Enterpreneurship Notes
Enterpreneurship Notes
Enterpreneurship Notes
EDUCATION
1)Introduction
• Meaning of terms
to
Entrepreneurship • Difference between self-employment and salaried
employment
• Contribution of entrepreneurship to national development
• Requirement for entry into Self Employment
2)Evolution of
Entrepreneurship • History of Entrepreneurship
• Myths associated with entrepreneurship in Kenya
• Theories of entrepreneurship
• Importance of entrepreneurship theories
• Factors affecting entrepreneurship development
3)The
• Types of Entrepreneurs
Entrepreneur
• Qualities of an entrepreneur
• Roles of an entrepreneur in an enterprise
4)Creativity and
Innovation • Meaning of creativity and innovation
• Process of creativity and innovation
• Importance of creativity and innovation
• Barriers to creativity and innovation
• Managing creativity and innovation
5)Entrepreneurial
• Concept of entrepreneurial culture
Culture
• Habits that promote entrepreneurial development
• Factors inhibiting entrepreneurial development
• Ways of managing factors that inhibit development of
entrepreneurial culture
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10) Business
enterprise • Definition of terms
Management • Functions of management in an enterprise
• Inventory management
• Managing enterprise resources
11) Financial
Management • Meaning of financial Management
• Importance of financial management
• Sources of business finance
• Types of business records
• Recording business transactions in the books of accounts
• Preparation of financial statement
• Interpretation of financial statements
14)Introduction to
• Definition of business plan
business Plan
• Components of a business plan
• Uses of a business plan
• Preparation of a business plan
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15) ICT in
• Definition of terms
enterprise
Management • Benefits of ICT
• Uses of ICT Equipment
16) Emerging
• Emerging issues and trends
trends and issues
in • Challenges posed by emerging issues and trends
entrepreneurship • Ways of managing challenges posed by emerging issues and
trends.
INTRODUCTION TO ENTREPRENEURSHIP
Definition of Terms
Definition of an entrepreneur
An entrepreneur is a person who identifies a business opportunity, harnesses and obtains the
resources necessary to initiate a successful business activity.
The entrepreneur implements the idea
Undertakes to operate the business
An entrepreneur is therefore a central key individual in the society who makes things
happens for economic development.
Entrepreneurship meaning
In the broader sense entrepreneurship refers to the means of stimulating innovative and
creative undertakings for a better business community or world.
The act or process of identifying business opportunities and gathering the necessary
resources to initiate a successful business activity.
Entrepreneurship is a French word meaning to undertake and focuses on a business enterprise
Entrepreneurship can exist in any situation – therefore it is the creation of values through
establishing a business enterprise.
Entrepreneurship means having an idea of one’s own and trying to implement the idea to
create values on it.
Entrepreneurship is a term which encompasses what entrepreneurs do i.e
□ Identifying a business opportunity of a particular demand
□ Look at the opportunity as a process of creating, something that did not exist.
□ Constantly searching/ harnessing ones environment and resources to implement the
activities.
□ Creating a totally new product and using it in as new.
Entrepreneurship there is the practice of starting a new business or revitalizing existing
businesses in response to identifying opportunities.
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Self-Employment
Working independently and earning a living from it.
This is a concept that arises when the entrepreneur relies on revenues from his business as a
source of income
What is Unemployment? Advantages and disadvantages of Self Employment?
What is Salaried Employment? Advantages and Disadvantages of Salaried employment?
Enterprise
A business undertaking by an individual for the purpose of making a profit.
Factors impeding the growth of Entrepreneurship
High Taxation Levels
Corruption and Official Harassment
Unregulated competition from outside countries
Decline in personal incomes
The high cost of finance
Lack of entrepreneurial culture
Poor transport and communication networks
Lack of skills and knowledge
Explain the distinctions between an Entrepreneur and a Manager
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Promotes change to the formal sector from informal sector Equitable development
Reduced rural-urban migrations.
viii) Development of technology through
establishment of research institutions ii) education systems
ix) Government revenue
Through taxes. From domestic borrowing (TBs)
x) Facilitating community development through
Establishment of small businesses ii) Participation in community dev. Projects
xi)Providing a positive role model and facilitating.
Competition between domestic entrepreneurship and imported Stimulating dev. Of
entrepreneurship.
xii) Reducing dependence on imported goods and services.
xiii) Stimulates competition through
Quality production methods are adopted
Quality products are produced
Variety goods and services are produced.
xiv) Facilitated development of the financial sector through which;
Capital accumulation is possible through savings
Loaning is facilitated
Development of the capital market.
Entrepreneurship
i) Entrepreneurship looks at particular individuals in a business set-up. It operates in large
business or organization which is business minded to make profit.
ii) Entrepreneurs operate autonomously for the welfare of the organization.
iii) The term Intra – refers to within – therefore Entrepreneurship is a process whereby an
individual or group within a large organization creates something new or different to
maximize on the available opportunities to that organization. iv)Intra can therefore be
equated to entra within the context of a large organization where the workers are a leeway to
be creative or innovative on their own.
v) They become competitive, socially and economically the idea is to allow individuals within the
organization to act and think independently.
Entrepreneurial Behavior
Several theories have been developed to explain why entrepreneurs behave the way they
do.
There has been debate on whether entrepreneurs are born or made
Born-hereditary, made-entrepreneurs are environmental influenced by where they are born.
These are;
i) Economic
The theory explains entrepreneurial behavior as influenced by economic factors
through which.
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a) It is possible to introduce new methods
b) It is possible to find new sources of materials
c) It is possible to open new markets
The economic prospective is important since they create enabling environment for the
entrepreneur to combine the factors of production.
ii) Psychological factors
The theory states that entrepreneurs have unique values, attitudes and needs within
which drive them.
It is mostly concerned with personality traits as the main determinants of
entrepreneurial behavior
People are likely to become entrepreneurs because of high liking of say.
a) Independence
b) Attitude
c) Need to satisfy certain needs.
iii) Sociological factors
Maintains that environmental factors such as beliefs, culture, social structures
determine entrepreneurial behavior.
iv) Management factors
Emphasizes on the organization of resources in a specific way to attain profits
Leadership impacts on behavior and facilitates pioneership, achieving of goals and
provides vision.
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i.) Financial gains
ii.) Self-employment which leads to job satisfaction and flexibility
iii.) Provide job opportunities to the unemployed or those seeking better jobs.
iv.) A means of opening up new industries especially in the rural areas - facilitating
globalization
v.) A source of generating income and increased economic growth.
vi.) Facilitates competition encouraging high quality products
vii.) Facilitates production of more goods and services
viii.) Leads to the development of newer markets
ix.) Promotes use of modern technology in especially small- scale manufacturing to enhance
higher productivity
Drawbacks of entrepreneurship
a) Challenges of a being an entrepreneur
long working hours
poor pay
unclear future
fear of losing all that has been invested
bankruptcies and closure
b) Other challenges
Fear of delegating
the problem do it yourself and know it all
competition by established business
lack of funds especially before break even
Mis- management by employees
Promotion of Entrepreneurship
Integrating entrepreneurship into the education system
Registration to encourage risk taking
National companies to promote entrepreneurship
Support of entrepreneurs through friendly loans at the appropriate time.
2. EVOLUTION OF ENTREPRENEURSHIP
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i.Promote employment ii.Facilitate
development iii.Facilitate equitable
distribution of resources.
Based on this report the government responded with a seasonal paper in 1973 – which
recognized the role of entrepreneurship in employment creation not just in the informal
sector but also in the formal sector.
Subsequent development plans have devoted time to the development of strategies and to
promote small-scale enterprises and entrepreneurs which include. oThe industrial estate
programme oEstablishment of development agents e.g ICDC and KIE oPolicy and
institutional framework to promote entrepreneurs. oPromoting indigenous Kenyan
enterprises.
1) Entrepreneurs are doers not thinkers: Although it is true entrepreneurs tend towards action,
they are also thinkers.
2) Entrepreneurs are born not made: The idea that the characteristics of entrepreneurs cannot be
taught or learned, that they have innate trait, has long been prevalent. Today, however, the
recognition of entrepreneurship as a discipline is helping to dispel the myth.
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3) Entrepreneurs are always inventors: entrepreneurship covers more than just invention. It
requires a complete understanding of innovative behavior in all forms.
4) Entrepreneurs are academic and social misfits. The belief that entrepreneurs are academically
and socially ineffective is as a result of some business owners having started successful
enterprise after dropping out of school or quitting a job. Today the entrepreneur is considered
a hero socially, economically and academically and no longer misfit.
5) Entrepreneurs must fit the profile many books and articles have presented checklist of
characteristics of a successful entrepreneur. Today we realize that a standard entrepreneurial
profile
6) All entrepreneurs need to run a business successful is money: Many business fail because of
managerial incompetence, lack of financial understanding, poor planning etc. To many
entrepreneurs money is a source but not an end in itself.
7) All entrepreneurs need is luck. Being at “the right place at the right time” is always an
advantage. But luck happens when preparation meets opportunity as an equally appropriate
advantage. Prepared entrepreneurs who seize the opportunity when it arises often seem
“Lucky” they are in fact simply better prepared to deal with situations and turn them into
success. What appears to be luck really is preparation, determination, desire, knowledge and
innovativeness?
8) Entrepreneurs must fail; in fact failure can teach many lessons to those willing to learn and
often leads to future successes.
9) Entrepreneurs are extremely risk takers (Gamblers). Entrepreneur is usually working on a
moderate or calculated risk.
10) It takes a lot of money to start a business. This is false because it is all about using the little
resources to make the most out of it.
11) Those who make it are those with rich backups. You can start from scratch with no special
favors or advantages and succeed
12) Some people go about thinking that banks do not lend to those who wish to start up
businesses.
13) Those who start business, do so in very attractive industries
14) All entrepreneurs are rich and have financial success
15) Starting a business is easy. It is difficult and getting it running takes a lot.
Theories of entrepreneurship
The theories that explains entrepreneurship include:
a) Psychological Theory
b) Motivational Theory
c) Sociological Theory
d) Economic Theory
e) The Resource Based Theory
f) Competence Based Theory
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g) Heterogeneous Demand Theory
Psychological theory
• The focus is that entrepreneurs have unique values, attitudes and need which drive them.
• People’s behavior results from their attempts to satisfy their unique needs and values.
• The psychological school focuses on personality factors believing that entrepreneurs have
unique values and attitudes towards work and life.
• Among the most frequent traits of entrepreneurs include the Need for achievement, Locus of
Control and Risk taking propensity.
Motivational Theory
• Motivation is that which causes you to behave in the way you behave i.e. the why of
behavior
• Entrepreneurial motivation is those factors and forces or events that energizes an individual,
his desires and the needs to go into and sustain a business venture.
• Types of motivation; i) Internal Motivation Factors ii) External Motivation Factors
• Internal Motivations and Drives
Refers to those personal traits and desires that induce a person to become an
entrepreneur. Such motivations are;
i. Employment Creation Need.
ii. Need for independence or self-Reliance: iii.Need for Power:
iv.Need for Recognition:
v. Need for Security:
vi. Self-actualization need:
□External Motivations and Drives
i. Infrastructure:.
ii. Credit Facilities: iii.Information Support iv.Pricing
Policy v.Tax Policy vi.Legal Control vii.Political
Climate viii.Technical Technology Assistance
ix.Training Consultancy Assistance x.Friends
Motivation
Maslow’s Need Theory
Theory of human needs is identified with the psychologist Abraham Maslow. This theory is based
on three specific assumptions:
1. The human beings are never satisfied. Their wants are determined by what they have. When
people are hungry or thirsty, the quest for food or water influences how they behave.
However if food and water is acquired, the same person will want something else, perhaps a
safe place to live in or a social status.
2. A satisfied need does not cause behavior. Once people satisfy their need for safety, they are
motivated by yet unsatisfied needs, not the ones – that are satisfied,
3. Human needs are arranged in hierarchy of importance. These needs range from low level
biological (physiological) needs to such high level needs as self-actualization.
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Self – Actualization Needs (Desire to fulfil our potential)
Discus Impetus for entrepreneurship. Discus factors that propel people to self-employment.
Factors Affecting Entrepreneurial Development
Political Factors
Political environment is concerned with the policies pursued by the government.
Components of political environment include; oThe political stability oPolitical system e.g.
i. Capitalism: whereby the means of production are owned by individuals.
A capitalist is a wealthy merchant who uses his/her money to invest in
trade for profit.
ii. Socialist: means of production are owned by government iii.Market
economy: whereby means of production are owned by government
and individuals.
oPolitical climate being favorable oPolicies
pursued by the government: e.g.
Changes in monetary and fiscal policy
Policies concerning price and wage control
Policies concerning nationalization
Economic Factors: Concerned with factors that affect consumers purchasing power and
spending patterns:
o Inflation: increase in prices of goods and services without a corresponding increase
in output.
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o Money supply: Quantity of money in circulation which is supplied by Central Bank
oInterest Rates: rate charged by commercial banks on the money that it lends
oExchange rates and controls
o Taxes and subsidies(Incentives given to encourage production of good or service)
oIncome levels
Social Cultural
Factors
o Is made up of institutions and other forces that affect a society’s basic values,
perceptions, preferences and behaviors. People grow up in a particular society
that shapes their basic beliefs and values.
o Social factors e.g. family, religion, social roles and status, reference groups
oCultural factors like values, beliefs, customs and lifestyle.
Technological Factors. Ways and means of production
THE ENTREPRENEUR
Types of Entrepreneurs
a)Craft entrepreneurs
Exploits and utilizes personal skills to start a business without thinking of its growth or the
expansion objectives
Often times than not in this type of entrepreneurship;
i.There is no expanding even after a long time ii.It is not
business expansion oriented. iii.The skills can be technical
skills, professional skill e.t.c
b) Opportunistic entrepreneurs
This is a person who starts a business, acts as a manager and with a view to expand the
business to maximum.
He might not have the skill or profession but he has the opportunity to start and direct others.
He sees beyond and has abilities to initiate and venture into business that will expand and
grow.
He is innovative i.e. somebody able to delegate activities to others, ready and able to see,
scan the environment.
c) Social entrepreneur
Recognizes a social problem and uses entrepreneurial principles to organize, create and
manage a venture to achieve social change.
d) Political entrepreneur
Is a business person who utilizes political systems or seeks support from political bodies in
order to promote, expand and profit from their own commercial ventures.
