BN81-25561G-180 Eug Ropisdbd Sa Eng 240125.0
BN81-25561G-180 Eug Ropisdbd Sa Eng 240125.0
BN81-25561G-180 Eug Ropisdbd Sa Eng 240125.0
www.samsung.com
73 Using Workspace
Connections
79 Using the User guide
6 Connection Guide
81 Using the Internet
7 Connecting an Antenna
82 Using SmartThings
8 Connecting to the network
87 Playing pictures/video/music
12 Displaying your mobile device screen on the TV
92 Using Multi View
14 Connection Cables for External Devices
94 Using Bixby
16 Switching between external devices connected to the TV
99 Using the Game Bar
18 Connection Notes
104 Using Auracast
24 About the Remote Control (DU6/DU7 Series)(except for 108 Recording Programs
DU77** model)
111 Setting Up Schedule Viewing
27 Connecting the Samsung Smart Remote to the TV
112 Using Timeshift
28 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote Setup 113 Buttons and functions available while recording a program
or Timeshift
28 Learn how to use Samsung Smart Remote
115 Using the Channel List
28 Learn how to use Game Controller
117 Using the channel edit function
29 Using Anynet+ (HDMI-CEC)
118 Using a Personal Favorites List
30 Controlling the TV with a Keyboard, Mouse, or Gamepad
119 TV-Viewing Support Functions
35 Entering Text using the On-Screen Virtual Keyboard
154 Using Voice Assistants on the TV 188 The picture is not bright, or the picture colors do not look
clear
155 Using Other Functions
189 The picture colors are black and white or do not look the
157 Running Data Service Automatically way they should look
192 The TV image does not look as good as it did in the store
176 Read After Installing the TV
196 I want to turn the TV and audio device off and on at the
same time.
Channel and Broadcast Issues 204 Why am I getting on-screen messages when I haven't
selected the Data Service option?
197 "Weak or No Signal" displayed in TV mode or cannot find
channel. 204 How do I hide Data Service messages?
197 The TV is not receiving all channels. 204 How do I use the Data Service?
197 The captions are not provided on a digital channel. 204 What is an interactive service and how does it work?
197 Broadcasting is deactivated. 204 A message displays "Receiving" but no change happens.
External Device Connectivity Issues 205 Nothing appears on the screen after the Data Service is
launched.
198 The "Mode Not Supported" message appears.
205 What is Blur Reduction?
198 The video is OK but there is no audio.
205 Why is the Data Service closed automatically?
198 I want to connect to a PC and mobile device via screen
mirroring. Recording Issues
199 No screen appears when connecting the TV to an external 206 The Timeshift or recording function cannot be used.
device.
206 Cannot record videos received from an external device or
199 I want to connect to a Bluetooth speaker.
Samsung TV Plus.
199 The PC screen does not appear or it flickers. 206 The "Format Device" message appears when the Timeshift
or recording function is used.
Network Issues
206 The recorded files on the TV are not played back on a PC.
200 Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network. Apps
200 Wired network connection failed. 207 I cannot find the app I want.
200 Connected to a local network, but not to the Internet. 207 I launched an app, but it's in a different language. How can I
change the language?
Anynet+ (HDMI-CEC) Issues
207 The app does not work properly. Its image quality is poor.
201 What is Anynet+?
207 The Smart Hub Home Screen keeps appearing whenever you
201 Anynet+ does not work. The connected device is not turn on the TV.
displayed.
Media Files
202 I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on. 208 Some files are interrupted during playback.
202 I want to exit Anynet+. It is inconvenient to turn on other 208 Some files can't be played.
devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
Voice Assistant Issues
together.
Remote Control Issues 209 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
203 The remote control does not work. 210 Voice recognition does not work with the Samsung Smart
Remote unlike other features. There is no response even if
203 External devices cannot be operated with the TV remote
the Voice Assistant button is pressed.
control.
210 During voice recognition, the heavy load message appears
Data Service and the function does not work.
210 I want to see weather information of the desired area.
Accessibility Guidance
Other issues
Learn Menu Screen
211 The TV is hot.
217 Using the Remote control
211 The settings are lost after 5 minutes or every time the TV is
224 Using the TV with Voice Guide on
turned off.
226 Using the guide
211 The TV is tilted to the side.
232 Recording
212 A POP (TV’s internal banner ad) appears on the screen.
Getting Support
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the network by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
It shows you how to connect various external devices such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
• Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera
Sharing, Apple AirPlay
• PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay
• Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device
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• External Storage: USB Flash Drive, Hard Disk Drive (HDD)
The connection method and available external devices may differ depending on the model.
Some functions may not be supported depending on the model or geographical area.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Connection Guide
Optical
Video Device
USB
Smartphone
Bluetooth
PC
Wi-Fi
Input Device
HDMI Troubleshooting
Game Console
The image on your TV may differ from the image above depending on the model and geographical area.
Connecting an Antenna
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
– Do not use excessive force when connecting the antenna cable; excessive force may cause deformation of the port.
– To transport the product, first remove the antenna cable to prevent damage to the port.
The port on your TV may differ from the following figure depending on the product model and region.
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Connecting to the network
You can get access to the network through your TV.
If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting."
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
The TV will not be able to connect to the network if your network speed is below 10 Mbps.
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Establishing a wireless network connection
(left directional button) Settings All Settings Connection Network Open
Network Settings Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's configuration
screen. See the wireless access point's user manual for more information.
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The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in (left directional button) Settings All Settings Connection
Network Network Status. Try Now
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Turning on the TV with a mobile device
(left directional button) Settings All Settings Connection Network Expert
Settings Power On with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app on your mobile device or
the Apple AirPlay function.
Apple AirPlay may not be supported depending on the model or geographical area.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model or geographical area.
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
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Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches
to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure (left directional button) Settings All Settings Connection Apple
AirPlay Settings is enabled.
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Using Screen Sharing(Tap View)
Tap your mobile device on the TV, you can watch the Multi View or mobile device's screen through the TV screen.
When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches
to the Music Wall screen.
3. Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.
When you perform Tap View in Ambient mode or Art mode (only in The Frame models), only the mobile device's screen
appears on the TV.
4. Watch the Multi View, Music Wall, or mobile device's screen on the TV screen.
This function is available in Samsung mobile devices with Android 8.1 or higher.
Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the
genre and beat of the music.
This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may be scratched or broken to the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
Upon connection for the first time, select Allow on a pop-up window of the TV.
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Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
HDMI
to
MINI HDMI
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
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Cable name Image Description
DVI
DVI to HDMI cables can transmit only digital video signals and not
to
audio signals. We recommend that you use HDMI to HDMI cables.
HDMI
Component The video signal is separated and transmitted to the red, green, and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Available connection cables may differ depending on the model or geographical area.
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Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can configure universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup."
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
The image on your TV may differ from the image above depending on the model and geographical area.
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1.
Edit
You can rename the input ports and change the device icons.
2.
Information
3.
Add to Home
You can add the port of an external device to the Home Screen for quick switching.
• SmartThings
It allows the TV to connect and control the detected various devices in the same space.
This function may not be supported depending on the model or geographical area.
• Camera Experience
Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.
Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing ( (left directional button) Connected Devices
Connection Guide Smartphone Camera Sharing).
• Connection Guide
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote Setup."
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Connection Notes
When connecting an external device, note the following.
The number of connectors and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors,
and their names and locations may differ with the manufacturer.
• Using a non-certified HDMI cable may result a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
• Use a cable shorter than 3 m to get the best UHD viewing quality.
• Many computer graphics adapters do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
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Connection notes for audio devices
• To obtain better TV audio quality, connect a soundbar or A/V receiver to the TV.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes
to the connected device. However, to make this happen, you must turn on the external audio device before
connecting the optical cable. To manually change the Sound Output setting, do one of the following
Use the Select button to select Receiver (Optical) on the Sound Output menu. ( (left directional
button) Settings Sound Output) Try Now
Select Receiver (Optical) on the Sound Output menu. ( (left directional button) Settings All
Settings Sound Sound Output) Try Now
• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the
audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has a NAS (Network-Attached Storage) device.
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Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or
Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's
user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better
experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to (left directional button)
Connected Devices Connection Guide Smartphone Apple AirPlay. Try Now
This function may not be supported depending on the model or geographical area.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has a NAS (Network-Attached Storage) device.
• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.
• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device
setting. Change the screen to Portrait Mode from the computer or console.
Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is
connected.
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
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Button Description
Used as MIC when using voice recognition with the remote control.
MIC / LED
• Do not impact the MIC hole or use a sharp object to poke into the hole.
Runs Voice Assistant. Press and hold the button, say a command, and then release the button to
(Voice Assistant)
run Voice Assistant.
You can access Setting menu / virtual numeric pad / Color buttons / Option pad / SmartThings
directly.
• Accessing the SmartThings app using this button may not be supported, depending on the
model.
(Settings - Number - • Use this button to access additional options that are specific to the feature in use.
Color button) • Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specific color by using the directional button (up, down, left, right).
Directional button
Moves the focus.
(up, down, left, right)
Selects or runs a focused item. When pressed while you are watching a broadcast program,
Select
detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
(Return)
is terminated. When pressed while you are watching a program, the previous channel appears.
(Smart Hub) Press to switch to the Home Screen.
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Button Description
When pressed, the playback controls appear. Using these controls, you can control the media
content that is playing.
(Play/pause)
To use Game Bar, press and hold the button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button. When
(Volume) pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
(Channel) When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote Setup."
To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect
the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
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About the Remote Control (DU6/DU7 Series)(except for DU77** model)
Learn about the buttons on the Remote Control.
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Button Description
(Power) Press to turn the TV on or off.
You can access Setting menu / virtual numeric pad / Option pad / SmartThings directly.
• Accessing the SmartThings app using this button may not be supported, depending on the
model.
(Settings - Number -
• Use this button to access additional options that are specific to the feature in use.
Option button)
• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a numeric
value. Use to change the channel, enter a PIN, ZIP code and etc.
When pressed, colored buttons appear on the screen. Use this button to access additional
(Color button)
options that are specific to the feature in use.
Directional button
Moves the focus.
(up, down, left, right)
Selects or runs a focused item. When pressed while you are watching a broadcast program,
Select
detailed program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running function
(Return)
is terminated. When pressed while you are watching a program, the previous channel appears.
(Smart Hub) Press to switch to the Home Screen.
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Button Description
When pressed, the playback controls appear. Using these controls, you can control the media
(Play/pause) content that is playing.
This function may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the button. When
(Volume)
pressed for 2 seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the button.
(Channel) When pressed for 1 second or more, the Channel List screen appears.
Press and hold the button up or down to quickly change the channel.
(Launch app button) Available apps may differ depending on the geographical area or contents provider.
This function may not be supported depending on the model or geographical area.
The images, buttons, and functions of the Remote Control may differ with the model or geographical area.
To use the Remote Control to control a compatible external device that does not support HDMI-CEC (Anynet+), you must
configure universal remote control for the device. For more information, refer to "Controlling External Devices with a
Samsung Remote Control - Using the Universal Remote Setup."
To use the Remote Control to control a compatible external device that does support HDMI-CEC (Anynet+), connect the
device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."
- 26 -
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the
Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and
hold the and buttons simultaneously for 3 seconds or more.
This function may not be supported depending on the model or geographical area.
- 27 -
Controlling External Devices with a Samsung Remote Control - Using the
Universal Remote Setup
Control the TV and connected external devices with a Samsung remote control.
This function may not be supported depending on the model or geographical area.
You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Specific external devices connected to the TV may not support the universal remote feature.
Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the
remote control.
If you have difficulty controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.
This function may not operate properly depending on the TV installation environment and the features of external devices.
Press the menu to learn more about the functions of each Game Controller button.
- 28 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
The device is automatically connected to the TV. After the connection process is finished, you can access the menu
of the connected device using your TV remote and control the device.
You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do
not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote Setup."
Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and when those devices are either in standby
mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
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Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a keyboard, mouse or gamepad to make it easier to control the TV.
If you connect a mouse, it is available only in the Internet app and Workspace function.
For more information, refer to Input Device in Connection Guide ( (left directional button) Connected Devices
Connection Guide Input Device)
If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available
devices again.
A maximum of four gamepads can be connected, regardless of connection method (e.g., USB or Bluetooth).
This function may not be supported depending on the model or geographical area.
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Using the keyboard and mouse
Button Description
Directional keys Moves the focus.
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
Number keys Enter numbers
F1 key Turns on or off the TV
Displays the Settings menu / numeric keypad / Option pad / SmartThings app
F2 key Each time you press this button, Settings menu / virtual numeric pad / Option pad /
SmartThings app are displayed alternately.
F3 key Plays/pauses
F4 key Displays the Settings screen
F5 key Displays the Home Screen
F6 key Displays the Sources screen
F7 key Displays the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
Page Up / Page Down Scrolls a webpage displayed by the Internet app.
The key operation may differ depending on some apps or the keyboard.
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Using the Gamepad
Check the supported gamepads. Try Now
This function may not be supported depending on the model or geographical area.
- 32 -
Some keys are not available on this product depending on controller.
Force feedback :
Tizen TVs will support only XInput mode for the supported gamepads.
- 33 -
Using the controller
Button Description
Left joystick and dpad 4 way navigation
Pressing and holding the Home button (During cloud game play) Quick panel
Option button on the left Game Bar (when Game Mode is turned on and an external source is connected)
X button or button (Sony Only) Numeric buttons (123)
Pressing and holding the left and right Power Off (Turning power on is not possible)
joysticks simultaneously On The Frame models, the TV goes into Art mode.
The button operation may differ depending on some apps or the controller.
If you connect controller to this product by Wi-Fi solution, you cannot use UI navigation function.
*Gaming Hub and Cloud game may not be supported depending on the country.
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Setting up the input devices
(left directional button) Settings All Settings Connection External Device
Manager Input Device Manager Try Now
• Keyboard Settings Try Now
You can set up the keyboard with the Keyboard Language and Keyboard Type functions.
You can set up the mouse with the Mouse Pointer Size, Primary Button and Pointer Speed functions.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.
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2.
Editing Buttons
By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly
perform the editing function.
This function is only available when the Show Editing Buttons feature is turned on.
3.
Settings
Select on the virtual keyboard screen. The following options are available:
The options available may differ depending on the function running currently.
• Recommended text
– Recommended text
• Keypad Language
– Keypad Layout
Entering Text using the remote control's microphone and the on-screen virtual keyboard
When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into
the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as
text.
Entering text with your voice may not be supported for some functions.
This function may not be supported depending on the model or geographical area.
The Samsung Smart Remote may not be supported depending on the model or geographical area.
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Smart Features
You can enjoy various apps with Smart Hub.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or
listen to music and perform more functions.
To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung
account.
Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Smart Hub service outages can be caused by disruptions in your network service.
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Displaying the Home Screen
Press button.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
2. Search
Search for channels, programs, movies, and apps offered by Smart Hub.
This function may not be supported depending on the model or geographical area.
3. Ambient
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient mode, press the left directional button Home. Press the button to
turn off the TV.
This function may not be supported depending on the model or geographical area.
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.Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content, such as artworks, photos, or to display the content.
4. Daily+
Offers a variety of practical apps, including a home workout app, video chat app and remote medical service app,
allowing you to conveniently experience different lifestyles at home.
This function may not be supported depending on the model or geographical area.
5. Game
Play games from the TV screen by connecting a Controller to the TV. Configure settings to optimize the Controller
and audio device for playing games.
This function may not be supported depending on the model or geographical area.
6. Home
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and
use the apps from the TV.
7. Menu
Manage external devices connected to the TV, and configure settings for various functions available on the TV.
8. Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal
information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Privacy by navigating to (left directional button) Settings All Settings General & Privacy Terms &
Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
Reset Smart Hub ( (left directional button) Settings Support Device Care Self Diagnosis Reset
Smart Hub). Try Now
This function may not be supported depending on the model or geographical area.
- 39 -
Launching Smart Hub automatically
(left directional button) Settings All Settings General & Privacy Start Screen
Option Start with Smart Hub Home Try Now
Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this
option to enable or disable the feature.
This function may not be supported depending on the model or geographical area.
- 40 -
Automatic casting in Multi View
(left directional button) Settings All Settings General & Privacy Start Screen
Option Autorun Multi View Casting Try Now
Casting YouTube content from the mobile device automatically displays the content on Multi View.
It is available on the screen for any broadcast, external device, or app that supports Multi View.
This function is activated when the Auto Rotating Accessory (sold separately) is connected.
Change PIN may not be supported depending on the model or geographical area.
- 41 -
Using Ambient Mode
Learn about the functions available in Ambient mode.
Set your TV to display a photo or content you desire when the TV is not used.
