ASSIGNMENT 1

1. What type of employees training does refer to personality traits, social graces, communication,
and personal habits that are used to characterize relationships with other people?
a) Skills training
b) Soft skills training
c) Technical training
d) Professional training

2. How many types of employees have you learnt about?

a) Seven
b) Nine
c) Five
d) Six

3. There are wide scope of employer-employee relationship but which one is NOT an issue
involved with that scope?
a) Collective bargaining
b) Customer service
c) Standing orders
d) Grievances and their redressal

4. Which of the following is NOT an element of employer-employee relationship?

a) Boundaries
b) Conflict
c) Appreciation
d) Communication
5. Which one of the followings is a statutory right of the employee?
a) Dismissal at any time
b) No working time and shifts
c) Redundancy
d) No maternity/sick pay

6. Find out the odd one of the following in term of types of employment contract?
a) Ad-hoc employment contract
b) Permanent employment contract
c) Temporary employment contract
d) Independent contractor/consultant

7. It refers to the codified knowledge that exists in a company, such as patents, copyrights, trade
secrets and intellectual property. Which category of human capital does ‘it’ refer to?
a) Emotional capital
b) Knowledge capital
c) Intellectual capital
d) Customer capital

8. Which of the following is NOT an element of human capital management?

a) Onboarding
b) Training
c) Job role
d) Time and attendance

9. Great Philosopher Aristotle once said that, “Excellence is not an act, it’s a habit.” The
Employees who are repeatedly demonstrating the competency in all the work, they will gain
credibility with their contacts. Which category of important aspects of organizational excellence
does it deal?
a) Excellence means improvement
b) Quality means consistency
c) Greatness means creativity
d) Excellence means going the extra miles

10. American Society for Quality has pointed out that there should have deliberate management
and improvement in some key areas for successful organizational excellence. How many key
areas are identified by them?
a) Four
b) Five
c) Six
d) Seven

ASSIGNMENT 2
1. Which is defined as attempt to optimize the matching between organization’s mission, what
is occurring or is projected to occur in the external environment and the organization’s
internal operations?
a) Training
b) Learning
c) Designing
d) Strategy

2. The success of a competitive strategy is contingent on the demands of the -------------------------

and factors internal to the organization.
a) company mission c) strategic choice
b) company goals d) external environment
3. Which of the following is not included with the analysis to align training with business
strategy?
a) Customers
b) Products and services
c) Business outcome
d) Business system

4. Metrics that show value of training involves --------------, performance improvement,

reduced customer complaints, reduced turnover and greater employee satisfaction. Fill up the
blank with suitable one of the following.
a) turnover
b) satisfaction
c) learning
d) training

5. How many top models organizing the strategic training have you learnt from the lecture
session?
a) Two
b) Three
c) Four
d) Five

6. This model involves having a training function for each division of function of the
organization. What does ‘this model’ mean?
a) Corporate university model
b) Matrix model
c) Faculty model d) Customer model
7. How many conditions are necessary for change to occur?
a) Three b) Four
c) Five d) Six

8. There are seven major steps of change process that training professional can take into
consideration. Which one is the middle step?
a) Choosing and announcing the action as soon as possible
b) Making the vision clear
c) Communication and marketing for buy-in
d) Designing the solution

9. Which is a contemporary, umbrella term used to describe the management and development
of employees in an organization?
a) Employee training
b) Human resource management
c) Business strategy
d) Business goal

10. There are four business strategies and which of the following is NOT one of them?
a) Disinvestment b) Learning environment
c) External growth d) Internal growth

ASSIGNMENT 3
1. ‘It helps to prioritize training needs so that employees can become innovative, efficient and
innovative in their jobs’. How will you categorize the sentence?
(a) Purpose of training need assessment (b) Advantage of training need assessment
(c) Level of training need assessment (d) All of these
2. Which of the following does training need assessment NOT aim at?
(a) Solving a current problem
(b) Avoiding a past of current problem
(c) Avoiding feasibility assessment
(d) Creating or taking advantage of a future opportunity

