Question

Choose the correct option from the following

If marginal revenue is equal to zero

Choose the correct option from the following

If average cost is at a minimum
Identify the type of market for automobile
Choose the undelying economic principle for government providing water supply,
Electricity, Railway, street lights and not the private firms

Identify the market structure If the market demand curve for a commodity has a
negative slope

Choose which of the following is an assumption of linear breakeven analysis?

Select which out of the following is not included in estimation of NI

Select which one is not an indicator of barometric technique?

Choose from the following which concept traces relationship between cost and
revenue at every level of output
Choose about the number of firms In monopsony
Choose the economic term for the minimum expected return to keep an
enterpreneur in his present business
Sales taxes paid to the state by a retail firm are an example of an implicit cost.
Business profit is equal to total revenue minus all implicit costs.
A firm's total profit is generally at a maximum when total revenue is at a maximum.
A firm's total profit is generally at a maximum when total cost is at a minimum.
RBI decision to increase interest rate is a part of
Backed by purchasing power, desire to purchase
Tea and coffee are examples of

Which is not a measurement of elasticity of demand?

A period of time over which the inputs of all the factors of production can be varied.
Which of the following is not a law of return?
______________ to scale is caused by indivisible of fixed factors which are of minimum
size.
A ______________ function gives the idea of inputs and outputs relationship.
As per law of variable proportion, producers should produce at which stage?
The ____________ cost is related to scarcity concept.
These costs do not involve any cash payment and do not appear in the accounting system.

Long term AC curve is also called

Which is not a type of internal economies?
Which is not an exception to the law of supply?
A small increase in price leads to a larger increase in output, i.e. supply.
Here if the price falls supply will decrease much and if price raises supply will increase very
much.
Which of the following is not a determinant of supply?
Supply comes out of ___________.
If Total Product is divided by the number of labours, we have
If a firm wants to introduce a new product, the initial price of the product is kept low to
capture the market.
____________ means state of rest.
There are large number of buyers and sellers and no one can influence the price.

To study relations in order to maintain __________ and efficiency of labour by giving

incentives and motivate them.
The science of choice when faced with unlimited ends and scarce resources having
alternative uses is the definition of __________
Analysis of price of the product and try to push the product in the market as per the
market_________

Managerial economics and ________ always include Pricing strategy and earning profit

Managerial economics is used all the streams _________ and ___________

Managerial economics refers the application of principles of economics in ___________ of

the business
Managerial economics has to study the market, determine the demand based
on___________ and other circumstances
The scope of Economics is _______ than the scope of Managerial economics
Study of market structure is a __________ of managerial economics

Law of demand states

A flatter supply curve is

At the consumer’s optimum consumption bundle

Which of the following is not a property of indifference curve

Goods which are used along with some other goods is known as
In our economy resources are?

What do you mean by utility?

Giffen goods are also known as

Consumer’s tastes is determined in demand as

The elements of demand are

The law of diminishing marginal utility was formulated by

The law states that as a consumer increases the consumption of a product, the utility
gained from the successive units goes on

Under the following situations the law of demand is not applicable

When demand increases the curve shifts out and demand will be greater for
Direct demand of goods is demand of those goods and services which are directly
consumed by the
Other thinks remianing the same the demand for goods increases as the price decreases
and vice-versa is the definition of
Inferior goods, consumed mostly by the poor people as essential commodities. The
demand of these goods increases with a rise in price

When more than one commodity is required to satisfy a demand is known as

Any commodity can be put to many uses, and the use of it depends upon its price - Is a
perfect definition of

The goods which can be used more than once over a period of time is known as
This demand refers to the demand of interrelated good
It means that demand is the function of price i.e
Diminishing marginal utility schedule total and _________ utility
The law of ___________________ is formulated by Prof. Marshall
The price of diamond is more in exchange but it has _______ value in use.
The law of _________ can be derived from the law of dimishing marginal utility
dd=f(p) means demand is the ___________ of price
__________ goods arenot essential goods and are consumed by the rich only
______________ goods aregenerally desired by the people and these are durable goods

_______ goods such as shares are traded in the share market which do not follow the law
of demand

Government spending excludes governemnt spending on _______________.

Continuity in consumption is prerequisite for

Cross elasticity means?

A forecasting methods in which the whole population or its sample are surveyed to
determine the trends
Which is a kind of expert opinion method for forecasting
The businessman has to arrange for Finance, Space, Manpower; material etc. This idea is
known as forecasting of demand of

When the demand of a commodity is responsive to price then it is known as

Price elasticity of demand can be shown as

When two good are used at the same time to fulfill the demand is known as

Under this the govt. in order to control the exploitation of the poor farmers announces the
support prices of most of the agriculture products
The market demand curve for a perfectly competitive industry is QD=12-2P. The market
supply curve is QS=3+P. The market will be in equilibrium if

Which of the following is a barrier to entry that typically results in monopoly?

A natural monopoly refers to monopoly that is defended from direct competition by

A single-plant, multi-product firm will introduce additional products

A firm will realize the highest level of profit if it is able to engage in

A movie theatre that charges a lower price for matinees than for evening showings is
engaging on

When large number of able bodied pressures of working age, which are willing to work
cannot get the work
It is a mechanism to regulate the money supply in an economy by the central bank

Which of the following is a macroeconomic issue?

The percentage change in one’s real income can be approximated by

The price level has doubled in 35 years. The approximate annual percentage rate of
increase in the price level over this period has been:

The main measurement of inflation is:

Process of translating cash flow into equivalent dollars at common base period is
considered as
The cost incurred by the government for the welfare of the people and which improves the
life of the people
Managerial economics is ___________ economics in nature
It is the study of aggregates, i.e. aggregate employment, aggregate income, aggregate
saving and investment, trade cycles, government policies, etc of a nation.
Which of the following is a nature of managerial economics?
Managerial economics is __________ economics and based on normative economics.

"As price increases, demand decreases".

It is want satisfying power of a commodity.
The three elements of demand are: Desire, Backed by Purchasing power and __________.

These goods represent status symbols.

If E<1, it is a case of
When the demand of a commodity is responsive to income then it is known as
Which of the following is true with reference to Opportunity Cost?

It is the market value of all the final goods and services made within the borders of a
country in a year.
Which is not a reason behind failure of market mechanism?

A form of Govt. intervenes in the economy in which Govt. agency uses its law making
power to regulate the prices.
_________ is a method of price control.

MRTP is related to

Economic problem arise because of

Which of the following is not a factor of production?
Act of satisfying one’s wants is known as

The branch of economics which studies the aggregate behavior of the economic system

There is an inverse relationship between the quantity demanded of a commodity

and its price.
If the demand for a firm's output is horizontal, then the firm is a perfect competitor.
Estimates of demand elasticities are used by firms to determine optimal operational
policies
A scatter diagram is a graph of a linear function.
The Delphi method generates forecasts by surveying consumers to determine their
opinions.
Time-series analysis generates forecasts by identifying cause and effect
relationships between variables.
______________ demand forecasting is related to the business conditions
prevailing in the economy as a whole
______________ is the change in total revenue irrespective of changes in price or
due to the effect of managerial decision on revenue
Demand for necessary goods (salt, rice, etc,) is ______________ and demand for
comfort and luxury good is_____________

______________ Method is also known as Sales ‐Force –Composite method or

collective opinion method

The Importance of micro ecnomics in the managerial economics does not inculde

Managerial economics and HR focuses on

Cross elasticity of demand is shown as

Total Outlay Method is given by

Total product/ number of units of output is a formula of
The change in output resulting from a unit change in one of the firms variable input is a definition of?

It is the cost which has been incurred in the past activity

Which cost is very important cost concept used in business decision
Which costs are known as supplementary costs and indirect cost
SS=f (Pn, Pr,F,T,G). In this formula Pr stands for?

SS=f (Pn, Pr,F,T,G). In this formula Pn stands for?

Under this concept the price is fixed on the higher side and demand increases.

The want satisfying quality of goods is a definition of

What does it include from the following as economic problems of world
Which one is a quadratic equation

Identify Which of the following is NOT a determinant of the demand for good X?

Infer What will happen if coffee and milk are complements

Choose the correct from the following options if marginal utility is zero
Infer the value of the cross price elasticity of demand for good Y If goods X and Y
are perfect SUBSTITUTES.

Identify the correct meaning of indifference curve

Identify the correct description of Net National Product

Select from the alternatives the correct description of Real national income
Choose the correct alternative with regards to time value of money

Select the capital budgeting technique which does not consider the cash inflows of
entire life of the project

Choose the incorrect statements about capital budgeting

Identify the fiscal policy tool from the following

Select from the following does not involve collateral security

Choose the correct option in context of fiscal policy

Explain what will happen to the demand of inferior good if its price increases

Explain what will happen to the demand of ink when the price of fountain pen
increases

Infer what change will happen in quantity supplied when price of the commodity
increases

Choose what is correct in description of market equilibrium

Identify which of the following is not a determinant of supply of good X

Chhose from the following options a producer should exercise while deciding the
quantity of a particular good to be produced.

Identify the correct alternative from the following with regards to price elasticity of
demand if 2% increase in price results in a 6% decrease in quantity demanded.

Choose the incorrect statements from the following

Select the correct alternative if the demand for agricultural products is inelastic

Identify the relation between two goods X and Y if the cross price elasticity is
positive

Identify Which of the following is NOT a determinant of the demand for good X?

Infer What will happen if coffee and milk are complements

Choose from the options correct phrase for 'the extra utility from consuming one more unit
of a good.'
Choose the correct from the following options if marginal utility is zero

Infer the value of the cross price elasticity of demand for good Y If goods X and Y are
perfect SUBSTITUTES.
Apply the concept of income elasticity of demand and infer the income elasticity of Pizza
where Pizza is a normal good
Infer the value of cross price elasticity of goods X and Y if they happen to be perfect
complements.

Apply your knowledge of utility analysis and infer when does total utility coincides with
marginal utility

Choose the correct alternative from the following in case of price elasticity of vertical
demand curve

Identify the correct meaning of indifference curve

Select the correct alternative for Gross National Product

Identify the correct description of Net National Product

Select from the alternatives the correct description of Real national income

Choose the correct alternative with regards to time value of money

Identify the correct statement about Internal Rate of return (IRR)

Select the capital budgeting technique which does not consider the cash inflows of entire
life of the project
Choose the incorrect statements about capital budgeting

Identify Which of the following types of costs are excluded from cost benefit analysis

Choose the appropriate phrase for the additional cost incurred on producing one more unit
Identify which of the following factor of production is variable in short run

Choose from the following the correct expression of Demand

Identify the correct description of repo rate

Identify the fiscal policy tool from the following

Select from the following does not involve collateral security

Choose the correct option in context of fiscal policy

Explain what will happen to the demand of inferior good if its price increases

Explain what will happen to the demand of ink when the price of fountain pen increases

Infer what change will happen in quantity supplied when price of the commodity increases

Explain the concept of Excess demand

 Option 1 Option 2 Option 3 Option 4
total revenue is at average revenue
average revenue
total revenue is zero. a maximum or a is at a maximum
is zero
minimum. or a minimum.
it is equal to marginal total cost is also at profit is at a revenue is
cost. a maximum minimum maximum
monopolistic differentiated
duopoly pure oligopoly.
competition. oligopoly.
monopolistic
Monopoly Duopoly Natural monopoly
competition.

The market
structure cannot
imperfect
perfect competition. monopoly. be determined
competition.
from the
information given.

Output price is Average variable Average fixed

All of the above
constant cost is constant cost is constant

Free medical Construction of a

Subsidized lunch Old age pension
facilities house
Coincidence Smoothing
Lagging indicator Leading indicator
indicator indicator
Consumption Break even
Production analysis Cost anaysis
analysis analysis
Many suppliers
Most retail sale Single Very large
but one buyer
Gross profit Net profit Normal profit Monopoly profit
1 FALSE
1 FALSE
1 FALSE
1 FALSE
Micro economics Macro economics Both a and b None of the above
Demand Price Consumption Utility
Complementary Goods Substitute Goods Paired Goods Automobile Goods

Point Elasticity Time Series Method Arc Elasticity Percentage Method

Short Period No period Duration Long Period
Law of diminishing Law of Negative Law of Increasing Law of Constant
Return Return Return Return
Negative return Constant return Decreasing return Increasing return
Cost Supply Demand Production
Stage 1 Stage 3 Stage 2 Stage 4
Opportunity Economic Budgetted Actual
Explicit Cost Implicit Cost Actual Cost Accounting Cost

Average Revenue
Supply Curve Total Curve Plant Curve
Curve
Disintegration Technical Financial Managerial
Rare Articles Inelastic Goods Specualtive Goods Agricultural Goods
Inelastic Supply Elastic Supply Negative Supply Positive Supply
Es = 0 Es = 1 Es < 1 Es > 1
Government Rules Price Technology Goals of producer
Production Business Godown Stock
Variable Product Average Product Marginal Product Investment
Penetration Pricing Skimming Pricing Cost Plus Pricing Marginal Pricing
Equilibrium Optimum Sleeping Leisure
Duopoly Perfect Competition Monopoly Monopolistic

Productivity Perfromance Profit Punctuality

Perfromance Economic Result Supply

Conditions Situation Functions Awareness

Finance Marketing Human Resource Social Sciences

Perfectly and Socially and

Directly and Indirectly None of the abve
Imperfectly Economically

Operating Result Performance Decision making

Situation Performance Forecasting Result

Equal Wider Lower Different
Fucntion Type Scope Result

Negative relation Symmetric relation

Positive relation between
between price and between price and None of the above
price and demand
demand demand

None of these
Price elastic Unit price elastic Price inelastic
answers
 The relative
The slope of the The indifference
process of the two
difference curve equals curve is tangent to
goods equals the All of the above
the slope of the budget the budget
marginal rate of
constraint constraint
substitution

Higher indifference
Indifference curves
Indifference curves are Indifference curves curves are
do not cross each
downward slopping are bowed outward preferred to lower
other
ones

Complementary goods Demand Giffen goods Law of demand

Not Available Unlimited Evreywhere Limited
It uses some of the
It is the quantity of goods The want satisfying It is the quantity of
theories of macro
produced quality of goods goods supplied
economics
Consumption of
Inferior goods Superior goods Supportive goods
goods
PT CT DT Only T
Willingness to pay
Desire Backed by money and part with the All of the above
money

Prof. Marshall N H Borden Dr. alfred Marshall W. Anderson

Increasing Decreasing Constant None of the above

Goods in short
Giffen goods Costly luxury items All of the above
supply
Each price level One price level No price level None of the above
Suppliers Retailers Ultimate consumer Distributors

Law of marginal
Law of supply Law of demand Giffen goods
utility
Law of marginal
Law of supply Law of demand Giffen goods
utility

Joint demand Composite demand Income demand Individual demand

Joint demand Composite demand Income demand Individual demand

Non perishable
Perishable goods Durable goods Non durable goods
goods
Joint demand Cross demand Income demand Individual demand
dd=f (p) dd=f (v) dd=f (c) dd=f (f)
Total utlility Average utility Marginal utility None of the above
Dimishing marginal
Demand Supply Production
utility
More Equal Less Constant
Dimishing marginal
Demand Supply Production
utility
Function Proportion Equation None of the above
Giffen Outdated Costly luxury Speculative
Giffen Outdated Costly luxury Speculative

