DJI Terra Reconstruction Error and Operation Suggestions (Frequent updates are available)

In case of an error, there are three ways to troubleshoot errors by yourself:

1. Perform operations based on the instructions prompted in the dialog box (applicable to v3.5.0 and later
versions).
2. Click the Export Log button on the pop-up dialog box (applicable to v3.5.0 and later versions) to export
the error log of the mission to the selected folder (file name of the error log: mission name_error.log).
Search the keyword [exit with] and the number after the keyword is the error code. Perform operations
provided in the following table based on error codes.
3. Find time log of the mission, search the keyword [runPicMapGen exit], and the number after the keyword is
the error code. Perform operations provided in the following table based on error codes. The log can be
obtained in the following ways:
（1） Open storage path: C:\Users\<Computer User Name>\AppData\Roaming\DJI Terra\log
（2） Run DJI Terra and open the log storage path via the shortcut Ctrl+Alt+L.
If the issue persists after using the above three methods, contact DJI Support.

Error code Error message Operation suggestion

General
0001 No usage permissions for this function 1. Use the license containing this feature
NVIDIA graphics card (4GB or above) 1. Please check if the graphics card configuration of the
0004
required computer meets the requirements
1. Check whether the license is successfully bound;
1001 Invalid permissions 2. Check whether the license is within the validity
period.
1. Check the task JSON file input, check whether each
keyword is completely consistent with the sample
1002 JSON file read error document, and whether all necessary fields exist;
2. Check the message prompt of the last output of the log
file.
1. If the error prompt is displayed at the beginning of the
reconstruction, please check whether the graphics
card meets the requirements (refer to the Purchase and
Preparation section of DJI Terra FAQs for computer
configuration requirements); if the requirements are
1003 NVIDIA graphics card not detected
met, please download the graphics card driver from
NVIDIA's official website and upgrade it to the latest
version;
2. If the error prompt is displayed after the
reconstruction has started for a period of time, try
 planning the region of interest to remove the edge
region and perform the reconstruction again.
1004 DMV file read error 1. Perform the reconstruction of Aerotriangulation again
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
1005 FILE_System_ERROR local area network connection is normal, whether the
shared directory storage space is sufficient, and
whether the local temporary storage directory space
of the worker device is sufficient.
Aerotriangulation block splitting error. 1. Please check the available memory space or reduce
1007 Check available memory space or the distance to Ground/Subjects.
reduce distance to ground/subjects
1. Check whether the imported image is damaged, and
the image thumbnail can be viewed in the folder
where the image is stored to check whether the image
is abnormal (all black, failure to display, the image
seriously overexposed or underexposed);
2. The imported image can not be a thumbnail;
3. Check whether there is a common view area between
2001 Structure from motion (SFM) failed. images to ensure sufficient overlap rate;
4. In case of adding GCPs or image POS data, please
check whether the coordinate system is set correctly,
whether the marked points of the control point are
correct, whether longitude and latitude order is
correct, and whether the POS accuracy and control
point accuracy are correct (the accuracy setting cannot
be 0);
1. Check if the disk space of cache directory is
sufficient;
Image correction (distortion and color
2002 2. If it is a cluster reconstruction, check whether the
correction) failed
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check if the graphics card has a memory greater than
4 GB;
2003 Reconstruction densification failed
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the disk space of cache directory and shared
directory (cluster) is sufficient;
2004 Grid reconstruction failed
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Try planning the region of interest to remove the edge
2005 Scene divide error
region and perform the reconstruction again
2006 LOD error 1. Check if the disk space of cache directory is
 sufficient;
2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient, and
whether the local temporary storage directory space
of the worker device is sufficient;
3. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the disk space of cache directory is
sufficient;
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again;
3. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
2007 MVS error shared directory storage space is sufficient;
4. Check if the graphics card has a memory greater than
4 GB;
5. Check the quality report of Aerotriangulation and
check whether the optimized camera’s internal
parameters are significantly different from initial
internal parameters
1. Make sure the image data are within the coverage of
2008 Failed to generate XML file
the XML output coordinate system
1. Check if the graphics card has a memory greater than
3001 Semantic identification error
4GB
1. Check the resource manager of the computer, check
Digital Surface Model (DSM) the memory usage, and close other memory-occupied
3002
generation failed programs;
2. Check if the disk space of cache directory is sufficient.
3003 Orthorectification failed 1. Check if the disk space of cache directory is sufficient
3004 Orthophoto mosaic failed 1. Check if the disk space of cache directory is sufficient
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
3005 Generating 2D map tile failed local area network connection is normal, whether the
shared directory storage space is sufficient;
3. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the disk space of cache directory is
sufficient;
3006 Generating 2D map report failed 2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
3007 Writing image failed 1. Check if the disk space of cache directory is
 sufficient;
2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check if the disk space of cache directory is
sufficient;
2. If it is a cluster reconstruction, check whether the
Projecting reconstruction output result local area network connection is normal, whether the
3008
failed shared directory storage space is sufficient;
3. The region where the reconstruction data are located
is not within the coverage of the set projection
coordinate system.
1. The angle between the camera of image and the
vertical angle is greater than 15°(35°for V3.1.0 and
later versions);
2. If the image data are not of the above types, please
check whether the result of Aerotriangulation is
abnormal. If so, try the following operations:
（1） Check whether the imported image is
damaged, and the image thumbnail can be
viewed in the folder where the image is
stored to check whether the image is