3. In which step of TNA process, presentation is made on the overall analysis to the concerned
authority of the organizations and determining the next course of action for training
preparation?
a) 5th step b) 4th step
c) 3rd step d) 2nd step
4. Which step of task analysis in the process of training need assessment describes on
developing a preliminary list of tasks performed on the job?
(a) Step-4 (b) Step-3
(c) Step-2 (d) Step-1

5. In the training need analysis model, the trigger is that actual organizational performance is less
than expected organizational performance. State whether the sentence is True or False.
a) True b) False

6. Number of possible causes of PD are listed in the model of process when performance
discrepancy is identified. Some non-training solutions are required if the cause is not KSA
deficiency. What does ‘A’ mean here in KSA?
a) attitudes
b) abilities
c) analyses
d) activities
7. Which of the following is NOT a technique of TNA?
a) Interviews
b) Evaluation
c) Questionnaire
d) Records studies

8. However, ------------------ are commonly used to verify information that has been gathered
using other methods. This method is used when meeting employees in person is not an option. It
is also used to get information in a timely manner. Fill up the blank with appropriate word from
the paragraph.
a) survey
b) training
c) questionnaires
d) records studies

9. What is defined as ‘the application of knowledge, skills and behaviours used in performing
specific job tasks’?
a) Appraisal
b) Efficiency
c) Competency
d) None of the above

10. Which is the end process used in developing a competency model?

a) Identify business strategy & goals
b) Conduct interviews and focus group with top performers
c) Validate and review the model
d) Identify jobs, position or job families
ASSIGNMENT 4
1. Which of the following is NOT a type of learning that you have gone through the lecture
sessions?
(a) Visual (b) Imaginary
(c) Auditory (d) Haptic

2. Apply generalizable concepts and rules to solve problems and generate novel products. What
type of learning outcome is related with this description?
(a) Motor skills
(b) Verbal information
(c) Intellectual skills
(d) Cognitive strategies

3. Cognitive, emotional, and -----------------influences, as well as prior experience, all play a

part in how understanding, or a world view, is acquired or changed and knowledge and skills
retained. Fill up the blank.
a) behavioral
b) physical
c) environmental
d) mental

4. Which of the following is NOT related with the theory of learning?

(a) Social learning
(b) X and Y
(c) Goal setting
(d) Adult learning
5. Who has defined the transfer of training as, ‘transfer is the application of carry over the
knowledge’s, skills, habits, attitudes or other responses from the situation in which they are
initially acquired to some other situation’?
(a) Sorrenson
(b) W.B. Kolesnik
(c) Cro and Crow
(d) None of these

6. Who is involved as the key individual in the process of transfer of training?

a) Supervisor
b) Trainers
c) Supportive workers
d) All of these

7. How many factors have you learnt about affecting transfer of training?
a) Two
b) Three
c) Four
d) Five

8. Which of the following is related with work environment in the training inputs under the
factors affecting transfer of training?
(a) Transfer climate
(b) Self-efficacy
c) Motivation
d) Error management
9. For which theory of the transfer of training, the appropriate conditions like -training focuses
on closed skills and work environment features are predictable and stable are found?
(a) Stimulus generalization
(b) Identical elements
(c) Cognitive
(d) None of these

10. The influence of this theory is seen in training design that encourages trainees, as part of
the programme to consider potential applications of the training content to their jobs. Which
theory of transfer of training does it mean?
(a) Identical elements theory of transfer
(b) Stimulus generalization theory of transfer
(c) Cognitive theory of transfer
(d) None of these

ASSIGNMENT 5
1. How many types of training programme have you learnt from your lecture session?
a) Six
b) Seven
c) Eight
d) Nine

2. Employees are updated on new, enhanced skills and advanced methods. They will use what
they learn to further your business goals and objectives. How is this statement related with?
a) Characteristic of training programmes
b) Type of training programmes
c) Benefit of training programmes
d) Purpose of training programmes
3. _________ _______is a plan to develop a new training and educational courses and lessons
for existing employees. Fill up the blank.
a) Training evaluation
b) Training transfer
c) Training programme
d) Training design

