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Volume Shredder User Guide

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0% found this document useful (0 votes)
88 views36 pages

Volume Shredder User Guide

Uploaded by

Kalaivanan Velu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Hitachi Virtual Storage Platform

Hitachi Volume Shredder User Guide

FASTFIND LINKS
Document Organization

Product Version

Getting Help

Contents

MK-90RD7035-00
Copyright © 2010 Hitachi, Ltd. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, or stored in a database or retrieval system for any
purpose without the express written permission of Hitachi, Ltd. (hereinafter referred to as “Hitachi”) and
Hitachi Data Systems Corporation (hereinafter referred to as “Hitachi Data Systems”).

Hitachi and Hitachi Data Systems reserve the right to make changes to this document at any time without
notice and assume no responsibility for its use. This document contains the most current information
available at the time of publication. When new and/or revised information becomes available, this entire
document will be updated and distributed to all registered users.

Some of the features described in this document may not be currently available. Refer to the most recent
product announcement or contact your local Hitachi Data Systems sales office for information about feature
and product availability.

Notice: Hitachi Data Systems products and services can be ordered only under the terms and conditions of
the applicable Hitachi Data Systems agreement(s). The use of Hitachi Data Systems products is governed
by the terms of your agreement(s) with Hitachi Data Systems.

Hitachi is a registered trademark of Hitachi, Ltd. in the United States and other countries. Hitachi Data
Systems is a registered trademark and service mark of Hitachi, Ltd. in the United States and other countries.

ShadowImage and TrueCopy are registered trademarks of Hitachi Data Systems.

AIX, ESCON, FICON, FlashCopy, IBM, MVS/ESA, MVS/XA, OS/390, S/390, VM/ESA, VSE/ESA, z/OS, zSeries,
z/VM, and zVSE are registered trademarks or trademarks of International Business Machines Corporation.

All other trademarks, service marks, and company names are properties of their respective owners.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

ii
Hitachi VSP Hitachi Volume Shredder User Guide
Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Intended audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Product version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Document revision level . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Source document(s) for this revision . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Changes in this revision . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Referenced documents. . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Document organization . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vi
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . vii
Convention for storage capacity values . . . . . . . . . . . . . . .... .. . . . . . . . . . .viii
Accessing product documentation . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . .viii
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . ix
Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... .. . . . . . . . . . . ix

1 Introduction to Volume Shredder . . . . . . . . . . . . . . . . . . . . . . . . . 1-1


Volume shredding functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Example of volume shredding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

2 Shredding volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1


Volume shredding workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Blocking a volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Calculating shredding passes for a flash disk . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Defining shredding settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Shredding a volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Stopping volume shredding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Checking results of volume shredding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
In the Tasks window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
On the downloaded file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

iii
Hitachi VSP Hitachi Volume Shredder User Guide
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Calling the Hitachi Data Systems Support Center . . . . . . . . . . . . . . . . . . . . . . 3-2

A Volume Shredder GUI reference . . . . . . . . . . . . . . . . . . . . . . . . . A-1


Shred LDEVs wizard . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . A-2
Shred LDEVs window . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . A-2
Confirm window . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . A-3
Edit Shredding Data Pattern window . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . A-5

Index

iv
Hitachi VSP Hitachi Volume Shredder User Guide
Preface
Preface

This document describes and provides instructions for performing volume


shredding operations on the Hitachi Virtual Storage Platform (VSP) storage
system using the Hitachi Volume Shredder software on Storage Navigator.
Please read this document carefully to understand how to use this product,
and maintain a copy for reference purposes.
This preface includes the following information:

□ Intended audience

□ Product version

□ Document revision level

□ Source document(s) for this revision

□ Changes in this revision

□ Referenced documents

□ Document organization

□ Document conventions

□ Convention for storage capacity values

□ Accessing product documentation

□ Getting help

□ Comments

Preface v
Hitachi VSP Hitachi Volume Shredder User Guide
Intended audience
This document is intended for system administrators, Hitachi Data Systems
representatives, and authorized service providers who are involved in
installing, configuring, and operating the Hitachi Virtual Storage Platform
storage system.
Readers of this document should meet the following requirements:
• You should have a background in data processing and understand RAID
storage systems and their basic functions.
• You should be familiar with the Hitachi Virtual Storage Platform storage
system, and you should have read the Hitachi Virtual Storage Platform
User and Reference Guide.
• You should be familiar with the Storage Navigator software for Hitachi
Virtual Storage Platform, and you should have read the Storage
Navigator User Guide.

