General Fees Policy
General Fees Policy
This Agreement is entered into by and these Terms & Conditions (hereinafter referred to as the
“Agreement”) shall regulate the relationship between IQOPTION, a global brand, which is
operated by Goshawk Finance LLC, a company with registration address at Lighthouse Trust
Nevis Ltd, Suite 1, A.L. Evelyn Ltd Building, Main Street, Charlestown, Nevis (hereinafter referred
to as the “Company”) and/or its affiliated and/or related entities and the user (a natural or legal
entity) (hereinafter referred to as the “Client”) of www.km.iqoption.com (hereinafter referred as
the “Website”).
1. The Client confirms that he/she has read, understood and accepted all information,
conditions and terms set out on the Website which are open to be reviewed and can be
examined by the public and which include important legal Information.
2. By accepting this Agreement, the Client agrees and irrevocably accepts the terms and
conditions contained in this Agreement, its annexes and/or appendices as well as other
documentation/information published on the Website, including, without limitation, the
Privacy Policy, Payment Policy, Withdrawal Policy, Code of Conduct, Order Execution
Policy and Anti-Money Laundering Policy. The Client accepts this Agreement by
registering an Account on the Website and depositing funds. By accepting the Agreement,
and subject to the Company’s final approval, the Client enters into a legal and binding
agreement with the Company.
3. The terms of this Agreement shall be considered accepted unconditionally by the Client
upon the Company’s receipt of an advance payment made by the Client. As soon as the
Company receives the Client's advance payment, every operation made by the Client on
the Trading Platform shall be subject to the terms of this Agreement and other
documentation/information on the Website.
4. The Client hereby acknowledges that each and any Operation, activity, transaction, order
and/or communication performed by him/her on the Trading Platform, including without
limitation through the Account, and the Website, shall be governed by and/or must be
executed in accordance with the terms and conditions of this Agreement and other
documentation/information on the Website.
5. By accepting this current agreement, the Client confirms that he/she is able to receive
information, including amendments to the present Agreement, either via email or through
the Website.
6. A client that is a legal entity can register with the Company not through the Website, but
by sending an email with its request to [email protected]. All terms and conditions
contained herein, including without limitation to 1 to 5 above, shall at all times be applicable
to the Legal Entity and the latter shall conform with such terms and conditions, obligations
and rights at all times.
1. Terms
1. Account – means a unique personified account registered in the name of the Client and
which contains all the Client’s transactions/ operations on the Trading Platform (as defined
below) of the Company.
2. Ask – means the higher price in a quote. The price the Client may buy at.
3. Bid – means the lower price in a quote. The price the Client may sell at.
4. Binary Options and/or All or Nothing Options and/or Turbo Options – means financial
instruments where a prediction is made on the direction of the price movement of an asset
at a certain period of the day. The payout is pre-determined as a fixed amount whether
the option expires in the money or if the option expires out of the money.
5. CFD (contract for difference) – means a tradable contract entered into between the
Client and the Company, who exchange the difference in the value of an Instrument, as
specified on the Trading Platform at the time of opening a Transaction, and the value of
that Instrument at the contract’s end.
6. Digital Option Contract – means a type of derivative instrument where the Client earns
a payout if they correctly predict the price movement of the underlying asset at the time of
the option’s expiry. The prediction can be made as to whether the value of the underlying
asset will fall above or below the strike price at the time of expiration. Should the option
expire at the selected strike price, it will be considered to expire out-of-the money and will
result in the loss of the invested amount.
7. Execution – means the execution of Client order(s) by the Company acting as the Client's
counterparty as per the terms of the present agreement.
8. Financial Instruments – means the Financial Instruments as per paragraph 2.4 below
that are available on the Company’s Trading Platform.
9. KYC documents – means the documents to be provided by the Client, including without
limitation to a copy of the passport or ID and utility bill of the Client, in case it is a natural
person and/or certificates showing the management and ownership going all the way up
to the ultimate beneficial owner, in case it is a legal entity, and any other documents the
Company may request upon its sole discretion.
10. Market – means the market on which the Financial Instruments are subject to and/or
traded on, whether this market is organized / regulated or not and whether it is in the
relevant jurisdiction or abroad.
11. Market Maker – means a company which provides BID and ASK prices for financial
instruments.
12. Operations – means actions performed at the Client’s Account, following an order placed
by the Client, connected with but not limited to crediting of funds, return of funds, opening
and closing of trade transactions/positions and/or that relate to financial instruments.
13. Prices – means the prices offered to the Client for each transaction, which may be
changed without prior notice. Where this is relevant, the “Prices” given through the Trading
Platform include the Spread (see definition below).
14. Services – means the services described in section 2 of this Agreement through the
Trading Platform.
15. Spread – means the difference between the purchase price Ask (rate) and the sale price
Bid (rate) at the same moment. For avoidance of doubt, a predefined spread is for the
purposes of this Agreement assimilated commission.
16. Trading Platform – means an electronic system on the internet that consists of all
programs and technology that present quotes in real-time, allow the
placement/modification/deletion of orders and calculate all mutual obligations of the Client
and the Company.
17. Introducing Broker – means any person (natural person or a legal entity) who wishes to
refer Clients to IQOption and has entered into an Introducing Broker Agreement and has
successfully opened an IB Account (as defined in the Introducing Broker Agreement).
18. Serviced Countries – means any country available for registration on the Company's
Website (e.g. Thailand, Mexico, Egypt).
1. The subject of the Agreement shall be the provision of Services to the Client by the
Company under the Agreement and through the Trading Platform.