4. Which type of component of training design we see that there are timetable, sequence and
lesson plan?
a) Learning contents
b) Learning methods
c) Learning sequence
d) Learning objectives

5. The company relies on three phases of training popularly known as Li-La-La to ensure that
learning and transfer of training have been occurred. What does ‘Li’ refer to?
a) Learning interest
b) Learning influence
c) Learning intent
d) Learning initiative

6. In the learning event phase of programme design process you have learnt that there are
learner’s initiative as well as the trainer’s initiative. Which of the following is NOT a learner’s
initiative?
a) Exploration
b) Reception
c) Experimentation
d) Creation
7. Which is considered as a special effort of project management, as a result of that careful
consideration for it, is very much essential for every company?
a) Lesson design
b) Training strategy
c) Training transfer
d) Programme design

8. Introduction to which training, it is essential to have law for data security and investigations
and leadership?
a) Entrepreneurship
b) Soft skills
c) On-job
d) IT Application

9. Which of the following is NOT included as a designing a document?

a) Purpose of training programme
b) Content
c) Locations
d) Instructors

10. What type of essentials for documentation design has the description like ‘this document
provides information about the design artifacts established during mock ups phases?
a) Project deliverables
b) Project overview
c) Operational instructions
d) Design guideline
ASSIGNMENT 6
1.------------------is the decision-making process that leads to suggestions for actions to improve
the effectiveness of the employees/members of the team and programme efficiency. Fill up the
blank.
a) Training
b) Evaluation
c) Programme
d) Transfer

2. There are various types of evaluations as per time. Find out what type of evaluation as per
time is concerned with the long-term effects of the program and is generally used to measure the
program goal.
a) Summative b) Impact
c) Formative d) Outcome

3. It is an attempt to obtain information/feedback on the effects of a training and to assess the

value of the training in the light of that information. What does ‘It’ mean?
a) Programme designing
b) Evaluation of training
c) Training designing
d) Transfer of training

4. Evaluation is often considered to be taken place at four different levels. Which one of the
following is NOT a level of evaluation?
a) Reaction
b) Outcomes
c) Learning
d) Behaviours
5. Which of the following is at the middle of the process of training evaluation?
a) Planning and executing the evaluation
b) Conducting a training need analysis
c) Developing outcome measures
d) Choosing an evaluation strategy

6. It is also known as a tool to identify the new skills, knowledge and attitudes which employees
need to acquire in order to improve performance. What is ‘It’?
a) Training needs analysis b) Training evaluation
c) Training design d) Training transfer

7. Training evaluation tools are those used to collect relevant data on the training programme
with variety of forms. How many forms of training evaluation tools are used?
a) Four b) Five
c) Six d) Seven

8. Evaluators are responsible for the information needs of various audiences or stakeholders. In
which approach of training evaluation do we see this statement?
a) Responsive evaluation
b) Goal free evaluation
c) Behavioral objective approach
d) Participatory evaluation approach

9. Which of the following is NOT a task of evaluation design?

a) Analyzing the data
b) Defining the evaluation
c) Defining assessment criteria
d) Collecting data
10. Return on investment is an important training -----------------. It is calculated through a cost-
benefit analysis which is the process of determining economic benefits of a training programme
using accounting methods based on the training costs and benefits. Fill up the blank.
a) evaluation b) transfer
c) input d) outcome

ASSIGNMENT 7
1. When an employee first starts at a company, they may receive on-the-job training that will
help them learn what is expected of them as well as the job skills necessary for their new
position. What type of training is it related with?
(a) Blended training
(b) Marketing and sales training
(c) On the job training
(d) Management training

2. Indian organizations have realized that training is now more of retention tool than a cost.
Training system has been changed to create a smarter workforce and yield the best results. How
do you agree with this?
(a) Not at all agree (b) Agree partially
(c) Agree fully (d) Neither agree nor disagree

