AirLink LS300

User Guide

4112895
Rev 3
 Preface

Important Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
Notice totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.

Safety and Do not operate the Sierra Wireless modem in areas where blasting is in progress,
where explosive atmospheres may be present, near medical equipment, near life
Hazards
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem MUST BE
POWERED OFF. The Sierra Wireless modem can transmit signals that could
interfere with this equipment.
The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.

Limitation of The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
Liability
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

Rev 3 Jul.13 3
AirLink LS300 User Guide

Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM®. This product is
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group and MMP Portfolio Licensing.

Copyright © 2013 Sierra Wireless. All rights reserved.

Trademarks Sierra Wireless®, AirPrime®, AirLink®, AirVantage® and the Sierra Wireless logo
are registered trademarks of Sierra Wireless.
Watcher® is a registered trademark of Netgear, Inc., used under license.
Windows® and Windows Vista® are registered trademarks of Microsoft
Corporation.
Macintosh® and Mac OS X® are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of their respective owners.

Contact International Contact Information

Information
AirLink Sales [email protected]
AirLink Support* [email protected]
AirLink RMA Repairs* [email protected]
AirLink Online Support www.sierrawireless.com/Support/SupportCenter
Knowledgebase

AirLink Software www.sierrawireless.com/Support/Downloads

Downloads

Corporate Web Site www.sierrawireless.com

* If you have purchased your product from an AirLink Distributor or Reseller,

please contact them for first line technical support.

4 4112895
 Preface

Sierra Wireless Headquarters Contact Information

Sales Phone: +1-604-232-1488

Headquarters:
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4

Consult our website for up-to-date product descriptions, documentation,

application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com

Rev 3 Jul.13 5
AirLink LS300 User Guide

6 4112895
 Contents
Introduction to the AirLink LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ALEOS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
AirVantage Management Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power Connector Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounting Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tools and Materials Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Flat Surface Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
DIN Rail Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Starting the LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring the AirLink LS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring with ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuring with AirVantage Management Service . . . . . . . . . . . . . . . . . . . 28
Configuring with AT Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Rev 3 Jul.13 7
AirLink LS300 User Guide

AirLink LS300 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Federal Communications Commission Notice (FCC United States) . . . . 35
Notice for Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

8 4112895
 1: Introduction to the AirLink LS300 2
This chapter describes the Sierra Wireless AirLink LS300 and its
various connectors. It also introduces the ALEOS™ software and the
AirVantage Management System (AVMS) which controls, configures
and monitors the AirLink LS300.

Introduction
The AirLink LS300 is a compact, intelligent and fully-featured
communications platform that provides real-time wireless capabilities
for fixed and mobile applications such as:
• Remote asset monitoring
• Smart meters
• AVL applications
• Public Safety vehicle deployments
• Point of sale terminals
• Digital signs
The AirLink LS300 has multiple communication ports including serial,
Ethernet, and USB ports. The power connector has one digital I/O pin
for remote monitoring and control and one ignition sense pin to turn
the device on and off and trigger the low power mode.
The AirLink LS300 is a 3G cellular device that supports a variety of
radio bands options, both on HSPA+ or CDMA EV-DO cellular
technology.
The AirLink LS300, when coupled with the rich embedded
intelligence provided by the embedded ALEOS software, is the
perfect choice for a broad set of machine to machine solutions.

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AirLink LS300 User Guide

Description

Front Panel
The front panel has the following connectors and controls:
Ethernet Connector
LEDs

Antenna Connector Power Connector GPS/Diversity

Antenna Connector

Figure 1-1: Front Panel

• Antenna Connector—This is the radio’s receive and transmit port. The

device works with most cellular antennas with an SMA connector.
The antenna should not exceed the maximum gain specified in Antenna Con-
siderations on page 35. In more complex installations (such as those requiring
long lengths of cable and/or multiple connections), you must follow the maxi-
mum dBi gain guidelines specified by the radio communications regulations of
the Federal Communications Commission (FCC) or Industry Canada or your
country’s regulatory body (if used outside the US)
• LEDs—These show the device’s operating status. Each LED can be red,
green, yellow or off. The LEDs are described in detail in LED Operation on
page 25. They are:
· Network—When green the device is connected to a cellular network with
an IP address assigned and a channel acquired.
· Signal—When green it is receiving a cellular signal.
· Activity—When green, the radio link is active.
· Power—When green, the device is connected to power.
• Ethernet Connector—This RJ-45 connector connects a standard Ethernet
cable to the device. This is used to connect a PC to the device for configu-
ration and diagnostic purposes or attaching Ethernet equipment to the device.
• GPS/Diversity Antenna Connector—This connects an optional GPS
antenna to the device. It works with most antennas that have an SMA
connector. It also can be used as an auxiliary receive port for wireless
communications.

