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CS - Data Encoding & Management Level II

This unit covers the competencies required to gather, interpret and convey workplace information. It includes obtaining information from appropriate sources, using effective communication skills, determining appropriate medium for sharing information, and following workplace communication procedures and lines of communication.

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CS - Data Encoding & Management Level II

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COMPETENCY STANDARDS

DATA ENCODING &

MANAGEMENT LEVEL II

INFORMATION AND COMMUNICATIONS

TECHNOLOGY (ICT) SECTOR

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

East Service Road, South Luzon Expressway (SLEX), Taguig City, Metro Manila
TABLE OF CONTENTS

ICT SECTOR

DATA ENCODING & MANAGEMENT

LEVEL II

Page No.

SECTION 1 DATA ENCODING & MANAGEMENT LEVEL II

1
DESCRIPTION

SECTION 2 COMPETENCY STANDARDS 2 - 68

● Basic Competencies 2 - 30

● Common Competencies 31 - 38

● Core Competencies 39 - 68

ACKNOWLEDGEMENT 69
COMPETENCY STANDARDS
DATA ENCODING & MANAGEMENT LEVEL II

Section 1 DATA ENCODING & MANAGEMENT LEVEL II

The Data Encoding & Management Level II consists of competencies that must be
possessed to enable a person to prepare, encode and manage data. It includes preparing
data for encoding, accessing and operating application systems, entering data into
application systems, generating report, coordinating and reporting on data collection,
providing data to clients, and managing, monitoring and updating data in the system.

This Qualification is packaged from the competency map of the Information and
Communication Technology (ICT) sector as shown in Annex A.

The units of competency comprising this qualification include the following:

Unit Code BASIC COMPETENCIES

400311210 Participate in workplace communication
400311211 Work in a team environment
400311212 Solve/address general workplace problems
400311213 Develop career and life decisions
400311214 Contribute to workplace innovation
400311215 Present relevant information
400311216 Practice occupational safety and health policies and procedures
400311217 Exercise efficient and effective sustainable practices in the
workplace
400311218 Practice entrepreneurial skills in the workplace
Unit Code COMMON COMPETENCIES
ICT315202 Apply quality standards
ICT311203 Perform Computer Operations
Unit Code CORE COMPETENCIES
ICTxxxxxx Prepare data for encoding
ICTxxxxxx Access and operate application systems (i.e. T2MIS )
ICTxxxxxx Enter data into application systems
ICTxxxxxx Manage data
ICTxxxxxx Generate report
ICTxxxxxx Coordinate and report on data collection
ICTxxxxxx Provide data to clients
ICTxxxxxx Monitor data
ICTxxxxxx Update data in the system

A person who has achieved this Qualification is competent to be:

● Data encoder
● T2MIS data encoder

This section gives the details of the contents of the basic, common, and core units
of competency required for Data Encoding & Management Level II.

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

UNIT CODE : 400311210
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required
to gather, interpret and convey information in response to
workplace requirements.
PERFORMANCE CRITERIA
REQUIRED
ELEMENT Italicized terms are elaborated REQUIRED SKILLS
KNOWLEDGE
in the Range of Variables
1. Obtain and 1.1 Specific and relevant 1.1 Effective 1.1 Following simple
convey information is accessed communication spoken language
workplace from appropriate 1.2 Different modes 1.2 Performing routine
information sources of communication workplace duties
1.2 Effective questioning, 1.3 Medium of following simple
active listening and communication in written notices
speaking skills are used the workplace 1.3 Participating in
to gather and convey 1.4 Organizational workplace meetings
information policies and discussions
1.3 Appropriate medium is 1.5 Communication 1.4 Preparing work-
used to transfer procedures and related documents
information and ideas systems 1.5 Estimating,
1.4 Appropriate non- verbal 1.6 Lines of calculating and
communication is used communication recording routine
1.5 Appropriate lines of 1.7 Technology workplace measures
communication with relevant to the 1.6 Relating/ Interacting
supervisors and enterprise and with people of
colleagues are identified the individual’s various levels in the
and followed work workplace
1.6 Defined workplace responsibilities 1.7 Gathering and
procedures for the 1.8 Workplace providing basic
location and storage of etiquette information in
information are used response to
1.7 Personal interaction is workplace
carried out clearly and requirements
concisely 1.8 Basic business
writing skills
1.9 Interpersonal skills in
the workplace
1.10 Active-listening skills
2. Perform 2.1 Written notices and 2.1 Effective verbal 2.1 Following simple
duties instructions are read and non-verbal spoken instructions
following and interpreted in communication 2.2 Performing routine
workplace accordance with 2.2 Different modes workplace duties
instructions organizational of communication following simple
guidelines 2.3 Medium of written notices
2.2 Routine written communication in
instruction are followed the workplace
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CS – Data Encoding & Management Level II
2
PERFORMANCE CRITERIA
REQUIRED
ELEMENT Italicized terms are elaborated REQUIRED SKILLS
KNOWLEDGE
in the Range of Variables
based on established 2.4 Organizational/ 2.3 Participating in
procedures Workplace workplace meetings
2.3 Feedback is given to policies and discussions
workplace supervisor- 2.5 Communication 2.4 Completing work-
based instructions/ procedures and related documents
information received systems 2.5 Estimating,
2.4 Workplace 2.6 Lines of calculating and
interactions are communication recording routine
conducted in a 2.7 Technology workplace measures
courteous manner relevant to the 2.6 Relating/ Responding
2.5 Where necessary, enterprise and to people of various
clarifications about the individual’s levels in the
routine workplace work workplace
procedures and matters responsibilities 2.7 Gathering and
concerning conditions of 2.8 Effective providing information
employment are sought questioning in response to
and asked from techniques workplace
appropriate sources (clarifying and requirements
2.6 Meeting’s outcomes are probing) 2.8 Basic questioning/
interpreted and 2.9 Workplace querying
implemented etiquette 2.9 Skills in reading for
information
2.10 Skills in locating
3. Complete 3.1 Range of forms relating 3.1 Effective verbal 3.1 Completing work-
relevant to conditions of and non-verbal related documents
work- employment are communication 3.2 Applying operations
related completed accurately 3.2 Different modes of addition,
documents and legibly of communication subtraction, division,
3.2 Workplace data is 3.3 Workplace forms and multiplication
recorded on standard and documents 3.3 Gathering and
workplace forms and 3.4 Organizational/ providing information
documents Workplace in response to
3.3 Errors in recording policies workplace
information on forms/ 3.5 Communication requirements
documents are identified procedures and 3.4 Effective record
and properly acted upon systems keeping skills
3.4 Reporting requirements 3.6 Technology
to supervisor are relevant to the
completed according to enterprise and
organizational the individual’s
guidelines work
responsibilities

VARIABLE RANGE
1. Appropriate sources May include:
1.1. Team members
1.2. Suppliers
1.3. Trade personnel
1.4. Local government
1.5. Industry bodies
2. Medium May include:
2.1. Memorandum
2.2. Circular
2.3. Notice
2.4. Information discussion
2.5. Follow-up or verbal instructions
2.6. Face to face communication
3. Storage May include:
3.1. Manual filing system
3.2. Computer-based filing system
4. Workplace interactions May include:
4.1. Face to face
4.2. Telephone
4.3. Electronic and two-way radio
4.4. Written including electronic, memos, instruction,
and forms,
4.5. Non-verbal including gestures, signals, signs, and
diagrams
5. Forms May include:
5.1. HR/Personnel forms, telephone message forms,
safety reports

1. Critical aspects Assessment requires evidence that the candidate:

of Competency 1.1. Prepared written communication following standard
format of the organization
1.2. Accessed information using workplace communication
equipment/systems
1.3. Made use of relevant terms as an aid to transfer
information effectively
1.4. Conveyed information effectively adopting the formal or
informal communication
2. Resource The following resources should be provided:
Implications 2.1. Fax machine
2.2. Telephone
2.3. Notebook / Writing materials
2.4. Computer with internet connection
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Interview
3.3. Written test
3.4. Third-party report
4. Context for 4.1. Competency may be assessed individually in the actual
Assessment workplace or through accredited institution

