SAINT CANDIDA SCHOOL – HIJAS DE JESUS, INC.

ESTANCIA, ILOILO

ICT Grade 10
3rd Quarter Examination (1st mastery test)
Name: ________________________________________________________Date: _____________________Score: _______________
Competencies
Can respond to sudden Test I. Multiple Choice
breakdowns of Direction: Encircle the letter of the correct answer.
computer systems in 1. How can you identify if a computer's RAM is faulty?
accordance with a. Shake the computer vigorously
established b. Run a memory diagnostic test or swap out the RAM with known
procedures. good modules
c. Pour water on the computer
d. Hit the computer with a hammer
2. What are some common causes of a computer overheating?
a. Dust buildup, inadequate cooling, heavy usage
b. Low battery power, outdated software, excessive RAM
c. Water damage, software updates, weak internet connection
d. Virus infection, screen brightness, loud fan noise
3. How can you diagnose a slow internet connection?
a. By checking the weather forecast for your area
b. By running a speed test and checking for background
downloads or updates.
c. By turning off your computer and turning it back on again
d. By asking your neighbors if they are also experiencing slow
internet
4. What steps can you take to troubleshoot a computer that won't
turn on?
a. Hit the computer to see if it starts
b. Check the power source, ensure all cables are properly
connected, check for any hardware issues, and try resetting the
computer.
c. Pour water on the computer to cool it down
d. Unplug all the cables and leave the computer alone for a few
days
5. What are some common signs of a failing power supply in a
computer?
a. Overheating
b. Slow internet connection
c. Blue screen errors
d. Random shutdowns, unusual noises, failure to power on
6. What are some common symptoms of a computer virus?
a. Slow performance, frequent crashes, unusual error messages,
unexpected pop-up windows
b. Fast performance, no crashes, no error messages, no pop-up
windows
c. Loud noises, strange smells, overheating, physical damage
d. Increased storage, faster internet, improved battery life, better
screen resolution
7. What is the first step in diagnosing a computer problem?
a. Restart the computer
b. Check the warranty status
c. Identify the symptoms or issues
d. Call a technician immediately
8. Amy opened her laptop outside the house, and she couldn’t see a
picture on her screen. What should Any do?
a. Turn off the computer
b. Check the brightness control
c. Go to repair shop
d. None of the above
9. If your computer has no sound, what should you do first?
a. Check the volume
b. Turn of the speaker
c. Unmute the speaker
d. All of the above
 10. Ana’s monitor goes blank periodically, what should she do?
a. Turn off the computer
b. Disable screen saver
c. Go to repair shop
d. None of the above
11. What is the importance of knowing the simple solutions to
common problems of computer?
a. To avoid wasting time going to a repair shop
b. To be able to fix your computer without hiring a technician.
c. To make your computer run smoothly
d. A and B
12. A person who can install, maintain and repair computer
systems and equipment.
a. IT Technical Support Officer
b. Computer Hardware Specialist
c. Computer technician
d. Technical support representative
13. With whom can we ask for assistance when it comes on dealing
with computer.
a. Teacher
b. Classmates
c. Principal
d. Guards
14. How can you identify if a computer’s RAM is faulty.
a. Shake the computer vigorously
b. Pour water on the computer
c. Run a memory diagnostic test or swap out the RAM with known
good modules.
d. Hit the computer with hammer
Can diagnose and Test III. Constructed Response
identify faulty Direction: Answer the question to the best of your knowledge and write
computer systems. your answer on the space provided. (5 sentences) 10pts.

1.What is the importance of diagnosing and troubleshooting computer