Note: This port is receive only, it does not transmit.

• Reset—Pressing this button resets the device.

Note: Holding the button down for 10 seconds resets the device to its default settings.

10 4112895
 Introduction to the AirLink LS300

• Power Connector—This connects power to the device and provides

additional inputs/outputs for the control and monitoring of external devices as
well as triggering the low power mode. More information on its operation and
how to use it is given in Power Connector Description on page 15.
There are two types of optional power cables available from Sierra Wireless:
· Cables with an AC adapter that are usually used for indoor, fixed applica-
tions where the device runs off line power.
· DC cables that are usually used in vehicles or other installations where the
device runs off battery power.
The device automatically starts when it senses power as described in Starting
the LS300 on page 24.

Left Side Panel

The left side panel has the following connectors:
Serial Port

USB Port
Figure 1-2: Left Side Panel

• Serial Port—This 9-pin connector provides standard RS-232 communi-

cation with a standard straight-though serial cable. It is used to communicate
with industrial machines like motors, computers or controllers or for
connection to a computer to configure the device with AT commands. It also
supports features like TCP PAD and UDP PAD.
• USB Port—This port is a Micro-B connector. You can connect a Windows PC
to this port to monitor and configure the device.
When connected to a PC, it becomes either a:
· Virtual serial port
· Virtual Ethernet port

Note: By default it is a virtual Ethernet port.

Windows drivers for this port are available at the Sierra Wireless’s download
web site www.sierrawireless.com/en/Support/Downloads.aspx.

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AirLink LS300 User Guide

Rear Panel
The rear panel has the following connector:

SIM Card Port

Figure 1-3: Rear Panel

• SIM Card Port—This panel allows access to the SIM card connector for card
installation and removal, if your mobile network operator requires a SIM card.
Also see Installing the SIM Card on page 19.

ALEOS Software
Note: For detailed information on all of the features in ALEOS, see the ALEOS Configu-
ration User Guide.

ALEOS, the embedded core technology of the AirLink product line provides:
• Simplified installation, operation and maintenance of any wireless solution.
• An always-on, always-aware, intelligent two-way connection for mission-
critical applications.
ALEOS enables:
• Persistent Network Connectivity
• Over-The-Air (OTA) Upgrades
• Wireless Optimized TCP/IP
• Real-Time Notification
• Real-Time GPS Reporting
• GPS Store and Forward
• Packet Level Diagnostics
• Device Management and Control
The AirLink Control Environment (ACE) and ACEWare are Sierra Wireless’ device
management and monitoring tool suites for AirLink devices. The ACEware suite
includes:
• ACEmanager —a software application embedded in the device
• ACEview—a Windows-based application for PCs
• AirVantage Management Service (AVMS)—a cloud computing device
management service provided by Sierra Wireless
Contact your dealer or Sierra Wireless representative for more information.

12 4112895
 Introduction to the AirLink LS300

Download the applications and user guides from the Sierra Wireless AirLink
Solutions web site at www.sierrawireless.com/support.

ACEmanager
ACEmanager:
• Simplifies deployment
• Provides extensive monitoring, control and management capabilities
• Configures your device to meet your needs
• Monitors and controls your AirLink device remotely and in real-time
• Is accessible through a web browser connected to the device
See Starting the LS300 on page 24 for instructions on how to access
ACEmanager.

Figure 1-4: ACEmanager Home Page

ACEview
ACEview is a Windows-based monitoring application for the PC with an easy to
read interface.

Figure 1-5: ACEview Screen

Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP
or later. Obtain the Microsoft .NET Framework from Microsoft at: http://www.microsoft.com.

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AirLink LS300 User Guide

AirVantage Management Service

AirLink devices can be managed with the AirVantage Management Service
(AVMS) available from Sierra Wireless. AVMS is a cloud-based application,
accessed from your web browser, that provides remote monitoring and
configuration for any number of your AirLink ALEOS devices.
AVMS features include:
• Device management with no software or hardware to buy and no ongoing
maintenance required.
• Advanced monitoring dashboards and alert notifications ensuring you always
know the status of your AirLink devices.
• Detailed configuration of all ALEOS parameters, including templates
providing batch updates of pre-set configurations across multiple devices.
• Over-the-air (OTA) firmware upgrades for all of your AirLink devices with a
single operation.
To use AVMS, either call your AirLink reseller or visit:
www.sierrawireless.com/en/productsandservices/AirLink/
Device_Management.aspx

14 4112895
 2: Installation and Startup 2
This chapter shows you how to connect, install and start the Sierra
Wireless AirLink LS300. It also describes the front panel LEDs.

