4500-WATT Inverter Generator: MODEL 56450ix

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MODEL 56450iX

4500-WATT
INVERTER GENERATOR
Instruction Manual

NEED HELP? CONTACT US!


Have product questions? Need technical support? Please feel free to contact us:

1-800-232-1195 (M-F 8AM-5PM CST) [email protected]

IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use
your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.

For replacement parts and the most up-to-date instruction manuals, visit WENPRODUCTS.COM
CONTENTS

WELCOME 3
Specifications.................................................................................................... 3
Introduction...................................................................................................... 4

SAFETY 5
Safety Information............................................................................................ 5
Generator Safety Warnings............................................................................... 6

BEFORE OPERATING 9
Unpacking & Packing List................................................................................. 9
Know Your Inverter Generator......................................................................... 10
Generator Preparation..................................................................................... 12

OPERATION & MAINTENANCE 17


Starting Your Generator.................................................................................. 17
Using Your Generator...................................................................................... 19
Stopping Your Generator................................................................................ 26
Maintenance.................................................................................................... 27
Transportation & Storage................................................................................ 34
Troubleshooting Guide.................................................................................... 35
Wire Diagram.................................................................................................. 36
Exploded View & Parts List............................................................................. 37
Warranty Statement........................................................................................ 48

To purchase accessories for your tool, visit WENPRODUCTS.COM

Magnetic Oil Dipstick (Model No. 55201) Weatherproof Generator Cover (Model No. 56310iC)
WEN Parallel Connection Kit High-Altitude Kit (Part No. 56450i-HA36 & 56450i-HA68)

2
SPECIFICATIONS

GENERATOR
Surge Wattage 4500 Watts
Rated Wattage 3500 Watts
AC: 120V
Rated Voltage
DC: 12V (Cigarette Lighter), 5V (USB)
Rated Amperage 29.16A
Phase Single
Frequency 60 Hz
Decibel Rating 58 dB
Length: 23.2 in. (590 mm)
Product Dimensions Width: 18 in. (456 mm)
Height: 20.1 in. (511 mm)
Product Net Weight 99.2 lbs (45 kg)

ENGINE
4-Stroke, OHV, Single Cylinder with Forced Air Cooling
Engine Type
System
Engine Displacement 212cc
Engine Speed 3600 RPM
Fuel Tank Capacity 2.2 US Gallons (8.50 L), 87 Octane Minimum
Oil Capacity 18.6 fl. oz. (0.55 L)
Half-Load Run Time 8.5 Hours
Lubrication System Splash Lubrication
Spark Plug Type NGK BPR6ES / Torch F6RTC
Spark Plug Gap 0.7 - 0.8 mm (0.028 - 0.031 in.)
Spark Plug Torque 1/2 - 3/4 turn after gasket contacts base or 15 ft-lbs

3
INTRODUCTION
Thanks for purchasing the WEN 4500-Watt Inverter Generator. Refer to the illustration below for the location of the
serial number on the side of the engine and on the main specifications label. Record the generator information in the
spaces provided below. If assistance for information or service is required, please contact customer service by call-
ing 1-800-232-1195, M-F 8-5 CST; you will be asked to provide the following generator information when calling.

Generator Model Number: 56450iX


Date of Purchase:_______________________________________________
Purchased From:________________________________________________
Serial Number:_________________________________________________

Serial Number

Serial Number

SERVICE RECORD
Record the service dates of your generator in the chart below. Please perform maintenance checks and operations
according to the “Maintenance” section of the manual.

Service Record Date Date Date Date Date Date

Change Oil

Change Spark Plug

Clean Fuel Tank

Clean Air Cleaner

Clean Spark Arrestor

TO MAXIMIZE THE LIFESPAN OF YOUR GENERATOR: We recommend running your generator at least once a
month for 20 to 30 minutes. Start the generator according to the instructions and plug a small load in to make
sure the outlet is producing electricity.

4
SAFETY INFORMATION

WARNING! Before operating the generator, make sure to read all safety warnings and all instructions. Failure
to follow the warnings and instructions may result in electric shock, fire or serious injury.

SAFETY INTRODUCTION
Safety is a combination of common sense, staying alert, and knowing how your tool works. This manual contains
important information regarding the generator’s potential safety concerns, as well as preparation, operation, and
maintenance instructions. Before operating this generator, be sure to read and observe all warnings and instructions
both on the generator labels and in this instruction manual. Failure to follow all instructions listed below may result
in personal injury.

NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur.
WEN reserves the right to change this product and specifications at any time without prior notice.

At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual,
please visit wenproducts.com for the most up-to-date manual or contact customer service at 1-800-232-1195, M-F
8-5 CST.

Keep this manual available to all users during the entire life of the tool and review it frequently to maximize
safety for both yourself and others.

SAVE THESE SAFETY INSTRUCTIONS.


SAFETY SYMBOLS
The purpose of following safety symbols is to attract your attention to possible dangers. The safety symbols, and
their explanations, deserve your careful attention and understanding. The safety warnings do not by themselves
eliminate any danger. The instructions or warnings they give are not substitutes for proper accident prevention
measures.

DANGER: indicates a hazard, which, if not avoided, will result in death or serious injury.

WARNING: indicates a hazard, which, if not avoided, could result in death or serious injury.

CAUTION: indicates a hazard, which, if not avoided, might result in minor or moderate injury.

CAUTION! when used without the alert symbol, indicates a situation that could result in damage to the machine.

NOTICE REGARDING EMISSIONS


Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small Off Road Equipment), are
certified to operate on regular unleaded gasoline, and may include the following emission control systems: (EM)
Engine Modifications and (TWC) Three-Way Catalyst (if so equipped).

QUESTIONS? PROBLEMS?
In order to answer questions and solve problems in the most efficient and speedy manner, contact customer
service at 1-800-232-1195, M-F 8-5 CST or email [email protected].

5
GENERATOR SAFETY WARNINGS

DANGER! CARBON MONOXIDE


Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO). This
is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO. But even
if you cannot smell the exhaust, you could be breathing CO.

NEVER use a generator inside homes, garages, crawl spaces, or other partially enclosed areas. Deadly levels
of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply
enough fresh air. ONLY use a generator outside and far away from windows, doors, and vents. These openings
can pull in generator exhaust.

Even if you use a generator correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-
backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the generator has been running, move
to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.

WARNING! RISK OF EXPLOSION. HIGHLY FLAMMABLE: This generator may emit highly flammable and
explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead
to explosion even if not directly in contact with gasoline.
• Do not operate near open flame, heat, or any other ignition source. Do not smoke near the generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. Allow generator to cool for at least 2 minutes before removing
fuel cap. Loosen cap slowly to relieve pressure in tank.
• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for
expansion. Always check for spilled fuel before operating.
• If fuel spills, move the generator at least 30 feet away from the spill and wipe clean any spilled fuel before
starting the engine.
• Empty fuel tank before storing or transporting the generator.

WARNING! If this generator is used as a supply for a building’s wiring system, the generator must be in-
stalled by a qualified electrician and connected to a transfer switch as a separately derived system in accordance
with all applicable laws and electrical codes and the National Electrical Code, NFPA 70. The generator shall be
connected to a transfer switch that switches all conductors excluding the equipment grounding conductor. The
frame of the generator shall be connected to an approved grounding electrode.

CALIFORNIA PROPOSITION 65 WARNING: This product contains chemicals and produces exhaust known
to the State of California to cause cancer, birth defects and other reproductive harm.

6
GENERATOR SAFETY WARNINGS

WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules.
Failure to follow the safety instructions may result in serious personal injury.

OPERATING ENVIRONMENT 3. If any part of the generator, electrical device or pow-


1. Using a generator indoors can kill you in minutes. er cord is broken, damaged, or defective, make sure
Only use a generator outside and far away from win- it is repaired or replaced before operation. Service
dows, doors and vents. should only be performed by a qualified technician. Do
not use receptacles or cords that show signs of damage,
2. Do not smoke near the generator. such as broken or cracked insulation.

3. Do not operate near open flame, heat, or flammable 4. Use a ground fault circuit interrupter (GFCI) in highly
materials. This generator may emit highly flammable conductive areas such as metal decking or steel work.
and explosive gasoline vapors, which can cause severe Extension cords with in-line GFCIs are recommended for
burns or even death if ignited. A nearby open flame can these operations to maximize safety.
lead to an explosion even if it isn’t directly in contact with
gasoline. 5. If connecting the generator to a building’s electri-
cal system for standby power, you MUST consult a
4. Do not expose the generator to rainy or wet con- qualified electrician and install a transfer switch. Such
ditions; doing so significantly increases the risk of connections must comply with local electrical laws and
electrical shock. Never handle the generator, electronic codes. Failure to comply can create a back-feed, which
devices, or any cord while standing in water, while bare- may result in serious injury or death to utility workers.
foot, or when hands or feet are wet.
6. Never modify the generator in any way. Modifying
5. Always operate the generator on a dry, firm, level or using the machine for any other purpose for which it
surface. is not designed may result in serious injuries, machine
damage and voiding of the warranty.
6. The generator should have at least 5 feet of clear-
ance from buildings or other equipment during opera- GENERATOR OPERATION
tion. 1. Only use the generator for its intended purposes.
Modifying or using the generator for operations for
7. Do not allow children or non-qualified persons to which it was not designed may cause hazards and per-
operate the generator. sonal injury.

GENERATOR PREPARATION 2. Do not touch bare wires or receptacles (outlets).


