TECHNICAL SKILLS COMPETENCIES (TSC) REFERENCE TABLE FOR TIER 1: ASSOCIATE DIRECTOR (FACILITIES MANAGEMENT)

Please be reminded that you need to select at least 13 Technical Skills Competencies for this tier
Required
No. Competency (TSC) from SSG Skills Framework Proficiency Proficiency Description
Level
1 Formulate organisation’s asset management strategy to ensure that maintenance and operational activities are aligned to
Asset Management Level 5
organisation and regulatory requirements
2 Building Information Modelling Application Level 4 Manage Building Information Modelling (BIM) technologies and workflows throughout the project lifecycle
3 Lead the implementation of Building Management System (BMS) to integrate overall building systems to improve the efficiency and
Building Management System Implementation and Control Level 5
productivity of building management
4 Formulate organisational performance systems and key performance indicators in alignment with organisation’s vision, mission and
Business Performance Management Level 5
values
5 Drive strategic planning and implementation of commissioning and start-up work processes so as to ensure safe and reliable
Commissioning and Start-up Management Level 5
commissioning and start-up of new or modified equipment, components and systems
6 Competitive Business Strategy Level 5 Lead development of organisational competitive advantage strategies
7 Construction Technology Level 3 Identify and apply suitable construction processes and technologies
8 Lead the design and application of improvement tools and strategies to meet organisation’s continuous improvement goals and
Continuous Improvement Management Level 5
targets
9 Contract Administration and Management Level 5 Formulate strategies for contract administration and management
10 Data Collection and Analysis Level 5 Examine data to form project insights to focus on identifying value-added opportunities or high-risk areas
11 Design for Maintainability Level 5 Drive incorporation of Design for Maintainability (DfM) principles throughout the project lifecycle
12 Develop design plans to ensure compliance with Design for Safety (DfS) regulations to eliminate or reduce the safety and health
Design for Safety Level 5
risks during the project lifecycle
13 Design Thinking Practice Level 5 Establish effective design thinking processes, methodologies and frameworks to proliferate design thinking
14 Devise Emergency Preparedness and Response Plans (EPRP) in alignment with organisational and legislative requirements and
Emergency Response Management Level 5
evaluate effectiveness to suggest improvements
15 Manage the shut-down and re-start of a facility according to the established shut-down and re-start procedures to minimise
Facilities Shut-down and Re-start Level 4
downtime and to ensure safe operations
16 Drive the organisation’s green building strategies for facility operations and maintenance to achieve minimal environmental impact
Green Facilities Management Level 5
and operational costs
17 Incident and Accident Investigation Level 5 Lead incident panel review and drive improvements to the incident and accident investigation and response process
18 Indoor Environmental Quality Improvement Level 5 Drive strategies to comply with Indoor Environmental Quality (IEQ) standards
19 Integrated Digital Delivery Application Level 5 Lead the adoption of Integrated Digital Delivery (IDD) technologies to manage projects and building life-cycle efficiently
20 Develop organisational policies and procedures for receipt, dispatch and secure storage of equipment, tools and other materials to
Inventory Management Level 5
prevent losses and achieve effective inventory system
21 Life Cycle Costing and Analysis Level 5 Endorse cost estimates for project life cycle
22 Maintenance Scheduling Level 5 Formulate maintenance regimes, achieve maintenance targets and align with organisation resource planning and allocation
23 Maintenance Strategy Development Level 5 Design corrective and preventive maintenance plans
24 Formulate organisational manpower plans to bridge gaps between manpower demand and supply based on current and projected
Manpower Planning Level 5
needs of the organisation
25 People Management Level 5 Manage the recruitment, performance and development of teams and assist in succession planning for critical roles
26 Procurement Coordination and Policy Development Level 6 Transform procurement into an innovative and value-adding process across the organisation
27 Project Cost Level 5 Approve project budgets and costs projections in accordance with project plans and timelines
28 Evaluate and determine feasibility of projects for the organisation, recommend the authorisation of projects and evaluate business
Project Feasibility Assessment Level 5
environment, cost and organisation capabilities to determine project feasibility.