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CS – Data Encoding & Management Level II
5
UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 400311211
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes to identify
one’s roles and responsibilities as a member of a team.
PERFORMANCE CRITERIA
REQUIRED
ELEMENT Italicized terms are elaborated in REQUIRED SKILLS
KNOWLEDGE
the Range of Variables
1. Describe 1.1. The role and objective of 1.1 Group structure 1.1 Communicating with
team role the team is identified from 1.2 Group others,
and scope available sources of development appropriately
information 1.3 Sources of consistent with the
1.2. Team parameters, information culture of the
reporting relationships and workplace
responsibilities are 1.2 Developing ways in
identified from team improving work
discussions and structure and
appropriate external performing
sources respective roles in
the group or
organization
2. Identify one’s 1.1. Individual role and 2.1. Team roles and 2.1. Communicating
role and responsibilities within the objectives with others,
responsibility team environment are 2.2. Team structure appropriately
within team identified and parameters consistent with the
1.2. Roles and objectives of the 2.3. Team culture of the
team is identified from development workplace
available source of 2.4. Sources of 2.2. Developing ways in
information information improving work
1.3. Team parameters, structure and
reporting relationships and performing
responsibilities are respective roles in
identified based on team the group or
discussions and organization
appropriate external
sources
3. Work as a 2.5. Effective and appropriate 3.1. Communication 3.1. Communicating
team forms of communications process with others,
member are used, and interactions 3.2. Workplace appropriately
undertaken with team communication consistent with the
members based on protocol culture of the
company practices 3.3. Team planning workplace
2.6. Effective and appropriate and decision 3.2. Interacting
contributions is made to making effectively with
complement team activities 3.4. Team thinking others
and objectives based on 3.5. Team roles 3.3. Deciding as an
workplace context 3.6. Process of team individual and as a
2.7. Protocols in reporting are development group using group
observed based on 3.7. Workplace think strategies and
standard company context techniques
practices 3.4. Contributing to
2.8. Contribute to the Resolution of
development of team work issues and
plans based on an concerns
understanding of team’s
role and objectives
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CS – Data Encoding & Management Level II
6
RANGE OF VARIABLES
VARIABLE RANGE
1. Role and objective of May include but not limited to:
team 1.1. Work activities in a team environment with enterprise or
specific sector
1.2. Limited discretion, initiative and judgement maybe
demonstrated on the job, either individually or in a team
environment
2. Sources of May include but not limited to:
information 2.1. Standard operating and/or other workplace procedures
2.2. Job procedures
2.3. Machine/equipment manufacturer’s specifications and
instructions
2.4. Organizational or external personnel
2.5. Client/supplier instructions
2.6. Quality standards
2.7. OHS and environmental standards
3. Workplace context May include but not limited to:
3.1. Work procedures and practices
3.2. Conditions of work environments
3.3. Legislation and industrial agreements
3.4. Standard work practice including the storage, safe
handling, and disposal of chemicals
3.5. Safety, environmental, housekeeping and quality
guidelines

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CS – Data Encoding & Management Level II
Page 7
EVIDENCE GUIDE
1. Critical aspects Assessment requires evidence that the candidate:
of Competency 1.1. Worked in a team to complete workplace activity
1.2. Worked effectively with others
1.3. Conveyed information in written or oral form
1.4. Selected and used appropriate workplace language
1.5. Followed designated work plan for the job
2. Resource The following resources should be provided:
Implications 2.1. Access to relevant workplace or appropriately simulated
environment where assessment can take place
2.2. Materials relevant to the proposed activity or tasks
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Role play involving the participation of individual member to
the attainment of organizational goal
3.3. Case studies and scenarios as a basis for discussion of issues
and strategies in teamwork
3.4 Socio-drama and socio-metric methods
3.5 Sensitivity techniques
3.6 Written Test
4. Context for 4.1. Competency may be assessed in workplace or in a simulated
Assessment workplace setting
4.2. Assessment shall be observed while task is being
undertaken whether individually or in group

PERFORMANCE CRITERIA
REQUIRED
ELEMENT Italicized terms are elaborated REQUIRED SKILLS
KNOWLEDGE
in the Range of Variables
1. Identify 1.1 Routine problems or 1.1 Current industry 1.1 Identifying current
routine procedural problem hardware and industry hardware
problems areas are identified software products and software
1.2 Problems to be and services products and
investigated are defined 1.2 Industry services
and determined maintenance, 1.2 Identifying current
1.3 Current conditions of service and industry
the problem are helpdesk maintenance,
identified and practices, services and
documented processes, and helpdesk practices,
procedures processes, and
1.3 Industry standard procedures.
diagnostic tools 1.3 Identifying current
1.4 Malfunctions and industry standard
resolutions diagnostic tools
1.4 Describing common
malfunctions and
resolutions.
1.5 Determining the root
cause of a routine
malfunction

2. Look for 2.1 Potential solutions to 2.1 Current industry 2.1 Identifying current
solutions to problem are identified hardware and industry hardware
routine 2.2 Recommendations software products and software
problems about possible and services products and
solutions are 2.2 Industry service services
developed, and helpdesk 2.2 Identifying services
documented, ranked, practices, and helpdesk
and presented to processes, and practices, processes,
appropriate person procedures and procedures.
for decision 2.3 Operating systems 2.3 Identifying operating
2.4 Industry standard system
diagnostic tools 2.4 Identifying current
2.5 Malfunctions and industry standard
resolutions. diagnostic tools
2.6 Root cause 2.5 Describing common
analysis malfunctions and
resolutions.
2.6 Determining the root
cause of a routine
malfunction

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CS – Data Encoding & Management Level II
Page 9
PERFORMANCE CRITERIA
REQUIRED
ELEMENT Italicized terms are elaborated REQUIRED SKILLS
KNOWLEDGE
in the Range of Variables
3. Recommen 3.1 Implementation of 3.1 Standard 3.1 Producing
d solutions solutions are planned procedures documentation that
to problems 3.2 Evaluation of 3.2 Documentation recommends
implemented solutions produce solutions to problems
are planned 3.2 Following established
3.3 Recommended procedures
solutions are
documented and
submit to appropriate
person for confirmation

VARIABLE RANGE
1. Problems/Procedural May include but not limited to:
Problem 1.1 Routine/non – routine processes and quality problems
1.2 Equipment selection, availability, and failure
1.3 Teamwork and work allocation problem
1.4 Safety and emergency situations and incidents
1.5 Work-related problems outside of own work area

2. Appropriate person May include but not limited to:

2.1 Supervisor or manager
2.2 Peers/work colleagues
2.3 Other members of the organization

3. Document May include but not limited to:

3.1 Electronic mail
3.2 Briefing notes
3.3 Written report
3.4 Evaluation report

4. Plan May include but not limited to:

4.1 Priority requirements
4.2 Co-ordination and feedback requirements
4.3 Safety requirements
4.4 Risk assessment
4.5 Environmental requirements

1. Critical aspects Assessment requires evidence that the candidate:

of Competency 1.1 Determined the root cause of a routine problem
1.2 Identified solutions to procedural problems.
1.3 Produced documentation that recommends solutions to
problems.
1.4 Followed established procedures.
1.5 Referred unresolved problems to support persons.

2. Resource 1.1. Assessment will require access to a workplace over an

Implications extended period, or a suitable method of gathering evidence
of operating ability over a range of situations.

3. Methods of Competency in this unit may be assessed through:

Assessment 3.1 Case Formulation
3.2 Life Narrative Inquiry
3.3 Standardized test
The unit will be assessed in a holistic manner as is practical and
may be integrated with the assessment of other relevant units of
competency. Assessment will occur over a range of situations,
which will include disruptions to normal, smooth operation.
Simulation may be required to allow for timely assessment of
parts of this unit of competency. Simulation should be based on
the actual workplace and will include walk through of the relevant
competency components.

4. Context for 4.1 Competency may be assessed individually in the actual

Assessment workplace or simulation environment in TESDA accredited
institutions.

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CS – Data Encoding & Management Level II
Page 13
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED KNOWLEDGE REQUIRED SKILLS
in the Range of Variables
3. Boost self- 3.1 Efforts for continuous self- 3.1 Four components of 3.1 Performing effective
confidence improvement are self-regulation based communication skills –
and demonstrated on Self-Regulation reading, writing,
develop 3.2 Counter-productive Theory (SRT) conversing skills
self- tendencies at work are 3.2 Personality
regulation eliminated development 3.2 Showing affective
3.3 Positive outlook in life is concepts skills – flexibility,
maintained. 3.3 Self-help concepts adaptability, etc.
(e. g., 7 Habits by
Stephen Covey, 3.3 Self-assessment for
transactional determining one’s
analysis, psycho- strengths and
spiritual concepts) weaknesses

VARIABLE RANGE
1. Self-management May include but not limited to:
strategies 1.1 Seeking assistance in the form of job coaching or
mentoring
1.2 Continuing dialogue to tackle workplace grievances
1.3 Collective negotiation/bargaining for better working
conditions
1.4 Share your goals to improve with a trusted co-
worker or supervisor
1.5 Make a negativity log of every instance when you
catch yourself complaining to others
1.6 Make lists and schedules for necessary activities
2. Unpleasant situation May include but not limited to:
2.1 Job burn-out
2.2 Drug dependence
2.3 Sulking

EVIDENCE GUIDE

1 Critical aspects Assessment requires evidence that the candidate:

of Competency 1.1 Express emotions appropriately
1.2 Work independently and show initiative
1.3 Consistently demonstrate self-confidence and self-
discipline
2 Resource The following resources should be provided:
Implications 2.1 Access to workplace and resource s
2.2 Case studies
3 Methods of Competency in this unit may be assessed through:
Assessment 3.1 Demonstration or simulation with oral questioning
3.2 Case problems involving work improvement and
sustainability issues
3.3 Third-party report
4 Context for 4.1 Competency assessment may occur in workplace or any
Assessment appropriately simulated environment

