8/5/24, 13:34 SolarWinds Platform 2024.

1 system requirements

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SolarWinds Platform 2024.1 system requirements

SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is
neither public, nor internet-facing. To learn about best practices for configuring your SolarWinds
Platform installation securely, see Secure Configuration for the SolarWinds Platform.

Requirements depend on several variables, such as:

SolarWinds Platform deployment in the cloud or on premises.

Size of the environment to be monitored. This topic provides requirements for small, medium,
large and extra large deployments, based on the number of monitored elements, such as nodes,
interfaces, or component monitors, based on your license. See Licensing model for SolarWinds
Platform products.
SolarWinds Platform products to be deployed. This document provides minimum requirements for
a single SolarWinds Platform product. If you plan to deploy more SolarWinds products from the
SolarWinds Platform family, see Deployment sizing guidelines for the SolarWinds Platform.

Review your product Administrator Guides and release notes for the exact product
requirements beyond these minimums.
SolarWinds recommends reviewing the SolarWinds Platform 2024.1 release notes and
SolarWinds Hybrid Cloud Observability 2024.1 Release Notes.

What requirements are you looking for?

Requirements for supported cloud solutions:
Amazon Web Service
Microsoft Azure
Self-hosted servers on Google Cloud Platform
On-premises deployment requirements overview:
Server hardware details
Server software details
Database server details

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Ports to open
SolarWinds Platform Web Console browser requirements

Amazon Web Service

Small Medium Large XL (up to
Requirements (up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)

SolarWinds m4.xlarge m4.2xlarge m5.2xlarge m5.4xlarge

Platform server
SolarWinds db.r5.xlarge db.r5.2xlarge db.r5.4xlarge db.r5.16xlarge
Platform database
using Amazon RDS
for SQL Server
SolarWinds r4.xlarge r4.2xlarge r5d.4xlarge r5ad.24xlarge
Platform database
deployed on an
Amazon VM
Additional Polling Only relevant for environments that m5.xlarge
Engines monitor over 12,000 elements.
Additional Web Less than 50 concurrent users: m4.xlarge
Servers
More than 50 concurrent users: m4.2xlarge or larger

Microsoft Azure
To create a new database or a new database user in the Configuration Wizard, use an account
with appropriate privileges.

Small Medium Large XL (up to

Requirements (up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)

SolarWinds D3_v2 D4_v2 DS4_v2 DS5_v2

Platform server

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Small Medium Large XL (up to

Requirements (up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)

SolarWinds All installed products must run on Orion Platform 2019.2 or later.
Platform database
using Azure Time zone setting of the SolarWinds Platform server must be in the same time
SQL DB zone as Azure SQL DB time zone (UTC).
DTU Standard Tier DTU Standard Tier DTU Standard Tier DTU P15
S3 or better S3 or better S4 or better
vCore Hyper-Scale
vCore General vCore General vCore General 40 vCPU
Purpose Tier 2 or Purpose Tier 2 or Purpose Tier 2 or
better better better
SolarWinds Gen5 Gen5 Gen5 Gen5
Platform database 4 vCores 8 vCores 16 vCores 40 vCores
using Azure SQL
Database
managed instance
SolarWinds A4_v2 DS4_v2 Standard E8s_v3 E64as_v4
Platform database
deployed in an IOPS 30,000+
Azure VM
Additional Polling Only relevant for environments that D4s_v3 D4s_v3
Engine monitor over 12,000 elements at default
polling intervals.
Additional Web Less than 50 concurrent users: DS12_v2
Server
More than 50 concurrent users: DS4_v2 or larger

On premises
To deploy a single SolarWinds Platform product locally, on a server, review the following
recommendations.

The minimum/recommended requirements are based on the most common element distribution
(nodes, volumes, and interfaces) and polling technology used (ICMP/SNMPv2). Using more
secure and advanced polling methods (SolarWinds Platform Agent, WMI, or SNMPv3), and more
complex element types (applications, firewalls, load balancers, wireless controllers) can increase
hardware requirements for the server beyond the recommendations.

