Business English II

UNIT 1 COMPANIES AND THEIR FUNCTIONS AND RESPONSIBILITIES

A Describing company departments, and their responsibilities.

B Giving a job description.

C Showing a visitor around a company.

I.-Do this companies quiz. Then discuss your answers with a

partner. Then ask your teacher the answers.

Oral activity

II.-Practice vocabulary and expressions to talk about a company.

Pepsico is a very well-known company from Chile. It sells Non Alcoholic Beverages, and
snacks. It is a Food Company.

Choose one of these companies and give a brief description. You can choose any of these
companies:
https://www.value.today/headquarters/chile?title=&field_headquarters_of_company_target_id&
field_company_category_primary_target_id&field_market_value_jan_2020_value_1=&page=4

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What famous companies come from your country? What do they do or make? What’s special
about them?

DESCRIBING COMPANIES

III.- The sentences below describe two companies, Dalotex and Green Shoots.

Choose pairs of sentences which describe similar things and write them in the correct column of
this chart.

Dalotek Green Shoots

A large car-parts company A Small garden-products company

1 John Smith started Dalotex in 1940 9

2 It has a workforce of 2.500.

3 Dalotek exports to over 12 countries.

4 It manufactures car parts.

5 It introduces one or two new components each year.

6 It employs about 35 people.

7 Green Shoots sells some of its products abroad.

8 It makes garden products.

9 George and James Hawkins began Green Shoots in the 1920s. 1

10 Green Shoots supplies the gardening industry.

11 It launches 2 new products a year.

12 Dalotek provides components for the car industry.

IV.-Read this article about a company in the wind-energy business, then answer the questions
below.

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 Questions
Write your answers here
1 What service does this company provide?
1
2 What’s the company name?
2
3 Where is the company from?
3
4 How many people does the company employ?
5
5 What are the company projects?

Talking about a company

I.-Complete this text with the best form of the verbs in brackets: present simple or present
continuous.

My company ____________1(manufacture) and ___________2(export) frozen fish products. We

__________3 (buy) our fish directly from local fishermen. Right now, we ____________4 (make) plans to
increase out production. So we _________5 (need) to find different suppliers for fish. Our main customers
_______6 (be) restaurant chains abroad. However, right now, we ___________7 (plan) a new range of
frozen meals because we ________________ 8 (want) to enter the consumer market. So at the moment,
our marketing team _________9 (do) a lot of research. They ____________10 (try) to understand our target
market.

Now, it’s your turn!

II.- Work in pairs, choose one company and write a similar paragraph to the one above;
including the following information:
1. Company activities
2. Main countries where the company exports its products
3. Main suppliers
4. Plans you have
5. What you need to achieve those plans
6. Products that the marketing team is developing

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 JOBS AND OCCUPATIONS
I.- Look at these jobs. Who do you think should get the highest salary?

Put the jobs in order, highest salary first.

Lawyer - postal worker – doctor – nurse – firefighter – banker – professional footballer –

teacher – architect – accountant – advertising executive – sales assistant – fashion model –
air-traffic controller - farmer

1 6 11
2 7 12
3 8 13
4 9 14
5 10 15

COMPANY STRUCTURE
I.- Match the jobs in the box with the description below.

Managing director - personal assistant – sales representative - training officer – purchasing manager –
laboratory technician – quality control manager

1 I organize training courses for members of staff – languages, computers, etc.

2 I set up the equipment and do experiments and tests.
3 I am the senior executive
4 I check that products are made to the right standards
5 I visit customers and try and increase business
6 I work with the Managing Director. I am responsible for his diary, organize his travel, and
take calls for him.
7 I buy everything the company needs, from raw material to
stationery.
II.- Write the name of the company department these people work in.