1. Always ground the generator before using it to maxi-
mize safety (see “Ground the Generator” section). 3. Do not exceed the wattage capacity of the generator
by plugging in more electrical devices than the unit
2. Do not overfill fuel tank, as gasoline may expand can handle. This could damage the generator and/or
during operation. Do not fill to the very top of the tank. connected electrical devices. Check the operating volt-
Leave room for gasoline expansion. Always check for age and frequency requirements of all electrical devices
spilled fuel before operating. prior to plugging them into the generator.

Generator safety warnings continue on the next page.

7
GENERATOR SAFETY WARNINGS

WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules.
Failure to follow the safety instructions may result in serious personal injury.

TO MAXIMIZE THE LIFESPAN OF YOUR GENERATOR: We recommend running your generator at least once a
month for 20 to 30 minutes. Start the generator according to the instructions and plug a small load in to make
sure the outlet is producing electricity. If you do not run it often, it will greatly shorten the generator’s lifespan
and void the warranty.

4. Allow generator to run for several minutes before 9. Always turn generator off before refueling. Allow
connecting electrical devices. Do not start or stop en- generator to cool for at least 2 minutes before removing
gine with electrical devices plugged in to the receptacles. fuel cap. Loosen cap slowly to relieve pressure in tank.
Failure to do so could damage the generator and/or con-
nected electrical devices. 10. Turn the engine switch to “OFF” position when the
engine is not running.
5. Do not turn on electrical devices until after they are
connected to the generator. 11. Empty fuel tank before storing or transporting the
generator. Do not store generator or gasoline near fur-
6. Generators vibrate in normal use. During and after naces, water heaters, or any other appliances that pro-
the use of the generator, inspect both the generator as duce heat or have automatic ignitions. Store the genera-
well as extension and power supply cords for damage tor and fuel away from sparks, open flames, pilot lights,
resulting from vibration. heat and other sources of ignition.

7. Do not touch hot parts. This generator produces heat 12. Always wash hands after handling generator.
when running. Temperatures near exhaust can exceed
150ºF (65ºC). Allow generator to cool down after use be-
CAUTION: Misuse of this generator can damage it or
fore touching engine or areas of the generator that be-
shorten its lifespan.
come hot during use.

8. Turn off all connected electrical devices before stop-


ping the generator.

8
UNPACKING & PACKING LIST
UNPACKING
With the help of a friend or trustworthy foe, such as one of your in-laws, carefully remove the generator from the
packaging and place it on a sturdy, flat surface. Make sure to take out all contents and accessories. Do not discard
the packaging until everything is removed. Check the packing list below to make sure you have all of the parts and
accessories. If any part is missing or broken, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email [email protected].

PACKING LIST

Components

Generator

Spark Arrestor Tools Assembly Tools Accessories

8mm / 10mm 14mm / 17mm


Wrench Wrench

Handle Wrench Screwdriver Funnel Cup Funnel Tube

9
KNOW YOUR INVERTER GENERATOR
TOOL PURPOSE
Inverter Generators provide you with clean and quiet power, when and where you need it most. Refer to the fol-
lowing diagrams to become familiarized with all the parts and controls of your Generator. The components will be
referred to later in the manual for assembly and operation instructions.

GENERATOR

Fuel Cap

Carrying Handle

Control Panel Recoil Start

Oil Access Cover

Transportation Handle
Ventilation Slots

Output Indicator
Overload Indicator (Red) (Green) Low Oil Indicator (Yellow)

Load Indicator Fuel Indicator

Digital Display
(Voltage, Frequency, Run Time, Maintenance Alert at 50 hours)
10
KNOW YOUR INVERTER GENERATOR
CONTROL PANEL

1 2 3 4 5

VOLTAGE FREQUENCY TIME

14 13 12 11 10 9 8

1. Data Meter with Indicator Light 6. DC 12V Cigarette-Lighter Style Receptacle


2. Overload Reset 7. DC 5V USB Outlet
If the overload light is ON, press this button to reset.
8. Grounding Nut
3. CO WATCHDOG Carbon Monoxide Monitor Ground generator to reduce risk of electric shock.
Measures the accumulation of poisonous CO gas while
9. DC Circuit Breaker (10A)
the generator is running. If the level of CO gas gets too
high, the CO Watchdog system will automatically shut 10. AC 120V NEMA TT-30 Receptacle (29.16A)
down the generator. See p. 24 for more information. 11. AC Circuit Breaker for NEMA 5-20R (20A)
4. Eco-Mode Switch 12. AC 120V NEMA 5-20 Duplex Receptacles (20A)
Turn ON to increase fuel economy and runtime when the
load is below 2625W (75% load). 13. Manual Shutoff Button
Push down for 10 sec. to shutoff generator manually.
5. Parallel Connection Port
Connect two WEN inverter generators through a parallel 14. 3-in-1 Switch
connection kit for a higher output. Turn switch to choke, run, and automatically shut off the
generator.

11
GENERATOR PREPARATION
REMOVING THE MOUNTING PLATES
Your generator is shipped with four mounting plates that secure the engine to the generator housing in order to
prevent machine damage during shipping. Make sure to remove the four mounting plates before operating your
generator.

To remove the mounting plates:


1. With the help of another person, place generator on an elevated platform such as table or workbench. Make sure
the generator is stable. Do not to tilt the generator as there may be remaining oil inside the crankcase from testing.

2. Remove the four nuts (Fig. 1 - 3) and mounting plates (Fig. 1 - 2) from the generator's baseplate (Fig. 1 - 1).

3. Follow the instructions in the following pages to prepare your generator for starting.

Fig. 1

1 2 2

2 2

3 3

3 3

12
GENERATOR PREPARATION
The following section describes the necessary steps to prepare the generator for use. If you are unsure about how
to perform any of the steps, please call (800) 232-1195 M-F 8-5 CST for customer service. Failure to perform these
steps properly can damage the generator or shorten its life.

STEP 1 - ADD / CHECK OIL


The generator is shipped without oil. User must add the proper amount of oil before operating the generator for the
first time. The oil capacity of the engine crankcase is 18.6 fl. oz. (0.55 L).

ENGINE OIL RECOMMENDATIONS


Select good quality detergent oil bearing the American Petroleum Institute (API) service classifications SJ, SL,
or SM (synthetic oils may be used). Select the SAE viscosity grade of oil that matches the expected operating
temperature.

30W
• 30W Engine Oil
Temperatures above 40°F
10W-30
• 10W-30 Engine Oil
Temperatures between 0°F - 40°F
Synthetic 5W-30
• Synthetic 5W-30 Engine Oil
-20 0 20 32 40 60 80 100
All temperature ranges
°F
°C -30 -20 -10 0 10 20 30 40

To add oil, follow these steps:


Fig. 2
1. Place the generator on a level surface. Make sure the en-
gine is off before adding or checking oil.

CAUTION: Keep the generator level! Tilting the generator


to assist in filling will cause oil to flow into the wrong
areas of the engine and cause damage.

2. Turn the oil access cover knob to the unlocked position,


and remove the access cover from the side panel. Unscrew
the oil dipstick from the engine (Fig. 2).

3. Using an oil funnel or appropriate dispenser, slowly add Fig. 3


oil into the oil fill, being careful not to overfill the unit. Fill the Upper Level
crankcase to the upper fill line so you can visually see the oil Fill Line
coming halfway up the oil fill threads (Fig. 3).

4. Reinstall the oil dipstick and firmly tighten it. Wipe clean
any spilled oil.

5. Reinstall the oil access cover. Turn the oil access cover Lower Level
knob to the locked position to secure the cover in place. Fill Line

13
GENERATOR PREPARATION
STEP 1 - ADD / CHECK OIL (CONTINUED)
For subsequent operation, the oil level should be checked before each use, or after every 8 hours of operation. The
generator is equipped with a low-oil sensor and will not start without a sufficient amount of oil.

To check oil level (before every subsequent start):

1. Place the generator on a level surface. Make sure the engine is off before adding or checking oil.

2. Open the oil access cover. Remove and wipe the dipstick with a clean rag.

3. Insert the dipstick into the oil fill without screwing it in. Remove the dipstick to check the oil mark (Fig. 4).

If the oil mark covers less than one half of the dipstick, slowly add oil until the oil mark reaches to the top of the
dipstick (or when you can see the oil coming halfway up the oil fill threads).

4. Wipe clean any oil leaks and firmly tighten the dipstick. Reinstall the oil access cover.

OIL LEVEL SHUTDOWN Fig. 4


To protect the unit from damage, the generator is equipped
with a low-oil-pressure shutoff that will automatically stop
the engine when the oil level is too low. The yellow low oil
indication light (Fig. 5) will turn ON to remind you that the
engine oil level is low and need to be refilled.

The oil level of the engine should be checked before each Upper Limit
start to ensure that the engine crankcase contains suf-
ficient lubricant.

TIP: Your WEN generator is compatible with the WEN


55201 Magnetic Oil Dipstick (not included), available
Lower Limit
for purchase at wenproducts.com. The dipstick’s in-
dustrial-strength magnetic tip will collect metal shav-
ings from your generator’s oil compartment to help
preserve the engine and extend your generator’s lifes-
pan. Low Oil Indicator Fig. 5

14
GENERATOR PREPARATION
STEP 2 - ADD / CHECK FUEL

WARNING! RISK OF EXPLOSION. HIGHLY FLAMMABLE: This generator may emit highly flammable and
explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead
to explosion even if not directly in contact with gasoline.
• Do not operate near open flame, heat, or any other ignition source. Do not smoke near the generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. Allow generator to cool for at least 2 minutes before removing
fuel cap. Loosen cap slowly to relieve pressure in tank.
• Do not overfill fuel tank. Gasoline may expand during operation. Do not fill to the top of the tank. Allow for
expansion. Always check for spilled fuel before operating.
• If fuel spills, move the generator at least 30 feet away from the spill and wipe clean any spilled fuel before
starting the engine.
• Empty fuel tank before storing or transporting the generator.