Giffen Outdated Costly luxury Speculative

Goods and
Transfer payments Tax Wages and material
services
Law of diminishing Revealed Indifference curve Marginal rate of
marginal utilities preferences analysis substitution

A small change in When the price of a

High fall in price
An increase or decrease the price of a product increases,
may increase the
in the income of a product changes the demand for its
demand slightly or
person the demand of a close substitute will
not at all
product more increase

Leading indicator Trend projection Opinion poll None of the above

Delphi method Consumer survey Opinion poll Trend projection
A product A commodity A sell A consumption

Income elasticity of Cross elasticity of Price elasticity of

None of the above
demand demand demand
% change in
% change in quantity % change in % change in
quantity
demanded + % change quantity demanded quantity demanded
demandedd /%
in price - % change in price * % change in price
change in price
Complementary
Goods demanded Normal goods Repetative goods
goods
Administration
Support pricing Cost cut pricing Governemnt pricing
pricing

P=6 & Q=9 P=5 & Q=2 P=4 & Q=4 P=3 & Q=6

Production of the
The firm controls the Production of the
industry’s product is The firm holds an
industry’s product
entire supply of a raw subject to economies
requires a large initial
exclusive government
material of scale over a broad franchise
capital investment
range of output

Economies of scale over a A government Control over a vital

A patent or copyright
broad range of output franchise input
Until the marginal
Until 100% of
In order of diminishing revenue from the In order of income
unused plant
price elasticity’s of last product price elasticity’s of
capacity is
demand introduced is equal demand
employed
to zero
 The answer cannot
First-degree price Second-degree Third-degree price be determined
discrimination price discrimination discrimination without additional
information

The answer cannot

First-degree price Second-degree Third-degree price be determined
discrimination price discrimination discrimination without additional
information

Monetary policy Open market Depression Fiscal policy

Bank rate Monetary policy Inflation Fiscal policy
Your decision to The level of
The price of houses in The wage rate for
work or stay at unemployment in
Oxford plumbers in London
home the UK
The % change in
Dividing real income by Dividing the price The % change in
nominal income
the price level, level, expressed as price level minus
minus the %
expressed as an index an index number, the % change in
change in the price
number by nominal income nominal income
level

50 percentage 20 percentage 5 percentage 2 percentage

Unemployment that
The unemployment
Part time employment is caused by a The unemployment
is subject to
and discouraged workers decline in total rate
criticism
spending
Compounded cash Discounted cash
Semiannual cash flow Annual cash flow
flow flow

Marginal cost Average cost Social cost Total cost

Macro Micro Positive Negative
Normative
Positive Economics Micro Economics Macro Economics
Economics
Pragmatic Opportunistic Macro Normative
Positive Pragmatic Macro Applied

Price Elasticity of
Law of Supply Law of Income Law of Demand
demand
Demand Utility Supply Purchasing power
Willingness to pay Objective Money Purpose

Associated Goods Speculative Goods Giffen Goods Veblen Goods

Elastic Demand Unitary Elastic Inelastic Demand Perfectly Elastic
Price Elasticity of
Cross Elasticity Income Elasticity Inelasticity
demand
It is the value of the next It is the value of a It is useful for
It is useful in
best use for an economic sacrificed valuing non
decision making
good alternative marketed goods

GNP GDP Market Price Selling Price

Sacrifice of Social
Rise of Monopolies Economic Instability Poverty
Welfare

Legal Control Red Tapism Price Control Politics

NPV Bank Rate ARR MBO

Monopolistice Restrictive Maximum Retail Minimum Relative Measures for Retail

Trade Practices Price Trade Policy Trade Prices

Resources are Inefficiency of Inefficient use of

Abundant resources
Scarce authority resources
Labour Land Profit Capital
Demand Aggregate demand Utility Consumption

Managerial
Macro economics Micro economics None of the above
economics

1 FALSE

1 FALSE

1 FALSE
1 FALSE
1 FALSE

1 FALSE

Macro level Industry level Firm level Micro

Average revenue Total revenue Marginal revenue Incremental reven

Elastic, inelastic Inelastic, elastic Elastic, elastic Inelastic, inelastic

Consumer
Opinion survey Expert opinion Delphi method
interview method
Theory of commodity Theory of consumer Theory of factor
Economics of welfare
pricing surplus pricing
Planning for product Required skill Forecast the cash Pricing strategy and
demand availability flow earning and profit
 Ce= % change in
Ce= % change in Ce= % change in
Ce= % change in demand demand of X
demand of X product demand of X product
of X product- % change in product / % change
+% change in the * % change in the
the price of Y product in the price of Y
price of Y product price of Y product
product
Prof. Marshall N H Borden Dr. william Marshall W. Anderson
Total product Marginal product Inputs Average product
Total product Marginal product Inputs Average product

Margin of safety Total cost Breakeven point Historical cost

Actual cost Opportunity cost Implicit cost Explicit cost
Fixed cost Actual cost Opportunity cost Historical cost
Price of related
Price Price of factors Performance review
goods
Price of related
Price Price of factors Performance review
goods

Marginal Cost Cost plus Pricing Pricing Leadership Pricing Skimming

Demand Aggregate demand Utility Consumption

Population explosion Demand analysis Supply analysis Profit analysis
Q = a+bL-cL2 Q = a+bL+cL2-dL3 Q = aLb None of the above

The income of The cost of labor The price of good

The number of
consumers who buy used to produce Y, a complement
buyers of good X
good X. good X. to X.

The quantity of coffee The quantity of

The demand for The demand for
demanded will coffee supplied
milk will increase. milk will decrease.
increase will decrease.
Average utility is Total utility is Average utility is
Total utility is also zero
maximum maximum zero
-1 0 1 Either 1 or 2

equal utility from

the consumption
equal consumption of equal consumer equal prices of the
of two
two goods income goods consumed
combinations of
goods
Gross Domestic
Gross National Gross Domestic Gross National
Product plus net
Product adjusted for Product adjusted Product minus
property income
inflation for inflation depreciation
from
Nominal national
Nominal national Nominal national Nominal national
income adjusted
income adjusted for income adjusted income adjusted
for exchange
population change for unemployment for inflation
rates
A unit of money A unit of money There is no
obtained today is obtained today is difference in the
Time doesn't have
worth more than a unit worth less than a value of money
any value
of money obtained in unit of money obtained today
future obtained in future and tomorrow

Accounting rate of Average rate of

Payback period Net Present value
return return

Capital budgeting
Capital budgeting Capital budgeting
Capital budgeting decisions
decisions are long decisions are
decisions are determine the
term investment related to working
irreversible in nature financial viability
decision capital
of the project

Repo rate Bank Rate Reverse repo rate Tax rate

Repo rate Reverse repo rate Bank Rate Tax rate

It is a set of
It is a set of rules for It is the set of It is a set of rules
guidelines for
government to control tools available to control forign
government
RBI operations with RBI exchange
revenue spending

The demand may

The demand will The demand will The demand will
increase or
decrease increase remain same
decrease

Demand of ink will Demand of ink will Demand of ink

Cant be judged
increase decrease will remain same

Quantity supplied will Quantity supplied Quantity supplied Quantity Supplied

not change will remain same will increase will decrease

suppliers will
neither buyers nor
demand curves supply any
no government sellers want to
are perfectly amount that
regulations exist change their
horizontal buyers wish to
behavior
buy
The income of
The cost of labor used The price of good The number of
consumers who
to produce good X. X sellers of good X.
buy good X.
 Never produce an
Always produce additional unit if
Keep producing more Always produce at
an additional unit its marginal cost
units until the total additional unit if
if price is greater is higher than the
benefits equal the total price is greater
than marginal marginal cost of
costs than zero
cost. previously
produced units.

1/3 6 2 3

for a company
whose production
process involves
making two
goods, one main
If the price and the If the price and
In general, the and the other
producers` the producers`
demand for necessity secondary, if the
income are income are
goods is less elastic price of the main
directly directly
than demand for luxury good increases, -
proportional, the proportional, the
goods; caeteris paribus -
demand is elastic; supply is elastic;
the supply on the
secondary good`s
market will
increase (and vice
versa).

the percentage
rising prices do decrease in as the prices
as the prices
not lead to prices is lower decrease, the
decrease, the
differentiation in than the revenues earned
revenues earned by
producers' percentage by producers
producers increase
incomes increase in decrease
demand
They are Cross price
They are subsitutes They are
complementary elasticity can't be
goods unrelated goods
goods positive
The income of The cost of labor The price of good
The number of
consumers who buy used to produce Y, a complement to
buyers of good X
good X. good X. X.
The quantity of
The quantity of coffee The demand for The demand for
coffee supplied will
demanded will increase milk will increase. milk will decrease.
decrease.

Marginal utility Total utility Average utility Bonus utility

 Average utility is Total utility is Average utility is
Total utility is also zero
maximum maximum zero

-1 0 1 Either 1 or 2

Positive Negative Zero maximum

0 1 -1 Either 2 or 3

only for the irrational for the first unit at the level of the at the saturation
consumer consumed last unit consumed point

Perfectly elastic Perfectly inelastic Unit price elastic elastic

equal utility from the

equal consumption of consumption of two equal consumer equal prices of the
two goods combinations of income goods consumed
goods

Gross Domestic Net National

Gross Domestic
Net National Product Product plus net Product plus net
Product adjusted for
adjusted for inflation property income property income
inflation
from abroad from abroad
Gross Domestic
Gross Domestic Gross National
Gross National Product Product plus net
Product adjusted for Product minus
adjusted for inflation property income
inflation depreciation
from

Nominal national income Nominal national Nominal national Nominal national

adjusted for population income adjusted for income adjusted for income adjusted for
change unemployment inflation exchange rates

A unit of money There is no

A unit of money obtained
obtained today is difference in the
today is worth more than Time doesn't have
worth less than a value of money
a unit of money obtained any value
unit of money obtained today and
in future
obtained in future tomorrow

It is the rate of
return at which
It is the rate at which Net Present cash outlay
Present Value is equal to is exactly equal to Neither 1 nor 2 Both 1 and 2
zero present values of
discounted future
cash inflows

Average rate of
Accounting rate of return Payback period Net Present value
return
 Capital budgeting Capital budgeting Capital budgeting
Capital budgeting
decisions are long decisions are decisions determine
decisions are irreversible
term investment related to working the financial viability
in nature
decision capital of the project

Direct cost Opportunity costs Sunk costs Accounting cost

Average cost Marginal cost Implicit cost Accounting cost

Labour Capital Both 1 and 2 Land
Rahul wants to buy
Rahul wants to buy Rahul wants to buy Rahul Wants to buy 1Kg sugar
Sugar tommorrow 1 Kg Sugar 1Kg sugar today tommorrow at
Rs.30 per Kg

It is the rate of It is the interest rate

It is the rate of interest at It is the interest rate
interest at which at which
which commercial bank at which RBI
RBI borrows for Government
borrow short term funds borrows from
short term from borrows funds from
from RBI government
commercial banks RBI

Repo rate Bank Rate Reverse repo rate Tax rate

Repo rate Reverse repo rate Bank Rate Tax rate
It is a set of
It is a set of rules for It is a set of rules to
guidelines for It is the set of tools
government to control control forign
government available with RBI
RBI operations exchange
revenue spending
The demand may
The demand will The demand will The demand will
increase or
decrease increase remain same
decrease
Demand of ink will Demand of ink will Demand of ink will
Cant be judged
increase decrease remain same
Quantity supplied will not Quantity supplied Quantity supplied Quantity Supplied
change will remain same will increase will decrease

Quantity demanded Quantity supplied

Quantity demanded of a Quantity demanded
of a commodity is of a commodity is
commodity equals its is equal to price of
more than its more than its
quantity supplied the commodity
quantity supplied. quantity demanded
 Answers Your answer Check

3 FALSE

1 FALSE

3 FALSE

4 FALSE

4 FALSE

1 FALSE

2 FALSE

3 FALSE

3 FALSE

2 FALSE

3 FALSE

2
2
2
2
2 FALSE
3 FALSE
2 FALSE

2 FALSE
4 FALSE
2 FALSE
4 FALSE
1 FALSE
3 FALSE
1 FALSE
2 FALSE

4 FALSE
1 FALSE
3 FALSE
2 FALSE
4 FALSE
1 FALSE
4 FALSE
2 FALSE
1 FALSE
1 FALSE
2 FALSE

1 FALSE

2 FALSE

1 FALSE

1 FALSE

1 FALSE

4 FALSE

3 FALSE
2 FALSE
3 FALSE

2 FALSE

3 FALSE
2 FALSE

2 FALSE

1 FALSE
4 FALSE

2 FALSE

2 FALSE
4 FALSE

4 FALSE

1 FALSE

2 FALSE

4 FALSE
1 FALSE
3 FALSE

2 FALSE

4 FALSE

1 FALSE

2 FALSE

3 FALSE
2 FALSE
1 FALSE
3 FALSE
3 FALSE
3 FALSE
1 FALSE
1 FALSE
3 FALSE
2 FALSE

4 FALSE

1 FALSE

4 FALSE

4 FALSE

3 FALSE
1 FALSE
1 FALSE

3 FALSE

3 FALSE

3 FALSE

1 FALSE

4 FALSE

3 FALSE

3 FALSE

3 FALSE
1 FALSE

1 FALSE

3 FALSE
2 FALSE

4 FALSE

4 FALSE

4 FALSE

3 FALSE

4 FALSE

3 FALSE
2 FALSE
3 FALSE
1 FALSE
4 FALSE

3 FALSE
2 FALSE
1 FALSE

4 FALSE
3 FALSE
2 FALSE
1 FALSE

2 FALSE

4 FALSE

3 FALSE
2 FALSE

1 FALSE

2 FALSE
3 FALSE
4 FALSE

1 FALSE

1
2
2

1 FALSE

4 FALSE

2 FALSE

1 FALSE

2 FALSE

2 FALSE
3 FALSE

1 FALSE
4 FALSE
2 FALSE
4 FALSE
2 FALSE
1 FALSE
2 FALSE

1 FALSE

4 FALSE

3 FALSE
1 FALSE
2 FALSE

2 FALSE

4 FALSE

3 FALSE

3 FALSE

2 FALSE

4 FALSE

3 FALSE
1 FALSE

2 FALSE

3 FALSE

4 FALSE

3 FALSE

2 FALSE

1 FALSE

2 FALSE

3 FALSE

2 FALSE

3 FALSE
2 FALSE

4 FALSE

2 FALSE

4 FALSE

1 FALSE

2 FALSE

4 FALSE

1 FALSE
3 FALSE

3 FALSE

1 FALSE

3 FALSE

2 FALSE

2 FALSE

2 FALSE

3 FALSE

4 FALSE

3 FALSE

1 FALSE

4 FALSE

2 FALSE
3 FALSE

3 FALSE

2 FALSE
1 FALSE

4 FALSE

1 FALSE

4 FALSE
3 FALSE

2 FALSE

1 FALSE

2 FALSE

3 FALSE

2 FALSE
 Question
Accounting standards are statements prescribed by

Accounting Principles are generally based on

The Policy of ‘anticipate no profit and provide for all possible losses’ arises due to
convention of
Which is the accounting concept that requires the practice of crediting closing stock
to the trading account
The convention of conservatism, when applied to the balance sheet, results in
A business firm is separate and distinct from its owners is the assumption under
which of the following accounting concepts:
Under which of the following kinds of business concepts it is assumed that the
organization will last for a long time.
Distinction between an expenditure whose benefit will be for a long period and
whose benefit for a short period of say up to one year, is made under which of the
following.
A firm is expected not to curtail its present scale and continue to operate at least at
the existing level under, which of the following:
It is assumed that only those transactions that could be expressed in monetary
terms, under which of the following concepts:
Entire life of a business entity is divided into shorter time intervals, say of one year,
under which of the following
General rules that are used as a guide in accounting and as a basis of accounting
practices are called
Every transactions has two aspects i.e., debit and credit, under which of the
following accounting principles:
Anticipate no profits and provide for all possible losses. This is essence of which
of the following accouinting principles:
Accounting procedures and accounting practices should remain same from year to
year under which of the following accounting principles:
An ink-stand has been purchased by a firm for a nominal amount that is to last for
4 year. It should not be classified as a fixed asset under which of the following
accounting principles:
When a machinery is purchased for cash, the cash balance is reduced and to that
extent, the amount of machinery as an asset is recorded. This is done to follow
which of the following accounting principles:

Expense on conveyance is a :

Prepaid rent is :
Unpaid preliminary expenses are :
Power and Fuel is expenses under head
Controlling Telephone expenses is responsibility of

Financial statement of company include :

Balance sheet indicates :

Which of the following is true about a trial balance?

