THINK AND LEARN PRIVATE LIMITED

Order Summary : (16-Aug-2022)

Student Details :
Student Name : Chethan Contact No. : +91-9963031212
Parent Name : Hari krishna Alternate Contact No. : +91-9502786266
Email Id : [email protected]

Address Details :
Billing Shipping
5-189 5-189
Opp.Esi hospital road Opp.Esi hospital road
Ganguru centre Ganguru centre
Penamaluru Penamaluru
Penamaluru S.O Penamaluru S.O
Andhra Pradesh Andhra Pradesh
Krishna Krishna
India-521139 India-521139

Student Details :
Student Gender DOB
Chethan Male 2015-09-09

Product Details :
Student Item Name Validity Tablet
Chethan 3rd Grade D4 SD Card May MAY 2023 BYJU'S LearnStation 10inch
2023 Mobile Data Grey Tablet
4th Grade D4 SD Card May MAY 2024
2024
5th Grade D4 SD Card May MAY 2025
2025

Payment Details :
SNo. Payment Method Type Reference Id Amount
1 BYJUS_ASSURE EMI 94464318111500 ₹45000
2 RAZORPAY DP BRZR293105347 ₹14000
3 GPAY DP BYJGP320579884 ₹1000
Total ₹60000

Terms and Conditions

1. Think & Learn Pvt. Ltd (“Company” or “BYJU’S”) reserves the right to make any change in
BYJU’S products and programs without prior notice, including the right to withdraw any of its
products. In case the Company withdraws any of its products for which payment is made, the
student will be offered an alternate product or course for the unutilised portion of the paid
product that is withdrawn.
2. Company’s products and programs are intended for individual use only. Commercial use of
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 the Company’s products or broadcasting the programs through any means, including but not
limited to through the internet, television, handheld devices and other devices, is not
permitted, and is a breach of the intellectual property rights of the Company. The Company
reserves the right to initiate legal proceedings in the case of such a breach.
3. It is expressly clarified that all intellectual property rights including but not limited to
copyright, patent, trademarks, trade secrets in the products, modules, contents and programs
shall continue to vest in the Company at all times. The student/ parent/ legal guardian shall
not have the right to claim any rights over the intellectual property in the product by virtue of
them purchasing the product. Further, in no event shall the student / parent / legal guardian
have the right to make copies of the products once the sale is made. The student / parent /
legal guardian acknowledges that a breach of this clause could cause irreparable harm to the
Company as to which monetary damages may be difficult to ascertain or an inadequate
remedy. The student / parent/ legal guardian acknowledges that the Company will have the
right, in addition to its other rights and remedies, to seek injunctive relief for any violation of
the clause.
4. Students are entitled to make payment for BYJU’S products and programs through online
payment, cash, card or cheque.
5. In the case of payment by cheque, the requested product / program will be dispatched by the
Company only on realization of the cheque.
6. Should the cheque bounce or fail to be realized or if the Company is required to present an
alternate cheque for any reason, any banking charges incurred by the Company in this regard
are recoverable by the Company from the issuer of such cheque.
7. The Company is entitled to revise the price of its products and programs, at any time, at its
sole discretion without prior notice.
8. Unless otherwise communicated via email, the parent/student / legal guardian will have
access to the product and content until the month & year of validity specified in this form and
certain courses/ programs by the Company may have a view count restriction. The parent /
student / legal guardian is bound by the same.
9. If the tablet or SD card is lost/misplaced post delivery, then a student/ parent / legal guardian
can ask for a new device against the payment for the same. On receipt of such request, the
Company shall disable / lock the misplaced tablet or SD card. The student/ parent/ legal
guardian undertakes to provide any assistance as may be required by the Company for the
same. The tablet price would depend on the market price of the tablet as determined by the
Company and the content SD card will be replaced for 2500 / - each, which price may be
modified from time to time at the sole discretion of the Company.
10. Any change of address or phone numbers should be notified to the Company without any
delay through a written application or by reaching out to us on our customer care number
9243500459.
11. If at any point of time, the government further increases tax rate, the extra amount of taxes
will be borne by the students. from the date of enforcement of such act by the government.
12. In case of any dispute or difference between the student/ parent/ legal guardian and the
Company regarding the interpretation of these terms and conditions, non - payment of any
claim or any dispute arising out of or in pursuant to these terms and conditions, the same
shall be referred to a sole arbitrator appointed by the Company. The proceedings shall be
conducted at Bangalore under the provisions of Arbitration & Conciliation Act, 1996 (as
amended and modified from time to time) and the courts at Bangalore shall have the
exclusive jurisdiction over the matter and / or for enforcement, as the case may be.
13. Warranty will be valid only when the original duly filled TAX INVOICE is presented together
with the defective product.
14. This warranty will not apply if the type or serial number on the product has been altered,
removed or defaced.
15. This warranty does not cover the damage caused to the product due to improper installation
by student and/ or connecting the product to equipment not approved by device
manufacturer and deficiency in product performance due to electricity disturbances while
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 charging.
16. This warranty does not cover the risk to the product caused by accident, lightening, water,
fire, other acts of God, improper ventilation, dropping or excessive shock or any external
cause beyond the Company & device manufacturer’s control.
17. Any problems related to the tablet (hardware) will be rectified/replaced by the device
manufacturer only and the Company will not be liable for the same. Company will only be
able to assist the customer in case there are any issues related to SD card content. The
Company will not be liable in case the device manufacturer charges the customer in case
there is any physical damage to the tablet.
18. As per the Indian Contract Act,1872 it is only the parent / legal guardian of student (who has
not attained the age of majority) can enter into a valid contract for and on behalf of such
student. Accordingly, in relation to any and all actions/ inactions of students using the
Company’s products, the parent/ legal guardian agrees and accepts the terms and conditions
(including the terms and conditions available at https://byjus.com/terms-of-services) for and
on behalf of such student and shall have the rights and be subject to such liabilities as
contemplated herein and under relevant act and statutes for the time being in force. Unless
repugnant to the context or meaning thereof, any reference to ‘student’ in these terms shall
mean a student represented by his/ her concerned parent or legal guardian, as applicable.
19. View the complete terms and conditions at : https://byjus.com/terms-of-services

