SLT User Guide

For ETERNITY and SARVAM UCS

IMPORTANT!
This Guide is for ETERNITY, ETERNITY NE and SARVAM UCS. These are referred to
as System in the Guide. For detailed description refer to the respective System
Manual. The documentation can be found at
http://www.matrixtelesol.com/product-manuals.html
This User Guide instructs you on how to access various features using the default
settings. (Region: India) The Date and Time format will vary according to the Region.

The default User Password, 1111 will not be accepted for:

1 Call Follow Me 2 Dynamic Lock 3 DISA 4 Walk-In Class of Service

5 Presence 6 Hot Desk 7 User Absent/Present

Please change the User Password before you use these features. For detailed
instructions see User Password.

Following features are not supported in ETERNITY NE.

1 Authority Code 2 Background Music 3 Digital Output Port

4 Door Lock 5 Door Phone 6 Forced Release Order

7 Manual Priority Intrusion 8 Floor Service 9 Mini Bar

10 Room Maid Status 11 User Definable Fields

In ETERNITY NE, Time Zones are referred to as Day (Working Hours) and
Night/Break (Non-Working Hours).

Following features are not supported in SARVAM UCS.

1 Digital Output Port 2 Door Lock 3 Door Phone

SLT is not supported in PRASAR UCS and ANANT UCS.

Making Calls

To an Extension:
 Dial Extension Number

To a Department Group:
 Dial Department Group Number

To an Operator:
 Dial 9 or 0 (for users in USA)

To an External Number:
 Dial 0/5/61/62/63/64 (TAC)-External Number
 Dial 9/5/81/82/83/84 (TAC)-External Number (for users in USA)

To a Voice Mail:
 Dial 3931(VMS) - Follow VMS Prompts (ETERNITY LE/ME/GE/PE, SARVAM UCS)
 Dial 390 (VMS) - Follow VMS Prompts (ETERNITY NE)

Making a Second Call

To an Extension:
 Speech with Extension/External Number - Flash - Desired Extension Number -Talk

To an External Number:
 Speech with Extension/External Number - Flash - TAC - Dial desired External Number
- Talk

Receiving Calls

 When your Phone Rings, Lift Handset / Press Speaker Key - Talk
Abbreviated Dialing
Using Global Directory:
 Dial 8 - Index (100-999)
 Dial 6 - Index (100-999) (for users in USA)
4 digit Index Number for ETERNITY LE, SARVAM UCS ENT (0100 to 2999).
3 digit Index Number for the other variants (100 to 999).

Using Personal Directory:

 Dial 8 - Index (001-025)
 Dial 6 - Index (001-025) (for users in USA)
Program Number in Personal Directory:
 Dial 1071 - Index (001-025) - External Number - # * - TAC - Confirmation Tone -
Go On-Hook
In ETERNITY LE, SARVAM UCS ENT you need to enter Personal Directory Index as 0001 to
0025.

Account Code
Account Code by Number:
 Dial 1058 - Account Code - TAC - Dial desired number

Alarms
Set Once Only Alarm:
 Dial 161 - HH - MM - 1 - Confirmation Tone - Go On-Hook

Set Daily Alarm:

 Dial 161 - HH - MM - 2 - Confirmation Tone - Go On-Hook

Cancel Once Only Alarms:

 Dial 161 - # - Confirmation Tone - Go On-Hook

Set/Cancel Voice Guided Alarms:

 Dial 163 - Follow VMS Prompts

Auto Call Back (ACB)

ACB on Busy Extension/Trunk:
 Dialed Extension/Trunk Busy? - Dial ‘2’ during Busy Tone - Confirmation Tone - Go
On-Hook
Auto Call Back (ACB) (Cont.)
ACB on No Reply:
 Dialed Extension not responding? - Dial ‘2’ during Ring Back Tone - Confirmation
Tone - Go On-Hook

Cancel ACB:
 Dial 102 - Confirmation Tone - Go On-Hook

Authority Code (Using Walk-In Class of Service)

 Dial 111 - 2 - Authority Code - Password - Confirmation Tone, followed by Dial
Tone - Dial desired number

Auto Redial
Set Auto Redial:
 Dialed External Number Busy? - Go On-Hook on Busy Tone -Go Off-Hook - Dial 17 -
Confirmation Tone -Go On-Hook

