Chapter 1 Introduction to GUI ........................................................................

1-1
1.1 Composition of GUI ................................................................................ 1-1
1.1.1 Definition of GUI ............................................................................. 1-1
1.1.2 Functions of GUI-Related Software ............................................... 1-1
1.2 Description of GUI Components ............................................................. 1-1
1.2.1 Overview of GUI Components ....................................................... 1-1
1.2.2 Menu Bar ....................................................................................... 1-1
1.2.3 Toolbar ........................................................................................... 1-2
1.2.4 Navigation Tree.............................................................................. 1-3
1.2.5 System Result Pane ...................................................................... 1-3
1.2.6 Command Window ......................................................................... 1-4
1.2.7 Shortcut Keys................................................................................. 1-5
1.2.8 GUI Applications on the BAM ........................................................ 1-6
1.2.9 GUI Applications on the Client ....................................................... 1-6
1.3 Starting GUI ............................................................................................ 1-7
1.3.1 Starting MML Client ....................................................................... 1-7
1.3.2 Starting Alarm Management System ............................................. 1-8
1.3.3 Starting Performance Management System .................................. 1-9
Chapter 2 Using MML Client ........................................................................... 2-1
2.1 Using System Menus ............................................................................. 2-1
2.1.1 Logging In ...................................................................................... 2-1
2.1.2 Re-logging In .................................................................................. 2-1
2.1.3 Logging Out ................................................................................... 2-2
2.1.4 Changing Password ....................................................................... 2-2
2.1.5 Managing Office Information .......................................................... 2-3
2.1.6 Setting Output Configurations ........................................................ 2-7
2.1.7 Setting Command Timeout Duration .............................................. 2-10
2.1.8 Saving Input Commands ................................................................ 2-10
2.1.9 Executing Commands in Batch ...................................................... 2-12
2.1.10 Stopping Executing Commands in Batch ..................................... 2-19
2.1.11 Setting Printing Options ............................................................... 2-20
2.1.12 Printing in Real Time .................................................................... 2-20
2.1.13 Flushing Printer ............................................................................ 2-20
2.1.14 Locking Client .............................................................................. 2-21
2.1.15 Automatically Locking Client ........................................................ 2-21
2.1.16 Exiting .......................................................................................... 2-22
2.2 Using Service Menus ............................................................................. 2-22
2.2.1 Starting Alarm Management System ............................................. 2-22
2.2.2 Starting Performance Management System .................................. 2-23
2.3 Using Authority Menus ........................................................................... 2-23
2.3.1 Classification Operation Authorities ............................................... 2-23
2.3.2 Adding Operator Account............................................................... 2-24
2.3.3 Modifying Operator Account .......................................................... 2-25
2.3.4 Deleting Operator Account ............................................................. 2-27
2.3.5 Adding Workstation ........................................................................ 2-27
2.3.6 Modifying Workstation .................................................................... 2-28
2.3.7 Deleting Workstation ...................................................................... 2-29
2.3.8 Setting Command Group ............................................................... 2-30
2.4 Using View Menus .................................................................................. 2-31
2.4.1 Overview of Using View Menus ..................................................... 2-31
2.4.2 Showing or Hiding Windows .......................................................... 2-31
2.4.3 Showing Tools and Status ............................................................. 2-32
2.5 Using Window Menus ............................................................................. 2-32
2.5.1 Cascading Windows ...................................................................... 2-32
2.5.2 Tiling Windows Horizontally ........................................................... 2-33
2.6 Using Help Menus .................................................................................. 2-34
2.6.1 Using SoftX3000 Online Book ....................................................... 2-34
2.6.2 Using Help Topics .......................................................................... 2-36
2.6.3 Calling Online Help of Dialog Box: ................................................. 2-37
2.6.4 Calling Pop-Up Online Help ........................................................... 2-37
2.6.5 Fast Finding Explanations of Parameters in Commands ............... 2-38
2.6.6 Querying Version ........................................................................... 2-39
2.7 Using Management Tab ......................................................................... 2-39
2.7.1 Overview of Management Tab ....................................................... 2-39
2.7.2 Browsing Device Panel .................................................................. 2-40
2.7.3 Displaying Board Information ......................................................... 2-43
2.7.4 Resetting Boards ........................................................................... 2-44
2.7.5 Swapping Boards ........................................................................... 2-45
2.7.6 Querying CPU Usage .................................................................... 2-45
2.7.7 Querying Memory Usage ............................................................... 2-46
2.7.8 Configuring Subscriber Data .......................................................... 2-47
2.7.9 Maintaining Subscriber Data .......................................................... 2-49
2.8 Using MML Navigation Tree ................................................................... 2-49
2.8.1 Overview of Using MML Navigation Tree ...................................... 2-49
2.8.2 Using Common Maintenance Pane ............................................... 2-50
2.8.3 Querying History Commands ......................................................... 2-51
2.8.4 Querying Online Help..................................................................... 2-53
2.9 Using Monitor Tab .................................................................................. 2-53
2.9.1 Overview of Using Monitor Tab...................................................... 2-53
2.9.2 Trace Management Tasks ............................................................. 2-54
 2.9.3 Maintenance Management Tasks .................................................. 2-55
2.10 Using the Toolbar ................................................................................. 2-55
Chapter 3 Using Alarm Management System ............................................... 3-1
3.1 Overview of Alarm Management System ............................................... 3-1
3.2 Classification of Alarms .......................................................................... 3-1
3.2.1 Classifying Alarms by Type............................................................ 3-1
3.2.2 Classifying Alarms by Level ........................................................... 3-2
3.3 Generic Operations ................................................................................ 3-3
3.3.1 Starting Alarm Management System ............................................. 3-3
3.3.2 Customizing Alarm Colors ............................................................. 3-4
3.4 Browsing Alarms .................................................................................... 3-5
3.4.1 Browsing Fault Alarms ................................................................... 3-6
3.4.2 Browsing Event Alarms .................................................................. 3-7
3.4.3 Browsing History Alarms ................................................................ 3-8
3.4.4 Defining Alarm Filter Settings ........................................................ 3-8
3.4.5 Filtering Alarms of Malicious Calls and Emergency Calls .............. 3-9
3.5 Querying Alarms ..................................................................................... 3-9
3.5.1 Notes on Querying Alarms ............................................................. 3-9
3.5.2 Operation Procedure ...................................................................... 3-10
3.6 Alarm Management Operations ............................................................. 3-11
3.6.1 Deleting History Alarms ................................................................. 3-11
3.6.2 Masking Alarms ............................................................................. 3-12
3.6.3 Querying Alarm Configurations ...................................................... 3-13
3.6.4 Defining Alarm Box Control Settings .............................................. 3-14
3.6.5 Defining Alarm Statistics ................................................................ 3-15
3.6.6 Defining Alarm Box Screen Level .................................................. 3-17
3.6.7 Querying Alarm Box Screen Level ................................................. 3-18
3.6.8 Defining Sound Durations for Fault Alarms.................................... 3-18
3.7 Using Other Alarm Related Options ....................................................... 3-19
3.7.1 Overview of Other Alarm Related Options ..................................... 3-19
3.7.2 Using Shortcut Menu ..................................................................... 3-19
3.7.3 Querying Alarm Explanation Details .............................................. 3-20
3.7.4 Saving Alarm Content to File ......................................................... 3-21
3.7.5 Recovering an Alarm ..................................................................... 3-22
3.7.6 Acknowledging an Alarm ............................................................... 3-22
3.7.7 Clearing Recovery Alarms ............................................................. 3-23
3.8 Defining Print Options ............................................................................ 3-24
3.8.1 Overview of Using Print Options .................................................... 3-24
3.8.2 Defining Real Time Print Filter Settings ......................................... 3-24
3.8.3 Printing Alarm Details in Real Time ............................................... 3-25
 3.8.4 Flushing the Printer ........................................................................ 3-25
Chapter 4 Using Performance Management System ................................... 4-1
4.1 Overview of Performance Measurement ................................................ 4-1
4.2 Generic Operations ................................................................................ 4-1
4.2.1 Workflow of Performance Measurement ........................................ 4-1
4.2.2 Logging in to the Performance Management System .................... 4-2
4.3 Cautions and Notes ................................................................................ 4-5
4.3.1 Maximum Number of Tasks ........................................................... 4-5
4.3.2 User Authority ................................................................................ 4-5
4.3.3 Measurement entities..................................................................... 4-6
4.3.4 BAM time ....................................................................................... 4-6
4.4 Creating a Performance Measurement Task ......................................... 4-7
4.4.1 General Workflow .......................................................................... 4-7
4.4.2 Customizing an Entity .................................................................... 4-8
4.4.3 Launching the Task Creation Interface .......................................... 4-11
4.4.4 Defining Task Attributes ................................................................. 4-12
4.4.5 Selecting a Measurement Unit ....................................................... 4-13
4.4.6 Selecting Measurement Entities .................................................... 4-13
4.4.7 Selecting a Measurement Object ................................................... 4-16
4.4.8 Setting Time Properties ................................................................. 4-18
4.4.9 Defining Entity Thresholds ............................................................. 4-20
4.4.10 Defining Sampling Parameters and Report Output Mode............ 4-22
4.4.11 Measurement Task State ............................................................. 4-24
4.5 Querying or Dumping Results of a Measurement Task ......................... 4-25
4.5.1 Querying Results of a Measurement Task ..................................... 4-25
4.5.2 Dumping Results of a Measurement Task ..................................... 4-30
4.6 Querying the Details of a Measurement Task ........................................ 4-30
4.7 Modifying Configuration Information of a Measurement Task ................ 4-32
4.7.1 Overview of Modifying Task Configuration .................................... 4-32
4.7.2 Modifying Task Name .................................................................... 4-32
4.7.3 Modifying Task Output Mode ......................................................... 4-32
4.7.4 Modifying Report Output Device .................................................... 4-33
4.7.5 Modifying Measurement Entities .................................................... 4-33
4.7.6 Modifying Time Information............................................................ 4-33
4.7.7 Modifying Sampling Parameters .................................................... 4-33
4.7.8 Modifying Measurement Entity Thresholds .................................... 4-34
4.7.9 Deleting Measurement Entity Thresholds ...................................... 4-34
4.7.10 Adding Measurement Object ....................................................... 4-34
4.7.11 Deleting Measurement Object ..................................................... 4-34
4.8 Deleting a Performance Measurement Task .......................................... 4-35
 4.9 Activating and Deactivating a Measurement Task ................................. 4-35
4.9.1 Overview ........................................................................................ 4-35
4.9.2 Deactivating a Task ....................................................................... 4-35
4.9.3 Activating a Task ............................................................................ 4-35
4.10 Setting Clear Time of a Measurement Task ......................................... 4-35
Chapter 5 Trace and Maintenance ................................................................. 5-1
5.1 Trace and Maintenance Navigation Tree ............................................... 5-1
5.2 Interface Trace Tasks ............................................................................. 5-2
5.2.1 Overview of Interface Trace Tasks ................................................ 5-2
5.2.2 Tracing Using Ping ......................................................................... 5-3
5.2.3 Tracing with Trace Route ............................................................... 5-5
5.2.4 Tracing MGCP Messages .............................................................. 5-7
5.2.5 Tracing H.248 Messages ............................................................... 5-11
5.2.6 Tracing MRC Messages ................................................................ 5-15
5.2.7 Tracing SIP Messages ................................................................... 5-17
5.2.8 Tracing H.323 Messages ............................................................... 5-20
5.2.9 Tracing SCTP Messages ............................................................... 5-23
5.2.10 Tracing M2UA Messages ............................................................. 5-26
5.2.11 Tracing M3UA Messages ............................................................. 5-30
5.2.12 Tracing V5UA Messages ............................................................. 5-34
5.2.13 Tracing IUA Messages ................................................................. 5-37
5.2.14 Tracing MTP3 Messages ............................................................. 5-40
5.2.15 Tracing BRA Messages ............................................................... 5-44
5.2.16 Tracing PRA Messages ............................................................... 5-48
5.2.17 Tracing V5 Messages .................................................................. 5-51
5.2.18 Tracing SCCP DPC Messages .................................................... 5-55
5.2.19 Tracing SCCP User Messages .................................................... 5-58
5.2.20 Tracing SCCP MTP Messages .................................................... 5-61
5.2.21 Tracing TCAP SCCP Messages .................................................. 5-64
5.2.22 Tracing TCAP User Messages .................................................... 5-66
5.2.23 Tracing CSP Messages ............................................................... 5-70
5.2.24 Tracing Bill Messages .................................................................. 5-73
5.2.25 Tracing Circuit Messages ............................................................ 5-76
5.2.26 Tracing Console Messages ......................................................... 5-79
5.2.27 Tracing STUN Messages ............................................................. 5-82
5.3 Tracing User Signaling ........................................................................... 5-85
5.3.1 Overview of User Trace Tasks ....................................................... 5-85
5.3.2 Tracing Interface Signaling ............................................................ 5-85
5.3.3 Tracing Call Connections ............................................................... 5-89
5.4 Using Maintenance Management Node ................................................. 5-92
 5.4.1 Overview of Maintenance Management Node ............................... 5-92
5.4.2 Querying CPU Usage .................................................................... 5-92
5.4.3 Querying Memory Usage ............................................................... 5-94
5.4.4 Querying Inquire Memory .............................................................. 5-96
5.4.5 Dumping Memory Content ............................................................. 5-98
5.4.6 Querying MTP3 Link Status ........................................................... 5-99
5.4.7 Querying No.7 Link Status ............................................................. 5-100
5.4.8 Querying Media Gateway Status ................................................... 5-101
5.4.9 Querying H.323/SIP Terminal Status ............................................. 5-101
5.4.10 Querying MGCP/H.248 Terminal Status ...................................... 5-102
5.4.11 Querying Module Communication Status .................................... 5-103
5.5 Exporting and Reviewing Trace Results ................................................ 5-104
5.5.1 Processing Trace Results .............................................................. 5-104
5.5.2 Using Trace Viewer........................................................................ 5-105
5.6 Analyzing Signaling Trace Results ......................................................... 5-109
5.6.1 Functions of Signaling Analysis ..................................................... 5-109
5.6.2 Description of Signaling Analysis Interface .................................... 5-109
5.6.3 Signaling Analysis Operations ....................................................... 5-110
Chapter 6 Using GUI on BAM ......................................................................... 6-1
6.1 Using BAM Application Software............................................................ 6-1
6.1.1 Understanding Meanings of Service Processes ............................ 6-1
6.1.2 Starting BAM Application Software ................................................ 6-2
6.1.3 Using Service Management Process ............................................. 6-4
6.1.4 Configuring Server Startup Information ......................................... 6-5
6.2 Using BAM Server Gateway Tool ........................................................... 6-6
6.2.1 Overview of BAM Server Gateway Tool ........................................ 6-6
6.2.2 Starting BAM Server Gateway Tool ............................................... 6-7
6.2.3 Creating Connection ...................................................................... 6-8
6.2.4 Interrupting Connection.................................................................. 6-10
6.3 Using Workstation Gateway Tool ........................................................... 6-10
6.3.1 Overview of Workstation Gateway Tool ......................................... 6-10
6.3.2 Starting Workstation Gateway Tool ............................................... 6-11
6.3.3 Creating Connection ...................................................................... 6-11
6.3.4 Interrupting Connection.................................................................. 6-13
6.4 Using BAMService Process ................................................................... 6-13
6.5 Using Smirror Process ........................................................................... 6-16
6.6 Using Automatic Login Tool ................................................................... 6-17
Appendix A Using Data Table Query Tools................................................... A-1
A.1 Using TableBrowse ................................................................................ A-1
 A.1.1 Classifying Data on BAM ............................................................... A-1
A.1.2 Starting TableBrowse .................................................................... A-1
A.1.3 Using File Menus ........................................................................... A-3
A.1.4 Using Tools Menus ........................................................................ A-3
A.1.5 Using View Menus ......................................................................... A-7
A.1.6 Using Window Menus .................................................................... A-7
A.1.7 Using Shortcut menus ................................................................... A-8
A.1.8 Displaying Version ......................................................................... A-9
A.1.9 Using Toolbar ................................................................................ A-10
A.1.10 Using Shortcut Keys .................................................................... A-10
A.2 Using ExTableBrowse ............................................................................ A-11
A.2.1 Classifying Data on Host ............................................................... A-11
A.2.2 Using ExTableBrowse ................................................................... A-11
A.2.3 Using Toolbar ................................................................................ A-14
Appendix B Acronyms and Abbreviations .................................................... B-1

Index .................................................................................................................
HUAWEI

U-SYS SoftX3000 SoftSwitch System

Operation Manual – GUI Guide

V300R003

Huawei Technologies Proprietary

U-SYS SoftX3000 SoftSwitch System
Operation Manual

Volume GUI Guide

Manual Version T2-011637-20050608-C-3.32

Product Version V300R003

BOM 31161637

Huawei Technologies Co., Ltd. provides customers with comprehensive technical support
and service. Please feel free to contact our local office or company headquarters.

Huawei Technologies Co., Ltd.

Address: Administration Building, Huawei Technologies Co., Ltd.,

Bantian, Longgang District, Shenzhen, P. R. China

Postal Code: 518129

Website: http://www.huawei.com

Email: [email protected]

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Copyright © 2005 Huawei Technologies Co., Ltd.

All Rights Reserved

No part of this manual may be reproduced or transmitted in any form or by any

means without prior written consent of Huawei Technologies Co., Ltd.

Trademarks

, HUAWEI, C&C08, EAST8000, HONET, , ViewPoint, INtess, ETS, DMC,

TELLIN, InfoLink, Netkey, Quidway, SYNLOCK, Radium, M900/M1800,
TELESIGHT, Quidview, Musa, Airbridge, Tellwin, Inmedia, VRP, DOPRA,
iTELLIN, HUAWEI OptiX, C&C08 iNET, NETENGINE, OptiX, iSite, U-SYS, iMUSE,
OpenEye, Lansway, SmartAX, infoX, and TopEng are trademarks of Huawei
Technologies Co., Ltd.

All other trademarks and trade names mentioned in this manual are the property of
their respective holders.

Notice

The information in this manual is subject to change without notice. Every effort has
been made in the preparation of this manual to ensure accuracy of the contents,
but all statements, information, and recommendations in this manual do not
constitute the warranty of any kind, express or implied.

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About This Manual

Release Notes

The manual applies to U-SYS SoftX3000 SoftSwitch System V300R003.

Related Manuals

The related manuals are listed in the following table.

Manual Content
U-SYS SoftX3000 SoftSwitch It provides an overall introduction to the
System Technical SoftX3000, including product features,
Manual-System Description applications, and technical specifications.
It details on the hardware architecture,
U-SYS SoftX3000 SoftSwitch
component interworking mechanism, and
System Technical
subsystems of alarm, billing, and clock in the
Manual-System Principle
SoftX3000.
It details the features and technical specifications
U-SYS SoftX3000 SoftSwitch
of the hardware components of the SoftX3000,
System Hardware Description
including cabinets, frames, boards, cables, and
Manual
cabinet internal components.

It covers various services and functions

supported by the SoftX3000, including voice
U-SYS SoftX3000 SoftSwitch services, supplementary services, IP Centrex
System Service and Features services, multi-media services, value added
Manual services, dual homing functions, charging
functions, IPTN functions, remote network
access functions, and so on.

U-SYS SoftX3000 SoftSwitch It details the installation procedure of the

System Hardware Installation SoftX3000 hardware components, and matters
Manual needing attention during the installation process.

It covers the detailed procedure of installing the

U-SYS SoftX3000 SoftSwitch SoftX3000 software, including BAM server,
System Software Installation emergency workstation, and client, focusing on
Manual the key points that might cause installation
failure.

U-SYS SoftX3000 SoftSwitch It guides the maintenance engineers to perform

System Routine Maintenance daily maintenance, monthly maintenance, and
Guide yearly maintenance tasks on the SoftX3000.

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 Manual Content
It guides the maintenance engineers to perform
U-SYS SoftX3000 SoftSwitch
recovery operations in the case of emergencies,
System Emergency
such as congestion of global service, AMG, and
Maintenance Manual
TMG, and failure of host and BAM.
It guides the maintenance engineers on how to
U-SYS SoftX3000 SoftSwitch
replace hardware components of the SoftX3000,
System Part Replacement
such as boards, fan frame, LAN Switch, and hard
Guide
disk.

It guides the engineers how to configure various

U-SYS SoftX3000 SoftSwitch
data in the SoftX3000, including configuration
System Operation
steps, preparations, database table referencing
Manual-Configuration Guide
relationships, and command parameters.

U-SYS SoftX3000 SoftSwitch It guides the engineers how to configure various

System Operation data in the SoftX3000, including networking
Manual-Configuration example, configuration script, key parameters
Examples and debugging guidance.
U-SYS SoftX3000 SoftSwitch It guides the engineers how to perform traffic
System Operation measurement operations and how to analyze
Manual-Traffic Measurement traffic measurement results.

It guides the engineers how to use the GUI on

U-SYS SoftX3000 SoftSwitch various clients of the SoftX3000, including
System Operation operations on menus and navigation tree. In
Manual-GUI Guide addition, it introduces the operations on
TableBrowse.

It guides the engineers how to install and use the

U-SYS SoftX3000 SoftSwitch software related to the BAM, including remote
System BAM User Manual maintenance software, anti-virus software,
system customized software, and so on.
It elaborates on the functioning principle of the
U-SYS iGateway Bill User
iGateway Bill. Also, it teaches you on how to
Manual
install, maintain, and operate the product.

Organization

The manual describes all the GUI components and their usage in the SoftX3000.

There are six chapters and two appendixes in the manual.

z Chapter 1 Introduction to GUI introduces the components of SoftX3000
operation and maintenance system.
z Chapter 2 Using MML Client guides you on all available operations on the
client.
z Chapter 3 Using Alarm Management System details the operations on the
alarm management system.

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 z Chapter 4 Using Performance Management System elaborates the
operations on the performance management system.
z Chapter 5 Trace and Maintenance presents the tasks applied in tracing and
maintenance of the SoftX3000.
z Chapter 6 Using GUI on BAM presents the guidance on using the GUI
components on the BAM.
z Appendix A Using Data Table Tools details the operations on using
TableBrowse and ExTableBrowse.
z Appendix B Acronyms and Abbreviations lists the main abbreviations used in
this manual and the corresponding full expressions.

Intended Audience

The manual is intended for the following readers:

z NGN network planning experts
z NGN network administrators
z NGN system engineers

Conventions

The manual uses the following conventions:

I. General conventions

Convention Description
Arial Normal paragraphs are in Arial.

Boldface Headings are in Boldface.

II. Command conventions

Convention Description
Boldface The keywords of a command line are in Boldface.

III. GUI conventions

Convention Description

Button names are inside angle brackets. For example, click

<>
the <OK> button.

[] Window names, menu items, data table and field names

are inside square brackets. For example, pop up the [New

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 Convention Description
User] window.
Multi-level menus are separated by forward slashes. For
/
example, [File/Create/Folder].

IV. Mouse operation

Action Description

Press the left button or right button quickly (left button by

Click
default).
Double Click Press the left button twice continuously and quickly.

V. Symbols

Eye-catching symbols are also used in the manual to highlight the points worthy of
special attention during the operation. They are defined as follows:

Caution Means reader be extremely careful during the operation.

Note Means a complementary description.

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Operation Manual–GUI Guide
U-SYS SoftX3000 SoftSwitch System Table of Contents

Table of Contents

Chapter 1 Introduction to GUI ...................................................................................................... 1-1

1.1 Composition of GUI ........................................................................................................... 1-1
1.1.1 Definition of GUI ...................................................................................................... 1-1
1.1.2 Functions of GUI-Related Software ........................................................................ 1-1
1.2 Description of GUI Components ........................................................................................ 1-1
1.2.1 Overview of GUI Components ................................................................................ 1-1
1.2.2 Menu Bar................................................................................................................. 1-1
1.2.3 Toolbar .................................................................................................................... 1-2
1.2.4 Navigation Tree ....................................................................................................... 1-3
1.2.5 System Result Pane................................................................................................ 1-3
1.2.6 Command Window .................................................................................................. 1-4
1.2.7 Shortcut Keys .......................................................................................................... 1-5
1.2.8 GUI Applications on the BAM.................................................................................. 1-6
1.2.9 GUI Applications on the Client ................................................................................ 1-6
1.3 Starting GUI ....................................................................................................................... 1-7
1.3.1 Starting MML Client................................................................................................. 1-7
1.3.2 Starting Alarm Management System ...................................................................... 1-8
1.3.3 Starting Performance Management System ........................................................... 1-9

Chapter 2 Using MML Client......................................................................................................... 2-1

2.1 Using System Menus......................................................................................................... 2-1
2.1.1 Logging In................................................................................................................ 2-1
2.1.2 Re-logging In ........................................................................................................... 2-1
2.1.3 Logging Out............................................................................................................. 2-2
2.1.4 Changing Password ................................................................................................ 2-2
2.1.5 Managing Office Information ................................................................................... 2-3
2.1.6 Setting Output Configurations ................................................................................. 2-7
2.1.7 Setting Command Timeout Duration..................................................................... 2-10
2.1.8 Saving Input Commands....................................................................................... 2-10
2.1.9 Executing Commands in Batch ............................................................................. 2-12
2.1.10 Stopping Executing Commands in Batch............................................................ 2-19
2.1.11 Setting Printing Options ...................................................................................... 2-20
2.1.12 Printing in Real Time........................................................................................... 2-20
2.1.13 Flushing Printer ................................................................................................... 2-20
2.1.14 Locking Client...................................................................................................... 2-21
2.1.15 Automatically Locking Client ............................................................................... 2-21
2.1.16 Exiting.................................................................................................................. 2-22
2.2 Using Service Menus....................................................................................................... 2-22

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i
Operation Manual–GUI Guide
U-SYS SoftX3000 SoftSwitch System Table of Contents

2.2.1 Starting Alarm Management System .................................................................... 2-22

2.2.2 Starting Performance Management System ......................................................... 2-23
2.3 Using Authority Menus..................................................................................................... 2-23
2.3.1 Classification Operation Authorities ...................................................................... 2-23
2.3.2 Adding Operator Account...................................................................................... 2-24
2.3.3 Modifying Operator Account.................................................................................. 2-25
2.3.4 Deleting Operator Account.................................................................................... 2-27
2.3.5 Adding Workstation ............................................................................................... 2-27
2.3.6 Modifying Workstation........................................................................................... 2-28
2.3.7 Deleting Workstation ............................................................................................. 2-29
2.3.8 Setting Command Group ...................................................................................... 2-30
2.4 Using View Menus ........................................................................................................... 2-31
2.4.1 Overview of Using View Menus ............................................................................ 2-31
2.4.2 Showing or Hiding Windows ................................................................................. 2-31
2.4.3 Showing Tools and Status .................................................................................... 2-32
2.5 Using Window Menus ...................................................................................................... 2-32
2.5.1 Cascading Windows.............................................................................................. 2-32
2.5.2 Tiling Windows Horizontally .................................................................................. 2-33
2.6 Using Help Menus............................................................................................................ 2-34
2.6.1 Using SoftX3000 Online Book............................................................................... 2-34
2.6.2 Using Help Topics ................................................................................................. 2-36
2.6.3 Calling Online Help of Dialog Box: ........................................................................ 2-37
2.6.4 Calling Pop-Up Online Help .................................................................................. 2-37
2.6.5 Fast Finding Explanations of Parameters in Commands...................................... 2-38
2.6.6 Querying Version................................................................................................... 2-39
2.7 Using Management Tab .................................................................................................. 2-39
2.7.1 Overview of Management Tab .............................................................................. 2-39
2.7.2 Browsing Device Panel ......................................................................................... 2-40
2.7.3 Displaying Board Information ................................................................................ 2-43
2.7.4 Resetting Boards................................................................................................... 2-44
2.7.5 Swapping Boards .................................................................................................. 2-45
2.7.6 Querying CPU Usage............................................................................................ 2-45
2.7.7 Querying Memory Usage ...................................................................................... 2-46
2.7.8 Configuring Subscriber Data ................................................................................. 2-47
2.7.9 Maintaining Subscriber Data ................................................................................. 2-49
2.8 Using MML Navigation Tree ............................................................................................ 2-49
2.8.1 Overview of Using MML Navigation Tree ............................................................. 2-49
2.8.2 Using Common Maintenance Pane ...................................................................... 2-50
2.8.3 Querying History Commands ................................................................................ 2-51
2.8.4 Querying Online Help............................................................................................ 2-53
2.9 Using Monitor Tab ........................................................................................................... 2-53
2.9.1 Overview of Using Monitor Tab............................................................................. 2-53

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2.9.2 Trace Management Tasks .................................................................................... 2-54

2.9.3 Maintenance Management Tasks ......................................................................... 2-55
2.10 Using the Toolbar .......................................................................................................... 2-55

Chapter 3 Using Alarm Management System............................................................................. 3-1

3.1 Overview of Alarm Management System .......................................................................... 3-1
3.2 Classification of Alarms ..................................................................................................... 3-1
3.2.1 Classifying Alarms by Type..................................................................................... 3-1
3.2.2 Classifying Alarms by Level .................................................................................... 3-2
3.3 Generic Operations............................................................................................................ 3-3
3.3.1 Starting Alarm Management System ...................................................................... 3-3
3.3.2 Customizing Alarm Colors....................................................................................... 3-4
3.4 Browsing Alarms ................................................................................................................ 3-5
3.4.1 Browsing Fault Alarms ............................................................................................ 3-6
3.4.2 Browsing Event Alarms ........................................................................................... 3-7
3.4.3 Browsing History Alarms ......................................................................................... 3-8
3.4.4 Defining Alarm Filter Settings.................................................................................. 3-8
3.4.5 Filtering Alarms of Malicious Calls and Emergency Calls....................................... 3-9
3.5 Querying Alarms ................................................................................................................ 3-9
3.5.1 Notes on Querying Alarms ...................................................................................... 3-9
3.5.2 Operation Procedure............................................................................................. 3-10
3.6 Alarm Management Operations....................................................................................... 3-11
3.6.1 Deleting History Alarms......................................................................................... 3-11
3.6.2 Masking Alarms..................................................................................................... 3-12
3.6.3 Querying Alarm Configurations ............................................................................. 3-13
3.6.4 Defining Alarm Box Control Settings..................................................................... 3-14
3.6.5 Defining Alarm Statistics ....................................................................................... 3-15
3.6.6 Defining Alarm Box Screen Level ......................................................................... 3-17
3.6.7 Querying Alarm Box Screen Level ........................................................................ 3-18
3.6.8 Defining Sound Durations for Fault Alarms........................................................... 3-18
3.7 Using Other Alarm Related Options ................................................................................ 3-19
3.7.1 Overview of Other Alarm Related Options............................................................ 3-19
3.7.2 Using Shortcut Menu............................................................................................. 3-19
3.7.3 Querying Alarm Explanation Details ..................................................................... 3-20
3.7.4 Saving Alarm Content to File ................................................................................ 3-21
3.7.5 Recovering an Alarm............................................................................................. 3-22
3.7.6 Acknowledging an Alarm....................................................................................... 3-22
3.7.7 Clearing Recovery Alarms .................................................................................... 3-23
3.8 Defining Print Options...................................................................................................... 3-24
3.8.1 Overview of Using Print Options ........................................................................... 3-24
3.8.2 Defining Real Time Print Filter Settings ................................................................ 3-24
3.8.3 Printing Alarm Details in Real Time ...................................................................... 3-25
3.8.4 Flushing the Printer ............................................................................................... 3-25

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Chapter 4 Using Performance Management System................................................................. 4-1