2. The Company shall carry out all transactions as provided in this Agreement on an
execution-only basis, neither managing the account nor advising the Client. The Company
is entitled to execute transactions requested by the Client as provided in this Agreement,
even if the transaction is not beneficial for the Client. The Company is under no obligation,
unless otherwise agreed in this Agreement and/or other documentation/information on the
Website, to monitor or advise the Client on the status of any transaction, to make margin
calls, or to close out any of the Client’s open positions. Unless otherwise specifically
agreed, the Company is not obligated to make an attempt to execute the Client’s order
using quotes more favorable than those offered through the Trading Platform.
3. The Investment and Ancillary Services which the Company should provide under the
terms of the Agreement are stated below, and the Company will provide them in its
capacity as a market maker under the terms of this Agreement. In addition, the Company
may, at its sole discretion without providing prior notice to the Client, decide to transmit
orders and/or be an intermediary for Clients’ transactions. The Services that the Company
provides in relation to one or more Financial Instruments are the following (the list below
shall not be regarded as exhaustive):
1. Investment services
i. Reception and transmission of orders in relation to one or more Financial
Instruments.
ii. Execution of the orders on behalf of the Clients.
iii. Dealing on Own Account.
2. Ancillary Services
i. Safekeeping and administration of the Financial Instruments for the Client’s
Trading Account, including custodianship and related services such as
cash/collateral management.
ii. Granting credits or loans to one or more financial instruments, where the
firm granting the credit or loan is involved in the transaction.
iii. Foreign exchange services where these are connected to the provision of
the Investment Services.
The Company does not provide investment, tax or trading advice unless
specified as such between the Client and the Company in a separate
agreement. Our services include ‘execution only’ meaning that the
Company will act on your instructions and will not advise you on any
transaction, nor will we monitor your trading decisions to determine if they
are appropriate for you or to help you avoid losses. You should obtain your
own financial, legal, taxation and other professional advice.
Trading in CFDs and other derivatives does not give you any right,
voting right, title or interest in the underlying instrument of the
Transaction. You understand that you are not entitled to take
delivery and are not entitled to ownership of any underlying
instrument. CFDs and other derivatives are not traded on a
regulated exchange and are not cleared on a central clearinghouse.
These exchange and clearinghouse rules and protections do not
apply. The Company reserves the right to, at its sole discretion and
for all CFD products, impose the following expiration times:
daily/weekly/monthly and/or no expiration at all.
4. Protected CFDs
On its Website, the Company is entitled to provide financial services of Contracts for Difference
(CFD) with intrinsic protection (Protected CFDs). The risk of loss for Protected CFDs is limited to
does not exceed the sum invested by the Client in a particular CFD contract with the addition of
any trading and/or ongoing trading fees incurred as a result of opening such CFD.
Clients may choose to opt in or out of the features offered by Protected CFDs by choosing the
option to use the balance in their trading account in order to keep a CFD position open (“CFDs
on margin”). In this instance, when the loss for a position reaches 95%, an additional 20% of the
original investment amount is reserved from the Client’s account. If the CFD position takes further
losses, the Client’s available balance is further reduced by 20% accordingly. The Client can limit
the additional funds reserved on his account balance by specifying his acceptable level of loss for
a CFD position.
In both features of CFDs described above, the Company offers negative account balance
protection, i.e. the Client’s losses may never exceed the total amount of funds available in the
Client’s account. In addition, the risk of loss in relation to the corresponding potential benefits for
CFDs described above is reasonably understandable in light of the particular nature of the
proposed financial contract.
3. General Provisions
1. Subject to the provisions of this Agreement, the Company agrees to provide the Client
with the Services subject to the Client:
a. Being of age of maturity in accordance with the jurisdiction he/she resides in or is
a resident of, is of legal competence and of sound mind.
b. Not residing in any country where distribution or provision of the financial products
or services offered by the Company would be contrary to local laws or regulations.
It is the Client’s responsibility to ascertain the terms of and comply with any local
laws or regulations to which they are subject.
c. Not being a USA/territories of the US and/or a resident of either the USA/territories
of the US, Canada, Afghanistan, Australia, Belarus, Belgium, Bouvet Island, Cuba,
Democratic Republic of the Congo, Eritrea, Ethiopia, Gibraltar, Haiti, Iran, Israel,
Japan, Libya, Mali, Myanmar, North Korea, Palestine, South Sudan, Sudan, Syria,
the Russian Federation, the United Kingdom, Ukraine, Vatican, any country of the
European Economic Area and/or other non-serviced countries.
2. The Company will offer Services to the Client at the absolute discretion of the Company,
subject to the provisions of this Agreement.
3. The Client is prohibited and shall not, under no circumstances, be allowed to execute any
transactions/Operations on the Trading Platform, Website and/or through his/her Account,
that would, as a result, exceed the total balance and/or amount of money
deposited/maintained with his/her Account. Such deposited amounts shall be considered
to have been provided as collateral, either in the form of a lien or otherwise, to the
Company by the Client by which the obligation of the Client to pay any money to the
Company is secured.
4. The Company shall facilitate the execution of trade activities/orders and/or transactions of
the Client, but the Client hereby acknowledges and accepts that the Company shall not at
any time provide any trust services and/or trading consultation or advisory services to the
Client.
5. The Company shall process all transactions/Operations of the Client in accordance with
the terms and conditions of this Agreement and on an execution-only basis. The Company
shall not manage the Client’s Account nor advise the Client in any way.
6. The Company shall process the orders/transactions requested by the Client under this
Agreement, irrespective of whether such orders/transactions may result in not being
beneficial for the Client. The Company is under no obligation, unless otherwise agreed in
this Agreement and/or other documentation/information on the Website, to monitor or
advise the Client on the status of any transaction/order, to make margin calls to the Client,
or to close out any of the Client’s open positions. Unless otherwise specifically agreed, the
Company is not obligated to process or attempt to process the Client’s order/transaction
using quotes more favorable than those offered through the Trading Platform.
