Dell UltraSharp 40 Curved Thunderbolt™

Hub Monitor-U4025QW
User’s Guide

Model: U4025QW
Regulatory model: U4025QWt
 NOTE: A NOTE indicates important information that helps you make better
use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.

2024 – 03   

Rev. A01
Contents
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating system compatibility . . . . . . . . . . . . . . . . . 12
Identifying parts and controls . . . . . . . . . . . . . . . . . . 13
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . 18
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
ThunderboltTM 4 out for daisy chain . . . . . . . . . . . . . . . . . . . . . 21
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Speaker specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . 25
Monitor resolution for daisy chain setup . . . . . . . . . . . . . . . . . . 26
ThunderboltTM video resolution . . . . . . . . . . . . . . . . . . . . . . . 27
HDMI video resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
DP video resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Plug-and-Play capability . . . . . . . . . . . . . . . . . . . . .36
LCD monitor quality and pixel policy . . . . . . . . . . . . . . .36
Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Handling and moving your display . . . . . . . . . . . . . . . . 38
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . .40
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the tilt, swivel, and vertical extension . . . . . . . . . . .44

 Contents |    3
 Tilt, swivel, and vertical extension . . . . . . . . . . . . . . . . . . . . . 44
Organizing your cables . . . . . . . . . . . . . . . . . . . . . .44
Connecting your monitor . . . . . . . . . . . . . . . . . . . . .45
Dell Power Button Sync (DPBS) . . . . . . . . . . . . . . . . . 51
Connecting the monitor for DPBS for the first time . . . . . . . . . . . . 54
Using DPBS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connecting the monitor for ThunderboltTM daisy chain function . . . . . 57
Connect multiple ThunderboltTM 4 monitors to one system . . . . . . . . 58
Securing your monitor using Kensington lock (optional) . . . .60
Removing the monitor stand . . . . . . . . . . . . . . . . . . . 61
Wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . .62
Operating the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Power on the monitor . . . . . . . . . . . . . . . . . . . . . . .63
Using the joystick control . . . . . . . . . . . . . . . . . . . . .63
Enable Menu Voice function . . . . . . . . . . . . . . . . . . . 64
Using the rear-panel controls . . . . . . . . . . . . . . . . . . .65
Front‑panel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . .67
Using the OSD lock function . . . . . . . . . . . . . . . . . . .88
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 97
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . 98
Product-specific problems . . . . . . . . . . . . . . . . . . . 102
Universal Serial Bus (USB) specific problems . . . . . . . . . 105
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . 106
FCC notices (U.S. only) and other regulatory information . . 106
EU product database for energy label and product information
sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

4   | Contents 
Safety instructions
Use the following safety guidelines to protect your monitor from potential damage and
to ensure your personal safety. Unless otherwise noted, each procedure included in this
document assumes that you have read the safety information that shipped with your
monitor.
NOTE: Before using the monitor, read the safety information that
is shipped with your monitor and printed on the product. Keep the
documentation at a secure location for future reference.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
WARNING: The possible long-term effect of listening to audio at high
volume through the headphones (on monitor that support it) may cause
damage to your hearing ability.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit with a sharp object.
• Ensure that your monitor is electrically rated to operate with the AC power
available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystals of the display.
• Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period.
• To avoid electric shock, do not attempt to remove any cover or touch internal
part of the monitor.
• Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on the product.
• Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the
wall mounting section of the User’s Guide.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI) document that is shipped with your monitor.

Safety instructions |    5

About your monitor
Package contents
The following table provides the list of components that are shipped with your monitor,
If any component is missing, contact Dell. For more information, see Contact Dell.
NOTE: Some items may be optional and may not ship with your monitor.
Some features may not be available in certain countries.
Component image Component description
Display

Stand riser

Stand base

Power cable (varies by country or region)

DisplayPort 1.4 cable (DisplayPort to

DisplayPort)
Cable length - 1.8 M
USB Type-A to USB Type-C Gen2 cable
(Enables USB ports on the monitor)
Cable length - 1 M

6    | About your monitor

 HDMI 2.1 cable
Cable length - 1.8 M

ThunderboltTM 4 Active cable

Cable length - 1.5 M

• Quick Setup Guide

• Safety, Environmental, and Regulatory
Information
• Factory Calibration Report

Product features
The Dell UltraSharp U4025QW monitor has an active matrix, Thin-Film Transistor
(TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include:
• 100.859 cm (39.7 in.) active area display (Measured diagonally) 5120 x 2160 (21:9)
resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 100% sRGB color, 99% DCI-P3, 100% BT.709 & 99%
Display P3.
• Tilt, swivel, and vertical extension adjustment capabilities.
• Integrated speakers (2 x 9 W).
• Removable pedestal stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap during multi-monitor usage, enabling
easier setup with an elegant viewing experience.
• Digital connectivity with DisplayPort, ThunderboltTM and HDMI (supports up to
5K2K 5120 x 2160 120Hz FRL, HDR Static Metadata, VRR as per specified in HDMI
2.1.).
• ThunderboltTM 4 ports to supply power for compatible notebook up to 140 W while
receiving Video and USB signal.
• ThunderboltTM 4 and RJ45 ports enable a single-cable, network-connected
experience.
• Plug and play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Power and OSD buttons lock.
• Security lock slot.
• Stand lock.

About your monitor |    7

 • Power consumption ≤0.3 W in Standby Mode (DisplayPort or HDMI port and
without upstream port connector).
• This monitor supports VRR (Variable refresh rate) function, get higher frame rates
and help reduce screen tearing in games.
• This monitor supports DRR (Dynamic refresh rate) function. DRR works with
Windows 11, allowing you to experience smoother text scroll and mouse cursor
movement.
• Supports Dell Text to Speech (English) device.
• Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.
• Supports internal Multi-Stream Transport (MST) function (Screen Partition item in
OSD) for DP port and Thunderbolt™ 4 (Video + Data).
• Allows you to switch USB KVM function in PBP/PIP mode.
• The monitor is designed with a Dell Power Button Sync (DPBS) feature to control
PC system power state from a monitor power button.*
*Dell system that supports DPBS is listed in the Dell website. DPBS function can be
enabled in the OSD menu under Display.
• Premium Panel Exchange for peace of mind.
• Optimize eye comfort with a flicker-free screen and low blue light feature to
minimizes hazard blue light emission.
• Dell ComfortView Plus is an integrated low blue light screen feature that
improves eye comfort by reducing potentially harmful blue light emissions without
compromising color. Through ComfortView Plus technology, Dell has reduced
harmful blue light exposure from ≤50% to ≤35%. This monitor is certified
with TÜV Rheinland Eye Comfort 3.0 with a 5-star rating. It incorporates key
technologies that also deliver a flicker-free screen, up to 120 Hz refresh rate, a
color gamut of minimum 95% DCI-P3, color accuracy, and ambient light sensor
performance. Dell ComfortView Plus feature is enabled by default on your monitor.
• This monitor uses a low blue light panel. When the monitor is reset to factory
settings or default setting, it is in compliance with TÜV Rheinland’s hardware low
blue light certification.**
Blue light ratio:
The ratio of light in the range from 415nm-455nm compared to 400nm-500nm shall
be less than 50%.
Category Blue light ratio
1 ≤20%
2 20% < R ≤ 35%
3 35% < R ≤ 50%

8    | About your monitor

• Decreases the level of hazard blue light emitted from the screen to make viewing
more comfortable for your eyes without distortion of color accuracy.
• The Monitor adopts Flicker-Free technology, which clears the eye visible flicker,
brings comfort viewing experience and preventing users suffer from eye strain and
fatigue.
* For Dell systems that support this feature.
** This monitor is in compliance with TÜV Rheinland hardware low blue light
certification under Category 2.

About your monitor |    9

About TÜV Rheinland Eye Comfort 3.0
TÜV Rheinland Eye Comfort 3.0 certification
program presents a consumer-friendly star rating
scheme to the display industry promoting eye
wellness from safety to eye care. Compared to
existing certifications, the 5-star-rating program
adds rigorous testing requirements on overall eye
care attributes such as low blue-light, flicker-
free, refresh rate, color gamut, color accuracy
and ambient light sensor performance. It lays
out requirement metrics and rates the product
performance on five levels, and the sophisticated
technical assessment process provides consumers
and buyers with indicators that are easier to judge.
The eye wellness factors being considered remain
constant, however, the standards for the various
star ratings are different. The higher the star rating,
the more stringent the standards. The table below
lists the major eye comfort requirements which apply
in addition to the basic eye comfort requirements
(such as pixel density, uniformity of luminance and
color, and freedom of movement).
For more information around TÜV Eye Comfort
certification please refer to: https://www.tuv.com/
world/en/eye-comfort.html

10    | About your monitor

 Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors
Star Rating Scheme
Category Test item
3-star 4-star 5-star
TÜV Hardware LBL TÜV Hardware LBL
TÜV Hardware LBL
Category III (≤50%) Category II (≤35%)
Low Blue Light Category II (≤35%) or
or Software LBL or Category I
Eye Care Category I (≤20%)
solution¹ (≤20%)
TÜV Flicker Reduced TÜV Flicker Reduced
Flicker Free Flicker Free
or TÜV Flicker Free or TÜV Flicker Free
Ambient Light Sensor
No sensor No sensor Ambient light sensor
performance
Ambient Light Intelligent CCT
No No Yes
Management control
Intelligent Luminance
No No Yes
control
Refresh Rate ≥60Hz ≥75Hz ≥120Hz
Luminance uniformity Luminance uniformity ≥ 75%
Color Uniformity Color uniformity Δu’v’ ≤ 0.02
Freedom of Luminance changes shall decrease less than 50%;
movement The colour shift shall be less than 0.01
Gamma difference ≤ Gamma difference Gamma difference
Gamma difference
Image quality ±0.2 ≤ ±0.2 ≤ ±0.2
DCI-P35 Min.
95% (CIE 1976) &
NTSC3 Min.72% (CIE sRGB4 Min.95%
sRGB Min.95% (CIE
4
Wide color gamut2 1931) or sRGB Min
4
(CIE 1931) or
1931)
95% (CIE 1931) Adobe RGB6 Min.95%
(CIE 1931) & sRGB4
Min.95% (CIE 1931)
Eye Comfort
User guide Yes Yes Yes
User Guide
¹ Software controls the blue light emission by reducing excessive blue light, resulting in a
more yellow tone.
2
Color gamut describes the availability of colors in the display. Various standards were
developed for specific purposes. 100% corresponds to the full color space as defined in
the standard.
3
NTSC stands for National Television Standards Committee, which developed a color
Remark space for the television system that is used in the United States.
4
sRGB is a standard red, green, and blue color space that is in use on monitors, printers,
and the World Wide Web.
5
DCI-P3, short for Digital Cinema Initiatives - Protocol 3, is a color space used in digital
cinema that encompasses a wider range of colors than the standard RGB color space.
6
Adobe RGB is a color space created by Adobe Systems that encompasses a broader
range of colors than the standard RGB color model, particularly in the cyans and greens.

About your monitor |    11

Operating system compatibility
• Windows 10 and later*
• macOS 12* and macOS 13*
*The operating system compatibility on Dell and Alienware branded monitors may
vary based on factors such as:
• Specific release date(s) when operating system versions, patches, or updates are
available.
• Specific release date(s) when Dell and Alienware branded monitor firmware,
software application, or driver updates are available on the Dell support website.