Product version
This document revision applies to Hitachi VSP microcode 70-01-0x or later.

Document revision level


Revision Date Description
MK-90RD7035-00 October 2010 Initial release

Source document(s) for this revision


• Not applicable.

Changes in this revision


• Not applicable.

Referenced documents
Hitachi Virtual Storage Platform:
• Storage Navigator User Guide, MK-90RD7027
• Storage Navigator Messages, MK-90RD7028
• User and Reference Guide, MK-90RD7042

Document organization
The following table provides an overview of the contents and organization
of this document. Click the chapter title in the left column to go to that
chapter. The first page of each chapter provides links to the sections in that
chapter.

vi Preface
Hitachi VSP Hitachi Volume Shredder User Guide
Chapter Description
Chapter 1, Introduction to Provides an overview of Volume Shredder software
Volume Shredder features and functions.
Chapter 2, Shredding volumes Provides instructions for shredding volumes.
Chapter 3, Troubleshooting Provides troubleshooting information for using
Volume Shredder.
Appendix A, Volume Shredder Describes the Storage Navigator windows and dialog
GUI reference boxes for Volume Shredder.

Document conventions
The terms “Virtual Storage Platform” and “VSP” refer to the Hitachi Virtual
Storage Platform storage system, unless otherwise noted.
This document uses the following typographic conventions:

Convention Description
Bold Indicates text on a window or dialog box, including window and
dialog box names, menus, menu options, buttons, fields, and
labels. Example: Click OK.
Italic Indicates a variable, which is a placeholder for actual text
provided by the user or system. Example: copy source-file
target-file
Note: Angled brackets (< >) are also used to indicate
variables.
screen/code Indicates text that is displayed on screen or entered by the
user. Example: # pairdisplay -g oradb
< > angled brackets Indicates a variable, which is a placeholder for actual text
provided by the user or system. Example: # pairdisplay -g
<group>
Note: Italic font is also used to indicate variables.
[ ] square brackets Indicates optional values. Example: [ a | b ] indicates that you
can choose a, b, or nothing.
{ } braces Indicates required or expected values. Example: { a | b }
indicates that you must choose either a or b.
| vertical bar Indicates that you have a choice between two or more options
or arguments. Examples:
[ a | b ] indicates that you can choose a, b, or nothing.
{ a | b } indicates that you must choose either a or b.
Underline Indicates the default value. Example: [ a | b ]

This document uses the following icons to draw attention to information:

Icon Meaning Description


Tip Provides helpful information, guidelines, or suggestions for
performing tasks more effectively.

Preface vii
Hitachi VSP Hitachi Volume Shredder User Guide
Icon Meaning Description
Note Calls attention to important and/or additional information.

Caution Warns the user of adverse conditions and/or consequences


(e.g., disruptive operations).

WARNING Warns the user of severe conditions and/or consequences


(e.g., destructive operations).

Convention for storage capacity values


Physical storage capacity values (e.g., disk drive capacity) are calculated
based on the following values:

Physical capacity unit Value


1 KB 1,000 bytes
1 MB 1,0002 bytes
1 GB 1,0003 bytes
1 TB 1,0004 bytes
1 PB 1,0005 bytes
1 EB 1,0006 bytes

Logical storage capacity values (e.g., logical device capacity) are calculated
based on the following values:

Logical capacity unit Value


1 KB 1,024 bytes
1 MB 1,024 KB or 1,0242 bytes
1 GB 1,024 MB or 1,0243 bytes
1 TB 1,024 GB or 1,0244 bytes
1 PB 1,024 TB or 1,0245 bytes
1 EB 1,024 PB or 1,0246 bytes
1 block 512 bytes