1 5
2 6

3 7
4

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COMPANY DEPARTMENTS

Retrieved from: https://www.alamy.com/stock-photo-various-business-functions-and-business-department-vector-

icons-like-143654193.html

Written task
III.-Work in pairs. Imagine that you have one of these jobs in a company. Write 3
sentences, including the following information.
1 Job
2 Responsibilities in the company
3 Department

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COMPANY DEPARTMENTS

IV.- Most large companies have different departments. Look at the extract. Look at the
extracts from documents above and match them with the appropiate department. There
is one for each department.
1 Research and Development
2 Sales and Marketing
3 Financial
4 Legal
5 Human Resources
6 Communications
V.-Where do these people usually work?
1 Accountants work in the ________________________ department.
2 Scientists often work ____________________________________
3 Sales people ___________________________________________
4 Lawyers _______________________________________________ 6
5 PR people ______________________________________________
6 Training Managers _______________________________________

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COMPANY STRUCTURE

I.-Work in pairs. You are on the stairs. Look at this plan and complete the sentences with words
from the box.

On the right – on the left – behind – on - in - next to - between - in front of

1 Production is ________________HR.

2 Finance is ________________Logistics and IT.

3 You are _________________the first floor.

4 The water fountain is _________________ the cafeteria.

5 Logistics is __________________

6 Marketing is the last door __________________

7 The lift is _______________ the cafeteria

8 Marketing is ________________ Sales.

II.-Unscramble the following sentences.

1. is /department./ This/my
2. are /customer /responsible/ We for orders.
3. in charge of /Ahmed/ is/the team. / which customers /and/ / plans/ he / we /work with.
4. problems with /Sometimes, /he/ / customers’ orders too. / deals with
5. invoices and payment. /manage /the financial side: / I
6. I check the invoices are correct and plan payment agreements to suit our different
customers.
7. inform us /the Logistics department /We/ work with /they / when the orders are
delivered.

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 Class activity

III.-Read the text below about the French company Perrier Vittel and fill in the gaps. Use the words
in the box.

Product – takeover – subsidiary – market leader – research centre – turnover – division – brands – customers – market share
– production sites - acquisition

Perrier Vittel

Perrier Vittel is a s_______________1 of the Nestlé Group. It has millions of c_________________-2 all over the world.

It is the water d________________3 of the group and has many famous b____________4 such as San Pellegrino, Contrex,
Panna and Aquarel. There are sixty-seven p_____________ s___________-5 producing billions of litres of bottled water. The
main r____________ c_______________ 6 of the Nestlé Group is in Lausanne and there is a network of seventeen other
centres on four continents employing 2,500 staff. This research helps produce safe and affordable water for everybody.

A recent new p______________ 7 is Nestlé Pure Life.

The company bottles this water locally in developing countries such as Pakistan and Brazil.

Nestlé’s interest in water began in 1969 with the a_________________8 of 30% of Vittel. After the
f_____________________9 of Perrier in 1992 the new company Perrier-Vittel became a major part of the Nestlé Group.
Today water sales represent 8.8% of the group’s t___________10. The group’s the international m___________
l_____________11 for botled water with a 15% m__________- s_________ 12.

A new CEO, Frits van Dijk took over in 2000 and he aims to keep Perrier- Vittel at the front of the bottled water market in
both sales and technology.

IV.-Look at this organization chart. Use the information from the text above to complete the
missing information. The first is done for you.

3 4 5

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 TALKING ABOUT A COMPANY
https://drive.google.com/file/d/1yhwfoZkBQpIJIa5OSHi1pleeQtj1e-Dd/view?usp=sharing

1 I _______for Repsol YPF

2 oil and gasoline are our main ___________________

3 The company also ________________ and ________________ gas, petrochemicals and

electricity.

4 I work in the _________________ department. I train new employees.

We’re_______________________ a lot of money in ________________at the moment.

5 The company is _______________very quickly.

6 Repsol YPF is expanding a lot of ____________and ______________work at our _______

________ center in Spain.

7 We’re developing our _______________in Latin America. Repsol YPF ______________ in

Argentina. Repsol bought the _____________company YPF. The company has its
_________________ in Buenos Aires.