12    | About your monitor

Identifying parts and controls
Front view

2 3

Label Description Use

1 Power LED indicator Solid white light indicates that the
monitor is turned on and functioning as
expected. Breathing white light indicates
that monitor is in Standby Mode.
2 2 x USB Type-C® downstream Connect your USB device.
port (SuperSpeed USB 10 Gbps, Port with icon supports 5 V/ 3 A.
USB 3.2 Gen2) with power
charging (15W)
3 USB Type-A downstream port Connect your USB device.
(SuperSpeed USB 10 Gbps, USB Port with battery icon supports
3.2 Gen2) with BC1.2 5 V/1.5 A Battery Charging Rev. 1.2.
typical (2 A max) power charging

NOTE: You can use this port only after you have connected the USB cable
(A to C or C to C) to the USB-C® upstream port at the rear of the monitor
to the PC.
NOTE: USB Type-C® and USB-C® are registered trademarks of the USB
Implementers Forum.

About your monitor |    13

Top view

1
Label Description Use
1 Ambient Light Sensor Detects ambient light and adjusts the brightness of
the display accordingly. For more information, see
Auto Brightness.
NOTE: If the Ambient Light Sensor detects an abnormal
change in the light level, see The detected light level
drops significantly.

14    | About your monitor

Back view

1
2
3
4

5 6 7

Label Description Use

1 VESA mounting holes Wall-mount monitor using VESA-
(100 mm x 100 mm- compatible wall mount kit (100 mm x 100 mm).
behind attached VESA
cover)
2 Regulatory label Lists the regulatory approvals.
3 Stand release button Releases stand from the monitor.
4 Power button To turn the monitor on or off.
5 Joystick Use it to control the OSD menu.
For more information, see Operating the Monitor.
6 Mac address, Barcode, See this label if you need to contact Dell for technical
serial number, and support. The Service Tag is a unique alphanumeric
Service Tag label identifier that enables Dell service technicians to
identify the hardware components in your computer
and access warranty information.
7 Cable-management Use to organize cables by inserting them through the
slot slot.

About your monitor |    15

Bottom view

14 13 14

1 2 3 4 5 6 7 8 9 10
11 12
Label Description Use
1 Security lock slot Secures monitor with security cable lock (sold
(based on separately).
Kensington Security
SlotTM)
2 Connect the power cable.
Power connector
3
Connect your computer with the HDMI cable.
HDMI 2.1
4 Connect your computer with the DisplayPort cable.
DisplayPort in
5 Thunderbolt™ 4 downstream ports used only for daisy
chain to another monitor with ThunderboltTM or USB-C®
cable.
ThunderboltTM 4
NOTE:
downstream port
(15W) for daisy 1) Thunderbolt™ 4 up to 40 Gbps bandwidth;
chaining 2) Supports up to two 5K monitors through the Daisy
(Video + Data) chain;
3) The highest power output is up to 15 W or 5 V/3 A.
NOTE: Remove the rubber plug when using
Thunderbolt™ 4 downstream connector.

16    | About your monitor

6 Connect to your computer using the Thunderbolt™
cable.
ThunderboltTM The ThunderboltTM 4 upstream enable the following
4 upstream port features:
(Video + Data).
a) Dynamically allocate 40 Gbps of bandwidth for USB
Alternate mode
signal and Alt-DP video.
with DisplayPort 1.4,
b) Maximum resolution of 5120 x 2160 at 120 Hz with
Power Delivery up
Alt-DP 1.4 DSC video source.
to 140W
c) Maximum USB PD up to 140 W.
NOTE: If ThunderboltTM upstream power is more than
100 W, the connected equipment and accessory cables
should have fire enclosure of V1 level or higher and VW-1
rating wire.
NOTE: Thunderbolt™ 4 upstream is not supported on
Windows versions that are prior to Windows 10.
CAUTION: A reduced performance warning message
may appear when connecting monitor’s ThunderboltTM
4 port to USB Type-C port of computer. To optimize
performance, recommended to connect to computer’s
ThunderboltTM 4 port.
7 Connect the USB-C to A cable that comes with
USB Type-C® your monitor to the computer. This cable is needed
upstream port when HDMI or DP video is in use. It is to enable USB
(SuperSpeed USB communication between the Monitor downstream
10 Gbps, USB 3.2 devices and the host.
Gen2) (data only) NOTE: Remove the rubber plug when using USB-C®
upstream connector.

8,9,11 Connect your USB device. You can use these ports
only after you have connected the USB cable from the
USB Type-A
computer to the monitor.
downstream port
(SuperSpeed USB The port with icon supports Menu Voice function.
10 Gbps, USB 3.2
Gen2) (4)
10 Connect speakers to playback audio through HDMI or
Audio line-out DisplayPort audio channels.
Only two-channel audio is supported.
NOTE: The audio line-out port does not support
headphones.

About your monitor |    17

12 Connect to Ethernet router with RJ45 cable. To enable
network access, either USB-C® or ThunderboltTM 4
RJ45 port
upstream port must be connected to the host computer
with an appropriate cable mentioned above.
13 Stand lock Lock the stand to the monitor using a M3 x 8 mm screw
(screw not included).
14 Built-in speakers To output the sound from an audio input.

NOTE: ThunderboltTM is a trademark of Intel Corporation.

Monitor specifications
Screen type Active matrix - TFT LCD
Panel Type In-plane switching Technology
Aspect ratio 21:9
Viewable image dimensions
Diagonal 1008.59 mm (39.7 in.)
Active Area
Horizontal 929.28 mm (36.59 in.)
Vertical 392.04 mm (15.43 in.)
Area 364314.9 mm2 (564.69 in.2)
Pixel pitch 0.1815 mm x 0.1815 mm
Pixel per inch (PPI) 140
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 450 cd/m² (typical)
600 cd/m² (HDR Peak)
Contrast ratio 2000 to 1 (typical)
Curvature 2500R
Display screen coating Anti-Glare with 3H hardness
Backlight LED Edgelight System
Response Time (Gray 5 ms (Fast mode)
to Gray) 8 ms (Normal mode)

18    | About your monitor

Color depth 1.07 Billion colors (8bit + A-FRC)*
Color gamut** sRGB 100%
BT.709 100%
DCI-P3 99%
Display P3 99%
Calibration accuracy DCI-P3, Display P3, sRGB & BT.709:
Delta E < 2 (Average)
Connectivity • 1 x HDMI (supports up to 5K2K 5120 x 2160 120Hz FRL,
HDR Static Metadata, VRR as per specified in HDMI 2.1.)
• 1 x DP 1.4 (HDCP 2.3) (Support up to 5120 x 2160 120Hz,
HDR, DSC)
• 1 x ThunderboltTM 4 downstream port (15 W) for daisy
chaining (Video + Data)
• 1 x Thunderbolt™ 4 (140 W) (Alternate mode with
DisplayPort 1.4, SuperSpeed USB 3.2 Gen2 (10 Gbps)
upstream port, USB Power Delivery up to 140 W)
• 1 x USB Type-C® upstream port (data only) (SuperSpeed
USB 10 Gbps, USB 3.2 Gen2)
• 4 x USB Type-A downstream port (SuperSpeed USB 10
Gbps, USB 3.2 Gen2)
• 1 x Audio line-out
• 1 x RJ45 (2.5GbE)
Quick Access:
• 1 x USB Type-A downstream port (SuperSpeed USB 10
Gbps, USB 3.2 Gen2) with BC1.2 power charging
• 2 x USB Type-C® downstream port (SuperSpeed USB 10
Gbps, USB 3.2 Gen2) with power charging (15W)
Border width (edge of monitor to active area)
Top 11.30 mm
Left/Right 11.30 mm
Bottom 15.80 mm
Adjustability
Height adjustable 150 mm
stand
Tilt -5° to 21°
Swivel -30° to 30°

About your monitor |    19

 NOTE: Do not mount or use this monitor in portrait (vertical) orientation
or inverse (180°) landscape mount as it may damage the monitor.
Cable management Yes
Dell Display Manager Easy Arrange and other key features
(DDM)Compatibility
Security Security lock slot (cable lock sold separately)
*
The monitor is capable of producing 1.07 billion colors at maximum resolution 5120 x
2160 @ 120 Hz with DP 1.4 DSC, ThunderboltTM ALT-DP 1.4 DSC or HDMI 2.1 Video
source.
**
At panel native only, under Color Space preset.
Resolution specifications
Horizontal scan range 25 kHz to 280 kHz
Vertical scan range 48 Hz to 120 Hz
Maximum preset resolution 5120 x 2160 at 120 Hz
Video display capabilities 480p, 560p, 720p, 1080p
(HDMI & DP & Thunderbolt™
4 (140 W) alternate mode)
Preset display modes
Display mode Horizontal Vertical Pixel clock Sync polarity
frequency frequency (MHz) (Horizontal/
(kHz) (Hz) Vertical)
VESA, 720 x 400 31.50 70.00 28.30 -/+
VESA, 640 x 480 31.50 60.00 25.20 -/-
VESA, 640 x 480 37.50 75.00 31.50 -/-
VESA, 800 x 600 37.90 60.30 40.00 +/+
VESA, 800 x 600 46.90 75.00 49.50 +/+
VESA, 1024 x 768 48.40 60.00 65.00 -/-
VESA, 1024 x 768 60.00 75.00 78.80 +/+
VESA, 1152 x 864 67.50 75.00 108.00 +/+
VESA, 1280 x 800 49.70 60.00 83.50 +/+
VESA, 1280 x 1024 64.00 60.00 108.00 +/+
VESA, 1280 x 1024 80.00 75.00 135.00 +/+
VESA, 1600 x 1200 75.00 60.00 162.00 +/+

20    | About your monitor

VESA, 1680 x 1050 65.29 60.00 146.25 -/+
VESA, 1920 x 1080 67.50 60.00 148.50 +/+
VESA, 1920 x 1200 74.04 60.00 154.00 +/-
VESA, 2048 x 1152 70.99 60.00 156.75 +/-
VESA, 2048 x 1280 78.92 60.00 174.25 +/-
VESA, 2560 x 1080 66.64 60.00 181.25 +/-
VESA, 1024 x 2160 133.24 60.00 157.75 +/-
VESA, 1280 x 2160 133.15 60.00 191.75 +/-
VESA, 2560 x 2160 133.27 60.00 362.50 +/-
VESA, 3840 x 2160 65.58 30.00 262.75 +/-
VESA, 3840 x 2160 135.00 60.00 594.00 +/-
VESA, 3840 x 2160 133.31 60.00 533.25 +/-
VESA, 4096 x 2160 65.67 30.00 279.50 +/-
VESA, 4096 x 2160 133.28 60.00 567.25 +/-
VESA, 5120 x 2160 65.73 30.00 347.06 +/-
VESA, 5120 x 2160 133.32 60.00 703.93 +/-
VESA, 5120 x 2160 270.00 120.00 1485.0 +/+

ThunderboltTM 4 out for daisy chain

OSD Display Info: Maximum external monitor resolution that can be supported
Link rate(current) 5120 x 2160 at 120 Hz

NOTE: The Maximum resolution of 5120 x 2160 at 120Hz can only be

produced with ThunderboltTM DP-ALT 1.4 DSC, DP 1.4 DSC, or HDMI 2.1
video source.

About your monitor |    21

Electrical specifications
Video input signals • Digital video signal for each differential line
Per differential line at 100 ohm impedance
• DP/HDMI/Thunderbolt™ 4 (140 W) signal input support
Input voltage/ 100-240 VAC/50 Hz or 60 Hz ± 3 Hz/4.2 A (typical)
frequency/current
Inrush current 120 V: 42 A (Max.)
240 V: 80 A (Max.)
Inrush current is measured at an ambient temperature of 0°C.
Power consumption 0.3 W (Off Mode)1
0.4 W (Standby Mode)1
1.8 W (Networked standby Mode)1
39.5 W (On Mode)1
380 W (Max)2
45 W (Pon)3
153.6 kWh (TEC)3
1
As defined in EU 2019/2021 and EU 2019/2013.
2
Max brightness and contrast setting with maximum power loading on all USB ports.
3
Pon: Power consumption of On Mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy star 8.0 version.
This document is informational only and reflects laboratory performance.
Your product may perform differently, depending on the software, components, and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making decisions
about electrical tolerances or otherwise. No warranty as to accuracy or completeness
is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.