PERFORMANCE CRITERIA REQUIRED REQUIRED

ELEMENT Italicized terms are elaborated KNOWLEDGE SKILLS
in the Range of Variables
1. Identify 1.1 Opportunities for 1.1 Roles of individuals 1.1 Identifying
opportunities improvement are in suggesting and opportunities to
to do things identified proactively in making improve and to do
better. own area of work. improvements. things better.
1.2 Information are gathered 1.2 Positive impacts Involvement.
and reviewed which may and challenges in 1.2 Identifying the positive
be relevant to ideas and innovation. impacts and the
which might assist in 1.3 Types of changes challenges of change
gaining support for idea. and responsibility. and innovation.
1.4 Seven habits of 1.3 Identifying examples
highly effective of the types of
people. changes that are
within and outside own
scope of responsibility
2. Discuss and 2.1 People who could 2.1 Roles of individuals 2.1 Identifying
develop provide input to ideas for in suggesting and opportunities to
ideas with improvements are making improve and to do
others identified. improvements. things better.
2.2 Ways of approaching 2.2 Positive impacts Involvement.
people to begin sharing and challenges in 2.2 Identifying the positive
ideas are selected. innovation. impacts and the
2.3 Meeting is set with 2.3 Types of changes challenges of change
relevant people. and responsibility. and innovation.
2.4 Ideas for follow up are 2.4 Seven habits of 2.3 Providing examples of
review and selected highly effective the types of changes
based on feedback. people. that are within and
2.5 Critical inquiry method outside own scope of
is used to discuss and responsibility
develop ideas with others. 2.4 Communicating ideas
for change through
small group
discussions and
meetings.
3. Integrate 3.1 Critical inquiry method is 3.1 Roles of individuals 3.1 Identifying
ideas for used to integrate in suggesting and opportunities to
change in different ideas for making improve and to do
the change of key people. improvements. things better.
workplace. 3.2 Summarizing, analyzing, 3.2 Positive impacts Involvement.
and generalizing skills and challenges in 3.2 Identifying the positive
are used to extract innovation. impacts and the
salient points in the pool 3.3 Types of changes challenges of change
of ideas. and responsibility. and innovation.
3.3 Reporting skills are 3.4 Seven habits of 3.3 Providing examples of
likewise used to highly effective the types of changes
communicate results. people. that are within and
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CS – Data Encoding & Management Level II
Page 16
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated KNOWLEDGE SKILLS
in the Range of Variables
3.4 Current Issues and 3.5 Basic research outside own scope of
concerns on the skills. responsibility.
systems, processes and 3.4 Communicating ideas
procedures, as well as for change through
the need for simple small group
innovative practices are discussions and
identified. meetings.
3.5 Demonstrating skills in
analysis and
interpretation of data.

VARIABLE RANGE
1. Opportunities for May include:
improvement 1.1 Systems.
1.2 Processes.
1.3 Procedures.
1.4 Protocols.
1.5 Codes.
1.6 Practices.
2. Information May include:
2.1 Workplace communication problems.
2.2 Performance evaluation results.
2.3 Team dynamics issues and concerns.
2.4 Challenges on return of investment
2.5 New tools, processes, and procedures.
2.6 New people in the organization.
3. People who could May include:
provide input 3.1 Leaders 3.7 Staff
3.2 Managers 3.8 Consultants (external)
3.3 Specialists 3.9 People outside the organization
3.4 Associates in the same field or similar
3.5 Researchers expertise/industry.
3.6 Supervisors 3.10 Clients
4. Critical inquiry May include:
method 4.1 Preparation.
4.2 Discussion.
4.3 Clarification of goals.
4.4 Negotiate towards a Win-Win outcome.
4.5 Agreement.
4.6 Implementation of a course of action.
4.7 Effective verbal communication. See pages: Verbal
Communication and Effective Speaking.
4.8 Listening.
4.9 Reducing misunderstandings is a key part of effective
negotiation.
4.10 Rapport Building.
4.11 Problem Solving.
4.12 Decision Making.
4.13 Assertiveness.
4.14 Dealing with Difficult Situations.
5. Reporting skills May include:
5.1 Data management.
5.2 Coding.
5.3 Data analysis and interpretation.
5.4 Coherent writing.
5.5 Speaking.

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1 Identified opportunities to do things better.
1.2 Discussed and developed ideas with others on how
to contribute to workplace innovation.
1.3 Integrated ideas for change in the workplace.
1.4 Analyzed and reported rooms for innovation and
learning in the workplace.
2. Resource Implications The following resources should be provided:
2.1 Pens, papers and writing implements.
2.2 Cartolina.
2.3 Manila papers.
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1 Psychological and behavioral Interviews.
3.2 Performance Evaluation.
3.3 Life Narrative Inquiry.
3.4 Review of portfolios of evidence and third-party
workplace reports of on-the-job performance.
3.5 Sensitivity analysis.
3.6 Organizational analysis.
3.7 Standardized assessment of character strengths and
virtues applied.
4. Context for 4.1 Competency may be assessed individually in the
Assessment actual workplace or simulation environment in TESDA
accredited institutions.

PERFORMANCE CRITERIA REQUIRED REQUIRED

ELEMENT Italicized terms are elaborated KNOWLEDGE SKILLS
in the Range of Variables
1. Gather data/ 1.1 Evidence, facts, and 1.1 Organizational 1.1 Describing
information information are collected protocols organizational
1.2 Evaluation, terms of 1.2 Confidentiality protocols relating to
reference and 1.3 Accuracy client liaison
conditions are reviewed 1.4 Business 1.2 Protecting
to determine whether mathematics and confidentiality
data/information falls statistics 1.3 Describing accuracy
within project scope 1.5 Data analysis 1.4 Computing business
techniques/proced mathematics and
ures statistics
1.6 Reporting 1.5 Describing data
requirements to a analysis techniques/
range of audiences procedures
1.7 Legislation, policy 1.6 Reporting
and procedures requirements to a
relating to the range of audiences
conduct of 1.7 Stating legislation,
evaluations policy and
1.8 Organizational procedures relating
values, ethics and to the conduct of
codes of conduct evaluations
1.8 Stating
organizational
values, ethics and
codes of conduct
2. Assess 2.1 Validity of data/ 2.1 Business 2.1 Computing business
gathered information is assessed mathematics and mathematics and
data/ 2.2 Analysis techniques are statistics statistics
information applied to assess data/ 2.2 Data analysis 2.2 Describing data
information. techniques/ analysis techniques/
2.3 Trends and anomalies procedures procedures
are identified 2.3 Reporting 2.3 Reporting
2.4 Data analysis requirements to a requirements to a
techniques and range of audiences range of audiences
procedures are 2.4 Legislation, policy, 2.4 Stating legislation,
documented and procedures policy and
2.5 Recommendations are relating to the procedures relating
made on areas of conduct of to the conduct of
possible improvement. evaluations evaluations
2.5 Organizational 2.5 Stating
values, ethics, and organizational
codes of conduct values, ethics, and
codes of conduct

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CS – Data Encoding & Management Level II
Page 20
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated KNOWLEDGE SKILLS
in the Range of Variables
3. Record and 3.1 Studied data/information 3.1 Data analysis 3.1 Describing data
present are recorded. techniques/ analysis techniques/
information 3.2 Recommendations are procedures procedures
analyzed for action to 3.2 Reporting 3.2 Reporting
ensure they are requirements to a requirements to a
compatible with the range of audiences range of audiences
project’s scope and terms 3.3 Legislation, policy, 3.3 Stating legislation,
of reference. and procedures policy and
3.3 Interim and final reports relating to the procedures relating
are analyzed, and conduct of to the conduct of
outcomes are compared evaluations evaluations
to the criteria established 3.4 Organizational 3.4 Stating
at the outset. values, ethics, and organizational
3.4 Findings are presented to codes of conduct values, ethics, and
stakeholders. codes of conduct
practices

VARIABLE RANGE
1. Data analysis techniques May include but not limited to:
1.1. Domain analysis
1.2. Content analysis
1.3. Comparison technique

EVIDENCE GUIDE

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1 Determine data / information
1.2 Studied and applied gathered data/information
1.3 Recorded and studied data/information

These aspects may be best assessed using a range of

scenarios what ifs as a stimulus with a walk-through forming
part of the response. These assessment activities should
include a range of problems, including new, unusual, and
improbable situations that may have happened.

2. Resource Specific resources for assessment

Implications 2.1. Evidence of competent performance should be
obtained by observing an individual in an information
management role within the workplace or operational or
simulated environment.
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Written Test
3.2. Interview
3.3. Portfolio

The unit will be assessed in a holistic manner as is practical

and may be integrated with the assessment of other relevant
units of competency. Assessment will occur over a range of
situations, which will include disruptions to normal, smooth
operation. Simulation may be required to allow for timely
assessment of parts of this unit of competency. Simulation
should be based on the actual workplace and will include
walk through of the relevant competency components.
4. Context for 4.1. In all workplace, it may be appropriate to assess this unit
Assessment concurrently with relevant teamwork or operation units.

