Vendor: Microsoft

Exam Code: MS-721

Exam Name: Collaboration Communications Systems

Engineer

Version: DEMO
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

QUESTION 1
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.

Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and
warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office
dial plan is in place.

A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID
are used as an extension.

Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to
migrate directly to Teams Phone. During the pilot, a response group was created, and the
response group is still in use. Agents in the response group use Skype for Business Server-
certified handsets.

Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:

Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop
client and SharePoint Online.

The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).

SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the
on-site PBX solution.

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites.
The solution must meet the technical requirements.

What should you include in the recommendation?

A. Teams Calling Plans

B. Direct Routing without media bypass
C. Operator Connect
D. Direct Routing with media bypass

Answer: C
Explanation:
Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
https://docs.microsoft.com/en-us/microsoftteams/pstn-connectivity

QUESTION 2
Case Study 2 - Contoso

Overview

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 2
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365
by using Azure AD Connect. Domain controllers run Windows Server 2019.

Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in
Vancouver.

Contoso has a global sales team that works remotely without a physical corporate office.

Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365
by using Azure AD Connect. Domain controllers run Windows Server 2019.

Microsoft Office 365

Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.

Contoso uses Microsoft Exchange Online for email.

Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps
internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the
offices is provided through the Toronto and London offices.

The remote sales team users connect to the networks by using VPN connections. The remote
users use various connection types, including wireless and mobile.

Skype for Business Server traffic for the remote users is routed through the VPN connections.

Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster
recovery between the Toronto and London datacenters.

Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers
(SBCs) that provide Enterprise Voice and dial-in conferencing.

Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC
that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.

Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.

All SBCs are Microsoft Teams-certified.

The returns department has an auto attendant that uses an ID or [email protected].

Hotspot Question

You need to assign the correct licenses to a sales team manager in the New York office who is
scheduled to migrate from Skype for Business Server to Teams.

Which three licenses should you assign? To answer, select the licenses in the answer area.

NOTE: Each correct selection is worth one point.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 3
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

Answer:

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 4
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

Explanation:
The minimum license you need for Teams Calling/Direct Route is either E3 + Phone system +
Calling Plan. If you have DR you need Phone system. For Audio Conferencing you need the add
on plus communication credits or else you might not be able to call some countries. ( Plus Toll
Free you need com credits )

QUESTION 3
Case Study 3 - Contoso, Ltd

Overview
Company Information
Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting
service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.

Physical Locations
Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales
team that works remotely.

Existing Environment
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DS) forest named
contoso.com.

Microsoft 365 and Teams Environment

Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams
Premium. All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All
users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555
in Teams.

Problem Statements
Contoso identifies the following issues:
- A user in the London office cannot locate the recorded files from a recurring Teams meeting.
- Executives in the New York office report having to use Microsoft Authenticator to access their
Microsoft OneDrive files from the Surface Hub.
- A user in the Toronto office reports receiving incoming calls while attending Teams meetings
instead of having calls sent automatically to voicemail.

You need to implement the planned changes for the huddle spaces. The solution must meet the
technical requirements.

Which two types of policies should you configure? Each correct answer presents part of the
solution.

NOTE: Each correct selection is worth one point.

A. IP phone
B. dialout
C. calling
D. voice routing
E. customization

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 5
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

Answer: BD

QUESTION 4
Your company has offices in 10 countries. The company has a tenant dial plan configured for
each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new
country.

What should you do?

A. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.

B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
C. From the Microsoft Teams admin center, select Locations, select Network topology, and then
select Add.
D. Run the Set-CsTenantDialPlan cmdlet.

Answer: B
Explanation:
You can use the Microsoft Teams admin center or Windows PowerShell to create and manage
dial plans.

Create a dial plan -

1. In the left navigation of the Microsoft Teams admin center, go to Voice > Dial plan.
2. Click Add, and then enter a name and description for the dial plan.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 6
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

3. Etc.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans

QUESTION 5
Your company hires a new employee in Lisbon.

You assign a Microsoft 365 E3 license to the employee.

The employee must schedule meetings that will include customers in Lisbon. The customers will
dial in to the meetings by using PSTN.

You need to ensure that the employee can send meeting invitations that include a dial-in
conferencing bridge. The bridge must be set to a local number in Lisbon instead of the company's
default dial-in conferencing bridge number.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the
employee.
B. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
C. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the
employee.
D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.