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Small Medium Large XL (up to

(up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)
Requirements
Hybrid Cloud Observability Essentials Hybrid Cloud Observability Advanced

Minimum / Recommended

SolarWinds CPU: 4 Cores / 8 Cores CPU: 8 Cores / 12 Cores

Platform server
hardware RAM: 16 GB / 32 GB RAM: 32 GB / 64 GB

More details
SolarWinds Windows Server 2022
Platform server
software Windows Server 2019

More details Windows Server 2016

Desktop OS's only for evaluations; NOT recommended for production
environments

FIPS-compliant OS's

STIG- compliant OS's

Device Guard-compliant OS's

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Small Medium Large XL (up to

(up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)
Requirements
Hybrid Cloud Observability Essentials Hybrid Cloud Observability Advanced

Minimum / Recommended

SolarWinds Production environment requirements

Platform database
server In production environments, the SolarWinds Platform server and the
SolarWinds Platform database must use separate servers (physical
or virtual machine). For details on SQL Express, see MS SQL Express
limits.
If you have your SQL Server deployed on a virtual machine, you must
maintain SolarWinds Platform database on a separate physical drive.

Recommended:

For XL environments, use SQL Server Enterprise 2019 CU4 and later on
Windows Server 2019

Supported:

SQL Server 2016 SP1 and later

More details

Quad core Dual quad core Dual quad core CPUs with a total
processor or better processor or better processor or better combined
More details PassMark score of
8 GB/16 GB RAM 16 GB/64 GB RAM 64 GB/128 GB 32,000 or higher
RAM
20 GB/40 GB HD 50 GB/100 GB HD 256 GB/512 GB
100/400 GB HD RAM

2 TB HD

Read/Write I/O:

30,000 IOPs /
190,000 IOPS or
better
recommended,
SSD strongly
recommended

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Small Medium Large XL (up to

(up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)
Requirements
Hybrid Cloud Observability Essentials Hybrid Cloud Observability Advanced

Minimum / Recommended

Additional Polling CPU: 4 Cores / 8 Cores CPU: 8 Cores / 12 Cores

Engines
RAM: 16 GB / 32 GB RAM: 32 GB / 64 GB
Windows Server 2022

Windows Server 2019

Windows Server 2016

Additional Web Relevant for environments where the 8-core processor or better
Server number of concurrent users is close to
50. 16 GB RAM

60 GB HD

Windows Server 2022

Windows Server 2019

Windows Server 2016

Requirements depend on the

number of concurrent users. The
more users are logged in at the
same time, the more RAM, HD
space, and cores you need.

Ports to open Outbound: 22, 25, 465, 587, 1433, 1434,

Inbound: 80, 162, 443, 514, 17778

More details Bi-directional: 53, 135, 161, 5671, 1777

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Small Medium Large XL (up to

(up to 500 (501-2,000 (more than 2,000 1,000,000
elements) elements) elements) elements)
Requirements
Hybrid Cloud Observability Essentials Hybrid Cloud Observability Advanced

Minimum / Recommended

Account privileges SolarWinds recommends that SolarWinds Platform administrators have local
administrator privileges on the SolarWinds Platform server to ensure full
functionality of local SolarWinds tools.

User accounts limited to the SolarWinds Platform Web Console do not require
local administrator privileges.

Users running the Configuration wizard must have DBO specified as the default
database schema.

All SolarWinds services run under the LocalSystem account in order to

protect critical and sensitive information, such as primary SolarWinds
Platform certificates, or database credentials, from being accessed by
shared accounts with lower privileges.

Latency The latency (RTT) between each SolarWinds Platform engine and the database
server should be below 200 ms. Degradation may begin around 100 ms,
depending on your utilization and the size of your deployment. In general, higher
latency will impact larger deployments more than smaller deployments.

Ping the SolarWinds Platform SQL Server to find the current latency and ensure a
reliable static connection between the server and the regions.