On The Frame models, the Ambient mode is integrated in the Art mode.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Getting to Know Ambient Mode
Press View Help to briefly view information about Ambient mode, including functions.
2.
NFT app List
You can download images from the NFT apps and use them in Ambient mode. You can move the app to another
location by selecting List Edit located at the end of the list.
Whenever a new NFT app is released, you can display a wider variety of NFT artworks.
- 42 -
3.
Function and content preview
Select a preferred content and a preferred background and set them as your Ambient mode. While in Ambient
mode, press the Select button and then the Up directional button on the remote control to view the content details.
You can use the SmartThings app on a Mobile Device to select a desired content and change the settings. Indicates content
perfectly suited for the time of the day.
Available content categories may differ depending on the model or geographical area.
Change the artwork to display in Ambient mode. Press the Select button on the remote control to move the
focus to an artwork. Use the left or right directional button to move to the desired art work, and then press
Select button on the remote control.
• View Details
• Favorite
Add or delete specific images in Favorite by pressing the Select button and then the Up directional button on
the remote control. To view items that are set as Favorites, navigate to Ambient Favorite.
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• Edit
– Weather Filter
– Time Filter
– Color
– Vibes
– Backgrounds
– Shadow Effects
– Filter
– BGM Mode
• Screen Settings
You can adjust the settings such as content brightness, saturation, and color tone.
– Brightness
– Saturation
– Color Tone
- 44 -
Selecting Content Category
Available content categories may differ depending on the model or geographical area.
Browse a variety of new and adventurous content with an app that provides NFT works.
• Favorite
While in Ambient mode, press the Select button on the remote control and press Favorite to save the
displayed content to Favorite.
• Special Edition
Allows you to enjoy creative artwork and interior design content created by the world's finest artists and
designers.
• Cinemagraph
Adds a looping animation to a specific part of the photo to make it more attention-grabbing.
• My Album
Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient
mode screen.
To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.
For more information about how to configure the photo settings, select How to Select Photos.
• Q Collection
• Mood
Enjoy a range of options to create the right ambience to suit your mood.
• Relaxation
Relax with a selection of calming content inspired by nature to soothe your mood.
- 45 -
• Décor
• Info
Allows you to select essential real-time information, such as weather, temperature, time, and news.
• Artwork
Allows you to select content such as world famous photos and artwork.
• Background Theme
Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When
you use this function, there may be a delay in image transmission and optimization depending on network conditions.
A created Background Theme can be set as the background for content. To set it as the background for content, press
the Select button on the remote control while in Ambient mode, and select Edit.
• Routine
Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines
via the SmartThings app.
The image on your TV may differ from the image above depending on the model and geographical area.
- 46 -
4.
Ambient Screen Options
This menu can be found at the bottom of the Ambient home. To configure the option settings, scroll down to the far
bottom.
• Auto Brightness
When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the
surrounding light level.
• Sleep After
Sets the time when the Ambient mode screen turns off automatically.
If there is no remote control input for the set time, the screen goes off.
• Reset My Album
• What is Ambient?
If the TV is off and the button is pressed, the Home screen appears.
- 47 -
Using Art Mode
Learn about the functions available in Art Mode.
You can use Art mode function to display image content such as artworks or photos when you are not watching TV
in full screen mode.
• Press the button while using the TV, the TV switches to Art mode.
• To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller
button of the TV.
If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.
• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and
the TV can be automatically turned off.
The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.
• Configure the motion sensor settings by using Art Mode Options ( left directional button Art Art
Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV
may automatically turn on or off by detecting user motions and other visual changes.
This function may not be supported depending on the model or geographical area.
• While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.
This function may not be supported depending on the TV model or mobile device.
Supported features may differ depending on the version of the SmartThings app.
- 48 -
About the Art Home screen
left directional button Art
The image on your TV may differ from the image above depending on the model and geographical area.
1.
List of image categories
From the displayed list of categories, select an image and press the Select button to view details about the image.
Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an
artwork by purchasing it or subscribing to the Membership.
If you select a saved image, the TV goes into Art mode. In Art mode, press Select button on the remote control to
use the following menu options:
Available content categories may differ depending on the model or geographical area.
Change the artwork to display in Art mode. Press the Select button on the remote control to move the focus to
an artwork. Use the left or right directional button to move to the desired art work, and then press Select
button on the remote control.
• View Details
- 49 -
• Favorite
Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set as
Favorites, navigate to My Art Store Favorite.
• Mat
Customize the border style and color to suit your preferences. To save changes, select the desired mat style
and color, and press either the Select or button.
Supported border styles may differ if the image aspect ratio is not 16:9 or the image resolution is lower than the
recommended resolution.
Recommended resolution: 1920 x 1080 (for 32LS03D models) or 3840 x 2160 (for 43-inch and larger models)
• Screen Settings
– Brightness
Adjust the screen brightness. Press the Select button to save the change.
– Color Tone
Adjust the image colors. Press the Select button to save the change.
– Brightness Reset
• Recent
- 50 -
The image on your TV may differ from the image above depending on the model and geographical area.
2.
My Art Store
• Favorites
– Delete
• Membership
If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new
artwork periodically to suit your preference.
If you subscribe to a membership during your free trial period, your account is immediately switched to a membership
account regardless of the remaining trial period, and you can use a variety of artworks without any restrictions.
• Payment Info
View artwork purchase details, and easily purchase artworks by entering required payment information.
• History
- 51 -
3.
Art Mode Options
This menu can be found at the bottom of the Art home. To configure the option settings, scroll down to the far bottom.
• Sleep Options
– Sleep After
The TV automatically turns off if no motion is detected around the TV for a specified period of time. Press
the Select button to specify a time period.
– Motion Detector
Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level.
Motion Detector may not be supported depending on the model or geographical area.
– Night Mode
The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV
to automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the
mode on or off.
• Art Effect
The Art Effect is turned on by default. This displays content as close as possible to the original artwork. If you
turn off the effect, content is displayed in the customized picture quality.
• Reset My Album
• What is Art?
2. The USB memory is automatically recognized, and the screen displays a list of image, music, and video files that
are stored in the USB memory.
An alternative way to run the USB memory is to navigate to (left directional button) Connected Devices
and select the USB memory.
3. Navigate to the folder that contains the image file you want to save to the TV, and then select Options Send
to Art Mode.
4. Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.
Recommended resolutions (16:9): 1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)
- 52 -
Using Art mode with the SmartThings app
You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.
If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.
The features or terminology may vary depending on the version of the SmartThings app.
On tablet devices, Art mode features may not be supported by the SmartThings app.
Once you have installed the SmartThings app on your mobile device, you can use the following functions:
• Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to
the TV.
– Add Picture select 2 to 3 images Create Mat: Combine the 2 to 3 images to create a single image.
– My Album select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the
content as mobile photos.
– Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off
automatically.
– Setting Motion Detector: Set the sensor sensitivity so that the TV turns on or off automatically when motion
is detected in Art mode.
Motion Detector may not be supported depending on the model or geographical area.
– Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV
depending on the presence of light.
- 53 -
Precautions when using Art mode
Motion Sensor may not be supported depending on the model or geographical area.
• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion
sensor as well as the brightness and color tone of the screen can be affected.
• Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen
for long periods of time.
• The performance of the sensor may vary depending on the TV installation and operating environment.
– The screen brightness and color tone may be affected depending on the color of the floor on which the TV
stands.
– In an environment where special light sources other than standard light sources (halogen, fluorescent) are
used, the sensor's motion recognition performance may vary depending on the positions, types, and number
of the light sources.
– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not
work normally.
– If the TV is installed too high or too low, the sensor may not work normally.
– The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other
occurrence and start operating.
• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art mode,
such as inputs from the remote control ( (left directional button) Settings All Settings General
& Privacy Power and Energy Saving Auto Power Off). Try Now
– (left directional button) Settings All Settings General & Privacy System Manager
Time Sleep Timer Try Now
– (left directional button) Settings All Settings General & Privacy System Manager
Time Off Timer Try Now
– (left directional button) Settings All Settings General & Privacy Power and Energy
Saving Screen Saver Try Now
- 54 -
About the Daily+ Home screen
Offers a variety of practical apps, including a home workout app, video chat app and remote medical service app,
allowing you to conveniently experience different lifestyles at home.
The image on your TV may differ from the image above depending on the model and geographical area.
• SmartThings
It allows the TV to connect and control the detected various devices in the same space.
This function may not be supported depending on the model or geographical area.
• Workspace
- 55 -
Using Samsung Gaming Hub
Gamestream a wide variety of games right on your TV through Samsung Gaming Hub. Connect your controller
through Bluetooth or USB.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Learn More
Provides information about Samsung Gaming Hub and details on how to use devices.
2.
Accessories and Music / Accessories
• Controllers
For more information about supported controllers, refer to "Using the Gamepad".
• Audio
• Music Player
This function may not be supported depending on the model or geographical area.
3.
Apps and Devices
- 56 -
4.
Game list
Purchase games or subscribe to service offered by the Samsung Gaming Hub. Select a game to view the game
details.
The image on your TV may differ from the image above depending on the model and geographical area.
5.
Game Activity and Options
This menu is provided at the very bottom of the Samsung Gaming Hub screen. To configure Game Activity and Options,
scroll down to the very bottom.
The age limit is only supported to cloud game browsing domain in Gaming Hub.
• Personalization
Tailored content is recommended, according to the games recently played by the user and the content the user
is interested in.
• Tutorial
Provides information about the Samsung Gaming Hub and details on how to use devices.
- 57 -
Using the Home Function
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps, and
use the apps from the TV.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
For You / Discover
The app makes personalized recommendations based on the user’s viewing experience. View currently popular
content, or add frequently used apps to the Home screen.
For more information about For You / Discover, refer to "About the For You / Discover Home Screen."
The name of this function may appear differently depending on the model or geographical area.
2.
Live
Watch TV programs currently on the air. Access the Guide screen to check the broadcast schedules and set up
scheduled viewing for the programs you want.
For more information about Live, refer to "About the Live Home Screen."
This function may not be supported depending on the model or geographical area.
3.
Apps
Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from
the TV.
For more information about Apps, refer to "About the Apps Home Screen."
- 58 -
About the For You / Discover Home Screen
This screen makes personalized recommendations based on the user’s viewing experience.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Recent
Access your last watched TV program, app or last used input source.
2.
Recommended for You / On Now
The name of this function may appear differently depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
This function may not be supported, depending on the input signal and settings.
• On Now
Display a list of TV programs or Samsung TV Plus content items currently being aired.
- 59 -
3.
App List
Add frequently used apps or delete apps on the Home screen, to suit your preferences.
4.
List Edit
From the end of the list, select List Edit. Move the focus to the app to relocate, and press the down directional
button on the remote control. Select Move from the option menu. Use the left or right button to reposition the
app and then press Select. This repositions the app on the Home Screen.
Alternatively, move the focus to the app to relocate, press and hold the Select button, and then select Move.
From the end of the list, select List Edit. Move the focus to the app to remove, and press the down directional
button on the remote control. Select Remove from the option menu. This removes the app from the Home
Screen list.
Alternatively, move the focus to the app to delete, press and hold the Select button, and then select Remove.
To add a deleted app back to the list or add a downloaded new app to the Home screen, refer to "Managing installed
apps."
- 60 -
5.
Universal Guide
Universal Guide is a function that allows you to search for and enjoy various content, such as TV shows, dramas, and
movies, in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app.
To access Universal Guide, press the down directional button on the remote control in Home Screen.
To enjoy the content from these apps on your TV, they must be installed on the TV.
When you watch some paid content, you may need to make a payment using their associated app.
Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
This function may not be supported depending on the model or geographical area.
All YouTube 8K content recommended and provided through the Home screen of 8K TV is attributed to YouTube.
The picture quality of YouTube 8K Content can be affected by a variety of factors, including location, Internet bandwidth
used at home, and Internet access speed.
Depending on your Internet connection environment, it may be temporarily played at a resolution rather than an 8K
resolution.
The recommended connection speed for receiving 8K image quality (8K resolution) is at least 80 Mbps.
The loading time it takes to start watching YouTube 8K Content may vary depending on the Internet bandwidth or Internet
access speed you are using at that time.
In the future, depending on the operation policy of Samsung and YouTube services, whether YouTube 8K content is
recommended through the Home screen may vary.
This function may not be supported depending on the model or geographical area.
.edia Options
M
This menu can be found at the bottom of the For You / Discover home. To configure the option settings, scroll down to the
far bottom.
This function may not be supported depending on the model or geographical area.
• Preferences: Select a preferred service to receive content recommendations to suit your preference.
• Continue Watching: Choose content providers for Continue Watching. You can continue watching different
shows in one place from all the Continue Watching-supported content providers listed below.
• Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.
• Auto Play Sound: When you browse and preview content, you can set the sound to come out or not
automatically.
- 61 -
About the Live Home Screen
View TV programs currently on the air. Access the Guide screen to check the broadcast schedules and set up
scheduled viewing for the programs you want.
The image on your TV may differ from the image above depending on the model and geographical area.
This function may not be supported depending on the model or geographical area.
1.
On Now
Display a list of TV programs or Samsung TV Plus content items currently being aired.
This function may not be supported, depending on the input signal and settings.
2.
Guide
See the programming schedules of different channels on a single screen. Use Guide to view the daily program
schedule for each broadcaster. You can also find out detailed information about programs, watch a specific
program, or schedule the recording of a program.
3.
Genre
Select a genre to sort and display specific channels to suit your preferences.
This function may not be supported depending on the model or geographical area.
- 62 -
About the Apps Home Screen
Download and run various apps from Smart Hub.
When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
depending on the model or geographical area.
The image on your TV may differ from the image above depending on the model and geographical area.
- 63 -
Installing an app
1. Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2. Select Install. When the installation is complete, the Open menu appears.
If the TV's internal memory is insufficient, you can install some specific apps on a USB device.
You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
- 64 -
Managing installed apps
To manage installed apps, access App Settings.
App Settings can be found at the bottom of the Apps screen. To access App Settings, scroll down to the bottom.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Removing an app
2. Select Delete.
Ensure that the related app data is also removed when you remove an app.
2.
Adding apps to the Home Screen
3. After the Home Screen appears, move the selected app to the desired location.
If the selected app is already added to the Home Screen, this function is disabled.
- 65 -
3.
Locking and unlocking apps
2. Select Lock/Unlock.
To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in (left directional button)
Settings All Settings General & Privacy System Manager Change PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
4.
Moving apps
2. Select Move.
This function may not be supported depending on the model or geographical area.
5.
Reinstalling an app
2. Select Reinstall.
Reinstallation starts.
6.
Checking the app information details
7.
Automatically updating apps
- 66 -
About the Menu Home Screen
Manage external devices connected to the TV, and configure settings for various functions available on the TV.
The image on your TV may differ from the image above depending on the model and geographical area.
1. Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it
is time to schedule viewing, schedule recording, etc.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right
and the following functions are available:
• Delete All
• Settings
When you select Allow sound, notifications are displayed with a notification sound.
- 67 -
2. Connected Devices
For more information, refer to "Switching between external devices connected to the TV."
3. Settings
Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to
quickly configure frequently used features.
The Settings items may not be supported depending on the model or geographical area.
• All Settings
• Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button.
• Brightness
Easily configure the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R).
• Picture Mode
Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture
Mode.
• Sound Mode
You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select
button. To make fine adjustments, press the down directional button, and then select Equalizer Setup.
• Intelligent Mode
Improves your viewing experience by recognizing your content, usage patterns and the environment around
your TV.
This function may not be supported depending on the model or geographical area.
For more information about the Intelligent Mode, refer to "Using Intelligent Mode."
• Bluetooth devices
Connect your TV to Bluetooth devices. This can be done by selecting Bluetooth devices to automatically search
for Bluetooth devices.
Connecting Bluetooth devices may not be supported depending on the model or geographical area.
- 68 -
• Wi-Fi / LAN
Check your network connection. To check your network connection or change the connection settings, press
the down directional button, and select either Network Status or Network Settings.
This function may not be supported depending on the model or geographical area.
• Multi View
While watching the TV, you can simultaneously view multiple screens that are split.
This function may not be supported depending on the model or geographical area.
• Sleep Timer
You can turn off the TV automatically at a specific time. To change the sleep time, press the Select button. To
set the specific time at which the TV turns off automatically, press the down directional button, and then select
Set Up Off Timer.
• Game Mode
You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on
or off, press the Select button. To set the detailed options, press the down directional button, and then select
Go to Game Mode Settings.
This function is only available when an external input source is being used.
For more information, refer to "Setting the Viewing Environment for External Devices."
This function may not be supported depending on the model or geographical area.
• Caption
You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select
button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility
Shortcuts.
• Audio Language
You can change to the audio language you want to hear. To make fine adjustments, press the down directional
button, and then select Go to Audio Options.
