Viewsonic Firmware Upgrade 1
Viewsonic Firmware Upgrade 1
Applied model
1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3.
2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3.
3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.
A USB update is used when OTA (over the air) update is not a viable option or a complete re-flash
of the firmware is required.
Firmware files can be located on the "Downloads" section of the product page of each model.
If you would like to know the difference between an OTA and a USB firmware update, you can click
on the link below.
What's the difference between OTA and USB Drive Firmware Upgrade?
(https://support.viewsonic.com/en/support/solutions/articles/33000223005-what-is-the-different-
between-ota-and-usb-drive-firmware-upgrade-)
Update instructions:
1. Format a USB drive as FAT32 (For instructions on how to format a USB drive to FAT32
please see the link below).
b. For Gen. 2 units (IFPxx50-2), extract the ‘upgrade_551’ folder to the root of your USB drive
(FAT32).
c. For Gen. 3 units (IFPxx50-3), extract the 'upgrade_8386' folder to the root of your USB
drive (FAT32).
1 of 5 10/17/2023, 9:38 AM
How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550? : On... https://support.viewsonic.com/en/support/solutions/articles/330002100...
(https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk
/attachments/production/43125936454/original
/5oZjSE5i6CZ3JEqcNNFTE_aTWj_MCfDE0A.png?1588283505)
3. Insert the USB drive into the side of you IFP.
a. For Gen 1 units, insert the USB drive into the USB 2.0 port on the side of the unit next to
the HDMI 1 port.
b. For Gen 2 units, insert the USB drive into the USB 3.0 port.
c. For Gen 3 units, insert the USB drive into ANY USB port on the side of the unit.
Gen. 1
(https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43125936451/original
/RNBXCy7cJ-_y91SCYw9V2uHxlUEueXu13g.png?1588283505)
Gen. 2
Gen. 3
2 of 5 10/17/2023, 9:38 AM
How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550? : On... https://support.viewsonic.com/en/support/solutions/articles/330002100...
(https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk
/attachments/production/33047537703/original/xTYDutxaufmyASXeJZoM8UuuTA-
ks0jxPw.png?1601866727)
Two methods are available to upgrade the firmware on IFPxx50 (Gen. 1), IFPxx50-2 (Gen. 2),
and IFPxx50-3 (Gen. 3) series displays:
B. Power Key Upgrade (to use when the screen is blank or no access to the debug menu)
1. Turn on the panel. Press “INPUT 9-9-1” on the remote control, and the debug menu will pop
up.
3 of 5 10/17/2023, 9:38 AM
How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550? : On... https://support.viewsonic.com/en/support/solutions/articles/330002100...
(https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/33001967712/original
/XQFz-EW8r1gJWuscnGAF37kQg56asbJ1WQ?1508123663)
3. The power LED will flash red and blue during the upgrade process. When finished, the panel
will reboot and enter the Android channel. It will take approximately three (3) minutes to complete
the upgrade procedure.
The display will upgrade. When finished, the panel will reboot and enter the Android channel. It
will take approximately three (3) minutes to complete the upgrade procedure.
NOTE: USB update will completely re‐image the IFP and all user installed apps and data will be rem
4 of 5 10/17/2023, 9:38 AM
How to upgrade firmware on IFP8650/IFP7550/IFP6550/IFP5550? : On... https://support.viewsonic.com/en/support/solutions/articles/330002100...
5 of 5 10/17/2023, 9:38 AM