7. The Company shall not be financially liable for any operations conducted by the Client
through the Account and/or on the Trading Platform.
8. Each Client shall be the only authorized user of the Company’s services and of the
corresponding Account. The Client is granted an exclusive and non-assignable right to the
use of and to access the Account, and it is his/her responsibility to ensure that no other
third party, including, without limitation, to any next of kin and/or to members of his/her
immediate family, shall gain access to and/or trade through the Account assigned to
her/him.
9. The Client shall be liable for all orders given through his security information, and any
orders received in this manner by the Company shall be considered to have been given
by the Client. So long as any order is submitted through the Account of a Client, the
Company shall reasonably assume that such orders are submitted by the Client and the
Company shall not be under any obligation to investigate further into the matter. The
Company shall not be liable to and/or does not maintain any legal relations with any third-
party other than the Client.
10. If the Client acts on behalf of any third party and/or on behalf of any third party’s name,
the Company shall not accept this person as a Client and shall not be liable before this
person, regardless if such person was identified or not.
11. The Client has the right to cancel his order given to the Company within 3 seconds after
the moment of giving such order to the Company (hereinafter referred to as the
“Cancellation”). The client agrees and understands that the three seconds cancellation
option offered by the Company is applicable and available for the client as long as the
price remains unchanged. Three seconds from the moment of giving the order to the
Company by the Client via the platform, the Company may (but is not obliged to) offer to
buy out the option from the Client and the Client has the right to agree to such offer
(hereinafter referred to as the “Buyout”). The Client is entitled to use such Cancellation or
Buyout option subject to the conditions specified on the platform. Such conditions can also
include the fee charged by the Company. Such a fee is specified on the platform. The
Company is obliged to provide all necessary information as to the conditions of
Cancellation and Buyout, their cost, etc. The Client acknowledges and agrees that the
provision of such information on the platform is sufficient. The Client acknowledges and
agrees that the use of Cancellation or Buyout is very risky to the Client as long as the cost
of Cancellation and/or Buyout depends on the market situation. The Client acknowledges
and agrees that he bears all the risks associated with the use of Cancellation and/or
Buyout.
12. The Client is entitled to use such Cancellation or Buyout option subject to the conditions
specified on the Trading Platform/Website, including without limitation to any fee to be
charged by the Company. The Company shall be obliged to provide all necessary
information as to the conditions of Cancellation and Buyout, including any applicable
costs, etc. The Client acknowledges, accepts and agrees that the provision of such
information on the Trading Platform is sufficient. The Client acknowledges, accepts and
agrees that the use of Cancellation or Buyout option entails large risks for the Client,
especially in the case where the costs associated with Cancellation and/or Buyout, depend
on the market situation. The Client acknowledges, accepts and agrees that he/she shall
bear all risks associated with the use of the Cancellation and/or Buyout option.
13. It is understood and agreed by the Client that the Company may from time to time, at its
sole discretion, utilize a third party to hold the Client’s funds and/or for the purpose of
receiving payment execution services. These funds will be held in segregated accounts
from such third party’s own funds and will not affect the rights of the Client to such funds.
14. The Company offers internal live chats where clients can share inter alia their trading ideas
and/or express their general thoughts. The client acknowledges and agrees that the
Company’s live chat feature is not and will not constitute a valid and/or accurate
information and/or information addressed to the clients/potential clients and/or in any way
information that is controlled by the Company and/or investment advice, as it is merely a
feature allowing clients to inter alia express their thoughts and ideas between themselves.
15. Provision of investment advice shall only be carried out by the Company subject to a
separate written agreement with the Client and after assessing the Client’s personal
circumstances. Unless such written agreement has been entered into between the Client
and the Company, the provision of reports, news, opinions, price movement alerts as
displayed in the Company’s trading platform and any other information by the Company
to the Client does not constitute investment advice or investment research.
1. By accepting this Agreement, the Client accepts that he has read and understood all the
provisions of this Agreement and related information on the Website. The Client accepts
and understands that some orders shall be executed by the Company as the counterparty
of the transaction in its capacity of Market Maker and shall act as a principal and not as
an agent on the Client’s behalf for the purpose of the Execution of orders. The Client is
informed that Conflicts of Interest may arise because of this model. Moreover, the Client
further accepts that the Company may transmit some orders and act as an intermediary
for Clients’ transactions. Reception of the order by the Company shall not constitute
acceptance, and acceptance shall only be constituted by the execution of the order by the
Company.
2. The Company shall be obliged to execute the Client's orders sequentially and promptly.
3. The Client acknowledges and accepts a) the risk of mistakes or misinterpretations in the
orders sent through the Trading Platform due to technical or mechanical failures of such
electronic means, b) the risk of any delays or other problems as well as c) the risk that the
orders may be placed by persons unauthorized to use and/or access the Account, and the
Client agrees to indemnify the Company in full for any loss incurred as a result of acting
in accordance with such orders.
4. The Client accepts that during the reception and transmission of his/her order, the
Company shall have no responsibility as to its content and/or to the identity of the person
placing the order, except where there is gross negligence, willful default or fraud by the
Company.
5. The Client acknowledges that the Company will not take action based on the orders
transmitted to the Company for execution by electronic means other than those orders
transmitted using the predetermined electronic means such as the Trading Platform, and
the Company shall have no liability towards the Client for failing to take action based on
such orders.
6. The client acknowledges and agrees that any products or services that may be offered by
the Company may not always be available for purchasing or use for trading purposes, and
it is in the Company's absolute discretion whether it will make these products available or
not to the clients at any time. The Company shall bear no liability, monetary or otherwise,
in relation to this section, including without limitation to not making available any product
at any given time.
