SIGNATURE 2 SERIES

Signature 2 Series
Nitro Pro Manual
Installation / Operation
Manual
SIGNATURE 2 SERIES

Installation Requirements......................................................................Page 2

Electrical Connection.............................................................................Page 4

Final Check & Annual Maintenance......................................................Page 5

Control Start-Up Procedures.................................................................Page 6

Master Programming..............................................................................Page 9

Utilizing Bluetooth..................................................................................Page 10

Control Valve Power Assembly.............................................................Page 11

Nitro Pro Valve Body Assembly............................................................Page 12

Meter Assembly......................................................................................Page 14

Additional Information............................................................................Page 15

Troubleshooting......................................................................................Page 17

Error Codes..............................................................................................Page 17

WARNING

Lubricants
Do NOT use Vaseline, oils, hydrocarbon lubricants or spray silicone anywhere! Petroleum base lubricants will
cause swelling of o-rings and seals. The use of other lubricants may attack plastic Noryl®. It is recommended that
Dow Corning® silicone grease be used as a lubricant for all control valves. Dow Corning® 7 Release Compound
is used in the manufacture of Chandler Systems control valves. (Part # LT-150)

Sealants
Pipe dope and liquid thread sealers may contain a carrier that attacks some plastic materials. It is recommended
that Teflon® tape be used to seal plastic Noryl® threaded fittings.
 SIGNATURE 2 SERIES
Installation
Installation Requirements

Make sure you have level floor position ahead of piping into water heater.
Unit must be installed at least 10 feet ahead of the inlet to a water heater to prevent damage due to back-up hot
water.
DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur!
Locate the unit near an unswitched, 120 volt / 60 Hz grounded electrical outlet.
Check for distance and proper drain installation (e.g. floor drain, washing machine standpipe).
Determine type and size of piping required for filter connection (e.g. copper, galvanized, PVC plastic).
Note : If household plumbing is galvanized and you intend to make the installation with copper (or vice versa),
obtain di-electric unions to prevent dissimilar metal corrosion.
Note : Where the drain line is elevated above the control valve or exceeds 20 feet in length to reach the drain,
use 3/4” I.D. drain line tubing instead of 1/2” I.D. Drain line tubing is not included.
Caution : If sweat soldering copper pipe (remember to always use lead free solder and flux), cover yoke and bypass
valve with wet rags to prevent heat damage to connections and control valve. If using PVC or plastic pipe,
primers and solvent cements specifically recommended for use with potable water are required.
Note : All plumbing lines not requiring “soft” water should be connected “upstream” of the softener, if installed.
(See Typical Installation Diagrams.)

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SIGNATURE 2 SERIES
Installation

Installation Procedure

- Water Supply Connection and Bypass Valve -

To allow for filter servicing, swimming pool filling or lawn sprinkling, a manual Bypass Valve has been installed at the
factory. The Bypass allows raw water to be manually routed around the filter.

1. Position filter at desired location for installation. If a water softener is to be installed, the filter should be
positioned first and then the softener. (See Installation Diagrams.)

2.The filter material is shipped separately from the mineral tank. The tank must be loaded with material after
tank has been placed at the desired location.
A. Remove the control valve by unscrewing from the tank.
B. Use cap provided to place over top of distributor tube to prevent material from entering tube while
filling.
C. Place media funnel in hole on top of tank.
D. Pour several gallons of water in the tank. (Fill tank about 1/3 full.)
E. Pour in the required filter media. No gravel is required. The required quantity & type of media is listed
in the filter specifications.
F. After installing filter media, add the included pack of aeration balls.
G. After filling the tank with material, use a garden hose or several buckets to fill the tank with water.
Note : This will permit the filtering media to become soaked while preparing the installation and will
prevent the control valve from being plugged with floating material on initial backwash.
H. Remove funnel and clean filter media from tank threads.
I. Remove cap from distributor tube.
J. Replace control valve on mineral tank.

