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    Pradeep - Malik2 New Resume

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    emsonscontracts

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    © All Rights Reserved
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    Pradeep - Malik2 New Resume

    Uploaded by

    emsonscontracts
    14 views2 pages

    Original Title

    pradeep_malik2 new resume[1]

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    14 views2 pages

    Pradeep - Malik2 New Resume

    Uploaded by

    emsonscontracts

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Pradeep Malik

    E-107, Janakpuri,
    Sahibabad Ghaziabad (U.P) Pin- 201005
    Mobile No:-9560225221
    Email ID: [email protected]

    PROFILE SUMMARY:

    A highly motivated and ambitious individual having more than 7 years of experience in Property and
    Casualty Insurance. Able to give timely and accurate advice, support and training to team member.
    Effectively managing multiple, high-priority projects and take pride in providing.

    EDUCATION QUALIFICATION:

     Completed Graduation from Delhi University in 2013 from Delhi University.


    ● Completed Senior Secondary School Examination (10+2). From CBSE Board in 2010.
    ● Completed Secondary School Examination (10th) from U.P. Board in 2008.

    WORK EXPERIENCE:

     Company Name : Cognizant Technology Solution India Pvt. Ltd.


     Designation : Subject Matter Expert
     Duration : From 30-June-2015 to Till Date.
    Key Responsibilities:

    ● Manage and resolve escalation and issues raised by clients


    ● Create weekly, monthly and quarterly reports regarding operation performance metrics
    ● Informe the team of any process updates and document the same
    ● Mentoring and coaching to new resources to drive organization accountability and make them.
    ● Crose trained in 4 processes
    ● Ensure timely completion of tasks assigned to team members
    ● Motivates the team members to achieve process SLA/metrics i.e. Productivity and quality targets
    within the given timelines
    ● Arranging weekly team meetings
    ● Doing desktop audits to ensure timely completion of tasks assigned to team.

    Skills:

     Strong decision making and problem solving skills


     Handle multiple responsibilities simultaneously with minimum directions
     Able to motivate and lead other in a team environment
     An ability to build rapport and trust quickly with work colleagues
     Able to prioritize tasks and workloads in order of importance

    PERSONAL INFORMATION:
    ● Father’s Name : Mr. Dilbagh Singh
    ● Mother’s Name : Mrs. Vimla Devi
    ● Date of Birth : 14th Apr 1993
    ● Gender : Male
    ● Nationality : Indian
    ● Religion : Hindu
    ● Marital Status : Married
    ● Language known : Hindi &English

    HOBBIES

     Listening music.
     Travelling.

    DECLARATION:

    I do hereby declare that all the information given above is true to the best of my knowledge and belief.

    Date:

    Place: Sahibabad, U.P (Pradeep Malik)

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