29 Project Management Level 5 Lead project teams to implement project master plans
30 Formulate risk management policies and processes across the project portfolio in order to mitigate project's exposure to internal and
Project Risk Management Level 5
external vulnerabilities
31 Quality System Management Level 5 Drive internal and external quality assurance by establishing Quality Management System (QMS) processes and procedures
32 Robotic and Automation Technology Application Level 5 Formulate new processes that adopt robotic and automation technologies so as to enhance operational efficiency
33 Security Surveillance Management Level 4 Plan, implement and review surveillance operations
34 Smart Facilities Management Level 5 Strategise the application of digital facilities and smart automation in different functional areas and processes
35 Strategise business networking to enhance existing stakeholder relationships as well as to establish new business networks and
Stakeholder Management Level 6
stakeholder relationships
36 Technical Inspection Level 4 Develop technical inspection plans and procedures and review effectiveness
37 Deliver impactful presentations to senior stakeholders with a clear agenda, concise topics, logical progression and strong conclusion
Technical Presentation Level 5
38 Technical Writing Level 4 Develop technical report structures, writing guidelines and standards for the organisation
39 Lead analysis of emerging technologies and drive implementation of industry specific technologies for organisational effectiveness
Technology Scanning Level 5
and competitiveness
40 Value Engineering Level 4 Develop processes and procedures that minimises the operational costs by reviewing value analysis reports
41 Workplace Safety and Health Culture Development Level 5 Lead the creation of a Workplace Safety and Health (WSH) culture within the organisation
42 Evaluate Workplace Safety and Health (WSH) frameworks and systems to ensure effective implementation for the control of
Workplace Safety and Health Framework Development and Implementation Level 5
operations, maintenance, contractor and other work activities

Required
No. Competency (TSC) NOT in FM Skills Framework Proficiency Proficiency Description
Level
Translate organisational vision, mission and values into business operational plans through consultation with key stakeholders
1 Business Planning Level 6 taking into consideration financial, human and physical resources within the organisation
2 Corporate governance Level 5 Evaluate organisation’s corporate governance policies and framework to adhere to statutory laws and regulatory policies
Lead comprehensive analyses of business needs of internal organisation and/or external customers to understand underlying
3 Business needs analysis Level 5 drivers and present compelling business cases for proposed solutions.
4 Financial analysis Level 4 Evaluate organisations’ financial performance and position
Determine appropriate pricing strategies for different products, solutions and customer segments, and establish mechanisms to
5 Pricing strategy Level 5 allow for pricing agility with changing needs
Lead the development of organisational strategies and policies that are forward looking, anticipate risks and focus on bottom line
6 Strategy Development Level 6 results
7 Budgeting Level 6 Endorse organisational financial and treasury management policies, systems, budgets and plans
 TECHNICAL SKILLS COMPETENCIES (TSC) REFERENCE TABLE FOR TIER 2: SENIOR FACILITIES MANAGER

Please be reminded that you need to select at least 13 Technical Skills Competencies for this tier
Required
No. Competency (TSC) from SSG Skills Framework Proficiency Proficiency Description
Level
1 Asset Management Level 4 Develop organisation’s asset management standards and processes targeted at enhancing maintenance and operational activities
2 Building Information Modelling Application Level 3 Apply Building Information Modelling (BIM) across the project lifecycle
3 Lead the implementation of Building Management System (BMS) to integrate overall building systems to improve the efficiency and
Building Management System Implementation and Control Level 5
productivity of building management
4 Business Performance Management Level 4 Manage organisation performance systems across departments
5 Establish commissioning and start-up work processes and procedures including systematic integration, testing and initial operations
Commissioning and Start-up Management Level 4
so as to coordinate commissioning and start-up activities with internal and external stakeholders
6 Implement condition-based monitoring procedures to determine conditions and identify variances in systems, equipment and
Condition-based Assets Monitoring Management Level 4
components
7 Construction Technology Level 2 Acquire information on construction processes and technologies
8 Lead the design and application of improvement tools and strategies to meet organisation’s continuous improvement goals and
Continuous Improvement Management Level 5
targets
9 Contract Administration and Management Level 4 Advise on contracts and overall contract management
10 Data Collection and Analysis Level 4 Analyse and interpret findings for project insights and make recommendations to value add to decision making
11 Design for Maintainability Level 4 Incorporate Design for Maintainability (DfM) principles throughout the project lifecycle