3. Turn OFF main water supply and OPEN nearest faucet to relieve pressure.

4. Cut main line and install appropriate elbows and extensions.

Caution : Raised arrows located on the sides of control valve body and bypass valve indicate proper direction
of water flow. Install inlet and outlet piping in direction of arrows.

- Drain Line Connection -

1. Pull out clip and remove drain line assembly located on the right side of control valve. Remove drain line
hose elbow and wrap threads with Teflon tape. Reinstall drain line hose elbow. Replace drain line assembly
and reinstall clip.

Caution : Hand tighten only!

2. Install 1/2" I.D. drain line tubing (not included) from hose elbow to an open drain. A 4" gap between end
of the drain line and the open drain is required to prevent waste water backflow. Keep the drain line as short
as possible. An overhead drain line can be used if necessary, but should discharge below the control valve.
A syphon trap (taped loop) at the outlet of the drain line is advisable to keep the drain line full and assure
correct flow during backwash. Elbows or other fittings must be kept at a bare minimum.

Note : Where the drain line is elevated above the control valve or exceeds 20 feet in length, 3/4" I.D. drain line
tubing should be used.

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 SIGNATURE 2 SERIES
Electrical Connection

- Electrical Connection -

1. Connect the power cord and plug power supply into a 115 volt / 60 Hz receptacle.

Note : Do not plug into an outlet controlled by a wall switch or pull chain that could inadvertently be turned off

Electronic Connections

P = Power Supply

B = Powered in Backwash Cycle Only

P B S
S = Powered in Entire Regen. Cycle

Installation Procedures

1. Move the bypass valve slowly to the Service position or open the main valve and allow water to flow to the
mineral tank.

2. When the water stops flowing into the tank, open a treated water tap and allow air to be released from the
lines. Allow several minutes during this time to follow steps on valve for setting the time. Once time of day
is set, go back to main menu. Then close the tap. Open the bypass valve or main valve completely. The
days for backwash and air draw are already programmed.

Anytime media (other than very fine mineral on initial startup) is apparent in the service lines, it usually indicates one of
the following problems :

A. The unit is plumbed in backward allowing the media to be carried in the service line.

B. The distributor tube inside the tank is not seated inside the valve or is damaged in some way.

C. If the media flows to the drain during backwash, after a reasonable period of soaking, check the drain line flow
control to be sure that excessive water is not going to the drain allowing mineral to siphon out of the tank.

3. Hold down set/change button for five (5) seconds. (A “1” will appear), release and repeat. The unit will now
enter backwash. Allow the unit to perform an entire cycle. This will rinse media and charge up the air chamber.

4 Once unit is back in service, (approximately 60 minutes) clean water will be available.Any water used
during a cycle will be untreated.

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SIGNATURE 2 SERIES
Final Checkout and Annual Maintance

- Final Checkout -

1. Be certain that the bypass valve is in Service position and main valve is completely on.

2. Check electrical supply to be certain the cord is connected to an uninterrupted 115 volt outlet.

3. Be certain the warranty card is filled out and mailed in.

4. Leave this manual with the homeowner.

Important Notice - The plumbing system, piping, pressure tank, hot water tanks, softeners, etc. that have been exposed to
iron bearing water may need to be cleaned of the precipitated iron that has been collected in them or iron bleed thru may
be a problem. We suggest all tanks be drained and flushed thoroughly.

- Annual Maintenance –

Annual replacement of the seal kit is required in all single tank air systems due to air drying of the seals over time. Poten-
tial performance issues will result if this maintenance interval is not performed. Any system problems associated with this
required system maintenance not being accomplished will not be covered by the factory warranty.

Main Menu

12:00

1. To enter Main Menu, press the Menu/Enter button.

(Time of Day will flash)

2. To set the Time of Day, press the Set/Change button.

(First digit will flash) Example [12:00]
- To change digit value, press the Set/Change button.
- To accept the digit value, press the Menu/Enter button.
- Next digit will flash to begin setting.
- Once the last digit display is accepted, all digits will flash.