Power Connector Description

The LS300’s power connector has four pins:
• Two pins connecting DC voltage to the device
• Two pins providing additional monitoring and control functions
This section has information to help you plan your device’s
connection and configuration.
The connector’s pin diagram (Figure 2-1) shows the colors of the
wires used on the DC power cable you can order from Sierra
Wireless.

Green wire To contact switch, relay, or external device

Note: Pin 4 has a maximum rating of 30V, 150 mA

White wire
LS300
To vehicle ignition
Power
(or to VCC if NOT connected to the ignition)
connector

Pin 4
Pin 3
Digital I/O
Ignition Sense
or Analog input

Pin 2 Pin 1
Ground Note: Colors are colors of
VCC wires on the DC connector cable

Red wire

Black wire

- +
Battery
or
Power Source
(7VDC to 28 VDC
12 VDC Nominal

Figure 2-1: LS300 Power Connector Pin Diagram

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AirLink LS300 User Guide

Pins 1 and 2
• Pin 1—VCC; Connect to +12VDC (nominal) (red wire on DC cable).
• Pin 2—Ground; Connect to ground (black wire on DC cable).

Pin 3
This pin is the ignition sense pin (white wire on DC cable). The voltage level
present on this pin turns the device on and off.

Note: If you do not connect this pin to the ignition, you MUST connect it to the positive
terminal of your power supply or battery. The device looks for a qualified voltage on this pin
as part of the power up sequence (7–28 VDC). If it doesn’t see it, the device will not turn
on. If you are using a Sierra Wireless AC cable, the connection is inside the cable.

There are several typical connection options for this pin:

Option 1—If you want the device turned on and off when the engine is
turned on and off:
· Connect pin 3 to the ignition.
· In ALEOS, disable the Low Power Mode. (Default setting is disabled.)
Option 2—If you power the device from the engine’s battery and you do not
want the device to drain it when the engine is turned off:
· Connect pin 3 to the ignition.
· In ALEOS, enable the Low Power Mode and set a time delay.
When the ignition is turned off, the device operates at full power for the pro-
gramed time delay. When it expires, the device switches to Low Power Mode
(consumes 35mA or less). The device resumes normal operation when the
ignition is turned on.
Option 3—If you want the device to switch into low power mode when the
engine battery voltage drops below a certain value:
· Connect pin 3 to pin 1.
· In ALEOS, configure the Low Power Mode with a voltage level threshold.
The device operates normally until the battery voltage drops below the thresh-
old value, triggering the Low Power Mode. The device resumes normal opera-
tion when the battery voltage rises above the threshold value.
Option 4—If you use a separate battery other than the engine’s for device
power, (such as in an ambulance or other application that has a stand-alone
battery power system) but it isn't connected to an ignition or an on/off
switch, and you do not want the battery drained:
· Connect pin 3 to pin 1.
· In ALEOS, configure the Low Power Mode with a voltage level threshold.
The device operates normally until the battery voltage drops below the thresh-
old value, triggering the Low Power Mode. The device resumes normal opera-
tion when the battery voltage rises above the threshold value.
Option 5—If you have an installation where the device uses line power such
as in a store or a remote site where power saving isn’t needed:
· Use the Sierra Wireless AC adapter or connect pin 3 to pin 1.

16 4112895
 Installation and Startup

· In ALEOS, disable the Low Power Mode. (Default setting is disabled.)

The device is on for as long as the power is on.

Note: For details on how to use ALEOS, see the ALEOS Configuration User Guide.

Pin 4
This pin is a digital input/output or an analog voltage input (green wire on DC
cable).
Pin 4:
• Monitors inputs and outputs
• Drives a relay
It has a maximum rating of 30V and 150mA sink current. The pin is user
programmed. For configuration instructions and other information on how to use
it, refer to the ALEOS Configuration User Guide.
One way to use pin 4 is with events reporting. In ALEOS you:
1. Create an Event. This triggers the device to act when it sees a specific input.
For example, you can tell the device to do something when the pin (called
digital input 1 in ALEOS) sees a digital 1. This could be when a door is
opened, activating a switch attached to it.
2. Specify an Action. These are instructions the device performs when it sees
an event. For example, an email could be sent to security, saying the door is
open, giving the time, location and other information.
There are several typical uses for Pin 4:
• As a digital input it monitors a switch, using its opening or closing to record
events or monitoring external voltages up to 30VDC. For example, you could
use it to measure the voltage on a 24VDC light bulb and have the device
react when it turns on.
When the switch, or input voltage is:
· Open (or at 3.3VDC to 30VDC) – It is read as a digital input=1.
· Closed (or lower than 3.3VDC) – it is read as a digital input=0.
3.3 VDC