12 Eliminate or mitigate risks inherent in designs by complying with Design for Safety (DfS) regulations to reduce the safety and health
Design for Safety Level 4
risks during the project lifecycle
13 Design Thinking Practice Level 4 Facilitate and guide stakeholders to apply design thinking methodologies and processes
14 Emergency Response Management Level 4 Develop Emergency Preparedness and Response Plans (EPRP) and collaborate with external entities
15 Manage the shut-down and re-start of a facility according to the established shut-down and re-start procedures to minimise
Facilities Shut-down and Re-start Level 4
downtime and to ensure safe operations
16 Develop facility operations and maintenance procedures in line with the organisation’s green building strategies to minimise
Green Facilities Management Level 4
environmental impact and operational costs
17 Incident and Accident Investigation Level 4 Develop and review incident investigation procedures
18 Indoor Environmental Quality Improvement Level 4 Develop designs and corrective actions to improve Indoor Environmental Quality (IEQ) standards
19 Assess the viability of the adoption of Integrated Digital Delivery (IDD) technologies to manage projects and building life-cycle
Integrated Digital Delivery Application Level 4
efficiently
20 Develop organisational policies and procedures for receipt, dispatch and secure storage of equipment, tools and other materials to
Inventory Management Level 5
prevent losses and achieve effective inventory system
21 Life Cycle Costing and Analysis Level 4 Review cost estimates for project life cycle
22 Maintenance Scheduling Level 4 Develop maintenance schedules and reprioritise resources in cases of deviations to reduce resourcing downtime
23 Maintenance Strategy Development Level 4 Support development and facilitate implementation of corrective and preventive maintenance plans
24 Conduct project level manpower forecasts to bridge gaps between manpower demand and supply, and facilitate development of
Manpower Planning Level 4
recruitment strategies within project budgets
25 People Management Level 4 Manage performance and development of the team
26 Procurement Coordination and Policy Development Level 5 Devise procurement policies and drive workflow optimisation
27 Develop project budgets, review and manage project costs and make adjustments where required to reconcile resource costs with
Project Cost Level 4
project schedules and outcomes
28 Assess the business environment and organisational capabilities and prepare financial projections, as well as report findings to
Project Feasibility Assessment Level 4
relevant stakeholders
29 Project Management Level 4 Develop overall project plans to guide the teams in project delivery
30 Project Risk Management Level 4 Review project risks, causes and impact to implement risk control policies and procedures
31 Quality System Management Level 4 Manage Quality Management System (QMS) processes to fulfil QMS requirements and improvement
32 Robotic and Automation Technology Application Level 4 Review performance of robotic and automation technologies so as to assess improvements in the Built Environment
33 Security Surveillance Management Level 4 Plan, implement and review surveillance operations
34 Smart Facilities Management Level 4 Develop facility operations and maintenance procedures for integration into smart automation and operation technologies
35 Stakeholder Management Level 5 Cultivate relationships that create trust, long-term partnership, collaboration and driving engagement with stakeholders
36 Technical Inspection Level 4 Develop technical inspection plans and procedures and review effectiveness
37 Deliver impactful presentations to senior stakeholders with a clear agenda, concise topics, logical progression and strong conclusion
Technical Presentation Level 5
38 Technical Writing Level 4 Develop technical report structures, writing guidelines and standards for the organisation
39 Technology Application Level 3 Implement technology plans and supervise the use of technology to execute tasks
40 Technology Scanning Level 4 Review emerging technology, evaluate and determine relevance of emerging technologies to the organisation
41 Value Engineering Level 4 Develop processes and procedures that minimises the operational costs by reviewing value analysis reports
42 Workplace Safety and Health Culture Development Level 4 Develop and review the effectiveness of the organisation’s Workplace Safety and Health (WSH) culture programme
43 Facilitate the development and implementation of Workplace Safety and Health (WSH) frameworks and procedures in control of
Workplace Safety and Health Framework Development and Implementation Level 4
operations, maintenance, contractor and other work activities

Required
No. Competency (TSC) NOT in FM Skills Framework Proficiency Proficiency Description
Level
Facilitate the implementation of operational planning, attain buy-ins from stakeholders across the organisation and ensure
1 Business Planning Level 5 necessary resources are available to execute operational systems and processes
2 Vision Leadership Level 5 Lead managers to develop organisational strategies and review corporate governance management to meet organisational needs
3 Strategy Planning Level 4 Develop resource allocation plans and implement strategies and policies