3. To set A.M. or P.M., press the Menu/Enter button.

- To change digit value, press the Set/Change button. Example [ A ]
- To accept the digit value, press the Menu/Enter button.
- Once A.M. or P.M. is accepted, the next menu item will flash.

4.Days Between Backwash

- Press Menu / Enter Button. This display is used to set the maximum amount of time (in days) the unit can
be in service without a backwash. This option setting is identified by the letter ‘A’ in the left digit.
Backwash will begin at the set Backwash Time. A “00” setting will cancel this feature. The Max Value for
this item is 29.
Example: Every 7 days (A - 06) (Factory Setting)

To Adjust this Value Press the Set / Change Button.
To Accept the Digit Value Press the Menu / Enter Button.

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 SIGNATURE 2 SERIES
Control Start-Up Procedures

5.To set the Number of Days between Air Draw Cycles (d), press the Set/Change Button
Repeat instructions from step (2) Example (d - 01 )
Notes: 1) Maximum value is 29.
2) If value set to 0, air draw is turned off, but an air cycle will still be completed when
backwash cycle occurs. If the Number of Days between Air Draw Cycles is set to
a higher number of days than the Number of Days between Backwash Cycles, it
will have no effect. In order to turn off all cycles, both the Days between Backwash
and Days between Air Draw Cycles must be set to 0.
3) Default setting is 1 day.

6. To Exit Main Menu, press the Menu/Enter button.

Note: If no buttons are pressed for 60 seconds, the Main Menu will be exited automatically.

Normal Operation

1.Home Display
a. Alternates between the display of Time of Day and Number of Days until the Next Backwash.
- Days Remaining until the Next Backwash will count down from the entered value until it reaches 1
day remaining.
- A Backwash Cycle will then be initiated at the next designated regeneration time.

2. Battery Back-Up (Uses a standard 9-volt alkaline battery.)

Features of Battery Back-Up:
• During power failures, the battery will maintain the time of day as long as the battery has power. The
display is turned off to conserve battery power during this time. To confirm that the battery is
working, press either button and the display will turn on for five (5) seconds.

• If power failure occurs while system is regenerating, the Signature 2 will motor to a shut off position
to prevent constant flow to drain. Depending upon system pressure and other factors, it is possible to
observe a reduced flow to drain during this step. After power is restored, the Signature 2 will return
and finish the cycle where it left off prior to the power interruption.

• When used without battery back-up, during a power failure, the unit stops at its current point in the
regeneration position and then restarts at that point when the power is restored. The time will be
offset by the increment of time the unit was without power, so it is necessary to reset the time of day
on the unit. No other system will be affected.

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SIGNATURE 2 SERIES
Control Start-Up Procedures

Starting Extra Regeneration Cycle

1. To Start Delayed Extra Cycle Example ( 1 )

If Days Remaining Until Next Regeneration does not read ‘1’, press and hold the Set/Change button for 3
seconds until the display reads ‘1’.
- Regeneration cycle will initiate at the next designated regeneration time.

2. To start Immediate Extra Cycle First complete above step.

- With Days Remaining Until Next Regeneration at ‘1’.
- Press and hold the Set/Change button.
- After 3 seconds, the regeneration cycle will begin.

3. To Fast Cycle thru regeneration First complete above 2 steps.

Note: Press and hold the Set/Change button for 3 seconds to advance to the next cycle step.
Fast Cycle is not necessary unless desired to manually step through each cycle step.
(Repeat until valve returns to the home display)

Nitro Pro Default (Min)

Step 1 Air Release 6
Step 2 Oxyclean NP Injection 15 sec
Step 3 Short Rinse 1
Step 4 Rest 20
Steps 1-4 are non-adjustable

Step 5 Backwash 10
Step 6 Rest 5
Step 7 Air Replenish 20
Step 8 Rapid Rinse 5

Note: Depending upon system pressure and other factors, it is possible to observe flow to drain in the rest cycles.