4.1 Overview of Performance Measurement ........................................................................... 4-1
4.2 Generic Operations............................................................................................................ 4-1
4.2.1 Workflow of Performance Measurement................................................................. 4-1
4.2.2 Logging in to the Performance Management System............................................. 4-2
4.3 Cautions and Notes ........................................................................................................... 4-5
4.3.1 Maximum Number of Tasks .................................................................................... 4-5
4.3.2 User Authority.......................................................................................................... 4-5
4.3.3 Measurement entities.............................................................................................. 4-6
4.3.4 BAM time................................................................................................................. 4-6
4.4 Creating a Performance Measurement Task..................................................................... 4-7
4.4.1 General Workflow.................................................................................................... 4-7
4.4.2 Customizing an Entity ............................................................................................. 4-8
4.4.3 Launching the Task Creation Interface ................................................................. 4-11
4.4.4 Defining Task Attributes ........................................................................................ 4-12
4.4.5 Selecting a Measurement Unit .............................................................................. 4-13
4.4.6 Selecting Measurement Entities............................................................................ 4-13
4.4.7 Selecting a Measurement Object .......................................................................... 4-16
4.4.8 Setting Time Properties......................................................................................... 4-18
4.4.9 Defining Entity Thresholds .................................................................................... 4-20
4.4.10 Defining Sampling Parameters and Report Output Mode .................................. 4-22
4.4.11 Measurement Task State .................................................................................... 4-24
4.5 Querying or Dumping Results of a Measurement Task................................................... 4-25
4.5.1 Querying Results of a Measurement Task............................................................ 4-25
4.5.2 Dumping Results of a Measurement Task............................................................ 4-30
4.6 Querying the Details of a Measurement Task ................................................................. 4-30
4.7 Modifying Configuration Information of a Measurement Task......................................... 4-32
4.7.1 Overview of Modifying Task Configuration ........................................................... 4-32
4.7.2 Modifying Task Name ........................................................................................... 4-32
4.7.3 Modifying Task Output Mode ................................................................................ 4-32
4.7.4 Modifying Report Output Device ........................................................................... 4-33
4.7.5 Modifying Measurement Entities ........................................................................... 4-33
4.7.6 Modifying Time Information................................................................................... 4-33
4.7.7 Modifying Sampling Parameters ........................................................................... 4-33
4.7.8 Modifying Measurement Entity Thresholds........................................................... 4-34
4.7.9 Deleting Measurement Entity Thresholds ............................................................. 4-34
4.7.10 Adding Measurement Object............................................................................... 4-34
4.7.11 Deleting Measurement Object............................................................................. 4-34
4.8 Deleting a Performance Measurement Task ................................................................... 4-35
4.9 Activating and Deactivating a Measurement Task .......................................................... 4-35
4.9.1 Overview ............................................................................................................... 4-35
4.9.2 Deactivating a Task............................................................................................... 4-35

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4.9.3 Activating a Task ................................................................................................... 4-35

4.10 Setting Clear Time of a Measurement Task .................................................................. 4-35

Chapter 5 Trace and Maintenance ............................................................................................... 5-1

5.1 Trace and Maintenance Navigation Tree .......................................................................... 5-1
5.2 Interface Trace Tasks ........................................................................................................ 5-2
5.2.1 Overview of Interface Trace Tasks ......................................................................... 5-2
5.2.2 Tracing Using Ping.................................................................................................. 5-3
5.2.3 Tracing with Trace Route ........................................................................................ 5-5
5.2.4 Tracing MGCP Messages ....................................................................................... 5-7
5.2.5 Tracing H.248 Messages ...................................................................................... 5-11
5.2.6 Tracing MRC MessagesMRC ............................................................................... 5-15
5.2.7 Tracing SIP Messages .......................................................................................... 5-17
5.2.8 Tracing H.323 Messages ...................................................................................... 5-20
5.2.9 Tracing SCTP Messages ...................................................................................... 5-23
5.2.10 Tracing M2UA Messages.................................................................................... 5-26
5.2.11 Tracing M3UA Messages.................................................................................... 5-30
5.2.12 Tracing V5UA Messages .................................................................................... 5-34
5.2.13 Tracing IUA Messages........................................................................................ 5-37
5.2.14 Tracing MTP3 Messages .................................................................................... 5-40
5.2.15 Tracing BRA Messages ...................................................................................... 5-44
5.2.16 Tracing PRA Messages ...................................................................................... 5-48
5.2.17 Tracing V5 Messages ......................................................................................... 5-51
5.2.18 Tracing SCCP DPC Messages ........................................................................... 5-55
5.2.19 Tracing SCCP User Messages ........................................................................... 5-58
5.2.20 Tracing SCCP MTP Messages ........................................................................... 5-61
5.2.21 Tracing TCAP SCCP Messages ......................................................................... 5-64
5.2.22 Tracing TCAP User Messages............................................................................ 5-66
5.2.23 Tracing CSP Messages ...................................................................................... 5-70
5.2.24 Tracing Bill Messages ......................................................................................... 5-73
5.2.25 Tracing Circuit Messages.................................................................................... 5-76
5.2.26 Tracing Console Messages................................................................................. 5-79
5.2.27 Tracing STUN Messages .................................................................................... 5-82
5.3 Tracing User Signaling .................................................................................................... 5-85
5.3.1 Overview of User Trace Tasks.............................................................................. 5-85
5.3.2 Tracing Interface Signaling ................................................................................... 5-85
5.3.3 Tracing Call Connections ...................................................................................... 5-89
5.4 Using Maintenance Management Node .......................................................................... 5-92
5.4.1 Overview of Maintenance Management Node...................................................... 5-92
5.4.2 Querying CPU Usage............................................................................................ 5-92
5.4.3 Querying Memory Usage ...................................................................................... 5-94
5.4.4 Querying Inquire Memory...................................................................................... 5-96
5.4.5 Dumping Memory Content .................................................................................... 5-98

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5.4.6 Querying MTP3 Link Status .................................................................................. 5-99

5.4.7 Querying No.7 Link Status .................................................................................. 5-100
5.4.8 Querying Media Gateway Status ........................................................................ 5-101
5.4.9 Querying H.323/SIP Terminal Status .................................................................. 5-101
5.4.10 Querying MGCP/H.248 Terminal Status........................................................... 5-102
5.4.11 Querying Module Communication Status ......................................................... 5-103
5.5 Exporting and Reviewing Trace Results........................................................................ 5-104
5.5.1 Processing Trace Results ................................................................................... 5-104
5.5.2 Using Trace Viewer............................................................................................. 5-105
5.6 Analyzing Signaling Trace Results ................................................................................ 5-109
5.6.1 Functions of Signaling Analysis .......................................................................... 5-109
5.6.2 Description of Signaling Analysis Interface......................................................... 5-109
5.6.3 Signaling Analysis Operations ............................................................................ 5-110

Chapter 6 Using GUI on BAM....................................................................................................... 6-1

6.1 Using BAM Application Software ....................................................................................... 6-1
6.1.1 Understanding Meanings of Service Processes ..................................................... 6-1
6.1.2 Starting BAM Application Software ......................................................................... 6-1
6.1.3 Using Service Management Process ...................................................................... 6-4
6.1.4 Configuring Server Startup Information .................................................................. 6-5
6.2 Using BAM Server Gateway Tool ...................................................................................... 6-6
6.2.1 Overview of BAM Server Gateway Tool ................................................................. 6-6
6.2.2 Starting BAM Server Gateway Tool ........................................................................ 6-6
6.2.3 Creating Connection ............................................................................................... 6-7
6.2.4 Interrupting Connection........................................................................................... 6-9
6.3 Using Workstation Gateway Tool ...................................................................................... 6-9
6.3.1 Overview of Workstation Gateway Tool.................................................................. 6-9
6.3.2 Starting Workstation Gateway Tool....................................................................... 6-10
6.3.3 Creating Connection ............................................................................................. 6-11
6.3.4 Interrupting Connection......................................................................................... 6-12
6.4 Using BAMService Process............................................................................................. 6-13
6.5 Using Smirror Process..................................................................................................... 6-16
6.6 Using Automatic Login Tool............................................................................................. 6-17

Appendix A Using Data Table Query Tools ................................................................................A-1

A.1 Using TableBrowse ...........................................................................................................A-1
A.1.1 Classifying Data on BAM ........................................................................................A-1
A.1.2 Starting TableBrowse .............................................................................................A-1
A.1.3 Using File Menus ....................................................................................................A-3
A.1.4 Using Tools Menus .................................................................................................A-3
A.1.5 Using View Menus ..................................................................................................A-7
A.1.6 Using Window Menus .............................................................................................A-7
A.1.7 Using Shortcut menus ............................................................................................A-8
A.1.8 Displaying Version ..................................................................................................A-9

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A.1.9 Using Toolbar........................................................................................................A-10

A.1.10 Using Shortcut Keys ...........................................................................................A-10
A.2 Using ExTableBrowse .....................................................................................................A-11
A.2.1 Classifying Data on Host ......................................................................................A-11
A.2.2 Using ExTableBrowse ..........................................................................................A-11
A.2.3 Using Toolbar........................................................................................................A-14

Appendix B Acronyms and Abbreviations .................................................................................B-1

Index ................................................................................................................................................ i-1

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Chapter 1 Introduction to GUI

1.1 Composition of GUI

1.1.1 Definition of GUI

The GUI used in this manual refers to the graphic user interface provided by the BAM
server software, client software, and emergency workstation software.

1.1.2 Functions of GUI-Related Software

The "SoftX3000 Operation and Maintenance System" works in a client/server structure.

Table 1-1 shows the functions and features of the components related to the GUI.

Table 1-1 Functions and features of GUI-related components

Component Functions and features

is the server side.
manages and maintains the SoftX3000.
1) receives commands from a local or remote end;
2) sends them to a specific host or terminal;
3) and waits to process the response messages.
BAM stores and transfers the alarm and performance measurement
data

provides multisided and remote maintenance to the SoftX3000.

works as a database.
is a communication channel between the host and the
maintenance terminals
is installed on maintenance terminals.
Client
is also installed on the BAM.

Emergency is the backup of the BAM.

workstation starts to function when BAM fails.

The operations on the BAM server, clients (also known as workstations), and the
emergency workstation are the same. This chapter will elaborate on the operations on
the client.

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1.2 Description of GUI Components

1.2.1 Overview of GUI Components

As shown in Figure 1-1, the GUI of the SoftX3000 client comprises five components:
z Menu bar
z Toolbar
z Navigation tree
z Result window
z Command window

(1)

(2)

(5)
(3)
Command Window

(6)

(7)

(8)

(4)

(1) Menu bar (2) Toolbar (3) Navigation tree

(4) System result pane (5) Operation result pane (6) Command input pane
(7) History command box (8) Command input box

Figure 1-1 GUI of client

1.2.2 Menu Bar

The menu bar contains six menu items:

z System
z Service
z Authority
z View
z Window

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z Help
Table 1-2 lists the functions of the menus.

Table 1-2 Functions of menus

Menu item Functions

Implements re-login, logout, modify password, office direction
management, lock/unlock client, auto lock setting, output window
System
setting, execute batch commands, command timeout setting, and
print functions.
Starts alarm management system and performance management
Service
system.
Manages operator accounts, command groups, and workstation
Authority
authorities.
Shows/hides toolbar and panes, customizes wizard window, and
View
shows task progress.
Window Sets the display mode.

Help Displays the online help and version of client software.

1.2.3 Toolbar

The toolbar contains icons that are often used . These icons provide the same functions
as those of the menus. Table 1-3 lists the functions of the icons.

Table 1-3 Functions of icons in the toolbar

Icon Function

Re-login

Shows/hides navigation tree

Shows/hides output window.

Shows/hides command window

Shows/hides wizard window

Prints

Shows online help of the menu item

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1.2.4 Navigation Tree

The navigation tree window contains four tabs:

z Management
z MML Commands
z Monitor
z Search
Table 1-4 shows the functions of the four tabs.

Table 1-4 Functions of tabs in the navigation tree

Tabs Functions
Provides subscriber management and device management
functions.

Provides a tree-shape navigation of MML commands.

Provides signaling interface trace, user interface trace, and

device maintenance functions.

Provides the fuzzy search function. You can search MML

commands by entering the key words.

1.2.5 System Result Pane

The system result pane contains four tabs:

z Management
z Alarm
z Performance
z Debug
Table 1-4 shows the functions of the four tabs.

Table 1-5 Functions of tabs in the system result pane

Tabs Functions
Exports all information related to operation and maintenance and
Management MML commands, including the results of scripts returned from the
BAM.
Debug Exports information related to software debugging.

Performance Exports information related to performance measurement.

Alarm Exports information related to alarm management system.

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1.2.6 Command Window

I. Overview of Command Window

The command window consists of five parts:

z Operation result pane
z Command input pane
z History command box
z Command input box
z Shortcut icons
Here are the descriptions of the five parts.

II. Operation Result Pane

The operation result pane contains three tabs:

z Common Maintenance
z History Command
z Help Information
Table 1-6 shows the functions of the three tabs.

Table 1-6 Functions of tabs in the operation result pane

Tabs Functions
Common
Returns the execution results of commands from the BAM.
Maintenance
Records all commands running results in the current login,
History Command
including failed results.

Displays the online help for commands and nodes in the

navigation tree.
Each help page includes:
Help Information z Functions
z Notes
z Parameter description
z Examples.

III. Command Input Pane

The command input pane displays the command to be sent from the client to the BAM.
It has two functions:
z Displays the commands you enter in the command input box and the command
script by selecting the commands in the history command box.
z Provides an input interface for command scripts.

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IV. History Command Box

It displays the commands that have been successfully executed in the current login.
The system can store up to 1000 history commands. By default, it is set to 100.
You can modify the number of history commands. In addition, the history commands
are also displayed in the “history command” tab of the operation result pane. Refer to
section 2.8.3 querying history commands for details.

V. Command Input Box

The command input box is where you enter and run MML commands. You also have to
specify the parameters under the command input box.
There are two types of parameters. The red ones are mandatory parameters, and the
black ones are optional.

VI. Shortcut Icons

There are four icons right to the history command box and command input box.
Table 1-7 lists their functions.

Table 1-7 Functions of the icons

Shortcut icons Functions

Select the next history command. (Shortcut key <F8>)

Select the previous history command. (Shortcut key <F7>)

Display parameter input pane. (Shortcut key<Enter>)

Execute the command. (Shortcut key <F9>)

1.2.7 Shortcut Keys

The client software has some shortcut keys to help you use the client efficiently.
Table 1-8 lists the functions of the shortcut keys.

Table 1-8 Functions of shortcut keys

Shortcut keys Functions

F1 Display the online help of the current window.
F2 Show/hide the navigation tree.
F3 Show/hide the system result pane.
F4 Show/hide the command window.
F6 Clear all information in the common maintenance pane.

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Select the previous history command in the command

F7
window.
F8 Select the next history command in the command window.
F9 Display all command scripts in the command input pane.

1.2.8 GUI Applications on the BAM

The GUI applications on the BAM are distributed in two program folders: U-SYS
SoftX3000 Operation and Maintenance Center and Administrative Tools.
You can select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center]
to use a specific function from the list as shown in Figure 1-2.

Figure 1-2 GUI applications on the BAM

There are two processes involved in the GUI applications on the BAM:
z BAM Service
z Smirror
You can start or stop them in the service window by selecting
[Start/Programs/Administrative Tools/Services].

Note:
All GUI applications are running on Windows 2000 Server and SQL Server 2000.

1.2.9 GUI Applications on the Client

The GUI applications on the client are included in U-SYS SoftX3000 Operation and
Maintenance Center.

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You can select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center]

to use a specific function from the list as shown in Figure 1-3.

Figure 1-3 GUI applications on the client

Note:
On the client, you cannot use the AutoLogin Tool to set the automatic login of the
system.

The client does not have the following features comparing with the GUI applications on
the BAM:
z U-SYS SoftX3000 Server
z U-SYS SoftX3000 Server Gateway Tool
z Administrative Tools

1.3 Starting GUI

1.3.1 Starting MML Client

You can start the MML client from the windows [Start] menu. Proceed as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Operation and Maintenance System], and the [Operator
Login] dialog box is displayed as shown in Figure 1-4.

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Figure 1-4 Logging in the system

2) Select the office in the drop-down list box "Office Name".

When you select another office, the IP address displayed in the “Office IP Address” will
also change accordingly. Here we select “SZ-SOFTX3000”.
3) Enter the account and password.
4) Click <OK>.
When the BAM to log in is an authorized one, its IP address will be displayed in the
status area at the bottom right corner, indicating that connection success, as shown in
Figure 1-5.

Figure 1-5 Connected to BAM

1.3.2 Starting Alarm Management System

You can start the alarm management system from the windows [Start] menu. Proceed
as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Operation and Maintenance System/U-SYS SoftX3000
Alarm Management System], and the [Operator Login] dialog box is displayed as
shown in Figure 1-6.

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Figure 1-6 Starting the alarm management system from windows start menu

2) Select the office in the drop-down list box "Office Name".

3) Enter the operator name and password.
4) Click <OK>. The system will start the alarm management system, as shown in
Figure 1-7.

Figure 1-7 Main interface of alarm management system

Note:
Here we only introduce how to start the alarm management system. For its usage, refer
to chapter 3 “Using Alarm Management System”.

1.3.3 Starting Performance Management System

Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center/U-SYS

SoftX3000 Performance Management System].

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Note:
Here we only introduce how to start the performance management system. For its
usage, refer to chapter 4 “Using Performance Management System”.

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Chapter 2 Using MML Client

2.1 Using System Menus

2.1.1 Logging In

Proceed as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Operation and Maintenance System], and the [Operator
Login] dialog box is displayed as shown in Figure 2-1.

Figure 2-1 Logging in the system

2) Select the office in the drop-down list box "Office Name".

When you select another office, the IP address displayed in “Office IP Address” will
change accordingly. Here we select “SZ-SOFTX3000”.
3) Enter the account and password.
4) Click <OK>.
When the BAM to log in is an authorized one, its IP address will be displayed in the
status area at the bottom right corner, indicating that the connection succeeds, as
shown in Figure 2-2.

Figure 2-2 Connected to BAM

2.1.2 Re-logging In

If you want to log in with another account after logging in the system, proceed as
follows:

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1) Select [System/Relogin] in the main interface of the client, and the confirmation
dialog box is displayed as shown in Figure 2-3.

Figure 2-3 Confirming to re-log in

2) Select <Yes>. The [Operator Login] dialog box will appear.

You can now log in with another account.

2.1.3 Logging Out

To log out without exiting the client, proceed as follows:

1) Select [System/Logout] in the main interface of the client, and the confirmation
dialog box is displayed as shown in Figure 2-4.

Figure 2-4 Confirming to log out

2) Click <Yes>. Now “Disconnected” will be displayed in the status area, as shown in
Figure 2-5.

Figure 2-5 Disconnected from BAM

2.1.4 Changing Password

Proceed as follows to change the password of the current account:

1) Select [System/Change Password] in the main interface of the client, and the
confirmation dialog box is displayed as shown in Figure 2-6.

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Figure 2-6 [Change password] dialog box

2) Enter the three fields in Figure 2-6.

3) Click <OK>.

Note:
z If you forget your password, contact the administrator to get a new one.
z Change your password regularly. The password should be at least six digits.

2.1.5 Managing Office Information

I. Overview of Managing Office Information

If you have not added the IP address of any BAM when installing the client software, the
information displayed in Figure 2-1 will be blank. You have to add the IP address of a
valid BAM before logging in to it.

II. Setting Office Information

Proceed as follows:
1) Select the <Office…> button to the right of “Office Name” in Figure 2-1, and the
[Manage Office Information] dialog box is displayed as shown in Figure 2-7.

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Figure 2-7 Setting office information

Note:
z Alternatively, you can set the office information by selecting [System/Office
Management] in the main window of the client. The same dialog box will appear as
shown in Figure 2-7.
z If the client is installed on a BAM, the system has automatically assigned the IP
address 127.0.0.1 to the client.

2) Enter the office name, for instance, SZ-SOFFX3000.

3) Enter the public IP address of the BAM. Here, take 10.70.33.62 for an example.
4) Click <Set>, and the office information setting is complete as shown in Figure 2-8.

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Figure 2-8 Setting office information complete

To add another office, enter the office name and IP address, and click <Set>. When you
have completed adding offices, click <Close>.

III. Removing Office Information

Proceed as follows:
1) Select the office to be deleted in the list of the [Manage Office Information] dialog
box, as shown Figure 2-9.
2) Click <Delete>, and the confirmation dialog box appears as shown in Figure 2-10.
3) Click <Yes>, and the selected office is deleted.

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Figure 2-9 Selecting the office to be deleted

Figure 2-10 Confirming to delete the office

IV. Modifying Office Information

Proceed as follows:
1) Select the office to be modified in the [Manage Office Information] dialog box.
2) Change the IP address.
3) Click <Set>, and the information of the office is changed.

Note:
You can only change the IP address of the office in the above method. To change the
office name, you have to delete it and add another one.

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2.1.6 Setting Output Configurations

I. Overview of Setting Output Configuration

The output information, including the maintenance, alarm, performance measurement,

and software commissioning information, are helpful in locating faults during
deployment, upgrade, and daily maintenance. However, the browsing space in the
output pane is limited. It can be difficult to read the output information, especially when
there is huge output.
To solve the problem, you can save the output information over a certain period to a text
file in the local hard disk for future reference.

II. Operation Procedure

Proceed as follows to save the output information:

1) Select [System/Output Window Setting…] in the main interface of the client, and
the [Output Configuration] dialog box is displayed as shown in Figure 2-11.
2) You can select the four panes to define the output settings of maintenance
information, alarm information, performance measurement information, and
software commissioning information respectively.

Figure 2-11 Setting output configuration

3) Take maintenance information for an instance. Select “Maintain Output” pane.

4) In the “Output to file” field, select the button right to “Output”, and the [Save
Output File As] dialog box is displayed as shown in Figure 2-12.

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5) Specify the path and name of the output file.

Figure 2-12 Saving the output file

Note:
The default path is D:\SoftX3000\Output, and the default file type is text format *.txt.

6) Click <Save>, and the system returns to the [Output Configuration] dialog box.
The “Output” column displays the path and name of the output file. The check box to the
right of the button indicates that the maintenance information is ready to be save to
a specific file, as shown in Figure 2-13.

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Figure 2-13 Setting output configuration

Note:
In the [Output to file] field, the “Auto save” option defines the maximum capacity of
output files (unlimited by default), and the “Time output to file” defines the time segment
during which the system exports the information to files.

If you do not want to print the maintenance information immediately, deselect the check
box [To printer] in the [Printer] field, and then click <OK>. The system starts to store the
maintenance information to a designated file.

III. Exporting Information to File

To stop exporting the maintenance information to a file, proceed as follows:

Solution 1
1) Select [System/Output Window Setting] on the client. The [Output Configuration]
dialog box appears.
2) Clear the check box to the right of
3) Click <OK>.
Solution 2
Close the client software directly, that is, select [System/Exit] on the client.

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2.1.7 Setting Command Timeout Duration

You need to adjust the command timeout duration according to the communication
status between the client and the Bam. When there are frequent "no responses" from
the BAM, proceed as follows:
1) Select [System/Command Timeout Setting…] in the main interface of the client,
and the [Command Time Out] dialog box is displayed as shown in Figure 2-14.

Figure 2-14 Setting command timeout duration

2) When you finish setting, click <OK>.

Table 2-1 Description of command timeout parameters

Command
MML Command Time Out Monitor Command Time Out
description
The maximum duration from a command is sent to the BAM to
Meaning
the BAM responses
Types Text Binary
Location MML navigation tree Monitor navigation tree
Unit Second Second

Range of value 20–600 10–100

Default value 80 20

If no response is received from the BAM, the client will render the operation failure.

2.1.8 Saving Input Commands

You can save the MML commands executed at the client to a text file for future
reference. When you repeat the operation, or carry a batch of commands similar to the
saved input ones, you can directly use the text file. During daily maintenance, you have
to frequently query the status of the equipment and the network, CPU usage, signaling
link status, and gateway registration status.

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In this case, you can use the saved input commands to improve the efficiency.
Proceed as follows to save the input commands:
1) Select [System/Save Input Commands] (or press shortcut key <Ctrl+S>), and the
[Save input commands to file] dialog box is displayed as shown in Figure 2-15.

Figure 2-15 Saving the input commands to file

Note:
The default path of output file is D:\SoftX3000\Output. The default file type is text. The
naming convention for the output file is CMD-YYMMDDHHMM, in which YY stands for
two digits of year, MM stands for month, DD stands for date, HH stands for hour, and
MM stands for minute.

2) Specify the path and name of the output file in Figure 2-15.
3) When you finish setting, click <Save>.
Now the option “Save Input Commands” will be changed to ”Stop Save Input
Commands”, indicating that the system has started saving the MML commands to file.
To stop saving input commands to file, select [System/Stop Save input Commands] or
press <Ctrl+S>. The option “Stop Save Input Commands” will be changed back to
“Save Input Commands”, indicating that the system has finished saving the MML
commands to file.

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2.1.9 Executing Commands in Batch

I. Overview of Executing Commands in Batch

Executing commands in batch is to improve the efficiency of deployment, maintenance

and upgrade, during which you have to execute a large amount of commands and
which usually takes a lot of time. SoftX3000 provides a function which enables you to
run a command script file instead of executing all the commands one by one.
There are two types of batch execution—immediate execution and time execution.

II. Immediately Executing Commands in Batch

It is usually used during deployment. Proceed as follows:

1) Prepare the command script file.
The script file can be made for data configuration or daily maintenance. The name can
be “R2_interface.txt” for instance.
2) Log in the SoftX3000 client.
3) Select [System/Execute Batch Commands] (or press <Ctrl+E>) in the main
interface of the client, and the [Execute Batch Commands] dialog box is displayed
as shown in Figure 2-16.
4) Select <Browse…> next to “Specify batch file”. Specify the storing path for the
script file “R2_interface.txt”, as shown in Figure 2-16.

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Figure 2-16 Executing commands in batch

5) In the [Set execution manner] field, select “Immediate execution”.

Note:
In the “Immediate execution” mode, only one script file can be executed at a time. This
mode is usually used in data configuration during deployment.

6) Click <OK>. The system will check the grammar of the script file. If no error is
found, the execution dialog box will be displayed, as shown in Figure 2-17.

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Figure 2-17 Results of immediate executing commands in batch

7) Select the “Execute type”. Here we select “Execute all”.

8) Click <Go>.
Here are the description of the modes:
z Execute all: All commands in the script file will be executed.
z Execute Step by Step: You have to click <Go> after the system executed each
line.
z Execute with Break Point: The system executes the command lines till the first
break point. If you wish to continue execution, click <Go> and the system will
continue execution till the next break point. Refer to the note after Figure 2-20 on
how to set a break point.
z Execute range: All commands in the range will be executed. You have to specify
the range if you select this mode.
9) The error prompt appears as shown in Figure 2-18. The cursor stops in the line of
error. Click <No>. Modify the error in the script.

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Figure 2-18 Error prompt when executing the script

10) Correct the error line in Figure 2-17.

This windows is similar to that of the Wordpad. It has the same shortcut keys as the
wordpad, such as <Ctrl+F> for Find, <Ctrl+H> for Replace, and <Ctrl+S> for Save.
If you click <Yes> in Figure 2-18, the system skips the error line and continues the
execution.
11) Select <Save>.
12) Select “Execute Step by Step” in [Execute type].
13) Click <Go>, and the system will continue executing the script.
When the system completes the execution, the “Execute complete” prompt will be
displayed. In the execution result area, you will see the details of the command lines
successfully and unsuccessfully executed. It also includes the line and row number of
the current error line, as shown in Figure 2-19.

Figure 2-19 Execution result area

Before execution, you can specify the “Sending commands interval(s)” (in seconds).
In addition, you can specify the path to store the details of the “Failed and unexecuted
commands”. Figure 2-20 lists the content of such a file.

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Figure 2-20 An list of failed and unexecuted commands

To set break point in the script file:

14) Select the line to set the break point.
15) Click <Set breakpoint>. There will be a brown circle in front of the line, as shown in
Figure 2-21.
To clear the break point, repeat the above operation.

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Figure 2-21 Setting a break point

Note:
The lines with // are remark lines, and will be ignored and skipped during execution.

III. Executing Commands in Batch By Time

It is frequently applied in daily maintenance. Proceed as follows:

1) Prepare the command script file.
The script file can be made for data configuration or daily maintenance. The name can
be “R2_interface.txt” for instance.
2) Log in the SoftX3000 client.
3) Select [System/Execute Batch Commands] (or press <Ctrl+E>) in the main
interface of the client, and the [Execute Batch Commands] dialog box is displayed
as shown in Figure 2-22.
4) Select <Browse…> next to “Specify batch file”. Specify the storing path for the
script file “R2_interface.txt’, as shown in Figure 2-22.

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Figure 2-22 Executing commands in batch by time

5) In the “Set execution manner” field, select “Time execution”.

The choice means that the commands in the script file will be executed at a constant
interval.

Note:
You can also specify multiple script files in this mode, which is frequently applied in the
query operation in daily maintenance. The default execution interval between two
commands is 50 ms.

6) Specify the time and date for the first script file in “Time execution”. Click <Add>,
and the file is added as shown in Figure 2-23.
7) You can repeat the above steps to add more files, as shown in Figure 2-23.

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Figure 2-23 Executing commands in batch by time

8) Click <OK> to finish the settings.

The system will automatically execute “R2_interface.txt” at 18:18 on Nov 8, 2004, and
execute “add vsb.txt” at 23:50 on the same day.

Note:
When you select multiple script files in this mode, set the interval long enough so that
the system can complete executing the first file before starting with the next one.

2.1.10 Stopping Executing Commands in Batch

When the system is executing the commands in batch, you can stop the following two
types of modes:
z Immediately executing commands in batch
z Executing commands in batch by time
To stop the first mode, directly click <Stop> in Figure 2-17.

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In the second mode, the system will automatically start executing the script files in
sequence. The [Execute Batch Commands] item on the [System] menu becomes
invalid, but [Stop Execute Batch Commands] becomes valid. You can click this menu to
stop executing commands in batch.

2.1.11 Setting Printing Options

You might frequently need to print out the information displayed on the BAM. To do so,
proceed as follows:
1) Select [System/Print Setup], and the print setup dialog box is displayed as shown
in Figure 2-24.

Figure 2-24 Setting printing options

2) Set the options according to your requirement.

3) Click <OK>.

2.1.12 Printing in Real Time

To print in real time, select [System/Realtime Print].

The system will not immediately print the real time alarm report until there is enough
content to fill up a page.
If you want to print information in real time, remember to select [System/Flush Printer]
after the system generates real time alarms.

2.1.13 Flushing Printer

To flush the printer, select [System/Flush Printer].

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If the buffer is empty, a blank page will be printed.

The printer will print all content in the buffer until it is empty.

2.1.14 Locking Client

You can lock the client to avoid access by unauthorized user when you are absent.
Proceed as follows:
1) Select [System/Lock System], the system is locked, and a prompt appears as
shown in Figure 2-25.

Figure 2-25 Enter your password after locking the client

2) Enter the correct password.

3) Click <OK>, and you returns to the client interface.

2.1.15 Automatically Locking Client

To avoid unauthorized user using the client when you are absent, you can also set a
timeout duration after which the system will automatically lock the client. Proceed as
follows:
1) Select [System/Auto Lock Setting], and the [Configure Auto Lock Setting] dialog
box is displayed as shown in Figure 2-26.

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Figure 2-26 Configuring automatic locking settings

2) Select [Enable Lock].

3) Specify the time after which the system locks the client. The valid range is 1–360.
4) Click <OK>.
For example, in Figure 2-26 the system will lock the client in 30 minutes.

2.1.16 Exiting

Select [System/Exit] to exit the client.

2.2 Using Service Menus

2.2.1 Starting Alarm Management System

There are two ways to start the alarm management system:

1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Alarm Management System].
2) After logging on to the client, select [Service/Alarm Management System], as
shown in Figure 2-27.

