User

Guide
Getting started
New maxTV customer to-do list

Make sure the screen aspect ratio is correctly set for your TV.
• Launch the Main Menu, select Settings, Television then Screen Aspect Ratio and High Definition.

Change the Parental and Rental PINs.

• All new maxTV customer PINs have been defaulted to 1 1 1 1. For enhanced security we suggest you
change your PINs.
• Launch the Main Menu, select Settings, then Parental Controls.

Schedule your recordings with the maxTV Personal Video Recorder (PVR). (See page 5).

Launch On Demand with the on demand button on your remote and find movies and TV programs available
when you want to watch! (See page 6).

Set up a mySASKTEL account and add the SaskTel maxTV app and maxTV GO Apps to your smartphone or tablet.
You can enjoy your favourite TV shows, movies and live sports on the go! (See page 7).

For other topics and step-by-step instructions you can always visit sasktel.com/maxtvsupport

Navigation
Instructions are based on remote control model as pictured. For instructions
for the other maxTV remote control, please visit:
sasktel.com/attachments/support/maxTV-User-Guide-Discontinued.pdf

The left arrow brings up the main menu, giving you quick access to
your recordings, TV apps, search, and settings.

To see what’s on right now, just press the down arrow. You can use
this view to browse other channels, look ahead to see what’s coming
up next, or even set a recording right from here.

The up arrow shows you the last five channels you’ve recently
viewed. Highlight a channel to see what’s on right now, press OK to
select. Press up again to pick from your five most recent recordings
and press OK to play.

Press the right arrow to bring up the Viewing Options menu, where
you can make your maxTV experience your own with live channel
filtering and shortcuts to settings.
Customizing your
guide experience
To open and close the maxTV Guide, press guide on your remote. By default, the Grid Guide displays.

There are three guide styles available with the maxTV service: the Grid Guide, the Channel Guide, and the On Now
Guide. You can customize your experience by changing the guide setting. Launch the main menu, select Settings,
then Television, then Primary Guide Style. Select which guide you want to see first, then select Guide rotation to
have one, two or all three guides display in your rotation.

Once set, pressing guide lets you cycle through the different guide styles. Pressing back/exit will take you
back to your show.

Grid Guide Channel Guide

On Now Guide
Settings
Accessibility features

Enabling described video (DV)

1. Launch the main menu with the left arrow button on the remote. Then go to Settings and select Accessibility.
2. Select Secondary Audio.
3. Change to Use Secondary Audio if available.

Turning closed captioning on

1. Launch the main menu with the left arrow button on the remote. Then go to Settings and select Accessibility.
2. Select Closed captioning.
3. Change to Closed Captions On (Digital for HD programs or Standard for SD programs).

Setting up favourites

1. Launch the main menu with the left arrow button on the remote. Go to Browse Live TV and select Favorites,
then Set Up.
2. Select Set Up... and follow on-screen instructions to add channels to your favourites list and give it a custom
name.
3. Once saved, you can find it under Browse Live TV in the main menu next to Set Up.
4. Select the favourites list you want to enable. From now on, when you launch the guide, you will only see your
favourites list.

Tip: You can reorder the channels in your list by selecting Change Order. Create up to 5 favourties list for each set-top box.

To view all maxTV channels

If you would like to view all channels available on maxTV, not just the channels you are subscribed to:
1. Launch the main menu with the left arrow button on the remote. Then go to Settings and select Television.
2. Choose Subscribed Channel Filtering, then View All.
PVR
Recording a program with maxTV PVR

1. Press guide on the remote.

2. Highlight a program you want to record.
3. Press rec on the remote once to record an episode, twice to record an entire series.
4. Press info on the remote to access additional recording options.

Note: Pressing rec a third time on the remote will cancel the recording.

Watching a recorded program

1. Press pvr on your remote. Or launch the main menu with the left arrow button on the remote
and go to Recorded TV.
2. Select the recording you want to watch. if it is a series, you will also have to select the episode.
3. Select Play.
PPV and On Demand
Purchasing maxTV Pay Per View (PPV) – Channels start at 600

1. Launch the main menu with the left arrow button on the remote. Go to Browse Live TV and select Pay Per View.
2. Go to the poster for the event you want to buy and press OK. The event summary will appear.
3. Go to Purchase Schedule and then pick the event time/date.
4. Select Purchase HD. Follow the rest of the on-screen instructions to complete the purchase. Purchased PPVs can
also be recorded.
Note: SaskTel does not offer PPV in Standard Definition. Search sasktel.com/support “maxTV Pay Per View” to find out about more
PPV features like how to “Cancel a Purchase”, “Record a PPV” or “View Your Purchase History”.

On Demand

With maxTV On Demand, your favourite shows and movies are available at the touch of a button. You’ll find a huge
selection of movies for rent, as well as on-demand libraries from Crave, TSN, Treehouse, Global, CTV, and others, with
more being added all the time. If you subscribe to a channel that offers on-demand content,
you’ll have access at no extra cost.

Accessing On Demand content

• Press on demand on the remote and scroll through the available content

On Demand is organized into several different On Demand Kids: This section only includes kids
sections: rated content including kids movies, and subscription
On Demand such as Disney and Treehouse.
Search: Allows you to easily search for any TV show,
movie, or actor that you are looking for. TV Shows: This section combines all of your
favourite TV shows in one place and is categorized in
You: Combines all of the movies and TV shows that a variety of genres.
you’ve watched, favourited, or rented. It also displays
subscription On Demand content that is included in Note: All TV shows are displayed here even if you do not
your TV package. subscribe to that channel package.

Featured: An easy way to find top ten movies, new Subscriptions: This section shows all On Demand
releases, and staff picks. content that is available as channel subscriptions.
Some are included with the standard package such
Movies: Here you will find all of the movies available as CTV and TSN, while others require a subscription
to watch, categorized into a variety of genres. such as Crave and Super Channel.
Renting movies

1. Press on demand on your remote.

2. Select Movies and then select the movie you want to rent.
3. Select Rent and follow the instructions.
Note: Not all movies listed are available to rent. Some require a channel subscription (for example, Crave).

Watch maxTV on your small screen.

With the maxTV app you can stream over 120 live channels right from your mobile device. Plus you can watch and
schedule PVR recordings or access shows on demand.
Note: Due to provider agreements, some content available on your maxTV set-top-box is not available on the maxTV app.

You also have access to maxTV GO apps such as TSN, Sportsnet, Global and CTV.

Logging into the SaskTel maxTV app, or GO apps

1. To use the SaskTel maxTV app, or any maxTV GO app, you will need to ensure you are subscribed to maxTV and
the channel that you are trying to access.
2. You’ll also need to register for mySASKTEL and add your maxTV account to your mySASKTEL profile (if you haven’t
already). Go to mysasktel.com to register.
3. Download the SaskTel maxTV app or GO app you want from the app store of your device.
4. Sign into the SaskTel maxTV app or GO app using your mySASKTEL login and password.

Note: Standard data charges will apply.

Check out these other great
maxTV features and add-ons!
NETFLIX Stingray Music

Access Netflix right from Launches automatically from

your set top box (infiNET a Stingray music channel
customers only) by pressing
Stingray channels start at 700.
the Netflix button on your
remote control.

Stingray Karaoke The Weather Network

iTV app
Sing karaoke today! Go to
Channel 158 or 458. Press OK when you first tune
to channel 17 or 317.

maxTV Caller ID

We’re here for you!

For more information, please visit:
sasktel.com/maxtv

For sales & support call

1.800.SASKTEL (1.800.727.5835)

5125 (2023 05)