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 SIGNATURE 2 SERIES
Control Start-Up Procedures

Nitro Pro Backwash Cycle Step Explanations

(Oxyclean NP Option)

Step 1: Air Release Step

For approximately 6 minutes
- Non-adjustable

Step 2: Oxyclean NP Injection

For 15 seconds
- Non-adjustable

Step 3: Short Rinse Step

For 1 minute
- Non-adjustable

Step 4: Rest Step

For 20 minutes
- Non-adjustable

Step 5: Backwash Step

- Default of 10 minutes

Step 6: Rest Step

- Default of 5 minutes

Example:

6 -05
Step 7: Air Replenish Step
- Default of 20 minutes

Step 8: Rapid Rinse Step

- Default of 5 minutes

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SIGNATURE 2 SERIES
Master Programming

Note: Depending upon system pressure and other factors, it is possible to observe flow to drain in the rest cycles.

- When the valve is between positions, the display will flash the number of the step it is moving towards.
- The default time at which regeneration will occur is 12:00 a.m.

New feature: The motor’s run direction during a particular regeneration cycle step is indicated by the rotation direction of
the last 2 digit displays.

Example: 5-
Master Programming Mode
To enter Master Programming Mode, press and hold both buttons for 5 seconds.

Note: All Master Programming functions have been preset at the factory. Unless a change is desired, it is NOT necessary
to enter Master Programming Mode.

1. Regeneration Time (r) Example (r 12A)

-The time of day at which regeneration may take place is designated by the letter “r”.
-Default regeneration time setting is 12A
-The first display digit indicates A.M. or P. M. To change the value, press the Set/Change button.
-Press Menu/Enter button to accept the value and move to the next digit.
-The second and third display digits indicate the hour at which the regeneration will occur.
-Change the digits with the Set/Change button and accept with the Menu/Enter button.
-After the entire display flashes, press the Menu/Enter button to move to the next menu item.

2. Backwash Cycle Step Times* Nitro Pro (Steps 5, 6, 7, 8)

Example ( 3 - 20 )
- The next 4 displays set the duration of time in minutes for each backwash cycle step.
- The step number which is currently modifiable is indicated on the far left of the display screen.
- The number of minutes allotted for the selected backwash step is displayed on the far right.
- Change the digit values using the Set/Change and Menu/Enter buttons as described above.

Note on Air Draw Cycle (7): Nitro Pro Filter

The longer the unit is set to remain in the Air Draw cycle (7), the more air is drawn into the system. A default
setting of 20 minutes draws air down to the level of a normal media bed height. If the system needs more air,
increase the time setting for step (7) or decrease the number of days between air draw cycles.

3. Bluetooth Enabled BE - 1 (ON)

BE - 0 (OFF)

4. Bluetooth Password BBPP is displayed for one second, then password is displayed.

5. To Exit the Master Programming Mode, press the Menu/Enter button until time of day returns.
Note: If no buttons are pressed for 60 seconds, the Master Programming Mode will be exited automatically.

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 SIGNATURE 2 SERIES
Utilizing Bluetooth Control
To take advantage of the Bluetooth interface this feature must be set up on a compatible Bluetooth enabled smart phones
or tablets.

Note: Valves with a revision number greater or equal to “C2.00” are only compatible with Bluetooth 4.0+ (a.k.a.
Bluetooth LE) Smartphones and tablets. If you have an Android or Apple device with a compatible Bluetooth
radio it can be used to connect to the valve. Valves with a revision number less than “C2.00” are only compatible
with Android devices and these valves use a Bluetooth 2.0 radio. In the rest of this section valves with a revision
number greater or equal to “C2.00” will be referred to as BTLE, valves with a revision number less than “C2.00”
will be referred to as BT.

(The firmware revision of the valve can be viewed on the valve display for 2 seconds after the valve is powered up.)

Unfortunately due to changing Bluetooth and Tablet / Phone manufacturing standards, not all tablets and smart phones
are compatible with all valve versions. In general, the below table should guide you in compatibility.