Recommend optimal pricing levels for different products, solutions and customer segments and adapt pricing plans based on
4 Pricing strategy Level 4 analysis of both internal and external factors
5 Business Development Level 4 Develop business opportunities in target segments, review market needs and opportunities, and develop customer relationships
6 Budgeting Level 5 Develop long-term financial plans and budget requirements
7 Effectiveness management Level 5 Lead organisational effectiveness enhancement by evaluating systems and processes to support improvement strategies
 TECHNICAL SKILLS COMPETENCIES (TSC) REFERENCE TABLE FOR TIER 3: FACILITIES MANAGER / ENGINEER

Please be reminded that you need to select at least 15 Technical Skills Competencies for this tier
Required
No. Competency (TSC) from SSG Skills Framework Proficiency Proficiency Description
Level
1 Diagnose root causes of air-conditioning and mechanical ventilation systems failure and review maintenance plans to prevent fault
Air Conditioning and Mechanical Ventilation Systems Maintenance Level 4
recurrence
2 Asset Management Level 3 Implement organisation’s asset management procedures as part of maintenance and operational activities
3 Building Information Modelling Application Level 3 Apply Building Information Modelling (BIM) across the project lifecycle
4 Building Management System Implementation and Control Level 4 Implement Building Management System (BMS) to ensure effectiveness of BMS integration and optimisation
5 Business Performance Management Level 3 Monitor performance of the department
6 Civil Structure Maintenance Level 4 Implement preventive maintenance regime and corrective action plans for civil structures and buildings and fittings
7 Interpret commissioning and start-up work processes and procedures including systematic integration, testing and initial operations
Commissioning and Start-up Management Level 3
so as to conduct commissioning and start-up activities
8 Condition-based Assets Monitoring Management Level 3 Support implementation of condition-based monitoring procedures
9 Continuous Improvement Management Level 4 Manage the overall implementation of continuous improvement plans
10 Contract Administration and Management Level 3 Develop contracts and support contract management
11 Data Collection and Analysis Level 4 Analyse and interpret findings for project insights and make recommendations to value add to decision making
12 Design for Maintainability Level 3 Analyse areas for application of Design for Maintainability (DfM) principles throughout the project lifecycle
13 Design for Safety Level 3 Recognise and highlight safety and health risks inherent in designs in compliance with Design for Safety (DfS) regulations
14 Design Thinking Practice Level 3 Apply design thinking methodologies and execute design thinking processes to challenge norms and conventions
15 Drainage, Plumbing and Sanitary Systems Maintenance Level 4 Diagnose root causes of drainage, plumbing and sanitary systems failure and review maintenance plans to prevent fault recurrence
16 Electrical and Electronic Systems Maintenance Level 4 Diagnose root causes of recurring faults on electrical and electronic systems to resolve systemic failure issues
17 Deploy Emergency Preparedness and Response Plans (EPRP) and collaborate with stakeholders to conduct periodic reviews and
Emergency Response Management Level 3
ensure emergency preparedness
18 Interpret engineering drawings and documentation describing layout, location, interconnection, design and operational parameters,
Engineering Drawing Interpretation and Management Level 3
operating and safety design limits to coordinate construction, operations and maintenance activities
19 Escalator and Travellator Systems Maintenance and Management Level 4 Develop quality, safety and training initiatives for implementation of escalator and travellator maintenance regimes
20 Manage the shut-down and re-start of a facility according to the established shut-down and re-start procedures to minimise
Facilities Shut-down and Re-start Level 4
downtime and to ensure safe operations
21 Fire Protection System Maintenance Level 3 Troubleshoot and locate faults on fire protection system to recommend rectification methods
22 Implement the organisation’s green building strategies on facility operations and maintenance to minimise environmental impact and
Green Facilities Management Level 3
operational costs
23 Incident and Accident Investigation Level 3 Analyse incidents and facilitate the identification of root causes and corrective actions
24 Indoor Environmental Quality Improvement Level 3 Conduct Indoor Environmental Quality (IEQ) inspections to assess the conditions inside buildings
25 Integrated Digital Delivery Application Level 3 Implement Integrated Digital Delivery (IDD) technologies to manage projects and building life-cycle efficiently
26 Monitor stocktaking procedures, interpret inventory information, document missing or damaged equipment, tools and other materials
Inventory Management Level 4
in accordance to stock control procedures
27 Life Cycle Costing and Analysis Level 3 Estimate costs for the project life cycle
28 Lift Systems Maintenance and Management Level 4 Develop quality, safety and training initiatives for implementation of lift maintenance regimes