This product qualifies for ENERGY STAR in the factory default settings which can be
restored by “Factory Reset” function in the OSD menu. Changing the factory default
settings or enabling other features may increase power consumption that could exceed
the ENERGY STAR specified limit.

22    | About your monitor

Speaker specifications
Speaker rated power 2x9W
Frequency response 100 Hz - 20 kHz
Impedance 8 ohm

Physical characteristics
Connector type • DP connector (in)
• HDMI connector
• ThunderboltTM 4 upstream connector
• ThunderboltTM 4 downstream connector
• USB Type-C® upstream connector
• Audio line-out
• RJ45 connector
• USB Type-C® downstream connector x 2
(Port with icon supports 5 V/3 A)
• SuperSpeed USB Type-A 3.2 Gen2 downstream port x 5
(Port with battery icon supports BC 1.2.)
(Port with icon supports Menu Voice function.)
Signal cable type • DP to DP cable (cable length - 1.8 M)
• HDMI cable (cable length - 1.8 M)
• USB Type-A to USB Type-C Gen2 cable
(cable length - 1 M)
• ThunderboltTM 4 Active cable (cable length - 1.5 M)
Dimensions (with stand)
Height (extended) 622.32 mm (24.50 in.)
Height (compressed) 472.32 mm (18.60 in.)
Width 946.62 mm (37.27 in.)
Depth 252.80 mm (9.95 in.)
Dimensions (without stand)
Height 419.14 mm (16.50 in.)
Width 946.62 mm (37.27 in.)
Depth 108.04 mm (4.25 in.)
Stand dimensions

About your monitor |    23

 Height (extended) 483.30 mm (19.03 in.)
Height (compressed) 436.50 mm (17.19 in.)
Width 391.50 mm (15.37 in.)
Depth 252.80 mm (9.95 in.)
Weight
Weight with packaging 19.02 kg (41.93 lb)
Weight with stand 12.22 kg (26.94 lb)
assembly and cables
Weight without stand 8.35 kg (18.41 lb)
assembly (For wall
mount or VESA mount
considerations - no
cables)
Weight of stand 3.38 kg (7.45 lb)
assembly

24    | About your monitor

Environmental characteristics
Compliant Standards
• ENERGY STAR certified Monitor.
• EPEAT registered where applicable. EPEAT registration varies by country.
See https://www.epeat.net for registration status by country.
• TCO Certified & TCO Certified Edge.
• RoHS Compliant.
• BFR/PVC Free monitor (excluding external cables).
• Meets NFPA 99 leakage current requirements.
• Arsenic-Free glass and Mercury-Free for the panel only.
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 1296.6 BTU/hour (maximum)
134.8 BTU/hour (On Mode)

About your monitor |    25

Monitor resolution for daisy chain setup
Cable type used on Maximum Cable type used on Maximum resolution
Host
ThunderboltTM 4 resolution for ThunderboltTM 4 for Secondary
Capability
upstream port primary monitor downstream port monitor
TBT4 (Alt
ThunderboltTM 4 ThunderboltTM 4
Mode DP 1.4 5120 x 2160 @ 120 Hz 5120 x 2160 @ 120 Hz
Active cable Active cable
DSC enabled)
TBT3 (Alt ThunderboltTM 4 ThunderboltTM 4
5120 x 2160 @ 30 Hz 5120 x 2160 @ 30 Hz
Mode DP 1.2 ) Active cable Active cable
TBT4 (Alt
ThunderboltTM 4
Mode DP 1.4 5120 x 2160 @ 120 Hz USB Type C-C Cable 5120 x 2160 @ 120 Hz
Active cable
DSC enabled)
TBT3 (Alt ThunderboltTM 4
5120 x 2160 @ 30 Hz USB Type C-C Cable 5120 x 2160 @ 30 Hz
Mode DP 1.2 ) Active cable
TBT4 (Alt
Mode DP 1.4 USB Type C-C Cable 5120 x 2160 @ 120 Hz NA Not supported
DSC enabled)
TBT3 (Alt
USB Type C-C Cable 5120 x 2160 @ 30 Hz NA Not supported
Mode DP 1.2 )
USB-C (Alt
ThunderboltTM 4
Mode DP 1.4 5120 x 2160 @ 120 Hz NA Not supported
Active cable
DSC enabled)
USB-C (Alt ThunderboltTM 4
5120 x 2160 @ 30 Hz NA Not supported
Mode DP 1.2 ) Active cable
USB-C (Alt
Mode DP 1.4 USB Type C-C Cable 5120 x 2160 @ 120 Hz NA Not supported
DSC enabled)
USB-C (Alt
USB Type C-C Cable 5120 x 2160 @ 30 Hz NA Not supported
Mode DP 1.2 )

NOTE: Monitor daisy chain only via ThunderboltTM port.

NOTE: Set the OSD for “Thunderbolt Daisy Chain” to “Optimized” to get
5120 x2160 @120Hz on both the monitors.
NOTE: If TBT out cannot display, please refer to Troubleshooting TBT out
cannot display.

26    | About your monitor

ThunderboltTM video resolution
Host Capability Maximum Resolution
TBT4 (Alt Mode DP 1.4 DSC enabled) 5120 x 2160 @ 120 Hz
TBT4 (Alt Mode DP 1.4 ) 5120 x 2160 @ 60 Hz
TBT3 (Alt Mode DP 1.2 ) 5120 x 2160 @ 30 Hz
USB-C (Alt Mode DP 1.4 DSC enabled) 5120 x 2160 @ 120 Hz
USB-C (Alt Mode DP 1.4 ) 5120 x 2160 @ 60 Hz
USB-C (Alt Mode DP 1.2 ) 5120 x 2160 @ 30 Hz

HDMI video resolution

Host Capability Maximum Resolution
HDMI 1.4 3840 x 2160 @ 30 Hz
HDMI 2.0 5120 x 2160 @ 30 Hz/4096 x 2160 @ 60 Hz
HDMI 2.1 5120 x 2160 @ 120 Hz

DP video resolution
Host Capability Maximum Resolution
8.1G 4-Lane DSC 5120 x 2160 @ 120 Hz
8.1G 4-Lane 5120 x 2160 @ 60 Hz
5.4G 4-Lane DSC 5120 x 2160 @ 120 Hz
5.4G 4-Lane 5120 x 2160 @ 60 Hz

About your monitor |    27

Pin assignments

DP port (in)

Pin number 20-pin side of the connected signal cable

1 ML3(n)
2 GND
3 ML3(p)
4 ML2(n)
5 GND
6 ML2(p)
7 ML1(n)
8 GND
9 ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR

28    | About your monitor

HDMI port

Pin number 19-pin side of the connected signal cable

1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

About your monitor |    29

ThunderboltTM 4/USB Type-C® port

Pin Signal Pin Signal

A1 GND B12 GND
A2 SSTXp1 B11 SSRXp1
A3 SSTXn1 B10 SSRXn1
A4 VBUS B9 VBUS
A5 CC1 B8 SBU2
A6 Dp1 B7 Dn1
A7 Dn1 B6 Dp1
A8 SBU1 B5 CC2
A9 VBUS B4 VBUS
A10 SSRXn2 B3 SSTXn2
A11 SSRXp2 B2 SSTXp2
A12 GND B1 GND

30    | About your monitor

Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 5 V/1.5 A typical (2 A max) on USB-A downstream port (port
with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the
other five USB-A downstream ports; Up to 3 A on USB-C® downstream port
(port with icon) with 5 V/3 A compliance devices.
Your computer has the following USB ports:
• Two upstream - 1*TBT + 1*USB-C® at rear.
• Eight downstream - 2*USB-C® + 1*USB-A at bottom, 1*TBT + 4*USB-A at rear.
Power Charging Port - the ports with battery icon supports fast current
charging capability if the device is BC 1.2 compatible. The USB Type-C®
downstream port with icon supports fast current charging capability if the
device is 5 V/3 A compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in
Standby Mode. On in Standby Mode, if the USB cable (A to C or C to C) is
plugged in, the USB ports can work normally. Otherwise, follow the OSD
setting of Other USB Charging, if the setting is “On in Standby Mode”
then USB work normally, otherwise USB is disabled. If you turn off the
monitor and then turn it on, the attached peripherals may take a few
seconds to resume normal functionality.

SuperSpeed USB 10 Gbps (USB 3.2 Gen2) device

Transfer speed Data rate Maximum power consumption (each port)
SuperSpeed+ 10 Gbps 4.5 W
SuperSpeed 5 Gbps 4.5 W
High speed 480 Mbps 2.5 W
Full speed 12 Mbps 2.5 W

About your monitor |    31

 USB 3.2 Gen2 (10 Gbps) USB 3.2 Gen2 (10 Gbps)
downstream port (bottom) downstream port (rear)
9 8 7 6 5

1 2 3 4

Pin number Signal name Pin number Signal name

1 VBUS 1 VBUS
2 D- 2 D-
3 D+ 3 D+
4 GND 4 GND
5 StdA_SSRX- 5 StdA_SSRX-
6 StdA_SSRX+ 6 StdA_SSRX+
7 GND_DRAIN 7 GND_DRAIN
8 StdA_SSTX- 8 StdA_SSTX-
9 StdA_SSTX+ 9 StdA_SSTX+
Shell Shield Shell Shield

32    | About your monitor

RJ45 port (connector side)

Pin No. 10BASE-T 1000BASE-T

100BASE-T
1 Transmit+ BI_DA+
2 Transmit- BI_DA-
3 Receive+ BI_DB+
4 Unused BI_DC+
5 Unused BI_DC-
6 Receive- BI_DB-
7 Unused BI_DD+
8 Unused BI_DD-

Driver installation
Install the Realtek USB GBE Ethernet Controller Driver available for your system. This
is available for download at https://www.dell.com/support under the “Driver and
download” section.
Network (RJ45) data rate through USB-C® max speed is 2.5 Gbps.

About your monitor |    33

Wake-on-LAN behavior

Computer power save state System behavior after receiving Wake-on-

LAN (WOL) command
Modern Standby (S0ix) The computer and Monitor remain in Stand-
by mode but the network communication is
enabled.
Standby/Sleep (S3) Both computer and monitor are turned on.
Hibernate (S4) Both computer and monitor are turned on.
OFF/Shutdown (S5) Both computer and monitor are turned on.

NOTE: The computer BIOS must be configured to enable WOL function

first.
NOTE: This LAN port is 2.5GBase-T IEEE 802.3az compliant, supporting
Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN
(WOL) from standby mode (S3) and UEFI* PXE Boot function [UEFI
PXE Boot is not supported on Dell Desktop PC’s (except for OptiPlex
7090/3090 Ultra Desktop)], these 3 features depend on BIOS settings and
operating system versions. The functionality may vary with non-Dell PCs.
*UEFI stands for Unified Extensible Firmware Interface.
NOTE: WOL S4 and WOL S5 are only capable with Dell Systems that
support DPBS and are with ThunderboltTM/USB-C® (MFDP) interface
connection.
NOTE: Any issue that is related to WOL, users should debug the computer
without a monitor. After the problem is solved, then connect to the
monitor.

34    | About your monitor

RJ45 Connector LED status:

Right LED
Left LED

LED Color Description

Right LED Amber or Green Speed indicator:
• Amber On - 1000 Mbps/2.5 Gbps
• Green On - 100 Mbps
• Off - 10 Mbps
Left LED Green Link/Activity indicator:
• Blinking - Activity on the port.
• Green On - Link is being established.
• Off - Link is not established.

NOTE: RJ45 cable is not a standard in-box accessory.

