Bid Number: GEM/2022/B/2428232

Dated: 23-08-2022

Bid Document

Bid Details

Bid End Date/Time 13-09-2022 14:00:00

Bid Opening Date/Time 13-09-2022 14:30:00

Bid Offer Validity (From End Date) 30 (Days)

Ministry/State Name Ministry Of Education

Department Name Department Of Higher Education

Organisation Name Indian Institute Of Technology (iit)

Office Name Iit Jodhpur

Total Quantity 2

Item Category Network Monitoring Software (Version 2.0) (Q3)

OEM Average Turnover (Last 3 Years) 100 Lakh (s)

Years of Past Experience Required for

3 Year (s)
same/similar service

MSE Exemption for Turnover Yes

Startup Exemption for Turnover Yes

Experience Criteria,Past Performance,Certificate (Requested

in ATC),OEM Authorization Certificate,OEM Annual Turnover
*In case any bidder is seeking exemption from Experience /
Document required from seller
Turnover Criteria, the supporting documents to prove his
eligibility for exemption must be uploaded for evaluation by
the buyer

Past Performance 50 %

Bid to RA enabled No

RCM Applicable Yes

Time allowed for Technical Clarifications

2 Days
during technical evaluation

Evaluation Method Total value wise evaluation

EMD Detail

Required No

ePBG Detail

Advisory Bank State Bank of India

ePBG Percentage(%) 3.00

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 Duration of ePBG required (Months). 38

(a). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable.

Beneficiary:
Director, IITJ
Iit Jodhpur, Department of Higher Education, Indian Institute of Technology (IIT), Ministry of Education
(Director)

Splitting

Bid splitting not applied.

MII Purchase Preference

MII Purchase Preference Yes

MSE Purchase Preference

MSE Purchase Preference Yes

1. If the bidder is a Micro or Small Enterprise as per latest definitions under MSME rules, the bidder shall be
exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria". If the bidder is OEM of the
offered products, it would also be exempted from the "OEM Average Turnover" criteria. In case any bidder is
seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility for
exemption must be uploaded for evaluation by the buyer.
2. If the bidder is a Startup, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and
"Experience Criteria". If the bidder is OEM of the offered products, it would also be exempted from the "OEM
Average Turnover" criteria. In case any bidder is seeking exemption from Turnover / Experience Criteria, the
supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.
3. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM {themselves or
through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any
Central / State Govt Organization / PSU / Public Listed Company for number of Financial years as indicated above
in the bid document before the bid opening date. Copies of relevant contracts to be submitted along with bid in
support of having supplied some quantity during each of the Financial year. In case of bunch bids, the category of
primary product having highest value should meet this criterion.
4. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product
during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid
document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period
shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old,
the average turnover in respect of the completed financial years after the date of constitution shall be taken into
account for this criteria.
5. Preference to Make In India products (For bids < 200 Crore):Preference shall be given to Class 1 local supplier
as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to time and its
subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. The minimum
local content to qualify as a Class 1 local supplier is denoted in the bid document. If the bidder wants to avail the
Purchase preference, the bidder must upload a certificate from the OEM regarding the percentage of the local
content and the details of locations at which the local value addition is made along with their bid, failing which
no purchase preference shall be granted. In case the bid value is more than Rs 10 Crore, the declaration relating
to percentage of local content shall be certified by the statutory auditor or cost auditor, if the OEM is a company
and by a practicing cost accountant or a chartered accountant for OEMs other than companies as per the Public
Procurement (preference to Make-in -India) order 2017 dated 04.06.2020. Only Class-I and Class-II Local suppliers
as per MII order dated 4.6.2020 will be eligible to bid. Non - Local suppliers as per MII order dated 04.06.2020 are
not eligible to participate. However, eligible micro and small enterprises will be allowed to participate .In case

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Buyer has selected Purchase preference to Micro and Small Enterprises clause in the bid, the same will get
precedence over this clause.
6. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued
by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned
Ministry. If the bidder wants to avail the Purchase preference, the bidder must be the manufacturer of the offered
product in case of bid for supply of goods. Traders are excluded from the purview of Public Procurement Policy for
Micro and Small Enterprises. In respect of bid for Services, the bidder must be the Service provider of the offered
Service. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the
offered product or service. If L-1 is not an MSE and MSE Seller (s) has/have quoted price within L-1+ 15%
(Selected by Buyer)of margin of purchase preference /price band defined in relevant policy, such Seller shall be
given opportunity to match L-1 price and contract will be awarded for 25%(selected by Buyer) percentage of
total QUANTITY.
7. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or
similar Category Products for 50% of bid quantity, in at least one of the last three Financial years before the bid
opening date to any Central / State Govt Organization / PSU / Public Listed Company. Copies of relevant
contracts (proving supply of cumulative order quantity in any one financial year) to be submitted along with bid
in support of quantity supplied in the relevant Financial year. In case of bunch bids, the category related to
primary product having highest bid value should meet this criterion.