Apolitical player who seeks to gain certain political and social benefits in return for
providing the common goods that can be shared by an organized general public. e)High
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Tech:
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New technological developments have created opportunities for those with the right technical
expertise
f) Concept Multipliers
Someone who identifies a successful concept that can be duplicated by others eg
g) Acquirer :
Those who take over a business started by others and use their own ideas to make it
successful
h) Buy/Sell artists: those who buy a company for the purpose of improving it before selling it for
a profit.
i) Economy of Scale exploiters: Those who benefit from large volume of sales by offering
discount prices and operating with low overheads.
j) Inventors: Those with particular inventive abilities who design a better product and then create
companies to develop, produce and sell the item.
k) Self-employed: individuals who perform all the work and keep all the profit.
l) Speculator/Value: Those individuals who buy property at a low price with the anticipation
that prices will go up and sell at a higher price.
m) Conglomerate: an entrepreneur who builds up a portfolio of ownership in small businesses,
sometimes using shares or assets of one company to provide the financial base to acquire
another.
n) Matriarch or patriarch: The head of family owned business who often employs several
members of the family.
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business. He/she must have adequate knowledge about product or service and the
necessary managerial skills for the business to succeed.
iii. Interests / hobbies: As an entrepreneur, how much interests does one have in line of
his/her business? Ann interest or hobby can be a basis for a business.
iv. Family: Small businesses and family are inseparable, one affects the other. You
need to consider possible effects of the business on the family and how the family
could affect the business.
v. Health: Running a business successfully calls for a lot of hard work. It involves a lot
of physical and mental energies. If an entrepreneur has failing health, it is advisable
to engage in less strenuous activities.
b) Resource Factors
i.) Financial Resources: These include money saved by the entrepreneur and money
that may be borrowed from individuals and institutions like banks, building
societies, cooperatives, etc to start and run a business.
ii.) Labor Resources: The availability and suitability of labour should be assessed.
iii.) Equipment/Machinery: Tools of the trade that are essential in any business. They
may include furniture, office equipment, machine for a specific job, etc.
iv.) Raw Materials: These are items that are to be converted to states that can be readily
used by consumers. These include timber if one is furniture business, clothe
materials if in dress making business.
c) Environmental factors
i.) Location: Factors such as community profile, communication, road, water, safety,
source of raw materials and competition should be considered when locating a
business. This enables easy accessibility of the business by customers.
ii.) Government Policies / regulations: Policies such as taxation, pricing, licensing, loans
and policy documents affect small enterprises. Information on the above is available
from district Information Offices, Trade Organizations, Kenya Chamber of
Commerce and Government Printers. iii.)Infrastructure: Availability of roads,
power, water and telephone services are very important in some types of business.
iv.) The economy of the society: The average income and employment trends determine
the demand for goods and services within the community to sell products or services
at reduced profits, a strong economy creates ample demand and good profits.
v.) Competition: An entrepreneur should try to assess the number of competitors in his or
her environment in order to compete with them successful.
vi.) Market: A market for the product or services is very important to the entrepreneur.
One has to assess whether there’s a steady market.
vii.) Community and Culture: The entrepreneur has to consider:
a) General Customs of the region eg customs about mode of dressing
b) The mix of politics
c) Taboos / beliefs eg Muslims cannot operate any business dealing with pork
products
d) Traditions peculiar to his / her community
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CREATIVITY AND INNOVATION
Definition
Creativity refers to the process of devising a new idea, or thing that result in the
improved efficiency or effectiveness of a system.
Innovation means improving an existing idea or thing. Commercializing of an idea or
turning idea into an opportunity.
Innovation builds on creativity when something new, tangible and value-creating is
developed from the ideas.
Innovation turns new concepts into realities, creating wealth and power.
Creative destruction occurs when innovations make long-standing arrangement obsolete
and frees resources to be employed else where leading to greater economic efficiency.
E.g. computerization.
Reasons for Opposing Innovation
i) The entrepreneurs tend to have a practical concern that unforeseen innovation may cause a
disaster e.g. side effects e.g. of a drug.
ii) Fear of losing profits in the event innovation does not translate to the expectations.
iii) Where the entrepreneur held a monopoly position in the market, there is fear of losing
authority and control.
iv) Fear of upsetting the moral and social value of demand for the product. v) Desire to
preserve the existing market confidence vi)Fear of upsetting tradition in production
management and market scope.
vii) Fear of opening a loophole to competition hence loss of business grip.
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Capital cannot serve unless it can move to potential innovator unless it can move to
allow the various types of wealth to be created e.g. title deeds – stability is provided
by a rule of law.
v.) Availability of growth- fostering social institutions which facilitate the speed of technological
advancement. vi.)Ability and willingness to think and act creativity (Entrepreneurs) I.e. the
philosophical and psychological requirements.
vii.) Geographical and other circumstantial causes such as ethical issues.
Societies in which innovation is seen as a sinful or people are punished or are shunned to
think differently than others are unlikely to experience innovation.
viii.) The size of the firm.
Large firms have the advantage of introducing innovation since they can afford it. They tend
to attract more talents employees to advice on new ideas.
Culture Definition
Culture is defined as a set of values, perceptions wants and behavior learned by a member of a
society from family and other institutions
Weber argues that “Protestantism encourages a culture which emphasizes individualism,
achievement motivation, legislation of entrepreneurial vocations, rationality and self – reliance.
Hosted – defines culture as a collective programming of the mind which distinguishes the
member of one group or category of people from another.
Entrepreneurial Culture
Refers to the way of embracing the concept of finding new opportunities in business and gathering
the necessary resources to fill the opportunity.
Many governments around the world want to promote entrepreneurship because they have
recognized the importance of entrepreneurship.
In other words entrepreneurial culture is a way of people embarrassing life by participating in
activities that enable them create new business enterprises.
A country can develop the entrepreneurial culture by forming policies that constitute the
following ;
□ Integration of entrepreneurship training in the overall education system to tap on youths
□ Exposure of entrepreneurship to those who look potential to actual business practices and
activities through the networks and business contacts of rule models.
□ Creation of a conducive and enabling environment that permits new business to immerge
and flourish.
The creation of entrepreneurial culture has to come from deep social convictions based on
strong values and systems of the locals
It should be created in a way that it welcomes entrepreneurship and respects the investor and
also reflecting the core values
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i.Enhances economic growth and building of social capital. ii.Enhances job
creation iii.Acts as a primary source of innovation iv.Helps in the
devolution of government power for policy implementation. v.Direct
influence development in tech. H/R capital formation e.t.c.
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ENTREPRENEURIAL OPPORTUNITIES
Procedures of Starting a Business
Identification of a business idea
Development of a business plan
Location of a business demand evaluation
Registration of the business
Choice of the business organization
Business name
Trading licences / permit
Start-up and management of the business.
All entrepreneurs are business people – though not all business people are entrepreneurs.
Entrepreneurs tend to be more innovative than ordinary business people and end up
developing a business plans.
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□ Weakness: E.g. Lack of key skill , Internal operations problems , Low morale ,
Poor track records , Weak internal image
□ Opportunities: E.g. Potential customers , Potential goodwill , A favorable social
environment
□ Threats: Strong competitions , Adverse government policies, Political instability,
mismanaged economy , Unfavorable legislation
d) Market evaluations
The aim is to create assurance of adequate market
The main components include
i.) Consumer demand analysis
ii.) Product price and placements
iii.) No. of competitors in markets.
e) An analysis of availability of raw materials in terms of
i) Adequacy ii) Reliability iii) Price
f) Analysis of providing technology in terms of
i) Appropriateness ii) Affordability
g) An analysis of skills available
h) Analysis of the government policies.
Characteristics of a Good Business idea.
i) Easy to manage and involve minimal risk. ii) Does not require excessive capital
investments iii) Offers a good returns on capital iv) The idea has scope for growth,
expansion and diversification v) Comparative with owner’s goal and interest vi) Not
against expectation of the society v) Has a short gestation period vi) Has a readily
available market vii) Easy to exit when necessary.
The sources of new ideas
Some of the more frequently used sources of business ideas for entrepreneurs include.
i.)Consumers
Potential entrepreneurs not only pay attention to potential customers but also monitor
their potential needs through allowing the customers to express their opinions.
ii.) Existing products and services
Through monitoring and evaluating competitive products and
services. iii.) Distribution channels
Contact with members of the distribution channels since they are familiar with the needs
of the market and give suggestions of new products and consumer needs.
iv.) Government
Can be a source of a business idea through
a) The patent office which contains numerous product possibilities.
b) Official government magazines
c) Government regulatory bodies e.g KBS
d) Government shows and exhibitions
v.) Research and development
a.Is the largest source of new ideas to the entrepreneur.
vi.) Education – i.e picking a given line of study e.g construction, Vocational training
programmes and experience.
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vii.) Personal hobbies especially for craft entrepreneurs.
viii.) Personal contacts and observations through.
Interactions, Newspapers and magazines.
ix.) Conducting surveys and interviews of the people around.
Definition of a Business Opportunity
A business opportunity may be defined as an attractive project idea Which an entrepreneur
accepts for investment on the basis of what is known about the possible success for the project
A real business opportunity can by distinguish from a mere possibility through the following
two ingredients.
i. A good market scope
ii. An attractive return on investment ( profit) Qualities
(Characteristics) of a Good Business Opportunity:
The following are qualities of a good business opportunity.
aDemand – there should exist a good market scope bReturns on investment
– i.e the business should be sufficiently profitable.
cAvailability of raw materials
dEnough skilled people.
Evaluation of Business Opportunities (objectives of a pre-feasibility study)
Once a business opportunity has been identified one needs to confirm that it is viable through a
pre-feasibility study.
The main objective of a feasibility study is to determine whether.
athe investment opportunity is promising enough bThe project is viable from the
marketing manufacturing and other points of view.
cAny aspect of the project that may be crucial to call for indepth analysis.
The Purpose of Pre-feasibility Study (Market Research)
i.) To verify that the investment opportunity is promising enough to make a firm decision.
ii.) To confirm that the project is viable from the
a. Marketing
b. Manufacturing and
c. Other points of view iii.)To identify any aspects of the project that is
critical or crucial enough to call for in depth analysis
iv.) To acquire comprehensive technical, economic and commercial data for the final investment
decision.
v.) To enable an in-depth study of aspects such as
Market potential, Technical requirements, Managerial ability, financial projections
and analysis, Risks evaluation, Business environmental analysis. vi.) To enable sourcing
reliable information such as
a. Authorized publications
b. Consultant’s openings.
vii.)To establish the final outcome of whether or not to proceed with the business.
Business Incubation
Business incubation is the process of nurturing small and start – up initiatives or business to
relative maturity to become self-sustaining business, healthy and wealth-generating entities.
The failure rate of any start-up business stands at 90% globally.
The main causes of business failure;
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i) Insufficient capital for start-up. ii) Insufficient knowledge of business and industry. iii)
Lack of Entrepreneurial and business skills. iv) Lack of Managerial skills. v)
Inadequate Training. vi) Lack of credit facilities. vii) Lack of markets. viii)
Insufficient knowledge of markets. Inadequate infrastructure.
ii) Non-Empowering political environment.
For these reasons, many businesses which are ill-equipped do not survive. A business
incubator is important for precisely those reasons above to provide these support services.
Statistics show that the success rate for incubated businesses initiatives is very high (over
80%) are bound to succeed.
The Incubation Process
The business incubation programmes are designed to accelerate successful development of
entrepreneurial companies through an a vary of support resources and services.
Incubators vary in the way they deliver their services in their organizational structure and in
the types of clients they serve.
Business incubators differ from research and technology in their dedication to start-up and
early stage businesses.
Research and Technology institutes tend to be large scale projects that house everything from
corporate government or university labs to very small companies.
The research institutions do not offer business assistance services which are the main
objective of business incubation.
Unlike many business assistance programmes business incubators do not serve any and all
companies.
Entrepreneurs who may wish to enter a business incubation program must apply for
admission.
Acceptance criteria vary from program to program but in general only those with feasible
business ideas and workable business plan are admitted.
The time a company spends in an incubation programme vary widely depending on a number
of factors, including the type of business and the Entrepreneur’s level of business Expertise.
The Benefits of Incubation.
Creating jobs and wealth
Fosters a community’s Entrepreneurial climate - Technology commercialization.
Diversification of Local Resource.
Acceleration of local development.
Facilitation of Business creation and growth.
Encouraging entrepreneurship especially women.
Revitalization of the community as a whole.
Growth of Private Sector Investment.
Increased Tax Revenue.
Equitable Development.
Government Roles in Promoting Incubation
i.) Creation of an enabling environment through;
i. Purchasing consumer products.
ii. Support programmes financially of the incubation process.
ii.) Government policy to buy from incubators. iii.) Give small scale businesses loans and
grants. iv.) Launch campaign to sensitize the private sector to work with business incubation
initiative.
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v.) Take a lead role in the incubation process.
vi.) Assist in the coordination, encouraging and streamling the efforts of incubation at National
level.
vii.) Lobby and Rally with Kenyans in Diaspora together with developing partners to support
business Incubation. viii.) To encourage coordination of independent efforts country-wide
for better synergy and a more effective Natural impact
ix.) To rally universities and other research institutions behind the concept to facilitate research
and development in order to enrich business incubation
x.) To provide support to business incubation initiative by providing morale support through
Media Initiatives.
Protections of Business ideas & maintaining Secrecy
Most entrepreneurs will not be inventors, at least not in the classic sense but all
entrepreneurs are concerned with protecting their business ideas, especially when those
ideas are related to; oUn usual production oUnique designs et.c
And for this to be done understand the “ patent law” becomes but simply paramount
When entrepreneurs want to protect unusual brand name, products business ideas or
simply establishing ownership, then understanding trademarks and copyrights if vital as a
way of protecting a business idea.
The government law pertaining to; o Patents o Trademarks o Copyrights – are not
complicated
Many entrepreneurs file their own patent claims or prepare documentation for trademark
or copyright protection without professional help from the Attorney or patent agents.
However it is always wise to have professional assistance though the laws are simple.
Ways of Protecting Business ideas a) A patent
A patent is a grant of property right by the government to an inventor. It is issued thought
the commissioner of patent rights, and the most common type of patent is called a utility
patent. All patent however, have the distinction of being assets with a commercial value
because they provide exclusive rights of ownership the patent holders.