About your monitor |    35

Plug-and-Play capability
You can connect the monitor to any Plug and Play-compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data
(EDID) using Display Data Channel (DOC) protocols so that the computer can
configure itself and optimize the monitor settings. Most monitor installations are
automatic; you can select different settings as required. For more information about
changing the monitor settings, see Operating the Monitor.

LCD monitor quality and pixel policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see https://www.dell.com/pixelguidelines.

36    | About your monitor

Ergonomics
CAUTION: Improper or prolonged usage of keyboard may result in injury.
CAUTION: Viewing the monitor screen for extended periods of time may
result in eye strain.
For comfort and efficiency, observe the following guidelines when setting up and using
your computer workstation:
• Position your computer so that the monitor and keyboard are directly in front of
you as you work. Special shelves are commercially available to help you correctly
position your keyboard.
• To reduce the risk of eye strain and neck/arm/back/shoulder pain from using the
monitor for long periods of time, we suggest you to:
1. Set the distance of the screen between 20 in. to 28 in. (50 - 70 cm) from your
eyes.
2. Blink frequently to moisten your eyes or wet your eyes with water after
prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every two hours.
4. Look away from your monitor and gaze at a distant object at 20 ft away for at
least 20 seconds during the breaks.
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders
during the breaks.
• Make sure that the monitor screen is at eye level or slightly lower when you are
sitting in front of the monitor.
• Adjust the tilt of the monitor, its contrast, and brightness settings.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and
the curtains or blinds on nearby windows) to minimize reflections and glare on the
monitor screen.
• Use a chair that provides good lower-back support.
• Keep your forearms horizontal with your wrists in a neutral, comfortable position
while using the keyboard or mouse.
• Always leave space to rest your hands while using the keyboard or mouse.
• Let your upper arms rest naturally on both sides.
• Ensure that your feet are resting flat on the floor.
• When sitting, make sure that the weight of your legs is on your feet and not
on the front portion of your seat. Adjust your chair’s height or use a footrest if
necessary to maintain a proper posture.
• Vary your work activities. Try to organize your work so that you do not have to sit
and work for extended periods of time. Try to stand or get up and walk around at
regular intervals.

About your monitor |    37

 • Keep the area under your desk clear of obstructions and cables or power cords
that may interfere with comfortable seating or present a potential trip hazard.
Monitor screen at or
below eye level

Monitor and
keyboard
positioned
directly in front
of the user

Wrists relaxed
and flat

Feet flat on the

floor

Handling and moving your display

To ensure the monitor is handled safely when lifting or moving it, follow the guidelines
mentioned below:
• Before moving or lifting the monitor, turn off your computer and the monitor.
• Disconnect all cables from the monitor.
• Place the monitor in the original box with the original packing materials.
• Hold the bottom edge and the side of the monitor firmly without applying
excessive pressure when lifting or moving the monitor.

38    | About your monitor

• When lifting or moving the monitor, ensure the screen is facing away from you
and do not press on the display area to avoid any scratches or damage.

• When transporting the monitor, avoid any sudden shock or vibration to it.
• When lifting or moving the monitor, do not turn the monitor upside down while
holding the stand base or stand riser. This may result in accidental damage to the
monitor or cause personal injury.

About your monitor |    39

Maintenance guidelines

Cleaning your monitor

CAUTION: Read and follow the Safety instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable
from the electrical outlet.
For best practices, follow the instructions in the list below when unpacking, cleaning,
or handling your monitor:
• Use a clean cloth that is slightly dampened with water to clean the stand
assembly, the screen, and the chassis of your Dell monitor. If available, use a
screen-cleaning tissue or solution suitable for cleaning Dell monitors.
• After cleaning the surface of the table, ensure that it is thoroughly dry and free
from any moisture or cleaning agent before placing your Dell monitor on it.
CAUTION: Do not use detergents or other chemicals such as benzene,
thinner, ammonia, abrasive cleaners, alcohol, or compressed air.
CAUTION: Using chemicals for cleaning may cause changes in the
appearance of the monitor, such as color fading, milky film on the monitor,
deformation, uneven dark shade, and peeling of screen area.
WARNING: Do not spray the cleaning solution or even water directly
on the surface of the monitor. Doing so allows liquids to accumulate at
the bottom of the display panel and corrode the electronics resulting in
permanent damage. Instead, apply the cleaning solution or water to a soft
cloth and then clean the monitor.
NOTE: Monitor damages due to improper cleaning methods and the use
of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed air,
detergent of any kind will lead to a Customer Induced Damage (CID). CID
is not covered under the standard Dell warranty.
• If you notice white residual powder when you unpack your monitor, wipe it off
with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.

40    | About your monitor

Setting up the monitor
Attaching the stand
NOTE: The stand is not installed at the factory when shipped.
NOTE: The following instructions are applicable only for the stand that was
shipped with your monitor. If you are attaching a stand that you purchased
from any other source, follow the setup instructions that were included
with the stand.

To attach the monitor stand:

1. Align and place the stand riser on the stand base.
2. Open the screw handle at the bottom of the stand base and turn it clockwise to
secure the stand assembly.
3. Close the screw handle.

1 2

Setting up the monitor |    41

 4. Open the protective cover on the monitor to access the VESA slot on the
monitor.

5. Slide the tabs on the stand riser into the slots on the display back cover and
lower the stand assembly to snap it into place.

42    | Setting up the monitor

6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface.

NOTE: Hold the stand riser firmly when lifting the monitor to avoid any
accidental damage.
7. Tear the paper cushion from the monitor.

Setting up the monitor |    43

Using the tilt, swivel, and vertical extension
NOTE: The following instructions are applicable only for the stand that
was shipped with your monitor. If you are connecting a stand that you
purchased from any other source, follow the setup instructions that were
included with the stand.
Tilt, swivel, and vertical extension
With the stand that is attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
5°

30° 30°
150 mm

21°

NOTE: The stand is detached when the monitor is shipped from the
factory.

Organizing your cables

After attaching all necessary cables to your monitor and computer, (see Connecting
Your Monitor for cable attachment) organize all cables as shown above.
If your cable is not able to reach your PC, you may connect directly to the PC without
routing through the slot on the monitor stand.

44    | Setting up the monitor

Connecting your monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
NOTE: Dell monitors are designed to work optimally with the Dell supplied
cables inside the box. Dell does not guarantee the video quality and
performance if non-Dell cables are used.
NOTE: Route the cables through the cable-management slot before
connecting them.
NOTE: Do not connect all the cables to the computer simultaneously.
NOTE: The images are for the purpose of illustration only. The appearance
of the computer may vary.
To connect your monitor to the computer:
1. Turn off your computer.
2. Connect the DisplayPort or USB cable, and the ThunderboltTM 4 cable from your
monitor to the computer.
CAUTION: Before using the monitor, it is recommended to fasten the stand
riser to a wall using cable tie or a cord that can support the weight of
monitor in order to prevent the monitor from falling.
cable tie or a cord

3. Turn on your monitor.

4. Select the correct input source from the OSD Menu on your monitor and then
turn on your computer.
NOTE: U4025QW default setting is DisplayPort 1.4. A DisplayPort 1.4
Graphic card may not display normally. See product specific problems
– No image when using DP connection to the PC to change the default
setting.
NOTE: Remove the rubber plug when using Thunderbolt™ 4 downstream
or USB-C® upstream connector.

Setting up the monitor |    45

Connecting the HDMI cable

Switch to lower or higher primary resolution

1. Press the joystick button to launch the OSD main menu.
2. Move the joystick to select input source.
UltraSharp 40 Monitor

Brightness/Contrast Thunderbolt (140W)

Input Source DP

Color HDMI

Display Rename Inputs Thunderbolt (140W)

PIP/PBP Auto Select On

USB Options for Thunderbolt Prompt for Multiple Inputs

Audio Options for DP/HDMI Prompt for Multiple Inputs

Menu Reset Input Source

Personalize

Others

More Information
Exit

3. Move the joystick up or down to select HDMI, press and hold the joystick 8
seconds, the following message will appears:
Switch to lower primary resolution for HDMI?

Yes

No

46    | Setting up the monitor

 4. Select Yes to switch from HDMI 2.1 EDID and max resolution is 5K to HDMI 1.4
and max resolution is 4K (or select No to cancel this operation).
5. Repeat steps 3 and 4 again to switch from HDMI 1.4 and max resolution is 4K to
HDMI 2.1 EDID and max resolution is 5K.
Switch to higher primary resolution for HDMI?

Yes

No

Connecting the DP cable

Connecting the ThunderboltTM 4 cable

ThunderboltTM 4
upstream

ThunderboltTM 4

Setting up the monitor |    47

Connecting the USB-C® Cable (A to C)

Connecting the USB Type-C® cable (C to C) (Optional)

NOTE: This connection only data is available and no video. Need another
video connection for display.
NOTE: Regardless of the power requirement/actual power consumption
of your laptop, or the remaining power runtime in your battery, the Dell
monitor is designed to supply power delivery of up to 140 W to your
laptop.
Rated power (on laptops that have USB Maximum charging power
Type-C® with Power Delivery)
45 W 45 W
90 W 90 W
140 W *140 W
*Need laptops to support EPR 140 W charging.
WARNING: The Dell UltraSharp U4025QW supports the USB Type-C®
Power Delivery 3.1 (ThunderboltTM 4) specification and can provide a

48    | Setting up the monitor

 maximum output of up to 140 W. For safety consideration, this USB
Type-C® port must be connected to the Dell-approved products with the
inbox ThunderboltTM 4 Active cable. For the list of Dell-approved products,
refer Dell products compatible with USB Type-C® Power Delivery
3.1 (Extended Power Range 140W) Tech sheet at Dell.com/support/
U4025QW.

Connecting the monitor for ThunderboltTM 4 daisy chain function

ThunderboltTM 4 ThunderboltTM 4
ThunderboltTM 4
downstream upstream
upstream

NOTE: Only support two monitors through ThunderboltTM 4 daisy chain.

See product specific problems –No image when using ThunderboltTM 4
daisy chain.
NOTE: Use the OSD menu to set Thunderbolt Daisy Chain option to
Optimized. So that both monitors can display 5120 x 2160 120Hz mode.
UltraSharp 40 Monitor

Brightness/Contrast Aspect Ratio

Input Source Sharpness

Color Response Time

Display Uniformity Compensation

PIP/PBP Smart HDR

USB Thunderbolt Daisy Chain Optimized

Audio Dell Power Button Sync Standard

Menu Reset Display

Personalize

Others

More Information
Exit

Setting up the monitor |    49

Connecting the monitor for RJ45 Cable (Optional)

ThunderboltTM 4
upstream

50    | Setting up the monitor

Dell Power Button Sync (DPBS)
Your monitor is designed with a Dell Power Button Sync (DPBS) feature to allow you
to control PC system power state from the monitor power button. This feature is
only supported with the Dell platform which has a built-in DPBS function, and is only
supported over ThunderboltTM 4 interface.
ThunderboltTM 4
upstream

Thunderbolt™ 4
USB Type-C

To make sure the DPBS function works for the first time, perform the following steps
on the DPBS supported platform in the Control Panel first.
NOTE: DPBS only supports the ThunderboltTM 4 port.
1. Go to the Control Panel.

2. Select Hardware and Sound, followed by Power Options.

Setting up the monitor |    51

3. Go to the System Settings.

4. In the When I press the power button drop-down list, you can select Sleep,
Hibernate, or Shut down.

NOTE: Do not select Do nothing, otherwise monitor power button cannot

sync with PC system power state.

