Quiz 2 Solution
Quiz 2 Solution
Quiz 2 Solution
Duration: 10 minutes
All questions carry 1 mark except Q9 and Q10. Q9 and Q10 carry 1.5 marks each.
Show questions in each section on the same page.
Section A
From the voice of the customers, the management has set a target to assure a waiting
time not more than 11 minutes to the patients visiting the clinic. If the mean waiting
time is 10 minutes (SD=0.5 mins), then
1. Fraction defective is ______ (Ans: 0.02275)
USL 11
Process mean 10
Process SD 0.5
This question will not be considered in evaluation. It’s given to provoke the thought
process. It’s so practical to have these types of characteristics when you deal with real-
world problems.
Section B
3. Robust design refers to designing goods and services that:
a. make the most efficient use of the available resources.
b. create a competitive advantage for the organization in the market.
c. are insensitive to variation in manufacturing processes and when consumers use
them.
d. are the least costly to produce.
Ans: c
4. At six sigma quality, we expect ___ defectives ppm when process at target
1. 2700 ppm
2. 0.002 ppm
3. 3.4 ppm
4. None of the above
Ans: b
=1-(NORM.S.DIST(6,1)-NORM.S.DIST(-6,1))= 0.000000001973 =
6
0.000000001973× 10 = 0.001973 ppm
5. At six sigma quality, we expect ___ defectives ppm at 1.5sigma off the target
1. 2700 ppm
2. 0.002 ppm
3. 3.4 ppm
4. None of the above
Ans: c
=1-(NORM.S.DIST(6-1.5,1)-NORM.S.DIST(-6-1.5,1))= 0.000003398=3.4 ppm
6. _____ is a test or series of tests that enables the experimenter to compare two or
more methods to determine which is better or determine levels of controllable
factors to optimize the yield of a process or minimize the variability of a response
variable.
a. Designed experiment
b. Hypothesis testing
c. Kurtosis
d. Regression
Ans: a
7. An experiment that evaluates the effect of two temperatures (100 and 200 degrees
F) and two reaction times (45 and 95 minutes) on process yield has _____ possible
combinations (treatments) to test.
a. 2
b. 4
c. 6
d. 8
Ans: b
(100 , 45), (100,95), (200,45), (200,95) are the four different treatments under which
experiments have to be conducted.
Section C
8. If the specification limits set for maintaining thickness of a metal plate are LSL =
2.70 mm and USL = 2.80 mm and if the process mean is at 2.76 mm standard
deviation is 0.0085, then sigma level is almost at
a) 3
b) 4
c) 5
d) 6
Ans: d
9. If a metal plate has thickness less than LSL is scrapped, what is the scrap
percentage? ________ Ans: 0.000000000084%
10. If a metal plate has thickness more than USL is reworked, what is the rework
percentage? _________ Ans: 0.0001263851%
USL 2.8
LSL 2.7
Process mean 2.76
Process SD 0.0085
K 5.882352941 =(2.8-2.7)/(2*0.0085)
=1-NORM.DIST(2.7,2.76,0.0085,1)=
scrap 0.00000000000084 0.000000000084%
=1-NORM.DIST(2.8,2.76,0.0085,1)=
Rework 0.00000126385133 0.0001263851%
Section D
Source DF SS MS F F crit
Tensile strength 3 382.79 127.6 19.61 3.1
Error 20 130.17 6.51
Total 23 512.96