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CS – Data Encoding & Management Level II
Page 22
UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
UNIT CODE : 400311216
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required
to identify OSH compliance requirements, prepare OSH
requirements for compliance, and perform tasks in
accordance with relevant OSH policies and procedures
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENTS Italicized terms are elaborated in KNOWLEDGE SKILLS
the Range of Variables
1. Identify OSH 1.1. Relevant OSH 1.1. OSH preventive and 1.1. Communication
compliance requirements, regulations, control requirements skills
requirements policies, and procedures 1.2. Hierarchy of 1.2. Interpersonal
are identified in accordance Controls skills
with workplace policies and 1.3. Hazard Prevention 1.3. Critical thinking
procedures and Control skills
1.2. OSH activity non- 1.4. General OSH 1.4. Observation
conformities are conveyed to principles skills
appropriate personnel 1.5. Work standards and
1.3. OSH preventive and procedures
control requirements are 1.6. Safe handling
identified in accordance with procedures of tools,
OSH work policies and equipment, and
procedures materials
1.7. Standard emergency
plan and procedures
in the workplace
2. Prepare OSH 2.1. OSH work activity material, 2.1. Resources 2.1. Communication
requirements tools and equipment necessary to skills
for requirements are identified execute hierarchy of 2.2. Estimation skills
compliance in accordance with controls 2.3. Interpersonal
workplace policies and 2.2. General OSH skills
procedures principles 2.4. Critical thinking
2.2. Required OSH materials, 2.3. Work standards and skills
tools and equipment are procedures 2.5. Observation
acquired in accordance with 2.4. Safe handling skills
workplace policies and procedures of tools, 2.6. Material, tool
procedures equipment and and equipment
2.3. Required OSH materials, materials identification
tools and equipment are 2.5. Different OSH skills
arranged/ placed in control measures
accordance with OSH work
standards
3. Perform tasks 3.1. Relevant OSH work 3.1. OSH work standards 3.1. Communication
in accordance procedures are identified in 3.2. Industry related work skills
with relevant accordance with workplace activities 3.2. Interpersonal
OSH policies policies and procedures 3.3. General OSH skills
and 3.2. Work Activities are executed principles 3.3. Troubleshooting
procedures in accordance with OSH 3.4. OSH Violations skills
work standards 3.5. Non-compliance work 3.4. Critical thinking
3.3. Non-compliance work activities skills
activities are reported to 3.5. Observation
appropriate personnel skills

VARIABLE RANGE
1. OSH Requirements, May include:
Regulations, Policies 1.1 Clean Air Act
and Procedures 1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Permit to Operate
1.6 Philippine Occupational Safety and Health Standards
1.7 Department Order No. 13 (Construction Safety and
Health)
1.8 ECC regulations
2. Appropriate May include:
Personnel 2.1 Manager
2.2 Safety Officer
2.3 EHS Offices
2.4 Supervisors
2.5 Team Leaders
2.6 Administrators
2.7 Stakeholders
2.8 Government Official
2.9 Key Personnel
2.10 Specialists
2.11 Himself
3. OSH Preventive and May include:
Control Requirements 3.1 Resources needed for removing hazard effectively
3.2 Resources needed for substitution or replacement
3.3 Resources needed to establishing engineering controls
3.4 Resources needed for enforcing administrative controls
3.5 Personal Protective equipment
4. Non-OSH- May include non-compliance or observance of the following
Compliance Work safety measures:
Activities 4.1 Violations that may lead to serious physical harm or
death
4.2 Fall Protection
4.3 Hazard Communication
4.4 Respiratory Protection
4.5 Power Industrial Trucks
4.6 Lockout/Tag-out
4.7 Working at heights (use of ladder, scaffolding)
4.8 Electrical Wiring Methods
4.9 Machine Guarding
4.10 Electrical General Requirements
4.11 Asbestos work requirements
4.12 Excavations work requirements

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Convey OSH work non-conformities to appropriate
personnel
1.2. Identify OSH preventive and control requirements
in accordance with OSH work policies and
procedures
1.3. Identify OSH work activity material, tools and
equipment requirements in accordance with
workplace policies and procedures
1.4. Arrange/Place required OSH materials, tools and
equipment in accordance with OSH work standards
1.5. Execute work activities in accordance with OSH
work standards
1.6. Report OSH activity non-compliance work activities
to appropriate personnel
2. Resource Implications The following resources should be provided:
2.1 Facilities, materials tools, and equipment
necessary for the activity
3. Methods of Assessment Competency in this unit may be assessed through:
3.1 Observation/Demonstration with oral questioning
3.2 Third party report
4. Context for Assessment 4.1 Competency may be assessed in the workplace or
in a simulated work place setting

PERFORMANCE CRITERIA REQUIRED REQUIRED

ELEMENTS Italicized terms are elaborated in
the Range of Variables
KNOWLEDGE SKILLS
1. Identify the 1.1. Required resource 1.1. Importance of 1.1 Recording Skills
efficiency and utilization in the workplace Environmental 1.2 Writing Skills
effectiveness is measured using Literacy 1.3 Innovation Skills
of resource appropriate techniques 1.2. Environmental
utilization 1.2. Data are recorded in Work Procedures
accordance with workplace 1.3. Waste
protocol Minimization
1.3. Recorded data are 1.4. Efficient Energy
compared to determine the Consumptions
efficiency and effectiveness
of resource utilization
according to established
environmental work
procedures
2. Determine 2.1. Potential causes of 2.1. Causes of 2.1. Deductive
causes of inefficiency and/or environmental Reasoning Skills
inefficiency ineffectiveness are listed inefficiencies and 2.2. Critical thinking
and/or 2.2. Causes of inefficiency ineffectiveness 2.3. Problem Solving
ineffectiveness and/or ineffectiveness are 2.4. Observation
of resource identified through deductive Skills
utilization reasoning
2.3. Identified causes of
inefficiency and/or
ineffectiveness are
validated thru established
environmental procedures
3. Convey 3.1. Efficiency and effectiveness 3.1. Appropriate 3.1. Written and Oral
inefficient and of resource utilization are Personnel to Communication
ineffective reported to appropriate address the Skills
environmental personnel environmental 3.2. Critical thinking
practices 3.2. Concerns related resource hazards 3.3. Problem Solving
utilization are discussed 3.2. Environmental 3.4. Observation
with appropriate personnel corrective actions Skills
3.3. Feedback on information/ 3.5. Practice
concerns raised are Environmental
clarified with appropriate Awareness
personnel

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CS – Data Encoding & Management Level II
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RANGE OF VARIABLES
VARIABLE RANGE
1. Environmental May include:
Work Procedures 1.1. Utilization of Energy, Water, Fuel Procedures
1.2. Waster Segregation Procedures
1.3. Waste Disposal and Reuse Procedures
1.4. Waste Collection Procedures
1.5. Usage of Hazardous Materials Procedures
1.6. Chemical Application Procedures
1.7. Labeling Procedures
2. Appropriate May include: 2.6. Administrators
Personnel 2.1. Manager 2.7. Stakeholders
2.2. Safety Officer 2.8. Government Official
2.3. EHS Offices 2.9. Key Personnel
2.4. Supervisors 2.10. Specialists
2.5. Team Leaders 2.11. Himself

EVIDENCE GUIDE

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Measured required resource utilization in the workplace
using appropriate techniques
1.2. Recorded data in accordance with workplace protocol
1.3. Identified causes of inefficiency and/or ineffectiveness
through deductive reasoning
1.4. Validate the identified causes of inefficiency and/or
ineffectiveness thru established environmental
procedures
1.5. Report efficiency and effectives of resource utilization to
appropriate personnel
1.6. Clarify feedback on information/concerns raised with
appropriate personnel
2. Resource The following resources should be provided:
Implications 2.1 Workplace
2.2 Tools, materials, and equipment relevant to the tasks
2.3 PPE
2.4 Manuals and references
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1 Demonstration
3.2 Oral questioning
3.3 Written examination
4. Context for 4.1 Competency assessment may occur in workplace or any
Assessment appropriately simulated environment
4.2 Assessment shall be observed while task are being
undertaken whether individually or in-group

2. Communicate 1.3. Observed good practices 2.1. Workplace best 2.1. Communication
entrepreneurial relating to workplace practices, policies, skills
workplace best operations are and criteria 2.2. Complying with
practices communicated to 2.2. Resource utilization quality
appropriate person. 2.3. Ways in fostering procedures
1.4. Observed quality entrepreneurial 2.3. Following
procedures and practices attitudes: workplace
are communicated to 2.3.1. Patience communication
appropriate person 2.3.2. Honesty protocol
1.5. Cost-conscious habits in 2.3.3. Quality-
resource utilization are consciousness
communicated based on 2.3.4. Safety-
industry standards. consciousness
2.3.5. Resourcefulness

3. Implement 2.4. Preservation and 3.1. Optimization of 3.1. Implementing

cost-effective optimization of workplace workplace resources preservation
operations resources is implemented in 3.2. 5S procedures and and optimizing
accordance with enterprise concepts workplace
policy 3.3. Criteria for cost- resources
2.5. Judicious use of workplace effectiveness 3.2. Observing
tools, equipment and 3.4. Workplace judicious use of
materials are observed productivity workplace tools,
according to manual and 3.5. Impact of equipment, and
work requirements. entrepreneurial materials
2.6. Constructive contributions to mindset to 3.3. Making
office operations are made workplace constructive
according to enterprise productivity contributions to
requirements. office
operations

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CS – Data Encoding & Management Level II
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2.7. Ability to work within one’s 3.6. Ways in fostering 3.4. Sustaining
allotted time and finances is entrepreneurial ability to work
sustained. attitudes: within allotted
3.6.1. Quality- time and
consciousness finances
3.6.2. Safety-
consciousness

VARIABLE RANGE
1.Good practices May include:
1.1 Economy in use of resources
1.2 Documentation of quality practices

2.Resources utilization May include:

2.1 Consumption/ use of consumables
2.2 Use/Maintenance of assigned equipment and
furniture
2.3 Optimum use of allotted /available time

EVIDENCE GUIDE

1. Critical aspects Assessment requires evidence that the candidate:

of competency 1.1. Demonstrated ability to identify and sustain cost-effective
activities in the workplace
1.2. Demonstrated ability to practice entrepreneurial knowledge,
skills, and attitudes in the workplace.