3. In this type of presentation method trainers communicate through speech on what they
want the trainees to learn. What is ‘this type’ referred to as above?
a) Audio-visual
b) Lecture
c) Team teaching
d) Guest speakers
4. Which of the following is NOT related with audio-visual techniques of presentation method?
(a) Video tapes
(b) Panels
(c) LCD Projector, PowerPoint
(d) Audio tapes

5. Which of the following is meant the ‘learning while doing’?

(a) Self-directed method
(b) Role play method
(c) On the job training
(d) Case study method

6. Which method of hands-on-training represents a real-life situation with trainees’ decisions

resulting in outcomes that mirror, what would happen if they were on the job?
a) On-the-job
b) Apprenticeship
c) Self-directed
d) Simulations method

7. There are three important components of team performance such as knowledge, attitude and
behaviour. Which component is related to the task and feeling towards each other?
a) Knowledge
b) Attitude
c) Behaviour
d) None of these
8. It appears to be best suited for skill development related to group effectiveness including-
Self awareness, ------ -------, Conflict management and Risk taking such as – wall climbing,
mountain climbing, rope courses, dog sledding, etc. Which one is missing as you have gone
through your lecture materials?
(a) Decision making (b) Problem solving
(c) Crisis management (d) Performance analysis

9. During the on- the-job training the training and performance goes simultaneously so
production is not hindered at the time of training. How is this statement related with?
(a) Impact of group building methods
(b) Impact of traditional training on organization
(c) Impact of hands-on training method.
(d) Impact of presentation method

10. Training does not facilitate organization to recognize that its workers are not performing
well and thus their knowledge, skills and attitudes needs to be molded according to the firm
needs. Justify whether True of False.
(a) True (b) False

ASSIGNMENT 8
1. Which of the following factors does NOT environmentally influence technology-based
training?
(a) Globalization
(b) Economic pressure
(c) Work-life concern
(d) De-forestation
2. It facilitates self-directed learning with rich media sources and abundant learner-assessment
and remediation options. What does ‘It’ mean here?
(a) Leadership development training
(b) Skills training
(c) Technology based training
(d) Traditional method of training

3. What can be called to ‘a webpage where an author posts entries and readers can comment’?
a) Blogs
b) Wikis
c) Social media
d) Distance learning

4. In the potential features of E-learning which of the following does not include as content?
(a) Text
(b) Enrolment
(c) Video
(d) Graphics

5. Which form of social media does refer to software tools such as twitter that enable
communication in short bursts of text, links and multimedia?
(a) Blogs
(b) Wikis
(c) Networking sites
(d) Microblog
6. What is called to an approach to education that combines online educational materials and
opportunities for interaction online with traditional place-based classroom methods?
a) Computer technology
b) Mobile technology
c) Blended learning
d) None of these

7. Which of the following is NOT an element of the learner experience that enable learning in
LMS?
a) Planning b) Monitoring
c) Discovering d) Consuming

8. Which is considered as a comprehensive set of solutions and practices used to manage all
human resources (HR) processes, including recruiting, managing, developing, reporting and
training employees?
(a) Technology based training
(b) Training transfer
(c) Learning management system
(d) Human capital management

