SCSI current operation.
cable.
Failing Item:
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable. v FI00871

Failing Item:
72079302 72079302
v FI00871
v FI01112 Explanation: Tape device failure or media error

v FI00872 Response: The tape unit detected a failure that may

v DEVTERM be caused by a hardware failure or a media error.
Refer to the tape unit service information for possible
72079210 72079210 information on diagnositic tests that can be run to
isolate between hardware and media failures.
Explanation: Illegal or unsupported tape unit response
Failing Item:
Failing Item: v MEDIA
v FI00871 v FI00871
v FI01112
v PTFSRCH 72079303 72079303
Explanation: Gateway device failure
72079211 72079211
Response: Use the gateway device service
Explanation: Gateway device detected a bus protocol documenation to analyze the problem.
error
Failing Item:
Response: Use the gateway device service
documentation to analyze the problem. v FCGATE

Failing Item:
72079304 72079304
v FCGATE
v FCIOA Explanation: Tape unit failure

v FI00871 Response: Before exchanging any parts, do the

v ANYFC following:

v FCCABLE 1. Ensure that the EKM server is operational and

properly configured.
v FI00872
2. Ensure that the mounted cartridge is in the EKM
v DEVTERM server database.
Failing Item:
72079220 72079220
v USER
Explanation: Hardware configuration change detected v FI00871
Response: The tape device or tape library device has
reported a configuration change that requires the I/O
processor to be reset. Reset the I/O processor before
using the device.

Chapter 179. (7207) Reference codes 1019

72079310 • 72079802

72079310 72079310 72079355 72079355

Explanation: Licensed Internal Code for the tape unit Explanation: The data format is incorrect; the tape
is not correct cannot be read
Failing Item: Response: The tape unit has detected that the data
v PTFSRCH format on the tape media is not supported or that the
tape media is defective. Do the following before
v FI00871
exchanging any parts:
1. Initialize the tape to a different format.
72079320 72079320
2. Clean the tape unit.
Explanation: Tape device Licensed Internal Code
failure If the operation continues to fail, use a different tape
cartridge.
Failing Item:
v FI00130 Failing Item:
v FI00871 v USER
v MEDIA
72079321 72079321 v TAPCLN
v FI00871
Explanation: Gateway device Licensed Internal Code
error
72079500 72079500
Response: Use the gateway device service
documenation to analyze the problem. Explanation: Licensed Internal Code error
Failing Item: Response: If the system is operational, perform a
v FCCODE dump of the I/O processor data.
Failing Item:
72079350 72079350 v PTFSRCH
Explanation: Tape unit detected a read or write error
on tape medium 72079501 72079501
Response: A permanent read or write error occurred. Explanation: Licensed Internal Code error
Clean the tape unit and retry the operation.
Failing Item:
If cleaning the tape unit does not correct the problem, v PTFSRCH
exchange the tape media.
Failing Item: 72079800 72079800
v MEDIA
Explanation: System successfully recovered from
v TAPCLN temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.
72079351 72079351
Explanation: Tape with excessive error rate was 72079801 72079801
mounted in tape device.
Explanation: System successfully recovered from
Response: The tape unit detected that the mounted temporary I/O error
tape cartridge has a history of excessive read and write
Response: No action required. This reference code is
errors. It is recommended that you exchange the tape
logged for information only.
cartridge.
Failing Item:
72079802 72079802
v MEDIA
Explanation: System successfully recovered from
v TAPCLN
temporary I/O error
v FI00871
Response: No action required. This reference code is
logged for information only.

1020 System reference codes (1xxx - Axxx)

 72079803 • 7207FFF6

72079803 72079803 72079901 72079901

Explanation: System successfully recovered from Explanation: Tape performance statistics logged
temporary I/O error
Response: No action required. This reference code is
Response: No action required. This reference code is logged for information only.
logged for information only.
72079902 72079902
72079804 72079804
Explanation: An IOP dump was initiated
Explanation: System successfully recovered from
Response: No action required.
temporary I/O error
Response: No action required. This reference code is
72079903 72079903
logged for information only.
Explanation: Tape device information logged
72079805 72079805 Response: No action required. This reference code is
logged for information only.
Explanation: System successfully recovered from
temporary I/O error
7207FFF6 7207FFF6
Response: No action required. This reference code is
logged for information only. Explanation: Tape volume statistics logged (no action
required)
72079810 72079810
Explanation: Problem analysis has determined a part
should be replaced.
Response: This reference code is used for ending
Online Problem Analysis with a list of failing items.
(Information Only)

72079899 72079899
Explanation: Problem analysis completed, the problem
has been corrected.
Response: This reference code is used for ending
Online Problem Analysis when no problem was found
or the problem was corrected.

72079900 72079900
Explanation: Licensed Internal Code for tape unit was
not upgraded
Response: The I/O processor loading of Licensed
Internal Code (LIC) to the programmable tape unit was
not completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TUPIP04 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Failing Item:
v USER

Chapter 179. (7207) Reference codes 1021

1022 System reference codes (1xxx - Axxx)
Chapter 180. (A1xx) Reference codes
An A1xx system reference (attention) code is an attention code posted by the
service processor. An A1xx SRC offers information about a platform or service
processor dump, confirms a control panel function request, or indicates an issue
with a service processor wake-on-LAN setting. The A1xx table uses the following
format:
v The reference code contains numbers that identify a particular action your server
performs during initialization of firmware.
v The description offers a brief description about this SRC. It may also contain
instructions for continuing the problem analysis.
v The FRU List offers a link to instructions or service actions for recovering from a
hang on an attention code. Click the FRU List only when you experience a hang
condition on an attention code. For example, a hang condition occurs when your
server performs a requested action but the SRC in the control panel display does
not change for several minutes and the service processor appears to be hung.

Response: The control panel displays this attention

A1003000 A1003000
code after a service processor dump (panel function 43)
Explanation: Informational message: the platform is requested. When you see this code, scroll to function
dump was successful. If the system hangs on this 43 again on the panel and press Enter to perform the
progress code, perform FSPSPC1. service processor dump. If the system hangs on this
progress code, perform isolation procedure FSPSPC1.
A1003001 A1003001
A1008003 A1008003
Explanation: Reserved (for platform dump). If the
system hangs on this progress code, perform FSPSPC1. Explanation: Confirm restart IPL control (operator)
panel function 03.
A1003022 A1003022 Response: The control panel displays this attention
code after a restart IPL (panel function 03) is requested.
Explanation: Confirm partition dump (control
When this SRC is displayed, scroll to function 03 again
(operator) panel function 22).
on the panel and press enter to perform the restart IPL.
Response: The control panel displays this attention If the system hangs on this progress code, perform
code after you request a partition dump (panel function isolation procedure FSPSPC1.
22). When you see this code, scroll to function 22 again
on the panel and press Enter to perform the partition
A1008008 A1008008
dump. If the system hangs on this progress code,
perform FSPSPC1. Explanation: Confirm fast power-off (control panel
function 08)
A1003042 A1003042 Response: This attention code is displayed on the
control panel after you request a fast power-off (panel
Explanation: Confirm platform dump (control panel
function 08). When you see this code, scroll to function
function 42)
08 again on the panel and press Enter to perform the
Response: The control panel displays this attention fast power-off. If the system hangs on this progress
code after you request a platform dump (panel function code, perform isolation procedure FSPSPC1.
42). When you see this code, scroll to function 42 again
on the panel and press Enter to perform the platform
A1008009 A1008009
dump. If the system hangs on this progress code,
perform isolation procedure FSPSPC1. Explanation: Beginning emergency power off (EPO)
countdown. If the system hangs on this progress code,
perform isolation procedure FSPSPC1.
A1003043 A1003043
Explanation: Confirm service processor dump (control
A100800A A100800A
panel function 43)

© Copyright IBM Corp. 2007, 2009 1023

A181D000 • A1A3C100

Explanation: Proceeding with EPO. This SRC displays

after the countdown has completed successfully. If the
system hangs on this progress code, perform isolation
procedure FSPSPC1.

A181D000 A181D000
Explanation: The hypervisor did not respond to a
ROLE or FAILOVER message. If the system hangs on
this progress code, perform isolation procedure
FSPSPC1.

A181D001 A181D001
Explanation: The hypervisor did not post an Xdown
interrupt when a reset/reload occurred. If the system
hangs on this progress code, perform isolation
procedure FSPSPC1.

A1A3C100 A1A3C100
Explanation: Invalid operational mode for remote
power on (wake onLAN)
Response: Check the service processor settings for
remote power on. If the system hangs on this progress
code, perform isolation procedure FSPSPC1.

1024 System reference codes (1xxx - Axxx)

Chapter 181. (A2xx) Reference codes
No service action is required.

Explanation: A problem occurred during the IPL of a

A2002250 A2002250
partition.
Explanation: A problem occurred during the IPL of a
Response: The partition ID is in extended word one
partition.
as LP=xxx in decimal format. The platform LIC for this
Response: The partition ID is in extended word one partition attempted an operation. There was a failure.
as LP=xxx in decimal format. A slot that was needed Contact your next level of support.
for the partition was unavailable. See the Symbolic FRU
Failing Item:
SLOTUSE for more information on the cause of this
error. v NEXTLVL

Failing Item:
A2002426 A2002426
v SLOTUSE
Explanation: A problem occurred during the IPL of a
partition.
A2002300 A2002300
Response: The partition ID is in extended word one
Explanation: A problem occurred during the IPL of a
as LP=xxx in decimal format. The platform LIC for this
partition.
partition attempted an operation. There was a failure.
Response: The partition ID is in extended word one Contact your next level of support.
as LP=xxx in decimal format. A slot that was needed
Failing Item:
for the partition was unavailable. See the Symbolic FRU
SLOTUSE for more information on the cause of this v NEXTLVL
error.
Failing Item: A2002475 A2002475
v SLOTUSE Explanation: A problem occurred during the IPL of a
partition.
A2002310 A2002310 Response: The partition ID is in extended word one
as LP=xxx in decimal format. A slot that was needed
Explanation: A problem occurred during the IPL of a
for the partition was either empty or the device in the
partition.
slot has failed. See the Symbolic FRU SLOTUSE for
Response: The partition ID is in extended word one more information on the cause of this error.
as LP=xxx in decimal format. The platform LIC for this
If you have a RAID enablement card (CCIN 5709) on
partition attempted an operation. There was a failure.
your system, it will disable an embedded SCSI adapter.
Contact your next level of support.
If that embedded slot is called out in the error, you can
Failing Item: safely ignore this error.
v NEXTLVL Failing Item:
v SLOTUSE
A2002320 A2002320
Explanation: A problem occurred during the IPL of a A2002477 A2002477
partition.
Explanation: A problem occurred during the IPL of a
Response: The partition ID is in extended word one partition.
as LP=xxx in decimal format. The platform LIC for this
Response: No service action required.
partition attempted an operation. There was a failure.
Contact your next level of support.
A2002479 A2002479
Failing Item:
v NEXTLVL Explanation: A problem occurred during the IPL of a
partition.

A2002425 A2002425 Response: No service action required.

© Copyright IBM Corp. 2007, 2009 1025

A2002485 • A2D03002

A2002485 A2002485 A200C220 A200C220

Explanation: A problem occurred during the IPL of a Explanation: A problem occurred during the IPL of a
partition. partition.
Response: The partition ID is in extended word one
as LP=xxx in decimal format. The platform LIC for this A200C225 A200C225
partition attempted an operation. There was a failure.
Explanation: A problem occurred during the IPL of a
Contact your next level of support.
partition.
Failing Item:
v NEXTLVL A200C230 A200C230
Explanation: A problem occurred during the IPL of a
A2003000 A2003000 partition.
Explanation: System log entry only, no service action
required A2D03000 A2D03000
Response: A user requested an immediate termination Explanation: User-initiated immediate termination and
and main store dump of a partition. The partition ID is MSD of a partition.
in extended word one as LP=xxx in decimal format.
Response: No service action required.

A2003123 A2003123
A2D03001 A2D03001
Explanation: System log entry only, no service action
required Explanation: User-initiated RSCDUMP of RPA
partition's PFW content.

A2008080 A2008080 Response: No service action required.

Explanation: System log entry only, no service action

required A2D03002 A2D03002

Response: No service action required. Explanation: User-initiated RSCDUMP of IBM i

partition's SLIC bootloader and PFW content.

A2008108 A2008108 Response: No service action required.

Explanation: A problem occurred during the IPL of a

partition.

A2009010 A2009010
Explanation: A problem occurred during the IPL of a
partition.

A2009020 A2009020
Explanation: A problem occurred during the IPL of a
partition.

A2009030 A2009030
Explanation: A problem occurred during the IPL of a
partition.

A200B07B A200B07B
Explanation: System log entry only, no service action
required
Response: No service action required.

1026 System reference codes (1xxx - Axxx)

Chapter 182. (A6xx) Reference codes
Failing Item:
A6xx0000 A6xx0000
v LICIP08
Explanation: Operating system status code
v AJDG301
Response: This reference code is for information only.
It is shown in the Product activity log as a side effect of
A6xx0107 A6xx0107
a condition that was detected by LIC.
Explanation: Main storage dump must be copied for
Normally, no action should be taken as a result of
service
information reference codes. However, to isolate the
root cause, use these suggestions: Response: The server detected an unrecoverable
1. Examine the date and time of the informational machine check condition.
reference code. Collect all the words of the SRC and the main store
2. Determine if any other reference codes have been dump and send to your system manufacturer for
logged at or before the same date and time. analysis.
3. Begin the service approach based on these other
logged errors. A6xx0109 A6xx0109
Explanation: An unrecoverable memory error
A6xx0102 A6xx0102 occurred
Explanation: A machine check occurred during IPL Response: Re-IPL the partition that terminated. Then,
Response: Words 2 to 9 of this SRC contain additional look for and correct errors with SRCs of the form
diagnostic information. Record SRC words 1 through 9 B1xxxxxx in the Serviceable Event View that indicate
before attempting to IPL again and report the problem the replacement of memory in the failing item list. If
to your Software Service Provider. there are no B1xxxxxx SRCs in the Serviceable Event
View that indicate a memory problem, perform a slow
boot by using Performing a slow boot in order to run
A6xx0103 A6xx0103 diagnostics on the memory. Then, look for and correct
Explanation: Main storage dump must be copied for errors with SRCs of the form B1xxxxxx in the
service Serviceable Event View.

