HID® Signo™ Biometric Reader 25B

User Guide

PLT-04900, B.1
March 2021
HID® Signo™ Biometric Reader 25B User Guide

Powering
Trusted Identities
 Powering HID® Signo™ Biometric Reader 25B
Trusted Identities User Guide

Copyright
© 2021 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
This document may not be reproduced, disseminated or republished in any form without the prior written
permission of HID Global Corporation.

Trademarks
HID GLOBAL, HID, the HID Brick logo, the Chain Design, iCLASS SE, HID Signo, Seos, HID Reader Manager,
and HID Biometric Manager are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or
its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks,
service marks, and product or service names are trademarks or registered trademarks of their respective
owners.

Contacts
For additional offices around the world, see www.hidglobal.com/contact/corporate-offices.
Americas and Corporate Asia Pacific
611 Center Ridge Drive 19/F 625 King’s Road
Austin, TX 78753 North Point, Island East
USA Hong Kong
Phone: +1 866 607 7339 Phone: +852 3160 9833
Europe, Middle East and Africa (EMEA) Brazil
3 Cae Gwyrdd Condomínio Business Center
Green Meadow Springs Av. Ermano Marchetti, 1435
Cardiff CF15 7AB Galpão A2 - CEP 05038-001
United Kingdom Lapa - São Paulo / SP Brazil
Phone: +44 (0) 1440 711 822 Phone: +55 11 5514-7100

HID Global Technical Support: www.hidglobal.com/support.

What's new
Date Description Revision
March 2021 Product rebrand from iCLASS SE® Signo 25B to HID Signo® Biometric Reader 25B B.1

A complete list of revisions is available in Revision history.

PLT-04900, B.1 2 March 2021

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HID® S ig n o ™Bio me t r ic Re a de r 2 5 BUs e r Gu id e

Overview 4
1.1 Hardware specifications 5
1.1.1 Biometric specifications 5
1.2 Wiring function and color codes 6
1.3 System connections 7
1.3.1 Power supply connection 7
1.3.2 Network connection 7
1.3.3 Standalone operating mode connections 8
1.3.4 Direct connection to PC 8
1.4 Hardware reset the Signo 25B 9
Fingerprint enrollment guidelines 10
2.1 General guidelines 11
2.2 Fingerprint enrollment best practices for Signo 25B 12
Acronyms and terminology 14

PLT-04900, B.1 3 March 2021

 Section 01
Overview

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This section provides the HID® Signo™ Biometric Reader 25B wiring functions and color codes, together
with system connection options.
HID Global is bringing the iCLASS SE® Signo 25B into the Signo™ family of readers and rebranding it as
the HID Signo Biometric Reader 25B.
Both units share the same hardware. Refer to the HID Signo 25B Firmware Release Notes (PLT-04911) for
information regarding new firmware updates.
Unless specified, Service Pack (SP) 2.2 features are available for current customers with Signo 25B (via
upgrade) and new customers will now receive Signo 25B units.

1.1 Hardware specifications

For more detailed information relating to Signo 25B specifications refer to the Signo 25B product data
sheet.
Hardware feature Specification
Mounting Mullion size mounted on door or any flat surface
Dimensions (width x length x depth) 1.93" x 7.95" x 2.17" (4.9 cm x 20.2 cm x 5.5 cm)
Product Weight (g) 13.04 oz (0.38 kg)
Operating Voltage Range (VDC) 12V DC
Operating Temperature -4° F to 153° F (-20° C to 66° C)
Environmental Rating IP67 Indoor/Outdoor and IK09 Impact Ratings
CPU and Memory 64 bit, 1.2 GB, Quad Core CPU. 8GB storage and 1 GB RAM
Panel connection Pigtail, 18" (45.72 cm)
Communications Ethernet (10/100), Wiegand, Open Supervised Device Protocol (OSDP) via RS485

1.1.1 Biometric specifications

Biometric feature Specification
Image resolution / bit depth / Image area 500 dpi / 8 bit, 256 grayscale / 272 x 320 pixels
Template output format ANSI 378 or ISO 19794-2
Supported users on device Up to 250,000 users
1:1 Fingerprint Verification Authentication Max. 50,000 users
1:N Fingerprint Identification Authentication Max. 5,000 users
Card holders Max. 250,000
Events storage 1,000,000
Live Finger Detection Supported

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1.2 Wiring function and color codes

The following shows Signo 25B wiring functions and color codes.
Important: Bond the ground wires between the Signo 25B power supply and the panel power supply.
Important: The 19 pigtail wires should be cut to size for wall mounted installations. DO NOT cut the
Ethernet cable.
WARNING: Wiring the reader incorrectly may cause permanent damage to the reader.