9. Incorporating technology into the learning environment not only creates a highly accessible
course, but it also prepares the workforce for the next wave of technology. How do you agree
with the statement?
(a) Agree partially
(b) Agree fully
(c) Disagree fully
(d) Disagree partially
10. The human looking avatars in the form of a cartoon, a 3D character instructing and engaging
with learners to bring human touch with their e-learning process. State whether it is True or
False.
(a) True (b) False
Assignment Paper - Week 9
1. Which programme can help to create a pool of capable workers, to create workers ready for
promotion and to identify strengths and weaknesses among employees?
(a) Training transfer
(b) Employee counselling
(c) Training evaluation
(d) Employee development
2. How many types of employee development programmes are there that you learnt from the
lecture sessions?
(a) Four
(b) Five
(c) Six
(d) Seven
3. What type of career by definition, in one which consists of multiple part time jobs?
a) Multiple career
b) Portfolio career
c) Protean career
d) Traditional career
4. How many stages of career are there that you have learnt?
(a) Two
(b) Three
(c) Four
(d) Five
5. In the employee development planning system which is the end process as far as the employee
responsibility is concerned?
(a) Reality check
(b) Self assessment
(c) Action planning (d) Goal setting
6. Which of the following is a responsibility of company in the employee development planning
system that provides assessment information to identify strength, weaknesses, interests and
values?
a) Action planning
b) Reality check
c) Goal setting
d) Self assessment
7. Find out any one approach of employee development that involves collecting information and
providing feedback to employees about their behaviour, communication styles or skills. .
a) Job experiences
b) Assessment
c) Interpersonal relationship
d) Formal education
8. What type of job demand has high stakes, managing business diversity and handling external
pressure?
(a) Making transaction
(b) Creating change
(c) Having high level of responsibility (d) Facing obstacles
9. This association may be based on inference, love, solidarity, regular business interactions, or
some other type of social commitment. What is this association called?
(a) Employer-employee relationship
(b) Interpersonal relationship
(c) Inter-organizational relationship (d) None of these
10. Which factor leading to interpersonal relationship includes two employees to have a healthy
interpersonal relationship must be compatible with each other?
(a) Communication
(b) Compatibility
(c) Mutual respect (d) Flexibility

ASSIGNMENT 10
1. Which programs can boost employee morale of the business house and lead to greater
productivity in the workforce?
(a) Designing training
(b) Social responsibility
(c) Employee training
(d) Designing business strategy

2. Corporate social responsibility has four different categories, which of the following is NOT
one of them?
(a) Environmental corporate social responsibility
(b) Philanthropic corporate social responsibility
(c) Political corporate social responsibility
(d) Ethical corporate social responsibility

3. CSR provisions also apply to a holding company, subsidiary company and ------- --------
defined u/s 2(42) having its branch office in India, provided criteria specified u/s 135(1) is met.
Fill up the blank.
a) Private Ltd company
b) Public Ltd company
c) Partnership company
d) foreign company
4. In which section of Companies Act has provision in respect to constitution of Corporate
Social Responsibility Committee of the Board as there shall be three or more Directors of at
least one shall be independent director?
(a) Section 134(1)
(b) Section 134 (1)
(c) Section 135(1)
(d) Section 135

5. When we think of diversity, we think of ethnicity and race, and then gender; however,
diversity is much broader than that. State whether it is True or False.
(a) True (b) False

6. Which management is often referred to as acknowledging, understanding, accepting,

valuing, and celebrating differences among people with respect to age, class, ethnicity, gender,
physical and mental ability, race, sexual orientation, spiritual practice, and public assistance
status for better workplace management.?
a) Performance management
b) Operational management
c) Diversity management
d) Change management

7. What is considered as a sequence of job positions involving similar types of work and skills
that employees move through in the company?
a) Career recycling
b) Career development
c) Work life balance
d) Career path
8. In which stage of career employees are concerned with keeping their skills up to date and
perceived as someone who contributes to the company?
(a) Maintenance
(b) Exploration
(c) Establishment
(d) Decline

9. Older workers are more likely to want opportunities to work in teams, collaborate with
colleagues or have a lot of contact with clients or members of the public. How do you agree
with the statement?
(a) Not at all agree (b) Agree somewhat
(c) Agree strongly (d) Neither agree nor disagree

10. The retirement age for Colonels in Army is 54 years while its equivalent Captain in the
Navy retires at 56 and Group Captains in IAF retire at the age of --------- years. Fill up the
blank.
(a) 62 years (b) 68 years
(c) 57 years (d) 58 years

ASSIGNMENT 11
1. As markets are becoming more global and more competitive, therefore, creativity, problem
solving, ----------- ---------- and change management will be needed to foster innovation and fuel
new strategic directions. Fill up the blank
a) social media
b) mobile technology
c) digital transformation
d) risk management
2. Which refers a kind of development of a company’s ability to make profit without sacrificing
the resources of its employees, the community or the environment?
a) Change management
b) Sustainability
c) Innovation
d) Creativity