52    | Setting up the monitor

5. Go to Monitor OSD Display, turn On from off in Dell Power Button Sync.
UltraSharp 40 Monitor

Brightness/Contrast Aspect Ratio

Input Source Sharpness

Color Response Time

Display Uniformity Compensation

PIP/PBP Smart HDR

USB Thunderbolt Daisy Chain

Audio Dell Power Button Sync On

Menu Reset Display Off

Personalize

Others

More Information
Exit

Setting up the monitor |    53

Connecting the monitor for DPBS for the first time
ThunderboltTM 4
upstream
Initial monitor power state(OFF)

Initial system power state(OFF)

ThunderboltTM 4

For the first time DPBS fuction setup, follow the below steps:
1. Ensure both the PC and monitor are off.
2. Connect the ThunderboltTM 4 cable from the PC to the monitor.
3. Press the monitor power button to turn ON the monitor.
4. Both the monitor and PC turn normally. If not, press either the monitor power
button or PC power button to boot the system.
5. When you connect the Dell OptiPlex 7090/3090 Ultra platform, you may see both
the monitor and the PC turn on momentarily. Wait for a while (approximately 6
seconds) and both the PC and monitor will turn OFF. When you press either the
monitor power button or PC power button, both the PC and monitor turn on. The
PC system power state is synchronized with the monitor power button.
NOTE: When the monitor and PC are both at power OFF state at first time,
it is recommended that you turn ON the monitor first, then connect the
ThunderboltTM 4 cable from the PC to the monitor.
NOTE: You can power the Dell PC* Ultra platform using its DC adapter
jack. Alternatively, you can power the Dell PC* Ultra platform using
the monitor’s ThunderboltTM 4 cable over Power Delivery (PD); Set
ThunderboltTM 4 charging to on from off mode.
* Ensure to check the Dell PC for DPBS supportability.

54    | Setting up the monitor

Using DPBS function
When you press the monitor power button or PC power button, the Monitor/PC state
is as follows:
1 2
ThunderboltTM 4
upstream
Initial monitor power state (ON) New Power state of monitor (OFF)

Initial system power state (ON) New Power state of system (OFF)
Press PC/Monitor
power button
ThunderboltTM 4 ThunderboltTM 4

1 2
ThunderboltTM 4
upstream
Initial monitor power state (OFF) New Power state of monitor (ON)

Initial system power state (OFF) New Power state of system (ON)
Press PC/Monitor
ThunderboltTM 4
power button ThunderboltTM 4

When the monitor and PC power state are both ON, while you press and hold the
power button for 4 seconds, the screen prompts if you would like to shut down the
PC.

ThunderboltTM 4

Press and hold 4s PC will shut down

Slide to shut down your PC

Setting up the monitor |    55

When the monitor and PC power state are both ON, while you press and hold the
monitor power button for 10 seconds, the PC shuts down.

ThunderboltTM 4

Press and hold 10s PC will shut down

56    | Setting up the monitor

Connecting the monitor for ThunderboltTM daisy chain function
A PC is connected to two monitors in an initially off power state, and the PC power
state is synchronized with the Monitor 1 power button. When you press the Monitor 1
or PC power button, both the Monitor 1 and PC turn on. Meanwhile the Monitor 2 will
remain off. You need to manually press the power button on Monitor 2 to turn it on.
ThunderboltTM 4 ThunderboltTM 4 ThunderboltTM 4
upstream downstream upstream

System power state (ON)

Monitor 2 Monitor 1

Similarly, a PC is connected to two monitors in an initially on power state, and the PC

system power state is synchronized with the Monitor 1 power button. When you press
the Monitor 1 or PC power button, both the Monitor 1 and PC turn off. Meanwhile the
Monitor 2 will be in Standby mode. You need to manually press the power button on
Monitor 2 to turn it off.
ThunderboltTM 4 ThunderboltTM 4 ThunderboltTM 4
upstream downstream upstream

Going into Standby mode...

System power state (ON)

Monitor 2 Monitor 1

Setting up the monitor |    57

Connect multiple ThunderboltTM 4 monitors to one system
The Dell PC* Ultra platform has two ThunderboltTM 4 ports, so both Monitor 1 and
Monitor 2 power states can synchronize with the PC.
While the PC and two monitors are in an initially ON power state, by pressing the
power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
* Ensure to check the Dell PC for DPBS supportability.

NOTE: DPBS only supports the ThunderboltTM 4 port.

ThunderboltTM 4
upstream

System power state (ON)

Thunderbolt™ 4
port 1

Monitor 1 ThunderboltTM 4
upstream

Thunderbolt™ 4
port 2

Monitor 2

ThunderboltTM 4
upstream

Pressing power button on Monitor 1 or 2

Thunderbolt™ 4
System power state (OFF) port 1

Monitor 1 ThunderboltTM 4
upstream

Thunderbolt™ 4
port 2

Monitor 2

58    | Setting up the monitor

Make sure to set ThunderboltTM 4 to On in Off Mode. While the PC and two monitors
are in an initially OFF power state, by pressing the power button on Monitor 1 or
Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2.
ThunderboltTM 4
upstream

System power state (OFF)

Thunderbolt™ 4
port 1

Monitor 1 ThunderboltTM 4
upstream

Thunderbolt™ 4
port 2

Monitor 2

ThunderboltTM 4
upstream

Pressing power button on Monitor 1 or 2

Thunderbolt™ 4
System power state (ON) port 1

Monitor 1 ThunderboltTM 4
upstream

Thunderbolt™ 4
port 2

Monitor 2

Setting up the monitor |    59

Securing your monitor using Kensington lock (optional)
The security lock slot is located at the bottom of the monitor (see Security lock
slot). Secure your monitor to a table using the Kensington security lock.
For more information on using the Kensington lock (purchased separately), see the
documentation that is shipped with the lock.

NOTE: The image is for the purpose of illustration only. The appearance of
the lock may vary.

60    | Setting up the monitor

Removing the monitor stand
NOTE: To prevent scratches on the LCD screen when removing the stand,
ensure that the monitor is placed on a soft surface and handle it carefully.
NOTE: The following steps are specific for removing the stand that
is shipped with your monitor. If you are removing a stand that you
purchased from any other source, follow the setup instructions that are
included with the stand.

To remove the stand:

CAUTION: Place the monitor screen on the desktop. Take note that the
webcam is slightly protruded out of the monitor screen, please protect the
webcam surface to prevent wear by the desktop.
1. Place the monitor on a soft cloth or cushion.
2. Press and hold the stand-release button.
3. Lift the stand up and away from the monitor.

3
2

Setting up the monitor |    61

Wall mounting (Optional)

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-

mounting kit.
See the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor on a soft cloth or cushion on a stable flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall as instructed in the documentation that shipped
with the wall-mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with
minimum weight/load bearing capacity of 33.40 kg (73.63 lb).

62    | Setting up the monitor

Operating the monitor
Power on the monitor
Press the button to turn on the monitor.

Using the joystick control

To modify the OSD adjustments using the joystick control on the rear end of the
monitor, do the following:
1. Press the joystick to open the OSD Menu Launcher.
2. Move the joystick up/down/left/right to switch between the OSD menu options.
Joystick Functions
Joystick Description

Press the joystick to open the OSD Menu Launcher.

For right and left navigation.

For up and down navigation.

Operating the monitor |    63

Enable Menu Voice function
This is an accessibility feature for people who are visually impaired.
This feature can also be disabled in the Main Menu.
1. Power on the monitor by pressing the power button.
2. Connect the Dell Monitor Text to Speech User Interface Module-TS23*
to the USB port marked CVAA at the back of the monitor. Upon successful
connection to the correct USB port, you will receive an audio feedback saying
CVAA connected.
3. Utilize the joystick to activate the On-Screen Display (OSD) menu.

NOTE: After setting up, you may press and hold the Joystick for 3 seconds
to deactivate or reactivate the Menu Voice.
NOTE: The following functions are disabled when Menu Voice is on:
- Menu Lock
- Language
- PIP/PBP
For additional information, go to:
https://www.dell.com/learn/us/en/uscorp1/policies-website-accessibility.
*Compliant with the 21st Century Communications and Video Accessibility Act (CVAA).

64    | Operating the monitor

Using the rear-panel controls
Press the Joystick to open the OSD Menu Launcher.

Preset Modes

Menu Launcher

• Toggle the Joystick Up to open the Main Menu.

• Toggle the Joystick Left or Right to select the preferred Shortcut keys.
• Toggle the Joystick Down to Exit.
Menu Launcher details
The following table describes the Menu Launcher icons:
Options Description
Use this Menu button to launch the on-screen
display (OSD) and select the OSD menu.
Menu
Use this button to choose from a list of Display
Info.
Shortcut key:
Display Info
Use this button to choose from a list of Input
Source.
Shortcut key:
Input Source
Allows to choose from a list of Preset
color modes.
Shortcut key:
Preset Modes
To directly access the Brightness/Contrast
adjustment sliders.
Shortcut key:
Brightness/Contrast

Operating the monitor |    65

Options Description
Use this button to enable the Ambient Light Sensor
to auto-adjust the luminance setting.
A

Shortcut key:
Auto Brightness
Use this button to go back to the main menu or
exit the OSD main menu.
Exit

Front‑panel button
Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Description

1 Use the Up (increase) and Down (decrease) buttons to
adjust items in the OSD menu.

Up Down
2 Use the Previous button to go back to the previous
menu.
Previous
3 Use the Next button to confirm your selection.

Next
4 Use the Tick button to confirm your selection.

Tick

66    | Operating the monitor

Using the Main Menu
Icon Menu and Description
Submenus
Brightness/ Adjust the Brightness, Contrast, Auto Brightness,
Contrast Auto Brightness Range Level, Auto Color Temp., and
Primary Monitor for Sync functions.
UltraSharp 40 Monitor

Brightness/Contrast Brightness 75

Input Source Contrast 75

Color Auto Brightness Off

Display Auto Brightness Range Level

PIP/PBP Auto Color Temp. Off

USB Primary Monitor for Sync

Audio Reset Brightness/Contrast

Menu

Personalize

Others

More Information
Exit

Brightness Adjusts the luminance of the backlight (Range: 0-100).

Move the Joystick Up to increase brightness.
Move the Joystick Down to decrease brightness.
Contrast Adjust the Brightness first, and then adjust Contrast
only if further adjustment is necessary.
Move the Joystick Up to increase contrast and Move the
Joystick Down to decrease contrast (Range: 0-100).
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
Auto Enabled Ambient Light Sensor to auto-adjust the
Brightness luminance setting.
Auto It is used for selecting the upper luminance threshold of
Brightness Auto Brightness function.
Range Level NOTE: When Auto Brightness is turned off, this
function is not available.

Operating the monitor |    67

Icon Menu and Description
Submenus
Auto Color Enabled Ambient Light Sensor to auto-adjust the monitor
Temp. color temperature to match to the ambient light.
Primary Monitor When either Auto Brightness or Auto Color Temp. is
for Sync turned on and multiple Dell monitors that support this
function are connected through daisy chain, one of the
monitors can be appointed as the Primary to synchronize
the Brightness and Color setting with the other.
NOTE: When Auto Brightness and Auto Color Temp. are
both turned off, this function is not available.
NOTE: If the primary or secondary monitor breaks off
from the daisy chain, it also breaks off from the monitor
sync.
NOTE: Use DDM software to enable this feature when
daisy-chaining monitor with a ThunderboltTM port.
Reset Press the joystick to reset all settings under the
Brightness/ Brightness/Contrast menu to the factory preset values.
Contrast
Input Source Use the Input Source menu to select between different
video inputs that are connected to your monitor.
UltraSharp 40 Monitor

Brightness/Contrast Thunderbolt (140W)

Input Source DP

Color HDMI

Display Rename Inputs Thunderbolt (140W)

PIP/PBP Auto Select On

USB Options for Thunderbolt Prompt for Multiple Inputs

Audio Options for DP/HDMI Prompt for Multiple Inputs

Menu Reset Input Source

Personalize

Others

More Information
Exit

68    | Operating the monitor

Icon Menu and Description
Submenus
Thunderbolt Select Thunderbolt (140W) input when you are using
(140W) the Thunderbolt (140W) connector. Press the joystick
button to confirm the selection.
DP Select DP input when you are using the DP
(DisplayPort) connector. Press the joystick button to
confirm the selection.
HDMI Select the HDMI input when you are using the HDMI
connector. Press the joystick button to confirm the
selection.
Rename Inputs Allows you to Rename Inputs.
Auto Select Allows you to scan for available input sources.
Press to select this function.
Options for Press to select these functions:
Thunderbolt
• Prompt for Multiple Inputs: Always show Switch to
Thunderbolt Video Input message for user to choose
whether to switch or not.
• Always Switch: The monitor always switches to
Thunderbolt video by default while Thunderbolt is
connected.
• Off: The monitor does not auto-switch to Thunderbolt
video from another available input.
Options for Press to select these functions:
DP/HDMI
• Prompt for Multiple Inputs: Always show Switch
to DP/HDMI Video Input message for user to choose
whether to switch or not.
• Always Switch: The monitor always switches to DP/
HDMI video by default while DP/HDMI is connected.
• Off: The monitor does not auto-switch to DP/HDMI
video from another available input.
Reset Input Resets all settings under the Input Source menu to the
Source factory defaults. Press to select this function.