7. The client agrees and understands the following in consideration of the below corporate
actions:
a. Where it is publicly available that a specific Company has filled and/or is in the
process of filing for Chapter 11 under US bankruptcy law and/or an equivalent to
Chapter 11 corporate action related to bankruptcy and/or bankruptcy law under
any national legislation/regulations, the Company reserves the right to close any
and all relevant positions in regard to the asset(s) of such Company and suspend
the related asset(s); the client’s position(s) held in the referred asset(s) will be
closed by the Company with the last available price on the platform and the client
will receive a prior notice on this matter. It should be noted that the Company will
not be held liable for any losses incurred to the client in relation to the aforesaid
closure of the position(s) and/or the suspension of the asset(s).
b. In circumstances where the underlying asset offered by the Company might be
subject to split and/or reverse split, the Company may decide to close the client’s
position(s) held in the referred asset with the last available price on the platform
prior to the occurrence of the split and/or reverse split event and the client will
receive a notification in this regard.
8. The Client acknowledges that the Company will have the right, at any time and for any
reason and without justification, at its sole discretion, to refuse to execute orders,
including, without limitation, in the following circumstances:
a. If the execution of the order aims or may aim to manipulate the market price of the
financial instruments (market manipulation);
b. If the execution of the order constitutes or may constitute abusive exploitation of
confidential information (insider trading);
c. If the execution of the order contributes or may contribute to the legalization of the
proceeds of illegal activities (money laundering);
d. If the Client has insufficient funds to cover the purchase of financial instruments or
if there is an insufficient number of financial instruments to cover their sale;
e. If the Client fails to fulfill any of his/her obligations towards the Company under this
Agreement;
f. The Company’s own exposure levels as set out in the Company’s internal policies
have been reached in respect of the Financial Instrument or the underlying asset
of the Financial Instrument the Client wishes to buy/sell. In this event, the Company
reserves the right to limit the size of trades and/or transactions;
g. If the Client seeks to become or becomes a US Reportable Person or a resident
of the USA/territories of the US and/or a resident of either the USA/territories of
the US, Canada, Afghanistan, Australia, Belarus, Belgium, Bouvet Island, Cuba,
Democratic Republic of the Congo, Eritrea, Ethiopia, Gibraltar, Haiti, Iran, Israel,
Japan, Libya, Mali, Myanmar, North Korea, Palestine, South Sudan, Sudan, Syria,
the Russian Federation, the United Kingdom, Ukraine, Vatican, any country of the
European Economic Area and/or other non-serviced countries.
Any such refusal by the Company shall not affect any obligation, which the Client may have
towards the Company.
1. The Client acknowledges that, at its own discretion, under certain market conditions and/or
depending on the availability of the underlying asset on the relevant market, the Company
may have to close all or a part of the Client’s positions. Including but not limited to positions
where it has reached or surpassed internal exposure levels and/or where for any reason
the underlying asset is unavailable on the relevant market. The Company undertakes to
provide prior notification to the Client in case a position will be liquidated by the Company.
5. Limitation of Liability
1. The Company does not guarantee uninterrupted service, safe and errors-free, and
immunity from unauthorized access to the trading sites' servers nor disruptions caused
from damages, malfunctions or failures in hardware, software, communications and
systems in the Client's computers and in the Company's suppliers.
2. Supplying services by the Company depends, inter alia, on third parties and the Company
bears no responsibility for any actions or omissions of third parties and bears no
responsibility for any damage and/or loss and/or expense caused to the Client and/or third
party as a result of and/or in relation to any aforesaid action or omission.
3. The Company will bear no responsibility for any damage of any kind allegedly caused to
the Client, which involves force majeure or any such event that the Company has no
control of and which has influenced the accessibility of its trading site.
4. Under no circumstances will the Company or its Agent(s) hold responsibility for direct or
indirect damages of any kind, even if the Company or its Agent(s) had been notified of the
possibility of aforesaid damages.
5. In case a Client registers an Account through an Introducing Broker, referring agents, or
other third parties, it is hereby agreed as follows:
● The Company shall not be responsible or liable for any agreement or arrangement
that may exist between the Client and these persons, or for any additional costs
that may arise as a result of such agreement;
● The Introducing Broker and/or referring agents are not representatives or agents
of the Company, and they do not act on behalf of the Company. In this respect,
they are not authorized to provide any guarantees or any promises regarding the
Company or its services nor provide advice or personal recommendations to the
Client regarding the Client’s Account and/or transactions and the Company shall
accept no responsibility whatsoever for any such advice or recommendations.
6. Settlement of Transactions
1. The Company shall proceed to a settlement of all transactions upon execution of such
transactions.
2. An online statement of Account will be available for printing to the Client on the Trading
Platform of the Company, at all times.
1. The Client shall indemnify and keep indemnified the Company and its directors, officers,
employees or representatives against all direct or indirect liabilities (including without
limitation all losses, damages, claims, costs or expenses), incurred by the Company or
any other third party in respect to any act or omission by the Client in the performance of
his/her obligations under this Agreement and/or the liquidation of any financial instruments
of the Client in settlement of any claims with the Company, unless such liabilities result
from gross negligence, willful default or fraud by the Company. This indemnity shall
survive termination of this Agreement.
2. The Company shall not be liable for any direct and/or indirect loss, expense, cost or liability
incurred by the Client in relation to this Agreement, unless such loss, expense, cost or
liability is a result of gross negligence, willful default or fraud by the Company.
Notwithstanding the provisions of section 8.1 above, the Company shall have no liability
to the Client whether in tort (including negligence), breach of statutory duty, or otherwise,
for any loss of profit, or for any indirect or consequential loss arising under and/or in
connection with the Agreement.