2. Resource The following resources should be provided:

Implications 2.1. Simulated or actual workplace
2.2. Tools, materials, and supplies needed to demonstrate the
required tasks
2.3. References and manuals
2.3.1 Enterprise procedures manuals
2.3.2 Company quality policy

3. Methods of Competency in this unit should be assessed through:

Assessment 3.1. Interview
3.2. Third-party report

4. Context of 4.1. Competency may be assessed in workplace or in a

Assessment simulated workplace setting
4.2. Assessment shall be observed while tasks are being
undertaken whether individually or in-group

UNIT TITLE : APPLY QUALITY STANDARDS

UNIT CODE : ELC315202

UNIT DESCRIPTOR : This unit covers the knowledge, skills, (and) attitudes and values
needed to apply quality standards in the workplace. The unit
also includes the application of relevant safety procedures and
regulations, organization procedures and customer
requirements

PERFORMANCE CRITERIA REQUIRED

ELEMENT Italicized Bold terms are elaborated KNOWLEDGE REQUIRED
in the Range of Variables SKILLS
1.1. Work instructions are 1.1. Relevant 1.1. Reading skills
1. Assess quality
obtained, and work is carried production required to
of received
out in accordance with processes, interpret work
materials or
standard operating materials, and instruction
components
procedures products 1.2. Critical thinking
1.2. Received materials or 1.2. Characteristics of 1.3. Interpreting
component parts are materials, work
checked against workplace software and instructions
standards and specifications hardware used in
1.3. Faulty material or production
components related to work processes
are identified and isolated 1.3. Quality checking
1.4. Faults and any identified procedures
causes are recorded and/or 1.4. Quality Workplace
reported to the supervisor procedures
concerned in accordance 1.5. Identification of
with workplace procedures faulty materials
1.5. Faulty materials or related to work
components are replaced in
accordance with workplace
procedures
2.1. Documentation relative to 2.1. Safety and 2.1. Carry out work
2. Assess own
quality within the company is environmental in accordance
work
identified and used aspects of with OHS
2.2. Completed work is checked production policies and
against workplace standards processes procedures
relevant to the task 2.2. Fault identification
undertaken and reporting
2.3. Errors are identified and 2.3. Workplace
isolated procedure in
2.4. Information on the quality documenting
and other indicators of completed work
production performance is 2.4. Workplace Quality
recorded in accordance with Indicators
workplace procedures
2.5. In cases of deviations from
specified quality standards,
causes are documented and
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PERFORMANCE CRITERIA REQUIRED
ELEMENT Italicized Bold terms are elaborated KNOWLEDGE REQUIRED
in the Range of Variables SKILLS
reported in accordance with
the workplace’ standards
operating procedures

3.1. Process improvement 3.1. Quality 3.1. Solution

3. Engage in
procedures are participated improvement providing and
quality
in relation to workplace processes decision-
improvement
assignment 3.2. Company making
3.2. Work is carried out in customers 3.2. Practice
accordance with process defined company
improvement procedures process
3.3. Performance of operation or improvement
quality of product or service procedure
to ensure customer
satisfaction is monitored

VARIABLE RANGE
1. Materials 1.1. Materials may include but not limited to:
1.1.1. Manuals
1.1.2. Job orders
1.1.3. Instructional videos

2. Faults 2.1. Faults may include but not limited to:

2.1.1. Materials not to specification
2.1.2. Materials contain incorrect/outdated
information
2.1.3. Hardware defects
2.1.4. Materials that do not conform with any
regulatory agencies

3. Documentation 3.1. Organization work procedures

3.2. Manufacturer’s instruction manual
3.3. Customer requirements
3.4. Forms

4. Errors 4.1. Errors may be related but not limited to the following:
4.1.1. Deviation from the requirements of the Client
4.1.2. Deviation from the requirement of the
organization

5. Quality standards 5.1. Quality standards may be related but not limited to
the following:
5.1.1. Materials
5.1.2. Hardware
5.1.3. Final product
5.1.4. Production processes
5.1.5. Customer service

6. Customer 6.1. Co-worker

6.2. Supplier/Vendor
6.3. Client
6.4. Organization receiving the product or service

1. Critical aspect of Assessment must show that the candidate:

competency
1.1. Carried out work in accordance with the
company’s standard operating procedures
1.2. Performed task according to specifications
1.3. Reported defects detected in accordance with
standard operating procedures
1.4. Carried out work in accordance with the process
improvement procedures

2. Method of assessment The assessor may select two (2) of the following
assessment methods to objectively assess the
candidate:
2.1. Observation
2.2. Questioning
2.3. Practical demonstration

3. Resource implication 3.1. Materials and component parts and equipment to

be used in a real or simulated electronic
production situation

4. Context of Assessment 4.1. Assessment may be conducted in the workplace

or in a simulated environment.

PERFORMANCE CRITERIA REQUIRED REQUIRED

ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Plan and 1.1. Requirements of task are 1.1. Main types of 1.1. Reading and
prepare for determined computers and comprehension
task to be 1.2. Appropriate hardware and basic features of skills required to
undertaken software are selected different interpret work
according to task assigned operating instruction and to
and required outcome systems interpret basic
1.3. Task is planned to ensure 1.2. Main parts of a user manuals.
OH&S guidelines and computer 1.2. Communication
procedures are followed 1.3. Information on skills to identify
hardware and lines of
software communication,
1.4. Data security request advice,
guidelines follow instructions
and receive
feedback.
1.3. Interpreting user
manuals and
security guidelines
2. Input data 2.1. Data are entered into the 2.1. Basic 2.1. Technology skills
into computer using appropriate ergonomics of to use equipment
computer program/application in keyboard and safely including
accordance with company computer user keyboard skills.
procedures 2.2. Storage devices 2.2. Entering data
2.2. Accuracy of information is and basic
checked, and information is categories of
saved in accordance with memory
standard operating 2.3. Relevant types
procedures of software
2.3. Inputted data are stored in
storage media according to
requirements
2.4. Work is performed within
ergonomic guidelines
3. Access 3.1. Correct program/ 3.1. General security, 3.1. Accessing
information application is selected privacy information
using based on job requirements legislation and 3.2. Searching and
computer 3.2. Program/application copyright browsing files and
containing the information 3.2. Productivity data
required is accessed Application
according to company 3.3. Business
procedures Application
3.3. Desktop icons are
correctly selected, opened
and closed for navigation
purposes
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CS – Data Encoding & Management Level II
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PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
3.4. Keyboard techniques are
carried out in line with
OH&S requirements for
safe use of keyboards
4. Produce/ 4.1. Entered data are processed 4.1. Computer 4.1. Computer data
output data using appropriate software application in processing
using commands printing, 4.2. Printing of data
computer 4.2. Data printed out as required scanning, and 4.3. Transferring files
system using computer sending and data
hardware/peripheral facsimile
devices in accordance with 4.2. Types and
standard operating function of
procedures computer
4.3. Files, data are transferred peripheral
between compatible devices
systems using computer
software, hardware/
peripheral devices in
accordance with standard
operating procedures
5. Maintain 5.1. Systems for cleaning, minor 5.1. Computer 5.1. Removing
computer maintenance and equipment/ computer viruses
equipment replacement of system basic from infected
and consumables are maintenance machines
systems implemented procedures 5.2. Making backup
5.2. Procedures for ensuring 5.2. Viruses files
security of data, including 5.3. OH & S
regular back-ups and virus principles and
checks are implemented in responsibilities
accordance with standard 5.4. Calculating
operating procedures computer
5.3. Basic file maintenance capacity
procedures are 5.5. System Software
implemented in line with the 5.6. Basic file
standard operating maintenance
procedures procedures

VARIABLE RANGE
1. Hardware and 1.1. Personal computers
peripheral devices 1.2. Networked systems
1.3. Communication equipment
1.4. Printers
1.5. Scanners
1.6. Keyboard
1.7. Mouse

2. Software Software includes the following but not limited to:

2.1. Word processing packages
2.2. Data base packages
2.3. Internet
2.4. Spreadsheets

3. OH & S guidelines 3.1. OHS guidelines

3.2. Enterprise procedures

4. Storage media Storage media include the following but not limited to:
4.1. USB Flash drive
4.2. hard disk drives, local and remote
4.3. cloud storage

5. Ergonomic guidelines 5.1. Types of equipment used

5.2. Appropriate furniture
5.3. Seating posture
5.4. Lifting posture
5.5. Visual display unit screen brightness

6. Desktop icons Icons include the following but not limited to:
6.1. directories/folders
6.2. files
6.3. network devices
6.4. recycle bin

7. Maintenance 7.1. Creating more space in the hard disk

7.2. Reviewing programs
7.3. Deleting unwanted files
7.4. Backing up files
7.5. Checking hard drive for errors
7.6. Using up to date security solution programs
7.7. Cleaning dust from internal and external surfaces

1. Critical aspect of Assessment requires evidence that the candidate:

competency 1.1. Selected and used hardware components correctly and
according to the task requirement
1.2. Identified and explain the functions of both hardware
and software used, their general features and
capabilities
1.3. Produced accurate and complete data in accordance
with the requirements
1.4. Used appropriate devices and procedures to transfer
files/data accurately
1.5. Maintained computer system

2. Method of assessment The assessor may select two of the following assessment
methods to objectively assess the candidate:
2.1. Observation
2.2. Questioning
2.3. Practical demonstration