Refund Policy:
In case where a student expresses his/ her intention of not continuing with a course availed from
the Company, then the student, depending on the program he/ she has enrolled for, will be
eligible for refund in the manner set out below. In case of any disputes/ issues arising in relation
to refund, the decision of the Company shall be final and binding on the student.
Please note that the Company will refund appropriate amount via cheque, NEFT or such other
banking channel as determined by the Company from time to time. No refund in cash will be
made by the Company. Additionally, the Company shall not be held responsible and/or
accountable for crediting refund money to wrong account due to incorrect details furnished by
the student/ parent/ guardian.
1. Tablet Program:
For refund in relation to any purchase of the Company’s content made available on SD card
and tablet, the following provisions shall apply.

1. Student may apply for a refund within a period of 15 (fifteen) days from the date of delivery
of tablet and SD card.
2. The request shall be made prior to the expiry of 15th day from the date of delivery of tablet
and SD card by writing to [email protected]. From the 16th day onwards, the student/
parent/ legal guardian will not be eligible for any refund.
2. Live Tutoring Program:
For refund in relation to any purchase of the Company’s content made available as live
classes, whether with an option to download the content or not (“Live Tutoring Program”), the
following provisions shall apply.

1. Refund in case of monthly subscription of Company’s content:

For any content availed on a monthly basis, the student/ parent/ legal guardian may choose
to discontinue the subscription plan.No refund will be entertained in the monthly
subscription model.
Illustration: If a student has paid INR ‘X’ per month for ‘BYJU’S Math’ for the month of June,
2021 and intends to discontinue the subscription in the middle of June, 2021, then the
student may discontinue the subscription service for July 2021. However, no refund will be
provided for the month of June, 2021 regardless of the date when the subscription was
discontinued.

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2. Refund in case of subscription of Company’s course content comprising of several
sessions:
For any content availed as a course comprising of several sessions, the student/ parent/
legal guardian may choose to discontinue the course at any time. Upon such
discontinuance, the student/ parent/ legal guardian shall be eligible for a refund equal to
aggregate amount paid for the unscheduled sessions in such course. Please note that any
sessions scheduled, but not attended will not be considered as unscheduled session for the
purpose of refund.
Any refund for the tablet purchased in connection with any Live Tutoring Program must be
applied for within a period of 15 (fifteen) days from the date of delivery of the tablet. The
request shall be made prior to the expiry of 15th day from the date of delivery of tablet by
writing to [email protected]. From the 16th day onwards, the student/ parent/ legal
guardian will not be eligible for any refund for the tablet.
For discontinuing the course, please write to [email protected].
Illustration: A student avails ‘BYJU’S Math’ comprising of 80 sessions and makes a payment
of INR Y for the 80 sessions and intends to discontinue with this course after scheduling 20
sessions (with the student attending 15 of his/ her scheduled 20 sessions). The student will
be eligible for a refund equal to an amount determined by solving for ‘Z’ in the formula
below:
Z = (Total no. of sessions in the course minus total no. of scheduled sessions) x (Fees per
session) = (80 – 20) x (Y/ 80) = INR 60 x (Y/ 80)

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