Car Rental System

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DR.

SHYAMA PRASAD MUKHERJEE


UNIVERSITY

AN PROJECT SUBMITTED
IN PARTIAL – FULFILMENT OF THE REQUIREMENT
FOR THE AWARD OF THE DEGREE
OF
Car Rental System
(For Degree in B.Sc. (CA & IT))

Submitted By :-
NAME :-
Class Roll No : -
Reg. Roll No :-
Department :-
Session :-

DR. SHYAMA PRASAD MUKHERJEE UNIVERSITY MORHABADI, RANCHI -


834008
ACKNOWLEDGMENT
This thesis work has been an intellectually invigorating experience
for me. I am sure that the knowledge and experience gathered
during the course of this work will make me stand in good stead in
future.
With immense pleasure and due respect I express my sincere
gratitude to In charge, Ranchi college Ranchi, for all his support and
co-operation in successfully completing this thesis work by
providing excellent facilities.
I would also like to extend my sincere gratitude to all faculties’
members and staff for helping me in my college during my Bsc IT
course.
I would like to take this opportunity to extend my sincere gratitude
and thanks to my Pioneer Teachers NAme ,firstly for coming up
with such an innovative thesis idea. He has not only made us to
work but guided us to orient toward research. It has been real
pleasure working under his guidance and it is chiefly his
encouragement and motivation that has made this thesis a reality.
Last, but not the last I am heartily thankful to almighty God for
showering his blessing forever during my entire life and also to my
family members for providing me a great support.
CERTIFICATE FOR PROJECT
This is to certify that this is a bona fide record of the project work

entitled “ Project” done satisfactory at “DSPMU, Ranchi” by


Name),in partial fulfillment of B.sc (CA) Examination.

This report or similar report on the topic has not been submitted for
any other examination and doesn’t form part of any other course
undergone by the candidate.

INTERNAL GUIDE EXTERNAL GUIDE

UNDER THE GUIDANCE OF


CHAPTER-1

1.1 Introduction

This project is designed so as to be used by Car Rental Company


specializing in renting cars to customers. It is an online system
through which customers can view available cars, register, view
profile and book car.

1.2 Reason for the Project

The advancement in Information Technology and internet


penetration has greatly enhanced various business processes and
communication between companies (services provider) and their
customers of which car rental industry is not left out. This E-Car
Rental System is developed to provide the following services:

 Enhance Business Processes: To be able to use internet


technology to project the rental company to the global world
instead of limiting their services to their local domain alone,
thus increase their return on investment (ROI).
 Online Vehicle Reservation: A tools through which customers
can reserve available cars online prior to their expected pick-up
date or time.

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 Customer’s registration: A registration portal to hold customer’s
details, monitor their transaction and used same to offer better
and improve services to them.
 Group bookings: Allows the customer to book space for a group
in the case of weddings or corporate meetings (Event
management).

1.3 Problem Statement

A car rental is a vehicle that can be used temporarily for a fee


during a specified period. Getting a rental car helps people get
around despite the fact they do not have access to their own
personal vehicle or don't own a vehicle at all. The individual who
needs a car must contact a rental car company and contract out for
a vehicle. This system increases customer retention and simplify
vehicle and staff management.

1.4 Aims & Objectives

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 To produce a web-based system that allow customer to register
and reserve car online and for the company to effectively
manage their car rental business.
 To ease customer’s task whenever they need to rent a car.

1.5 Scope

This project traverses a lot of areas ranging from business concept


to computing field, and required to perform several researches to
be able to achieve the project objectives. The area covers include:

 Car rental industry: This includes study on how the car rental
business is being done, process involved and opportunity that
exist for improvement.
 PHP Technology used for the development of the application.
 General customers as well as the company’s staff will be able to
use the system effectively.
 Web-platform means that the system will be available for access
24/7 except when there is a temporary server issue which is
expected to be minimal.

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CHAPTER-2

CAR RENTAL SERVICES

2.1 How Car Rental Services Work

A car rental is a vehicle that can be used temporarily for a period


of time with a fee. Renting a car assists people to get around even
when they do not have access to their own personal vehicle or
don't own a vehicle at all. The individual who want to rent a car
must first contact the car rental company for the desire vehicle.
This can be done online. At this point, this person has to supply
some information such as; dates of rental, and type of car. After
these details are worked out, the individual renting the car must
present a valid Identification Card.

