PI Reported By Module Operating System

5/20/2024 15:46:23 Terence Chat iOS

5/20/2024 18:25:37 Zestyn, Thapelo Cross Border iOS
5/21/2024 1:03:08 Rumbi Explore Android

5/22/2024 17:58:30 Elton Phiri Request Payment Android

5/23/2024 0:31:51 Rumbi Referral box Android
5/23/2024 1:29:36 Rumbi Cross Border Android
5/23/2024 2:03:11 Barbra Chat Android
5/23/2024 11:47:44 Munya - Sasai PaymeLogin Android
5/23/2024 11:53:21 Munya - Sasai PaymeExplore iOS
5/23/2024 12:01:06 Barbra Chat Android
5/23/2024 12:11:40 Barbra Explore Android
Model Network SpeedSeverity
chat 4 Medium
High
Samsung S21 4 High

Samsung A73 4 High

Samsung S21 4 Low
Samsung S21 4 High
s22 5 High
iPhone 13 Pro, Infinix 4 Medium
iPhone 13 Pro 4 Medium
s22 5 High
s22 5 High
Feedback Detail Screenshot / Rec Priority
Getting
5. blurred video
Congratulation when
screen forshared
partial by
kycchat
is not coming for P2
uk user.
3) as I navigate away from a post back to the feed, a blue P2
screen shows briefly https://drive.google.com/open?id=1opydVNCKUTqmjmuL
P1

Single Request Payment by sender showing twice on the

Recipient
Copy (repeated comment): replace "Refer and Earn" with https://drive.google.com/open?id=1_w7h7IloJBLOiOoGjM
P1
"Share Sasai"
preventing access to transfer limits and recipients. Listen https://drive.google.com/open?id=1OjWQZCO5k9aLrdZ4r
P1
with
is anaudio
am one, also its timing as 12 hour but wrongly https://drive.google.com/open?id=1d6u5NCC55eNTESstO
P1
showing
(P2P) simultaneously. Do we have Sim or Device binding https://drive.google.com/open?id=1C5wSBXVEpmBr2gyR
P1
activate the n this
Inconsistency- buildto?navigate to Chat, Explore and
Failing https://drive.google.com/open?id=1usWMmRNnV2XbIlpiS
P2
search.
scrollingI am stuck at the Landing page https://drive.google.com/open?id=1l0Shyeym9t9D6a0qdp
P1
is not scroll-able. Explore is showing a grey page that is https://drive.google.com/open?id=1HpxZHqY7gXS6zPszg
P2
not scrollable after creating a story https://drive.google.com/open?id=1oQl7TfPIBqAHHOUfzB
P1
Comments Type Ownership Status JIRA ID
Improvement Kellton In Progress SF-5071
Bug Kellton To Do SF-5086
Bug Kellton In progress SF-5084

Bug Kellton
Copy Change Kellton
Kellton
Bug Kellton
investigate this Bug Kellton / Sasai
bug
so the ratios are Bug Kellton
maintatined
points been Bug Kellton
pointed out. Bug Kellton
Summary Description
Codes. Unfortunately we are failing to complete the KYC
Zim KYC verification process
Single Request because
Payment of that.showing twice on the
by sender
Payment
giving theRequest
"Something Recipient
went wrong Error"
Failing to process Video failing to upload giving the "Something went wrong Error"
Payment Request
cross-border transfer Failing to process
2) SA OTP Payment
not delivered by Request
SMS
limit returning an error 3) Edit profile button requires
4) some messages didn't send. several
Theretaps before
seemed to responding
be a connection
Listen
12 hourwith
butaudio
wrongly issue caused by changing profile photo
Time notation is wrong, its showing p.m but the notation is an am
showing one, also its timing
simultaneously. Do as
we12 hour
have butorwrongly
Sim Deviceshowing
binding activate the n
Device
am binding
stuck at the this build ?
Inconsistency- Failing to navigate to Chat, Explore and search. I
Landing page am
show stuck at the
above andLanding page
below the image without scrolling
Chat img overlaping Explore is showing a grey page that is not scrollable after creating
Explore No data found a story