51 K Contact Closed Contact

Internal Digital 0, 0V
Pull Up
Contact Open
Digital 1, 3.3V

Pin 4
Digital I/O Ground
For example:
Door opening/closing
Valve opening/closing
Ignition on/off
Tow bar up or down
Empty/Full container
Figure 2-2: Digital Input Operation

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AirLink LS300 User Guide

• As a digital output, it can trigger an alarm, siren, door lock or opens a valve
or a switch. Pin 4 is an open collector transistor output normally at 3.3VDC.
When triggered, it is pulled to ground. The initial state of the digital output
when the device is rebooted is configurable in ALEOS.
3.3 VDC
+12 VDC
CL+

51 K COM
Internal
Pull Up
NC

NO
Pin 4
Digital Output

Pin 4 is normally CL-

at 3.3V but is pulled External Relay Circuit
down to 0V when activated (Exact voltages and configuration
will depend on the actual system design)

Figure 2-3: Digital Output Operation

• As an analog voltage input, it detects inputs of 0–30VDC across this pin to

ground. When used with a converter to transform values into voltages, it
monitors measurements like temperatures, pressures or the volume of liquid
in a container. ALEOS can transform these voltages into meaningful values.
In ALEOS, events reporting tells the device to perform an action when a
specified voltage is detected.
Level Full
Detector Ouput
Voltage=20V

Storage Tank
Pin 4 Green Wire Level Detector Storage
Analog Voltage Input Device set to send Tank
email warning when
tank is almost empty
(5V seen on Pin 4)
Level Almost Empty
Detector Ouput
Voltage=5V

Figure 2-4: Analog Voltage Input Operation

18 4112895
 Installation and Startup

Installing the SIM Card

If your mobile network operator requires it, insert a SIM card into the device
before installation or connecting any external equipment or power to the device.
To install the SIM card:
1. Remove the SIM card cover.
When viewed from the top, the notched corner of the SIM card faces towards
the center of the device as shown in Figure 2-5.

Note the direction of notched corner for proper SIM card alignment

Figure 2-5: SIM Card Installation

2. Gently slide the card into the slot in the connector until it stops.
3. Replace the SIM card cover.

Mounting Location Information

Warning: This device is not intended for use close to the human body. Antennas should
be at least 8 inches (20 cm) away from the operator.

Mount the device where:

• There is easy access to the cables
• Cables are not bent, constricted, close to high amperages or exposed to
extreme temperatures
• The front panel LEDs are easily visible
• There is adequate airflow

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AirLink LS300 User Guide

• It is away from direct exposure to the elements, such as sun, rain, dust, etc. If
you are installing it in a vehicle, the best locations are in places such as a car
trunk or in a container behind the seats.
• It will not be hit or come into contact with people, cargo, tools, equipment, etc.

Tools and Materials Required

• If needed, a SIM card for your device as provided by your mobile network
operator
• #0 Phillips screwdriver if you have to install the SIM card
• Laptop computer with Ethernet cable
• Wireless antenna
• Optional—a GPS antenna or a second wireless antenna
• Power cable, either the DC cable or AC cable ordered from Sierra Wireless or
your own custom-made cable
• Optional—a straight-through 9-pin connection cable for the RS-232 port
• Optional—mounting bracket kit, available from Sierra Wireless

Caution: The device has a hardened case for use in industrial and extreme environments.
If you are installing it in these types of environments, use cables designed and specified for
use in these types of environment to avoid cable failure.

Mounting Brackets
Sierra Wireless has two mounting bracket kits.
• Mounting Bracket —Screw in for LS300 (P/N 60000571) for use on flat
surfaces, including walls, counters, or inside vehicles
• DIN Rail Mounting Bracket for LS300 (P/N 6000558)

Flat Surface Mount

If you are mounting the LS300 on a flat surface, order mounting bracket kit
P/N 60000571 (Mounting Bracket —Screw in for LS300) from Sierra Wireless.
The kit contains:
• Bracket – Qty 1
• Screw M3 – Qty 4
• Screw M4 – Qty 4

20 4112895
 Installation and Startup

10 mm (0.39 in.)

2 2

60 mm
(2.36 in.)

1 1

106 mm
(4.17 in.)
Top view

119 mm
(4.68 in.)
89 mm
(3.50 in.)