Debit balance= Credit balance in a trial balance indicates that

Trial Balance is commonly Prepared

Which of the following will affect the agreement of a trial balance

Which of the following account with normal balance is shown at the credit side of a
trial balance?
Purchase of office computer on credit requires : Credit to :
A/ An ________________________ is a person who does the basic job of
maintaining accounts as he is the man who is engaged in book keeping.
_________________ is primarily concerned with the preparation of financial
statements whereas management accounting covers areas such as interpretation
of financial statements, cost accounting, etc.

__________________________ is based on certain concepts and conventions.

The significance of _________________ lies in the fact that it aids the management
in directing and controlling the activities of the firm
Current liabilities must be paid within :
A business has the following items in it:
Owners’ equity Rs.6,00, 000
Liabilities Rs.14,00,000. What is the value of Assets__________
Left side of account is referred to as :
Payment of 18 months insurance policy requires debit to :
An agreement to spend Rs 1,00,000 a month on advertising beginning next month
requires.
Cash book is :

Financial statement of company include :

Withdrawals by proprietor would :

Books of Accounts of company should be kept at

Financial statements of company must be authenticated by

Annual accounts must be approved by ---------------------------------------

Shareholders can impact books of accounts only if authorized by:

Composition of Board is given in :

Audit report gives confidence to :
A component of cost which includes all direct costs is:
Summarises the components of cost in the form of a statement:
Cost will still be incurred although a plant is shut down temporarily:
Anything for which a separate measurement of cost is desired may be defined as :

Following overheads are included under functional classification:

Basic objective of cost accounting is:

The information provided by_________________________________ is historical
in nature and as such the predictability of such information is limited.
_____________________ the basic foundation on which other branches and tools
of accounting analysis are based.
______________________________ caters to the specific decision needs, it does
not rest upon any well-defined and set principles.
___________________ reports can be of any duration– short or long, depending
on purpose and the reports can be prepared for the organisation as a whole as well
as its segments.
_____________________ makes elaborate cost records regarding various
products, operations and functions.
_________________ is the process of determining and accumulating the cost of a
particular product or activity.
The basic purpose of__________________ is to provide a detailed breakup of cost
of different departments, processes, jobs, products, sales territories, etc., so that
effective cost control can be exercised.
____________________ also helps in making revenue decisions such as those
related to pricing, product-mix, profit-volume decisions, expansion of business,
replacement decisions, etc.
_______________________ helps in making realistic pricing decisions in times of
low demand, competitive conditions, technology changes, etc.
_______________________ is an ongoing process of performance measurement
and reporting the results to decision-makers.
___________________ is primarily concerned with the preparation of financial
statements mainly for outsiders.
_____________________________ is meant to help in decision-making by
analyzing and interpreting the information generated by financial accounting.
_________________________________ is futuristic and decision-oriented.
The methods of___________________________ are not very exact as they have
to be varied according to the requirements of the decision.
__________________________ is an important aspect of management
accounting.
Cost Accounting does not include financial accounting and has nothing to do
-----------------------
Cost Accounting is more concerned with_________________________
_____________________is mostly historical in its approach and projects the past.
Exchange of goods and or services for earning profit is called as
______________________
Amount which can not be collected by Co.from customer, is
called____________________.
_________________ as those rules of action or conduct which are adopted by the
accountants universally while recording accounting transactions.

The term___________________ is used to connote the accounting postulates, i.e.,

necessary assumptions and ideas which are fundamental to accounting practice.

______________________ are broad general assumptions which underline the

periodic financial statements of business enterprises.
The term ______________________ is used to signify customs or tradition as a
guide to the preparation of accounting statements.
Assumption of accounting entity or business entity concept is applicable for which
of the following business organizations.
Financial Accounting is governed by___________________________

Basic function of Financial Accounting is to _____________________________

Format of financial accounting reports is standardized as per

______________________
Rules of revenue recognition determine that earning process should be either
complete or near completion under:
The business transactions are recorded date wise to create proper record for all
transactions. This is part of which of the following
Profit is a liability for a firm and the loss is an asset under which of the following
concepts
 The accounting equation ‘asset = capital + liability is part of which of the following
concepts
Under which conventions of accounting, the contingent liabilities are shown as a
footnote or explanatory notes in the balance sheet of a firm:

The use of management accounting is

Who coined the concept of management accounting?

The branch of accounting which primarily deals with processing and presenting
accounting data for internal use in a concern is:

The prime function of management accounting is to:

Cost Accounting does not include financial accounting and has nothing to do :
Exchange of goods and or services for earning profit is called as :
Fixed budget is useless for comparison when the level of activity:
The budget committee consists of…
R&D budget and Capital expenditure budget are examples of
Plant utilization budget and Manufacturing overhead budgets are types of
A budgeting process which demands each manager to justify his entire budget in
detail from beginning is
Management accounting deals with

………………………………… is a system meant for measuring business activities,

processing of information into reports and making the findings available to decision-
makers.

The documents, which communicate these findings about the performance of an

organisation in monetary terms, are called …………………………………………....

Accounting is understood as
……………………………………………………………………….
A man who is involved in the process of book keeping and accounting is called a/an
……………………………………
What are fixed to control inventory
The allotment of whole item of cost to cost centre or cost units is called
Packing cost is will come under which cost
Directors remuneration and expenses form part of

Absorption means which of the following

List An example of fixed cost
A cost that is easily traceable to a cost object is known as:
The process of distribution of overheads allotted to a particular department or cost
center over the units produced is called:
The labour engaged in the making of a product is known as
Standards that can be attained only under the best circumstances are referred to
as:
As per J. Batty, Standard Cost represents which costs
Company tries to achieve ---------------------------------------------as early as possible.

…………………………………………….is more when sales are more than B.E.P.

Every company must maintain accounts on ----------------------------- basis.
Books of accounts are kept at ----------------------------------------------
office of Company
________ is the language of Business which used to communicate financial
information.
________ is the study of managerial aspects of financial accounting

Auditor gives his report to -----------------------------------------------------------------

Every company at end of financial year must publish -------------------------------.
Indian Accounting standards are prepared by_________________________.

G.A.AP means_____________________________

Marginal cost is the increase or decrease in total cost when there is increase or
decrease in production by one unit.
Difference between actual sales and B.E. sales is called Margin of Safety
Profit volume ratio shows relationship between contribution and turnover of
company.
Marginal cost is the total cost incurred for producing one additional unit, which is
nothing but variable cost per unit.
Margin of safety (M.O.S. or M/S ) is the sales achieved by company over break
even sales
Marginal costing is useful for decision making
Contribution depends on fixed cost
Increase variable cost to increase P/V ratio
The type of account with normal credit balance is :

Receipt of cash from customer on his account is recorded as :

Left side of account is referred to as :

Which of the following is a liability A/C :
Purchase of office computer on credit requires : Credit to :
Payment of 18 months insurance policy requires debit to :
An agreement to spend Rs 1,00,000 a month on advertising beginning next month
requires.
Normal account balance for asset and accumulated depreciation on asset are :

Sales day book records :

Suraj industries has returned goods sold to him. This will be recorded in :
Assets sold on credit are recorded in :
Bills raised by supplier and accepted by our Co. is recorded in :
Cash book is :
An action undertaken to earn profit is called
Ledger is book of :
The statement in which closing balance of ledger account are listed is known as
Equity of debits and credit can be tested by preparing :
Transaction recorded on debit side of cash book is transferred to ledger on :
The journal entry of purchase of stock under periodic inventory system would be?

Absorption costing is used for

If total cost of 100 units is Rs 5000 and those of 101 units is Rs 5030 then increase
of Rs 30 in total cost is

A purpose of standard costing is to

Budgetary control helps the management in one of the following?

Who coined the concept of management accounting?

The use of management accounting is

The convention of conservatism, when applied to the balance sheet, results in

Which is the accounting concept that requires the practice of crediting closing stock
to the trading account
It is assumed that only those transactions that could be expressed in monetary
terms, under which of the following concepts:
 Option 1 Option 2 Option 3 Option 4
Professional
Law Bodies of shareholders Government
accounting bodies
Convenience in
Practicability Subjectivity Recording
recording
Consistency Disclosure Conservatism Materiality

Going concern Cost Matching Conservatism

understatement of Overstatement of understatement of Overstatement of
assets assets capital. capital
Money Measuring Accounting Period
Business Entity Going Concern Entity
Entity concept
Money Measuring
Going Concern Entity Accounting Entity Accounting Period
Entity

Money Measuring
Going concern Entity Accounting Entity Accounting Period
Entity

Money Measuring
Going Concern Entity Accounting Period Materiality
Entity
Money Measurement
Dual Aspect Principle Going Concern Entity Cost Principle
Entity
Money Measuring
Accounting Principle Dual Aspect Principle Cost Principle
Principle
Generally Accepted Revenue Accrual Double Entry Book-
Cash Accrual Principle
Accounting Practices Principle keeping System
Revenue Accrual Double Entry Book-
Dual Aspect Principle Cash Accrual Principle
Principle keeping System
Conservatism Principle Dual Aspect Principle Materiality Principle Timeliness Principle

Consistency Principle Dual Aspect Principle Materiality Principle Timeliness Principle

Materiality Principle Dual Aspect Principle Timeliness Principle Consistency Principle

Dual Aspect Principle Materiality Principle Timeliness Principle Consistency Principle

Manufacturing Administrative
Selling expense Distribution expense
expense expenses
Administration Both (a) and (b)
Current asset Current liability
expenses above
Current asset Current liability Fictitious asset Non Ficticious Asset
Administration Selling Manufacturing HR
Administration Selling Purchasing HR
Income statement,
Income statement and
Income statement Balance sheet Balance sheet and
Balance Sheet
cash flow statement
Assets, Liabilities and Asset, Liabilities and
Assets and Liabilities Both a and c above
profit capital
it lists down the
it lists down the it is a kind of financial it is not a part of
balances of a balance
balances of accounts statement accounting cycle
sheet
mathematically No error in posting
No error in recording Accounts balances are
capital+Liabilities= entries to ledger
transaction correct
Assets accounts
At the end of an At the end of the Frequently during the
at the end of a year
accounting period month year
Partial omission of a Complete omission of
error of principle compensating errors
transaction a transaction
Accrued expenses
Equipment account bank account cash account
account
Computer Cash Accounts payable Equipment expenses
Accountant Finance Manager Data entry operator Finance head

Management
Financial accounting Cost Accounting None of the above
Accounting

Management
Financial accounting Cost Accounting None of the above
Accounting
Management
Financial accounting Cost Accounting None of the above
Accounting
6 months 3 months 9 months 12 months

600,000 1,400,000 2,000,000 1,200,000

Balance Debit Credit Footing

Prepaid insurance Insurance Expense Cash Accounts payable
Debit to advertising Debit to prepaid
Credit to cash No entry
expense advertising .
Subsidiary book Ledger A/C Journalized ledger Account book
Income statement,
Income statement and
Income statement Balance sheet Balance sheet and
Balance Sheet
cash flow statement

Reduce assets and Reduce assets and Reduce owner's equity

No. change.
owners equity increase liability and increase liabilities
 Registered office or
Any of the offices of Co Head office Registered office any other place
decided by board
M.D. + Other director +
All directors Any 2 directors Mngr or company Chairman of Co.
secretary
Shareholders of
Owner Management Finance Manager
company
Memorandum of
Articles of Association Management Company
Association
Corporate Governance
Board Report Auditor's Report Annual report
Report
Investors Management Government Accountant
Prime cost Cost of goods sold Works cost Total sales
Cost Sheet Cost statements Cost measurement Cost analysis
Cost of raw material Advertising Depreciation Carriage
Cost Object Cost control Cost centre Cost allocation

Indirect
Factory, Office and
expenses,Indirect Indirect material,Direct Selling, distribution,
Administration, Selling
material, Indirect material, Direct labour R&D
& Distribution
labour
Tax compliance Financial audit Cost ascertainment Profit analysis
Management
Financial accounting Cost Accounting None of the above
Accounting
Management
Financial accounting Cost Accounting None of the above
Accounting
Management
Financial Accounting Cost Accounting None of the above
accounting

Management
Financial Accounting Cost Accounting None of the above
accounting

Management
Cost accounting Financial Accounting None of the above
Accounting
Management
Cost Accounting Financial Accounting None of the above
Accounting

Management
Cost accounting Financial Accounting None of the above
Accounting

Management
Cost accounting Financial Accounting None of the above
Accounting

Management
Cost accounting Financial Accounting None of the above
Accounting
 Management
Accounting Financial Accounting None of the above
Accounting
Management
Financial accounting Cost Accounting None of the above
Accounting
Management
Financial Accounting Cost Accounting None of the above
accounting
Management
Financial Accounting Cost Accounting None of the above
accounting
Management
Financial Accounting Cost Accounting None of the above
accounting
Management
Cost accounting Financial Accounting None of the above
Accounting
Management
with tax accounting Financial Accounting Corporate accounting
Accounting
short term planning. Long term planning Strategic Planning None of the above
Management
Cost Accounting Financial Accounting None of the above
Accounting
Business Services Barter System Company

BAD DEBTS INSOLVENT DEFAULTER All of the above

Accounting
Accounting Principles Both A & B None of the above
Conventions

Accounting
Concept Accounting Principles None of the above
Conventions

Accounting
Accounting concepts Accounting Principles None of the above
Conventions
convention Accounting Principles Accounting Concepts None of the above

Societies Joint Stock Companies Corporations Partnership Firms

Government of
statutory framework RBI SEBI
Maharashtra
record the
match the debit side
transactions of the do analysis provide information
and credit side
business
provisions of
GAAP Statutiry framework SEBI
Companies Act.
Historical Record Accounting Period
Realization Concept Materiality Concept
Concept Concept
Historical Record Accounting Period
Realization Concept Materiality Concept
Concept Concept
Business Entity Historical Record Accounting Period
Materiality Concept
Concept Concept Concept
 Historical Record
Dual Aspect Concept Realization Concept Materiality Concept
Concept
Convention Of Full Convention Of Convention Of Convention Of
Disclosure Materiality Conservatism Consistency