Patents are exclusive property rights that can be sold, transferred, or used as collateral
much alike other valuable assets.
The patent law stipulates broad categories of what can and cannot be patented and in the
words of the statute any person who “ invents or discovers any new and useful process,
machine manufacture, or composition of matter, or ay new and useful improvements
thereof may obtain a patent”
Anything that is patentable must be new and useful ( must have some demonstrated
function) Trademarks
Trademarks include any word, name, symbol or distinguishing device or any combination
thereof adopted and used by a manufacturer or merchant to identify his goods and
distinguish them from those manufactured or sold by others.
Trade-marks can be names used in commerce such as KCA it can be a symbol or any
distinguishing device artistic in nature.
An important qualification for a trademark is that mark, name etc. must be used
commercially.
Service mark Is similar to a trademark and can be registered in the same way with the sale
protection A service market can be a name, wording used in advertising symbols or artistic
figures that create a distinctive service concept.
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2.4.10Copyrights
Are similar to patents in establishing ownership and protection for creative ideas but they
pertain to the intellectual property.
The copyright is distinct from patents and trademarks in that intellectual property is protected
for the life of the originator plus a further 50 years.
This protection affords an extraordinary property right and substantial estates. It extends
protection to author, composers and artists.
2.4.12 Trade Secrets
□ Are proprietary information used in the course of business to gain an advantage in
manufacturing or commercialization of products or services. Trade secrets i)formulas
ii)patterns iii)list of customers iv)data bases v)chemical compounds vi)combinations
of ingredients for commercial products vii)process of manufacturing viii)Complied
information.
□ Every organization must keep their secrets because oModern communications systems
contain so much information which if not guarded, the business may collapse. o
Employees leaving may disseminate information to competitors. o In any business to
maintain a market Niche, then desire to protect their product.
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It is very important for the entrepreneur to assess whether any product that is to be
marketed in the new venture is subject to any regulations under the consumer product.
In addition to setting standards for products the commission also has a great deal of
responsibility and power to identify what to consider being a substantial hazard and
barring any products that may be considered unsafe.
Any products introduced by entrepreneurs must obtain clearance from the Kenya bureau
of standards under the consumer’s protection Act.
ENTREPRENEURIAL MOTIVATION
• Entrepreneur motivation is the drives, the desires, the need to achieve or fulfil certain
entrepreneurial needs.
• Motivation is that which causes you to behave in the way you behave i.e. the why of
behavior
• Entrepreneurial motivation are those factors and forces or events that energizes an individual,
his desires and the needs to go into and sustain a business venture.
• Types of motivation;
a) Internal Motivation Factors
b) External Motivation Factors
• Internal Motivations and Drives
Refers to those personal traits and desires that induce a person to become an
entrepreneur. Such motivations are;
i. Employment Creation Need.
ii. Need for independence or self-Reliance: one may want to be one’s own
boss especially if one doesn’t like taking orders from others. You may also
want to be in control of your own destiny (internal locus of control)
making your own business decisions, using your time maximally.
iii. Need for Power: Need to exercise power over others and need to control
others. People with a high need for power have a greater concern for
exercising influence and control.
iv. Need for Recognition: We normally strive to get recognition about our
achievement in life, by our peers, family and society. If you aspire to be
recognized, then this could be an important drive for you to go into
selfemployment
v. Need for Security: All men thrive to be free from anxiety;
□ Anxiety about our very survival
□ Survival of our near dearest
□ Anxiety about the future, both for ourselves as well as for our families
It is for this reason that we all strive to maximize our returns, wage
employment may not meet this anxiety especially if we are not pensionable.
vi.Self-actualization need;
Refers to the need to accomplish that which you as a person is capable of
achieving, the need to be unique. Through entrepreneurial activities and
with dedication and commitment, you can realize this need, a need that is
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very difficult to realize by all or most individuals in the formal
employment.
• External Motivations and Drives
Unlike internal motivations which are in your inner being, the external motivations
refer to those that are provided by others, especially the legal authorities and society
in general.
These provide an enabling environment for entrepreneurship. Some of them are;
i. Infrastructure: To operate efficiently, any business requires the provision
of certain basic facilities such as power, water, electricity, communication
and accessibility.
ii. Credit Facilities: Refers to provision of money through loans to be used in
starting as well as expanding a business. It is usually very rare for a person
to have adequate finance to start or expand his own business. Some of the
external sources include;
□Government agencies
□Banks and non-bank financial institutions
□Non-governmental organizations iii.Information Support
Entrepreneurs need information related to the market for their products
since they may not have resources to carryout significant marketing
research, yet the success of business depends on how well they understand
the market. It is therefore necessary for such information to be made easily
accessible to entrepreneurs.
iv. Pricing Policy
Pricing policy of the government should be an incentive to an
entrepreneur. It should motivate more and more people to venture into
such entrepreneurial activities. When venturing into a particular business,
you will first have to understand the pricing policy applied in such an
industry and assess how that policy will affect your earnings and the
survival of your business.
v. Tax Policy
It is important that the tax policy act as a motivator to entrepreneurship, all
too often, the authorities in their endeavor to raise revenue resort to
increasing indirect taxes such as value added tax and customs duty.
vi. Legal Control
Legal controls and the attendant bureaucracy should be minimized as
much as possible so as to attract entrepreneurs. The legal control can be
manifested in the licensing requirements for establishing various types of
businesses.
vii. Political Climate
The prevailing political climate should be conducive to smooth operation
of business. This climate should be that there is no discrimination and
conducive law and order, no tribal barrier.
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viii. Technical Technology Assistance
This covers giving advice on production aspects of the business and the
projection studies for lending institutions.
ix. Training Consultancy Assistance
The government offers vocational training courses for entrepreneurs. It
also provides counseling to help entrepreneurs solve their problems. Eg
of government agencies is Kenya Institute of Business Training (KIBT)
Maslow’s Need Theory
Theory of human needs is identified with the psychologist Abraham Maslow. This theory is based
on three specific assumptions:
1. That human beings are never satisfied. Their wants are determined by what
they have. When people are hungry or thirsty, the quest for food or water
influences how they behave. However if food and water is acquired, the same
person will want something else, perhaps a safe place to live in or a social
status.
2. A satisfied need does not cause behavior. Once people satisfy their need for
safety, they are motivated by yet unsatisfied needs, not the ones – that are
satisfied,
3. Human needs are arranged in hierarchy of importance. These needs range
from low level biological (physiological) needs to such high level needs as
self-actualization.
Physiological Needs: The need for Food, Clothing Shelter. They are required for survival. We
require money to satisfy these basic needs. If we do not have any source of income and cannot
get wage employment, we may be motivated to entrepreneurship.
Safety or security needs: Once or basic needs are satisfied, our behavior is no longer motivated
by them. At this point we begin to worry about the security or safety of our families ie the need
to be free from physical danger and fear of loss of job. For entrepreneurs, since their ability to
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cater for these needs depend on how hard they work, these needs will motivate their behavior. They
save money to use in the case of illness, purchase of insurance policies.
Belongingness Need (Affiliation or acceptance needs): Once safety needs are satisfied, they no
longer motivate us to work harder. Since we are social beings, we need to belong, to be accepted
by others like family, work groups, mentors.
Esteem needs: They are more abstract than physiological, safety and belonging needs. This kind of
needs produces such satisfaction as; Power, Prestige, Status, self-confidence.
Self-Actualization Needs: Means making the most of what we have to maximize our potential.
They want to achieve the best and believe that no one is better than them. They aspire for a
standard of excellence.
What demotivate people to Entrepreneurship?
ENTREPRENEURIAL COMPETENCIES
LEADERSHIP
Leadership is the ability to inspire, influence, persuade others to give maximum effort and
cooperation willingly and voluntarily towards the attainment of the unplanned goals.
Leadership Behavior
As a leader, your should have the following qualities:
a) Vision and foresight: you should look into the future when making plans, you need vision in
order to be able to determine how you want your business to develop
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b) Strong desire to influence others: You can influence your staff if they have confidence and
trust in you.
c) Ability to learn from past errors and build on past experience ie experience is the best
teacher, you should be able to improve your business through learning from experience and
avoiding past mistakes
d) High ambition: Should always aim high and for the best in your undertakings and
expectations.
e) Imagination: as a leader you should see beyond the horizon
f) Creativity: You should be as original as possible in ideas and activities. You should have the
daring to try new methods of operation.
g) Initiative as a leader, you have the role of getting things started. You should also find new
and better ways of doing things you are the agent of change.
h) Good human relations: as a leader you should sell good image of your business.
Leading and Motivating Others
As an entrepreneur success depends on how you motivate your employees. The following
techniques should be employed:
i. Built Workers self-esteem- By praising the good work done by your employees, you are
building confidence in selves. Appreciate what they have done.
ii. Inform employees- Tell your staff what you are trying to accomplish.
iii. Delegation of authority and responsibility:- Good delegation will allow you as a leader to
devote more time to important and crucial issues within your business.
iv. Maintain contact: know your staff well enough by maintaining personal contact.
v. Apply reinforcement principal:- you should reward behaviours that you consider desirable
because people tend to repeat rewarded behavior. Don’t reward undesirable behavior as
people tend not to repeat unrewarded behavior.
vi. Be an active listener: By active listening you will be an effective communicator which is
an important quality of a leader. Your employees will take it that you appreciate them and
have concern in them.
vii. Set specific goals: set specific clearly understood measurable goals and continuously
review them.
viii. Take collective action- When you must deal with some negative aspects of a workers
performance you should talk to that worker in private, never criticize a worker in public.
Leadership Styles
Leadership styles are divided into three classification;
a) Autocratic Style:
o The oldest and most traditional form of leadership style. In this style, the manager draws
a very firm discipline line.
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o Everybody knows what he/she can or cannot do. oMany like this form of leadership
because it gives a sense of purpose and security.
o They know what is expected of them and they know that they must leave upto certain
standards
b) Laissez Faire / Free-Reign oA very permissive type of style, employees are left alone to
reach their own potential.
o Some people are responsive to these style and do not abuse their freedom, others take
advantage of the climate and do not leave up to their potential.
c) Democratic Style oThis style depends upon the organization, its objectives and the
personalities of its people.
o In democratic climate a manager builds a sense of union and common interest among
his/her workers.
o It is at times even hard to recognize who the manager is.
o Leaders set discipline lines against which nobody seems to object.
Most leaders use a combination of styles, depending on the group and the situations.
Theory X and Theory Y
According to Mc Gregory each manager will manage his employees according to his own
attitudes and ideas about people, their needs and their motivations.
If an appointed a manager believes that individuals are naturally lazy, then he or she will
treat subordinate employees in a certain way, such as issuing precise orders and exercising
tight control over their work.
For purposes of comparison he stated that the extremes in contrasting attitudes among
managers could be classified as Theory X and Theory Y
Theory X Theory Y
1.Inert, lazy, prodded Naturally active, striving
2.Work for threat of hunger, loss of job Work to achieve goals, find satisfaction, build good life
3.Pay is almost the only motive Many motives, achievement, recognition, service
4.Dependent, must be directed, push, needs leader Independent capable of self-directing, setting own goal
to inspire
6.Conformists-needs prescribed routine and resist Inventive, adaptive, creative needs to device new ways
change
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9.Individualistic, selfish Social, naturally concerned with affiliation and
cooperation
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If there are more than four possible solutions, it may be difficult for you to analyze the
information adequately.
Listing potential advantage will indicate how each potential disadvantage will illustrate how
the potential solution will adversely affect you
In some instances, an advantage or disadvantage may be the same for two or more alternative
solutions.
Potential consequences you identify in the last column will be the results of analyzing the
potential advantages and disadvantages.
They should equal the potential net result of implementing a particular solution.
The problem solving chart can help you to analyse and solve major problems which would
otherwise have an adverse effect on your business.
Alternative Solution Potential Advantage Potential Potential consequences
Disadvantage
1.Salary Increment High productivity Reduced profits High production costs
2.Improve working
conditions
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Problem Description: Low Morale
Problem Solution:
TIME MANAGEMENT
Time is a measure of life.
A unique resource, shared equally, cannot be stored, cannot be replaced once it is lost.
Time is an entrepreneurs scarcest resource & unless it’s managed, nothing else can be managed
Time Management is the management of the activities we engage in during our time to achieve a
goal.
Some of the factors that contribute to time wasting in a business include;
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i. Failure to delegate duties:- an entrepreneur should not do all the work by him / herself
but delegate it to others.
ii. Poor mailing process:- This is where a mail is taken to a wrong person who might hold
it, therefore urgent matter might not be attended to.
iii. Unnecessary interruptions by friends or relatives iv.Poorly conducted meetings,
whereby people talk much and not sensible matters
v. Poor scheduling of events- avoid postponing of activities when they are supposed
to be attended to.
vi. Excessive paper work. Indecisiveness- unable to decide To avoid this pitfalls,
you should do the following:
i.Keep a business dairy ii.Select your priorities, whether to attend a wedding or attend
to your customers iii.Avoid unnecessary interruptions i.e. meeting your relatives and
friends iv.Reduce paperwork, by delegating some to your subordinates/ support staff or
introducing ICT facilities.
v.Avoid postponing activities – do them when they are required vi.Keep to schedule- do
activities according to the way you have arranged them, don’t change
vii. Keep clearing your desks in-trays- have a clean and organized working place
viii.Be time conscious and use time carefully.
To Manage your Time
□ Draw – up and action plan – ie “things to do list”
□ Set out priorities based on what is urgent and important
□ Schedule your time realistically
□ Delegate as much as you can and monitor progress realized.
□ Attempt to perform as much/many tasks as possible during the early part of the day.
“use 20% of your time to accomplish 50% of task”
□ Let workers work within their limits
□ If any new tasks arises during the working time, advert the risks and allocate the priority
rate and control interruption. Always try to allow time during the day and keep in touch
with your workers. Allow time to think about tomorrow.
□ Try to have competent personnel –skilled personnel. Improve your communication skills.
Tools of Time Management: Time tables, Schedules, Programmes
Question: What are the benefits of effective time management in your business?
CHANGE
Change is the need to make or become different, to replace or improve, to reform or reorganize to
fit to the current situation which results in higher productivity or performance. Is a systematic
planned effort to improve effectiveness of the business. Change is risky, uncertain As an
entrepreneur you play a key role of managing change in your business.
