Introduction

02 | akaBot Introduction

Business Challenges

Manual & Fragmented Demand for Business

Repetitive Tasks Information Systems Continuity during
crisis

Huge number of High Technological &

Customers & Operational Cost
Operation Requests (Fragmented
(Require to improve Information System)
Productivity)

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03 | akaBot Introduction

What is RPA?

• What is RPA? A technology used to help humans perform time-consuming and repetitive tasks by imitating
human’s interaction with computers.

• What is its goal? RPA aims to free humans from mundane tasks. RPA Robots - the agent that executes the
operation – will perform the business processes instead of humans.

• What are the benefits? RPA enables employees to focus on judgement calls & other valuable, creative tasks,
hence improve their work efficiency.
04 | akaBot Introduction

Benefits of RPA

Cost reduction Productivity Better customer No replacement of

enhancement experience existing systems

Reduce operating costs by Minimize manual and error-prone Faster response time from back- RPA works with IT systems the
reducing time & effort required processes office same way a human does by
to perform the processes Enables employees to work on interacting on the interface level.
the front line to bring more
customer success.
 05 | akaBot Introduction

User Friendly: Graphic-based, no Manage: Centralized web based

coding required management and notifications
Reusable: Ability to add workflows for Monitor: Robot monitoring, logging, and
akaBot Introduction reuse
Collaborative: Workflows can be
Deploy
audit
Execute: Smart scheduling, security
shared to teams. management
and API integration

akaBot is a comprehensive RPA solution that helps businesses Discreet Assistants Monitor
overcome scalability challenges with full services, mini solutions and Cooperate with employees
competitive licensing costs. in business activities Intelligent Automation
Unattended Agents
Scheduled to self-start and
operating without human

Fast Deployment Noninvasive to Applications

(From 1 week) current systems
(No changes in infra) Languages

Improve Execution High ROI

(Speed ~ x10) Saving Cost to 60%
06 | akaBot Introduction

Why akaBot
Strong Differentiation
Customer
Business Robots
Requirement

Comprehensive
RPA Solution

Full Services Mini solutions AI/OCR Ecosystem

Single vendor only HR SaaS recruitment FPT.AI, OCR, Voice,
Assessment assistance Chatbot

Implementation Banking: Loan, Cloud & on-premise

payment control
Maintenance and Made by FPT
Operation 24/7 IT, BO SSC portal applications

Training Retail: AR, AP

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 07 | akaBot Introduction

Why akaBot
akaBot + Implementation < Other Platforms’ License Fees

Faster
Full Services

TOP 3
Players 2x Better Ecosystems
ROI

Easier
• Drag & Drop Support
• No programming & Customized
skill required
Features

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08 | akaBot Introduction

akaBot Vision
OCR/ICR Technology – A Comprehensive Document Digitization Solution
Apply latest Deep Learning and NLP technologies
Flexible capture information from Securely store information and
 Automate document classification
any documents like identity card, quickly find any documents
 Automate data extraction
invoice, passport etc.  Smart Document Management within < 2 second

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09 | akaBot Introduction

akaBot for specific domains/Business

Banking/Finance Manufacturing Retail Logistics Telecommunication

Loan Invoice Processing Invoice Matching Shipment Tracking Invoice Processing

CITAD PO Management Accounts Receivable Billing Process Data Management

Credit Card Report Bill of Material Accounts Payable Payment Process Service Request Processing

Daily IT Operation Daily IT Operation Daily IT Operation Invoice Collecting Back Office Operation

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10 | akaBot Introduction

BANKING & FINANCE

Loan Contract Processing

FTE DOWN 90% IN SIX WEEKS

Salesman

Multinational Bank – Vietnam Branch

1 Upload Doc
Business Low productivity due to heavy manual labour
Challenge
13 BO staffs to serve 400 salesperson
High workload in peak time: 500 orders/day
Fragmented Information 2.1 Data Entry or Approval 2.2 akaBot + OCR

Bank Officer
Web Application
Solutions Provide a comprehensive automation solution that
incorporates akaBot, OCR and web application
(develop by low code platform) 4
3 akaBot Inquiry Entry akaBot Data Entry
Deploy in 2 phases: Not use OCR, On-premise OCR

Results Loan processing time down 70%

Cost savings: 60%
Other Apps:
Solution Delivered in 6 weeks CIC Core Bank
LOS

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11 | akaBot
Page Introduction
Number | Name

RETAIL

1. Receive
2. Create VRN Legend
(Receiving 3. Create 4. Upload
goods and Note) on Back- Document documents to Human task
documents office System Checklist Sharepoint
Document Checklist, Automated task

Invoice Matching
Invoice, PO
Variance report,
Trade Commitment

SAVE 200,000 OPERATING HOURS/YEAR 5. Download 8. Check

6. Download 7. Extract data
document document
e-invoice to excel
check list checklist
Document Checklist, Invoice, VRN
Variance report,
Trade Commitment

N Y 11. Verify
Full
documents (total
documents?
Company Stats Results & Impact 9. Perform IM
amount)

10. Notify
Global Retail Company Accountant
following VRN
(R3)
13. Verify N Y 12. Perform IM
14. Notify Matched total
documents on Back-office
Accountant amount?
(in details) System

268+ 24/7 15. Confirm with

related parties
16. Correct price for each
17.
item (if discrepancy)
Stores & Malls Availability
1.5 million 50+
Document Sets / Year IM Accountants 16. Upload
18. 17.
Perform IM on
Perform IM Back-
on
documents to
office System
G.O.L.D

175,000 70% ~200,000

Hours / Year
09
Main Business Cases
Sharepoint

Customers per Day Effort Reduction

• Standardize & Optimize process flow.