Function group Wire color Function AWG Max. length¹

Green RS-485 A
4,000 ft
RS-485 Tan RS-485 B 24
(1,219 m)
Black RS-485 Ground

Relay Gray Relay - Common

(Reserved for Yellow Relay - Normally Open

future use) Orange Relay - Normally Closed

Inputs Pink REX Input (Supervised)

(Reserved for Gray DPS Input (Supervised)

future use) Black Input Ground
Green D0 500ft
22
White D1 (152 m)
Brown RED
Orange GREEN
Weigand Port
Yellow BUZ
Blue HOLD
Violet TPR
Black Ground
Red Power +12 V
DC Power
Black Power Ground

Function group Connector Function Cable Max. length

RJ45
Network Ethernet CAT5/5E/6 328 ft(100 m)
socket

n RS-485: Max. bus length: 4,000 ft - 24 AWG (1,219 m)

n Max. length between nodes: 1,640 ft - 24 AWG (500 m)
n Inputs: Reserved for controller mode only.

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1.3 System connections

1.3.1 Power supply connection
Use a 12V DC power supply capable of at least 2A per device, with IEC/EN 60950-1 approval. If additional
power consuming devices are included, make sure to use a power supply that is able to supply the total
power needed for all connected devices.
Note: It is best practice to use separate power supplies for the Signo 25B and the electric locks.

1.3.2 Network connection

Network connection to a network that has a server or a router configured for DHCP.

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1.3.3 Standalone operating mode connections

Signo 25B devices can be used in standalone operating mode.
Note: Limited to SDK partners.

1.3.4 Direct connection to PC

Direct connection to PC using an auto assigned IP address or a static IP address.
Note: It can take up to five minutes for this connection type to configure.
Note: Supported network installations can be found in the HID Biometric Manager Administration Guide
(PLT-04029).

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1.4 Hardware reset the Signo 25B

Resetting the Signo 25B device to factory defaults should, where possible, be carried out through the HID
Biometric Manager application. Refer to the HID Biometric Manager Administration Guide (PLT-04029). In
the event that communication between HID Biometric Manager and the Signo 25B is not possible, carry out
the following hardware reset at the reader:
1. Unscrew the installation locking screw from the bottom of the Signo 25B mounting bracket.
2. Slide the Signo 25B upwards and remove from the mounting bracket.
3. From the back of the reader, remove the label that covers the contacts.

4. With power supplied to the reader, short the contacts together using a suitable metal object.
5. Maintain the short for a full five seconds. The Signo 25B will beep while you hold the short.
6. One long beep of two seconds confirms the reset. All device settings will be returned to the default.
You will need to install and update the device in order to return it to the former working level.

PLT-04900, B.1 9 March 2021

 Section 02
Fingerprint enrollment guidelines

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The HID® Signo™ Biometric Reader 25B is capable of extracting quality features even from fingers with
poor conditions. Nevertheless, correct placement of fingers on the sensor during enrollment helps
consistency in fingerprint recognition. Adhere to the following general guidelines and Signo 25B specific
guidelines to enroll optimal fingerprint images from a user’s finger to improve recognition performance.

2.1 General guidelines

Choose the ideal fingers to enroll
For correct positioning of finger on the sensor, it is recommended to use index or middle fingers.

Correct positioning of finger on sensor

n Maximum contact area: Place your finger to completely cover the sensor with maximum contact
surface.
n Place on the center: Position center of fingerprint (core) on the center of the sensor.
n Hold your finger still: Once you place your finger on the sensor, hold finger still until prompted to
remove finger.
Note: The positioning of the finger on the sensor is important. If the finger does not cover the maximum
contact area, or if the finger is not held still the enrollment will not be successful. For this reason,
this product is not recommended for use with children under the age of 12.

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Sensor cleaning
The fingerprint sensor can become soiled by user’s fingers, dust, or other sources. This contamination may
affect image quality, degrading authentication performance. It is therefore recommended that you
periodically clean the Signo 25B sensor.
In order to avoid scratching the senor surface use soft lint-free material (or a cotton swab), with gently
movements to clean the capture area.
Note: Optical cleaning products that are used for glasses or cell phone glass surfaces can be used to
clean the sensor area.
Caution: Do not use acidic liquids or abrasive materials to clean the sensor.

Disinfecting the sensor

To disinfect the sensor, use Ethanol or Isopropanol in a concentration of up to 70% on a soft, lint-free cloth
or a cotton swab and gently wipe the capture area.
If a haze is left on the fingerprint sensor, gently dab the area with a soft cloth, dampened with a mild
ammonia-based glass cleaner. Do NOT wipe the area.
Caution: Do not pour cleaning fluid directly on the fingerprint capture area.
Caution: Do not submerge the sensor in liquid.
Caution: Do not rub the fingerprint capture area with any abrasive material, including paper.
Note: To minimize the spread of germs, it is recommended to wash or sanitize your hands before and after
using the fingerprint reader.

Common reasons for enrollment failure

Problem Solution
Finger is too dry or dirty Rub the finger in the palm of your hand to moisten/clean it
Finger applied too lightly Place finger firmly and flat onto the sensor surface
Finger positioned incorrectly Your finger must cover most of the sensor window
Finger removed or moved during the Hold your finger still and do not slide it on the sensor window until the scanning
scan process process is complete
Injury or wear has changed the Contact the administrator as you may need to enroll another finger
fingerprint pattern

2.2 Fingerprint enrollment best practices for Signo 25B

1. Insert your finger into the Signo 25B sensor area so the finger tip touches the back wall and rests
softly on the sensor slope.