More information on hardware recommendations for the SolarWinds

Platform server
Use the recommended hardware configuration to avoid potential performance issues caused by a heavy
load or custom configurations such as increased data retention or more frequent polling intervals.

RAID recommendations only apply to physical environments. If you have your SolarWinds Platform
server installed on a virtual machine, these recommendations do not apply to your environment.

Processor speed

Use processors that work at 2.4 GHz or faster.

CPU

Do not enable Physical Address Extension (PAE).

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HD

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive
for the server operating system and SolarWinds installation.

Some common files may need to be installed on the same drive as your server operating system.
You may want to move or expand the Windows temporary directories.

More information on software requirements for the SolarWinds Platform

server
Do not install SolarWinds Platform products on the same server as SolarWinds Access Rights
Manager (ARM).

The following table lists software requirements and recommendations for a SolarWinds installation on
both physical and virtual computers.

Software Requirements

Operating system Windows Server 2022

Windows Server 2019
Windows Server 2016

Desktop operating systems, such as Windows 10 or 11, 64-bit Pro or Enterprise,

are supported for evaluation environments only. To make a smooth transition
from your evaluation to production deployment, SolarWinds recommends that you
avoid installing evaluations on desktop operating systems.

Support differences between SolarWinds Platform Agents and SolarWinds

Platform products

You cannot install SolarWinds Platform products on domain controllers.

Exception: You can install SolarWinds Platform Agents on domain
controllers.
You cannot install SolarWinds Platform products or any scalability engines
on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers.
Exception: You can install SolarWinds Platform Agents on the same server
as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM)
Blackberry server.

Operating system English (UK or US)

languages German
Japanese
Simplified Chinese

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IP address version IPv4

IPv6

Dual stack

CIDR notation is not supported for IPv6 addresses.

Web server If you are not using Windows Authentication, make sure the Anonymous
Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous
Authentication is used with the default forms-based authentication.

IIS is activated by the Configuration Wizard. You can install this software
manually to reduce your installation time.

.NET Framework .NET 4.8

Run the same version of .NET on your primary server and any additional polling
engines or additional web servers in the environment.

Make sure that the operating system of your SolarWinds Platform supports
.NET 4.8. See .NET Framework system requirements (© 2019 Microsoft,
available at https://dotnet.microsoft.com, obtained on October 3, 2019).

If your SolarWinds product runs on an operating system that does not

support .NET 4.8, consider upgrading your environment to be able to use
new features.

More details on requirements for the SolarWinds Platform database Server

During installation, SolarWinds Platform creates the following three databases:

SolarwindsOrion - Primary SolarWinds Platform database.

SolarwindsOrionLog - Database used for logging syslogs, traps, and other log data.
SolarwindsFlowStorage - Database used for storing flow data.

The default names of the databases can be modified during installation.

Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Platform 2022.3 or later,
make sure the database user you use to connect to your SQL Server has the db create privilege.
Without this privilege, the upgrade will not complete.

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SQL Server versions

Use Standard or Enterprise editions of the following SQL versions. Support for Microsoft SQL Server
Service Packs and Cumulative Updates is assumed unless otherwise noted.

Supported versions

SQL Server 2022 (including installations on Linux)

SQL Server 2019 (including installations on Linux)
SQL Server 2017 (including installations on Linux)
SQL Server 2016 SP1 or SP2

Which SQL Server edition to use?

For XL environments, use only Enterprise versions.

Express editions are supported only for evaluations.

Recommendations

To achieve optimal performance, use SQL 2016 SP1 or later. Earlier SQL versions do not support
the columnstore index and are thus not recommended for larger deployments.
Use the Simple database recovery mode to ensure best performance.
Use 64-bit version of SQL Server.
You can set the database recovery model to Full Recovery if your SolarWinds Platform database is
hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your
database regularly and ensure that volume you store your transaction log has free space that is at
least equal to or greater than the size of your SolarWinds Platform database. Your transaction logs
will continue to grow indefinitely until a database backup is performed and the transactions
committed to the database. We recommend daily database backups when you use the Full
Recovery model.