Failing Item: Failing Item:

v LICIP01 v SVCDOCS

A6xx0104 A6xx0104 A6xx0202 A6xx0202

Explanation: Terminate Immediate reference code is Explanation: Unrecoverable read error

bad Response: Restore the Licensed Internal Code using
Failing Item: Utilities to install and restore IBM i Licensed Internal
Code.
v LICIP08
v AJDG301
A6xx0210 A6xx0210

A6xx0105 A6xx0105 Explanation: The system ASP has run out of disk
storage.
Explanation: More than one request to terminate the
system was issued Response: The out of storage condition in the system
ASP can be caused by an allocation failure in some
Failing Item: other system software. This could be a looping
v LICIP08 condition that continues to allocate storage. Contact
v AJDG301 your service representative for assistance with the Main
Storage Dump.

A6xx0106 A6xx0106
A6xx0231 A6xx0231
Explanation: Terminate Immediate data is not valid

© Copyright IBM Corp. 2007, 2009 1027

A6xx0232 • A6xx0308

Explanation: Disk sanitize action completed v FI00302

successfully v FI00301
Response: No service action required. This entry is v AJDG301
logged for information only.
A6xx0299 A6xx0299
A6xx0232 A6xx0232
Explanation: Informational LIC state SRC.
Explanation: Disk sanitize action did not complete
successfully
A6xx0302 A6xx0302
Response: Provide the Product Activity Log entry to
Explanation: Recursion in exception handler
your next level of support for analysis.
Failing Item:
A6xx0244 A6xx0244 v LICIP08
v AJDG301
Explanation: Contact was lost with the device
indicated
A6xx0304 A6xx0304
Response: Do not power off the system.
Explanation: Component specific exception handler
Perform the procedure indicated in the failing item list.
return code not valid
Failing Item:
Failing Item:
v LICIP13
v LICIP08
v FI00580
v AJDG301
v FI00500
v FI00302
A6xx0305 A6xx0305
v FI00301
Explanation: Exception while storage management
v AJDG301
lock is held
Failing Item:
A6xx0255 A6xx0255
v LICIP08
Explanation: Contact was lost with the device
v AJDG301
indicated
Response: Do not power off the system.
A6xx0307 A6xx0307
Perform the procedure indicated in the failing item list.
Explanation: LIC exception code detected a problem
Failing Item:
Response: Component Specific Exception Handler
v LICIP13 recursion is detected in an IBM i Operating System
v FI00580 process.
v FI00500 Failing Item:
v FI00302 v LICIP08
v FI00301 v AJDG301
v AJDG301
A6xx0308 A6xx0308
A6xx0266 A6xx0266
Explanation: LIC exception code detected a problem
Explanation: Contact was lost with the device
Response: Component Specific Exception Handler
indicated
recursion is detected in an IBM i Operating System
Response: Do not power off the system. process.
Perform the procedure indicated in the failing item list. Failing Item:
Failing Item: v LICIP08
v LICIP13 v AJDG301
v FI00580
v FI00500

1028 System reference codes (1xxx - Axxx)

 A6xx0317 • A6xx0402

A6xx0317 A6xx0317 A6xx0329 A6xx0329

Explanation: Traceback for code not found Explanation: LIC exception code detected a problem
Failing Item: Failing Item:
v LICIP08 v LICIP08
v AJDG301 v AJDG301

A6xx0323 A6xx0323 A6xx0333 A6xx0333

Explanation: LIC exception code detected a problem Explanation: A branch to a bad address was
attempted
Failing Item:
v LICIP08 Failing Item:
v AJDG301 v LICIP08
v AJDG301
A6xx0324 A6xx0324
A6xx0334 A6xx0334
Explanation: LIC exception code detected a problem
Explanation: Exception Handler could not be removed
Failing Item:
v LICIP08 Failing Item:
v AJDG301 v LICIP08
v AJDG301
A6xx0325 A6xx0325
A6xx0335 A6xx0335
Explanation: LIC exception code detected a problem
Explanation: Code resumed to not valid address
Failing Item:
following exception
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0326 A6xx0326
Explanation: LIC exception code detected a problem
A6xx0336 A6xx0336
Failing Item:
Explanation: LIC exception code detected a problem
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0327 A6xx0327
Explanation: LIC exception code detected a problem
A6xx0401 A6xx0401
Failing Item:
Explanation: A machine check occurred during IPL
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0328 A6xx0328
Explanation: LIC exception code detected a problem
A6xx0402 A6xx0402
Failing Item:
Explanation: A machine check occurred during
v LICIP08 authority initialization
v AJDG301
Failing Item:
v LICIP08
v AJDG301

Chapter 182. (A6xx) Reference codes 1029

A6xx0403 • A6xx0418

A6xx0403 A6xx0403 A6xx0411 A6xx0411

Explanation: Unhandled exception during IPL or Explanation: Unhandled exception in commit recovery
install
Failing Item:
Failing Item: v LICIP08
v LICIP08 v AJDG301
v AJDG301
A6xx0412 A6xx0412
A6xx0405 A6xx0405
Explanation: Unhandled exception in commit
Explanation: Unhandled exception in authority initialization
recovery
Failing Item:
Failing Item: v LICIP08
v LICIP08 v AJDG301
v AJDG301
A6xx0413 A6xx0413
A6xx0406 A6xx0406
Explanation: Rebuild of recovery object index failed
Explanation: Unhandled exception in data base
Failing Item:
recovery
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0414 A6xx0414
Explanation: Install of operating system failed on read
A6xx0407 A6xx0407
from media
Explanation: Unhandled exception in data base
Failing Item:
initialization
v LICIP08
Failing Item:
v FI00300
v LICIP08
v AJDG301
A6xx0415 A6xx0415
Explanation: Create user profile failed
A6xx0408 A6xx0408
Failing Item:
Explanation: Unhandled exception in journal recovery
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0417 A6xx0417
Explanation: Initiating the initial process failed
A6xx0409 A6xx0409
Failing Item:
Explanation: Unhandled exception in journal
synchronization v LICIP08
v AJDG301
Failing Item:
v LICIP08
A6xx0418 A6xx0418
v AJDG301
Explanation: The information loaded from the install
media is not valid
A6xx0410 A6xx0410
Failing Item:
Explanation: Unhandled exception in journal clean up
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301

1030 System reference codes (1xxx - Axxx)

 A6xx0419 • A6xx0507

A6xx0419 A6xx0419 A6xx0443 A6xx0443

Explanation: The information loaded from the install Explanation: Programmed IPL command failure
media is not valid
Failing Item:
Failing Item: v LICIP08
v LICIP08 v AJDG301
v AJDG301
A6xx0446 A6xx0446
A6xx0420 A6xx0420
Explanation: Error during machine termination
Explanation: The information loaded from the install
Failing Item:
media is not valid
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0447 A6xx0447
Explanation: Failure to reach MI boundary
A6xx0421 A6xx0421
Failing Item:
Explanation: Bad return code creating a queue or
message v LICIP08
v AJDG301
Failing Item:
v LICIP08
A6xx0449 A6xx0449
v AJDG301
Explanation: Exception in MI boundary manager
A6xx0422 A6xx0422 Failing Item:
Explanation: The Load/Dump command failed v LICIP08
v AJDG301
Failing Item:
v LICIP08
A6xx0506 A6xx0506
v AJDG301
Explanation: Attempt to destroy a task with critical
flag on
A6xx0439 A6xx0439
Failing Item:
Explanation: Opening the IPCF connection failed
v LICIP08
Failing Item:
v AJDG301
v LICIP08
v AJDG301
A6xx0507 A6xx0507
Explanation: A critical process terminated. This SRC
A6xx0440 A6xx0440
will be in the LPAR's panel.
Explanation: Termination code is not valid
LIC detected an attempt to terminate a process with its
Failing Item: critical flag set to ON. Normally this process will be
v LICIP08 SCPF.
v AJDG301 This is a secondary affect of the process termination
request for a critical process that was caused by a
system error condition that began process termination.
A6xx0441 A6xx0441
The system error condition that began process
Explanation: Power off system command failed termination is most commonly a storage error or LIC
exception handling.
Failing Item:
v LICIP08 Response: Perform LICIP08 - save and send in the
Main Store Dump, collect LIC and Product Activity
v AJDG301 Logs.
Failing Item:

Chapter 182. (A6xx) Reference codes 1031

A6xx0607 • A6xx1103

v LICIP08 to install and restore IBM i Licensed Internal Code.

v AJDG301 For more information, contact IBM Service Support.
Failing Item:
A6xx0607 A6xx0607
v AJDG301
Explanation: Maximum stack size exceeded in process
or task
A6xx0901 A6xx0901
Failing Item:
Explanation: The LinkLoader has found its bad flag
v LICIP08 ON
v AJDG301
Response: This reference code is usually the result of
a system termination while the LinkLoader is
A6xx0620 A6xx0620 performing its work.
Explanation: Event management index is not usable Reinstall the Licensed Internal Code by using Utilities
to install and restore IBM i Licensed Internal Code.
Failing Item:
v LICIP08
A6xx0902 A6xx0902
v AJDG301
Explanation: Unable to perform programmed IPL
A6xx0650 A6xx0650 Response: The LinkLoader was not successful in
performing a programmed IPL.
Explanation: Resource management segment could
not be created or extended Perform a system IPL. If the problem persists, examine
the main storage dump and determine the reason for
Response: A main store dump was initiated.
the failure of the programmed IPL.
Words 2 to 9 of this SRC contain additional diagnostic
information. Record SRC words 1 through 9.
A6xx0903 A6xx0903
Perform a system IPL and collect the Product activity
Explanation: The LinkLoader was not able to allocate
log and main store dump and provide them along with
a segment
the recorded SRC information to IBM Service Support.
Response: Perform the D mode IPL again. If the
The problem may also be that there is not enough
problem persists, there might be a memory problem.
auxiliary storage.
Contact your next level of support.
Failing Item:
v AJDG301 A6xx0904 A6xx0904
Explanation: The LinkLoader was not able to load a
A6xx0801 A6xx0801 critical LID
Explanation: Invalid LID directory detected Response: Perform the D mode IPL again. If the
Response: During system IPL, the LIDMgr detected problem persists, contact your next level of support.
an I/O failure or media failure while trying to read the
LID directory. A6xx1001 A6xx1001
Failing Item: Explanation: Enqueuing a task to the TDQ which is
v LICIP08 already enqueued on TDQ
v FI00070 Failing Item:
v FI00300 v LICIP08
v AJDG301 v AJDG301

A6xx0802 A6xx0802 A6xx1103 A6xx1103

Explanation: LID directory unusable Explanation: MISR not readable; must be readable for
Response: During system IPL, the LIDMgr detected Normal Mode install
that the LID directory and associated Load Source is Response: MISR is not readable. Perform a manual
not usable. install to reinitialize the system.
Reinstall the Licensed Internal Code by using Utilities

1032 System reference codes (1xxx - Axxx)

 A6xx1104 • A6xx41FC

v AJDG301
A6xx1104 A6xx1104
Explanation: Failure reading media or not install
A6xx1724 A6xx1724
media
Explanation: An attempt to create a segment failed
Response: Determine that correct install media is
loaded. If correct install media is installed, media could Response: The create could fail for two reasons:
be corrupt. Obtain another copy of the install media v A code problem. Perform the procedure indicated in
and re-attempt the install. If the install still fails, contact the failing item list.
your service representative.
v No free auxiliary storage on the system. Add
additional DASD if the create failed because no
A6xx1201 A6xx1201 auxiliary storage was available.
Explanation: Critical database segment could not be Failing Item:
created v LICIP08
Failing Item: v AJDG301
v LICIP08
v AJDG301 A6xx1730 A6xx1730
Explanation: An IPL is needed to restore system
A6xx1204 A6xx1204 performance
Explanation: Error in constraint enforcement Response: Licensed Internal Code has detected a
condition that is impacting system performance. System
Failing Item:
operation can continue, but system performance may
v LICIP08 be noticeably reduced until the next IPL.
v AJDG301
Look at the Product Activity Log entry, and find the
value at offset x'000180'. If the value equals x'00000122',
A6xx1210 A6xx1210 the error was caused by too much processor memory
being installed.
Explanation: Object not found in the in-use table
For more information, contact IBM Service Support.
Failing Item:
v LICIP08 Failing Item:
v AJDG301 v UPLF1

A6xx1215 A6xx1215 A6xx3000 A6xx3000

Explanation: Error in critical code sequence Explanation: LPAR service function directed a Main
Storage Dump.
Failing Item:
Response: Copy the current main storage dump to
v LICIP08
media. For more information on how to copy a Main
v AJDG301 Storage Dump, refer to Copying a main storage dump.
Failing Item:
A6xx1219 A6xx1219
v AJDG301
Explanation: A back leveled driver has been detected
Failing Item: A6xx41FC A6xx41FC
v LICIP08 Explanation: Installation of LIC failed
v AJDG301
Response: Words 12 and 13 of this SRC contain
additional diagnostic information.
A6xx1604 A6xx1604
Install LIC using physical media.
Explanation: Not able to create APPN task
To determine what caused the failure, collect SRC
Response: An error occurred during task creation information and contact your next level of support.
which requires a power off of the system.
Failing Item:
Failing Item: v SVCDOCS
v LICIP08

Chapter 182. (A6xx) Reference codes 1033

A6xx41FD • A6xx4422

A6xx41FD A6xx41FD A6xx4405 A6xx4405

Explanation: Installation of LIC failed Explanation: System ASP threshold exceeded after
auto copy done.
Response: A main store dump was initiated. Words 12
and 13 of this SRC contain additional diagnostic Response: Delete other system ASP copies or exit the
information. Main Storage Dump Manager and then from DST copy
the Auto Copy to media and then delete the Auto Copy
To recover the partition using the previously installed
in system ASP.
LIC, perform a B-mode IPL. You can then re-try the
installation of LIC. Otherwise, install LIC using
physical media. A6xx4420 A6xx4420
To determine what caused this failure, collect SRC Explanation: MSD Manager not configured to save
information and main store dump and contact your dump information
next level of support.
Response: The platform produced dump data, but the
Failing Item: Main Storage Dump (MSD) Manager was not
v SVCDOCS configured to automatically copy the dump to an
Auxiliary Storage Pool (ASP). The dump will be lost if
the system power is lost. Use MSD Manager to
A6xx4401 A6xx4401 manually copy the current platform dump to media or
Explanation: Missing DASD units. an ASP.