Most companies throughout the industry make a profit based of the


type of cars that are rented. The rental cars are categorized into
economy, compact, compact premium, premium and luxury. And
customers are free to choose any car of their choice based on their
purse and availability of such car at the time of reservation.

2.2 Benefits of Online Car Rental Services

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 This online car rental solution is fully functional and flexible.
 It is very easy to use.
 This online car rental system helps in back office administration
by streamlining and standardizing the procedures.
 It saves a lot of time, money and labour.
 Eco-friendly: The monitoring of the vehicle activity and the
overall business becomes easy and includes the least of paper
work.
 The software acts as an office that is open 24/7.
 It increases the efficiency of the management at offering quality
services to the customers.
 It provides custom features development and support with the
software.

CHAPTER-3

FUNCTIONAL AND NON-FUNCTIONAL


REQUIREMENTS
3.1Functional Requirements

Requirement analysis is a software engineering technique that is


composed of the various tasks that determine the needs or
conditions that are to be met for a new or altered product, taking

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into consideration the possible conflicting requirements of the
various users.

Functional requirements are those requirements that are used to


illustrate the internal working nature of the system, the description
of the system, and explanation of each subsystem. It consists of
what task the system should perform, the processes involved,
which data should the system holds and the interfaces with the
user. The functional requirements identified are:

a. Customer’s registration: The system should allow new users to


register online and generate membership card.
b. Online reservation of cars: Customers should be able to use the
system to make booking and online reservation.
c. Automatic update to database once reservation is made or new
customer registered: Whenever there’s new reservation or new
registration, the system should be able update the database
without any additional efforts from the admin.
d. Feedbacks to customers: It should provide means for customers
to leave feedback.

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3.2Non-Functional Requirements
It describes aspects of the system that are concerned with how the
system provides the functional requirements. They are:
a. Security: The subsystem should provide a high level of security
and integrity of the data held by the system, only authorized
personnel of the company can gain access to the company’s
secured page on the system; and only users with valid password
and username can login to view user’s page.
b. Performance and Response time: The system should have high
performance rate when executing user’s input and should be
able to provide feedback or response within a short time span
usually 50 seconds for highly complicated task and 20 to 25
seconds for less complicated task.
c. Error handling: Error should be considerably minimized and an
appropriate error message that guides the user to recover from
an error should be provided. Validation of user’s input is highly
essential. Also the standard time taken to recover from an error
should be 15 to 20 seconds.
d. Availability: This system should always be available for access
at 24 hours, 7 days a week. Also in the occurrence of any major
system malfunctioning, the system should be available in 1 to 2
working days, so that the business process is not severely

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affected.
e. Ease of use: Considered the level of knowledge possessed by
the users of this system, a simple but quality user interface
should be developed to make it easy to understand and required
less training.

CHAPTER-4

DATA FLOW DIAGRAMS

4.1 Data Flow Diagram (DFD)

A Data Flow Diagram (DFD) is a graphical representation that


depicts the information flow and the transforms that are applied as
data moves from input to output.

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EMAIL FOR RESERVED CAR

CAR RESERVED

RESERVE A CAR EMAIL FOR RESERVED CAR

NEW
REGISTRATION ADD
ONLINE CAR CUSTOMER CAR
CUSTOMER RENTAL RENTAL
COMPANY

LOGIN REQUEST
. SYSTEM TRANSACTION
REPORTS
AUTHENTICATION

REGISTRATION CONFIRMATION

F
igure 4.1 Level 0 DFD of Online Car Rental System

In this diagram, Customer and Car Rental Company are the two
entity sets.