BT Legacy View Valve BTLE Legacy View Valve
Android Device with BT 4.0+ Yes Yes
Android Device with older BT Yes No
Apple Device with BT 4.0+ No Yes

1. Download and install the Legacy View app from the Google Play Store, Apple App Store or
www.ChandlerSystemsInc.com
2. If your valve revision is a BTLE valve you can skip this step. Otherwise, if it is a BT valve the following steps must
be followed to pair your smart phone or tablet to the control valve.
• Open the settings menu on your smart phone or tablet and click on Bluetooth.
• Look for the softener or filter valve you want to connect to under the list of available Bluetooth devices.
• Select the device and pair (Default password is: 1234)
3. Open the Legacy View app
• Choose a valve device at any time from the list of available devices to connect to by clicking on it.
• If the valve you want to connect to doesn’t show up, or there is a problem connecting to a device you can
press the “Scan for Devices” button or the Legacy View logo at any time to refresh the list and start the
process over.
• If the valve device is a BTLE valve and it has a password other than the default password, the first time you
connect to it the app will ask you to enter the password. After entering it the first time you should not need to
enter it again unless it changes.
4. BTLE Valve devices can be updated by the App. When the app is updated from the Google Play Store or the
Apple App Store, it may contain an updated firmware program for the valve devices. These updates could contain
new features or operational improvements. It is up to the user to allow these updates to be sent to the valve device.
Uploading a new program takes approximately 1 minute.

FCC ID: SWPLV-019 or SWPEV-019-BLE

Name of Grantee: CHANDLER SYSTEMS, INC.
Equipment Class: Part 15 Low Power Communication Device
Notes: Legacy View Valve
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter-
ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

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SIGNATURE 2 SERIES
Control Valve Powerhead Assembly (Nitro Pro)

1
4
6
5

M
P E

E 3

C S 21

P
7
19
M
22
12

18
S 23
17 9
20 16
10
11
8 C
12
13

LETTERS IN DIAGRAM REPRESENT WIRING CONNECTIONS

Ref Description Part Number Qty 16

0 Nitro Pro Powerhead Assy. 20009X100 1
1 Nitro Pro Circuit Board Assy. 20009X101 1
18
2 Encoder 20001X124 1
14 15
3 Front Plate 20001X004 1
4 Encoder Wheel 20001X007 1
5 Main Gear 20001X120 1
6 Power Supply 20001X125 1
7 Back Plate 20001X005 1
8 Lower Front Base For Cover 20111X002 1
9 Microswitch 20251X113 1
10 Switch Spacer 20111X004 1
11 Brine Motor Mount 20111X006 1
12 Motor Assembly 21001X113 2
13 Brine Cam 20111X005 1
14 Lower Back Base For Cover 20111X003 1
15 Slide Cover 20111X000 1
16 Motor Screw SC2 4
17 Microswitch Screw SC3 2
18 Screw SC9 3
19 Screw SC10 3
20 Piston Screw 20001X003 1
21 Valve Hex Screw 20001X001 2
22 Circuit Board Washer 20111X014 1
23 Piston Washer 20001X002 1

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 SIGNATURE 2 SERIES
Nitro Pro Valve Body Assembly

30

3 7
9
6
31
29 4
32 5

19 6A

10 8

24
11

12
16
24A
15

27 25
19 21
28 18

26
17 22
20 23
14
13

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SIGNATURE 2 SERIES
Nitro Pro Valve Body Assembly

