SHAMBO RAY

Bangalore, Karnataka 560035

+91-8105892016

[email protected]

SUMMARY Skilled Senior Software Engineer designs and implements new features, improves
architecture and takes lead to launch new products. Excellent understanding of
software design and programming principles. Meaningful experience shipping and
maintaining large, complex systems.

SKILLS • Apex • Data Loader

• Core Java • CICD
• JavaScript • Maven
• Kafka • IntelliJea
• Kafkastream • Grafana dashboards
• Selenium • Kibana dashboards
• Python • SQL
• Copado • SOQL
• Autorabit • SOSL
• Flowsum • Salesforce
• Gearset • LWC
• VSCode • Aura
• Jenkins • Visualforce
• Git • AngularJS
• JIRA • CSS
• Eclipse IDE • Bootstrap
• BitBucket • HTML
• WorkBench • Jquery

EXPERIENCE SENIOR SOFTWARE ENGINEER, 10/2021 - Current

Walmart Global Technology Services, Bangalore, India
• Architected & implemented remodelling of sales process and seller acquisition
process for Business Development users of Walmart
• Leading Walmart Marketplace GCRM engineering team for US & International
Seller onboarding application which is built on top of salesforce
• Streamlined the lead management process using event based architecture across
different marketplaces in salesforce
• Implemented Shopify Walmart marketplace integration for smooth and seamless
seller experience from Shopify to Walmart US Marketplace
• Implemented Tax Id verification process using IRS API for US sellers with W9 and
W8-ECI Tax classes during their onboarding journey in Walmart Marketplace
• Revamping existing Walmart seller onboarding application and migrating to
Experience cloud, also making multilingual compatible
• Implemented Kafka pipeline to subscribe to platform events published from
Salesforce system and publish the Kafka messages in designated Kafka topic
• Designing scalable solution over salesforce by collaborating with Walmart Sellers,
Product owner, and different engineering teams
• Working on the bigger picture and contributing to Walmart ecosystem's growth
and utilizing SF to its maximum capability without compromising Salesforce's best
practices or exhausting SF resources
• Built and Design Walmart's Dispute Management system from scratch on SF and
integrating it with other services
• Automated Dispute Management, Trust & Safety Case management, Seller
Performance initiatives of Walmart
• Integrated with several of Walmart's internal as well external systems in a secured
way abiding by the information security rules set by Walmart
• Automated SF case management for Disputes and Queue assignment of cases
according to business rules
• Partnered with Walmart's partner help platform team (community built on top of
SF) for ramping up the portal with changing Seller feedbacks and continuous
business requirements
• Migration from legacy authentication to SOA registry (dynamic timestamp-based
signature generation and passing it canonical form in auth headers) for existing
integrations with other systems
• Implement SSO login for Walmart Salesforce org
• Automated Seller Suspension process in Walmart Marketplace and automated
email communication and Case Management of the same in Salesforce
• As part of the seller performance initiative consumed high-volume platform events
for case management and made subsequent API calls for xlsx Attachment
generation and automated email communication along with the xlsx
attachments, also tagging attachments to Salesforce cases.
• Mentored junior staff members in coding best practices and problem solving
techniques.
• Resolved complex issues related to software applications quickly and effectively.

SOFTWARE ENGINEER 3, 03/2020 - 10/2021

Walmart Global Technology Services, Bangalore, India
• Worked with several cross functional teams and business stakeholders for designing
end to end solution using Salesforce
• Mentored junior team members and closely worked with architects for building
highly scalable, value driven end to end solutions
• Team player with excellent communicational, interpersonal, analytical and
problem-solving skills
• Experience in developing end to end scalable and reusable functionality using
coding best practices of SFDC, OOPS concept, Data structure, Algorithm and
Design patterns.

SOFTWARE ENGINEER, 01/2019 - 01/2020

Intuit, Bangalore, India
• In part of Intuit I was working in the Tech4Intuit team which took care of its
Salesforce B2C functionality
• Working on service cloud implementation in Salesforce platform i.e we are
creating service consoles for our user agent
• This console contains several integrations with 3rd party APIs like payment APIs and
few intuit-specific APIs to extract customer data
• Adding new functionality to the existing VF pages in service consoles for various
Intuit Apps
• These VF pages are complex and integrated with several other 3rd parties, so we
always take care of its performance and make sure nothing is breaking
• We are migrating this console app to Lightning
• In part of those, we are trying to make sure if we can migrate those VF pages to
LEX with minimal changes
• For unsupported VF pages, we are creating new lightning web components to
replicate the same functionality in the Lightning Experience
• We are moving from Jenkins to Autorabit for deployment, So we configuring our
Git repo to be compatible with Autorabit
• Apart from building new custom functionalities mainly LWC and 3rd party
integrations
• We always look for SFDC OOB functionalities if we can achieve our goal so we can
keep our SFDC orgs lightweight and high-performing
• Every developer is responsible for building automation scripts for features they built
• As part of this built automation framework using Selenium from scratch
• Built high-performance automation scripts using TestNg, OOPS best practices, and
design patterns
• Used parallel programming concepts for achieving the best performance
• Apart from salesforce in-house technologies, worked on several js frameworks to
achieve some complex requirements in part of this project
• (React, Jquery) Built Automation scripts from scratch for developed features
• Integrated with several third-party integration endpoints
• Always coded by following the Intuit wide Coding and overall Coding best
practices
• Involved in several salesforce complex OOTB features along with worked on
Salesforce content management
• Built community pages on service cloud of SF and integrated Bank Payment APIs of
PLAID and File Storage in AWS S3.