29 Maintenance Scheduling Level 3 Execute maintenance plans in accordance with maintenance regime requirements
30 Manpower Planning Level 3 Facilitate recruitment of manpower to meet forecast requirements
31 People Management Level 3 Provide guidance to junior team members
32 Procurement Coordination and Policy Development Level 4 Develop procurement Standard Operating Procedures (SOP)
33 Project Cost Level 3 Assess project budget implications on operations, monitor project costs, as well as identify potential cost issues
34 Assess the business environment and organisational capabilities and prepare financial projections, as well as report findings to
Project Feasibility Assessment Level 4
relevant stakeholders
35 Project Management Level 3 Monitor project progress to ensure compliance with project schedules and quality
36 Project Risk Management Level 4 Review project risks, causes and impact to implement risk control policies and procedures
37 Quality System Management Level 3 Supervise Quality Assurance and Quality Control (QA/QC) and Quality Management System (QMS) audits
38 Robotic and Automation Technology Application Level 3 Interpret workflow plan and manufacturer’s recommendations for the use of automatic technologies and systems
39 Security Surveillance Management Level 4 Plan, implement and review surveillance operations
40 Smart Facilities Management Level 3 Integrate digital technologies and smart automation into facility operations and maintenance
41 Stakeholder Management Level 4 Develop relationships, engage relevant stakeholders and facilitate alignment of stakeholders’ and project objectives
42 Technical Inspection Level 3 Execute technical inspections of material, equipment, systems, and special category components
43 Develop engaging presentations for the target audience in the relevant context by adopting widely used communication techniques
Technical Presentation Level 4
and visual templates
44 Technical Writing Level 4 Develop technical report structures, writing guidelines and standards for the organisation
45 Technology Application Level 3 Implement technology plans and supervise the use of technology to execute tasks
46 Value Engineering Level 3 Detect shortcomings in the processes and procedures by carrying out value analyses and propose improvements
47 Workplace Safety and Health Culture Development Level 3 Collaborate with stakeholders to promote the Workplace Safety and Health (WSH) culture programme
48 Interpret Workplace Safety and Health (WSH) policies, standards, procedures and practices to ensure compliance with the WSH
Workplace Safety and Health Framework Development and Implementation Level 3
system

Required
No. Competency (TSC) NOT in FM Skills Framework Proficiency Proficiency Description
Level
1 Business Opportunities Development Level 5 Build long-term customer relationships and propose solution offerings that anticipate customers’ needs and exceeds expectations
2 Budgeting Level 3 Prepare business unit’s operational budgets
Drive development and sustainment of customer relationships through application of service innovation to meet needs and
3 Customer Management Level 5 requirements
Environmental Management System Policies, Standards, Procedures and Facilitate and develop Environmental Management System (EMS) policies, standards, procedures and practices in the work place
4 Practices Management Level 4 so as to supervise staff and contractors to ensure they comply with the organisation's EMS standards and practices
Analyse existing manual operations for areas of improvement to identify appropriate technology to automate operations (cleaning,
5 Automation research and implementation Level 3 landscaping, pest control, security and etc)
Review performance of automated workflows for process improvements (for environmental services, landscaping, pest control and
6 Robotics and automation application Level 4 etc)
Facilitate Workplace Safety and Health (WSH) professionals’ work in carrying out safety inspections, implementing control
7 Hazards and Risk Control, and Policy Management Level 4 measures and evaluating their effectiveness
8 Incident response Level 4 Develop and review incidentmanagement procedures
9 Confidentiality management Level 3 Implement strategies to control information dissemination
Formulate people development-related strategies and plans to achieve optimised business performance for term and sub
10 Performance Management Level 5 contractors (cleaning, security, pest control, landscaping and etc)
11 Manpower planning Level 5 Formulate security resources strategies
 TECHNICAL SKILLS COMPETENCIES (TSC) REFERENCE TABLE FOR TIER 4: BUILDING / FACILITIES / PROPERTY EXECUTIVE

Please be reminded that you need to select at least 9 Technical Skills Competencies for this tier
Required
No. Competency (TSC) from SSG Skills Framework Proficiency Proficiency Description
Level
1 Support Building Management System (BMS) implementation, monitor BMS performance, identify integration issues and
Building Management System Implementation and Control Level 3
troubleshoot abnormalities
2 Review current and historical performance of systems, equipment and components to determine requirements of condition-based
Condition-based Assets Monitoring Management Level 2
monitoring regime
3 Continuous Improvement Management Level 3 Implement plans to monitor the progress of improvement activities against action plans