Cancel Auto Redial:

 Dial 1070 - Confirmation Tone - Go On-Hook

Background Music
Set Background Music on Extension:
 Dial 1099 - Confirmation Tone - Remain Off-Hook - Background Music will start on
expiry of Dial Tone timer

Cancel Background Music on Extension:

 Dial 1099 - Confirmation Tone - Go On-Hook

Barge-In
 Dialed Extension Busy? - Dial ‘4’ during Busy Tone - Ring Back Tone - Dialed
Extension gets beeps
 Dialed Extension responds - Speech - other party gets on-hold music
Blind Transfer to Extension Users Mailbox
 Speech with Extension/Trunk - Flash - 1078 - Extension number - Go On-Hook

Call Chaining

 Speech with Trunk/Extension - Flash - 1050 - Extension (Transfer Target) - Go

On-Hook

Call Forward (CF)

CF - Unconditional: CF - Unconditional to External Number:

 Dial 131 - Extension/Department  Dial 131 - TAC - External Number - #*
Group/VMS - Confirmation Tone - - Confirmation Tone - Go On- Hook
Go On-Hook

CF - If Busy: CF - If Busy to External Number:

 Dial 132 - Extension/Department  Dial 132 - TAC - External Number - # *
Group/VMS - Confirmation Tone - - Confirmation Tone - Go On-Hook
Go On-Hook

CF - If No Reply: CF - If No Reply to External Number:

 Dial 133 - Extension/Department  Dial 133 - TAC - External Number - #*
Group/VMS - Confirmation Tone - - Confirmation Tone - Go On-Hook
Go On-Hook

CF - If Busy/No Reply: CF - If Busy/No Reply to External Number:

 Dial 134 - Extension/Department  Dial 134 - TAC - External Number - # *
Group/VMS - Confirmation Tone - - Confirmation Tone - Go On-Hook
Go On-Hook

Enable Dual Ring: Disable Dual Ring:

 Dial 136 - 1 - Confirmation Tone -  Dial 136 - 0 - Confirmation Tone - Go
Go On-Hook On-Hook

Cancel Call Forward:

 Dial 130 - Confirmation Tone -
Go On-Hook
Call Forward - Scheduled
Set CF-Scheduled for Working Hours (Day):
CF - Unconditional: CF - Unconditional to External Number:
 Dial 1175 - 1 - 1 - Extension/  Dial 1175 - 1 - 1 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On- Hook

CF - If Busy: CF - If Busy to External Number:

 Dial 1175 - 1 - 2 - Extension/  Dial 1175 - 1 - 2 - TAC - External
Department Group/VMS - Number - # * - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On-Hook

CF - If No Reply: CF - If No Reply to External Number:

 Dial 1175 - 1 - 3 - Extension/  Dial 1175 - 1 - 3 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook
Go On-Hook
CF - If Busy/No Reply:
CF - If Busy/No Reply to External Number:
 Dial 1175 - 1 - 4 - Extension/
Department Group/VMS -  Dial 1175 - 1 - 4 - TAC - External
Confirmation Tone - Go On-Hook Number - # *- Confirmation Tone -
Go On-Hook
Enable Dual Ring:
 Dial 1175 - 1 - 5 - 1 - Confirmation Disable Dual Ring:
Tone - Go On-Hook  Dial 1175 - 1 - 5 - 0 - Confirmation
Tone - Go On-Hook
Cancel Call Forward:
 Dial 1175 - 1 - 0 - Confirmation
Tone - Go On-Hook
Set CF-Scheduled for Break Hours:
CF - Unconditional: CF - Unconditional to External Number:
 Dial 1175 - 2 - 1 - Extension/  Dial 1175 - 2 - 1 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On- Hook

CF - If Busy: CF - If Busy to External Number:

 Dial 1175 - 2 - 2 - Extension/  Dial 1175 - 2 - 2 - TAC - External
Department Group/VMS - Number - # * - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On-Hook

CF - If No Reply: CF - If No Reply to External Number:

 Dial 1175 - 2 - 3 - Extension/  Dial 1175 - 2 - 3 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook
Go On-Hook
Call Forward Scheduled (Cont.)
CF - If Busy/No Reply: CF - If Busy/No Reply to External Number:
 Dial 1175 - 2 - 4 - Extension/  Dial 1175 - 2 - 4 - TAC - External
Department Group/VMS - Number - # *- Confirmation Tone -
Confirmation Tone - Go On-Hook Go On-Hook

