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Questionnaire

The document is a questionnaire for research on developing a web-based payment system app for ACLC College of Iriga. It contains questions about the respondent's demographic information and role, their assessment of the current manual payment system, and their perception and acceptance of the proposed web app, including features, challenges, and suggestions.

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krizette alfelor
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0% found this document useful (0 votes)
38 views4 pages

Questionnaire

The document is a questionnaire for research on developing a web-based payment system app for ACLC College of Iriga. It contains questions about the respondent's demographic information and role, their assessment of the current manual payment system, and their perception and acceptance of the proposed web app, including features, challenges, and suggestions.

Uploaded by

krizette alfelor
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ACLC College of Iriga, Inc.

2F Jasaca Bldg., H1 San Miguel


Iriga City, Camarines Sur

Questionnaire for Research on Payment System Web App


Development

Instructions for Respondents:

- Please answer each question honestly and to the best of


your ability.

- For Likert scale questions, select the number that best


represents your level of agreement with the statement (1 -
Strongly Disagree, 5 - Strongly Agree).

- Your responses will remain confidential and will be used


solely for the purpose of this research.

Part 1: Demographic Information

1. Role:

- [ ] Student

- [ ] Faculty Member

- [ ] Administrative Staff

- [ ] Cashier Office Staff

- [ ] Other: __________

2. How familiar are you with electronic payment systems?

- [ ] Very Familiar

- [ ] Somewhat Familiar

- [ ] Neutral

- [ ] Somewhat Unfamiliar

- [ ] Not at all Familiar


ACLC College of Iriga, Inc.
2F Jasaca Bldg., H1 San Miguel
Iriga City, Camarines Sur

Part 2: Current Payment System Assessment

3. How satisfied are you with the current payment


transaction process at ACLC College of Iriga?

- 1 2 3 4 5 (1 - Poor, 5 - Outstanding)

4. How often do you encounter difficulties with the current


manual payment system?

- 1 2 3 4 5 (1 - Always, 5 - Never)

5. Do you think the current payment system is efficient and


time-saving?

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

Part 3: Perception and Acceptance of the Proposed Web App

6. I believe a web-based payment system would simplify


payment processes at ACLC.

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

7. I would trust a web-based payment system for my


transactions.

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

8. I am likely to use a web-based payment system if it is


introduced.

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)


ACLC College of Iriga, Inc.
2F Jasaca Bldg., H1 San Miguel
Iriga City, Camarines Sur

9. I think a web-based payment system would be secure and


protect users' financial information.

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

Part 4: Features and Functionality

10. What features would you like to see in a web-based


payment system? (Check all that apply)

- [ ] Real-time transaction processing

- [ ] Detailed transaction history

- [ ] Automated receipts

- [ ] Notification for payment deadlines

- [ ] User-friendly interface

- [ ] Others: __________

11. I would prefer a payment system that offers various


payment options (e.g., GCash, PayMaya, credit/debit card).

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

Part 5: Challenges and Concerns

12. What are your main concerns regarding the implementation


of a web-based payment system at ACLC? (Open-ended question)
____________________________________________________________
____________________________________________________________
_________________________________________________________

13. I am concerned about the privacy and security of my


financial information on a web-based payment system.
ACLC College of Iriga, Inc.
2F Jasaca Bldg., H1 San Miguel
Iriga City, Camarines Sur

- 1 2 3 4 5 (1 - Strongly Disagree, 5 - Strongly Agree)

Part 6: Suggestions and Feedback

14. Please provide any suggestions or feedback you have for


the proposed web-based payment system. (Open-ended question)

____________________________________________________________
____________________________________________________________
_________________________________________________________

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