Accessing product documentation


The Hitachi Virtual Storage Platform user documentation is available on the
Hitachi Data Systems Support Portal: https://hdssupport.hds.com. Please
check this site for the most current documentation, including important
updates that may have been made after the release of the product.

viii Preface
Hitachi VSP Hitachi Volume Shredder User Guide
Getting help
The Hitachi Data Systems customer support staff is available 24 hours a
day, seven days a week. If you need technical support, log on to the Hitachi
Data Systems Support Portal for contact information: https://
hdssupport.hds.com

Comments
Please send us your comments on this document:
[email protected]. Include the document title, number, and revision.
Please refer to specific section(s) and paragraph(s) whenever possible.
Thank you! (All comments become the property of Hitachi Data Systems.)

Preface ix
Hitachi VSP Hitachi Volume Shredder User Guide
x Preface
Hitachi VSP Hitachi Volume Shredder User Guide
1
Introduction to Volume Shredder

Storage Navigator uses the Volume Shredder function to shred data on the
Hitachi Virtual Storage Platform storage system on both open and
mainframe volumes. Volume shredding deletes data in volumes and
prevents the deleted data from being restored. When the user of a volume
is to be changed, the data stored by the previous user should be deleted for
security reasons. The Volume Shredder function deletes all data in the
volume completely in accordance with DoD5220.22-M (the standard
defined by the U.S. Department of Defense).

□ Volume shredding functions

□ Example of volume shredding

□ System requirements

Introduction to Volume Shredder 1–1


Hitachi VSP Hitachi Volume Shredder User Guide
Volume shredding functions
The term volume shredding refers to the process of deleting all user data in
a volume by overwriting the data with dummy data. The volume shredding
function is performed from Storage Navigator using the Hitachi Volume
Shredder software. An example of executing the shredding function from
Storage Navigator is depicted in Example of volume shredding on page 1-3.
When you shred a volume, all user data in a volume is overwritten with
dummy data. However, because of the nature of hard disks, one overwrite
may not be enough to ensure that user data is completely deleted, and it is
possible that some deleted user data could be restored. Therefore, best
practice is to overwrite a volume at least three times using dummy data.
The default setting of Volume Shredder defines overwriting three times
using dummy data. You can change the default setting to overwrite the
volume up to eight times. For details on Volume Shredder settings, see
Defining shredding settings on page 2-3.
You can use the shredding function on all volume types (e.g., LDEV or CV)
and emulation types, but the status of the volumes must be Blocked. If the
status of a volume is Normal, the volume cannot be the target of the
shredding function. For details on how to change the status of the volume
to Blocked, see Blocking a volume on page 2-2. You can select the target
volumes of the shredding function in the Shred LDEVs window.
You cannot perform shredding on the following volumes:
• Pool volumes
• Copy-on-Write Snapshot virtual volumes
• Journal volumes
• Volumes whose access attribute is not read/write
For details on how to execute the shredding function, see Shredding a
volume on page 2-4.

1–2 Introduction to Volume Shredder


Hitachi VSP Hitachi Volume Shredder User Guide
Example of volume shredding

System requirements
The system requirements for using Volume Shredder are:
• Hitachi Virtual Storage Platform storage system
• Hitachi Storage Navigator software
• Hitachi Volume Shredder software. This software is for both OPEN and
mainframe systems.

Introduction to Volume Shredder 1–3


Hitachi VSP Hitachi Volume Shredder User Guide
1–4 Introduction to Volume Shredder
Hitachi VSP Hitachi Volume Shredder User Guide
2
Shredding volumes

The following topics provide instructions for shredding volumes.

□ Volume shredding workflow

□ Blocking a volume

□ Calculating shredding passes for a flash disk

□ Defining shredding settings

□ Shredding a volume

□ Stopping volume shredding

□ Checking results of volume shredding

Shredding volumes 2–1


Hitachi VSP Hitachi Volume Shredder User Guide
Volume shredding workflow
• Blocking a volume on page 2-2
• Calculating shredding passes for a flash disk on page 2-2
• Defining shredding settings on page 2-3
• Shredding a volume on page 2-4
• Stopping volume shredding on page 2-5
• Checking results of volume shredding on page 2-6