Enable Dual Ring: Disable Dual Ring:

 Dial 1175 - 2 - 5 - 1 - Confirmation  Dial 1175 - 2 - 5 - 0 - Confirmation
Tone - Go On-Hook Tone - Go On-Hook

Cancel Call Forward:

 Dial 1175 - 2 - 0 - Confirmation
Tone - Go On-Hook

Set CF-Scheduled for Non-Working Hours (Night):

CF - Unconditional: CF - Unconditional to External Number:
 Dial 1175 - 3 - 1 - Extension/  Dial 1175 - 3 - 1 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On- Hook

CF - If Busy: CF - If Busy to External Number:

 Dial 1175 - 3 - 2 - Extension/  Dial 1175 - 3 - 2 - TAC - External
Department Group/VMS - Number - # * - Confirmation Tone -
Confirmation Tone - Go On-Hook Go On-Hook

CF - If No Reply: CF - If No Reply to External Number:

 Dial 1175 - 3 - 3 - Extension/  Dial 1175 - 3 - 3 - TAC - External
Department Group/VMS - Number - #* - Confirmation Tone -
Confirmation Tone - Go On-Hook
Go On-Hook
CF - If Busy/No Reply:
CF - If Busy/No Reply to External Number:
 Dial 1175 - 3 - 4 - Extension/
Department Group/VMS -  Dial 1175 - 3 - 4 - TAC - External
Confirmation Tone - Go On-Hook Number - # *- Confirmation Tone -
Go On-Hook
Enable Dual Ring:
 Dial 1175 - 3 - 5 - 1 - Confirmation Disable Dual Ring:
Tone - Go On-Hook  Dial 1175 - 3 - 5 - 0 - Confirmation
Tone - Go On-Hook
Cancel Call Forward:
 Dial 1175 - 3 - 0 - Confirmation
Tone - Go On-Hook
Cancel CF for All Time Zones:
 Dial 1175 - 2 - 0 - Confirmation Tone - Go On-Hook
Call Follow Me
Set Call Follow Me, from the Remote Extension:
 Dial 135 - Your Extension - User Password - Confirmation Tone - Go On-Hook

Cancel Follow Me, from Your Extension:

 Dial 130 - Confirmation Tone - Go On-Hook

Call Hold

To Put a Party on Hold:

 Speech - Flash - Keep handset aside, do not go On-Hook
OR
 Tap the Hook switch of your phone - Keep handset aside, do not go On-Hook

Retrieve the Party on Hold:

 Feature Tone? - Flash - Talk
 Error Tone? - Go On-Hook - Ring Back - Answer - Talk

Call Park
Park a Call:
 Speech - Flash - 115 - Orbit Number (Personal Orbit:1; General Orbit: 2-9) - Go
On-Hook

Retrieve Parked Call:

 116 - Orbit Number (Personal Orbit:1; General Orbit: 2-9) - Go On-Hook

Call Pick Up - Group

To answer a ringing Extension within a group:

 Go Off-Hook - Dial ‘4’ - Talk

Call Pick Up - Selective

To answer any ringing Extension:

 Go Off-Hook - Dial ‘12’ - Number of Ringing Extension - Talk
Call Toggle

 In speech with party 1 - Flash - Dial number of party 2 - Speech with party 2 - Flash -
Dial 1 - Speech with party 1 - Flash - Dial 1 - Speech with party 2

Call Transfer

Transferring call to an Extension:

 Speech with Extension/Eternal Number - Flash - Extension (Transfer Target) - Go
On-Hook

Transferring call to Trunk:

 Speech with Extension / External Number - Flash - TAC - External Number
(Transfer Target) - Go On-Hook

Calling Line Identification Restriction (CLIR)

To enable CLIR : Dial 1031 - Confirmation Tone - Go On-Hook

To disable CLIR : Dial 1030 - Confirmation Tone - Go On-Hook

Cancel all Features of an Extension

 Dial 1051 - Confirmation Tone - Go On-Hook

 The following features, if set, will be cancelled:
Auto Answer
Auto Call Back
Auto Redial
Background Music
Call Forward
Do Not Disturb
Hot Line
Trunk Reservation
Walk-In Class of Service
Conference
Conference 3-Party
 1st call - 2nd call - Flash -*3 - three way speech is established

