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The document discusses controlling in management. Controlling refers to monitoring, evaluating, and regulating organizational activities to ensure they are aligned with goals and standards. The document outlines the nature, characteristics, types, and process of controlling.

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Johnny s Kamara
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7 views5 pages

Pa 1

The document discusses controlling in management. Controlling refers to monitoring, evaluating, and regulating organizational activities to ensure they are aligned with goals and standards. The document outlines the nature, characteristics, types, and process of controlling.

Uploaded by

Johnny s Kamara
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CONTROLLING

Controlling in management refers to the process of monitoring evaluating and regulation


organization activities to ensure that they are aligned with established goals and standards.

It’s involved comparing actual performance with plan performance identifying any deviations
and taking corrective actions when necessary to ensure the organization stay on track towards its
objects controlling helps manage make informed decisions optimize resource and maintain
efficiency and effectiveness within the organization

NATURE/CHARACTERISTICS/FEATURES OF CONTROLLING

he following are the characteristics of controlling which reflects its nature

1. FUNDAMENTAL MANAGERIAL FUNCTION: Management as a process includes


various activities like planning, organizing, staffing directing and controlling. Out of all
this functions controlling is the most important function without controlling all other
functions are meaningless in the absence it will be difficult to determine what we want to
do and what is been done.
2. PERVASIVE FUNCTION: the second characteristics of controlling is that it’s it’s been
performed at all managerial levels. Every manager has to control the activities and
behaviors of subordinates
3. CONTINUOUS PROCESS CONTROLLING: is not performed once or twice it is
needed at all times it is a continuous activity the performance of the work has to be
accessed on a continuous basic
4. UNIVERSAL PROCESS: The control process and it’s components at universal the
control process remains same regardless of the location in the organization or the activity
involved every control process includes four steps fixing standards assessing actual
performance comparing actual performance with standards and finding deviations and
taking corrective actions
5. ACTION ORIENTED CONTROLLING: is an action oriented function it’s involves
taking corrective action to achieve 3D turn predetermine results console is not only
concerned with measuring performance it’s also six corrective actions for correcting the
deviation coming out of desire performance.
TYPES OF CONTROL

Direct and indirect control

Physical and financial control

DIRECT AND INDIRECT CONTROL: Direct control various control measures like cost
control quality control budgetary control and known as direct control because the results can
be directly compared in the in this case,

INDIRECT CONTROL indirect control involves devising a control system whereby


control is maintained automatically control can also be categorized as physical control and
financial.

PHYSICAL AND FINANCIAL CONTROLS

PHYSICAL CONTROL OR DISABLE CONTROL over quality and quantity output


standard may be fixed in terms of party or per man. Similarly quality standards me also be
fixed such as hardness or substance of products etc.

FINANCIAL CONTROL: Financial control are expressed in terms of monetary value like
cost per unit or of outputs or sale price per units etc sometimes physical and financial control
may be applied jointly as the case of projecting control in case of budgetary control physical
as well as financial standard are fixed in advance and actual performance is compared with
the standards.

OTHER CLASSIFICATION Console can also be categorized on the basics of various


activities of the business Enterprise such as inventories control sales control credit controls
personal controls production controls Capital expenditures controls safety controls etc
CONTROLLING PROCESS: As discussed above control is a process which involves
various steps which remain same irrespective of activity involve or its location a control
process involved various steps which are essential for effective implementation of planning
these steps are mainly classified into four

Flexing Standards

Measurements Of Actual Performance

Comparison Of Actual And Standard Performance

Correction And Deviation From Standards

following figure shows the steps of control process

Setting performance standards Setting performance standards

Setting performance
Setting standards
performance standards
Referees

Controlling and staffing introduction controlling and staffing at two unique words that are correct
ed and cannot be separated when people hear the word controlling and the first thing that comes
to their mind is negative meaning missing the points however when we look at control in the
positive way it gives another meaning console is one of the major tools in management function
of a manager in a company.

Controlling this means that’s when an authority is given to someone Obama to be in charge of
planning monitoring directing supervising and controlling because without effective actions
nothing good will come out from that organization in this sense of development. The above
Mission points should be treated seriously if the organization is to achieve this sex goals
according to objective.

Characteristics of controlling according to Dr f a b Koroma (2004) the following are the


characteristics of controlling function of management

1. Controlling is an end function a function which comes once the performance are made in
confirmative with plans
2. Controlling is a privacive function: which means it is performed by managers at all level and
in all type of concerns
3. Controlling is forward looking: because effective control is not possible without past being
controlled controlling always look to Future so that follow up can be made whenever
required.
4. Controlling is a dynamic process: Cisco drooling requires taking a vehicle methods change
have to be made whenever possible.
5. Controlling is related with planning: planning and controlling at two inseparable function of
management without planning controlling is meaningless exercise and without controlling
planning is useless planning presupposes controlling and controlling succeed planning.

Process of controlling
According to Robert j mockler-management control is a systemic effort to set performance
standards with planning objectives to feed

- Design information and give back system


- Compare actual performance with this pre determined standards
- Determine whether there are many deviations and the measure and to measure their
significance and take any corrective action required a show that all corporates resource have
been used in the most effective and efficient way possible for achieving cooperative
objectives
-
Measure sticking to follow control process
1. The first step in control process is to establish standards for example physical standard b
monetary standard and time standard
2. A quality of products number of customers and quantity of sales b cost of selling
material cost gross profits net profits c dispute and deadline within machine job
completes

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