Ref Description Part No. Qty

1 Piston Assembly 20009X231 1
2 10-24 X 13/16 Hex Head 20001X226 3
3 Seal and Spacer Kit 20561X253 1
4 End Spacer N/A 1
5a DLFC 5.0 Button 20251X272 1
DLFC 7.0 Button 20251X273 1
6a Flow Control Assembly 5.0 20251X262 1
Flow Control Assembly 7.0 20251X264 1
6 Drain Line Flow Control Housing 20251X100 1
7 Drain Line Hose Barb 20251X255 1
8 Drain Retainer Clip 20001X214 1
9 Brine Valve 20009X225 1
10 Brine Line Flow Control Assy. Stainless Steel 20009X228 1
11 Brine Line Ferrule 20251X305 1
12 Plug 20009X005 1
13 10-24 X 1 Hex Screw 20001X226 2
14 Injector Cap Plug 20009X010 1
15 Injector Cover Nitro 20009X001 1
16 Injector Seal 20001X224 1
17 Injector Plug 20001X217 2
18 Injector Screen 20001X222 1
20 Tank O-Ring 20001X215 1
21 Distributor Pilot O-Ring 20561X204 1
22 8-18 X 5/8” Hex Screw 20561X217 2
23 Clip 20561X201 2
24 Adapter Coupling 20561X215 1
25 Adapter Coupling Checkvalve 20111X011 1
26 Adapter O-Ring 20561X216 4
27 3/8” 90 Elbow GA-T0620666B 3
28 3/8” Black Tubing/ FT. 57005X001 1
29 Stem Adapter GA-S0660416B 1
30 Injection Assembly 20009X007 1
31 Duckbill Retainer 20009X016 1
32 Duckbill 20009X022 1

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 SIGNATURE 2 SERIES
Bypass Assembly

(1)

Ref # Description Part # Qty

1 Plastic Bypass 20561X292 1

Valve Assembly (2)

Bypass Valve 3/4” 20561X270 1

2 Stainless Steel

Bypass Valve 1” 20561X283 1

Stainless Steel

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SIGNATURE 2 SERIES
Service Instructions / Instructional Videos Available at www.csiwater.com

A. General Preliminary Instructions

PERFORM BEFORE ALL SERVICING OPERATIONS
1. Turn off water supply to filter.
-If the filter installation has a “three valve” bypass system, first open the valve in the bypass line, then close the
valves at the conditioner inlet and outlet.
-If the filter has an integral bypass valve, put it in the bypass position.
-If there is only a shut off valve near the conditioner inlet, close it.
2. Remove valve cover and relieve water pressure in the filter by stepping the control into the Backwash
position momentarily. Return the control to the service position.
3. Unplug electrical cord from outlet.

B. To Replace Powerhead
1. Remove the control valve cover and disconnect the power supply.
2. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
3. Put new powerhead on top of the valve. Be sure the drive pin on main gear engages slot in drive yoke (wide
side of drive yoke upright must face to the left away from the motor).
4. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
5. Reconnect power supply.
6. Reinstall cover.

C. To Replace Piston Assembly

1. Follow steps A1 - A3
3. Remove screw and washer at piston drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
3. Remove piston retaining plate screws.
4. Pull upward on end of piston yoke until assembly is out of valve.
5. Inspect the inside of the valve to make sure that all spacers and seals are in place, and that there is no foreign
matter that would interfere with the valve operation.
6. Take new piston assembly and push piston into valve by means of the end plug. Twist drive yoke carefully in a
clockwise direction to properly align it with drive gear. Reinstall piston retaining plate screws.
7. Place powerhead on top of valve. Be sure drive pin on main gear engages slot in drive yoke (wide side of drive
yoke upright must face to the left).
8. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
9.Follow steps F7 - F13.

D. To Replace Seals and Spacers

1. Follow steps A1 - A3.
2. Remove the control valve cover.
3. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily. Remove piston retaining plate screws.
4. Pull upward on end of piston rod yoke until assembly is out of valve. Remove seals and spacers. (Note: Special
end spacer must be reused)
5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the special end
spacer is properly seated in the valve body. Install new seals and spacers individually, pressing around the
outer edge of each seal to make sure it is seated. (When all seals and spacers are seated properly, you will
have a 1/4” of space between the top seal the the top of the valve body)
6. Follow Steps C7 - C10.