4 Contract Administration and Management Level 2 Support the documentation processes of contract administration and management
5 Collect data using appropriate techniques and business intelligence tools to extract meaningful data for preliminary analyses
Data Collection and Analysis Level 3
according to requirements
6 Design for Safety Level 3 Recognise and highlight safety and health risks inherent in designs in compliance with Design for Safety (DfS) regulations
7 Deploy Emergency Preparedness and Response Plans (EPRP) and collaborate with stakeholders to conduct periodic reviews and
Emergency Response Management Level 3
ensure emergency preparedness
8 Select and apply engineering drawings and documentation describing layout, location, interconnection, design and operational
Engineering Drawing Interpretation and Management Level 2
parameters, operating and safety design limits to support construction, operations and maintenance activities
9 Conduct the shut-down and re-start of a facility according to the established shut-down and re-start procedures to minimise
Facilities Shut-down and Re-start Level 3
downtime and to ensure safe operations
10 Fire Protection System Maintenance Level 3 Troubleshoot and locate faults on fire protection system to recommend rectification methods
11 Apply the organisation’s green building strategies in the execution of facility operations and maintenance to minimise environmental
Green Facilities Management Level 2
impact and operational costs
12 Incident and Accident Investigation Level 3 Analyse incidents and facilitate the identification of root causes and corrective actions
13 Indoor Environmental Quality Improvement Level 2 Apply the principles of Indoor Environmental Quality (IEQ) to support improvements
14 Integrated Digital Delivery Application Level 2 Support Integrated Digital Delivery (IDD) implementation
15 Monitor stocktaking procedures, interpret inventory information, document missing or damaged equipment, tools and other materials
Inventory Management Level 4
in accordance to stock control procedures
16 Life Cycle Costing and Analysis Level 2 Collate information for cost estimates for project life cycle
17 People Management Level 3 Provide guidance to junior team members
18 Procurement Coordination and Policy Development Level 3 Apply procurement procedures and support workflow optimisation
19 Project Management Level 2 Conduct site inspections and collect data to facilitate project delivery
20 Project Risk Management Level 3 Identify project-related risks for a specified functional area
21 Apply quality procedures when carrying out daily work to meet quality system requirements as well as maintaining and improving
Quality System Management Level 2
work quality
22 Robotic and Automation Technology Application Level 2 Apply procedural knowledge of robotic and automation technologies to execute tasks
23 Security Surveillance Management Level 3 Supervise surveillance operations
24 Smart Facilities Management Level 2 Manage facility operations and maintenance with digital technologies and smart automation
25 Stakeholder Management Level 3 Maintain working level relationships to support project implementation activities and foster partnerships
26 Technical Inspection Level 2 Conduct technical inspections of material, equipment and systems according to work plan
27 Technology Application Level 2 Adopt new technologies to enhance operations or processes
28 Value Engineering Level 2 Apply developed processes and procedures to minimise operational costs and waste in daily activities based on instructions
29 Workplace Safety and Health Culture Development Level 2 Support Workplace Safety and Health (WSH) culture programme
30 Interpret Workplace Safety and Health (WSH) policies, standards, procedures and practices to ensure compliance with the WSH
Workplace Safety and Health Framework Development and Implementation Level 3
system

Required
No. Competency (TSC) NOT in FM Skills Framework Proficiency Proficiency Description
Level
1 Customer experience management Level 2 Engage customers over various platforms by leveraging on available organisational resources
2 customer management Level 2 Enhance customer service provision through interpreting on feedback
3 Washroom maintenance Level 3 Supervise and review the cleaning processes and procedures of washroom maintenance
Environmental Management System Policies, Standards, Procedures and Maintain and review Environmental Management System (EMS) policies, standards, procedures and practices in the workplace so
4 Practices Management Level 3 as to ensure staff and contractors comply with the organisation's EMS standards and practices
5 Work at heights Level 3 Supervise workers' adoption of proper safety measures when working heights
Interpret relevant Workplace Safety and Health (WSH) legislations and relevant industry codes to aid in hazards identification at the
6 Hazards and Risk Control, and Policy Management Level 2 workplace
7 Incident response Level 3 Supervise security activities through analysing of situations
8 Confidentiality management Level 2 Apply Standard Operation Procedures (SOPs) to control information dissemination
9 Performance Management Level 4 Review personnel's performance (Cleaning, pest control, security and other term contractors)
10 Manpower planning Level 3 Deploy and monitor security resources