Notification stays, despite user having opened the message,

unless if the message
shows username saved is by
opened by clicking
Recipient. on the notification
The usernames are
different, despite being of the same user
only showed payment decline after a 2nd attempt for Payment
Request
Codes. Unfortunately we are failing to complete the KYC
verification process because of that.
No Notifications
Single showing for
Request Payment Requestshowing
by sender Payment twice on the
Recipient
Video failing to upload giving the "Something went wrong Error"
Failing
Airtime to& process Payment
bundle pricing are Request
configured incorrectly, ZIG bundle
prices are overpriced.
Make the publication date of the two articles in Guest View 20
May
Based 2024
on the time stamp, I have the same request listed 5 times
in my checklist
Copy (repeated comment): replace "Refer and Earn" with "Share
Sasai"
2) SA OTP not delivered by SMS
3) some
4) Edit profile buttondidn't
messages requires
send.several
Theretaps
seemedbefore
to responding
be a connection
issue caused by changing profile photo
message that was showing on notifications. There was an already
highlighted message,
preventing access i never highlighted
to transfer it.
limits and recipients. Listen with
audio
there
minutesis no
forto
thereply a reply,toasthen
messages shown in the
reflect yetvideo.
they were already
read.
The chats are not arranging according to the time received, some
new
emojimessages
. Also im theare only
showing below
one who previous
reacted messages
to the message , other
users sees mine and another persons reaction
Time notation is wrong, its showing p.m but the notation is an am
one, also its timingpin.
with prepopulated as 12 hour but
I enabled my wrongly
biometricsshowing
but they are not
showing as unlocking method
we are using usernames , so be it, if using contact names then
lets do that The images should show with an uploading process
30 seconds.
showing that theDo
simultaneously. image is loading
we have Sim or Device binding activate the n
this build ?
Inconsistency- Failing to navigate to Chat, Explore and search. I
am stuck at the Landing page
didn't receive it. Both our screens showed the message sent with
an orange
show abovetimer
andnext to the
below them though
image we were
without both online.
scrolling
Explore is showing a grey page that is not scrollable after creating
a story is coming, and a user will keep waiting and some
message
instances nothing comes.
Should
and PINrequest Account
reset was Number
not working noti Meter
until Number
killed the app and started
over then it started to respond.
Environment
https://drive.google.com/open?id=12oCmtF6hJc-B-ZGgvW8Yi9hpgpYLCITh
https://drive.google.com/open?id=1_w7h7IloJBLOiOoGjMxBWHD3rCBB5obV
https://drive.google.com/open?id=1lf6dLo5qUE8Vfwum0quPaHxBKkabKusx
https://drive.google.com/open?id=1jdhb5zqBQ7poE3j6KUjSYMBhjcg1gIFJ
https://drive.google.com/open?id=1Z4LPQFL9oH8-BniVLolDDeFU2x9MVmI3
https://drive.google.com/open?id=18ycqtgqIPUiqAxaJNE2EvpjSZDwN2WwF
https://drive.google.com/open?id=1C5wSBXVEpmBr2gyR0lHGkdHf_iG8vK-m
https://drive.google.com/open?id=1usWMmRNnV2XbIlpiSwua3t9i0-0Nwd2E
https://drive.google.com/open?id=1l0Shyeym9t9D6a0qdpXHV7BhzSF7zUJ7
https://drive.google.com/open?id=1HpxZHqY7gXS6zPszgOcBEgq_1j5ywq2s
https://drive.google.com/open?id=1oQl7TfPIBqAHHOUfzBxa1vb1mDh21cBRhttps://drive.google.com/open?id=1IVax

https://drive.google.com/open?id=1VoVuUMq7bW62qa3SIgjVJiJKojNNkcaG
https://drive.google.com/open?id=1YADleS6a6WjGQLF945WhKr1Z__xtOg5o
https://drive.google.com/open?id=12ecP41sTLS8SO6uOyOYs7bkDqwKc6YN4
https://drive.google.com/open?id=12oCmtF6hJc-B-ZGgvW8Yi9hpgpYLCITh
https://drive.google.com/open?id=1-ceWzN_Q5Wdom3xdx3szPdWwh3diFVsj
https://drive.google.com/open?id=1_w7h7IloJBLOiOoGjMxBWHD3rCBB5obV
https://drive.google.com/open?id=1lf6dLo5qUE8Vfwum0quPaHxBKkabKusx
https://drive.google.com/open?id=1jdhb5zqBQ7poE3j6KUjSYMBhjcg1gIFJ

https://drive.google.com/open?id=1BFkVAjTZBP3E9rfcaeXXnOEp7TGNql-0
https://drive.google.com/open?id=1OjWQZCO5k9aLrdZ4rdPjxE3-ro64XXnZ
https://drive.google.com/open?id=1Z4LPQFL9oH8-BniVLolDDeFU2x9MVmI3
https://drive.google.com/open?id=18ycqtgqIPUiqAxaJNE2EvpjSZDwN2WwF
https://drive.google.com/open?id=10tn-BfxlDT-lyGNZfPHi4lx8gQuxF-qs
https://drive.google.com/open?id=1d6u5NCC55eNTESstOk5V2dluE1BwP-kD
https://drive.google.com/open?id=1KmveHsULmAkU1dC40DlDtp1pnUutx9eL
https://drive.google.com/open?id=1Ux839zop6HxTqinVa6qRgxC9jGQd1CCq
https://drive.google.com/open?id=1Y_p9Ybf9Eo34IUCWxKvekV5IGQaaCkeW
https://drive.google.com/open?id=1dJf6eg3te_WhNLf86C17dG4Ou6WxsIF2
https://drive.google.com/open?id=1C5wSBXVEpmBr2gyR0lHGkdHf_iG8vK-m
https://drive.google.com/open?id=1RPRDCkdO7BOAXq3JF2ImQWDPIJxAQxus
https://drive.google.com/open?id=1d7O6ltP6b2y6exBBfsMbpHoNf07NMmfm
https://drive.google.com/open?id=1VmYZJRdLn5SlQ9u9eJstLWT7gVQd_gDd
https://drive.google.com/open?id=1usWMmRNnV2XbIlpiSwua3t9i0-0Nwd2E
https://drive.google.com/open?id=1l0Shyeym9t9D6a0qdpXHV7BhzSF7zUJ7
https://drive.google.com/open?id=1d1mEdUrn2ZD1u-T85Vc4UqHfig7LlHmH
https://drive.google.com/open?id=1HpxZHqY7gXS6zPszgOcBEgq_1j5ywq2s
https://drive.google.com/open?id=1oQl7TfPIBqAHHOUfzBxa1vb1mDh21cBRhttps://drive.google.com/open?id=1IVax
https://drive.google.com/open?id=1u_VWjLxaU59Ud9xOysi6F6rR-Nsj_jEe
https://drive.google.com/open?id=1RrSX0Lqsmghk9xzeRlabHlFaMoG6EJ8F
https://drive.google.com/open?id=1DAoJRoyCOOM6XJmx9-VkN4IKKotM3UCS
e.google.com/open?id=1IVaxxKjI80nFiLhnfcMWTSkXTQ-V2Aw7
e.google.com/open?id=1IVaxxKjI80nFiLhnfcMWTSkXTQ-V2Aw7
Time Zone
Chat -> Notification Slowness
Reactions updates
Status COUNTUNIQUE of Feedback Detail Priority COUNTUNIQUE of Feedback Detail
45 20
Check 1 Already picked u 16
Done 8 NA 5
In Progress 8 Next Backlog 2
In QA 3 P1 14
To Do 6 P2 6
Grand Total 71 P3 2
P4 1
Grand Total 66