Response: Copy the current main storage dump to

media. A6xx4421 A6xx4421

For more information on how to perform a Main Explanation: Insufficient space in the ASP to store a
Storage Dump, refer to Copying a main storage dump. platform dump
Response: The platform produced dump data, and the
A6xx4402 A6xx4402 Main Storage Dump (MSD) Manager was configured to
automatically copy the dump to an Auxiliary Storage
Explanation: Missing DASD units. Pool (ASP), but there was not sufficient free space
available in the ASP. The dump will be lost if the
Response: Copy the current main storage dump to
system power is lost. Manually copy the current
media. Then exit the Main Storage Dump Manager.
platform dump from the platform by performing one of
For more information on how to perform a Main the following:
Storage Dump, refer to Copying a main storage dump. v Make room in the designated ASP and then use the
MSD Manager to copy the current platform dump to
A6xx4403 A6xx4403 ASP.
v Use the MSD Manager to delete other dump copies,
Explanation: Storage Management failed to reach full
then copy the current platform dump to ASP.
paging.
v Use the MSD Manager to copy the current platform
Response: Copy the current main storage dump to dump to a different ASP.
media.
v Use the MSD Manager to copy the current platform
For more information on how to perform a Main dump to media.
Storage Dump, refer to Copying a main storage dump.
A6xx4422 A6xx4422
A6xx4404 A6xx4404
Explanation: A platform dump is saved in MSD
Explanation: Auto copy failed or not attempted. Manager

Response: Copy the current main storage dump. If Response: The platform produced dump data. The
copying to system ASP, existing copies may need to be dump data was copied to the Main Storage Dump
deleted or renamed. Then exit the Main Storage Dump (MSD) Manager.
Manager.
Failing Item:
For more information on how to perform a Main v PLDUMP
Storage Dump, refer to Copying a main storage dump.

1034 System reference codes (1xxx - Axxx)

 A6xx4700 • A6xx4733

item since it has been swapped in from a different

A6xx4700 A6xx4700
system.
Explanation: Processor On Demand error detected.
Put the Processor Capacity Card back in the system it
Response: Processor on Demand Data Block key is not came from, and reinstall this system's original Processor
valid. Capacity Card.
Replace the Processor Capacity card. Failing Item:
Failing Item: v CTLPNCD
v CTLPNCD
A6xx4714 A6xx4714
A6xx4701 A6xx4701 Explanation: The CUoD data is not present. A
problem may exist.
Explanation: Processor On Demand error detected.
Response: The Processor Capacity Card was changed
Response: Processor On Demand Data Block contains
and there may be a problem.
data that does not match the expected data.
If the system did have any activated standby
Contact your service provider.
processors before the Processor Capacity Card was
Failing Item: replaced, then new processor on demand activation
v AJDG301 codes must be obtained to restore the previous
activations.

A6xx4703 A6xx4703 Contact your service provider.

Explanation: Processor On Demand error detected.

A6xx4715 A6xx4715
Response: Processor On Demand Serialization has
failed during IPL. Explanation: Processor On Demand error detected.

Contact your service provider. Response: Correct any Processor Capacity card or
SPCN failures.
Failing Item:
Failing Item:
v AJDG301
v CTLPNCD

A6xx4710 A6xx4710
A6xx4730 A6xx4730
Explanation: Processor On Demand error detected.
Explanation: Processor On Demand error detected.
Response: SPCN communication failure during
Processor On Demand. Response: Processor On Demand standby processors
are in use.
Look in the Product Activity Log for other SPCN errors
and perform the actions indicated for those errors. Contact your service provider.

Failing Item: Failing Item:

v SPNLCRD v AJDG301

A6xx4712 A6xx4712 A6xx4731 A6xx4731

Explanation: Processor On Demand error detected. Explanation: Processor On Demand error detected.

Response: Correct any Processor Capacity card or Response: The Processor On Demand Trial Activation
SPCN failures. period is not valid. Contact your next level of support.

Failing Item: Failing Item:

v CTLPNCD v AJDG301

A6xx4713 A6xx4713 A6xx4733 A6xx4733

Explanation: Incorrect Processor Capacity Card Explanation: Processor On Demand error detected.
installed. Response: Contact your service provider.
Response: The Processor Capacity Card is the failing Failing Item:
v AJDG301

Chapter 182. (A6xx) Reference codes 1035

A6xx4740 • A6xx5007

v AJDG301
A6xx4740 A6xx4740
v FI00380
Explanation: Processor On Demand error detected.
Response: The Processor On Demand Activation code A6xx5003 A6xx5003
just entered is not valid.
Explanation: Service program failed
Contact your next level of support.
Response: The ASCII system console failed to
Failing Item: respond.
v AJDG301
Failing Item:
v FI00320
A6xx4741 A6xx4741
v FI00602
Explanation: Processor On Demand error detected. v USER
Response: An invalid Processor On Demand v AJDG301
Activation code has been entered more than 5 v FI00380
consecutive times. Contact your service provider.
Failing Item: A6xx5004 A6xx5004
v AJDG301
Explanation: DST console failed to respond
Response: The system console failed to respond.
A6xx4745 A6xx4745
Failing Item:
Explanation: Processor Capacity card replaced on
activated POD system. v RTRIP02
v FI00320
Response: Contact IBM Support to order a
replacement Processor On Demand activation code. v FI00602
v USER
A6xx4747 A6xx4747 v AJDG301
v FI00380
Explanation: 1 hour left in POD 14 day Trial
Activation Period.
A6xx5005 A6xx5005
Response: If a new activation code was purchased, it
should be entered now. Otherwise, the system will Explanation: Service program failed
revert back to its previous activation state at the end of
the Trial Activation Period. Response: The workstation adapter system console
failed to respond.

A6xx5001 A6xx5001 Failing Item:

v WSAIP01
Explanation: DST received no response from a work
station controller v FI00320
v FI00602
Response: The workstation I/O processor for the
system or partition console did not respond. v USER
v AJDG301
Failing Item:
v FI00380
v RTRIP01
v FI00380
A6xx5007 A6xx5007
v AJDG301
Explanation: Service program failed
A6xx5002 A6xx5002 Response: The workstation adapter console failed to
respond.
Explanation: DST problem attempting to use the
system console Failing Item:
Response: A code problem occurred during an v RTRIP07
attempt to use the system console. v FI00320
Failing Item: v FI00602
v LICIP03 v USER

1036 System reference codes (1xxx - Axxx)

 A6xx5008 • A6xx5120

v AJDG301
A6xx5090 A6xx5090
v FI00380
Explanation: System startup failed in unattended IPL
mode
A6xx5008 A6xx5008
Response: Perform the following:
Explanation: DST console failed to respond
v If reference code A6xx5090 is displayed on the
Response: control panel for more than 10 minutes, perform the
procedure indicated in the failing item list.
Failing Item:
v For reference code B6xx5090, perform the procedure
v OPCIP03 indicated in the failing item list.
v FI00719
Failing Item:
v LICIP11
A6xx5010 A6xx5010
v FI00580
Explanation: IPL service function ended abnormally v FI00500
Failing Item: v FI00301
v LICIP04 v FI00021
v AJDG301 v FI00065
v AJDG301
A6xx5014 A6xx5014
Explanation: DST status. The Storage Management A6xx5092 A6xx5092
Dual Path Information Screen option to dump data to a Explanation: System is in DASD migration mode
PAL has completed successfully.
Response: Install Licensed Internal Code and Upgrade
Load Source was specified but the key is not in the
A6xx5015 A6xx5015 manual position. Change the key position to manual
Explanation: DST error. An error has occurred and perform a system IPL.
gathering data for the Storage Management Dual Path
Information Screen option to dump data to a PAL. A6xx5094 A6xx5094
Contact your next level of support or hardware service
provider. Explanation: IASP detected a failure during the vary
on operation
Failing Item:
v NEXTLVL Failing Item:
v LICIP12
A6xx5082 A6xx5082
A6xx50FF A6xx50FF
Explanation: DST lost contact with the console
Explanation: DST unrecoverable program error
Response: A service program lost contact with the
system console. Failing Item:
Failing Item: v LICIP03
v RTRIP03 v AJDG301
v AJDG301 v FI00380
v USER
A6xx5120 A6xx5120
A6xx5083 A6xx5083 Explanation: System LIC detected a program
exception
Explanation: IPL service function ended abnormally
Response: System LIC detected a programming
Response: A service program lost contact with the problem. If performance or other system degradation is
system console. occurring, the system may be operating with reduced
Failing Item: resources.
v TWSIP01 Check the Product activity log for related entries. If this
v AJDG301 reference code is logged with an error class of
Informational, then no action is required.
v USER

Chapter 182. (A6xx) Reference codes 1037

A6xx5121 • A6xx5192

Otherwise, perform the procedure indicated in the v FI01106

failing item list. v FI01140
Failing Item: v FI01141
v LICIP01 v DEVTERM
v AJDG301 v BACKPLN
v FI00130
A6xx5127 A6xx5127
A6xx5121 A6xx5121 Explanation: IOP timed out a disk command
Explanation: LIC program exception occurred Failing Item:
Response: System LIC detected a programming v DISKDRV
problem for which a main storage dump may have v STORIOA
been initiated. Collect the dump if available.
v FI01106
A problem log entry may be generated for this refcode. v DISKTRY
Failing Item: v FI01140
v LICIP01 v FI01141
v AJDG301 v DEVTERM
v BACKPLN
A6xx5122 A6xx5122
Explanation: LIC program exception occurred A6xx5128 A6xx5128

Response: System LIC detected an IOP programming Explanation: I/O processor failure
problem for which an IOP dump may have been Failing Item:
initiated.
v FI01112
Failing Item: v FI01107
v LICIP01
v FI00130 A6xx512D A6xx512D
v AJDG301
Explanation: An IOP dump was initiated
v FI00131
Response: Copy the IOP dump entry and any related
entries from the Product Activity Log to suitable media,
A6xx5123 A6xx5123 and give to an IBM service representative.
Explanation: LIC program exception occurred
Response: System LIC detected an interface problem A6xx512E A6xx512E
with the IOP or an IOP programming problem for Explanation: LIC program exception occurred
which an IOP and main storage dump may have been
initiated. Response: The system was in a D IPL mode when the
problem was detected. A main storage dump was not
Failing Item: taken.
v LICIP01
Failing Item:
v FI00130
v LICIP01
v AJDG301
v AJDG301
v FI00131
v FI00130

A6xx5126 A6xx5126
A6xx5192 A6xx5192
Explanation: Addressed device failed to respond to
Explanation: Insufficient entitled memory for the I/O
selection
configuration
Failing Item:
Response: Use the hardware management console to
v DISKDRV increase the entitled memory capacity of the partition
v STORIOA and restart the I/O adapter. To restart a storage I/O
v DISKTRY adapter, use Hardware Service Manager to re-IPL the
virtual I/O processor that is associated with this I/O

1038 System reference codes (1xxx - Axxx)

 A6xx5193 • A6xx5276

adapter. To restart a communications I/O adapter, vary

A6xx5219 A6xx5219
the line off and vary it on using the vary configuration
(VRYCFG) command. Explanation: LIC program exception occurred
Failing Item: Response: An IOP signaled to system LIC that it had
v SVCDOCS entered a critical internal state. LIC automatically
attempted to restart the IOP.

A6xx5193 A6xx5193 This reference code is logged for information only. No

action is required.
Explanation: Virtual adapter not supported in a
shared memory partition Failing Item:
v FI00310
Response: Use the hardware management console to
remove the virtual adapter from the partition. v FI00318
v FI00065
Failing Item:
v FI00130
v SVCDOCS
v AJDG301

A6xx5194 A6xx5194
A6xx5275 A6xx5275
Explanation: Insufficient entitled memory for the I/O
configuration Explanation: The system issued a reset/reload to the
IOP.
Response: Use the hardware management console to
increase the entitled memory capacity of the partition Response: System Licensed Internal Code detected
and restart the partition. that an IOP Reset/Reload has occurred, and that the
IOP successfully recovered.
Failing Item:
Users who were signed on to a Workstation device
v SVCDOCS
under the IOP will need to sign back on. Any
LAN/WAN communications lines under the IOP will
A6xx5206 A6xx5206 need to be restarted. Tape/Optical devices under the
IOP may need to be varied back on.
Explanation: System LIC detected a missing IOP LIC
code load To determine the cause of the IOP Reset/Reload, check
the Product Activity Log for additional entries logged
Response: System LIC detected a missing IOP LIC with the same System Log ID, and perform any actions
code load during IPL of the IOP. This indicates that indicated for those errors.
either the IOP code load is not installed on the system
Load Source device or that system LIC was unable to
successfully read that load from the Load Source A6xx5276 A6xx5276
device.
Explanation: IOP Reset was issued
Failing Item:
Response: LIC has detected a problem with the
v LICIP01 Service Processor IOP and has reset it but has not
v USER initiated reload of the Service Processor.
If the Load Source is mirrored, some system operations
A6xx5209 A6xx5209 may be able to continue normally. However, some
system service operations have been suspended and the
Explanation: System LIC detected an IOP timeout system should be scheduled for power down as soon
during IOP IPL as possible.
Response: Verify that all IOP cable connections are Failing Item:
secure, and check tape and other non-disk devices and
media to verify that they are in a ready state. v RTRIP08
v AJGLD01
Failing Item:
v AJDG301
v LICIP01
v FI00021
v USER
v FI00130
v AJDG301

Chapter 182. (A6xx) Reference codes 1039

A6xx5310 • A6xx5350

A6xx5310 A6xx5310 A6xx5340 A6xx5340

Explanation: LIC program exception occurred Explanation: Secondary partition not running at
optimum.
Response: System LIC detected a logical partition
configuration data consistency error. Copy the Product Response: Check the Primary partition's Product
Activity Log data for this error and any related entries Activity Log for system processor entries from
and contact your next level of hardware service approximately the same time. Perform the actions
support. indicated for those entries.
Failing Item:
v LPARSUP A6xx5341 A6xx5341
Explanation: Secondary partition not running at
A6xx5311 A6xx5311 optimum.