You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI
(eARC) for external devices that support the Dolby Digital+ format.
This function may not be supported depending on the model or geographical area.
- 69 -
• Picture Clarity
You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button.
To set the detailed options, press the down directional button, and then select Picture Clarity Settings.
This function may not be supported depending on the model or geographical area.
• Color Tone
You can select a color tone suitable for your viewing preferences. To change to a color tone that you want,
press the Select button.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences
and other energy-saving options.
This function may not be supported depending on the model or geographical area.
• Auracast
You can listen to the TV's audio by connecting to a Bluetooth audio device that supports Auracast.
This function may not be supported depending on the model or geographical area.
Some models support the Auracast feature. For more information about Auracast, refer to "Using Auracast."
• Support
These functions may not be supported depending on the model or geographical area.
4.
List Edit
From the end of the Settings list, select List Edit. You can change the location of functions in the Settings screen.
An alternative way to move a function is to move the focus to the function to move and then press and hold the Select
button.
- 70 -
Using a Samsung account
Create and manage your own Samsung account.
(left directional button) Settings All Settings General & Privacy System
Manager Samsung Account Try Now Try Now
You can view the entire text of the Terms & Policy in (left directional button) Settings All Settings
General & Privacy Terms & Privacy after logging in to your Samsung account.
Samsung account can be used on TV, mobile device, and website with one ID.
• Edit Profile
To protect personal information, enter Edit Profile and then Sign-in Method is set to Select your ID and input password
(high security).
If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
When the TV is used by multiple people, turn off Stay Signed In to protect personal information.
- 71 -
• PIN Setting
• Payment Info
• Back up
You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore
its settings with the backed-up settings.
• Product Registration
You can register the current TV or see the registered information. You can easily receive services after product
registration.
You can see the registered information or delete it at the Samsung account website (https://account.samsung.com).
You can read the Privacy Policy for Samsung accounts or change custom service settings.
• Sync Internet
Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites
and website bookmarks that you registered on other devices.
For more information about the terms and conditions, special terms, select View Details.
• Remove Account
You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are
not unsubscribed.
To unsubscribe from your Samsung account, visit the Samsung accounts website (https://account.samsung.com).
• Sign Out
When multiple people share the TV, you can sign out of your account to prevent others from using it.
To sign out of your Samsung Account ( (left directional button) Settings All Settings General &
Privacy System Manager Samsung Account), move the focus to your account's icon, and then press the Select
button. When a pop-up window appears, select Sign Out.
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Using Workspace
Use the remote function to connect to and use a Windows PC, Mac, or mobile device from the TV.
Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.
For easy computer use, connect a keyboard and a mouse to your TV in advance.
This function is only available for PCs that support wireless screen sharing.
This function may not be supported depending on the model or geographical area.
Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can
easily connect a remote PC.
1. Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC.
3. When the PC is turned on and connected via the network, Workspace's Home Screen displays the PC.
The Easy Connection to Screen PC app is available in Windows 10 and later versions only.
Depending on the network environment including the firewall configuration, router type, and wireless signal strength,
connection problems may occur, such as low speed, disconnection, or limited connection.
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Connecting a Remote PC
left directional button Daily+ Workspace Windows PC Manual Connection Try Now
left directional button Daily+> Workspace Mac Remote Login Try Now
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual
Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of
the remote PC or select a saved profile. Enter a correct username and password. If there is any computer that can
be accessed via the same network, the found IP is displayed.
To register a frequently used PC, move the focus to Manage User Profiles, and then press the Select button. When a pop-
up window appears, select Add, and then enter the PC information.
When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving
mode.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.
Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.
• Windows OS:
1) Right-click the My PC icon on Desktop or Windows Explorer and then click Properties.
2) Click Remote Desktop and select Activate Remote Desktop.
• Mac OS:
If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote
computer.
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2. Enter the required settings for connecting the computer remotely.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
PC/Profile
• In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd"
command in Settings Network and Internet View Network properties or in Start Run, and then run
“ipconfig” to check the IPv4 address of the computer.
• In case of Mac, you can check the IP address in Settings Remote Access.
• When the TV and computer are not within the same network, it is required to know the public IP and configure
the router and AP. Check whether the router connected to the computer supports port forwarding. When the
company provides additional security features such as firewall, seek help from a security officer.
Home Office
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2.
Username
3.
Password
For use of PIN, do not enter PIN but the specified password of the computer.
For more information about playing multimedia content, refer to "Playing pictures/video/music."
To use this function, the folder sharing option on the computer to access must have been enabled as shown below:
• Windows OS:
• Mac OS:
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
When playing a video file via a remote computer, the screen or sound breaking may be encountered.
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Using Samsung DeX
Run Samsung DeX on your mobile device to connect the software to the TV.
Follow the on-screen instructions to connect Samsung DeX. Some models may not be searched when connecting
the TV from a mobile device through Samsung DeX. If that is the case, follow the instructions shown on the mobile
device screen to connect the software.
This function is available only on mobile devices that support the wireless Samsung DeX.
To add the web service, you must be signed in to your Samsung account.
Workspace browser not share data with Internet. (Web browser outside from Workspace)
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Using Web Service
You can access the web service by selecting the web service icon added to Workspace.
You can copy or paste any text. Some image formats are supported.
For easy and secured login in Web Service, Workspace Pass is additionally supported as well as Samsung Pass.
Set Samsung Pass or Workspace Pass to Use in left directional button Daily+ Workspace Run the
Workspace browser (Additionally select Microsoft 365 or Add Web Service) Internet Menu Settings General.
Workspace Pass allows you to easily manage the web service ID and password without biometric authentication on mobile
devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on
your TV.
However, the log in to Workspace Pass may not work depending on the site policy.
To securely access the web service, you can use the Workspace browser's automatic shutdown or clear the history logs.
Before accessing the web service, refer to "Read Before Using the Internet Function."
Workspace browser not share data with Internet. (Web browser outside from Workspace)
• F5: Refresh.
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Using the User guide
Control and read the manual embedded in your TV.
You can download a copy of the User guide from Samsung's website to view or print on your PC or mobile device (https://
www.samsung.com).
The image on your TV may differ from the image above depending on the model and geographical area.
1. (Search)
Select an item from the search results to load the corresponding page.
3. (Sitemap)
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4. (Index)
This function may not be supported depending on the model or geographical area.
5.
Device Care
Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or
request technical support.
The image on your TV may differ from the image above depending on the model and geographical area.
6. (Try Now)
Allows you to access the corresponding menu item and try out the feature right away.
7. (Link)
Access an underlined topic referred to on an User guide page immediately.
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Using the Internet
Surf the Internet on your TV.
You can use the Internet function more easily after connecting a keyboard and mouse.
You can scroll webpages with the directional button on the Samsung Smart Remote or Remote Control.
Before using the Internet, refer to "Read Before Using the Internet Function."
The Internet app has an embedded Samsung Pass Settings ( left directional button Home Apps Internet
Internet Menu Settings Samsung Pass).
With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with
Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.
However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been
logged in the mobile device with a Samsung account registered in Samsung Pass.
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Using SmartThings
It allows the TV to connect and control the detected various devices in the same space.
(left directional button) Connected Devices SmartThings Try Now Try Now
You can control the devices registered to the SmartThings cloud and devices directly connected to this product with
a remote control.
Functions that can be controlled by remote control may not work depending on the location of the device. In this case,
move the location of the device.
Power consumption may increase as SmartThings will operate when the TV is a low power or standby mode.
SmartThings Home
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Favorites
View devices or features that have been set as favorites from the Devices/Life/Routines tab.
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2.
Devices
View devices connected to SmartThings, and use the remote control to select and control any of the connected
devices. In Map View, you can check the status of registered devices.
If you log in with the same account used for the mobile SmartThings app, you can view devices, registered through
SmartThings, more intuitively from Map View.
.
L ist of devices compatible with the TV
3.
Life
Displays recommended Life services that can be viewed or controlled from SmartThings.
4.
Routines
View or run scenes created from the Routines tab in the mobile SmartThings app.
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5.
Location or Device near TV
• Place
• Devices near TV
Displays all the detected devices that can be connected and controlled.
You can run the control options after selecting a desired device.
6.
Add Device
Displays the list of devices that can be registered on your TV. You can register any by selecting a device.
7.
Samsung Account
Go to the Samsung account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
8.
Settings
Edit devices connected to SmartThings, or configure notification settings for the devices. You can also turn on the
Sensors or the SmartThings hub feature.
Use the SmartThings Hub features on various Samsung products to connect IoT devices (e.g., light bulbs, plugs, or
sensors) that are supported by SmartThings.
Make sure to log in to the same Samsung account on your TV as your mobile SmartThings app.
This function may not be supported depending on the connected device type.
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Register and manage devices via SmartThings Try Now
1. When there is a device detected near the TV, a registration pop-up appears on the TV screen.
To connect a Bluetooth device, make sure that the device has been paired.
To register an appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices and
options may differ depending on the model.
Select Close. Then the device registration pop-up does not appear.
You can register a device in (left directional button) Connected Devices SmartThings Add
Device.
(left directional button) Connected Devices SmartThings, you can see available options for each
device. Try Now
Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can
only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.
Connect a doorbell to your TV, to receive a notification of the doorbell video and speak with the visitor while
watching TV.
Only WWST (Works with SmartThings) certified doorbells are supported. Supported options may vary, depending on the
device.
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Use the screen's sensors via SmartThings Try Now
When you activate the sensor, you can see the sensor device on the SmartThings Device tab. You can create various
IoT scenarios with TV without purchasing a separate IoT sensor.
The sound sensor is supported when the microphone switch at the bottom of the TV is turned on. The TV microphone may
not be supported, depending on the model and region.
With Bixby on the product, you can control devices connected to SmartThings, as well as the TV, using voice
commands.
This function may not be supported depending on the connected device type.
Control the display device from the mobile SmartThings app Try Now
From the mobile SmartThings App, use the TV remote control functionality, such as On/Off, Channel, Volume, and
four directional buttons. You can also use Search, Apps, Ambient mode, Mobile Cam, and other functions from the
mobile app.
Routines in the mobile SmartThings app allows you to automatically run apps installed on the TV.
With Routines, you can turn on the TV at your desired time and automatically run frequently used apps.
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Playing pictures/video/music
Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
You can use the following functions on the media content list screen of a storage device.
• Filter By
• Sort By
This function may not be supported depending on the type of external device.
• Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list
is reloaded.
You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
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Playing multimedia content on a PC or mobile device
1. Select a device with media content in (left directional button) Connected Devices Sources. The
media content list in the device appears.
The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
Content on devices connected to the TV via your network may not play smoothly due to network communication problems.
If this occurs, use a USB device.
If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the
(left directional button) Connected Devices Sources screen.
Listening to your mobile device sound through the TV speaker using Sound Mirroring
Enjoy listening to music in your living space. Visualizations are generated on your TV that alter and respond to the
frequency of your music.
1. Search for and connect to your TV from the (Bluetooth) device list on your mobile device.
In some models, the image of the played content may differ depending on the mode.
If the TV and the soundbar are connected wirelessly, the operation may be restricted.
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Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo, or recorded content. The following buttons appear.
The provided buttons and functions may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the content you are viewing or playing.
• Pause / Play
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
• Stop
• Previous / Next
If video playback time is 3 seconds or shorter and you press the button, the video starts from the beginning.
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the option or press the
button.
You can use the following functions when the video is paused. Note that with the video paused, the TV does not
play audio.
– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or
option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
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• 360 Mode
Video files using the mjpeg codec do not support a 360-degree view.
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look
distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a
video file that provides a 360-degree view. When this function is started, the rotation starts in a short time.
When 360 Auto Rotation is focused, press the Select button to change to the following modes:
– General
– Dynamic
– Natural
When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending
on the image.
Video files that use the mjpeg codec do not support a 360-degree view.
When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
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• Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
• Shuffle
• Picture Off
• Screen Fit
• Zoom
Zooms in a photo.
• Background Music
• Options
The available options may differ with the model and content.
Function Description
Plays background music as you set in the pop-up window while the TV displays photos.
Background Music The music files must be saved in the same USB device as the photo files.
To pause the background music, select Background Music on the playback screen bottom.
You can set the detailed subtitle options such as the language, sync, size, and color.
Subtitles
If subtitles are not displayed correctly, check the encoding setting.
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Using Multi View
You can view multiple content items through Multi View.
To start Multi View, navigate to (left directional button) Settings Multi View. Next, select the item
you want from the Add View list. Or select Make My Own to configure a custom layout and screen. You can add or
delete a screen in the current Multi View screen by pressing the down directional key on the Samsung Smart
Remote.
With 8K models (QN7**D series or higher), you can configure a view with 3-5 screens.
The image on your TV may differ from the image above depending on the model and geographical area.
When Multi View is running, press the Select button to configure the following menus.
This function and the provided options for each menu icon may not be available depending on the model and region.
• App/Source
• Content
After selecting a content item, you can control the screen or change the app and source.
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• Maximize
Reduce the maximized screen to the original size, and return to the Multi View.
• Screen Size
• Screen Position
• Picture-in-Picture
Selects the position of a small screen on the full screen. The focusing left or right screen appears as small
window.
• Double Audio
You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
• Bluetooth Speaker
• Full Screen
• Delete
To close Multi View, press and hold the button or press the button on the Samsung Smart Remote.
This function operates only by TV broadcasts, external devices, or apps that support Multi View.
While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some
apps.
In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,
not from the receiver or Soundbar.
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Using Bixby
Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.
This function is available only if Voice Assistant is set to Bixby. ( (left directional button) Settings All
Settings General & Privacy Voice Voice Assistant) Try Now
To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not
signed in to your Samsung account.
Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
When the distance to the TV is within 3 to 4 m, optimal performance is provided. For more information on how to use this
function, refer to "I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer."
This function may not be supported depending on the model or geographical area.
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Starting Bixby using buttons on the Samsung Smart Remote
You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on
your Samsung Smart Remote, say a command, and then release the button.
• When you press the button, the icon appears at the bottom right of the screen. Press the Select button to
go to the Discover Bixby screen.
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Learning about the Discover Bixby Screen
The image on your TV may differ from the image above depending on the model and geographical area.
1. Account
Log out after going to the Samsung Account screen.
If you are signed out of your Samsung account, select Account to sign in.
2. Tutorials
View tutorials related to the Bixby.
3. Settings
You can change the settings for using Bixby.
These functions may not be supported depending on the model or geographical area.
These functions can be set in Bixby Settings ( (left directional button) Settings All Settings General &
Privacy Voice Bixby Settings. Try Now
• Voice Wake-up
Configure settings on how to wake up Bixby with your voice. You can configure the following settings: Hands-
free wake-up, Using your voice with a Soundbar’s microphone, Wake-up phrase, Talk to Bixby without wake-up,
and Wake-Up Sensitivity. ( Bixby Settings Voice Wake-up).
The Voice Wake-up function may not be supported depending on the model or geographical area.
This function can be used only when the microphone switch at the bottom of the TV is active.The microphone on TV is
not supported depending on the model or geographical area.
When the distance to the TV is within 3 to 4 m, optimal performance is provided. For more information on how to use
this function, refer to "I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer."
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• Language and voice style
This function may not be supported in Bixby depending on the language selected.
• Bixby Feedback
This function may not be supported depending on the model or geographical area.
• Preferred Services
Bixby will prioritize your preferred services for certain commands, but you can use any service by including its
name in you command.
• Privacy
You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.
• About Bixby
4.
Recommended commands
Displays recommended commands you can use to control the TV with Bixby given the current context.
If you do not want to see the recommended commands, set Voice Hint to Off. ( (left directional button)
Settings All Settings General & Privacy Voice Voice Hint) Try Now
5.
All Services
You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move
to the desired command, and then press the Select button. You can operate the TV with various voice commands.
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Read Before Using Bixby
• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Even if the TV is connected to the network, there may be no response due to a Bixby server error.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Find Your Service
Provider. Find Your Service Provider can be set in (left directional button) Settings All Settings
Broadcasting Service Provider Info & Settings. Try Now
If the settings for the service provider are not configured yet, configure them in (left directional button)
Settings All Settings General & Privacy Factory data reset. Try Now
Service provider settings in initial setup may not be supported on geographical area.
• To use the voice text input function and the search function, you must consent to provisions allowing third
parties to collect and use your voice data.
– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
– Consent to the collection and use of personal information for the voice interaction-based service.
• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
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Using the Game Bar
Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Game Genre
Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select
Custom 1 or Custom 2.
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2.
Screen Ratio
You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9).
You have to set the resolution from your PC only once at first time.
The Game Bar’s Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or
not to support the screen ratio of 21:9 and 32:9 depends on the title of the game so be sure to consult the game company.
3.