Use ONLY fresh (within 30 days from purchase), lead-free gasoline with a minimum of 87 octane rating. The genera-
tor performs best with ethanol-free gasoline. DO NOT use gasoline with over 10% ethanol. The capacity of the fuel
tank is 2.2 US gallons (8.50 L). Do not mix oil with gasoline.
To add gasoline:
IMPORTANT:
1. Make sure the generator is shut OFF and on a level sur- • Avoid getting dirt or water into the fuel tank.
face. Unscrew the fuel cap (Fig. 6) and set it aside. The fuel
• Keep gasoline away from sparks, open flames,
cap may be tight and hard to unscrew.
pilot lights, heat, and other sources of ignition.
2. Slowly add unleaded gasoline to the fuel tank. Be careful • Gasoline can age in the tank and make starting
not to overfill. difficult. Never store the generator for more
than 2 months with fuel in the tank.
NOTE: Do not fill the fuel tank to the very top. If you do so, • Never use an oil/gasoline mixture.
gasoline will expand and spill during use, even with the fuel • Never use old gasoline.
cap in place.

3. Reinstall fuel cap and wipe clean any spilled gasoline with Fig. 6
a dry cloth. Fuel Cap

To check fuel level:


During operation, the fuel level will be displayed by the in-
dicator lights on the right side of the multi-meter. If the fuel
level is low, refill the fuel tank before starting your generator
for the next time.

15
GENERATOR PREPARATION
STEP 5 - GROUND THE GENERATOR Fig. 7
To reduce the risk of electric shock and to maximize safety, the genera-
tor should be properly grounded.

Ground the generator by tightening the grounding nut (Fig. 7) on the


front control panel against a grounding wire. A generally acceptable
grounding wire is a No. 12 AWG (American Wire Gauge) stranded cop-
per wire.

This grounding wire should be connected at the other end to a copper,


brass, or steel grounding rod that is driven into the earth. Wire and
grounding rods are not included with the generator.
Grounding Nut
NOTE: Grounding codes can vary by location. Contact a local electri-
cian to check the area codes.

WARNING! Failure to properly ground the generator increases your risk of electric shock.

HIGH ALTITUDE OPERATION ABOVE 3000 FEET


The fuel system on this generator may be affected by operation at high altitudes. Proper operation can be ensured
by installing an altitude kit at altitudes higher than 3000 feet above sea level. At elevations above 8000 feet, the en-
gine may experience a decrease in performance, even with the proper altitude kit. Operating this generator without
said kit may increase the engine’s emissions and decrease both fuel economy and performance.

You can order the kit at wenproducts.com by searching part 56450i-HA. There are two kits - one for altitudes be-
tween 3000 and 6000 feet (56450i-HA36), and the other for altitudes from 6000 to 8000 feet (56450i-HA68). This
kit should be installed by a qualified mechanic. Refer to the instructions included with your altitude kit for more
information about installation

WARNING! To prevent serious injury from fire, follow the kit installation procedures in a well-ventilated
area away from ignition sources. If the engine is hot from use, shut the engine off and wait for it to cool before
proceeding. Do not smoke near the generator. Warranty will be void if adjustments are not made for high altitude
use.

CAUTION: Engines with the high-altitude kit installed operated at lower altitudes could cause severe engine dam-
age and affect emissions compliance. Be sure to uninstall the high altitude kit when operating at altitudes below
3000 feet.

After completing the above preparation, the generator is ready to be started.

16
STARTING YOUR GENERATOR
Before starting the generator, make sure you have read and performed the steps in the “Generator Preparation”
section of this manual. If you are unsure about how to perform any of the steps in this manual please call 1-(800)
232-1195 M-F 8-5 CST for customer service.

DANGER! CARBON MONOXIDE


Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO). This
is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO. But even
if you cannot smell the exhaust, you could be breathing CO.

NEVER use a generator inside homes, garages, crawl spaces, or other partially enclosed areas. Deadly levels
of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply
enough fresh air. ONLY use a generator outside and far away from windows, doors, and vents. These openings
can pull in generator exhaust.

Even if you use a generator correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-
backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the generator has been running, move
to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.

WARNING! The exhaust from this product contains chemicals known to the State of California to cause
cancer, birth defects, or other reproductive harm.

WARNING! Do not operate generator near open flame or flammable materials This generator may emit
highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A
nearby open flame can lead to explosion even if it isn’t directly in contact with gasoline. Do not smoke near the
generator.

WARNING! This generator produces powerful voltage, which can result in electrocution.

WARNING! Do not use in rainy or wet conditions. Do not touch bare wires or receptacles (outlets). Do not
allow children or non-qualified persons to operate.

WARNING! Generator should only be connected to electrical devices, either directly or with an extension
cord. NEVER connect to a building electrical system without a qualified electrician and connected to a transfer
switch as a separately derived system. Such connections must comply with local electrical laws and codes.
Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.

To maximize safety, ALWAYS ground the generator before using it. See section “Ground the Generator”.

Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal decking or steel work. GFCIs
are available in-line with some extension cords.

CAUTION! Disconnect all electrical loads from the generator before attempting to start.

Follow the instructions on the next page to start your generator.

17
STARTING YOUR GENERATOR
BEFORE STARTING THE GENERATOR
1. Verify that generator is outside on a dry, level surface with at least two feet of clearance on all sides.
2. To maximize safety, check that the generator is properly grounded (see “Ground the Generator”).
3. Check there is sufficient level of oil in the crankcase. Add oil if necessary (see “Add / check Oil”).
4. Make sure there is sufficient level of gasoline in the fuel tank. Add fuel if necessary (see “Add / check Fuel”).
5. Make sure all electrical devices are unplugged from the generator during ignition. Otherwise it will be difficult for
the engine to start.

STARTING THE GENERATOR Fig. 8


1. Turn the ECO-MODE (Fig. 8) switch to “OFF” during starting.
2. Turn the 3-in-1 dial switch (Fig. 9) to the “CHOKE” position.
3. Pull the recoil starter to start the engine.
4. Turn the 3-in-1 dial switch (Fig. 9) to the "RUN" position.
5. Allow the generator to run for several minutes before attempt-
ing to connect any electrical devices. This allows the generator to
stabilize its speed and temperature. Fig. 9

6. Connect electrical devices.

Fig. 10

18
USING YOUR GENERATOR
CALCULATING THE WATTAGE OF YOUR DEVICE(S)
Connect electrical devices running on AC current according to their wattage requirements. Calculate the total run-
ning wattage and starting wattage of the device(s) you wish to connect, and MAKE SURE that they are within the
capacity of your generator and the capacity of each individual outlet.

GENERATOR RUNNING (RATED) WATTS GENERATOR STARTING (SURGE) WATTS

3500W 4500W

What this means: What this means:


The generator can produce a maximum of Some devices such as box fans require short
Generator 3500W on a continuous basis to supply on- bursts of extra power in addition to the rated
Wattage going power to your electronic devices. wattage listed by the device to start their mo-
Capacity tors.

NOTE: Also check the rated amperage for The generator can produce a maximum watt-
each outlet and make sure not to overload age of 4500W for a short period of time
the individual outlets. (seconds) to cover the extra starting power
required by your electronic devices.

Find the wattage information of each device you plan to connect. The information should be
listed on the device or in its instruction manual, or you may refer to page 20, Table 2.

The wattage can be calculated using this equation: Watts = Volts x Amperes

To calculate the total running watts of your To calculate the total starting watts of your
devices: devices:

+ Add up the running wattages of all the + Add up the total running wattage of all the
device(s) you plan to connect. device(s) you plan to connect.
Electronic
Device = The total running (rated) wattage. + Add the single highest ADDITIONAL start-
Wattage ing wattage out of the device(s) you plan to
Calculation This wattage should NOT exceed the run- connect.
ning wattage of 3500W.
= The total starting (surge) wattage.
It is recommended to maintain a load at or
below 3150W (90% of the rated output) to This wattage should NOT exceed the starting
ensure steady voltage output and to prolong wattage of 4500W.
the generator’s lifespan.

If any of either of the total calculated running watts or starting watts is higher than the capac-
ity of your generator, adjust the load until both wattage requirements are met. Otherwise you
will overload the generator, and cause damage to the engine and your electrical device(s).

Table 1 - How to Calculated Wattages

19
USING YOUR GENERATOR
CALCULATING THE WATTAGE OF YOUR DEVICE(S) - CONTINUED
The chart below serves as a reference for the estimated wattage requirements of common electrical devices. How-
ever, do not solely rely on this chart - all electronics and appliances are built differently. Always check the wattage
listed on the electrical device before consulting this chart.