Explanation: LIC program exception occurred Response: Check the primary partition Product
Activity Log for system memory entries from
Response: LPAR configuration data does not match approximately the same time. Perform the actions
current system configuration. The system will not IPL indicated for those entries.
past DST until the problem is corrected.
Following is a list of problems which may have caused A6xx5342 A6xx5342
this SRC to be reported:
Explanation: Secondary partition not running at
v Non-configured disk unit which was previously a
optimum.
load source on a partitioned system.
v Load Source configuration data does not match Response: Check the Primary partition's Product
partition for which it is being used. Activity Log for system processor entries from
approximately the same time. Perform the actions
v Load Source configuration data does not match
indicated for those entries.
system serial number for which it is being used.
v Load Source configuration data is newer than
primary partition configuration data. A6xx5343 A6xx5343

Failing Item: Explanation: Secondary partition not running at

optimum.
v LPRIP01
v LPARSUP Response: Check the Primary partition's Product
Activity Log for system memory errors from
approximately the same time. Perform the actions
A6xx5312 A6xx5312 indicated for those entries.
Explanation: LIC program exception occurred
Response: LPAR configuration data informational A6xx5344 A6xx5344
error. Explanation: Secondary partition not running at
The LPAR configuration data was found to be in error optimum.
or inconsistent on a secondary partition's Load Source. Response: The interactive performance specified in the
The data was automatically updated to the current configuration data for this partition could not be met.
system level.
Contact your next level of support.

A6xx5313 A6xx5313 Failing Item:

v LPARSUP
Explanation: LIC program exception occurred
Response: LPAR configuration data informational
A6xx5350 A6xx5350
error.
Explanation: Secondary partition software release not
The LPAR configuration data was found to be
supported
inconsistent on a primary partition and could only be
corrected with an older copy of the data. Response: The logical partition software version is
outside the supported release delta.
Failing Item:
v LPARCFG Check the Release Delta from the Primary partition
"Display Partition Release Level" screen.
Check the LPAR documentation for the release level of

1040 System reference codes (1xxx - Axxx)

 A6xx5380 • A6xx6906

the Primary partition and determine what the

A6xx6901 A6xx6901
supported Release Delta is.
Explanation: Bus Expansion Adapter card failed
A6xx5380 A6xx5380 Response: Contact your next level of support.
Explanation: LIC program exception occurred Failing Item:
Response: Record the Product Activity Log (PAL) hex v NEXTLVL
data for this SRC or print the PAL entry.
Contact your next level of support. A6xx6902 A6xx6902

Failing Item: Explanation: Bus Expansion Adapter card failed

v LPARSUP Response: Contact your next level of support.
Failing Item:
A6xx5390 A6xx5390 v NEXTLVL
Explanation: LIC program exception occurred
Response: Record the Product Activity Log (PAL) hex A6xx6905 A6xx6905
data for this SRC or print the PAL entry. Explanation: Optical bus failed
Contact your next level of support. Response: Contact your next level of support.
Failing Item: Failing Item:
v LPARSUP v NEXTLVL

A6xx5505 A6xx5505 A6xx6906 A6xx6906

Explanation: The copying of DASD log data to the Explanation: High Speed Link (HSL) I/O bridge
IOP log was successful failure
Response: IOP log data can be copied to a spool file Response: LIC could not access part of the HSL I/O
for examination by the development lab. bridge VPD. The bridge and HSL loop may be
prevented from becoming operational.
A6xx5555 A6xx5555 For this reference code the failing item list presented in
Explanation: SLIC I/O DASD subsystem error the Service Action Log (SAL), or serviceable event
recovery in progress. viewer you are working with, can be different from the
failing item list documented here. That is due to the
differences in system models and features installed.
A6xx5600 A6xx5600
If the Service Action Log (SAL) or serviceable event
Explanation: Unrecoverable read error view on the hardware management console is available
Response: VPD data could not be read. then use the failing item list presented there for
servicing this reference code.
Look for other errors implicating hardware. There is no
way to know what VPD read has failed, but the If a serviceable event view is not available then use the
resource is not usable and should generate an error. failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will
If no such error occurred, call your next level of isolate to the correct FRU list based on system model
support. and features installed.
Failing Item: NOTE: A fiber optic cleaning kit may be required for
v SVCDOCS optical HSL connections.
Failing Item:
A6xx6900 A6xx6900 v SIIOADP
Explanation: System bus error v OPT_CLN

Response: Contact your next level of support.

Failing Item:
v NEXTLVL

Chapter 182. (A6xx) Reference codes 1041

A6xx6907 • A6xx6910

Failing Item:
A6xx6907 A6xx6907
v SIIOADP
Explanation: High Speed Link (HSL) I/O bridge
v OPT_CLN
failure
Response: LIC detected invalid data in the HSL I/O
A6xx6909 A6xx6909
bridge VPD. The bridge and HSL loop may not have
become operational. Explanation: High Speed Link (HSL) I/O bridge
failure
For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event view Response: LIC detected invalid data in the I/O bus
you are working with, can be different from the failing VPD. The bus and resources associated with it may not
item list documented here. That is due to the be operational.
differences in system models and features installed.
For this reference code the failing item list presented in
If the Service Action Log (SAL) or serviceable event the Service Action Log (SAL), or serviceable event view
view on the hardware management console, is available you are working with, can be different from the failing
then use the failing item list presented there for item list documented here. That is due to the
servicing this reference code. differences in system models and features installed.
If a serviceable event view is not available then use the If the Service Action Log (SAL) or serviceable event
failing item list documented here. By following the viewer on the hardware management console is
procedures in the symbolic FRUs listed here you will available then use the failing item list presented there
isolate to the correct FRU list based on system model for servicing this reference code.
and features installed.
If a serviceable event view is not available then use the
NOTE: A fiber optic cleaning kit may be required for failing item list documented here. By following the
optical HSL connections. procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
Failing Item:
and features installed.
v SIIOADP
If the serviceable event view only indicated a frame or
v OPT_CLN
enclosure see the locations section for the frame or
enclosure type. The location of the HSL I/O Bridge will
A6xx6908 A6xx6908 be given in the locations tables.
Explanation: High Speed Link (HSL) I/O bridge NOTE: A fiber optic cleaning kit may be required for
failure optical HSL connections.
Response: LIC data in the I/O bus VPD could not be Failing Item:
accessed. The I/O Bus identified in the SRC may not v SIIOADP
have become operational.
v OPT_CLN
If there is a B6xx 6906 reference code, close this
problem in the serviceable event view you are working
A6xx690A A6xx690A
with and work the 6906 error.
Explanation: Associated adapter not found in this
For this reference code the failing item list presented in
partition
the Service Action Log (SAL), or serviceable event view
you are working with, can be different from the failing Failing Item:
item list documented here. That is due to the v LICIP16
differences in system models and features installed.
If the Service Action Log or serviceable event view on A6xx6910 A6xx6910
the hardware management console or service processor
is available then use the failing item list presented there Explanation: I/O processor failure
for servicing this reference code.
Response: An I/O processor timed out, returned bad
If a serviceable event view is not available then use the status, or is not following the system bus protocol.
failing item list documented here. By following the
Failing Item:
procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model v LICIP07
and features installed. v FI00310
NOTE: A fiber optic cleaning kit may be required for v FI00318
optical HSL connections. v FI00065
v FI00130

1042 System reference codes (1xxx - Axxx)

 A6xx6938 • A6xx6963

v AJDG301 item list documented here. That is due to the

differences in system models and features installed.
A6xx6938 A6xx6938 If the Service Action Log or a serviceable event viewer
on the hardware management console is available for
Explanation: Not valid system configuration detected
this problem then use the failing item list presented
Response: This system model does not allow a there for servicing this reference code.
configuration of more than three (non-OptiConnect)
If a serviceable event view is not available then use the
I/O Processors.
failing item list documented here. By following the
Power down the system and remove the extra procedures in the symbolic FRUs listed here you will
(non-OptiConnect) I/O Processor(s) so that there are isolate to the correct FRU list based on system model
three or less. Restart the system. and features installed.
Failing Item:
A6xx6944 A6xx6944 v SLOTERR
Explanation: Missing or failed I/O processor cards v MASBUS

Response: A system bus appears to be empty. If the

bus is not empty, two I/O processors in consecutive A6xx6962 A6xx6962
slots may be missing or broken. If there are broken I/O
Explanation: Multi-adapter bridge card slot error, do
processors, then another more serious SRC has
not use card slot
occurred. Otherwise find the bus number for this
failure from the Product activity log and use the system Response: Power control failure, do not use slot.
configuration list to verify the configuration of the I/O
If there is a Linux partition in the system, any IOPs
processors on that bus.
plugged into slots owned by a Linux partition will not
Failing Item: power on. This error will be logged. Correct the
v FI00317 situation by removing the IOP cards.
v FI00316 The card location is not available for use. The Failing
v AJDG301 Item with the card slot error is in the Failing Item list
for this reference code.

A6xx6960 A6xx6960 See SLOTERR symbolic FRU for the list of messages
and a further description of the problem detected by
Explanation: Multi-adapter bridge card slot error, do Licensed Internal Code.
not use card slot
For this reference code the failing item list presented in
Response: Slot unavailable due to 64 bit card in the Service Action Log (SAL), or serviceable event view
adjacent slot. you are working with, can be different from the failing
One of the messages documented with the symbolic item list documented here. That is due to the
FRU will describe the problem. See SLOTERR symbolic differences in system models and features installed.
FRU for a list of messages and corrective actions. If the Service Action Log, or serviceable event view on
Failing Item: the hardware management console is available then use
the failing item list presented there for servicing this
v SLOTERR reference code.
If a serviceable event view is not available then use the
A6xx6961 A6xx6961 failing item list documented here. By following the
Explanation: Multi-adapter bridge card slot error, do procedures in the symbolic FRUs listed here you will
not use card slot isolate to the correct FRU list based on system model
and features installed.
Response: LED control failure, do not use slot.
Failing Item:
The card location is not available for use. The Failing
v SLOTERR
Item with the card slot error is in the Failing Item list
for this reference code. v MASBUS

See SLOTERR symbolic FRU for the list of messages

and a further description of the problem detected by A6xx6963 A6xx6963
Licensed Internal Code. Explanation: Multi-adapter bridge card slot error, do
For this reference code the failing item list presented in not use card slot
the Service Action Log (SAL), or serviceable event view Response: Power control failure, do not use slot.
you are working with, can be different from the failing

Chapter 182. (A6xx) Reference codes 1043

A6xx6964 • A6xx6967

The card location is not available for use. The Failing Failing Item:
Item with the card slot error is in the Failing Item list v MABRCFG
for this reference code.
See SLOTERR symbolic FRU for the list of messages A6xx6965 A6xx6965
and a further description of the problem detected by
Licensed Internal Code. Explanation: Multi-adapter bridge configuration
change or error
For this reference code the failing item list presented in
the Service Action Log (SAL), or serviceable event Response: Card type not supported in this slot.
viewer you are working with, can be different from the An I/O processor or I/O adapter card type is installed
failing item list documented here. That is due to the in the location indicated in word 7 of the SRC. The
differences in system models and features installed. card type is not supported in that slot under the
If the Service Action Log or serviceable event viewer on multi-adapter bridge. The card is unavailable.
the hardware management console is available then use See MABRCFG symbolic FRU for the list of messages, a
the failing item list presented there for servicing this further description of the problem detected by Licensed
reference code. Internal Code and the corrective action.
If serviceable event view is not available then use the Failing Item:
failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will v MABRCFG
isolate to the correct FRU list based on system model
and features installed. A6xx6966 A6xx6966
Failing Item: Explanation: Multi-adapter bridge configuration
v SLOTERR change or error
v MASBUS Response: I/O processor removed from multi-adapter
bridge card slot.
A6xx6964 A6xx6964 On the previous IPL an I/O processor was in the card
Explanation: Multi-adapter bridge configuration location specified in word 7 of the SRC. The I/O
change or error processor was not detected on this IPL.

Response: One of several errors or configuration See MABRCFG symbolic FRU for the list of messages, a
problems has occurred under a Multi-adapter bridge. If further description of the problem detected by Licensed
you are using the Service Action Log (SAL), or the Internal Code and the corrective action.
serviceable event viewer on the hardware management Failing Item:
console or the service processor, then the correct FRU,
v MABRCFG
description and card position(s) will be listed. Use the
FRUs and descriptions in the serviceable event view
you are working with to determine the problem. A6xx6967 A6xx6967
If you do not have access to the Service Action Log, or Explanation: Multi-adapter bridge configuration
serviceable event view on the hardware management change or error
console or service processor, then word 4 of the SRC
Response: I/O adapter unavailable due to moved I/O
has more information. Examine the last 4 digits in word
processor card.
4 to determine the problem by comparing them to the
list below and using the FRU(s) listed here. The I/O adapter specified in word 7 of the SRC is not
1. xxxx2022 - IOP found in slots owned by a Linux available. On the previous IPL there was an I/O
partition. The Multi-adapter Bridge and PCI Bridge processor card the adapter was assigned to. The I/O
set that it controls are assigned to a Linux partition. processor was not detected on this IPL.
The IOP found in the SLOT indicated by the DSA in See MABRCFG symbolic FRU for the list of messages, a
word 7 will not be configured. further description of the problem detected by Licensed
2. xxxx2014 - I/O adapters were found under the Internal Code and the corrective action.
Multi-adapter Bridge but there is no IOP to support
them. The adapters cannot be used. Failing Item:
3. xxxx2015 - An card type was found that cannot be v MABRCFG
supported in the card position where it is located.