Minimap Zoom
Use the directional buttons and Select button on the remote control to zoom in on specific areas of the game screen
and adjust the zoom rate.
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4.
Game Motion Plus
Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or
adventure game which involves many dynamic scenes.
5.
More settings
6.
Virtual Aim Point
7.
Sound Output
Change the sound output device. (e.g. TV Speaker, Soundbar, Bluetooth headset, etc.)
8.
Help Guide
9.
Current status display
• FPS: Shows the number of frames per second in real time. If VRR is active, the frame rate changes.
Using FreeSync
The FreeSync feature allows you to play seamless games without video interruption or delay. To use the FreeSync
feature, activate the FreeSync feature from the external device.
– QN900D, QN8**D, QN95D, QN90D, QN87D, Q8*D (except for 50-inch model), S95D
For resolutions at which FreeSync is supported, refer to "Supported Resolutions for FreeSync (VRR)."
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Setting the Super Ultra Wide Game View
Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra
Wide Game.
If the TV is connected to a computer and Game Mode is set to either ON or Auto, the wide screen (21:9 or 32:9) is
activated from the Game Bar.
If you set the resolution on your PC for the first time, you can change the Screen Ratio through the Game Bar on your TV.
The supportable resolutions may differ depending on the model or HDMI port connected to the PC.
After setting the resolution, check if the PC’s Window or Mac screen changes when you change the Screen Ratio on the
Game Bar of your TV.
If the connected external device is a gaming device, the function does not work even if you change the name of Source to
"PC."
While you are playing a game, the screen ratio cannot be changed. Before running a game, first Select the
desired screen ratio on the Game Bar and then run the game. For some games, you need to match the game
resolution with the selected screen ratio in the Game Bar.
At the Super Ultra Wide resolution, use the (channel) buttons to move the screen position to the top, center, or
bottom.
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Configuring 144 Hz / 165 Hz / 240 Hz game settings
If the TV is a model that supports 144 Hz / 165 Hz / 240 Hz, you can play 144 Hz / 165 Hz / 240 Hz games.
• Models that support 144 Hz: S95D, S90D, QN95D, QN90D (except for 98-inch models)
32:9 3840 x 1080p @ 144 / 3840 x 1080p @ 165 / 3840 x 1080p @ 240
• Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
• When the Screen Ratio changes properly, the screen appears as shown below.
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Using Auracast
You can listen to the TV's audio by connecting to a Bluetooth audio device that supports Auracast.
This feature may not be supported depending on the models of the mobile device and Bluetooth audio device.
Using Auracast
(left directional button) Settings All Settings Sound Expert Settings Auracast
You can connect a Bluetooth device that supports Auracast to the TV.
Connect a Bluetooth audio device to the TV via the mobile device that is connected to the Bluetooth audio device.
This can be done by using the Broadcast menu in the Bluetooth settings in the mobile device.
The location of the Broadcast menu may differ depending on the mobile device model.
This feature can connect the TV to two or more Bluetooth devices that support Auracast, simultaneously.
This feature cannot connect the TV to a Bluetooth audio device that supports Auracast and a Bluetooth audio device that
does not support Auracast simultaneously.
The Auracast feature may not be supported depending on the mobile device model.
Audio volume can be adjusted from the mobile device that is connected to the audio device.
When this feature is turned on, audio cannot be played from the Bluetooth audio device that is already connected to the TV
and does not support Auracast.
If Auracast is turned on and you change the audio output device to the previously connected Bluetooth audio device,
Auracast automatically turns off.
While Auracast is in use, other devices that support wireless connection cannot be used together. (e.g., Bluetooth Speaker,
Wi-Fi Speaker, Headset, Soundbar, Gamepad, Keyboard, Mouse, Sound Mirroring, etc.)
Using a password
(left directional button) Settings All Settings Sound Expert Settings Auracast
Use Password
If you set a password, you should enter the password when you connect an audio device to the TV via a mobile
device, before using Auracast.
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TV Viewing and Recording
Use a variety of convenience features offered by your Samsung TV while watching TV. You can also edit your list of
channels and create a list of favorite channels.
In the Guide, you can see the daily program schedules for each station, see program information, choose a program
to watch, and set up a schedule viewing or recording.
The Record function may not be supported depending on the model geographical area.
To access information or additional features provided in the Guide from analog channels, you must set Service Provider
during the initial configuration stage.
To view Guide, you must first configure Clock ( (left directional button) Settings All Settings General &
Privacy System Manager Time Clock). Try Now
For details on how to use the remote control, refer to the image guide at the top right.
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Edit Channels / Edit
The name of this function may appear differently depending on the model or geographical area.
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2.
Channel Filter
3.
Additional options related to broadcast programs
Navigate to the desired program and press and hold the Select button to access the following options:
These functions may not be supported depending on the model and region.
• Schedule Viewing
• View Details
You can see detailed information about the selected program. The information may differ or may not be
provided depending on the broadcast signal.
• Record
• Stop
You can change the start and end times of scheduled program recordings.
• Schedule Recording
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Using additional features from the Guide
From the Guide, press either the or button to use additional features.
These functions may not be supported depending on the model or geographical area.
• Channel Filter
You can view channels and programs categorized by the types defined in Channel List.
• Schedule Manager
You can see the Recording & Schedule Manager or Schedule Manager screen.
For more information about Schedule Viewing, refer to "Setting Up Schedule Viewing."
• Antenna Type
- 107 -
Recording Programs
Record a current or upcoming program using a USB device instead of a video recorder.
Connect a USB device to use the TV's recording features. Carefully read all related precautions before using a recording
feature. For more information, refer to "Before Using the Recording and Timeshift Functions."
You can record only the programs that are received through an antenna.
The appears next to the programs and channels scheduled for recording.
This function may not be supported depending on the model or geographical area.
1. Select a program that is currently being broadcast and press the Select button.
2. Select Record from the pop-up menu to start recording.
• Schedule Recording
• Schedule Recording
1. Press the Select button while watching a broadcast to load the program details window.
2. Use the left or right directional button to navigate to a program scheduled to be broadcast, and press the
Select button.
3. Select Schedule Recording to schedule the recording of the program.
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Using the recording schedule management screen
1. On the remote control, press the or button.
3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.
The following options are available on the Recording & Schedule Manager screen:
• Recordings
Watch Recordings.
Buttons shown on the display will vary depending on the file being played back. For more information about playback
controls, refer to "Buttons and functions available while recording a program or Timeshift."
From the list, select a recording you wish to watch. The selected recording will start to play.
Move the focus to a recording to display Play, Delete, and View Details options on the right-side menu.
• Schedule Recording
Navigate to Schedules and press Schedule Recording. Add, edit, or cancel a program recording schedule.
Specify the Antenna, Channel, Repeat, Date, Start Time, and End Time settings and then select Save to schedule a
recording of a specific program at a specific time on a specific date.
Ensure that the TV's Clock( (left directional button) Settings All Settings General & Privacy
System Manager Time Clock) setting is correct. Try Now
– Edit
You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes
before the program starts and the end time up to 10 minutes after the program ends.
– Delete
– View Details
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• Settings
Change this setting so that the recording starts slightly earlier than the program start time shown in the
Guide.
Change this setting so that the recording ends slightly later than the program end time shown in the Guide.
– Symbol Information
Provide users with the information of the symbol and the explanation about an icon used in the schedule
manager.
The menus may not appear depending on the model or geographical area.
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Setting Up Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
This function may not be supported depending on the model or geographical area.
The appears next to programs that have been configured for a scheduled viewing.
To set up a schedule viewing, you must first set the TV's clock ( (left directional button) Settings All
Settings General & Privacy System Manager Time Clock) and set the time. Try Now
3. Select a program that will be broadcast using the left or right directional buttons.
4. Press the Select button, and then select Schedule Viewing to schedule viewing of that program.
3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.
• Schedule Viewing
Navigate to Schedules and press Schedule Viewing. Add, edit, or cancel a program viewing schedule.
Ensure that the TV's Clock ( (left directional button) Settings All Settings General & Privacy
System Manager Time Clock) setting is correct. Try Now
– Edit
You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can
be set to up to 10 minutes before the program.
– Delete
– View Details
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Using Timeshift
Watch scenes you missed and rewind to specific points of the program using Time Shift.
To activate Timeshift while watching a broadcast, press either the or button, and then use the directional
buttons on the remote control to select Timeshift or press the button. Try Now
Save the current broadcast program you are watching to a USB device to pause at specific scenes, view missed
scenes, or rewind to specific points in the timeline.
When the Timeshift function is running, some functions are not available in (left directional button) Settings
All Settings Broadcasting.
Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and
Timeshift Functions."
This function may not be supported depending on the model or geographical area.
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Buttons and functions available while recording a program or Timeshift
These are the controls and options available while recording broadcasts and using Timeshift.
Press the down directional button to display the control pad with the following options:
This function may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the functions.
• Pause / Play
You can use the following functions when the video is paused. Note that with the video paused, the TV does not
play audio.
– Slow Rewind or Slow Forward: Use or button to slow rewind or slow forward. Available speeds are
1/8, 1/4 and 1/2. Press the corresponding repeatedly to quickly increase the speed in slow mode by up to 3
times. To resume playback at normal speed, select button.
While using Slow Rewind, you will be able to see the time difference between the recorded broadcast's current
time and the rewound time.
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
When the Jump Backward function is activated, you can view the difference between the current recording time and the
current rewind time.
This function is not available while you are watching a program that is currently being broadcast.
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• Record
You can switch from the Timeshift function to the recording function. When switching to the recording function,
you can include the content recorded by the Timeshift function in the new recording.
You can set for what period of time the program will be recorded.
• Go to Live TV
While using Timeshift to view a previous scene, select Go to Live TV to return to live TV.
• Info
Loads a window containing information about the program being recorded or Time Shift has been activated for.
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Using the Channel List
Change the channel or check programs on other digital channels.
Use the Channel List screen to change channels or see what programs are being broadcast on other digital
channels.
• : A favorite channel.
The following options are accessible from the top left of the Channel List screen.
• Air / Cable
Depending on the incoming broadcast signal, this option may not be supported.
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Press the left button while in the Channel List screen to access the following options:
• All
The channels received to the currently selected Air / Cable are displayed.
• Samsung TV Plus
While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through
a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for
Samsung TV Plus.
This function may not be supported depending on the model or geographical area.
• Channel Type
Filters the list so that it includes channels of a selected type. However, Channel Type can only be used channels
contain the type information.
This function may not be supported depending on the incoming broadcast signal.
• Genre
Select a genre to sort and display specific channels to suit your preferences.
This function may not be supported depending on the model or geographical area
• Favorites
Displays favorite channels from *Favorites 1 / Favorites, *My List 1 through *Favorites 5 / My List 4.
* : The name of this function may appear differently depending on the model or geographical area.
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Using the channel edit function
Edit the channels stored on your TV.
2. Display the Channel List screen, and press Edit Channels / Edit on the bottom of the screen to access the edit-
channel screen.
• : A favorite channel.
Select a channel from the Edit Channels / Edit screen to access the following options:
• Delete / Restore
Once a channel is removed, it will not appear on Channel List. On the Edit Channels / Edit screen, the removed
channel will appear in grey. A recovered channel will once again be visible on Channel List.
• Rename Channel
From Edit Channels / Edit, select the channel you wish to rename and then select Rename Channel.
• Change Number
After selecting a channel to change in Edit Channels / Edit, select Change Number to change the channel
number.
This function may not be supported depending on the model or geographical area.
When a channel number is changed, its channel information is not updated automatically.
Save the changes made under Edit Channels / Edit and exit.
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Using a Personal Favorites List
Create frequently watched channels as favorite channels.
On the Edit Channels / Edit and Channel List screens, the icon appears next to favorite channels.
For details on how to access the channel edit screen, refer to “Accessing the channel edit screen.”
2. Press the left directional button on the remote control to select the desired Favorites.
Select *Favorites, *My List 1 - My List 4 / Favorites 1 - Favorites 5 on the Edit Channels / Edit screen and the
following functions are available.
Up to five Favorites can be created, which allows each member of the family to create their own favorites list.
* : The name of this function may appear differently depending on the model or geographical area.
• Add Channels
In the channel list, select one or more channels to add in the favorite list and then select Add Channels.
• Remove
• Change order
• Rename Favorites
Renames a My List.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
If the TV has saved channels, Auto Program or Auto Tuning deletes the existing list, and then saves the newly scanned
channels.
This function may not be supported depending on the model or geographical area.
Every time you access Program Rating Lock/Program Rating Lock Settings, you must enter the security PIN. You
must also enter this PIN to watch a blocked program. The default PIN is "0000." To change the PIN, go to
(left directional button) Settings All Settings General & Privacy System Manager Change PIN.
Try Now
The name of this function may appear differently depending on the model.
Program Rating Lock/Program Rating Lock Settings may not be supported depending on your input signal.
For more information about how to set your password, refer to "Setting up a password."
Change PIN may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock/
Program Rating Lock Settings blocks it. Enter the PIN to unblock the program when a message appears requesting
the code.
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Restricting Viewing to Specific Channels
(left directional button) Settings All Settings General & Privacy Parental
Settings Apply Channel Lock Try Now
By selecting the menu, you can turn on or off the Apply Channel Lock function.
If a channel is locked using the Edit Channels / Edit function, the PIN input window appears.
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Tuning broadcast signals manually
(left directional button) Settings All Settings Broadcasting Expert Settings
Manual Scan Try Now
You can scan for all the channels manually and store the scanned channels in the TV.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
Channel mode
• P (program mode)
When tuning is complete, the broadcasting stations in your area have been assigned to position numbers from
P0 to P99. You can select a channel by entering the position number in this mode.
These two modes allow you to select a channel by entering the assigned number for each air broadcasting
station or cable channel.
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Transferring channel list
(left directional button) Settings All Settings Broadcasting Expert Settings
Transfer Channel List Try Now
You can import or export the channel list to a USB storage. To use this function, the PIN number is required.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
This is the language you will hear while watching TV if the language is included in the broadcast signal.
• Audio Format
The supported audio format may differ with the broadcast program.
• Multi-Track Sound
You can select the multi-track sound function depending on broadcasting signal.
This function may not be supported depending on the model or geographical area.
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Setting the functions for the service provider
(left directional button) Settings All Settings Broadcasting Service Provider
Settings Try Now
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
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Picture and Sound
You can change the settings for the picture and the sound according to your preference.
(left directional button) Settings All Settings General & Privacy Intelligent
Mode Settings Intelligent Mode Try Now
In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, the content, and your usage patterns to
provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing
environment.
This function may not be supported depending on the model or geographical area.
– Optimized
Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the
content you're viewing.
– EyeComfort
EyeComfort syncs the sunrise/sunset times and ambient light intensity. After sunset, the mode provides
warmer colors and lower brightness. The sunrise and sunset times can manually be changed.
This function may not be supported by some models, modes or apps. (e.g., Ambient Mode, Art Mode, and Game Mode)
To use EyeComfort, first you need to set the current time. Configure the Clock( (left directional button)
Settings All Settings General & Privacy System Manager Time Clock) setting. Try Now
The sunrise/sunset time sync function provided in EyeComfort may work differently, depending on the area and
network connection.
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• EyeComfort Mode Settings
Set the sunrise and sunset time automatically. Or you can manually select the schedule.
– Start Time
This function is available only when EyeComfort Mode Duration is set to Custom.
– End Time
This function is available only when EyeComfort Mode Duration is set to Custom.
Analyzes ambient noise and provides optimal sound depending on the noise.
This function is available only when the microphone switch at the bottom of the TV is active and the sound output is set
to TV Speaker. The location of the microphone switch may vary depending on the model or geographical area. The
microphone on TV is not supported depending on the model or geographical area.
While using this function, the TV does not save the data.
This function may not be supported by some modes or apps (e.g., Game Mode).
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• Adaptive Sound+ / Adaptive Sound Pro
Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
This function can be used only when the microphone switch at the bottom of the TV is active and the sound output is set
to TV Speaker. The microphone on TV is not supported depending on the model or geographical area.
This function may not be supported by some modes or apps (e.g., Ambient Mode, Game Mode, Art Mode, and apps that
control the TV sound).
While using this function, the TV does not save the data.
The name of this function may appear differently depending on the model.
Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage
history by time period to automatically adjust the volume when you use an app or switch to an external input
source.
This function is only available when the sound output of the TV is set to TV Speaker.
This function's operation affects Auto Volume function, but it does not work the other way around.
This function operates based on your volume usage history, and may not operate if the volume usage history by time
period is insufficient.
The amount of difference made by this function does not exceed +/- 5 levels from the current volume, and this function
does not change the current volume if it exceeds 40.
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Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
You can select the Picture Mode that provides the best viewing experience.
Entertain and Graphic are supported only when you change the external device name to PC in PC mode.