Blocking a volume
The volume to be shredded must be in blocked status before the shredding
begins. When a volume is blocked, I/O operations cannot be performed on
the volume.
To block a volume:
1. Display the Storage Navigator main window.
2. Select Storage System in Explorer.
3. Select the resource under the Storage System folder.
• The LDEVs tab is available when a parity group is selected in Parity
Group.
• The LDEVs tab is available when an LDEV is selected in Logical
Device.
4. Find the volume to be blocked and check the status of the volume in the
Status column.
• If Block appears, the volume is already blocked.
• If a status other than Block appears, the volume is not blocked.
Continue to the next step.
5. Select the volume and click Block LDEVs.
6. When the confirmation message is displayed, click Apply to block the
selected volume.

Calculating shredding passes for a flash disk


Because of the way space is allocated in a flash disk, you must overwrite
data with dummy data that exceeds the capacity of the target volume.
Therefore, before shredding a flash disk volume, calculate the number of
shredding operations that are required in order to overwrite data in the
target volume with dummy data.
To calculate the number of shredding passes required for a flash disk:
1. Confirm the capacity of target volume for data deleting and the number
of data making up RAID configuration on the LDEVs tab is displayed
when an LDEV in Logical Device is selected.
Example: Confirmation of the number of data making up RAID
configuration

2–2 Shredding volumes


Hitachi VSP Hitachi Volume Shredder User Guide
n of RAID5(nxD + 1P)
n of RAID6(nxD + 2P)
2. Where the number of shredding operations necessary to overwrite data
in the target volume with dummy data is N, calculate using the following
formula.
N (Rounding up after the decimal point) = (Capacity-of-target-
volume + User-capacity-for-Data*1) / Capacity-of-target-volume
*1: User capacity for data: Examples are shown as follows.
When the capacity of flash disk is 200 GB, 200 GB x n
When the capacity of flash disk is 400 GB, 400 GB x n

Example of calculating the number of required shredding


operations:
Sample configuration: Flash disk is 200 GB, RAID configuration is 3D+1P,
and LDEV is 220 GB
[(200 x 3) + 220] / 220 = 3.73
When the above value is rounded up after the decimal point, the dummy
data writing needs to be performed four times.

Delete data conforming to DoD5220.22-M (overwrite with


dummy data three times)
Sample configuration: Flash disk is 200 GB, RAID configuration is 3D+1P,
and LDEV is 220 GB
1. Calculate the number of shredding operations.
[(200 x 3) + 220] / 220 = 3.73
When the above value is rounded up after the decimal point, the dummy
data writing needs to be performed four times.
2. Define the shredding settings (see Defining shredding settings on page
2-3).
Enter dummy data 00 in the text box and add a row to the Data
Pattern(User Setting) list (add rows for performing shredding
operation four times).
3. Delete the data in the volume (see Shredding a volume on page 2-4).
4. Repeat steps 2 and 3 using dummy data FF.
5. Repeat steps 2 and 3 using dummy data 00.

Defining shredding settings


The shredding settings include default and user-specified settings defined
in the Shredding Param. window. The user-specified shredding settings
are maintained while the Shred LDEVs window is displayed.
To define the shredding settings:
1. Display the Storage Navigator main window.

Shredding volumes 2–3


Hitachi VSP Hitachi Volume Shredder User Guide
2. Select the resource to display the tab windows:
• The LDEVs tab is displayed when a parity group in Parity Group is
selected.
• The LDEVs tab is displayed when an LDEV in LDEVs is selected.
3. Select the volume to be shredded and click Shred LDEVs.
The Shred LDEVs window is displayed.
4. Click Edit Data Pattern.
The Edit Shredding Data Pattern window is displayed.
5. To use the default value, select Default Pattern (00-FF-00), and click
OK. To specify the settings, select User Setting in *Data Pattern and
continue to the next step.
6. To use the random data setting, select Random Data, and click Add.
Random numbers are added in the Data Pattern(User Setting) table.
Click OK to close the Edit Shredding Data Pattern window.
7. To specify the data pattern, select Define Data, and enter the following
settings:
• Enter a number that you want to use as dummy data in the text box,
and click Add. You can enter a hexadecimal number up to four digits
(0 to FFFF). The number is added in the Data Pattern(User
Setting) table.
We recommend that you enter three or more numbers to use as
dummy data. If you perform a shredding operation with one or two
numbers, it is possible that all data may not be completely deleted
from the volume.
To delete the numbers that you entered, click Clear and re-enter the
desired numbers. If you click Clear, values other than 00 in the
bottom row are deleted.
• When you are finished entering the desired numbers, click OK to
close the Edit Shredding Data Pattern window.

