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Communication Barrier-Final Exam

The document discusses communication barriers in workplace scenarios and provides examples of written communications. It also discusses the importance of academic integrity in education.

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delarosadan16
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42 views4 pages

Communication Barrier-Final Exam

The document discusses communication barriers in workplace scenarios and provides examples of written communications. It also discusses the importance of academic integrity in education.

Uploaded by

delarosadan16
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Communication in the Workplace

1. Analyze the barriers exemplified according to your observation.


Mark is a social worker, and he has a client with mild intellectual disability. During their session,
Mark jumps quickly from topic to topic, using academic expressions and jargon. Jay, his client,
becomes upset and has trouble expressing his thoughts. Mark then tells Jay to take his time; he is
there to help. But Mark kept looking at the clock and checking his diary. Jay feels that he must
be slow; and his self-esteem plummets.
From the given scenario, I can say that Mark was unable to fully engage with his client, Jay. The
first communication barrier that can be observe is Information Overload. Mark’s frequent
jumping from one topic to another resulted Jay not being able to express his thought and thus,
making him becoming stressed and upset. Mark should’ve been sensitive to observe that his
client was having difficulties coping on topics that he was tackling. He should be more
considerate knowing that his client has mild intellectual disability. Another communication
barrier that I observed was Communication skills, styles and information. I noticed that Mark
used academic expressions and jargon making it impossible for Jay to understand the words that
he was saying. If I were Mark, I should have used simple words so that Jay can easily understand
me. Another noticeable manner that Mark displayed was, when he was consistently looking at
the clock and his diary. When communicating, we need to focus to the person we are talking with
to show our compassion to them.

2. Analyze the barriers exemplified according to your observation.


Today, you are just not interested in what your colleague has to say. You normally listen to her
problems and do what you can to help her, but you are more worried about your mother’s illness.
When you ask her to repeat something, she accuses you of ignoring her. You would love to point
out that she never takes your advice anyway.

In this scenario, the communication barriers were Disengagement and Listening. As the
colleague tells her problem, I was unable to listen to her mainly because I chose not to be
interested in her story and also worrying my mother’s illness at the same time and even given the
fact that she never takes the advices that I give to her whenever she consults me. When
conversing, even though we have valid reason not to listen and to engage, we should at least
show our empathy towards the person we are talking. It may be unavoidable but we should also
communicate with the person we are talking and explain our side in a good way so that they can
understand us as well. I believe communication is a two way process wherein we actively listen
and at the same time respond to the person we are talking. A conversation should not be bias
wherein only one person should be acknowledged.
3. Provide the following written communication based on the given situation.
The CEO through the executive secretary is requesting a meeting on May 15, 2023, 10:00am at
the management meeting room. Topics to be discussed are employee assessment, department
monthly reports and company team building.

Dear ______________,
Greetings!
I hope this message finds you well. On behalf of the CEO, I am writing to request your
presence at a meeting scheduled for May 15, 2023, at 10:00am. The meeting will be held in the
management meeting room.

The agenda for the meeting includes discussions on the following topics:

 Employee assessment
 Department monthly reports
 Company team building

Your attendance and input on these matters are highly expected as your participation will
be essential in promoting more productive work environment.
Kindly confirm your availability for the specified date and time at your earliest
convenience. If there are any scheduling conflicts or if further clarification is needed, please
don't hesitate to reach out to me directly.

Thank you for your attention to this matter, and I look forward to your presence at the meeting.

Warm regards,

_____________________
Executive Secretary
4. Provide the following written communication based on the given situation.
The marketing manager will not be able to attend the said meeting instead of you, as his
secretary will be attending. Write a separate letter of absence indicating the reason why he won’t
be able to attend.

Dear ____________,

I regret to inform you that I will not be able to attend the meeting scheduled for May 15, 2023, at
10:00am. I will send my secretary instead to represent me.
Due to some unexpected circumstances, I am unable to attend the meeting personally. I apologize
for any inconvenience this may cause and assure you that my secretary is fully briefed on the
agenda and will provide any necessary input on my behalf.
Please feel free to reach out to me if you require any further information or if there are any
specific matters you would like me to address in my absence. I appreciate your understanding
and cooperation.

Thank you for your kind consideration to this matter.


Sincerely,
_______________
Marketing Manager

,Communication in Academic Purposes


5. Explain this reminder in the context of academic integrity.
“We learned about honesty and integrity– that the truth matter, that you don’t take shortcuts or
play by your own set of rules… and success doesn’t count unless you earn.
The significance of maintaining academic integrity in the framework of education is emphasized
by this reminder. Honesty, veracity, and moral behavior in educational activities are among the
principles that comprise academic integrity. Upholding strong ethical standards in academic
work is important, since the reminder emphasizes that "the truth matters" and discourages the use
of shortcuts or personal rule-setting. It highlights the idea that achievement attained by unethical
means is ultimately meaningless and devoid of real merit. Rather, genuine achievement is
obtained by means of our hard work, dedication, and dedication to moral values. This
corresponds to an honest approach to coursework, research, and examinations in the academic
setting without turning to plagiarism, cheating, or other types of academic misconduct.

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