3. Resource implication The following resources should be provided:

3.1. Computer hardware with peripherals
3.2. Appropriate software

4. Context of Assessment 4.1. Assessment may be conducted in the workplace or in

a simulated work environment

UNIT TITLE : PREPARE DATA FOR ENCODING

UNIT CODE : ICTxxxxxx
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required to
prepare data for encoding. This includes competencies in gathering
data, accessing, and collating data, cleaning and verifying data.
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Gather data 1.1. Source of data are 1.1. Types of data 1.1. Computer
identified based on input sources operation skills
forms * 1.2. Data gathering 1.2. Communication
1.2. Data are collected and procedures skills
organized according to 1.3. Operating 1.3. Interpreting work
identified categories or procedures instructions
classification * 1.4. Data verification 1.4. Interpersonal
1.3. Data is received based on skills
operating procedures. 1.5. Data verification
1.4. Data are recorded based skills
on operating procedures
1.5. Authenticity of received
data are verified according
to operating procedures *
2. Access and 2.1. Data collection sheets is 2.1. Familiarity with data 2.1. Computer skills
collate data formatted to assist fields or elements 2.2. Communication
collection * 2.2. Electronic searched skills
2.2. Data are searched or facilities 2.3. Interpreting work
collected through online 2.3. Channels and instructions
from field source * sources of 2.4. Interpersonal
2.3. Data are collated through information skills
appropriate electronic 2.4. Knowledge in 2.5. Data monitoring
means * programs or skills
2.4. Appropriateness of data information for 2.6. Internet browsing
and record are monitored collection
during collection 2.5. Procedures and
2.5. Opportunities are used to policies of
establish and maintain programs
contacts with those who 2.6. work health and
may provide useful safety requirements
information and work practices
2.6. Appropriate work health
and safety requirements
and work practices are
followed based on
established procedures *
3. Clean and 3.1. Data sets and established 3.1. Knowledge in 3.1. Computer skills
verify data task requirements are verification of 3.2. Communication
identified according to authenticity of skills
operation needs* documents 3.3. Interpreting work
3.2. Data and accuracy of input 3.2. Knowledge in instructions
are reviewed and programs or 3.4. Basic
restriction to numerical information for troubleshooting
values are confirmed collection skills
according to procedure
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CS – Data Encoding & Management Level II
Page 39
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
3.3. Incorrect data input is 3.3. Procedures and 3.5. Interpersonal
identified and removed policies of skills
according to task programs 3.6. Data analysis
requirements* 3.4. Knowledge in data skills
3.4. Required data set privacy (R.A.
parameter range are 10173, s. 2012)
confirmed according to 3.5. knowledge in
task requirements information security
3.5. Any data values that are
outside upper and lower
threshold of acceptable
range are removed
according to task
requirements*
3.6. Consistency between
digitally entered data and
data source are reviewed
according to task
requirements*
3.7. Over-writes are identified
and reviewed according to
task requirements
3.8. Data sets are securely
stored according to
established procedures,
legislative requirements,
and industry standard
practices*
3.9. Final tasks sign off is
obtained from required
personnel

VARIABLE RANGE
1 Source of data May include but not limited to:
1.1 profile of:
1.1.1. students/learners
1.1.2. establishments
1.1.2.1. companies
1.1.2.2. corporations
1.1.2.3. entrepreneurs
1.1.3. TVIs/TTIs
1.1.4. assessors
1.1.5. trainers
1.1.6. workers
1.2 assessment results
1.3 work experiences
1.4 trainings and training results
1.5 health records
1.6 financial records
1.7 certificates

2 Input forms May include:

2.1 hard copy
2.2 soft/electronic copy

3 Incorrect data input May include:

3.1 typographical error
3.2 incorrect values
3.2.1. numerical values
3.2.2. logical values
3.2.3. dates
3.2.4. characters

4 Required personnel May include:

4.1 Director
4.2 Chief
4.3 Supervisor

1. Critical Aspect of Assessment requires evidence that the candidate:

Competency
1.1. Gathered data
1.1.1. Source of data are identified based on input forms
1.1.2. Data are collected and organized according to
identified categories or classification
1.1.3. Authenticity of received data are verified according
to operating procedures

1.2. Accessed and collated data

1.2.1. Data collection sheets is formatted to assist
collection
1.2.2. Data are searched or collected through online
from field source
1.2.3. Data are collated through appropriate electronic
means
1.2.4. Appropriate work health and safety
requirements and work practices are followed
based on established procedures

1.3. Cleaned and verified data

1.3.1. Data sets and established task requirements are
identified according to operation needs
1.3.2. Incorrect data input is identified and removed
according to task requirements*
1.3.3. Any data values that are outside upper and lower
threshold of acceptable range are removed
according to task requirements*
1.3.4. Consistency between digitally entered data and
data source are reviewed according to task
requirements*
1.3.5. Data sets are securely stored according to
established procedures, legislative requirements
and industry standard practices*
2. Resource The following resources should be provided:
Implication 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Method of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency may be assessed in the actual workplace
Assessment or at the designated TESDA Accredited Assessment
Center.

VARIABLE RANGE
May include:
1.1. Web-based /online program
1. Application systems
1.2. Mobile applications
1.3. Computer-based/Stand-alone applications
2. Basic office tools May include:
2.1. Word processing
2.2. Spreadsheet processing
2.3. Presentation tools
2.4. Web browser
2.5. Social media application (Messenger, Viber, Zoom, for
communication purposes)

EVIDENCE GUIDE

1. Critical Aspect of Assessment requires evidence that the candidate:

Competency 1.1. Accessed and utilized data encoding system
1.1.1. Used web browsers to access the application systems
1.1.2. Utilized application systems for data encoding

1.2. Operated application systems

1.2.1. Operated basic office tools based on work requirements
1.2.2. Selected module to access according to work requirements
1.2.3. Terminated/Closed applications systems properly based on
operating standards/procedures
2. Resource The following resources should be provided:
Implication 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Method of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency may be assessed in the actual workplace or at
Assessment the designated TESDA Accredited Assessment Center.

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CS – Data Encoding & Management Level II
Page 44
UNIT TITLE : ENTER DATA INTO APPLICATION SYSTEMS
UNIT CODE : ICTxxxxxx
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required to
enter data into application systems. This includes competencies
in encoding data/profile to the system, accessing raw data to be
encoded, verifying, and updating existing data and
encoding/inputting data.
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Access data 1.1. Job specifications and 1.1. Basic office tools 1.1. Computer
(raw) to be required industry program 1.2. Operation of web- operation skills
encoded are identified for data based applications 1.2. Communication
entry 1.3. Knowledge on web skills
1.2. Raw and existing data are browsers 1.3. Interpreting work
identified, located, and 1.4. Knowledge on types instructions
accessed using required of data 1.4. Interpersonal
industry program* 1.5. Knowledge on data skills
1.3. Data are checked and structure 1.5. Using web
verified to conform to job 1.6. Knowledge on data browsers
specifications* checking and 1.6. Data
verification identification and
analysis skills
2. Encode/Input 2.1. Data encoding schedule 2.1. Basic office tools 2.1. Computer
data is planned according to 2.2. Operation of web- operation skills
job requirements based applications 2.2. Communication
2.2. Data are 2.3. Knowledge on web skills
encoded/inputted browsers 2.3. Interpreting work
according to established 2.4. Knowledge on types instructions
standards, regulatory of data 2.4. Interpersonal
requirements, 2.5. Knowledge on data skills
occupational health, and structure 2.5. Using web
safety (OHS) 2.6. Knowledge on data browsers
requirements and job checking and 2.6. Data
specifications * verification identification and
2.3. Data are checked to 2.7. Provisions on analysis skills
confirm that output Republic Act 10173 –
conforms to job Data Privacy Act of
requirements* 2012
3. Verify and 3.1. Authenticity of data is 3.1. Basic office tools 3.1. Computer
update verified based on 3.2. Knowledge on user operation skills
existing data established guidelines, accounts/role 3.2. Communication
procedures, and 3.3. Operation of web- skills
requirements* based applications 3.3. Interpreting work
3.2. Existing data are modified 3.4. Knowledge on web instructions
based on the verification browsers 3.4. Interpersonal
of data results* 3.5. Knowledge on data skills
3.3. Existing data are updated, structure 3.5. Using web
based on the established 3.6. Knowledge on data browsers
guidelines, procedures checking and 3.6. Data analysis
and requirements, if verification skills
necessary

VARIABLE RANGE
1. Raw data May include:
1.1. hard copy
1.2. electronic copy

EVIDENCE GUIDE

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Accessed data (raw) to be encoded
1.1.1. Identified, located, and accessed raw and existing
data using required industry program
1.1.2. Checked and verified data to conform to job
specifications
1.2. Encoded/Inputted data
1.2.1. Encoded/Inputted data according to established
standards, regulatory requirements, occupational
health, and safety (OHS) requirements and job
specifications
1.2.2. Checked data to confirm that output conforms to job
requirements
1.3. Verified and updated existing data
1.3.1. Verified authenticity of data based on established
guidelines, procedures, and requirements
1.3.2. Modified existing data based on the verification of
data results
2. Resource The following resources should be provided:
Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency may be assessed in the actual workplace
Assessment or at the designated TESDA Accredited Assessment
Center.