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Need for Change
a) There is need to adopt / adapt
b) To remain viable (economically)
c) We want growth (sales + profit), employees, customers (increase market share), diversify
d) Enhance chances of survival (Change before Change changes you).
Reasons for change
a) People change because they are dissatisfied with the status quo.
b) Interdepartmental conflicts – conflicts in departments
c) The need to cut costs
d) To need to improve efficiency
e) Need for company or personal security
f) Existence of a new demand in the market
g) Tough international and national competition
h) Change in technology etc
These conditions create threats and present opportunities in an organization
Factors that influence change in your business
a) Economic activities: e.g. changes in the prices of some input
b) Competition: The competitors activities; be watchful on competition to respong in good time
e.g. by aggressive advertising, reducing the price
c) The government and political environment: New policies, regulations relating to taxation and
remuneration policies
d) Technology: For adaptability and business growth. Go for the new technology
e) Educational and social factors: e.g your customers changes in education status, taste, family
size, status, age, sex, population distribution,
The above call for change in terms of quality, price, promptness in delivery, packaging, labelling of
your product etc.
Types of change:
a) Change of Product: e.g you change your products labelling, size, packaging, color, taste,
quality, smell
b) Change of service: change in terms of promptness (quick/fastness) and quality service
c) Change of technology: e.g. Tools and equipment, material, technical skills, procedures,
production methods
d) Change of policy:. Change of objectives, goals and policies to follow to meet government
policies.
Why People Resist Change
1. Fear of the unknown (don’t know what next)
2. Misinformation (false information), no information at all, no communication
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3. Threat to status quo
4. Threat to power base – Most want to retain their normal ways of life. Fear of no one
recognizing business in foreign places, location/town
5. Miss-trust or distrust of change agents. Eg some people don’t take change because of the
people who bring about or initiate that particular change.
6. Fear of possible failure:- either social or economic failures
7. No perceived tangible benefits – people want immediate returns / gains
Managing Change
5 basic steps in the process of change management / implementation
1. Precise definition of the operational changes needed
2. Define how the new working methods will affect particular people and groups
3. Identification of attitudes and perspectives currently held by employees and how this support
current practice
4. Outline statement of attitudes and perspectives necessary to enable people too adapt
successfully to new environments and new working methods
5. Implementation of measure designed to change existing attitudes.
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f. Environment: Do changes in the general environment including the local communities
offer any opportunities or threats to you for example there is a large number of young
people whose tastes are different from the rest of society.
After obtaining answers to these and any other questions you develop arrange them in a strength/
weaknesses / opportunities and threats SWOT Table.
Types of Competition
a) Pure / Perfect competition
Characterized by situation homogeneous (similar)
b) Oligopolistic competition
c) Monopolistic competition
Entrepreneurial Skills
A skill is knowledge which is demonstrated by action.
An entrepreneur is someone who has good business idea and can turn that idea into reality. To
be successful an entrepreneur must
□ Identify an opportunity and understand it in great depth
□ Spot a gap in the market and recognize what new product or service will fill the gap
□Must know what features the product will have and why it will appeal to customers
□Know how to inform the customer about it and deliver the new product.
Turning an idea into reality an entrepreneur needs skills; General Management skill and People
Management Skills
General management business skills include;
□ Strategy skills, planning skills, marketing skills, financial skills, project management
skills, time management skills, leadership skills, motivational skills, communication
skills, negotiation skills
MARKET
Meaning of Market:
□ A word derived from Latin; ‘Marcatus’ which means: Merchandise, trade or place where
business is conducted.
□ A place and where goods are bought and sold.
□ Generally it means “anybody of persons who are in intimate business relations and carry on
extensive transactions in any commodity.”
□ A set of potential buyers and sellers of a product or service”
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The ultimate equal is to facilitate exchange between an enterprise and its customers.
This exchange relationship exists as one party becomes willing to give something of value in
order to receive something of value.
Marketing is the process of conceiving than exchange and then accomplishing the tasks
necessary to deliver the goods or services in a manner that satisfies customer and meets the
business objective.
Marketing Functions
i) The product – involves the planning, designing and developing the right type of the product
in order to meet the customer’s satisfaction. It includes.
a) The packing of the product
b) The image
c) The brand name and label
d) The product
e) The product quality
f) The product range
g) The product output
h) The product warrantees and after sale services
i) The product policy
ii) The price- involves giving value which is charged by the suppliers. This is an important
element of marking because;
a) It relates directly to the generation of revenue
b) Measures the profit cost and revenue elements.
c) Affects the product quality and quantity
d) Has a psychological impact on consumers. iii)The placement – also known as
distribution is concerned with linking the seller and buyer through the product and involves
elements of a)Inform potential customers
b) To convince and persuade existing customers to continuer choosing the product
c) To establish a business image or good will
d) To canter competition from other business dealings
e) To increase sales and revenue.
The Product
The product element of the marketing mix involves the planning, designing and developing the
right type of the product or service to meet the customer satisfaction. The main decisions
involve-; i)The product involve ii)The product size iii)The product quality iv)The product
design v)The product range vi)The product volume vii)The product packaging viii)The brand
name and label. ix) The product warranties and after sale service.
The product element of the marketing mix strives to establish. oA product policy oThe product
strategies oThe product mix
The Price
Pricing the product is an important element of the marketing mix.
Price is the value or sum of money which is charged by the supplier of a product or service from
the buyer.
The financial price is the measurement of value and has the following
importance. i.) Economic value- because it relates to the generation of
product revenue
ii.) Profits – through price profit cost and revenue elements are measurable. iii.)
Product quality – price gives indication of the product quality.
iv.) The psychological element- price has a psychological influence in the market i.e high
prices co-relate to superiority.
v.) Co-operate goals- are achievable through pricing decisions especially in formulating
marking strategies
vi.) Meeting consumer expectations is measurable through price.
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Placement
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Also known as distribution of goods physically
This component of the marketing mix is concerned with linking the seller and the buyer.
It involves the elements of - The channels of distribution - The transport means - The
warehousing -The routing of the product.
Promotions
(A promotional message)
A product promotion is the act of providing information about a product to its prospective
users in order to persuade them to buy , enjoy or choose the product
Any product promotional message usually includes information which shows;
That the product exists
That the product has ability to satisfy a particular want
The physical location where the product can be obtained or
The qualities that the product can be obtained or enjoyed.
The quantities that the product can be the times when the product
can be The price of the product.
Exam quest, briefly explain what entails a promotional message.
The importance of product promotion
i.)To inform potential customers about the existence qualities and other important details
regarding a product. ii.)To convince or persuade existing customers to continue buying the
product and potential customers to choose it.
iii.) To establish a business image or goodwill among the existing and prospective customers
iv.) To facilitate more sales revenue.
Methods of Product Promotion
There are five main ways of promoting products namely; i)Advertising ii)Personal selling
iii)Sales promotion iv)Publicity v)Public relations.
Advertising
Refers to drawing attention to or describing a product in a public medium e.g
newspapers , radio, television e.t.c
Any advert in order to give value for its purpose should contain the following aspects.
i) a media presentation ii)payments for the advert iii)Identifiable sponsor who pays for
the advert. Note:
Any communication without costs to the sponsor is publicity and not advertisement.
Advertising Media
An advertising media is the means through which an advertised message is conveyed to the
members of the public who are consumers.
The following are some of types of media available to advertisement. The press e.g
newspapers, Posters , Billboards , Brochures ,Shopping news ,Radio
,Television , Neon signs e,t.c
Factors which determine choice of an advertising medium
a) The intended target group
The nature of the target group in terms of habits customers age, e,t.c will determine choice
of the right medium.
b) the physical characteristics
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The mediums physical characteristics i.e visual aspects, colour, movement’s e.t.c. c.
Media circulation
Where an advertiser aims to reach countrywide cliental, choice of a nationwide media is
necessary.
c) Cost of advertising
Should be affordable and that they should be reasonable compared to the returns.
d)Urgency of the advertisement
Urgent and quick adverts may require mediums such as Radio , TV e.t.c
Sales Promotion
Sales promotion refers to the strategies and incentives which are aimed at promoting the
purchase of a given product.
The sales promotion strategies include; i) gifts and other premiums e,g soap, toothbrushes
ii) discounts iii).displays e,g supermarket iv) credit facilities Use of loss leaders – one
good is sold cheap to attract customers. vii.Use of free samples viii).After sale services.
b) Publicity
Refers to the free advertising whereby the desire for a product is created or boasted by
unpaid – for features or presentation in the mass-media ( e.g a feature in press)
These features may be solicited for or unsolicited for but remain entirely unpaid for by the
busiess. – or a news release sent to studio.
c) Public Relations
The term public relations (PR) when used in product promotion refers to the process of
communicating information of an organization product, Policies and actions to specific
consumer groups or the public at large.
This is done with the view of creating awareness and a positive attitude towards the
organization and the product.
It could also be done to correct mis-information or rehabilitate a spoilt image in order to get a
satisfied client.
It aims at creating a favorable attitude towards the organization in order to promote
acceptance.
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ORGANIZATIONAL FORMS
Unincorporated Business
These are business which do not have separate entity ( existence from that of their
owners)
According to law such organizations are one and same in the existence of the owner.
They do not have separate rights and obligations from those of their owners
They include
i) sole proprietors
ii) partnership
Sole Proprietorship
Sole means single while proprietorship refers to the owner of a business owned by one
person who takes responsibility on risks of the business.
He either enjoys the profits or servers the losses of the business alone.
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Problems the Sole Proprietorship may face.
1. Lack of continuity in case of death.
2. Lack of skills may lead to mis-management
3. Working for longer hours may lead to fatigue
4. Loses are served by the owner
5. Limited capital to facilitate expansion functions.
6. Lack of consultancy may lead to poor decision making
7. Unlimited liability may cause lose of property.
4.1.2 Partnership
According to the partnership Act. A partnership is referred to as a relationship which
subsists between persons carrying on a business in common with view of making profits.
A partnership is thus an extension of sole proprietorship and is in fact necessitated by the
fact that a sole trader may for several reasons fail to carry out his business efficiently and
profitability.
Partners pull the financial and managerial skills together in order to make profit.
Formation
According to the partnership Act (934) a partnership business may come into existence
through any of the following ways.
i)Orally ii)By actions of persons
concerned iii)
By a simple put in written iv)
By a partnership deed
NBthe above ways of forming a partnership are allowed by the partnership Act, However its
better to remember that it may be made illegal under the following circumstances.
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Where the partnership wants to run their business with the name which does not disclose
the true names of all the partners or the name had not been registered under the
registration of the business Act under which it is deemed illegal.
Types of Partners
a) General partners
These are the real partners in new sense of the partners which refers to those partners
who are the most active partners in the partnership
In most cases the general partner is a reliable of the debts of the partnership. b)
Limited partners
This is a partner whose liabilities are limited to the amount of capital contributed to the
partnership business
This type of partners do not usually participate in the management of the partnership
becus4 if thy do they loose their limited liability in respect to the transaction and
decisions participated in.
c)Active partner
This is the type of partner who takes the active part in the running of the business.
In most cases such a partner may be employed somewhere or may be in another business
all together
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The partner contributes capital to the partnership business and the profits or losses at
lower proportions.
Management of Partnership
Members of a partnership are correctively responsible for the management of the
business.
The members may share responsibilities and duties according to their respective skills
and availability in order to ensure effectiveness in management of the partnership.
The partners may decide to hire skilled or non-skilled labour to assist the management of
the partners.
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Features/ characteristics of a Partnership
1. Mutual agency – each partner is an agent of the partnership and therefore any action by
one partner with transacting the business binds the rest of the partners provided his
actions are within the partners express or implied authority.
2. Limited life- since the partnership is a relationship originating from an agreement
between two or more members any changes in their relationship caused by factors such
as- death withdrawal of a partner e.t.c terminates the partnership or dissolves it.
3. Unlimited liability
In a partnership the partners’ liability is not limited to the amount of capital investment.
The partners are separately held liable for the debts of business and their personal
properties may be sold to meet such debts.
4. Ownership of interests – the interest of a partner in a partnership business e.g. right
to inspect the accounting records of a firm of a firm, admission or dismissal of partner
transit of interest e.t.c must have the full consent of the partnership.
5. Sharing of profits
Each partners share of profits of proportional to his/her investment in the partnership. And any
agreement of non-partner to share the profits does not make a non-partner a partner.
NB circumstances under which a non-partner may be included in sharing the partnership profits
and losses.
Classification of Partnerships
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There are five ways through which partnership are classified.
1. By trading
a) Non-trading partnerships- these partnerships whose activities are to offer services e.g.
legal, medical, accountancy, teaching e.t.c.
b) Trading partnerships – these are partnerships whose main activities are manufacturing,
purchasing or sales of goods.
2. By liability
a) General partnerships – are partnerships in which all partners may publicity act
on behalf of the firm and each partner individually be held responsible for the
debts of the firm. Their properties may be attached to clear the debts of their
partnership.
b) Limited partnerships – a partnership whose activities of certain partners are
limited. The personal liabilities of such partners (limited partners) are limited to a
certain amount stated. These amounts are normally equivalent to the amount of
their contributions.
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2. The death, withdrawal bankruptcy of a partner shall not cause dissolution of a partnership
or the partnership can not be dissolved by a court order because of lunacy of the partner.
3. A limited partnership is only dissolved by the general partners unless brought through a
court order.
4. Any differences on partnership matters can only be decided by a majority of the general
partners.
5. With the consent of the general partners a limited partner may assign his/her shares in the
partnership to another person.
6. A person may be introduced into the partnership without the consent of the limited
partners.
3. By time duration
Termination of the stated period or accomplishment of the purpose may cause the
partnership to come to an end.
4. By activity
a) Active partner – this is a partner who is actively involved in the day to day management
of the partnership and may be paid a salary for these services. And the partner is held liable
for the debts of the firm.
b) A dormant /sleeping partner – does not take part of the day to day management of
the partnership but contributes capital,shares profits and is liable for the business debts
5. By capital contributed
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a) Real partner – a partner who contributes capital into the business and whose name
may be used in relation to transactions of the business and enjoys the profits of the
partnerships.
b) Nominal partner – is a partner who has not contributed any capital to the business
but allows his or her name to be used in the business. They are usually influential
persons whose names can be used.