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2. Slide your finger down so that it completely covers the sensor window contact surface.

3. Apply gentle pressure on the sensor to slightly flatten your finger and expose a maximum usable
area.
4. Keep your finger still until prompted to remove finger.

PLT-04900, B.1 13 March 2021

 Section 03
Acronyms and terminology

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Term Definition
Authentication Mode Template on Card: The Signo 25B is waiting for a Credential (Card) to be
(Signo 25B) presented. It retrieves all the biometric templates from the credential.
If the presented finger matches the biometric templates retrieved from
the credential a Grant Access is recommended. This is a 1:1 Verification
match against Template on Card (TOC). The sensor is not armed (blue
light off) until the Credential is presented.
Card + Finger: The Signo 25B is waiting for a Credential (Card) to be
presented. It looks up the user ID and all associated biometric templates
in it’s local device database. If the presented finger matches the
biometric templates retreated from the local database a Grant Access is
recommended. This is a 1:1 Verification match against Template on
Device (ToD). The sensor is not armed (blue light off) until the Credential
is presented.
Finger Only: The Signo 25B is waiting for a finger to be presented that is
stored in its local device database. If the presented finger matches one
stored in the database a Grant Access is recommended. This is a 1:N
Identification match against Template on Device (ToD). The sensor is
always armed (blue light on).
Card Only: The Signo 25B is waiting for a Credential (Card) to be
presented. It reads the PACS data only and always recommends a Grant
Access. The sensor is never armed (blue light off).
Card Only (or) Finger Only: The Signo 25B is waiting for either a
Credential (Card) to be presented or a finger, stored in its local device
database, to be presented. This authentication mode is particularly useful
during initial enrollment setup.
Biometric spoofing Biometric spoofing is a method of fooling a biometric identification management
system. An artificial object (for example, a fingerprint mold made of silicon) is
presented to the biometric scanner that imitates the unique biological properties of
a person which the system is designed to measure.
BLE Bluetooth Low Energy (formerly marketed as Bluetooth Smart) is a wireless
personal area network technology.
ERR The Equal Error Rate (EER) is the common value indicating that the proportion of
false acceptances (FAR) is equal to the proportion of false rejections (FRR). The
lower the EER value, the higher the accuracy of the biometric system.
False Accept Rate (FAR) The False Accept Rate (FAR) is the measure of the likelihood that the biometric
security system will incorrectly accept an access attempt by an unauthorized user.
False Reject Rate (FRR) The False Reject Rate (FRR) is the instance of a security system failing to verify or
identify an authorized person.
FTA Failure To Acquire. The biometric system failure to extract usable identification
data from a biometric sample.
Identification (of Identity) Typically finding a matching template in a large database of templates. 1:N
matching.
LFD Live Finger Detection. This is used in some markets instead of Spoof. It is also used
to refer to insuring a severed finger is not being presented at the sensor.

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Term Definition
MINEX Minutia Interoperability Exchange. The MINEX program is dedicated to the
evaluation and development of the capabilities of fingerprint minutia matchers
running on ISO/IEC 7816 smart cards.
M-Series Mercury Platform Series of Products.
MSI Multi-Spectral Imaging.
OSDP Open Supervised Device Protocol (OSDP) is an access control communications
standard developed by the Security Industry Association (SIA) to improve
interoperability among access control and security products.
PAD Pressure Attack Detection.
PD Presence Detection.
ROC Receiver Operating Characteristic.
SDK Software Development Kit.
SIA Structure Image Acquisition.
Tap The Tap gesture with a mobile device for door opening.
The Tap operation is typically used when the mobile device is in close
proximity to the reader. Approximately 12 inches (30 cm).
Twist and Go The Twist gesture with mobile device for door opening.
The Twist operation is typically used when the mobile device is at a
longer distance from the reader. Approximately 6 feet (2 meters).
TOC Template on Card. The PACS data is read from the card.
ToD Template on Device. The PACS data is read from the device database.
vCOM V-Series Command Protocol.
Verification (of Identity) Typically a fingerprint template is stored on a card and checked against a finger
presented to the finger print sensor. 1:1 matching.

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Revision history
Date Description Revision
March 2021 Product rebrand from iCLASS SE® Signo 25B to HID Signo® Biometric Reader 25B B.1
June 2020 Initial release. A.0

PLT-04900, B.1 17 March 2021

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Powering
Trusted Identities PLT-04900, B.1
Americas & Corporate Asia Pacific Europe, Middle East & Africa Brazil
611 Center Ridge Drive 19/F 625 King's Road 3 Cae Gwyrdd Condomínio Business Center
Austin, TX 78758 North Point Green Meadow Springs Av. Ermano Marchetti, 1435
USA Island East Cardiff, CF15 7AB Galpão A2 - CEP 05038-001
Hong Kong United Kingdom Lapa - São Paulo / SP, Brazil
Support: +1 866-607-7339 Support: +852-3160-9833 Support: +44 (0) 1440 711 822 Phone: +55 11 5514-7100

h idglobal.com An ASSA ABLOY Group brand