Operating the monitor |    69

Icon Menu and Description
Submenus
Color Adjusts the color setting mode.
UltraSharp 40 Monitor

Brightness/Contrast Preset Modes Standard

Input Source Input Color Format RGB

Color Reset Color

Display

PIP/PBP

USB

Audio

Menu

Personalize

Others

More Information
Exit

Preset Modes When you select Preset Modes, you can choose
Standard, Movie, Game, Color Temp, Color Space, or
Custom Color from the list.
UltraSharp 40 Monitor

Brightness/Contrast Preset Modes Standard

Input Source Input Color Format Movie

Color Reset Color Game

Display Color Temp

PIP/PBP Color Space

USB Custom Color

Audio

Menu

Personalize

Others

More Information
Exit

70    | Operating the monitor

Icon Menu and Description
Submenus
• Standard: Default Color setting. This monitor is certified
with TÜV HW LBL at Standard color preset mode.
Movie: Ideal for movies.
• Game: Ideal for most gaming applications.
• Color Temp: The screen appears warmer with a red/
yellow tint with a slider set at 5,000 K or cooler with a
blue tint with slider set at 10,000 K.
• Color Space: Allows users to select the color space:
sRGB, BT.709, DCI-P3, Display P3.
• Custom Color: Allows you to manually adjust the color
settings. Press the joystick left and right buttons to
adjust the Red, Green, and Blue values and create your
own preset color mode.
Input Color Allow you to change the video color mode manually if the
Format video content does not support auto selection.
• RGB: Select this option if your monitor is connected to a
computer or a media player that supports RGB output.
• YCbCr: Select this option if your media player supports
only YCbCr output.
UltraSharp 40 Monitor

Brightness/Contrast Preset Modes

Input Source Input Color Format RGB

Color Hue YCbCr

Display Saturation

PIP/PBP Reset Color

USB

Audio

Menu

Personalize

Others

More Information
Exit

Hue Use Joystick Up or Down to adjust the Hue from ‘0’ to

‘100’.
NOTE: Hue adjustment is available only for Movie and
Game mode.

Operating the monitor |    71

Icon Menu and Description
Submenus
Saturation Use Joystick Up or Down to adjust the Saturation from
‘0’ to ‘100’.
NOTE: Saturation adjustment is available only for Movie
and Game mode.
Reset Color Resets your monitor’s color settings to the factory
defaults.
Press to select this function.
Display Use the Display menu to adjust image.
UltraSharp 40 Monitor

Brightness/Contrast Aspect Ratio 21:9

Input Source Sharpness 50

Color Response Time Normal

Display Uniformity Compensation Off

PIP/PBP Smart HDR Off

USB Thunderbolt Daisy Chain Standard

Audio Dell Power Button Sync

Menu Reset Display

Personalize

Others

More Information
Exit

Aspect Ratio Adjust the image ratio to 21:9, Auto Resize, 4:3, 1:1.
Sharpness Makes the image look sharper or softer.
Move the joystick up and down to adjust the sharpness
from ‘0’ to ‘100’.
Response Time Allows you to set the Response Time to Normal or
Fast.

72    | Operating the monitor

Icon Menu and Description
Submenus
Uniformity Select screen uniformity compensation settings.
Compensation Uniformity Compensation adjusts different areas of the
screen with respect to the center to achieve uniform
brightness and color over the entire screen. For optimal
screen performance, Brightness and Contrast for some
preset modes (Standard, Color Temp.) will be disabled
when Uniformity Compensation is turned On.
NOTE: The user is advised to use factory default
brightness setting when Uniformity Compensation
is turned on. For other brightness level settings, the
uniformity performance may deviate from the data that
are shown on the Factory Calibration Report.
NOTE: Auto Brightness and Auto Color Temp are disabled
when Uniformity Compensation is turned On.
NOTE: Uniformity Compensation is disabled when HDR
display content is activated.
Smart HDR
UltraSharp 40 Monitor

Brightness/Contrast Aspect Ratio

Input Source Sharpness

Color Response Time

Display Uniformity Compensation

PIP/PBP Smart HDR Desktop

USB Thunderbolt Daisy Chain Movie HDR

Audio Dell Power Button Sync Game HDR

Menu Reset Display DisplayHDR 600

Personalize Off

Others

More Information
Exit

Press to select these functions.

Smart HDR (High Dynamic Range) automatically
enhances the display output by adjusting the settings
optimally to resemble life-like visuals.
Desktop: This is the default mode. This mode is more
suitable for general usage of the monitor with a desktop
computer.

Operating the monitor |    73

Icon Menu and Description
Submenus
Movie HDR: Use this mode during playback of HDR
video content to expand the contrast ratio, brightness,
and color palette. It matches the video quality with real life
visuals.
Game HDR: Use this mode when playing games that
support HDR to expand the contrast ratio, brightness,
and color palette. It makes the gaming experience more
realistic as intended by game developers.
DisplayHDR: Best used with content that complies with
DisplayHDR standards.
Off: Disables Smart HDR function.
NOTE: The possible peak luminance during HDR mode
is 600-nits (typical). The actual value and duration
during HDR playback might vary accordingly to the video
content.
NOTE: HDR option on both the Monitor and Computer
must be enabled to activate HDR display content.
Auto Brightness and Auto Color Temp. are disabled when
Smart HDR is enabled.
Thunderbolt Bandwidth management for operating of two daisy
Daisy Chain chained monitors up to the maximum resolution of 5120 x
2160 120Hz.
Select Optimized for dual 5120 x 2160 120Hz display.
Select Standard when not in daisy chaining the Monitor or
prefer to have dual 5120 x 2160 60Hz display.
NOTE: The display resolution and refresh rate are also
dependent on the computer’s graphic card capability.
Dell Power To allow you to control PC system power state from the
Button Sync monitor power button.
Allows you to On or Off Dell Power Button Sync
function.
NOTE: This feature is only supported with the Dell
platform which has a built-in DPBS function, and is only
supported over Thunderbolt interface.
Reset Display Resets all settings under the Display menu to the factory
defaults.
Press to select this function.

74    | Operating the monitor

Icon Menu and Description
Submenus
PIP/PBP This function brings up a window displaying an image from
another input source.
NOTE: The PBP/PIP, Screen Partition do not support
HDR, and VRR/DRR.
UltraSharp 40 Monitor

Brightness/Contrast PIP/PBP Mode Off

Input Source Screen Partition (DP/TBT) Off

Color

Display

PIP/PBP

USB

Audio

Menu

Personalize

Others

More Information
Exit

Main Window Sub-Window

Thunderbolt DP HDMI
(140W)
Thunderbolt √ √
(140W)
DP √ √
HDMI √ √

Operating the monitor |    75

Icon Menu and Description
Submenus
PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode.
You can disable this feature by selecting Off.
UltraSharp 40 Monitor

Brightness/Contrast PIP/PBP Mode Off

Input Source Screen Partition (DP/TBT) 50% - 50%

Color 80% - 20%

Display 20% - 80%

PIP/PBP 75% - 25%

USB 25% - 75%

Audio

Menu

Personalize

Others

More Information
Exit

76    | Operating the monitor

Icon Menu and Description
Submenus
PIP/PBP (Sub) Select between the different video signals that may be
connected to your monitor for the PBP sub-window.
Press the button to select the PBP sub-window source
signal.
NOTE: The feature is available only when the PIP/PBP
mode is enabled.
UltraSharp 40 Monitor

Brightness/Contrast PIP/PBP Mode Thunderbolt (140W)

Input Source PIP/PBP (Sub) DP

Color USB Switch HDMI

Display Video Swap

PIP/PBP Audio

USB Contrast (Sub)

Audio Screen Partition (DP/TBT)

Menu Screen Partition refresh rate

Personalize

Others

More Information
Exit

USB Switch Select to switch between the USB upstream sources

in PBP mode. Move the joystick to switch among USB
upstream sources in PBP mode.
NOTE: The feature is available only when the PIP/PBP
mode is enabled.
Video Swap Select to swap videos between the main window and sub-
window in PBP mode. Move the joystick to swap the main
window and sub-window.
NOTE: The feature is available only when the PIP/PBP
mode is enabled.
Audio Allows you to set the audio source from the main window
or the sub-window.
NOTE: The feature is available only when the PIP/PBP
mode is enabled.
Contrast (Sub) Adjust the Contrast level of the picture in PBP Mode.
Move the Joystick to increase or decrease the contrast.
NOTE: The feature is available only when the PIP/PBP
mode is enabled.

Operating the monitor |    77

Icon Menu and Description
Submenus
Screen To enable dual screen and select the preferred partition
Partition (DP/ ratio with one TBT/DP cable only.
TBT)
UltraSharp 40 Monitor

Brightness/Contrast PIP/PBP Mode

Input Source Screen Partition (DP/TBT) Off

Color 50% - 50%

Display 80% - 20%

PIP/PBP 20% - 80%

USB 75% - 25%

Audio 25% - 75%

Menu

Personalize

Others

More Information
Exit

Screen Partition Screen Partition refresh rate for 60Hz/120Hz.

refresh rate
NOTE: The feature is available only when the Screen
partition (DP/TBT) is enabled.
NOTE: Select 60Hz only when there is problem in setting
up two partition.
UltraSharp 40 Monitor

Brightness/Contrast PIP/PBP Mode

Input Source PIP/PBP (Sub)

Color USB Switch

Display Video Swap

PIP/PBP Audio

USB Contrast (Sub)

Audio Screen Partition (DP/TBT)

Menu Screen Partition refresh rate 60Hz

120Hz
Personalize

Others

More Information
Exit

78    | Operating the monitor

Icon Menu and Description
Submenus
USB Allow you to pair the Video input port to the USB
upstream port. So that the USB downstream devices, for
example, keyboard and mouse are assigned and can be
used with the active video.
UltraSharp 40 Monitor

Brightness/Contrast DP assign to USB-C

Input Source HDMI assign to USB-C

Color Ethernet Switch Mode Prompt when KVM switches

Display Ethernet Switch

PIP/PBP Show KVM Setup Guide Select √

USB Reset USB

Audio

Menu

Personalize

Others

More Information
Exit

NOTE: For DP and HDMI video, connect the Computer

USB-A port to Monitor USB-C upstream port with the
USB A-C cable. There is no additional USB cable needed
for ThunderboltTM video.
NOTE: To prevent data damage or loss, before changing
USB upstream ports, make sure that No USB storage
devices are in use by the computer connected to the
monitor’s USB upstream port.