3. The Company shall not be liable for any loss of opportunity as a result of which the value
of the financial instruments of the Client could have been increased or for any decrease
in the value of the financial instruments of the Client, regardless of the cause, unless such
loss is directly due to gross negligence, willful default or fraud on the part of the Company.
4. The Company shall not be liable for any loss which is the result of misrepresentation of
facts, error in judgment or any act done or which the Company has omitted to do,
whenever caused, unless such act or omission resulted from gross negligence, willful
default or fraud by the Company.
5. The Company shall not be liable for any act or omission or for the insolvency of any
counterparty, bank, custodian or other third party which acts on behalf of the Client or with
or through whom transactions on behalf of the Client are carried out.
6. In the event that the Company acts as an intermediary to Clients transactions, the Client
hereby agrees and acknowledges that:
1. under certain market conditions at the time of execution and/or depending on the
risk management framework of the third-party market maker, the Company may
have to cancel the Client’s trade(s) and/or transaction(s) and return the relevant
invested funds to the Client’s trading account balance. The Company undertakes
to provide adequate notification to the Client in such a case.
2. Should the aforementioned occur, the Client will have no right, claim or demand
from the Company and undertakes to indemnify the Company for any damage
caused by the Company's aforesaid action.
9. Personal Data
1. By accepting the terms and conditions of this Agreement, the Client irrevocably consents
to the collection and processing of his/her personal data/information by the Company
without the use of automatic controls, as the same are provided by him/her to the
Company. The term personal data for the purposes of this Agreement shall mean: the
Name, Surname, Patronymic, gender, address, phone number, e-mail, IP address of the
Client, Cookies and information that relates to the provision of Services to the Client (for
example, the Client’s trading story).
2. The Client shall be obliged to provide correct, accurate and complete personal
data/information as requested by the Company.
3. The purpose of collecting and processing the personal data is to comply with applicable
regulating legislation requirements, including without limitation to anti-money laundering
regulations, as well as for any and all purposes in relation to this Agreement, including
without limitation to enable the Company to discharge its obligations towards the Client.
4. The Client acknowledges and consents to that, for the purposes described in the section
directly above, the Company shall be entitled to collect, record, systematize, accumulate,
store, adjust (update, change), extract, use, transfer (disseminate, provide, access),
anonymize, block, delete, destroy such personal data and/or perform any other actions
according to the current regulating legislation.
5. The Client acknowledges and consents to the Company storing, maintaining and
processing his/her personal data in the manner as described in this Agreement during the
term of the Agreement and for a minimum of 7 years following any termination of the
Agreement.
6. The Client hereby acknowledges, accepts, agrees and consents to the disclosure of
personal data by the Company to third parties and their representatives, solely for the
purposes of the Agreement, including without limitation in order to facilitate
processing/execution of the Client’s orders/Operations, provided that at all times (i) the
amount of personal data to be disclosed to any such third party is proportionate and/or
limited solely to facilitate to the actions as described above, and (ii) the Company shall
ensure that such third party shall treat the personal data in accordance with applicable
laws and regulations.
7. The Company shall not be entitled to make available the personal data in public and/or
disclose such personal data for any other purposes, subject to disclosure required under
applicable laws and regulations.
8. During processing of the personal data, the Company shall take necessary legal,
organizational and technical measures to protect such personal data from unauthorized
or accidental access, destruction, change, blocking, copying, provision, and dissemination
as well as from any other illegal actions.
10. Assignment
1. The Agreement shall be personal to the Client, and the Client shall not be entitled to assign
or transfer any of his/her rights or obligations under this Agreement.
2. The Company may at any time assign or transfer any of its rights or obligations under this
Agreement to a third party. The Company shall notify the Client of any such assignment.
The Client hereby confirms to have read, understood and hereby accepts the risk statement
relating to the use of Services on the Website, as the same is available electronically via the
Website.
By accepting this Agreement, the Client accepts that the Client has read and understood the
information contained in this Agreement and the Company’s general description of the nature and
risks of different Financial Instruments and/or Service(s) which can be found in our Risk
Disclosure.
1. One-Click Trading mode allows you to perform trading operations on the platform with
only one click on the Buy/Call or Sell/Put buttons, without any additional confirmations.
2. Opting in for the One-Click Trading mode means that you acknowledge that you have read
and understood the following terms and conditions, and you agree to be bound hereby.
3. Your current version of the platform enables you to choose between the following modes
for order submission. You agree that you will be bound by the procedures and conditions
specified herein with respect to each such mode.
● There are several steps you have to follow when using the default mode for the
submission of orders. Using the default mode, you first invoke the instruments
menu and choose the assets you want to trade. Then you select all parameters
depending on the instrument you have chosen and confirm your order submission
by clicking either Buy/Call or Sell/Put buttons depending on the particular order
type selected and your trading intentions. Using the default mode, a confirmation
window will appear, and you will have to confirm your intentions and the trade
details in order to confirm the transaction. Your order will not be submitted until
you have completed the aforementioned procedure.
● The One-Click Trading mode for order submission (“One-click trading”) is a one-
step process. You will be submitting orders when you single-click either Buy/Call
or Sell/Put buttons.
4. There will be no subsequent confirmation prompt for you to click; hence you should ensure
beforehand that all parameters are set based on your trading intentions. You will not be
able to withdraw your order once you click the Buy/Call or Sell/Put buttons (with the
exemption of a 3-second cancellation period for binary options) and only certain
parameters such as stop loss and take profit orders for CFDs can be modified after having
opened a trade. Under normal market conditions and system performance, a market order
will be promptly filled after submission, and you will have entered into a binding
transaction.
5. You can activate or deactivate One-Click Trading mode in the settings of the platform.
One-Click Trading can be activated or deactivated for one or several instruments in the
settings.