Functions of Customer:

 New Registration
 Login Request
 Registration Confirmation by the System
 Reserve Car
 Car Issued by the System
 Email received for Reserved Car

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Functions of Car Rental Company:

 Add Customer
 Send E-Mails for Reserved Car
 View Transaction reports

RESPONS
RESPONSE TO FEEDBACK E TO
FEEDBACK
CUSTOMER DB
CUSTOMER
DETAILS
FEEDBACK

LOGIN
DETAILS
SIGNED IN STAFF

REGISTER AS
NEW MEMBER

LOGIN SELECT LOGIN DETAILS


DETAILS FOR LOGIN
CAR
RESERVATION
AVAILABLE
CARS STAFF DB

CUSTOMER CUSTOMER DB
REPORT STAFF DB
CHOOSE PROCES REPORT
CAR SRENTAL VIEW
REPORT SIGNED IN

CAR DB REPORT

RETURN MAK ADD/UPDATE


ADMIN
CAR E
PAYMEN CAR DETAILS
T

CAR
RESERVED

FEEDBACK CAR DB

Figure 4.2 Level 1 DFD of Online Car Rental System

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CHAPTER-5

USE-CASE DIAGRAMS

5.1 Actor and Use Case Description


Actor and use case description shows the detail description of
interaction between the actors and their use cases. The description
enables to have a proper understanding of how actor interacts with
the system through their use cases.

Actor Use Case Use Case Description

Customer This use case describes the activities


of the customer to register online and
Register as
become a member. Customer's details
member
are required as part of the
registration. Login detail is
automatically sent to the customer
after successful registration.

This use case enable customer to


search and make reservation. Non-
Make
register customer will be directed to
reservation
register before their reservation can
be confirmed. Notification is

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automatically send to the customer
after the task is completed.

This use case describes the event of


customer returning the car
Return car
borrowed, the use case extends
"process rental" use case from the
staff actor.

Give This use case is used by the


feedback customer to provide
feedbacks/comment to the company;
a confirmation notification will be
send to the customer once a
feedback has been submitted.

This use case is used by the staff to


add new car to the company's fleet
Add new
database. Staff will need to login to
car
Staff activate this use case.

Update car This use case is used by the staff to


details edit and modify car details whenever
there is new renewal (insurance, road
tax). It allows the company to keep
up-to-date record of their fleet.

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Reply to This use case describes the event by
customer’s which staff sends reply to customer's
feedback earlier feedback. It depends on `give
feedback' use case from the customer.

Process This use case described the event by


rental which staff updates the system when
customer pick up or when returning
car.

Add new This use case describes the event by


staff which Admin add new staff detail to
the company's staff database. It is
Admin invoke whenever a new staff join the
company.

View This use case is used by the Admin to


report view transaction report.

Table 5.1 Actors and Use Case Description

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5.2 Use Case Diagram

Register as member Add new car


Staff
Make reservation Update car details
Customer

Process rental
<<extend>>
Return car
Reply to
customer's
Give feedback/ feedback
comments

Admin

View report

Figure 5.1: E-Car Rental System [use case]

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5.3 Use-Case Dependency Diagram

Depends on
Register as Add new car Update car details
Member

Pick car
<<extend>> Make reservation

Process rental
<<extend>>
Return car

<<extend>> <<extend>>
Reply to customer's
feedback
Late return Early return Depends on

Give feedback/
comments View cus tomer's
<<include>> patronage
View report
<<include>>

View transaction
report

Figure 5.2: Use Case Dependency Diagram

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CHAPTER-6

ACTIVITY DIAGRAMS
6.1 Activity Diagram

Activity diagrams graphically represent the sequential business and


operational workflows of a system. It is a dynamic diagram that
shows the activity and the event that causes the object to be in the
particular state. The workflows from activity diagram will serve as
guide for system navigation in the final design phase of the system.

6.1.1 Member Registration

Customer E-Car Rental System


Star
t

Enter details
[Yes]

Enter username and


password

Accept terms & [No]


Username exist?
conditions

Confirm and
submit
Display customer's
welcome screen

Send email
confirmation

End

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Figure 6.1: Register as member

6.1.2 Profile Modification

Customer E-Car Rental System


Start

[No]

Login Valid?

Navigate to Edit [Yes]


Profile

Modify your
profile

Confirm and submit

Update database

Send confirmation
notification

Log out

End

Figure 6.2: Modify profile

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6.1.3 Reservation of Car

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Customer E-Car Rental
System
Start

Choose pickup
location

Choose pick up date


and time

Choose return
location

Choose return date


and time

Choose vehicle class

Choose from Display available


available car cars

[No
] Member?

Login
Register

[No]
Valid?