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CS – Data Encoding & Management Level II
Page 46
UNIT TITLE : MANAGE DATA
UNIT CODE : ICTxxxxxx
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required to
manage data. This includes competencies in retrieving data,
analyzing, and validating data, cleaning and verifying data.
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Retrieve data 1.1. Search criteria and 1.1. Basic office tools 2.1. Computer
keywords are identified 1.2. Operation of web- operation skills
based on established based applications 2.2. Communication
criteria* 1.3. Knowledge on web skills
browsers 2.3. Interpreting work
1.2. Data records are located 1.4. Knowledge on instructions
according to established types of data 2.4. Interpersonal
criteria 1.5. Knowledge on data skills
1.3. Data are retrieved structure 2.5. Using web
according to task 1.6. Knowledge on data browsers
requirements* checking and 2.6. Data
1.4. Security of data is ensured verification identification and
in accordance with 1.7. Provisions on analysis skills
established procedures* Republic Act 10173 2.7. Data retrieval
– Data Privacy Act
of 2012
2. Validate data 2.1. Objectives to interpret data 2.1. Basic office tools 2.1. Computer
are confirmed 2.2. Knowledge on web operation skills
browsers 2.2. Communication
2.2. Data is validated from 2.3. Knowledge on skills
documents/forms for types of data 2.3. Interpreting work
accuracy, suitability and 2.4. Knowledge on data instructions
compliance with legal and structure 2.4. Interpersonal
privacy responsibilities and 2.5. Knowledge on data skills
security* validation 2.5. Validation skills
2.3. Actions are recommended
based on result of validated
data
3. Clean and 3.1. Data are reviewed and 3.1. Basic office tools 3.1. Computer
store data accuracy of input and 3.2. Knowledge on web operation skills
restriction to numerical browsers 3.2. Communication
values is confirmed 3.3. Knowledge on skills
types of data 3.3. Interpreting work
3.2. Consistency between 3.4. Knowledge on data instructions
digitally entered data and structure 3.4. Interpersonal
manually entered data are 3.5. Knowledge on data skills
confirmed checking and 3.5. Validation skills
3.3. Incorrect data inputs are verification 3.6. Analytical skills
identified and removed, and 3.6. Knowledge on
data are corrected organizational
according to task procedures,
requirements* legislative
3.4. Required data set requirements and
parameter range are industry standard
confirmed according to task practices
requirements
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
CS – Data Encoding & Management Level II
Page 47
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
3.5. Over-writes are identified
and reviewed according to
organizational requirements
3.6. Data set is reviewed, and
analytical suitability is
confirmed according to task
requirements*
3.7. Data set is stored securely
according to organizational
procedures, legislative
requirements, and industry
standard practices*

VARIABLE RANGE

1. Data sources May include:

1.1. Valid/official forms
1.2. Operating procedures
1.3. Certificates
1.3.1. Birth
1.3.2. training
1.3.3. employment

2. Documents/forms May include:

2.1. Employment documents
2.2. Profiles/Portfolio (i.e., personal, company, training,
qualification, etc.)
2.3. RWAC
2.4. MIS 03-02
2.5. Assessment application form
2.6. Training enrollment form

1. Critical aspects of Assessment requires evidence that the candidate:

competency 1.1. Retrieved data
1.1.1. Identified search criteria and keywords based on
established criteria
1.1.2. Retrieved data according to task requirements
1.1.3. Ensured security of data in accordance with
established procedures
1.2. Validated data
1.2.1. Validated data from documents/forms for accuracy,
suitability and compliance with legal and privacy
responsibilities and security
1.3. Cleaned and stored data
1.3.1. Identified incorrect data inputs are removed and
corrected according to task requirements
1.3.2. Reviewed Data set and confirmed analytical
suitability according to task requirements
1.3.3. Stored data set securely according to
organizational procedures, legislative
requirements, and industry standard practices

2. Resource The following resources should be provided:

Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency maybe assessed in actual workplace or at
assessment the designated TESDA Accredited Assessment Center.

2. Analyze data 2.1. Objectives to analyze 2.1. Software and 2.1. Computer
data are confirmed applications operation skills
2.2. Data analysis tools and 2.2. Database Structure 2.2. Communication
methods are used* 2.3. Data processes outputs skills
2.3. Data analysis 2.3.1. Employment 2.3. Interpreting work
requirements are instructions
prepared 2.3.2. Classification of
clients 2.4. Interpersonal
2.4. Encoded data are skills
analyzed 2.3.3. Gender
2.5. Data analysis
2.5. Data analysis process is 2.3.4. Profiles (i.e. skills
finalized* personal,
company, training,
2.6. Trends in data are qualification, etc.)
recognized and reported
2.3.5. RWAC
2.7. Actions are
2.3.6. MIS 03-02
recommended based on
result of analyzed data*
3. Present data 3.1. Credible data are 3.1. Knowledgeable of the 3.1. Computer
prepared and reported 3.2. data presented operation skills
per requested output* 3.3. Software and 3.2. Communication
3.2. Structure and format of applications skills
reports are checked 3.4. Database Structure 3.3. Presentation
based on required 3.5. Data processes outputs skills
outputs* 3.5.1. Employment 3.4. Interpersonal
skills
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
CS – Data Encoding & Management Level II
Page 51
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated
in the Range of Variables KNOWLEDGE SKILLS
3.3. Findings of analysis are 3.5.2. Classification of 3.5. Data analysis
presented based on clients skills
required outputs* 3.5.3. Gender
3.4. Feedback and 3.5.4. Profiles (i.e.
comments are obtained personal,
from client company, training,
qualification, etc.)
3.5.5. RWAC
3.5.6. MIS 03-02

VARIABLE RANGE
1. Filtered and sorted Sorting and filtering data may include:
1.1. Key data
1.2. Values
1.3. Results
1.4. Range

2. Presented Presentation of data may include:

2.1. Indicator
2.2. Line chart
2.3. Column chart
2.4. Bar chart
2.5. Pie chart
2.6. Area chart
2.7. Pivot table

3. Stored Storing of data may include:

3.1. Capture the Information
3.2. Check the Information Is Complete and Correct
3.3. Record the Information to Save It
3.4. Consolidate and Review the Information

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Processed data
1.1.1. Accessed system database for retrieval and
checking
1.1.2. Filtered and sorted data according to output
requirements
1.1.3. Presented data in accordance with output
requirements
1.1.4. Kept accurate records in accordance with
workplace procedures
1.2. Analyze data
1.2.1. Used data analysis tools and methods
1.2.2. Finalized data analysis process
1.2.3. Recommended actions based on result of
analyzed data
1.3. Presented data
1.3.1. Prepared and reported data in accordance with
output requirements
1.3.2. Restructured and formatted reports in
accordance to output requirements
1.3.3. Presented analysis and findings to client who
requested data
2. Resource The following resources should be provided:
Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area

3. Methods of Competency in this unit may be assessed through:

Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview

4. Context of 4.1. Competency maybe assessed in actual workplace or at

Assessment the designated TESDA Accredited Assessment Center.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
CS – Data Encoding & Management Level II
Page 55
PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables
KNOWLEDGE SKILLS
3 Report on 3.1 Data collection activity are 3.1. Effective verbal 3.1. Computer
data reviewed, and communication operation skills
collection improvements are methods 3.2. Communication
identified according to data 3.2. Questioning skills
collection requirement* Techniques 3.3. Interpreting work
3.2 Data security risks are 3.3. Data capturing instructions
identified according to workplace 3.4. Interpersonal
workplace procedures* procedures skills
3.3 Data collection and 3.4. Data security and 3.5. Data analysis
security risks are reported back-up procedures skills
according to workplace 3.5. Data rights and
procedures access agreements
3.4 Data are checked, sorted,
transferred, and stored
according to data collection
requirement

VARIABLE RANGE
1. Data format May include:
1.1. hard copy
1.2. electronic copy

2. Data Capture Equipment May include:

2.1. Desktop/laptop computers
2.2. Cellular (smart) phones
2.3. Tablets
2.4. Forms

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Confirmed requirements of data collection
1.1.1. Confirmed data format and collection
requirements in accordance to request
1.1.2. Selected equipment and materials required to
collect and store data
1.1.3. Prepared data capture equipment according to
workplace procedures
1.2. Coordinated data collection
1.2.1. Briefed work team on processes, methodology
and requirements of data collection
1.2.2. Coordinated data recording, collection, and entry
from appropriate personnel
1.2.3. Applied treatments to data according to
workplace data management procedures
1.3. Reported on data collection
1.3.1. Reviewed data collection activity for
improvement
1.3.2. Identified data security risks and report it
according to workplace procedures.

2. Resource The following resources should be provided:

Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area

3. Methods of Competency in this unit may be assessed through:

Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview

4. Context of 4.1. Competency maybe assessed in actual workplace or at

Assessment the designated TESDA Accredited Assessment Center.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
CS – Data Encoding & Management Level II
Page 58
UNIT TITLE : PROVIDE DATA TO CLIENTS
UNIT CODE : ICTxxxxxx
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required to
provide data to clients. This includes competencies in identifying
range of data required, gathering required data, interpreting, and
administering access rules and procedures and providing
information in response to user requests.
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Identify 1.1. Security classification of 1.1. Principles and 1.1. Computer
range of data records and access processes of records operation skills
required restrictions are checked management and 1.2. Communication
based on the access information skills
clearance of person management systems 1.3. Interpreting work
requesting the record* 1.2. organizational policies instructions
1.2. Person requesting records and procedures that 1.4. Interpersonal
are informed of their rights relate to information skills
to review the decision access and security. 1.5. Data analysis
based on access restriction 1.3. Basic office tools skills
rules and guidelines, when 1.4. Operation of web- 1.6. Using web
necessary based applications browsers
1.3. Source, nature, and priority 1.5. Knowledge on web 1.7. Data retrieval
of the request are clarified browsers
and confirmed based on 1.6. Knowledge on types
workplace procedures* of data
1.4. Receipt of the request are 1.7. Knowledge on data
recorded in accordance structure
with workplace 1.8. Knowledge on data
procedures* checking and
1.5. Specific information verification
required or search criteria 1.9. Provisions on
provided by relevant Republic Act 10173 –
stakeholders are identified Data Privacy Act of
based on the request 2012
1.6. Records containing
required information and its
availability are identified
using relevant search aids
and records systems*
2. Gather 2.1. Required data are located 2.1. Organizational policies 2.1. Computer
required data and obtained according to and procedures that operation skills
task requirement* relate to information 2.2. Communication
2.2. Range of records access and security skills
containing data required by 2.2. Basic office tools 2.3. Interpreting work
user are retrieved 2.3. Operation of web- instructions
according to task based applications 2.4. Interpersonal
requirement* 2.4. Knowledge on web skills
2.3. Retrieved data are browsers 2.5. Data analysis
analyzed and summarized 2.5. Knowledge on types skills
according to task of data 2.6. Using web
requirement* 2.6. Knowledge on data browsers
structure 2.7. Data retrieval