Conference - Dial-In
Schedule a Conference:
 *19 - 1 - Conference Number - Assign 4 digit Conference Password

Initiate/Join the Conference:

 *19 - 2 - Conference Number - Conference Password

Cancel the Conference:

 While in active Conference - Flash - Dial 190

After the Dial-In Conference has been initiated, it functions as a Multiparty Conference.
Any participant can be Included, Temporarily Leave, Rejoin the Conference or
Permanently Leave the Conference. Refer Conference - Multiparty for instructions.

Conference - Multiparty

Multiparty Conference:
 In speech with First Call - Flash - Second Call - Flash - *3 - 3-party Conference is
established - Flash - Third Call - *3 - Fourth call....... - Repeat till you have include
desired number of parties.

Temporarily Leave Conference:

 Flash - 191

Rejoin Conference:
 Go Off-Hook - 191

Permanently Leave the Conference:

 While in active Conference - Go On-Hook

Cancel Conference:
 Flash - 190 - Error Tone - Go On-Hook

SLT users cannot Remove any party from the Multiparty Conference.
Conversation Recording
 Speech - Flash - 1095 - Beep - Speech re-established - Recording starts

Digital Output Port (DOP)

Turn on DOP from Extension:
 1174 - DOP Number - 1 - Confirmation Tone - Go On-Hook
 1104 - DOP Number - 1 (users in Philippines) - Confirmation Tone - Go On-Hook

Turn off DOP from Extension:

 1174 - DOP Number - 0 - Confirmation Tone - Go On-Hook
 1104 - DOP Number - 0 (users in Philippines) - Confirmation Tone - Go On-Hook

DISA Login

Call on DISA enabled trunk:

 Dial 1079 - Extension Number - User Password

Do Not Disturb (DND)

Set DND:
 Dial 18 - Type of Call
All Calls : 1
Internal Calls : 2
External Calls : 3
 Go On-Hook

Cancel DND:
 Dial 18 - 0
 Go On-Hook

DND Override
 Dialed Extension has set DND? - Dial ‘4’ during Feature Tone - Dialed Extension
rings - Dialed Extension answers - Talk
Door Lock
To Open Door Lock device:
 In speech with the Door Phone call - Flash - 1173
 In speech with the Door Phone call - Flash - 1103 (users in Philippines)

To unlock the COSEC Door Controller:

 In speech with the Door Phone call - Flash - *7

Door Phone

Routing Mode for Door Phone - Scheduled Mode:

 1171 - Door Phone Extension number - 1 - Confirmation Tone - Go On-Hook
 1101 - Door Phone Extension number - 1 (users in Philippines) - Confirmation Tone -
Go On-Hook

Routing Mode for Door Phone - Manual Mode:

 1171 - Door Phone Extension number - 2 - Confirmation Tone - Go On-Hook
 1101 - Door Phone Extension number - 2 (users in Philippines) - Confirmation Tone -
Go On-Hook

Routing Destination - Manual Mode (to an Extension):

 1172 - Door Phone Extension number - 1 - Confirmation Tone - Go On-Hook
 1102 - Door Phone Extension number - 1 (users in Philippines) - Confirmation Tone -
Go On-Hook

Routing Destination - Manual Mode (to an External Number):

 1172 - Door Phone Extension number - 2 - Confirmation Tone - Go On-Hook
 1102 - Door Phone Extension number - 2 (users in Philippines) - Confirmation Tone -
Go On-Hook

Dynamic Lock

Set Dynamic Lock - Manual

 142 - User Password - Minutes(00) - Confirmation Tone - Go On-Hook

Set Dynamic Lock - Automatic

 142 - User Password - Minutes (01 to 99) - Confirmation Tone - Go On-Hook
Dynamic Lock (Cont.)
Toll Control - Level 0 (Default: All Calls):
 141 - User Password - 0 - Confirmation Tone - Go On-Hook

Toll Control - Level 1 (Default: Local Calls):

 141 - User Password - 1 - Confirmation Tone - Go On-Hook

Toll Control - Level 2 (Default: National Calls):

 141 - User Password - 2 - Confirmation Tone - Go On-Hook

Toll Control - Level 3 (Default: No Calls):

 141 - User Password - 3 - Confirmation Tone - Go On-Hook

Emergency Call

 Go Off-Hook - Dial Emergency Number

OR
 Go Off-Hook - Dial TAC - Emergency Number

Flashing on Trunk

 Speech on Trunk - Flash - * - PSTN Code (only for CO Trunk)

Forced Answer

 Dialed Extension doesn’t Respond? - Dial ‘5’ during Ring Back Tone - Phone
speaker of called extension is turned on - Talk

Called Extension must be a DKP / Extended IP Phone.