Shredding a volume
After ensuring the volumes are blocked, calculating shredding repetitions,
and defining shredding settings, you are ready to start the shredding
operation to delete data from the volume.
1. Display the Storage Navigator main window.
2. Select the resource to display the tab windows:
• The LDEVs tab is displayed when a parity group in Parity Group is
selected.
• The LDEVs tab is displayed when an LDEV in Logical device is
selected.
3. Check the volumes to make sure that they are in Blocked status.
If the volumes are not Blocked, change the status to Blocked (see
Blocking a volume on page 2-2).
4. Select the volume to be shredded, and click Shred LDEVs.

2–4 Shredding volumes


Hitachi VSP Hitachi Volume Shredder User Guide
The Shred LDEVs window is displayed.
5. To save the result of the volume shredding operation as the file, click Set
Data Output. If not, click Cancel Data Output. Volumes that can be
saved the result of the volume shredding operation are up to three.
6. Click Finish in the Shred LDEV window.
The confirmation window is displayed.
7. Click Apply.
The shredding operation starts. To stop the shredding operation, see
Stopping volume shredding on page 2-5.
When the shredding operation is finished, the status of the volume is
automatically changed to Normal.

Stopping volume shredding


Caution: If you stop a shredding operation, you cannot restart the
shredding operation, and the contents of the volume are not guaranteed.

To stop shredding a volume:


1. Display the Storage Navigator main window.
2. Select Storage System in Explorer.
3. Select the Tasks.
The list of task is displayed.
4. In the list, click the task name you want to stop the shredding.
The Task Properties dialog box is displayed.
5. Click Abort in the Shredding Data pattern field.

Shredding volumes 2–5


Hitachi VSP Hitachi Volume Shredder User Guide
6. Verify the displayed settings and click Yes.The shredding operation is
stopped.
7. Click Close in the Task Properties dialog box.

Checking results of volume shredding


In the Tasks window
After shredding a volume, you can check the result of shredding operation
on the Tasks window.
1. Display the Storage Navigator main window.
2. Select Storage System in Explorer.
3. Select the Tasks.
The list of task is displayed.
4. In the list, click the task name you want to check the shredding result.
The Task Properties dialog box is displayed.

2–6 Shredding volumes


Hitachi VSP Hitachi Volume Shredder User Guide
5. Check statuses of Result on the Shredding Data pattern field.
Check the contents to verify whether all the overwriting operations have
ended normally. The Shredding Data pattern field shows Normal
when an overwriting operation ends normally.
If any overwriting operation ends abnormally, the shredding operation
fails. If the shredding operation fails, retry the shredding operation. If
the shredding operation still fails despite retrying, call the Hitachi Data
Systems Support Center to identify the cause of the failure.
The shredding operation ends if the power supply turns off while the
shredding operation is being performed. In that case, depending on the
situation of the performing shredding operation, either the Shredding
operation canceled or Shredding operation Failed message is
displayed.

Status Meaning
- The task is not performed.
Shredding operation The shredding operation was ended normally.
Normal.

Shredding volumes 2–7


Hitachi VSP Hitachi Volume Shredder User Guide
Status Meaning
Writing. The shredding operation is being performed.
Shredding operation not The shredding operation was not performed according
executed. to the specified parameters.
Shredding operation The shredding operation was cancelled.
canceled.
Shredding operation The shredding operation was ended abnormally.
Failed.
Shredding data transfer The result of the shredding operation could not be
error. output to a file.
Shredding data verify An error was detected while verifying the file containing
error. the result of the shredding operation.
No-data assigned. When you execute a shredding operation on an unused
Dynamic Provisioning virtual volume and open the file
that contains the result of the shredding operation, this
file will contain the text No-data assigned. In this
case, no dummy data will be written to the unused
Dynamic Provisioning virtual volume. However, if the
following volumes are included in the target of a
shredding operation, dummy data will be written to the
following volumes:
• Dynamic Provisioning virtual volumes that are being
used
• Internal volumes
• External volumes