Tool or Appliance Rated (Running) Watts Surge (Starting) Watts


Electric Water Heater (40 Gal) 4000 0
Hot Plate 2500 0
Saw - Radial Arm 2000 2000
Electric Stove (Each Element) 1500-2800 0
Saw - Circular 1500 1500
Air Compressor (1 HP) 1500 3000
Window Air Conditioner 1200 1800
Saw - Miter 1200 1200
Microwave 1000 0
Well Water Pump 1000 1000
Sump Pump 800 1200
Refrigerator Freezer 800 1200
Furnace Blower 800 1300
Computer 800 0
Electric Drill 600 900
Television 500 0
Deep Freezer 500 500
Garage Door Opener 480 0
Stereo 400 0
Box Fan 300 600
Clock Radio 300 0
Security System 180 0
Dvd Player / VCR 100 0
Common Light Bulb 75 0
Table 2 - Estimated Wattages of Common Electrical Appliances

NOTE: Become familiar with the functions and capacity of each component on the control panel before con-
necting electrical devices. See page 23 for more information about the components of the control panel. Do not
overload generator or individual panel receptacles. Do not connect 50Hz or 3-phase loads to the generator.

20
USING YOUR GENERATOR
CONNECTING ELECTRICAL DEVICES
When the rated wattage requirement of each electrical device has been determined, add these numbers to find the
total rated wattage needed. If this number exceeds the rated wattage (3500W) of the generator, DO NOT connect all
these devices. Select a combination of electrical devices with a total rated wattage lower than or equal to the rated
wattage of the generator.

CAUTION! Become familiar with the markings on the control panel before connecting electrical devices. Do
not connect 50Hz loads to the generator.

1. Before connecting electrical devices, allow the generator to run for a few minutes to stabilize the speed and volt-
age output.

2. Make sure that all devices are turned off. Start plugging in each electric device, from the highest wattage to the
lowest. Check the power indicator light (green) to ensure the generator is producing power.

3. Do not overload the generator or individual panel receptacles. If an overload occurs, the overload indication light
(red) will activate. If it is flashing, turn off and unplug one load. If it is solid (not flashing), the generator will cut
off power to protect itself. Unplug all electrical devices and then press the reset button to reset the entire circuit,
or press the circuit breaker to reset the DC circuit. Check the total wattage of the devices and reduce the load if it
exceeds the capacity of the generator. Then, plug the loads back in one by one.

NOTE: If the reset button or circuit breaker does not reset, wait several minutes and try again. If problem still per-
sists, please call 1-(800) 232-1195 M-F 8-5 CST.

VOLTAGE FREQUENCY TIME

21
USING YOUR GENERATOR
SOME NOTES ABOUT POWER CORDS
Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords,
allow for a slightly higher rated wattage requirement by the electrical device.

Device Requirements Max. Cord Length (ft) by Wire Gauge


Amps Watts Watts (240V) #8 wire #10 wire #12 wire #14 wire #16 wire
(120V)
2.5 300 600 NR NR NR 375 250
5 600 1200 NR NR 300 200 125
7.5 900 1800 NR 350 200 125 100
10 1200 2400 NR 250 150 100 50
15 1800 3600 NR 150 100 65 NR
20 2400 4800 175 125 75 50 NR
25 3000 6000 150 100 60 NR NR
30 3600 7200 125 65 NR NR NR
40 4800 9600 90 NR NR NR NR
*NR = Not Recommended Table 3 - Power Cord Requirement Guide

WARNING! Generator should only be connected to electrical devices, either directly or with an extension
cord. NEVER CONNECT TO A BUILDING ELECTRICAL SYSTEM without a qualified electrician and connected to
a transfer switch as a separately derived system. Such connections must comply with local electrical laws and
codes. Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.

NOTE: For power outages, permanently installed, stationary generators are better suited for providing backup
power to your home. Even a properly connected portable generator can become overloaded. This may result in
overheating or stressing the machine’s components, possibly leading to generator failure.

22
USING YOUR GENERATOR
ECO-MODE SWITCH Fig. 11
This generator is equipped with an Eco-Mode Idle Control Switch
(Fig. 11). Engaging this switch allows the system to regulate the
engine speed and automatically adjust its fuel consumption to
match the required load. When the electrical load changes, the
generator engine will automatically speed up and slow down as
needed. This reduces fuel consumption and noise levels, while
extending runtime and engine’s lifespan.
Keep this switch engaged ONLY when the power load requirement is less than 2625W (75% of the rated watts). Do
not engage the Eco-Mode Switch when the total load is more than 2625W. The generator engine must run at full
speed to supply power for anything over 2625W.

PARALLEL OPERATION Fig. 12


The parallel connection ports (Fig. 12) allow you to connect two
WEN generators to increase the total available electrical power.
The WEN Parallel Connection Kit can be purchased from
wenproducts.com. Follow the instructions included with your
parallel connection kit for proper installation and operation.

IN CASE OF OVERLOAD
If your generator becomes overloaded from too much drawn
wattage, the overload indicator (red) on the control panel will Fig. 13
light up. Follow the instructions below when an overload occurs:

• When you’re close to overloading the generator, the overload


light will start to flash. Reduce the load by turning off and dis-
connecting your electronic device(s) until the overload light turns
off. Then you may continue to operate your generator.
• When you’ve overloaded the generator, the overload light will stay on and the reset button (Fig. 13) will activate
to cut off the output in 3 to 16 seconds, depending on the load. Reduce the load by turning off and disconnecting
your electrical device(s) until the overload light turns off. Wait about five minutes and then press the activated reset
button to reset the circuit. If no power is produced after resetting, turn off and disconnect all electrical devices and
restart your generator.

CIRCUIT BREAKERS Fig. 14


In addition to the reset button that protects the generator’s main
circuit, the circuit breakers (Fig. 14) protect the individual AC and
DC circuits. The 20-amp AC circuit breaker will activate when the
NEMA 5-20 outlets exceed 20A. The 10-amp DC circuit breaker
will activate when the DC 12V and USB outlets exceed 10A. When
the circuit breaker activates, turn off and disconnect the device
from its respective outlet, and press the circuit breaker to reset.

23
USING YOUR GENERATOR

CO SENSOR INFORMATION Fig. 15


1
The CO Watchdog carbon monoxide monitoring system (Fig.
15 - 1) measures the accumulation of poisonous CO gas
while the generator is running. If the level of CO gas gets too
high, the CO Watchdog system will automatically shut down
the generator. This system is not a substitute for an indoor
CO alarm.
Whenever the CO Watchdog system shuts down the genera-
tor, the LED on the generator control panel (Fig. 15 - 1) will
blink red for at least 5 minutes after the generator is shut
down. If you notice that the LED is blinking red, vacate the
area immediately. Go to an open, outdoor area. Ventilate
the area around the generator thoroughly before returning. NOTE: if the generator is oriented so that the
Let the generator stay shut down for a few minutes before engine exhaust is blown towards the CO sensor,
restarting the engine. This should allow carbon monoxide to the generator may shut down.
dissipate from the area. If you restart the generator and the
CO Watchdog detects that CO levels are still too high, it will
shut down the generator again. If CO levels are low enough,
the generator will run normally.
Ensure that the generator is located in an open outdoor area, with the exhaust pointing away from occupied struc-
tures, and pointing away from the prevailing winds, such that those winds do not blow engine exhaust towards the
sensor module. If anyone experiences dizziness, headaches, nausea, fatigue, or other symptoms of CO poisoning,
get to fresh air immediately and seek the attention of a qualified medical professional. Follow all other directions in
this manual regarding the connection and disconnection of electrical devices when starting or shutting down the
generator.
When starting the generator, the CO Watchdog LED on the panel may flash. This indicates that the system is running
a self-test procedure, and does not indicate a problem.
If the CO Watchdog LED on the panel is yellow, a system error has occurred, or the CO sensor has reached the end
of its life. Contact WEN customer service (1-800-232-1195, M – F 8 – 5 CST, or [email protected])
for assistance.
When operating your generator, please note the following:
• The CO Watchdog does not discriminate in its input; any source of carbon monoxide in the area around the genera-
tor could cause it to activate. If the CO Watchdog LED is blinking red, safety measures should be taken immediately.
• Tampering with, disconnecting, or bypassing the CO sensor could cause hazardous conditions, including but not
necessarily limited to injury or death, and will void your warranty. The generator will not run with the CO sensor
disconnected or bypassed, or if the CO sensor indicates an error.
• The CO sensor has a lifetime of about 7 years, and is capable of monitoring its lifetime. If your generator shows
an error light several years after purchase, it may be time to replace the CO sensor. Contact WEN customer service
for assistance.

24
USING YOUR GENERATOR

MULTI-METER
The multi-meter on your generator switches between voltage (e.g. 120.1), frequency (e.g. 60.0H), and runtime (e.g.
12.3) every 5 seconds. When you first use the generator, the meter will count runtime, but will not store runtime
until the generator is run for longer than 2 hours at a time. Once the generator has been run for more than 2 hours
at a time, the meter will track runtime normally. For an example, as well as more explanation, please refer to Table
4 below.

HOUR METER DOES THE METER


SESSION NUMBER SESSION LENGTH COMMENTS
AT END OF SESSION RESET?
Meter will show “1.5” just before it is shut off,
1 1 hr 30 min 1.5 Yes, to 0.0 but it has not been run for 2 hours at a time
yet.
Meter will show “0.5” just before it is shut off,
2 30 min 0.5 Yes, to 0.0 but it has not been run for 2 hours at a time
yet.
Meter will show “1.0” just before it is shut off,
3 1 hr 1 Yes, to 0.0 but it has not been run for 2 hours at a time
yet.
Meter will show “3.0” at the end, since it has
been run for more than 2 hours. It will not in-
4 3 hr 3 No
clude the 3 hours (1.5 + 0.5 + 1) the generator
was run before.
Meter will show “5.0” at the end, since it has
been run for 3 + 2 = 5 hours. The meter is
5 2 hr 5 No
counting normally, and will continue operating
normally.