Operating the monitor |    79

Icon Menu and Description
Submenus
Ethernet Allows you to set the Ethernet switch mode:
Switch Mode • Tie to KVM: When KVM USB switches, Ethernet
switches together.
• Prompt when KVM switches: When KVM USB
switches, a message prompts the user to decide
whether to switch Ethernet together.
• Switch Manually: When KVM USB switches, Ethernet
does not switch.
Ethernet Manually switch Ethernet.
Switch
Show KVM Select this option and follow the steps if you want to
Setup Guide connect multiple computers to the monitor with one set
of keyboard and mouse.
Reset USB Resets all settings under the USB menu to the factory
defaults.
Audio Use the Audio Settings menu to adjust the audio settings.
UltraSharp 40 Monitor

Brightness/Contrast Volume 75

Input Source Speaker On

Color Reset Audio

Display

PIP/PBP

USB

Audio

Menu

Personalize

Others

More Information
Exit

Volume Allows you to increase the speaker volume.

Move the joystick up and down to adjust the volume from
‘0’ to ‘100’.
Speaker Select On or Off the Speaker function.
Reset Audio Resets all settings under the Audio menu to the factory
preset values.

80    | Operating the monitor

Icon Menu and Description
Submenus
Menu Select this option to adjust the settings of the OSD, such
as the languages of the OSD, the amount of time the
menu remains on screen, and so on.
UltraSharp 40 Monitor

Brightness/Contrast Language English

Input Source Transparency 20

Color Timer 20s

Display Lock Disable

PIP/PBP Reset Menu

USB

Audio

Menu

Personalize

Others

More Information
Exit

Language Set the OSD display to one of eight languages.

(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).
NOTE: The function is disabled when Menu Voice is On.
Transparency Select this option to change the menu transparency by
moving the Joystick up or down (Range: 0-100).
Timer OSD Hold Time: Sets the length of time the OSD
remains active after you press a button.
Move the joystick to adjust the slider in 1-second
increments, from 5-60 seconds.

Operating the monitor |    81

Icon Menu and Description
Submenus
Lock With the control buttons on the monitor locked, you
can prevent people from accessing the controls. It also
prevents accidental activation in multiple monitors side-
by-side setup.
NOTE: The function will be disabled when Menu Voice
is On.
UltraSharp 40 Monitor

Brightness/Contrast Language

Input Source Transparency

Color Timer

Display Lock Menu Buttons

PIP/PBP Reset Menu Power Button

USB Menu + Power Buttons

Audio Disable

Menu

Personalize

Others

More Information
Exit

• Menu Buttons: Through OSD to lock the Menu

buttons.
• Power Button: Through OSD to lock the Power button.
• Menu + Power Buttons: Through OSD to lock all Menu
and Power buttons.
• Disable: Move the Joystick left and hold for 4 seconds.
Reset Menu Resets all settings under the Reset Menu to the factory
defaults.
Press to select this function.

82    | Operating the monitor

Icon Menu and Description
Submenus
Personalize UltraSharp 40 Monitor

Brightness/Contrast Shortcut Key 1 Display Info

Input Source Shortcut Key 2 Input Source

Color Shortcut Key 3 Preset Modes

Display Shortcut Key 4 Brightness/Contrast

PIP/PBP Shortcut Key 5 Auto Brightness

USB Power Button LED On in On Mode

Audio USB-C Charging (140W) Off in Off Mode

Menu Other USB Charging Off in Standby Mode

Personalize Reset Personalization

Others

More Information
Exit

Shortcut key 1Select from Preset Modes, Brightness/Contrast,

Shortcut key 2Auto Brightness, Auto Color Temp., Input Source,
Shortcut key 3Aspect Ratio, Volume, Speaker, PIP/PBP Mode, USB
Switch, Ethernet Switch, Video Swap, Smart HDR,
Shortcut key 4
Display Info, or Screen Partition and set as shortcut
Shortcut key 5key.
Power Button Allows you to set the state of the power light to save
LED energy.
USB-C Allows you to enable or disable USB-C Charging (140W)
Charging charging function during monitor power off mode.
(140W) NOTE: When this function is enabled, you can
charge your notebook or mobile devices through the
ThunderboltTM cable even when the monitor is powered
Off.
Other USB Allows you to enable or disable Other USB Charging
Charging function during monitor Standby mode.
NOTE: When this function is enabled, you can charge
your mobile devices through the USB-A, USB-C®, and
ThunderboltTM downstream port with the appropriate
cable even when the monitor is in standby mode.
Reset Resets all settings under the Personalize to the factory
Personalization defaults.
Press to select this function.

Operating the monitor |    83

Icon Menu and Description
Submenus
Others Select this option to adjust the OSD settings such as the
DDC/CI, LCD conditioning, and so on.
UltraSharp 40 Monitor

Brightness/Contrast DDC/CI On

Input Source LCD Conditioning Off

Color Self-Diagnostic Select √

Display Menu Voice

PIP/PBP Reset Others

USB Factory Reset ENERGY STAR®

Audio

Menu

Personalize

Others

More Information
Exit

DDC/CI DDC/CI (Display Data Channel/Command Interface)

allows your monitor parameters (brightness, color
balance, so on.) to be adjustable over the software on
your computer. You can disable this feature by selecting
Off. Enable this feature for the best user experience and
optimum performance of your monitor.
UltraSharp 40 Monitor

Brightness/Contrast DDC/CI On

Input Source LCD Conditioning Off

Color Self-Diagnostic

Display Menu Voice

PIP/PBP Reset Others

USB Factory Reset

Audio

Menu

Personalize

Others

More Information
Exit

84    | Operating the monitor

Icon Menu and Description
Submenus
LCD Helps reduce minor cases of image retention. Depending
Conditioning on the degree of image retention, the program may take
some time to run. You can enable this feature by selecting
On.
UltraSharp 40 Monitor

Brightness/Contrast DDC/CI

Input Source LCD Conditioning On

Color Self-Diagnostic Off

Display Menu Voice

PIP/PBP Reset Others

USB Factory Reset

Audio

Menu

Personalize

Others

More Information
Exit

Self-Diagnostic Use this option to run the built-in diagnostics, see Built-in
Diagnostics.
Menu Voice This is an accessibility feature for people who are visually
impaired. You can enable this feature by selecting On after
plug-in CVAA. See Enable Menu Voice Function.
UltraSharp 40 Monitor

Brightness/Contrast DDC/CI

Input Source LCD Conditioning

Color Self-Diagnostic

Display Menu Voice On

PIP/PBP Reset Others Off
USB Factory Reset

Audio

Menu

Personalize

Others

More Information
Exit

Operating the monitor |    85

Icon Menu and Description
Submenus
Reset Others Resets all settings under the Others menu to the factory
defaults.
Press to select this function.
Factory Reset Restores all preset values to the factory default settings.
These are also the settings for ENERGY STAR® tests.
More
UltraSharp 40 Monitor
Information
Brightness/Contrast Display Info Select √

Input Source Dell Monitor Support Select √

Color

Display

PIP/PBP

USB

Audio

Menu

Personalize

Others

More Information
Exit

Display Info Displays the monitor’s current settings.

Press to select this function.
Display Info

Input Source: Thunderbolt (140W)

Resolution: 5120x2160,120Hz 24-bit

Input Capability: Thunderbolt4 (140W)

DP 1.4

HDMI 2.1 FRL6 (VRR, ALLM, QFT)

Stream Info: 8.1Gbps 4-lane, DSC

USB Upstream: Thunderbolt

Ethernet: Thunderbolt

Model: U4025QW

Firmware: M3T101

Service Tag: CN073K0

86    | Operating the monitor

Icon Menu and Description
Submenus
Dell Monitor To access the general monitor support materials for your
Support monitor, use your smartphone to scan the QR code.
Dell Monitor Support

Scan QR Code below for general monitor support and setup guides for:
-KVM
-Daisy Chain

KVM

Daisy Chain

Operating the monitor |    87

Using the OSD lock function
You can lock the front-panel control buttons to prevent access to the OSD menu and/
or power button.
Use the Lock menu to lock the buttons.
1. Select one of the following options.
UltraSharp 40 Monitor

Brightness/Contrast Language

Input Source Transparency

Color Timer

Display Lock Menu Buttons

PIP/PBP Reset Menu Power Button

USB Menu + Power Buttons

Audio Disable

Menu

Personalize

Others

More Information
Exit

2. The following message appears.

Are you sure you want to lock the Menu Buttons?
To unlock the Button, refer to the User’s Guide.

Yes

No

3. Select Yes to lock buttons. Once locked, pressing any control button displays the
lock icon .

88    | Operating the monitor

Use the Joystick to lock the buttons.
Press the left directional navigation of Joystick for four seconds, and a menu appears
on the screen.
Select Option:

Select one of the following options:

Options Description
1 Select this option to lock the OSD menu function.

Menu button lock

2 Use this option to lock power button. This prevents
the user to turn off the monitor using the power
button.
Power button lock
3 Use this option to lock the OSD menu and power
button to turn off the monitor.

Menu and power button lock

Operating the monitor |    89

To unlock the buttons.

Press the left directional navigation of Joystick for four seconds until a menu appears
on the screen. The following table describes the options to unlock the front-panel
control buttons.

Select Option:

Options Description
1 Use this option to unlock OSD menu function.

Menu button unlock

2 Use this option to unlock power button to turn off
the monitor.
Power button unlock
3 Use this option to unlock the OSD menu and the
power button to turn off the monitor.
Menu and power button
unlock

90    | Operating the monitor

Initial Setup
When you select OSD items of Factory Reset in Other feature, the following message
appears:
Are you sure you want to reset to default settings?

Yes

No

When you select Yes to reset to default settings, the following message appears:
UltraSharp 40 Monitor

Select ‘Yes’ to enable the following function(s):

. Always on USB-C Charging
. Other USB Charging

Yes

No

UltraSharp 40 Monitor

Would you like to switch on the Auto Brightness

function for better eye comfort?

Yes

No

Operating the monitor |    91

OSD warning messages
When the monitor does not support a particular resolution mode, you can see the
following message:

The current input timing is not supported by the monitor display.

Please change your input timing to 5120x2160 or any other

monitor listed timing as per the monitor specifications.

The above message explains that the monitor cannot synchronize with the signal that
it is receiving from the computer. See Monitor Specifications for the Horizontal and
Vertical frequency ranges addressable by this monitor. The recommended mode is
5120 x 2160.
You can see the following message before the DDC/CI function is disabled:
The function of adjusting display setting using PC
application will be disabled.
Do you wish to disable DDC/CI function?

Yes

No

When the monitor enters the Standby Mode, the following message appears:

Going into Standby mode...

Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages appears
depending on the selected input:

No DP Signal form your device.

Press any key on the keyboard to wake up.
If there is no display, press the monitor joystick to open
up the Menu and select the correct inport source.

92    | Operating the monitor

A message is displayed while the cable supporting DP alternate mode is connected to
the monitor under the following conditions:
• When Auto Select for Thunderbolt(140W) is set to Prompt for Multiple
Inputs.
• When the ThunderboltTM cable is connected to the monitor.
Select the primary use of the monitor’s Thunderbolt connection:

Display PC screen while charging

Only charge device

Always display PC screen while charging

If two or more ports are connected, when the Auto of Input Source is selected, it will
turn to the next port with signal.

Auto Thunderbolt (140W) DP HDMI

Exit

Select OSD items of On in Standby Mode in the Personalize feature, the following
message appears:
Changing to this setting ( without symbol) will increase
power consumption. Do you want to continue?

Yes

No

If adjust the Brightness level above the default level over 75%, the following message
will appear:
Adjusting to this value will increase power consumpiton above the default level.

Do you want to continue?

Yes

No

• When you select Yes, the power message is displayed only once.
• When you select No, the power warning message appears again.
• The power warning message appears again only when the user does a Factory
Reset from the OSD menu.