Type COUNTUNIQUE of Feedback Detail

12
Bug 25
Configuration 1
Configuration Issue 2
Configurations 4
Copy Addition 1
Copy Change 4
Duplicate 1
Duplicate Data 1
Feedback 1
Improvement 2
Login Issue 1
Need more details to tro 1
Not a bug 4
Not implemented 3
OTP Delivery 2
Sendbird connection 2
UI issue 1
Grand Total 68
Ownership COUNTUNIQUE of Feedback Detail
13
Kellton 34
Kellton / Sasai 2
NA 3
Sasai 2
SPG 12
SPG / Sasai 2
Grand Total 68
of Feedback Detail Module COUNTA of Module
All Payments screens 1
Chat 22
Checklist 1
Cross Border 5
expense category icon 1
Explore 8
Guest 2
Help & support 1
KYC 1
Link Wallet 1
Login 3
Notification 6
P2P 3
Payment Reminder 1
Profile & Settings 1
Referral box 1
Request Payment 4
Signup 1
support 1
Utilities 3
Total Result 67
PI Reported By Module Operating System Model Network Speed Severity
### Terence Explore iOS Explore 4 High
### Rumbi Explore Android Samsung S21 4 Low
### Rumbi Explore Android Samsung S21 4 High
### Rumbi Explore Android SAMSUNG S21 4 Low
### Rumbi Explore Android SAMSUNG S21 4 Low
### Munya MangoExplore iOS iPhone 13 Pro 4 Medium
### Munya - SasaiExplore iOS iPhone 13 Pro 4 Medium
### Barbra Explore Android s22 5 High
 Feedback Detail Screenshot / Recording Priority Comments
Getting duplicate
Misplaced post
icons. An https://drive.google.com/open?id=1HpRsm9t88uPy3t-FsbUmHjkzjGBkH
example is attached - there are more on Slack. Already picked up
Fix this before
2) when I openuploading rest aofcomment,
a post to add https://drive.google.com/open?id=1bOvJz0LTK3CAtFWi3_FiyvWNmSrT
content after Already
typing the text I submit and picked
the text up
disappears. The comment is not
3) as I navigate away from a post back to thehttps://drive.google.com/open?id=1opydVNCKUTqmjmuLn4xb5ydlO-r6
feed, a blue screen showsP1 briefly
Typo on toast message. Should be "Posted Shttps://drive.google.com/open?id=1R6EbxSG5lwN1_NlhhedUY_3DjOtlhZ
Already picked up
The duplicate hashtag issue in my post has https://drive.google.com/open?id=1R6EbxSG5lwN1_NlhhedUY_3DjOtlhZ
P4
On upgrading Profile KYC detail. In Zim we do https://drive.google.com/open?id=12oCmtF6hJc-B-ZGgvW8Yi9hpgpYLC
P1
Inconsistency- Failing to navigate to Chat, E https://drive.google.com/open?id=1l0Shyeym9t9D6a0qdpXHV7BhzSF7
P1 Need to investi
https://drive.google.com/open?id=1oQl7TfPIBqAHHOUfzBxa1vb1mDh
After uploading a story the explore page is shhttps://drive.google.com/open?id=1IVaxxKjI80nFiLhnfcMWTSkXTQ-V2
P1 Feedpage is no
 Type Ownership Status JIRA ID
Bug Kellton In progress SF-5076
Bug SPG Done
Bug Kellton In progress SF-5084
Copy Change Kellton Done SF-5081
Not implementKellton To Do SF-4901
Bug Sasai
Bug Kellton
Bug Kellton