6. By selecting the One-Click Trading mode, you understand that your orders will be
submitted by clicking the Buy/Call or Sell/Put button, without any further order
confirmation. You agree to accept all risks associated with the use of the order submission
mode you have chosen, including, without limitation, the risk of errors, omissions or
mistakes made in submitting any order.
7. You agree to fully indemnify and hold harmless the Company from any and all losses,
costs and expenses that may incur as a result of any such errors, omissions or mistakes
by you or any other person trading on your behalf.
8. If you accept the One-Click Trading terms and conditions, tick the “buy in one click” option
when opening trades on the platform. If you do not accept the conditions, do not tick the
box and do not use the One-Click Trading function.
9. The IQ Lite mobile app only works in one-click trading mode. If/when using the app, you
should understand that your orders will be submitted exclusively by clicking the Buy/Call
or Sell/Put button, without any further order confirmation.
10. If you download and use the IQ Lite app, such acts shall be interpreted as direct and
explicit acknowledgment and acceptance of the risks associated with the use of the “One-
Click Trading mode” including, and without limitation of, the risk of errors, omissions or
mistakes made in submitting any order.
1. The Company shall be entitled to receive a fee from the Client regarding the Service(s),
provided by the Company.
2. The Company may pay a fee/commission to the Introducing Broker, referring agents, or
other third parties based on a written agreement. This fee/commission is related to the
frequency/volume of transactions and/or other parameters. All applicable fees or charges
can be found on the Company’s Website (General Fees). The Company has the right to
amend its fees and charges from time to time.
3. Ongoing trading fees, including inter alia swaps, shall be charged and deducted from the
Client’s account balance. In case the Client does not maintain enough funds in his/her
balance, the relevant position subject to swap will be closed by the Company.
4. The Client agrees that any amounts sent by the Client will be deposited to the Account at
the value on the date of the payment received and net of any charges / fees charged by
the bank or any other intermediary involved in such transaction process and/or in any
other case, the Client shall authorize the Company to withdraw the fee by way of transfer
from the Client’s Account.
1. The terms and conditions of this Agreement as well as any matters pertaining to this
agreement, including without limitation to matters of interpretation and/or disputes, shall
be governed by the laws of Saint Kitts and Nevis.
2. The Company and the Clients irrevocably submit to the jurisdiction of the courts of Saint
Kitts and Nevis.
3. The Company shall be entitled to use the interpreter's services during the court trial in
case of dealing with a disputable situation according to the legislation of theSaint Kitts and
Nevis.
1. The Client shall agree to make a deposit to his/her Account to use the Company Services
or any other additional services ordered by the Client on the Website as well as all
additional expenses (if necessary), including but not limited to any taxes, duties, etc. The
Client shall be completely responsible for timely depositing the funds into his/her Account.
Provider of payment services shall ensure only fulfillment of payment in the amount
defined by the Site and shall not be liable for payment of the above-mentioned additional
amounts by the Website’s Client.
2. The payment is considered to be processed and cannot be returned after clicking the
“Payment” button. By clicking the “Payment” button, the Client shall agree that he/she
cannot return the payment or require its recall. Additionally, by accepting the terms and
conditions herein contained , the Client as the owner of the payment card confirms that
he/she shall be entitled to use the Services offered on the Website.
3. By accepting the terms and conditions of this Agreement and depositing funds to the
Account, the Client agrees to use the Website’s Services and accepts that the processing
of any of the Client’s payment shall be executed by a provider of payment services, being
a third party to this Agreement (the “Provider”), and the Client further acknowledges and
accepts that no legal right exists for return of already purchased Services or other options
of payment cancellation. In case if the Client is willing to refuse from using the 1-Click
service for the next purchase of the Service, the Client can refuse from 1-Click service
using the Account on the Website.
4. Note that 1-click deposits (recurring payments) are not processed as 3-D secure
transactions, the client needs to enable the 3-D secure function if he would like the
payments to be processed as 3-D secure.
5. The Provider shall not be in any case liable for the refusal/impossibility to process the data
connected with the payment card of the Client, or for the refusal connected with failure to
obtain permission from the issue bank to process payment using the payment card of the
Client. The Provider shall not be in any case liable for the quality, amount, and price of
any service, offered to the Client or purchased by the Client of the Website using the
payment card of the Client. Paying for any Services of the Website, the Client first of all
shall be obliged to fulfill the rules of using the Website. We are asking to consider that only
the Client as the owner of the payment card shall be liable for timely payment of any
service ordered via the Website and for all additional expenses/fees connected with this
payment. The Provider shall only be the performer of payment in the amount specified by
the Website and shall not be in any case liable for any pricing, general prices and/or total
sums.
6. In case of the situation connected with the Client’s dissent with the terms mentioned above
and/or any other reasons, we are asking the Client to promptly refuse from making a
payment and to directly address the administrator/support of the Website if necessary.
Technical Regulation
1. The Client acknowledges that these General Terms are an integral part of this Agreement.
2. It is the Client's responsibility to verify that all transactions and Service(s) received are not
contradictory to any applicable law and to undertake any other legal duty emanating from
the use of the Website at the Client’s sole option, discretion and risk, and the Client is
solely responsible for ascertaining whether it is legal in the Client's jurisdiction and/or place
of residence. The Client holds sole liability for all transactions in his Trading Account,
including all card transactions or other means of deposit and withdrawal transactions (as
stated below). The Client acknowledges that the Company reserves the right to accept or
decline any deposit and/or funding and/or withdrawal request by the Client depending on
the payment method that the Client chooses (which includes but is not limited to the third
party financial institution from which the Client wishes to deposit/withdraw funds with the
Company (Third-Party Institutions)), and the Company may suggest to the Client an
alternative for its request. It is important to note that the Company does not have and
cannot in any way have any, control over such Third-Party Institutions and any
transactions made by the Client through the Platform using such institutions, and it is
hereby acknowledged and agreed that the Company shall bear no liability, monetary or
otherwise, in relation to any loss of funds incurred by the Client pursuant to any actions or
omissions of Third-Party Institutions.