Figure 2-27 Starting the alarm management system from the client

Note:
Here we only introduce how to start the alarm management system. For its usage, refer
to chapter 3 “Using Alarm Management System”.

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2.2.2 Starting Performance Management System

There are two ways to start the performance management system:

1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Performance Management System].
2) After logging on to the client, select [Service/Performance Management System].

Note:
Here we only introduce how to start the performance management system. For its
usage, refer to chapter 4 “Using Performance Management System”.

2.3 Using Authority Menus

2.3.1 Classification Operation Authorities

The SoftX3000 client assigns to users different levels of authorities—operator,

workstation, and command group.

I. Operator

Each operator must have a valid account to log in the SoftX3000 client. The system has
two default accounts—SoftX300 and Guest. The “SoftX3000” account has the highest
authorities, and the “Guest” account has the lowest authorities. You can add new
operator accounts according to the requirements. To ensure security to the system,
each account must have an complicated enough password.

Note:
The system administrator accounts, including the “SoftX3000” account, are configured
when you install the BAM software.

II. Operator Domain and Operator Group

You can use the following three commands to set operator domain and operator group:

Command Usage
Define the domain in which the operator has certain level of
ADD DOMAIN
authorities

Define the level of authorities in the operator domain, for

ADD DOMAUTH
instance, managing the telephone number in a certain range.

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Command Usage
ADD OPGRP Define the available operator group of the operator.

III. Workstation

A workstation is the computer that you log in to operate on. The BAM is also a
workstation. You can only operate on an authorized workstation to maintain the
SoftX3000. The intersection of the authorities of the workstation and the current login
account is the actual authority you have.

IV. Command Group

You can also assign authorities to a workstation by command groups. This mode
increases the efficiency of assigning authorities. You don't have to assign the
authorities of commands one by one.
The system has already defined some command groups:
z Subscriber management
z Ticket query
z GUEST
z SYS
You can modify and use all command groups except “SYS”. There are some empty
command groups for you to customize.

Note:
You can only use the system administrator account to manage the authorities.

2.3.2 Adding Operator Account

I. Operation Procedure

Proceed as follows:
1) Select [Authority/Accounts/Add…] in the main client interface, and the [Accounts
Management] dialog box is displayed as shown in Figure 2-28.

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Figure 2-28 Adding an operator account

2) Enter or select the authority attributes.

3) Click <OK>. You have completed adding an operator account.

II. Description of Parameters

The account is case-sensitive. You cannot leave it blank or create an existing account.
The start time and end time specifies the duration in which the operator has authority.
The system administrator and GUEST operator are not limited by these two parameters.
For common operators, if these two parameters are not defined, there is no duration
limitation on authority.
The system administrator (using the G_SYS command group) enjoys the highest
authorities, and can use all commands. The guest operator can only use the
commands in the G_GUEST command group. The authorities of common operators
are defined by operator group and operator domain.

Note:
You can also use the command ADD OP to add an operator account in the command
window. After adding an account, you have to use SET OPTM to set the operation
duration of the account.

2.3.3 Modifying Operator Account

Proceed as follows:
1) Select [Authority/Accounts/Modify…] in the main interface of the client, and the
[Please Select Operator] dialog box appears, as shown in Figure 2-29.

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Figure 2-29 Selecting an account to modify

2) Select the account to be modified.

3) Click <OK>, and the [Accounts Management] dialog box appears as shown in
Figure 2-30.

Figure 2-30 Modifying an operator account

4) Modify the password, start time, end time, operator group, and operator domain.
5) Click <OK>, and the modification is completed.

Note:
In Figure 2-30, you cannot modify the operator name and operator description. You can
also modify the start time and end time using the command SET OPTM.

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2.3.4 Deleting Operator Account

Proceed as follows:
1) Select [Authority/Accounts/Delete…] in the main interface of the client, and the
[Please Select Operator] dialog box appears, as shown in Figure 2-29.
2) Select the account to be deleted.
3) Click <Delete>, and a confirmation dialog box appears as shown in Figure 2-31.

Figure 2-31 Confirming whether to delete the operator account

4) Click <Yes>, and the account is deleted.

Note:
z You cannot delete the system administrator account “SoftX3000" or Guest.
z You can also use the command RMV OP to delete an operator account in the
command window.

2.3.5 Adding Workstation

I. Operation Procedure

Proceed as follows:
1) Select [Authority/Workstation/Add…] in the main client interface, and the [WS
Management] dialog box is displayed as shown in Figure 2-32.

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Figure 2-32 Adding a workstation

2) Enter the workstation name and IP address.

3) Set the authority for the workstation.
4) Click <OK>.
If the operation is successful, the system will prompt whether to add another
workstation. Otherwise, the system will prompt that the workstation already exists, or
the IP address is incorrect.

II. Notes on Adding a Workstation

z The workstation name is not case-sensitive. You cannot leave it blank or use the
name of an existing workstation.
z The IP address must be a valid one. Like the workstation name, you cannot use
the IP address of an existing workstation.
z If you do not set the workstation authority, by default it will have the lowest
authority G_GUEST.
z To ensure that a legal operator can log in the SoftX3000 client, you have to
allocate an account and password by selecting [Authority/Accounts/Add…].
z You can also use the command ADD WS to add a workstation in the command
window.

2.3.6 Modifying Workstation

Proceed as follows:
1) Select [Authority/ Workstation /Modify…] in the main interface of the client, and the
[Please Select WS] dialog box appears, as shown in Figure 2-33.

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Figure 2-33 Selecting a workstation to be modified

2) Select the workstation to be modified.

3) Click <OK>, and the [WS Management] dialog box appears as shown in
Figure 2-34.

Figure 2-34 Modifying a workstation

4) Modify the name, IP address, and authority of the workstation.

5) Click <OK>, and the modification is completed.

2.3.7 Deleting Workstation

Proceed as follows:
1) Select [Authority/ Workstation /Delete…] in the main interface of the client, and the
[Please Select WS] dialog box appears, as shown in Figure 2-33.
2) Select the workstation to be deleted.
3) Click <Delete>, and a confirmation dialog box appears as shown in Figure 2-35.

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Figure 2-35 Confirming whether to delete the workstation

4) Click <Yes>, and the workstation is deleted.

I. Notes on Deleting a Workstation

You can only delete a workstation when you log in as a system administrator. After
deletion, all authorities granted to the workstation are also deleted.
z You cannot delete the "super” workstation of BAM.
z If the workstation to be deleted is still in use, you have to reduce the authority of
the current login operator to G_GUEST before you can delete the workstation.
z You can also use the command RMV WS to delete a workstation in the command
window.

2.3.8 Setting Command Group

You can modify the commands in a certain command group only when you log in to the
client as system administrator. Proceed as follows:
1) Select [Authority/Command Group/Add…] in the main client interface, and the
[Command Group Authority Setting] dialog box is displayed as shown in
Figure 2-36.

Figure 2-36 Modifying a command group

2) Selecting a command group to be modified.

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3) Select the commands in the command group according to your requirement.

4) Click <OK>, and you have completed the customization of the command group.

Note:
z You can also use the command ADD CCG to modify a command group in the
command window.
z To remove and query a command group, use the command RMV CCG and LST
CCG in the command window.

2.4 Using View Menus

2.4.1 Overview of Using View Menus

The [View] menus help you show and hide the following items:
z Navigation tree
z Output window
z Command window
z Alarm tab
z Performance tab
z Debug tab
z Tool bar
z Status bar

2.4.2 Showing or Hiding Windows

Proceed as follows:
1) In the [U-SYS SoftX3000 Operation and Maintenance System] window, select
[View/ ”window name” (for example, Navigation Tree or Command Window)].
2) The selected window is displayed. Click this menu item again. The window is
hidden.

Note:
z By default, only the [Management] tab is displayed.
z After selecting “Alarm”, “Performance”, and “Debug”, the alarm tab, performance
tab, and debug tab are displayed in the output pane.

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2.4.3 Showing Tools and Status

The [View] menus help you show or hide the toolbar and the status bar. Proceed as
follows:
1) In the [U-SYS SoftX3000 Operation and Maintenance System] window, click
[Toolbar] or [Status bar] on the [View] menu.
2) The selected toolbar or status bar is displayed. Click this menu item again. The
toolbar or status bar is hidden.

Note:
z You can implement re-login, show/hide navigation tree, show/hide output window,
show/hide command window, print in real time, and view online help information by
selecting the corresponding item on the toolbar.
z The status bar displays the workstation state. “Connected” means online.
“Disconnected” means offline.

2.5 Using Window Menus

The menus help you cascade and tile multiple windows, arrange icons, and close all
windows.

2.5.1 Cascading Windows

To cascade multiple windows, select [Windows/Cascade] in the main interface of the

client, as shown in Figure 2-37.

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Figure 2-37 Cascading windows

2.5.2 Tiling Windows Horizontally

To tile windows horizontally, select [Windows/Tile Horizontally] in the main interface of

the client, as shown in Figure 2-38.

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Figure 2-38 Tiling windows horizontally

2.6 Using Help Menus

You can obtain help information through the [Help] menu or the online help window.

2.6.1 Using SoftX3000 Online Book

The online book is a comprehensive online help of all components in the SoftX3000. To
use it, proceed as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Online Book] on the BAM or client, and the online book
is displayed as shown in Figure 2-39.

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Figure 2-39 [U-SYS SoftX3000 Online Book]

The left pane contains the following tabs:

Contents: It lists all online help items in the structure of the SoftX3000 operation and
maintenance system.
Index: It provides index-based search function. All online help items are arranged in
alphabetic order.
Search: It provides fuzzy-match search function. You can define search conditions by
logical relationship.
Favorite: You can add bookmarks here to fast locate the frequently-used help
information.
2) Select the search mode as needed for online help.

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2.6.2 Using Help Topics

Proceed as follows:
1) In the [U-SYS SoftX3000 Operation and Maintenance System] window, select
[Help/Help Topics] or press the key <F1>. The client online help window is
displayed as shown in Figure 2-40.

Figure 2-40 Starting online help through menu or toolbar

The left pane contains the following tabs:

Contents: It lists all online help items in the structure of the SoftX3000 operation and
maintenance system.
Index: It provides index-based search function. All online help items are arranged in
alphabetic order.
Search: It provides fuzzy-match search function. You can define search conditions by
logical relationship.
Favorite: You can add bookmarks here to fast locate the frequently-used help
information.
2) Select the search mode as needed for online help.

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Note:

You can also open the online help window as shown in Figure 2-40 by clicking on
the toolbar. The online help windows started through the menu or toolbar in the other
interfaces all support query of operation-related help information.

2.6.3 Calling Online Help of Dialog Box:

To see the online help of a certain dialog box, press <F1>. The online help of the dialog
box will be displayed as shown in Figure 2-41.

Figure 2-41 Calling online help of dialog box

2.6.4 Calling Pop-Up Online Help

When you stop your cursor on a button or parameter input field, a square box will be
displayed, indicating the function of the button, and the range of value and default value
of the parameter. Figure 2-42 shows the details.

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Figure 2-42 Calling pop-up online help

2.6.5 Fast Finding Explanations of Parameters in Commands

1) Enter a command to be executed (for example, ADD SIPTG) in the input box, and
then press <Enter>.
2) Enter a value in the text box after a parameter. Observe which parameter changes
and select this parameter. Press <CTRL+C> to copy it.
3) Open [Help Information] tab, and unfold the [Parameter ID] node. Click the tab and
then press <CTRL+F> to display a dialog box as shown in Figure 2-43.

Figure 2-43 [Find] dialog box

4) Click [Find What] field and press <CTRL+V> to stick the parameter name into this
field. Click <Find Next> button, and the system will search this parameter in the
command help page and leave the cursor on the parameter name.

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2.6.6 Querying Version

To query version of the client software:

Select [Help/About], and the version information is displayed as shown in Figure 2-44.

Figure 2-44 Querying version

2.7 Using Management Tab

2.7.1 Overview of Management Tab

The system management operations comprises two sections—device management

and subscriber management. In the navigation tree of the client interface, click the
[Management] pane, and the navigation tree is changed as shown in Figure 2-45.

Figure 2-45 Working on system management pane

The device management node includes the following sub-nodes:

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z Browsing device panel

z Displaying board information
z Resetting boards
z Swapping boards
z Querying CPU usage
z Querying memory usage
The subscriber management node is composed of two parts—subscriber
configurations and common operations.
Subscriber configurations include:
z Number segment configuration
z Centrex configuration
z Voice subscriber configuration
z BRA subscriber configuration
z V5 subscriber configuration
z Multimedia subscriber configuration
Common operations include:
z Voice subscriber common operations
z V5 subscriber common operations
z Multimedia subscriber common operations

2.7.2 Browsing Device Panel

The device panel displays the board configuration in all slots of the current frame.
Proceed as follows to browse the device panel:
1) Double click [Device Management] node in the management pane, and the device
management window is displayed as shown in Figure 2-46.

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Figure 2-46 Device management window

2) Double click the “shelf 0” to be queried, and a system panel diagram appears as
shown in Figure 2-47, displaying the configuration of boards in the frame.

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Figure 2-47 Device panel

The color section in the middle of Figure 2-47 is board view. Here is an description of
different colors:
z Red means that the board has been configured with data, but is not working
properly.
z Green means that it is a normal active board.
z Blue means that it is a normal standby board.

z The symbol indicates that the board has a pinch board (or sub-board). There
are two colors of the symbol: green means the pinch board is working normally,
and gray means the pinch board is faulty.
The black bar at the bottom displays the status of boards. The information of faulty
boards is also displayed, including slot number and board type (front board or back
board).

Note:
When the board indicator is green or blue, the board is normal, but the service might
not be normal yet.

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The [Single] pane on the right of Figure 2-47 can display and help you add, remove,
and modify hardware configurations.

2.7.3 Displaying Board Information

Proceed as follows:
1) Right click the board to be queried in the device panel, and a shortcut menu will be
displayed as shown in Figure 2-48.

Figure 2-48 Shortcut menus

Note:
z For the alarm board ALUI, you can only query and reset it.
z You can only swap the active board.
z You cannot see any shortcut menus when you right click the power board UPWR.

2) In Figure 2-48, select [Display Board] in the shortcut menu, and a dialog box will
be displayed as shown in Figure 2-49. The dialog box specifies the name, status,
physical memory, available memory, CPU usage, and many other information of
the board.

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Figure 2-49 Displaying board information

2.7.4 Resetting Boards

I. Overview of Resetting Board

You have to reset a board when there is logical disorder during operation of the board,
and that the board cannot work normally and has to be restored.
The reset operation is to send a hot-reboot command from the BAM. When all boards in
a frame are faulty, or when the system crashes and you cannot reset the board by
selecting the [Reset Board] option on the device panel, you have to unplug and plug the
active and standby SMUIs to reset the frame.

II. Cautions of Resetting Board

You can only reset a board when it is faulty, or when the system crashes, or during
major software upgrade.
The reset operation will affect the services provided by the board. Be cautious in your
operation.
Never reset a board frequently.
Do not reset a board when it is normal.
To reset a board, reset the standby one first. Wait till it is running normally before you
can reset the active one.

III. Operation Procedure

Proceed as follows:

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1) Right click the board to be reset in the device panel, and a shortcut menu will be
displayed as shown in Figure 2-48.
2) Select the [Reset Board] option, and a confirmation dialog box will be displayed as
shown in Figure 2-50.

Figure 2-50 Confirming to reset the board

3) Click <Yes>. The system starts to reset the board.

2.7.5 Swapping Boards

The swap operation is to exchange the role of an active board and its standby peer.
Generally, you can swap an active board in the basic frame when its CPU usage or
memory usage has been near 100% for a long time.
Proceed as follows:
1) Right click the board to be swapped in the device panel, and a shortcut menu will
be displayed as shown in Figure 2-48.
2) Select [Swap Board], and a confirmation dialog box will appear.
3) Click <Yes>. The system starts to swap the board.

Caution:

Do not swap a normal board. Be cautious when swapping a board.

2.7.6 Querying CPU Usage

Proceed as follows:
1) Right click the board to be queried in the device panel, and a shortcut menu will be
displayed as shown in Figure 2-48.
2) Select [Display CPU Usage], and the system will display the CPU usage of the
board in real time, as shown in Figure 2-51.

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Figure 2-51 Displaying the CPU usage of a board

2.7.7 Querying Memory Usage

Proceed as follows:
1) Right click the board to be queried in the device panel, and a shortcut menu will be
displayed as shown in Figure 2-48.
2) Select [Display Memory Usage], and the system will display the memory usage of
the board in real time, as shown in Figure 2-52.

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Figure 2-52 Displaying the memory usage of a board

2.7.8 Configuring Subscriber Data

In addition to configuring subscriber data in the command window, you can also
configure subscriber data. Here, we take the configuration of voice subscriber as an
example. Proceed as follows:
In Figure 2-45, double click the “Voice Subscriber Configuration” node, and the
configuration window is displayed as shown in Figure 2-53.

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Figure 2-53 Configuring subscriber data

Table 2-2 Description of buttons in subscriber data configuration interface

Button Function

Filters the date to be displayed.

Cancels the filter operation.

Refreshes the display

Customizes the filter mode

The [Single] tab provides similar functions as the one on the device management
interface. You can add, remove, modify, and query subscriber data in the tab.

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2.7.9 Maintaining Subscriber Data

In addition to maintaining subscriber data in the command window, you can also do it in
the GUI. Here, we take the maintenance of voice subscriber as an example. Proceed
as follows:
In Figure 2-45, double click the “Voice Subscriber Common Operations” node, and the
configuration window is displayed. Execute the command List MGCP MGW, and the
results are shown in Figure 2-54.

Figure 2-54 Common operation and maintenance interface

2.8 Using MML Navigation Tree

2.8.1 Overview of Using MML Navigation Tree

In the GUI, you can run commands to execute commands and query online help.
Double click the MML navigation tree, you will see three tabs containing the results and
output of operations—Common Maintenance, History Command, and Help Information.
Table 2-3 lists the functions of the tabs.

Table 2-3 Functions of tabs in the operation result pane

Tabs Functions
Common
Returns the execution results of commands from the BAM.
Maintenance
Records all executed commands in the current login, including
History Command
unsuccessful ones.
Displays the online help for commands and nodes in the
Help Information navigation tree. Each help page includes the functions, notes,
parameter description, and examples.

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2.8.2 Using Common Maintenance Pane

For instance, to query an office direction, proceed as follows:

1) Enter ADD MMTE in the command input box.

2) Press <Enter> or click , the parameters to be specified are also displayed, as

shown in Figure 2-55.

Figure 2-55 Specifying parameters

There are two types of parameters:

z The red ones are compulsory, which must be specified.
z The black ones are optional, which can be specified or omitted.
To know the range of value of a specific parameter, stop the cursor at the input box and
the system will display a pop-up help, indicating the function of the button, and the
range of value and default value of the parameter. Figure 2-55 shows the details.
3) Specify the parameters according to your requirement.

4) Click the button or press <F9>, and the system starts executing the command.
The [Common Maintenance] tab displays the results as shown in Figure 2-56.

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Figure 2-56 Using the [Common Maintenance] tab

2.8.3 Querying History Commands

The [History Command] tab records all executed commands in the current login,
including unsuccessful ones.
At maximum, the system can store 1000 history commands. The default setting is 100
history commands. You can modify the number of history commands to be stored:
1) Click the [Common Maintenance] tab.
2) Right click in the [Common Maintenance] tab, and a shortcut menu is displayed as
shown in Figure 2-57.

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Figure 2-57 Shortcut menu in the [Common Maintenance] tab

3) Select [Setting], and the [MML Client Setting] dialog box is displayed as shown in
Figure 2-58.

Figure 2-58 Setting client information

4) Set the maximum number of history commands.

5) Click <OK>.

Note:
z When the number of executed commands exceeds the maximum number of history
commands, the oldest records will be replaced by the new ones.
z Press <F7> to select the previous command.
z Press <F8> to select the next command.

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2.8.4 Querying Online Help

After you enter a command in the command input box, if you want to see the online help
of the command, click the [Help Information] tab or press <F1>. Figure 2-59 shows the
details.

Figure 2-59 Querying online help of a command

An online help page contains four nodes:

z Function
z Note
z Parameter ID
z Example
By default, only the contents of the Function node are displayed. To view the contents
of other node, just click them.

2.9 Using Monitor Tab

2.9.1 Overview of Using Monitor Tab

The monitor tab consists of two parts—trace management and maintenance

management. In the navigation tree of the client interface, click the [Monitor] pane, and
the navigation tree is changed as shown in Figure 2-60.

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Figure 2-60 Using the trace and maintenance navigation tree

This chapter introduces the basic concepts in the Monitor tab. Refer to chapter 5 “Trace
and Maintenance”.

2.9.2 Trace Management Tasks

Trace management is the real-time tracing and observation of the connection of the
user circuit, trunk circuit, and interface signaling link in the following aspects:
z Connection procedure
z State migration
z Resource usage
z Call party release procedure
z Code sending
z Control signaling flow
You can save the trace results for future reference. You can also print the trace results.
The trace management feature is very helpful in the daily maintenance of the
SoftX3000. It can help you quickly find the cause of failure and find a solution to the
problem. It also provides you with detailed information of signaling and message
coordination.
The trace management node includes two sub nodes—Interface Trace Task and User
Trace Task.

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2.9.3 Maintenance Management Tasks

The maintenance management tasks are management of the CPU, memory, signaling
links, SS7 links, terminals, and modules.

2.10 Using the Toolbar

The toolbar contains icons of frequently used operations. These icons provide the
same functions as some of the menus. Table 2-4 lists the functions of the icons.

Table 2-4 Functions of icons in the toolbar

Icon Functions

Re-logs in the client.

Show/hide the navigation tree.

Shows/hides the system result pane.

Shows/hides the command window.

Shows/hides the wizard window.

Prints in real time.

Displays the online help.

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Chapter 3 Using Alarm Management System

3.1 Overview of Alarm Management System

The alarm management system helps you detect, isolate, and fix the faults and errors
found in the SoftX3000.
You can observe and monitor the SoftX3000 by reading the alarms reported from the
host. When a fault occurs in the SoftX3000, which might affect the service, the related
module will generate an alarm, and the alarm management module in the BAM will
display the content of the alarm. It can be a data transmission error, an operation fault,
or an overload operation. You can then locate and remove the fault according to the
alarm reported by the BAM.
The alarm management system provides the following functions and features:
z Querying fault alarms and event alarms in real time
z Browsing fault alarms, recovery alarms, event alarms, and history alarms
z Querying alarms by search conditions
z Deleting history alarms
z Filtering alarms
z Masking alarms
z Querying alarm details by alarm number
z Configuring alarm box
z Querying alarm statistics by alarm box type and network management system
z Setting and querying alarm box masking level
z Setting colors for alarms of different levels
When you query alarms using the alarm management system, you have to know the
alarm type and alarm level first.

3.2 Classification of Alarms

3.2.1 Classifying Alarms by Type

I. Overview of Alarm Types

The alarms can be classified into three types:

z Fault alarm
z Event alarm
z Recovery alarm

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II. Fault Alarm

A fault alarm corresponds to a fault. It can be a circuit fault, signaling unreachable, link
interruption, or board failure. It is displayed as a fault in the alarm report. When a fault is
recovered, a recovery alarm will be generated accordingly.

III. Event Alarm

An event alarm describes an occasional and instant event during system operation. It
has no corresponding recovery alarm. Some event alarms recur regularly. It can be a
call connection or board loading.

IV. Recovery Alarm

Each recovery alarm has a corresponding fault alarm. It can be regarded as a part of
the fault alarm.

3.2.2 Classifying Alarms by Level

I. Overview of Alarm Levels

There are four levels of alarms, classified by severity. Each identifies a different level of
impact on service.
z Critical
z Major
z Minor
z Warning

II. Critical Alarm

Critical alarms have already affected the quality of service, and require immediate
actions even in non-duty hours. The equipment and network resource might be
completely unavailable.

III. Major Alarm

Major alarms have already affected the quality of service, and require immediate
actions. The quality of service and the service provisioning capability of the equipment
are degraded, and must be restored during your duty hours.

IV. Minor Alarm

Minor alarms have not affected the quality of service, but require treatment in proper
time or further observation to prevent graver faults and errors.

V. Warning Alarm

Warning alarms indicate potential errors that might affect the service.

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3.3 Generic Operations

3.3.1 Starting Alarm Management System

I. Overview of Starting Alaram Management System

There are two ways to start the alarm management system:

z Start it from the windows [Start] menu
z Start it from the SoftX3000 client

II. Starting from Windows Start Menu

You can start the alarm management system from the windows [Start] menu. Proceed
as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Operation and Maintenance System/U-SYS SoftX3000
Alarm Management System], and the “Operator Login” dialog box is displayed as
shown in Figure 3-1.

Figure 3-1 Starting from windows start menu

2) Select in the drop-down list box "Office Name" the office to log in.
3) Enter the operator name and password.
4) Click <OK>. The system will start the alarm management system, as shown in
Figure 3-2.

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Figure 3-2 Main interface of alarm management system

III. Starting from SoftX3000 Client

After logging on to the client, you can start the alarm management system as follows:
Select [Service/Alarm Management System], as shown in Figure 3-3.

Figure 3-3 Starting the alarm management system from the client

3.3.2 Customizing Alarm Colors

Different types of alarms are displayed in different colors. You can use the default
settings or customize them. You can also set the initial alarm records and maximum
alarm records to be displayed. Proceed as follows:
1) Select [System/System Customization], and the [System Customization] dialog
box is displayed as shown in Figure 3-4.

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Figure 3-4 Customizing alarm display settings

2) Change the options according to your requirement.

If you want to see the recovery alarms, select [Display Recovery alarms].
3) Click <OK> to save the settings.

Note:
To restore the color settings to default, click <Restore default color value>.

3.4 Browsing Alarms

After you log in to the alarm management system, you can see two windows. One
window lists fault alarms, and the other lists event alarms.

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3.4.1 Browsing Fault Alarms

The fault alarms can be faults occurred in the media gateway (MG), circuits, application
servers, and so on. To browse fault alarm information, you have to start the [Fault
browse] window first.
1) Select [Alarm Browse/Fault Alarm], and the [Fault browse] window is displayed as
shown in Figure 3-5.

Figure 3-5 [Fault browse] window

2) Double click an alarm record, and the detailed information of the alarm is
displayed, as shown in Figure 3-6.

Figure 3-6 Detailed alarm information

The [Alarm Explanation Details] window details the alarm serial number, alarm type,
alarm level, source of alarm, alarm ID, network management type, alarm occurrence
time, alarm cause, recovery advice, and so on.

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3) Click <REMARK>, and the remark dialog box appears as shown in Figure 3-7.

Figure 3-7 Adding remark

4) Enter the remark.

5) Click <Save>.

Note:
On the heading of the [Fault Browse] window, you can see the number of alarms of all
levels.

3.4.2 Browsing Event Alarms

To browse event alarm information, you have to start the [Event browse] window first.
Proceed as follows:
Select [Alarm Browse/Event Alarm], and the [Event browse] window is displayed as
shown in Figure 3-8.

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Figure 3-8 [Event browse] window

3.4.3 Browsing History Alarms

To browse the history alarm, you have to start the [History browse] window first.
Proceed as follows:
Select [Alarm Browse/History Alarm], and the [History browse] window is displayed as
shown in Figure 3-9.

Figure 3-9 [History browse] window

3.4.4 Defining Alarm Filter Settings

You can set the alarm filter conditions to browse different types of alarms. Proceed as
follows:
1) Select [Alarm Browse/Alarm Filter Browse], and the [Alarm filter setting] dialog box
is displayed as shown in Figure 3-10.

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Figure 3-10 Defining alarm filter settings

2) Select the alarm type and alarm level to be displayed.

3) Specify the module number and network management type.
4) Click <OK>. The filtered alarm browse window will be displayed.

3.4.5 Filtering Alarms of Malicious Calls and Emergency Calls

You can filter the information related to malicious calls and emergency calls from event
alarms. Proceed as follows:
Select [Alarm Browse/ Malicious/Emergency Call Browse], and the
[Malicious/emergency call browse] dialog box is displayed as shown in Figure 3-11.

Figure 3-11 Filtering alarms of malicious and emergency calls

3.5 Querying Alarms

3.5.1 Notes on Querying Alarms

At maximum, 1000 alarms can be queried at a time.

The module number ranges from 1 to 252. When you set the module number to 255,
the alarm information of the BAM will be displayed.

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The alarm number ranges from 1 to 5000.

The alarm ID is unique for each alarm. It represents a certain fault or event, the alarm
level, and the network management type. The alarm ID can be used to obtain the alarm
name, recovery advice, and alarm cause. The alarm ID of the recovery alarm is the
alarm ID of the corresponding fault alarm plus one. The alarm IDs are usually
segmented.
The start time must be earlier than or equal to the end time. The start date must be
earlier than or equal to the end date.

3.5.2 Operation Procedure

You can query a certain type of alarm. Proceed as follows:

1) Select [Alarm Query/Query], and the [Alarm Query Setting] dialog box is displayed
as shown in Figure 3-12.

Figure 3-12 Defining alarm query settings

If you need to specify the options other than alarm type, you have to select the
corresponding check boxes first.
2) Specify the options and fields in the [Alarm Query Setting] dialog box.
3) Click <OK>, and the [Alarm query result] window is displayed as shown in
Figure 3-13.

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Figure 3-13 [Alarm query result] window

3.6 Alarm Management Operations

3.6.1 Deleting History Alarms

You can delete the unwanted alarm records of a certain period to release harddisk
space. Proceed as follows:
1) Select [Alarm Management/Delete Alarm], and the [Delete Alarm] dialog box is
displayed as shown in Figure 3-14.

Figure 3-14 Deleting unwanted alarms of the certain period

2) Specify the [Start date] and [End date] of the alarms to be deleted.
3) Click <OK>.

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Note:
z The unrecovered fault alarms cannot be deleted.
z The [End date] is a mandatory parameter, while the [Start date] is optional.
z When the [Start date] is not specified, the system will delete one week of alarms by
default. The start date is one week earlier than the end date.

3.6.2 Masking Alarms

There can be a huge number of alarms reported at the host. When you just need to see
certain types and more important levels of alarms than others, you can mask the
unwanted alarms. Proceed as follows:
1) Select [Alarm Management/Alarm Mask], and the alarm masking dialog box is
displayed as shown in Figure 3-15.

Figure 3-15 Masking unwanted alarms from reporting

2) Define a mask setting.

3) Click <Add>.
When the [Alarm mask query] window exists, the mask setting list will be updated. The
new alarm mask setting will be added.
You can also select and delete a mask setting. The setting will also be removed from
the alarm mask query window.
To query the alarm mask settings, proceed as follows:
4) Enter the mask settings.
5) Click <Query>, and the [Alarm mask query result] window will be displayed as
shown in Figure 3-16.

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Figure 3-16 [Alarm mask query result] window

Note:
Alarm filtering and alarm masking are different. The former is to send a command to the
BAM and prevent it from sending the masked alarms to the alarm management system.
The latter is to prevent the filtered alarms to be displayed.

3.6.3 Querying Alarm Configurations

You can query the following configuration items:

z Alarm ID
z Alarm name
z Send alarm flag
z Send alarm box flag
z Send network management flag
z Alarm level
z Network management alarm level
z Network management alarm type
z Alarm box alarm type
Proceed as follows:
1) Select [Alarm Management/Alarm Configuration Query], and the query alarm
parameter dialog box is displayed as shown in Figure 3-17.

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Figure 3-17 Setting the alarm ID of the alarm to be queried

2) Select [Alarm ID].

3) Enter the alarm ID to be queried.
4) Click <OK>, and the [Query Alarm Configuration] window is displayed as shown in
Figure 3-18.

Figure 3-18 Query results of alarm parameters

Note:
If you directly click <OK> without selecting [Alarm ID], all alarm records will be
displayed.