Answer: AC
Explanation:
You only need a single employee to change thier dial in conference number default.
Also, they mention this is a new hire. Most likely, they have not been assigned an audio
conferencing license yet.
https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-
conferencing-bridge

QUESTION 6
Your company has a Microsoft 365 E5 subscription that uses Microsoft Teams.
The company has a department named HR.
You need to ensure that when a user in the HR department creates a highly confidential meeting,
a watermark is applied to the recording.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Assign a meeting policy for the HR department users.

B. Assign a Microsoft Teams Premium license to the HR department users.
C. Assign a customization policy for the HR department users.
D. Assign an Azure Information Protection Premium P2 license to the HR department users.
E. Assign a meeting template policy for the HR department users.
F. Assign an Azure Active Directory Premium P2 license to the HR department users.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 7
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

Answer: AB
Explanation:
Watermark requires a Teams Premium license and it is enabled in a Meeting Policy.
https://learn.microsoft.com/en-US/microsoftteams/settings-policies-
reference?WT.mc_id=TeamsAdminCenterCSH#watermark

QUESTION 7
You have a Teams Phone deployment that contains a branch office.
You need to restrict toll bypass for a user based on the office in which the user is working during
an inbound or outbound PSTN call.
What should you use?

A. a voice routing policy

B. Local Media Optimization
C. Location-Based Routing
D. dial plans
E. a calling policy

Answer: E
Explanation:
To enforce Location-Based Routing for specific users, set up the user's calling policy to prevent
PSTN toll bypass. To do this, turn on the Prevent toll bypass setting in the calling policy.
https://learn.microsoft.com/en-us/microsoftteams/location-based-routing-enable#enable-location-
based-routing-for-calling-policies

QUESTION 8
You have a Microsoft Teams deployment.
You plan to use a SkypeSettings.xml file to deploy Teams Rooms.
Which two actions can you perform in the file? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Define the account sign-in credentials.

B. Allow remote control from personal devices.
C. Automatically accept proximity-based meeting invitations.
D. Enable the default video camera.

Answer: AC
Explanation:
You can configure:
<UserAccount> Container for credentials parameters. The sign-in address, Exchange address, or
email address are usually the same, such as [email protected].
<Password> The password parameter is the same password used for the Skype for Business
device account sign-in.
<AutoAcceptProximateMeetingInvitations> If true, proximity based meetings are automatically
accepted. Disabled by default.
<AllowRoomRemoteEnabled> If true, room remote connections are allowed. Enabled by default.
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file

QUESTION 9
You have a Microsoft Teams Phone deployment.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 8
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

You need to implement Local Media Optimization for Direct Routing users at a site.

Users at the site frequently perform the following actions:

- Park calls.
- Place calls on hold.
- Transfer calls to other users.
- Escalate calls to conference calls.

Which action will be affected by implementing Local Media Optimization?

A. Park calls.
B. Transfer calls to other users.
C. Escalate calls to conference calls.
D. Place calls on hold.

Answer: C
Explanation:
Call escalations from 1 to 1 call between internal customers to multiparty call with external
customer/resource result in dropped calls
Held call when resumed, call does not disconnect, call works through Proxy SBC but LMO will
stop working for this call.
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues

QUESTION 10
You are enabling users for Direct Routing.

You already assigned licenses to the users.

You need to complete the user setup.

Which two cmdlets should you run? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Grant-CsOnlineVoiceRoutingPolicy
B. Set-CsOnlineVoiceUser
C. Set-CsUserPstnSettings
D. Grant-CsVoicePolicy
E. Set-CsUser

Answer: AB
Explanation:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
The Set-CsUser cmdlet seems to be used to ensure the user is homed online, which only applies
to applies to Skype for Business Server Enterprise Voice enabled users being migrated to Teams
Direct Routing.
Since there is no mention of migration from Skype for Business to Teams Direct Routing, I think
option E is unnecessary.
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
Another note is that Set-CsOnlineVoiceUser may have been replaced with Set-
CsPhoneNumberAssignment in the documentation.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 9
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

QUESTION 11
You have a Teams Phone deployment.
You are designing a meeting space that contains a Teams certified conference phone.
You need to configure the phone to meet the following requirements:

- Show the calendar on the display by default

- Support one-touch join for Teams meetings

Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Create and assign a Teams IP phone policy

B. Assign a Microsoft Teams Rooms Pro license to the phone
C. Assign a Shared Device license to the phone
D. Create and assign an Audio Conferencing policy
E. Enable the Cloud Video Interop for Teams service

Answer: AB
Explanation:
The Teams IP Phone policy can only be modified if the account signing into the phone is licensed
with something other than a Teams Shared Devices license. If licensed with a Microsoft 365 E3
or E5 subscription, or an Office 365 Enterprise E1, E3, or E5 subscription, you can modify the IP
Phone policy.
https://learn.microsoft.com/en-us/microsoftteams/set-up-common-area-phones

QUESTION 12
Your company has offices in London and Vancouver
The company has a Teams Phone deployment that uses Calling Plans.
The London office contains a user named User1.
User1 moves from the London office to the Vancouver office.
You need to update the phone number and emergency location of User1 to match the new office.
What should you do first?