See MABRCFG symbolic FRU for the list of messages, a

further description of the problem detected by Licensed
Internal Code and the corrective action.

1044 System reference codes (1xxx - Axxx)

 A6xx6968 • A6xx6971

manager in SST/DST, locate the I/O Adapter resource.

A6xx6968 A6xx6968
Using concurrent maintenance on the associated
Explanation: Multi-adapter bridge configuration packaging resource, remove the I/O Adapter and
change or error install it in a location that does not have I/O Processors
on the same Multi-adapter bridge domain.
Response: IOA removed from multi-adapter bridge
slot. OR
On the previous IPL an I/O adapter was in the card -- Vary off the I/O Adapter. Use the concurrent
slot specified in word 7 of the SRC. That I/O adapter maintenance option in Hardware Service Manager in
was not detected on this IPL. SST/DST to power off all I/O Processors located on the
same multi-adapter bridge domain as the I/O Adapter.
See MABRCFG symbolic FRU for the list of messages, a
Use concurrent maintenance to power off and power
further description of the problem detected by Licensed
on the I/O Adapter. Then use concurrent maintenance
Internal Code and the corrective action.
to power on the I/O Processors located on the same
Failing Item: multi-adapter bridge domain as the I/O Adapter.
v MABRCFG
A6xx6970 A6xx6970
A6xx6969 A6xx6969 Explanation: High Speed Link (HSL) resource failure
Explanation: Multi-adapter bridge configuration Response: A system PCI bus failure was detected.
change or error Word 7 of the SRC contains the bus number.
Response: I/O adapter replaced by I/O processor This failure can occur when a tower in an HSL loop is
card. powered off using concurrent maintenance. If this is the
On the previous IPL there was an I/O adapter in the case, close this problem.
location specified in word 7 of the SRC. This IPL LIC This error is most likely in the hardware that makes up
detected that the IOA was replaced by an IOP in that the PCI bus, the PCI bus side of the HSL I/O bridge or
location. the multi-adapter bridge. In some cases it may be
See MABRCFG symbolic FRU for the list of messages, a caused by a failing IOP in the multi-adapter bridge's
further description of the problem detected by Licensed domain. When an IOP is causing the problem, the
Internal Code and the corrective action. failing IOP cannot be identified.

Failing Item: NOTE: This SRC can occur for the PCI bus resource on
a PCI bus in an I/O expansion unit when the unit is
v MABRCFG powered off for a concurrent maintenance action.
If the Service Action Log, or serviceable event view on
A6xx696A A6xx696A the hardware management console or service processor,
Explanation: Card slot test failed is available then use the failing item list presented there
for servicing this reference code.
Failing Item:
If a serviceable event view is not available then use the
v LICIP14
failing item list documented here.
v FI00131
NOTE: A fiber optic cleaning kit may be required for
v BACKPLN
optical HSL connections.
Failing Item:
A6xx696B A6xx696B
v SI_PHB
Explanation: Card slot could not be validated
v PRI_PCI
Response: This can be caused by "PCI error injection v MA_BRDG
policy" being set to "YES" and an I/O Processor being
v MABIP03
installed on the same Multi-adapter bridge domain as
the I/O Adapter. Do one of the following: v BRDGSET
v OPT_CLN
-- Using the hardware management console or a
customer PC with a Web browser access the Advanced
System Management Interface (ASMI) and disable PCI A6xx6971 A6xx6971
error injection policy.
Explanation: High Speed Link (HSL) resource failure
OR
Response: A failure occurred in a multi-adapter
-- Vary off the I/O Adapter. Using Hardware Service bridge or on the bus to the card location it controls.

Chapter 182. (A6xx) Reference codes 1045

A6xx6972 • A6xx6980

If a serviceable event view is available, use the failing of or the removal of an I/O adapter.
item list presented there for servicing this reference
Failing Item:
code.
v MABRCFG
If a serviceable event view is not available, use the
failing item list documented here.
A6xx6975 A6xx6975
Failing Item:
Explanation: The system issued a reset/reload to the
v MABIP02
service processor.
v MA_BRDG
Response: Service processor error.
v MASBUS
v PIOCARD Failing Item:
v AJDGP01
A6xx6972 A6xx6972
A6xx6976 A6xx6976
Explanation: High Speed Link (HSL) resource failure
Explanation: Service processor failure.
Response: Multi-adapter Bridge (MaB) failure
detected. Response: For this reference code the failing item list
presented in the Service Action Log (SAL), or
For this reference code the failing item list presented in
serviceable event view you are working with, can be
the Service Action Log (SAL), or serviceable event
different from the failing item list documented here.
viewer you are working with, can be different from the
That is due to the differences in system models and
failing item list documented here. That is due to the
features installed.
differences in system models and features installed.
If the Service Action Log (SAL) or a serviceable event
If the Service Action Log (SAL) or serviceable event
viewer on the hardware management console is
viewer on the hardware management console is
available then use the failing item list presented there
available then use the failing item list presented there
for servicing this reference code.
for servicing this reference code.
If a serviceable event viewer is not available then use
If a serviceable event view is not available then use the
the failing item list documented here. By following the
failing item list documented here. By following the
procedures in the symbolic FRUs listed here you will
procedures in the symbolic FRUs listed here you will
isolate to the correct FRU list based on system model
isolate to the correct FRU list based on system model
and features installed.
and features installed.
Failing Item:
Failing Item:
v SVCPROC
v MA_BRDG

A6xx6980 A6xx6980
A6xx6973 A6xx6973
Explanation: Network Interface Controller / IO Hub
Explanation: High Speed Link (HSL) resource failure
failure.
Response: Multi-adapter Bridge has detected a
Response: For Power5 and newer servers, service this
problem in the card installed in the location specified in
error using the B7006980 service information.
word 7 of the SRC. Use the FRU list in the Service
Otherwise, continue with this information.
Action Log (SAL), or serviceable event view you are
working with. If you are working from this document's The FRU list displayed in the Service Action Log (SAL)
FRU list use the Symbolic FRU BRDGSET to determine or serviceable event view you are working with, may
the failing items. vary from the failing item list given in this document.
Use the FRU list in the serviceable event view if it is
Failing Item:
available to you.
v BRDGSET
NOTE: A fiber optic cleaning kit may be required for
v SIIOADP
optical HSL connections.
v MA_BRDG
Failing Item:
v SICNTRL
A6xx6974 A6xx6974
v OPT_CLN
Explanation: Multi-adapter bridge configuration
change or error
Response: PCI I/O processor rejected the assignment

1046 System reference codes (1xxx - Axxx)

 A6xx6981 • A6xx6985

A6xx6981 A6xx6981 A6xx6983 A6xx6983

Explanation: High Speed Link (HSL) I/O bridge Explanation: An invalid High Speed Link (HSL)
failure configuration was detected
Response: For Power5 and newer servers, service this Response: For Power5 and newer servers, service this
error using the B7006981 service information. error using the B7006983 service information.
Otherwise, continue with this information. Otherwise, continue with this information.
Cycle power on the frame identified as the frame with An HSL loop has an invalid configuration. Word 4 of
failed HSL I/O Bridge prior to replacing FRUs. the SRC contains the program return code (PRC) which
identifies the problem with the loop's configuration.
The FRU list displayed in the Service Action Log (SAL),
Use the PRC and the FRU listed below to determine
or serviceable event view you are using, may vary from
the problem.
the failing item list given in this document. Use the
FRU list in the serviceable event view if it is available If you are using the Service Action Log (SAL) or
to you. serviceable event view you are working with, the FRU
description may already indicate the configuration
If you find either a B6xx 6982 or B6xx 6984 SRC logged
problem.
at approximately the same time as this SRC then they
were caused by the same failure. If you find a 6982 Failing Item:
SRC logged at approximately the same time then close v SIRGCFG
this problem and service the 6982 SRC. The failing item
listed for this SRC is one of the failing items listed for
B6xx 6982. If the serviceable event view's entry for this A6xx6984 A6xx6984
SRC has a location listed then record the location for Explanation: High Speed Link (HSL) loop status
use in servicing the 6982 SRC. message
NOTE: This SRC can occur for the HSL I/O Bridge Response: For Power5 and newer servers, service this
resource in an I/O expansion unit when the unit is error using the B7006984 service information.
powered off for a concurrent maintenance action. Otherwise, continue with this information.
NOTE: A fiber optic cleaning kit may be required for An HSL loop has switched to its alternate path. This is
optical HSL connections. an informational SRC only.
Failing Item: Word 7 of the SRC contains the loop number in the
v SIIOADP leftmost 4 digits. The loop number is in hexadecimal
v OPT_CLN format. You must convert the hexadecimal loop number
into decimal format to recognize the loop number in
HSM.
A6xx6982 A6xx6982
This SRC can be caused by a tower on the HSL loop
Explanation: High Speed Link (HSL) connection powering off.
failure
This SRC may also appear in the Service Action Log
Response: For Power5 and newer servers, service this (SAL), or serviceable event viewer you are using, with
error using the B7006982 service information. a B6xx 6982 or B6xx 6981 logged at approximately the
Otherwise, continue with this information. same time. In that case the other SRC is reporting a
If this SRC is not in the Service Action Log (SAL) or failure and this SRC is reporting that the alternate HSL
serviceable event view you are using, then it is path is now being used. Service the other SRC if
informational or statistical only. It does not require a present.
service action.
Otherwise, this is a connection failure on an HSL link. A6xx6985 A6xx6985
Perform the procedure indicated in the failing item list. Explanation: High Speed Link (HSL) loop status
Failing Item: message
v RIOIP09 Response: For Power5 and newer servers, service this
v HSL_LNK error using the B7006985 service information.
Otherwise, continue with this information.
v SIIOADP
v SICNTRL If this SRC is not in the Service Action Log (SAL), or
serviceable event view you are using, then it is
v REM_NIC
informational. Use FRU SIRSTAT to determine what
v OPT_CLN this SRC means. Otherwise, continue with the
following steps:

Chapter 182. (A6xx) Reference codes 1047

A6xx6986 • A6xx6987

This error can appear as a serviceable event when a NOTE: A fiber optic cleaning kit may be required for
tower, or I/O unit or another system in the loop did optical HSL connections.
not complete powering on before LIC on this system
Failing Item:
checked this loop for errors. Search the Product
Activity Log (PAL) for the last B6xx 6985 SRC logged v SIRSTAT
for this loop and use FRU SIRSTAT to determine if this v HSL_LNK
error requires service. If the last entry indicates the v SIIOADP
loop is functioning (determined by FRU SIRSTAT) then
no service action is required, close this problem v SICNTRL
v OPT_CLN
There may be multiple B6xx 6985 logs with xxxx 3205
in word 4 errors for the same loop resource in the
serviceable event view. This is caused by retry and A6xx6986 A6xx6986
recovery attempts. If there is a B6xx 6985 with xxxx
Explanation: System bus error
3206 or xxxx 3208 in word 4 after the above B6xx 6985
entries in the PAL, then the recovery efforts were Response: For Power5 and newer servers, service this
successful. If this is the case, close all the B6xx 6985 error using the B7006986 service information.
entries for that loop resource in the serviceable event Otherwise, continue with this information.
view.
During IPL, system LIC detected an HSL I/O bridge
1. If you find a B6xx 6981 in the serviceable event that was already initialized. The bridge should have
view then close that problem and go to step 2. been in a flushed and uninitialized state after powering
Otherwise perform the following: on. There is a problem with SPCN components that
v Perform RIOIP06 to determine if any other prevented the tower from powering off after a previous
systems are connected to this loop and return power off was issued. The tower will not be configured
here. (HSL_LNK or HSLxxxx FRU in the Service for this IPL.
Action Log (SAL) entry, or serviceable event view
This reference code is equivalent to 1xxx 90F0. When
you are working with, indicates the loop
referring to the "CBLALL" symbolic FRU in the Failing
number.) If there are other system(s) then
Item list, perform the "CBLALL" procedure using
continue with the steps that follow, otherwise go
reference code "90F0".
to step 2.
v Check for HSL failures on the other system(s) Word 5 of the SRC identifies the frame. Determine the
before replacing parts. HSL failures are frame by breaking down word 5:
serviceable event entries with HSL I/O Bridge Word 5 -> xxxx xxNN where: NN is the frame number
and Network Interface Controller (NIC) in hexadecimal format.
resources. Ignore B6xx 6982 and B6xx 6984
entries. If there are HSL failures on other Failing Item:
system(s) then continue with the steps that v TWRCARD
follow, otherwise go to step 2.
v CBLALL
v Repair the problems on the other systems and
return to this step. After making repairs on the
other system(s) check the Product Activity Log A6xx6987 A6xx6987
(PAL) of this system for a B6xx 6985 logged after Explanation: High Speed Link (HSL) connection
the repairs you made on the other system(s). If failure
you find one then continue with the steps that
follow, otherwise go to step 2. Response: For Power5 and newer servers, service this
error using the B7006987 service information.
v For the B6xx 6985 log you found, use FRU
Otherwise, continue with this information.
SIRSTAT to determine if the loop is now
complete. If the loop is complete then this Failures are occurring on the HSL link.
problem has been resolved. Use RIOIP01 to verify
that the loop is now working properly. There may be B6xx 6982 errors logged on the same
Otherwise, go to step 2. loop and about the same time as this error. Close those
errors and continue to correct the problem by working
2. Use the serviceable event's FRU list when it is this error.
available.
v If there is a cable FRU in the serviceable event entry:
If this SRC appears in the Service Action Log (SAL),
or the serviceable event view you are using, with 1. If the connection is copper and either end has a
the Symbolic FRU HSL_LNK or HSLxxxx listed as a loose connection, re-seat the cable. To do this,
FRU, then perform problem isolation procedure disconnect the connection and wait a minimum
RIOIP01. Otherwise exchange the FRUs listed in the of 30 seconds. Then reconnect the cable and
serviceable event view. complete the tightening process in at most 30
seconds. Repeat the process at the other end of