He is not fully liable to the partnership debts however is he presents himself to the public in a
manner that portrays him a general partner he will be held liable.
c) Quinsy-partners – a partner who has retired from the partnership but has left his capital
in the partnership business which is treated as a loan, he earns interest
6. By age
a) Majority partner – A partner who has attained the age of 18 years and above. Such
a partner unless stated to the centrally can be held liable for the partner.
i) Partner shares only profits and not losses since he didn’t participate in decision
making that may have caused such losses.
ii) The liability of the minor is limited only to the amount of capital contributed to
the business since any liabilities arising may not be part his decision making.
iii) The minor partners can act on behalf the partnership and such acts shall be
binding on the other partnership iv) When the minor partner attains the age of majority
he/she has up to six months to decide whether or not to continue with the partnership. If
he/she decides to stay, he has full responsibilities and rights of a major partner.
1. When the fixed time if any are stated in the articles of the partnership expires.
2. If the partnership was specifically entered into for a given venture, transactions or
undertakings the completion of which or achievement will automatically dissolve the
partnership.
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3. If the partnership is a partnership at will, it can be dissolved by any partner giving notice
of his intention to dissolve the partnership.
4. By mutual consent of all partners
5. By bankruptcy or death of one the partners.
6. By one partner’s shares in the partnership being changed or attached by a court order for
private debts.
7. If any events occur which will make the partnership business illegal, the partnership will
stand dissolved irrespective of the content of the partnership deed.
8. Automatic or compulsory dissolution as it is provided section 39 of the partnership Act
which lay the following grounds under which a partnership may be dissolved by a court
order.
i) If any one of the partners becomes insane ii) If any of one partner becomes
permanently incase of performing his/her duties through in capabilities, accidents
or disabilities iii) Where a partner has acted in a manner which is pre-judicial to
the carrying out firm’s business and may bring the name of the business to its
disables.
iv) Where a partner was found guilty of breach the partnership contract. v)
Where the firm has been operating in losses.
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7. Formation of partnership business requires minimal
government interventions.
3. Partnership business have limited life incase of retirement or dead of one partner.
4. Disagreements make partnerships business vulnerable to disputes among partners.
5. The partners have unlimited liability which lead to loosing personal property in the event
the partnership business cannot settle its debts.
6. The agency burden where every partner is an agent of the partnership and one’s partner’s
mistake may affect the rest.
7. Limited managerial skill may lead to mismanagement of the business.
i) Incorporated Business
We have so far looked at unincorporated business and have seen the main features of such
business is that they do not have a separate legal existence from the owners.
We shall now focus on business units that are legally viewed as separate and distinct units
from their owners
Such businesses are called in co-operated or joint stock companies.
Incorporated business organizations are legally separate and distinct from their owners or
members.
The main forms of incorporated business or joint stock company include;
These are advanced forms of companies where a group of people pull their savings together
and contribute as capital to set up a business enterprises or companies.
These companies are governed by Acts of parliament under the Kenya all joint stock
companies fall under the Kenya Companies Act = (cap 486) of 1948
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The Act lays down the formation and general conduct of joint stock companies.
4.2.1 Companies
A company is a business registered by the registrar of companies Act.
The Act of registering a company is known as incorporation.
Incorporation
This is a process that creates an organization separate and distinct from the person forming
it (owners)
The organization is known as a body corporate and registered company is known as a
cooperation
NB companies are business organizations or units formed to carry out a specific activity.
They are organized by processing an existence that is separate and distinct from the persons
who own it.
Companies have rights and obligations of a natural person.
Features of a Company
It is an artificial person created through legal process
A company has rights and obligations of natural person e.g. holding and disposing
property.
A company has a perpetual life independency of the owners lives i.e. has perpetual
succession.
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A company has a separate legal identity from the owner. A company is created for a
particular purpose
The owners of a company enjoy limited liability
Types of Companies
There are basically two types of companies. Namely
a) Public limited companies
b) Private limited companies
NB authorized share capital is to the total shares that have been legally authorized by the
government during the company’s registration
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A private Limited Company
This is a company with a minimum of 2 persons and a maximum of 50 persons excluding
all past and present employees.
A private limited company should have name ending with limited.
This is the fact that the liability of companies of owners is restricted to he amount of investment
of a company plus any other amounts that to be undertaken to be contributed towards payment of
one companies debt.
The word limited indicates that the liability of the owners of members in respect to this
amounts (capital contributed) and not their personal property. A company may be
limited by-:
i) Shares ii)
Guarantee.
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The liability of members is limited to the share contributed.
Formation of Companies
A company may be formed by any person or persons associating for a legal purpose
through registration with a registrar of companies under the companies Act.
Although a limited company is a legal person it can only act through human agents who
must register it with registrar of companies and for a company to be MEMORANDUM
OF ASSOCIATION
This is document that defines that relationship between the company and outsiders.
It informs the outsiders what the company does, the amount that is required.
The memorandum of association is the company’s chatter constitution and once the
company is registered the memo becomes a legal document that can only be altered by law.
1. Name clause – This states that name of the company ending with the work limited.
Any name may be selected to be used by the company as long as it is not prohibited by
law.
This requirement is meant to protect people who may erroneously enter into a contract in
the company believing it to be another company an also protects companies from
possibly mis-use of their names.
2.Object clause – this clause outline the objectives of the company anything outside this
objective will ultra virus.
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Importance of the Memorandum of Association
a) It defines the limits of company associations.
b) It informs subscribers the purpose for which their money will be put.
c) It protects subscribers form possible misuse of their money
d) It protects outside parties dealing with the company by informing them the extent of its
operation.
3.Situation clause- This clause discloses the locations of the legislative office and it contains
the following elements.
4.Liability clause – This clause states the status of the member’s liability with regard to the
debts of the company.
The clause enables people who may enter into contract with the company to determine
the extent of the company’s liability.
The statement of liability should clearly specify the members liability regard to the
company debts.
5. Capital clause
The clause states the total capital of the company is authorized capital into shares and
their corresponding value.
Incase of a public company, the capital clause will give the minimum amount of capital
hat the company must raise before it commences business.
The promoters are required to give details of their name addresses, occupation and no. of
shares
ARTICLES OF ASSOCIATION
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This document contains the rules and regulations pertaining the relationship between the
shareholders and the company among the shareholders themselves.
These rules regulate the internal relations of the company forming a binding contact
between the members and the companies and as well as among the members themselves.
Where the company does not draw the articles of association, it can adopt the standard
articles of association contained in the company Act.
A company may alter or amend its articles of association and such amends shall be valid.
The power to alter the articles of association is specified in the memorandum of
association.
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The declaration must be equally by signed by the advocate engaged in the formation of the
company and must expressly state that the company is formed by lawful persons.
NB - A private company can start its business operations immediately it is issued with a
certificate of incorporation, this is because the company does not have to invite the members of
the public to buy shares.
A public limited company must proceed to issue proposals inviting the members of the
public to buy shares.(A prospectus a notice or circular of advertisement inviting the public
to purchase the shares of a company).
Public limited companies can only be allowed to purchase goods only when the registrar is
satisfied that-:
i) The company has raised a minimum amount of capital as required by the memo.
ii)That every director has paid to the company the minimum amount of money on the
shares to be taken.
iii)That there’s a declaration by at least one director that the company shall comply with
the regulations stipulated by the law that governs companies.
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Once the registrar is satisfied by the above requirements then the public limited company is
issued with the certificate of trading which will enable the company to commerce its operations.
The owners of a company are known as shareholders and their names are entered into the
company’s registrar.
Each share holder has a claim in the property of the company proportional to the shares
held.
The shareholders of a company have unlimited rights to the transfer or sale of their shares
in the company. ii) Management
The management of a company is in the hands of the board of directors.
The initial directors stay in the office till the first meeting (AGM) is held at which new
directors are elected.
The size of the board is usually determined by the size of the company.
The board of directors is charged of formulating and overseeing the implementation of
company policies.
The board is normally supported by a terms of profession employed to the responsible for
the day to day management of various departments.
For a public limited company, the directors are required by law to present the company’s
financial statement at the AGM meetings and filled with the registrar of companies.
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f) Higher purchase traders.
g) Rent revenue earnings from any investments.
a)Obtain permission from the development market authority also known as “ New issue
committee” this committee assesses the financial soundness of such companies before
allowing theme to attract public money.
i) The aim is to safeguard the interests of public investors ii) The company in need of public
money will have to obtain permission from the Nairobi stock exchange council before it can be
allowed to have its shares dealt with.
Once this has satisfied the registrar of companies such a company will receive a certificate
of incorporation.
The private limited companies are usually not allowed to advertise their shares to attract
public money and as such they sell their shares privately ( private placing to the interested
members of the public.
Like public limited companies, private limited companies have limited liability, their
shares are not fully transferable as they are not quoted at the stock exchange.
Any transfer of shares requires the consent of other share members of the company.
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Advantages of a Company
1. More capital can be raised since it has large membership
2. The company offers better collateral for loans to be advanced.
3. Limited liability secures private property incase of inability to pay debts.
4. The companies have continuity i.e. have perpetual life or succession.
5. A company has a liability to hire highly qualified professionals facilitating better
management
6. Shares are easily transferable.
7. The companies have legal identity and therefore no conflicts to its members.
Disadvantages of a Company
1. Difficult to form since it is costly and has long legal procedures
2. The company has restricted operations by the memorandum of association
3. Slow decision making due to long approval procedures
4. Limited ownership caused by land of control of the firm
5. The agency burden may cause mismanagement when especially the board is weak.
6. Double taxation especially of the dividends
7. Lack of secrecy since the company has to publish its financial status annually.
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b) The shares are transferable – the share holders can sell their interest in the companies to
other persons willing to invest in it (freely for public ltd company but limited to the consent
of the rest of the shareholders for private company.
c) Common sill – as a separate entity it will be necessary for a joint stock company to sign
documents and such signatures are normally embodied in a common sill of a company.
The sill is kept under custody of the responsible offices.
d) Members/ shareholders can not bind the company by their Acts
e) Individual/ members are not entitled to take part in business since it is managed by the board
of directors
f) Shareholders have a limited liability.
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When a company has started its expected to continue with its operations to the future since it is a
form of business with perpetual succession.
Termination of the life of a company may be through;
1. Failure to commerce business within one year of its formation – upon this it may be
would up by its court order on application.
2. The membership falling below the required minimum and this dissolution may be
decided by a court order.
3. Accomplishment of the purpose or expirely of the period of operation.
4. The registration if it fails to comply with statutory cooperation e.g failure to file annual
files to the registrar of companies or engaging in illegal activities.
5. A resolution by members to voluntarily wind up the company which may
arise through.;
a) where the company does not have a future on that line of business
b) The members wish to sell it as a going concern in order to share profits.
c) Where one company is acquired by another and the members wish to discontinue it so as to
terminate its existence a separate legal entity.
6. Through a merger with a larger company
7. Insolvency – the company is not able to meet its obligations.
Holding Companies
The company Act of the laws of Kenya defines a holding company as one which has more than
half of equity share capital of another company of which it is a member or controls a bigger
percentage of the board of directors of one or more other companies which are called subsidiary
companies.
A holding company may be public or private depending upon wishes of the promoters or
shareholders.
In Kenya a good example of a holding company is ICDC.
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examples of such public corporations include;oKenya pipeline oKenya airways oKCB
(Kenya commercial Bank)oKenya lighting company (KPLC)
Parastatals are run to provide the essential services such as education, medical etc.
Public corporations
1. A cooperation is wholly and partially owned by the government
2. Corporations tend to be monopolists
3. Are operated on public interest not entirely on profit motive.
4. They are paid for by the public from the taxes collected by the government.
Parastatal Bodies
A parastatal body is an organization distinguished from a body government but in which the
government is a sole owner.
They are established by the government to perform specific functions and their management
is in the hands of board of directors.
The board of directors is appointed by the government and the parastatals bodies do not sell
shares since they are whole financed by the government.
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Examples
Marketing boards
Coffee board of Kenya e.t.c.
Marketing Boards
These are produce organizations set up to encourage and control of the Agricultural produce.
Their objective is to protect producers and consumers and may be formed by both producers
coming together or be constituted by the government.
2. To encourage income and price stability through the buffer stock in buffer funding
system.
3. To facilitate farmers to obtain loans for farm inputs e.g quality fertilizers, seeds and
equipment.
4. To support the government in licensing regulations
5. To provide a wide range of sport e.g transport, grading, packaging of
products e.t.c
6. Marketing boards provide advisory advise to farmers
7. They facilitate research on agricultural products and markets.
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Formation of a Public Cooperation
They are formed by a specific Act of parliament which define and powers and the overall
mandate of there institutions.
The law creating corporations also state the minimum capital under which they will operate.
The corporations are viewed as separate legal entities and may be wholly or partially owned
by the government.
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3. They are subsidized by the government to enable them provide essential goods and
services at minimum fees.
4. The board of directors is wholly appointed by the government or jointly with other stake
holders to influence the policies of the cooperation.
5. They are financed by the government but for jointly owned public corporations.
6. It has a legal distinct from the government or any other owners
7. They have limited liability
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2. Outright insolvency.
3. Mismanagement which mat adversely affect the performance of the corporation
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The areas of corporation of the society.The nature of the business to be undertakenThe
location of the head office.
The application of registration is to be submitted to the commissioner through the local
cooperatives.
Upon satisfying the commissioner, a certificate of registration is issued .
The co-operation then recruits members who pay registration fees and buy their specified
shares in the society.
No member is allowed to buy more than 5% of the share capital .
The registration of the co-operative society makes it a body separate meaning it becomes a
separated entity distinct from its owners and with perpetual succession.
a) Chairman
b) V-chairman
c) Honorable secretary
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d) Treasurer
e) Secretary
2. Education committee- It is charged with educating members of the society and it is
made up of 3-members answerable to the executive.
3. Credit committee- It is normally common in saving and credit societies. It is made up
of 3-members answerable to the executive and it is charged with the following:
i) Processing loan applied and making recommendations.
ii) Loan recovery
iii) Credit recommendations and approval
society’s finances.
The Relationship between the Cooperative Society and its Business with its
Members
A cooperative society should usually transact its business with its members.