Compulsory to some
Optional Compulsory Legally obligatory
and optional to others

American Accounting
James H. Bliss J. Batty R.N Anthony
Association

Management
Financial Accounting Cost Accounting Inflation Accounting
Accounting
Assist the
Record business management in Interpret the financial
Assist tax authorities
transaction performing its data
functions effectively
Management
with tax accounting Financial Accounting Corporate accounting
Accounting
Business Services Barter System Company
Increases Fluctuates both ways Decreases Constant
Managers Budget officers Creditors Supervisors
Short-term budget Current budget Long-term budget Cost budget
Production budget Sales budget Cost budget Purchase budget
Functional budget Master budget Zero base budgeting Non- functional budget
Quantitative
Qualitative information Both A & B None of the above
information

management
Accounting Cost Accounting Financial Accounting
accounting

financial statements Profit and Loss a/c Balance sheet Audit report

The Language of Important aspect of Important part of

all of the above
Business Business business
Accountant Finance Manager Data entry operator Finance head
Maximum Level Minimum Level Re-Order Level Inventory Levels
cost allocation cost apportionment cost absorption cost disbursement
production cost selling cost administration cost distribution cost
administrative
production overhead selling overhead distribution overhead
overhead
charging of overheads allotment of overheads
charging overheads to charging of overheads
to cost centres or cost to different
cost centres to cost units
units departments
property tax rent for building direct material cost direct wages
Direct cost Indirect cost Variable cost Fixed cost
Allocation Apportionment Absorption Departmentalization
Direct labour Indirect labour Temporary labour Permanent labour
Attainable standards Budget standards Ideal standards Practical standards
Anticipated costs Current costs Historical costs Empirical costs
Break even Point Standard Benchmark Margin

Margin of Safety Break Even Point Marginal costing Contribution

Accrual Cash Merchantile Credit
Registered Head Office Company C.A office

Accounting Marketing Profit Pricing

Management
Cost accounting Financial accounting Business accounting
accounting
Shareholders of Management of the
Manager Owner
company company
Annual Report Article Financial reports Agenda
ICAI RBI SEBI IRDA

Generally Accepted Government Accepted Government accepted Generally assumed

Accounting Principals Accounting Principals Accrual principals accounting Principals

1 0
1 0
1 0

1 0

1 0
1 0
1 0
1 0
Asset Dividend Revenue Expense
Debit : Accounts Debit : Accounts
Debit : Cash :: Credit : Debit : Cash :: Credit :
Receivable :: Credit : Payable :: Credit :
Accounts Receivable Accounts Payable
Cash Cash
Balance Debit Credit Footing
Accounts receivable Withdrawals Rent expense Accounts payable
Computer Cash Accounts payable Equipment expenses
Prepaid insurance Insurance Expense Cash Accounts payable
Debit to advertising Debit to prepaid
Credit to cash No entry
expense advertising .
Debit and credit Credit and debit
Debits Credits
respectively respectively
All sales of All cash sale of
All sales Credit sale
merchandise merchandise
Cash book Return inward book Return outward book Sales return book
Sales day book Cash book Journal proper Purchase day book
Bills book Bills receivable book. Bills payable book None of the above
Subsidiary book Ledger A/C Journalized ledger None of the above
sales after sales business pre sales
Original entry Secondary entry Subsidiary entry None of the above.
Income statement Trial balance General ledger None of the above
Trial Balance T Accounts Journal Ledger
Debit side Credit side Can not be posted None of the above.
Inventory to Cash Cash to Purchases Purchases to Inventory Purchase to Stock
Price determination on Solution of separation Calculation of gross
Net profit, expenses
basis of full cost of costs and net profit
Marginal cost Prime cost All variable overheads Fixed cost

eliminate the need to

eliminate the need for
account for year-end
replace budgets and simplify costing actual costing for
under-applied or over-
budgeting. procedures. external reporting
applied manufacturing
purposes.
overhead.

Getting grants from

Obtaining bank credit Issue of shares Granting credits
government

American Accounting
James H. Bliss J. Batty R.N Anthony
Association

Compulsory to some
Optional Compulsory Legally obligatory
and optional to others

understatement of Overstatement of understatement of Overstatement of

assets assets capital. capital
Going concern Cost Matching Conservatism
Money Measurement
Dual Aspect Principle Going Concern Entity Cost Principle
Entity
Option 5 Answers Your answer Check
3 FALSE

2
2
3
1

1
3
1

2
4

2
1
1
1

1
4

2
1
1
1
3
1

3
1

1
 1

1
1
3

all of the above 5

1
1

1
1
2
2
3
3
3

1
4
1
4
4

2
2
1
3
1
3
1
1

1
1
1

1
1
1

1
1
1

1
1
2
2
1

2
4
3
1
1

4
4
1
3
1
3
2
1
1
1
4

1
 Question
A field of study that investigates the impact that individual, group and structure have
on behavior within organization is known as
Organization Behavior is
Who has explained the Scientific Mangement
Who is called as the Father of Scientific Mangement
Who has demonstrated the concept of Hawthorne studies
The first phase of Hawthorne studies is known as
Who has demonstrated the concept of Theory X and Y

Following are the priciples of scientific Management excpet

Hawthorne studies were conducted to find

Hawthorne studies were conducted at

Hawthorne studies has been started in following year
A Piece Rate Incentive system has been introduced by

Organization structure primarily refers to

“------------ are social inventions for accomplishing goals through group efforts”
Organization Behavior is not a /an

Which of the following forms the basis for the autocratic model of OB

Which of the following is not correct for the organisational behaviour?

Following factors affect the OB except

OB is mainly concerned with the study of __________at work.
Organizations is______
Select the style of workplace conflcit, implies_ Lets put our heads together
During workplace conflict if you are getting something in exchange, what next step
to take if you are naturally assertive show what exaclty you would do?
Select the best approach when short term conflcit resolution is needed in an
workplace conflict?
Outline a role-set is the range of contacts with whom an individual in a particular
role ?
Identify The team-role which is likely to demonstrate such positive qualities as
strategic vision and accurate judgement but may also be overly critical ?
Identify the external sounds present in the channels of communication from
followings.
Select from the followings which of these should not be avoided for effective
communication?

Select the best way to protect the body from the harmful effects of stress.

Identify type of employee resistance aims at ensuring the complete failure of

change initiatives of the organization?
Identify workers' acceptance of change is characteristic of what type of culture?

Choose the term for an organisation that adapts to changes in the environment by
quickly responding to shifts in supply and demand conditions?

Culture is most likely to be a liability when ____

____ is a process that helps new employees adapt to the prevailing organizational
culture.
The -------remarks “people fear technological unemployment, reduced work hours,
demotion, reduced wages and reduced incentives and resist change.” are the
reasons for resistance of change
The following are the examples of individual resistance to change
except-----------------------

The centrality of an attitude reflects:

The ego-defensive function of an attitude:

Cognitive dissonance occurs when:

The thing which is conception,explicit or implicit, distinctive of an individual or

characteristic of a group, of the desirable which influences the selection from
available mode, means and ends of action.
The thing which refers to the magnitude or degree of favorableness or
unfavourableness toward the object/event is
The scale where the statement will be both favourale and unfavaorable is called
The guttman scale was discovered in the year
Likert scale consist of how many boxes
_____ describes a positive feeling about your job resulting from an evaluation of its
characteristics.
The concept that orgaization are becoming more hetrogeneous in terms of
gender,race ethnicity and inclusion of others diverse group is
In OB studies which of the following determinant of behaviour in organization
Which of the following field contribute to OB mainly at the individual level analysis ?
Which of the field contribute to OB ?
The model of organizational behaviour are
Which of the following is most closely associated with Henri Fayol?
An interdisciplinary field dedicated to the study of how individuals and groups tend
to act in organizations is called

Organizational behaviour incorporates two distinct features which are:

Which one of the following is not a level at which social science research can be
carried out in relation to organizations?

One of the following is NOT representative of some of the variables on which

organizations differ, which is it?

Which of the following best describes the term stakeholder in relation to

organizations?

One of the following is NOT representative of some of the reasons underlying why
managers need organizations to exist, which is it?

Which of the following is not one of the characteristics of the critical perspective on
the study of organizations?
A significant contribution of Chester Barnard was the concept of
____________ is useful in measuring, understanding and changing attitude,
communication pattern, the way in which group activities can satisfy individual need
and in group decision making process.

Bureaucratic organizations approach was a subfield within ____.

In_____________ the manager has the power to command his subordinate to do a

specific job. Management believes that it knows what is best for an organziation
and therefore,employees are required to follow their orders.
The Industrial Revolution that started with the development of steam power and the
creation of large factories in the late --------------- Century
The first phase of the Hawthorne work is ---------------
Theory X and Theory Y was given by
A Piece Rate Systems was stated by----------------
Hawthorne experiment was conducted by----------------
Hawthorne experiment was conducted at ----------------
The study of organizational behavior is concerned with:
The key factors affecting Organizational Behaviour are

The study of Organization Behavior has certain basic assumptions

Who has given the four diifferent models of OB

OB's current state of investigation and study is best described as:

“field of study that investigates the impact that individuals, groups, and
structure have on behavior in organizations for the purpose of applying such
Organization Behavior is
Which of the following is/are the key features of organization
A study of human behavior in organizational settings is

Psychology’s major contributions to the field of organizational behavior have been

primarily
at what level of analysis?
An OB study would be least likely to be used to focus on which of the following
problems?

Which behavioural science discipline is most focused on understanding individual

behaviour?
The science that seeks to measure, explain, and sometimes change the behaviour
of humans and other animals is known as
Which of the following fields has most helped us understand differences in
fundamental
values, attitudes, and behaviour among people?

How is the science of organizational behaviour different from sciences such as

physics and chemistry?

Which of the following statements is true about the term "ability", as the term is
used in organizational behaviour?

The study of group processes in the organizational behaviour has largely been
derived from what field of study?
_____ is the process by which individuals organize and interpret their sensory
impressions.

What do we call it when we judge someone on the basis of our perception?

The cognitive process through which an individual selects, organizes but
misinterprets
environmental stimuli is known as_________
What is the external attention factors affecting Perception
What is the internal set factors affecting Perception

Following thing must be done to have quick perception except

_____ is the sum total of ways in which an individual reacts to and interacts with
others.
_____ are enduring characteristics that describe an individual's behavio

The _____ is the most popular typology of personality traits.

_____is the degree to which individuals like or dislike themselves, whether they see
themselves as capable and effective, and whether they feel they are in control of
their environment.
_____ is the tendency to be pragmatic, emotionally distant, and exploitative.
An individual who is able to adjust his/her behavior to external factors is a high
_____
Those who have a _____ personality are perpetually involved in a struggle to do
more and more activities in less time
The value attribute that specifies importance is known as ____
The psychoanalytic theory of Personality has been explained by
Scientific Management approach is developed by
Who proposed “ bureaucratic structure” is suitable for all organization
“Hawthrone experiment” which was a real beginning of applied research in OB was
conducted by
Process or administrative theory of organization is being given by
Whose concept states that interpersonal and human relations may lead to
productivity
What does OB stands for
Which of these is a core underlying discipline that informs organizational
behaviour?

Which of the following is not an example of bureaucratic functioning in

organizations?

Today’s organization are

Which of the following is a process theory?

Which of the following option, is an important term used in the theory?
Who has explained the three step model for change
Which type of motivation is associated with activities that are rewarding or satisfying
in themselves?

The three stages of the change process are:

Which organization theory can be understood by IF and THEN relationship

Individual who achieve the goal through others people is /are
A continuously coordinated social unit, composed of two or more people that
function on a relatively continuous basis to achieve a common goal is
Which one give management skill?
Management Skill is concerned with
One contingency model of leadership is the path-goal theory. This suggests that an
individual‘s motivation is dependent on _____________________.

The ----------- is the social invention for accomplishing goals through group efforts
The ------- is the non specific response of body to the situation
Communication is the task of imparting _______
The----------is the attractiveness of the members towards the group or resistance to
leave it

The ability and willingness of group members to set goals and work toward their
accomplishment is -------
Conflict that occurs among employees following a merger is usually caused by
different values and beliefs.
The higher the level of task interdependence, the higher the risk of conflict.
ERG theory includes a frustration-regression process whereby those who are
unable to satisfy a higher need become frustrated and regress back to the next
lower need level.
Employees with a low need for achievement perform their work better when money
is used as a financial incentive.
The energy is the mesure of element in motivation for drive
A manager shouting at his subordinate is a illustration of regrssion
people's expressed attitudes predict their average behavior much better than their
behavior in a specific situation
People who are made self-conscious by looking into a mirror act more in line with
their attitudes
Social Learning theory stresses on the change of behavior through learning from
several sources.
Most companies have training programs in ethical behavior.
A field of study that investigate the impact that individual,group and sructure have
on behaviour within organziation is known as
This model focuses better employee satisfaction and security ,Under this model
organizations satisfy the security and welfare needs of employees.

Which of the following is a reason that the study of organizational behaviour is

useful?

What is the most relevant application of perception concepts to OB?

Which of the following is a top-down factor that affects attention and selection?
The process by which you become aware of messages through your sense is called
Following is the external factor affecting process of perception

The perception process demonstrates the integration of our:

Which of the following is not an example of common stereotyping?

The subsequent activities that take place in the perceptual process after a stimulus
is received is called.
In perceiving stimuli or phenomena, the tendency is to keep certain phenomena in
focus and other phenomena in background is called

Following are the external atteention factors of Perception excepts---------

The ---------deals with the basic behavior of an individual, caused by his
physiological functions.

Though people are exposed to several stimuli , they tend to select only a few at a
given point of time, this is -------
An individual tends to group several stimuli together into a recognizable pattern is
called -------------
 Option 1 Option 2 Option 3 Option 4
Organizational
Organizational Change Organizational Stress Psychology
Behavior
An interdisciplinary Closed system
Having Limited focus Negative approach
approach approach
F.W.Taylor Abram Maslow Henry Fayol Peter Drucker
F.W.Taylor Abram Maslow Henry Fayol Peter Drucker
F.W.Taylor Abram Maslow Henry Fayol Elton Mayo
Bank Wiring room Relay Assembly
Illunimation studies Chemical Study
studies studies
Abram Maslow Henry Fayol Elton Mayo Douglas McGregor's

Restrict behavioral
Describe and bread
alternatives facing Use 'time and motion' Use of Chemical
down the task to its
worker-remove worker studies process
smallest unit
discretion in planning

to determine the
relationship between
New chemical formula Radiation effect Black effect
work environment and
productivity.
Delhi Singapore Chicago Washington
1999 1997 1920 1940
F.W.Taylor Abram Maslow Henry Fayol Elton Mayo

how activities are the location of

how resources are the policy statements
coordinated & departments and office
allocated developed by the firm
controlled space

Management Organization Leadership Behavior

A separate field of
Applied science Normative science Pessimistic approach
study
Obedience Authority Power Dependence on boss

Organisational
Organisational Organisational “Organisational
behaviour is an
behaviour is a behaviour helps in behaviour is goal-
integral part of
disciplinary approach analysis of behaviour oriented
management
People Structure Technology Home
human behavior Animal Behaviour Chemical process Biological process
Social System Physical system Chemical process Closed system
Both way Part Way Your way My Way
Try to gain ground, you contractualliy bound
List him your wishes be cooperative
have ceded him
 cede to others
collaberate stand your ground sidestep
requirement
Shaper Plant Team Worker Specialist

Specialist Shaper Team Worker Monitor-Evaluator

Noise Semantic problems Cultural barriers Over communication

Noise Planning Semantic problems Wrong assumptions

take a long walk and

learn how to manage take your anger out on
learn how to avoid it bottle up your
it inanimate objects
frustration.

positive resistance negative resistance passive resistance active resistance

Team culture Collaborative culture Group culture Collective culture

Opportunistic Enterprising International

Agile organisation
organisation organisation organisation

The organization The organization's

The organization's The organization is
scores low on the environment is
management is highly highly centralized.
degree of dynamic
efficient.
formalization.