MS SQL Express Limits (only evaluations)

Starting with 2022.3, Express editions of supported MS SQL Server versions are not supported for
production environment. Express editions are only supported for evaluation purposes.

MS SQL Express can be installed on the same server as the SolarWinds Platform server.

When using MS SQL Express, make sure you are aware of the following limits:

Feature Limit
Maximum database size 10 GB

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Feature Limit
Maximum computing capacity used by a single Limited to lesser of 1 socket or 4 cores
instance - SQL Server Database Engine

Maximum computing capacity used by a single

instance - Analysis Services or Reporting Services
Maximum memory for buffer pool per instance of 1410 MB
SQL Server Database Engine
Maximum memory for Columnstore segment 352 MB
cache per instance of SQL Server Database Engine
Maximum memory-optimized data size per 352 MB
database in SQL Server Database Engine
SolarWinds Platform groups up to 100 groups
SolarWinds Platform concurrent users up to 5 users logged in simultaneously
SolarWinds Platform performance Complex groups, limitations, or alerts can affect
performance of your deployment.

SQL Server Collation

The SolarWinds Platform does not support case-sensitive databases.

The SolarWinds Platform supports CI database on an CS SQL Server.

English with collation setting SQL_Latin1_General_CP1_CI_AS

English with collation setting SQL_Latin1_General_CP1_CS_AS
German with collation setting German_PhoneBook_CI_AS
Japanese with collation setting Japanese_CI_AS
Simplified Chinese with collation setting Chinese_PRC_CI_AS

Server roles and permissions

Required server roles:

dbcreator
public
securityadmin

Permissions:

You need read permissions to the master database.

You don't need dbcreator permissions if you are installing a SolarWinds Platform product with a
pre-existing blank database.

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Hard drive space

The following recommendations apply to physical environments only. If you have your SolarWinds
Platform database installed on a virtual machine, these recommendations do not apply to your
environment.

Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds
database, data, and log files with a dedicated drive for the server operating system and tempdb
files.
Other RAID configurations can negatively affect your SQL Server's performance.
Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server operating system. You
may want to move or expand the Windows or SQL temporary directories. For more information, see
Working with Temporary Directories.

Database hardware recommendations for large environments

For large environments with a physical SQL Server, SolarWinds recommends the following hard drive
configuration.

These recommendations are not relevant for SQL Servers running in a virtual environment.

A hardware RAID Controller with a battery backed-up write back cache

Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for
your SQL MDF and FILEGROUPS.
Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for
your SQL LDF Transaction LOG file
Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for
your tempdb data file
Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your
tempdb log file

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed
mode on your SQL server.

Other software

SolarWinds recommends you install the SQL Server Management Studio component on your SolarWinds
Platform database server.

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The SolarWinds Installer installs the following required x86 components if they are not found on your
SolarWinds Platform database server:

SQL Server System Common Language Runtime (CLR) Types. SolarWinds Platform uses secure
SQL CLR stored procedures for selected, non-business data operations to improve overall
performance.
Microsoft SQL Server Native Client
Microsoft SQL Server Management Objects

You cannot share the SolarWinds Platform database with Microsoft SharePoint, Microsoft
Exchange, and Research in Motion (RIM) BlackBerry servers.

SolarWinds Platform server port requirements

Ports 4369, 25672, and 5671 are opened by default on the main server for RabbitMQ
messaging. These ports can be blocked by the firewall. When running SolarWinds High
Availability, ensure ports 4369 and 25672 are open.
RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate
with Windows nodes.

SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to
ensure that any web-related connections are secure.