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
CS – Data Encoding & Management Level II
Page 59
PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
2.7. Knowledge on data
checking and
verification
2.8. Provisions on
Republic Act 10173 –
Data Privacy Act of
2012
3. Provide data 3.1. Requested data and 3.1. Organizational policies 3.1. Computer
in response records are prepared and procedures that operation skills
to user according to organizational relate to information 3.2. Communication
requests policies and procedures* access and security skills
3.2. Data is ensured to be 3.2. Basic office tools 3.3. Interpreting work
accurate, relevant and 3.3. Operation of web- instructions
complies with based applications 3.4. Interpersonal
workplace/statutory 3.4. Knowledge on types skills
requirements* of data
3.3. Required approval to 3.5. Knowledge on data
release data is requested accuracy
to authorized personnel 3.6. Knowledge on data
before proceeding to formats
provide the data* 3.7. Provisions on
3.4. Data is provided in a Republic Act 10173 –
suitable format to client* Data Privacy Act of
2012
3.8. Proper client handling
4. Record 4.1. All data details are 4.1. Principles and 4.1. Computer
details of the recorded accurately in processes of records operation skills
request and accordance with workplace management and 4.2. Communication
response procedures* information skills
4.2. All written data is ensured management systems 4.3. Interpreting work
to be accurate and/or 4.2. Organizational instructions
legible policies and 4.4. Interpersonal
4.3. All records are filed in the procedures that relate skills
designated place and in to information access 4.5. Documentation
accordance with workplace and security. skills
procedures* 4.3. Basic office tools
4.4. Client’s requests/needs 4.4. Operation of web-
are checked based applications
and appropriate actions 4.5. Knowledge on data
are taken, if needed checking and
verification

VARIABLE RANGE
1. Authorized personnel May include:
1.1. Director
1.2. Chief
1.3. Supervisor

2. Suitable format 2.1. Hard copy

2.2. Soft/electronic copy

1. Critical aspects Assessment requires evidence that the candidate:

of Competency 1.1. Identified range of data required
1.1.1. Checked security classification of records and access
restrictions based on the access clearance of the person
requesting the record
1.1.2. Clarified and confirmed source, nature and priority of the
request based on workplace procedures
1.1.3. Recorded receipt of the request in accordance with
workplace procedure
1.1.4. Identified records containing required information and its
availability using relevant search aids and records
systems
1.2. Gathered required data
1.2.1. Located and obtained required data according to task
requirement
1.2.2. Retrieved range of records containing data required by
user according to task requirement
1.2.3. Analyzed and summarized retrieved data according to
task requirement
1.3. Provided data in response to user requests
1.3.1. Prepared requested data and records according to
organization policies
1.3.2. Ensured data is accurate, relevant and complies with
workplace/statutory requirements
1.3.3. Requested required approval to authorized personnel to
release data before proceeding to provide the data
1.3.4. Provided data to client in suitable format
1.4. Recorded details of the request and response
1.4.1. Recorded all data details accurately in accordance with
workplace procedure
1.4.2. Filled all records in the designated place in accordance
with workplace procedure
2. Resource The following resources should be provided:
Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency maybe assessed in actual workplace or at the
Assessment designated TESDA Accredited Assessment Center.

2. Assess the 2.1. Data are assessed and 2.1. Basic office tools 2.1. Computer
quality of organized based on 2.2. Knowledge on web operation skills
data priorities* browsers 2.2. Communication
2.2. Analysis of data is 2.3. Knowledge on types skills
performed to obtain of data 2.3. Interpreting work
required outcomes* 2.4. Knowledge on data instructions
sources 2.4. Interpersonal
2.5. Knowledge on data skills
checking and 2.5. Data analysis
verification skills
3. Identify 3.1. Potential causes for 3.1. Basic office tools 3.1. Computer
potential unacceptable data are 3.2. Knowledge on web operation skills
causes for identified and referred to browsers 3.2. Communication
unacceptable appropriate personnel to 3.3. Knowledge on types skills
data ensure precedents will not of data 3.3. Interpreting work
arise* 3.4. Knowledge on data instructions
3.2. Internal consistency and sources 3.4. Interpersonal
compliance with 3.5. Knowledge on data skills
established structure, rules, checking and 3.5. Data analysis
and authorities for verification skills
accessing information are 3.6. Knowledge on 3.6. Documentation
ensured established structure, skills
3.3. Findings and variations rules, and authorities
from standards and for accessing
guidelines are reported to information
authorized personnel 3.7. Knowledge on
based on workplace potential causes for
procedures unacceptable data

VARIABLE RANGE
1. Data sources May include:
1.1. valid/official forms
1.2. operating procedures
1.3. certificates
1.3.1. Birth
1.3.2. training
1.3.3. employment

2. Authorized personnel 2.1. Director

2.2. Chief
2.3. Supervisor

3. Documents/forms May include:

3.1. Employment documents
3.2. Profiles/Portfolio (i.e., personal, company, training,
qualification, etc.)
3.3. RWAC
3.4. MIS 03-02
3.5. Assessment application form
3.6. Training enrollment form

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Verified accuracy of data
1.1.1. Identified and collected data sources according to
organization requirements
1.1.2. Verified data from documents/forms for accuracy,
suitability and compliance with legal and privacy
responsibilities and security
1.2. Assessed the quality of data
1.2.1. Assessed and organized data based on priorities
1.2.2. Performed analysis of data to obtain required
outcomes
1.3. Identified potential causes of unacceptable data
1.3.1. Identified potential causes for unacceptable data
and referred to appropriate personnel to ensure
precedents will not arise
2. Resource The following resources should be provided:
Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area
3. Methods of Competency in this unit may be assessed through:
Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview
4. Context of 4.1. Competency maybe assessed in actual workplace or at
Assessment the designated TESDA Accredited Assessment Center.

VARIABLE RANGE
1. Data May include:
1.1. Client’s profile,
1.2. Company/industry/ establishment profile,
1.3. Qualification, etc.

2. Forms May include:

2.1. Hard copies of forms
2.2. Softcopies of forms

3. Registries May include:

3.1. Demographics
3.2. Client types
3.3. Scholarship types

1. Critical aspects of Assessment requires evidence that the candidate:

Competency 1.1. Updated profile of clients
1.1.1. Updated and modified client’s profile based on
updated forms
1.1.2. Applied workplace procedures in updating client’s
profile
1.2. Updated registries
1.2.1. Updated registries based on submitted updated
forms
1.2.2. Applied workplace procedures in updating
registries.
1.3. Updated user’s account access
1.3.1. Updated of user’s account access are verified per
request of user
1.3.2. Updated user’s account access per established
workplace procedures

2. Resource The following resources should be provided:

Implications 2.1. Appropriate supplies and materials
2.2. Applicable equipment
2.3. Appropriate software
2.4. Workplace or assessment area

3. Methods of Competency in this unit may be assessed through:

Assessment 3.1. Demonstration with oral questioning
3.2. Written Exam
3.3. Portfolio with interview

4. Context of 4.1. Competency maybe assessed in actual workplace or at

Assessment the designated TESDA Accredited Assessment Center.

The Technical Education and Skills Development Authority (TESDA) wishes to

extend thanks and appreciation to the many representatives of business, industry,
academe, and government agencies who donated their time and expertise to the
development and validation of these Training Regulations.

● THE TECHNICAL EXPERTS PANEL (TEP) – FY 2021

MS. LOURDES F. CASTANTE

Chief TESD Specialist
Information Communication Technology Office, TESDA

MR. EDWIN BUDDY TAN

Information Technology Officer I
Information Communication Technology Office, TESDA

NERISSA L. BALDEMOR
Senior TESD Specialist
Certification Office, TESDA

RACHELREILYNE SAENZ
TESD Specialist II
Certification Office, TESDA

FERMIN E. FANG
Technical Support Staff
Certification Office, TESDA

MAJOR P. SALIPOT
Senior TESD Specialist
Provincial Training Center – Davao Del Norte

RUDYMIE S. NIDAY
Administrative Aide VI
RTC-KPVTC, Davao

ALAIN C. GALLARDE
Assistant Professor IV
Southern Isabela College of Arts and Trades

● THE MANAGEMENT AND STAFF OF TESDA SECRETARIAT

Qualifications and Standards Office (QSO)

Name Company/industry Email Address

Lorenzo Emanuel L. Guillermo TESDA/QSO [email protected]
Ma. Isabel G. Gamurot TESDA/QSO [email protected]
Samuel E. Calado Jr. TESDA/QSO [email protected]
Adrian Brian C. Sabanal TESDA/QSO [email protected]

Page 69

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