G.C.R.G.

GROUP OF INSTITUTIONS
FACULTY OF MANAGEMENT
FIRST SESSIONAL EXAMINATION
Year (IInd Semester) 2023-24
SUBJECT: INDUSTRIAL RELATIONS MANAGEMENT.

Student Name: ………………………………… Date ………….…….

Roll No…………………….………… Invigilator Sign…………………

TIME: 1:30 Hour MM: 50 MARKS

Note: Attempt All Questions. (First ticked option will be considered)

1. What is the primary focus of industrial relations?

a) Employee productivity
b) Employee satisfaction
c) Employer-employee relationships
d) Labor market dynamics
2. Which of the following is not a key stakeholder in industrial relations?
a) Government
b) Trade unions
c) Customers
d) Employers
3. What does the term "collective bargaining" refer to in industrial relations?
a) Negotiation between employers and individual employees
b) Negotiation between employers and trade unions on behalf of employees
c) Negotiation between employees and customers
d) Negotiation between employees and suppliers
4. Which of the following is not a typical issue addressed in collective bargaining?
a) Wages and benefits
b) Working conditions
c) Marketing strategies
d) Job security
5. What is the purpose of grievance handling procedures in industrial relations?
a) To ensure compliance with labor laws
b) To address employee complaints and disputes
c) To maximize shareholder value
d) To minimize employee turnover
6. Which of the following is not a function of a trade union in industrial relations?
a) Collective bargaining
b) Providing legal assistance to employers
c) Representing workers in disputes
d) Protecting the interests of workers
7. What role does mediation play in resolving industrial disputes?
a) Imposing decisions on parties involved in the dispute
b) Facilitating communication and negotiation between parties
c) Providing financial compensation to affected employees
d) Arbitrating legal disputes between employers and employees
8. What is the purpose of an industrial tribunal?
a) To represent the interests of trade unions
b) To provide financial assistance to workers
c) To adjudicate disputes between employers and employees
d) To conduct market research on labor trends
9. Which of the following is not a common type of industrial action?
a) Strike
b) Lockout
c) Contract negotiation
d) Work slowdown
10. What does the term "lockout" mean in the context of industrial relations?
a) Employees refuse to work in protest
b) Employers prevent employees from working during a dispute
c) Employers agree to workers' demands
d) Employees resume work after a strike
11. Which legislation regulates industrial relations in many countries, including the United States?
a) Occupational Safety and Health Act (OSHA)
b) Fair Labor Standards Act (FLSA)
c) National Labor Relations Act (NLRA)
d) Americans with Disabilities Act (ADA)
12. What is the purpose of the grievance procedure in industrial relations?
a) To encourage employees to leave the organization
b) To resolve disputes between employers and customers
c) To address and resolve employee complaints
d) To improve employer-employee relationships
13. Which of the following is not a potential outcome of industrial disputes?
a) Improved employee morale
b) Reduced productivity
c) Higher labor costs
d) Enhanced organizational reputation
14. What is the primary goal of labor legislation in industrial relations?
a) To suppress the formation of trade unions
b) To protect the interests of employers
c) To promote fair and equitable treatment of workers
d) To increase competition among businesses.
15. What is the purpose of a trade union?
a) To represent the interests of employers
b) To maximize shareholder profits
c) To promote the welfare of workers
 d) To lobby for government policies favorable to businesses
16. Which of the following is not a stage in the grievance handling process?
a) Investigation
b) Arbitration
c) Termination
d) Resolution
17. What is the main objective of industrial relations management?
a) To eliminate trade unions
b) To maintain harmonious relations between employers and employees
c) To maximize profits at the expense of workers
d) To minimize government intervention in labor disputes
18. What role does arbitration play in resolving industrial disputes?
a) Mediating negotiations between parties
b) Enforcing decisions on parties involved in the dispute
c) Providing legal representation to workers
d) Assisting in the formation of trade unions
19. Which of the following is not a factor contributing to industrial conflict?
a) Poor communication
b) Inadequate grievance handling procedures
c) High employee morale
d) Unfair labor practices
20. What is the primary purpose of an industrial relations policy?
a) To suppress employee rights
b) To promote collective bargaining
c) To establish guidelines for managing employer-employee relationships
d) To maximize shareholder wealth
21. What is the primary focus of industrial relations?
a) Maximizing profits for employers
b) Ensuring employee satisfaction
c) Managing relationships between employers and employees
d) Promoting government intervention in labor disputes
22. Which of the following is not a key stakeholder in industrial relations?
a) Government
b) Trade unions
c) Shareholders
d) Customers
23. What does the term "collective bargaining" refer to in industrial relations?
a) Negotiation between employers and individual employees
b) Negotiation between employers and trade unions on behalf of employees
c) Negotiation between employees and customers
d) Negotiation between employees and suppliers
24. What is the purpose of grievance handling procedures in industrial relations?
a) To ensure compliance with labor laws
b) To address employee complaints and disputes
 c) To maximize shareholder value
d) To minimize employee turnover
25. Which of the following is not a function of a trade union in industrial relations?
a) Negotiating wages and working conditions
b) Providing legal assistance to employers
c) Representing workers in disputes
d) Protecting the interests of workers