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 SIGNATURE 2 SERIES
Service Instructions / Instructional Videos Available at www.csiwater.com

E. To Replace Injectors & Screen

1. Follow steps A1 - A3 (above)
2. Remove injector cap screws and remove cap.
3. Disassemble and clean air injection assembly (#30) and replace injector (#19)
4. Remove injector assembly. Apply silicone lubricant to new injector assembly O rings and install. Be sure to
push injector assembly tightly so O rings are seated. Install a new screen.
5. Apply silicone lubricant to new gasket and install on injector cap.
6. Follow F8 - F13.

F. To Replace Brine Valve

1. Follow steps A1 - A3
2. Remove screw and washer at drive yoke. Remove powerhead mounting screws. The entire powerhead
assembly will now lift off easily.
3. Remove piston retaining plate screws and pull upward on end of piston yoke until assembly is out of valve.
4. Pull brine valve from valve body.
5. Apply silicone lubricant to O ring on new brine valve assembly and press into brine valve hole, shoulder on
bushing should be flush with injector body.
6. Reinstall piston and powerhead assembly.
7. Reconnect drain line.
8. Return bypass or inlet valving to normal service position. Water pressure should now be applied to the
conditioner, and any bypass line shut off.
9. Check for leaks at all seal areas. Check drain seal with the control in the backwash position.
10. Plug electrical cord into outlet.
11. Set time of day and cycle control valve manually to assure proper function. Make sure control valve is
returned to the service position.
12. Start regeneration cycle manually if water is hard.
13. Replace control valve cover.

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 SIGNATURE 2 SERIES
Troubleshooting Guide

SYMPTOM PROBABLE CAUSE CORRECTION

Power supply plugged into Connect to constant power source
intermittentent or dead power source
1.Fails to Regenerate Improper control valve Reset program settings
Automatically programming
Defective power supply Replace power supply
Defective Drive motor Replace motor
2. Regeneration at Wrong Time of day improperly set, due to Reset time of day programming and
Time power failure install 9-volt battery.
Regeneration time set improperly Reset regeneration time programming
Check items listed in #1 and #2
Bypass valve open Close bypass valve.
Channeling Check for too slow or high service
flow. Check for media fouling.
3. Poor Water Quality Lack of aeration in water Program valve to draw air more
frequently
Increase number of minutes in air
draw cycle
Clean injection assembly and screen

Scaling / fouling of inlet pipe Clean or replace pipline. Pretreat to

prevent.
4. Loss of Water Pressure
Fouled rmedia Clean media. Pretreat to prevent.
Improper backwash setting Backwash more frequently
Foreign material in control Call dealer. Clean valve and replace
pistons and seals.
Internal control leak Same as above.
5. Continuous Flow To Drain Valve jammed in backwash or rapid Same as above.
rinse position
Motor stopped or jamed Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
Error Codes
There are five (5) error codes which could indicate a possible problem with the control valve:
Error 2 - Valve is searching for homing slot.
Allow valve to run until homing slot is found or new error code appears.

Error 3 - No encoder slots are being seen.

Check encoder connection. If encoder is connected. Check valve body for debris
and replace seals. Inspect piston and replace if worn.

Error 4 - Unable to find homing slot.

Check encoder wheel for debris.

Error 5 - Motor overload.

Check valve body for debris. Replace seals. Inspect piston and replace if worn.
Check motor operation and replace motor if unresponsive.

Error 6 - No power to motor. Check motor connections, replace motor if unresponsive.