6 mm (0.24 in.)
Side view

Figure 2-6: LS300 Mounting Bracket for flat surfaces

To mount the LS300 on a flat surface using the mounting bracket:

1. Line up the LS300 with either set 1 or set 2 holes, depending on the desired
orientation. (See Figure 2-6.)
2. Attach the LS300 to the bracket with the three mounting screws.
3. Attach the bracket/LS300 combination to the mounting surface.
4. Connect the bracket to ground (the battery or power source negative
terminal) by connecting a grounding strap under one of the mounting bracket
screws. This provides protection from electrostatic discharges.

DIN Rail Mount

If you are mounting the LS300 on a DIN rail, order mounting bracket kit
P/N 6000558 (DIN Rail Mounting Bracket for LS300) from Sierra Wireless. The kit
contains:
• L-shaped DIN Rail Mounting Bracket—Qty 1
• DIN Rail Clip (35 mm EN 50022)—Qty 1
• Screw M3—Qty 4

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AirLink LS300 User Guide

• Screw M4—Qty 4

Attach the DIN

rail clip here

Attach LS300 here

96 mm
79.5 mm

Figure 2-7: DIN Rail Mounting Bracket

To attach the LS300 to a horizontally mounted DIN rail:

1. Install the SIM card. (See Installing the SIM Card on page 19.)
2. Test the network connectivity.
It is important to first ensure network connectivity because once the device is
attached to the L-shaped DIN rail mounting bracket, access to the SIM card is
restricted.
a. Connect the LS300. Power it up and ensure that you have network
connectivity. (See Connecting the LS300 on page 23 and Connecting the
LS300 on page 23.)
3. Place the LS300 on the DIN rail mounting bracket, lining up the mounting
holes on the underside of the device with the holes on the DIN rail mounting
bracket.
4. Use the screws provided to attach the LS300 to the bracket.
5. Use the screws provided to attach the DIN rail clip to the bracket.
6. Attach the DIN rail clip to a horizontal DIN rail, with the spring clip at the
bottom, taking into account the location information described in Mounting
Location Information on page 19.

Note: The DIN rail bracket and clip in the kit Sierra Wireless provide is not intended for use
on DIN rail that is mounted vertically.

22 4112895
 Installation and Startup

Installing the GPS Antenna

1. Mount the antenna where it has a good view of the sky. It should see at least
90⁰ of the sky. For example, if you mounted the AirLink device in a vehicle,
you could mount the GPS antenna on the roof, the dashboard, or the rear
panel, as shown in Figure 2-8 on page 23.

GPS 90° Cellular

Antenna Antenna

AirLink
(not to scale)

Figure 2-8: Mounting the antennas in a car or truck

2. Connect the antenna cable to the GPS/Diversity antenna connector.

Connecting the LS300

Note: If the antenna is located far away from the device, keep the cables as short as
possible to prevent the loss of antenna gain. Route the cables so that they are protected
from damage and will not be snagged or pulled on. There should be no binding or sharp
corners in the cable routing. Excess cabling should be bundled and tied off. Make sure that
the cables are secured so that their weight will not loosen the connector from the device
over time.

1. Connect the RF antenna to the antenna connector.

2. If used, connect either a GPS antenna or a diversity RF antenna to the GPS/
Diversity antenna connector.
3. Attach a laptop to the device with the Ethernet cable.
4. If used, attach a device or computer to the RS-232 port.
5. Connect the power cable to the device, and if used, to the external devices to
be controlled/monitored.
The device starts automatically as soon as it receives power as described in
Starting the LS300 on page 24.

Rev 3 Apr. 13 23
AirLink LS300 User Guide

Note: For details about the power connector, see Power Connector Description on
page 15. The battery connector cable should be no longer than 10 feet (3 meters).

Starting the LS300

Upon receiving power, the device automatically starts as shown by the flashing
LEDs. If it does not turn on, see that the:
• Power connector is plugged in
• Power cable is connected to power (line or battery power)
• Power is turned on or that the battery is fully charged
• Ignition Sense (pin 3) is connected to the battery or power source (see Power
Connector Description on page 15 for details)
After the initial power up, to see if the device is properly connected and operating
correctly:
1. In the laptop connected to the device, open a web browser.
2. In the browser’s address bar, enter the IP address:
http://192.168.13.31:9191.

Note: It may take a minute or two for the device to respond after the first power up.

3. The ACEmanager login screen appears. Enter your user name and
password. The administrator user name is user and password is 12345.

Figure 2-9: ACEmanager Login Screen

4. The ACEmanager homepage appears

24 4112895
 Installation and Startup

Note: The appearance of the homepage varies depending on the type of network the
device is connected to. For more details and information on configuring the LS300, refer to
the ALEOS Configuration User Guide.