Satisficing
Formalization Socialization Social loafing

Kert Lewin Keith Davis Abraham Maslow Peter Drucker

Economic reason Social Reason Psychological reason Globelization

a person’s degree of the extent to which an the extent to which an

negative or positive attitude is related to a attitude is part of a the attitude’s
feelings about an person’s other person’s concept of resistance to change
object. attitudes. self.
helps a person
allows satisfaction to
helps an person mentally structure and
helps a person adjust be derived from
defend his/her self- organise his/her world,
to his/her world. expressing central
image. to make it more
values
predictable.
the attitude to an the attitude to an
when a person has no when a person is
object and the object and the
attitude towards an unsure of his/her
behaviour towards it behaviour towards it
object. attitude to an object
are consistent. are inconsistent.

Perception Attribute Value Belief

Attitude Valence Attribute Belief

Bogardus's social
Likert's scale Thurstone's scale Guttman scale
distance scale
1945 1940 1950 1974
One Two Five Four
involvement
enlargement satisfaction engagement

Psychology Work Diversity Anthropology All of these

Indivudual Group Structure All of these
Psychology Social Psychology Anthropology All of these
Psychology Social Psychology Anthropology All of these
Autocratic Model Custodial Model Supportive Model All of these
Classical Management
Hawthorne Studies Time and Motion Study Iron Cage
School
B)cultural organizational
A)sociology. psychology.
anthropology. behaviour.

interdisciplinary and interdisciplinary and explanatory and interdisciplinary and

scientific explanatory systematic systematic

individual group managerial collective

management style,
size, location and structure, scope of location, age and
government policy and
industry operations and age technology
chance

any group or individual owner or person with a employee or other

with an interest in the financial stake in the person dependant on customer or supplier
organization business the organization

career, opportunity and lifestyle, expectation

status, power and self- status, power and
habit and career
interest lifestyle
supports the status
reflexive. embedded. multi-dimensional.
quo.
organization as a co- total quality traditional theory of
bureaucracy. operative system management. authority.
Psychology
Social Psychology Anthropology All of these above

administrative
systems theory scientific management human relations school
management

Custodial Model Autocratic Model Anthropology All of these

Eighteenth Twenty Nineteen Twenty First

Illumination Relay Room Mass Interviewing Bank wiring room
Experiments: Experiments: Program study
Douglas McGregor Ure Taylor Mayo
Douglas McGregor Ure Taylor Mayo
Douglas McGregor Ure Taylor Mayo
Western Electric Co. East India Company Tata Motors Ford Motors
Organizational
Organizational Change Organizational Stress All of above
Behavior
People Structure Environment All of above
The goals of the
An industrial enterprise These people must be
employee and the
is an organization of motivated to work All of above
employer may not
people effectively
necessarily coincide
Abraham Maslow Keith Davis Douglas Mcgregor Peter Drucker
All of OB is based on
universal truths
proposed by
academics, There is little OB is practically based Cause-effect
researchers and disagreement among on situational or principles, which tend
practitioners. Political OB researchers and contingency conditions to apply to all
forces have a scholars as to the driven by leadership situations, have been
tendency to influence current state. style. isolated.
the study of OB and,
hence, skew resulting
conclusions
Organizational
Motivation Perception None of above
Behaviour
An interdisciplinary
A humanistic approach Total system approach All of these
approach
Social invention Accomplishing goals Group efforts All of these
Group behavior Organizational
Individual behavior None of these
behavior

the level of the the level of the

the level of the group the level of the culture
individual organization
 an increase in a fall in productivity in a decrease in sales an increase in theft by
absenteeism at a one shift of a due to growing foreign employees at a retail
certain company manufacturing plant competition store

Sociology social psychology Psychology anthropology

organizational
Psychiatry Psychology Sociology
behavior

Anthropology Psychology political science operations research

Much of the data used

OB does not seek Most people have
OB accepts intuitive in OB is collected by
unifying underlying preconceived notions
explanations of scientists working in
principles for the about the phenomena
phenomena it studies different, but related,
phenomena it studies. studied by OB
fields

It refers to an
It is a current
individual’s willingness It refers exclusively to It refers exclusively to
assessment of what an
to perform various intellectual skills. physical skills
individual can do.
tasks.

Psychology Sociology Anthropology Social Studies

Perception Intuition Analysis Self-serving bias

Stereotyping Categorizing Halo effect Prototyping

Perception Selective Perception Projection Mis-Perception

Intensity Past Learning Education Perciver attitude

Psychological need Intensity Novelty and familiarity Motion

React emotionally to
Increase your own Be aware of the effect Be visible at strategic
the feedback you
awareness you have on others moments
receive

Moods Values Personality Attitudes

Personality traits Individual dimensions Value systems Terminal values

Myers-Briggs Type
Hofstede Cultural
Holland Code Big Five Model Indicator
Profile
Emotional bias Machiavellianism Job satisfaction Core self-evaluation

Emotionally maturity Low self-esteem High self-esteem Machiavellianism

Machiavellianism locus of control Type A self-monitor
Machiavellian
self-monitor Type A Type B
mode of conduct end state intensity freedom
Sigmund Freud Adolf Hitler F.W.Taylor Henry Fayol
Elton Mayo Henry Fayol F.W. Taylor A. Maslow
Elton Mayo Henry Fayol F.W. Taylor Max Weber
Elton Mayo Henry Fayol F.W. Taylor Max Weber
Elton Mayo Henry Fayol F.W. Taylor Max Weber
Elton Mayo Henry Fayol F.W. Taylor Max Weber
Organizational Organizational
Organizing Behaviour Organizing Business
Business Behaviour
Motivation Sociology Teamwork Leadership

Hierarchical
Paperwork and record- Advertising and Policies, rules, and
organizational
keeping marketing brochures procedures
structure

Open system Closed system Open as well as closed None of these

Achievement Performance -
ERG theory Two factor theory
Motivation theory satisfaction model
Inputs Promotion Working condition Responsibility
Kert Lewin Elton Mayo Sigmund Freud Alderfer
Intrinsic motivation Extrinsic motivation State motivation Trait motivation

adjustment, adjustment, adjustment, re-

unfreezing, Freezing
unfreezing, and unfreezing, and re- adjustment, and
and refreezing.
refreezing. adjustment. unfreezing.

System approach Contingency approach Process approach Scientific approach

Individual Group Manager All of these
Organization change Organization Organization stress All of these
Robert Katz Organization Organization stress All of these
Technical Skill Human skill Conceptual skill All of these
 Expectations that
The necessary
Whether path-goal increased effort to
direction, guidance, Their effective
relationships are achieve an improved
training and support performance
clarified level of performance
being provided
will be successful

Management Organization Leadership Behaviour

joy Happiness Sadness Stress
Training Information Knowledge Message

Group norms Group behavior Group cohesiveness Group structure

Group norms Group behavior Group Maturity Group structure

1 FALSE
1 FALSE

1 FALSE

1 FALSE
1 FALSE
1 FALSE
TRUE 0

TRUE 0

TRUE 0
1 FALSE
Organizational
Organization change Organiztion stress All of these
Behaviour
Custodial Model Social Anthropology Anthropology All of these

Human behavior does

not vary a great deal Human behavior is not Human behavior is not Human behavior is
between individuals random consistent rarely predictable
and situations.

the perceptions people

the perceptions people the perceptions people the perceptions people
form about their
form about each other form about their culture form about society
employer
Personality. Novelty. Familiarity. Colour.
Organization Sensation Interpretation-Evaluatio Perception
Psychological need Intensity self acceptance Personality
Conscious self, Environment, Unconscious self, Physiology,
unconscious self and conscious self and physiology and environment and
physiology unconscious self environment conscious self
Age Politics Social Perceptual
Perceptual organizationPerceptual context Subminimal perception Situation

Perceptual
Perceptual context Subminimal perception Figure-ground
organization
Intensity Contrast Motion Personality

Intensity Motion contrast Sensation

Perceptual selectivity Social Perception Stereotyping self presentation

Social Perception Stereotyping self presentation Perceptual Grouping

 Answers Your answer Check
2 FALSE

1 FALSE
1 FALSE
1 FALSE
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4 FALSE

4 FALSE

3 FALSE
3 FALSE
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1 FALSE

2 FALSE
4 FALSE

3 FALSE

2 FALSE

4 FALSE
1 FALSE
1 FALSE
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2 FALSE

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4 FALSE

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2 FALSE

2 FALSE

2 FALSE

4 FALSE

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2 FALSE

2 FALSE

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3 FALSE

2 FALSE
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3 FALSE
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4 FALSE

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4 FALSE

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1 FALSE

3 FALSE

TRUE
2 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE
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4 FALSE

2 FALSE

3 FALSE

1 FALSE

4 FALSE
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3 FALSE

2 FALSE
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3 FALSE

2 FALSE

1 FALSE

4 FALSE

2 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE
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4 FALSE

3 FALSE

1 FALSE

4 FALSE
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4 FALSE

2 FALSE
3 FALSE
1 FALSE
3 FALSE
4 FALSE
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2 FALSE

2 FALSE

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3 FALSE
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3 FALSE
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4 FALSE
2 FALSE

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1 FALSE

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4 FALSE

4 FALSE

1 FALSE

4 FALSE
Question
_______________ is a very useful method to reduce a large number of variables
resulting in data complexity to a few manageable factors.
_____________________ data is not always specific to the research problem
under study.
_________involves the testing of the equality of means of two or more groups.

________ , the openness refers to the option of answering in one's own words.

___________ both the question and response formats are structured and defined.
____________ requires a structured and logical path so that the effort of collecting
information using the questions is meaningful.
_________________ involves a statement that says there is no difference between
two groups that the researcher compares on a certain variable.
___________________ is a data reduction method.
A ____________ is a written instrument used to obtain information from study
subjects.
A census taker often collects data through which of the following?
Evaluation research is concerned with
The data of research is

What is the main goal of Descriptive research ?

In hypothesis testing, the hypothesis which is tentatively assumed to be true is

called the _____________________.
A residual is defined as:

Initial cluster centres in the non-hierarchical clustering that are the initial points from
which one starts. Then the clusters are created around these seeds. It is called as
_________

A statistical test used to determine the e ffect of two nominal predictor variables on
a continuous outcome variable is called as ______________________.

Kellogg seeks to determine consumer believability towards it's products' health

claims. The most appropriate technique for this purpose is
A problem identification must be formulated in simple, clear and declarative form.

Non-comparative scales data are generally assumed to be:

Non-overlapping categories or intervals are known as
Research helps in _____________, especially in business.
Research design strategy encompasses all of the components below except _____.

The goal of a formal study is to _____

All of the following are possible goals of an exploratory study except _____.

A causal study is one that _____.

Conclusive research is especially carried out to __________ the study of

hypotheses.
The data collectionmethods may be classified in to ___________ data methods.

________is not the characteristic of a researcher

A good qualitative problem statement:

Sources of researchable problems can include:

Every research proposal, regardless of length should include two basic sections.
They are:

The purpose of the research proposal is:

A proposal is also known as a:

ut of following, presents a problem, discusses related research efforts, outlines the
data needed for solving the data and shows the design used to gather and analyze
the data.
according to the marketing director of a frozen food marketer, “we need to
determine why our coupon redemption rate dropped from 20 % last month to 5 %
this month.” This statement outlines the firm’s

The first step in the research process is the:

_______________________ are the ones that have a strong e ffect on the

relationship between the independent and dependent variables.

Any assumption that the researcher makes on the probable direction of the results
that might be obtained on completion of the research process is termed as a/an :

A ____________________ must be formulated in simple, clear and declarative

form.
A ______________________ is a conjectural statement based on the existing
literature and theories about the topic and not based on the gut feel of the
researcher.

_________________ involves a statement that says there is no relationship

between two groups that the researcher compares on a certain variable.

The _________________ also may state that there is no significant di fference

when different groups are compared with respect to a particular variable.

The ____________________ might be generated by students or academicians

pursuing the study for fundamental academic research

The ______________________ are conducted within an organization and are

submitted to the management for approval and funding.

___________________ have their basis or origin within the company but the scope
and nature of the study requires a more structured and objective research.

____________________ is a broad overview that gives the purpose and objective

of the study.

In a short paragraph the author gives a summary about the management

problem/academic concern it is called as _________________ ______________.

A____________________ is a comprehensive collection of the information

obtained from published and unpublished sources of data in the specific area of
interest to the researcher
 The _____________ of the hypothesis would necessarily involve testing the
statistical significance of the hypothesized relation.

A __________________ is written in such a way that it can be proven or disproven

by valid and reliable data
_______________ includes specifying the population to be studied, the sampling
process and plan, sample size and selection.

what is research design

If a study is "reliable", this means that:

"Internal validity" refers to:

The term 'external validity' is concerned with:

What is a cross-sectional design?

Survey research is cross-sectional and as a result, it is

What does the term 'longitudinal design' mean?

Why is it important to have well formulated research questions?

Which of the following should be included in a research proposal?

Numerical data, like the ratio scale data, can be classified into
_____________________
Positive value of correlation means two associated variable are_______
Problems of heteroscedasticity is likely to be more common in___________
Ratio scales are like

Relationship between correlation coefficient and coefficient of determination is that

What is a primary source?

There are how many primary scales of measurement?

What is the purpose of the conclusion in a research report?

What symbol is used to represent chi-square?

What test statistic is used for a global test of significance?

Which of the following is not the characteristic of a researcher?

Research in which the researcher uses the qualitative paradigm for one phase and
the quantitative paradigm for another phase is known as........

Which of the following is the first step in starting the research process?

Action research means

The essential qualities of a researcher are

Analysis of variance is a statistical method of:

Any numerical value calculated from sample data is called:
Any variable that can be stated as influencing or impacting the dependent variable
is referred as
Application of scientific method in finding for truth about business phenomenon is
called:
State True or False.Arrangement of data according to some logical pattern is called
as Data Tabulation
Cross cultural studies are an example of:
For sampling, which ONE of the following should be up-to-date, complete and
affordable?
How many dependent variables are used in multiple regression?
If time is of the essence for a research project,out of the following which is the
preferred contact method is:
State True or False.In hypothesis testing, the hypothesis which is tentatively
assumed to be true is called the null hypothesis.
In multiple item scale there is single item that play an important role in forming the
underlying construct that the researcher is trying to measure.

Initial cluster centres in the non-hierarchical clustering that are the initial points from
which one starts. Then the clusters are created around these seeds. It is called as:

In multiple item scale there are _______ that play an important role in forming the
underlying construct that the researcher is trying to measure.
Interviewing all members of a given population is called:
Marketing department of a business organization carries out researches related to:

--------involves the testing of the equality of means of two or more groups.