1048 System reference codes (1xxx - Axxx)

 A6xx6990 • A6xx69C1

the cable. If the error persists, replace the FRUs in

A6xx6994 A6xx6994
the Service Action Log (SAL), or serviceable event
view you are using. Explanation: Service processor failure.
2. If the connection is optical, clean the connections Response: The FRU list displayed in the Service
at both ends of the cable. If the error persists, Action Log (SAL) or serviceable event view you are
replace the FRUs in the Service Action Log (SAL), working with, may vary from the failing item list given
serviceable event view you are using. in this document. Use the FRU list in the serviceable
3. If the error persists, replace the FRUs at each end event view if it is available to you.
of the cable starting with the FROM FRU listed in
Failing Item:
the serviceable event view you are using.
v SVCPROC
v If there was no cable in the Service Action Log
(SAL), or serviceable event view you are using, then
replace the FRUs listed in the serviceable event view. A6xx699C A6xx699C
Failing Item: Explanation: Wrap plug is installed on Bus Expansion
v HSL_LNK Adapter card
v OPT_CLN Response: This reference code is for information only.
It indicates the presence of a wrap plug on the local
optical link card.
A6xx6990 A6xx6990
Explanation: Service processor failure.
A6xx69A8 A6xx69A8
Response: The FRU list displayed in the Service
Explanation: Informational bus reference code
Action Log (SAL), or serviceable event view you are
working with, may vary from the failing item list given Response: This reference code is for information only
in this document. Use the FRU list in the serviceable and might include the following:
event view if it is available to you. v Optical speed encode
Failing Item: v Broken optical links now operational
v SVCPROC v Other information

A6xx6991 A6xx6991 A6xx69B8 A6xx69B8

Explanation: Service processor failure. Explanation: Bus hardware configuration problem
Failing Item: Response: Contact your next level of support.
v AJDGP01 Failing Item:
v NEXTLVL
A6xx6992 A6xx6992
Explanation: Service processor failure. A6xx69C1 A6xx69C1
Failing Item: Explanation: A failure occurred communicating with
v AJDGP01 another LPAR or system participating in Opti-connect
with this LPAR or system. Starting with IBM i release
7.1 this event will be logged in the Product Activity
A6xx6993 A6xx6993 Log but it will not be in the Service Action Log or the
Explanation: Service processor failure. Problem Log. This event normally occurs when the
other LPAR or system is powered off. If both LPARs or
Response: A failure occurred with the service systems are running and have no Opti-connect errors
processor hardware or the service processor LIC. then this event is indicating a possible problem with
The FRU list displayed in the Service Action Log (SAL), Opti-connect.
or serviceable event view you are working with, may Response: Contact your next level of support if you
vary from the failing item list given in this document. suspect an Opti-connect problem. Otherwise this is a
Use the FRU list in the serviceable event view if it is tracking event.
available to you.
Failing Item:
Failing Item:
v NEXTLVL
v SVCPROC
v AJDGP01

Chapter 182. (A6xx) Reference codes 1049

A6xx69C2 • A6xx69C7

Examine the remote system or partition for problems. If

A6xx69C2 A6xx69C2
the remote system or partition is powered on and IPL'd
Explanation: HSL Opticonnect normal connect to then examine the Service Action Log (SAL), or
another sys. or partition. serviceable event view you are using, on the remote
system or partition for problems on the same HSL loop
Response: This reference code is informational only.
at approximately the same time this error occurred.
HSL OptiConnect has established connection normally.
Correct any problems you find with the remote and
The local system or partition is participating in HSL
local systems or partitions that happened at
Opticonnect with other systems or partitions on the
approximately the same time and involve HSL
same HSL loop.
Opticonnect or HSL loop components or Network
Interface Controllers. When the remote system is IPL'd
A6xx69C3 A6xx69C3 it will automatically reconnect with this system or
partition.
Explanation: HSL Opticonnect normal disconnect from
other sys. or partition If there are no problems with the remote system or
partition and there are no problems with the local
Response: This reference code is informational only. system or partition then collect all the Product Activity
HSL Opticonnect disconnected normally from a remote Log information for this failure on both systems. Be
node. The local system or partition has stopped sure to record all words in the SRC. Contact your next
participating in HSL Opticonnect with the remote level of support.
system or partition on the same HSL loop. Possible Failing Item:
reasons include:
v REM_SYS
v A remote system or partition went off line due to a
normal power off or disable of HSL Opticonnect.
A6xx69C7 A6xx69C7
A6xx69C5 A6xx69C5 Explanation: HSL Opticonnect abnormal disconnect
from other sys. or partition.
Explanation: I/O processor failure
Response: The local system or partition disconnected
Response: Contact your next level of support. from a remote system or partition due to an
Failing Item: unexpected event or failure. LIC will attempt to recover
from the error. Intervention at the local or remote
v NEXTLVL
system or partition may be required.
Possible causes are: time out, hang or hardware failure.
A6xx69C6 A6xx69C6
The problem may be with: the local system or partition
Explanation: HSL Opticonnect abnormal disconnect or the remote system or partition.
from other sys. or partition.
If there was not a complete HSL loop before this error
Response: The local system or partition disconnected then a failure or power down in an HSL component
from a remote system or partition due to an between the local system or partition and the remote
unexpected event or failure. The problem is most likely system or partition could have caused this error. Check
with the remote system or partition. Intervention at the for SRCs with FRUs like: HSL cables, HSL I/O bridge
remote system is most likely required. Examine both or a power problem in an expansion I/O tower or unit
the local and remote HSL OptiConnected systems or on this loop.
partitions for problems on this HSL loop.
Examine the SAL or serviceable event view you are
Possible reasons include: A fatal error in software or working with on the local system or partition for
hardware in the remote system or partition or a power failures on the same loop, or with the Network
failure in the remote system. Interface Controller at approximately the same time.
If there was not a complete HSL loop before this error Examine the remote system or partition for problems.
occurred then a failure or power down in an HSL Correct any HSL or NIC problems you find with the
component between the local system or partition and remote and local systems or partitions.
the remote system or partition could have caused this
If there are no problems with the remote system or
error. Check for a problem with: an HSL cable, HSL
partition and there are no problems with the local
I/O bridge or a power problem in an expansion I/O
system or partition then collect all the Product Activity
tower or unit on this loop.
Log (PAL) information for this failure on both systems.
Examine the Service Action Log (SAL), or serviceable Be sure to record all words in the SRC. Contact your
event view you are using on the local system or next level of support.
partition for HSL failures on the same HSL loop at
Failing Item:
approximately the same time this error occurred.

1050 System reference codes (1xxx - Axxx)

 A6xx69C8 • A6xx69CF

v REM_SYS
A6xx69C9 A6xx69C9
v LOC_SYS
Explanation: HSL Opticonnect abnormal disconnect
from other sys. or partition.
A6xx69C8 A6xx69C8
Response: The local system or partition disconnected
Explanation: HSL Opticonnect abnormal disconnect from a remote system or partition due to an failure in a
from other sys. or partition. LIC virtualized bus unit. LIC will attempt to recover
Response: The local system or partition disconnected from the error. Possible causes are:
from a remote system or partition due to an v LIC problem where the local bus unit is off line.
unexpected event or failure. All of the HSL v LIC problem where the remote bus unit is off line.
OptiConnect connections on this loop will be in a failed
state. LIC will attempt to recover from the error. Examine the Service Action Log (SAL), or serviceable
Intervention at the local or remote system or partition event view you are using, on the local system or
may be required. Possible causes are: partition for HSL Opticonnect failures that occurred at
v time out of a critical message approximately the same time this error occurred.
v LIC code / table problem
Examine the remote system or partition for problems.
v Network deadlock detected
Examine the Service Action Log (SAL), or the
serviceable event view you are using, on the remote
The problem may be with:
system or partition for HSL Opticonnect problems that
v The local system or partition occurred at approximately the same time this error
v The remote system or partition occurred.

Examine the Service Action Log (SAL), or serviceable Collect all the Product Activity Log information for this
event view you are using, on the local system or failure on all systems and partitions on this HSL loop.
partition for HSL failures on the same HSL loop, or Be sure to record all words in the SRCs. Contact your
with the Network Interface Controller at approximately next level of support with the information you have
the same time this error occurred. collected.
Failing Item:
Examine the remote system or partition for problems.
Examine the Service Action Log (SAL), or serviceable v AJDG301
event view you are using, on the remote system or v REM_SYS
partition for problems on the same HSL loop or with v LOC_SYS
the Network Interface Controller at approximately the
same time this error occurred.
A6xx69CF A6xx69CF
Correct any problems you find with the remote and Explanation: HSL Opticonnect abnormal disconnect
local systems or partitions that happened at from other sys. or partition.
approximately the same time and involve HSL
Opticonnect or HSL loop components or Network Response: LIC internal error. All systems participating
Interface Controllers. in HSL OptiConnect will be disconnected. The system
must be re-IPL'd to recover. Before re-IPL'ing the
If there are no problems with the remote system or system initiate a main store dump.
partition and there are no problems with the local After getting the dump, examine the Service Action
system or partition then collect all the Product Activity Log (SAL), or serviceable event view you are using, on
Log information for this failure on all systems or the local system or partition for HSL Opticonnect
partitions. Be sure to record all words in the SRCs. failures that occurred at approximately the same time
Contact your next level of support. this error occurred.
Failing Item: Examine the remote systems or partitions for problems.
v REM_SYS Examine the Service Action Log (SAL), or serviceable
v LOC_SYS event view you are using, on the remote systems or
partitions for HSL Opticonnect problems that occurred
v AJDG301 at approximately the same time this error occurred.
Collect all the Product Activity Log information for this
failure on all systems and partitions on this HSL loop.
Be sure to record all words in the SRCs. Contact your
next level of support with the information you have
collected.

Chapter 182. (A6xx) Reference codes 1051

A6xx69D0 • A6xx7001

Failing Item:
A6xx69DD A6xx69DD
v AJDG301
Explanation: The HEA connection to the Ethernet
switch has been restored
A6xx69D0 A6xx69D0
Response: System log entry only, no service action
Explanation: Bus Expansion Adapter card failed required.
Response: Contact your next level of support.
Failing Item: A6xx69DE A6xx69DE

v NEXTLVL Explanation: HEA Media Interface Adapter Failure

Response: Firmware detected a failure in the HEA
A6xx69D8 A6xx69D8 Media Interface Adapter.
Explanation: Bus Expansion Adapter failed Failing Item:
Response: Contact your next level of support. v HEA
v AJDG301
Failing Item:
v NEXTLVL
A6xx69E0 A6xx69E0

A6xx69D9 A6xx69D9 Explanation: Bus Expansion Adapter card failed

Explanation: Host Ethernet Adapter (HEA) failure Response: Contact your next level of support.

Response: Firmware detected a hardware failure in Failing Item:

the Host Ethernet Adapter (HEA). v NEXTLVL
Failing Item:
v HEA A6xx69E8 A6xx69E8
Explanation: Bus Expansion Adapter failed
A6xx69DA A6xx69DA Response: Contact your next level of support.
Explanation: System log entry only, no service action Failing Item:
required
v NEXTLVL

A6xx69DB A6xx69DB
A6xx69F0 A6xx69F0
Explanation: LIC failure
Explanation: Bus Expansion Adapter failed
Response: A Licensed Internal Code error occurred.
Response: Contact your next level of support.
The partition will continue to run with this Host
Ethernet Adapter (HEA) disabled. Perform a partition Failing Item:
dump and then IPL the partition to recover the HEA. v NEXTLVL
Send the partition dump to your next level of support.
Failing Item: A6xx69F8 A6xx69F8
v SVCDOCS
Explanation: Bus Expansion Adapter failed
Response: Contact your next level of support.
A6xx69DC A6xx69DC
Failing Item:
Explanation: The HEA is not connected to the
Ethernet switch v NEXTLVL

Response: The Host Ethernet Adapter (HEA) is not

connected to the Ethernet switch. If the HEA A6xx7001 A6xx7001
connection is not needed, no service action is required. Explanation: ISDN call in rejected
If the HEA connection is needed, verify that the cable is Failing Item:
connected and the switch is powered on. After
repairing the problem, verify that the connection has v UG3LB
been restored.

1052 System reference codes (1xxx - Axxx)

 A6xx7002 • A6xx7204

A6xx7002 A6xx7002 A6xx7101 A6xx7101

Explanation: Lines not selected Explanation: APPN session initiation attempt has
failed
Failing Item:
v UG3LB Response: This reference code is used to indicate that
LIC attempted to satisfy a session initiation request, but
some failure condition was detected by LIC. The failure
A6xx7003 A6xx7003 condition could be a configuration or operational
Explanation: Network interfaces not selected problem in the network.

Failing Item: The user must run problem analysis for this reference
code. If this indicates a software problem, the user
v UG3LB should dial IBM Software Support for assistance.
The Problem Determination Procedure (PDP) will
A6xx7004 A6xx7004 indicate whether the original timeout condition still
Explanation: TCP/IP informational error exists and what the corrective actions should be.