[Yes]
merge

Confirm

Redirect to payment
gateway

Send confirmation

End

Figure 6.3: Make Reservation

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6.1.4 Customer Feedback

Customer E-Car Rental System


Start

Enter your details

Enter your message/remark

Submit feedback

Send notification

End

Figure 6.4: Give feedback/comment

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6.1.5 Payment of Car Rent

Staff

Start

Provide member id

Check rental detail


[Yes]
Overdue?

[No]
Pay late charges
Merge

Confirm return

Update database

End

Figure 6.5: Rent a Car

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6.1.6 Adding a New Car

Staff E-Car Rental System

Login

[No]

Login
Valid?

[Yes]

Enter car details

Add to inventory

Update status

End

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Figure 6.6: Add a New Car

6.1.7 View Report

Admin E-Car Rental System

Start

Login
[No]

Valid?

[Yes]
Specify report to view

Confirm and submit 26

Retrieve report
Figure 6.7: View report

CHAPTER-7

SEQUENCE DIAGRAMS

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7.1 Sequence Diagram
Sequence diagrams are used to demonstrate the behavior of objects
in a use case by describing the objects and the messages they pass.
It provides a graphical representation of object interactions over
time. Sequence diagrams show an actor, the objects and
components they interact with in the execution of a use case. One
sequence diagram represents a single Use Case 'scenario' or events.
Sequence diagrams show the flow of messages from one object to
another, and as such correspond to the methods and events
supported by an object.

7.1.1 Member Registration

I nt er f ac e o b je c t Co n t r o l o b je c t En t it y o b je c t En t it y o b je c t
Cust om er : O la I nt er f ace: " r eg Co n t r o l: c 0 0 8 Cust om er I n t e lig e n t
001" Dat abase: " db 01" Ag e n t : " Co n f ir m a t io n
Ag e n t "

Ent er det ails

Ent er user nam e


Check user nam e
Ent er passwor d

Read and accept t er m s


Conf ir m and Subm it
Validat e r egis t r at o
i n
Updat e dat abase
Send login par am et er s as em ail
Send SM S Conf ir m at ion

Re g is t e r a s m e m b e r ( Se q u e n c e )
Sy s t e m Ar c h it e c t
M on J an 18, 2010 17: 52
Co m m e n t
Pr e p a r e d b y :
M ik h a il O la 'Ad is a
i0 8 0 0 0 7 1 8

Figure 7.1: Register as member

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7.1.2 Reservation of Car

In te rfa c e o b je c t C o n tro lo b je c t E n tiy o b je c t E n tiy o b je c t E n tiy o b je c t E n tiy o b je c t

Cu s to me r:Ola In te rfa c e :i0 0 2 C o n tro l:c 0 0 8 Ca rD a ta b a s e :"d Cu s tD a ta b a s e :" P a y me n t:"V IS A In te lig e n t


b001" Da ta 1 " c a rd " A g e n t:C o n firma tio n

Ch o o s e p ic k u p lo c a tio n

Ch o o s e p ic k u p d a te a n d time

Ch o o s e re tu rn lo c a tio n

Ch o o s e re tu rn d a te a n d time

Ch o o s e v e h ic le c la s s
Dis p la y a v a ila b le c a rs

L o g in /re g is te r
P a s s to c o n tro l
Ch e c k u s e rn a me a n d p a s s wo rd

S h o w c u s o tm e rin fo
Co n firma n d S u b mit Re d ire c to p a y me n tg a te wa y
E n te rp a y me n td e ta il
P ro c e s s p a y me n t

S e n d c o n firma tio n e ma il/S MS

M a k e re s e rv a tio n (S e q u e n c e )
S y s te m A rc h ite c t
M o n J a n 1 8 ,2 0 1 0 1 7 1 : 9
C o mm e n t
P re p a re d b y :
M ik h a ilO la 'A d is a

Figure 7.2: Make reservation

7.1.3 Customer Feedback

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Feedback System:"sys 01" Database:"db
Customer:ola page:i001 001"

Enter details

Enter feedback
message
Confirm and submit
Accept feedback

Add to database
Send confirmation

Figure 7.3: Give feedback

7.1.4 Adding a New Car

New Car page: P001 Control:Admin Database:"db


staff:John Handler 01"

Login
Pass to control
Check validity

provide admin page

Enter new car


details

Confirm and
submit Pass to control
Add to database

Log out
Close
session

Figure 7.4: Add new car

7.1.5 Feedback Response


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Staff:John Interface:i001 Control:Feed Database:"db
Handler 01"