A residual is defined as

A___________________ must be formulated in simple, clear and declarative form.

Analysis of variance is a statistical method of comparing the ________ of several
populations.
Any numerical value calculated from sample data is called
Any variable that can be stated as influencing or impacting the dependent variable
is referred as:
Application of scientific method in finding for truth about business phenomenon is
called
Arrangement of data according to some logical pattern is called as
___________________
Generally the data of the research is
Research can be conducted by a person who:
Which of the following involves the testing of the equality of means of two or more
groups?
Which of the following is is a data reduction method?
Which of the following statistical test used to determine the e ffect of two nominal
predictor variables on a continuous outcome variable?
From the following,Arrangement of data according to some logical pattern is called
as?
In hypothesis testing, the hypothesis which is tentatively assumed to be true is
called as?
Kellogg seeks to determine consumer believability towards it's products' health
claims. The most appropriate technique for this purpose is:
Option 1 Option 2 Option 3 Option 4
Factorial analysis Cluster analysis Factor Analysis Multivariate analysis

Secondary Primary pure basic

Completely
Two -way Anova One way Anova ANOVA
randomized design
In open-ended In closed-ended
Schedule Strctured
questions questions
In closed-ended In open-ended
Schedule Structured
questions questions
Questionnaire Schedule Draft Proposal

Null Hypothesis Research Questions Alternate Hypothesis hypothesis

Cluster analysis Factor analysis Factorial Analysis Multivariate analysis
In open-ended
Questionnaire Schedule Strctured
questions
Standardized tests Interviews Secondary data Observations
How well are we
What are we doing? Why are we doing? None of the above
doing?
Qualitative only Quantitative only Both (a) and (b) Neither (a) nor (b)

exploratory research studies explore the

Carried out to test and Describe the data and
is used to gain a effect of one thing on
validate the study of characteristics about
deeper understanding another and more
hypotheses what is being studied
of the issue or problem specifically

correct hypothesis null hypothesis alternative hypothesis level of significance

Regression sum of
Error sum of squares Y−Ŷ Type I Error
squares

Cluster seeds Factorial Analysis Multivariate analysis Factor Analysis

one-way analysis of
Two-way ANOVA Analysis of Variance ANCOVA
variance (ANOVA)

Observation Experimentation Survey Simulation

TRUE FALSE

interval scaled ratio scaled sum scaled interval or ratio scaled

 Mutually exclusive and
Inclusive Exhaustive Mutually exclusive
exhaustive
decision making Devlopment analysis forecasting
instrument
data collection design sampling design data analysis
development

discover future expand understanding

test hypotheses provide insight
research tasks of a topic

discover future expand understanding

test hypotheses provide insight
research tasks of a topic

attempts to capture a
population's
emphasizes a full
characteristics by discovers answers to attempts to reveal why
contextual analysis of
making inferences the questions who, or how one variable
a few events or
from a sample's what, when, where, or produces changes in
conditions and their
characteristics and how much another
interrelations
testing resulting
hypotheses
explore the effect of gain a deeper
test and validate desire to know
one thing on another understanding
secondary and primary Secodary Primary Formative

His/Her soft Skills are

Curious People Person
up to the mark Apathetic

Specifies the
Defines the relationship between
Conveys a sense of Specifies a research
independent and variables that the
emerging design hypothesis to be tested
dependent variables researcher expects to
find
Researchers’ own
Practical issues that Theory and past
experiences as All of the above
require solutions research
educators
Research question
Research proposal Research method and Research question
and research
and bibliography schedule and bibliography
methodology

To discuss the
To present
To generate research efforts of
management question
monetary sources for others who have Choice 1) is incorrect
to be researched and
the organization worked on related
its importance
management question.

Work plan Prospectus Outline All of the above

Research Question Research Proposal Research Design Research Methodology

issue (problem ) secondary data

research design primary data needs
definition needs

Survey of
Collection of the Definition of the
Development of the stakeholders to
available sources for problem and research
research plan determine if problems
needed information objectives
exist

Moderating variables Dependent Variable Extraneous variables independent variable

hypothesis Prediction Alternate Hypothesis Null Hypothesis

hypothesis Research Questions Alternate Hypothesis Null Hypothesis

hypothesis Research Questions Alternate Hypothesis Null Hypothesis

Null Hypothesis Research Questions Alternate Hypothesis hypothesis

Null hypothesis hypothesis Research Questions Alternate Hypothesis

Academic research Internal organizational External organizational

Research Proposal
proposal proposal proposals

internal organizational External organizational Academic research

Research Proposal
proposals proposals proposal

External organizational Academic research Internal organizational

Research Proposal
proposals proposal proposal

Background of the
Executive Summary Research proposal Problem Statement
problem

Background of the
Executive Summary Research proposal Problem Statement
problem

literature review Research proposal Research Design Research methods

validation Testing Reliability Statastical Analysis

hypotheses Testing Reliability Statastical Analysis

Research Design Research proposal Litearture review Research methods

Arrangement of
Searching again and Finding solution to any conditions for Describe the data and
again problem collection and analysis characteristics
of data
the methods are
outlined in the
the measures devised the findings can be it was conducted by a
methods discussion
for concepts are stable generalized to other reputable researcher
clearly enough for the
on different occasions. social phenomena who can be trusted.
research to be
replicated.

whether or not there is whether or not the the extent to which the how accurately the
really a causal findings are relevant to researcher believes measurements
relationship between the researchers' that this was a represent underlying
two variables. everyday lives. worthwhile project. concepts.

the question of the question of

whether the research
whether the results of whether or not social an ambiguous concept
question is judged to
a study can be scientific findings are whose meaning
be a good research
generalized beyond applicable to people's depends on how it is
question by those
the specific research every day, natural defined.
outside the study.
context. social settings.

A design that is The collection of data Research into one

A comparison of two or
devised when the from more than one particular section of
more variables
researcher is in a bad case at one moment in society, e.g. the middle
longitudinally
mood. time. classes.
High in ecological
Low in internal validity High in internal validity
None of the above validity but low in
but high in replicability. but low in reliability.
external validity.
A study completed
A study completed far over a distinct period
A study which is very A study with two
away from where the of time to map
long to read. contrasting cases.
researcher lives. changes in social
phenomena.
It gives greater clarity
to the research It leads to more It provides more
All of the above.
process and what you focused research. structure to my work.
wish to research.
 The difficulties you Your choice of
Your academic status encountered with your research methods and
All of the above.
and experience. previous reading on reasons for choosing
the topic. them.

class Intervals interval ratio nomial ratio ranking order

Highly correlated Minimal correlated Positively correlated Negatively correlated
Cross-sectional data Time series data Sectional data Clustered data
Nominal scales with Ordinal scales with Interval scales with a external scle with a
the brackets ratios added true zero points true zero point
The coefficient of
The coefficient of
determination is the
determination is the
both are unrelated square root of the both are equal
coefficient of
coefficient of
correlation squared
correlation
A source created at A source created at
A source found in an
the time of an event by the time of an event by
important book like an A source used often
an individual who was an individual who was
encyclopedia
there not there
3 4 5 6
It summarizes the key It outlines the
It is just a summary It contains a useful
findings in relation to methodological
what the article already review of the relevant
the research procedures that were
said. literature.
questions. employed.
π Ψ P χ2
Z test t test Chi-square test F test

He is not versatile in He is industrious and He is not inspirational

He is a specialist
his interest and even in persistent on the trial to his chosen field but
rather than a generalist
his native abilities of discovery accepts the reality

mixed method
action research quantitative research basic research
research
Searching sources of
Survey of related Identification of Searching for solutions
information to locate
literature problem to the problem
problem.
A research initiated to A research with
A longitudinal research An applied research solve an immediate socioeconomic
problem objective
Reliance on Systematization or
Spirit of free enquiry observation and theorizing of All the above
evidence knowledge

comparing the comparing the comparing the

comparing the means
standard deviations of variances of several proportions of several
of several populations.
several populations. populations. populations.
Error Statistic Bias Mean
Moderating Variables Dependent Variable Extraneous variables independent variable

business research hypothesis conclusion estimation

TRUE FALSE
Longitudinal design Comparative design Experimental design Case study design
A census. A CAPI machine. A sampling frame. A respondent.
One One or more Two or more Two
Mail Telephone Intercept interview Personal interview

TRUE FALSE

TRUE FALSE

Cluster seeds Factorial Analysis Multivariate analysis Factor Analysis

Many Items Single Item No Itom Two Items

A sample. A Gallup poll. A census. A Nielsen audit.
Product Pricing Promotion 7Ps
Completely
Two -way Anova One way Anova ANOVA
randomized design
Regression sum of
Error sum of squares Y−Ŷ Type I Error
squares
Research Questions Research problem Hypothesis Problem Identification

standard deviations variances means proportions

Error Statistic Bias Mean
Moderating Variables Dependent Variable Extraneous variables independent variable

business research hypothesis conclusion estimation

Data Tabulation data analysis data coding data processing

Quantitative only Qualitative only Both of the above None of the above
has studied research holds a postgraduate possesses thinking
is a hard worker
methodology degree and reasoning ability
Completely
Two -way Anova One way Anova ANOVA
randomized design
Cluster analysis Factor analysis Factorial Analysis Multivariate analysis
one-way analysis of
Two-way ANOVA Analysis of Variance ANCOVA
variance (ANOVA)
Data Tabulation data analysis data coding data processing

correct hypothesis null hypothesis alternative hypothesis level of significance

Observation Experimentation Survey Simulation

Option 5 Answers Your Answer Check
3 FALSE

1 FALSE

4 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE
2 FALSE
1 FALSE
2 FALSE
1 FALSE
3 FALSE

2 FALSE

2 FALSE

2 FALSE

1 FALSE

1 FALSE

3 FALSE

2 FALSE

4 FALSE
3 FALSE
1 FALSE
4 FALSE

3 FALSE

3 FALSE

4 FALSE

1 FALSE

1 FALSE

1 FALSE

2 FALSE

4 FALSE

1 FALSE

4 FALSE

4 FALSE
 2 FALSE

2 FALSE

4 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

1 FALSE

Data Collection
1 FALSE
1 FALSE

1 FALSE

1 FALSE

3 FALSE

2 FALSE

1 FALSE

1 FALSE

3 FALSE

1 FALSE

4 FALSE

4 FALSE
3 FALSE

1 FALSE
3 FALSE
1 FALSE
3 FALSE

2 FALSE

2 FALSE

2 FALSE

2 FALSE

4 FALSE
4 FALSE

1 FALSE

4 FALSE

3 FALSE

3 FALSE

4 FALSE

3 FALSE
2 FALSE
4 FALSE

1 FALSE

1 FALSE
2 FALSE
3 FALSE
1 FALSE
2 FALSE

1 FALSE

2 FALSE

1 FALSE

1 FALSE
3 FALSE
4 FALSE

4 FALSE

2 FALSE

3 FALSE

3 FALSE
2 FALSE
4 FALSE

1 FALSE

1 FALSE
3 FALSE
1 FALSE

4 FALSE
2 FALSE
1 FALSE

1 FALSE

2 FALSE

3 FALSE
 Question
In a group, eye to eye contact you cannot concentrate on an?
Which type of communication is called as lectures?
With which system, it is possible to spread a written word all over the world
physically.
What has become convenient to transfer words in written forms?
One of the best example of one to many written communiation is?
Correspondence can be supported with
What is found in conversation?
What are pre-determined conversations?
Do picture communicate?
Downward communication can be done with
The computer information can be
One of the objective of communication is communication should be clear and brief..

Communication should not consider cost and benefit factor.

Cultivating language is important for communication
Empathy is putting someone in the position of receiver.
Choose the appropriate technique which can be extensivley used for the group
activity where there are number of official groups operating in an organization

Select the widely used technique in an organization, if group decisions are involved
or information is to be distributed
Identify the techniques which is very sensitive and it is concerned with employees
and their families.
Identify for communication the media mix appropriately includes from the list

Choose the most appropriate for effective communication is the one which makes
people to act towards communication
If there is a time, one may choose, which method, for communication?
The message should be
The process of communication involves
Technically people may learn to write well but may not support it with ?
One's personality is expressed through?
It is really an act of passing a message to receiver’s hands.
The _________for message should be chosen on the basis of its availability, meet
situational needs, time needed for achieving communication objective, cost involved
and likely disturbances in transmission.

There must be sufficient knowledge pertaining to prices and commercial terms so

that we can speak of actual sales
It also study geography and history of market area and have a good sense of
logistics involved.
Even the board of directors use this term as a technique of communication

This is one of the sensitive communication areas which are concerned with its
employees and their families.
One popular example is talks with Worker Union or at the time of demonstrations,
grief etc. Here the individual is primarily a listener and all others are speakers.

The conversation with the boss, subordinates and colleagues will vary, depending
upon how much authority you mix with it.
Many times we confirm voice communication by ________ communication as a
safety measure and for permanent record.
This mode has become convenient to transfer words in written forms along with a
facility to send its copies to many users.
The type of communication on telephone is so common that we find even illiterate
people using it very easily.
For holding one way communication like in public meeting, business conference
these are used.
A media to transact and it is transacting community that decides the choice.

Many people lack speaking abilities because they lack purposeful thoughts to
_______.
Jotting points on a piece of paper is essential to increase this type of skills

The term referred as expanding subject in understandable fashion.

Some meetings are called just to show that everyone is consulted before taking
decision.
Any problem, any emergency is attended to by calling
Top governing ______ responsible to organization functioning through meetings.

The term referred as Finding way through humans in organization

Presentation will have to be
All communication requires a
The mother tongue and language of business need not be?
Writing skills in language can only be developed through?
We cannot communicate without what?
Two persons are not alike, even though both of them can qualify to be
In order to know a person one has to remain very submissive, whatever may be
his?
Respect individual as human irrespective of their?
The person becomes more important than a ?
To win trust, some of the approaches are
Humans act in their
To communicate with quite mind and make a judgement of situation, one has to
He is under pressure of a team and in most of cases he is either
The tools which we use for communication are?
From where basic knowledge about technical tools can be learnt?
Which factors needs to be cultivated for effective communication?
Which type of messages have no place in business communication?
In short your message should be planned in terms of which factors?
If you feel message should be transmitted in real time, then which method is
adopted?
A choice of media, message, encoding and transmission is done by?
With every message, sender is trying to convey?
During transmission of a message, one has to carry out two activities. Which are
those?
The poor listener would be a
The problem with most of the communicators is that they show less inclination in
having some basic
What needs understanding a coded language used in a message.
In written communication one will have to
In business world, receiver requires which skills?
One of the barriers is not developed
Give clear . . . . . . and . . . . . . . about which you are communicating.
. . . . . . . as humans irrespective of their power and position.
If there is no . . . . . . . to communicate one can hardly do It effectively.
With every message the sender is taking ……. ….. of the thoughts he is conveying.

…….. ……. And removing barriers is a job one has to do during transmission.

Feedback is essential in business for both the parties to do the ………

In companies having a ................... base this is a class of stake holders who need
meticulous communication.
.......... knowledge becomes an important consideration in dealing with the
Government.
The business communication is largely based on rational and rarely ..............
Identify the very popular system in voice communication with distance.
In comparison between transportation cost with telephone talk identify the more
expensive method
Identify the most widely used system, it is possible to spread a written word all over
the world.
Select the post popular communication format in official methods In one to many
type
Identify one of the best examples of one to many written communiation.
Identify amongst the mentioned limitations, Communication has to be understood
along with
Identify One of the most important areas in business communication
Identify, the increase of the essential skills for Jotting points on a piece of paper.