Port Protocol Service/Process Direction Description Encryption

user- SSH SolarWinds Job Outbound Port for accessing ASA Device-based
defined, Engine v2 from the devices through CLI
default: SolarWinds
22 IIS Platform
server to the
device
25 TCP SolarWinds Alerting Outbound SMTP port for non-encrypted n/a
Service V2 messages
53 UDP SolarWinds Job Bi- Resolving DNS queries n/a
Engine v2 directional

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Port Protocol Service/Process Direction Description Encryption

80 TCP IIS Inbound HTTP default for the No
SolarWinds Platform Web
Console website.

If you specify any port other

than 80, you must include
that port in the URL used to
access the SolarWinds
Platform Web Console. For
example, if you specify an IP
address of 192.168.0.3 and
port 8080, the URL used to
access the web console is
http://192.168.0.3:8080.

The port might also be used

for Cisco UCS monitoring.
135 TCP Microsoft EPMAP Bi- Required for devices polled
(DCE/RPC Locator directional via WMI. Used to initiate
service) communication with the
remotely managed host.
161 UDP SolarWinds Job Bi- Send and receive SNMP SNMP v1 and
Engine v2 directional information v2 are
unencrypted.
SolarWinds Cortex SNMP v3 uses
AES and 3DES
encryption.
162 UDP SolarWinds Trap Inbound Receive trap messages n/a
Service

SNMP Informs
443 TCP IIS Inbound Default port for https binding. SSL
465 TCP SolarWinds Alerting Outbound SMTP port used to send TLS- SSL
Service V2 enabled email alert actions
514 UDP SolarWinds Syslog Inbound Receive syslog messages n/a
Service
587 TCP SolarWinds Alerting Outbound SMTP port used to send TLS- TLS
Service V2 enabled email alert actions

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Port Protocol Service/Process Direction Description Encryption

1433 TCP SolarWinds Alerting Outbound Communication between the n/a
Service V2 SolarWinds Platform server
and the SQL Server.
SolarWinds
Administration
Service

SolarWinds
Information Service

SolarWinds
Information Service
V3

SolarWinds Orion
Module Engine
1434 UDP SolarWinds Alerting Outbound Communication with the SQL n/a
Service V2 Server Browser Service to
determine how to
SolarWinds communicate with certain
Administration non-standard SQL Server
Service installations. Required only if
your SQL Server is configured
SolarWinds to use dynamic ports.
Information Service

SolarWinds
Information Service
V3

SolarWinds Orion
Module Engine

SQL Server Browse

Service
5671 TCP RabbitMQ Bi- For encrypted RabbitMQ TLS 1.2
directional messaging (AMQP/TLS) into
the main polling engine from
all SolarWinds Platform
servers (additional polling
engines, HA servers, or
additional web servers).

Sending messages to
RabbitMQ.

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Port Protocol Service/Process Direction Description Encryption

17777 TCP SolarWinds Orion Bi- Communication between RSA
Module Engine directional services and SolarWinds handshake,
Orion module traffic. AES 256
SolarWinds communication
Information Service Communication between the using WCF
SolarWinds Platform Web
SolarWinds Console and the polling TLS 1.2 with
Information Service engines. Cortex
V3
Communication between the
SolarWinds Cortex main server and pool
members.
17774 HTTPS SolarWinds Inbound to Required for access to the SSL
REST Endpoint the SWIS API.
SolarWinds
Platform SolarWinds recommends that
server you start using port 17774
instead of 17778.
17778 HTTPS SolarWinds Agent Inbound to Required for agent SSL
the communication.
SolarWinds
Platform
server

See SolarWinds Port requirements for a comprehensive list of port requirements for SolarWinds
products.

Optional, individual components, such as SolarWinds Platform Agents and High Availability, have
additional port requirements.

SolarWinds Platform Web Console browser requirements

Performance of the computer where you open the browser significantly influences the speed of
the SolarWinds Platform Web Console.

SolarWinds Platform supports two most recent versions of the following web browsers available at the
release date:

Firefox
Chrome

SolarWinds Platform also supports the following browsers:

Microsoft Edge

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Browser requirements:

JavaScript enabled
Cookies enabled

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