26. What role does mediation play in resolving industrial disputes?
a) Imposing decisions on parties involved in the dispute
b) Facilitating communication and negotiation between parties
c) Providing financial compensation to affected employees
d) Arbitrating legal disputes between employers and employees
27. What is the purpose of an industrial tribunal?
a) To represent the interests of trade unions
b) To provide financial assistance to workers
c) To adjudicate disputes between employers and employees
d) To conduct market research on labor trends
28. What does the term "lockout" mean in the context of industrial relations?
a) Employees refuse to work in protest
b) Employers prevent employees from working during a dispute
c) Employers agree to workers' demands
d) Employees resume work after a strike
29. Which legislation regulates industrial relations in many countries, including the United States?
a) Occupational Safety and Health Act (OSHA)
b) Fair Labor Standards Act (FLSA)
c) National Labor Relations Act (NLRA)
d) Americans with Disabilities Act (ADA)
30. What is the purpose of the grievance procedure in industrial relations?
a) To encourage employees to leave the organization
b) To resolve disputes between employers and customers
c) To address and resolve employee complaints
d) To improve employer-employee relationships
31. Which of the following is not a potential outcome of industrial disputes?
a) Improved employee morale
b) Reduced productivity
c) Higher labor costs
d) Enhanced organizational reputation
32. What is the primary goal of labor legislation in industrial relations?
a) To suppress the formation of trade unions
b) To protect the interests of employers
c) To promote fair and equitable treatment of workers
d) To increase competition among businesses
33. What is the purpose of a trade union?
a) To represent the interests of employers
 b) To maximize shareholder profits
c) To promote the welfare of workers
d) To lobby for government policies favorable to businesses
34. Which of the following is not a stage in the grievance handling process?
a) Investigation
b) Arbitration
c) Termination
d) Resolution
35. What role does arbitration play in resolving industrial disputes?
a) Mediating negotiations between parties
b) Enforcing decisions on parties involved in the dispute
c) Providing legal representation to workers
d) Assisting in the formation of trade unions
36. Which of the following is not a factor contributing to industrial conflict?
a) Poor communication
b) Inadequate grievance handling procedures
c) High employee morale
d) Unfair labor practices.
37. What is the main objective of industrial relations management?
a) To eliminate trade unions
b) To maintain harmonious relations between employers and employees
c) To maximize profits at the expense of workers
d) To minimize government intervention in labor disputes
38. What is the primary purpose of an industrial relations policy?
a) To suppress employee rights
b) To promote collective bargaining
c) To establish guidelines for managing employer-employee relationships
d) To maximize shareholder wealth
39. Which of the following is not a common type of industrial action?
a) Strike
b) Lockout
c) Contract negotiation
d) Work slowdown
40. What is the main objective of labor unions in industrial relations?
a) To maximize profits for employers
b) To ensure employee welfare and rights
c) To eliminate competition among businesses
d) To promote government intervention in labor disputes
41. What does the term "industrial democracy" refer to?
a) Employee participation in decision-making processes within organizations
b) Government intervention in labor disputes
c) Employer control over employee activities
d) Outsourcing of labor to other countries
42. Which of the following is not a characteristic of a trade union?
 a) Represents the interests of workers
b) Collective bargaining on behalf of employees
c) Acts as a representative of employers
d) Advocates for improved working conditions
43. What is the purpose of an industrial relations commission?
a) Mediating disputes between employers and employees
b) Advocating for increased government regulation of labor
c) Promoting competition among businesses
d) Representing the interests of trade union
44. What is the primary purpose of an industrial tribunal?
a) To represent the interests of trade unions
b) To provide financial assistance to workers
c) To adjudicate disputes between employers and employees
d) To conduct market research on labor trends
45. What is the primary goal of labor legislation in industrial relations?
a) To suppress the formation of trade unions
b) To protect the interests of employers
c) To promote fair and equitable treatment of workers
d) To increase competition among businesses
46. What is the purpose of a trade union?
a) To represent the interests of employers
b) To maximize shareholder profits
c) To promote the welfare of workers
d) To lobby for government policies favorable to businesses
47. What role does arbitration play in resolving industrial disputes?
a) Mediating negotiations between parties
b) Enforcing decisions on parties involved in the dispute
c) Providing legal representation to workers
d) Assisting in the formation of trade unions
48. Which of the following is not a factor contributing to industrial conflict?
a) Poor communication
b) Inadequate grievance handling procedures
c) High employee morale
d) Unfair labor practices
49. What is the main objective of industrial relations management?
a) To eliminate trade unions
b) To maintain harmonious relations between employers and employees
c) To maximize profits at the expense of workers
d) To minimize government intervention in labor disputes
50. What is the primary purpose of an industrial relations policy?
a) To suppress employee rights
b) To promote collective bargaining
c) To establish guidelines for managing employer-employee relationships
d) To maximize shareholder wealth