Identify amongst the options, One of the reason to call for a meeting
Identfy One of the pre-consideration for organizing meeting
Choose One of the important reasons of failure of meetings
Show which amongst the listed is a major meeting document.
Select the appropriate feedback mechanism after a meeting.
Select the appropriate method of communication during an interview.
Select apporpirate method communication to support official Correspondence.

Ability to speak and ability to hear are enough if people are opposite to each other,
Seeing Eye to eye this is called
Many people expect immediate action without thinking how much time it will take for
receiver to decide, act and then give a.
If we are weak in language our expressions are incomplete in terms of persuasion
and understanding of the which person.
If you are doing communication _________ you are wasting time and money.

The language which the family members speak becomes our first acquaintance and
this is what we loosely term as
In order to understand human being we have to understand him as an individual as
well as in context of which behavior.
In communication identify what of all those who are participating and then see how
yours and theirs self-interest can be fruitfully utilized.
_________ is heart of your becoming a part of social influence and leadership.

The person makes a choice of media, message, encoding and transmission and
therefore, its tone, cost and speed.
The term should have an objective to at least get confirmation of its receipt
confirmed or action feedback, that too, within a given time frame.

It refers to the flow of messages across functional areas on the same level of an
organization.
Building relationships between senior-level and lower-level employees from
different parts of the organization
A flow of information up and down the organization's hierarchy
This is specialized communication on fixed term basis developed for hi-lighting
achievements of employees and organization.
This communication is with variety of sections, departments, branches and at
different levels like bosses subordinates and colleagues.

Business involves in society as the main agency providing

To form huge network organization, we require
What is at the heart of business network?
What expresses displeasure on part of the communicator?
Business Communication is always
The building blocks of trust are transparency and in time response.
The general qualities of message does not hold good in all media.
Office communication is largely written communication.
Office communication is more based on rules and regulations it requires more
knowledge of systems and procedures.
One can not give links to some useful site
Print is most popular media that is being used in business.
Success of business depends on . . . . . . . .
One of the important area of knowledge for communication is . . . . . . . . .

. . . . . . . . . . Is respecting others and winning them.

If you are learning business communication, start reading . . . . . . . .
Classify the main involvment of Business in society as the main agency providing

Identify the requirement to form huge network in the organization

Select the correct option for, 'Business Communication is always'
Motive of the message should be
Choose appropriatly for the following sentence, 'Technically people may learn to
write well but may not support it with'
Select appropriate option for, 'Empathy is putting ourselves in the position of
receiver of '
Recall if the mother tongue and language of business need not be
Recall how writing skills in language can only be developed through?
For effective communication identify how the humans act?
Determine if one must communicate with quite mind and make a judgement of
situation, what must one do?
Identify in most cases to develop communication strategy if he /she is under
pressure of a team what position he /she is in the group
During transmission of a message, one has to carry out two activities. Identify the
activities.
Reception is generally at the receiving end and hence identify the requirement of
the receptionist for effective communication
Select appropriately from the given choices, Office communication is also known as

Identify the requirements for Effective Office communication is based on rules and
regulations
 Option 1 Option 2 Option 3 Option 4
Individual Enemy Friend Group
Many-to-Many One-to-Many One-to-One Many-to-One
Telex and Fax Mobile and Email Postal and Courier Mobile and Fax
Photocopy Fax Telex E-mail
Magazine Website News Paper Email
Graphs, Charts,
Graphs, Pictures Charts, Graphs Pictures, Charts
Pictures
Purpose Direction Scope Reason
Consultation Examinations Exchange Discussions
Yes. Sometimes Never Yes. Rarely Yes. Always
Subordinates Bosses Colleagues Relatives
Overlooked Discussed Seen Stolen
1 0
1 0
1 0
1 0

Tea-breaks Meeting Parking Board room

Outbound activity Interview Meeting Circulars

Machineries Removal Machineries upgradation Industrial Relations Public Relations

Text, Words, Voice Words, Pictures, Voice Text, Pictures, VoiceText, Words, Pictures, Voice

Objective Purpose Target Desire

Cheaper and fast Clostly and slower Clostly and fast Cheaper and Slower
Clear Clear and brief Brief Short and sweet
Manners of Expression Language Grammer Silence
Appropriate symbols Appropriate language Appropriate words Appropriate emotions
Language Manners Communication Grammer
Encoder Decoder transmission feedback
people place devices media

Commercial Legal knowledge Competitive Publicity orientation

knowledge Information
Know customer profile Know logistics and Know self interest of Competitive
culture intermediaries Information
Gathering Get-together Gossiping meeting

Public relation Foreign relations Industrial Relations Trade relations

Group representation Lectures Official Discussions

Official Discussions Group representation Lectures

silent written Body language facial

silence Gestures E-mail Postures

voice silent written Body language

Walkman Speakers Dictaphone Fax

quiet silence Language vague

write read listen express

reading listening writing speaking

Paraphrasing Summarization vocabulary Jotting points

red light opposition disapproval Rubber Stamp

Conferences Interviews Seminars Meetings

Governor Prime Minister Board of Directors Naval officer

Organisation Organisation caution prudence Organization politics

carefulness Neither short nor
Effective Short Short and effective
effective
Technical knowledge Commercial Technical and
Human touch
only knowledge only commercial knowledge
Identical Technical Commercial Same
Practicing listening Practicing speaking Practicing reading Practicing writing
Words Language Symbols Pictures
Sofisticated Human Well Mannered Good communicator
Education Income Family background Position
Neither power nor
Power and position Power only Position only
position
Education Position in society Income Purpose
Being honest Sincere Keeping your words All the above
Self interest Comfort zone Free Time Personal life
Control one's thoughts
Control over language Control one's thoughts Control Emotions
and emotions
 Follower Leader Insider or outsider Follower or leader
Non Technical Commercial Non Commercial Technical
Manuals Service Contract User handbook All the above
Knowledge Skills Values All the above
Neither commercial
Non-objective Commercial Technical
nor technical
Reaction of receiving Be Objective Be in time frame All the above
Using Telephone Sending a person Using Courier Using snailmail
Transmitter Sender and receiver Receiver Sender
Emotional Leadership Financial Leadership Political Leadership Situational Leadership
Reducing Distances & Reducing Disturbance Reducing Disturbance Adding Disturbannce &
Removing Barriers & Removing Barriers & adding Barriers Reducing Barriers
Bigger advantage Bigger gainer Bigger loser Bigger barrier
Commercial
Technical knowhow Business knowledge Etiquettes
knowledge
Symbols Code Encode Decode
Understand Script Words Words meaning All the above
Reading Writing Listening Reading and Listening
Capacity of Reading & Capacity of Listening &
Capacity of reading Deciding priorities
Deciding priorities Deciding priorities
Reference, Subject Instructions, Reference Direction, Subject Instructions, Direction
Respect Individuals Respect Seniors Respect Juniors Respect Colleagues
Message Receiver Intention Sender
Leadership
Emotions Leadership Emotional Leadership
Emotionally
Keeping barriers Reducing disturbances Technical Tools Harmony

Inactivity Marketing Transaction Purchasing

Business Partner Vendor Shareholder Customer

Commercial Technical Legal Judicial

Pathetic Passionate Hystrical Emotional

Telephone Telex Fax Email
Marketing Cost Repair Cost Manufacturing Cost Transportation Cost

Telex and Fax Mobile and Email Postal and Courier Mobile and Fax

Circular letters Memo Notices Court Orders

Magazine Website News Paper Email

 Technical limitation of tools
Commercial limitation of tools
HR limitation of tools
Management limitation of tools
Downward communication
Upward communicationIndividual CommunicationGroup Communication
Listening Speaking Writing Hearing
Announcing important achievement
Announcing Bonus Announcing Termination Announcing Transfer
Participants Venue Agenda Serving purpose
Member Stenographer Chairman Powerless Secretary
Agenda Member List Venue Details Acknowledgement
Venue Bill Subject Layout Minutes Agenda
Interactive Communication
One way CommunicationSilent Communication
Comparitive communication
Graphs, Charts, Pictures Graphs, Pictures Charts, Graphs Pictures, Charts
simple and direct simple and indirect complex and direct complex and indirect

indifference disinterest feedback nonresponse

sender encoder interpreter Receiver

profitable purposelessly efficiently effectively

Non-native language foreign language official language Mother tongue

Group single individual separate

altruism generosity Self-Interest bountiful

politics Communication ignorance secret

Sender Receiver transmission Decoder

Decoder message Sender Receiver

Diagonal organisation Vertical Horizontal Parallel

Communication communication Communication
Parallel Diagonal organisation Vertical Horizontal
Communication Communication communication
Vertical Horizontal Parallel Diagonal organisation
Communication
Home Bulletin communication
Newspaper Communication
press release magzine

External Pheripheral Internal Superficial

Goods only Services only Neither Goods or Goods and Services

Services
 Connection Some one is No one is connected Every one is
Communication connected
Products Services connectedand Services
Products
Pictures Words Spoken Signs Long Silence
Purposeful Fruitful Aimless Pleasant
1 0
1 0
1 0
1 0
1 0
1 0
Product Communication Machinery Raw Material
Readking Skills Writing Skills Language Understanding Skills
Diplomacy Politics Skills Maturaity
Business Reports Business Newspapers Business Magazines Audited Statements
Goods only Services only Neither Goods or Services Goods and Services
Connection Some one is connected No one is connected Every one is connected
Purposeful Fruitful Aimless Pleasant
Clear Clear and brief Brief Short and sweet
Appropriate symbols Appropriate language Appropriate words Appropriate emotions

Services Products Business transcation Communication

Identical Technical Commercial Same
Practicing listening Practicing speaking Practicing reading Practicing writing
Self interest Comfort zone Free Time Personal life
Control over language Control one's thoughts Control Emotions
Control one's thoughts and emotions

Follower Leader Insider or outsider Follower or leader

Reducing Distances & Reducing

RemovingDisturbance
Barriers & Removing
Reducing Disturbance
Barriers &
Adding
adding
Disturbannce
Barriers & Reducing Barriers

Good Manners Good Language skills Patience Arrogance

Correspondence Internal CommunicationExternal Communication Documentation

Knowledge of Employees
Knowledge of officeKnowledge
etiquette of systems and procedures
Knowledge of language
 Option 5 Answers Your Answer Check
1 FALSE
2 FALSE
3
FALSE
4 FALSE
3 FALSE
1 FALSE
1 FALSE
4 FALSE
4 FALSE
1 FALSE
3 FALSE
1
2
1
2

2
FALSE
3
FALSE
3
FALSE
tures, Voice 4
FALSE
1
FALSE
4 FALSE
2 FALSE
1 FALSE
4 FALSE
3 FALSE
3 FALSE

4
FALSE
1
FALSE
2
FALSE
4
FALSE
3
FALSE

1
FALSE
1
FALSE
2
FALSE
3
FALSE
1
FALSE
2
FALSE
3
FALSE
4
FALSE
2
FALSE
1 FALSE
4
FALSE
4 FALSE
3
FALSE
4 FALSE
3 FALSE
4
FALSE
4 FALSE
4 FALSE
1 FALSE
2 FALSE
4
FALSE
1 FALSE
4 FALSE
4 FALSE
1 FALSE
4
FALSE
4 FALSE
4 FALSE
4 FALSE
4 FALSE
1 FALSE
4 FALSE
1
FALSE
4 FALSE
1 FALSE
2
FALSE
4 FALSE
1
FALSE
4 FALSE
4 FALSE
4 FALSE
3
FALSE
1 FALSE
1 FALSE
3 FALSE
3
FALSE
2
FALSE
3
FALSE
3
FALSE
3
FALSE
4
FALSE
1 FALSE
4
FALSE
3
FALSE
1
FALSE
3
FALSE
tation of tools 1
FALSE
4 FALSE
1
FALSE
1 FALSE
4 FALSE
4 FALSE
1 FALSE
3 FALSE
mmunication 1 FALSE
1
FALSE
1
FALSE
3
FALSE
4
FALSE
2
FALSE
4
FALSE
1
FALSE
3
FALSE
2
FALSE
1
FALSE

2
FALSE
3
FALSE
2
FALSE
1 FALSE
1
FALSE

3
FALSE
4 FALSE
 4 FALSE
1 FALSE
4 FALSE
1 FALSE
1 FALSE
2 FALSE
1 FALSE
1
FALSE
2 FALSE
1 FALSE
2 FALSE
3
FALSE
1 FALSE
1 FALSE
4
FALSE
connected 4 FALSE
1 FALSE
2 FALSE
4
FALSE
4
FALSE
4 FALSE
4 FALSE
1 FALSE
ts and emotions 4
FALSE
4
FALSE
Reducing Barriers 2
FALSE
3
FALSE
1
FALSE
language 3
FALSE
 Question

Identify the technique which is NOT used in Job Designing.

Identify the option from following which is not the advantage of Functional
organisation.
Select the option that is excluded from the techniques used for quality of the work.
Summerarize this statement in ONE word - "A place where people come together,
organize and co-ordinate activity to achieve some specific goal".

Explain concept of Co-operative briefly.

Organisation Behavior is based on following three concepts,except. Select the

option that
Which can be excluded
organisaitonal fromgives
relationship the options withjob
a greater respect to basis
satisfaction of results in
and
maximum production?
Identify an option that is NOT among the components of a business .
Interprete
Choose the the"
roleProduction Function"when
manager performs of business organisation.
,he or she evaluates information collected
through monitor role and then the evaluated information is disseminated to the
concerned
What do you employee
understandfor further process. change .
by organizational
To cope up with change process ,a manger should work on all the factors except
When a Production
one.Identify manager has
the INCORRECT one.a talk with inventory officer for inventory records
or placing an order for next week at the same time discusses with marketing
manager
Select theabout
Summerarize feedback
CORRECT
this statementfrom
option forcustomers.Identify
in Lineword
ONE structure type
- "Methodthe
ofoftype of role delivered.
organization.
shared problem solving by
thinking intensely about it, in which member of a group spontaneously contribute
ideas.
Organise the elements of the term SIPOC in CORRECT ORDER.
Select the CORRECT option which is used to analyed and prioritized the ideas
designed during brainstorming session before implementation.
Who conducted the Hawthorne experiment?

Choose the Option which is NOT part of steps in implementing TQM.

Interprete the term-" Esprit de corps"briefly.

Compare the theories prescribed by Henry Fayol’s and Taylor ,and select the
correct statement.

Supply of human and material resources and helps to achieve the objective of
business. Suggest a term for this.
Which of these organiztaion is created for technological purpose?
Which organisational relationship gives a greater job satisfaction and results in
maximum production?
Which of these is excluded from Principles of Classical Management Theory?

Which of these is NOT among the advantages of conducting a time and motion
study?

With reference to term Motivation ,Identify the CORRECT option that induce
individual or group of individuals to work.

"Direction should be such that the individuals can integrate their objectives with
organizational objectives." Translate this sentence into a concept from the given
options.
Summarize this statement in a term - "A process where employee characteristics
and qualification required for the post are defined along with duties and tasks for
satisfactory performance."

How do you view application of Social psychology in organizational behavior?

Identify the INCORRECT one .