This business relationship relates the following relations.
i) The customer relations- The members can be customers of the cooperative society
by purchasing its goods and services ii) The supplier relations-The members can
supply to the society by the seeling to the cooperative society marketing their produce.
iii) The employee relations- The members can be employees who work for the
cooperative society which they jointly own.
shares iii).The fee charged from the proceeds or sales of the members
produce.
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iv).Interest earned on money loaned out or firm inputs advanced to members.
Principles of Cooperatives
1. Open Membership
2. Democratic administration.
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The affairs of the cooperative society are managed in a democratic manner and elections are
on a one person
a) Producer cooperatives
A producer cooperative is an association of producers such as societies which collect, process,
market and distribute the members produce.
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Consumers Cooperatives
A consumer cooperative is an association of borers who have the same consumer
needs.
The consumers buy bulky and sells to the consumers at lower/fair prices.
This reduces the cost of products by eliminating the middle men.
The main function of these cooperative societies is to purchase and distribute quality
goods to members at reasonable prices.
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• At the members savings earn interest and get loans at reasonable interest rates normally 1%
per month.
• Members savings serves as a security for a loan, three guarantors and a pay slip.
i)It is easy to save with the SACCO since deductions are done through a check of system.
i) Easy to get loans from SACCOS due to fewer simple requirements. ii) Interest charge
on loans is low compared to commercial banks. iii)Loans do not require collateral except far
members’ salary slip and guarantors. iv)Members savings are save since they are insured.
v) Incase of death the beneficiaries do not lose their savings in cooperatives nor they are called upon
to repay. vi)SACCOS are flexible since they give different types of loans e.g. normal, emergency,
school fees loans, medical etc.
ii). Secondary cooperatives made up of the primary cooperative within a region e.g. a district.
Through such cooperative the primary cooperative society pulls their objectives.
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To help members cooperatives with the processing of their produce.
To help member’s cooperatives with storage, administrative services, accounting etc.
To educate, advice, train, the staff of members cooperatives.
National Union.
This is the union of various cooperative unions.
The national cooperatives form umbrella bodies of cooperatives formed.
The membership of such a cooperative comprises cooperative societies or operating in a
particular production line.
Examples:-
Apex Cooperatives.
These are the overall cooperative bodies to which all other cooperatives i.e primary, cooperative unions
and national union are carried. An example in Kenya is is the Kenya National Federation of
Cooperatives Union. They are formed to promote cooperative performance with the aim of:-
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Problems Facing Cooperative Societies.
Mismanagement by cooperative officials who take advantage of their knowledge and position to
benefit themselves.
Unskilled management elected without any knowledge whatsoever with management skills.
Lack of adequate capital due to small contributors and difficult to get bank loans.
Capital interference and self interests.
Most cooperatives are agro based facing price fluctuations climatic problems, low prices etc.
Little government input to rejuvenate the cooperative societies.
societies
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Disadvantages of Cooperative Society
Poor management caused by the system of choosing the managers I.e. AGM elections.
Constant political interference causing unrest and mismanagement.
Withdrawals are easy which may cause instability and discontinuity.
Slow decision making due to over consultation.
Lack of secrecy since all activities must be approved by all members.
Large membership may cause management problems.
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5. Briefly explain circumstances under which a partnership may be dissolved
In this lecture we shall discuss the sources of business finance which include equity finance, debt
finance – loan, bills of exchange. ,factoring ,trade debtors ,accrued expenses ,credit card buying
(plastic money) ,debenture finance, invoice discounting (confidential factoring) ,factoring ,sale and
lease –back ,sale of an asset, and purchase.
General objectives
By the end of the course the learner should be able to identify the appropriate sources of funding for
entrepreneurship. At the end of this lecture you should be able to:
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5.1 Sources of Business Finance
The entrepreneur may obtain finance from the following main sources.
Debt financing requires a borrowing system and the entrepreneur is bound to pay back the
funds borrowed together with interest payable.
Debt financing can be long term or short term. Depending on the lender collateral, amy be
required.
Equity financing does not require collateral and offers the investor some form of ownership
position in the business.
Internal financing are funds generated from several sources within the company, they
include profits sale of Assets, reduction in the working capital accounts receivable, retained
profits e.t.c
External sources of finance may come from family members, credit suppliers, government
programmes, grants e.t.c.
a) Ordinary share-capital
It that finance contributed by ordinary shareholders of a business. It is raised through the
sale of the company’s ordinary shares- who are the real owners of the business.
The finance type is only raised by limited companies and is permanent in nature and can
only be refunded in the event of liquidation.
It earns ordinary dividends as a return to the investments.
The investors carry voting rights and usually each share is equal to one vote.
The ordinary shares are quoted at the stock exchange where they are sold and bought.
The finance carriers the highest risks in the company because it gets its return after other
finances have got their and also in the event of liquidation is it paid last.
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The ordinary dividends are not a legal obligation on the part of the company to pay.
Where the profits are good ordinary shareholders get the highest return because their
dividends are varied.
This type of finance grows with time and this growth is equity which basically is
facilitated by retention earnings.
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2 No cost are incurred for it’s acquisition
3 It is able to be raised at no notice especially during unforeseen events e,.g
a. Abrupt increases in the prices of raw materials
b. Fire hazards e.t.c
4 Promotes savings promoting investments and growth.
5 Large volumes of retained earnings influence the company’s shares positively.
6 A good source of finance to those very urgent short-term ventures whose returns are
immediate
7 The boost the company’s creditability to the company’s creditors.
Notes
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Capital reserve
these are reserves which cannot usually be classified as normal trading profits arising out of
the company’s ordinary trading activities – but are created with say shares are sold at a
higher price than the per value and the excess is profit – such are credited to he capital
reserve account and is used to offset the issuing expenses.
It can also be created from revaluation of assets ( fixed assets) iii) Quasi equity finance
(preference share capital)
This is finance contributed by Quasi – owners or preference shareholders
It is called quasi – equity because it combines features of debt finance and those of equity
finance.
It is called preference share capital because it is accorded preferential treatment over
ordinary shareholders.
preference shares
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oBorrowing against bills of exchange
oLease finance oMortgage finance
oHire purchase finance
All the above finances have a legal claim or change against he company’s resources or assets.
Requirements a Company must meet before raising Debt Finance.
1. The company must provide a summary of history of the business and its nature. This is
used to assess the risk of the company’s business line.
2. Details of management – names, ages, qualification and experience of managers and
directors. If these are of questionable integrity, such as a company may not get debt
finance.
3. To produce five years audited accounts which will reflect t he company ‘s financial
ability to service debt finance.
4. the purpose of the loan must be;
i) within the lender’s priority ii)Within the government areas of priority for development
purposes.
5. Furnish lenders with cash flow forecast and proposed trend of repayment.
6. Major shareholders of the company must give consent to the loan.
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1. Interest is a legal obligation and failure to pay it may lead to company into receivership and
consequently liquidation.
2. Using debt finance entails conditions and restrictions as to its use and this makes it
nonflexible finance which can only be invested in those ventures approved by the lenders.
3. Its use on large scale increases the company’s gearing level which exposes the company to
incidences of receivership and thus liquidation.
4. It is not usually long-term finance and the payment of principal leaves the company in
financial strain and may cause liquidity problems to the company.
5. the use of excessive debt finance i.e beyond 67% level puts the company at the mercy of the
lenders because they can come in to control their interests which dilutes the control of
owners and this may lead to lower share prices. Moreover,
6. This finance calls for a security i.e it is usually secured against a collateral security which
may be rare or lenders may be rare or lenders may restrict the use of such asset thus
reducing the company’s operations and thus its profit.
7. The lenders usually insist that the security be compressively insured which will compound
the cost of this finance as it will entail an implicit cost to the company.
8. This finance is available only in big businesses which are known to lenders and as such
small companies will not be able to raise it easily as they are assumed to be risky and are in
most cases unknown to lenders.
This ranges from 1 month up to 4 years and is given to customers known to the bank or to lenders.
The agreement of this loan will mention both the repayment of principal and interest, and must
identify whether it is simple or compound interest. For principal, it has to be paid over some time.
This finance usually secured and the terms of the loan will be restrictive. Usually be invested in an
area acceptable to the bank or lender. Usually this finance should be used to solve short-term liquidity
problems.
This finance will be in the business for a period ranging between 4-7 years. This term is relative and
will depend upon the nature of the business. This type of loan is used for investment purpose and is
usually secured but the security should not be sensitive to the company’s operations. The finance
obtained must be investigated while respecting the matching approach to financing i.e the term and
pay back period must be matched. This type of finance if the most popular of all debt financing
because most of the business will need it both in their growing stages and also their mature stages of
development.
3. Long-term finance
This is a rare finance and is only raised by financially strong companies. It will be in business for a
period of 7 yeas and above. This finance is used to purchase fixed assets in particular during the early
stages of a company’s development. It is always secured with a long-term fixed asset. Usually land or
buildings. Its investment, however must obey the matching approach. In all, the companies needing
such finance do not have to be known to the lenders.
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Reasons why long term loans are difficult to raise on Kenya’s financial markets/ limitations
of using long-term debts.
1. This finance calls for long-term securities such as land and buildings which most
businesses in Kenya may not have.
2. There are no long –term savings to back-up these loans due to low income of average
Kenyans and as much most of the savings are short-term and cannot be made available
on long-term basis.
3. Most business in Kenya are agro-based and these are risky and as such lenders cannot
avail their finance to such businesses of long-term.
4. The central bank has tended to stimulate the development of money markets that
capital markets which have not been fully developed to avail such finance to meet the
development needs of industry and commercial sectors of the economy.
5. Long-term loans are not usually profitable because interest and principal repayment are
eroded by the by the impact of inflation and thus banks may be reluctant to give such.
6. The size of the businesses in Kenya is small and such businesses are not going
concerns so as to be able to attract this finance on long term basis.
7. A number of companies in Kenya are multinational companies which obtain long-term
finances from parent companies abroad and this has limited the development of capital
markets in Kenya as demand by such companies is low.
8. there are been a tendency by the financial institutions to avail long term debt for
building purposes and little attention has been paid to long-term finances for
businesses.
9. This finance is given on conditions and restrictions to avail long-term debt for building
purposes and little attention has been paid to long-term finances for businesses.
10. This finance is given on conditions and restrictions which make it less ideal for
profitable ventures as such restriction may reduce profitability of companies
concerned.
11. Long-term forecasts by commercial banks are inaccurate and filled with a lot of
uncertainties thus the banks are very reluctant to shield such potential risks and prefer
to lend short term which they can forecast with some degree of accuracy and certainty.
by;
i) Allowing some parastatals to go public i.e. to sell shares to the public. ii)
Selling or purchasing long-term debt instrument or creating a market for these
and allowing the forces of demand and supply for money to operate freely in
Kenya so as to determine the prices of securities in the financial market.
4. The government should introduce insurance schemes to cover agro-based industries so
as to reduce their risk and so as to be open to long-term finance.
5. There should be diversification in the economy from over-dependence on agro-based
industries to manufacturing which will create employment and thus boost the incomes
of average Kenyans and thus saving which will be available for lending.
6. The government should stabilize the value of the Kenyan currency so as to attract
foreign long-term investors and aim at exporting more as means of gaining foreign
exchange which can be used to stimulate long-term growth through importation of
more capital goods and less consumer goods.
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Advantages of using an Overdraft
1. it can be used to bail the company out of short-term financial liquidity problems
2. Usually it is not secured as the company’s goodwill is all that matters in obtaining this
finance as long as the company is known to lenders.
3. It is used without pre-conditions or restrictions which makes it a flexible source of
finance,.
4. It can be raised fast thus very useful in emergency financing endeavors.
5. It is not expensive to raise i.e there are no costs paid to obtain it such as
floatation costs. ‘
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Other Sources of Debt Finance a)
Bills of exchange.
a) discounted
b) endorsed
c) given as securities for loans
The commonest type of bills of exchange. Accommodation type of bills of exchangeis that
type where two parties A and B are B is known to bankers. The two enter into an
agreement where A draws a bill on B and B accepts it an agreement whereby A draws a
bill on B and B accepts it and thereafter A can either discount the same bill or endorse it to
another party to get finance which A will have to refund later to B. However a bill of
exchange is defined as an unconditional order in writing addressed by one person to
another signed by the person giving it, requiring the person to whom it is addressed to pay
on demand at a fixed or determinable future date a certain sum of money to the order of
the person or to bearer. Most of the bills mature between 90-120 days although they could
be sight bills i.e payable on sight be valid and to serve as a source of finance it should be
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6. it does not call for any tangible security because the good will of the drawee is all that is
necessary to use
Factoring
This can be defined as an outright sale of the company’s debtors to a factor (which is usually a financial
institution that specializes in purchasing of debtors) this factor will pay the selling company up to 80%
of the face value of debtors and is left with 20% to care of bad debts if any, and also his discounts, this
type of source of finance is rare in Kenya mostly because it is an expensive source of finance due to
high discount costs. Savings in this source are in form of costs of credit management which are
transferred to the factor. However, the factor takes up risks in debts (of default) which previously were
supposed to be borne by the selling company.
Trade Debtors
This acts as a source of finance in such as the company holding; such debtors can discount them with
a bank and obtain immediate finance. They can be used as security for loans in particular overdrafts.
The company can continue to sell on credit and as such this source can be a semi –permanent source
of finance.
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Accrued Expenses
v) Accrued rates.
These are a short-term source of finance and can be big sources if the company has a number of these
outstanding expenses. However, a company should use these in as much as they cannot affect its
future operations and only pay such on the last date when these are due.
These are arrangements whereby a company or an individual enters into an agreement with a credit card
organization to use their card to purchase a number of goods and services and pay after agreed period of
time. Usually repayment carries interest charges. These cards are used to obtain such goods and
services as:
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2. They minimize the use of liquid cash thus reduces chances of petty cash frauds and also
solves the company’s liquidity problems and those of individuals.
3. Kenyan society has developed fast (in sophistication) and the use of these cards is a sign of
high social and economic status.
4. There is a lot of awareness amongst Kenya’s elite community as regards credit facilities and
as such have responded to the introduction of this type of money fast.
5. There is a lot of risk associated with carrying lots of cash which is open to theft and as such
people prefer to carry finance in card form.
6. A number of companies and establishments have quickly recognized these cards as a means
of settling bills and some even give discounting to card holders which has boosted their
popularity.
7. It is a source of finance to individuals who depend on monthly earnings who settle their bills
using the credit cards and later pay at the end of the month when their liquidity position
warrants it.