3.6.4 Defining Alarm Box Control Settings

You can define the alarm box control settings to control the alarm box. Proceed as
follows:
1) Select [Alarm Management/Alarmbox Control], and the alarm box control dialog
box is displayed as shown in Figure 3-19.

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Figure 3-19 Defining alarm box control settings

2) Select the function in [Function operation].

Here, [Darken alarmbox status light] means to turn off the alarm box indicator. You also
have to specify the alarm level.
3) Select the alarm level in the pull-down menu.
4) Click <OK> to update the settings.

3.6.5 Defining Alarm Statistics

The alarm statistics function is to measure the number of a specific type of alarm.
Proceed as follows:
1) Select [Alarm Management/Alarm Statistics], and the query alarm parameter
dialog box is displayed as shown in Figure 3-20.

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Figure 3-20 Querying alarm statistics

2) Define [Alarm type] and [Alarm level].

3) When you select and specify [Module No.], you can query the alarm statistics by
module number.
4) Select and specify [Alarm ID]. You can query the alarm statistics by alarm ID.
5) Select and specify start date, end date, start time, and end time. You can obtain
the alarm statistics of a certain period.
6) After specifying all options you need, click <OK> and the query result is displayed
as shown in Figure 3-21.

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Figure 3-21 Results of alarm statistics query

3.6.6 Defining Alarm Box Screen Level

You can define the alarm box screen level to prevent the BAM from sending the alarms
of lower levels to the alarm box. For instance, if you set it to major, the BAM will not
send minor and warning alarms to the alarm box. Proceed as follows to define the
alarm box screen level:
1) Select [Alarm Management/Alarm Box Screen Level/Set], and the alarm box
screen level dialog box is displayed as shown in Figure 3-22.

Figure 3-22 Defining alarm box screen level

2) Select the alarm level.

3) Click <Apply> to update the settings.

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3.6.7 Querying Alarm Box Screen Level

Proceed as follows to query alarm box screen level:

Select [Alarm Management/Alarm Box Screen Level/Get], and the alarm box screen
level is displayed as shown in Figure 3-23.

Figure 3-23 Querying alarm box screen level

3.6.8 Defining Sound Durations for Fault Alarms

You can define the sound duration of different levels of alarms. Proceed as follows:
1) Select [Alarm Management/Fault Alarm Sound], and the setting dialog box is
displayed.
2) Select [Enable Alarm Sound].
3) Define the sound durations of alarms, as shown in Figure 3-24.

Figure 3-24 Defining sound durations for fault alarms

4) Click <OK>.

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Note:
z If no sound card is properly installed on the computer, you cannot hear the alarm
sound.
z You have to select a certain level of alarm in the window before you can specify the
alarm sound duration.

3.7 Using Other Alarm Related Options

3.7.1 Overview of Other Alarm Related Options

There are some additional functions in the main interface of the alarm management
system:
z Using the shortcut menu
z Querying alarm explanation details
z Saving alarm content to file
z Acknowledging alarms
z Recovering alarms
z Clearing recovery alarms

3.7.2 Using Shortcut Menu

You can use the shortcut menu to stop scrolling, acknowledge alarms, clear part or all
recovery alarms, save alarm information, and refresh the screen. Proceed as follows:
1) Right click in the [Fault browse] window or [History browse] window, and a shortcut
menu of alarm-related operations is displayed as shown in Figure 3-25.

Figure 3-25 Shortcut menu in [Fault browse] window and [History browse] window

The shortcut menu in the [Event browse] window has fewer options, as shown in
Figure 3-26.

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Figure 3-26 Shortcut menu in [Event browse] window

2) Save the information in text or excel format.

3.7.3 Querying Alarm Explanation Details

Proceed as follows:
1) Double click an alarm record, and the [Alarm Explanation Details] window will be
displayed as shown in Figure 3-27.

Figure 3-27 Alarm explanation details of a fault alarm

2) Click <REMARK>, and the remark dialog box appears as shown in Figure 3-28.

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Figure 3-28 Adding remarks in a fault alarm

3) Add remark for the alarm.

4) Click <Save> to save the remark.

3.7.4 Saving Alarm Content to File

You can save the alarm content to files for future reference. There are two formats
supported—text and excel. Proceed as follows:
1) Right click the alarm record to be save, and a shortcut menu will be displayed as
shown in Figure 3-25.
2) Select the file format under “Save as”, and the save attributes to file dialog box will
be displayed as shown in Figure 3-29.

Figure 3-29 Saving alarm content to file

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3) Specify the path for the file.

4) Click <Save> to save the file.

3.7.5 Recovering an Alarm

I. Notes on Recovery Alarms

You have to select a fault alarm record, or the “Recover alarm” option is unavailable.
You can recover one or multiple alarms.
When you have defined different display colors for fault alarms and recovery alarms,
the color of the alarm will be changed accordingly. The alarm type will be changed from
Fault to Recovery. To clear it, select “Clear Part of Recovery Alarm”.
The change of color of the alarm record will be reflected in all windows that are
displaying it.

II. Operation Procedure

You can use the option to recover a fault alarm in the GUI. Proceed as follows:
1) Right-click an alarm to be recovered, and the shortcut menu is displayed as shown
in Figure 3-30.

Figure 3-30 Recovering an alarm

2) Select “Recover Alarm”, and the alarm is recovered.

3.7.6 Acknowledging an Alarm

To acknowledge an alarm record, proceed as follows:

1) Right click the alarm record to be acknowledged, and the shortcut menu is
displayed as shown in Figure 3-31.

Figure 3-31 Acknowledging an alarm

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2) Select “Acknowledge Alarm”, and the alarm is acknowledged.

3.7.7 Clearing Recovery Alarms

You can clear some or all recovery alarms according to your need.

I. Clearing All Recovery Alarms

Proceed as follows:
1) Right click any alarm record, and the shortcut menu is displayed as shown in
Figure 3-32.

Figure 3-32 Clearing all recovery alarms

2) Select "Clear All Recovery Alarms”, and all recovery alarms are cleared.

Note:
There should be at least one recovery alarm, or the [Clear All Recovery Alarms] option
is unavailable.

II. Clearing Selected Recovery Alarms

Proceed as follows:
1) Right click the alarm records to be cleared, and the shortcut menu is displayed as
shown in Figure 3-33.

Figure 3-33 Clearing selected recovery alarms

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2) Select "Clear Part of Recovery Alarms”, and the selected recovery alarms are
cleared.

Note:
z There should be at least one recovery alarm, or this option is unavailable.
z When you have also selected fault alarms, they will not be cleared from the alarm
management system.

3.8 Defining Print Options

3.8.1 Overview of Using Print Options

You might frequently need to print out the alarm information details. To do so, the
system has multiple print options for your choice.

3.8.2 Defining Real Time Print Filter Settings

You can define the types and levels of alarms that you wish to print, and filter the rest.
Proceed as follows:
1) Select [System/Realtime Print Filter Setting], and the real time printer filter setting
dialog box is displayed as shown in Figure 3-34.

Figure 3-34 Defining real time print filter settings

2) Select the alarm type, alarm level, and network management type.
3) Enter the module number.
4) Click <OK>.

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3.8.3 Printing Alarm Details in Real Time

After defining the real time print filter settings, select [System/Realtime Print].
The system will not immediately print the real time alarm report until there is enough
content to fill up a page.
If you want to print information in real time, remember to select [System/Flush Printer]
after the system generates real time alarms.

3.8.4 Flushing the Printer

To flush the printer, select [System/Flush Printer].

If the buffer is empty, a blank page will be printed.
The printer will print all content in the buffer until it is empty.

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Chapter 4 Using Performance Management

System

4.1 Overview of Performance Measurement

Performance measurement is also known as payload measurement or traffic
measurement.
It refers to various measuring activities carried out on the softswitch and the
communication networks to obtain the following measurement data:
z Running status
z Signaling information
z User information
z System resources
It provides reliable data reference for the following purposes:
z Operation management
z Troubleshooting of equipment
z Network monitoring
z Network maintenance
z Network planning
z Network designing

4.2 Generic Operations

4.2.1 Workflow of Performance Measurement

You can implement performance measurement by applying tasks. Figure 4-1 lists the
procedure of performance measurement. The boxes in broken lines are optional steps.

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Start

Analyze performance measurement

demand

Create performance measurement task

Start performance measurement task

Query performance measurement task

Modify performance measurement task

List performance measurement result

Deactivate performance measurement

task

Activate performance measurement

task

Performance measurement task ends

Delete performance measurement task

End

Figure 4-1 Operation procedure of performance measurement

You can implement the following tasks in the performance management system:
z Creating a performance measurement task
z Modifying a performance measurement task
z Querying the details of a performance measurement task
z Query, save, and print performance measurement results
z Delete a performance measurement task
The first task is the most important one. All the rest are based on the created task.

4.2.2 Logging in to the Performance Management System

You can implement various performance measurement operations in either Graphical

User Interface (GUI) or by Man Machine Language (MML).

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I. Operations in GUI

1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance

Center/U-SYS SoftX3000 Performance Management System]. The dialog box for
setting office name and IP address is displayed as shown in Figure 4-2.

Figure 4-2 Login interface

2) Click <Set>.
3) Enter the office name and IP address.
4) Select the office to be measured in the login dialog box.
5) Enter the account and password. The main interface of the performance
management system is displayed as shown in Figure 4-3.

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Figure 4-3 [U-SYS SoftX3000 Performance Management System] window

II. Operations by MML

You can execute a command at the client, for example, CRE TRFOTF, as shown in
Figure 4-4.

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Figure 4-4 Interface for MML command input

The two modes have the same results.

The GUI mode is more obvious, and easy to understand and follow. This chapter will
focus on operations in GUI mode only.

4.3 Cautions and Notes

4.3.1 Maximum Number of Tasks

Each performance measurement task occupies some system resources. The cases
that too many tasks are carried out simultaneously or too frequently will lead to
resource over-consumption, so a maximum of 128 tasks can be created.

4.3.2 User Authority

The performance measurement system divides user authorities into three levels:
service query, service setting and service management. Refer to Table 4-1for the
specific authorities of each level.

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Table 4-1 Table of user authorities

Users with Users with service

Users with service
Operations service query management
setting authority
authority authority
Creating a task Prohibited Allowed Allowed
Deleting a task Allowed for the user
Prohibited Allowed
or a result who creates the task
Modifying the Allowed for the user
Prohibited Allowed
name of a task who creates the task
Customizing a
measurement Prohibited Prohibited Allowed
entity

Querying a task
Allowed Allowed Allowed
and its result

4.3.3 Measurement entities

For any of extremum measurement entities of a measurement object, for example,

measurement of CPU occupation rate, it cannot be created in multiple measurement
tasks; otherwise, the measurement result will be inaccurate.

4.3.4 BAM time

The result output of a measurement task is closely related to the time. If the BAM time is
modified, it is possible that the result exported within the next measurement period will
be incorrect.

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4.4 Creating a Performance Measurement Task

4.4.1 General Workflow

Figure 4-5 tells the workflow of creating a task.

Start

Yes Define entity thresholds

Customize entity or not? Customize entity

No

Optional
Define sampling parameters
Enter task name and description
infomation

Define report output mode

Select task type

End
Select measurement unit

Select measurement entity

Select measurement object

Set measurement period, measurement

time segment, and output period

Figure 4-5 Procedure of creating a performance measurement task

Suppose it is required to create a task for measuring the IAD traffic with the
requirements below:
z Measurement entities include call attempts, seizure times, call connected times,
answer times, answer traffic, seizure traffic, connect traffic, and customized no
answer times of IAD 0 and IAD1.
z The measurement starts from Oct. 24, 2003 and lasts for 30 days. It is carried out
for five minutes between 9:00–11:00, 14:00–16:00, and 19:00–21:00 from
Monday to Friday.
z When each measurement period ends, the report will be sent immediately to the
workstation, performance measurement port, and network manager port.

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4.4.2 Customizing an Entity

I. Overview of Customizing an Entity

You can customize entities to meet the actual need of performance measurement.
Figure 4-6 shows the procedure of customizing an entity.

Select measurement
unit

Redefine original Yes

entity or not
No

Select [Define] Select [Redefine]

Enter entity alias Select entity whose

calculation formula is
to be modified

Enter entity name

Select entity unit

Select entity type

Select entity

Determine calculation
formula

Figure 4-6 Procedure of customizing an entity

II. Opening [Set Custom Entity] Dialog Box

Proceed as follows:
Select [Entity/Set Custom Entity] in the main interface as shown in Figure 4-3. The [Set
Custom Entity] dialog box as shown in Figure 4-7 is displayed.

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Figure 4-7 [Set Custom Entity] dialog box

III. Selecting a Measurement Unit

The measurement unit for the “IAD traffic” task is “MGW Traffic”. Therefore, select
“MGW Traffic” for [Measure Unit].

IV. Setting Calculation Formula for a Custom Entity

You can modify or set the calculation formula of either an original entity or a custom
entity.
Table 4-2 shows the procedure of setting calculation formula for a custom entity.

Table 4-2 Procedure of setting calculation formula for a custom entity

Step Operations Parameter description

1 Select [Define].

The length of entity alias cannot be

(1) Enter alias and name of the more than nine characters.
custom entity. The entity unit can be millisecond,
2
(2) Select entity unit and entity percentage, byte, or no unit.
type. The entity type can be Integer, Float,
Time, and BCD Code.
3 Select an original entity. The entity is determined by the unit.

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Step Operations Parameter description

Click a button in and then

4 select another original entity or a NA
value to determine the calculation
formula for the custom entity, as
shown in Figure 4-8.

Click <OK>. The [Operation

Succeeded] prompt is displayed.
The [Entity list] will have a “MGW
No Answer Times” icon listed. Here, MGW No Answer Times = Call
5
Connected Times – Answer Times.

Figure 4-8 Example of setting calculation formula for a custom entity

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Note:
z After step 4, if you need to modify the calculation formula of the custom entity, you
can delete the calculation formula in the above dialog box directly and define a new
one.
z To modify a determined calculation formula of an entity, you can right click the entity
icon in the entity field in Figure 4-3 and then select [Modify Custom Entity…] on the
shortcut menu.

V. Modifying Calculation Formula of an Original Entity

Table 4-3 lists the operation procedure of modifying calculation formula of an original
entity.

Table 4-3 Procedure of modifying calculation formula of an original entity

Step Operations Parameter description

1 Delete the existing calculation formula. NA
The entity is determined by
2 Select an original entity.
the unit.

3 Click a button in and then select NA

another original entity to set the calculation
formula.
Click <OK>. The [Operation Succeeded]
4 NA
prompt is displayed.

4.4.3 Launching the Task Creation Interface

There are three ways to launch the task creation interface in Figure 4-3
z Right click the “Task List(All)” icon and select [Create Task…] on the displayed
shortcut menu.
z Select [Task/Create Task…] in the main interface.
z Press the shortcut keys <Ctrl+N>.
The [Create a New Task] dialog box is displayed as shown in Figure 4-9.

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Figure 4-9 [Create a New Task] dialog box

4.4.4 Defining Task Attributes

I. Specifying Task Name and Description

The task name must be concise and the description should reveal the task purposes. It
can be a maximum of 32 characters including letters, digits, and symbols (no space
allowed). There cannot be two consecutive spaces in the task description.
Here, the task name is “IADAnswerRate” and the task description is "IAD Answer
Rate”.

II. Selecting Task Type

Each measurement entity is subject to the related measurement function type and
measurement type. For a measurement task, you can only select the entities subject to
the same measurement function type as the task. That is, all measurement entities of a

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task must belong to one or more measurement types of the same measurement
function type.
The measurement unit for the task “IAD Traffic” is “MGW Traffic”. Because “MGW
Traffic” is a bearer task, select “Bear Traffic” for [Traffic task type] in Figure 4-9.

4.4.5 Selecting a Measurement Unit

Select “MGW Traffic” for [Measurement Unit] in Figure 4-9.

4.4.6 Selecting Measurement Entities

Caution:

If it is necessary to customize an entity, refer to 4.4.2.

Proceed as follows to select measurement entities:

1) Select the task type and measurement unit.
2) Click the [Entity] tab in Figure 4-9. The [Entity] tab page is displayed, as shown in
Figure 4-10.

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Figure 4-10 [Entity] tab page

Note:
If there is any custom entity, it will be shown in the [Available custom entities] field. The
selection of a custom entity is in the same way as that of an original (static) entity.

3) Select the entities as needed, as shown in Figure 4-11.

Table 4-4 explains the fields and buttons in the [Entity] tab page.

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Table 4-4 Meaning of the fields and buttons in the [Entity] tab page

Field or button Function

Available static It lists the original measurement entities defined in the
entities system.

Selected static It lists the selected entities, indicating data should be

entities collected for them.
It is used to add the measurement entities selected from the
[Available static entities] field to the [Selected static entities]
field.

Caution:
It is disabled unless you select a measurement entity from
the [Available static entities] field.
It is used to delete a selected measurement entity from the
[Selected static entities] field.

Caution:
It is disabled unless you select a measurement entity from
the [Selected static entities] field.

It is used to add all the measurement entities listed in the

[Available static entities] field to the [Selected static entities]
field.

It is used to delete all the measurement entities from the

[Selected static entities] field.

It is disabled in creating a measurement task, but enabled

when you modify properties of a task.

Here, measurement entities include call attempts, seizure times, call connected times,
answer times, answer traffic, seizure traffic, connect traffic, and customized no answer
times.

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Figure 4-11 Selected entities

Note:
The custom entity “MGW No Answered Times” is also selected.

4.4.7 Selecting a Measurement Object

Proceed as follows to select a measurement object:

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1) Click the [Object] tab in Figure 4-9. The [Object] tab page is displayed, as shown in
Figure 4-12.
2) Select “Certain MGW EID” for object type.
3) Enter the ID (that is, iad88.com) of IAD 1 in the [Certain MGW EID] field. You can
query MGW EID using LST MGW.
4) Click <Add Object Instance> to add the selected measurement object into the list,
as shown in Figure 4-12.

Figure 4-12 [Object] tab page

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Note:
You can select multiple measurement objects for one measurement task. However,
you can only enter one object when entering the measurement entity.

4.4.8 Setting Time Properties

Proceed as follows to set time properties:

1) Click the [Time] tab in Figure 4-9. The [Time] tab page is displayed, as shown in
Figure 4-13.

Figure 4-13 [Time] tab page

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Table 4-5 explains the fields and buttons in the [Time] tab page.

Table 4-5 Meaning of the fields and buttons in the [Time] tab page

Field or
Meaning Value range Remarks
button
It is used to specify
Any valid date. It is in the
the date when a It is recommended to
Start Date format of Year-Month-Day,
measurement task is enter the current date.
for example, 2003-10-23.
started.

Select it as needed. If
It is used to specify “Statistics Duration” is not
Statistics
the duration of a 1-1024 days checked, the
Duration
measurement task. measurement task will be
carried out permanently.

It can be one minute, five

It is used to specify By default, it is set to 15
minutes, ten minutes,
Measure the interval for minutes. Generally, it is
fifteen minutes, thirty
Period exporting a recommended to set it to
minutes, one hour, or one
measurement result. 30 minutes or 1 hour.
day.

Measure Every Day: The

measurement is carried
out every day.
Measure Date(s) Every
Week: You can select
It is used to specify several days for
Measure
the date for measurement from the list Select it as needed.
Date(s)
measurement. box.
Measure Date(s) Every
Month: You can select
several days in a month for
measurement from the list
box.

It is used to specify
the time segment(s)
Measure Time 1–3 Select it as needed.
in a day for
measurement.

It is used to set which

It can be dragged upward
time segment is Three positions
or downward.
effective.

It is used to specify
Set the most concerned
Start Time1 the start time of the 00:00–24:00
time segment.
first time segment.
It is used to specify
It cannot be overlapped
the start time of the
Start Time2 00:00–24:00 with the first time
second time
segment.
segment.

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Field or
Meaning Value range Remarks
button
It is used to specify It cannot be overlapped
Start Time3 the start time of the 00:00–24:00 with the first and second
third time segment. time segments.

2) Here, set [Start Date] to “2004-10-29”, [Statistics Duration] to “30” days, [Measure
Date(s)] to “from Monday to Friday”, [Measure Time Segment] to “11:00–13:00”,
“14:00–16:00”, and “19:00–21:00”, and [Measure Period] to “5” minutes.

4.4.9 Defining Entity Thresholds

Proceed as follows to define entity thresholds:

1) Click the [Threshold] tab in Figure 4-9. The [Threshold] tab page is displayed, as
shown in Figure 4-14.
You can define upper and lower thresholds for a maximum of four entities. Set the
upper and lower thresholds as needed. If only the upper threshold of an entity is
concerned, you can set the lower threshold to “0”. Likewise, if only the lower threshold
is concerned, set the upper threshold to “0”.

Caution:

Not all measurement entities have thresholds, but only those with threshold property
can be set with thresholds. In this example, the measurement entities have no
threshold.

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Figure 4-14 [Threshold] tab page

Table 4-6 explains the fields in the [Threshold] tab page.

Table 4-6 Meaning of the fields in the [Threshold] tab page

Field Meaning
It lists the entities which can be set with
Entity Threshold List
threshold.
Lower Threshold It is used to set the lower threshold of an entity.

Upper Threshold It is used to set the upper threshold of an entity.

By clicking this button, you can validate the upper
Set Threshold
and lower thresholds that have been set.

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Field Meaning
List of Thresholds which have It lists the information of the entities whose
been set thresholds have been set.

After selecting an entity record in the [List of

Delete Threshold Thresholds which have been set], you can click
this button to delete the thresholds of this entity.

4.4.10 Defining Sampling Parameters and Report Output Mode

Proceed as follows to define sampling parameters and report output mode:

1) Click the [Other] tab in Figure 4-9. The [Other] tab page is displayed, as shown in
Figure 4-15.

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Figure 4-15 [Other] tab page

Table 4-7 explains the fields in the [Other] tab page.

Table 4-7 Meaning of the fields in the [Other] tab page

Field Meaning
Some measurement units generate two much information,
so sampling measurement is necessary to keep accuracy
Sampling Parameter and reduce system burden to some extent. The default
sampling rate is 100%. Note that not every measurement
unit has sampling parameters.

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Field Meaning
It is used to set the destination where a measurement
report will be sent. There are three options:
Output Device Current Workstation
Traffic Statistic Port
Network Manager Port

It is used to define the time when a measurement report

will be exported. There are three options:
PerPeriod Output: When a measurement period ends, the
report will be exported immediately.
Output Arrangement Specific Output: The report will be exported at specified
time.
Over Threshold Output: A report will be exported only
when the measurement result is beyond the threshold
range.

Here, when a measurement period ends, the system will immediately send a
measurement report to the current workstation, traffic statistic port, and network
manager port.
2) After setting all the parameters, click <OK>.
If the task is created successfully, an icon will appear under the [Task List (all)] node, as
shown in Figure 4-16.

Figure 4-16 Interface showing successful creation of the task

4.4.11 Measurement Task State

There are seven states for a measurement task. In Figure 4-16, “IADAnswerRate
(Running)” indicates that the task is running currently. Table 4-8 explains various states
of a measurement task.

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Table 4-8 Meaning of various states of a measurement task

State Meaning
Running tasks It indicates that a task is running currently.
Error tasks It indicates that a task is wrongly set.
Ended tasks It indicates that a task has ended.

Deactivated tasks It indicates that a task has been deactivated.

No objected instance
It indicates that a task has no measurement object.
tasks

It indicates that a task has been created successfully,

Setup tasks
but the start time has not arrived yet.
It indicates that a task fails to be created in the host.
Undefined tasks When a task is deactivated, it is deleted from the host,
and its state will be displayed as “Undefined”.

4.5 Querying or Dumping Results of a Measurement Task

4.5.1 Querying Results of a Measurement Task

I. Opening [Query Task Result] Dialog Box

In the [U-SYS SoftX3000 Performance Management System] window as shown

inFigure 4-3, right click a task under the [Task List(All)] node and then select [Query
Task Result…] on the shortcut menu. A dialog box as shown in Figure 4-17 appears.

Figure 4-17 [Query Task Result] dialog box

Table 4-9 explains the fields in the [Query Task Result] dialog box.

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Table 4-9 Meaning of the fields in the [Query Task Result] dialog box

Field Meaning
Original: Only the results of the original measurement entities will be
displayed.
Evolve: The results of the original measurement entities including
those whose calculation formulas have been modified will be
displayed.
Entity
Style Brief: The results of the original measurement entities and custom
measurement entities will be displayed.
Detailed: The results of all measurement entities (including original
measurement entities, original measurement entities whose
calculation formulas have been modified, and custom measurement
entities) will be displayed.

Normal: The default report type of the system.

Sum by Period: The measurement result of each entity equals the total
value of all entities of the same type within the period.
Sum by Object: The measurement result of each entity equals the total
Report value of all entities of the same type for different measurement objects.
Type Sum by Period and Object: The measurement result of each entity
equals the total value of all entities of the same type for different
measurement objects within the measurement period.
Threshold Overflow: Only the measurement results of the entities that
exceed the threshold range will be displayed.

Continuous: The system will export results generated from a time point
of the start date to a time point of the end date. For instance, set the
start date to 2004-03-01 (March 1, 2004), end date to 2004-03-03
(March 3, 2004), start time to 10:00, and end time to 15:00.
Segment: The system will export results generated from the start time
Time Type
to the end time of each day between the start date and the end date.
For the same settings as above, the system will export the
measurement reports from 10:00 to 15:00 on March 1, 2 and 3.
If neither “Continuous” nor “Segment” is selected, only the result
exported when the previous period ends will be displayed.
Start Date It is used to set the date when a measurement task starts.

Start Time It is used to set the time when a measurement task starts.
End Date It is used to set the date when a measurement task ends.
End Time It is used to set the time when a measurement task ends.

II. Displaying Measurement Results

Proceed as follows to display measurement results:

Suppose it is required to display the normal reports for the original measurement
entities from 00:00 of 2004/11/22 to 23:59 of 2004/11/29.
1) Click <Query>. The measurement results are as shown in Figure 4-18.

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Figure 4-18 Interface showing measurement results

There are three tab pages in the right pane of Figure 4-18: [Result List], [Detailed
Information], and [Graphics Display].
[Result List] lists such information as object name, measurement unit, measurement
time, and entity value in a table.

Caution:

If it is required to display the measurement results of the entities of a specific type only,
you need to select an entity style in Figure 4-17.

2) Right click a record to display the shortcut menu as shown in Figure 4-19.

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Figure 4-19 Shortcut menu in the [Result List] tab page

Select the corresponding item on the shortcut menu to carry out such operations as
refreshing results, printing results, saving results as Excel file, sorting results by time,
and sorting results by entity.
3) Click <Detailed Information> tab to display the tab page as shown in Figure 4-19.

Figure 4-20 [Detailed Information] tab page

This page lists the results exported at the end of a measurement period for a
measurement object, including entity name, entity value, and entity unit.

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Caution:

If it is required to display the measurement results of the entities of a specific type only,
you need to select an entity style in Figure 4-17.

By clicking , you can browse the measurement results of different

objects or exported at the end of different periods. To select different objects, click
or . To select different periods, click .
4) Click <Graphics Display> tab to display the tab page as shown in Figure 4-21.
This page displays the measurement results vividly in data chart.

Figure 4-21 [Graphics Display] tab page

Table 4-10 explains the fields and buttons in the [Graphics Display] tab page.

Table 4-10 Meaning of the fields and buttons in the [Graphics Display] tab page

Field Meaning
The chart is displayed based on specific measurement
Specific Object
object.

Specific Time The chart is displayed based on specific measurement time.

It is used to display the previous result chart based on
specified object and time.

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Field Meaning
It is used to display the next result chart based on specified
object and time.

There are three options for graphics display:

Histogram chart
Folded line chart
Pie chart

It is used to set the color for specific entity value.

4.5.2 Dumping Results of a Measurement Task

Proceed as follows to dump measurement task results:

1) Open [Dump Task Result] dialog box.
There are two ways:
z Right click the icon of the task to be deactivated, and then select [Dump Task
Result] on the shortcut menu.
z Click [Dump Task Result] on the [Task] menu in the main interface.
2) Set time type, date, and time for backup. After confirmation, the measurement
results will be dumped in a file named as RST_???.DBF in the directory D:\Stats
on the BAM (??? Stands for task name).

4.6 Querying the Details of a Measurement Task

To query information of a measurement task, double click the task icon in the navigation
tree. Various information of a task will be shown as in Figure 4-22.

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Figure 4-22 Interface showing detailed information of a task

There are three tabs in the [Task Information] pane, which are described in Table 4-11.

Table 4-11 Functions of tabs in the [Task Information] pane

Tab name Function

It lists such information as the name, description, measurement
Basic
unit, measurement period, output device, number of time
Information
segment, and duration days of a task.

Entity It lists the names of original entities, custom entities, and original
Information entities whose calculation formulas have been modified of a task.

Object
It lists the names of measurement objects of a task.
Information

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4.7 Modifying Configuration Information of a Measurement

Task
4.7.1 Overview of Modifying Task Configuration

You can modify the configuration information of a task by right clicking a task icon and
then selecting the corresponding item on the shortcut menu, or by clicking the
corresponding item on the [Task] menu in the main interface.
z Modifying task name
z Modifying task output mode
z Modifying measurement entities
z Modifying time information
z Modifying sampling parameters
z Modifying measurement entity thresholds
z Deleting measurement entity thresholds
z Adding measurement object
z Deleting measurement object
During the modification, you can restore the original setting by clicking <Reset> in the
lower left corner of the dialog box.

Note:
When modifying the information of a measurement task, you can view both the original
measurement results and the new results after the modification in one table.

4.7.2 Modifying Task Name

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Task Name] on the shortcut menu.
3) Modify the name of the task in the pop up dialog box.
4) Click <OK>.
Do not modify the task description.

4.7.3 Modifying Task Output Mode

I. Operation Procedure

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Task Output Mode] on the shortcut menu.

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3) Modify the task output mode, that is, when to export the report.
4) Click <OK>.

II. Description of Options

When a measurement period ends, the report will be

PerPeriod Output
exported immediately.
Specific Output The report will be exported at specified time.
A report will be exported only when the measurement
Over Threshold Output
result is beyond the threshold range.

4.7.4 Modifying Report Output Device

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Output Device] on the shortcut menu
3) Modify the report output device of the task in the pop up dialog box.
4) Click <OK>.

4.7.5 Modifying Measurement Entities

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Measurement Entities] on the shortcut menu.
3) Modify the measurement entities of the task in the pop up dialog box.
4) Click <OK>.

4.7.6 Modifying Time Information

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Time Info ] on the shortcut menu.
3) Modify the time information of the task in the pop up dialog box.
4) Click <OK>.

4.7.7 Modifying Sampling Parameters

Proceed as follows:
1) Right click a task icon.
2) Select [Modify Sampling Parameter] on the shortcut menu.
3) Modify the sampling parameters in the pop up dialog box.
4) Click <OK>.

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4.7.8 Modifying Measurement Entity Thresholds

I. Operation Procedure

Proceed as follows:
1) Right click a task icon.
2) Select [Set Task Threshold] on the shortcut menu.
3) Select the entity to be modified in the pop up dialog box.
4) Enter the upper and lower thresholds.
5) Click <Set Threshold>.
6) Click <OK>.
For a task, you can set the thresholds of a maximum of four entities.
After the setting of four entities, the button <Set Threshold> becomes unavailable. To
modify the thresholds of a fifth entity, proceed as follows:
7) Right click the task icon
8) Select [Delete Task Threshold] on the shortcut menu to delete the thresholds of an
entity.
9) Select [Set Task Threshold] on the shortcut menu to add the thresholds for the fifth
entity.

4.7.9 Deleting Measurement Entity Thresholds

Proceed as follows:
1) Right click the task icon
2) Select [Delete Task Threshold] on the shortcut menu.
3) Select the entity to be deleted in the pop up dialog box.
4) Click <Delete Threshold>.
5) In the dialog box for confirmation, click <OK>.

