Learning Objectives CT

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COMPUTER TECHNICIAN

LEARNING OBJECTIVES

CURRICULUM LEARNING OBJECTIVES


Developed by industry experts, the Career Step Computer Technician program includes training on everything you’ll
need to earn your A+ certification through the Computer Technology Industry Association (CompTIA). With Career Step’s
affordable tuition, you get a quality online education with one-on-one support from dedicated instructors and graduate support
advisors—available by phone, email, and chat every step of the way. The learning objectives outlined below provide a map of the
knowledge and skills you’ll gain as you complete each module.

PROGRAM ORIENTATION (1 hour) • Identify multiple different display devices and the features
• Identify the elements, expectations, and requirements of the specific to each type.
program. • Install and configure multiple peripheral devices, including input,
• Navigate the program using the pages, menus, and buttons output, and multimedia devices.
provided. • Identify a wide variety of connector types and the cables
• Use the program tools, including the study planner, associated with each one.
gradebook, and completion report as well as be able to • Select appropriate components and features based on the end-
contact Career Step using various communication tools, user’s needs.
including phone, email, forums, chat rooms, and social
media. NETWORKING (40 hours)
• Identify and use program-specific resources. • Identify the cables and connectors involved in computer
networking.
COMPUTER FUNDAMENTALS (5 hours) • Identify and explain internet protocols.
• Identify basic computer hardware and interpret system • Name and describe TCP protocols as well as commonly used
requirements. ports.
• Navigate a Windows operating system environment as well • Compare and contrast networking topologies and
as install and operate basic software utilities. classifications.
• Use a web browser to navigate between websites in multiple • Identify and describe multiple networking devices.
tabs or windows, send and receive email, and access search
• Define wireless standards and will be able to describe the
engines to find information and troubleshoot basic computer
appropriate arrangement of wireless routers.
problems.
• Identify and describe various approaches to connecting to the
• Recognize basic technologies related to an office
internet.
environment.
• Identify the components of a SOHO network and will be able to
HARDWARE (80 hours) describe how to set up and configure a SOHO network.
• Identify the components, slots, sockets, and connectors of • Identify and describe the appropriate use of multiple networking
motherboards. tools.
• Distinguish each type of RAM and explain the implications of
LAPTOPS (5 hours)
the differences in RAM type.
• Identify and describe the features of laptops, particularly in
• Identify different CPU types and will be able to implement the
contrast to the features of desktop PCs.
correct cooling methods for each CPU type.
• Name laptop hardware and components and will be able to
• Identify BIOS components and configurations and will be
explain the basics of laptop component replacement.
able to explain how to implement appropriate monitoring
mechanisms. PRINTERS (5 hours)
• Identify storage devices and related media, and install, • Identify and describe types of printers, in addition to being able
configure, and maintain storage. to perform basic maintenance on most printers.
• Identify multiple different expansion cards and will be able to • Install most printer types and configure them for multiple
install and configure them. purposes.
• Identify connector types and specifications and will also be
able to install and configure them.
COMPUTER TECHNICIAN
LEARNING OBJECTIVES

OPERATIONAL PROCEDURES (5 hours) TROUBLESHOOTING (45 hours)


• Identify and practice appropriate safety procedures related to • Explain the troubleshooting theory.
working with computer systems and components. • Explain proper troubleshooting principles for motherboards,
• Identify and explain environmental issues related to computer RAM, CPUs and power, and will be able to use appropriate tools
system power and a system’s cleanliness. in troubleshooting practice.
• Identify and explain professional workplace behaviors and • Identify symptoms of problems with hard drives and RAID arrays
practices. and will be able to use appropriate tools in troubleshooting them.
• Appropriate troubleshooting techniques to common video and
MIDTERM (8 hours) display issues.
• Prove knowledge and understanding of the previous 7 modules.
• Identify problems with wired and wireless networks and will be
able to use appropriate tools to troubleshoot them.
OPERATING SYSTEMS (80 hours)
• Explain and configure Windows file systems. • Identify symptoms and diagnose problems with operating
systems and will be able to use appropriate principles and tools
• Explain the features of multiple versions of Windows operating to troubleshoot them.
systems.
• Identify problems with security and will be able to apply
• Install and configure Windows operating systems. appropriate principles in troubleshooting them.
• Utilize operating system features and tools. • Identify common problems with laptops and will be able to use
• Identify and utilize control panel utilities. appropriate tools and techniques to fix them.
• Set up and configure Windows networking on a desktop system. • Explain and troubleshoot common printer issues.
• Identify and utilize command line utilities.
PRACTICAL SKILLS LAB (15 hours)
• Implement appropriate preventative maintenance measures.
• Correctly apply their knowledge and skills to a variety of practical
• Explain and utilize multiple Windows security techniques and scenarios.
applications.
• Describe the basics of client-side virtualization. FINAL EXAM PREPARATION (1 hour)
• Identify the steps they need to take to be eligible for and
SECURITY (10 hours) effectively prepare for and access their final exam.
• Explain and apply common prevention methods. • Identify the format, restrictions, and policies of final exams,
• Identify and explain common security threats and will be able to including scoring, retakes, allowed resources, and time limits.
appropriately dispose of data.
• Describe and implement security best practices to secure a
workstation and a SOHO network.
• Identify and describe operating systems of mobile devices,
including their features.
• Explain how mobile networks function and how to synchronize
mobile devices and computers.
• Identify potential hazards to mobile devices and will also be able
to mitigate those dangers, both physical and software-based.

MOBILE DEVICES (5 hours)


• Identify and describe operating systems of mobile devices,
including their features.
• Explain how mobile networks function and how to synchronize
mobile devices and computers.
• Identify potential hazards to mobile devices and will also be able
to mitigate those dangers, both physical and software-based.

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ENROLL ONLINE: CareerStep.com/enroll

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