Figure 2-10: ACEmanager homepage

LED Operation
LED Colors
The four front panel LEDs show the status of various items and can be used as a
troubleshooting aid. They are multi-colored:
• Off—No activity
• Red—Not functional
• Yellow—Limited functionality
• Green—Fully functional
• Blinking—Shows altered or reduced functionality

Note: When the LEDs are cycling yellow, the reset button has been pushed and the device
is restarting.

Power LED
This monitors the input power or shows if the device sees a GPS signal.
• Off—No power or input voltage ≥ 36VDC or ≤ 7.5VDC.
• Red—The device is not operational (failure or in low power mode)
• Yellow—The device is entering low power mode or system low level boot.
• Green—The device is connected to nominal power and is operating normally.
• Green with a momentary yellow flash – The device has a GPS fix.

Rev 3 Apr. 13 25
AirLink LS300 User Guide

Activity LED
This shows the radio’s activity.
• Off—The LED’s normal appearance.
• Flashing green—The radio is transmitting or receiving.

Signal LED
This shows the cellular network’s signal level.
• Flashing red—No signal is present. (RSSI > -110 dBm)
• Red—A bad signal is present. (RSSI > -100 dBm or ≤ -110 dBm)
• Yellow—A marginal signal is present. (RSSI > -85 dBm or ≤ -100 dBm)
• Green—A good signal is present. (RSSI ≤ -85 dBm)

Network LED
This monitors the cellular network.
• Red—No cellular network is present or the device is in radio passthru mode.
(There is no network coverage at the location.)
• Flashing red—The device is attempting to connect to the cellular network.
• Yellow—The cellular network is found and the device is connecting.
• Flashing yellow—The cellular network is unavailable. (The device was
unable to authenticate on the network.)
• Green—Connected to the cellular network.
• Flashing Green—The device is roaming.

26 4112895
 3: Configuring the AirLink LS300 3
This chapter shows you how to communicate with and configure the
Sierra Wireless AirLink LS300.

Connection Ports
You can connect to the device’s:
• USB port (Micro B)
• Ethernet port (RJ-45)
• Serial port (9-pin RS-232)

USB Port
The USB port can be either a:
• Virtual Ethernet port
• Virtual serial port
Drivers must be installed on the PC for it to work in either mode. They
are available for download at http://www.sierrawireless.com/en/
Support/Downloads.aspx.
We recommend you:
• Use a USB 2.0 cable
• Connect directly to your computer for best throughput.

Configuring with ACEmanager

Note: For all of the configurable features available in ALEOS, see the
ALEOS Configuration User Guide.

AirLink devices are highly configurable when using the embedded

ALEOS™ software. ACEmanager is a free utility included with every
AirLink device. To access it:
1. Connect a laptop to the device with an Ethernet cable.
2. Start a web browser.
3. In the browser’s address bar, enter the IP address:
http://192.168.13.31:9191.
4. The login screen appears. Enter your name and password. The
administrator user name is user and the password is 12345.

Rev 3 Jul.13 27
AirLink LS300 User Guide

The ACEmanager home page appears. From it you can access all of
ALEOS’s configurable features.

Figure 3-1: ACEmanager Home Page

Configuring with AirVantage Management

Service
AirLink devices can be configured with the AirVantage Management Service
(AVMS) from Sierra Wireless. AVMS is a cloud-based application, available from
your web browser, that provides remote monitoring and configuration for any
number of your AirLink ALEOS devices.
Unlike ACEManager, AVMS allows the management of all your devices remotely
from one user interface.
Some of its features include:
• Centralized, remote monitoring for all of your AirLink devices.
• Continuous status monitoring of important health data such as signal
strength.
• Location monitoring, including world map views.
• Complete ALEOS reporting and configuration, including historical views of
ALEOS information.
• Configure individual devices or use templates to perform batch configurations
of your AirLink devices.
• Single click over-the-air firmware updates to all your devices.
• Compatible with all carriers or mobile network operators.
You can begin using AirVantage Management Service today. To get started either
call your AirLink reseller or visit: http://www.sierrawireless.com/en/
productsandservices/AirLink/Device_Management.aspx

Configuring with AT Commands

The device can be commanded and configured with AT commands. They are
listed in the ALEOS Configuration User Guide.

28 4112895
 Configuring the AirLink LS300

In ACEmanager, mouse over a red AT to the left of a listing to see a popup

showing the AT command for that item. Signal Strength is shown below.