3. The Client is responsible for securing his/her Username and Password for his Trading
Account. The Client holds sole responsibility for any damage caused due to any act or
omission of the Client causing inappropriate or irregular use of the Client Trading Account.
4. It is clearly stated and agreed by the Client that the Client bears sole responsibility for any
decision made and/or to be made by the Client relying on the content of the Website and
no claim and/or suit of any kind will arise to that effect against the Company and/or its
directors and/or employees and/or functionaries and/or Agents (the Company and/or its
Agents). The Company and/or its Agents will hold no responsibility for loss of profits due
to and/or related to the Website, Transactions carried out by the Client, Services and the
General Terms of use or any other damages, including special damages and/or indirect
damages or circumstantial damages caused, except in the event of malicious acts made
by the Company.
5. Without limitation of the aforesaid and only in the event of definitive judgment by court or
other authorized legal institution resolving that the Company and/or its Agent(s) hold
liability towards the Client or third party, the Company's liability, in any event, will be limited
to the amount of money deposited and/or transferred by the Client to the Trading Account
in respect of the transaction which caused the liability of the Company and/or its Agent(s)
(if such was caused).
6. No Trading Account will be approved without the completion of the Company’s compliance
procedures, including the identification and verification of the Account.
2. Risks
1. The value of the Financial Instruments offered by the Company may increase or decrease.
The Client acknowledges that they fully understand the risks involved in trading CFDs
(and other similar products), including, but not limited to, the risk of loss of all funds.
2. CFD Trading does not give you any right to the underlying instrument of the Transaction.
This means that you do not have any interests in, or the right to purchase, any underlying
shares in relation to such instruments because the CFDs represent a notional value only.
3. Virtual currencies are complex and high-risk products, and their prices fluctuate widely; as
such, they entail the risk of losing the entire invested capital. Trading cryptocurrencies
may result in significant loss over a short period of time. Clients should not trade in virtual
currencies in case they do not have the necessary knowledge and expertise in these
products.
4. The Client acknowledges that he has read, understood and accepted the Company’s risk
disclosure information found on the Company’s Website.
3. Financial Information
1. The Company should not be held responsible for any losses that the Client may incur (or
to a third party) due to reliance on inaccurate or erroneous financial information on the
Website.
2. The Client should verify the accuracy and reliability of the information on the Website and
its appropriateness in comparison with other dependable information sources. The
Company will not be held responsible for any allegedly caused claim, cost, loss or damage
of any kind as a result of information offered on the Website or due to information sources
used by the Website.
3. The Client approves and accepts that any oral information given to him/her in respect of
his Trading Account might be partial and unverified. The Client accepts sole risk and
responsibility for any reliance on the aforementioned information. The Company does not
give any warranty that pricing or other information supplied by it through its trading
software or any other form is correct or that it reflects current market conditions.
A. The processing of a Client’s request and/or order shall be carried out as follows:
1. Following submission of a request/order, such request/order shall undergo a
correctness test on the Trading Platform;
2. The request/order shall be sent from the Trading Platform to the server;
3. The request/order shall undergo a correctness test by the server;
4. The server shall then forward the results of the correctness test to the Trading
Platform;
5. In case that the connection between the trading platform and the server is correct,
the trading platform will receive the results of processing of the Client request or
order by the Company.
B. The time of the process may vary and depends on the quality of the communication
between the Trading Platform and the server of the Company, as well as on the market
conditions. In normal market conditions, the time of the process usually varies between
0–4 seconds. In market conditions that differ from normal, the time of Client request/order
processing can be higher than that.
C. The server of the Company may refuse the Client’s request/order in the following cases:
1. If the Client sends the request before the first quote on the Trading Platform on the
market opening.
2. If there is not enough funds in the Client’s account for opening a new position;
3. If the Client sends the request/order before the opening of the trading session;
4. When market conditions differ from normal, such as there is significant volatility or
instability in the markets, or the industry as a whole, preventing us from providing
our services in an orderly manner, including any instances where we are unable
to receive data and/or we receive incorrect data from our service providers.
5. When market conditions differ from normal, such as there is significant volatility or
instability in the markets, or the industry as a whole, preventing us from providing
our services in an orderly manner, including any instances where we are unable
to receive data and/or we receive incorrect data from our service providers.
6. When using the trading platform, it is allowed to use only one tab of the browser.
In case of using several tabs of the browser, the results of trade can be corrected
and/or canceled.
5. Quotes
1. The Client acknowledges that the only reliable source of quote flow information is the main
server for customer requests. The quotes on the Trading Platform cannot serve as a
reliable source of information about the real quotes flow, as in the case of unstable
connection between the Trading Platform and the server part of the quotes from the flow
may not reach the Trading Platform.
2. The graphs displayed on the Trading Platform are indicative. Thus, the Company does not
guarantee that the transaction will be made at the same prices specified on the graphs in
the Trading Platform at the time of submission of the other customer transactions.
3. The price displayed on the Trading Platform is formed by the formula (Bid+Ask)/2.
4. Non-market quote – the price on the Trading Platform which does not correspond to the
price on the market at this moment of time (hereinafter referred to as the “Non-market
price”).
5. In case that the Company executed the Client’s request/order for Non-market quote, the
following shall be imposed on the Company’s duty:
a. In case of position closing – correction of the financial result between incorrect closing
of the position and closing according to real market price corresponding to the closing
moment of transaction according to Non-market price.
b. In case of position opening – the Company reserves the right to cancel the financial
result regarding such position.