Forced Call Disconnection

 Dialed Extension/Accessed Trunk Busy? - Dial ‘# *’ during Busy Tone -

Confirmation Tone, followed by Dial Tone - Dial Extension Number/TAC
Hotdesk
Set Hotdesk, from the Remote Extension:
 Dial 1091 - Your Extension Number - Your User Password - Confirmation Tone -
Go On-Hook

Cancel Hotdesk, from your Extension:

 Dial 1091 - Your Extension Number - Your User Password - Confirmation Tone -
Go On-Hook
You must cancel Hotdesk on the current and the Remote Extension.

Hotline
Set Hotline to Extension/Department Group/VMS:
 Dial 151 - Extension/Department Group/VMS - Confirmation Tone - Go On-Hook

Set Hot Outward Dialing:

 Dial 152 - TAC - Confirmation Tone - Go On-Hook

Set Hot Outward Dialing with Number:

 Dial 153 - TAC - External Number - # * - Confirmation Tone - Go On-Hook

Set Hotline Timer:

 Dial 154 - Seconds (000-255) - Confirmation Tone - Go On-Hook

Cancel Hotline/Hot Outward Dialing:

 Dial 150 - Confirmation Tone - Go On-Hook

Interrupt Request
 Dialed Extension Busy? - Dial ‘3’ during Busy Tone - Ring Back Tone - Called
Extension gets beeps - Called Extension dials Flash - Speech with Called
Extension
 Dialed Extension Busy? - Dial ‘3’ during Busy Tone - Ring Back Tone - Called
Extension gets beeps - Called Extension does not dial Flash - Calling Extension
gets Error Tone (No Reply)

Last Caller Recall

To make a call to the last Extension number:
 Dial 1092 - Last internal number from which you received the call, is out dialed
Last Number Redial

To make a call to the last number:

 Dial 7 - Last external number is out dialed

Live Call Supervision

 Dial 1098 - Extension number to be supervised - Confirmation Tone - Go On-Hook

 Your extension rings, observe CLI

The supervising extension must have a CLI phone.

Meet Me Paging

To answer a Paging call announced for you:

 Dial 1093 - Paging Extension number - Talk

Message Wait

Set Message Wait:

 Dial 1076 - Extension Number - 1 - Confirmation Tone - Go On-Hook

Cancel Message Wait:

 Dial 1076 - Extension Number - 0 - Confirmation Tone - Go On-Hook

Retrieve New Message:

 Dial 1077

Mute
Mute (Before Call)
 Dial 1052 - Confirmation Tone - Dial desired number

Mute (During an on-going Call)

 Speech - Flash - 1052
Mute (Cont.)
UnMute
 Speech - Flash - Dial 1052 again - Talk

Paging

 Dial 1074 - Page Zone Number - Start your Announcement

SLT/ISDN Terminal users cannot be paged.

Presence

 Dial 104 - User Password - Message

Absent : 0
Present : 1
Auto Detect : 2
Away : 3
On the Phone : 4
Do Not Disturb : 5
I am Mobile : 6
In Meeting : 7
Out for Meal : 8
Out of Office : 9

Set ‘0’, if you do not want to receive any calls.