Figure 3-2: Mouse over for AT command

• Most AT commands are prefaced with AT. Exceptions are noted in the ALEOS
Configuration User Guide.
• The acceptable format and parameters are listed with each command in the
ALEOS Configuration User Guide.
• If you enter a recognized AT command, the device responds with “OK.” If the
command is wrong, the device responds with “ERROR” or “Unsupported.”

Rev 3 Jul.13 29
AirLink LS300 User Guide

30 4112895
 4: AirLink LS300 Specifications 4
HSPA+ Models
• HSPA+ with fallback to: HSPA, UMTS, EDGE, GPRS
• HSPA+ —North America: 800, 850, 1900, 2100 MHz
• HSPA+ —Europe: 900 and 2100 MHz
• Data rates
· HSDPA Category 10—14.4 Mbps (peak rate)
· HSUPA Category 6—5.76 Mbps

CDMA Models
• EV-DO Rev. A with fallback to: CDMA EV-DO (Rev. 0), CDMA
1xRTT
• Dual-Band EV-DO Rev. A: 800, 1900 MHz

GPS Technology
• Protocols: TAIP, NMEA, RAP
• HSPA+
· Acquisition time: < 3 sec hot start, < 45 sec cold start
· Accuracy: < 10 m
· Tracking sensitivity: -155 dBm
• CDMA
· 12 Channel, continuous tracking
· Acquisition time: 9 sec hot start, 39 sec cold start
· Accuracy: < 3 m (50%), < 8 m (90%)
· Tracking sensitivity: -160 dBm

Protocols
• Network: TCP/IP, UDP/IP, DNS
• Routing: NAT, Host Port Routing, DHCP, PPPoE, VLAN, VRRP
• Application: SMS, Telnet/SSH, SMTP, SNMP, SNTP
• Serial: TCP/UDP PAD Mode, Modbus (ASCII, RTU, Variable),
PPP

Events Reporting
• Event Types: Digital Input, GPS/AVL, Network parameters, Data
usage, Timer, Power, Device temperature
• Report/Action Types: SMS, Email, SNMP Trap, Relay output,
GPS RAP report, Events protocol message to server

Rev 2 Apr. 13 31
AirLink LS300 User Guide

VPN/Security
• IPsec, SSL, and GRE VPN client
• Up to 5 VPN tunnels
• IKE encryption
• Port forwarding and DMZ
• Port filtering
• Trusted IP
• MAC address filtering

Device Management
• AirVantage™ Management Service cloud based device management appli-
cation
• ACEManager™ device configuration utility

ALEOS Application Framework

• Lua language coding platform
• Remote application management
• Eclipse-based IDE
• Integrated real-time debugging

Power Consumption (all figures in mA @ 12VDC)

• HSPA+: Min 219, Peak 624, Idle 104
• CDMA: Min 164, Peak 280, Idle 132
• Low power standby mode: < 35

Environmental
• Operating temperature: -30°C to +70°C (-22°F to +158°F)
• Storage temperature: -40°C to +85°C (-40°F to +185°F)
• Humidity: 90% RH @ 60°C (140°F)
• Military Spec MIL-STD-810 conformance to thermal, mechanical shock and
humidity

Host Interfaces
• 10/100 Base-T RJ-45 Ethernet
• RS-232 serial port
• USB V2.0 Micro-B connector
• 2, SMA antenna connectors (RF, GPS/Rx Diversity)
• Support for active antenna

32 4112895
 AirLink LS300 Specifications

Certifications
• FCC, Industry Canada
• PTCRB
• CE, E-Mark
• RoHS Compliant, Class 1 Div 2
• Approved for deployment by Verizon Wireless, AT&T and Sprint
• Consult website for complete list of operator approval

Rev 2 Apr. 13 33
AirLink LS300 User Guide

Mechanical

76 mm
(3 in.)

84.2 mm
(3.3 in.)

25.1 mm

89.3 mm
(3.5 in.)
Weight: 190 g (6.7 oz.)
92.3 mm
(3.6 in.)

Figure 4-1: AirLink LS300 Mechanical Specifications

34 4112895
 5: Regulatory Information 5
Federal Communications Commission
Notice (FCC United States)
Electronic devices, including computers and wireless devices,
generate RF energy incidental to their intended function and are
therefore subject to FCC rule and regulations. This equipment has
been tested to, and found to be within the acceptable limits for a
Class A digital device, pursuant to part 15 of the FCC Rules.
This equipment generates radio frequency energy and is designed
for use in accordance with the manufacturer's user manual. However,
there is no guarantee that interference will not occur in any particular
installation.
If this equipment causes harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, you are encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician
for help.
This device complies with Part 15 of the Federal Communications
Commission (FCC) Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference.