6. Click Close in the Task Properties dialog box.

On the downloaded file


In the Selected LDEVs table on the Shred LDEVs window, if the Data
Output column is set to YES, the result of shredding a volume can be saved
as files in the Storage Navigator computer. You can use this file to check the
results of shredding a volume.
1. On the menu bar, select Report > Shredding Report > and
Download Latest Report or Download Other Reports.
Select Download Latest Report to download the latest result file.
Select Download Other Reports to download the past ten times result
files.
The message that the preparation for download is completed is
displayed.
2. Click OK.
3. Specify the folder in which to download the file.
4. Click Save.
Compression files are downloaded. To decompress the compression file,
you will obtain binary files containing the results of the shredding
operation and text files containing contents and results of the shredding
operation.

2–8 Shredding volumes


Hitachi VSP Hitachi Volume Shredder User Guide
The name of the binary file indicates LDKC, CU, and LDEV numbers of
the shredded volumes, and the number of times dummy data have been
written to the volumes. For example, if a binary file is named 00-01 11
03.bin, the LDKC number is 00, the CU number is 01, and the LDEV
number is 11. The filename also indicates that dummy data have been
written to that volume three times. A binary file contains the first 512
bytes of data of a shredded volume (LDEV).
The file name of a text file is displayed as follows;
shred_the-finish-time-of-shredding-operation.txt
The compressed file is saved with the time zone setting of SVP. If the
compressed file is decompressed on the Storage Navigator computer,
the time stamp of the decompressed file is displayed with the time zone
setting of the Storage Navigator computer. Therefore, the time stamp of
the decompressed file might be different from the actual finish time of a
shredding operation.
The text file contains the following summary information of a shredding
operation:
• Results of a shredding operation
• Contents of the dummy data
• Shredded volumes
• Start and finish time of a shredding operation

Shredding volumes 2–9


Hitachi VSP Hitachi Volume Shredder User Guide
2–10 Shredding volumes
Hitachi VSP Hitachi Volume Shredder User Guide
3
Troubleshooting

This topic provides troubleshooting information for Volume Shredder.

□ Troubleshooting

□ Calling the Hitachi Data Systems Support Center

Troubleshooting 3–1
Hitachi VSP Hitachi Volume Shredder User Guide
Troubleshooting
• For troubleshooting information about the Virtual Storage Platform
storage system, see the Hitachi Virtual Storage Platform User and
Reference Guide.
• For troubleshooting information about Storage Navigator, see the Hitachi
Storage Navigator User Guide.
• For information about the Storage Navigator error messages, see the
Hitachi Storage Navigator Messages.

Calling the Hitachi Data Systems Support Center


If you need to call the Hitachi Data Systems Support Center, please provide
as much information about the problem as possible, including:
• The circumstances surrounding the error or failure.
• The content of any messages displayed on Storage Navigator.
• The Storage Navigator configuration information (use the FD Dump
Tool).
• The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator.
The Hitachi Data Systems customer support staff is available 24 hours a
day, seven days a week. If you need technical support, log on to the Hitachi
Data Systems Support Portal for contact information: https://
hdssupport.hds.com

3–2 Troubleshooting
Hitachi VSP Hitachi Volume Shredder User Guide
A
Volume Shredder GUI reference

Storage Navigator provides windows and dialog boxes for shredding


volumes.

□ Shred LDEVs wizard

□ Edit Shredding Data Pattern window

Volume Shredder GUI reference A–1


Hitachi VSP Hitachi Volume Shredder User Guide
Shred LDEVs wizard
Shred LDEVs window
Use this window to select the LDEVs to be shredded.

Selected LDEVs table


This table lists information about the LDEVs selected to be shredded.