Every 50 hours, the meter will display “]--[“, which is to remind you to perform 50-hour maintenance. Consult the
maintenance chart for recommended procedures. The display code will appear every 15 seconds for 6 minutes.
After 6 minutes, or after the generator is shut down and restarted, the code will clear and display voltage, frequency,
and runtime, as before.

25
STOPPING YOUR GENERATOR

CAUTION! Unplugging running devices can cause damage to the generator. Never stop the engine with elec-
trical devices connected and running.

OPTION 1: AUTOMATIC FUEL SHUTOFF (RECOMMENDED)


The WEN 4500W Inverter Generator is equipped with automatic fuel shutoff. This feature turns off the flow of fuel,
allowing for the generator to use up the remaining fuel from the carburetor before turning off. This prolongs the
lifespan of the generator by preventing build-up and blockages caused by stagnant fuel inside of a carburetor.
1. Turn off all electrical devices prior to unplugging them from
the generator. Unplugging running devices can cause damage to Fig. 16
the generator.

2. Allow generator to run at no load for a few minutes to stabilize


internal temperatures.

3. Turn the engine switch to the “OFF” position (Fig. 16).

4. The engine will continue to run until the majority of the fuel in
the carburetor is consumed. It will then shut off automatically.
This feature helps to prevent the carburetor from being clogged
by stale fuel, extending your generator’s lifespan.

OPTION 2: MANUAL SHUTOFF


In case you are in a hurry and do not want to wait for the generator to automatically shut down, the manual shutoff
feature is available. However, this method will leave stagnant fuel in the carburetor, possibly causing blockages,
a shortened lifespan, and other maintenance issues. If this approach is frequently taken, make sure to drain your
carburetor before any long storage periods.

1. Turn off all electrical devices prior to unplugging them from the generator. Unplugging running devices can cause
damage to the generator.

2. Press the “MANUAL SHUTOFF” switch and hold it down in the “OFF” position for about 6 seconds until the engine
shuts off.

WARNING! Allow the generator to cool down before touching areas that become hot during use.

CAUTION: Allowing gasoline to sit in the fuel tank for long periods of time can make it difficult to start the gen-
erator in the future. Never store the generator for extended periods of time (over 2 months) with fuel in the fuel
tank. Refer to “Storing the Generator.”

26
MAINTENANCE
Proper routine maintenance of the generator will help prolong the life of the machine. Please perform maintenance
checks and operations according to the schedule in Table 4.

CAUTION! Never perform maintenance operations while the generator is running. Before maintaining or
servicing the generator, turn OFF the generator, disconnect all devices and allow the generator to cool down.

If there are any questions about the maintenance procedures listed in this manual, please call 1-(800) 232-1195 M-F
8-5 CST or email [email protected].

Every 8 Every 3 Every 6


Recommended Every 25 Before As
Hours or Months or Months or
Maintenance Schedule Hours Storage Necessary
Daily 50 Hours 100 Hours
Check Level x
Engine Oil
Replace x* x
Check x*
Air Filter
Clean x*
Check/Clean/
x
Spark Plug Regap
Change x x
Check Level x
Fuel
Drain x x
Carburetor Drain x x
Spark
Check/Clean x
Arrestor
* Clean/change more often under dusty conditions Table 4 - Recommended Maintenance Schedule
or operating under heavy load.

IMPORTANT GENERATOR MAINTENANCE TIPS:


• Drain your carburetor after each use and before storage to prevent it from clogging.
• Do not store the generator with fuel inside the tank for more than 2 months - the fuel will go bad.
• Run the generator for at least 20 minutes every month to charge the battery and maximize lifespan.

CLEANING THE GENERATOR


Keep the generator clean to prevent improper operation or machine damage from dirt and debris. Inspect all venti-
lation openings on the generator. These openings must be kept clean and unobstructed. If the generator becomes
dirty, use a damp cloth to wipe exterior surfaces. Use a soft bristle brush to loosen dirt and oil and use a vacuum to
pick up loose dirt. Use low pressure air (not to exceed 25 PSI) to blow away dirt.

CAUTION! Never clean the generator when it is running! Never clean with a bucket of water or a hose. Water
can get inside the working parts of the generator and cause corrosion or a short circuit.

NOTE: Failure to properly maintain the generator will void the warranty.

27
MAINTENANCE
CLEANING THE GENERATOR
Keep the generator clean to prevent improper operation or machine damage from dirt and debris. Inspect all ventila-
tion openings on the generator. These openings must be kept clean and unobstructed.

If the generator becomes dirty, use a damp cloth to wipe exterior surfaces. Use a soft bristle brush to loosen dirt and
oil and use a vacuum to pick up loose dirt. Use low pressure air (not to exceed 25 PSI) to blow away dirt.

WARNING! Never clean the generator when it is running! Never clean with a bucket of water or a hose. Water
can get inside the working parts of the generator and cause corrosion or a short circuit.

CHECKING / ADDING OIL


Check the oil level before each use and every 8 hours of operation (refer to Table 4).
The oil capacity of the generator engine is 18.6 fl. ounces. Add oil when the oil level is low. For proper type and
weight of oil refer to “add oil” portion of the “Generator Preparation” section. This is a critical step for proper engine
starting. The generator is equipped with a with low-oil shut down to protect it from running without oil.

To check the oil level and add oil:


1. Make sure the generator is on a level surface. Do not tilt the generator, as oil will flow into engine areas and cause
damage. Keep generator level!
2. Turn the oil access cover knob to the unlocked position, and remove the ac- Fig. 17
cess cover from the front panel. Clean around the oil fill. Remove the dipstick
and wipe it with a clean rag.

3. Insert the dipstick into the oil fill opening without screwing in. Remove the
dipstick to check the oil mark (Fig. 17). Add oil if the oil mark covers less than
one half of the dipstick.

4. Using a funnel or appropriate dispenser, slowly add more oil. Repeat the Upper Limit
step above until the oil mark reaches the top of the dipstick (you can see oil
coming up the threads of the oil fill). Do not over fill.
Lower Limit
5. Reinstall dipstick and wipe clean any spilled oil with a rag. Reinstall the oil
access cover.

TIP: Your WEN generator is compatible with the WEN 55201 Magnetic Oil Dipstick (not included), available for
purchase at wenproducts.com. The dipstick’s industrial-strength magnetic tip will collect metal shavings from
your generator’s oil pan to help preserve the engine and extend your generator’s lifespan.

28
MAINTENANCE
DRAINING THE CARBURETOR
We recommend draining the carburetor after every use and before storing the generator. (If the generator is shut
off using the AUTO OFF/FUEL OFF, it is only necessary to drain it before periods of long storage.) Draining the car-
buretor can prevent the fuel from clogging up the carburetor; a clogged carburetor can prevent the generator from
starting.
1. With the help of another person, place the
1 Fig. 18
generator on an elevated platform such as a
table or desk.

2. Make sure that the 3-in-1 dial switch to


turned to “AUTO OFF”. At this position, the
fuel valve is turned OFF so that only the fuel
left inside the carburetor will be drained out.

3. Using a Phillips-head screwdriver, unscrew


the top two screws (Fig. 18 - 1) and remove
the service panel on the opposite side of the
recoil starter.

4. The carburetor can be accessed between


the engine and the air filter (Fig. 18). Locate
the transparent tube from the carburetor (Fig.
21) that extends down through the base plate
of the generator. Carburetor

5. Prepare an approved gasoline-storage con-


tainer and direct the end of the drain tube into
the container.
6. Open up the carburetor drain screw (Fig. 19) with a flat-head
screwdriver and drain out any gasoline that has built up inside Fig. 19
the carburetor through the drain tube into the approved gaso-
line-storage container.

7. Once the fuel has drained, tighten the drain screw with the
screwdriver.

NOTE: Make sure to drain your carburetor before storing the Carburetor
Drain Tube
generator for long periods of time. Drain Screw

8. Reinstall the service panel.

29
MAINTENANCE
AIR FILTER MAINTENANCE
Check every 50 hours of operation (refer to Table 4 - Recommended Maintenance Schedule).
Routine maintenance of the air filter helps maintain proper airflow to the carburetor. Occasionally check that the air
cleaner is free of excessive dirt.
To inspect and clean the air filter:
Fig. 20
1. Using a Phillips-head screwdriver, unscrew the top two
screws (Fig. 18 - 1) and remove the service panel on the op-
posite side of the recoil starter. Air Cleaner Cover
2. Take the cover off of the air cleaner (Fig. 20). Remove the
sponge-like air filter element from the casing. Wipe excessive
oil and any dirt from inside of the air filter casing.

3. Check and clean the foam air filter element. Good elements
can be washed in soapy water. Dry the element in clean cloth
(do not twist it). Add a few drops of engine oil to the air filter
element and spread it evenly.
If the air filter element has been damaged, replace it with a new one. Replacement air filters can be ordered from
wenproducts.com by searching part no. 56380i-1001B.1.

4. Reinstall the air cleaner element, air cleaner cover and service panel.

WARNING! Running the engine with a dirty, damaged or missing air filter element can result in danger to the
operator and cause the engine to wear out prematurely.