Warning: Changes or modifications to this device not expressly approved

by Sierra Wireless could void the user's authority to operate this equipment.

Notice for Canadian Users

This Class A digital apparatus complies with ICES-003.

Antenna Considerations
Although the antenna mode(s) used with these devices meet(s) the
Industry Canada Radio Frequency requirements, it is possible that
future customers may swap them for different ones without the

Rev 3 Jul.13 35
AirLink LS300 User Guide

network provider’s knowledge and approval. Such customers must be made

aware of, and follow, the radio frequency requirements applied in this technical
approval:
• RSS-102 “Radio Frequency Exposure Compliance for Radio Communication
Apparatus (All Frequency Bands).”
• RSS-129 “800 MHz Dual-Mode CDMA Cellular Telephones.”
• RSS-132e “Cellular Telephones Employing New Technologies Operating in
the Bands 824-849 MHz and 869-894 MHz.”

RF Exposure
In accordance with FCC/IC requirements of human exposure to radio frequency
fields, the radiating element shall be installed such that a minimum separation
distance of 20cm should be maintained from the antenna and the user's body.

Warning: This product is only to be installed by qualified personnel!

To comply with FCC/IC regulations limiting both maximum RF output power and
human exposure to RF radiation, the maximum antenna gain must not exceed the
specifications listed below for the device used.

FCC ID/IC

N7NSL8090 / N7NSL5011 /
2417C-SL8090 2417C-SL5011

Antenna Gain Cellular Band 6.2 dBI 8.5 dBi

PCS Band 3.8 dBi 4.15 dBi

EU
Sierra Wireless hereby declares the AirLink LS300 devices conform to all the
essential requirements of Directive 1999/5/EC.
Products are marked with a CE and notified body number.

The Declaration of Conformity made under Directive 1999/5/EC is available for

viewing at the following location in the EU community.
Sierra Wireless (UK) Limited
Suite 5, The Hub Fowler Avenue
Farnborough Business Park
Farnborough, United Kingdom GU14 7JP

36 4112895
 Regulatory Information

WEEE Notice

If you purchased your AirLink LS300 in Europe, please return it to your dealer or
supplier at the end of its life. WEEE products may be recognized by their wheeled
bin label on the product label.

Rev 3 Jul.13 37
AirLink LS300 User Guide

38 4112895
 Index
A E
ACEmanager, configuring device with, 27 Ethernet
Activity LED, 26 computer connection and log in, 24
AirVantage, AVMS, 14 virtual Ethernet port, 27
ALEOS
default user name and password, 24
description of, 12 G
Analog voltage input sensing, 17
GPS
Antenna
antenna installation, 23
connection of, 23
connected to device, LED, 25
GPS installation, 23
maximum gain, 10
receive and transmit port, 10 I
safe mounting, 19
AT commands, 28 Installation
AVMS, 14 SIM card, 19
IP address
for device, 24
B obtaining with command line prompt, 25
Battery, connection to, 16
L
C LED
cycling yellow, 25
Cables, power and data, connection of, 23
description of LED, 25
Cloud computing with AVMS, 14
LEDs, 25
Communication
ACEmanager, using, 27
AirVantage, 14 M
AT commands, using, 28
command line prompt, using, 25 Measuring external voltages, 17
connection, 23 Mounting
default password and user name, 24 general instructions, 19
Ethernet, connection and test, 24
no signal present, 26
TCP PAD, 11 N
UDP PAD, 11
Network LED, 26
virtual Ethernet port via USB, 11
Configuring with
ACEmanager, 27 P
AirVantage, 28
AT commands, 28 Password and user name, default, 24
Connecting to Pinging device with command line prompt, 25
devices and power, 23 Power
battery connection, 16
connected to device, 25
D connector, 11
connector, measuring external voltages, 17
Default
LED, 25
settings for device, reset to, 10
username and password, 24
R
Receiving signal, LED, 26
Reset, 10
Reset device, 25
RS-232 port, 11

Rev 3 Jul.13 1
AirLink LS300 User Guide

S USB
virtual Ethernet port, 11
Serial port User name and password, default, 24
9-pin, 11
virtual serial port, 27
Signal LED, 26
V
SIM card
Vehicle
connector, 12
antenna, safe mounting, 19
installing, 19 battery connection, 16
Starting device, 24
GPS antenna installation, 23
mounting kit, 20, 21
T Voltage, monitoring battery or power input, 17

TCP PAD, 11
Turn on device, 24
Y
Yellow LED, cycling, 25
U
UDP PAD, 11

2 4112895