Item Description
LDEV ID The ID of the LDEV selected for shredding. The ID is a
combination of a logical disk controller (LDKC) number, a
control unit (CU) number, and a logical device (LDEV) number.
Free indicates free space.
LDEV Name Name of the LDEV selected for shredding.
Parity Group ID The parity group number (e.g., 1-1) of which the selected
LDEV is a member.
• A parity group number starting with E (e.g., E1-1)
indicates that the parity group consists of one or more
external volumes.
• A parity group number starting with V (e.g., V1-1)
indicates that the parity group consists of one or more
Copy-on-Write Snapshot virtual volumes.
• A parity group number starting with X (e.g., X1-1)
indicates that the parity group consists of one or more
Dynamic Provisioning virtual volumes.
Pool Name(ID) Pool name, if the volume is a pool volume (pool-VOL). The
pool ID is enclosed by parentheses.
Emulation Type The emulation type of the LDEV selected for shredding.

A–2 Volume Shredder GUI reference


Hitachi VSP Hitachi Volume Shredder User Guide
Item Description
Capacity The capacity of the LDEV selected for shredding. Change the
unit of capacity by selecting Option > Capacity Unit.
Provisioning Type The provisioning type of the selected volume.
• Basic: Internal volume.
• External: External volume
• DP: Virtual volume of Dynamic Provisioning.
Data Output Indicates whether the results of the shredding operation will
be saved in a file. Click Set Data Output to save the results.
Results can be saved for up to three volumes.
Yes: The result of the shredding operation will be saved.
No: The result of the shredding operation is not saved.
Set Data Output Click to set saving the result of the shredding operation.
Cancel Data Output Click to cancel saving the result of the shredding operation.

Shredding Data Pattern table


This table lists the shredding data pattern and the number of passes that
will be performed when the LDEVs are shredded.

Item Description
Pass Number Shows the order of overwritings.
Data Pattern The dummy data that will overwrite data on the volume.
Edit Data Pattern Opens the Edit Shredding Data Pattern dialog box, where
you can change the shredding data pattern information shown
in this list.

Confirm window
In this window, review the information about the LDEVs selected to be
shredded, review the shredding data pattern to be used, type a unique
name for this shredding task, and then click Apply to start shredding the
volume.

Volume Shredder GUI reference A–3


Hitachi VSP Hitachi Volume Shredder User Guide
Selected LDEVs table
This table lists information about the LDEVs selected for shredding.

Item Description
LDEV ID A combination of a logical disk controller (LDKC) number, a
control unit (CU) number, and a logical device (LDEV) number.
Free indicates free space.
LDEV Name Displayed in alphanumeric characters of 32 characters or less.
The characters are case-sensitive.
Parity Group ID The parity group number (e.g., 1-1) of the LDEV.
• A parity group number starting with E (e.g., E1-1)
indicates that the parity group consists of one or more
external volumes.
• A parity group number starting with V (e.g., V1-1)
indicates that the parity group consists of one or more
Copy-on-Write Snapshot virtual volumes (V-VOLs).
• A parity group number starting with X (e.g., X1-1)
indicates that the parity group consists of one or more
Dynamic Provisioning virtual volumes (V-VOLs).
Pool Name(ID) Displayed if The volume is a pool volume (pool-VOL). The pool
ID is enclosed by parentheses.
Emulation Type Displays the emulation type of LDEVs.
Capacity Displayed the capacity of the LDEV displayed in the unit
selected by Option > Capacity Unit.
Provisioning Type The provisioning types of LDEVs are:
• Basic: Internal volume.
• External: External volume
• DP: Virtual volume of Dynamic Provisioning.

A–4 Volume Shredder GUI reference


Hitachi VSP Hitachi Volume Shredder User Guide
Item Description
Data Output Indicates whether the results of the shredding operation will
be saved in a file. Click Set Data Output to save the results.
Results can be saved for up to three volumes.
Yes: The result of the shredding operation will be saved.
No: The result of the shredding operation is not saved.
Total The total count of LDEVs.

Shredding Data Pattern table


This table lists the shredding data pattern and the number of passes that
will be performed to shred the selected LDEVs.

