KEY CONCEPTS AND TERMINOLOGY

Choose the best option (A, B, C or D) for each of the following sentences or questions.
1. Which sector of the economy refers to agriculture and the extraction of raw materials
from the earth?
A. The primary sector C. The tertiary sector
B. The secondary sector D. The subordinate sector
2. Kevin was interested in finding a job with the government Scott was keen on
the private sector.
A. how B. that C. while D. so
3. 60 percent of the employees have agreed to change the design of the new
product.
A. More B. Over C. Higher D. Further
4. The search service that Google offers is free, but Google also provides links to web
pages of companies that sell and services.
A. items B. goods C. stocks D. merchandises
5. Due to an in the demand for the popular software, production is expected to
double this month.
A. increase B. error C. effort D. intention
6. Chimney Sweeps employs people to clean fireplaces and chimneys in homes
and apartments. The firm is primarily the marketer of which one of the following?
A. An image B. A service C. A good D. An idea
7. Businesses should be the economic, social and environmental contexts in which
they operate.
A. conscious of B. spoken with C. examined by D. capable of
8. North America’s per capita energy consumption is forecast to increase ten per
cent by 2010.
A. near B. nearness C. nearby D. nearly
9. It was reported that Top Airlines cancelled more flights any other airline last
month.
A. as B. while C. than D. of
10. Due to a record low in profits last year, the firm is thinking of their operations
into foreign markets.
A. raising B. inflating C. enhancing D. expanding
11. After requests by residents, the city’s board members decided to install
additional traffic lights.
A. repeat B. repeated C. repeating D. repetition
12. A way to support economic growth in Ludlow City is to shop at area
businesses.
A. practice B. practical C. practicing D. practically
13. Each employee has an important to play in ensuring the success of our business
model.
A. work B. part C. piece D. area
14. We need to the importance of delivering the shipment by no later than noon on
Friday the 10th.
A. emphasize B. satisfy C. pressure D. exploit
15. clients should be apprised of purchasing arrangements before they commit to a
long- term contract.
A. Provocative B. Perceptive C. Perspective D. Prospective
16. “Customers come first” has always been one of the key business at M&M Mortgages.
A. principal B. principle C. principals D. principles
17. Some workers still need of the rules pertaining to common courtesy among
colleagues in the workplace.
A. to be reminded B. to remind C. to be reminding D. to have reminded
18. Rucker Limited’s second-quarter earnings were significantly affected by a
economy, which has led to rising unemployment and threat of increased inflation.
A. stable B. rapid C. staple D. stagnant
19. The Xerxes Corporation plans next year with the opening of branch offices in
Zurich, Amsterdam and Tokyo.
A. expand B. expanding C. expands D. to expand
20. Mr. Hawkins is a diligent worker who usually performs quite under pressure.
A. good B. superb C. well D. excellent
21. My total this year, including salary, royalties, fees, dividends and perks,
should exceed £300,000.
A. earnings B. savings C. accounts D. benefits
22. Our company offers very good benefits, including a company car, expense
account and so on.
A. unemployment B. non-cash C. fringe D. work
23. Salaries are expected to by 5 per cent next year.
A. grow B. develop C. rise D. raise
24. My company spends a lot of money training courses for employees.
A. to B. on C. in D. into
25. When your employees are satisfied, they work more effectively, so to their
needs without delay.
A. respond B. handle C. analyze D. comprehend
26. Good employees want to develop professionally, so in courses and seminars
for them.
A. put B. organize C. convene D. invest
27. Clear information is . Therefore, be sure to communicate with your
employees clearly so that they know exactly what you expect.
A. urgent B. indispensable C. influential D. receptive
28. We must urgently look into ways of taking into our employees’ suggestions.
A. account B. perspective C. discussion D. approval
29. We should remember to our employees for their good work.
A. compliment B. appraise C. praise D. congratulate
30. Not only is Stephen Conners a brilliant problem solver, but his manners also
make him the perfect choice for the position as diplomat.
A. worthy B. surpassed C. intimidated D. impeccable
31. This year’s Mobile World Congress in Russia state of the art mobile phones
from more than 70 different countries.
 A. engages B. observes C. encourages D. features
32. Medal Equipment Rental, a multinational corporation based in Canada, is one of
the companies in the rental equipment industry.
A. accustomed B. indefinite C. originated D. leading
33. To attain the highest level of quality expected by clients, management should
inspect and update operating procedures.
A. brightly B. regularly C. previously D. accidentally
34. Even though restaurants of all kinds abound in Hong Kong, there are only a few which
uphold a strict of excellence.
A. standard B. category C. rate D. qualification
35. The company has decided to hire additional customer service assistants so that
customer requests can be handled more .
A. nearly B. largely C. efficiently D. particularly
36. All employees who have worked at the company for less than a year are required
to ___ in the Excellence in Sales Seminar.
