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    Snap FAQ

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    Thet Thet Mar

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    Snap FAQ

    Uploaded by

    Thet Thet Mar
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    Snap_FAQ

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    Snap FAQ

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    of 4

    Supplemental Nutrition Assistance Program

    Frequently Asked Questions

    What is SNAP?
    SNAP stands for the Supplemental Nutrition Assistance Program (formerly known as food
    stamps). SNAP helps low-income people and families buy the food they need for good
    health. You apply for benefits by completing a State application form. Benefits are provided on
    an electronic card that is used like an ATM card and accepted at most grocery stores.

    Are SNAP benefits considered welfare?


    No. SNAP is a nutrition assistance program. It helps low income people buy nutritious food. It
    is not welfare.

    Where can I get an application?


    Your local Division of Family Resources office can provide you an application or you may apply
    online by going to the “Where Do I Apply” webpage and selecting the county you live in.

    How long does it take to get benefits?


    Normally the DFR office has 30 days to make a decision on your case; however, if you meet
    certain criteria you may be determined to be eligible for expedited service which means you
    should have your benefits within seven days of applying. The determination about expedited
    service is made when you turn in your application based on the information provided at that
    time.

    Can I get emergency SNAP benefits today?


    When an application is turned in it is reviewed for expedited (or emergency) service. This
    review is based on the information entered on the application. It is important for you to fill out
    the expedited questions on the application so you can be considered for this service.

    If you qualify, you will be given an interview appointment for the same day or the following day
    and if you qualify for expedited benefits you will receive them by the seventh day after
    applying. Benefits are NEVER received the same day as the application.

    To qualify for expedited benefits you must:


     Have less than $150 in gross monthly income and liquid resources (cash/
    checking/savings) of $100 or less in the month of the application.
     Have monthly rent/mortgage and utilities that are more than your gross monthly
    income and liquid resources.

    The only verification needed for the first month is identity. Other verification may be pending
    until up to the 30th day. You will not receive any more benefits until the pended verification is
    provided.

    DFR 01.22 2020


    What do I have to provide when I apply?
    You will be asked to provide the names, dates of birth, and Social Security Numbers for all
    persons living in your home. In addition you will need to verify the income received by each
    person in your household. Also, you will need to provide proof of any court ordered child
    support paid by a member of your household as well as any payments for shelter (rent or
    mortgage and utility costs). If there is a member who is disabled or over age 60 and has out of
    pocket medical expenses (that is not covered by Medicare, Medicaid or other insurance that
    you are responsible to pay) you will need to provide verification to get a deduction for these
    expenses. Any dependent child or adult care costs should also be provided. There may also be
    other verification requested depending on your household’s specific situation.

    What happens at the interview appointment?


    The worker will ask questions about household composition, income, resources, and other
    pertinent information needed to determine eligibility. You will be given or mailed a form listing
    all needed information with a due date. The information should be received by the worker on
    or before that date. You will be mailed a notice regarding your eligibility after your case has
    been processed and your eligibility has been determined. The notice lists your appeal rights if
    you do not agree with the decision.

    Who must be included together for SNAP?


    Certain persons living together must be included and are considered in a mandatory
    relationship. This includes married persons, children under age 22 who live with their parent(s)
    and persons who eat together. Other persons may not receive benefits such as ineligible aliens,
    students who do not meet certain criteria, persons who have previously been convicted of a
    SNAP fraud and boarders.

    Can you get SNAP benefits if you get unemployment?


    Yes, people who get unemployment may still qualify for SNAP benefits.

    Can you get SNAP benefits if you get SSI, disability-related Medicaid or other disability or
    insurance benefits?
    Yes, and if you get the SNAP benefits it will not affect the other benefits.

    Can you get SNAP benefits if you have any resources?


    Most households are limited to $5000 in resources.

    Are individuals with a drug felony eligible for SNAP?


    Indiana passed legislation (IC 12-14-30-3) effective January 1, 2020, that will allow for SNAP
    applicants and recipients who have a drug related felony to be considered for SNAP eligibility. If
    the individual is in violation of the terms of probation, parole, community corrections, reentry
    court, etc., the individual is not eligible for SNAP.

    Can a student get SNAP benefits?


    A student must meet one of several criteria in order to be eligible to receive benefits, They
    must be working at least 20 hours per week (and receiving pay for the work), be responsible for
    DFR 01.22 2020
    a child under six years old, be a single parent with a child under 12, participating in a higher
    education funded by Workforce Investment Act, receiving TANF benefits or participating in a
    work and training program.

    What income is countable for SNAP?


    Most common income is countable, including earnings, unemployment compensation benefits,
    Social Security, Social Security Insurance, pensions and contributions. There are some types of
    unearned income that are exempt by federal law.

    How much SNAP benefits will I receive?


    The dollar amount of benefits your household receives depends on the number of people in
    your household and your monthly net income. It is based on a table determined by the federal
    government since SNAP is governed by the federal government but administered by state
    government.

    What can I buy with my SNAP benefits?


    You can use your benefits like cash to buy food items at any store, supermarket or co-op
    approved by the USDA. Items that can be purchased with SNAP benefits include breads and
    cereals, fruits and vegetables, meats, fish and poultry, dairy products and seeds and plants
    which produce food for the household to eat.

    How do I spend my SNAP benefits?


    Once it is determined that you are eligible for SNAP benefits, an electronic request for a
    “Hoosier Works” card is automatically made and a card is mailed to your reported mailing
    address. You should normally receive it within 3-5 days. If you have previously received SNAP
    benefits under your name you will not be mailed a new Hoosier Works card; your benefits will
    be put on your old card. If you have lost your old card or it is damaged you will need to call
    Customer Service at 1-877-768-5098 to obtain a new card. Once this is done the old card will no
    longer work.

    Will SNAP benefits provide all of my household’s food needs?


    No. SNAP benefits are not intended to purchase all of a household’s meals for the month.
    Benefits are intended to supplement the household’s other income to help purchase healthy
    meals during the month. Eligible households are issued benefits monthly based on the Thrifty
    Food Plan, which is a model diet plan established by the National Academy of Sciences.
    Households that have no countable income receive the maximum allotment for the number of
    persons in the assistance group.

    What if I have questions about my case or benefits?


    You may call our toll free number at 1-800-403-0864 to be connected with the Division of
    Family Resources.

    DFR 01.22 2020


    USDA Nondiscrimination Statement

    In accordance with Federal law and U.S. Department of Agriculture civil rights regulations and
    policies, this institution is prohibited from discriminating on the basis of race, color, national
    origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil
    rights activity.

    To file a program discrimination complaint, a complainant should complete a Form AD-3027,


    USDA Program Discrimination Complaint Form, which can be obtained online at:
    https://www.ocio.usda.gov/document/ad-3027, from any USDA office, by calling (866) 632-
    9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s
    name, address, telephone number and a written description of the alleged discriminatory
    action in sufficient detail to inform the Assistant Secretary for Civil Rights about the nature and
    date of an alleged civil rights violation. The completed AD-3027 form or letter must be
    submitted to USDA by:

    Mail:
    U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410; or

    Fax:
    (833) 256-1665 or (202) 690-7442;

    Email:
    [email protected].

    This institution is an equal opportunity provider.

    DFR 01.22 2020

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