• Dynamic
• Standard
• Eco
This function may not be supported depending on the model or geographical area.
• Movie
• FILMMAKER MODE
This screen mode provides picture quality certified by UHD Alliance. The image defined as FILMMAKER MODE
automatically switches to FILMMAKER MODE while watching.
This function may not be supported depending on the model or geographical area.
You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained
even after watching the picture defined by FILMMAKER MODE.
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Configuring advanced picture settings
(left directional button) Settings All Settings Picture Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
Adjust the overall picture brightness. The closer to 50, the brighter the picture.
Adjust the difference between the darkest and brightest areas between objects and their background. The closer
to 50, the larger the difference.
Adjust the outline sharpness of objects. The closer to 20, the sharper the object outlines.
Adjust the chroma of a video. The closer to 50, the deeper the colors.
Adjust the color tone. The higher either value, the redder or greener the video.
Apply the selected picture settings to the current input source or all input sources.
When LED Clear Motion or Clear motion is set to On, the screen appears darker than when it is Off.
Maximize the contrast ratio by automatically adjusting brightness for each section of the picture.
This function may not be supported depending on the model or geographical area.
Automatically adjust the contrast to prevent excessive brightness differences between brighter and darker
areas.
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• Auto HDR Remastering Try Now
Enjoy HDR-like picture quality – even with SDR content.
This function may not be supported depending on the model or geographical area.
Automatically adjusts the brightness with tone mapping processing according to the HDR content information.
This function is only available when the input signal is TV or HDMI (1080i).
Touch up an old video to improve the picture quality for a better viewing experience.
This function is only available when the input signal is TV or HDMI (1080i).
Adjust the brightness of the colors red, green and blue so that the brightest area of the picture becomes white.
Adjust the brightness of a dim picture. The closer to 5, the brighter the dim picture.
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• Color Booster Try Now
Select a range of colors that can be expressed on the picture.
This function may not be supported depending on the model or geographical area.
Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer.
This function may not be supported depending on the model or geographical area.
To use this function, use a Smartphone that is compatible with the function. The list of compatible models is
shown below.
– Galaxy models: Galaxy S, Galaxy Note, Galaxy Fold, and Galaxy Flip series models that were released after
January 2019
– iPhone models: Models with a Face ID function that were released after January 2019
• Peak Brightness
This function may not be supported depending on the model or geographical area.
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Changing the Picture Size and Position
Change the picture size and position for your TV.
These functions may not be available on Samsung TV Plus and some applications.
You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3.
Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to
"Picture sizes and input signals."
This function may not be supported depending on the Picture Size setting.
To change the picture position on analog channels, first enlarge the picture and then change the position.
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Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specific video formats.
When you connect a video game console such as PlayStation and Xbox, Game Mode is set to Auto. When you
connect the other game source such as PC, set the Game Mode to On through the above path. You can also set the
Game Mode quickly from Home Screen ( (left directional button) Settings Game Mode ).
When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar
appears. This function may not be supported depending on the model.
When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. Sound Mode may not be
automatically switched depending on the selected audio device on the Sound Output menu.
When Game Mode is set to On, some functions are not available.
To use a different external device on the same port, remove the game console connection, set Game Mode to Off, and then
connect the external device to the port.
The Game Mode functions used for Nintendo Switch™ are subject to change without prior notice.
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Setting the Game Mode details
(left directional button) Settings All Settings Connection Game Mode Settings
Try Now
These functions may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
You can make your games more immersive by using intense, three-dimensional sound optimized for games.
This function may not be supported depending on the model or geographical area.
You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in
dark scenes without washing out colors and contrast in brighter scenes.
This function may not be supported depending on the model or geographical area.
Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or
adventure game which involves many dynamic scenes.
– Blur Reduction
This function may not be supported depending on the model or geographical area.
– Judder Reduction
Remove flicker from a game video to play the game with a clearer picture quality.
Turn on this function to adjust the LED backlight to make dynamic scenes look clearer.
– Clear motion
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• Game Picture Expert
You can adjust the options for specific picture quality features of your game.
This function may not be supported depending on the model or geographical area.
– HDR10+ GAMING
Basic mode provides the most accurate representation of the game’s original creative intent. Advanced mode
provides enhanced representation of game content to maximize visual impact.
– Game HDR
In accordance with the HGiG (HDR Gaming Interest Group) standard, it sets the optimal image quality for HDR
games according to the brightness information of the contents.
When HDR sources are input in Game Mode, this menu is activated.
Game HDR entry path may be different in some models. ( (left directional button) Settings All
Settings Connection Game Mode Settings Game HDR)
Automatically finds and zooms in on the minimap by analyzing the screen when using the Minimap Zoom
feature.
This function may not be supported depending on the model or geographical area.
If the Input Signal Plus feature is turned off, HDR signals sent from an external device cannot be received.
When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the
Input Signal Plus function to On, the TV screen may flicker.
When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD
frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K models
(QN7**D series or higher)."
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Using HDMI Black Level
(left directional button) Settings All Settings Connection External Device
Manager HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors
generated by external devices connected to the TV via an HDMI cable.
This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
• Picture Adjustment
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Configuring a Sound Mode and Expert Settings
Change the Sound Mode and adjust Expert Settings.
You can select the available sound mode that you prefer for a content type or your listening environment.
You can personalize the sound quality by adjusting the following settings.
Supported menu options may vary depending on the Sound Output setting.
Adjust the volumes of the left and right speakers to balance the sound levels.
When the TV is used in portrait mode, the Balance function may not work properly.
Customize the TV sound by adjusting the volume of high-pitched and low-pitched sounds.
This function is not available when the Adaptive Sound Pro or Active Voice Amplifier function is turned on.
This function is not available when the Sound Mode function is set to Adaptive Sound, Game or Amplify.
The name and properties of this function may appear differently depending on the connected external device.
You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device
connection.
Select a digital audio output format. If you select Auto, the audio output mode automatically changes to the
mode supported by the connected soundbar or A/V receiver.
If you select the Pass-Through option, audio data is output with no processing.
This function is available when the input source is HDMI and the receiver is connected via HDMI-eARC.
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• Digital Output Audio Delay Try Now
Adjust the output delay time for digital audio.
This function is available when the input source is HDMI and the receiver is connected via HDMI-ARC or HDMI-eARC.
When the receiver can't process the input source, it may operate in the Auto option.
When watching Product through the embedded speakers, the virtual surround sound effect of Dolby Atmos can
be turned on or off.
If the TV has been installed in portrait mode by using separate accessories, the virtual surround sound effect
through the TV speakers does not work.
Automatically adjusts the sound to a certain level when changing channels or switching to another external
input.
This function may not be supported depending on the model or geographical area.
• Auracast
You can listen to the TV's audio by connecting to a Bluetooth audio device that supports Auracast.
Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
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Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
(left directional button) Settings All Settings Sound Sound Output Try Now
You can select which speakers the TV uses for audio output.
If the soundbar is connected to the TV via both HDMI and Optical, HDMI may be selected first even if you select Optical.
External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some
sound menus are not supported.
• Q-Symphony links Samsung speakers to your TV speakers to play sounds from the different speakers
simultaneously, offering the ultimate surround sound experience.
Make sure to connect a USB sound device directly to a USB port. (USB hubs are not supported.)
Some USB sound device models may not be compatible with the TV.
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Listening to the TV through Bluetooth devices
(left directional button) Settings All Settings Sound Sound Output Bluetooth
Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer to
the user manual for your audio device such as Bluetooth speaker, soundbar, and headphones for detailed
connection and usage.
If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use
this pop-up window to activate / deactivate the Bluetooth audio device.
The sound quality may be affected by the condition of the Bluetooth connection.
Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."
On some models, you can connect and use two Bluetooth devices simultaneously.
If multiple BT audio devices and BT input devices are simultaneously connected, sound from the audio devices may be
choppy or key data from the input devices may be dropped.
The number of BT audio devices for connection can be limited to one device, for a stable game service.
If a call comes in while you listen to TV sound with Galaxy Buds, the Buds connects to the mobile phone and the TV sound is
muted for connecting to the call.
When the call is ended, the Buds automatically connects to the TV. This feature is supported only when the TV and mobile
phone are connected to the same Samsung account.
If the Galaxy Buds is disconnected while listening to TV sound with the Buds, the TV sound is muted.
Some models support the Auracast feature. For more information about Auracast, refer to "Using Auracast."
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Playing TV sounds by configuring Q-Symphony Settings
left directional button Settings All Settings Sound Q-Symphony Setup
Use the Q-Symphony Setup feature to configure wired or wireless symphony settings.
Configuring wired symphony settings is possible only when a Samsung audio device that supports wired symphony
functionality is connected to HDMI or Optical.
For Samsung audio devices that support Wi-Fi and Q-Symphony, it is possible to configure wireless symphony settings.
It is not possible to turn on wired symphony and wireless symphony modes simultaneously.
Some models can connect to two wireless audio devices at the same time.
This feature may not be supported, depending on your TV model and Samsung audio device.
If you set a Samsung wireless audio device as a device for wireless symphony, it is possible to set a position.
Position setting may not be supported, depending on the Samsung wireless audio device.
For device specifications, refer to the user manual for the Samsung audio device.
This function is not supported if your TV model is The Frame and installed in portrait orientation. To use the TV in landscape
orientation, set up the feature again.
If Samsung soundbars or Samsung wireless speakers that support Q-Symphony are connected, surround sound
configuration can be used when the following conditions are met.
• Two or more Samsung wireless speakers of the same type are connected to the same wireless network.
• A Samsung audio device that supports Wi-Fi is connected to the same wireless network as the TV.
For details on how to connect and use a Samsung audio device that supports Wi-Fi, refer to the device user manual.
Some Samsung wireless audio devices may not support a configuration that includes soundbars.
If you turn on screen mirroring mode while using a Samsung audio device that supports Wi-Fi, the connection is
disconnected.
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System and Support
You can configure system and support settings such as clock, timers, energy usage and software updates.
(left directional button) Settings All Settings General & Privacy System
Manager Time Try Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV
anytime.
The accuracy of the time information received may differ with the channel and signal.
If you get your TV signal from a cable broadcast receiver/set-top box or a satellite receiver/satellite set-top box connected
to an HDMI or Component port, you must set the current time manually.
This function is only available when the Clock Mode is set to Auto.
This function may not be supported depending on the model or geographical area.
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Changing the current time
(left directional button) Settings All Settings General & Privacy System
Manager Time Clock Time Offset Try Now
Time Offset adjusts the time through a network connection.
This function is available only when Clock Mode is set to Auto, the TV fails to receive time information through normal
broadcast signals, and the TV is connected to a network.
When power is cut off and then supplied, the settings for Date and Time are reset to deactivate the On Timer. When
their settings are assigned again, the On Timer is activated.
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
for up to 180 minutes after which it will turn off the TV.
To use this function, first set the Clock ( (left directional button) Settings All Settings General & Privacy
System Manager Time Clock). Try Now
This function may not be supported depending on the model or geographical area.
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Using the Power and Energy Saving Functions
Reduce the TV's energy consumption.
Automatically adjust the picture brightness based on the ambient light level.
This function is not available when the Adaptive Picture function is turned on.
This function may not be supported depending on the model or geographical area.
When Brightness Optimization is turned on, you can manually adjust the minimum brightness of the TV screen.
This function acts only when the value is less than the setting in (left directional button) Settings
All Settings Picture Expert Settings Brightness. Try Now
This function is not available when the Adaptive Picture function is turned on.
This function is not available when the Adaptive Picture or Game Mode function is turned on.
Choose which screen mode you would like when the power is turned off.
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• Screen Saver Try Now
Activate a screensaver when your TV displays a still image for two hours or more.
If your TV displays the same still image for 2 minutes, Screen Saver is automatically activated. Screen Saver cannot be
turned off, to ensure protection of pixels. (S8*D/S9*D Series)
When the TV is connected to Wi-Fi, this feature checks Wi-Fi signals and remote control usage data to determine
whether the TV is used. If the TV is left idle, the feature automatically switches off the screen.
Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote
control are not used for the set period of time.
In some regions, the Auto Power Off function may not be supported when Samsung TV Plus is operating.
You can check the Samsung Smart Remote's remaining amount of the battery.
Alerts users so that they can hold the remote control correctly, if the remote-control grip sensor senses any
incorrect orientation of the remote control. When turned off, the alert turns off.
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Using the Panel Care Functions
Adjusts settings to protect the screen.
• Pixel Shift
When the Pixel Shift mode is used, some of the screen edges may move outside the screen borders and may not be
visible. To fix the screen at the home position, turn off the Pixel Shift mode.
To prevent afterimage when viewing content with a lot of static images, turn on the Pixel Shift mode.
Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.
• Pixel Refresh
Adjusts pixels to provide a clearer screen. Some features, such as reservation, recording, and voice recognition,
do not work during Pixel Refresh.
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Updating the TV's Software
View your TV's software version and update it if necessary.
DO NOT turn off the TV's power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings may be reset to their defaults after a software
update.
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB
device to the TV to update.
To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update
package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
If the TV is connected to the network, you can have the TV's software update itself automatically while you are
watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this
function disabled, use the Select button to turn it off.
This function may take a longer time if another network function is running concurrently.
This function may not be supported depending on the model or geographical area.
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Using the Parental Settings function
Configure content or app security settings.
(left directional button) Settings All Settings General & Privacy Parental
Settings Try Now
Restrict access to content or apps that require parental guidance. Locked content or apps can be accessed by
entering the password.
By selecting the menu, you can turn on or off the Apply Channel Lock function.
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Audio and Video Functions for the Visually or Hearing Impaired
You can configure the functions for the visually or hearing impaired.
Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
The shortcut menus may not appear depending on the model or geographical area.
You can go to Voice Guide, and then press the Select button to turn the function on or off.
The Voice Guide is provided in the language that is specified on the TV Language. However, some languages are not
supported by Voice Guide even though they are listed in the TV Language. English is always supported.
For more information about the TV Language settings, refer to "Changing the menu language."
Changing the volume, speed, and pitch, and the TV background volume of the Voice Guide
You can configure the Volume, Speed, Pitch, and the TV Background Volume of the voice guide.
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Audio Description
(left directional button) Settings All Settings General & Privacy Accessibility
Audio Description Settings Try Now
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This
function is only available with broadcasts that provide this service.
• Audio Description
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
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White text on black background (high contrast)
(left directional button) Settings All Settings General & Privacy Accessibility
High Contrast Try Now
You can change Smart Hub and setting menu screens to white text on a black background and change the
transparent TV menus to opaque automatically so that text can be more easily read.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
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Setting the outline emphasis feature for viewers with low vision
(left directional button) Settings All Settings General & Privacy Accessibility
Relumino Mode Settings Try Now
This feature increases the contrast and brightness of the screen and emphasizes the outlines of images, so that
viewers with low vision can see the screen more clearly.
This feature is only available when the input signal is TV or HDMI. It may not be available for some videos.
This input signal may differ depending on the model and geographical area.
• Together Mode
Shows the screen displayed when Relumino Mode is turned on and the screen displayed when the mode is
turned off, side by side simultaneously.
This function may not be supported depending on the model or geographical area.
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Learning about the TV menu
(left directional button) Settings All Settings General & Privacy Accessibility
Learn Menu Screen Try Now
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
Showing captions
(left directional button) Settings All Settings General & Privacy Accessibility
Caption Settings Try Now
Set Caption to On to watch programs with the captions displayed.
This function has no relationship with the features for controlling sub-titles of DVD or Blu-ray players. To control DVD or
Blu-ray subtitles, use the sub-titles feature of the DVD or Blu-ray player and the player's remote control.
(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an external
device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with
digital channels.)
(Digital channels only) Works with digital channels. These functions may not be available in digital caption mode
depending on the broadcast.
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Listening to the TV through Bluetooth devices (for the hearing impaired)
(left directional button) Settings All Settings General & Privacy Accessibility
Multi-output Audio Try Now
You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you
can set the volume of the Bluetooth headphone higher than the volume of the TV speaker.
This function may not be supported depending on the model or geographical area.
For more information about connecting Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth
devices."
You can configure the operation speed of the remote control buttons so that they slow down when you continually
press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.
This function is activated only for programs that support broadcast captions.
Setting the color correction feature for users with color blindness
(left directional button) Settings All Settings General & Privacy Accessibility
SeeColors Mode Try Now
This feature helps users with color blindness experience richer colors. Use this feature to customize the colors for
your unique viewing conditions, to experience richer colors on the screen.
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Using Voice Assistants on the TV
You can change the settings of a Voice Assistant after selecting it.
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice Assistant only supports some languages, and the supported functions may differ depending on the geographical
area.
The Voice Wake-up function may not be supported depending on the model, Voice Assistant or geographical area.