17,000 60% • Apply akaBot to collect documents automatically from various sources.

Employees Processing Time • Apply akaBot to extract data to excel file. Reconcile & check for mismatched documents.
Reduction • Apply akaBot to input matched invoice info into Back-Office Systems & notify accountants of mismatched
documents.

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12| akaBot
Page Introduction
Number | Name

BACK OFFICE

1 Export Data
Financial Month-End
Reporting
SAP
SAVE 85% PROCESSING TIME 2

1 Export Data 2 Synthesize Data. 3 Send Email

Create report

Company Stats Results & Impact

Japanese SI Corporation
SharePoint
PIC

268+ 24/7 1 Export Data

Branches Availability

07 75% Shared Folder

Countries Effort Reduction

17 85% • Apply akaBot to automatically create financial report.

Subsidiary Processing Time
Companies Reduction • Use akaBot to synthesize Excel data, export data from SAP and SharePoint.

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13 | akaBot Introduction

akaBot Achievements Bronze Winner

Gold Winner
Global RPA platform Vietnam Software Platform
Top 6 (by software reviews) 1st featured on Gartner Peer Insight
Asia Pacific International Business
Stevie® Award Stevie® Award

“Make in Vietnam”
1st Prize Excellent Digital Product Top 10 Sao Khue 2020

Top 30
RPA platform in
Japan 2019 & 2020
14| akaBot
Page Introduction
Number | Name

akaBot Customers

50+
Customers
21+
Countries

Customers

05+
Domains
09
Business
Banking Partners & OEM
IT service
Retail
Manufacturing Certificates & Compliance Languages
Healthcare
15 | akaBot Introduction

akaBot Services
End to End Services

Assessment Service Implementation Maintenance & Training Service

Service Support Service
• Identify & prioritize • Design & build robot • 24/7 Operate, monitor, and • Offline/online Training
processes Management • Integration with OCR, Chatbot, maintain Robot training and • Platforms: Uipath, Blue prism,
metrics Voice & AI supporting change Automation anywhere, etc.
• Evaluate & select tool • Build a RPA Center of management • Flexible content, levels
Strategy/Roadmap Excellence

Our Team & Expertise

400+ 100+ 08+

Development Centers
RPA Experts R&D Staff
Expandable on demand

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16 | akaBot Introduction

akaBot Training
akaBot - Helpdesk &
Support & Training

ONLINE SUPPORT OFFLINE SUPPORT TRAINING

• Language: English/Japanese • Language: English/Japanese • Language: English/Japanese
• Contact: • Location: Vietnam/Japan • Location: Global
[email protected] • Content: Sale, Technical • Online: & Offline
• Content: Sale, Technical
• Evaluate & select tool
Strategy/Roadmap

Fee: Online – Free

Fee: Free Fee: Yes – Based on ticket
Offline: $3000/Course/1 week

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17 | akaBot Introduction

How to Start?

Process Selection Implementation Operation Result Evaluation Full Assessment &

Mass Application

4 – 6 weeks 2 – 4 weeks 4 - 8 weeks

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18 | akaBot Introduction

Appendices

© Copyright FPT Software

19 | akaBot Introduction

akaBot - Security
akaBot application Layer Security

Client Side Web Server Persistence layer Web App/API

• Cookie based authentication • OS Version no disclosure • Entity Framework prevents SQL • User authorization - RBAC Custom exception
• Windows Integrated • Apache Tomcat Version no injection handling
authentication disclosure • Login attempts protection • Server-side input and parameter validation Entity
• Protection against XSRF CSRF • .NET Framework Version no • Unique robot’s credential Framework prevents SQL injection Active Offline-
Authenticated headers disclosure encryption key Mode

• Secure cookies • MVC Version no disclosure • Encryption algorithm • No-data leakage outside Customer’s network

• Protection against clickjacking • Implement HTTP Strict AES_CBC_256 • Audit - user actions (create/update/delete) are

• Protection against XSS Cross Transport Security • SQL Server Encrypted audited

Site Scripting SSL certificate) • Content Security Policy SSL communication • Non-repudiation of user actions Logging - default

• Cache control - no sensitive certificate events are logged Configurable Password

data is Custom application pool • Custom application pool complexity Secure change password module

• Client-side input validation • All akaBot Center API Endpoints are secured
NuGet API key required for writing

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 20 | akaBot Introduction

Automation
Assessment Criterion akaBot UIPath BluePrism
Anywhere
Development
Recorder Sophistication None Low None Low
Source Code Management Low Medium Low Low
Code Reuse High High High High
Development Environment High High High Medium
Element Specification High High High High
Variables High High Medium Low
API Support High High High High
Remote System Support High High High High
Ecosystem
Marketplace None Medium High High
Training and Certification Medium Medium High High

akaBot – Comparison Integration

Application Support High High High Medium
OCR Support Medium High Medium High

with top players File-Type Support

Embedded Code Support
High
High
High
High
Low
High
High
Medium
Operation
Notifications Medium Medium High Medium
Trigger High High High High
Orchestrator High High High High
Monitoring and Management Medium Medium Medium Medium
Logging High High High High
Exception Handling High High High Medium
Backup and DR Low Low Medium Medium
Update and Upgrade Low Medium Low High
Installation Requirements High High High High
Security
Users and RBAC Medium High High High
Credential Management Medium High High High
Encryption High High High High

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Thank You