A. enroll B. attend C. apply D. expect
37. During the meeting, the president concern that sales of the product have
decreased steadily since May.
A. proposed B. commented C. regarded D. expressed
38. As a construction manager, Mr. Park was in of the successful completion of the
downtown office building renovation project.
A. probable B. trusting C. responsible D. charge
39. Mr. Howard has received several awards for his work in the marketing division.
A. unfolded B. outstanding C. reversing D. inscribed
40. MCK, Inc. supervisors are encouraged to attend one professional development
seminar every quarter.
A. only if B. so that C. at least D. as much
41. MEGA Consultants has been awarded a three-year contract with Tusan
Computer, Inc. to improve the efficiency of its work processes.
A. highly B. exactly C. soon D. recently
42. On Saturday, November 11, Steven Paul, the famous director, made a rare TV
appearance to his new movie.
A. emerge B. disturb C. promote D. pose
43. the previous edition, Great Travel’s updated guide to Europe includes
recommendations for those traveling on a limited budget.
A. Before B. Instead C. Unlike D. Contrary
44. The Wells Community Center has made a successful to a computerized
accounting system.
A. location B. transition C. cooperation D. suspension
45. In order to build customer , TMT Supermarket is offering special discounts on
selected items every week.
A. faith B. honesty C. belief D. loyalty
46. high start-up costs, Telson Electronics expects its current product line to
generate profits by the end of the fiscal year.
A. On the contrary B. Consequently C. In spite of D. Even though
47. Despite her having little experience as a leader, Ms. Ortega had guided the team
extremely
.
A. excellent B. well C. good D. perfect
48. To be an effective speaker at the conference, remember that the of a
presentation must not be more than 30 minutes.
A. length B. instant C. attention D. significance
49. To be for the position of accounting manager, candidates must have a university
degree in accounting and five years of field experience.
A. official B. eligible C. considerate D. partial
50. Rising from the overseas education market will force universities to be more
aggressive in recruiting students.
A. challenge B. competition C. encounter D. opponent
51. During the project, please notify us of any expenses you may incur in the proper
information about the product.
A. obtaining B. defining C. recalling D. inquiring
52. Mr. Howard has received several awards for his work in the marketing division.
A. unfolded B. outstanding C. reversing D. inscribed
53. Due to an in the demand for the popular software, production is expected to
double this month.
A. increase B. error C. effort D. intend
54. Sun Airlines customers who fly more than once a month with special discounts.
A. offers B. tells C. provides D. travels
55. The new eight-wheeled truck model is suited for transporting large loads
through rural areas.
A. perfectly B. gradually C. heavily D. slowly
56. The survey indicates that many customers who previously bought GMC Motors
products will not purchase them again.
A. importantly B. necessarily C. decidedly D. vitally
57. In order to build customer , TMT Supermarket is offering special discounts on
selected items every week.
A. belief B. honesty C. faith D. loyalty
58. If you join our special membership club, you will receive a 10% discount every time
you a purchase.
A. make B. shop C. owe D. use
59. The CEO believes that an overhaul of the hiring could lead to higher staff
retention in the long run.
A. candidate B instance C. process D. consensus
60. Rumors say that Melanie Swanson will be to senior manager once the current
manager retires.
A. assisted B. released C. promoted D. spoken
61. Candice Rendall, a director known for her controversial films, is scheduled to a
one-hour lecture at the International Conference of Artists.
A. present B. operate C. speak D. relate
62. Articles must be submitted to the editor’s office three hours before the deadline
in order to receive final approval.
A. as soon as B. in spite of C. in accordance with D. at least
63. Most employees adapt quickly to Gordon Industries’ unique working conditions, but
those comfortable with unconventional leadership styles have difficulty.
A. less B. nothing C. little D. even
64. The earliest economic sector in the world history is the sector, in
which agriculture takes a dominant role.
A. primary B. preliminary C. tertiary D. original
65. Staff have strong motivation at work and believe that through working, they are able to
better themselves in terms of professional knowledge and skills. This reflects the
Theory
A. Y B. Z C. X D. G
66. According to Peter Drucker, the work of a manager normally involves planning,
organizing, , evaluating and developing.
A. delegating B. assigning C. examining D. integrating
67. Due to the impact of SARS – COVID 19 virus pandemic, lots of companies are
declaring .
A. charity B. democracy C. bureaucracy D. bankruptcy
68. Which complimentary close is considered the most formal?
A. Regards, B. Best wishes, C. Yours faithfully, D. Cheers,
69. In Maslow’s hierarchy of needs, what is seen as the highest level needs?
A. Ego-status B. Belonging C. Self-actualisation D. Esteem
70. The advertisements highlight the fact that the product is chemical-free; therefore, it is
very safe for consumers’ health. These advertisements take into account in
accordance with Maslow’s hierarchy of needs.
A. self-actualisation needs
B. esteem needs
C. safety needs
D. ego-status needs