To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.
To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant ( (left directional
button) Settings All Settings General & Privacy Voice Voice Assistant). Try Now
To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.
For an example of Voice command, see the Settings menus for each Voice Assistant.
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Using Other Functions
You can view other functions.
Setting up a password
(left directional button) Settings All Settings General & Privacy System
Manager Change PIN Try Now
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000."
This function may not be supported depending on the model or geographical area.
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to "0000."
Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset
after a preset amount of time. This function may not be supported depending on the model.
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Managing External Devices
(left directional button) Settings All Settings Connection External Device
Manager Device Connect Manager Try Now
When you connect external devices such as mobile devices or tablets connected to the same network as the TV so
you can share content, you can view the list of allowed devices and connected devices.
• Access Notification
Set whether to display a notification when an external device such as a mobile device or tablet attempts to
connect to the TV.
• Device List
Using AirPlay
(left directional button) Settings All Settings Connection Apple AirPlay
Settings Try Now
You can use AirPlay to view content from your iPhone, iPad, or Mac on the TV screen.
This function may not be supported depending on the model or geographical area.
1. Select Factory data reset. The security PIN entry window appears.
2. Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again
automatically and displays the Initial Setup screen.
For more information on Factory data reset, refer to the Simple User Guide that came with the TV.
If you skipped some steps in the initial setup, run Set Up TV ( (left directional button) Connected Devices
TV down directional button Set Up TV), and then configure the settings in the steps you skipped. This function may not
be supported depending on the model or geographical area.
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Running Data Service Automatically
Allows the user to use information (text, still images, graphics, documents, software, etc.) transmitted via broadcast
media.
This function may not be supported depending on the model or geographical area.
This function is not available when any other secondary function is under way.
Changing the channel with the numeric keys while using data service may not be available, depending on the service.
If Auto Run Data Service is On, the loading screen is displayed and the function is not available temporarily.
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Precautions and Notes
You can get instructions and information that you must read after installation.
– (left directional button) Settings All Settings General & Privacy System Manager
Time Clock Try Now
• You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
• Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In
addition, these files cannot be played back on your TV if its video circuit has been replaced.
• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and
5,400 rpm or higher. However, RAID-type USB hard drives are not supported.
• The total recording capacity may differ with the amount of available hard drive space and the recording quality
level.
• Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if the
available storage space falls below 50 MB while recording is in progress.
• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are
in progress, only the recording will stop.
• If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In
this case, recording will resume, but will not be available.
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• When using the Record or Schedule Recording function, the actual recording may start a second or two later
than the specified time.
• If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device,
the priority is given to the Schedule Recording.
• Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
• If the Sleep Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and
turn off after the recording has ended.
– (left directional button) Settings All Settings General & Privacy System Manager
Time Sleep Timer Try Now
– (left directional button) Settings All Settings General & Privacy Power and Energy
Saving Auto Power Off Try Now
• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and
5,400 rpm or higher. However, RAID-type USB hard drives are not supported.
• The total recording capacity may differ with the amount of available hard drive space and the recording quality
level.
• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are
in progress, only the recording will stop.
• The maximum amount of time available for the Timeshift function is 90 minutes.
• The Timeshift function may be terminated automatically once it reaches its maximum capacity.
• The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
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Read Before Using Apps
Read this information before using Apps.
• If you want to download new apps using Apps, first sign in to your Samsung account.
• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit
https://www.samsung.com for more information on specific device information and content availability.
Services and content availability are subject to change without prior notice.
• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the
service provider for any reason.
• Application services may be provided in English only and available content may differ with the geographical
area.
• For more information about applications, visit the applicable service provider's website.
• An unstable network connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your network connection and try
again.
• Application content is subject to change by the service provider without prior notice.
• Specific services may differ with the version of the application installed on the TV.
• An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
• Depending on the service provider's policies, certain applications may not support multitasking.
• For details on how to subscribe or unsubscribe from an app, please contact the service provider.
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Read Before Using the Internet Function
Read this information before using the Internet function.
• The Internet function may not be able to access certain websites, including websites operated by certain
companies.
• Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
• The response to remote commands and the resulting on-screen display may be delayed while a webpage is
loading.
• Loading a webpage may be delayed or suspended completely depending on the status of the participating
systems.
• When composing an email or a simple message, certain functions such as the font size and color selection may
not be available.
• There is a limit to the number of bookmarks and the size of the log file that can be saved.
• Browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
• Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and
audio files.
• Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet
browser.
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Read before setting up a wireless network connection
• This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Video files stored on a device
connected to the TV via a Home Network may not play back smoothly.
Some of the IEEE 802.11 communication protocols may not be supported depending on the model or geographical area.
QN9**D series supports the IEEE 802.11 a /b /g /n /ac /ax communication protocols.
For models other than the QN9**D series, Samsung recommends using IEEE 802.11n.
• To use wireless network, the TV must be connected to a wireless access point or modem. If the wireless access
point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
• Select a channel that is not currently being used by the wireless access point. If the channel set is currently
being used by the wireless access point to communicate with another device, the result is usually interference or
a communications failure.
• Most wireless networks have an optional security system. To enable a wireless network's security system, you
need to create a password using characters and numbers. This password is then needed to connect to a security-
enabled access point.
The TV only supports the following wireless network security protocols. The TV cannot connect to non-certified
wireless access point.
In compliance with the Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security
encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected
Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal
Identification Number). WPS automatically configures the SSID and WPA key settings.
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Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations to the use of photo, video, and music files Try Now
• The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices.
Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not
supported.) These kinds of devices must be connected directly to the USB port. If a USB extension cable is used
or two external hard drives are used simultaneously, a USB device cannot be recognized or files contained in the
device cannot be read. Do not disconnect USB devices while they are transferring files.
• When connecting an external hard drive, use the USB (HDD 5V 1A) port. We recommend that you use an external
hard drive with its own power adapter.
On models without the HDD 5V 1A marking, connect the drive to one of the USB (5V 1.0A/0.5A) ports.
Some models do not support the HDD 5V 1A USB port. On such models that have 5V 1.0A and 5V 0.5A USB ports,
connect the drive to one of those ports.
• Certain digital cameras and audio devices may not be compatible with the TV.
• If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB (HDD 5V 1A) port.
Some models do not support the HDD 5V 1A USB port. On such models that have 5V 1.0A and 5V 0.5A USB ports,
connect the drive to one of those ports.
• In the media contents list, the TV can display up to 1,000 files per folder. If the USB device contains more than
8,000 files and folders, however, some files and folders might not be accessible.
• Certain files, depending on how they are encoded, may not play on the TV.
• The DivX and DTS codecs are not supported by the Samsung TV models released in 2024.
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Supported subtitles
Subtitle formats
Name Format
MPEG-4 Timed text .ttxt
SAMI .smi
SubRip .srt
SubViewer .sub
Micro DVD .sub or .txt
SubStation Alpha .ssa
Advanced SubStation Alpha .ass
SMPTE-TT Text .xml
Name Container
Xsub AVI
SubStation Alpha MKV
Advanced SubStation Alpha MKV
SubRip MKV
VobSub MKV
MPEG-4 Timed text MP4
TTML in smooth streaming MP4
SMPTE-TT TEXT MP4
SMPTE-TT PNG MP4
- 164 -
Supported image formats and resolutions
File extension Format Resolution
*.jpg
JPEG 16320 x 12240
*.jpeg
The HEIF format is may not be supported depending on the model or geographical area.
HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or
height.
*.m4a
*.aac
*.aif
AIFF AIFF
*.aiff
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Supported video codecs (QLED TV(except for Q6*D/QE1D/Q7*D Series)/The Frame/S8*D/
S9*D/DU9 Series)
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
*.asf
HEVC (H.265 - Main, 4096 x 2160: 60
*.wmv 4096 x 2160 80
Main10) 3840 x 2160: 120
AVI Dolby Digital
*.mp4
MKV Motion JPEG 3840 x 2160 30 80 LPCM
*.mov
ASF MVC ADPCM(IMA, MS)
*.3gp
MPEG4 SP/ASP
MP4 AAC
*.vro Window Media Video
3GP 60 HE-AAC
*.mpg v9 (VC1)
MOV WMA
MPEG2
*.mpeg
FLV MPEG1 Dolby Digital+
*.ts
VRO Microsoft MPEG-4 v1, 1920 x 1080 20 MPEG(MP3)
*.tp
VOB v2, v3 AC-4
*.trp Window Media Video
PS G.711(A-Law, μ-Law)
*.flv v7 (WMV1), v8 30
TS (WMV2) OPUS
*.vob
H.263 Sorenson
*.svi
VP6
*.m2ts
- 166 -
Supported video codecs (Q7*D Series, 85DU8 Series)
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
*.svi
AV1 3840 x 2160 60 40
*.m2ts
*.mts
- 167 -
Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
Video decoders
Audio decoders
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 168 -
Supported video codecs (Q6*D/QE1D Series (except for 32Q6*D Series)/DU8 Series (except for
85DU8 Series))
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
*.svi
AV1 3840 x 2160 60 40
*.m2ts
*.mts
- 169 -
Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
Video decoders
Audio decoders
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 170 -
Supported video codecs (DU6/DU7 Series, 32Q6*D Series)
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
*.m2ts
AV1 3840 x 2160 60 40
*.mts
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Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
Video decoders
• H.264 FHD is supported up to Level 4.2. (TV does not support FMO / ASO / RS)
• H.264 UHD is supported up to Level 5.1. (TV does not support FMO / ASO / RS)
Audio decoders
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 172 -
Supported video codecs (QN8**D Series)
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
4096 x 2160: 60
*.avi
H.264 BP/MP/HP 4096 x 2160 60
1920 x 1080: 120
*.mkv
Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity,
broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require
purchase of additional devices.
- 173 -
Supported video codecs (QN9**D Series)
File Bitrate
format Container Video codecs Resolution Frame rate (fps) (Mbps) Audio codecs
4096 x 2160: 60
*.avi
H.264 BP/MP/HP 4096 x 2160 60
1920 x 1080: 120
*.mkv
Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity,
broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require
purchase of additional devices.
- 174 -
Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
Video decoders
– Resolution is changed during video playback. (Up to Level 5.1 3840 x 2160 is supported)
Audio decoders
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 175 -
Read After Installing the TV
Read this information after installing the TV.
*: This input signal may differ depending on the model and geographical area.
The input ports for external devices may differ depending on the model and geographical area.
This function may not be supported depending on the model or geographical area.
- 176 -
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
• The Frame Series (50-inch and smaller models), LS01D (50-inch and smaller models)
Color Depth /
Frame rate (fps) Chroma RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
Sampling
8 bit O O O O
50 / 60
10 bit - - O O
• QLED TV (except for Q6*D/QE1D Series, Q8*D (50-inch and smaller models) Series)
• S8*D/S9*D Series
• The Frame Series (55-inch and larger models), LS01D (55-inch and Larger models)
Color Depth /
Frame rate (fps) Chroma RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
Sampling
8 bit O O O O
50 / 60
10 bit O O O O
8 bit O O O O
120
10 bit O O O O
- 177 -
Resolutions for Input Signals supported by 8K models (QN7**D series or
higher)
Check the resolutions for input signals supported by 8K models (QN7**D series or higher).
Color Depth /
Frame rate (fps) Chroma RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
Sampling
8 bit O O O O
50 / 60
10 bit O O O O
8 bit O O O O
120
10 bit O O O O
Color Depth /
Frame rate (fps) Chroma RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0
Sampling
8 bit O O O O
24 / 30 / 50 / 60
10 bit O O O O
- 178 -
Supported Resolutions for FreeSync (VRR)
Check the supported resolutions for the FreeSync (VRR) signal.
When Game Mode is set to On or Auto, the FreeSync (VRR) function is activated.
FreeSync (VRR) is only available in select models. For models that support FreeSync (VRR), refer to "Using FreeSync."
Horizontal Vertical
Resolution Clock frequency
Display format frequency frequency SCAN
(Dots x lines) (KHz) (Hz) (MHz)
Horizontal Vertical
Resolution Clock frequency
Display format frequency frequency SCAN
(Dots x lines) (MHz)
(KHz) (Hz)
Horizontal Vertical
Resolution Clock frequency
Display format frequency frequency SCAN
(Dots x lines) (MHz)
(KHz) (Hz)
- 179 -
• Only models that support 240 Hz are supported
Horizontal Vertical
Resolution frequency frequency Clock frequency
Display format SCAN
(Dots x lines) (KHz) (Hz) (MHz)
- 180 -
Read Before Connecting a Computer (Supported Resolutions)
Check the resolutions supported for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in
the tables below. The TV will automatically adjust to the resolution you choose. Note that the optimal and
recommended resolutions are 3840 x 2160 @ 60 Hz (UHD models) and 7680 x 4320 @ 60 Hz (QN7**D Series or
higher). Choosing a resolution not included in the tables can result in a blank or flickering screen or can turn on only
the receiver of the remote control. Refer to the user manual of your graphics card for compatible resolutions.
The native resolutions are 3840 x 2160 @ 60 Hz (UHD models) and 7680 x 4320 @ 60 Hz (QN7**D Series or higher) with the
Input Signal Plus set to On. The native resolution is 3840 x 2160 @ 30 Hz with the Input Signal Plus set to Off.
IBM
MAC
- 181 -
VESA DMT
- 182 -
VESA CVT
CTA-861
- 183 -
Supported Resolutions for Video Signals
Check the resolutions supported for video signals.
CTA-861
- 184 -
Horizontal Vertical Polarity
Resolution frequency frequency Clock frequency
Display format (horizontal /
(Dots x lines) (KHz) (Hz) (MHz) vertical)
VESA CVT
- 185 -
Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
This function may not be supported depending on the model or geographical area.
• Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not be
available, depending on the environment)
• The TV and Bluetooth device may disconnect, depending on the distance between them.
– When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the
TV.
– When the device is subject to electrical variation from obstructions caused by a wall, corner, or office
partitioning.
– When the device is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
- 186 -
Licenses
Check the license information and trademarks applied in your TV.
Dolby, Dolby Atmos, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories
Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works.
Copyright © 2012-2021 Dolby Laboratories. All rights reserved.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks
or registered trademarks of HDMI Licensing Administrator, Inc.
Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com)
This license may not be supported depending on the model or geographical area.
This license may not be supported depending on the model or geographical area. Please refer to the samsung.com website
for detailed information regarding FreeSync.
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Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
Disable Brightness Optimization, Energy Saving Solution, Motion Lighting, or Contrast Enhancer.
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Brightness Optimization Try Now
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Energy Saving Solution Try Now
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Motion Lighting Try Now
• (left directional button) Settings All Settings Picture Expert Settings Contrast Enhancer
Try Now
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
• (left directional button) Settings Support Device Care Self Diagnosis Picture Test
Try Now
The picture is not bright, or the picture colors do not look clear
If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimization,
Energy Saving Solution.
• (left directional button) Settings All Settings Picture Expert Settings Reset Picture
Try Now
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Brightness Optimization Try Now
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Energy Saving Solution Try Now
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Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings.
• (left directional button) Settings All Settings Picture Picture Mode Try Now
• (left directional button) Settings All Settings Picture Expert Settings Contrast Try Now
• (left directional button) Settings All Settings Picture Expert Settings Brightness Try Now
• (left directional button) Settings All Settings Picture Expert Settings Sharpness Try Now
• (left directional button) Settings All Settings Picture Expert Settings Color Try Now
• (left directional button) Settings All Settings Picture Expert Settings Tint (G/R) Try Now
The picture colors are black and white or do not look the way they should
look
If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.
• (left directional button) Settings Support Device Care Self Diagnosis Picture Test
Try Now
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, confirm that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause color problems or a blank screen.
• (left directional button) Settings All Settings General & Privacy Accessibility Grayscale
Try Now
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The TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.
• (left directional button) Settings All Settings General & Privacy System Manager Time
Sleep Timer Try Now
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Auto Power Off Try Now
• (left directional button) Settings All Settings General & Privacy System Manager Time
Off Timer Try Now
Unable to power on
If you are having problems powering on your TV, there are a number of things to check before calling the service
department.
Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating
normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable
between the TV and One Connect Box.
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The TV remains on or does not turn on automatically.
If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the
motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or
your skin color is similar to the surrounding shading, the motion sensor may not work properly.
Motion Sensor may not be supported depending on the model or geographical area.
The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other
occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.
• left directional button Art Art Mode Options Sleep Options Motion Detector
Art Mode Options can be found at the bottom of the Art home. To configure the option settings, scroll down to the far
bottom.
Motion Detector may not be supported depending on the model or geographical area.
• (left directional button) Settings All Settings Broadcasting Auto Program Try Now
When using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.
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The TV image does not look as good as it did in the store
Store displays are tuned to a digital UHD channel or HD channel.
Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or
HD.
• (left directional button) Connected Devices Connection Guide Video Device HDMI
To connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K
models (QN7**D series or higher)."
Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more
information, contact your service provider.
When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not
work or the image quality may be poor.
• (left directional button) Settings All Settings Picture Expert Settings Picture Clarity
Settings Try Now
Remove and reconnect the power cord, and check the remote control battery.
If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.
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There is a dotted line on the edge of the screen
Change Picture Size to 16:9 Standard.
• (left directional button) Settings All Settings Picture Picture Size Settings Picture Size
Try Now
Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different
from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
• (left directional button) Settings All Settings Picture Picture Size Settings Picture Size
Try Now
• (left directional button) Settings All Settings General & Privacy Accessibility Caption
Settings Caption Try Now
• (left directional button) Settings All Settings Connection External Device Manager Input
Signal Plus Try Now
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Sound and Noise Issues
When the TV has difficulties with sound, these steps may help resolve the problem.
For more information about how to connect an audio device, run Connection Guide.
Check the cable connection between an external device and the TV and then try cable connection again.
• (left directional button) Settings All Settings Sound Sound Output Try Now
If you are using an external device, check the device’s audio output option.
For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using
an HDMI cable.
To listen to computer sound, connect an external speaker to the computer’s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power cable.
With a set-top box or cable box, check the cable connection and reboot the external device. When the symptom
persists, contact your service provider.
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HDMI (eARC/ARC) is connected, and there is no sound.
Check whether Digital Output Audio Format is set to Pass-Through.
If a soundbar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no
sound when a Dolby Digital+ source is received.
It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending
on the performance of the connected soundbar or A/V receiver.
• (left directional button) Settings All Settings Sound Expert Settings Digital Output Audio
Format Auto
• (left directional button) Settings Support Device Care Self Diagnosis Sound Test Try Now
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the Broadcast Signal. A low signal level may cause sound distortions.
• (left directional button) Settings Support Device Care Self Diagnosis Broadcast Signal
To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC/ARC) and Optical.
• (left directional button) Settings All Settings General & Privacy Accessibility Voice Guide
Settings Voice Guide Try Now
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The TV audio is not being played through the Soundbar or A/V receiver.
Check the soundbar or A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and Soundbar or A/V receiver, make sure that the sound
output is set Receiver (Optical) on your TV.
• In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.
However, the eARC can be used only when the Soundbar or A/V receiver supports the eARC feature.
• (left directional button) Settings All Settings Sound Sound Mode Try Now
When Intelligent Mode and Adaptive Sound Pro are turned on, the sound effects are automatically adjusted to the
surroundings.
• (left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Intelligent Mode Try Now
To optimize the sound depending on the surroundings, select Adaptive Sound Pro.
• (left directional button) Settings All Settings General & Privacy Intelligent Mode Settings
Adaptive Sound Pro Try Now
When connecting an external speaker such as home theater via HDMI, make sure it is connected to the HDMI (eARC/
ARC) port on the TV. Make sure that the (left directional button) Settings All Settings Connection
External Device Manager Anynet+ (HDMI-CEC) is active on your TV. Try Now
If a device is connected via Optical, volume control may not be possible, depending on the device.
I want to turn the TV and audio device off and on at the same time.
When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not
be supported depending on the Samsung Soundbar model.
When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off
and on together.
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Channel and Broadcast Issues
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external
device.
• (left directional button) Settings All Settings General & Privacy Factory data reset Try Now
• (left directional button) Settings All Settings Broadcasting Auto Program Try Now
• (left directional button) Settings All Settings General & Privacy Accessibility Caption
Settings Try Now
When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on
the device. For more information, contact your service provider.
Broadcasting is deactivated.
Broadcasting is only available when Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
Record and Timeshift may not be supported depending on the model or geographical area.
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External Device Connectivity Issues
When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these
steps may help resolve the problem.
If you are using a DVI to HDMI cable, a separate audio cable is required.
To listen to the computer sound, connect external speakers to the audio output connection of the computer.
• (left directional button) Connected Devices Connection Guide PC Screen Sharing (Wireless)
Confirm that the TV and your PC are connected to the same network.
To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart
View) in Connection Guide, and then try to connect.
• (left directional button) Connected Devices Connection Guide Smartphone Screen Sharing
(Smart View) Try Now
If the TV has difficulties connecting to your PC or mobile device due to surrounding radio interferences, change the
frequency of the wireless access band, and then try to connect.
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No screen appears when connecting the TV to an external device.
For more information about how to connect an external device, run Connection Guide.
Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input
sources.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes
approximately 2 minutes).
• (left directional button) Connected Devices Connection Guide Video Device HDMI
Troubleshooting
When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external
device.
• (left directional button) Connected Devices Connection Guide Audio Device Bluetooth
• (left directional button) Settings All Settings Connection External Device Manager Input
Signal Plus Try Now
When the set resolution is not matched, it may cause a blank or flickering screen. For the PC supported resolution,
refer to "Read Before Connecting a Computer (Supported Resolutions)."
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Network Issues
When the TV has difficulties connecting to the network, these steps may help resolve the problem.
Unplug the TV’s power cord and plug it back in or press and hold the power button for at least 3 seconds.
Make sure that there is no electromagnetic wave generating device placed between the TV and router.
If unable to establish a wireless internet connection, connect the TV to the wireless router via a LAN cable.
If the TV is able to connect to the internet normally via the cable connection, there might be a problem with the
wireless router. In this case, try using a different wireless router.
1. Check if the Internet LAN cable is connected to the access point's external LAN port.
2. Check the DNS setting in IP Settings.
– (left directional button) Settings All Settings Connection Network Network Status
IP Settings
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Anynet+ (HDMI-CEC) Issues
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
What is Anynet+?
You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are
connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have
the connected device turn on or off when you turn the TV on or off.
From the TV, check and confirm that the Anynet+ (HDMI-CEC) feature is set to On.
• (left directional button) Settings All Settings Connection External Device Manager
Anynet+ (HDMI-CEC) Try Now
Check and confirm that the device’s power cable is securely plugged in.
Anynet+ (HDMI-CEC) cannot function under specific circumstances. (when the TV is scanning channels or
performing Factory data reset)
When connecting or disconnecting an HDMI cable, turn the TV off and then back on again.
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I want to start Anynet+. I also want the connected devices to turn on when
the TV is turned on.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if
Anynet+ (HDMI-CEC) is set to On.
• (left directional button) Settings All Settings Connection External Device Manager
Anynet+ (HDMI-CEC) Try Now
• (left directional button) Settings All Settings Connection External Device Manager
Anynet+ (HDMI-CEC) Try Now
When Anynet+ (HDMI-CEC) is turned off, the soundbar connected via the HDMI (eARC) port does not turn off and on
together with the TV. To prevent a specific device connected to the TV from turning off automatically, turn off the
HDMI-CEC function on a specific device connected to the TV.
Use the remote control after the TV has completed the Anynet+ configuration or has switched to the TV viewing
screen.
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Remote Control Issues
When the remote control isn't working, these steps may help resolve the problem.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons
simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the
solar cell.
– You can check remaining battery of Samsung Smart Remote with solar cell in (left directional
button) Settings All Settings General & Privacy Power and Energy Saving Available Remote
Battery. Try Now
• If the remote control has batteries, replace them with new ones.
When the symptom persists, set it manually in (left directional button) Connected Devices
Universal Remote Setup.
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Data Service
When the TV has difficulties using Data Service, these steps may help resolve the problem.
If you do not wish to receive Data Service messages, disable Auto Run Data Service.
• (left directional button) Settings All Settings Broadcasting Expert Settings Auto Run
Data Service
This function may not be supported depending on the model or geographical area.
Copy your certificate from the computer to a USB device and connect that device to the TV. (Interactive services are
not being offered yet. The actual service launch date varies depending on the broadcaster.)
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Nothing appears on the screen after the Data Service is launched.
The Data Service may be initializing or the signal may have been severed by the broadcaster.
The Blur Reduction function may not be supported depending on the model.
Set Auto Power Off to Off to keep the Data Service running.
• (left directional button) Settings All Settings General & Privacy Power and Energy Saving
Auto Power Off
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Recording Issues
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The function will not work if there isn't enough storage space on the USB device.
Before using the recording function, be sure to read all precautions. For more information, refer to "Before Using
the Recording and Timeshift Functions."
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the model or geographical area.
Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.
This function may not be supported depending on the model or geographical area.
Playback may not work properly if the recording file has a problem. If the problem persists, check the recording file.
This function may not be supported depending on the model or geographical area.
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Apps
When apps aren't working, these steps may help resolve the problem.
If Smart Hub settings are complete but the app you want cannot be found on the Home Screen, you can find the app
from Search or Apps. To add frequently used apps to the Home Screen, run the Add to Home feature from Apps.
• left directional button Home Apps App Settings List of installed apps Add to Home
I launched an app, but it's in a different language. How can I change the
language?
Languages supported by an app may be different from the TV Language set in the menu.
The ability to change the language depends on the app's provider. Change the language from the settings menu in
the app.
The app does not work properly. Its image quality is poor.
Check the network connection. When the network speed is slow, the app may not work or its image quality may be
poor.
Uninstall and reinstall the app. For more information about app uninstallation, refer to "Managing installed apps."
The services of your application are not provided by the TV but by the application service provider.
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Turn off the Start with Smart Hub Home function in Start Screen Option.
• (left directional button) Settings All Settings General & Privacy Start Screen Option Start
with Smart Hub Home Try Now
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Media Files
When files don't play, this may help resolve the problem.
Make sure that the codec is supported by the TV. For more information, refer to "Read Before Playing Photo, Video,
or Music Files."
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Voice Assistant Issues
When the Voice Assistant isn't working, these steps may help resolve the problem.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not
work.
The position and appearance of the microphone switch may differ depending on the model.
This function may not be supported depending on the model or geographical area.
• Amazon Alexa: (left directional button) Settings All Settings General & Privacy Voice
Amazon Alexa Settings Try Now
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Turn off the Hands-free wake-up function or set the Wake-Up Sensitivity to Low.
• (left directional button) Settings All Settings General & Privacy Voice Bixby Settings
Voice Wake-up
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
• For best results, you need to be within 10 feet (3-4 m) of your TV. Please look at your TV screen and speak.
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
- 209 -
Voice recognition does not work with the Samsung Smart Remote unlike
other features. There is no response even if the Voice Assistant button is
pressed.
The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons
simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the
solar cell.
– You can check remaining battery of Samsung Smart Remote with solar cell in (left directional
button) Settings All Settings General & Privacy Power and Energy Saving Available Remote
Battery. Try Now
• If the remote control has batteries, replace them with new ones.
During voice recognition, the heavy load message appears and the function
does not work.
Unplug and then plug the TV power cable and then try again after 1 minute and 30 seconds. It may take a while if
the voice recognition server is being inspected.
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Other issues
Use these procedures to resolve other issues that may occur in relation to the product.
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The settings are lost after 5 minutes or every time the TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.
• (left directional button) Settings All Settings General & Privacy System Manager Usage
Mode Home Mode
This function may not be supported depending on the model or geographical area.
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A POP (TV’s internal banner ad) appears on the screen.
Change Usage Mode to Home Mode.
• (left directional button) Settings All Settings General & Privacy System Manager Usage
Mode Home Mode
This function may not be supported depending on the model or geographical area.
Your TV has undergone strict quality control procedures that meet our demanding performance and reliability
requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
• (left directional button) Settings All Settings Connection Network Network Status
Try Now
The upgrade stops if you already have the latest software version.
• Press and hold the (Volume) button on your Samsung Smart Remote or Remote Control.
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Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Self Diagnosis
(left directional button) Settings Support Device Care Self Diagnosis Try Now
Check whether the product is displaying images and playing sounds normally. Check whether modules and sensors
are working normally. You can also configure settings related to Smart Hub reset.
Some functions may not be supported depending on the model or geographical area.
• Power
• SW Version Information
Check the currently installed software version, and update the software to the latest version, if necessary.
• Video Test
• Picture Test
• Sound Test
• Remote Control
• HDMI Troubleshooting
Select the HDMI port and check whether the HDMI cable is connected properly.
• HDMI Signal
• HDMI-CEC Check
- 213 -
• Smart Hub Connection Test
• Wi-Fi
Check whether the Wi-Fi module is working normally. The result may appear to be a failure if there is no
available access point (AP) in the vicinity.
• Bluetooth
• IoT Module
• Acceleration Sensor
• Light sensor
• Mic Test
• Broadcast Signal
- 214 -
Cannot select Broadcast Signal in Self Diagnosis.
Verify that the current channel is a digital channel.
• (left directional button) Settings Support Device Care Self Diagnosis Broadcast Signal
• (left directional button) Settings Support Device Care Self Diagnosis Reset Smart Hub
Try Now
Reset picture
Resets current picture settings to the default settings.
• (left directional button) Settings All Settings Picture Expert Settings Reset Picture
Try Now
Reset sound
Resets current sound settings to the default settings.
• (left directional button) Settings All Settings Sound Expert Settings Reset Sound
Try Now
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Getting Support
Get help directly from Samsung if you have a problem with your TV.
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the
web. You can also turn Remote Management on and off.
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, Open Source License and other information you may need to get service support from a Samsung
call agent or the Samsung website.
You can also view information by scanning the QR code of your TV.
You can also start this function by pressing and holding the button for 5 or more seconds. Continue holding the button
until the customer information pop-up window appears.
Requesting service
(left directional button) Settings Support Device Care Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that you
encountered, enter the required item, move the focus to Next, and then press the Select button. Select Request
Now Send or Schedule Appointment Request Send. Your service request will be registered. The Samsung
Contact Center will contact you to set up or confirm your service appointment.
You must agree to the terms and conditions for the service request.
- 216 -
Accessibility Guidance
Provides a menu and a remote control guide that aid the visually impaired.
The Samsung Smart Remote may not be supported depending on the model or geographical area.
• Of the 2 buttons below the button on the Samsung Smart Remote the left one is the button and the right
one is the button.
• There is a small LED (microphone) between the button and the button on the Samsung Smart Remote, but
it cannot be felt by hand.
• Of the 2 buttons below the button on the Remote Control that comes with DU6/DU7 Series (except for
DU77** model), the left one is the button and the right one is the button.
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• If you press the button and then select the numeric/color button and press the down directional button,
while viewing a program, the Recordings, Schedule Manager, Timeshift, Stop (when Record or Timeshift is
running), Info, red, green, yellow and blue options appear.
Record and Timeshift may not be supported depending on the model or geographical area.
• Underneath these two buttons are a round button and a large outer circle button. The round button is the Select
button, and the large outer circle button consists of 4 directional buttons (up / down / left / right).
• Underneath the directional button are three buttons, one on the left, one on the right, and one in the center. The
one on the left is the button and the one on the right is the button. The round button in the middle is the
button.
• If you press the button while watching a TV program, the screen you are watching stops and a control bar
appears. You can select Rewind, Play, Pause, Fast Forward, Stop Timeshift, Record, Go to Live TV, or Info. You can
press the up directional button to go to the playback screen and check the time that the actual broadcast
program is running and the timeshift time.
You can use the Slow Rewind or Slow Forward functions when you select the Pause option.
This function may not be supported depending on the model or geographical area.
• Underneath the button are two thin horizontal buttons. These buttons protrude higher above the surface
than the other buttons on the remote control. The one on the left is the volume button and the one on the right
is the channel button. Push up from beneath or down from above to use these as rocker buttons to change the
channel or volume.
– Press and hold the (Volume) button to open the Accessibility Shortcuts menu.
– Press and hold the (Channel) button to open the Channel List.
This function may not be supported depending on the model or geographical area.
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Using the Accessibility Menu
View how to use the Accessibility menu functions and description of its functions.
This function may not be supported depending on the model or geographical area.
On the Samsung Smart Remote or Remote Control, there are two thin horizontal rocker buttons next to each
other located slightly below the middle of the remote. The one on the left is the volume button. Press and hold
the volume button to open the Accessibility Shortcuts menu.
Even if the Voice Guide is set to Off or muted, when you press and hold the volume button, the voice guide for
Accessibility Shortcuts is enabled.
You can also go to the Accessibility menu from the TV settings menu. This provides more options, for example, to
change the speed of Voice Guide.
The TV will not verbalize this menu unless Voice Guide is already turned on.
2. Press the left directional button to navigate to Menu, and then press the up and down directional buttons to
navigate to Settings.
3. Press the Select button, and press All Settings to open the menu. Press Select to load the TV’s Set menu.
4. Press the down directional button to reach General & Privacy, and then press the Select button to open this
menu.
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5. Place the focus on Accessibility, and press the Select button to open the menu.