Response: This reference code is logged when the Failing Item:

TCP/IP Attribute Log Protocol Errors is set, and the v UPLF4
TCP/IP System LIC silently discards an in bound v UPLF5
datagram. Silently discard is defined to mean discard
the received datagram without reporting an error to the v UPLF6
originating host device. Examples of such datagrams v AJDG301
are those with checksums or destination addresses
which are not valid.
A6xx7102 A6xx7102
This reference code is for information only. Normally
Explanation: APPN CP-CP session ended.
no action should be taken as a result of this reference
code. It is generated in order to assist with remote
device or TCP/IP network problem determination. A6xx7201 A6xx7201
Explanation: A utility failure occurred
A6xx7055 A6xx7055
Response: This reference code is for information only.
Explanation: Statistics were logged, no service action The Uninterruptible Power System (UPS) is reporting a
required utility failure.
Response: This reference code is logged for
information only. A6xx7202 A6xx7202
Explanation: Utility power restored
A6xx7100 A6xx7100
Response: This reference code is for information only.
Explanation: APPN session initiation attempt has The Uninterruptible Power System (UPS) is reporting
timed out that utility power has been restored.
Response: This reference code is used to indicate that
LIC timed out on a request to initiate a session. A6xx7203 A6xx7203
The user must run problem analysis for this reference Explanation: A battery low condition was detected
code. If this indicates a software problem, the user
Response: This reference code is for information only.
should dial IBM Software Support for assistance.
The Uninterruptible Power System (UPS) is reporting a
The Problem Determination Procedure (PDP) will battery low condition.
indicate whether the original timeout condition still
exists and what the corrective actions should be.
A6xx7204 A6xx7204
Failing Item:
Explanation: Uninterruptible Power System reported a
v AJDG301 bypass active
v UPLF3
Response: This reference code is for information only.
v UPLF1 The Uninterruptible Power System (UPS) is reporting a
v UPLF2 bypass is active.

Chapter 182. (A6xx) Reference codes 1053

A6xx7205 • A6xx8002

Perform a system IPL to restart the system.

A6xx7205 A6xx7205
Explanation: Battery low condition was reset
A6xx7704 A6xx7704
Response: This reference code is for information only.
Explanation: General failure detected by HRI
The Uninterruptible Power System (UPS) is no longer
component.
reporting a battery low condition.
Failing Item:
A6xx7206 A6xx7206 v AJDG301

Explanation: UPS reported bypass no longer active

A6xx7777 A6xx7777
Response: This reference code is for information only.
The Uninterruptible Power System (UPS) is no longer Explanation: Hardware configuration change detected
reporting a bypass active condition. Response: A hardware resource is missing. The
resource reported in to the system on a previous IPL,
A6xx7207 A6xx7207 but has not reported in on the current IPL. This could
occur for several different reasons.
Explanation: Battery Power Unit needs service
1. It could be a normal situation where the resource is
Response: The replacement period for BPU 1, installed currently powered off. In this case, when the
in the System Unit, has been exceeded. resource is powered back on, it will no longer be
missing.
Failing Item:
2. The hardware resource could also be missing if it
v FI00315
has been removed from the system, for example, a
tape drive that was replaced with a different tape
A6xx7208 A6xx7208 drive. The service representative should use the
Hardware service manager to remove the entry for
Explanation: Battery Power Unit needs service this resource.
Response: The replacement period for BPU 2, installed 3. The resource may not have reported in on this IPL
in the System Unit, has been exceeded. because it is failing. Perform problem analysis to
determine why the resource is failing.
Failing Item:
v FI00315
A6xx8000 A6xx8000

A6xx7209 A6xx7209 Explanation: An external storage subsystem disk unit

connection failed
Explanation: Battery Power Unit needs service
Response: Look for other errors in the Service Action
Response: The replacement period for BPU 1, installed Log (SAL), or serviceable event view you are working
in the Expansion Unit, has been exceeded. with, and fix them.
Failing Item:
v FI00315 A6xx8001 A6xx8001
Explanation: An external storage subsystem disk unit
A6xx720A A6xx720A connection failed
Explanation: Battery Power Unit replacement dates do Response: Look for other errors in the Service Action
not match Log, or serviceable event view you are working with,
and fix them.
Response: The replacement dates for one of the
Battery Power Units do not match. Run "Display
Hardware Configuration" and verify that the dates A6xx8002 A6xx8002
match the labels on the batteries.
Explanation: Maximum number of redundant
connections exceeded
A6xx7703 A6xx7703
Response: An attempt to activate a connection from
Explanation: System LIC detected a program another I/O adapter to an external storage subsystem
exception disk unit failed because the maximum number of
connections are already active for this disk unit. No
Response: Storage Management detected a DASD
action required.
datacheck condition and the defective sector was
reallocated.

1054 System reference codes (1xxx - Axxx)

 A6xx8003 • A6xxCFFD

normally is for platform errors.

A6xx8003 A6xx8003
Response: Contact your hardware service provider.
Explanation: External storage subsystem disk unit
This is a platform firmware problem.
connection was restored
Failing Item:
Response: No action required.
v NEXTLVL

A6xx8004 A6xx8004
A6xxCF00 A6xxCF00
Explanation: An external storage subsystem disk unit
connection failed Explanation: Permanent error on removable media
device.
Response: Could not read configuration information
from the disk unit. Look for other errors in the Service Response: A type D IPL terminated because of a
Action Log, or serviceable event view you are working removable media Load Source device failure. If the
with, and fix them. removable media Load Source is an external device,
check the cables. If that does not correct the problem,
replace the device. If the removable media Load Source
A6xx8005 A6xx8005 is an internal device, replace the device. If the
Explanation: High performance connection failed removable media Load Source is a virtual device,
ensure it is set up correctly.
Response: A high performance connection to an
external storage subsystem disk unit failed. Failing Item:
v SVCDOCS
There are still two or more external storage subsystem
disk unit connections, but performance might be
degraded. A6xxCF01 A6xxCF01
Look for other errors in the Service Action Log, or Explanation: Unsupported removable media device
serviceable event view you are working with, and fix configuration.
them.
Problem determination: A type D IPL terminated
because of an unsupported removable media device
A6xx8006 A6xx8006 configuration. Retry the D-IPL with a different
removable media device.
Explanation: High performance connection failed
Failing Item:
Response: A high performance connection to an
external storage subsystem disk unit failed. v SVCDOCS

There is still one more external storage subsystem disk

unit connection, but performance might be degraded. A6xxCFFC A6xxCFFC

Look for other errors in the Service Action Log, or Explanation: Optical library device condition not
serviceable event view you are working with, and fix expected
them. Response: The optical disk drive addressing within
the optical library is incorrect. This error is likely to be
A6xx8007 A6xx8007 the result of faulty cabling or switch setting following
service to an optical library.
Explanation: High performance connection was
restored Contact your hardware service provider.

Response: A high performance connection to an Failing Item:

external storage subsystem disk unit was restored. v OPTLCBL
Performance is no longer degraded. v DRVSWCH

No action required.
A6xxCFFD A6xxCFFD

A6xxB700 A6xxB700 Explanation: Optical drive failure

Explanation: A platform firmware error log was Failing Item:

reported to LIC without an SRC in the platform log. v OPTLDRV
LIC will create a log in the PAL with SRC B600B700 to
store the platform firmware log in. The platform
firmware log will be copied to the component specific
data area in the LIC log in the same position it

Chapter 182. (A6xx) Reference codes 1055

A6xxCFFF • A6xxFDC5

A6xxCFFF A6xxCFFF
Explanation: Media determined to be bad in Optical
library

A6xxF103 A6xxF103
Explanation: Main storage dump must be copied for
service
Failing Item:
v LICIP01

A6xxF104 A6xxF104
Explanation: LPAR service function directed a Main
Storage Dump.
Response: The Hypervisor terminated a partition with
an unresponsive Operating System. A Main Store
Dump must be done for service. Call your next level of
support when the dump is complete.
Failing Item:
v LICIP01

A6xxF105 A6xxF105
Explanation: Licensed Internal Code detected error
Failing Item:
v NEXTLVL

A6xxFDC0 A6xxFDC0
Explanation: LIC program reported informational
error
Response: This reference code is logged for
information only. No action required.

A6xxFDC5 A6xxFDC5
Explanation: LIC program failed and data was
captured
Response: This reference code indicates first failure
data capture (FFDC) data was collected for a problem
reported by licensed internal code.
The user should dial IBM Software Support for
assistance.
Failing Item:
v UG3AS

1056 System reference codes (1xxx - Axxx)

Chapter 183. (A7xx) Reference codes
An A7xx reference code indicates that an event or error was detected and logged
by platform firmware. To resolve an A7xx reference code, determine if the SRC
requires a service action. If the SRC is listed in a serviceable event view, use the
FRU list from the serviceable event view to determine the actions to take. If you do
not find the SRC in a serviceable event view, then it is an informational event and
does not require service action.

A7001150 A7001150 A7001161 A7001161

Explanation: System log entry only, no service action Explanation: System log entry only, no service action
required required
Response: No action needed unless a serviceable Response: The platform encountered a service
event was logged. If a serviceable event was logged, processor event indicating that the power status has
resolve that error. changed. Note that this is A7xx only.

A7001151 A7001151 A7001730 A7001730

Explanation: System log entry only, no service action Explanation: Platform LIC detected an error
required
Response: The VPD for the system is not what was
Response: No action needed unless a serviceable expected at IPL.
event was logged. If a serviceable event was logged,
When word 9 is 00180003, a redundant VPD chip
resolve that error.
exists, and the system will continue to run. Replace the
VPD card at your next scheduled maintenance. When
A7001152 A7001152 word 9 is not 00180003 replace the VPD card
immediately.
Explanation: Platform firmware detected a timeout
condition. Work with the FRU list in the serviceable event view, if
there is one. Otherwise, use the FRU list documented
Response: A reset/reload of the service processor has
here to determine the parts to exchange.
cleared the timeout condition.
Failing Item:
If a service processor dump exists, it should be
collected for IBM Service. v CAPACTY

Failing Item:
A700173A A700173A
v NEXTLVL
Explanation: A VPD collection overflow occurred
A7001160 A7001160 Response: Look for and resolve other errors in the
serviceable event view. If that does not resolve the
Explanation: Service processor failure
problem, check for firmware updates and install them,
Response: Work with the FRU list in the serviceable if available. If that does not resolve the problem,
event view if there is one, otherwise use the FRU list contact your next level of support.
documented here to determine the parts to exchange.
Failing Item:
The platform encountered an error communicating with v SVCDOCS
the service processor. The platform code attempts a
graceful shutdown of partitions and powers off the
server after a certain time, or when the last partition A700173C A700173C
indicates shutdown, whichever comes first. Explanation: Generic Asset Protection Event. No
Failing Item: service action is required.
v LICCODE Response:
v SVCPROC Problem determination:
v PSI_LNK

© Copyright IBM Corp. 2007, 2009 1057

A7003000 • A7004710

A7003000 A7003000 A7004703 A7004703

Explanation: User-initiated PHYP-generated Explanation: Platform LIC failure
SYSDUMP.
Response: A problem occurred when initializing,
Response: No service action required. reading, or using system VPD. The Capacity on
Demand function is not available. If Capacity on
Demand function is required, re-IPL the system. If that
A7003003 A7003003
does not correct the problem, contact your next level of
Explanation: User-initiated PHYP-content RSCDUMP. support.

Response: No service action required. Failing Item:

v LICCODE
A7004091 A7004091
Explanation: User intervention required A7004704 A7004704

Response: The system power on has reached a Explanation: Platform LIC detected an error
standby state. The firmware does not have partition Response: The Capacity on Demand function is no
configuration information. longer available. If Capacity on Demand functions are
Use the Hardware Management Console (HMC) to required, look for and correct errors with SRCs of the
activate one or more partitions to change the system form B1xxxxxx in the Serviceable Event View. If that
from a standby state to an operating state. If the HMC does not correct the problem, or no errors were found,
does not manage the server, perform Restoring your contact your next level of support.
server to factory settings. Failing Item:
Failing Item: v SVCDOCS
v SVCDOCS
A7004705 A7004705
A7004700 A7004700 Explanation: Platform LIC failure
Explanation: Platform LIC detected an error Response: A problem occurred when initializing,
Response: A problem occurred when initializing, reading, or using system VPD. The Capacity on
reading, or using system VPD. Demand function is not available. If Capacity on
Demand function is required, re-IPL the system. If that
Capacity on Demand is not available because the stored does not correct the problem, contact your next level of
activation code is not valid. Contact your next level of support.
support to verify your activation code. If the activation
code is valid, replace the VPD card. Failing Item:
v SVCDOCS
Failing Item:
v SVCDOCS
A7004710 A7004710
v CAPACTY
Explanation: Platform LIC detected an error
A7004701 A7004701 Response: A communications problem with the
service processor occurred while initiating Capacity on
Explanation: Platform LIC detected an error Demand. The Capacity on Demand function is not
Response: A problem occurred when initializing, available.
reading, or using system VPD. The IPL failed. If Capacity on Demand function is required, look for
Work with the FRU list in the serviceable event view if errors with SRCs of the form B1xxxxxx or B7xx69xx in
there is one, otherwise use the FRU list documented the Serviceable Event View. Work those errors. If that
here to determine the parts to exchange. does not correct the problem, proceed with the failing
items listed in the serviceable event view for this SRC.
Failing Item:
Failing Item:
v CAPACTY
v SVCDOCS
v CAPACTY

1058 System reference codes (1xxx - Axxx)

 A7004712 • A7004742

A7004712 A7004712 A7004730 A7004730

Explanation: Platform LIC detected the VPD card is Explanation: Platform LIC detected an error
missing
Response: A problem occurred when configuring the
Response: A problem occurred when initializing, logical partitions on the system. More resources were
reading, or using system VPD. allocated than there are available for use. Either obtain
more capacity by obtaining new activation codes or
Work with the FRU list in the serviceable event view if
allocate fewer resources in the LPAR configuration.
there is one, otherwise use the FRU list documented
here to determine the parts to exchange. Failing Item:
Failing Item: v SVCDOCS
v CAPACTY v LPARCFG

A7004713 A7004713 A7004731 A7004731

Explanation: Platform LIC detected an error Explanation: Platform LIC detected an error

Response: The VPD card has been exchanged with a Response: The system has been running with full
not valid card. Reinstall the original VPD card in the Capacity on Demand resources activated. In one hour,
system. the system will terminate and unlicensed resources will
no longer be available. To prevent the system from
Failing Item: terminating, enter an activation code of all zeroes. Then
v SVCDOCS obtain the proper activation codes for the resources
being used or allocate fewer resources in the LPAR
configuration.
A7004714 A7004714
Failing Item:
Explanation: Platform LIC has detected a new VPD
card v SVCDOCS

Response: The new VPD card requires new activation

codes. Enter the new activation codes. A7004733 A7004733
Explanation: Platform LIC failure
A7004716 A7004716 Response: The Capacity on Demand function is not
Explanation: User intervention required available. If Capacity on Demand function is required,
re-IPL the system. If that does not correct the problem,
Response: The Capacity on Demand activation code contact your next level of support.
recovery period has been started. Either obtain more
capacity by obtaining new activation codes or allocate
fewer resources in the LPAR configuration. A7004740 A7004740

Failing Item: Explanation: Platform LIC detected an error

v SVCDOCS Response: An incorrect activation code has been
v LPARCFG detected. Resources associated with this activation code
have been disabled. Enter a valid activation code.