3. What do we call the special knowledge, skills, or behaviours that are needed for a trainer to
perform each role successfully?
a) Knowledge b) Competencies
c) Skills d) Efficiency

4. Which of the following is NOT a foundational competency of a training professional?

a) Personal skills
b) Business skills
c) Global mindset
d) Business partnership

5. Which can NOT be a part of social media for learning by an employee?

a) Twitter b) Blogs
c) Just-in-time learning d) Facebook

6. What is the account created for education called in which both the employee and company
contribute?
a) Savings account
b) Cash credit account
c) Learning initiative account
d) Life-long learning account (LILA)
7. In what type of training the Canvas, Kahoot, Google Classroom and Adobe Connect are used
for?
a) Hand-on training
b) Computer based training
c) Just-in time training
d) None of these

8. The VRML or VRML97 version allows to create virtual worlds via the internet commonly
access through world wide web. What does VRML stand for?
a) Virtual reality modelling language
b) Video recording media of learning
c) Video based research monitoring language
d) Virtual receptive media language

9. In which country National Alliance for Communications Technology Education and Learning
(NACTEL) is established?
a) Japan
b) India
c) France
d) USA

10. Who is heading the International Training of Trainers Forum that has designed contents for
its generic training?
a) ILO
b) UNESCO
c) British Council
d) DFID
ASSIGNMENT 12
1. How many types of wilful disruptions are there?
(a) Five
(b) Four
(c) Three
(d) Two
Answer: (a) Five

2. Which stage of disruption does see the opportunity to acquire broader customer base by
appealing to slow movers?
(a) Stage-1: Disruption of incumbent
(b) Stage-4: Complete reimagination
(c) Stage-3: Appealing convergence
(d) Stage-2: Rapid linear evolution
Answer: (c) Stage-3: Appealing convergence

3. ----------------- is the process of making changes, large and small, radical and incremental, to
products, processes, and services that results in the introduction of something new for the
organization. Fill up the blank.
a) Networking
b) Innovation
c) Creativity
d) Disruption
Answer: b) Innovation
4. This innovation is rare as it has similar characteristics to disruptive innovation but is different
in a way that it simultaneously uses revolutionary technology and a new business model. What
does this innovation refer to?
(a) Radical
(b) Sustaining
(c) Disruptive
(d) Incremental
Answer: (a) Radical

5. It happens after a digital innovation and affects how the expectations and behaviour of
customers evolve, causing organizations to shift how they create products and services. What
does ‘It’ refer to?
(a) Digital disruption
(b) Digital transformation
(c) Disruptive innovation
(d) None of these
Answer: (a) Digital disruption

6. With all course material, textbooks, exam papers and assignments available online, students
can save all of it to their cloud and access it from anywhere. What type disruptive technology is
it called?
a) MOOCS
b) Interactive Classrooms
c) Cloud Storage
d) Augmented Reality
Answer: c) Cloud Storage
7. In the context of training, what is called to the employee who does not want to be trained
despite being informed well in advance of the course which has relations to his/her task towards
achieving the business goals is called disruptive trainee?
a) Slow learner
b) Disruptive trainee
c) Cynics
d) Introvert
Answer: b) Disruptive trainee

8. Start with an icebreaker to break the silence. Trainer can also pair them up with the chatterbox
trainees to influence each other and serve the purpose. What type of trainees are dealt with?
(a) Slow learners
(b) Chatterbox
(c) Know-it-all
(d) Introverts
Answer: (d) Introverts

9. There are business processes be it formal or informal. The type of business processes in place
includes interaction, coordination, communication and decision making for employees. What
type of factor affecting organizational disruption is it related with?
(a) Challenges
(b) Processes
(c) Environment
(d) Resources
Answer: (b) Processes
10. Which choice of dealing with disruptions/change of Gartner’s Action Model, is related to
identify and deal with threats via swift and aggressive action?
(a) Alternative
(b) Analyze
(c) Acquire
(d) Attack
Answer: (d) Attack