Operating the monitor |    93

If either DP/HDMI/Thunderbolt (140W) input is selected and the corresponding cable
is not connected, a floating dialog box as shown below appears.

No DP Cable

The display will go into Standby Mode in 4 minutes.

www.dell.com/U4025QW

or

No Thunderbolt(140W) Cable

The display will go into Standby Mode in 4 minutes.

www.dell.com/U4025QW

or

No HDMI Cable

The display will go into Standby Mode in 4 minutes.

www.dell.com/U4025QW

See Troubleshooting for more information.

94    | Operating the monitor

Setting the maximum resolution
NOTE: The steps may vary slightly depending on the version of Windows
you have.
To set the maximum resolution for the monitor:
In Windows 10 and Windows 11:
1. Right-click the desktop and click Display Settings.
2. If you have more than one monitor connected, ensure that you select U4025QW.
3. Click the Display Resolution dropdown list and select 5120 x 2160.
4. Click Keep changes.
If you do not see 5120 x 2160 as an option, you must update your graphics driver
to the latest version. Depending on your computer, complete one of the following
procedures:
If you have a Dell desktop or laptop:
• Go to https://www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
If you are using a non-Dell computer (laptop or desktop):
• Go to the support site for your computer and download the latest graphic drivers.
• Go to your graphics card website and download the latest graphic drivers.

Operating the monitor |    95

Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.

Self-test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly connected
but the monitor screen remains dark, run the monitor self-test by performing the
following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of the computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs that are shown below will continuously scroll through the screen.

No DP Cable

The display will go into Standby Mode in 4 minutes.

www.dell.com/U4025QW

or

No Thunderbolt(140W) Cable

The display will go into Standby Mode in 4 minutes.

www.dell.com/U4025QW

4. This message also appears during normal system operation if the video cable is
disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.

96    | Troubleshooting
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
UltraSharp 40 Monitor

Brightness/Contrast DDC/CI On

Input Source LCD Conditioning Off

Color Self-Diagnostic Select √

Display Menu Voice

PIP/PBP Reset Others ENERGY STAR®

USB Factory Reset

Audio

Menu

Personalize

Others

More Information
Exit

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Select OSD items of Self-Diagnostics in Others feature.
3. Press the joystick button to start the diagnostics. A gray screen is displayed.
4. Observe if the screen has any defects or abnormalities.
5. Toggle the joystick once again until a red screen is displayed.
6. Observe if the screen has any defects or abnormalities.
7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, toggle the joystick control
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

Troubleshooting |    97
Common Problems
The following table contains general information about common monitor problems that
you might encounter and the possible solutions:
Common What you Possible solutions
Symptoms experience
No video/power No picture • Ensure that the video cable connecting
LED off the monitor and the computer is properly
connected and secure.
• Verify that the power outlet is functioning
properly using any other electrical
equipment.
• Ensure that the power button is pressed
fully.
• Ensure that the correct input source is
selected in the Input Source menu.
No video/power No picture or no • Increase brightness and contrast controls
LED on brightness using OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video
cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is
selected in the Input Source menu.
Missing pixels LCD screen has spots • Cycle power on-off.
• A pixel that is permanently off is a natural
defect that can occur in LCD technology.
• For more information about Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
https://www.dell.com/pixelguidelines.
Stuck-on pixels LCD screen has • Cycle power on-off.
bright spots • A pixel that is permanently off is a natural
defect that can occur in LCD technology.
• For more information about Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
https://www.dell.com/pixelguidelines.
Brightness Picture too dim or • Reset the monitor to factory settings.
problems too bright • Adjust brightness and contrast controls
using OSD.

98    | Troubleshooting
Common What you Possible solutions
Symptoms experience
Safety-related Visible signs of smoke• Do not perform any troubleshooting steps.
issues or sparks • Contact Dell immediately.
Intermittent Monitor malfunctions • Ensure that the video cable connecting
problems on and off the monitor to the computer is connected
properly and is secure.
• Reset the monitor to factory settings.
• Perform a monitor self-test feature check
to determine if the intermittent problem
occurs in self-test mode.
Missing color Picture missing color • Perform monitor self-test.
• Ensure that the video cable connecting
the monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins in the video
cable connector.
Wrong color Picture color is not • Change the settings of the Preset Modes
good in the Color menu OSD depending on the
application.
• Adjust R/G/B value under Custom Color in
the Color menu OSD.
• Change the Input Color Format to PC RGB
or YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
Image retention A faint shadow from • Set the screen to turn off after a few
from a static the static image that minutes of screen idle time. These can be
image left on is displayed appears adjusted in the Windows Power Options or
the monitor for on the screen Mac Energy Saver setting.
a long period of • Alternatively, use a dynamically changing
time screensaver.
TBT out cannot TBT out port connect • Make sure the OSD Thunderbolt Daisy
display the 2nd Monitor Chain is “Optimized”.
cannot display, but • Open the display setting in NB/PC, if you
the display setting can see NB/PC and 1st monitor, select 2nd
can recognize 2 only, the 2nd monitor should be display.
monitor

Troubleshooting |    99
Common What you Possible solutions
Symptoms experience
The monitor Connect the Dock • Connect the monitor directly with the
cannot detect USB-C® cable to the platform.
signal connect platform. Connect • Change the TBT4 cable to a USB-C® cable.
with dock after DUT with TBT4 cable
AC/DC Off/On, to the Dock USB-C®
cable uplug/ port. The monitor
Plug cannot detect the
signal after AC Off/
On TBT4 cable
Unplug/Plug
The two Connect 1st DUT • Make sure the OSD Thunderbolt Daisy
monitor with TBT4 cable Chain is “Optimized”.
maximum to the platform.
resolution Connect 2nd DUT
cannot reach to the 1st DUT
5120 x 2160 @ ThunderboltTM out
120 Hz when port with TBT4 cable.
TBT Daisy The 2nd monitor or
Chain 1st monitor cannot
reach 5120 x 2160
@120 Hz
2nd monitor Connect 1st DUT • Intel UHD graphic limitation, suggest to use
shows black with TBT4 cable Intel Iris graphic.
screen when to the platform. • Disable SmartHDR on both OSD and
TBT daisy chain Connect 2nd DUT Windows display setting.
and enable to the 1st DUT
SmartHDR ThunderboltTM out
on both OSD port with TBT4 cable.
and Windows Set both DUT to the
display setting maximum resolution
(5120 x 2160). Enable
SmartHDR on both
OSD and Windows
display setting. 2nd
monitor shows black
screen

100    | Troubleshooting
Common What you Possible solutions
Symptoms experience
Auto source When you connect • Unplug and plug the DP cable from the
cannot the HDMI cable and monitor side.
automatically DP cable to monitor, • Go to the OSD menu and enter input
switch to DP connect HDMI cable source select DP manually.
input source to platform and
when you display normally, then
connect the connect DP cable to
DP cable to the platform. The signal
platform cannot automatically
to DP signal

Troubleshooting |    101
Product-specific problems
Problem What you Possible solutions
experience
Screen image is The image is centered • Check the Aspect Ratio setting in the
too small on the screen, but Display menu OSD.
does not fill the entire • Reset the monitor to factory settings.
viewing area
Cannot adjust OSD does not appear • Turn off the monitor, unplug the monitor
the monitor on the screen power cable, plug it back, and then turn on
with the the monitor.
joystick control
on the rear of
the monitor
No Input Signal No picture, the LED • Check the signal source. Ensure that the
when user light is white computer is not in the power-saving mode
controls are by moving the mouse or pressing any key
pressed on the keyboard.
• Check whether the signal cable is plugged
in properly. Connect the signal cable again,
if necessary.
• Reset the computer or video player.
The picture The picture cannot fill • Due to different video formats (aspect
does not fill the the height or width of ratio) of DVDs, the monitor may display in
entire screen the screen full screen.
• Run the built-in diagnostics.
No image Blank screen • Verify which DP standard is your Graphics
when using DP card is certified to. Download and install
connection to the latest graphics card driver.
the PC
No image Blank screen • Verify if the ThunderboltTM 4 interface of
when using the device can support DP alternate mode.
ThunderboltTM • Verify if the device required more than
4 connection EPR 140W power charging.
to computer, • Set Windows to Projection mode.
laptop, and so • Ensure that the ThunderboltTM 4 cable is
on not damaged.

102    | Troubleshooting
Problem What you Possible solutions
experience
No charging No charging • Verify if the device can support one of the
when using 5 V/9 V/15 V/20 V/28 V charging profiles.
ThunderboltTM • Verify if the Notebook requires a >EPR
4 connection 140W power adapter.
to computer, • If the Notebook requires a >EPR 140W
laptop, and so power adaptor, it may not charge with the
on ThunderboltTM 4 connection.
• Ensure that you use only the Dell approved
adapter or the adapter that comes with
the product.
• Ensure that the ThunderboltTM 4 cable is
not damaged.
Intermittent Intermittent charging • Check if the maximum power consumption
charging of the device is over EPR 140 W.
when using • Ensure that you use only the Dell approved
ThunderboltTM adapter or the adapter that comes with
4 connection to the product.
computer, • Ensure that the ThunderboltTM 4 cable is
laptop, and so not damaged.
on
No network Network dropped or • Do not toggle Off/On the power button
connection Intermittent when the network is connected, keeps the
power button On.

Troubleshooting |    103
Problem What you Possible solutions
experience
The LAN port is Operating system • Ensure that the latest BIOS and drivers
not functioning setting or cable for your computer are installed on your
connection issue computer.
• Ensure that the RealTek 2.5G Ethernet
Controller is installed in the Windows
Device Manager.
• If your BIOS Setup has a LAN/GBE
Enabled/Disabled option, make sure it is
set to Enabled.
• Ensure that the Ethernet cable is
connected securely on the monitor and
the hub/router/firewall.
• Check the status LED of the Ethernet
cable to confirm connectivity. Reconnect
both ends of the Ethernet cable if the LED
is not lit.
• First power off the Computer and unplug
the ThunderboltTM 4 cable and power
cord of the monitor. Then power on the
computer, plug in the monitor power cord
and ThunderboltTM 4 cable.
The detected When the Ambient • Check whether an object is obstructing
light level drops Light Sensor is on, the the sensor area.
significantly detected ambient light • Ensure that a webcam is not mounted
drops significantly over the sensor area.
• Wipe clean any dust that may be covering
the sensor area.
• Ensure that the display is not pivoted and
placed to another monitor side-by-side.

104    | Troubleshooting
Universal Serial Bus (USB) specific problems
Specific What you experience Possible solutions
Symptoms
USB interface is USB peripherals are • Check that your display is turned ON.
not working not working • Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Turn off the monitor and turn it on again.
• Reboot the computer.
• Certain USB devices such as portable
hard drives require higher power source;
connect the drive to the computer
directly.
SuperSpeed SuperSpeed USB • Check that your computer is USB
USB 3.2 Gen2 3.2 Gen2 peripherals 3.0-capable.
interface is working slowly or not • Some computers have USB 3.0, USB
slow. working at all 2.0, and USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable to your
computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer.
Wireless USB Wireless USB • Increase the distance between the USB
peripherals stop peripherals responding 3.0 peripherals and the wireless USB
working when a slowly or only working receiver.
USB 3.0 device as the distance • Position your wireless USB receiver as
is plugged in between itself and its close as possible to the wireless USB
receiver decreases peripherals.
• Use a USB-extender cable to position
the wireless USB receiver as far away as
possible from the USB 3.0 port.

Troubleshooting |    105
Regulatory information
FCC notices (U.S. only) and other regulatory
information
For FCC notices and other regulatory information, see the regulatory compliance at
https://www.dell.com/regulatory_compliance.

EU product database for energy label and product

information sheet
U4025QW: https://eprel.ec.europa.eu/qr/1821612

106    | Regulatory information

Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.
com/contactdell.
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.

Contacting Dell |    107