SPARK ARRESTOR MAINTENANCE


Inspect and clean the spark arrestor every 100 hours of operation.
The spark arrester is located outside the muffler, which gets very hot during operation. Allow the engine to cool
completely before servicing the spark arrester. To inspect and clean the spark arrester:
1. Remove the two Phillips-head screws that secure the
spark arrestor to the muffler (Fig. 21). Fig. 21

2. Remove the spark arrestor screen.

3. Carefully clean and remove the carbon deposits from the


spark arrestor screen with a wire brush. Replace the spark
arrestor if it is damaged (replacement spark arrestors can be
purchased from wenproducts.com by searching the part no.
56380i-1115).

4. Reinstall the spark arrestor in the muffler and secure it in


place with the screws.

30
MAINTENANCE
SPARK PLUG MAINTENANCE
Refer to Recommended Maintenance Schedule in Table 4 for maintaining the spark plug.
The spark plug is important for proper engine operation. Check the spark plug regularly to maintain proper engine
operation. A good spark plug should be intact, free of deposits, and properly gapped.
To inspect or replace the spark plug:
Fig. 22
1. Using a Phillips-head screwdriver, unscrew the top two Spark Plug Boot
screws (Fig. 20 - 1) and remove the service panel on the op-
posite side of the recoil starter.

2. Gently pull on the spark plug boot (Fig. 22) to remove it. Be Cylinder Assembly
careful not to tear any insulation or wire.

3. Use the included spark plug wrench to unscrew and then


carefully remove the spark plug from the engine (Fig. 23).

TIP: There is limited space for the wrench to turn. Use both
rows of holes in the spark plug wrench to gain leverage to Fig. 23
loosen the plug.

4. Visually inspect the spark plug. If it is cracked or chipped,


or if the electrodes are worn or burned, discard it and replace
with a new spark plug.

We recommend replacing with a NGK BPR6ES/Torch F6RTC


spark plug (part no. 56310i-0104), available for purchase at Spark Plug Spark Plug
wenproducts.com. Handle Wrench

5. If re-using the spark plug, use a wire brush to clean any dirt
from around the spark plug base, then re-gap the spark plug. Fig. 24

6. Measure the plug gap with a spark plug gap gauge. The gap 0.7 mm - 0.8 mm
should be 0.7 - 0.8 mm (0.028 - 0.031 in) (Fig. 24). Carefully
adjust the gap if necessary.

7. Screw the spark plug back into the spark plug hole using
the spark plug wrench. Do not over-tighten spark plug. Rec-
ommended tightening of spark plug is ½ to ¾ of a turn (15
ft-lb torque/20.33 Nm) after spark plug gasket contacts spark
plug hole.

8. Reinstall the spark plug boot, spark plug rubber cover, and
service panel.

31
MAINTENANCE
DRAINING / CHANGING OIL
Change the oil according to the Recommended Maintenance Schedule in Table 4.
Change the oil MORE OFTEN if operating under heavy load or high ambient temperatures. It is also necessary to
drain the oil from the crankcase if it has become contaminated with water or dirt. Changing the oil when the engine
is warm allows for more-complete drainage.
To change engine oil:
Fig. 25
1. With the help of another person, place the generator on an
elevated platform such as table or workbench.

NOTE: To avoid possible gasoline spills from the carburetor


bowl, drain the carburetor before draining oil.

2. Turn the oil access cover knob to the unlocked position, and
remove the cover from the side panel.

3. Prepare an approved oil-storage container and place it be-


low the oil drainage valve (Fig. 25) to catch oil as it drains.
Oil Drainage Oil Fill
4. Open the oil drainage valve by turning the lever, and allow Valve
oil to drain from the engine completely.

5. Close the oil drainage valve after the oil has drained.
NOTE: Never dispose of used engine oil in the trash or down a drain. Please call a local recycling center or auto
garage to arrange proper oil disposal.

6. Unscrew the oil dipstick. Using a funnel or appropriate dispenser, add 18.6 oz. of clean engine oil into the oil fill
until you can see oil coming up the threads of the oil fill. Do not over fill.

7. Reinstall the oil dipstick and tighten it securely. Wipe clean any oil spillage and reinstall the oil access cover.

32
MAINTENANCE
DRAINING THE FUEL TANK
Drain and clean the fuel tank each year, or before storing the generator for longer than two months.
To drain the fuel tank and carburetor:
Fig. 26
1. Using a Phillips-head screwdriver, remove the service panel
on the opposite side of the recoil starter by unscrewing the
top two screws (Fig. 20 - 1).

2. Locate the carburetor and the transparent drain tube that


extends down through the base plate of the generator (Fig.
26).
Carburetor
3. Prepare an approved gasoline-storage container and direct Drain Tube
Drain Screw
the end of the transparent tube into the container.

4. Remove the fuel cap. Turn the 3-in-1 dial switch to the
“RUN” position (Fig. 27). This will open up the fuel valve.
Fig. 27
5. Open up the carburetor drain screw (Fig. 26) with a flat-
head screwdriver. Fuel will start draining from the carburetor
and fuel tank through the drain tube.

NOTE: The draining process may take a few hours, depending


on the amount of fuel in your gas tank.

6. Once fuel is completely drained from the tube, reinstall the


fuel cap and turn the 3-in-1 switch to the “OFF” position.
Tighten the drain screw with the screwdriver and reinstall the
service panel.

7. Start and run the generator until the fuel runs out.

8. Store the emptied gasoline in a suitable place. DO NOT CAUTION: Store the emptied gasoline in a suit-
store flammable materials near the gasoline. able place. Never store fuel for more than 2
months.

33
TRANSPORTATION & STORAGE
TRANSPORTING THE GENERATOR
To prevent fuel spillage when transporting, be sure to perform the following:
1. Tighten the fuel cap.
2. Flip the engine switch to the OFF position.
3. Drain the fuel tank if possible. Refer to section, “Draining the Fuel Tank.”
4. Keep the generator upright. Never place the generator on its side or upside down - doing so could damage the
internal components of the generator and make it difficult to start.

WARNING! Avoid direct sunlight inside a vehicle. If the generator is left in an enclosed vehicle for many
hours, the high temperature could cause the fuel to vaporize and result in a possible explosion.

STORING THE GENERATOR


Shut off the generator and allow the unit to cool to room temperature before storing it. NEVER place any type of
storage cover on the generator while it is still hot. Do not obstruct any ventilation openings.

Follow the procedures below for properly storing your generator. We highly recommend running your generator
once a month for 20 to 30 minutes. Plug in a small load in to ensure there is proper power output.

For Short Periods (30 to 60 Days): For Extended Periods (Over 60 Days):
• Drain the carburetor. Refer to page 27, “Draining the • Disconnect the negative lead from the
Carburetor.” battery.
• Disconnect the negative lead from the battery. • Drain the fuel tank and carburetor (see
• Add fuel stabilizer: Follow the suggested portions and “Draining the Fuel Tank”). Never store
instructions of your preferred stabilizer. Run the engine for generator with fuel in the tank for more
15 to 20 minutes, allowing the fuel stabilizer to mix with the than two months.
gasoline and circulate through the carburetor, and then top • Change the engine oil (see “CHANGING
off with fuel. Filling the fuel tank full reduces the amount of OIL”).
air in the tank and helps fight deterioration of fuel.

WARNING! Store the generator upright in a cool and dry location, away from sources of heat, open flames,
sparks or pilot lights.

PRODUCT DISPOSAL
Do not dispose of a used generator or parts with your household waste. This product contains electrical or elec-
tronic components that should be recycled. Please take this product to your local recycling facility for responsible
disposal to minimize its environmental impact.

Do not dispose of used oil or fuel in the trash or down a drain. Please contact your local recycling center or auto
garage to arrange proper oil/fuel disposal.

Please recycle the packaging and electronic components where facilities exist. Please contact your
local auto garage or recycling facility to properly dispose of oil/fuel.

34
TROUBLESHOOTING GUIDE

WARNING! Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email [email protected].

PROBLEM POSSIBLE CAUSE SOLUTION


3-in-1 switch is set to OFF. Set 3-in-1 to ON.
Oil is low. Add or replace oil.
Engine is out of fuel. Add fuel.
Engine is filled with
Drain fuel in the tank. Fill with fresh fuel.
Engine will not contaminated or old fuel.
start. Spark plug is dirty or broken. Clean or replace the spark plug.
Turn the 3-in-1 switch to OFF. Remove bolt from bottom of the
Carburetor is air locked. carburetor. Take off the carburetor bowl to allow it to reset.
Replace carburetor bowl and reinstall the bolt.
Ghost in the generator. Persuade ghost to leave.
Turn off and all unplug electrical devices. Wait 3 minutes, then
Reset button is tripped due to press the activated reset button to reset. Check the total wattage
wattage overload. of the devices and reduce the load if it exceeds the capacity of
Engine runs but the generator.
there is no
Check power cords & extension cords. Do not use if any cord is
electrical output. Bad connecting cords/wires.
damaged. Replace damaged cords immediately.
Bad electrical device connected
Try connecting a different device.
to the generator.
Turn off and unplug the electrical devices. Wait 3 minutes, then
AC or DC receptacles are over- press the circuit breaker to reset. Check the amperage of the
Generator runs but loaded, circuit breaker tripped devices to make sure they are within the capacity of the recep-
does not support all tacles.
electrical devices
Short circuit in one of the de-
connected. Disconnect any faulty or short-circuited electrical loads.
vices.
Air filter is dirty. Clean or replace the air filter element.
Turn off the generator and wait for it to cool down. Perform the
1. The fuel isn’t running through
following steps:
the fuel valve.
Engine is 1. Check if the fuel is properly and consistently going through
2. The air filter is clogged.
“Hunting” during the fuel valve
3. The muffler or spark arrester
operation 2. Check for any blockage in the air filter. Check and clean the air
is blocked
(Engine RPM is filter as necessary.
4. There is gunk in the carbure-
fluctuating). 3. Check if the spark arrester is blocked. Clean with metal brush
tor preventing a consistent fuel/
as necessary.
air mixture.
4. Use “gunk remover” spray on the carburetor jets.