Management is that function of an enterprise which concerns itself with the direction
and control of the various activities to attain the business objectives.”
The most important resourse of any organisation is
Chart is a graphical presentation of data with different
Resources are
1) Material
2) Components
3) Both Material and components
4) Human
Natural resources are used as
From the following list which is not the most basic resources
Which is not a tangible resource of an organisation from the following list.
Organisational behaviour is
Following are the forms of business houses other than

Employee of any organisation is responsible for

The products extracted from natural resources which are used for
Production of Petrol Diesel kerosene are the examples of ___type of Industry
Atomobile,Electronic Machines like TV,Washing machine are the producs of
___type of Industry
Educational service falls in the categry of
Database along with _____are providing vast of information across the internet

Customer satisfaction is an_________type of objective

14 Principles of Management are profounded by____
The Pricnciple which deals with only one boss for each employee is __________

Following are the sense that organisation need to grow into the employees except

The eld of organisational behaviour examines such questions as the nature of

leadership, eective team development, and

The field of organisational behaviour is primarily concerned with

The manager of an organisation need to be able to _____________except

following are the options related to planning, except

Planning closely connected with

Planning does not answer for following question.

Planning does not help to find out

The most important asset in an organisation is
Staffing is the process of management that is not concerned with
Staffing does not include
Staffing process does not include
A person is not a leader if he/she is not concerned with
Leadership helps to upgrade
Which is not the factor included in 4 M of Mangement
The objectives of management are achieved by functions like
Manangement accepts social changes and introduces
Manager must have following skills except
The niddle level manager need to have more technical skills related to
Political skill relate to
The skills under which manager can identify key factors is

From the list given below which is not a managerial role

Educating childfren,Health programs,prevent from air,water,noise pollution are the
function towards
Organisational change is one

Following are the factors affecting organisational change other than

To overcome the loopholes for change, training is given to
The change is quickly acceptable with the help of

The ______Manager is responsible for short term planning.

______have formal authority to use organisational resources and make decisions,,

_____skill affects the condition of an organisaiton.

Under the category of decision roles , the roles are except______________

Decision role require managers to plan

_________is the backbone of any organisation
Which is not a legal aspect of social responsibility

Select the option which is NOT among Quality Trilogy of Dr Juran.

Name the element which is excluded from the important elements of a matrix
organization.
List the different types of departmentation in the organization. Find the
INCORRECT one .
Choose the CORRECT option that is concerned with Task oriented leaders.

Study of organisation behavior focuses on which of these option?

Which of these is excluded from levels of planning.

Define Anthropology.

Which of these is NOT there in tools of Co-ordination?

What do you mean by delegation?

Name a Scotish scientist ,who coined a term division of Labor first time .

The decision making process is affected by factors like perception ,organizational

issues and environmentalissues . What is your interpretaion about this statement.

Control system of an organisation has no influence over which of these factors?

If a leader is using action to motivate employees towards goals, he or she is using
what method of management?
Suggest ONE word for- "Study of the movements of both the workers and the
machine to eliminate wasteful movement".
The decisions are benficial if they are

To run the business, person needs to have

Following are the nature of business except

There are basicaly three components of business except

To manage any organisation what is required?

Adopting any system depends on

In Production of Good come following products
Owner of the business is not responsible for
Employess are treated as
Out of following which is not an option relatated with Customer satisfaction
The Industry which uses natural resources as raw material is
Food production and food preservation are the examples of
Government and private institutions are established to provide services like

In strategy formulation, the forces that must be focused for industry analysis
includes -------------

The example of customer perspective in balanced scorecard is---------

The way an organization match its capabilities with available opportunities to

accomplish its goals is classified as ------------

The example of internal business perspective in balanced scorecard is

The balanced scorecard perspective which measures strategy profitability and

amount of operating income results from cost reduction is classified as ------------

Following are the factors affecting establishment of business organisatin except

Supply quality products and services are the objectives under which category?
Educational Services are part of Primary Industries.
While performing managerial role, Interpersonal Skill help to treat organization as a
family and try to keep everyone together.

Organizational Hierarchy can be defined as the understanding; prediction and

management of the human behavior affect the performance of the organizations”

Material management deals with campus planning and designing for the movement
of materials within the organization.
Fishbone Diagram is also called as cause and effect diagram or Ishikawa diagram.
Henry Fayol viewed management as a profession that can be trained and
developed and emphasized on policy aspect at top level management.
Delphi method is a technique used for decision making
In TQM process all quality related process within the organization are considered
for improvement.
Cash inflow and outflow during a specified period is decided during master budget.
In _____________________ role manager assigns resources to develop innovative
goods and services, or to expand a business
_______________________derieves from position they are allotted and it
provodes decision authority.
Every manager has to manage the __________________that are necessary for
getting output in the form of finished product.
___________________ is a relatively enduring organization of beliefs, feelings, and
behavioral tendencies towards socially significant objects, groups, events or
symbols”
_________________ is an approach that organizations use to improve their internal
processes and increase customer satisfaction.
Work assignement is done under which principle of Fayol
Who says that "Management is an art of getting things done by people"

Six Sigma seek to improve the quality of output by

As per webster's dictionary Profession is an occupation requires

Total quality management ideas were developed by

Management is as ______________term

Management is

Management is process of co-ordinating its resources choose odd one out

Organisation structure means

Choose odd one out related to simple organisational structure and the relative
factors like
 Option 1 Option 2 Option 3 Option 4

Job Enlargement Job Rotation Job Enrichment Job specification

Reduction of barriers
Experts in knowledge Increase in efficiency Slow decision
in operarion
Delegating of
Kaizen Budgeting CPM
authorities
business Organization management corporate

The owner of the is a limited liability

is a limited liability
is a for-profit business business has unlimited business that has a
business that can
owned by two or more liability for the debts separate legal
organize for-profit or
people. incurred by the personality from its
impact of Application not-for-profit.
business. members. of
Investigative study of organisational knowledge to achieve Study of Boss-
individual structure on human organisational Employee relationship
formal organization. informal
behavior organisation strategic organisation
effectiveness. business organisation
This
Owner is a process employees competitors equipping with other
customers
Sale of goods finding out right vendor
where raw material resources like material,
produced by for raw material
it is “one which
and other resources technology,
It finance
is changeRolethe
Entrepreneurial
It is change in Role production
Disseminator
It is change department
role
introduced supplies.
Spokesperson
ultimately role
affects the Negotiator
are put to use. etc.
change introduced due
customer group of due to changes in pattern of work and/or
facilitating to promotions
Awarding and of
organization.
Communication team of
Training investors relationships within the
retrenchment activity employees.
Celebration
Informational roles Monitor Role organization.
Disseminator role Liaison role
Finanace dept of banking & insurance Manufacturing
Military organization
organization organization organization.
six sigma Input,
Suppliers, pareto chart benchmarking
system ,information, brainstorming
sales ,inventory,proces
System,Input, Process,
Process, Output and Process, Output and s ,Output and
Output and customer
customer
Pareto chart Affinity Diagram customer
flow chart customer
Fishbone Diagram
William Gilbreth Taylor Deming Elton Mayo
Informing and
Prepare a Flow educating the clents of
Obtain CEO Create a Steering
Diagram of Company the organisation as
Commitment Committee
Processes they are part of the
process.

Consolidation of Harmony, cohesion No slacking, bending

Equality of treatment
management functions among personnel. of rules
 Taylor viewed Fayol’s theory is more
Taylor focused on top
Tyalor Derived 5 Management as widely applicable than
management and their
functions and 14 Theory of that of Taylor, although
actions while Henry
principles of administration whereas Taylor’s philosophy
Fayol emphasized
management while according to Fayol it has undergone a big
upon Individual worker
Henry Fayol coined was Theory of change under
and machine
Time and motion study Scientific influence of modern
relationships
Management. development.

planning Organization mangement controlling

business or
formal organization. informal organization. strategic organization.
organisation.
business or
formal organization. informal organization. strategic organization.
organisation.
Specialization of
Unity of command Unity of direction decentralization
labour
retaining employees
Eliminate or reduce Facilitate and speed Eliminate
and attracting new
ineffective movements effective movements unnecessary work
talents

class of drives entire class of drives.

class of desires class of needs Desires, needs, wishes
and similar forces

Unit of command Direct supervision Harmony of objectives Efficiency

Job Enlargement Job simplification job enrichment Job rotation

It helps in
This helps in
understanding and it facilitates and
establishing better It focuses on improving
managing behavioral accelarates group
communication within cross cultural aspect.
changes within decision making
the organization.
organization.

1 FALSE
Manpower Money Machine Minute
Signs Diagrams Symbols Structures

1&2 1 &3 1&4 2 &4

Supportive material Raw material Extra material Non useful material

Land Labour Infrastructure Capital
Goods Machinery Finance Information
A science as well as
A science An art A concept
an art
Sole propritorship Partnership Borrowed Cooperative
Execution and
Implementation of
Execution of strategies implementation of Benefit of business
strategies
strategies
Primary Industries Secondary Industries Tertiary Extraction Industry
Manufacturing Industry Synthetic Industry Analytical Industry Process Industry
Assembly Line
Process Industry Manufacturing Industry Construction Industry
Industry
Primary Industry Secondary Industry Tertiary Extraction Industry
Hyperlink Web Data source Web browser
Organisational
Social Objective Personal Objective Technical Objective
Objectives
Peter Drucker Henry Fayol Taylor Harold Koontz
Initiative Unity of Direction Unity of Command Discipline

Belongingness Team spirit Unity Knowledge

Interpersonal conict
Organisational control; Motivation of
resolution; motivation Planning; development
conict management individuals; planning
of individuals

Control processes and

The behaviour of How resources are interactions between
Both a and c.
individual and groups. efectively managed. organisations, external
context.

Evaluate n modify
Explain Predict Umderstand
human behavior.

Achieve objectives of forecasts for compnay Tool for managing

Makes sure Profit
organisation growth unexpected situations

Creativity and
Creativity Innovation Setting objectives
Innovation
What need to whether quality will be
What is the deadline? Where it will be done?
accomplished? good?
Need of orgnasation
People required effective leadership standards for control
structure
Infrastructure Human Resource Machine Finance
Acquiring & Rewarding and
Ruling Employing & apprising
Developing retaining
Righ person At right place At right time At right salary
Organising Retaining Transfering Developing
Implementing Ignoring faults of
Empowering team Motivating
innovations employees
Individual Group Department Organisation
Men Machinery Management Body Material
Planning Organising Working Directing
Innovative Technology New path to follow New processes New idea
Technical skills Analytical skills Communication skills Bossing skills
Planning and Directing worker to
planning Organising
Organising both work on production
Influencing people. Handling people Managing people Thretening people
Decison making skills Analytical skills Interpersonal skills Political skills
Creating n following Developing personal
Working on Objectives Motivating employees
budgets skills
Organisation Society Employee Customers
Which affects pattern Relationship within Both pattern and
Competition in market
of work organisation relationship
Diverse Workforce Changing Technology Functional change Economic change
Leaders Managers Employees President
Both knowledge and
Knowledge Skill upgradation Not known
skill upgradation
functional manager Operational manager Executive Manager Development officeer
Operational
CEO Manager Functional Manager
Supervisior
Technical skills Decision Making skills Political skills Analytical skills
Disturbance Handler Resource Allocator
Entrepreneurial Role Spokerperson Role
Role Role
Strategy and
Strategy Resources
Resources both
Customer Employee Legal & Government Community
Transperancy in Discouraging
legal & Government Overuling
transactions corrouption
performance
Quality Planning Quality Improvement Quality control
measurement
Goals retrenchment promotion Awarding

Functional geographical customer Matrix structutre

 Opganisational
Responsibilities structure & Operating Roels and Organisational culture
procudures
Human Employer Human Behaviour Employees
Corporate plan Divisional Plans Sectional plans Long term plan

focuses on cultural
systems, beliefs,
study of human
customs, ideas and is study towards
behavior that tries to
values within a society Behavioral pattern of
identify the
and the comparison of co-workers and their
is the study of human characterizes of
with aspects like social behavior along
behavior in the context individuals and
values, attitudes and with relationship with
of social situations. provides an
even cross-cultural them to maintain social
understanding why an
analysis, groups as per social
individual behaves in a
organizational culture, order
particular way.
organizational
environment.

standadization mutual adjustment direct supervision prioritization

it is assigning certain it deals with assigning

authorities and it is getting work done it is nothing but work to someone who
responsibilities by by people following work order is from other
superior to subordinate deopartment.

Dr Deming Adam Smith Taylor Abraham Maslow

these factors might or
Yes, These factors No ,these are not the might not affect the
The factors affect only
affects the decision factors that affaect the decision making
strategic decision
making process in all decision making process, because it
making.
situaltons process may vary from
situation to situation

internal environment external environment customer government

Planning directing organizing controlling

fatigue study time study motion study work-study

Taken with the help of
Taken timely Taken correctly Timely and correctly
people
Well equipped with
Well equipped with should be able to skills and knowledge capital to cover all
skills and knowledge manage people and should be able to costs
manage people
 Distribution and
Producing goods and Rendering services to
Profit Organisation exchange of finished
services needy
products
Owner Employee Customer Infrastructure
Division and
Division Decentralisation Centralisation
Decentralisation
Size and complexity of
Complexity Size of organisaiton Infrastrcture
organisation
Cloths Machinary Banking Service Software Product
Mission to carry over Environmental
Preparing objectives Decision making
business conditions
Manager Supervisor Executor Worker
Quality products Resonable price Regular Supply Return policy
Primary Industries Secondary Industries Tertiary Quagternary Industry
Analytical Industry Manufacturing Indusry Genetic Industry Process Industry
Finanacial Servies Educational Services Information Services Production Services
potential entrants in
market, customer's
potential entrants in customer's bargaining supplier's bargaining
bargaining power and
market power power
supplier's bargaining
power

employee turnover operating capabilities operating income and customer satisfaction

rates and number of patents revenue growth and market share

elasticity incurrence off shoring strategy engineering

employee turnover operating capabilities operating income and customer satisfaction

rates and number of patents revenue growth and market share

internal business
learning perspective financial perspective customer perspective
process perspective

Government
Sources of business Location Expected competitors
Regulations
Organisational
Social Objective Personal Objective Technical Objective
Objectives
1 FALSE
1 FALSE

1 FALSE

1 FALSE
1 FALSE

1 FALSE
1 FALSE
1 FALSE

1 FALSE
Disturbance handler
Spokesperson role Entrepreneurial Role Monitor Role
role
Reward power referent power expert power Legitimate power

customers resources suppliers government

attitude personality culture business

Total productive Total Quality

SIX SIGMA SIPOC
maintainance (TPM) Management (TQM
Unity of Command Unity of Direction Division of work Initiative
Peter Drucker Henry Fayol Taylor Harold Koontz
By Removing and
By removing causes of By identifying causes
Idnetifying causes of By mitigating
defects of defects
defects
Both Specialised
Specialised
Academic Training Knowledge and Booth not necessary
Knowledge
Academic Training
Peter Drucker Henry Fayol Taylor Harold Koontz
Economical Sociological Intterdisciplinary Mathematical

Process of organised
Process of organised Process of human activity, Continuous
Continuous process
activity interaction process and Process
of human interaction

finance People Raw material infrastructure

Both
Departmentalisation Divison Departmenalisation work assignment
and Division

Time Human Money Designations

Answers Your Answer Check

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