Section 9(3) Of GST

Where ever RCM is applicable, sellers (Regular GST registered seller who opted out of FCM , unregistered seller,
seller registered under composition scheme)will be forced to put Zero GST and GST cess in their bids. Buyer will
have liability of paying the GST and GST cess to the government on the specified rate mentioned by them in this
Bid.

Network Monitoring Software (Version 2.0) ( 2 pieces )

(Minimum 50% and 20% Local Content required for qualifying as Class 1 and Class 2 Local Supplier
respectively)

Brand Type Registered Brand

Technical Specifications

* As per GeM Category Specification

Specification Specification Name Bid Requirement (Allowed Values)

BASIC INFORMATION Software Domain / Type Network Monitoring Software(NMS)

Modules of Network Network monitoring, Netflow, Syslog, Network

Monitoring Software configuration management, Physical host monitoring
offered in the scope of
supply

SCOPE OF LICENCE Types of Licence Perpetual

Duration of Subscription (in 0.0 - 60.0 Or higher

months) (Hint :- Select '0' if
not applicable)

OEM Licensing policy Per Device

Number of licensing 300.0 - 500.0 Or higher

included in the offered
product as per OEM defined
licensing policy

Scope of Installation Installation, Integration, Configuration, User

Acceptance Testing of offered product

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 Specification Specification Name Bid Requirement (Allowed Values)

Hosting Enviroment/ On Premises

Deployment Option

The offered product have Unlimited updation for Patches and Bug fixes within
support from OEM for maintenance & support period, Unlimited upgradation
of version within support period

Number of Years for OEM 3.0 - 5.0 Or higher

support for updation
(Patches and Bug fixes) is
included in the scope of
supply (Hint :- Select '0' if
not applicable)

Number of Years for OEM 3.0 - 5.0 Or higher

support for Upgradation of
version is included in the
scope of supply (Hint :-
Select '0' if not applicable)

Training Options Virtual, Training Material

No of days Training 5.0 - 10.0 Or higher

Provided (Hint :- Select '0' if
not applicable)

Network Network Performance Capable to support visually representing network

Performance Monitoring features outages and other error conditions on the topological
Monitoring map, Capable to do trend analysis of stored historical
records of network performance data, Capable to
provide visual Hop-by-hop analysis along critical
network paths

WAN link monitoring Capable to provide details on WAN link latency,

bandwidth utilization and Round-Trip-Time, Provision
to generate Graphically represent the various links
over geographical maps, Each link has information on
status and latest alarms generated and to give a
quick view of entire WAN link health, Provision to
configure custom thresholds as per buyer
requirement, Allow drill down to the hop level
displaying the various paths of communication
between the source and destination and the round
trip time across each underlying link, Capable to
configure business , non-business hours or custom
time polling, Supports instant diagnosis of the node
status through Ping, Telnet and SNMP walk

Monitoring of Network Packet loss, Errors, Discards, Interface traffic volume,

metrics supported by the Interface packets count, Response time
offered product

Server Monitoirng Server Monitoring Capable to support Virtual Machine, Hypervisor and
Cluster monitoring, Capable to monitor availability
and performance of web server , email server and
database server etc.

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 Specification Specification Name Bid Requirement (Allowed Values)

Syslog Syslog Provision to collect and store system logs from target
devices including firewalls, routers, switches, WLC,
servers, applications & databases., Provision for
multiple filtering options for incoming system logs
based on target device, log_ID, severity, level,
message, OS type, application / database etc.,
Provision to export specific syslog messages to users
via email / SMS

Traffic Analytics ( Traffic Analytics Features Capable to collect traffic data using the flow
Netflow ) technologies and correlate it into a useable format,
and presents it to the user in a web-based interface
for monitoring network traffic., Capable to support
Network based Application Recognition(NBAR ),
Capable to provide CBQoS (Class Based Quality of
Service) monitoring and reporting., Capable to
identify which users, applications, protocols,
countries, AS numbers, top routers, and top
interfaces are consuming the most bandwidth.

Network Configuration Backup Capable to perform device configuration backup,

configuration maintain history by tracking changes, and compare
management versions from a centralized web GUI., Capable to
perform scheduled backup of configuration from
network devices and backup files are to be centrally
stored and organized by device and version, Capable
to generate alerts for failed configuration backup.,
Capable to generate configuration backup reports.,
Provison for approval based system to change the
configuratione of target network devices ., Provision
to integrate with Change Management module of
other ITSM tools for the approval process.