A7004721 A7004721
A7004741 A7004741
Explanation: The World Wide Port Name (WWPN)
Prefix is not valid. Explanation: Platform LIC detected an error

Response: Contact your hardware service provider to Response: The number of allowable attempts to enter
obtain a valid World-Wide Port Name (WWPN). Once a valid activation code has been exceeded. The system
you have obtained a valid WWPN value, go to ASM will continue to run, but a system IPL is required in
and select: System_Configuration-> order to retry entering a valid activation code.
Program_Vital_Product_Data-> System_Keywords. On
the System_Keyword menu, enter the value for the A7004742 A7004742
'WN' keyword.
Explanation: Platform LIC detected an error
Failing Item:
Response: A communications problem with the
v SVCDOCS
service processor occurred. No Capacity on Demand
changes can be made, but you can continue to run with

Chapter 183. (A7xx) Reference codes 1059

A7004747 • A7013003

the current Capacity on Demand resources. what was expected. The IPL will continue. Should other
errors occur, contact your next level of support.
Look for errors with SRCs of the form B1xxxxxx or
B7xx69xx in the Serviceable Event View. Work those
errors first. If that does not correct the problem, re-IPL A70047C1 A70047C1
the system. If that does not correct the problem, contact
Explanation: Capacity on Demand data mismatch
your next level of support.
Response: The data obtained from the system is not
Failing Item:
what was expected. The system will perform a slow
v SVCDOCS IPL in order to obtain the correct data. If other errors
occur, contact your next level of support.
A7004747 A7004747
Explanation: User intervention required A70047CB A70047CB

Response: One hour remains until the On/Off Explanation: Fast system IPL changed to slow system
Capacity on Demand request expires. Permanently IPL
activate the temporary Capacity on Demand resources, Response: The data obtained from the system is not
enter a new On/Off Capacity on Demand request for what was expected. The system will perform a slow
the temporary resources, or remove all temporary IPL in order to obtain the correct data. If other errors
resources from partitions before the request expires. occur, contact your next level of support.
Failing Item:
v SVCDOCS A70047CD A70047CD
Explanation: Platform LIC detected an error
A7004748 A7004748
Response: The server detected a not valid Capacity
Explanation: User intervention required On Demand activation and terminated the system. The
allocated resources for the system might exceed those
Response: One hour remains until the Utility Capacity
that are available for use.
on Demand enablement expires. In order to reactivate
temporary resources, a new Utility Capacity on Failing Item:
Demand enablement code is required. v SVCDOCS
Failing Item:
v SVCDOCS A70047FF A70047FF
Explanation: System log entry only, no service action
A7004749 A7004749 required
Explanation: User intervention required Response: The Capacity on Demand History Log has
been written to the error log. No service action is
Response: One hour remains until the Trial Customer
required.
on Demand activation expires. Obtain a permanent
activation code or remove all temporary resources from
partitions before the request expires. A700C2AC A700C2AC
Failing Item: Explanation: System log entry only, no service action
v SVCDOCS required
Response: The Capacity on Demand License
A7004750 A7004750 acceptance has completed.

Explanation: A Capacity on Demand change has been No corrective action is required.

detected Failing Item:
Response: Utility Capacity on Demand resources have v SVCDOCS
been activated.
A7013003 A7013003
A7004788 A7004788
Explanation: Partition-initiated PHYP-content
Explanation: System log entry only, no service action RSCDUMP.
required
Response: No service action required.
Response: The data obtained from the system is not

1060 System reference codes (1xxx - Axxx)

Chapter 184. (AAxx) Reference codes
Partition firmware posts AAxx system reference (attention) codes, which offer
information about the next target state for the platform firmware. These codes
might also indicate that you need to perform an action, such as opening a
firmware console or checking serial connections.

Note: Click the failing item in the FRU list only when you experience a hang
condition on an attention code. For example, a hang condition occurs when your
server performs a requested action but the SRC in the control panel display does
not change for several minutes and the partition firmware appears to be hung.

AA00E158 AA00E158 AA00E1F3 AA00E1F3

Explanation: Waiting for virtual terminal (VTERM) to Explanation: Admin access password prompt
be opened on the HMC.
Failing Item:
v FWPWD
AA00E159 AA00E159
Explanation: Waiting for serial connection to the AA060007 AA060007
service processor to be established
Explanation: A keyboard was not found

AA00E175 AA00E175
AA06000B AA06000B
Explanation: The I/O configuration exceeds the
recommended size. Some operating systems might Explanation: The system or partition was not able to
crash when using this configuration. find an operating system on any of the devices in the
boot list.
Failing Item:
v FWFLASH
AA06000C AA06000C
Explanation: The media specified in a device in the
AA00E1A8 AA00E1A8
bootlist was not bootable
Explanation: The system is booting to the open
firmware prompt
AA06000D AA06000D
Failing Item:
Explanation: The media in the device in the bootlist
v FWFLASH not found under the I/O adapter specified by the boot
list.
AA00E1A9 AA00E1A9
Explanation: The system is booting to the SMS menus AA06000E AA06000E

Failing Item: Explanation: The adapter specified in the boot list is

not present or not functioning.
v FWFLASH

AA060010 AA060010
AA00E1B0 AA00E1B0
Explanation: The FAT filesystem on the bootdisk is
Explanation: Waiting for the user to select language
configured in a way that may cause a boot failure.
and keyboard.

AA060011 AA060011
AA00E1B1 AA00E1B1
Explanation: The firmware did not find the operating
Explanation: Waiting for the user to accept or decline
system image and is was unable to detect at least one
the license agreement.
hard disk in the boot list. Firmware is now retrying the
entries in the boot list. This often occurs when the boot

© Copyright IBM Corp. 2007, 2009 1061

AA100001 • AA260005

disk enclosure is not yet fully initialized or if the boot

AA190001 AA190001
disk belongs to a server partition.
Explanation: The server firmware function to get and
Problem determination: This error might occur before
set the time-of-day reported an error.
the initialization of an enclosure that contains the boot
disk is complete or when the boot disk belongs to
another partition. AA260001 AA260001
If this problem persists, do the following: Explanation: The firmware is waiting for someone to
1. Verify that the boot disk belongs to the partition enter the machine type, model, and serial number.
that is being booted.
2. Verify that the boot list in the SMS menus is correct. AA260002 AA260002
Explanation: The system is waiting for the serial
AA100001 AA100001 number to be entered.
Explanation: The hypervisor failed to send an LP Response: Enter the serial number of the system at
event to the partition firmware. the prompt

AA100002 AA100002 AA260003 AA260003

Explanation: A bad return code was received when Explanation: The system is waiting for the system
the LP event acknowledgement was received from the unique ID number to be entered.
hypervisor.
Response: Enter the system unique ID number at the
prompt.
AA130013 AA130013
Explanation: Bootable media is missing from a AA260004 AA260004
USB-attached CD-ROM.
Explanation: The system is waiting for the worldwide
port number to be entered.
AA130014 AA130014
Response: Enter the worldwide port number at the
Explanation: The media in the USB CD-ROM drive prompt.
has been changed.
AA260005 AA260005
AA170210 AA170210
Explanation: The system is waiting for the brand
Explanation: Setenv/$setenv parameter error - the number to be entered.
name contains a null character.
Response: Enter the brand number at the prompt.
Failing Item:
v FWFLASH

AA170211 AA170211
Explanation: Setenv/$Setenv parameter error - value
contains a null character
Failing Item:
v FWFLASH

AA170212 AA170212
Explanation: Setenv/$Setenv parameter error: name is
null or too long. The name length is limited to 31
characters.
Failing Item:
v FWFLASH

1062 System reference codes (1xxx - Axxx)

Appendix. Notices
This information was developed for products and services offered in the U.S.A.

The manufacturer may not offer the products, services, or features discussed in this
document in other countries. Consult the manufacturer's representative for
information on the products and services currently available in your area. Any
reference to the manufacturer's product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
intellectual property right of the manufacturer may be used instead. However, it is
the user's responsibility to evaluate and verify the operation of any product,
program, or service.

The manufacturer may have patents or pending patent applications covering

subject matter described in this document. The furnishing of this document does
not grant you any license to these patents. You can send license inquiries, in
writing, to the manufacturer.

The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law: THIS
INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may
not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. The manufacturer may make
improvements and/or changes in the product(s) and/or the program(s) described
in this publication at any time without notice.

Any references in this information to Web sites not owned by the manufacturer are
provided for convenience only and do not in any manner serve as an endorsement
of those Web sites. The materials at those Web sites are not part of the materials for
this product and use of those Web sites is at your own risk.

The manufacturer may use or distribute any of the information you supply in any
way it believes appropriate without incurring any obligation to you.

Any performance data contained herein was determined in a controlled

environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Information concerning products not produced by this manufacturer was obtained

from the suppliers of those products, their published announcements or other
publicly available sources. This manufacturer has not tested those products and

© Copyright IBM Corp. 2007, 2009 1063

 cannot confirm the accuracy of performance, compatibility or any other claims
related to products not produced by this manufacturer. Questions on the
capabilities of products not produced by this manufacturer should be addressed to
the suppliers of those products.

All statements regarding the manufacturer's future direction or intent are subject to
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The manufacturer's prices shown are the manufacturer's suggested retail prices, are
current and are subject to change without notice. Dealer prices may vary.

This information is for planning purposes only. The information herein is subject to
change before the products described become available.

This information contains examples of data and reports used in daily business
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If you are viewing this information in softcopy, the photographs and color
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The drawings and specifications contained herein shall not be reproduced in whole
or in part without the written permission of the manufacturer.

The manufacturer has prepared this information for use with the specific machines
indicated. The manufacturer makes no representations that it is suitable for any
other purpose.

The manufacturer's computer systems contain mechanisms designed to reduce the

possibility of undetected data corruption or loss. This risk, however, cannot be
eliminated. Users who experience unplanned outages, system failures, power
fluctuations or outages, or component failures must verify the accuracy of
operations performed and data saved or transmitted by the system at or near the
time of the outage or failure. In addition, users must establish procedures to ensure
that there is independent data verification before relying on such data in sensitive
or critical operations. Users should periodically check the manufacturer's support
websites for updated information and fixes applicable to the system and related
software.

Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corp., registered in many jurisdictions worldwide.
Other product and service names might be trademarks of IBM or other companies.
A current list of IBM trademarks is available on the Web at Copyright and
trademark information at www.ibm.com/legal/copytrade.shtml.

INFINIBAND, InfiniBand Trade Association, and the INFINIBAND design marks

are trademarks and/or service marks of the INFINIBAND Trade Association.

Linux is a registered trademark of Linus Torvalds in the United States, other

countries, or both.

1064 System reference codes (1xxx - Axxx)

 UNIX is a registered trademark of The Open Group in the United States and other
countries.

Java and all Java-based trademarks and logos are trademarks of Sun Microsystems,
Inc. in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of

others.

Electronic emission notices

Class A Notices
The following Class A statements apply to the IBM servers that contain the
POWER6 processor.

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A respecte est conforme à la norme NMB-003

du Canada.

European Community Compliance Statement

This product is in conformity with the protection requirements of EU Council

Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.

Appendix. Notices 1065

 This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to European Standard EN 55022. The
limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.

European Community contact:

IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Tele: 0049 (0)711 785 1176
Fax: 0049 (0)711 785 1283
E-mail: [email protected]

Warning: This is a Class A product. In a domestic environment, this product may

cause radio interference, in which case the user may be required to take adequate
measures.

VCCI Statement - Japan

The following is a summary of the VCCI Japanese statement in the box above:

This is a Class A product based on the standard of the VCCI Council. If this
equipment is used in a domestic environment, radio interference may occur, in
which case, the user may be required to take corrective actions.

Japanese Electronics and Information Technology Industries

Association (JEITA) Confirmed Harmonics Guideline (products
less than or equal to 20 A per phase)

Japanese Electronics and Information Technology Industries

Association (JEITA) Confirmed Harmonics Guideline with
Modifications (products greater than 20 A per phase)

1066 System reference codes (1xxx - Axxx)

Electromagnetic Interference (EMI) Statement - People's Republic
of China

Declaration: This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may need to perform practical
action.

Electromagnetic Interference (EMI) Statement - Taiwan

The following is a summary of the EMI Taiwan statement above.

Warning: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user will be required to take adequate
measures.

IBM Taiwan Contact Information:

Electromagnetic Interference (EMI) Statement - Korea

Appendix. Notices 1067

 Please note that this equipment has obtained EMC registration for commercial use.
In the event that it has been mistakenly sold or purchased, please exchange it for
equipment certified for home use.

Germany Compliance Statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie

zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie

2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische
Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022
Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu

installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM
empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für
die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der
IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Maßnahmen zu ergreifen und dafür
aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische

Verträglichkeit von Geräten

Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit

von Geräten (EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in
der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die

elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG
Richtlinie 2004/108/EG) für Geräte der Klasse A.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Konformitätserklärung nach des EMVG ist die IBM
Deutschland GmbH, 70548 Stuttgart.

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse
A.

1068 System reference codes (1xxx - Axxx)

 Electromagnetic Interference (EMI) Statement - Russia

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Appendix. Notices 1069

1070 System reference codes (1xxx - Axxx)



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