4.7.10 Adding Measurement Object

Proceed as follows:
1) Right click the task icon
2) Select [Add Measurement Object Instance] on the shortcut menu.
3) Click <Select Object Data> in the pop up dialog box.
4) Select the measurement object to be added.
5) Click <OK>.

4.7.11 Deleting Measurement Object

Proceed as follows:
1) Right click the task icon
2) Select [Delete Measurement Object Instance] on the shortcut menu.

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3) Select the object to be deleted.

4) Click <Delete Object Instance>.
5) In the dialog box for confirmation, click <OK>.
You cannot delete the last object.

4.8 Deleting a Performance Measurement Task

There are two ways:
z Right click the icon of the task to be deleted, and then select [Delete Task] on the
shortcut menu.
z Click [Delete Task] on the [Task] menu in the main interface.

4.9 Activating and Deactivating a Measurement Task

4.9.1 Overview

When a measurement task is running, you can stop it temporarily by deactivating it, and
you can re-activate it when needed. In the navigation tree, if a task is headed with an

icon , it indicates that the task is running currently. If the icon is shown, it

indicates that the task has been deactivated.

4.9.2 Deactivating a Task

There are two ways:

z Right click the icon of the task to be deactivated, and then select [Deactivate Task]
on the shortcut menu.
z Click [Deactivate Task] on the [Task] menu in the main interface.

4.9.3 Activating a Task

There are two ways:

z Right click the icon of the task to be activated, and then select [Activate Task] on
the shortcut menu.
z Click [Activate Task] on the [Task] menu in the main interface.

4.10 Setting Clear Time of a Measurement Task

Proceed as follows to set the clear time of a task:
1) Right click the icon of the task and then select [Set Clear Time] on the shortcut
menu, or click [Set Clear Time] on the [Task] menu in the main interface. A dialog
box for setting the clear time appears.
2) Enter the desired time and click <OK>.

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Chapter 5 Trace and Maintenance

5.1 Trace and Maintenance Navigation Tree

The navigation tree consists of two parts—trace management and maintenance
management. In the navigation tree of the client interface, click the [Monitor] pane, and
the trace and maintenance navigation tree is displayed as shown in Figure 5-1.

Figure 5-1 Trace and maintenance navigation tree

Trace management is the real-time tracing and observation of the connection of the
user circuit, trunk circuit, and interface signaling link in the following aspects:
z Connection procedure
z State migration
z Resource usage
z Call party release procedure
z Coding sending
z Control signaling flow
You can save the trace results for future reference. You can also print the trace results.
The trace management feature is very helpful in the daily maintenance of the
SoftX3000. It can help you quickly find the cause of failure and find a solution to the
problem. It also provides you detailed information of signaling and message
coordination.

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The trace management node includes two subnodes—Interface Trace Task and User
Trace Task.

5.2 Interface Trace Tasks

5.2.1 Overview of Interface Trace Tasks

Expand the “interface trace task” node, and the type of interfaces that can be traced are
shown in Figure 5-2.

Figure 5-2 Navigation tree of interface trace task

The following details the operation procedure of different interface trace tasks

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Caution:

z Do not trace for long durations.

z Do not trace during heavy traffic.

5.2.2 Tracing Using Ping

I. Overview of Tracing Using Ping

It is used to verify whether the connection between IFMI and the device of destination
IP address is normal. It is the same as the PING command in command input window.

II. Defining Trace Parameters

Double click the “Ping” node in the interface trace navigation tree, and the [Ping Trace]
dialog box is displayed as shown in Figure 5-3.

Figure 5-3 Defining ping trace parameters

Table 5-1 describes the usage and range of value for the parameters used in
Figure 5-2.

Table 5-1 Description of Ping trace parameters

Parameter Defaul
Parameter description Range of value
name t value
The IFMI module
Module IFMI module number (mandatory
number defined in NA
number parameter)
the system

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Parameter Defaul
Parameter description Range of value
name t value
Destination IP
Mandatory parameter Any valid IP address NA
address
Number of packets sent by the
Ping count 0–5000 4
ping command

The ICMP response packet size

Ping data size 20–4096 56
(in bytes)

The ICMP response timeout

Ping time out 0–30000 2000
duration (in millisecond)

Defines whether the trace results

are automatically saved in the
folder “trace” under the
Not
Auto save to SoftX3000 installation folder. Selected/Not
select
file The file name includes date, selected
ed
time, and trace message type.
You can read the trace results
with the “Trace Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the ping results are displayed in the
trace result window. Figure 5-4 shows the ping results of a normal connection. ICMP is
disabled in the connection network.

Figure 5-4 Ping result display window

Figure 5-4 lists the sequence number, packet size, time delay of the reply message,
and ping statistics, including packet sent, received, and lost.

Note:
Refer to RFC 792 Internet Control Message Protocol for detailed descriptions of ICMP.

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IV. Processing Trace Results

In Figure 5-4, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.3 Tracing with Trace Route

I. Overview of Tracing Using Trace Route

The tracing with trace route detects the route connection from the IFMI to the
destination IP address.

II. Defining Trace Parameters

Double click the “Trace Route” node in the interface trace navigation tree, and the
[Trace Route] dialog box is displayed as shown in Figure 5-5.

Figure 5-5 Defining Trace Route trace parameters

Table 5-2 describes the usage and range of value for the parameters used in
Figure 5-5.

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Table 5-2 Description of Tracert trace parameters

Parameter Default
Parameter description Range of value
name value
The IFMI module
Module IFMI module number (mandatory
number defined in NA
number parameter)
the system
Destination IP Any valid IP
Mandatory parameter NA
address address
Probe count of each time to live
Probe count 0–10 3
(TTL) value
Trace max
Size of ping packet (in bytes) 0–50 30
hops
Trace route Ping timeout duration (in
0–30000 2000
time out milliseconds)
When you select it, you can
specify the task start time and
Not
end time of the trace task. When Selected/Not
Time selecte
you leave it unselected, the selected
d
system will start the trace task
immediately.
Half
hour
Defines the start time and end
In format of starting
time of the trace task. They are
Start/End time [1978-1-1,2038-1-1 from
valid when the [Time] option is
8] the
selected.
current
time
Defines whether the trace results
are automatically saved in the
folder “trace” under the
SoftX3000 installation folder. Not
Auto save to Selected/Not
The file name includes date, selecte
file selected
time, and trace message type. d
You can read the trace results
can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the Tracert results are displayed in the
trace result window. Figure 5-6 lists a typical example of Tracert trace results.

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Figure 5-6 Tracert result display window

Figure 5-6 displays the return time from each router and each hop.

Note:
Tracert determines the path to the destination by sending the ICMP response request
with the increased TTL value. Refer to RFC 792 Internet Control Message Protocol for
detailed descriptions of ICMP.

IV. Processing Trace Results

In Figure 5-6, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.4 Tracing MGCP Messages

I. Overview of Tracing MRC Messages

This node helps you trace the MGCP messages in the SoftX3000 or between a
softswitch and a media gateway.

II. Defining Trace Parameters

Double click the “MGCP” node in the interface trace navigation tree, and the [MGCP
Message Trace] dialog box is displayed as shown in Figure 5-7.

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Figure 5-7 Defining MGCP message trace parameters

Table 5-3 describes the usage and range of value for the parameters used in
Figure 5-7.

Table 5-3 Description of MGCP message trace parameters

Default
Parameter name Parameter description Range of value
value
Trace specific When not selected, messages of
Selected/Not selected Selected
equipment ID all equipment IDs will be traced.

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Default
Parameter name Parameter description Range of value
value
A valid device ID
Must be specified when [Trace
Equipment ID string. For instance, NA
specific equipment ID] is selected.
iad108.1b01.com.

It is the port number corresponding

to the telephone number in the
Termination ID media gateway. It must be 0–99999999 NA
specified when [Trace specific
equipment ID] is selected.
Defines whether the trace results
are automatically saved in the
folder “trace” under the SoftX3000
installation folder. The file name Not
Auto save to file Selected/Not selected
includes date, time, and trace selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

When you select it, you can specify

the task start time and end time of
Not
Time the trace task. When you leave it Selected/Not selected
selected
unselected, the system will start
the trace task immediately.
Half hour
Defines the start time and end time starting
In format of
Start/End time of the trace task. They are valid from the
[1978-1-1,2038-1-18]
when the [Time] option is selected. current
time

III. Viewing Trace Results

After defining the parameters, click <OK>, and the MGCP message trace results are
displayed in the trace result window. Figure 5-8lists a typical example of MGCP trace
results.

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Figure 5-8 MGCP trace result display window

Figure 5-8 lists the MGCP message sent between the SoftX3000 and the media
gateway. Double click any message, and the content is displayed. For instance, double
click the second NTFY message, and a dialog box is displayed as shown in Figure 5-9.
It displays the content of the NTFY message, including the called number 2803102 sent
from the media gateway.

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Figure 5-9 MGCP message content

Note:
For detailed description of MGCP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-8, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.5 Tracing H.248 Messages

I. Overview of Tracing MRC Messages

This node helps you trace the H.248 messages in the SoftX3000 or between a
softswitch and a media gateway.

II. Defining Trace Parameters

Double click the “H248” node in the interface trace navigation tree, and the [H248
Message Trace] dialog box is displayed as shown in Figure 5-10.

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Figure 5-10 Defining H.248 message trace parameters

Table 5-4 describes the usage and range of value for the parameters used in
Figure 5-10.

Table 5-4 Description of H.248 message trace parameters

Default
Parameter name Parameter description Range of value
value
Specific When not selected, messages of Selected/Not Selecte
equipment ID all equipment IDs will be traced. selected d

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Default
Parameter name Parameter description Range of value
value
A valid device ID
Must be specified when [Trace string. For
Equipment ID specific equipment ID] is instance, NA
selected. 2.22.42.110:294
4.
It is the port number
corresponding to the telephone
number in the media gateway. It
Termination ID 0–99999999 NA
must be specified when [Trace
specific equipment ID] is
selected.

Defines whether the trace results

are automatically saved in the
folder “trace” under the
SoftX3000 installation folder. Not
Selected/Not
Auto save to file The file name includes date, selecte
selected
time, and trace message type. d
You can read the trace results
can be with the “Trace Viewer”
tool.
When you select it, you can
specify the task start time and
Not
end time of the trace task. When Selected/Not
Time selecte
you leave it unselected, the selected
d
system will start the trace task
immediately.
Half
hour
Defines the start time and end
In format of starting
time of the trace task. They are
Start/End time [1978-1-1,2038- from
valid when the [Time] option is
1-18] the
selected.
current
time

III. Viewing Trace Results

After defining the parameters, click <OK>, and the H.248 message trace results are
displayed in the trace result window. Figure 5-11 lists a typical example of H.248 trace
results.

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Figure 5-11 H.248 trace result display window

Figure 5-11 lists the H.248 message sent between the SoftX3000 and the media
gateway. Double click any message, and the content is displayed. For instance, double
click the second NTFY_REQ message, and a dialog box is displayed as shown in
Figure 5-11. It displays the content of the NTFY_REQ message, including the called
number 2803102 sent from the media gateway.

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Figure 5-12 H.248 message content

Note:
For detailed description of H.248, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-11, right click the results, and you can process the trace results. Refer to
section5.5.1 Processing Trace Results.

5.2.6 Tracing MRC Messages

I. Overview of Tracing MRC Messages

This node helps you trace the message interaction process between the MRCI board in
the SoftX3000 and a media gateway.

II. Defining Trace Parameters

Double click the “MRC” node in the interface trace navigation tree, and the [MRC
Message Trace] dialog box is displayed as shown in Figure 5-13.

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Figure 5-13 Defining MRC message trace parameters

Table 5-5describes the usage and range of value for the parameters used in
Figure 5-13.

Table 5-5 Description of MRC message trace parameters

Parameter Range of Default

Parameter description
name value value
Remote IP IP address of gateway, mandatory Any valid IP
NA
address parameter. address

When you select it, you can specify

the task start time and end time of
Selected/N
Time the trace task. When you leave it Not selected
ot selected
unselected, the system will start
the trace task immediately.
Half hour
Defines the start time and end time In format of
starting from
Start/End time of the trace task. They are valid [1978-1-1,2
the current
when the [Time] option is selected. 038-1-18]
time
Defines whether the trace results
are automatically saved in the
folder “trace” under the SoftX3000
installation folder. The file name Selected/N
Auto save to file Not selected
includes date, time, and trace ot selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the message interaction process
between MRC and gateway is displayed in the trace result window. For example, if a

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number dialed by a subscriber in the gateway with the IP address of 2.29.200.191 is an

unallocated number, the MRC trace result is shown in Figure 5-14

Figure 5-14 MRC trace result display window

Figure 5-14 shows the response messages of the MRCI board, such as messages for
establishing a link (CRCX), opening a channel, and playing an announcement. Among
the messages, the request notification message RQNT contains the voice file name,
that is, “HWF001000B.chi” in the fifth message in Figure 5-14.

IV. Processing Trace Results

In Figure 5-14, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.7 Tracing SIP Messages

I. Overview of Tracing SIP Messages

This node helps you trace the SIP messages in the SoftX3000 or between a softswitch
and a device.

II. Defining Trace Parameters

Double click the “SIP” node in the interface trace navigation tree, and the [SIP Message
Trace] dialog box is displayed as shown in Figure 5-15.

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Figure 5-15 Defining SIP message trace parameters

Table 5-6 describes the usage and range of value for the parameters used in
Figure 5-15.

Table 5-6 Description of SIP message trace parameters

Parameter Range of Default

Parameter description
name value value
IP address of a SIP device that is to
Valid IP
IP address be traced and is connected to the NA
address
SoftX3000.
Message filter string. For example,
String with less
if “2803108” is entered, only
Filter string than 27 NA
messages containing “2803108”
characters
will be traced and displayed.
Incoming Whether to trace received Selected/Not
Selected
message messages selected
Outgoing Selected/Not
Whether to trace sent messages Selected
message selected
When you select it, you can specify
the task start time and end time of
Selected/Not Not
Time the trace task. When you leave it
selected selected
unselected, the system will start
the trace task immediately.

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Parameter Range of Default

Parameter description
name value value
Half hour
Defines the start time and end time In format of starting
Start/End
of the trace task. They are valid [1978-1-1,2038 from the
time
when the [Time] option is selected. -1-18] current
time

Defines whether the trace results

are automatically saved in the
folder “trace” under the SoftX3000
Auto save to installation folder. The file name Selected/Not Not
file includes date, time, and trace selected selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the SIP message trace results are
displayed in the trace result window. Figure 5-16 lists a typical example of trace results
for a SIP subscriber calling a voice subscriber.

Figure 5-16 SIP trace result display window

Figure 5-16 lists the SIP message sent between the SoftX3000 and the SIP device.
Double click any message, and the content is displayed. For instance, double click the
INVITE message, and a dialog box is displayed as shown in Figure 5-17. It displays the
content of the INVITE message, including the called number 2801000.

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Figure 5-17 SIP message content

Note:
For detailed description of SIP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

In Figure 5-16, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.8 Tracing H.323 Messages

I. Overview of Tracing H.323 Messages

This node helps you trace the H.323 messages in the SoftX3000 or between a
softswitch and a H.323 terminal.

II. Defining Trace Parameters

Double click the “H.323” node in the interface trace navigation tree, and the [H323
Message Trace] dialog box is displayed as shown in Figure 5-18.

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Figure 5-18 Defining H.323 message trace parameters

Table 5-7 describes the usage and range of value for the parameters used in
Figure 5-18.

Table 5-7 Description of H.323 message trace parameters

Paramete Range of Default

Parameter description
r name value value
IP address of the H.323 user terminal Valid IP
IP address NA
to be traced. address
When you select it, you can specify
the task start time and end time of the
Selected/Not Not
Time trace task. When you leave it
selected selected
unselected, the system will start the
trace task immediately.
Half hour
Defines the start time and end time of In format of
Start/End starting
the trace task. They are valid when the [1978-1-1,203
time from the
[Time] option is selected. 8-1-18]
current time

Defines whether the trace results are

automatically saved in the folder
“trace” under the SoftX3000
Auto save installation folder. The file name Selected/Not Not
to file includes date, time, and trace selected selected
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the H.323 message trace results are
displayed in the trace result window. Figure 5-19 lists a typical example of trace results
for an H.323 subscriber calling other subscribers (quick start).

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Figure 5-19 H.323 trace result display window

Figure 5-19 lists the H.323 message sent between the SoftX3000 and the H.323
terminal. Double click any message, and the content is displayed. For instance, double
click the RAS_ARQ message, and a dialog box is displayed as shown in Figure 5-20. It
displays the content of the RAS_ARQ message, including the called number 2802000.

Figure 5-20 H.323 message content

Note:
For detailed description of H.323, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

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IV. Processing Trace Results

In Figure 5-19, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.9 Tracing SCTP Messages

I. Overview of Tracing SCTP Messages

This node helps you trace the SCTP messages between the SoftX3000 and a signaling
gateway.

II. Defining Trace Parameters

Double click the “SCTP” node in the interface trace navigation tree, and the [SCTP
Message Trace] dialog box is displayed as shown in Figure 5-21.

Figure 5-21 Defining SCTP message trace parameters

Table 5-8 describes the usage and range of value for the parameters used in
Figure 5-21.

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Table 5-8 Description of SCTP message trace parameters

Parameter Default
Parameter description Range of value
name value
The BSG module
Module BSG module number processing
number defined in NA
number SCTP, mandatory parameter.
the system
SCTP control Whether to trace SCTP control Selected/Not
Selected
message messages. selected
Whether to trace SCTP data
messages. Tracing all data
messages will lead to large
amounts of data being transmitted,
SCTP data Selected/Not Not
which affects system performance.
message selected selected
After you choose this option, the
system will ask if you want to
continue. You can click <Yes> to
confirm.

Local IP For SCTP association, such as Any valid IP

address/ M2UA/M3UA/V5UA/IUA links, in address and port NA
Local port the SoftX3000. number

Peer IP For SCTP association, such as Any valid IP

address/ M2UA/M3UA/V5UA/IUA links, on address and port NA
Peer port the signaling gateway side. number
When you select it, you can specify
the task start time and end time of
Selected/Not Not
Time the trace task. When you leave it
selected selected
unselected, the system will start the
trace task immediately.
Half
hour
Defines the start time and end time In format of
Start/End starting
of the trace task. They are valid [1978-1-1,2038-1
time from the
when the [Time] option is selected. -18]
current
time

Defines whether the trace results

are automatically saved in the
folder “trace” under the SoftX3000
Auto save to installation folder. The file name Selected/Not Not
file includes date, time, and trace selected selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the SCTP message trace results are
displayed in the trace result window. Figure 5-22 shows the SCTP trace results for a

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normal call connection process whose conversation lasts for about six seconds
(including the HEARTBEAT message generated in the non-call-connection process).

Figure 5-22 SCTP trace result display window

Figure 5-22 lists the SCTP message sent between the SoftX3000 and the signaling
gateway. Double click any message, and the dialog box for explaining this message is
displayed. For example, double click any message in Figure 5-22, and a dialog box is
displayed as shown in Figure 5-23. The dialog box contains a detailed explanation of
the SCTP message, including the type of the data chunk of the SCTP message, TSN,
stream sequence number (SSN), and payload protocol ID.

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Figure 5-23 MGCP message content

Note:
For detailed description of SCTP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-22, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.10 Tracing M2UA Messages

I. Overview of Tracing M2UA Messages

This node helps you trace the M2UA messages of an M2UA link between the
SoftX3000 and a signaling gateway.

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II. Defining Trace Parameters

Double click the “M2UA” node in the interface trace navigation tree, and the [M2UA
Message Trace] dialog box is displayed as shown in Figure 5-24.

Figure 5-24 Defining M2UA message trace parameters

Table 5-9 describes the usage and range of value for the parameters used in
Figure 5-24.

Table 5-9 Description of M2UA message trace parameters

Parameter Default
Parameter description Range of value
name value
BSG module number The BSG module
Module
processing SCTP, mandatory number defined in NA
number
parameter. the system

The M2UA link

M2UA link
M2UA link number number defined in NA
number
the system

M2UA control Whether to trace M2UA control Selected/Not

Selected
message messages. selected

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Parameter Default
Parameter description Range of value
name value
Whether to trace M2UA data
messages. Tracing all data
messages will lead to large
amounts of data being
M2UA data Selected/Not Not
transmitted, which affects
message selected selected
system performance. After you
choose this option, the system
will ask if you want to continue.
You can click <Yes> to confirm.

MTP link number borne by the

The MTP link
MPT link M2UA link. It is valid when Not
number on the
number [M2UA data message] is selected
M2UA link
selected.

SCTP notify Notify message for whether to Selected/Not

Selected
message trace the SCTP layer selected
When you select it, you can
specify the start time and end
time of the trace task. When you Selected/Not Not
Time
leave it unselected, the system selected selected
will start the trace task
immediately.
Half hour
Defines the start time and end
In format of starting
time of the trace task. They are
Start/End time [1978-1-1,2038-1- from the
valid when the [Time] option is
18] current
selected.
time

Defines whether the trace

results are automatically saved
in the folder “trace” under the
SoftX3000 installation folder.
Auto save to Selected/Not Not
The file name includes date,
file selected selected
time, and trace message type.
You can read the trace results
can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the M2UA message trace results are
displayed in the trace result window. Figure 5-25 shows the M2UA trace results for a
normal call connection process whose conversation lasts for about seven seconds.

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Figure 5-25 M2UA trace result display window

Figure 5-25 lists the MTP2 User Adaptation (MAUP) message sent between the
SoftX3000 and the signaling gateway. Double click any message, and the dialog box
for explaining this message is displayed. For example, if you click the first MAUP
message in Figure 5-25, a dialog box is displayed as shown in Figure 5-26. This dialog
box contains the detailed content of the M2UA message; for example, in the protocol
data unit (PDU), you can find the caller number 07552803101 and callee number
25000001 (displayed in BCD codes in the reverse order).

Figure 5-26 M2UA message content

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Note:
For detailed description of M2UA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-25, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.11 Tracing M3UA Messages

I. Overview of Tracing M3UA Messages

This node helps you trace the M3UA messages of an M3UA link in the SoftX3000.

II. Defining Trace Parameters

Double click the “M3UA” node in the interface trace navigation tree, and the [M3UA
Message Trace] dialog box is displayed as shown in Figure 5-27.

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Figure 5-27 Defining M3UA message trace parameters

Table 5-10 describes the usage and range of value for the parameters used in
Figure 5-27.

Table 5-10 Description of M3UA message trace parameters

Parameter Default
Parameter description Range of value
name value
BSGI module number
Module The defined BSGI
processing M3UA, mandatory NA
number module number
parameter.

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Parameter Default
Parameter description Range of value
name value
M3UA link number to be traced,
The M3UA link
M3UA link which can be queried by using
number defined in the NA
number the LST M3LNK command.
system
Mandatory parameter.
You can specify the tracing of
the following message types
related to M3UA:
Related z SCCP message
Selected/Not Selecte
message z TUP message
selected d
types z ISUP message
z BICC message
z M3UA message
z SCTP notify message
You can specify the tracing of
M3UA messages with the
following flags:
z NI flag: Network
identification flag. You can
select an international or a
national flag.
z OPC flag
z DPC flag
z H1 flag: Title H1 of signaling Not
information field (SIF) Selected/Not
Link flags selecte
H0 flag: Title H0 of signaling selected
z d
information field (SIF)
z SLS flag: Title SLS of
signaling information field
(SIF)
z CIC flag: Used to specify the
CIC range of the TUP/ISUP
message field SIF
z Direction flag: M3UA
message direction
(send/receive)
When you select it, you can
specify the task start time and
Not
end time of the trace task. Selected/Not
Time selecte
When you leave it unselected, selected
d
the system will start the trace
task immediately.
Half
hour
Defines the start time and end
starting
time of the trace task. They are In format of
Start/End time from
valid when the [Time] option is [1978-1-1,2038-1-18]
the
selected.
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace
results are automatically saved
in the folder “trace” under the
SoftX3000 installation folder. Not
Auto save to Selected/Not
The file name includes date, selecte
file selected
time, and trace message type. d
You can read the trace results
can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the M3UA message trace results are
displayed in the trace result window. Figure 5-28shows the message trace results for
activating and deactivating an M3UA link.

Figure 5-28 M3UA trace result display window

Figure 5-28 shows the related information of the M3UA management messages
received or sent on the M3UA link in a call, including the Tick value for the generation
time of a message and the message type (H1H0). Such fields as NI, CIC, SLS/SLC,
OPC, and DPC are valid in M3UA call tracing. Double click any message, and the
dialog box for explaining this message is displayed. For example, if you click the third
message “NOTIFY” in Figure 5-28, a dialog box is displayed as shown in Figure 5-29.
The dialog box shows the details of this message; for example, [Notify Status Info] is
“AS PENDING”.

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Figure 5-29 M3UA message content

Note:
For detailed description of M3UA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-28, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.12 Tracing V5UA Messages

I. Overview of Tracing V5UA Messages

This node helps you trace the V5UA messages of a V5UA link in the SoftX3000.

II. Defining Trace Parameters

Double click the “V5UA” node in the interface trace navigation tree, and the [V5UA
Message Trace] dialog box is displayed as shown in Figure 5-30.

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Figure 5-30 Defining V5UA message trace parameters

Table 5-11 describes the usage and range of value for the parameters used in
Figure 5-30.

Table 5-11 Description of V5UA message trace parameters

Parameter Default
Parameter description Range of value
name value
Module BSGI module number processing The defined BSGI
NA
number V5UA, mandatory parameter. module number
V5UA link number to be traced,
V5UA link which can be queried by using the The defined V5UA
NA
number LST V5UALNK command. link number
Mandatory parameter.

V5UA control Whether to trace V5UA control Selected/Not Selecte

message messages. selected d

V5UA data Whether to trace V5UA data Selected/Not Selecte

message messages. selected d

V5UA
Whether to trace V5UA physical Selected/Not Selecte
physical link
link layer messages. selected d
message
SCTP notify Whether to trace SCTP notify Selected/Not Selecte
message messages. selected d

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Parameter Default
Parameter description Range of value
name value
After you select it, you can enter the Selected/Not
Not
V5 link V5 link identifier of the V5 interface selected
selecte
number E1 between the SoftX3000 and the The defined V5 link
d
SG. identifier
Selected/Not
After you select it, you can enter the Not
SG link selected
E1 link identifier of the V5 interface selecte
number The defined E1 link
on the SG side. d
identifier

When you select it, you can specify

the task start time and end time of Not
Selected/Not
Time the trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time In format of starting
Start/End
of the trace task. They are valid [1978-1-1,2038-1- from
time
when the [Time] option is selected. 18] the
current
time

Defines whether the trace results

are automatically saved in the
folder “trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the V5UA message trace results are
displayed in the trace result window. Figure 5-31shows the trace results for deactivating
and activating a V5UA link.

Figure 5-31 V5UA trace result display window

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Figure 5-31 shows the ASP service maintenance messages and layer management
messages in the process of deactivating/activating the V5UA link. Double click any
message, and the dialog box for explaining this message is displayed. For example, if
you double click the last NOTIFY layer management message, a dialog box is
displayed as shown in Figure 5-32. The dialog box shows the details of this message,
indicating that the ASP is active.

Figure 5-32 V5UA message content

Note:
For detailed description of V5UA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-31, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.13 Tracing IUA Messages

I. Overview of Tracing IUA Messages

This node helps you trace the IUA messages of an IUA link in the SoftX3000.

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II. Defining Trace Parameters

Double click the “IUA” node in the interface trace navigation tree, and the [IUA Message
Trace] dialog box is displayed as shown in Figure 5-33.

Figure 5-33 Defining IUA message trace parameters

Table 5-12 describes the usage and range of value for the parameters used in
Figure 5-33.

Table 5-12 Description of IUA message trace parameters

Parameter Range of Default

Parameter description
name value value
The defined
Module BSGI module number processing IUA,
BSGI module NA
number mandatory parameter.
number

IUA link number to be traced, which can

IUA link
be queried by using the LST IUALNK 0–65535 NA
number
command. Mandatory parameter.
IUA control Selected/Not
Whether to trace IUA control messages. Selected
message selected
IUA data Selected/Not
Whether to trace IUA data messages. Selected
message selected
SCTP
Selected/Not
notify Whether to trace SCTP notify messages. Selected
selected
message

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Parameter Range of Default

Parameter description
name value value
After you select it, you can enter the PRA Selected/Not
PRA link Not
interface link number that supports the selected
number selected
IUA link. 0–65534

When you select it, you can specify the

task start time and end time of the trace
Selected/Not Not
Time task. When you leave it unselected, the
selected selected
system will start the trace task
immediately.
Half hour
Defines the start time and end time of the In format of starting
Start/End
trace task. They are valid when the [Time] [1978-1-1,20 from the
time
option is selected. 38-1-18] current
time

Defines whether the trace results are

automatically saved in the folder “trace”
under the SoftX3000 installation folder.
Auto save Selected/Not Not
The file name includes date, time, and
to file selected selected
trace message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the IUA message trace results are
displayed in the trace result window. Figure 5-34 shows the trace results for an IUA call.

Figure 5-34 IUA trace result display window

Figure 5-34 lists the IUA message received or sent by the SoftX3000 on the IUA link.
Double click any message, and the content is displayed. For example, if you double
click the first QPTM DATA_IND message, a dialog box is displayed as shown in
Figure 5-35. The dialog box shows the content of this message, including the caller
number 307030001 and callee number 0754555100062 (displayed in hexadecimal
ASCII codes).

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Figure 5-35 IUA message content

Note:
For detailed description of IUA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-34, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.14 Tracing MTP3 Messages

I. Overview of Tracing MTP3 Messages

This node helps you trace the MTP3 messages of an MTP3 link in the SoftX3000.

II. Defining Trace Parameters

Double click the “MTP3” node in the interface trace navigation tree, and the [MTP3
Message Trace] dialog box is displayed as shown in Figure 5-36.

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Figure 5-36 Defining MTP3 message trace parameters

Table 5-13 describes the usage and range of value for the parameters used in
Figure 5-36.

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Table 5-13 Description of MTP3 trace parameters

Parameter Range of Default

Parameter description
name value value
The defined
Module BSGI module number processing
BSGI module NA
number MTP3, mandatory parameter.
number
MTP3 link number to be traced, which
The MTP3 link
MTP3 link can be queried by using the LST
number defined NA
number N7LNK command. Mandatory
in the system
parameter.
You can specify the tracing of the
following message types related to
MTP3:
z SNM message
z SLT message
Message Selected/Not Selecte
z SCCP message
types selected d
z TUP message
z ISUP message
z BICC message
z Unknown message
z Layer2 message
You can specify the tracing of MTP3
messages with the following flags:
z NI flag: Network identification flag.
You can select an international or a
national flag.
z OPC flag
z DPC flag
z H1 flag: Title H1 of signaling Not
information field (SIF) Selected/Not
Link flags selecte
H0 flag: Title H0 of signaling selected
z d
information field (SIF)
z SLS flag: Title SLS of signaling
information field (SIF)
z CIC flag: Used to specify the CIC
range of the TUP/ISUP message
field SIF
z Direction flag: MTP3 message
direction (send/receive)
When you select it, you can specify the
task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.

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Parameter Range of Default

Parameter description
name value value
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when the [1978-1-1,2038 from
time
[Time] option is selected. -1-18] the
current
time
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the MTP3 message trace results are
displayed in the trace result window. Figure 5-37 shows the trace results for an MTP3
call.