Item Description
Pass Number Shows the order of overwritings.
Data Pattern Shows the dummy data that will be used each time.
Result Displays the results of the shredding operation.
• -
The task is not performed.
• Shredding operation Normal.
The shredding operation was ended normally.
• Writing.
The shredding operation is being performed.
• Shredding operation not executed.
The shredding operation was not performed according to the
specified parameters.
• Shredding operation canceled.
The shredding operation was cancelled.
• Shredding operation Failed.
The shredding operation was ended abnormally.
• Shredding data transfer error.
The result of the shredding operation could not be output to
a file.
• Shredding data verify error.
An error was detected while verifying the file containing the
result of the shredding operation.
• No-data assigned.
When you execute a shredding operation on an unused
Dynamic Provisioning virtual volume and open the file that
contains the result of the shredding operation, this file will
contain the text No-data assigned. In this case, no dummy
data will be written to the unused Dynamic Provisioning
virtual volume. However, if the following volumes are
included in the target of a shredding operation, dummy data
will be written to the following volumes:
- Dynamic Provisioning virtual volumes that are being used
- Internal volumes
- External volumes

Edit Shredding Data Pattern window


Use this window to define the settings of the shredding operation.

Volume Shredder GUI reference A–5


Hitachi VSP Hitachi Volume Shredder User Guide
Item Description
Data Pattern Select whether you use the default settings of the shredding
operation or you will define the settings of the shredding
operation yourself.
• Default (00-FF-00): Deletes the data in a volume by
overwriting the volume three times with dummy data.
When the volume is overwritten for the first and the third
times, the volume shredding uses "00" (hexadecimal
number) for the dummy data. When the volume is
overwritten for the second time, the volume shredding
uses "FF" (hexadecimal number) for the dummy data.
• User: Enables you to define the dummy data and how
many times you want to overwrite the volume.
Random Data Volume shredding selects 4-digit hexadecimal numbers at
random for the dummy data.
Define Data You can enter hexadecimal numbers to be used as the dummy
data. You can enter hexadecimal numbers from 0 to FFFF.
Add Adds the user-defined dummy data defined to the list. This
button is not available when you select Default in the Write
Data Type field.

Data Pattern (User Setting)

Item Description
Pass Number Shows the order of overwritings.
Data Pattern Shows the dummy data to be used each time.
Clear Clears all values other than 00 in the bottom row in the Data
Pattern(User Setting) table.
OK Applies the settings to the storage system.
Cancel Cancels the current operation.
Help Displays the help topic.

A–6 Volume Shredder GUI reference


Hitachi VSP Hitachi Volume Shredder User Guide
Index

B checking shred results 2–6


defining settings 2–3
Blocked volume status 1–2
stopping 2–5
blocking volumes 2–2
shredding restrictions
journal volume 1–2
D pool volume 1–2
dummy data 1–2 virtual volume 1–2

E V
editing shredding data patterns 2–3 virtual volume, shredding restriction 1–2
volume status
F Blocked 1–2
Normal 1–2
flash disks
volumes
calculating shredding passes 2–2
blocking 2–2
checking shredding results 2–6
J shredding 2–4
journal volumes stopping shredding 2–5
shredding restriction 1–2

N
Normal volume status 1–2

O
overwriting the data with dummy data 1–2

P
pool volumes
shredding restriction 1–2

R
read/write access to volume 1–2
requirements 1–3

S
Shred LDEVs window
defining shredding settings 2–3
shredding
a volume 2–4
calculating shredding passes 2–2

Index-1
Hitachi VSP Hitachi Volume Shredder User Guide
Index-2
Hitachi VSP Hitachi Volume Shredder User Guide
1
Hitachi VSP Hitachi Volume Shredder User Guide
Hitachi Data Systems
Corporate Headquarters
750 Central Expressway
Santa Clara, California 95050-2627
U.S.A.
Phone: 1 408 970 1000
www.hds.com
[email protected]
Asia Pacific and Americas
750 Central Expressway
Santa Clara, California 95050-2627
U.S.A.
Phone: 1 408 970 1000
[email protected]
Europe Headquarters
Sefton Park
Stoke Poges
Buckinghamshire SL2 4HD
United Kingdom
Phone: + 44 (0)1753 618000
[email protected]

MK-90RD7035-00

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