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 SIGNATURE 2 SERIES

WATER TREATMENT EQUIPMENT • If the tank is not the size indicated for the supply line size of the instal-
lation, as described in the manual.
This warranty cannot be transferred - it is extended only to the original • To any failure or malfunction resulting from abuse (including freezing),
purchaser or first user of the product. by accepting and keeping this improper or negligent; handling, shipping (by anyone
product, you agree to all of the warranty terms and limitations of liability • If the unit has not always been operated within the factory calibrated
described below. temperature limits, and at a water pressure not exceeding 125 psi oth-
er than CSI), storage, use, operation, accident; or alteration, lightning,
Important Warning: Read carefully the CSI Water Treatment Systems flooding or other environmental conditions;
Equipment Installation, Operating and Maintenance Instructions Manual
to avoid serious personal injury and property HAZARDS and to ensure • To any failure or malfunction resulting from failure to keep the unit
safe and proper care of this product. full of potable water, free to circulate at all times; and with the tank
free of damaging water sediment or scale deposits;
Model Numbers Covered: • This warranty does not cover labor costs, shipping charges, service
Water Softeners, Media Filters and Upflow Filters charges, delivery expenses, property damage, administrative fees or
any costs incurred by the purchaser in removing or reinstalling the
*FOR AS LONG AS YOU OWN AND LIVE IN YOUR SINGLE FAMILY water treatment equipment.
HOME, this warranty covers your water treatment equipment, if you are
the first user of this CSI Water Treatment Systems equipment and pur- • The warranty does not cover any claims submitted to CSI more than
chased it for single family home use - subject to all of the conditions, lim- 30 days after expiration of the applicable warranty, and does not
itations and exclusions listed below. Purchasers who buy the CSI Water apply unless prompt notice of any claim is given to an authorized CSI
Treatment Systems equipment for other purposes, and other component Dealer or to CSI or a designated contractor is provided access to the
parts are subject to more limited warranties and you should read all of the installation and to the water treatment equipment.
terms included in this form to make sure you understand your warranty.
THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS
What is covered by this warranty? WARRANTIES. NO CSI REPRESENTATIVE OR ANY OTHER PARTY
CSI Water Treatment Systems warrants that at the time of manufacture, IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE
the water treatment equipment shall be free from defects in material and EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.
workmanship as follows :
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, IN-
Product Warranty CLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
Residential Mineral Tank 10 Years FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BE-
Proprietary Control Valves 7 Years YOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some
states do not allow limitations on how long an implied warranty lasts, so
Other Softener / Filter Control Valves 5 Years the above limitations may not apply to you.
Brine Tank 5 Years
Residential Reverse Osmosis System 5 Years Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive
Other Accessoreis and Parts 1 Year remedies. In no circumstances will CSI or the seller of the product be
Brine Tank Compoents 1 Year liable for more than, and purchaser-user’s remedies shall not exceed,
the price paid for the product. In no case shall CSI or seller be liable for
REVERE Wireless Low Salt Alarm 90 Days
any special, incidental, contingent or consequential damages. Special,
incidental, contingent and consequential damages for which CSI is not
* This warranty does not include media and/or cartridge filter elements.
liable include, but are not limited to, inconvenience, loss or damage to
property, consequential mold damage, loss of profits, loss of savings
Additional Terms & Conditions
or revenue, loss of use of the products or any associated equipment,
What CSI Water Treatment Systems will do if you have a covered
facilities, buildings or services, downtime, and the claims of third parties
warranty claim CSI will at its option either make repairs to correct any
including customers. Some states do not allow the exclusion or the limita-
defect in material or workmanship or supply and ship either new or used
tion of incidental or consequential damages, so the above limitations or
replacement parts or products. CSI will not accept any claims for labor or
exclusion may not apply to you.
other costs.
What to do if you have a problem covered by this warranty
Additional Exclusions and Limitations
Any warranty coverage must be authorized by CSI. Contact the person
This warranty is non-transferable and does not cover any failure or prob-
from whom you purchased the product, who must receive authorization
lem unless it was caused solely by a defect in material or workmanship.
from a CSI Dealer .
In addition, this warranty shall not apply :
• If the water treatment equipment is not correctly installed, operated,
If your product is new and not used and you wish to return it, contact your
repaired and maintained as described in the Installation, Operating &
CSI Dealer.
Maintenance Instructions Manual provided with the product.
• Defects caused as a direct result of the incoming water quality
SIGNATURE 2 SERIES

CSI WATER TREATMENT SYSTEMS

710 Orange St, Ashland, OH 44805 l PH 419-281-6829 l FAX 419-281-2375
www.csiwater.com