4. The majority of Kenyans are unaware of these credit card facilities in particular the rural
Kenyans
5. The card is limited only to those establishments which have formal arrangements with
credit cards
Debenture Finance
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Debenture has its origin in the latin word Deboe which means “ I owe” it is a document that is
evidence of a debt which is long term in nature, and confirms that the company has borrowed a
specific sum of money from the bearer or person named in the debenture certificate. Most debentures
are irredeemable thus forming a permanent source of finance to the company. If these are redeemable
then these will be long-term loans which range between 10-15 years. They can be endorsed,
negotiated, discounted or used as securities for loans. They carry a fixed rate of interest with is
payable after six months i.e twice a year.
Classification of Debentures
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ii) Irredeemable debentures (perpetual debentures) these can never be bought back by the
issuing company except in the event of liquidation and as such they form a permanent source of
finance to the company. These debentures are rare and are only sold by financially strong
companies which must have had some good dividend history. These are unsecured and thus are
known as naked perpetual debentures.
i) Convertible debentures- these are the type of debentures which can be converted into ordinary
share capital and this conversion is optional as follows;
iii) Non- convertible debentures – these cannot be converted into any shares be it ordinary
or preference shares and are usually secured.
These are issued with a mutuality period of 10 years and above and usually they carry no security and
depend upon the goodwill of the company. They are so called subordinate because they rank last in
claims after all classes of creditors except trade creditors. Nevertheless their claims are superior to
those of shareholders both preference and ordinary shares.
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7. these are usually transferable to other parties though the stock exchange
10. They are usually sold at par value or above i.e at a premium
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Trade Credit
This finance is obtained by companies by which purchase goods on credit and pay for such
goods later. This “kind” and is available to companies which can pay bills on time as and when
they fall due. It the largest source of finance to sole traders and wholesalers in Kenya. This is
cheap source of finance and it does not entail any explicit cost except discounts foregone. This
finance may be long-term in particular if the company meets its bills regularly such that after
settling a given bill the same company obtains further credit immediately, thus may become a
continuous source of finance. In order to be a source of finance, credit received must exceed
credit given.
Advantages of using trade credit in Kenya a source of finance (reasons why trade credit is
popular in Kenya)
1. Most businesses in Kenya lack collateral securities which are necessary to raise other
forms of debt finance thus resort to trade credit.
2. it is cheap source of finance because the only cost involved is discounts lost I,e no
implicit or explicit costs.
3. most other finances need the borrower to maintain healthy accounts which small
businesses in Kenya may not have thus resort to trade credit.
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4. The fact that small businesses in Kenya are not known to lenders makes trade credit the
best source of finance as they may not qualify for other finances which require that the
borrower be known to the lender.
Promissory Note
A promissory note is a bill wherein one party promises to pay another party on a specific
date and conditions, a specific sum of money. It is a short term source of finance to the
company, usually up to 3 months. This type of finance is used when the two parties know
each other well. It acts as a source of finance in as much as it can be discounted or
endorsed. It can also used as security for loans.
This is an arrangement where the selling company discounts its invoices usually with a bank or
financial institution and will receive a large percentage of its invoices in cash in advance.
Usually it is expensive source of finance and should only be used if the company cannot obtain
overdraft finance from commercial banks. The invoice discounter analyse which invoices to
discount and in this case he will request the selling company to send original invoices to the
customer and a copy to the discounter. The invoice discounter has not only lien on the debts but
also recourse to the borrower in which case the seller or borrower will have to pay the discounter
should any debtor default to pay his bills on the due date.
Invoice discounting
1. the bank has recourse to the borrower
2. the borrower keeps the debtor’s ledger
3. Chances of bad debts are high and this may increase the cost of the company of using
such finance.
4. invoices act more or less as securities for a short term loan
5. the discount rate is usually low
Factoring
1. the factor has no recourse to the borrower
2. The factor takes over the debtor’s ledger.
3. The chances of bad debts are minimal and even then these are borne by the factor.
4. The invoices are sold outright to the factors and cannot act as securities for loans.
Such a company will have known which asset it is taking over, and thus make a good
investment decision based on experience.
3. Lease charges are tax-allowable expenses thus will reduce the company’s
tax liability.
4. The lessee enjoys the benefits of wear and tear which reduce his tax liability.
5. The company does not risk holding assets which may turn to be technologically obsolete.
This is an arrangement whereby a company which owns some assets arranges to sell the same
assets and at the same time agrees with the buyer to lease the same asset back at an agreed rental
charge. This type of arrangement is possible if the asset back at an agreed rental charge.
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This type of arrangement is possible if the asset is fixed asset whose return must outweigh the
cost of the same finance. Also the parties involved must have had an intimate relationship
before i.e. they should be acquitted to one another.
Conditions under which sale and lease back is ideal as a source of finance
1. If the asset is required for seasonal purpose
2. If the asset is technologically sensitive i.e may soon be technologically obsolete.
3. If the asset cannot meet the company’s contemplated expansion programmes
Sale of an asset
For companies with assets which are not very necessary for their operations, such assets can be
sold to raise finance for the company. These assets should only be sold if the funds from the
sale of assets can be invested in ventures which can generate returns higher than those the asset
sold was generating.
Hire Purchase
Institutional Investors
These are body corporates which avail finance for long term use, and avail their finances
though purchase of shares in the stock exchange, debentures and through mortgage
finance to deserving financially strong companies. Companies that avail this finance
include trustee companies, pension organizations, insurance companies, and investment
companies’ e.t.c. these avail finance in large quantities and usually do this to earn a
return on the same finance or to acquire ownership in those companies so as to safeguard
their investments. Companies which are financially strong will attract institutional
investors.
a company having a large number of shareholders with will issue many cheques this
increasing the cost of servicing this finance.
Finance to be raised by accompany should be at a cost than the return expected from the
project where such finance has to be invested , for this reason two types of costs should
be considered before raising any finance:
1. Explicit costs
These are costs that the company has to pay directly to the lenders for using their money this
could be either interest payable for using debt finance or dividends payable for using share
capital; these two costs are paid to retain such finance in the business.
2. Implicit costs
i) A company may raise finance to finance its working capital needs, this finance is known
as bringing finance such as finance will be raised form such sources as overdraft and
short-term loans.
ii) To acquire a fixed asset this will be raised from long-term sources of finance
d) ordinary share capital
e) preference shares capital
f) long term debt financed or sell of debenture
g) hire purchase finance
h) lease finance et.c
3. The company’s gearing level.
The gearing level will influence the company’s ability to raise further finance in as much
as highly geared companies are viewed as highly risky as they have used more debt
finance than equity finance. This exposes it to chances of receivership and consequently
liquidation as creditors can recall their money at short – notice. This means that high
gearing will not allow the company to raise debt finance as creditors will be reluctant to
lend to a highly geared company. Also such a company cannot raise equity finance as the
demand for its shares will be low due to such indebtedness.
The size of the company will determine which finance it can raise. This is so because small
companies may not be able to raise difference finances due to the following reasons;
a) such companies will find it difficult to have access to different finances because:
i) They may be unknown to the lenders and as such their credibility will be questionable.
ii) Such companies may not have the necessary securities to pledge in order to raise various
finances available in the financial market.
iii) They may be ignorant of the various finances available on the financial market.
Repayment Patten
These include the repayment of principal and interest. Ideally a company’s repayment of
principal should be spared over such a period as can enable the asset and or the project financed
to pay back. In case of interest the company.
Review Questions
1) Explain the main sources of finance for businesses 2)What are the
advantages of equity finance?
3) Describe the requirements a company must meet before it can raise debt finance
4) Explain Limitations of debt finance/ disadvantages of using debt finance to the company
CHAPTER SIX
In this chapter, we shall discuss the structure of business plain which entails business description
,product/ service description ,definition of the product or service ,marketing plan, organizational
and management plan ,financial statement ( personal) ,executive summary and appendices.
General Objectives
By the end of the course the learner should be able to develop a business plan.
i) Explain the motives for capital expenditure and the steps followed
in the capital budgeting process.
ii) Define business plan iii) Explain the
importance of business plan; iv)
enterprises objectives
In other words a business plan in a road map you can follow to start and manage a successful
business. It shows step by step on how to start, fund, manage, monitor, and evaluate a successful
business.
Benefits
1. It forces would be entrepreneur to establish written goals and objectives for their
proposed businesses.
2. it enables potential entrepreneur to assess the viability of their business opportunity on
paper
3. it assist in identifying the potential customers, marketing opportunities, pricing strategy,
promotional activities, distribution strategy and a competitive conditions needed for
business success.
4. it identifies the number of employees needed, the skills they should possess, the task they
will perform and the methods of remuneration to be adopted.
5. it establishes the financial needs of a business and suggests the possible sources of
financing
6. it helps to identify critical factors for successful entry and growth of a businesses in a
given market place.
8 Appendices
Executive Summary
It includes the;
1. type of venture
2. products/ service to be offered ‘
3. how unique
4. it there a major opportunity for products/ services
5. the business status/ stage
6. legal form of business
7. location of business
8. target market
9. % share of market
10. competitor strength and weakness
11. strategy of entering the market
12. managing staff and their qualifications and experiences
13. Time frame for accomplishing your goals.
14. how mach money needed for starting and running the business
15. what type of financing are seeking
a. loan
b. grand
16. the strength of the business that will make it succeed
17. future plans of the business
Business Description
Marketing Plan
1. description of the target market ( customer segment)
2. description of products/ services
3. prices of products/ services
4. distribution of products /services
5. promotion of productions/ services
Competitor Analysis
1. internal analysis both strength and weakness
2. external analysis ( opportunities and threats)
3. environmental analysis ( political, social, economic, regulatory factors that can impact on
your business)
Business Operation
1. Product/service development design and facilities.
2. Description of premises
3. ownership status
4. renovations/ facelifts/medications
5. products and services to be offered
6. machinery, tools, equipment and other facilities required
7. implementation
a. procurement
b. repair and maintenance
c. repair and maintenance
d. future expansions
8. legal requirements: business name, tax compliance, labour laws, by-laws e.t.c
9. monthly overhead expenses
10. professional and support services
Financial Plan
1. pre-operational costs ( costs before start-up
2. working capital
3. projected monthly cash flow statement
4. projected annual cash flow statement
5. projected profoma income statement
6. projected balance sheet
Lenders will primarily be interest in the ability of the new venture to pay back the debt of
together with the interest within a designated period of time.
Banks want facts with an objective analysis of the business opportunity and all the
potential risks associated with a business
Lenders forcus on the 4cs of credit i.e
i. Cash flow
ii. Collateral iii.Character
iv.Contribution of equity
The business plan must therefore reflect the entrepreneurs credit history, the ability of the
entrepreneur to meet the debt and the interest payable ( cash flow) the collateral or tangible
Information Needs
Before committing time and energy to preparing a business plan, the entrepreneur should
do quick feasibility study of the business concept to see whether there are possible barriers
to success.
The information obtainable from the many sources should focus on
i.marketing ii.goals
and objectives
iii.finance
iv.production
Goals and
Before beginning the feasibility study the entrepreneur should clearly define the goals and
objectives and also provide frame work for the business plan, marketing plan and financial
plan.
Goals and objects that are too general or that are not feasible make the business plan
difficult to control and implement.
Strengths
& weakness
This means that we start with very broad –based data and information and work down until
we develop a positioning strategy and quantifiable goals and objectives.
We begin the process by evaluating the general environments trends – this would include
household income trends. oPopulation shifts
oFood consumption habits and trends o
Travel trends and oEmployment trends
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The next step is to assess the trends in the national food service industry- here the points of
interest would be; oTotal food sales oThe commercial restaurant sales e.t.c.
This first two stages focuses on the national market and the located
This consists of the general local economic trends and as assessment of the local food
industry
The final step is an analysis of the local competitive environment by analyzing each
competitors strengths and weaknesses.
Once this analysis is completed, the entrepreneur is ready to clarify the product of service
he/she would offer, the actual market positioning in the competitive environment and the
market objectives – in order to form the marketing plan.
Introductory page
This is the title of cover page that provides a brief summary of the business plan’s
content. The introductory page should contain the following oThe name and address
Executive Summary
This section of the business plan is prepared after the total plan is written – normally to
maximum of two pages.
It should stimulate the interest of the potential investor and therefore should not be taken
lightly
The executive summary should be concise and convincing, addressing issues such as
oThe business concept or model oThe unique aspects of concept oThe individual
starting the business oHow the money will be made and how much
Any supportive evidence that may give it strength are included
The section is only meant to highlight factors and provide a strong motivation to the
person reading the plan.
Production Plan
The plan should describe the complete product. If some or all of manufacturing process is
to be subcontracted
The plan should describe the sub-contractors, including location, reasons for selection,
costs and any contracts competed.
Others include – manufacturing operations and layout the raw materials the suppliers,
costs capital equipment e.t.c.
Operation Plan
This section goes beyond the manufacturing process and describes the flow of goods and
services from production to the customer
It includes storage, shipping, control procedures, customer support services Others
include renovations, product service, machinery and tools et.c
Marketing Plan
The marketing plan- is an important part of the business plan since it describes how the
product or service will be distributed, priced and promoted.
Marketing plan – is an important part of the business plan since it describes how the
product or service will be distributed, priced and promoted
Marketing research evidence to support any critical marketing decisions as well as
forecasting sales should be described in this section.
Organization Plan
The organizational plan in part of the business plan that describes the ventures form of
ownership
That is, proprietorship, partnership or corporation
Financial Plan
Is an important part of business plan since it determines the potential investment
commitment needed for the new business venture and indicate its economic feasibility
Appendix
The appendix of a business plan generally contains any back-up materials that are
necessary in the text of the document. Reference to any documents in the appendix
should be made in the plan itself.
Review Questions
1) What are the components of planning function?
In this chapter we shall discuss concept of business ethics, social responsibility, and
environmental issues in business, taxation trade exhibitions, e-commerce globalization, business
outsourcing and HIV/AIDS and entrepreneurship.
General objectives
By the end of the course the learner should be able to identify and explain current issues in
entrepreneurship. At the end of this lecture the learner should be able to:
Competition is regarded as healthy and fair when carried on within acceptable business
limits as established by business principals, manners and values.
