Scribd
Upload
42 views6 pages

FortiMail Cloud User Portal Guide

This document outlines operation of the FortiMail Cloud User Portal, which allows customers to manage their running FortiMail Cloud instances from a single place. It describes how to access the user portal, view license and instance status, manage domains and access controls, and find post-provisioning configuration guides.

Uploaded by

Tony Davila
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
42 views6 pages

FortiMail Cloud User Portal Guide

This document outlines operation of the FortiMail Cloud User Portal, which allows customers to manage their running FortiMail Cloud instances from a single place. It describes how to access the user portal, view license and instance status, manage domains and access controls, and find post-provisioning configuration guides.

Uploaded by

Tony Davila
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 6

FortiMail Cloud

User Portal Guide

2021-12-14
V1.0
Summary
Fortinet (NASDAQ: FTNT) FortiMail Cloud delivers email security as a managed service
to businesses based around the globe. FortiMail Cloud is a complete Secure Email
Gateway platform that protects against inbound attacks, including advanced malware, as
well as outbound threats and data loss, operating from multiple geographical
datacentres.

This document outlines operation of the FortiMail Cloud User Portal, from which allows
customers the ability to manage their running FortiMail Cloud instances from a single
place. For Service obligations, please see the FortiMail Cloud Service Description.

www.fortinet.com FML Cloud – User Portal Guide 2


V1.0
1. Go to https://support.fortinet.com, click Register to create a FortiCloud account.
If you already have one, please login with your account.

2. Once you entered your account, please register a product with the contract
registration code. Please follow the registration process until complete, and a
serial number of your FortiMail Cloud license is provided.

3. Click “FortiMail” under Services -> Cloud Services to access the FML Cloud
User Portal, otherwise, you can also access directly to
https://www.fortimailcloud.com and selecting ‘Log In’.

4. You will find all your registered licenses listed with the status “Not deployed” or
“Running”. Additional information of your FortiMail license is shown in the table,
such as “Serial Number”, “Registered Mailbox Number” and “License Type”.

5. For the “Not deployed” licenses, please go to https://support.fortinet.com to


create a ticket for provisioning request, and check the instance status again once
get notified that your FortiMail Cloud instance is provisioned.

6. For “Running” instances, please click on the link under “Hostname” to access to
your FortiMail Cloud instance. You will login automatically and no password is
needed.

www.fortinet.com FML Cloud – User Portal Guide 3


V1.0
7. Once an instance is provisioned, you can click to select it. Further status is
displayed on the user portal: “System Information”, “Active Mailbox”,
“Statistics Summary and History”. You can get more details in the FortiMail
Admin GUI.

8. You can also select a “Running” instance which will make the button “Action”
available (upper right corner), and choose from the menu: “Manage Domain”,
“Manage Access Control” and “Post Provision Configuration”.

www.fortinet.com FML Cloud – User Portal Guide 4


V1.0
9. You can edit the SMTP server or port for an existing domain or add a new
domain.

Please note that you’re not able to do such actions in FortiMail Admin GUI.
Besides, the Domain Ownership Verification is required each time you want to add a
new domain on your FortiMail.

10. You can add or edit an Access Control Rule through the Cloud user portal.
Please note, there are additional restrictions as per below;

www.fortinet.com FML Cloud – User Portal Guide 5


V1.0
11. The section “Post Provision Configuration” shows some guides to modify your
DNS records or the policy on your other systems. You can find the same guides
in the Welcome email (which notifies you the FortiMail instance is provisioned).

www.fortinet.com FML Cloud – User Portal Guide 6


V1.0

You might also like