Configuration Management Automate bulk configuration changes to network

devices - create standardized configurations, and use
the built-in workflows to review, approve, schedule,
and push bulk configuration updates across network
devices., Capable to monitor device configuration and
generate alerts when configuration change occurs.,
Capable to maintain audit trail of configuration
changes: when and where a configuration change
occurred, who made the change, and what specific
additions or deletions were made to a configuration.,
Support compliance auditing of configuration files.,
Provision to perform standard compliance checks
across all target network devices.

Additional Specification Parameters - Network Monitoring Software (Version 2.0) ( 2 pieces )

Specification Parameter
Bid Requirement (Allowed Values)
Name

Monitoring for Network devices, critical VMs& AP : 500+100 Traffic

Monitoring & Management
Monitoring & Analysis : 1 Syslog: 50 nodes Qos/Cos Monitoring: 3 Links
requirements
Configuration Management: 50 nodes Basic UPS Monitoring: 2 HA: Required

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 Specification Parameter
Bid Requirement (Allowed Values)
Name

Hosting
Environment/Deployment On Premises on Virtual Machines
option
* Bidders offering must also comply with the additional specification parameters mentioned above.

Input Tax Credit(ITC) and Reverse Charge(RCM) Details

ITC on ITC on GST RCM GST as per GST Cess 1 as GST Cess 2 as Optional
GST Cess Applicable RCM per RCM per RCM RCM

NA NA Yes 18% NA NA Yes

Consignees/Reporting Officer and Quantity

Consignee/Reporti
S.No. Address Quantity Delivery Days
ng Officer

342037,Office of Stores and

Purchase, Indian Institute of
Technology Jodhpur, Institute
1 Kalpana Deep 2 30
Building (East), NH 65 Nagaur
Road, Karwar, Jodhpur GST No:
08AAAJI0320F1ZU

Buyer Added Bid Specific Terms and Conditions

1. Generic

OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up
to 25 percent of bid quantity at the time of placement of contract. The purchaser also reserves the right to
increase the ordered quantity by up to 25% of the contracted quantity during the currency of the
contract at the contracted rates. Bidders are bound to accept the orders accordingly.

2. Buyer Added Bid Specific ATC

Buyer Added text based ATC clauses

1. Scope of Supply : Scope of supply (Bid price to include all cost

components) : Supply Installation Testing and Commissioning of Goods
2. OEM should have ISO 270001, 270034 certification for their internal
processes and certificate must be provided

3. The solution should be scalable to monitor & manage more than 5000 plus
devices and minimum 3 reference case studies should be provided.
4. The system should have an integrated ITILv3 certified ITSM tool (certified for
minimum 10 processes) from the same OEM. In future, it should be possible to
use the service management features like Incident Logging, Viewing,
Assignment, Escalation, Reporting, SLA Management etc. in the Service

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 Manager tool GUI just by adding the required licenses. The integration should
be bi-directional in nature.
5. All the required licenses including OS and Database licenses need to be
added with the product.

6. Please mentioned Computable Server hardware/VM

requirements for Networking Monitoring software (NMS).
7. The Bidder shall submit EMD of Rs. 60,000 i.e. 2% of estimated
bid value.
.

Disclaimer
The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization. Buyer organization is solely responsible for the impact of these clauses on the
bidding process, its outcome, and consequences thereof including any eccentricity/restriction arising in the
bidding process due to these ATCs and due to modification of technical specifications and/or terms and
conditions governing the bid. Any clause incorporated by the Buyer such as demanding Tender Sample,
incorporating any clause against the MSME policy and Preference to make in India Policy, mandating any Brand
names or Foreign Certification, changing the default time period for Acceptance of material or payment timeline
governed by OM of Department of Expenditure shall be null and void and would not be considered part of bid.
Further any reference of conditions published on any external site or reference to external documents/clauses
shall also be null and void. If any seller has any objection/grievance against these additional clauses or
otherwise on any aspect of this bid, they can raise their representation against the same by using the
Representation window provided in the bid details field in Seller dashboard after logging in as a seller within 4
days of bid publication on GeM. Buyer is duty bound to reply to all such representations and would not be
allowed to open bids if he fails to reply to such representations. Also, GeM does not permit collection of Tender
fee / Auction fee in case of Bids / Forward Auction as the case may be. Any stipulation by the Buyer seeking
payment of Tender Fee / Auction fee through ATC clauses would be treated as null and void.

This Bid is also governed by the General Terms and Conditions

In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action
in accordance with the laws.

---Thank You---

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