The products and services offered by customers must meet the quality and quantity
requirements
5. Employee treatment
6. Product promotions oThe entrepreneurs should make sure that all promotional
activities are ethnically presented i.e
No mis- representation
Packaging of the right products
Fair promotional method which confirm to good morals.
The entrepreneur should maintain good codes of conduct in order to enable him deal with.
pressures
2. Individual ethics
Involve personal attributes such as honesty avoiding criminal Acts, willingness to perform
e.t.c
The individual ethics in influenced by determined by religious political and family
backgrounds.
Together with the standards of organization one is working in.
3. Social ethics
4. Government obligations
i. Payment of taxes
ii. Making annual returns e.g NHIF, NSSF iii.Insurance e.t.c
To provide employment
Conservation of the environment
Develop social amenities e.g schools ii) Role of the society to the organization A
source of labour
Raw materials to the organization Market for the products and services Capital to
invest in the business.
Ethical language
The key terms of ethical language are values, rights, duties and roles
Values are permanent desires that seem to be good in themselves e.g peace
Values are answers to answers to questions of why? E.g why should managers behave
ethically?
Rights
It’s a claim that entails a person to do something. While a duty is an obligation to take
responsibility e.g to pay tax.
Discipline
The term discipline simply means that members of a group confirm to the rules and
regulations framed by an organization
Discipline is the orderly conduct of affairs by the members of an organization who
adheres to its regulations because they desire to corporate harmoniously in forwarding
the end which the group has in view, and willingly recognized that, to do this, either
wishes must be bought into a reasonable union with the requirements of the group in
action.
Note;
Discipline means ordering i.e the opposite of confusion.
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Discipline does not merely mean a strict and technical observance of rigid, inflexible
rules and regulations
Discipline simply means working co-operatively and behaving in an orderly and
normal way as responsible person would expect and employee to do. Discipline is
the training that corrects mould strengthens or perfects Discipline is the control
gained by enforcing obedience. Discipline requires punishment.
Code of Ethics
T he term ethics refers to a general idea or belief t hat influences people’s behaviour and
attitude.
A code of ethics refers to a set of laid down moral rules or principles which govern behaviour on
deciding on what is right and what is wrong,
N/B Research suggests that merely a half of an organization have a written code of ethics
o Morale stance
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This is the stance or the position of an individual taken when faced with a dilemma may
not be governed by moral rules.
Such behaviour is influenced by the values individuals learn from childhood schools and
family and church.
o Training
Note” you get a good adult by getting the right child and teaching him right things.
although there are no single standards for ethical behaviour managers must encourage
employees to be familiar with various tasks for judging behaviour using; outilitarian principle
this refers to choosing the option that offers the greatest number of people
Act such that the action taken under the circumstances could be a universal rule of
behaviour oThe professional ethics
Take only those actions that a disinterested panel of professional colleagues would
view as proper
o Golden rule
Refers to treating other people the way you’d like them treat you.
Would you and colleagues fell confortable explaining your actions to a national T.V
audience.
Would you feel comfortable explaining to your children your spouse or your parent
why you took a certain action?
The Stakeholders
Therefore business organizations have social responsibility to a number of groups
(stakeholders) who include the society, employees and the government.
The idea behind the stakeholder’s concept is that there are certain groups which have
specific interest in a business. The interests may differ from one group to another and
can be classified into three main groups.
This evolves on the objectives of employees and management who are bound to have
an influence on how the organization is run- they are likely to be interested in.
Shareholders are not part of the organization itself, except in the case of managers and
staff who hold equity in the company. They will have distinctive interests in the
business, such as
b) External stakeholders
External stakeholders are those generally unconnected with the business but who
nevertheless have an interest in its activities. This category includes virtually everyone
else.
The government seeks compliance with legal requirements as well as; Ongoing
creation of employment and wealth.
Local authorities
Have a specific concern with the economic activity that can be brought to their
catchments area. They will also be interested in revenues though local taxation. A
wider concern is the impact of the business on the local environment.
The competitors of the business with to ensure that there is fair competition and that
all businesses operating in a sector are behaving ethically and in a climate of mutual
respect.
The environment has over the years become increasingly common within the business
organization agenda, promoted by a consumer interest in the environment impact of business
actions.
Business enterprises considers now they impact the environment ( how their activities
influence the environment) and how the government influences their activities.
Most business enterprises participates in activities that ensure the following
That the environment is polluted as little as possible
That they adopt preventive measures ( gives due consideration to the environment in
the early stages of the activity) That law materials are used economically.
Gender issues
Business organization also strive to participate in gender based issues which is a
historical problem. They do this by ensuring that they employ both men and women in
their organization and that the promotions at work are based on merits not on the fact
that one is a woman or a man. Since women in activities that will ensure that they
ensure that hey are empowered i.e creating training programmes for women and
providing funds to the women to start small businesses. They also participate in
programs of gender based violence and female genital mutilation by funding such
programmes.
There are four main schools of thought in moral philosophy, offering different approaches to
solving ethical dilemmas. These approaches are ways of an organization forming their code of
ethics. They include
Technology issues
7.4. E-Commerce
Communication – is the art of sending and receiving messages or information from one
person to another via a channel
Information- this is a product of data which has been given a structure and put into a
context. In order for people to design and make what is needed to solve a problem, they
first need information.
Technology – this is the generation of knowledge and process to develop systems that solve
problems and extend human capabilities. Other words, people create technology to solve
problems and to make it possible to do new things. E.g people needed a way to keep cold
during how weather so, they invested the refrigerators
Communication technology is the knowledge, tools, machines and skills that to into
communicating. In other words communication technology is all the things people make
and do to send and receive messages. Telephones, radios, television and computers are all
examples of technologies that help us communicate with one another. In addition to
communicating with other people, communication technology can be used to communicate
with machines and to help machines communicate with each other. Information is the
knowledge and skill needed in order to take a particular action.
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Benefits of ICT to a Business Enterprise
We make use of information to such a great extent in our daily lives that we probably do
not realize how much we are relying on it. Although information is itself invisible and
intangible, the information may have to use repeatedly will have been recorded in a paper
or prepare for display on a computer screen; though we can also find whether forecast on
radio, convenient at times
Turning to the world of business, we can see that obtaining and using information
effectively is vital. Business makes decisions, at all levels, more or less continuously; and
the quality of those decisions depends almost entirely on the quality of the information on
which they are based. Businesses complete with one another and thrive or wither according
to how sound their decisions have been.
Business thus needs accessible information that is accurate, up-to- date and sufficient. ICT
(Information and Communication Technology) refers to the developed knowledge, skills
and ideas that pertain to human communication process and the information they handle.
It is the new science of collecting, storing, processing and transmitting of information.
Although ICT is important in all organizations, there is a difference in how important it is.
In some organization it is part of the infrastructure; in some the delivery of goods and
services depends on it; in some, it is a major areas for strategic
i)consumers have a much wider choice available on the cyber market ii)consumers can compare
products, features, prices and even look up reviews before they select what they want
iii) Consumers also have the convenience of having their orders delivered right to the door step.
iv)Consumers are driven to e-shopping in holders as even branded goods cost less on the net.
E-Government
E- Government is a new term that finds wide applicability. While the term still, means
different things to different people, available evidence suggests that it had been undergoing
progressive conceptual development. So for the three generations their conceptual
developments that have been identified are discussed below.
Features of E-Government
a) It is smart government in the sense that it selectively used of variety if ICT in ways and
areas to add value.
b) It is customer- driver in that, customer needs and conveniences drive its organizing
structures and business processes.
c) It is responsive, transparent and accountable, responds to the needs of its customers, and
employs ICT to support continuous engagement with customers.
d) It is available on a 24* 7 basis ( 24 hours a day and seven days a week.) thus it does not
kept its customers waiting for office hours and working days.
e) It is accessible from anywhere since it is ICT – enabled.
E- government is not so much what the government does but it is about how it
accomplishes its tasks
E-Procurement
E-procurement has been defined by the CIPS as;
The combined use of information and communication technology through electronic means
to enhance external and internal purchasing and supply management process alternating a
shooter definition is;
E-procurement is the business –to – business purchase and sale of suppliers and services
over the internet.
The key enabler of e-procurement is the ability for systems to communicate across
organization boundaries. While technology for e-procurement provides the basic means, the
main benefits derive from the resultant change in business procedures, process and
perspectives. E-procurement is made possible by the open standards of XML (extensive
mark-up language), a structured language that allows easy identification of data types in
multiple formats and can be understood across all standard internet technologies. Adoption
of XML will help organizations to integrate policies seamlessly and exchange information
with trading partners.
2. Entrepreneurial culture
Economic Trends
Some of the economic factors which promotes and hinders entrepreneurship includes.
1, Capital: capital is the most important perquisite to establish an entrepreneur one, machine of
another to create his business enterprise.
The stage of economic development in a country plays and important role while considering
establishment of new venture. To some capital refers to funds available for investment; to
others it refers to equipment and machinery used by entrepreneurs and managers to produce
goods and services; and others still, it refers to postponed consumption. All these refer to the
term capital.
2. land- according to economies the term land refers to all farm land and all natural
resources provided by nature. Therefore agricultural land, forests, rivers lakes, seas and all
natural resources are according to economists, land, forests, rivers, lakes, seas and all natural
resources area according to economies to economists land. It should be realized that the amount
of land is finite and can, therefore, not be appreciably increased.. Land as a factor of economic
production explains the existence of a variety of business including furniture business and food
business.
3. Labour – this refers to all the physical and mental effort exerted in the production of
goods and services. Unlike land, labour can be substantially expanded by increasing both its
quantity and or improving its quality. Quantity of labour can be increased by higher birthrates
and or/ improving its quality its quality. Quantity of labour can be increased by higher birthrates
and / or from inflow of people from other countries. The quantity on other had can be improved
Consumer Trends
A consumer is the end user of a product offered by an organization. Understanding consumer
behaviour is of paramount importance because and entrepreneur first have to identify
consumer needs and then develop a product that will satisfy those needs if the firm to
succeed in the long –term. There are certain factors that influence consumer behaviour that
the present and future entrepreneurs have to consider.
Internal influences
Needs and motives- a need is simply a deprivation of something of value. When a need is
sufficiently aroused it becomes a motive. That is, a motive is an inner state that directs and
individual towards the goals of satisfying a felt need.
Perception- perception refers to the way an individual vies the world around him. An
individual’s perception of an object will determine how he or she will react towards that
object or event. Entrepreneurs acquire the purchase and consumption experience they apply
to the future related behaviour.
Attributes – an attitude is a leaned tendency to respond to product, brand of company in a
way that is consistently favourable or unfavorable. The more favorable a consumer’s attitude
towards a product, the higher the usage rate and vice-versa
Personality- personality refers to rather enduring traits or factors that affect t he manner in
which an individual deals with hi immediate environment.
Entrepreneurs are interested in personality because they believe it affects consumer behaviors
i) Culture- culture is a learned behaviour and results of behaviour whose component elements
are shared and transmitted by members of a particular society. The entrepreneurs who hope to
avoid costly mistakes should familiarize.
Themselves with the culture and sub-cultures of people they plan to market their products to.
i) Social class- a social class is defined as an open aggregate of people with similar social
ranking. Class differences are important to entrepreneurs because certain product is more
likely to appeal to one class that another.
ii) Family- the family has an important influence on the consumption behaviour of an
individual. Quite often each consumption family member has specific roles in the buying
process.
iv) Purchasing power- this is people’s ability to buy goods and services according to economists
whether people buy a product or not largely depends on their incomes. Price of the present
product and prices of substitute products and complimentary goods among others.
Explain the ways in which a business enterprise can be socially responsible towards the
following stakeholders
i) consumers ii)employees
iii)society
3. Mr. Ouma an employee of Karachuonyo enterprises ltd has worked in the organization
for over ten years. In the recent past, his supervisors have noticed that Keya has become
rude towards his colleagues to seniors. Briefly explain, some of the reasons that may
have led Keya to this type of behaviour
6. what is discrimination and what are the effects at the place of work
7. Define sexual harassment and suggest ways to stop sexual harassment in the office.
9. Establish the challenges posed by the trends and ways of managing the trends.
10. Resistance to change has ordinary been associated with change are accepted a major
element of a change process. Give a brief account of ways that a business organization
can adopt to reduce resistant to change by employees.
11. While being an entrepreneur has many benefit and provide many opportunities. Any one
planning to undertake this way of life should be aware of the potential problems
17. Name the factors important in consumer decision to buy or not buy your product.
18. Explain reasons why the government may get involved in business.
19. Describe ways thoughts which the government may regulate may regulate business
activities
22. What is organizational code of ethics? Explain the importance of enterprise social
responsibility Explain the Benefits of ICT to a Business Enterprise
23. What Challenges are posed by emerging trends? How can business organizations tackle
them?
TIME: 2 HRS
Instructions
QUESTION ONE
a) Define the term entrepreneurship (2 marks )
(30 marks)
QUESTION TWO
a) Explain any 5 characteristics of an entrepreneur must have in answering the question, explain
whether an entrepreneur is born with the traits or they can be leaned.
(10 marks)
b) Describe 5 entry requirement unto self-employment (10 marks)
(20 marks)
QUESTION THREE
a) Most small scale enterprises carry out the trading activities at a central location. Outline the
measures an entrepreneur would take to gain a competitive edge over her
(20 marks)
QUESTION FOUR
Assuming that you have required resources (financial) as an entrepreneur identifying a business
activity you will pursue in your area. Give reasons and process of identifying
(10 marks)
b) The entrepreneur has been recognized as a major contribution in the achievement of national
development. Discuss.
(10 marks)
TIME: 2 HRS
Instructions
QUESTION ONE
a) What are the problems of small business that enterprises should consider before starting
up a business and how can they avoid them?
(10 marks)
b) What are the considerations partners should make before entering into a partnership?
(10 marks)
(30 marks)
QUESTION TWO
a) What factors do you consider in selecting a good business opportunity?
(10 marks)
b) What are the characteristics of small enterprises and of what importance are they to
(20
marks)
QUESTION THREE
(10 marks)
b)Examine the various sources of innovations (10 marks)
(20 marks)
QUESTION FOUR
a) Discuss five reasons why entrepreneurs and small firms have difficulties in accessing
finance for start up and expansion. For each reason stated suggest a
QUESTION FIVE
a) Discuss five reasons why planning is important to an entrepreneur
(10 marks)
(20 marks)