6. Copyright
2. The Company is the owner of all intellectual property rights on and throughout the Website
as well as the material on it including any copyright, database right and trademarks. Any
such right not belonging to the Company belongs to third parties and is protected by
copyright laws and treaties around the world. All such rights are reserved.
3. All copyright, database rights, trademarks and any other intellectual property rights in the
content of and/or throughout the Website, belong to the Company or a third party,
including without limitation to licensors and vendors of the Company. The material and
content on the Website (in whatever form it exists), may or may not be identified by a
symbol, and they include, but are not limited to designs, photographs, graphics, drawings,
text, etc. The lack of any such symbol should not be understood as meaning that the
name, term or data is not the intellectual property of either the Company or any third party
or any licensor of the Company.
4. IQOPTION (in word or stylized forms) has been registered internationally.
5. The use of the word IQOPTION and/or any trademark or intellectual property rights of the
Company (as referred to in this paragraph 6.1), without the Company’s express and
written pre-approval, is strictly prohibited in all ways. Such prohibited acts, include but are
not limited to copying, duplicating, presenting in public, altering, advertising, broadcasting,
transferring, selling, or delivering trademarks or any intellectual property rights, in whole
or in part to any third parties, distributing, including by publishing on the Internet, or making
any commercial use of the trademarks/intellectual property rights, in whole or in part.
6. Any reference, presentation and/or use on the Website of trademarks and/or any
intellectual property rights which are not owned by the Company but are owned by other
third parties (Third-Party IP) is fair since their usage is limited to (a) descriptive and
informative purposes and at no time as part of the Company’s Services, and (b) the
minimum necessary. Such Third-Party IP is on the Website only for informative purposes,
to provide a simple description of the service/goods of the particular third party and of the
use of such service/goods by the Company within the context and for the purpose of
performing its obligations under this Agreement for the provision of the Services.
7. For the sake of clarity, it is noted that the mere description of the Third-Party IP is not of a
commercial nature and is only a description without which it is impossible to uniquely
identify them, is not an advertisement for goods and/or services of the third parties or the
Services of the Company, and does not imply a comparison between the goods and/or
services of any third parties and the Company.
8. The Company and the owners of the Third-Party IP (excluding official licensors, partners,
vendors) are not affiliated in any way, and/or are not partners, or sponsors to each other,
they are not bound by licensing, marketing, and/or any other agreements or mutual
obligations, unless this is expressly stated on the Website.
9. Unless explicitly stated otherwise, any material and/or message, including without
limitation, idea, knowledge, technique, marketing plan, information, questions, answers,
suggestions, emails and comments (hereinafter – “Information”) delivered to the Company
shall not be considered the Client's confidential or proprietary right of. Consent to the
Agreement will be considered as authorization to the Company to use the entire Clients'
Information (excluding Clients' Information designated for personal identification), at the
absolute and sole discretion of the Company without requirement of any additional
permission from the Client and/or the payment of any compensation due to such use.
10. The Client undertakes that any notice, message or any other material supplied by the
Client shall be appropriate and shall not harm other persons including their proprietary
rights. The Client shall refrain from uploading or sending any illegal and/or harmful and/or
disturbing to other Clients material, and is strictly forbidden from taking any action, which
might damage the Company.
1. The Website might include general information, news, comments, quotes and other
information related to financial markets and/or advertising. Some information is supplied
to the Website by unaffiliated companies.
2. The Company does not provide investment research. All news, comments, quotes and
other information related to financial markets published by the Company are of a
promotional/marketing nature only.
3. The Company does not prepare, edit or promote the information/links and/or other
information provided by unaffiliated companies.
4. The Company will not be liable for the content of any third-party websites or the actions
or omissions of their proprietors, nor for the contents of third-party advertisements and
sponsorship on those websites. The hyperlinks to other websites are provided for
information purposes only. Any Client and/or potential client uses any such links at his/her
own risk.
1. If the amount of available funds is sufficient to open a position – the position will be
opened.
2. If the size of the available funds is insufficient to open a position – the position will not be
opened.
3. The Client’s order to open a position is processed, and the position is opened only after
the corresponding entry in the server log file. Each new position is assigned with a serial
number.
Closing of a trading position occurs at the current price at the trading server at the moment of
closing of the trading operation.
11. Fraud
In the event that the Company has reasonable suspicion to believe and/or comes to its attention
that the Client has acted fraudulently with regard to the subject matter of the Agreement, including
without limitation to the following occurrences:
1. Fraud associated with credit card transactions and other ways to fill a balance that does
not belong to the Client;
2. Fraud associated with the use of software for false trading results;
3. Fraud associated with errors and system failures for false trading results
The Company shall be entitled to block the Client's account without prior notice and without the
possibility of further money withdrawal, and/or entitled to unilaterally terminate the Agreement in
the extrajudicial procedure.
12. Benefits
The Company may provide benefits to clients, including but not limited to, VIP status, tournaments
and/or other privileges (“Benefits”), at its absolute discretion and subject to fulfilling the required
conditions.
1. The Company reserves the right, without prior notification, to amend or cancel any of the
Benefits provided at any time for any reason;
2. Conditions are subject to change at any time and may vary depending on each region;
3. It is prohibited to abuse any of the privileges provided by the Company (e.g. creating
multiple trading accounts to claim these Benefits);
4. The client may submit a request to [email protected] to stop receiving such Benefits
at any time.
13. Foreign Exchange
1. For any conversion required to be effected from one currency to another for the execution
of any order, the Company is entitled at its absolute discretion to debit the Client’s Trading
Account with the equivalent amount of the transaction in the currency in which the Client
holds the Trading Account.
2. The Client acknowledges and agrees that he shall undertake all risks deriving from any
such conversion and, in particular, the risk of loss which may be incurred as a result of the
fluctuation in the exchange rates.