8 We’re organizing specialized _______________ programmes. The company is introducing a lot of

_______ ___________ and ______________tools.

WRITTEN TASK

Choose a company and include the

following information.

Location

Products

Markets

Activities that the company is doing to

improve

A product that the company is

developing or designing.

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COMPANY DEPARTMENTS

I.-Match the parts of a company to their definition.

1. Factory/ plant
2. Service center
3. Call center a) An office where people answer questions and make sales over the
4. Head office phone.
5. Distribution b) A building from which goods or supplies are sent to factories,
center shops or customers.
6. warehouse c) A place through which products are sold.
7. Branches/outlets d) A place where faulty products are mended.
e) A company which is at least half owned by another company.
8. subsidiary f) The main office or building of a company.
g) A building for storing goods in large quantities.
h) A large building or group of buildings where goods are made.

II.-Write the main functions of the following company departments.

1 R& D department ____________________________________________________________

2 Customer service ____________________________________________________________

3 Human resources____________________________________________________________

4 Sales and Marketing____________________________________________________________

5 Production____________________________________________________________

6 Finance____________________________________________________________

7 Administration____________________________________________________________

8 Legal____________________________________________________________

9 Logistics____________________________________________________________

10 Public relations____________________________________________________________

11 IT____________________________________________________________

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 LISTENING ACTIVITY
III.-In the talk do these numbers refer to? Listen again and match the numbers with the
correct information on the right.

Listen to these extracts from the presentation again and fill in the gaps.

https://drive.google.com/file/d/1L6wmPuef0zDLcThzo-fr2pGZAc7n7Alw/view?usp=sharing

1 My name is Sarah James and I’m ______________ to give a __________________ presentation on the _____________.

2 The ______________ ________________ of my presentation is about the company structure of Pizza Hut (UK) . The second
part ________________ __________________ the present activity of the company in the UK and in the _________________
_________________ I want to __________________ ______________ our future plans.

3 _______________, the structure. ___________________ _______________ with the parent company.

4 Now, ______________ ________________ ________________ our present activity.

5 Do you _______________any ________________?

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 UNIT 2 EMPLOYMENT

A Talking about professional qualities, skills, and experience

B Reading a job advert

C Talking about what you are doing now, and trends in the workplace

D Arranging a meeting and telling the time

READING ACTIVITY
TALKING ABOUT PROFESSIONAL QUALITIES, SKILLS, AND EXPERIENCE

I.-

II.- Match the adjectives in bold in 1 to definitions 1-8.

1 thinks about things and does not make mistakes.______________

2 can deal with everyday problems __________________________

3 Has new exciting ideas ________________________

4 Very active and lots of energy ________________

5 Can work on one job for a long time ________________________

6 Kind and helpful ________________

7 Has lots of skills and knowledge in the job __________________

8 Can wait for a long time ___________________

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 III.- Listen to these words. Write the number of syllables and underline the stress.

https://drive.google.com/file/d/1_22qqdI9wjzpZqAOcDXVGE2LV_LSmul8/view?usp=sha
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energetic _4_ imaginative ___ careful ___ friendly ___

practical ___ focused ___ patient ___ experienced____

IV.-

c
a b

d
e f

V.-Listen to Anton and Sandra in the HR Department of the company. They are discussing candidates
for the jobs. Make notes about Monica and Roberto in the table.

https://drive.google.com/file/d/1b6jsHXBMTS82vboPlWZ6QMScQ4OLzkNn/view?usp=sharing

VI.-

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 ORAL ACTIVITY

VII.-

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Oral activity

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 UNIT 3 TEAMWORK AND COMPETITION

A Comparing products and services.

B Giving opinions about advantages and disadvantages of products and

services.
C Making future arrangements.

Listening activity

https://drive.google.com/file/d/1XwY11oTMnEU-P1lJjPKf30YG40WrW8jS/view?usp=sharing

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 Oral activity

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 ORAL ACTIVITY

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