A. Run New-CsTeamsEmergencyCallingPolicy -Identity Vancouver.

B. Modify the current Usage location for User1.
C. Run Grant-CsTeamsEmergencyCallingPolicy -Identity Vancouver.
D. Add a new emergency location for User1.

Answer: B
Explanation:
The first thing to do is modify the current Usage location with the new country. You cannot assign
a phone number or emergency location it the country is UK instead of Canada.

QUESTION 13
You have a Microsoft Teams Phone deployment.
You have two users that must receive calls for one another.
When a call is received by one user, the other user must only receive a visual notification.
What should you use?

A. a calling policy
B. call delegation

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 10
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

C. group call pickup

D. call parte and retrieve
E. call forwarding

Answer: C
Explanation:
The call sharing and group call pickup features of Microsoft Teams let users share their incoming
calls with colleagues so that the colleagues can answer calls that occur while the user is
unavailable.
Group call pickup is less disruptive to recipients than other forms of call sharing (such as call
forwarding or simultaneous ringing) because users can configure how they want to be notified of
an incoming shared call (via audio and visual notification, visual only, or banner in the Teams
app), and they can decide whether to answer it.

https://docs.microsoft.com/en-us/microsoftteams/call-sharing-and-group-call-pickup
https://support.microsoft.com/en-us/office/set-up-a-delegate-to-take-your-calls-75e8c522-dde0-
45b3-8fd1-8341f19740f9
https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve

QUESTION 15
Your company has a Microsoft Teams Phone deployment.

You plan to deploy auto attendants and call queues.

The support desk requires that its auto attendant be able to forward calls after hours to local
mobile phone numbers.

You need to identify which licenses to assign to auto-attendant. The solution must minimize
costs.

Which two licenses should you identify? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Microsoft 365 Phone System

B. Microsoft 365 Domestic Calling Plan
C. Microsoft 365 Phone System - Virtual User
D. Office 365 E3
E. Microsoft 365 E5
F. Microsoft 365 Domestic and International Calling Plan

Answer: BC
Explanation:
A resource account would get the "virtual user" license and if it's calling plan, the resource
account needs coverage of costs for dialing out to a external numbers.
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue

QUESTION 16
You have a Teams Phone deployment that uses Direct Routing on a single Session Border
Controller (SBC).

Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 11
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

When you review the SBC logs, you discover that Microsoft is responding to SIP option requests,
but is NOT sending SIP option requests.

What is the cause of the issue?

A. The online PSTN gateway is disabled.

B. An SBC certificate is expired.
C. An external DNS entry is missing from the FQDN of the SBC.
D. The phone numbers of the users are defined by running the New-
csTeamsUnassignedNumberTreatment cmdlet.

Answer: A
Explanation:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-
routing/issues-with-outbound-calls#no-users-are-able-to-make-calls

QUESTION 17
Hotspot Question

You have a Microsoft Teams Phone deployment.

You plan to deploy a phone named Phone1 to a public location.

You need to ensure that Phone1 does NOT display the People, Calendar, and Voicemail options.

How should you complete the PowerShell command? To answer, select the appropriate options
in the answer area.

NOTE: Each correct selection is worth one point.

Answer:

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 12
https://www.lead2pass.com
 ★ Instant Download ★ PDF And VCE ★ 100% Passing Guarantee ★ 100% Money Back Guarantee

Thank You for Trying Our Product

Lead2pass Certification Exam Features:

★ More than 99,900 Satisfied Customers Worldwide.

★ Average 99.9% Success Rate.

★ Free Update to match latest and real exam scenarios.

★ Instant Download Access! No Setup required.

★ Questions & Answers are downloadable in PDF format and

VCE test engine format.

★ Multi-Platform capabilities - Windows, Laptop, Mac, Android, iPhone, iPod, iPad.

★ 100% Guaranteed Success or 100% Money Back Guarantee.

★ Fast, helpful support 24x7.

View list of all certification exams: http://www.lead2pass.com/all-products.html

10% Discount Coupon Code: ASTR14

Get Latest & Actual MS-721 Exam's Question and Answers from Lead2pass. 13
https://www.lead2pass.com