35
WIRE DIAGRAM

36
EXPLODED VIEW & PARTS LIST

Fig. 1 - Crankcase Assembly Fig. 2 - Crankcase Cover Assembly


No. Part No. Description Qty. No. Part No. Description Qty.
Crankcase Subas- 2-1 56380i-0201 Cover, Crankcase 1
1-1 56380i-0101 1
sembly 2-2 56200-0803 Pin 2
1-2 56380i-0102 Flat Washer, 10mm 1
Deep-Groove Ball
Connector, Oil Drain 2-3 56380i-0203 1
1-3 56380i-0103 1 Bearing, 6205
Hose
2-4 56380i-0204 Gasket, Crankcase 1
1-4 56380i-0104 Oil Drain Hose 1
1-5 56380i-0105 Trigger 1 2-5 56310i-0306 Oil Seal 1
1-6 56310i-1106 Bolt, M5x16 2 2-6 56310i-0307 Bolt, M8x32 6
Crankcase Side
1-7 56380i-0107 1
Shield
1-8 56310i-1201 Bolt, M6x16 3
1-9 56310i-0211 Engine Oil Sensor 1
Flanged Hex Nut,
1-10 56310i-0210 1
M10
Deep-Groove Ball
1-11 56380i-0111 1
Bearing, 6305
1-12 56310i-0306 Oil Seal 1

1-13 56450i-0113 Rear Shroud 1

1-14 56310i-1201 Bolt, M6x16 2


1-15 56380i-0115 Protective Cover 1
1-16 56380i-0116 Ignition Cil 1
1-17 56380i-0117 Bolt, M6x28 2

1-18 56380i-0118 Oil Dipstick 1

1-21 56310i-1201 Bolt, M6x16 3

37
EXPLODED VIEW & PARTS LIST

Fig. 3 - Cylinder Head Assembly


No. Part No. Description Qty. No. Part No. Description Qty.
3-1 56200-1202 Bolt, M6x20 4 Cylinder Head Subas-
3-7 56450i-0307 1
Cylinder Head Cover sembly
3-2 56380i-0302 1
Subassembly 3-8 56310i-0109 Bolt, M8x34 2
Cylinder Head Cover
3-3 56380i-0303 1 3-9 56380i-0309 Stud Bolt, M6x105 2
Gasket
Spark Plug (Torch 3-10 56380i-0310 Cylinder Head Gasket 1
3-4 56310i-0104 F6RTC, NGK 1 3-11 56380i-0311 Pin 2
BPR6ES) 3-12 56380i-0312 Limiter 1
Cylinder Head Bolt, 3-13 56380i-0313 Bolt, M6x12 1
3-5 56310i-0106 4
M8x60 3-14 56380i-0314 Breather Gasket 1
3-6 56380i-0306 Breather Tube 1 3-15 56380i-0315 Breather Plate 1

Fig. 4 - Crankshaft Assembly


No. Part No. Description Qty.
4-1 56380i-0401 Crankshaft Assembly 1

38
EXPLODED VIEW & PARTS LIST

Fig. 5 - Piston Ring Set & Connecting Rod


No. Part No. Description Qty.
5-1 56310i-0501 Piston Ring Assembly 1 Fig. 6 - Valve Train & Camshaft Subassembly
5-2 56310i-0505 Piston Pin Clip 2 No. Part No. Description Qty.
5-3 56380i-0503 Piston 1 6-1 56380i-0601 Camshaft Assembly 1
5-4 56310i-0504 Piston Pin 1 6-2 56450i-0602 Valve Set 1
5-5 56380i-0505 Connecting Rod 1 6-3 56450i-0603 Seal Guide 1
6-4 56310i-0604 Valve Spring 2
6-5 56380i-0605 Valve Spring Seat 2
6-6 56310i-0606 Valve Lock Clamp 4
6-7 56310i-0607 Valve Tappet 2
Valve Lifter Subas-
6-8 56380i-0608 2
sembly
6-9 56380i-0609 Valve Rocker Arm 2
6-10 56380i-0610 Rocker Shaft 2
6-13 56450i-0613 Valve Rotator 2

Fig. 7 - Recoil Starter


No. Part No. Description Qty.
Recoil Starter and
7-1 56380i-0701 1
Shroud Assembly
7-2 56380i-0313 Bolt, M6x12 4
7-3 56380i-0313 Bolt, M6x12 4
7-4 56400iX-0704 Starter Pulley 1
7-5 56200-0420 Recoil Starter Handle 1
7-6 56400iX-0702 Clamp 2
7-7 56380i-0707 Shroud 1
Recoil Starter As-
7-8 56380i-0708 1
sembly
7-9 56400iX-0702 Clamp 1

39
EXPLODED VIEW & PARTS LIST

Fig. 8 - Carburetor Assembly


Fig. 9 - Impeller, Alternator
No. Part No. Description Qty.
No. Part No. Description Qty.
Carburetor
8-1 56380i-0801 1 Flywheel Nut, M14-
Insulator Gasket 9-1 56310i-1101 1
1.5
Carburetor
8-2 56380i-0802 1 9-2 56380i-0902 Impeller 1
Insulator Plate
Socket Head Cap
8-3 56380i-0803 Carburetor Gasket 1 9-3 56310i-1103 3
Screw, M6x60
Carburetor 9-4 56450i-0904 Rotor 1
8-4 56450i-0804 1
Assembly 9-5 56400iX-0905 Stator 1
8-5 56200-1305 Fuel Strainer 1 9-6 56380i-0906 Flat Washer, 6mm 3
8-6 56380i-0805 Clamp 1 9-7 56380i-0907 Wiring Clamp 1
8-7 56380i-0806 Fuel Tube 1 9-8 56310i-0207 Bolt, M5x20 2
8-8 56200-0103 Clamp 1 9-9 56400iX-0909 Tension Disc 1
8-9 56400iX-0809 Rubber Jacket 1 Flanged Hex Nut,
9-10 56400iX-0910 2
High-Altitude Kit, M5
N.P. 56450i-HA36 1
3000 - 6000 ft
High-Altitude Kit,
N.P. 56450i-HA68 1
6000 - 8000 ft

Fig. 10 - Air Filter Assembly


No. Part No. Description Qty.
10-1 56380i-1001B Air Filter Assembly 1
10-2 56380i-1002 Intake Tube 1
10-3 56380i-1003 Intake Tube Clamp 2
10-4 56310i-1420 Bolt, M6x25 2
10-5 56380i-1005 Secondary Air Filter 1
10-6 56200-0506 Flanged Hex Nut, M6 2
10-7 56310i-0901 Air Filter Gasket 1

40
EXPLODED VIEW & PARTS LIST

Fig. 11 - Muffler Assembly


No. Part No. Description Qty.
11-1 56380i-1101 Shroud 1
11-2 56380i-1102B Muffler Cover Support 1
11-3 56380i-1103 Impeller 1
11-5 56380i-1105 Muffler Assembly 1
11-6 56380i-1106 Muffler Gasket 2
11-7 56310i-1010 Nut, M8 2
11-8 56380i-1108 Muffler Bracket 1
11-9 56310i-1009 Bolt, M8x16 5
11-11 56310i-1004 Bolt, M8x20 1
11-12 56380i-1112 Bolt, M6x35 1
11-13 56200-0508 Bolt, M6x12 3
11-14 56380i-1114 Bolt, PT4x13 1
N.P. 56380i-1115 Spark Arrestor 1

41
EXPLODED VIEW & PARTS LIST

Fig. 12 - Fuel Tank Assembly


No. Part No. Description Qty.
12-1 56380i-1201 Fuel Tank Assembly 1
12-2 56380i-1202 Fuel Gauge 1
12-3 56380i-1203 Fuel Tank Outlet 1
12-4 56200-1202 Bolt, M6x20 4
12-5 56380i-1205 Flat Washer, 6mm 4
12-6 56380i-1206 Bushing 4
12-7 56380i-1207 Fuel Tank Damper 4
12-8 56380i-1208 Fuel Tank Cap 1
12-9 56380i-1209 Fuel Strainer 1
12-10 56380i-1210 Fuel Tank Sleeve 1
12-11 56200-0413 Fuel Level Sight Glass 1
12-12 56380i-1212 Upper Cover 1
12-13 56380i-1213 Cover Plug 1
12-14 56400iX-1214 Rubber Jacket 1