Figure 5-37 MTP3 trace result display window

Figure 5-37 lists the information of the ISUP messages received or sent by the
SoftX3000 on the MTP3 link, including NI, message type H1H0, CIC, SLS, OPC, and
DPC. Double click any message, and the dialog box for explaining this message is
displayed. For example, if you double click the first IAM message, a dialog box is
displayed as shown in Figure 5-38. The dialog box shows the details of this message,
including the caller number and callee number (the actual callee number is 25000001,
while the IADM and the subsequent SAM message contain all the callee number
information).

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Figure 5-38 MTP3 message content

Note:
For detailed description of MTP3, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-37, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.15 Tracing BRA Messages

I. Overview of Tracing BRA Messages

This node helps you trace the BRA interface signaling messages of a BRA subscriber in
the SoftX3000.

II. Defining Trace Parameters

Double click the “BRA” node in the interface trace navigation tree, and the [BRA
Message Trace] dialog box is displayed as shown in Figure 5-39.

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Figure 5-39 Defining BRA message trace parameters

Table 5-14 describes the usage and range of value for the parameters used in
Figure 5-39.

Table 5-14 Description of BRA message trace parameters

Parameter Default
Parameter description Range of value
name value
The BRA
BRA link number to be traced, which
Subscriber subscriber
can be queried by using the LST NA
number number defined
BRA command.
in the system

The local DN set

to which the BRA
Local DN Set Local DN set NA
subscriber
belongs

When you select it, you can specify

the task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when [1978-1-1,2038- from
time
the [Time] option is selected. 1-18] the
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the BRA interface message trace results
are displayed in the trace result window. Figure 5-40 shows the trace results for a
normal call process of a BRA subscriber.

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Figure 5-40 BRA trace result display window

Figure 5-40lists the information of the messages received or sent by the SoftX3000 on
the BRA subscriber interface, including message type, message name, and Tick value.
Double click any message, and the dialog box for explaining this message is displayed.
For example, double click the first Q.931 SETUP message, and a dialog box is
displayed as shown in Figure 5-41. It displays the content of the SETUP message,
including the address information of the caller and callee.

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Figure 5-41 BRA message content

Note:
For detailed description of BRA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-40, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.16 Tracing PRA Messages

I. Overview of Tracing PRA Messages

This node helps you trace the PRA signaling messages of a PRA link number in the
SoftX3000.

II. Defining Trace Parameters

Double click the “PRA” node in the interface trace navigation tree, and the [PRA
Message Trace] dialog box is displayed as shown in Figure 5-42.

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Figure 5-42 Defining PRA message trace parameters

Table 5-15 describes the usage and range of value for the parameters used in
Figure 5-42.

Table 5-15 Description of PRA message trace parameters

Parameter Default
Parameter description Range of value
name value
PRA link number to be traced, which
PRA link
can be queried by using the LST 0–65535 NA
number
PRALNK command.

When you select it, you can specify

the task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when [1978-1-1,2038- from
time
the [Time] option is selected. 1-18] the
current
time
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

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III. Viewing Trace Results

After defining the parameters, click <OK>, and the PRA message trace results are
displayed in the trace result window. Figure 5-43 shows the trace results for a PRA call.

Figure 5-43 PRA trace result display window

Figure 5-43 lists the PRA message sent received or sent by the SoftX3000 on the PRA
link. Double click any message, and the content is displayed. For example, if you
double click the first Q.931 SETUP message, a dialog box is displayed as shown in
Figure 5-44. The dialog box shows the content of the SETUP message, including the
caller number 307030001 and callee number 0754555100062 (both are displayed in
hexadecimal ASCII codes).

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Figure 5-44 PRA message content

Note:
For detailed description of PRA, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-43, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.17 Tracing V5 Messages

I. Overview of Tracing V5 Messages

This node helps you trace the V5 messages of a V5 interface in the SoftX3000.

II. Defining Trace Parameters

Double click the “V5” node in the interface trace navigation tree, and the [V5 Message
Trace] dialog box is displayed as shown in Figure 5-45.

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Figure 5-45 Defining V5 message trace parameters

Table 5-16 describes the usage and range of value for the parameters used in
Figure 5-45.

Table 5-16 Description of V5 message trace parameters

Parameter Range of Default

Parameter description
name value value
The V5
V5 interface ID to be traced, which
V5 interface interface ID
can be queried by using the LST V5I NA
ID defined in the
command.
system

When you select it, you can enter the Selected/Not

C-channel Not
C-channel number of the V5 selected
number selected
interface. 0–65534
Selected/Not
V5 L3 When you select it, you can enter the Not
selected
address V5 L3 address in the V5 interface. selected
0–65535

Whether to trace the PSTN protocol

PSTN Selected/Not
borne on the physical channel C in Selected
protocol selected
the V5 interface.

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Parameter Range of Default

Parameter description
name value value
Whether to trace the bearer channel
connection (BCC) protocol borne on Selected/Not
BCC protocol Selected
the physical channel C in the V5 selected
interface.
Whether to trace the link control
Link control Selected/Not
protocol borne on the physical Selected
protocol selected
channel C in the V5 interface.

Whether to trace the protect protocol

Protect Selected/Not
borne on the physical channel C in Selected
protocol selected
the V5 interface.

Whether to trace the control protocol

Control Selected/Not
borne on the physical channel C in Selected
protocol selected
the V5 interface.
When you select it, you can specify
the task start time and end time of the
Selected/Not Not
Time trace task. When you leave it
selected selected
unselected, the system will start the
trace task immediately.
Half hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when [1978-1-1,2038 from the
time
the [Time] option is selected. -1-18] current
time
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Auto save to installation folder. The file name Selected/Not Not
file includes date, time, and trace selected selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the V5 message trace results are
displayed in the trace result window. Figure 5-46 shows the trace results for a V5 call.

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Figure 5-46 V5 trace result display window

Figure 5-46 lists the PSTN/BCC messages borne by the SoftX3000 on the V5 interface.
Double click any message, and the dialog box for explaining this message is displayed.
For example, if you double click the first V5_ESTABLISH message, a dialog box is
displayed as shown in Figure 5-47 The dialog box shows the content of this message,
including “256” for [L3 address] and “Offhook” for [Steady signal type].

Figure 5-47 V5 message content

Note:
For detailed description of V5, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

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IV. Processing Trace Results

In Figure 5-46, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.18 Tracing SCCP DPC Messages

I. Overview of Tracing SCCP DPC Messages

This node helps you trace the SCCP DPC messages sent between the SoftX3000 and
a device with a specified DPC.

II. Defining Trace Parameters

Double click the “SCCP DPC” node in the interface trace navigation tree, and the
[SCCP DPC Message Trace] dialog box is displayed as shown in Figure 5-48.

Figure 5-48 Defining SCCP DPC message trace parameters

Table 5-17 describes the usage and range of value for the parameters used in
Figure 5-48.

Table 5-17 Description of SCCP DPC message trace parameters

Parameter Default
Parameter description Range of value
name value
FCCU board module number The FCCU module
Module
processing SCCP, optional number defined in NA
number
parameter. the system

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Parameter Default
Parameter description Range of value
name value
There are four
options:
international
Used to specify in which signaling network, Nationa
Network
network the signaling code to be international l
indicator
traced is to be located. standby network, network
national network,
and national
standby network.

Used to specify the DPC of the

The defined SCCP
DPC SCCP message to be traced. NA
DPC
Mandatory parameter.
Used to specify the OPC of the
The defined SCCP
OPC SCCP message to be traced. NA
OPC
Mandatory parameter.

When you select it, you can specify

the task start time and end time of Not
Selected/Not
Time the trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time In format of starting
Start/End
of the trace task. They are valid [1978-1-1,2038-1- from
time
when the [Time] option is selected. 18] the
current
time
Defines whether the trace results
are automatically saved in the
folder “trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the SCCP message trace results are
displayed in the trace result window. Figure 5-49 shows the SCCP trace results for a
normal intelligent network (IN) call connection process.

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Figure 5-49 SCCP DPC trace result display window

Figure 5-49 lists the SCCP messages received or sent by the FCCU board. Double
click any message, and the dialog box for explaining this message is displayed. For
example, if you double click a message, a dialog box is displayed as shown in
Figure 5-50. The dialog box shows the content of this message, including the signaling
link select code, original point code, destination point code, and TCAP message data.

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Figure 5-50 SCCP DPC message content

Note:
For detailed description of SCCP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-49, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.19 Tracing SCCP User Messages

I. Overview of Tracing SCCP User Messages

This node helps you trace the messages received and sent by the SoftX3000 between
SCCP and upper user layers (such as TCAP/INAP).

II. Defining Trace Parameters

Double click the “SCCP User” node in the interface trace navigation tree, and the
[SCCP User Message Trace] dialog box is displayed as shown in Figure 5-51.

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Figure 5-51 Defining SCCP User message trace parameters

Table 5-18 describes the usage and range of value for the parameters used in
Figure 5-51.

Table 5-18 Description of SCCP User trace parameters

Parameter Default
Parameter description Range of value
name value
The FCCU
Module FCCU board module number module number
NA
number processing SCCP, optional parameter. defined in the
system

When you select it, you can specify the

task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of
Start/End starting
the trace task. They are valid when the [1978-1-1,2038-
time from the
[Time] option is selected. 1-18]
current
time
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

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III. Viewing Trace Results

After defining the parameters, click <OK>, and the SCCP message trace results are
displayed in the trace result window. Figure 5-52 shows the SCCP trace results for a
normal IN call connection process.

Figure 5-52 SCCP User trace result display window

Figure 5-52 lists the SCCP messages received or sent by the SoftX3000 between
SCCP and user layers. Double click any message, and the dialog box for explaining
this message is displayed. For example, if you double click a message, a dialog box is
displayed as shown in Figure 5-53. The dialog box shows the content of this message,
including the message type, direction, network indication, and TCAP message data.

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Figure 5-53 SCCP User message content

Note:
For detailed description of SCCP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-52, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.20 Tracing SCCP MTP Messages

I. Overview of Tracing SCCP MTP Messages

This node helps you trace the signaling interaction between the SCCP processing
module and the lower-layer MTP maintenance management messages.

II. Defining Trace Parameters

Double click the “SCCP MTP” node in the interface trace navigation tree, and the
[SCCP MTP Message Trace] dialog box is displayed as shown in Figure 5-54.

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Figure 5-54 Defining SCCP MTP message trace parameters

Table 5-19 describes the usage and range of value for the parameters used in
Figure 5-54.

Table 5-19 Description of SCCP MTP message trace parameters

Parameter Default
Parameter description Range of value
name value
The FCCU
Module FCCU board module number module number
NA
number processing SCCP, optional parameter. defined in the
system

When you select it, you can specify the

task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when the [1978-1-1,2038- from
time
[Time] option is selected. 1-18] the
current
time

Defines whether the trace results are

automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

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III. Viewing Trace Results

After defining the parameters, click <OK>, and the SCCP MTP message trace results
are displayed in the trace result window. Figure 5-55 shows the message trace results
for deactivating and activating an MTP link.

Figure 5-55 SCCP MTP trace result display window

Figure 5-55 lists the SCCP messages received by the SCCP processing module from
the MTP layer. Double click any message, and the dialog box for explaining this
message is displayed. For example, if you double click the first MTP_PAUSE_IND
message, a dialog box is displayed as shown in Figure 5-55. The dialog box shows the
content of this message, including the network indication, DPC, and OPC.

Figure 5-56 SCCP MTP message content

Note:
For detailed description of SCCP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

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IV. Processing Trace Results

In Figure 5-55, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.21 Tracing TCAP SCCP Messages

I. Overview of Tracing TCAP SCCP Messages

This node helps you trace the messages received and sent by the SoftX3000 between
TCAP and lower SCCP layer.

II. Defining Trace Parameters

Double click the “TCAP SCCP” node in the interface trace navigation tree, and the
[TCAP SCCP Message Trace] dialog box is displayed as shown in Figure 5-51.

Figure 5-57 Defining TCAP SCCP message trace parameters

Table 5-20 describes the usage and range of value for the parameters used in
Figure 5-51.

Table 5-20 Description of TCAP SCCP message trace parameters

Parameter Default
Parameter description Range of value
name value
The FCCU
FCCU board module number
Module module number
processing TCAP/SCCP, optional NA
number defined in the
parameter.
system

When you select it, you can specify

the task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.

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Parameter Default
Parameter description Range of value
name value
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when [1978-1-1,2038- from
time
the [Time] option is selected. 1-18] the
current
time
Defines whether the trace results are
automatically saved in the folder
Not
Auto save to “trace” under the SoftX3000 Selected/Not
selecte
file installation folder. The file name selected
d
includes date, time, and trace
message type.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the TCAP SCCP message trace results
are displayed in the trace result window on the right. Figure 5-58 shows the TCAP
SCCP trace results for a normal IN call connection process.

Figure 5-58 TCAP SCCP trace result display window

Figure 5-52 lists the TCAP SCCP messages received or sent by the SoftX3000
between TCAP and SCCP. Double click any message, and the dialog box for explaining

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this message is displayed. For example, if you double click a message, a dialog box is
displayed as shown in Figure 5-59. The dialog box shows the content of this message.

Figure 5-59 TCAP SCCP message content

Note:
For detailed description of TCAP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-58, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.22 Tracing TCAP User Messages

I. Overview of Tracing TCAP User Messages

This node helps you trace the messages received and sent by the SoftX3000 between
TCAP and upper user layers (such as INAP).

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II. Defining Trace Parameters

Double click the “TCAP User” node in the interface trace navigation tree, and the
[TCAP User Message Trace] dialog box is displayed as shown in Figure 5-60.

Figure 5-60 Defining TCAP User message trace parameters

Table 5-21 describes the usage and range of value for the parameters used in
Figure 5-60.

Table 5-21 Description of TCAP User trace parameters

Parameter Default
Parameter description Range of value
name value
The FCCU
Module FCCU board module number module number
NA
number processing TCAP, optional parameter. defined in the
system

When you select it, you can specify the

task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when the [1978-1-1,2038-1 from
time
[Time] option is selected. -18] the
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save installation folder. The file name Selected/Not
selecte
to file includes date, time, and trace selected
d
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the TCAP message trace results are
displayed in the trace result window. Figure 5-52 shows the TCAP User trace results for
a normal IN call connection process (including the input of the card number and
password).

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Figure 5-61 TCAP User trace result display window

Figure 5-61lists the TCAP User messages received or sent by the SoftX3000 between
TCAP and INAP. Double click any message, and the dialog box for explaining this
message is displayed. For example, if you double click the first TC_INVOKE_REQ
message, a dialog box is displayed as shown in Figure 5-62. The dialog box shows the
content of this message, including the caller number 0755201455550005 and callee
number (200#, displayed as “200C” in the figure).

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Figure 5-62 TCAP User message content

Note:
For detailed description of TCAP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-61, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.23 Tracing CSP Messages

I. Overview of Tracing CSP Messages

This node helps you trace the INAP message stream between the built-in IN service
module of the SoftX3000 and the CSP.

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II. Defining Trace Parameters

Double click the “CSP” node in the interface trace navigation tree, and the [CSP
Message Trace] dialog box is displayed as shown in Figure 5-63.

Figure 5-63 Defining CSP message trace parameters

Table 5-22 describes the usage and range of value for the parameters used in
Figure 5-63.

Table 5-22 Description of CSP message trace parameters

Parameter Default
Parameter description Range of value
name value
The
FCCU/FCSU or
It processes the FCCU/FCSU or CDB
Module CDBI module
module numbers of the built-in IN NA
number numbers
service. Optional parameter.
defined in the
system

The defined
Service key Service key of the built-in IN service built-in IN NA
service key

When you select it, you can specify

the task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when [1978-1-1,2038- from
time
the [Time] option is selected. 1-18] the
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the CSP message trace results are
displayed in the trace result window. Figure 5-64 shows the CSP trace results for a
normal super do-not-disturb call connection process.

Figure 5-64 CSP trace result display window

Figure 5-64 lists the IANP messages between the built-in IN service module and the
CSP in a super do-not-disturb call process. Double click any message, and the dialog
box for explaining this message is displayed. For example, if you double click the first
IA_initialDP message, a dialog box is displayed as shown in Figure 5-65. The dialog
box shows the content of this message, including the caller number (201520000101)
and callee number (190201520000001, in which “190” is the prefix of the super
do-not-disturb service).

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Figure 5-65 CSP message content

Note:
For detailed description of CSP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-64, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.24 Tracing Bill Messages

I. Overview of Tracing Bill Messages

This node helps you trace the bills of a subscriber number or trunk group in the
SoftX3000.

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II. Defining Trace Parameters

Double click the “Bill” node in the interface trace navigation tree, and the [Bill message
trace] dialog box is displayed as shown in Figure 5-66.

Figure 5-66 Defining Bill message trace parameters

Table 5-23 describes the usage and range of value for the parameters used in
Figure 5-66.

Table 5-23 Description of Bill message trace parameters

Parameter Parameter Range of Default

Trace type
name description value value
A number
Subscriber Caller number to be already
NA
number traced. existing in
the system
Caller The DN set
Local DN set of the to which the
Local DN set caller number to be caller NA
traced. number
belongs

A number
Subscriber Callee number to be already
NA
Callee number traced. existing in
the system
(valid in the
callee group The DN set
charging Local DN set of the to which the
mode) Local DN set callee number to be callee NA
traced. number
belongs

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Parameter Parameter Range of Default

Trace type
name description value value
The trunk
group
number that
has been
Trunk group Trunk group Trunk group number configured NA
with
charging
data in the
system

When you select it, you

can specify the task
start time and end time Not
Selected/N
Time of the trace task. When selecte
ot selected
you leave it unselected, d
the system will start the
trace task immediately.

Half
Defines the start time hour
and end time of the In format of starting
Start/End time trace task. They are [1978-1-1,2 from
valid when the [Time] 038-1-18] the
option is selected. current
time
Defines whether the
trace results are
automatically saved in
the folder “trace” under
the SoftX3000
Not
installation folder. The Selected/N
Auto save to file selecte
file name includes date, ot selected
d
time, and trace
message type. You can
read the trace results
can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the IUA message trace results are
displayed in the trace result window. Figure 5-67 lists the Bill trace results for two calls
of a caller.

Figure 5-67 Bill trace result display window

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For example, if you double click a message, a dialog box is displayed as shown in
Figure 5-68. The dialog box shows the content of this message, including the call
duration of the bill (71179 Ticks, that is, 711790 milliseconds, which is about 11 minutes
52 seconds), caller number (07552803101), and callee number (02125000001).

Figure 5-68 Bill message content

IV. Processing Trace Results

In Figure 5-67, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.25 Tracing Circuit Messages

I. Overview of Tracing Circuit Messages

This node helps you trace the Circuit messages of an ISUP/TUP circuit in the
SoftX3000.

II. Defining Trace Parameters

Double click the “Circuit” node in the interface trace navigation tree, and the [Circuit
Message Trace] dialog box is displayed as shown in Figure 5-69.

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Figure 5-69 Defining Circuit message trace parameters

Table 5-24 describes the usage and range of value for the parameters used in
Figure 5-69.

Table 5-24 Description of Circuit trace parameters

Parameter Default
Parameter description Range of value
name value
The defined
Module FCCU board module number to which
FCCU module NA
number the circuit belongs.
number

Circuit device type, which can be ISUP

Device type ISUP or TUP NA
or TUP.

The ISUP/TUP
Circuit Circuit number, which can be queried trunk circuit
NA
number by using the LST TKC command. defined in the
system
When you select it, you can specify the
task start time and end time of the Not
Selected/Not
Time trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time of In format of starting
Start/End
the trace task. They are valid when the [1978-1-1,2038- from
time
[Time] option is selected. 1-18] the
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace results are
automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the trace
results can be with the “Trace Viewer”
tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the corresponding circuit message trace
results are displayed in the trace result window. Figure 5-70 shows the trace results for
an ISUP call.

Figure 5-70 Circuit trace result display window

Figure 5-70 lists the ISUP messages received or sent by the SoftX3000 on a circuit.
Double click any message, and the content is displayed. For example, if you double
click the first IAM message, a dialog box is displayed as shown in Figure 5-71. The
dialog box shows the content of this message, including the information of the caller
and callee (25000001).

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Figure 5-71 Circuit trace message content

Note:
For detailed description of ISUP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-70, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.26 Tracing Console Messages

I. Overview of Tracing Console Messages

This node helps you trace the protocol interaction between the SoftX3000 and the IP
Centrex console (U-Path).

II. Defining Trace Parameters

Double click the “Console” node in the interface trace navigation tree, and the [Console
Message Trace] dialog box is displayed as shown in Figure 5-72.

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Figure 5-72 Defining Console trace parameters

Table 5-25 describes the usage and range of value for the parameters used in
Figure 5-72.

Table 5-25 Description of Console trace parameters

Parameter Range of Default

Trace type Parameter description
name value value
A subscriber
Subscriber Subscriber number of number of a
NA
number the console to be traced. defined
console
By
subscriber The DN set to
number Local DN set to which a which the
subscriber number of a subscriber
Local DN set NA
console to be traced number of the
belongs. console
belongs
A subscriber
number
By console Console Number of the console to
already NA
number number be traced.
existing in the
system

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Parameter Range of Default

Trace type Parameter description
name value value
Not
Output shake hand Whether to export shake Selected/Not
selecte
messages hand messages. selected
d
Not
Whether to export Selected/Not
Output confirm messages selecte
confirm messages. selected
d
When you select it, you
can specify the task start
time and end time of the Not
Selected/Not
Time trace task. When you selecte
selected
leave it unselected, the d
system will start the trace
task immediately.

Half
Defines the start time hour
and end time of the trace In format of starting
Start/End time task. They are valid [1978-1-1,203 from
when the [Time] option is 8-1-18] the
selected. current
time

Defines whether the

trace results are
automatically saved in
the folder “trace” under
the SoftX3000 Not
Selected/Not
Auto save to file installation folder. The selecte
selected
file name includes date, d
time, and trace message
type. You can read the
trace results can be with
the “Trace Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the Console message trace results are
displayed in the trace result window. Figure 5-73 shows the trace results for operations
on the console, including setting it busy, maintaining subscriber data, maintaining the
long-short number comparison table, and exiting.

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Figure 5-73 Console trace result display window

IV. Processing Trace Results

In Figure 5-73, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

5.2.27 Tracing STUN Messages

I. Overview of Tracing STUN Messages

This node helps you trace the STUN interaction of a device with a specified IP address
and port number in the SoftX3000.

II. Defining Trace Parameters

Double click the “STUN” node in the interface trace navigation tree, and the [STUN
Message Trace] dialog box is displayed as shown in Figure 5-74.

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Figure 5-74 Defining STUN message trace parameters

Table 5-26 describes the usage and range of value for the parameters used in
Figure 5-74.

Table 5-26 Description of STUN message trace parameters

Parameter Default
Parameter description Range of value
name value
IP address of the STUN device to be
An existing IP
traced. The STUN device can be a
IP address address of the NA
STUN server (SoftX3000) or STUN
device
client (U-Path).

Port number of the STUN device.

The STUN port of the SoftX3000 can The defined STUN
Port number NA
be queried by using the LST port number
STUNDISP command.

When you select it, you can specify

the task start time and end time of Not
Selected/Not
Time the trace task. When you leave it selecte
selected
unselected, the system will start the d
trace task immediately.
Half
hour
Defines the start time and end time In format of starting
Start/End
of the trace task. They are valid [1978-1-1,2038-1- from
time
when the [Time] option is selected. 18] the
current
time

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Parameter Default
Parameter description Range of value
name value
Defines whether the trace results
are automatically saved in the folder
“trace” under the SoftX3000
Not
Auto save to installation folder. The file name Selected/Not
selecte
file includes date, time, and trace selected
d
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the STUN message trace results are
displayed in the trace result window. Figure 5-75 shows the trace results for STUN
interaction in the process of logging in to the console.

Figure 5-75 STUN trace result display window

Figure 5-75 shows the STUN interaction between the IFMI board and the console in the
process of logging in to the console. “2.22.2.100” is the IP address of the FE interface of
the IFMI board, and “2.29.200.109” is the IP address of the console.

Note:
For details on STUN, refer to “Simple Traversal of UDP Through Network Address
Translators (STUN)” in the IETF recommendation “draft-ietf-sigtran-m2pa-06”.

IV. Processing Trace Results

In Figure 5-75, right click the results, and you can process the trace results. Refer to
section 5.5.1 Processing Trace Results.

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5.3 Tracing User Signaling

5.3.1 Overview of User Trace Tasks

Expand the “user trace task” node, and the user trace tasks are shown in Figure 5-76.

Figure 5-76 Navigation tree of user trace tasks

5.3.2 Tracing Interface Signaling

I. Overview of Tracing Interface Signaling

It helps you trace the interface signaling messages of certain subscribers in the
SoftX3000.

II. Defining Trace Parameters

Double click the “Interface Signaling Trace” node in the interface trace navigation tree,
and the [Trace Signaling Trace] dialog box is displayed as shown in Figure 5-77.

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Figure 5-77 Defining parameters for tracing user interface signaling

Table 5-27 describes the usage and range of value for the parameters used in
Figure 5-77.

Table 5-27 Description of parameters for tracing user interface signaling

Parameter Default
Parameter description Range of value
name value
subscriber By
You can select “By subscriber
Trace type number or MID subscriber
number” or “MID + UID + PSN”.
+ UID + PSN number

Whether to trace relative

Relative trace YES or NO YES
messages
Subscriber
This parameter is valid when the
Subscriber number
trace type is “By subscriber NA
number configured in
number”.
the system
This parameter is valid when the DN set of the
Local DN set trace type is “By subscriber configured NA
number”. subscriber

Module number
Module This parameter is valid when the of the
NA
number trace type is “MID + UID + PSN”. configured
subscriber

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Parameter Default
Parameter description Range of value
name value
UID_WIRED/UI
D_ETS/UID_PR
A/UID_TCI/UID
This parameter is valid when the UID_WIRE
User type _ESL/UID_SIP
trace type is “MID + UID + PSN”. D
SL/UID_H323S
L/UID_BRA/UID
_R2
Number of the
Equipment This parameter is valid when the
configured NA
number trace type is “MID+UID+PSN”.
equipment

ISUP, SIP,
Combination This parameter is mandatory. CAP, INAP, NA
PRA, BRA, R2
When you select it, you can
specify the task start time and end
time of the trace task. When you Selected/Not Not
Time
leave it unselected, the system selected selected
will start the trace task
immediately.
Half hour
Defines the start time and end
In format of starting
Start/End time of the trace task. They are
[1978-1-1,2038- from the
time valid when the [Time] option is
1-18] current
selected.
time
Defines whether the trace results
are automatically saved in the
folder “trace” under the SoftX3000
Auto save to installation folder. The file name Selected/Not Not
file includes date, time, and trace selected selected
message type. You can read the
trace results can be with the
“Trace Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the user interface trace results are
displayed in the trace result window. Figure 5-78displays an example of interface trace
results on a normal ISUP call.

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Figure 5-78 Display window of interface signaling trace results

In Figure 5-78, the red messages are messages interacting in the SoftX3000, and the
blue and black ones are messages interacting with external network components.
Double click the first IAM message in Figure 5-78, and the detailed explanations of the
message is displayed in Figure 5-79, including the callee number 6660017.

Figure 5-79 Detailed explanations of an interface trace message

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Note:
For detailed description of ISUP, refer to SoftX3000 SoftSwitch System Technical
Manual-Signaling & Protocols.

IV. Processing Trace Results

In Figure 5-78, right click the results, and you can process the trace results. Refer to
section 5.5 Exporting and Reviewing Trace Results for details.

5.3.3 Tracing Call Connections

I. Overview of Tracing Call Connections

It helps you trace the call connection process of certain subscribers in the SoftX3000.

II. Defining Trace Parameters

Double click the “Call Connection Trace” node in the interface trace navigation tree,
and the [Call Connection Trace] dialog box is displayed as shown in Figure 5-80.

Figure 5-80 Defining parameters for tracing call connections

Table 5-28 describes the usage and range of value for the parameters used in
Figure 5-80.

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Table 5-28 Description of parameters for tracing call connections

Parameter Default
Parameter description Range of value
name value
subscriber By
You can select “By subscriber” or
Trace type number or subscriber
“MID+UID+PSN”.
MID+UID+PSN number
Subscriber
This parameter is valid when the
Subscriber number
trace type is “By subscriber NA
number configured in the
number”.
system

This parameter is valid when the DN set of the

Local DN
trace type is “By subscriber configured NA
set
number”. subscriber
When you select it, you can specify
the task start time and end time of
Selected/Not Not
Time the trace task. When you leave it
selected selected
unselected, the system will start
the trace task immediately.
Half hour
Defines the start time and end time In format of starting
Start/End
of the trace task. They are valid [1978-1-1,2038-1 from the
time
when the [Time] option is selected. -18] current
time
Defines whether the trace results
are automatically saved in the
folder “trace” under the SoftX3000
Auto save installation folder. The file name Selected/Not Not
to file includes date, time, and trace selected selected
message type. You can read the
trace results can be with the “Trace
Viewer” tool.

III. Viewing Trace Results

After defining the parameters, click <OK>, and the call connection trace results are
displayed in the trace result window. Figure 5-81displays an example of call connection
trace results on a normal ISUP call.

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Figure 5-81 Display window of call connection trace results

As shown in Figure 5-81, the user information is calssified into three parts:
z GivenSubs—information of a specific subscriber
z RelaSubs—information of related subscribers
z ThirdSubs—information of a third-party subscriber

Table 5-29 Description of call connection trace results window

Category Field name Description

GivenSubs Dn Subscriber number (dial number)

State State transition process

Call Type Call type

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Category Field name Description

RelaSubs State State transition process of the line

LineTx Returned messages

LineRx Received messages

Note:
The other two trace tasks—“Caller or callee trace” and “UMG user trace”—have the
same operation procedure as that of the “interface signaling trace”, and will not be
elaborated here.

5.4 Using Maintenance Management Node

5.4.1 Overview of Maintenance Management Node

The maintenance management node helps you maintain and manage the CPU,
memory, signaling links, No.7 links, terminals, and module communication. Figure 5-82
lists the available features.

Figure 5-82 Maintenance management navigation tree

5.4.2 Querying CPU Usage

I. Specifying Parameters to be Queried

Double click the “CPU Usage” node, and the parameter input dialog box is displayed as
shown in Figure 5-83.

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Figure 5-83 Specifying parameters to query CPU usage

z When you select “Position”, you have to specify the frame number and slot
number of the board.
z When you select “Module”, you have to specify the module number of the board.s

II. Alternative Query Modes

You can also use one of the following two methods to query the CPU usage:
z Run the command DSP CPUR in the command window.
z Right click the board to be queried in the device panel view, select [Display CPU
Usage], and the system will display the CPU usage of the board in real time. Refer
to section 2.7.6 Querying CPU Usage in chapter 2 “Using MML Client” for details.

III. Querying Results and Modifying Tasks

After specifying the parameters, click <Add>, and then click <Close>, the CPU usage is
displayed in the output window, as shown in Figure 5-84. The curve is refreshed every
five seconds.

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Figure 5-84 CPU usage display window

You can right click on the upper window of Figure 5-84 to add or delete a CPU usage
query task.
z To add a task, Specify the parameters and click <Add>. The system will display
the newly added curve of CPU usage with a different color.
z To delete a task, Select the task to be deleted in the task list, and click <Delete>.

5.4.3 Querying Memory Usage

I. Specifying Parameters to be Queried

Double click the “Memory Usage” node, and the parameter input dialog box is
displayed as shown in Figure 5-85.

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Figure 5-85 Specifying parameters to query memory usage

z When you select “Position”, you have to specify the frame number and slot
number of the board.
z When you select “Module”, you have to specify the module number of the board.

II. Alternative Query Modes

Right click the board to be queried in the device panel view, select [Display Memory
Usage], and the system will display the CPU usage of the board in real time. Refer to
section 2.7.7 Querying Memory Usage in chapter 2 “Using MML Client” for details.