Login
Check validity
Get staff info
Select feedback

Display feedback
Respond to feedback

Log out
End session

Figure 7.5: Respond to feedback

7.1.6 Return Car and Check Rental Details

Interface:i001 Database:"db
Customer:ola Staff:john 01"

Provide member
id

Check rental details


Confirm if overdue
Process rental

Update
database

Figure 7.6: Return car

7.1.7 View Report

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Report page: Report Control: Database:"db
P002 c008 01"
Admin:Kabir

Login
Check validity

Specify report

Retrieve report
Log out

End session

Figure 7.7: View report

CHAPTER-8

CLASS DIAGRAM
8.1 Class Diagram
The class diagram is the main building block, a number of classes
are identified and grouped together in a class diagram which helps
to determine the statically relations between those objects.

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Automation notify
provides 1 alert
Distance chart - name : string 1
1..*
- source : string get () Feedback respond to
- destination : 1 provide () 1..* 1..*
alert () 1
- id : int Staff
get () notify () - custName :
provide () - custEmail : string
string
1notify - sid : char
- sname : string
1..* send - position : string
respond ()
() - mobile : int
Reservation Customer
gives1..* add 1 addcar ()
- rid : int - userId : string 1..* modifyInfo ()
- pickdate : date makes 1..* - custName : string 1..*
- returndate : date 1..* - cusAddr : string 1 add
- mobile : int 1..*
- pickloc : string
- VehicleClass : string - email : string Car 1
Admin
1..* register () 1
reserve () rent - PlateNo : string
search() login () 1 - CarName : string - Id : string
reservation () - carType : string - name : string
1..* - rent : double
makes makes add ()
add () modify ()
1..* modify () view ()
1..* Return reserve ()
1
Payment
- id : int
- retdate : date process View
- id : int
- amount : double 1..*
- custName : string update () Report

pay () - id : int
confirm () - date : date
Early return - title : string
Late return
1..*
- lateCharge : double generate ()
confirm () print ()
save
pay ()
confirm () ()

Figure 8.1 Class Diagram of Online Car Rental System

CHAPTER-9

INTRODUCTION OF TECHNOLOGIES USED


IN PROJECT

9.1 About PHP

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PHP: Hypertext Pre-processor is a widely used, general-purpose
scripting language that was originally designed for web
development to produce dynamic web pages. For this purpose,
PHP code is embedded into the HTML source document and
interpreted by a web server with a PHP processor module, which
generates the web page document.

As a general-purpose programming language, PHP code is


processed by an interpreter application in command-line mode
performing desired operating system operations and producing
program output on its standard output channel. It may also function
as a graphical application. PHP is available as a processor for most
modern web servers and as standalone interpreter on most
operating systems and computing platforms.

PHP was originally created by Rasmus Lerdorf in 1995 and has


been in continuous development ever since. The main
implementation of PHP is now produced by the PHP Group and
serves as the de facto standard for PHP as there is no formal
specification. PHP is free software released under the PHP
License.

PHP is a general-purpose scripting language that is especially


suited to server-side web development where PHP generally runs
on a web server. Any PHP code in a requested file is executed by

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the PHP runtime, usually to create dynamic web page content. It
can also be used for command-line scripting and client-side GUI
applications. PHP can be deployed on most web servers, many
operating systems and platforms, and can be used with many
relational database management systems. It is available free of
charge, and the PHP Group provides the complete source code for
users to build, customize and extend for their own use.

Originally designed to create dynamic web pages, PHP now


focuses mainly on server-side scripting, and it is similar to other
server-side scripting languages that provide dynamic content from
a web server to a client, such as Microsoft's Active Server Pages,
Sun Microsystems’ Java Server Pages, and mod_perl. PHP has
also attracted the development of many frameworks that provide
building blocks and a design structure to promote rapid application
development (RAD). Some of these include CakePHP, Symfony,
CodeIgniter and Zend Framework, offering features similar to
other web application frameworks.

9.2 PHP Syntax:

HTML and PHP code is written on the same page, and to


distinguish PHP code from HTML, the PHP code is enclosed
within <? php ?> Tags.

For example:
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<html>

<head><title>php basics</title></head>

<body>

<h2>HELLO</h1>

<?php

echo "hello";

?>

</body>

</html>

In the above example PHP code is embedded within HTML. In this


way PHP and HTML coding is combined on the same page.