6. The menu will appear with Voice Guide Settings as the first selection. Highlight Voice Guide Settings, and then
press the Select button.
7. A menu appears with the options to change Voice Guide, and Volume, Speed, Pitch, TV Background Volume.
8. Select the menu using the directional buttons, and then press the Select button.
To use Bixby, the TV must be set up and tuned and must be connected to the network. You can connect the TV to the
network during the initial setup or do it later through the settings menu.
There are many commands you can say to control the TV. These can be used together with Voice Guide to give you
voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the network.
To speak a command, press and hold the button (located near the top right of the Samsung Smart Remote,
directly right button) and say the command, and then release the button. The TV will confirm the command.
Press the button on the Samsung Smart Remote, and then say "Voice Guide on."
Press the button on the Samsung Smart Remote, and then say "High Contrast on."
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Accessibility menu functions
• Voice Guide Settings
This function works on every screen on the TV and when turned on verbally tells you what the TV's current
settings are and verbally provides details about the program you are watching. For example, it tells you the
selected volume and the current channel and gives you program information. It also reads out the program
information from the Guide screen.
• Audio Description
This feature provides commentary about what's happening in the scene as assistance for the visually impaired.
However, the feature must be supported by the broadcast you are watching.
This function may not be supported depending on the model or geographical area.
This feature is intended for visually impaired viewers and audibly reads captions displayed on video content. You
can change the volume or speed of audible captions.
This function may not be supported depending on the model or geographical area.
• Caption Settings
You can view the caption in programs that provide broadcast captions.
When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the
device. For more information, contact your service provider.
You can zoom in the sign language screen when the program you are watching provides it.
This function may not be supported depending on the model or geographical area.
• Learn TV Remote
Learn the names and functions of the buttons on remote control. On this screen, pressing the power button (top
left button) will turn off the TV, but when any other button is pressed the TV will say the button name and briefly
tell what that button does. This teaching mode helps you to learn the location and operation of the buttons on
the remote without affecting normal TV operation. Press the button twice to exit Learn TV Remote.
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus
you select.
• Picture Off
Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on
the remote control other than Volume and Power while the screen is off, the TV screen turns back on.
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• Magnification
Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area by
following the displayed instructions.
This function may not be supported depending on the model or geographical area.
• Multi-output Audio
You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same
time. The hearing impaired can then set the volume of their Bluetooth headphone higher than the volume of the
TV speaker without affecting the volume of the TV speaker, allowing both the hearing impaired and their
families to listen to the TV at comfortable sound levels.
This function may not be supported depending on the model or geographical area.
• High Contrast
To display all menus with an opaque black background and a white font, providing maximum contrast.
This feature increases the contrast and brightness of the screen and emphasizes the outlines of images, so that
viewers with low vision can see the screen more clearly.
This feature is only available when the input signal is TV or HDMI. It may not be available for some videos.
This input signal may differ depending on the model and geographical area.
– Together Mode
Shows the screen displayed when Relumino Mode is turned on and the screen displayed when the mode is
turned off, side by side simultaneously.
This function may not be supported depending on the model or geographical area.
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• Zoom Menu and Text
You can enlarge important elements on the menu such as the names of programs.
• Grayscale
You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors.
This function may not be supported depending on the model or geographical area.
• Color Inversion
You can invert the colors of the text and background displayed on the TV screen to make it easier to read the
text.
This function may not be supported depending on the model or geographical area.
• SeeColors Mode
This feature helps users with color blindness experience richer colors.
Use this feature to customize the colors for your unique viewing conditions, to experience richer colors on the
screen.
You can configure the operation speed of the remote control buttons so that they slow down when you
continually press and hold them.
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Using the TV with Voice Guide on
Turn on Voice Guide that describes the menu options aloud to aid the visually impaired.
Changing channel
You can change the channel in three of ways. Every time you change channels, the new channel details will be
announced. The ways to change the channel are below.
• Channel List
Press and hold the (Channel) button to open the Channel List. Use the up or down directional button to
move to a channel and press the Select button.
• (Channel) button
Of the two buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the right
one is the (Channel) button. Push up or pull down the (Channel) button to change the channel.
• Number button
Use the or button on the Samsung Smart Remote or Remote Control, to open the virtual numeric pad,
enter a number, and then select Done.
Using on-screen number entry via the Samsung Smart Remote or Remote Control
Use the virtual numeric pad to enter numbers (e.g. to enter a channel number or to enter a PIN).
Press the or button on the Samsung Smart Remote or Remote Control and the virtual numeric pad with 2
rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on
screen and the focus is on the number 6. This strip has the following buttons:
• Press the or button: On the bottom row: From the far left: 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, -, Delete
The options that you can select in the virtual numeric pad may vary depending on the viewing mode.
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Use the left and right directional buttons to move along the row, and then press the Select button to choose the
numeric pad. When you have finished selecting all the numbers you need (for example, 123), press the directional
button to move to the Done option, and then press the Select button to finish.
When entering a channel number, you can enter the number, and then select the Done option on the top row or you
can enter the channel number and wait. After a short while, the channel will change and the virtual numeric pad
will disappear from the screen.
Changing volume
Use the (Volume) button on the left to change the volume. Every time you change the volume, the new volume
level will be announced.
Of the two buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the left one
is the (Volume) button. Push up or pull down the (Volume) button to change the volume.
Press the left or right directional button to see what you can watch next on the same channel. Press the up or down
directional button to move to other channels and see which programs are currently being broadcast on them.
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Using the guide
See an overview of each channel's program lineup.
When you want to know the program information for each channel while watching a broadcast program, press the
(Channel) button on the Samsung Smart Remote or Remote Control. Use the directional buttons to view the
program information.
You can see the daily program schedules for each broadcaster and program information in the Guide. You can select
programs to schedule for viewing or recording.
You can also open the Guide using Bixby. Press and hold the button on your Samsung Smart Remote, and then
say “Guide.”
This function may not be supported depending on the model or geographical area.
The information in the Guide is for digital channels only. Analog channels are not supported.
If the Clock is not set, the Guide is not provided. Set the Clock first. ( (left directional button) Settings All
Settings General & Privacy System Manager Time Clock) Try Now
If you need to set the clock again, follow the instructions below.
1. Press the button and press the left directional button on the remote control.
3. Press the Select button, and press the right directional button to move to the All Settings.
4. Press the Select button to open the TV's All Settings menu.
5. Use the up and down directional buttons to move to the General & Privacy menu, and then press the Select
button.
6. Use the up and down directional buttons to move to the System Manager menu, and then press the Select
button.
7. Select the Time menu, and then press the Select button.
8. Select the Clock menu, and then press the Select button.
9. Select the Clock Mode menu, press the Select button, and then select Auto or Manual.
If you select Manual, you can move to the Date or Time menu below to set the time or date.
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When you open the Guide, a table grid of channels and programs is displayed. In the top rows, the selected filter
type and the time are shown. Each row has a channel name on the left and programs on that channel on the right.
In the Guide, use the up and down directional buttons to move between channels and use the left and right
directional buttons to move between programs at different times within a channel.
You can also use the or button to enter a channel number and go to that channel directly. You can use the
button to move to the program currently broadcasting.
When you move the focus to a program, you will hear the detailed information about the selected program. When
you move the focus to a different channel, you will hear the channel name and number, and the program details. If
you move to a different day, you will hear the day announced for the first program you reach on that day. The day is
not repeated, so if you are not sure what the day is, you can move forwards and backwards 24 hours and then the
day will be announced.
Use the up and down directional buttons to move within this menu, and then press the Select button to choose an
item. Press to close the menu and go back to the Guide.
For the program you are currently watching, press the Select button.
• Record
You can record the program that you are currently watching or a program on another channel.
This function may not be supported depending on the model or geographical area.
• Stop
This function may not be supported depending on the model or geographical area.
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• Edit Recording Time
You can change the start and end times of scheduled program recordings.
This function may not be supported depending on the model or geographical area.
• Schedule Viewing
• Schedule Recording
This function may not be supported depending on the model or geographical area.
• View Details
You can see the detailed information on the selected program. The information may differ with the broadcast
signal. If the information is not provided with the program, nothing appears.
Press the Select button on the View Details option. This will open the details pop-up window for that program
which will display a synopsis. The details pop-up window contains detailed information and the OK option. After
reading the detailed information, press the Select button on the remote control to close the pop-up window.
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Using Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
This function may not be supported depending on the model or geographical area.
The icon appears next to programs that have been configured for a schedule viewing.
To set up a schedule viewing, you must first set the TV's clock ( (left directional button) Settings All
Settings General & Privacy System Manager Time Clock) and set the time. Try Now
On the Guide screen, select a program you would like to view, and then press the Select button. Select Schedule
Viewing on the pop-up menu that appears.
Press the Select button while watching the TV. The Program Info window appears. Select a broadcast scheduled
program by using the left or right directional buttons, and then press the Select button. You can schedule
watching the program by selecting Schedule Viewing.
If the TV supports the Recordings function, press the directional buttons to move to Schedules.
4. Press the up directional button to move to the Schedules option.
5. Use the down directional button to move to the list of programs scheduled to view.
6. Use the right directional button to move to the Delete option, and then press the Select button to delete the
selected item.
This function may not be supported depending on the model or geographical area.
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Using the Channel List
See how to list the channels available on your TV.
Using Channel List, you can change the channel or check programs on other digital channels while watching TV.
Press and hold the (Channel) button to open the Channel List.
The focus is on the channel you are currently watching, and the name and number of the channel, along with the program
title, are displayed.
Use the up and down directional buttons to move within the channel list (or use the (Channel) button to go up
and down a page at a time). You can also use the or button to enter a channel number and go to that channel
directly.
Press the left directional button in the Channel List to move to the Category List. Use the up and down directional
buttons to move within this list. Press the Select button to choose a category you want from the Category List. The
Category List contains All, Favorites, Samsung TV Plus, and Channel Type. Use the up and down directional buttons
to move to a channel you want to view, and then press the Select button.
This function may not be supported depending on the model or geographical area.
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• Edit Channels / Edit
• All
These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to
Cable. See Air or Cable below.
• Favorites
Displays *Favorites, *My List 1 - My List 4 / Favorites 1 - Favorites 5. Use the up and down directional buttons to
move between the lists of favorites. Highlight the one you want, and then press the Select button. The channel
list will now show only the channels in this list.
* : The name of this function may appear differently depending on the model or geographical area.
• Channel Type
Filters the list so that it includes channels of a selected type. However, Channel Type can only be used channels
contain the type information.
This function may not be supported depending on the incoming broadcast signal.
• Samsung TV Plus
While the TV is connected to the network, you can watch popular programs or highlights for each theme through
a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for
Samsung TV Plus.
This function may not be supported depending on the model or geographical area.
• Genre
Select a genre to sort and display specific channels to suit your preferences.
This function may not be supported depending on the model or geographical area
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Recording
Recording a program to an external hard drive connected via USB.
This function may not be supported depending on the model or geographical area.
Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and
Timeshift Functions."
Using the instant and schedule recording options from the guide screen:
To record a program that is on now, open the Guide by pressing the (channel) button, move to the program,
and then press the Select button. You will get a pop-up menu. Use the up and down directional buttons to move to
Record. Press the Select button to record the program. You will be returned to the program guide. Recording
automatically ends at the time when the program ends.
To stop recording, press the down directional button while the program being recorded is displayed. The control bar
appears. Move the focus to Stop Recording, and then press the Select button. When a pop-up window appears,
select Stop.
To record a program that is on later, move to the program in the Guide, and then press the Select button. You will
get a pop-up menu. Use the up and down directional button to move within this menu. Move to the Schedule
Recording, and then press the Select button. You will hear a message saying the program has been set to record
and then you will be returned to the program guide.
The icon is placed visually next to the program title to show it is set to record. To find out if a program is set to
record or to cancel a scheduled recording, press the Select button on the program. If it is already set to record, then
the option on the menu will be Cancel Scheduled Recording. You can press the Select button to cancel the
scheduled recording or just press the button to go back to the program guide without cancelling the recording.
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Recording the program you are watching
To display a menu for recording a program or starting the Timeshift function, press the button twice or press the
button while watching the program. You can select the following functions on the menu:
• Record
• Timeshift
• Stop
• Info
Press the down directional button to display the control bar at the bottom. Press the left or right directional buttons
to move to Edit Recording Time, and then press the Select button. A slider scale appears and you will hear the
recording time currently set. Use the left and right directional buttons to change the time, and then press the Select
button. You will hear a menu that gives information about the recording time. To return to the program you are
watching, press the button on the remote.
The maximum recording time differs depending on the capacity of the USB device.
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Viewing recorded programs
1. On the remote control, press the or button.
3. Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.
To play a program, use the up and down directional buttons to move between program titles. Press the Select
button to play the program or press the right directional button to move to a list of options. Use the up and down
directional buttons to move between the options in this list. You can play, remove, or delete the program, or view
the program details.
Select the Play option to play the program. The program will start. If you have watched part of this program before,
you will get a pop-up menu on screen allowing you to Play (from start), Resume (from where you left off), or Cancel.
Use the left and right directional buttons to move to the required option, and then press the Select button.
This function may not be supported depending on the model or geographical area.
2. Use the up and down directional buttons to move to the recording you want to delete.
4. Press the down directional button to move to the Delete option, and then press the Select button.
5. Press the left directional button to move to the Delete button, and then press the Select button to delete the
program title.
The program will be deleted and you will be returned to the list of Recordings.
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Using Smart Hub
Learn how to use Smart Hub to access apps, games, movies, and more.
Smart Hub
Use a variety of Smart Hub content offered by your Samsung TV.
To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your Samsung
account.
Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Smart Hub service outages can be caused by disruptions in your Internet service.
Press the button. You are redirected to the Home Screen of the content you are currently using. Press the left
directional button, and try moving the focus to other items.
Use a variety of Smart Hub content, as follows: Samsung Account, Search, Ambient or Art, Daily+, Game, Home,
Menu, Privacy Choices
Supported Smart Hub content may vary depending on the model and geographical area.
• Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
• Search
Search for channels, programs, movies, and apps offered by Smart Hub.
This function may not be supported depending on the model or geographical area.
• Ambient
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient mode, press the left directional button Home. Press the
button to turn off the TV.
This function may not be supported depending on the model or geographical area.
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• Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content, such as artworks, photos, or to display the content.
• Daily+
Offers a variety of practical apps, including a home workout app, video chat app and remote medical service app,
allowing you to conveniently experience different lifestyles at home.
This function may not be supported depending on the model or geographical area.
• Game
Play games from the TV screen by connecting a Controller to the TV. Configure settings to optimize the
Controller and audio device for playing games.
This function may not be supported depending on the model or geographical area.
• Home
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music and sports apps,
and use the apps from the TV.
• Menu
Manage external devices connected to the TV, and configure settings for various functions available on the TV.
• Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal
information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal
information. Without giving consent, you cannot use the additional features and services. You can view the entire text of
the Terms & Privacy by navigating to (left directional button) Settings All Settings General &
Privacy Terms & Privacy. Try Now
In order to rescind your consent to mandatory terms and conditions related to Smart Hub,launch Reset Smart Hub (
(left directional button) Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now
This function may not be supported depending on the model or geographical area.
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Launching the User guide
Open the user manual embedded in your TV.
Alternatively, you can download a copy of the User guide from Samsung's website (https://www.samsung.com).
The User guide's Home Screen contains 1 row of menu icons. Use left and right directional buttons to move within a
row. Press the Select button to open the section you want to read.
You can use the directional buttons on the remote control to use the functions on the top such as Search, Sitemap, and
Index.
The User guide contains a section called "Learn TV Remote" in "Accessibility Guidance." This is particularly useful for
people who cannot easily see the buttons on the control or who are not clear what each button does. When you are
viewing this section of the User guide, pressing the buttons on the remote control will not affect the TV.
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Using Bixby
Set Voice Assistant to Bixby. A guide to using Bixby to control your TV.
To use Bixby, your TV must be connected to the network and you must use the microphone on your Samsung Smart
Remote.
To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on
the remote, and then release the button to run Bixby.
This function may not be supported depending on the model or geographical area.
This function is available only if Voice Assistant is set to Bixby. ( (left directional button) Settings All
Settings General & Privacy Voice Voice Assistant) Try Now
Running Bixby
Press and hold the button on the Samsung Smart Remote. Bixby is activated in the listening mode, the Bixby
icon appears at the bottom of the TV screen. Say a command, and then release the button. The TV provides feedback
on how it understands the command, and then performs the commanded task.
If the TV does not understand the command, try again with more precise pronunciation.
This function may not be supported depending on the model or geographical area.
You can find a detailed description of the voice commands at Discover Bixby. Press the button. The icon appears at
the bottom right of the screen. Press the Select button to go to the Discover Bixby screen.
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