SYSTEMS ENGINEER, 01/2019 - 01/2020

Infosys, Bangalore, India
• Working on service cloud implementation in Salesforce platform i.e we are
creating service consoles for our user agent
• This console contains several integrations with 3rd party APIs like payment APIs and
few intuit-specific APIs to extract customer data
• Adding new functionality to the existing VF pages in service consoles for various
Intuit Apps
• These VF pages are complex and integrated with several other 3rd parties, so we
always take care of its performance and make sure nothing is breaking
• We are migrating this console app to Lightning
• In part of those, we are trying to make sure if we can migrate those VF pages to
 LEX with minimal changes
• For unsupported VF pages, we are creating new lightning web components to
replicate the same functionality in the Lightning Experience
• We are moving from Jenkins to Autorabit for deployment, So we configuring our
Git repo to be compatible with Autorabit
• Apart from building new custom functionalities mainly LWC and 3rd party
integrations
• We always look for SFDC OOB functionalities if we can achieve our goal so we can
keep our SFDC orgs lightweight and high-performing
• Every developer is responsible for building automation scripts for features they built
• As part of this built automation framework using Selenium from scratch
• Built high-performance automation scripts using TestNg, OOPS best practices, and
design patterns
• Used parallel programming concepts for achieving the best performance
• Apart from salesforce in-house technologies, worked on several js frameworks to
achieve some complex requirements in part of this project
• (React, Jquery) Built Automation scripts from scratch for developed features
• Integrated with several third-party integration endpoints
• Always coded by following the Intuit wide Coding and overall Coding best
practices
• Involved in several salesforce complex OOTB features along with worked on
Salesforce content management
• Built community pages on service cloud of SF and integrated Bank Payment APIs of
PLAID and File Storage in AWS S3.

SYSTEMS ENGINEER, 01/2016 - 01/2018

Infosys, Bangalore, India
• Working on service cloud implementation in the Salesforce platform
• As part of the functionalities building lightning components and custom REST web
services
• Working on Case, Knowledge, Article salesforce objects
• Creating Batch classes, Trigger, Lightning components as required by the business
for these objects
• Changing the old version of Blackbaud community pages with new templates in
Visualforce and lightning SLDS
• Also building new lightning components for the lightning experience
• Working on the migration from Apttus CPQ to Salesforce CPQ (Steelbrick)
• In part of this creating several batch classes for Several CPQ objects to migrate
records to their corresponding CPQ objects
• Responsible for Quote, QuoteLineItem, Order, OrderLineItem, Subscription, Asset
migration
• And also working on the generic batch class for all the migration-related objects.

SYSTEMS ENGINEER, 01/2016 - 01/2018

Infosys, Bangalore, India
• Working on service cloud implementation in the Salesforce platform
• As part of the functionalities building lightning components and custom REST web
services
• Working on Case, Knowledge, Article salesforce objects
 • Creating Batch classes, Trigger, Lightning components as required by the business
for these objects
• Changing the old version of Blackbaud community pages with new templates in
Visualforce and lightning SLDS
• Also building new lightning components for the lightning experience
• Working on the migration from Apttus CPQ to Salesforce CPQ (Steelbrick)
• In part of this creating several batch classes for Several CPQ objects to migrate
records to their corresponding CPQ objects
• Responsible for Quote, QuoteLineItem, Order, OrderLineItem, Subscription, Asset
migration
• And also working on the generic batch class for all the migration-related objects.

EDUCATION AND West Bengal University Of Technology, Kolkata, India, 06/2016

TRAINING B.Tech: Elect. Engg.
GPA: 8.01

Hindu School, Kolkata, India, 06/2012

Higher Secondary
GPA: 8.01

Hindu School, Kolkata, India, 06/2010

Secondary
GPA: 8.01

WEBSITES, PORTFOLIOS, https://www.linkedin.com/in/shambo-ray-a07435105/

PROFILES

HOBBIES AND INTERESTS • Watching movies from selective genre

• Swimming
• Football

CERTIFICATIONS • Salesforce PD2

• Salesforce PD1
• Salesforce Admin

ACCOMPLISHMENTS • Codewar winner (Salseforce Bengaluru Dev Days,2023)

• 1x Walmart Excellence award - Walmart global tech services.
• 5x Walmart Bravo award - Walmart global tech services.
• 1x Walmart Warrior award - Walmart global tech services.
• 4x Insta award - Infosys.
• 1x Intuit spotlight - Intuit.
• Awarded as a high performer in Infosys training program.
LANGUAGES Bengali: First Language

English: C1 Hindi: C1

Advanced (C1) Advanced (C1)

VISA STATUS • US B1/B2 visa