Since PHP is a server side scripting language, the PHP coding


cannot be seen by the end user through view source option, due to
this feature PHP is very secure.

PHP is a parsed language; therefore PHP environment is necessary


at the server for running PHP scripts.

9.3 Working of PHP:

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Figure 9.1 Working of PHP

When a client requests web page containing PHP code from the
server, then the requested PHP pages are parsed under PHP
environment and interaction with database is made if required.

After server side processing, the resulting HTML pages are passed
to client and displayed on the browser.

In this way the working of php is complete.

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9.4 Connecting PHP Application to MySQL Database

1) Make a connection variable to the database:

$con= mysql_connect
("localhost","servername","password");

Here $con is a connection variable to database.

2) Select a database over that connection variable:

$db=mysql_select_db("databasename",$con);

3) Prepare a sql query to execute:

$qry= Select * from abc;

4) Run the sql query:

$result=mysql_query($qry);

5) Iterate over the result:

while($row = mysql_fetch_array($result))

{
//some logic
}

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9.5 Introduction to MySQL:

MySQL is a relational database management system (RDBMS)


that runs as a server providing multi-user access to a number of
databases. MySQL is officially pronounced ("My S-Q-L"), but is
often pronounced ("My Sequel"). It is named for original
developer Michael Widenius's daughter My.

The MySQL development project has made its source code


available under the terms of the GNU General Public License, as
well as under a variety of proprietary agreements. MySQL is
owned and sponsored by a single for-profit firm, the Swedish
company MySQL AB, now owned by Sun Microsystems, a
subsidiary of Oracle Corporation.

MySQL code uses C and C++. The SQL parser uses yacc and a
home-brewed lexer, sql_lex.cc.

MySQL works on many different system platforms, including


AIX, BSDi, FreeBSD, HP-UX, i5/OS, Linux, Mac OS X, NetBSD,
Novell NetWare, OpenBSD, OpenSolaris, eComStation, OS/2
Warp, QNX, IRIX, Solaris, Symbian, SunOS, SCO OpenServer,

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SCO UnixWare, Sanos, Tru64 and Microsoft Windows. A port of
MySQL to OpenVMS also exists.

All major programming languages with language-specific APIs


include Libraries for accessing MySQL database. In addition, an
ODBC interface called MyODBC allows additional programming
languages that support the ODBC interface to communicate with a
MySQL database, such as ASP or ColdFusion. The HTSQL - URL
based query method also ships with MySQL adapter allowing
direct interaction with MySQL database from any web client via
structured URLs. The MySQL server and official libraries are
mostly implemented in ANSI C/ANSI C++.

9.6 Introduction to APACHE SERVER:

In this project apache server is used to parse and execute PHP


pages, before deploying websites on the server, the website should
be tested at the developer side to get a feel of how the website will
work on actual server.

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Therefore apache server is like a local server on the developer side,
apache server should be informed about the environment on which
it should work.

In our project apache server is configured to work with PHP, in


this way all the PHP pages are parsed and executed by the server.

When apache is installed on the system, then its services is


controlled by apache service monitor.

Figure 9.2 APACHE Service Monitor

CHAPTER-10

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SNAPSHOTS

CHAPTER-11

CONCLUSION

Car rental business has emerged with a new goodies compared to


the past experience where every activity concerning car rental
business is limited to a physical location only. Even though the
physical location has not been totally eradicated; the nature of
functions and how these functions are achieved has been reshaped
by the power of internet. Nowadays, customers can reserve cars
online, rent car online, and have the car brought to their door step
once the customer is a registered member or go to the office to
pick the car.

The web based car rental system has offered an advantage to both
customers as well as Car Rental Company to efficiently and
effectively manage the business and satisfies customers’ need at
the click of a button.

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BIBLIOGRAPHY AND REFERENCES

Books Used:

 Software Engineering - R.S. Pressman


 PHP For Dummies
 PHP Begineers Guide By McGrawhill Publication
 Javascript By McGrawhill Publication

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References Used:

 http://www.carrentingsolutions.com/

 http://www.flashvortex.com/

 http://www.imscart.com/car_rental_software.html

 Wikipedia.org

 www.w3schools.com

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