III. Querying Results and Modifying Tasks

After specifying the parameters, click <Add>, and then click <Close>, the memory
usage is displayed in the output window, as shown in Figure 5-86. The curve is
refreshed every five seconds.

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Figure 5-86 Memory usage display window

You can right click on the upper window of Figure 5-86 to add or delete a memory
usage query task.
z To add a task, Specify the parameters and click <Add>. The system will display
the newly added curve of memory usage with a different color.
z To delete a task, Select the task to be deleted in the task list, and click <Delete>.

5.4.4 Querying Inquire Memory

I. Querying RAM Content

Proceed as follows:
1) Double click the node “Inquire Memory” in the maintenance management
navigation tree.
2) Select RAM in “Query type”.
3) Select a module number.
4) Specify the start address of the RAM to be queried in hexadecimal numeral.
5) Specify the “Active or standby flag” the RAM to be queried.
To view the query results:
After specifying the parameters, click <Query>, and 128 bytes of RAM content (starting
from the start address) are displayed as shown in Figure 5-87.

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Figure 5-87 RAM query window

II. Querying Flash Content

Proceed as follows:
1) Double click the node “Memory content” in the maintenance management
navigation tree.
2) Select Flash in “Query type”.
3) Specify the frame number of the board.
4) Select the slot number of the board.
5) Specify the start address of the flash to be queried in hexadecimal numeral.
6) Specify the number of bytes to be queried.
To view the query results:
After specifying the parameters, click <Query>, and the specified length of Flash
content (starting from the start address) is displayed as shown in Figure 5-88.

Figure 5-88 Flash query window

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5.4.5 Dumping Memory Content

I. Overview of Dumping Memory Content

The memory dumping feature helps you save the content of the board memory for
future analysis (in case of system error). It will be extremely helpful when a remote
office is faulty without technical support engineers on site. The dumped content can be
a useful reference for debugging.

II. Defining the Dump Parameters

Proceed as follows:
1) Double click the node “Dump Memory” in the maintenance management
navigation tree.
2) Select a module number.
3) Specify the start address of the RAM to be queried in hexadecimal numeral.
4) Specify the end address of the RAM to be queried in hexadecimal numeral. It must
be greater than the start address.
5) Select “Active or standby flag” whether it is the active or standby RAM to be
queried.

6) Select the path and file name to dump the memory content. You can click , and

the [Save As…] dialog box is displayed. Then specify the file name (*.DAT) and
path.

III. Dumping the Content to File

After specifying the parameters, click <Query>, and the specified length of memory
block is saved to the file, as shown in Figure 5-89.

Figure 5-89 Memory dump window

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Note:
It will take longer duration for the system to dump larger memory blocks to file.

5.4.6 Querying MTP3 Link Status

I. Operation Procedure

You can query the status of different types of MTP3 links in multiple modes.
Proceed as follows:
1) Double click the node “MTP3 Link Status” in the maintenance management
navigation tree.
2) Select a query type.
You can query the link status by OPC & DPC, by module, or by link set.
In query by module and link set, the module number is the one of the BSGI which
processes the MTP3 link.
To view the results:
After specifying the parameters, click <Query>, and the status of the MTP3 links is
displayed as shown in Figure 5-90.

Figure 5-90 Querying MTP3 link status

II. Additional Operations on the Link

Select one or multiple query records in Figure 5-90 and right click, and a shortcut menu
is displayed. You can perform the following operations:
z [Activate link] is available when the link is in deactivated state.
z [Deactivate link] is available when the link is in activated state.
z [Inhibit link]: is available when the link is in uninhibited state.
z [Uninhibit link] is available when the link is in inhibited state.
z [Details]: displays the MTP3 link status in text.

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5.4.7 Querying No.7 Link Status

I. Operation Procedure

Proceed as follows:
1) Double click the node “No7 Circuit Status” in the maintenance management
navigation tree.
2) Select a query type.
You can query the link status by circuit or office direction
The module number of the No.7 link is the module number of the FCCU.
To query the results:
After specifying the parameters, click <Query>, and the status of the No.7 links is
displayed as shown in Figure 5-91.

Figure 5-91 Querying No.7 link status

Select one or multiple query records in Figure 5-91 and right click, a shortcut menu is
displayed. You can perform the following operations:
z Block Circuit
z Unblock Circuit
z Stop Block Circuit
z Stop Unblock Circuit

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5.4.8 Querying Media Gateway Status

I. Overview of Querying Media Gateway Status

This node helps you query the status of media gateways by equipment ID, MGW type,
or module number.

II. Defining Query Parameters

Double click the node “Media Gateway Status” in the maintenance management
navigation tree. Configure the following parameter in the window:
z Equipment ID: You can use the wildcard * and ? in the equipment ID. This
parameter is case sensitive.
z MGW type: You can select “All” to query all types of media gateways, or select a
specific type such as AG, TG, IAD, UMG, MRS, and MTA.
z Module number: It is the FCCU module number to which the media gateway
belongs. You can enter “All" to query all modules or specify a module number.

III. Checking Query Results

After specifying the query parameters, click <Query>, and the information of the
queried media gateways will be displayed as shown in Figure 5-92.

Figure 5-92 Querying media gateway status

5.4.9 Querying H.323/SIP Terminal Status

I. Overview of Querying H.323/SIP Terminal Status

This node helps you query the status and number information of the H.323/SIP
terminals.

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II. Defining Query Parameters

Double click the node “H.323/SIP Terminal Status” in the maintenance management
navigation tree. Configure the following parameters in the window:
z Equipment ID: You can use the wildcard * and ? in the equipment ID. This
parameter is case sensitive.
z Module number: It is the FCCU module number to which the terminal belongs. You
can enter “All" to query all modules or specify a module number.

III. Checking Query Results

After specifying the query parameters, click <Query>, the information of the queried
H.323/SIP terminals will be displayed as shown in Figure 5-93.

Figure 5-93 Querying H.323/SIP terminal status

5.4.10 Querying MGCP/H.248 Terminal Status

I. Overview of Querying MGCP/H.248 Terminal Status

This node helps you query the status and number information of the MGCP/H.248
terminals

II. Defining Query Parameters

Double click the node “MGCP/H.248 Terminal Status” in the maintenance management
navigation tree. Configure the following parameters in the window:
z Equipment ID: You can use the wildcard * and ? in the equipment ID. This
parameter is case sensitive.
z Termination ID
z Module number: It is the FCCU module number to which the terminal belongs. You
can enter “All" to query all modules or specify a module number.
z MGW type: The type of media gateway to which the terminal to be queried belongs.
You can select “All” to query all types of media gateways, or select a specific type
such as AG, TG, IAD, UMG, and MRS.

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III. Checking Query Results

After specifying the query parameters, click <Query>, the information of the queried
MGCP/H.248 terminals will be displayed as shown in Figure 5-94.

Figure 5-94 Querying MGCP/H.248 terminal status

5.4.11 Querying Module Communication Status

I. Overview of Querying MTP3 Link Status

This node helps you query the communication status among modules such as IFMI,
FCCU, CDBI, SMUI, BSGI, MSGI, and MRCA.

II. Defining Query Parameters

Double click the node “Module Communication Status” in the maintenance

management navigation tree. Configure the following parameters in the window:
z Frame number
z Slot number
z Communication port type
z Peer module number: This parameter is available when the communication port
type is Q.922 or Ether Link.
z CPCI Slot number: It is the CPCI slot number of peer end. This parameter is
available when the communication port type is CPCI.
z Serial Port Number: This parameter is available when the communication port
type is Serial Port.

III. Checking Query Results

After specifying the query parameters, click <Query>, the inter-modular communication
status will be displayed as shown in Figure 5-95. Here, you can see that there are five
faulty TCP links in slot 6.

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Figure 5-95 Querying module communication status

5.5 Exporting and Reviewing Trace Results

5.5.1 Processing Trace Results

Right click in the trace result window, and a shortcut menu is displayed as shown in
Figure 5-96.

Figure 5-96 Shortcut menu in MGCP message trace result window

Table 5-30 describes the functions of the menu items in Figure 5-96.

Table 5-30 Description of menu items in the shortcut menu in the message trace result
window

Menu name Functions Remark

The file name consists of message
Save All Messages Saves all messages to file. type, date, and time. You can view the
file using the Trace Viewer tool.
The file name consists of message
Save Selected Saves the selected messages
type, date, and time. You can view the
Messages to file.
file using the Trace Viewer tool.
Defines whether the system
automatically scrolls the
Auto Scroll NA
screen and displays the new
messages.

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Menu name Functions Remark

Clear messages Clears all messages NA
The message type can be MGCP,
H.248, SIP, H.323, M3UA, MTP3, PRA,
Analyzes all messages in the and TCAP User.
Signaling Analyze All
result window.
The menu item is available when there
are messages in the result window.
The message type can be MGCP,
H.248, SIP, H.323, M3UA, MTP3, PRA,
Analyzes the selected and TCAP User.
Signaling Analyze
messages in the result
Selected The menu item is available when you
window.
select one or multiple messages in the
result window.

Close All *****

Closes all trace task windows NA
Message Trace Tasks
Displays the information of
Property NA
the current trace task.

5.5.2 Using Trace Viewer

I. Overview of Trace Viewer

The trace viewer is a useful tool which helps you browse the trace results. The trace
review supports a binary file format *.tmf, which is generated from one of the following
two ways:
z Right click in the trace result window, and select [Save All Messages] or [Save
Selected Messages] in the pop-up shortcut menu. Save the trace results to a tmf
file. The default path is x:\SoftX3000\Output in the client installation folder.
z Select "Auto save to file” in the trace window. The system will automatically save
the trace results to x:\SoftX3000\Trace.

II. Starting Trace Viewer

Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center/U-SYS

SoftX3000 Trace Viewer], and the "U-SYS SoftX3000 Trace Viewer" dialog box is
displayed.

III. Opening Trace Result File

You can open the “Open…” dialog box in any of the following two methods:
z When you start the “U-SYS SoftX3000 Trace Viewer”, the open dialog box is
displayed.

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z Select [File/Open…] or the button in the main interface of “U-SYS SoftX3000

Trace Viewer”.

IV. Selecting Trace Result Files to be Opened

You can select one or multiple tmf trace files (must be for the same message), then
click <Open>. Figure 5-97 shows the details.

Figure 5-97 Selecting files to be opened in trace viewer

Note:
You can select ten trace result files at a time, including a maximum of 50000
messages.

Figure 5-98 shows the main interface of trace viewer after opening files.

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Figure 5-98 Main interface of trace viewer

V. Browsing Trace Messages

Click a trace messages, and a detailed explanation window is displayed as shown in

Figure 5-99.

Figure 5-99 Message explanation window in trace viewer

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VI. Using the Shortcut Menu

Right click in the main interface of trace viewer, and the shortcut menu will be displayed
as shown in Figure 5-100.

Figure 5-100 Shortcut menu in trace viewer

Table 5-31 describes the functions of menu items in Figure 5-100.

Table 5-31 Description of shortcut menu items in trace viewer

Menu name Description

It is available when there are messages in the main
Save All Messages
interface. You need to specify the name of the file name.

Save Selected It is available when there are messages selected. You

Messages have to enter the file name to be saved to.

Signaling Analyze All They support protocols such as MGCP, H.248, SIP,
Signaling Analyze H.323, M3UA, MTP, PRA, and TCAP User. Refer to
Selected Figure 5-101 for details.

Set the range of time and specific message type. Click

Filter <OK> or <Apply>. The messages not meeting the
requirement will be excluded from display.

Undo Filter NA

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Figure 5-101 Message filter dialog box in trace viewer

5.6 Analyzing Signaling Trace Results

5.6.1 Functions of Signaling Analysis

You can analyze signaling related information, including MGCP, H.248, SIP, and H.323,
in the following aspects:
z Analyzing and listing every call in the signaling.
z Querying signaling messages related to a certain call to analyze the signaling
interaction process.
z Analyzing call completion rate of caller.
z Analyzing call completion rate of callee.
z Analyzing the cause of failure of a specific call.
z Analyzing the call completion rate of a caller or callee.
z Collecting metrics and analyzing scenarios of early releases and no answers.
z Analyzing the extremely short bills and call durations.
z Collecting metrics and analyzing the sending and receiving of a message.
z Saving and finding analysis results.

5.6.2 Description of Signaling Analysis Interface

Figure 5-102 shows the signaling analysis window.

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Figure 5-102 Signaling analysis window

Here are the descriptions of sections in Figure 5-102:

z Call information list: It is the upper left pane, which displays the detailed call
information of the analyzed signaling. It also supports pop up shortcut menus.
z Signaling flowchart: It is the upper right pane, which displays the signaling flow of
the selected call. The red lines are messages sent from the SoftX3000; the yellow
ones are information and message of the remote end equipment sent to the
SoftX3000; the blue ones are currently selected messages.
z Signaling message and metrics analysis list: It is in the lower part of the window,
which displays the call related signaling message flows, analysis, and statistical
results.
z Toolbar: It is on the left, which provides the same functions as the shortcut menu.

5.6.3 Signaling Analysis Operations

I. Starting Signaling Analysis

You can start the signaling analysis window in the client interface using any of the
following two methods:
z Right click in the interface signaling trace result window, and select [Signaling
Analyze All] or [Signaling Analyze Selected] in the pop up shortcut menu.
z Open saved trace result files in “U-SYS SoftX3000 Trace Viewer”, right click in the
main interface and select [Signaling Analyze All] or [Signaling Analyze Selected] in
the pop up shortcut menu.

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II. Checking Call Information List

Table 5-32 details the call related information in the analyzed signaling as shown in
Figure 5-102.

Table 5-32 Description of call related items

Item name Description

CR Number Call sequence number
Caller number. For MGCP/H.248 signaling, it is displayed as the
Caller
“Termination ID” of the terminal.

Callee Callee number

The Tick value (of 10 ms) at the initiation of call. It is displayed as
Time Setup
Time IAM in MTP3 and M3UA signaling trace.
The Tick value (of 10 ms) at callee alerting (ringing). It is
Time Alert
displayed as Time ACM in MTP3 and M3UA signaling trace.
The Tick value (of 10 ms) at start of conversation. It is displayed
Time Connect
as Time ANC in MTP3 and M3UA signaling trace.
The Tick value (of 10 ms) at call release. It is displayed as Time
Time Release
CLF in MTP3 and M3UA signaling trace.
Received Alert Whether alerting message is received.

Received
Whether connection message is received.
Connect

Call State Call connection is successful or failed.

III. Querying Related Information of a Call

In the signaling analysis interface, you can use one of the following three methods to
query all related information of a call from request for call setup to call release:
z Double click a call record in the call information list.
z Right click a call record in the call information list, and select [Show Related
Messages] in the pop up shortcut menu.

z Select a call record in the call information list, and click the button in the
toolbar.
Then, the signaling flowchart and the signaling message and metrics analysis list will
display the message flow of the currently select call. Refer to Figure 5-102 for details.
Double click a message in the signaling flowchart or the metric analysis list, and a
detailed explanation window is displayed as shown in Figure 5-103.

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Figure 5-103 Message explanation window of related signaling

Note:
When you select a message in the signaling flowchart, it is automatically selected in the
related signaling process list; and it also works the other way round.

IV. Analyzing Call Information of Caller

There are two ways to analyze the call information of the caller in the signaling analysis
interface:
z Select the second shortcut menu item in the call information list. It differs in
different signaling and protocols. For instance, in SIP/H.323/MTP3/PRA trace, it is
[Caller Number Analysis]; in MGCP trace, it is [End Point ID Analysis]; and in
H.248 trace, it is [Termination Analysis].

z Click the button in the toolbar.

Enter the following parameters in the pop up dialog box:

z Caller ID: It is caller number (SIP, H.323, MTP3, M3UA, and PRA messages),
termination ID (H.248 messages), and endpoint ID (MGCP messages). If you
leave it blank, all calls will be analyzed.

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z Call direction: It is valid for MTP3 and M3UA signaling analysis. You can select
In-Coming, Out-going or Both Directions.
After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-104. Here, you can
see call related information of caller such as call times, successful calls, and success
rates.

Figure 5-104 Call information analysis results of caller

In Figure 5-104, double click an analysis result, and a list of signaling messages related
to all calls will be displayed in the “Stats Related Messages”, as shown in Figure 5-105.

Figure 5-105 A list of related messages of the analyzed signaling message

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Double click any message in Figure 5-105, and you will see the detailed explanations of
the message.

V. Analyzing Call Information of Callee

There are two ways to analyze the call information of the callee in the signaling analysis
interface:
z Right click in the call information list, and select [Called Number Analysis] in the
pop up shortcut menu.

z Click the button in the toolbar.

Enter the callee number and call direction in the pop up dialog box. If you leave the
callee number blank, all calls will be analyzed. The call direction is valid for the analysis
of MTP3 and M3UA signaling. You can select In-Coming, Out-going, and Both
Directions.
After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-106. Here, you can
see call related information of callee such as call times, successful calls, and success
rates.

Figure 5-106 Analysis results of call information of callee

In Figure 5-106, double click an analysis result, and a list of signaling messages related
to all calls will be displayed in the “Stats Related Messages”, similar to those shown in
Figure 5-105.

VI. Analyzing Cause of Failure of a Call

There are two ways to analyze the cause of failure of a call in the signaling analysis
interface:
z Right click in the call information list, and select [Fail Reason Analysis] in the pop
up shortcut menu.

z Click the button in the toolbar.

Enter the following parameters in the pop up dialog box:

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z Select the cause of failure. It is different by signaling and protocols. The parameter
must be specified.
z Specify the callee number or caller ID. For SIP, H.323, MTP3, and PRA signaling,
the caller ID is caller number; for H.248 signaling, the caller ID is termination ID; for
MGCP signaling, the caller ID is endpoint ID. If you leave it blank, all calls will be
analyzed.
z For MTP3 and M3UA signaling, you can select protocol type (ISUP or TUP), call
direction (incoming, outgoing, or both directions), and caller/callee attributes
(caller side, called side, or any side).
After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-107. The cause of
failure statistics is displayed.

Figure 5-107 Statistical results of cause of failures

In Figure 5-107, double click an analysis result, and a list of signaling messages related
to all calls will be displayed in the “Stats Related Messages”, similar to those shown in
Figure 5-105.

VII. Analyzing Call Completion Rate

There are two ways to analyze the cause of failure of a call in the signaling analysis
interface:
z Right click in the call information list, and select [Success Rate Analysis] in the pop
up shortcut menu.

z Click the button in the toolbar.

Enter the following parameters in the pop up dialog box:

z Select the caller number or callee number as analysis object. For MGCP and
H.248 signaling, only the callee number is available.
z Enter the caller or callee number. For MGCP and H.248 signaling, only the callee
number is available. When you leave it blank, all calls will be analyzed.
z For MTP3 and M3UA signaling, you can select protocol type (ISUP or TUP), call
direction (incoming, outgoing, or both directions), and caller/callee attributes
(caller side, called side, or any side).

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After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-108. The call
completion rate statistics is displayed.

Figure 5-108 Statistical results of call completion rate

In Figure 5-108, double click an analysis result, and a list of signaling messages related
to all calls will be displayed in the “Stats Related Messages”, similar to those shown in
Figure 5-105.

VIII. Analyzing Calls of Early Releases and No Answers

There are two ways to measure and analyze the calls of early releases and no answers
in the signaling analysis interface:
z Right click in the call information list, and select [Premature Release and No
Response Analysis] in the pop up shortcut menu.

z Click the button in the toolbar.

Enter the callee number in the pop up dialog box. If you leave it blank, all calls will be
analyzed. For MTP3 and M3UA signaling, you can select the call direction from
Incoming, Outgoing, and Both Directions.
After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-109. The statistical
results of calls of early releases and no answers are displayed.

Figure 5-109 Statistical results of calls of early releases and no answers

In Figure 5-109, double click an analysis result, and a list of signaling messages related
to all calls will be displayed in the “Stats Related Messages”, similar to those shown in
Figure 5-105.

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IX. Analyzing Extremely Short Bills and Call Durations

There are two ways to analyze the extremely short bills and call durations in the
signaling analysis interface:
z Right click in the call information list, and select [Short Bill Analysis] or [Call Time
Analysis] in the pop up shortcut menu.

z Click the button in the toolbar.

Enter the duration range of the bill to be analyzed in the pop up dialog box. The start
duration ranges from 0 to 10 milliseconds, and the end duration ranges from 10 to
10000 milliseconds. For MTP3 and M3UA signaling, there is no limitation of input value
range. For MTP3 and M3UA signaling, you can select the call direction from incoming,
outgoing, and both directions.
After defining parameters, click <OK>, and the analysis results will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-110. The statistical
results of extremely short bills are displayed. For MTP3 and M3UA signaling, the results
are different. For example, the call duration is displayed in Tick value.

Figure 5-110 Analysis results of extremely short bills

In Figure 5-110, double click an analysis result, and a list of signaling messages related
to the call of extremely short bill will be displayed in the “Stats Related Messages”,
similar to those shown in Figure 5-105.

X. Collecting Message Statistics

There are two ways to collect the statistics of all signaling messages in the signaling
analysis interface:
z Right click in the call information list, and select [Message Statistics] in the pop up
shortcut menu.

z Click the button in the toolbar.

After defining parameters, click <OK>, and the statistics will be displayed in the
signaling message and metrics analysis list as shown in Figure 5-111 (using H.323
signaling statistics as an example). The displayed statistics includes incoming count,
incoming percentage, outgoing count, and outgoing percentage.

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Figure 5-111 Collecting message statistics

XI. Saving and Searching Analysis Results

In the signaling message and metrics analysis list, you can right click and select the
menu items in the pop up shortcut menu:
z Select [Save As/Text File...] to save the information to a text file.
z Select [Save As/Text File...] to save the information to an excel file.
z Select [Find…] to search throughout the list. The search content is case-sensitive.
You can click <Find First> and <Find Next> to locate the search item.

XII. Closing Analysis Results

Right click in the result output page, and select [Close] in the pop up dialog box. The
output page is then closed.

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Chapter 6 Using GUI on BAM

6.1 Using BAM Application Software

6.1.1 Understanding Meanings of Service Processes

BAM application software includes processes such as Warn, Dataman, and Bill. The
meanings of the processes are listed as follows:

Table 6-1 Description of service processes

Process Functions and features

is the alarm process that
z processes the device alarm information and internal alarm
Warn information of the BAM,
z provides functions of alarm report and alarm information query for
workstation, and
z drives the alarm box.
z is the data configuration process;
Dataman z processes device configuration data and backs up data such as call
prefix data and device data.
z is the billing process;
Bill
z collects and sorts IP Centrex bills.
z is the maintenance process.
Maintain z processes device maintenance commands such as loading patches
for device programs and signaling tracing.
z is the performance measurement process.
Statis z processes performance measurement data such as creating
performance measurement tasks and result query.
z communicates with the workstations.
z Manages operator authorities.
z Explains commands running at workstations.
MML z distributes command sent from workstation.
z links the communication between processes of the BAM and the
client.
z runs timer commands.
z is the communication module between the BAM and other devices.
z loads device programs and data.
Exchange
z distributes messages returned by devices.
z bridges the data exchange between the BAM and the host.
BillSorter sorts and manages bills. The function has been shifted to the iGWB.
is the SNTP client. It
SNTPClient z collects server time, and
z synchronizes the time of the BAM with that of the client.

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Process Functions and features

manages the file uploading and downloading interactions between
FTP Man
BAM (the FTP client) and FTP servers.
z is only used on manage lawful interception interface.
XSMan
z make BAM able to interact with the lawful interception center.

6.1.2 Starting BAM Application Software

The BAM software "U-SYS SoftX3000 Server" is automatically started when the BAM is
started. The startup window of the "U-SYS SoftX3000 Server" is as shown in
Figure 6-1.

Figure 6-1 Startup window of the U-SYS SoftX3000 Server

I. Introducing Interface Units of U-SYS SoftX3000 Server

The BAM application software includes processes such as Warn, Dataman, and Bill.
The startup window of the U-SYS SoftX3000 Server includes the following four
columns: [Service], [Status], [Startup], and [ImagePath].Table 6-2details meanings of
the four columns.

Table 6-2 Interface units of the U-SYS SoftX3000 Server

Names Definition Description of status

Service Name of process NA

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Names Definition Description of status

Started: The process is running.
Stopped: The process is stopped.
Status Status of process
Exception: The process is abnormal. For
example, the process is suspended.

Automatic: After detecting that the process

is stopped, the U-SYS SoftX3000 Server
automatically restarts the process.
Manual: After detecting that the process is
Startup type of the stopped, the U-SYS SoftX3000 Server does
Startup U-SYS SoftX3000 not restart the process automatically. You
Server have to restart it manually.
System: The process is managed by the
system.
Disabled: The process is invalid or
cancelled.

Path of execution file

ImagePath corresponding to NA
process

II. Introducing Shortcut Icons on Startup Window of U-SYS SoftX3000 Server

Shortcut icons on the startup window of the U-SYS SoftX3000 Server provide a series
of functions. Table 6-3 lists the functions of the shortcut icons.

Table 6-3 Descriptions of shortcut icons of the U-SYS SoftX3000 Server

Shortcut
Functions Remarks
icons
To exit the U-SYS
NA
SoftX3000 Server

To start a process Before using the two icons, you need to select
a process in the list. According to the status of
the process (running or stopped), one of the
two icons is activated. If the selected process
To stop a process is running, is unavailable. If the selected
process is stopped, is unavailable.

To stop all
NA
processes

The two icons provide a convenient method to

To display the open or close an application program
interface of interface. However, this method is effective
specified process only during the running of application
programs. When application programs are

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restarted, the registration status of each

program is read from the registry. If the
To hide the registered status of the application program in
interface of the registry is not to display the interface of the
specified process application program, the interface of the
application program will not be displayed after
the program is restarted.
To configure the
Startup type of To set the Startup type of each process
each process
To start or stop
the real-time To start or stop the real-time monitoring of
monitoring process
function

About U-SYS To display information such as version of the

SoftX3000 Server U-SYS SoftX3000 Server.

Caution:

Shutting down the U-SYS SoftX3000 Server will interrupt the communication between
the BAM and the SoftX3000. It will also interrupt the communication between the BAM,
and the client and the host.

6.1.3 Using Service Management Process

You can use the U-SYS SoftX3000 Server to monitor and manage multiple processes
running on the BAM. The U-SYS SoftX3000 Server manages processes by the
following three modes:
z Starting a process.
z Stopping a process.
z Stop all processes.

I. Starting a Process

You can start a specified process according to the following steps:

1) Select the process to be started on the startup window of the U-SYS SoftX3000
Server.

2) Click [File/Start] or on the toolbar to start the selected process.

II. Stopping a Process

You can stop a specified process according to the following steps:

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1) Select the process to be stopped on the startup window of the U-SYS SoftX3000
Server.

2) Click [File/Stop] or on the toolbar. A dialog box pops up prompting whether

you are sure to stop the process.
3) Click <Yes> to stop the process.

Note:

According to the status of the process, or is activated. If the selected process

is running, is gray (not available). If the selected process is stopped, is gray

(not available).

III. Stopping All Processes

Click [File/Stop All] or on the toolbar and you can stop all processes.

IV. Using Real-time Monitoring Function

This function helps you monitor all processes whose startup types are Automatic or
System. If a process is stopped, it will be automatically restarted. The status of each
process is updated under the Status column of the startup window of the U-SYS
SoftX3000 Server. If the function is not activated, you have to restart the function
manually.
Proceed as follows:

Click [Options/Realtime Monitor] or on the toolbar and you can start or stop the

real-time monitoring function.

6.1.4 Configuring Server Startup Information

Through configuring the startup information, you can set the startup type of the BAM
when it is restarted. There are four startup types of the BAM:
z Automatic
z Manual
z Disabled
z System
Proceed as follows to set the startup type of the BAM:

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1) Click [Options/Startup] or on the toolbar and a dialog box is displayed, as

shown in Figure 6-2.

Figure 6-2 Configuring startup information

Table 6-4 lists the meanings of the four startup types.

Table 6-4 Startup types and meanings of the BAM Service

Startup types Meanings

When a BAM Service is detected to be stopped, the system
Automatic
automatically restarts the BAM Service.
Manual The BAM Service needs to be manually restarted.

Disable The system forbids automatic start of the BAM Service.

System The process is managed by the system.

2) After selecting the type, click <OK>.

Note:
In normal cases, set the startup type to Automatic.

6.2 Using BAM Server Gateway Tool

6.2.1 Overview of BAM Server Gateway Tool

The BAM server gateway tool is an attached software of the BAM. It can only be used
on the BAM to connect other devices through the serial port.

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The tool is an expansion of the communication layer of the BAM. It provides the
following features:
z Converts messages between TCP/IP and serial port protocol.
z Establishes connection with the BAM through TCP/IP.
z Establishes connection with other serial port devices through serial port protocol.
z Transparently transfers data between the BAM and serial port device.
For the BAM, command from any serial port device is considered as coming from an IP
address. All data sent by the BAM go to an IP address no matter the data might finally
stay on a serial port device such as HyperTerminal and alarm box.
The relationship between each serial port protocol and TCP/IP set up by the BAM
server gateway tool is called a connection. The tool supports multiple connection cases.
Each connection case is monitored by a conversion thread. You can set up or close a
connection case at any time.

6.2.2 Starting BAM Server Gateway Tool

Click [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center/U-SYS

SoftX3000 Server Gateway Tool] on the BAM. Figure 6-3 shows the main window.

Figure 6-3 Startup window of the BAM server gateway tool

If some connections are established during the last run of the system, the system
automatically records the connection configuration information to the file registry (Path:
HKEY_LOCAL_MACHINE\SOFTWARE\ huawei\SoftX3000\convert). If automatic
reconnection is enabled for some connections, the system, during system restart,
automatically creates connections according to information saved in the file registry.
The connections are configured according to the information saved after the successful
creation last time. The automatic reconnection window is as shown in Figure 6-4.

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Figure 6-4 Successful reconnection window of the BAM server gateway tool

6.2.3 Creating Connection

I. Cautions in Creating Connection

Here are some points to be taken into consideration when you create a connection:
z During the use of the gateway tool, you might need to use some hardware devices.
The configuration of the hardware devices must be correct.
z The IP address of the BAM must be correct. Otherwise, the system cannot check
itself but attempts to reconnect repeatedly.
z Pay attention to the use of compressed mode. Decompression and compression
operations need to be completed.
z Check whether the alarm console of the BAM is running normally when using the
alarm box.
z If you starts two gateway tool cases, the latter case pops up. That is, the system
only reserves one case.

II. Operation Procedure

You can create a connection according to the following steps:

1) Click [Operation/Create connection] or on the toolbar and a dialog box pops

up, as shown in Figure 6-5.

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Figure 6-5 “Create a new connection” dialog box for configuring connection
information of the BAM server gateway tool

Meanings of the fields are as follows:

z Serial port: to select the serial port number used by the current conversion.
z BAM IP address: to select the address of the BAM to be connected. If the gateway
tool runs on the BAM, the address can be replaced by 127.0.0.1.
z Client application type: to select type of serial port device. For example, GUI
maintenance class and alarm box class.
z Serial port configuration: to configure serial port. By default, the baud rate is 9600
bit/s, the data bit is 8, the parity is None, and the stop bit is 1.
z Compress: to set whether to use the compressed mode for information
transmission. By default, it is not to use the compressed mode.
z Auto reconnect: It means whether to automatically reconnect the existing
connections after the gateway tool is restarted.
z Select “Use modem dial by hand” if modem is needed for connection. Enter
telephone number in “Modem configuration”.
2) After setting the data of the above fields according to your requirement, click
<Create> and the system creates a conversion connection according to your
setting.
If you cannot create a connection, it might be due to one or several of the following
reasons:
z The selected serial port does not exist.
z The serial port configuration information is wrong.

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z The selected BAM IP address is wrong.

z The BAM IP address is correct, but the BAM is not properly started.
z The selected serial port has been used.

