Normal-Abnormal Phraseology
Normal-Abnormal Phraseology
Security check
- “Cabin crew, security checks”
- “Security check completed”
- “Captain, security check completed”
PASSENGER EMBARKATION
- “Captain, (number) passengers on - “Cabin crew arm slides and cross-
board. Cabin ready. May I close the check”
door?”
- “CA4 speaking, slides (door(s)
number) armed and cross-checked”
SAFETY DEMONSTRATION
- “Cabin crew, take positions for
safety demonstration”
PRE DEPARTUR OR LANDING
- “Cabin crew, check cabin and
galleys for takeoff/landing”
- “CA4 speaking. Ready for - “Cabin crew be seated for
takeoff/landing” takeoff/landing”
AT 20,000ft
- “Cabin crew, prepare for landing”
- “CA4 speaking. Cabin secure”
DISARM SLIDES
- “Cabin crew disarm slides and
- “CA4 speaking, slides (door(s) cross-check”
number) disarmed and cross-
checked”
POST DISEMBARKATION
- “Cabin crew, check cabin”
- “CA4 speaking, cabin check
completed”
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ABNORMAL PHRASEOLOGY
CABIN CREW PILOT
EMERGENCY DESCENT
Decompression:
- “Cockpit speaking, emergency
descent, cabin crew seated and
fasten”
10,000ft:
- “Mask off, Mask off”
EMERGENCY LANDING (FORCING/DITCHING/ABNORMAL)
Call Purser:
- “Cockpit speaking, Purser
required in the cockpit”
Cabin is ready: At 20,000ft:
- “Captain, ready for landing” - “Cabin crew, prepare for landing”
At 2,000ft:
- “Cabin crew, be seated for
At 500ft: landing”
- “Heads down, Heads down” At 500ft:
- “Brace for impact, Brace for
Evacuation Commands impact”
- “Open seatbelt, get out” (Prepared After landing:
emergency) - “Cockpit speaking, cabin crew to
- “Open seatbelt, shoes off, get out” your stations”
(Unprepared forcing/abnormal Evacuation is required:
emergency) - “Evacuate, Evacuate”
- “Open seatbelt, fit life vests, shoes Evacuation is NOT required:
off, get out” (Unprepared ditching - “Cabin crews and passengers
emergency) remain seated”
- “Hurry come this way”
- “Wait, Wait”
- “Go that way, Go that way”
- “Step down and run”
- “Jump, Slide, Run”
- “Jump and Run (Doors with no slide
or stair)
- “Foot first, go to the rear, slide down
and run”
- “Inflate life vests, move down the
raft”
- “Inflate the life vests, swim to the
raft” (Doors without slide/raft)
REJECTED TAKE OFF
Call Purser:
- “Cockpit speaking, Purser required
in the cockpit”
Evacuation is required:
- “Evacuate, Evacuate”
Evacuation is NOT required:
- “Cabin crews and passengers
remain seated”
CREW INCAPACITATION
Call Purser:
- “Cockpit speaking, Purser
required in the cockpit”
TURBULENCE
Unexpected light turbulence:
- “Please fasten your seatbelts”
Unexpected moderate to severe:
- “All passengers and crews fasten
seatbelts”