42
EXPLODED VIEW & PARTS LIST

Fig. 13 - Frame
No. Part No. Description Qty. No. Part No. Description Qty.
Engine Frame As- 13-7 56380i-1317B Air Filter Hose 1
13-1 56380i-1301 1
sembly Secondary Carbon
Socket Button 13-18 56380i-1318 1
Tank Hose
13-2 56450i-1302 Head Screw, 4
M8x30 13-19 56380i-1319 Clamp 2
13-3 56380i-0313 Bolt, M6x12 10 13-20 56380i-1320 Clamp 1
13-4 56380i-1324 Handle 1 13-21 56380i-1320 Clamp 1
13-5 56380i-1323 Front Handle 1 13-22 56380i-1326 Screw, M4x8 1
13-6 56400iX-1331 Bolt, M6x10 1 13-23 56380i-1327 Grounding Wire 1
13-7 56400iX-1332 Flat Washer, 5mm 1
CO Sensor Engine
13-8 56310i-1420 Bolt, M6x25 3 13-24 GN625iX-1528 1
Control Module
13-9 56310i-1419 Bushing 3 13-25 56400iX-1330 Mounting Bracket 1
13-10 56310i-1421 Rubber Jacket 3 13-26 GN625iX-1430 CO Sensor Module 1
13-11 56450i-1311 Inverter 1 Pan Head Secu-
13-27 56400iX-1329 rity Torx Screw, 2
13-12 56310i-1201 Bolt, M6x16 1 M4x25
13-13 56380i-1313 Rubber Sleeve 1 13-28 56380i-0313 Bolt, M6x12 2
Carbon Tank
13-14 56380i-1314 1
Mounting Bracket
13-15 56380i-1315 Carbon Tank 1
Primary Carbon
13-16 56380i-1316 1
Tank Hose

43
EXPLODED VIEW & PARTS LIST

Fig. 14 - Control Panel Assembly


No. Part No. Description Qty. No. Part No. Description Qty.
Self-Tapping Screw, 14-20 56380i-1420 Reset Button 1
14-1 56200-0615 3
ST4.2x16 NEMA 5-20R Duplex
14-21 56380i-1421 1
14-2 56380i-1402 Switch Subassembly 1 Outlet
14-3 56200-0621B Cover Plate 1
14-22 56380i-1422 Switch Subassembly 1
14-4 56200-0624B Adjustment Spring 1
14-5 56200-0623 Steel Ball 1 Parallel Port, Nega-
14-23 56380i-1423 1
14-6 56200-0502 Bolt, M6x14 1 tive
14-7 56200-0628 Fuel Cock Assembly 1 14-24 56380i-1424 Parallel Port, Positive 1
Choke Handle Subas-
14-8 56310i-1628 1 14-25 56380i-1425 12V DC Outlet 1
sembly
14-9 56380i-1409 Bolt, M5x16 6 14-26 56380i-1426 USB Outlet 1
14-10 56380i-1410 Panel Seat 1 14-27 56380i-1427 Grounding Nut 1
14-11 56200-0302 Screw, M5x12 6 14-28 56380i-1428 NEMA TT-30R Outlet 1
56450iX- Control Panel Subas- 14-29 56380i-1429 DC Breaker, 10A 1
14-12 1 14-30 56380i-1430 AC Breaker, 20A 1
1412ASM sembly
14-13 56200-0514 Screw, M4x16 1 14-31 56380i-1431 Shutdown Switch 1
14-14 DF400i-1428 Knob 1 14-32 56380i-1432 Rectifier Bridge 1
14-15 56200-0425C Bolt, M5x16 1 14-33 56200-0103 Clamp 1
14-16 56200-0427B Lock Nut, M5 1 14-34 56380i-1434 Fuel Tube 1
14-17 56380i-1417 Latch 1 14-35 56380i-1435 Clamp 1
Battery Compartment Control Panel Wiring
14-18 56380i-1418 1 14-36 56400iX-1442 1
Cover Harness
14-19 56380i-1419 Multimeter 1 14-37 56400iX-1436 CO Indicator light 1

44
EXPLODED VIEW & PARTS LIST

Fig. 15 - Handle
No. Part No. Description Qty. No. Part No. Description Qty.
15-1 56380i-1501 Handle Tube 1 15-9 56380i-1509 Bolt, M6x10 4
15-2 56380i-1502 Left Rotation Arm 1 15-10 56310i-0209 Bolt, M6x16 4
15-3 56380i-1503 Right Rotation Arm 1 15-11 56310i-1807 Nylon Nut, M6 2
Left Handle 15-12 56380i-1512 Flat Washer, 6mm 2
15-4 56380i-1504 1
Connector 15-13 56380i-1513 Connector Fastener 2
Right Handle 15-14 56380i-1514 Flat Washer, 13mm 6
15-5 56380i-1505 1
Connector 15-15 56380i-1515 Lock Washer 2
Left Handle 15-16 56380i-1516 Washer, 12mm 4
15-6 56380i-1506 1
Connector Seat 15-17 56380i-1517 Flat Washer 2
Right Handle
15-7 56380i-1507 1
Connector Seat
15-8 56200-0517 Bolt, M6x12 2

45
EXPLODED VIEW & PARTS LIST

Fig. 16 - Side Covers


No. Part No. Description Qty. No. Part No. Description Qty.
16-1 56380i-1601 Left Cover 1 Recoil Starter Guide
16-10 56380i-1610 1
16-2 56200-0406 Bolt, M5x12 4 Subassebly
16-3 56380i-1603 Left Shell 1 16-11 56200-0302 Screw, M5x12 2
16-4 56380i-1604 Right Shell 1
16-5 56380i-1605 Right Cover 1 16-12 56200-0420 Recoil Starter Handle 1
16-6 56200-0408 Nut, M6 8 Right Maintenance
16-13 56380i-1613 1
16-7 56380i-1607 Bolt, M6x20 8 Door
Fuel Tank Rubber 16-14 56400iX-1614 Access Door Knob 1
16-8 56200-0515 4
Sleeve 16-15 56380i-1417 Latch 2
16-9 56380i-0313 Bolt, M6x12 8
16-16 56200-0427B Spring Clamp 1
16-17 56380i-1617 Wheel 2
16-18 56380i-1618 Wheel Axle 2
16-19 56380i-1619 Nut, M5 16

46
EXPLODED VIEW & PARTS LIST

Fig. 17 - Baseplate
No. Part No. Description Qty.
17-1 56380i-1701 Baseplate 1
Engine Frame Damper
17-2 56380i-1702 4
Seat
17-3 56310i-1201 Bolt, M6x16 4
17-4 56200-0408 Nut, M6 4
17-5 56380i-1705 Reinforcement Plate 1
17-6 56380i-0313 Bolt, M6x12 2
17-7 56310i-1407 Cover Plug 1
17-8 56380i-1619 Nut, M5 4
17-9 56380i-1709 Cushion 1
17-10 56380i-1710 Left Support 1
17-11 56380i-1711 Right Support 1
Left Engine Frame
17-12 56310i-1409 2
Damper
Right Engine Frame
17-13 56310i-1411 2
Damper
17-14 56310i-1412 Bolt, M8x40 4
17-15 56310i-1404 Nut, M8 10
Crankcase Airflow
17-16 56380i-1716 1
Manifold
17-17 56380i-1717 Air Filter Support 1
17-18 56200-0508 Bolt, M6x12 2

Fig. 18 - Muffler Cover


No. Part No. Description Qty.
18-1 56380i-1801 Outer Muffler Cover 1
18-2 56200-0406 Bolt, M5x12 6
18-3 56380i-1803 Heat Insulator 1
18-4 56380i-1804 Inner Muffler Cover 1
18-5 56200-0406 Bolt, M5x12 6

NOTE: Replacement parts can be purchased from wenproducts.com, or by calling our customer service at 1-(800)
232-1195, M-F 8-5 CST. Parts and accessories that wear down over the course of normal use are not covered by
the warranty. Not all parts may be available for purchase.

47
WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to quality.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that this WEN consumer prod-
uct will be free from defects in material or workmanship during personal use for a period of three (3) years from date
of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for profes-
sional or commercial use. Purchaser has 30 days from the date of purchase to report missing or damaged parts. Parts
and labor are covered for one (1) year under this limited warranty; parts only are covered for three (3) years under this
limited warranty.
SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
mitted by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which are
defective in material or workmanship and which have not been subjected to misuse, alteration, careless handling, mis-
repair, abuse, neglect, normal wear and tear, improper maintenance, improper storage, incorrect lubricants / fuels, or
other conditions adversely affecting the Product or the component of the Product, whether by accident or intentionally,
by persons other than Seller. To make a claim under this Limited Warranty, you must make sure to keep a copy of your
proof of purchase that clearly defines the Date of Purchase (month and year) and the Place of Purchase. Place of Pur-
chase must be a direct vendor of Great Lakes Technologies, LLC. Purchasing through third party vendors, including but
not limited to garage sales, pawn shops, resale shops, or any other secondhand merchant, voids the warranty included
with this product. Contact [email protected] or 1-800-232-1195 with the following information to make
arrangements: your shipping address, phone number, serial number, required part numbers, and proof of purchase.
Damaged or defective parts and products may need to be sent to WEN before the replacements can be shipped out.
Upon the confirmation of a WEN representative, your product may qualify for repairs and service work. When returning
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must be shipped
in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The product must be
fully insured with a copy of the proof of purchase enclosed. There must also be a description of the problem in order
to help our repairs department diagnose and fix the issue. Repairs will be made and the product will be returned and
shipped back to the purchaser at no charge for addresses within the contiguous United States.
HIS LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME,
INCLUDING FILTERS, SPARK PLUGS, VOLTAGE REGULATORS, BRUSHES, GASKETS, O-RINGS, WHEEL KITS, BAT-
TERIES, RECOIL STARTERS, HIGH PRESSURE HOSES, SPRAY GUNS, ETC. ANY IMPLIED WARRANTIES SHALL BE
LIMITED IN DURATION TO THREE (3) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME
CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT
NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. SOME
STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY TO COUNTRY.
THIS LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANADA
AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CONTACT
THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER WARRANTY
SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL SHIPPING CHARGES MAY
APPLY.
V. 2022.05.09
48

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