6.2.4 Interrupting Connection

You can interrupt a connection according to the following steps:

1) Click [Operation/Interrupt connection] and a dialog box as shown in Figure 6-6
pops up.

Figure 6-6 “Disconnect” dialog box

2) Select the serial port corresponding to the connection to be interrupted. Click

<OK> to confirm the disconnection.

6.3 Using Workstation Gateway Tool

6.3.1 Overview of Workstation Gateway Tool

The workstation gateway tool is an attached software of the U-SYS SoftX3000

Operation and Maintenance Center. It is an expansion of the communication layer of
the workstation. It provides the following features:
z Converts message between TCP/IP and serial port protocol.
z Establishes connection with the workstation through TCP/IP.
z Establishes connection with other serial port device through serial port protocol
z Transparently transfers data between the workstation and serial port device.
For the workstation, command from any serial port device is considered as coming from
an IP address. All data sent by the workstation go to an IP address no matter the data
might stay on a serial port device such as HyperTerminal and alarm box.
The relationship between each serial port protocol and TCP/IP set up by the
workstation gateway tool is called a connection. The tool supports multiple connection
cases. Each connection case is monitored by a conversion thread. Each connection
case can be set up and closed at any time.
The workstation gateway tool is used for connecting workstation with serial port devices.
It can be run on the BAM or the LAN where the BAM is located. It can even be run on
any computer which communicates with the BAM through TCP/IP on the WAN. The
serial port of the computer is used to provide services for client workstation.

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6.3.2 Starting Workstation Gateway Tool

Click [Start/Programs/U-SYS SoftX3000 Operation and Maintenance Center/U-SYS

SoftX3000 workstation Gateway Tool] on the BAM or workstation and you can start the
workstation gateway tool as shown in Figure 6-7.

Figure 6-7 Startup window of the workstation gateway tool

If some connections are established during the last run of the system, the system
automatically records the connection configuration information to the file registry (Path:
HKEY_LOCAL_MACHINE\SOFTWARE\ huawei\SoftX3000\convert). If automatic
reconnection is enabled for some connections, the system, during system restart,
automatically creates connections according to information saved in the file registry.
The connections are configured according to the information saved after the successful
creation last time. The automatic reconnection window is as shown in Figure 6-8.

Figure 6-8 Successful reconnection window of the workstation gateway tool

6.3.3 Creating Connection

I. Cautions in Creating Connection

Here are some points to be taken into consideration when you create a connection:
z During the usage of the gateway tool, you might need to use some hardware
devices.

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z The configuration of the hardware devices must be correct: The BAM IP address
must be correct. Otherwise, the system cannot check but reconnects
continuously.
z The alarm box can only be connected to the BAM or the emergency workstation.
Do not connect it to a common workstation.
z Check whether the alarm console of the BAM is running normally when using the
alarm box.
z If you start two gateway tool cases, the latter case pops up. That is, the system
only reserves one case.

II. Operation Procedure

You can create a connection according to the following steps:

1) Click [Connection/Create] or on the toolbar and a dialog box pops up, as

shown in Figure 6-9.

Figure 6-9 Dialog box for configuring connection information

Meanings of the fields are as follows:

z Serial port: The serial port number used by the current conversion.
z BAM IP address: The address of the BAM to be connected. If the gateway tool
runs on the BAM, the address can be replaced by 127.0.0.1.
z Connection type: The type of serial port device. For example, GUI maintenance
class and alarm box class.
z Suggest listen port: to set the monitoring port number.

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z Serial port configuration: Serial port configuration. By default, the baud rate is
19,200 bit/s, the data bit is 8, the parity is None, and the stop bit is 1.
z Select “Use modem dial by hand” if modem is needed for connection. Enter
corresponding contents in “Dial command”.
2) After setting the data of the above fields according to your requirement, click <Ok>
and the system creates a conversion connection according to your setting.
If you cannot create a connection, it might be due to one or several of the following
reasons:
z The selected serial port does not exist.
z The serial port configuration information is wrong.
z The selected BAM IP address is wrong.
z The BAM IP address is correct, but the BAM is not properly started.
z The selected serial port has been used.

6.3.4 Interrupting Connection

You can interrupt a connection according to the following steps:

1) Click [Connection/Close] and a dialog box as shown in Figure 6-10 pops up

Figure 6-10 “Disconnect” dialog box

2) Select the serial port corresponding to the connection to be interrupted. Click

<OK> to confirm the disconnection.

6.4 Using BAMService Process

The BAMService process monitors whether the U-SYS SoftX3000 Server is started. If
the process runs normally and it detects that the U-SYS SoftX3000 Server is stopped, it
automatically restarts the BAM. The function of the BAMService process is similar to
that of the Software Watchdog.
You can control the function of the BAM Service manually during the debugging
process of the system. The detailed operation steps are as follows:
1) Click [Start/Programs/Administrative Tools/Services] on the BAM and a window as
shown in Figure 6-11 pops up.

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Figure 6-11 “Services” window

2) Right-click [BAM Service]. Select [Properties] on the pop-up shortcut menu and an
interface as shown in Figure 6-12 pops up.

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Figure 6-12 “BAM Service Properties” interface

Meanings of three startup types are listed in Table 6-5.

Table 6-5 Startup types and meanings of the BAM Service.

Startup types Meanings

When a BAM Service is detected to be stopped, the system
Automatic
automatically restarts the BAM Service.

Manual The BAM Service needs to be manually started.

Disabled The system forbids automatic start of the BAM Service.

Note:
Under normal cases, the startup type is set to Automatic.

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6.5 Using Smirror Process

The Smirror processes exist on the BAM and the emergency workstation. The
emergency workstation backs up the BAM data using the Smirror process. The
emergency workstation backs up the BAM data every four hours only if the Smirror
processes on the BAM and the emergency workstation are started.
You can back up the BAM data on the emergency workstation according to the
following steps:
1) Click [Start/Programs/Administrative Tools/Services] on the BAM and the
emergency workstation respectively. A window as shown in Figure 6-13 pops up.

Figure 6-13 “Services” window

2) Right-click [Smirror] and select [Start] on the pop-up shortcut menu.

Note:
Normally, the Smirror process is automatically started. If it is not started, start it
manually. If the synchronous backup information between the emergency workstation
and the BAM is set during the installation of the emergency workstation, it is
unnecessary to set the configuration file. If the synchronous backup information is not
set or set incorrectly, set the configuration file according to the following method.

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3) Open the STXBAM.ini file under the D:\SoftX3000 directory of the emergency
workstation, as shown in Figure 6-14.

Figure 6-14 Initialization window of the emergency workstation

4) Configure the initialization data under [Mirror].

There are four groups of parameters numbered 0, 1, 2, and 3 under [Mirror], indicating
that four groups of data backup information can be configured between the BAM and
the workstation. Meanings of parameters are as follows:
z RemoteServer: It refers to the IP address of the BAM to be connected with the
emergency workstation.
z RemoteDir: It refers to the storage path of the BAM data files.
z LocalDir: It refers to the storage path of the backup BAM data on the emergency
workstation.
The emergency workstation backs up the BAM data once every four hours. Only files
whose are modified more than four hours ago are backed up.

6.6 Using Automatic Login Tool

The automatic login tool sets the automatic login information of the Windows 2000
Server. The detailed operation steps are as follows:
1) Select [Start/Programs/U-SYS SoftX3000 Operation and Maintenance
Center/U-SYS SoftX3000 Autologin Tool] on the Windows 2000 Server and a
“SoftX3000 option setting” dialog box is displayed as shown in Figure 6-15.

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Figure 6-15 “SoftX3000 Option Setting” dialog box

2) Enter the field name in "Domain". In this case, it is the computer name of the BAM,
SX3KBAM. Enter the login account name (Administrator) of the system
administrator in “User”. Enter the login password of the system administrator in
“Password”. For example, the default password is “admin”.

Caution:

The account name and password must be the same as those set for the administrator
during the installation of the Windows 2000 Server. Otherwise, the automatic login
cannot be enabled.

3) Select “Enable automatic login” and click <OK> to complete the setting.
Restart the server after you finish the setting to validate the setting.

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U-SYS SoftX3000 SoftSwitch System Appendix A Using Data Table Query Tools

Appendix A Using Data Table Query Tools

A.1 Using TableBrowse

TableBrowse is a tool that helps you query BAM data on client. You can query the BAM
data without having to install it by using the TableBrowse.

A.1.1 Classifying Data on BAM

The data in the BAM Database are classified into 10 data sets, each of which contains
the data tables of a certain type. You can query the data more quickly if you know which
group contains the data you wanted before querying. The definition of each data group
is as follows:
z BC: Bearer Control. It stores media gateway configuration data, such as MGCP
and H248 protocol.
z BTS: Bearer Trunk Signaling. It stores the trunk data related to SS7.
z CC: Call Control. It stores call control data, such as number analysis data.
z DB: Datebase. It stores data related to the host, such as route data and network
management (NM) data.
z H323&SIP: It stores the data related to H323 or SIP terminal configuration.
z SERVICE: It stores the data related to service, such as IPN, NP and UC.
z SS: System Support. It stores the data related to hardware, such as board
switching.
z TP: Terminal processing. It stores the operator data.
z OMC Information: Operation and Maintenance Center. It stores the global data of
the system, such as maximum number of tuples.
z FN: Fixed Network. It stores the data related to operator alarms and private
network traversal.

A.1.2 Starting TableBrowse

To start TableBrowse on a client, proceed as follows:

1) Double click TableBrowse.exe under D:\SoftX3000\Tools\TableBrowser on the
client. The SQL Server Login interface is displayed as shown in Figure A-1

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Figure A-1 [SQL Server Login] dialog box

The definition of each parameter is as follows:

z Server: Enter the IP address of the BAM you want to connect with in the box. If
TableBrowse runs on the BAM, you can enter 127.0.0.1.
z Login in ID: Enter the administrator name of the SQL Server database.
z Password: Enter the administrator password.
2) Click <OK> after entering the IP address, name and password on the interface
shown in Figure A-1. An interface of data table query is displayed, as shown in
Figure A-2.

Figure A-2 Interface of data table query

If connecting successfully, the status bar in the Figure A-2 shows “Connected”.

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A.1.3 Using File Menus

I. Reconnecting BAM Database

After logging in to the TableBrowse successfully, you can connect reconnection or the
database on another BAM. The operations are as follows:
1) After starting TableBrowse, select [File/ Connect] in the menu bar on the default

login interface of the TableBrowse, or press shortcut keys <Ctrl+R>, or click

in the toolbar. The SQL Server Login interface is displayed, as shown in
Figure A-1
2) Enter the address, user name and password of the BAM as shown in Figure A-1
Click <OK>, and the interface of the TableBrowse is displayed.

II. Logging out Connection

To log out of the TableBrowse, select [File/Exit] in the menu bar of the login interface of
the TableBrowse, or press shortcut keys <Ctrl+X>.

A.1.4 Using Tools Menus

The Tools menu is frequently used. The following part takes the query of Call Prefix as
an example to show how to use the tools menu.

I. Setting Query Condition

You can query the Call Prefix whose value is larger, smaller or equal to a certain Call
Prefix data as you required. The required Call Prefix field is in the Called NO Analysis
table of the CC group. The operations are as follows:
1) Double click <Called NO Analysis table> under <CC> in the navigation tree
window. A data table is displayed on the right of the interface, as shown in
Figure A-3

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Figure A-3 Result of data query

2) Select [Tools / Find] or press shortcut keys <Ctrl+F> or press on the toolbar,
to display a finding window, as shown in Figure A-4.

Figure A-4 “Finding” window (1)

The text box under “Field” shows all fields in the Called NO Analysis table. The operator
list contains 6 operators: “=”, “>”,”<”,”>=”,”<=”, and”<>”.

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If behind the operator is an enumerated value, you can choose the value in the
pull-down list of the “Value” text box. If behind the operator is a number, you can enter
the number in the “value” text box by hand.
The bottons <+> and <–> to the right of “Value” is to add or delete a condition in the
“Condition” field.
3) Click <+> to add the finding condition you set in the “Condition” field. The result is
as shown in Figure A-5.

Figure A-5 “Finding” window (2)

4) Click <Start> to start finding. The result is displayed to the right of the navigation
tree window, as shown in Figure A-6.

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Figure A-6 Query results

II. Refreshing Result

You can press F5 or select [Tools / Refresh] to refresh the query result.

III. Setting Record Number of Query Result

You can set the number of displayed query result as you required. The operations are
as follows:

1) Select [Tools / Env Conifg] or press F6 or press on the toolbar, to display a

“Environment configuration” window, as shown in Figure A-7.

Figure A-7 “Environment configuration” window

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2) Set the number of query result displayed, and then click <OK>.

Note:
The default number of maximum displayed query results is 1000. You can modify it as
you required, but the new number must be an integer between 10 and 2000.

A.1.5 Using View Menus

I. Showing and Hiding Navigation Tree

You can use one of the following ways to show or hide the navigation tree as you
required.

Select [View / Navigator View] or press F2 or press on the toolbar, to show or hide
the navigation tree.

II. Showing and Hiding Toolbar

The toolbar offers you the operation buttons to operate conveniently. You can use one
of the following ways to show or hide the toolbar.
Select [View / Toolbar] to display or hide the navigation tree window.

III. Showing and Hiding Status Bar

The status bar shows the status of the BAM for you. You can use one of the following
ways to show or hide the status bar.
Select [View / Toolbar] to display or hide the navigation tree window.

A.1.6 Using Window Menus

If you want to display multiple windows, you can cascade them, tile them horizontally or
vertically. The operation is the same as using Windows system, we just provides you
the example of cascading windows.

Select [Window / Cascade Windows] or click to cascade windows, as shown in

Figure A-8.

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Figure A-8 “Cascade” window

A.1.7 Using Shortcut menus

In query, you can use shortcut menus to set query condition or refresh results. The
operations are as follows:
1) Click the right key in the result window. A shortcut menu is displayed in the window,
as shown in Figure A-9.

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Figure A-9 Shortcut menu

2) Click [Find] on the shortcut menu. A “Finding” window is displayed as shown in

Figure A-5 for you to set query condition to go on finding.
3) Click [Refresh] on the shortcut menu to refresh the result in the window.

A.1.8 Displaying Version

You can use the following way to query the version information of the TableBrowse.

Select [Help / About TableBrowser] or click on the toolbar. An “About

TableBrowser” interface is displayed as shown in Figure A-10.

Figure A-10 Version information

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A.1.9 Using Toolbar

The toolbar contains icons of frequently used operation. These icons provide the same
functions as some of the menus. Table A-1 lists the functions of the icons.

Table A-1 Functions of icons in the toolbar

Icon Functions

Show / hide the navigation tree.

Reconnection

Query by conditions

Set the number of displayed results

Cascade windows

Tile windows horizontally

Tile windows vertically

Close all windows

Query version

A.1.10 Using Shortcut Keys

The TableBrowse software has some shortcut keys to help you use the TableBrowse
efficiently. Table A-2 lists the functions of the shortcut keys.

Table A-2 Functions of shortcut keys

Shortcut keys Functions

F2 Show / hide the navigation tree.
F3 Go forward for one record
F4 Go back for seven records
F5 Refresh the window
F6 Set the number of query results

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A.2 Using ExTableBrowse

ExTableBrowse is a tool which helps you query the data configured in the host without
having to install the database. However, you cannot modify the host data.

A.2.1 Classifying Data on Host

The data in the host are classified into seven data groups, each of which contains data
tables of a certain module. You can query the data more quickly if you know which
group contains the data you wanted before querying. The definition of the data groups
is as follows:
z SYS stores the data on the SMUI.
z FSPC stores the data on the FCCU and the FCSU.
z CDB stores the data on the CDBI, such as call location, gateway resource
management and outgoing trunk selection.
z BSG stores the data on the BSGI. BSGI is used to process the IP packets after the
IFMI level-1 dispatch. It processes such protocols as UDP, SCTP, M2UA, M3UA,
V5UA, IUA, MGCP and H.248 and performs level-2 dispatch of such messages to
the FCCU or FCSU for transaction layer or service layer processing.
z MRC stores the data on the MRCA which is related to collecting and generating
DTMF signals, playing and recording audio clips and holding multiparty
conferences.
z MSG stores the data on the MSGI, which is related to UDP, TCP, H.323 (H.323
RAS, H.323 CALL Signaling) and SIP.
z IFM stores the data used to forward IP packets, and the data related to processing
the message of the media access control (MAC) and distributing the IP packets.

A.2.2 Using ExTableBrowse

The operations of using the ExTableBrowse are the same as those of TableBrowse.
Refer to A.1 Using TableBrowse for further reference.
The following part shows how to use the ExTableBrwose to query data on the host.
1) Double click <ExTableBrowse. exe> under [D:\SoftX3000\Tools\ExTableBrowser]
on the client. The SQL Server Login interface is displayed as shown in
Figure A-11.

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Figure A-11 Interface of SQL Server Login

The definition of each parameter is as follows:

z Server IP Address: The IP address of the BAM. Enter the IP address of the BAM
you want to connect with. If the ExTableBrowse runs on the BAM, you can enter
127.0.0.1.
z SQL Server User: Enter the administrator name of the SQL Server database.
2) SQL Server Password: Enter the administrator password.
3) Click <OK> after entering the IP address, name and password on the interface
shown in Figure A-11. An interface of choosing board module is displayed, as
shown in Figure A-12.

Figure A-12 “Download system table” window

The definition of each parameter is as follows:

z Module Number: Choose the number of the module.
z Module Type: Enter the type of the module to identify the board. It must be
corresponding to the number chosen in the module number box.
z Card Type: Choose primary or backup as the type of the board.

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4) Click <OK> after entering the module number and board type to download data
from the host. The result is as shown in Figure A-12.

Figure A-13 Download board module data

After the data is downloaded, a database named DumpedEX is created in the SQL
Server database on the BAM to store system tables.
5) After downloading the data of the designated module, double click the module
number in the navigation tree on the left of the interface as shown in Figure A-13.
The result is as shown in Figure A-14

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Figure A-14 “Query data of designated module” window

A.2.3 Using Toolbar

The toolbar contains icons of frequently used operation. These icons provide the same
functions as some of the menus. Table A-3 lists the functions of the icons.

Table A-3 Functions of icons in the toolbar

Icon Functions

Show/hide the navigation tree.

Reconnection

Query by conditions

Set the number of displayed results

Cascade windows

Tile windows horizontally

Tile windows vertically

Close all windows

Query version

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U-SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations

Appendix B Acronyms and Abbreviations

Abbreviation Description
A
AAA Authentication Authorization and Accounting
ACC Account Card Calling
AMG Access Media Gateway
AN Access Network
ASN.1 Abstract Syntax Notation One
B
BAM Back Administration Module
BFII Back insert FE Interface Unit
BITS Building Integrated Timing Supply
BRA Basic Rate Access
BSGI Broadband Signaling Gateway
C
CAMA Centralized Automatic Message Accounting
CCF Call Control Function
CDBI Central Database Board
CDR Call Detail Record
Centrex Central Office Exchange Service
CIC Circuit Identification Code
CID Caller Identification Display
CKII Clock Interface Unit
CODEC Coder-decoder
CPC Central Processing Board
D
DDI Direct-Dialing-In
DOD2 Direct Outward Dialing-2
DPC Destination Point Code
DSS1 Digital Subscriber Signaling No.1
DTMF Dual-Tone Multifrequency

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Abbreviation Description
E
EC Echo Canceller
ENUM E.164 Number URI Mapping
EPII E1_Pool Interface Unit
F
FCCU Fixed Calling Control Unit
FCSU Fixed Calling Control Unit and Signaling process Unit
FE Fast Ethernet
FPH Free Phone
FSK Frequency Shift Keying
G
GK Gatekeeper
GT Global Title
GW GateWay
I
IAD Integrated Access Device
iDo ViewPoint iDo
IFMI IP Forward Module
iGWB iGateWay Bill
IN Intelligent Network
INAP Intelligent Network Application Protocol
IP Internet Protocol
IPN Internet Personal Number
ISDN Integrated Services Digital Network
ISUP ISDN User Part
International Telecommunication Union - Telecommunication
ITU-T
Standardization Sector
IUA ISDN Q.921-User Adaptation Layer
IVR Interactive Voice Response
M
M2PA MTP2-User Peer-to-Peer Adaptation Layer
M2UA Message Transfer Part 2 (MTP2) -User Adaptation Layer
M3UA Message Transfer Part 3 (MTP3) -User Adaptation Layer

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U-SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations

Abbreviation Description
MAC Media Access Control
MCU Multipoint Control Unit
MG Media Gateway
MGC Media Gateway Controller
MGCP Media Gateway Control Protocol
MIDCOM Middlebox Communications
MML Man Machine Language
MRCA Media Resource Control Unit
MRIA Media Resource Interface Unit
MRS Media Resource Server
MSGI Multimedia Signaling Gateway Unit
MTA Media Terminal Adapter
MTP Message Transfer Part
N
NAT Network Address Translation
NCS Network-Based Call Signaling
NGN Next Generation Network
NMS Network management System
NP Number Portability
O
OAM Operation Administration and Maintenance
OPC Originating Point Code
P
PAP Password Authentication Protocol
PBX Private Branch Exchange
PDB Power Distribution Box
PPS Pre-Paid Service
PRA Primary Rate Access
POTS Plain Old Telephone Service
PPS Pre-Paid Service
PSTN Public Switched Telephone Network
R
RADIUS Remote Authentication Dial-In User Service

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U-SYS SoftX3000 SoftSwitch System Appendix B Acronyms and Abbreviations

Abbreviation Description
RAS Registration, Admission and Status
RTCP Real-time Transport Control Protocol
RTP Real-time Transport Protocol
S
SAU Signaling Access Unit
SCCP Signaling Connection Control Part
SCN Switched Circuit Network
SCP Service Control Point
SCTP Stream Control Transmission Protocol
SDH Synchronous Digital Hierarchy
SDP Service Data Point
SG Signaling Gateway
SIGTRAN Signaling Transport
SIP Session Initiation Protocol
SIUI System Interface Unit
SLC Signaling Link Code
SLS Signaling Link Selection Code
SMAP Service Management Access Point
SMP Service Management Point
SMS Service Management System
SNMP Simple Network Management Protocol
SP Signaling Point
SS7 Signaling System No.7
SSN Sub-System Number
SSP Service Switching Point
STP Signaling Transfer Point
STUN Simple Traversal of UDP Through Network Address Translators
T
TCAP Transaction Capabilities Application Part
TCP Transport Control Protocol
TDM Time Division Mulitiplex(ing)
TMG Trunk Media Gateway
TRIP Telephone Route Information Protocol

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Abbreviation Description
U
UDP User Datagram Protocol
UMG Universal Media Gateway
UNI User Network Interface
U-NICA Universal Network Intelligent Core Architecture
UPT Universal Personal Telecommunication
U-SYS You Design Your System
V
V5UA V5.2-User Adaptation Layer
VoIP Voice Over IP
VOT Televoting
VPN Virtual Private Network
URL Uniform Resource Locators
W
WAC Wide Area Centrex
WWW World Wide Web
X
xDSL x Digital Subscriber Line
XML Extensible Markup Language

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Operation Manual – GUI Guide
U-SYS SoftX3000 SoftSwitch System Index

Index

Bill process, 6-1

A BillSorter process, 6-1
about SoftX3000, 2-39 board
activate measurement task, 4-35 display, 2-43
add measurement object, 4-34 reset, 2-44
add operator account, 2-24 swap, 2-45
add workstation, 2-27 browse alarms, 3-5
alarm browse device panel, 2-40
acknowledge, 3-22 BSG, A-11
browse, 3-5 BTS, A-1
mask, 3-12
query, 3-9 C
recover, 3-22 call online help
alarm box control dialog box, 2-37
set, 3-14 pop up, 2-37
alarm box screen level call pop-up online help, 2-37
query, 3-18 cascade window, 2-32
set, 3-17 CC, A-1
alarm colors CDB, A-11
customize, 3-4 change password, 2-2
alarm filter settings clear recovery alarms, 3-23
define, 3-8 client
alarm management system automatic lock, 2-21
start, 1-8 change password, 2-2
alarm workstation. See alarm management system exit, 2-22
analyze signaling trace results, 5-109 lock, 2-21
automatically lock client, 2-21 log in, 2-1
log out, 2-2
B re-log in, 2-1
BAM command group, 2-24
reconnect, A-3 set, 2-30
BAM server gateway tool, 6-6 command input box, 1-1, 1-5
BAM startup type, 6-6 command input pane, 1-1, 1-4
batch commands command timeout duration
execute by time, 2-17 set, 2-10
immediately execute, 2-12 command window, 1-1, 1-4
stop executing, 2-19 common maintenance pane
BC, A-1 use, 2-50

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configure subscriber data, 2-47 F

connection
fault alarm, 3-2
create, 6-7
filter alarm, 3-9
interrupt, 6-9
flush printer, 2-20
log out, A-3
FN, A-1
CPU usage
FSPC, A-11
query, 2-45, 5-92
FTP Man process, 6-1
create connection, 6-7
create performance measurement task, 4-7 G
critical alarm, 3-2
GUI, 1-1
customize a measurement entity, 4-8
customize alarm colors, 3-4
H
D H323&SIP, A-1
help topics, 2-36
Dataman process, 6-1
hide navigation tree, A-7
DB, A-1
hide status bar, A-7
deactivate measurement task, 4-35
hide toolbar, A-7
define alarm filter settings, 3-8
hide window, 2-31
define entity thresholds, 4-20
history command box, 1-1, 1-4
define report output mode, 4-22
history commands
define sampling parameters, 4-22
query, 2-51
define task attributes, 4-12
delete history alarms, 3-11
I
delete measurement object, 4-34
IFM, A-11
delete measurement task, 4-35
input commands
delete operator account, 2-27
set, 2-10
delete workstation, 2-29
inquire memory
device panel
query, 5-96
browse, 2-40
interface trace tasks, 5-2
dialog box
interrupt connection, 6-9
call online help, 2-37
display board information, 2-43
L
display version, A-9
dump memory content, 5-98 lock client, 2-21
log in, 2-1
E log out, 2-2
log out connection, A-3
event alarm, 3-2
Exchange process, 6-1
M
execute batch commands, 2-12
exit client, 2-22 Maintain process, 6-1
maintain subscriber data, 2-49
maintenance management node, 5-92

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maintenance management tasks, 2-55 modifying time, 4-33

major alarm, 3-2 MRC, A-11
management tab, 2-39 MSG, A-11
mask alarms, 3-12
maximum number of tasks, 4-5 N
measurement entity navigation tree, 1-1
customize, 4-8 hide, A-7
define thresholds, 4-20 show, A-7
select, 4-13
measurement entity thresholds O
delete, 4-34
office information
modify, 4-34
modify, 2-6
measurement object
remove, 2-5
add, 4-34
set, 2-3
delete, 4-34
OMC Information, A-1
select, 4-16
online help
measurement task
query, 2-53
activate, 4-35
operation result pane, 1-1, 1-4
deactivate, 4-35
operator, 2-23
delete, 4-35
operator account
modify settings, 4-32
add, 2-24
query details, 4-30
delete, 2-27
query dumping results, 4-25
modify, 2-25
set clear time, 4-35
output information
measurement task state, 4-24
set, 2-7
memory content
dump, 5-98 P
memory usage
performance management
query, 2-46, 5-94
start, 1-9
menu bar, 1-1
performance management system
minor alarm, 3-2
log in, 4-2
MML client
performance measurement, 4-1
start, 1-7
ping, 5-3
MML process, 6-1
print
modify measurement entity, 4-33
reatime, 2-20
modify office information, 2-6
print alarm details in real time, 3-25
modify operator account, 2-25
print setup, 2-20
modify report output device, 4-33
process
modify task name, 4-32
start, 6-4
modify task output mode, 4-32
stop, 6-4
modify workstation, 2-28
stop all, 6-5
modifying sampling parameters, 4-33
process trace results, 5-104

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U-SYS SoftX3000 SoftSwitch System Index

Q set operator group, 2-23

set output information, 2-7
query alarm configurations, 3-13
set printing options, 2-20
query alarm explanation details, 3-20
set query condition, A-3
query alarm statistics, 3-15
set real time print filter, 3-24
query alarms, 3-9
set sound durations for fault alarms, 3-18
query CPU usage, 2-45, 5-92
set time properties, 4-18
query H.323/SIP terminal status, 5-101
shortcut icons, 6-3
query history commands, 2-51
shortcut Icons, 1-5
query inquire memory, 5-96
shortcut keys, 1-5, A-10
query media gateway status, 5-101
show navigation tree, A-7
query memory usage, 2-46, 5-94
show status bar, 2-32, A-7
query MGCP/H.248 terminal status, 5-102
show toolbar, 2-32, A-7
query module communication status, 5-103
show window, 2-31
query MTP3 link status, 5-99
signaling trace results
query No.7 link status, 5-100
analyze, 5-109
query online help, 2-53
SNTPClient process, 6-1
query version, 2-39
SoftX3000 online book

R use, 2-34
SS, A-1
realtime print, 2-20
start a specified process, 6-4
reconnect BAM, A-3
start BAM software, 6-1
recover alarm, 3-22
start TableBrowse, A-1
recovery alarm, 3-2
Statis process, 6-1
clear, 3-23
status bar
re-log in, 2-1
hide, A-7
remove office information, 2-5
show, A-7
reset board, 2-44
stop a specified process, 6-4
result window, 1-1
stop all processes, 6-5
subscriber data
S
configure, 2-47
save alarm content to file, 3-21
maintain, 2-49
save input commands, 2-10
swap board, 2-45
select measurement entities, 4-13
SYS, A-11
select measurement object, 4-16
system result pane, 1-1, 1-3
SERVICE, A-1
set alarm box control, 3-14 T
set alarm box screen level, 3-17
TableBrowse, A-1
set BAM startup type, 6-5
TableBrowse toolbar
set command group, 2-30
use, A-10
set command timeout duration, 2-10
task attributes
set office information, 2-3
define, 4-12
set operator domain, 2-23

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U-SYS SoftX3000 SoftSwitch System Index

tile window horizontally, 2-33 trace TCAP user messages, 5-66

time properties trace V5 messages, 5-51
set, 4-18 trace V5UA messages, 5-34
toolbar, 1-1
hide, A-7 U
show, A-7 use automatic login tool, 6-17
TP, A-1 use BAMService process, 6-13
trace and maintenance navigation tree, 5-1 use common maintenance pane, 2-50
trace bill messages, 5-73 use shortcut menu, 3-19
trace BRA messages, 5-44 use Smirror process, 6-16
trace call connections, 5-89 use SoftX3000 online book, 2-34
trace circuit messages, 5-76 use TableBrowse toolbar, A-10
trace console messages, 5-79 use trace viewer, 5-105
trace CSP messages, 5-70 user authority, 4-5
trace H.248 messages, 5-11 user trace tasks, 5-85
trace H.323 messages, 5-20 U-SYS SoftX3000 Server, 6-2
trace interface signaling, 5-85
trace IUA messages, 5-37 W
trace M2UA messages, 5-26
Warn process, 6-1
trace M3UA messages, 5-30
warning alarm, 3-2
trace management tasks, 2-54
window
trace MGCP messages, 5-7
cascade, 2-32
trace MRC messages, 5-15
hide, 2-31
trace MTP3 messages, 5-40
show, 2-31
trace PRA messages, 5-48
tile horizontally, 2-33
trace results
workstation, 2-24
process, 5-104
add, 2-27
trace route, 5-5
delete, 2-29
trace SCCP DPC messages, 5-55
modify, 2-28
trace SCCP MTP messages, 5-61
workstation gateway tool, 6-9
trace SCCP user messages, 5-58
trace SCTP messages, 5-23 X
trace SIP messages, 5-17
XSMan process, 6-1
trace STUN messages, 5-82
trace TCAP SCCP messages, 5-64

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