Raid

 Dialed Extension Busy? - Dial ‘5’ during Busy Tone - All the parties can hear beeps
-three way speech is established
 Trunk Reservation
Reserve a Trunk:
 Accessed Trunk Busy? - Dial ‘6’ during Busy Tone
 When trunk is free, Extension rings
 Answer the call - Trunk Dial Tone - Dial desired number

Cancel Trunk Reservation:

 Dial 102 - Confirmation Tone - Go On-Hook

User Absent/Present

Set User Absent:

 Dial 104 - User Password - 0 - Confirmation Tone - Go On-Hook

Set User Present:

 Dial 104 - User Password - 1 - Confirmation Tone - Go On-Hook

User Password

Change User Password:

 Dial 114 - Current User Password - New User Password - Confirmation Tone -
Go On-Hook

Voice Help

 Dial 1090 - Listen to Message

Voice Mail
Accessing Voice Mail from Extension:
 Dial 3931 - Follow VMS Prompts (ETERNITY LE/ME/GE/PE, SARVAM UCS)
 Dial 390 - Follow VMS Prompts (ETERNITY NE)

Accessing General Mailbox from Extension:

 Dial 1176-Follow VMS Prompts
Reminder
Set Reminder:
 Dial 162 - DD - MM - YYYY - HH - MM - Confirmation Tone - Go On-Hook
 Dial 162 - MM - DD - YYYY - HH - MM (for users in USA) - Confirmation Tone - Go
On-Hook
Cancel Reminder:
 Dial 162 - # - Confirmation Tone - Go On-Hook
Set/Cancel Voice Guided Reminder:
 Dial 164 - Follow VMS Prompts

Room Monitor
 Dial 1073 - Extension number (only DKP / Extended IP Extensions can be
Monitored) - Room conversation can be heard

Selective Port Access

 Dial 69 - Port Type - Port Number
 Dial 89 - Port Type - Port Number (for users in USA)Port Numbers
Port Types Port Access Code
For ETERNITY/SARVAM UCS ETERNITY SARVAM UCS
CO 03 001 - 128 01 - 64
BRI 04 01 - 32 01 - 32
T1E1 05 01 - 24 1-8
E&M 06 001 - 128 01 - 32
Mobile 25 001 - 128 01 - 48
SIP Trunk 26 01 - 32 01 - 99
LD (Loop Dial) Port 35 01 - 32 -

Port Numbers
Port Types Port Access Code
For ETERNITY NE/NAVAN NE
CO 03 001 - 004
Mobile 25 01 - 02
SIP Trunk 26 01 - 08

Port Types and Port Numbers will vary according to the variant of the System.
Walk-In Class of Service

To Walk-In into the other Extension:

 Dial 111 - 1 - Your Extension Number - Your User Password - Dialed desired
number on Confirmation Tone - Talk

To Walk-Out of the other Extension :

 Dial 111 - 0 - Confirmation Tone - Go On-Hook

Forced Release Order (for E&M MFCR2 only)

 When in 3-way speech - Press Flash - Dial *38 - Speech with desired party -
Second party is disconnected

Manual Priority Intrusion (for E&M MFCR2 only)

 Dialed Extension Busy? - Press Flash on Busy Tone - Dial *37 - 3 - way speech is
established

Floor Service (for Hospitality)

 Dial 38 - Talk

Mini Bar (for Hospitality)

 Dial 1056 - Item Number (00-99) - Quantity (00-99) - Confirmation Tone - Go On-Hook
Room Maid Status (for Hospitality)

 Dial 1054 - Status - Confirmation Tone - Go On-Hook

1 : Maid is in Room
2 : Room is Dirty
3 : Room Clean and can be rented
4 : Room Clean yet to be inspected
5 : Room is Out of Service

For Micros Opera PMS Interface -Status options are : 1-Dirty, 2-Clean, 3 -Inspected
For Extended Starlight PMS Interface- Status options are: 1-Dirty, 2-Clean, 3-Clean
Checked

User Definable Fields

 Dial - 1096 - Digit String - # * - Confirmation Tone - Go On-Hook

Redundancy Notification Call

 You will receive the Redundancy Notification Call, after the redundancy process is
completed.
 Lift the Handset/press the Speaker Key to answer the Redundancy Notification Call.
 You will hear a piece of music or a voice message.
 Press the digits (0-9,* or #) to acknowledge the Redundancy Notification Call.
 The Redundancy Notification Call is acknowledged.

Redundancy Notification Call is not supported in ETERNITY.

If you are using a SLT, that does not supports FSK CLI, then the message “Redundancy
Notification Call” will not be displayed on the screen.
MATRIX COMSEC

Head Office:
October 4, 2019.

394-GIDC, Makarpura
Vadodara - 390 010, India
Ph: (+91)1800-258-7747
Email: Customer.Care @MatrixComSec.com

www.MatrixTeleSol.com