abnormal (all black, failure to display, the
image seriously overexposed or
3009 Invalid image data
underexposed);
（2） The imported image cannot be a thumbnail;
（3） Check whether there is a common view area
between images to ensure sufficient overlap
rate;
（4） In case of adding a GCP or importing custom
image POS data, please check whether the
coordinate system is set correctly, whether
the marked points of the control point are
correct, whether longitude and latitude order
is correct, and whether the POS accuracy and
control point accuracy are correct.
1. Check if the disk space of cache directory is
sufficient;
3010 Preprocessing image failed 2. If it is a cluster reconstruction, check whether the
local area network connection is normal, whether the
shared directory storage space is sufficient.
1. Check the resource manager of the computer, and
4002 Insufficient memory close other programs occupying the memory;
2. Try planning the region of interest to remove the edge
 region and perform the reconstruction again;
3. LiDAR point cloud processing: Users can try
reducing the density of the point cloud, or adjust the
point cloud effective distance to reduce the processing
of invalid regions.
1. Check the resource manager of the computer, check
the use of the graphics card and memory, and close
4003 Insufficient VRAM other programs occupying the video memory;
2. Try planning the region of interest to remove the edge
region and perform the reconstruction again.
1. Check if the coordinate system is set correctly;
2. If the image does not have POS information, the result
cannot be set to the known coordinate system;
3. If the GCP is used and it is an arbitrary coordinate
system, the result should be set to the arbitrary
5001 Output coordinate system error coordinate system;
4. User’s customized PRJ file contains a special
elevation system, but DJI Terra does not support this
elevation system for the moment;
5. The region where the reconstructed data are located is
not within the coverage of the set elevation system.
1. Please check whether the mission folder and the
5002 Quality report export error report folder where the quality report is stored have
the write permission
1. Check if the disk space of cache directory is
sufficient;
6001 2. If it is a cluster reconstruction, check whether the
/ Abnormal error local area network connection is normal, whether the
6002 shared directory storage space is sufficient, and
whether the local temporary storage directory space
of the worker device is sufficient.
LiDAR point cloud reconstruction
Raw data missing LDR type file or file 1. Please check if LDR type file is missing from the raw
8001
path error data
CLI file missing in original data or file 1. Please check if CLI type file is missing from the raw
8002
path error data
The pose data is abnormal, please check 1. Check whether the base station data and RTK data are
the base station data and RTK data, and missing;
8007
perform calibration flight before and 2. Calibrate the flight before and after data collection.
after collecting the data
Optimizing LiDAR point cloud 1. Try increasing the data collection overlap rate before
8008
accuracy failed data processing
8009 File read and write error 1. Check if the disk space of cache directory is sufficient
8010 CLC file missing in original data or file 1. Please check if CLC type file is missing from the raw
 path error data
Zenmuse L1 calibration failed. 1. Please make sure the number of images imported is
8012
Insufficient number of images greater than 3
Zenmuse L1 calibration failed. 1. Import of data from multiple devices in the same
Different device data or several folder or folder containing multiple folders is not
8015
subfolders in the same imported folder supported for the moment
currently not supported
Error in parsing the base station data file 1. Please contact DJI Support
8020
to the renix format
1. Please calibrate the flight before and after data
8022 Attitude initialization failed
collection
Precision optimization of LiDAR point 1. Try increasing the data collection overlap rate before
8027
cloud failed data processing
1. Check if the disk space of cache directory is
8028 File read/write abnormal
sufficient;
File path error or the raw data is missing 1. Please check if CLC type file is missing from the raw
8029
CLC type file data
Error of CLC type file format for raw 1. Please check if CLC type file is missing from the raw
8030
data data
Zenmuse L1 self-calibration failed: 1. Please make sure the number of images imported is
8031 Insufficient number of images in raw greater than 3
data
Base station data file missing in original 1. Please check if one of the following format file is
data. Check if any of the following files missing from raw data: RTB file, OEM file, RINEX
8102
are missing: RTB, OEM, RINEX, file, RTCM 3 file, UBX file
RTCM 3, and UBX
RTK file missing in original data or file 1. Please check if RTK type file is missing from the raw
8104
path error data
Parsing base station data file failed. 1. Check if the base station data file is in one of the
Make sure one of the following formats following formats: RTB file, OEM file, RINEX file,
8108
is used: RTB, OEM, RINEX, RTCM 3, RTCM 3 file, UBX file
or UBX
IMU file missing in original data or file 1. Please check if IMU type file is missing from the raw
8122
path error. Check if file is missing data
RTL file missing in original data or file 1. Please check if RTL type file is missing from the raw
8124
path error. Check if file is missing data
Orientation initialization failed. 1. Please calibrate the flight before and after data
8133 Perform Calibration Flight before and collection
after data collection
Cluster Reconstruction
1. Image cannot be synced. Please check whether the
JPEG images required for
1006 local area network connection is normal, and whether
reconstruction
the shared directory storage space is sufficient
No available worker device 1. Make sure that there are worker devices in the LAN
7001 that are enabled and available;
2. Refresh the worker device list in the cluster
reconstruction device list of the control device to
ensure that the worker device can be searched, and
check it and apply it for reconstruction;
3. If the firewall is enabled, make sure that
DJIPicMapGen.exe has the local area network (LAN)
access permission in the firewall settings.
Unable to visit control device shared 1. Check the LAN connection to ensure that the control
7002
directory. Check device connection device can access the shared directory normally
1. Check whether the LAN connection is stable. If the
7003 Worker device disconnected problem occurs frequently, it is recommended to
replace the network cable
1. Check if the shared directory set by the control device
is properly accessible on the worker device (the
7004 File folder not found
mapped drive letter path is not available for the
moment)
1. Check if the shared folder has the write permission
7005 Unable to write file folder
enabled
1. Check if the control device has the write permission
7703 Searching for worker device. Port error
for the shared directory