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6-Change: Mendelow's

lecture note

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9 views5 pages

6-Change: Mendelow's

lecture note

Uploaded by

moeheinkhant2015
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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week transition and transformation toolkits

6-change ,

( S
SORT-Road Map change

The 4Ps
Collect Datas
ways
Mendelow's matrix
need to improve
Road Map for change current organization
-

problem ?

benefitege
change

scope-what we need to do ? How for we need to


go
? Radical or Incremental
,

of
Impact the change
initiative is from ? Bottom-up
origin
-
where the coming or
top-down
initiated by leader or employee ?
Rollout-how do
you roll out ? Slow or Fast ?

collecting and Analysing Diagnostic Information


resources and time needed

Kotter's steps

Diagnosing
Open system model
How should data be collected ?

observation : Pros-more direct way , can minimize interuption cuz person is doing what they supposed to do
,
happens in real time
cons -
need to have certain skills ,
need to know what you are looking for ,
how to behave ,
takes time and

can be expensive

Survey : Pros-inexpensive, large data from numbers of individuals


can collect
,
can easily summarised and analyse
,
cons-may get now response rate may
lack detail because it
only limit ppl to any the questions
,

you
are asking and questions
may not be right

Interview : Pros-highly structured


good at details questions can be modified
,
, very covering ,
cons-time consuming, difficult to schedule
,

Focus Groups : Pros-very useful for complex and controversial issues ,


can explore unexpected issue

crowdsourcing
and cons-time consuming,

Documentation : Pros-give good source of information


,
cons-difficult to understand esp for external agents
.

: Pros-minimize work interruption and human involvement


Technology
cons-

Historical data : Pros-provide data related performance and practices


cons-data may be in accurate and old
↓

Macro

Analysis

↳ based on Appreciative Inquiry


>
-

helps when
analysing stakeholders

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